Unlock the Power of Empathy: How AI Enhances Soft Skill Training

Join us for an enlightening webinar hosted by The Learning Guild and sponsored by ELB Learning, where we delve into the transformative potential of AI in soft skill training. When people feel cared for, a lot can happen. For customers, outcomes can improve. For team members, engagement scores rise. But can we really quantify how something like "caring" gets expressed on the job? It turns out, we can.

Scott Provence, senior learning strategist at ELB Learning, will guide you through a journey of exploration, unveiling concrete examples and compelling case studies that illustrate the integration of AI-powered instruction methods into everyday work environments. Through a proprietary machine-learning algorithm, discover how six standardized skills for expressing empathy and care in workplace communication can be quantified and analyzed with precision.

Witness firsthand the tangible benefits of machine learning in improving interpersonal interactions and explore how AI, when combined with instant feedback mechanisms and gamified instructional techniques, can revolutionize learning paradigms by reshaping the way feedback is delivered.