101 A Few Things L&D Should Steal from Marketing

8:15 AM - 9:30 AM Wednesday, August 23

What can learning professionals learn from marketing teams? Savvy marketers understand the art of persuasion. They know how to tap into how the human brain actually works—there’s a reason you don’t see bullet points in advertising.

This session will reveal some free and low-cost tools and techniques that marketers have been successfully using for years to capture attention and move people to take action. You’ll see easy-to-implement examples that show these principles and technologies in action.

Mike Taylor

Learning Consultant

Mike Taylor

With over two decades of real-life, in-the-trenches experience designing and delivering learning experiences, Mike Taylor understands that effective learning isn't about the latest fad or trendy new tools. Known for his practical, street-savvy style, Mike is a regular and highly-rated speaker at industry events, and consults on learning design and technology at Nationwide in Columbus, Ohio. Mike holds an MBA degree from Ohio University and a master's degree in educational technology from San Diego State University.

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201 Leveraging Marketing Experiences for L&D

10:00 AM - 11:00 AM Wednesday, August 23

Have you ever wondered what drives successful marketing? What is it about powerful advertising that compels people to take action in the real world? More importantly, have you ever considered how to leverage the same techniques in the education sector?

This session will explore how marketers have been able to fulfill Maslow’s hierarchy of needs more effectively than educators have. You will dissect the intersection of the two disciplines and learn to use techniques from the marketing world to create more powerful learning experiences.

Ning Zhang

Consultant

Z5 Consulting

Ning Zhang is an independent learning consultant specializing in the corporate education sector. Prior to launching his practice, he successfully led learning teams at companies such as Facebook, Mediaocean, and others that straddle the world of technology and marketing.

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301 Content Strategy—Not Just for Marketers

11:30 AM - 12:30 PM Wednesday, August 23

L&D professionals often think only about one single training program instead of looking at the entire journey that learners take. Mapping out the learner life cycle and assigning content that engages them along the way not only helps create unforgettable learning experiences and drive individual performance, but also helps with the transfer of knowledge after a training session has ended.

In this session, you will learn how marketing professionals create and plan their content, and why L&D professionals should embrace and adapt this model. Learn how you can apply these concepts to L&D in order to drive an individual’s performance, help plan for quarters to come, and measure ROI. You will learn how to create a content strategy plan and how to implement it in three easy steps. You’ll walk away with a better understanding of your organization’s content strategy plan.

Bianca Baumann

VP, Learning Solutions & Innovation

Ardent Learning

Bianca Baumann is VP, learning solutions & innovation at Ardent Learning. Over time, she has developed processes and methodologies to help organizations meet their growth targets with the help of innovative L&D approaches including digital transformations, onboarding, and reskilling programs. She has spearheaded multiple projects in the marketing, automotive, financial, and events industries, creating award-winning programs along the way. She shares her expertise in her blog and at global conferences. She teaches learning experience design at OISE and published the eBook, The Little Black Book of Marketing and L&D, a practical guide that helps integrate proven marketing techniques into L&D.

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401 How Marketers Use Influencers to Build Loyalty

1:00 PM - 2:00 PM Wednesday, August 23

It’s one thing to hear the value of something from the person selling it; it’s quite another to hear the value of something from a person actually using it. In learning and development, these people are often called champions—those who understand the value of learning programs and help promote their value across the organization. The marketing industry has an entire approach dedicated to this idea that can be very effective: influencer marketing.

In this session, you will explore the world of influencer marketing and how you can apply its principles to L&D. You will examine the core elements of an influencer campaign and find out how effective use of influencers can accelerate your program results. You will examine different tools and resources that marketers use to develop influencer campaigns, and you’ll leave this session with ideas on how to apply these techniques to L&D.

David Kelly

Chairman

The Learning Guild

David Kelly is the Chairman of the Learning Guild. David has been a learning and performance consultant and training director for over 20 years. He is a leading voice exploring how technology can be used to enhance training, education, learning, and organizational performance. David is an active member of the learning community, and can frequently be found speaking at industry events. He has previously contributed to organizations including ATD, eLearn Magazine, LINGOs, and more.

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501 Structuring Learning Like a Marketing Campaign

8:30 AM - 9:30 AM Thursday, August 24

Marketing is rarely an isolated event. Marketing efforts start with a deep understanding of the audience and are normally rolled out as a campaign that takes place over time. Many aspects of this approach can be useful for L&D to adapt.

In this session, you will explore a case study of a learning and development program intentionally built like a marketing campaign. While the campaign includes a course, you will learn how that was just one small touchpoint of the program. You will explore the various other elements of the campaign, including games, user-generated content (UGC), sales tips, expert blogs, and more. You’ll also learn how the team was able to reuse some consumer and trade marketing materials internally in the project, rather than creating all assets from scratch.

David Swaddle

Digital Learning Consultant

Cochlear

David Swaddle is a digital learning consultant with Cochlear in Sydney, Australia, where he works with the sales and marketing team at Cochlear creating a global learning campaign around the launch of a new device. David has led learning teams since 2003 with companies in the UK, the US, and Australia. Recognized with awards for his gamification, mobile, and LMS design, he is also experienced at creating systems training, videos, wine edutainment, and the usual inductions, SOPs, and presentations. He enjoys sharing his experiences and learning from others, often in non-learning roles. In his spare time, David runs the over 1,000-strong Sydney eLearning and Instructional Design Group, which frequently meets to share experiences and improve the quality of training and learning. In 2016, he was named AITD Learning and Development Professional of the Year.

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601 Using Advertisers’ Secrets to Create Compelling Videos

10:00 AM - 11:00 AM Thursday, August 24

In a world of short attention spans and the need to “break through the clutter,” how can you ensure your audience will remember your message after watching your learning videos? Maybe it’s time to look outside L&D for inspiration and toward a field that already does this well: advertising. If advertisements can influence people to purchase items they don’t need, are there ways to use this field’s secrets to influence learners—and do so without their feeling manipulated?

In this session, you’ll learn how the techniques that influence purchasing behavior can also change the behavior of your audience. You’ll find out what exactly makes an ad so compelling that it can persuade you to spend your money, then you’ll apply these secrets to make your next learning video successful. You’ll explore the hooks that grab viewer interest, the components that lead to an effective video concept, and a framework you can use to shape a successful learning video strategy.

Danielle Wallace

Chief Learning Strategist

Beyond the Sky

Danielle Wallace is the chief learning strategist at Beyond the Sky: Custom Learning. Previously, as a marketing leader with Procter & Gamble and PepsiCo, she learned strategic marketing principles which she now applies to learning and development to create compelling breakthrough solutions. Danielle is a sought after speaker at global conferences and her thought leadership is found in numerous industry magazines and publications.

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701 Skillsets Marketers Have That L&D Can Develop

11:30 AM - 12:30 PM Thursday, August 24

You’re a learning and performance professional. In this role, you’re expected to have a number of skills, including design, analysis, development, and more. You know there are things marketing departments do that can be applied to L&D, but what skills do marketers need to accomplish those tasks?

In this session, you will examine the skill sets that strong marketers have that L&D professionals should be developing. You will examine each skill in detail, exploring the value it provides and how you can adapt it for L&D. You will also gain tips on how you can develop each of these skills for yourself.

Judy Albers

Principal Consultant, Learning Experience Design

Intrepid Learning

Judy Albers is a principal consultant for learning experience design with Intrepid Learning. Judy, an MSEd, helps leading companies create engaging online learning experiences backed up by neuroscience and research on web behavior. These projects have earned over a dozen awards from across the learning, media, and marketing fields. Prior to Intrepid, Judy served as first vice president of learning technology at JPMorgan Chase, and she facilitated Bank One’s learning governance council during its three straight years as the top-rated bank in the Training Top 100.

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801 Ask the Experts

1:00 PM - 2:00 PM Thursday, August 24

Have you ever wanted to pick the brain of an expert exploring the intersection of marketing and L&D? Here’s your chance!

In this closing session of the Learning from Marketing Summit, moderator David Kelly will be joined by three speakers who will further examine how the ideas and processes that marketing departments successfully use can be applied to organizational learning. The floor will also be open to attendees, allowing you to share your own experiences and ask questions of the panel.

Mike Taylor

Learning Consultant

Mike Taylor

With over two decades of real-life, in-the-trenches experience designing and delivering learning experiences, Mike Taylor understands that effective learning isn't about the latest fad or trendy new tools. Known for his practical, street-savvy style, Mike is a regular and highly-rated speaker at industry events, and consults on learning design and technology at Nationwide in Columbus, Ohio. Mike holds an MBA degree from Ohio University and a master's degree in educational technology from San Diego State University.

David Kelly

Chairman

The Learning Guild

David Kelly is the Chairman of the Learning Guild. David has been a learning and performance consultant and training director for over 20 years. He is a leading voice exploring how technology can be used to enhance training, education, learning, and organizational performance. David is an active member of the learning community, and can frequently be found speaking at industry events. He has previously contributed to organizations including ATD, eLearn Magazine, LINGOs, and more.

Judy Albers

Principal Consultant, Learning Experience Design

Intrepid Learning

Judy Albers is a principal consultant for learning experience design with Intrepid Learning. Judy, an MSEd, helps leading companies create engaging online learning experiences backed up by neuroscience and research on web behavior. These projects have earned over a dozen awards from across the learning, media, and marketing fields. Prior to Intrepid, Judy served as first vice president of learning technology at JPMorgan Chase, and she facilitated Bank One’s learning governance council during its three straight years as the top-rated bank in the Training Top 100.

Bianca Baumann

VP, Learning Solutions & Innovation

Ardent Learning

Bianca Baumann is VP, learning solutions & innovation at Ardent Learning. Over time, she has developed processes and methodologies to help organizations meet their growth targets with the help of innovative L&D approaches including digital transformations, onboarding, and reskilling programs. She has spearheaded multiple projects in the marketing, automotive, financial, and events industries, creating award-winning programs along the way. She shares her expertise in her blog and at global conferences. She teaches learning experience design at OISE and published the eBook, The Little Black Book of Marketing and L&D, a practical guide that helps integrate proven marketing techniques into L&D.

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