Learn Technologies and Approaches to Expand Social Learning

101: Building and Sustaining a 'Coach Approach' Culture

Wendy Wampler, LAZ Parking

8:30 AM – 9:30 AM PT

In this session, learn how to build and sustain a 'coach approach' culture in your organization for improved performance and employee empowerment through continuous learning and development. You'll explore the benefits, key steps, and characteristics of coaching, and the leadership practices to support it. Learn more.

201: More Than a Message Board: Community, Growth, and Connection Across the Social Learning Continuum

David Linder, Sublime Media

10:00 AM – 11:00 AM PT

Social learning promises to engage employees, create avenues for skill sharing, and build empathy—so, why is it so difficult to design? In this session, David Linder of Sublime Media will demystify the social learning continuum using insights from innovative coursework with Microsoft. Learn more.

301: Designing and Implementing Social Learning at Dell

Jennifer Bennett, Dell Technologies

11:30 AM – 12:30 PM PT

This session will show you how to improve retention and recall of newly acquired knowledge by incorporating social learning techniques in your training programs. Platforms and methods for implementation will be discussed. Join us to discover how social learning can help achieve better results in your training programs. Learn more.

401: Structured & Unstructured Performance-based Social Learning

Guy Wallace, EPPIC Inc.

1:00 PM – 2:00 PM PT

There are many challenges and opportunities presented by social learning and its impact on enterprises and their learning & development function. In this session, discover the non-conscious nature of knowledge and how to navigate the continuum from informal to formal social learning and learn how to structure a social learning guide and administrative system for optimal results. Learn more.

501: Overcoming Organizational Design Barriers for Effective Social Learning

Mark Britz, The Learning Guild

8:30 AM – 9:30 AM PT

This session discusses the importance of a social first approach in the modern work environment, especially in the post-COVID era, and how L&D, technology, and leadership can support this shift. Participants will learn about the benefits of a social-centered learning function, how to isolate specific elements of organizational design that indirectly influence social behaviors, and how to leverage a catalytic mechanisms approach to enhance organizational design for social connection. Learn more.

601: Building Stronger eLearning Communities: The Evolution of COPs in Washington State Government

Joe Waddington, Washington State Department of Enterprise Services

Sundae Delgado, Washington State Department of Enterprise Services

10:00 AM – 11:00 AM PT

In this session you'll learn about the evolution of Communities of Practices (CoPs) in Washington state government for eLearning developers. You'll explore the challenges and benefits of building these communities for sharing knowledge, skills, and resources and take away tools to start your own CoP. Learn more.

701: Measure the Impact of Social Learning

James Tyer, Microsoft

11:30 AM – 12:30 PM PT

This session will get you started with measuring social learning and give you strategies for how to respond to the results. You’ll discover what data you should look for, how to find it, what other data you can add to produce a more rounded picture, and how you should communicate with executives and other stakeholders about the findings.Learn more.

801: Panel Discussion: Maximizing Employee Potential Through Social Learning

Host: Mark Britz, The Learning Guild

Guy Wallace, EPPIC Inc.

Wendy Wampler, Indeed.com

1:00 PM – 2:00 PM PT

Social learning approaches, like work itself, is evolving. Join this final panel discussion on harnessing social learning to improve employee skills, knowledge retention and collaboration, and explore the use of technology, methods and measure of impact to extend learning in your organization. Learn more.