Strategize the Future of Your L&D Program

101: Measuring the Business Impact of Learning: The Practitioner's Playbook

Andrew Joly & Geoffrey Bloom, LEO

8:15 AM – 9:30 AM PT

Data collection is critical and doing it wrong could lead to the wrong outcomes and decisions. In this session, you will learn a step-by-step approach to build a strong foundation for data collection and building your team's capability and knowledge. You'll experience different methodologies, practical processes, and learn through case studies to develop a compelling measurement story. Learn more.

201: How to Level-Up L&D to Demonstrate the Impact of Training

Matthew Brown, Schoox

10:00 AM – 11:00 AM PT

Tracking and measuring the right learning analytics is key to demonstrating the impact of your training programs. In this session you'll learn more about the metrics you should keep your eyes on and discover better ways to tie learning programs to individual, team, and overall company goals. Learn more.

301: Data-Driven Design: Identifying Core Metrics for Your Learning Program

Jeremy Negrey, PartsSource

11:30 AM – 12:30 PM PT

In this case-study session, you will learn how PartsSource identified key metrics to measure their customer education training programs, why these metrics were chosen, and how they were embedded into the design of each learning event that was offered. You'll be able to draw from their external initiatives for your own internal applications. Learn more.

401: How Good Intentions Create Bad Assessments

Cara North, Silfex & Sean Hickey, Ohio State University

1:00 PM – 2:00 PM PT

Testing is a valuable component to any learning experience. And creating valid questions to better assess understanding is critical for the integrity of your online learning solution. In this session you'll learn, through good and poor examples, the rules for crafting powerful questions that reveal solid learner understanding. Learn more.

501: Using xAPI to Correlate Training Performance

Anthony Altieri, Omnes Solutions

8:15 AM – 9:30 AM PT

But how do you know they're learning? In this session, you'll learn how the Experience API (xAPI) is used to capture data from the various elements of your course into a single, uniform format in a learning record store (LRS). Using real-world examples, you'll learn how to analyze results to see which activities contribute most to learner success. Learn more.

601: Confidence Based Assessments: When Guessing Could Kill Someone

Cindy Plunkett, PointClickCare & Sarah Dewar, Michael Garron Hospital

10:00 AM – 11:00 AM PT

Over-confidence can be a barrier to performance. Learners need to be able to critically evaluate their competency consciously by assessing their own confidence in any knowledge they apply. In this session, you'll learn how a confidence-based assessment tool can be created to help learners overcome long-held biases and beliefs and improve their practice. Learn more.

701: Exploring Training Measurement Through Open Source & Survey Data Using AI

Jamae Allred, Quality Analytics Associates & Devin Marsh, Bintel

11:30 AM – 12:30 PM PT

Artificial intelligence can do the heavy lifting in data and analysis, allowing you to focus your resources on training improvement and performance. In this session you will learn what data sources you have available, what is most relevant, and how to get the most out of your data to improve your program and ROI. Learn more.

801: Measuring Learning Engagement in the Virtual Classroom

Jennifer Hofmann & Chip Dye, InSync Training

1:00 PM – 2:00 PM PT

Once we better understand learner engagement, we can measure our actions and environments that impact it. In this session, you'll learn about research into measuring learner engagement in virtual classrooms and what you can do to identify and maintain it. You'll leave the session with a toolkit on how to achieve and measure engagement in the virtual classroom. Learn more.