Too often, L&D leaders accept training projects that are doomed to fail because the issues aren't actually a training problem. At the heart of impactful training and development lies the critical task of accurate needs analysis, which distinguishes whether performance issues stem from knowledge or skill gaps or are rooted in deeper challenges related to motivation, system/process inefficiencies, or organizational culture. This session will equip participants with proven techniques for quickly diagnosing performance gaps, ensuring that interventions are precisely targeted and genuinely effective. Participants will apply a simple, repeatable framework to work through real-life case studies. Discover practical tools for quickly identifying the underlying issues, whether they stem from training needs or deeper challenges related to employee engagement, process inefficiencies, or cultural barriers.

Gain the expertise to confidently distinguish training opportunities from alternative solutions and learn actionable strategies to implement impactful, outcome-oriented interventions. Empower your organization to achieve sustainable performance improvements by addressing the right problems from the start.

In this session, you will learn:

  • Understand the 4 main drivers of performance
  • Use practical tools and methodologies to identify whether training, or an alternative intervention is the appropriate solution
  • Gain insights into how motivation, system/process, and culture can impact organizational performance and how to address these factors
  •  Apply actionable steps to implement effective and targeted interventions that address the identified needs

Handout(s)

Session Video