Organizations today face an urgent need to continuously support learning and performance on the job. The scope of the learning environment extends beyond classroom and online blends to include learning and performance-support opportunities at the point of work. Considering workforce mobility alone forces a reassessment of how we design, develop, and deliver solutions at the point of work. While we excel at linear learning methods in formal training, the work context requires a more diverse mix of smaller, task-level, role-specific learning and performance-support assets.
Participants in this session will learn how to create seamless, edge-to-edge solutions that extend a blend of the right learning and performance-support assets to the right learners and performers—at their moment(s) of need, in the right amount, in the right format, and to and from the right devices. You’ll learn why expanded discovery at the point of work reshapes and drives agile, iterative design and development methods that extend into the post-training point of work.
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