Your goal is to provide learners with a terrific learning experience. Increasingly, those learning experiences are occurring on multiple devices—smartphones, tablets, laptops, you name it! How can you deliver that terrific multi-device experience when you don’t know how to code and you don’t have time to spend endlessly tweaking and adjusting your courses to suit every screen size for every device?

Anyone who has been in the eLearning business over the past 10 years and who works with mobile technology has run into this major issue: Flash. Many legacy programs were either authored using Adobe Flash or an authoring tool with SWF output, and many of today’s mobile devices are unable to support them.

Designing eLearning can be challenging enough, but designing eLearning for mobile platforms presents its own set of obstacles. In order to move your projects into the ever-growing mobile world, you need to know how responsive design differs from traditional eLearning design.

Your company may have implemented a mobile BYOD solution, but that doesn’t mean you can automatically use those devices for mobile learning. In order to implement mobile learning on a large scale, you’re going to need to partner with your IT department.

Do you need a simple mobile-first or responsive performance support solution? Today’s mobile workers often don’t need training; what they need is quick access to a knowledge base to find an answer. But the organizations putting these resources in place need something more than page views to measure their effectiveness.

Workplace learning is a two-way relationship between a company’s desire to stay competitive and employees’ need for information to engage job functions. With the struggle for competitive advantage expected to only accelerate, it pays dividends to create a flexible and technology-enabled learning ecosystem that can foster the future generations in the workforce.

Building mobile interactions for learning is challenging. Adobe Captivate 2017 offers two approaches to mobile development: breakpoints and fluid boxes. When building interactions, you need to put some thought into how to place the objects on the screen. Knowing the rules of how to work with breakpoints and fluid boxes will give you a big head start and help you avoid a lot of mistakes.

Many organizations are eager to utilize mobile learning to meet the needs of an increasingly mobile workforce who may not have access to desktops yet all have mobile devices. However, stringent corporate policy concerning mobile phones often makes this tricky. The more organizations understand the dynamics of legal, corporate, and security-based issues, the more equipped they will be to make a compelling business case for mobile learning.

Verifying that a new hire is ready for operational responsibilities is a continual challenge, but in the technical support world where “first time fix” is such a crucial measure of customer satisfaction and efficiency, it is vital. Theory tests only go so far; the adoption of mobile devices by this technician community presented an opportunity to gather data in the field to validate understanding and correct application.

Induction and onboarding has become one of the key business challenges of the moment. How do you successfully recruit and induct staff to become high-performing and fully integrated, at a speed that matches the speed of change in business? The answer may rest in the power of the mobile devices that are already in everyone’s hands.

There are many opinions, myths, and facts that surround what mobile technology can or cannot do to influence, educate, and enable users. The problem is that many adult-learning professionals do not understand mobile technology and often end up developing a curriculum that fails to take advantage of mobile’s strengths or even ends up highlighting weaknesses.

You have a phone and tablet, and you use them for four or five tools and applications, but there is so much more you can do with them. Mobile devices present fantastic opportunities to create and modify photos, videos, and graphics. You are only limited by your own imagination.

Mobile, games, and video are all meaningful endeavors offering unique value propositions, but how do they fit together? Each can be linked, but has unique properties as well. How do you make sense of the opportunities?

A team working with major electronics in public areas—installing slot machines in casinos—needed to follow several safety processes. After a year or longer of monthly safety emails and talks at all-hands meetings, the company took its safety program for field service technicians to SMS bimonthly delivery. What happened next?

Not responding well to responsive course design? Frustrated with the nuances of responsive course development with rapid authoring tools? Tired of trying to get your courses to look great on desktop, mobile, and tablet devices? Need a way to deliver information awareness training that doesn’t require LMS tracking? As responsive course design becomes more prevalent, you must continue to come up with innovative ways to deliver memorable learning experiences.

A government office was going through a major reorganization; there was confusion and concern about the future organization. Each division had been working with minimal contact with other divisions, which resulted in a culture of lack of trust and personal connection with other employees. The problem was intensified because employees worked in various geographic locations and time zones. Learning leaders needed to help the employees understand the new organization and purpose.

You love the idea of using mobile, but you’re not sure how to get started, how to test a concept, or how to improve the design to be on the same level that mobile users are used to with their latest apps.

Most people interact with social media via their smartphone on a continual basis throughout the day. Smartphones and social media are integrated into daily life. Interactive and social learning can maximize learning opportunities by engaging in actions that people are already accustomed to.

The digital world is entering your learners’ world in a big way. Augmented reality is reshaping the way they interact with systems and websites, entertainment, and of course, education, and this change is ultimately coming to your organization!

With the ADL’s release of cmi5 in June 2016 as the xAPI profile for LMS/content communication, a wave of early-adopter authoring tools have embraced the specification. Other authoring tools have been slower to adopt cmi5, opting to rely on xAPI-enabled SCORM modules to extend tracking beyond the limited data points of SCORM.

The innovative use of mobile learning products in education has significantly increased in recent years. Mobile applications are meant to be engaging and reach beyond the walls of a classroom. Instructors and educators can use these mobile apps to increase student learning. However, the value of integrating them into the overall training is unclear. Are there added values if the organization invests in mobile apps?

mLearning developers spend a lot of time developing courses. Often, the programming is needlessly repetitive, which makes the work inefficient and increases costs. In other cases, the programming leads to undesirable trade-offs because engaging interactions can be difficult and time-consuming to develop. An investigation of how to reduce repetitiveness and improve engagement might lead one to think this problem could be easily resolved through tools or templates. However, it’s not that simple.

Interactive videos increasingly are seen as one of the most effective ways to demonstrate a desired behavior while maximizing learner retention. However, the high cost of external video production combined with expensive interactive video authoring tools often means that this solution is out of reach for many organizations—but it doesn’t have to be.

The mobile learning landscape is continually growing and shifting. As intimidating as those changes may be, organizations must be prepared to formulate and execute strategies to harness this growing technology. An understanding of the various devices, the appropriate content, the impact of mobile on traditional training and development, and how to make a business case for mobile in your organization are of key importance in navigating today’s mobile learning landscape.

As instructional designers skilled in eLearning design begin offering mobile experiences to learners, the ways in which they approach instructional design and development need to change. What works for a full-screen desktop experience doesn’t work on a mobile phone. So how can you shift your thinking to consider things like screen experience and what that means to learners? And once you’ve considered new design concerns and approaches, what development platforms should you consider to make your mobile design come to life?

Each year, PG&E Academy was spending nearly $1 million on printing costs to support required instructor-led training programs. Large binders of student materials had to be manually updated, and often would never be referenced again after training. PG&E Academy was driving to web-based training (WBT) and blended solutions that could leverage mobile devices; however, the organization needed to cover the costs of student tablets for use back on the job.

Sales reps struggle to have quick and easy access to their product and services portfolio at the point of sale. Marketing, sales management, and L&D struggle to provide sales reps with the most up-to-date, consistent, and synthesized product messaging in an ongoing way. They also struggle to understand the impact their training is having on their sales reps.

New for FocusOn this year! This is a popular session being offered twice. It's also available as session 904.

Building learning for mobile devices is not the same as building an eLearning module. At its most basic level, it requires tools and features with specific options that support mobile development. But it also requires you to take a different approach to how you should design your content. Great mobile content takes into account the needs of your mobile learners as well as the unique features that mobile learning can provide to them.

Years of momentum have resulted in numerous use cases for teams seeking to leverage xAPI to better track, measure, and manage their mobile learning efforts. It’s clear that xAPI can improve the ways you create and deliver mobile content, track interactions, and measure performance. Armed with knowledge and the proverbial “Swiss Army knife” of xAPI functions, you can begin to “slice, saw, tweeze, and pick” your way through mobile training challenges.

Professional development generally means taking time away from your work to go and learn a concept, then return to your team, who may have a “What are you going to make us do now?” attitude. Take a moment to think “what if.” What if professional development were delivered where and when it was important to you? What if you did not have to leave your team to participate in behavior-based professional development? What if your professional development created greater cohesion within your team? What if your professional development were focused directly on issues and content that were meaningful to you and your team?

Suggesting a mobile learning program can still raise some eyebrows in even the most progressive organizations. Concerns about security, cost, device type, and use are just a few of the barriers that can stall your efforts.

Virtual reality has exploded over the last year, extending to conversations in the mobile, gaming, and video landscape. There’s a rapidly rising interest in how to use this new technology for learning and performance. With “VR” now one of the hottest buzzwords, how much is hype and how much is substance?

Developing mobile learning solutions can become complicated if you’re not careful. One wrong turn can leave you mired in extra work you didn’t anticipate. Sometimes this happens due to design decisions. In other cases, the problem stems from choosing the wrong tool, failing to set up templates properly, or any number of other issues. Thankfully, one of the best ways to figure out how to reduce or even avoid your development complexity is simple: Look at successes and snags from previous projects.

What’s the best camera for a shoot? The definitive answer is, “The one you have with you.” The ubiquity of the mobile camera means that when you’re in the presence of great instructional content, it can become video in seconds. In addition, viewers are developing a special respect for authentic-looking video—footage that looks raw, real, and genuine. This is why many training videographers have moved to iPhones as their main production equipment, even on high-production-value shoots. So how can you benefit from this stylistic trend?

Mobile and performance support seem like a perfect team. A just-in-time performance support system can improve efficiency, reduce errors, lessen the need for upfront training, and even improve morale; and mobile devices have tremendous potential to help workers solve problems on the go. That said, designing a mobile performance support solution requires a different mindset and approach than designing traditional training. So how can you best use this pairing to improve performance?

New for FocusOn this year! This is a popular session being offered twice. It's also available as session 714.

Mobile, video, gamification; these three trending industry technologies can increase learner engagement and drive business results (while hopefully adding some fun to the workday). Despite the sustained attention these technologies have received from learning leaders across organizations, many are still struggling to apply best practices when implementing them, or are finding subpar outcomes. A solution? Embrace outside-the-box thinking!

The role of the learning developer is expanding in scope and responsibility. Today’s learning professionals need to understand how to use mobile devices to deliver useful content at the time of need. They have to consider the complete user experience, including user context, device capabilities, mobile interface design, and audience personas. And they have to understand how all of these variables translate into a memorable experience for their audience.

As companies support using more devices to access training content, the balance between standardizing the training experience and supporting learning on the go becomes more challenging. There are distinct differences when accessing content on a computer versus a tablet or smartphone, including screen size, ways to interact with the content, and sometimes even people’s expectations of the experience. Is one experience better than the other? And is it possible to support both well?

Increasingly more participants in live online virtual training classes are joining by mobile device—which means they connect via the platform app instead of using the full desktop program. While this gives people substantially more flexibility in where and when they can access virtual training, it has a big drawback as well. Most virtual training designs assume that all tools and features will be available for learning activities, but most virtual classroom apps only have limited features. Given this challenge, it can be tricky to know how best to design virtual training content that’s engaging but that every member of your audience can fully experience.

With an ever-increasing number of people spending more time watching online video than they do watching TV, it’s no surprise that the demand for video content is higher than ever. As you might expect, this trend is also leading to a higher expectation for video communication and training in the workplace. Fortunately, as it continues to grow in popularity, video is also becoming easier and more cost-effective for anyone to produce as long as they have the right tools to help.