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RJ Jacquez is the Senior Product Evangelist at Adobe Systems for Adobe Captivate and the Adobe Technical Communication Suite (FrameMaker, RoboHelp, Captivate and Acrobat 9), where he champions these products both internally and externally. With over 15 years of experience with Adobe FrameMaker and related technologies, RJ is instrumental in addressing customer requirements and market trends in future releases of these applications. Before joining Adobe, Jacquez was the VP of Technology at Quadralay Corporation and Product Manager at eHelp Corporation where he spearheaded the development of an innovative software application, RoboHelp for FrameMaker, that extended FrameMaker’s publishing capabilities. In addition, RJ was a Senior Product Evangelist for Macromedia, Inc., where he promoted both Captivate and RoboHelp. RJ has lectured extensively on various topics, including eLearning, single-sourcing, ePublishing, Delivering Richer Technical and Instructional design documents, Help Authoring, XML, DITA, S1000D and SPL.