Heidi Pelak

Manager, Instructional Design, Best Buy Health

Heidi Pelak is a seasoned professional with over 15 years of experience in instructional design, currently serving as the Manager of Instructional Design at Best Buy Health since 2008. With a robust background in eLearning development, graphic design, and learning management systems, Heidi has established herself as a leader, instructional technologist, and educator. For the past five years, Heidi has successfully managed an instructional design team, demonstrating her strategic leadership and strong technical, interpersonal, and communication skills. She is self-motivated and detail-oriented, with a unique ability to articulate the overall vision in alignment with business partner needs. Heidi’s leadership philosophy, “Build a team so strong that no one knows who’s the leader,” reflects her commitment to fostering a collaborative and empowered team environment. Heidi has also spearheaded the selection and implementation of a new learning management system within an impressive eight-week timeline. This initiative resulted in a 70% increase in site logins and an 80% increase in usage for professional development within the first 30 days of launch. Heidi Pelak continues to drive innovation and excellence in instructional design, making significant contributions to the professional development landscape at Best Buy Health.