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Jeffrey D’Anza is a design consultant with Nationwide Insurance, focusing on the creation of eLearning and media-based learning solutions (graphic design, video, and audio). Jeff has been a member of the adult learning community for almost a decade, working as both a facilitator and designer for the Nationwide Claims Training Organization. Recently, Jeff and his team won the Society of Insurance Trainers and Educators (SITE) Lois A. Markovich Innovation Award for the creation of a virtual onboarding platform. Jeff holds a BA in history, an MA in organizational management, and an MBA.