Shane Verheyen

Training Manager, AAA Insurance Exchange

For the past thirteen years, Shane Verheyen has worked on projects requiring analysis, design, facilitation, multimedia development, technical consultation, functional specifications, process redesign, research, publication, and project and program management. Shane co-founded the Instructional Design Community at AAA, and currently manages AAA University’s Administration team. His accountabilities include learning infrastructure (LMS, LCMS, centralized knowledge repository), vendor management, help-desk support, logistics, and managing myriad enterprise-training environments. Shane has a Bachelor’s degree in Philosophy, a Digital Media degree, and a Master’s degree in Instructional Systems Design.