101 The Business Case for AI-backed AR and Lessons Learned in Building It
10:45 AM - 11:45 AM Tuesday, June 25
Empire
Artificial intelligence-backed, AR-based solutions are being sought by enterprise to close gaps in performance. These efforts require careful strategic planning, adept understanding of the business problems at hand, and expert level technical execution. It's not enough to say, "AR is great and we need to do something with it." We must use sound technology assessment and keen business acumen to determine when, where, and how to create groundbreaking, process-changing tools for the workforce.
In this case study session, you’ll discover the lessons learned from an AI-backed AR performance support experience created by Maui Jim and Float. You’ll look at the strategy side of this project and get background on how Maui Jim is using advanced computer vision and machine learning technology to help improve their organization’s performance, and provide amazing performance support solutions to the front line salespeople that drive results. You’ll then learn more about the development side and uncover the rationale for the project, the process in designing and developing it, and also lessons learned as this project moved from prototype to product.
In this session, you will learn:
- How to assess the scope and scale of a business problem in order to determine if AR could be a fit
- How to diagnose breakdowns in a process in order to create a human-centered design solution
- How to ideate and test to determine go/no-go decisions on a prototype
- What common technology challenges you may face in creating a solution like this
- How to push a product over the finish line to deliver measurable results
Audience:
Managers, senior leaders
Technology discussed in this session:
- Augmented reality
- Native application development
- Machine learning
- Human centered design
- Business analytics
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Steve Richey
AR and Mobile Developer
Float
Steve Richey is a software developer at Float focusing on mobile, augmented reality, and machine learning. He was the lead developer on Cydalion, an application that uses the Tango sensors on select Android devices to provide navigational assistance to people who are blind or visually impaired. Steve has also done AR research for the US Department of Defense, crafting a holistic solution for challenges faced by users in operational environments for the Combating Terrorism Technical Support Office (CTTSO). Before joining Float, Steve was a nuclear electrician in the US Navy and earned his MBA at Illinois State University.
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Quentin Young
Mobile Application Product Specialist
Maui Jim
Quentin Young is the mobile application product specialist at Maui Jim sunglasses. His main focus is supporting the company’s global sales force through intuitive mobile applications that deliver data and information that the account executive needs while servicing Maui Jim accounts. He was the lead producer for HOVR, a virtual reality experience using the Oculus Rift, and worked with NASA on the CAPSAT/SpaceIce program in collaboration with Northwestern University and the University of Illinois. Quentin has a background in interactive media and received his degree in game design from Bradley University in Illinois.
102 What’s Really Happening with Augmented Reality?
10:45 AM - 11:45 AM Tuesday, June 25
Valley
Augmented reality continues to advance and emerge in both consumer and enterprise markets. There’s also rising interest in how to use AR for learning and performance. With AR now one of the hottest buzzwords, how much is hype and how much is substance?
In this session, you will explore the current state of augmented reality in 2019. You will see examples of AR in practice in the consumer and enterprise markets. You will examine what’s working—and what’s not—and how you can apply those lessons to learning and development. You’ll also examine what’s expected to change in the AR landscape in the near future.
In this session, you will learn:
- About the critical components of a augmented reality experience
- How early adopters are using AR for L&D
- About common mistakes to avoid
- What questions to ask to determine whether AR is right for your organization
- The role of wearables in the AR landscape
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David Kelly
Chairman
The Learning Guild
David Kelly is the Chairman of the Learning Guild. David has been a learning and performance consultant and training director for over 20 years. He is a leading voice exploring how technology can be used to enhance training, education, learning, and organizational performance. David is an active member of the learning community, and can frequently be found speaking at industry events. He has previously contributed to organizations including ATD, eLearn Magazine, LINGOs, and more.
106 BYOD: Engaging Technology: Getting Started with Augmented Reality
10:45 AM - 11:45 AM Tuesday, June 25
Gold
Augmented reality is a widely-used technology in games, marketing, and everyday apps, but what about learning and development? Where do you get started? How should you use it? Finding answers to these questions can be difficult and cause developers to overlook the potential this technology holds. We will answer these questions and more through discussion, development, and interaction.
In this session, we will demonstrate how easy it is to get started using augmented reality in learning development. You will be introduced to low cost tools and resources that will make developing an AR project simple, effective, and engaging. You will create an AR experience. You will explore interactive AR experiences. You will learn where AR fits in a design workflow and how it can enhance different types of learning scenarios. You will leave this session with the working knowledge of how to plan, build, and share an AR project with the world.
In this session, you will learn:
- The difference between augmented, mixed, and virtual reality
- About low cost tools available to create an AR projects
- What elements makes a successful AR project
- How to build an interactive AR project from start to finish
- Where you can begin incorporating AR in your learning projects
Technologies/platforms/devices that will be discussed:
- Augmented reality
- Immersive environments
- Zapworks designer
- Wearable technology
- Mobile devices
- Android
- iOS
- Google cardboard
Audience:
Designers, developers, managers
Technology required:
Laptops and a mobile device. We will use them to create an AR experience. Participants will need to create an account with Zappar.
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Destery Hildenbrand
XR Solution Architect
Intellezy
Destery Hildenbrand is an XR solution architect with Intellezy. Destery has over 17 years of experience in training and development and seven years focusing on immersive technologies. Destery has spent time in corporate environments and higher education. Destery's primary focus is helping organizations plan, design, and develop engaging learning experiences through Immersive technology.
201 CANCELLED: Real World Case Studies in AR and Machine Learning
12:45 PM - 1:45 PM Tuesday, June 25
Valley
We've talked theory and design for years regarding machine learning-powered AR products. It's time to share business-focused case studies that will illustrate the process, warts and all, of bringing advanced AR to the front lines of businesses.
In this session, we will share project challenges and successes from the field. Detailing several projects we've completed over the years, we'll discuss the ideation and design process, development steps, and roadblocks. We will share some tips you can use to make your advanced AR projects go a little more smoothly.
In this session, you will learn:
- AR and ML ideation processes
- Business case and software design alignment strategies
- Common pitfalls in integrating ML and mobile apps
- Iterating and testing a product from PoC to production
Technologies/platforms/devices that will be discussed:
- AR
- ML
- CV
- Mobile apps
- Smart glasses
Audience:
Managers, senior leaders (directors, VP, CLO, executive, etc.)
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Chad Udell
Chief Strategy Officer
Float and SparkLearn
Chad Udell is the award-winning managing partner, strategy and new product development, at Float and SparkLearn. He has worked with Fortune 500 companies and government agencies to create experiences for 20 years. Chad is an expert in mobile design and development, and speaks at events on related topics. He is author of Learning Everywhere: How Mobile Content Strategies Are Transforming Training and co-editor/author, with Gary Woodill, of Mastering Mobile Learning: Tips and Techniques for Success and Shock of the New.
301 Enhancing the Sales Experience with Augmented Reality
2:30 PM - 3:30 PM Tuesday, June 25
Garden
Employees need relevant, just-in-time product and service information on the sales floor. Many sales fail because employees don't know the correct information, they cannot access relevant information, or cannot position it in a way that makes sense to the customer. But what if there was a way to deliver just-in-time, relevant, media-rich product/service information directly to the device in your hand?
In this session you will begin to understand how to deliver media-rich, just-in-time information directly to your learners and customers in a way that will resonate with them. You'll look at the entire process of developing an augmented reality experience— everything from the initial design document to figuring out the best device to deliver it on. You'll leave this session with a deeper understanding of how to design, implement, and execute augmented reality with your learners immediately. Not only will this session lay out how to use AR on the sales floor, but we will also touch on how you can integrate AR into your classroom learnings.
In this session, you will learn:
- How to design and develop for augmented reality
- How to solve a current learning/knowledge gap with augmented reality
- How to show ROI/benefit of AR on the sales floor
- How to choose what AR vendor/SDK would be right for you
- How to integrate AR into classroom training
Technologies/platforms/devices that will be discussed:
- Augmented reality
- Vidinoti/V-Director
- iPad
- iPhone
- Samsung Galaxy S8
Audience:
Designers, developers, managers, senior leaders
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Dan Williams
Immersive Solutions Designer
Sprint
Dan Williams is an immersive solutions designer at Sprint. He holds a bachelor's degree in business administration and information systems from Emporia State University. His passion is developing augmented reality/virtual reality solutions to make learning more immersive and engaging for both employees and customers. Dan developed the first use of augmented reality in-store and in the classroom for training purposes for any wireless company in the US. He has robust experience with different learning management systems, eLearning development tools, multi-media creation software, and wireless technologies.
306 BYOD: Creating Augmented Reality Experiences with Wikitude Studio
2:30 PM - 3:30 PM Tuesday, June 25
California
Getting started with augmented reality can be hard and require complex code. What if you are not a coder and still want to build some level of augmented reality for your learners? Luckily, Wikitude Studio makes it easy to build augmented reality experiences.
In this hands-on session you will gain the experience of what it takes to get started with Wikitude Studio. You will learn how to build markers and content that shows when those markers are visible, and how to publish your content for your learners. In the end, you will walk away with your own AR app.
In this session, you will learn:
- How to get started using Wikitude Studio
- How to create markers
- How to create content that shows up when markers are visible
- How to recognize 3-D objects
- How to publish your content for your learners
Technologies/platforms/devices that will be discussed:
- Augmented reality
- Wikitude Studio
- Wikitude Studio App
Audience:
Designers, developers, managers
Technology required:
- Any modern browser will work
- Laptop (PC or Mac)
- Mobile device (phone or tablet)
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Jeff Batt
Founder
Learning Dojo
Jeff Batt has 15+ years of experience in the digital learning and media industry. Currently, Jeff Batt is a Learning Experience Designer for Amazon. He is the founder and trainer at Learning Dojo, a company dedicated to training you to become a software ninja in various eLearning, web, and mobile-related software applications. He was also the program manager of DevLearn for The Learning Guild. Jeff often speaks on developmental technologies such as xAPI, HTML5, augmented reality, mobile development, eLearning development tools, and more.
401 Learning Under the Hood: Creating an AR Diesel Engine for Students
4:15 PM - 5:15 PM Tuesday, June 25
Garden
Pop the hood on any car or truck and you see the engine. What you can't see is how the engine works. You can't look at it while it's running, you can't easily teach this in a lecture or by telling students to read their textbooks, and there aren't many diesel resources available for instructors. Many industries face similar problems how to teach what the learner can't see. Additionally, the diesel technician industry faces a shortage of workers and those who are entering the profession have less mechanical know-how than previous students. We were faced with the challenge: How can you give students a realistic view of how an engine works and help them rapidly build skills?
In this session, you'll learn how AR models can solve problems in engineering, industry, and mechanical professions. You'll experience our FVTC HoloDiesel Microsoft HoloLens AR Diesel Engine, learn from our dilemmas, and have an opportunity to discuss how the project impacted our diesel students. We'll explain how we brought a Cummins engine into an augmented environment, how we designed the user commands, and what type of experience we wanted our students to have. The holographic engine brings an instructor-led augmented experience into the classroom so students can experience what isn't possible in the physical world.
In this session, you will learn:
- About the design and development of a Microsoft HoloLens AR Diesel Engine
- How an AR solution improved student performance
- What we learned along the way and how we overcame challenges
- The process of taking a mechanical concept from textbook to AR
Technologies/platforms/devices that will be discussed:
- Microsoft HoloLens
- Unity
- Autodesk Maya
- VR
Audience:
Designers, developers
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Josh Janikowski
Software Engineer
Fox Valley Technical College
Josh Janikowski is a software developer at Fox Valley Technical College, specializing in VR and AR development. As a member of the learning innovations team since 2005, Josh has a passion for using new technology to create mobile games, mobile applications, HoloLens programs, and websites. He has created hundreds of interactive learning objects and experiences for faculty and private industry. Currently, he is exploring how to use VR and AR to improve knowledge retention in education. Josh enjoys teaching others and has shared his work with students learning about STEM, manufacturing executives, and other AR/VR developers.
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Kristina Wilson
Learning and Development Designer
Fox Valley Technical College
Kristina Wilson is the learning and development designer at Fox Valley Technical College. She brings over 10 years of experience in creating, writing, and editing training materials and eLearning, in addition to a bachelor's degree in professional communications and emerging media from UW Stout. In her current role, she helps instructors and private industry teams determine training/learning needs, write engaging and learner-focused content, and verify training effectiveness. She enjoys creating new and exciting types of content, including AR/VR simulations, scenarios, eLearning, SOPs, and manuals. Kris has presented at conferences for the National Communication Association, the Wisconsin Library Services, and the Correctional Education Association.
501 Framing Your Stakeholder Conversation: Devices, Public Content, and Free Apps
10:45 AM - 11:45 AM Wednesday, June 26
Garden
Simply put, augmented reality requires a device, content, a marker, and a software platform to use to overlay the content over the real space. For corporations, the challenges can be real: employees don't have company-issued devices, the content is private and shouldn't be accessed publically, markers can detract from the corporate brand, and custom AR software development can be expensive and hard to deploy. How can learning and development teams even approach the AR conversation without fraying nerves and breaking budgets?
In this session, you’ll discover how L&D professionals can use AR by leveraging employees' personal devices, content that is publicly available, markers that "are" the brand, and apps that are freely available and easy to use. You’ll explore several real case studies to uncover how large corporations are using AR today as performance support and customer/employee education. You’ll also work through a template that can help you get started with planning and budgeting an AR project.
In this session, you will learn:
- How AR can pose challenges to corporations around content, brand, and mobile devices for employees
- How AR can be designed, developed, and deployed with public content, employee-owned devices, and freely-available apps
- How to overcome objections while having an AR conversation with a stakeholder
- Actual ways in which AR is used for delivering performance support to employees
Audience:
Designers, developers, managers, senior leaders (directors, VP, CLO, executive, etc.)
Technology discussed in this session:
Layar, Zappar
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Ann Rollins
VP, Custom Solutions and Chief Solutions Architect
The Ken Blanchard Companies
Ann Rollins is a modern learning champion with nearly 30 years of industry experience helping form and execute learning and leadership development strategy for Fortune and Global 500 companies. Unintimidated by global scale, she always has her eyes on the technology horizon and helps clients consider how the technology in our hands outside of work today may have a place inside the learning ecosystem tomorrow. She takes a practical, design thinking approach to support clients as they transform what leadership development (and learning in general) happens in their organizations, and help drive plans to innovate to prepare for what's next.
502 The Future of AR and its Implications for Learning and Development
10:45 AM - 11:45 AM Wednesday, June 26
Gold
There's been substantial buzz around augmented reality as a tool for learning through interactivity, as well as for reaching colleagues who don't have access to traditional eLearning programs. New data has shown that doing so can potentially double the level of attention compared to TV and online learning, with 70% higher memory encoding when compared to traditional media consumption. Despite this, AR has only recently begun to garner mainstream attention. Many professionals still believe it's expensive and difficult to adopt, with uptake remaining conservative. What if we could dispel these myths and prove that not only are there simple, affordable tools to work with, but that the outcomes of making L&D more engaging and memorable are worth their weight in gold?
In this session, you’ll explore how AR is already proving to be a powerful tool for capturing the learner's attention, creating an emotional connection, and hardwiring messages more effectively into long-term memory. You'll also be learning about its greater potential to help you—the L&D community—backed up by findings from the new Layered report and case studies from companies around the world. You’ll also get practical advice on the uses of AR in learning (from energizing face-to-face training sessions to onboarding new staff) and how to get started. You'll leave with a thorough understanding of how AR can become a core component of your L&D programs.
In this session, you will learn:
- How augmented reality can improve the learning experience
- The research behind learning and AR
- About helpful use cases of AR in learning
- How to get started with implementing AR in learning and development
Audience:
Designers, developers, managers, senior leaders (directors, VP, CLO, executive, etc.)
Technology discussed in this session:
Augmented reality, smartphones
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Jeff Ridgeway
SVP of Business Development - North America
Zappar
As SVP of Business Development - North America, Jeff heads up Zappar's US market. He is responsible for building on and accelerating the company's growth. Jeff has almost 20 years of business development and sales experience. He previously worked at music discovery app Shazam as director of sales, and has also held roles at Pandora and CafePress.
601 Behavioral Change Through Multimedia-Enhanced Augmented Reality
12:45 PM - 1:45 PM Wednesday, June 26
Crystal
You need to provide on-the-job training to your new employees without sacrificing customer service and daily operations. Additionally, you don't have the resources to provide a safe and economical way of replicating real life situations. What if there was one solution that combined technical skills with behavioral change through branched learning, all from one tablet?
In this session, you'll learn how Six Flags provides experiential learning for point of sale associates. Through the use of augmented reality and multimedia, Six Flags is able to provide a safe end easily-replicable environment where associates can learn the technical skills of point of sale training, while simultaneously being placed into customer service scenarios. You'll leave this session with best practices for incorporating multimedia branched learning with augmented reality experiences. Designers and developers will learn how to incorporate multimedia with AR experiences, and the obstacles and solutions associated with it. Managers and CEOs will learn about the costs and ROI associated with this type of training.
In this session, you will learn:
- How to implement multimedia with augmented reality
- Best practices for green screen video and Unity
- How to design branched learning for AR experiences
- Applications for augmented reality and multimedia for behavioral change
Audience:
Designers, developers, managers, senior leaders (directors, VP, CLO, executive, etc.)
Technology discussed in this session:
Augmented reality, Unity, After Effects, Vuforia, ARCore, iOS/Android
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Scott Stachiw
Multimedia Director
Roundtable Learning
Scott Stachiw is the multimedia director for Roundtable Learning. He has over 15 years of experience in the multimedia and digital design field. He has produced training and promotional content for organizations of all sizes, including Nike, Gatorade, and Adidas. Scott currently leads the immersive technology team at Roundtable Learning, and enjoys incorporating his passion for digital storytelling with the technology of AR and VR.
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Nick Day
Senior Learning Advisor
Roundtable Learning
Nick is a senior learning advisor at Roundtable Learning and has experience working in various roles for large financial institutions. Nick is passionate about helping others and being part of a growing company. In his role, Nick helps customers solve challenges by identifying their learning needs and building the best possible solutions.
606 BYOD: Augmented Reality 101
12:45 PM - 1:45 PM Wednesday, June 26
Empire
Augmented reality (AR) enhances the world you're in with supplementary visual information. It can seem quite technical and out of reach, but did you know you can begin creating augmented reality content right now?
In this session you'll learn how to leverage budget-friendly tools to develop your own simple augmented reality applications. This session will enable you to create AR applications and give you a jumping-off point for building your AR development skills even further. Together we’ll use the ADDEDD model to design, create, and deploy an augmented reality project. You’ll leave this session with the knowledge to plan, build, and share your project with your co-workers.
In this session, you will learn:
- To review existing AR applications and apply their best practices/techniques to your training programs
- Plan a successful AR application for use in your existing training programs
- Explore the necessary components of a successful AR project
- Review tools and applications for creating simple to complex AR projects
- Build an AR application without any time or money investments up front
Audience:
Designers, developers, managers
Technology discussed in this session:
Augmented Reality, Zap Works, Metaverse, Vuforia, HP Reveal, Namal, Microsoft Dynamics 365, Wearables for AR
Technology requirements:
Smartphone or tablet to view demos, laptop to create AR application with Zappar Design
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Debbie Richards
President
Creative Interactive Ideas
Debbie Richards, president of Creative Interactive Ideas, is a learning architect, self-proclaimed geek, and early adopter of learning technologies. For over 30 years, she has helped enterprise teams design, develop, and deliver immersive learning programs with measurable impact. Passionate about working with and mentoring other learning professionals, Debbie is a director at L&D Cares. The nonprofit group provides talent development professionals with no-cost coaching, mentoring, and resources to help them thrive and flourish in their careers. She is the past president of the Association of Talent Development, Houston chapter, and a past national advisor for chapters. Debbie has authored two TD at Work guides, Seeing the Possibilities With Augmented Reality and Preparing Your Organization for New Technologies.
701 Case Study: Head-Up, Hands-Free Training with Mixed Reality
2:30 PM - 3:30 PM Wednesday, June 26
Piedmont
Global training demand exceeded the classroom capacity required to enable enough technicians to rebuild critical vehicle components. eLearning fell short transferring the "hands on skills" required for the job, but travel by instructors to remote locations was proving too expensive and inefficient. A better solution was needed.
In this case study session, you will learn how a mixed reality, head-up and hands-free interactive hologram helped us guide technicians through the disassembly and reassembly of a critical component, enabling them to perform the job without formal classroom training. We will share the challenges of the project from day one, including working around not having CAD drawings, the applications required, and a "hands on" demonstration of the final product.
In this session, you will learn:
- The difference between augmented and mixed reality
- Where the voice-actuated, head-up, hands free features of the HoloLens make the most difference
- Why you don't always need CAD data to create effective 3-D assets
- How to break down steps in a critical procedure to work well in mixed reality
- Where we see the future of mixed reality going, and how you can get involved
Audience:
Designers, developers, managers, senior leaders (directors, VP, CLO, executive, etc)
Technology discussed in this session:
Microsoft HoloLens, Unity, 3D StudioMax, C#
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Thomas Pratt
President
CraneMorley
Thomas Pratt has led the instructional design and technology team at CraneMorley for more than 20 years, earning more than 100 national awards, serving global enterprise clients. As a mixed reality program partner with Microsoft, the CM team has used its pre-release access to the hardware and software applications to innovate learning solutions not previously possible. Its work was shared at last year's Realities360 conference and at the company's monthly Lunch and Learns and other events. Thomas believes in the two-way exchange of best practices in the spirit of advancing learning technology for the entire professional community.
702 Preparing Your Company for an Augmented Reality Learning Program
2:30 PM - 3:30 PM Wednesday, June 26
Crystal
Augmented reality is a powerful tool that can help your team achieve learning goals in a meaningful and hands-on way. But within the L&D field, there's a lot of misunderstanding about what exactly AR can do and how it can be implemented. And this can make it a challenge get everyone at your organization—and even just your team— on board with what you need to know to make an augmented reality learning program a success.
In this session, you’ll explore the steps you’ll want to take in order to successfully launch an AR program at your organization, including how to get buy-in and acceptance by business units. You’ll find out about creating a solid business case as a reason to use AR, and how a business partner proposing to use AR to solve a particular challenge can make it easier to implement AR solutions. You’ll then look at how to match the AR use case with your business' core values to make sure people understand how specifically this new technology is going to impact the organization. You’ll discover strategies for finding appropriate business cases and how to work with an internal team to plan, build, implement, and maintain an AR project.
In this session, you will learn:
- A step-by-step process for designing successful AR learning
- Why launching a pilot is a great idea to get started
- How to identify key players and successfully work with them on an AR project
- Ways to measure your results and iterate
Audience:
Designers, developers, managers, senior leaders (directors, VP, CLO, executive, etc.)
Technology discussed in this session:
Augmented reality
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Debbie Richards
President
Creative Interactive Ideas
Debbie Richards, president of Creative Interactive Ideas, is a learning architect, self-proclaimed geek, and early adopter of learning technologies. For over 30 years, she has helped enterprise teams design, develop, and deliver immersive learning programs with measurable impact. Passionate about working with and mentoring other learning professionals, Debbie is a director at L&D Cares. The nonprofit group provides talent development professionals with no-cost coaching, mentoring, and resources to help them thrive and flourish in their careers. She is the past president of the Association of Talent Development, Houston chapter, and a past national advisor for chapters. Debbie has authored two TD at Work guides, Seeing the Possibilities With Augmented Reality and Preparing Your Organization for New Technologies.
703 Case Study: The Care Story App: Improving Care, One Scan at a Time
2:30 PM - 3:30 PM Wednesday, June 26
Empire
We currently have a trillion-dollar problem in healthcare; 47 million people live with dementia worldwide, and this number is growing rapidly (World Alzheimer Report, 2016). What if we could reduce these costs by changing the way we approach customer service for our clients? Evidence shows that if we are able to make each client’s experience more personalized by providing in-the-moment performance support to our staff, we can be more effective and efficient. If we can provide our staff the ability to use their mobile devices to see the customer's care preferences, life history, favorite music, hobbies, and more on demand, we can provide that personalized care. Now, what if we could solve these problems with an elegantly simple solution leveraging augmented reality?
In this session you'll learn how a simple AR solution can solve a large performance problem. Find out how the app leverages augmented reality on mobile devices to provide personalized care for clients, and just-in-time performance support for staff. You'll look at the process for the alpha pilot, and how to gather staff feedback to refine the AR tool and the user experience before a larger beta test and research project. You'll leave this session with some tools and ideas for how to create, pilot, and evaluate your own AR solution.
In this session, you will learn:
- How the use of simple AR experiences can have immense impact on performance support
- Why early user feedback through a pilot or other means is important for informing your design and increasing adoption
- Why mobile AR can be an effective tool for just-in-time support
- How creating meaningful partnerships can help you accomplish your custom AR goals
Technologies/platforms discussed:
- Augmented reality
- Encrypted QR codes
- Mobile devices, iOS & Android
Audience:
Designers, developers, managers
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Kataryna Nemethy
eLearning Developer/Instructional Designer
Baycrest Health Sciences
Kataryna Nemethy is an eLearning developer and instructional designer at Baycrest Health Sciences with years of experience in eLearning, instructional design, and educational technologies. As a formally trained biomedical illustrator and animator, she is passionate about the interface between education, technology, and design—particularly when they come together to produce a simple, effective, and good-looking product.
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Bill Dai
President and Founder
EmerseWell
Bill Dai is the president and founder of EmerseWell, focusing on breaking down barriers within the healthcare industry and bridging the gap between the traditional and immersive learning experiences. Bill also co-founded VNovus/VRPlayin, Canada's most diverse and user-friendly VR experience center. He was previously an innovative and fearless project manager at a digital marketing agency, managing Fortune 500 pharmaceutical clients and internal teams. Bill is proficient at planning, executing, and monitoring projects and tasks to ensure continuous alignment of project scope with strategic business objectives. Bill has an MBA from Rotman School of Management, and a computer engineering undergraduate degree from University of Toronto.
704 Moving Forward Faster with AR
2:30 PM - 3:30 PM Wednesday, June 26
Garden
While augmented reality’s emergence as a technology is currently behind virtual reality, many would argue AR has much broader potential in the context of learning and development in the long term. We’ve begun to see examples of augmented reality used to support and build knowledge, but we’ve only just begun to scratch the surface of how we could use this technology for training and just-in-time support.
In this panel discussion you will learn from early AR adopters and explore the possibilities of AR both today and in the future. You will examine what we can do to move from AR speculation to application as individuals and organizations. You will also explore strategies to prepare yourself for how this technology will continue to evolve and refine over time.
Audience:
Designers, developers, managers, directors
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Bianca Woods
Customer Advocacy Manager
Articulate
Bianca Woods is a customer advocacy manager at Articulate. Her past experience includes working on the community and event programming for the Learning Guild, learning and communications roles at BMO Financial Group, and teaching art. Bianca is passionate about how visual design and multimedia can help people learn, loves test-driving new technology, and collects photos of bizarre warning signs.
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Ann Rollins
VP, Custom Solutions and Chief Solutions Architect
The Ken Blanchard Companies
Ann Rollins is a modern learning champion with nearly 30 years of industry experience helping form and execute learning and leadership development strategy for Fortune and Global 500 companies. Unintimidated by global scale, she always has her eyes on the technology horizon and helps clients consider how the technology in our hands outside of work today may have a place inside the learning ecosystem tomorrow. She takes a practical, design thinking approach to support clients as they transform what leadership development (and learning in general) happens in their organizations, and help drive plans to innovate to prepare for what's next.
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Destery Hildenbrand
XR Solution Architect
Intellezy
Destery Hildenbrand is an XR solution architect with Intellezy. Destery has over 17 years of experience in training and development and seven years focusing on immersive technologies. Destery has spent time in corporate environments and higher education. Destery's primary focus is helping organizations plan, design, and develop engaging learning experiences through Immersive technology.
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Betty Dannewitz
Founder, CEO, the actual Betty
ifyouaskbetty
Betty Dannewitz is an immersive experience designer with over 18 years in corporate learning and development. She is also a speaker, podcaster, and high-performance coach. Betty's passion is to help people become better humans and she advocates that innovative technology, like augmented reality, has a HUGE role in making that happen.
801 Teach Key Business Functions Through Augmented Reality
8:30 AM - 9:30 AM Thursday, June 27
California
Put yourself in the shoes of a new leader joining your organization. They must successfully balance assimilating the culture, learning processes, training, financial briefings, building relationships, and other countless tasks. That is a lot to expect from an individual that needs to hit the ground running and lead their team to success. At Holiday Inn Club Vacations, many of our leaders claimed they could have been more successful from the start if they understood how all of the business units work together. This was a wake-up call for our organization to completely disrupt the way we onboard leaders, and create a new kind of experience that would show them how to lead successfully within our culture.
In this session, we will explore how Holiday Inn Club Vacations improved the leadership onboarding experience by evolving our two-day classroom workshop into a scenario-based augmented reality simulation. You will learn how we increased the confidence of our leaders by providing them with a unique challenge: fixing a fictitious failing resort. This scavenger hunt-style activity enhanced collaboration between leaders from different departments and disciplines by exposing them to realistic scenarios from each key business function. Learn how our leaders used their knowledge from the augmented reality interaction to create a proposal for a panel of executives, which enhanced their understanding of how our business works and how they add value.
In this session, you will learn:
- Why augmented reality was the most effective and engaging way to teach new leaders how our business works
- How we successfully brought together stakeholders from different areas of the business to design realistic business scenarios
- How we developed and implemented the interaction using the Unity app development engine, and tracked progress using xAPI
- How we measured success utilizing onboarding surveys, focus groups, and talent management metrics
Audience:
Designers, developers, managers, senior leaders (directors, VP, CLO, executive, etc.)
Technology discussed in this session:
Unity App Development Platform, Simulation Proprietary App, xAPI Learning Locker, Samsung Galaxy Tablet
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Marco Madrazo
Head of Learning Experience Design
Holiday Inn Club Vacations
Marco Madrazo is the head of learning experience design at Holiday Inn Club Vacations. In this role, he has been a key partner in the creation of innovative talent development initiatives, including the newly formed EXPANSIONS Leadership Development Series. Prior to joining HCV, Marco was the program manager for US retail training at Microsoft. In this role, he supported the launch of flagship products such as Office 365 and Xbox One. Throughout his 16-year career in learning and development, Marco has crafted numerous award-winning programs that have increased competence, confidence, and advocacy.
803 Encore Session: Preparing Your Company for an Augmented Reality Learning Program
8:30 AM - 9:30 AM Thursday, June 27
Valley
We’re giving you two opportunities to catch this popular session – at this time or on Wednesday in Session 702.
Augmented reality is a powerful tool that can help your team achieve learning goals in a meaningful and hands-on way. But within the L&D field, there's a lot of misunderstanding about what exactly AR can do and how it can be implemented. And this can make it a challenge get everyone at your organization—and even just your team— on board with what you need to know to make an augmented reality learning program a success.
In this session, you’ll explore the steps you’ll want to take in order to successfully launch an AR program at your organization, including how to get buy-in and acceptance by business units. You’ll find out about creating a solid business case as a reason to use AR, and how a business partner proposing to use AR to solve a particular challenge can make it easier to implement AR solutions. You’ll then look at how to match the AR use case with your business' core values to make sure people understand how specifically this new technology is going to impact the organization. You’ll discover strategies for finding appropriate business cases and how to work with an internal team to plan, build, implement, and maintain an AR project.
In this session, you will learn:
- A step-by-step process for designing successful AR learning
- Why launching a pilot is a great idea to get started
- How to identify key players and successfully work with them on an AR project
- Ways to measure your results and iterate
Audience:
Designers, developers, managers, senior leaders (directors, VP, CLO, executive, etc.)
Technology discussed in this session:
Augmented reality
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Debbie Richards
President
Creative Interactive Ideas
Debbie Richards, president of Creative Interactive Ideas, is a learning architect, self-proclaimed geek, and early adopter of learning technologies. For over 30 years, she has helped enterprise teams design, develop, and deliver immersive learning programs with measurable impact. Passionate about working with and mentoring other learning professionals, Debbie is a director at L&D Cares. The nonprofit group provides talent development professionals with no-cost coaching, mentoring, and resources to help them thrive and flourish in their careers. She is the past president of the Association of Talent Development, Houston chapter, and a past national advisor for chapters. Debbie has authored two TD at Work guides, Seeing the Possibilities With Augmented Reality and Preparing Your Organization for New Technologies.
805 BYOD: Getting Started with Augmented Reality Using Spark AR by Facebook
8:30 AM - 9:30 AM Thursday, June 27
Gold
Augmented reality allows you to enhance your current environment, recognize objects, and add additional experiences to help learners learn and explore more of the world around them. This is great, but how do you get started and do you need to be a coder to create these kind of experiences?
Facebook has created Spark AR, which allows you to create interactive augmented reality experiences without having to know code. In this hands-on session you’ll learn how to use Spark AR to create drag and drop custom animations and logic without code. You can also take advantage of face tracking and sync effects with movement, as well as connect effects with real objects and places to extend learning in the real world. We will cover what you need to know to get started with Spark AR, and explore what it takes to create engaging augmented reality experiences.
In this session, you will learn:
- An overview of Spark AR
- How to import 3-D assets from other locations
- How to build AR effects & animations
- How to add custom interactivity to your AR objects
Audience:
Designers, developers, managers
Technology discussed in this session:
Spark AR
Technology required:
Spark AR, laptop (PC or Mac), mobile device (phone or iPad)
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Jeff Batt
Founder
Learning Dojo
Jeff Batt has 15+ years of experience in the digital learning and media industry. Currently, Jeff Batt is a Learning Experience Designer for Amazon. He is the founder and trainer at Learning Dojo, a company dedicated to training you to become a software ninja in various eLearning, web, and mobile-related software applications. He was also the program manager of DevLearn for The Learning Guild. Jeff often speaks on developmental technologies such as xAPI, HTML5, augmented reality, mobile development, eLearning development tools, and more.
901 Case Study: How a Small Part of Ally is Using AR in a BIG Way
10:00 AM - 11:00 AM Thursday, June 27
Valley
As a small department at Ally Insurance, it would be easy to rely on the old standby of instructor-led classroom facilitation for all topics— especially the boring ones. But we know that instructor-led classroom facilitation is not always the best, most efficient, or even most innovative way to communicate content to learners. What if a small but mighty department could create and implement a whole new way to learn and retain information? What if they could quickly be the leader in L&D for their entire company with this new way of learning? And what if that new way was radically fun and techy?
In this case study session, you'll learn about how Ally Insurance Operations’ L&D team implemented AR to create a fun and effective way to learn about insurance. You'll find out how this small team of four created an AR scavenger hunt to teach employees about the different lines of business and what they need to know to partner effectively; how they used AR combined with gaming to make an interactive and competitive skill check; and how they used AR to showcase products and services to external customers. You'll leave the session with lessons learned from how Ally Insurance Operations uses AR to enhance learning for internal and external customers, and ideas for how you can use AR at your own organization.
In this session, you will learn:
- How Ally Insurance Operations’ L&D team implemented new and emerging technology to create a fun and effective way to learn about insurance
- How Ally used AR combined with gaming to make an interactive and competitive skill check
- How this small team of four created an AR scavenger hunt to teach employees about the different lines of business, and what they need to know to partner effectively
- How Ally used AR to showcase products and services to external customers
Audience:
Designers, developers, managers
Technology discussed in this session:
Zappar, PowerPoint, Adobe Presenter, Board Games
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Betty Dannewitz
Founder, CEO, the actual Betty
ifyouaskbetty
Betty Dannewitz is an immersive experience designer with over 18 years in corporate learning and development. She is also a speaker, podcaster, and high-performance coach. Betty's passion is to help people become better humans and she advocates that innovative technology, like augmented reality, has a HUGE role in making that happen.