Artificial intelligence-backed, AR-based solutions are being sought by enterprise to close gaps in performance. These efforts require careful strategic planning, adept understanding of the business problems at hand, and expert level technical execution. It's not enough to say, "AR is great and we need to do something with it." We must use sound technology assessment and keen business acumen to determine when, where, and how to create groundbreaking, process-changing tools for the workforce.

Augmented reality continues to advance and emerge in both consumer and enterprise markets. There’s also  rising interest in how to use AR for learning and performance. With AR now one of the hottest buzzwords, how much is hype and how much is substance?

Augmented reality is a widely-used technology in games, marketing, and everyday apps, but what about learning and development? Where do you get started? How should you use it? Finding answers to these questions can be difficult and cause developers to overlook the potential this technology holds. We will answer these questions and more through discussion, development, and interaction.

We've talked theory and design for years regarding machine learning-powered AR products. It's time to share business-focused case studies that will illustrate the process, warts and all, of bringing advanced AR to the front lines of businesses.

Employees need relevant, just-in-time product and service information on the sales floor. Many sales fail because employees don't know the correct information, they cannot access relevant information, or cannot position it in a way that makes sense to the customer. But what if there was a way to deliver just-in-time, relevant, media-rich product/service information directly to the device in your hand?

Getting started with augmented reality can be hard and require complex code. What if you are not a coder and still want to build some level of augmented reality for your learners? Luckily, Wikitude Studio makes it easy to build augmented reality experiences.

Pop the hood on any car or truck and you see the engine. What you can't see is how the engine works. You can't look at it while it's running, you can't easily teach this in a lecture or by telling students to read their textbooks, and there aren't many diesel resources available for instructors. Many industries face similar problems how to teach what the learner can't see. Additionally, the diesel technician industry faces a shortage of workers and those who are entering the profession have less mechanical know-how than previous students. We were faced with the challenge: How can you give students a realistic view of how an engine works and help them rapidly build skills?

Simply put, augmented reality requires a device, content, a marker, and a software platform to use to overlay the content over the real space. For corporations, the challenges can be real: employees don't have company-issued devices, the content is private and shouldn't be accessed publically, markers can detract from the corporate brand, and custom AR software development can be expensive and hard to deploy. How can learning and development teams even approach the AR conversation without fraying nerves and breaking budgets?

There's been substantial buzz around augmented reality as a tool for learning through interactivity, as well as for reaching colleagues who don't have access to traditional eLearning programs. New data has shown that doing so can potentially double the level of attention compared to TV and online learning, with 70% higher memory encoding when compared to traditional media consumption. Despite this, AR has only recently begun to garner mainstream attention. Many professionals still believe it's expensive and difficult to adopt, with uptake remaining conservative. What if we could dispel these myths and prove that not only are there simple, affordable tools to work with, but that the outcomes of making L&D more engaging and memorable are worth their weight in gold?

You need to provide on-the-job training to your new employees without sacrificing customer service and daily operations. Additionally, you don't have the resources to provide a safe and economical way of replicating real life situations. What if there was one solution that combined technical skills with behavioral change through branched learning, all from one tablet?

Augmented reality (AR) enhances the world you're in with supplementary visual information. It can seem quite technical and out of reach, but did you know you can begin creating augmented reality content right now?

Global training demand exceeded the classroom capacity required to enable enough technicians to rebuild critical vehicle components. eLearning fell short transferring the "hands on skills" required for the job, but travel by instructors to remote locations was proving too expensive and inefficient. A better solution was needed.

Augmented reality is a powerful tool that can help your team achieve learning goals in a meaningful and hands-on way. But within the L&D field, there's a lot of misunderstanding about what exactly AR can do and how it can be implemented. And this can make it a challenge get everyone at your organization—and even just your team— on board with what you need to know to make an augmented reality learning program a success.

We currently have a trillion-dollar problem in healthcare; 47 million people live with dementia worldwide, and this number is growing rapidly (World Alzheimer Report, 2016). What if we could reduce these costs by changing the way we approach customer service for our clients? Evidence shows that if we are able to make each client’s experience more personalized by providing in-the-moment performance support to our staff, we can be more effective and efficient. If we can provide our staff the ability to use their mobile devices to see the customer's care preferences, life history, favorite music, hobbies, and more on demand, we can provide that personalized care. Now, what if we could solve these problems with an elegantly simple solution leveraging augmented reality?

While augmented reality’s emergence as a technology is currently behind virtual reality, many would argue AR has much broader potential in the context of learning and development in the long term. We’ve begun to see examples of augmented reality used to support and build knowledge, but we’ve only just begun to scratch the surface of how we could use this technology for training and just-in-time support.

Put yourself in the shoes of a new leader joining your organization. They must successfully balance assimilating the culture, learning processes, training, financial briefings, building relationships, and other countless tasks. That is a lot to expect from an individual that needs to hit the ground running and lead their team to success. At Holiday Inn Club Vacations, many of our leaders claimed they could have been more successful from the start if they understood how all of the business units work  together. This was a wake-up call for our organization to completely disrupt the way we onboard leaders, and create a new kind of experience that would show them how to lead successfully within our culture.

We’re giving you two opportunities to catch this popular session – at this time or on  Wednesday in Session 702.

Augmented reality allows you to enhance your current environment, recognize objects, and add additional experiences to help learners learn and explore more of the world around them. This is great, but how do you get started and do you need to be a coder to create these kind of experiences?

As a small department at Ally Insurance, it would be easy to rely on the old standby of instructor-led classroom facilitation for all topics— especially the boring ones. But we know that instructor-led classroom facilitation is not always the best, most efficient, or even most innovative way to communicate content to learners. What if a small but mighty department could create and implement a whole new way to learn and retain information?  What if they could quickly be the leader in L&D for their entire company with this new way of learning? And what if that new way was radically fun and techy?