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Robin Yap
Chief Research & Development Officer
Point North
Robin Yap has
20 years of learning and HR experience working for Fortune
global-200 companies. He’s published more than two-dozen
peer-reviewed and professional journal articles and spoken at
more than a dozen international conferences in the areas of
measuring online social-network dialogues, technology-to-
training integration, developing high-potential and high-
performing employees using collaboration tools, and
gamification for learning. His work has won awards from the
Canadian Society for Training & Development, Perspectives,
and the Institute for Business and Finance Research. Robin sits
on the HR.com advisory board and represented the US at the
International Standards Organization. Robin holds JD and PhD
degrees.
Presenting
808 | TELUS’ Learning Strategy in a Mobile Workstyle Environment