104 Contextualizing mLearning as Part of the Learning and Performance Ecosystem
10:45 AM - 11:45 AM Tuesday, June 24
Marina 5
Organizations are not using technology in ways that match with how we think, work, and learn. The learning and development (L&D) function is focused on limited options, when there’s so much more they could be doing. On the other hand, people are using mobile devices in ways that are natural, ways that augment their ability to do. The intersection here is the opportunity that mobile provides.
In this session, you will examine how we are using mobile devices to make ourselves more effective. You will explore the context of the ecosystem in which organizations are operating and the changes needed on behalf of L&D. You will discuss how mobile devices provide the opportunities to make those changes. You will discover the steps necessary for change to lead to sustainable impact on the organization. You’ll be exploring a strategy for L&D that’s catalyzed by mobile. You will leave this session understanding the steps L&D needs to take and the role that mobile plays in that evolution.
In this session, you will learn:
- About the full suite of mobile opportunity
- How L&D could and should be supporting the organization
- Where mobile fits in the context of L&D
- How mobile enhances a learning and performance ecosystem
- The core elements of a mobile-enabled L&D strategy
Audience:
Novice to advanced designers, developers, project managers, and managers.
Technology
discussed in this session:
Mobile technologies.
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Clark Quinn
Chief Learning Strategist
Upside Learning
Clark Quinn, PhD is the executive director of Quinnovation, co-director of the Learning Development Accelerator, and chief learning strategist for Upside Learning. With more than four decades of experience at the cutting edge of learning, Dr. Quinn is an internationally known speaker, consultant, and author of seven books. He combines a deep knowledge of cognitive science and broad experience with technology into strategic design solutions that achieve innovative yet practical outcomes for corporations, higher-education, not-for-profit, and government organizations.
110 Understanding the Terminology and Scope of Mobile Learning
10:45 AM - 11:45 AM Tuesday, June 24
Nautilus 1
For most organizations, starting to explore adding mobile to an organizational learning strategy can be confusing. Some organizations see mobile learning as nothing more than HTML5. Some instructional designers think mobile learning is a concern only for developers. Still other organizations think mobile is nothing more than a different publishing option from an authoring tool. It’s only when you start walking down the path that you realize just how wrong those assumptions, and countless others, truly are.
In this session you will immerse yourself in the world of mobile learning. You will explore the key components that are needed for an effective mobile learning solution. You will learn the terminology of mLearning so that you can effectively participate in strategic discussions. You will leave this session understanding the key strategic considerations that must be explored before taking your first step.
In this session, you will learn:
- What mobile learning is … and what it isn’t
- Mobile learning terminology and buzzwords
- Considerations to explore as you build your strategy
- Design and development principles, practices, and tools
- Important points related to implementation and security
Audience:
Novice designers, developers, managers, and directors
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Sarah Mercier
CEO & Strategic Consultant
Build Capable
Sarah Mercier, CEO and strategic consultant at Build Capable, specializes in instructional strategy and learning technology. Sarah is known for translating highly technical concepts and research to real-world practice. She is an international facilitator for the Association for Talent Development and Greater Atlanta ATD Past President. Her innovative learning solutions have been recognized by winning industry awards, such as Best of Show at FocusOn Learning DemoFest for xAPI for Interactive eBooks, and Best Performance Support Solution at DevLearn DemoFest for Critical Success Factors training and assessment tool. Sarah is a frequent speaker at industry conferences and business events on topics such as instructional design and development, accessibility, data strategy, and learning ecosystems. Her work has been published in ATD’s 2020 Trends in Learning Technology, The Book of Road-Tested Activities, TD Magazine, Learning Solutions Magazine, CLO Magazine, and a variety of other training and workforce publications.
202 Mobile: Exploring the Future of Learning
1:00 PM - 2:00 PM Tuesday, June 24
Spinnaker 1
Today more people have mobile access than have safe drinking water and electricity. There are now as many mobile subscribers as there are people on Earth. Gartner predicted that there will be close to 1 billion smartphones sold in 2013. Despite the rapid consumer adoption of ever-advancing mobile technologies, many organizations still struggle with adding mobile to their learning strategy. As learning professionals, we will have to adopt new strategies and learn new skills in order to support workers in an increasingly mobile-first world.
In this session you will discover why mLearning projects often fail. You will look at the design of these projects in terms of both technology and adult learning principles. You will explore how you can design mLearning so that learners are successful. This session will give you the keys to unlocking a successful mobile strategy.
In this session, you will learn:
- Why mLearning often fails
- How mLearning is fundamentally different, while still supporting adult learning principles
- How to go beyond form factor in design
- The intersection points between social media and mLearning
- How to start developing your own mLearning strategy
Audience:
Novice to advanced designers, developers, and directors.
Technology
discussed in this session:
Typical mobile platforms—phones and tablets
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Buck Bard
Director of Learning
OSIsoft
Buck Bard, the director of OSIsoft, has been designing and delivering learning solutions for over 25 years. Buck currently directs a global team responsible for developing solutions for classroom, mobile, and virtual environments. He holds a Certified Professional in Learning and Performance (CPLP) certification from the Association for Training and Development (ATD).
303 Management and Supervisory Training: Keep It Social, Professional, and Mobile
4:00 PM - 5:00 PM Tuesday, June 24
Spinnaker 1
According to ASTD Research, the most common forms of training across all industries are management and supervisory. These also represent a large percentage of training budgets in many organizations. Finding ways to address these training needs in a cost-effective way is critical, as is the need to integrate the social aspect that will unlock knowledge and share personal experience.
In this session you will explore various platforms that enable social collaboration. You will discover how these tools allow management and supervisors to access training, rate it, and allow for conversations to develop around it. You will discover how mobile technologies make these social interactions possible and affordable. You will leave this session with a different perspective on how to provide management and supervisory training.
In this session, you will learn:
- Various platforms for social collaboration
- Where the gaps are for developers in relation to learning at their companies.
- Various cost-effective ways of distributing training
- How to appeal to your learners’ range of learning styles.
Audience:
Novice designers, developers, project managers, managers, and
directors.
Technology
discussed in this session:
Desktop PCs, tablets, and smartphones.
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Emma Lowney
Technical Services Manager
Intuition
Emma Lowney is a technical services manager for Intuition. Emma works within Intuition’s knowledge management solutions and consultancy service in North America, where she and her team partner with Intuition’s customers to deliver first-class solutions. These highly tailored programs give clients the ability to educate through effective knowledge management programs blending eLearning, mLearning, and instructor-led services. Emma’s specialty is working with Intuition’s clients to develop their mobile learning and knowledge management strategy. Emma is a business studies graduate in addition to holding an MCSA and CCNA.
310 College in Your Pocket: Active Native Application for Online Education
4:00 PM - 5:00 PM Tuesday, June 24
Marina 1
Online students and faculty are demanding mobile access to their online courses and institutional resources. Focus groups with our students and faculty have shown that mobile skins for the LMS, student portal, and library are not enough to satisfy mobile users.
In this session you will explore the native application development process and technology development used by American Public University System. You will learn how this native application for both iOS and Android provides students and faculty with access to all course elements and real-time notification of new announcements, messages, forum posts, and other course elements. You will learn what the needs and wishes of online students and faculty are based on the results of focus groups held in 2013. You will discuss the design process and development of standalone middleware to meet these requirements and how the middleware development aids in adapting to learning management systems.
In this session, you will learn:
- About the evolving mobile needs of online students
- About the evolving mobile needs of online faculty
- About the design of mobile architecture for LMS integration
- About the design challenges for mobile LMS integration
Audience:
Intermediate and advanced designers, developers, project managers, managers, and directors familiar with a higher education environment and general mobile device use.
Technology discussed in this session:
LMS-agnostic mobile middleware, online courses, native applications, iOS, and Android.![](/assets/images/speakers/3037.jpg)
Richard Schilke
VP, Curriculum, Instructional Design & Design
American Public University System
Richard Schilke is the vice president of curriculum, instructional technology, and design at American Public University System. He has over 20 years of experience in instructional technology, instructional design, and curriculum design in higher education, corporate training, and government training, specializing in online and distance education and training. He holds a master’s degree and Doctor of Education degree in adult continuing education from Northern Illinois University.
403 Evolving Mobile Strategy: A Five-year Case Study
10:45 AM - 11:45 AM Wednesday, June 25
Nautilus 4
Mobile computing continues to explode as consumers’ adoption rate of mobile devices increases significantly. How do we create and implement a strategy to capitalize on this and other new and emerging technology platforms? Many organizations are interested in walking this path, but they struggle with knowing how to get started. Knowing what the audience wants, whether to build or buy, and how to fund the project are just a few of the strategic questions that organizations face.
In this case-study session you will learn about the evolution of mobile technology at Georgia Regents University, a public comprehensive-research university. The University pioneered mobile technology in 2009, and since that time has created numerous mobile applications for iPhone, iPad, and Android devices targeted at multiple audiences. You will learn best practices for mobile learning on topics such as reference utilities, virtual simulations, enhancing eBooks with multimedia, and teaching apps. You will leave this session with an understanding of how to create an innovative mobile strategy and development team.
In this session, you will learn:
- The desires of the mobile learner and consumer, focusing on mobility, ubiquity, and gaming
- Elements and requirements of a successful mobile strategy
- Design and development considerations for a successful mobile-app development project
- How to determine if you should build or buy
- How to understand the ROI on mobile-development programs
- Best practices for a mobile-development program
- How to build a mobile-development team
Audience:
Novice to advanced designers, developers, project managers, managers, and directors.
Technology discussed in this session:
Various mobile apps.
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Michael Casdorph
Director, Instructional & Research Systems
Georgia Health Sciences University (GHSU)
Michael Casdorph, director of instructional and research systems at Georgia Health Sciences University (GHSU), serves as senior academic-technology officer. He is an evangelist of academic technology and technology innovation who provides strategic leadership, vision, and direction. Michael has 23-years of experience, with over 16 years dedicated to education and eight years of undergraduate computer-science teaching experience. He is a University System of Georgia (USG) Executive Leadership Institute (ELI) Scholar, a USG ELI Leading Innovation Scholar, and a doctoral candidate in educational leadership. Michael holds an MEd degree in educational technology and a BA degree in communications.
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Roman Cibirka
Vice Provost
Georgia Health Sciences University (GHSU)
Dr. Roman Cibirka, vice-provost of Georgia Health Sciences University (GHSU), holds a master’s degree and a DDS degree in prosthodontics from the University of Michigan. He practiced in Michigan until he joined GHSU in 1996, where he now serves as vice-president for instruction and enrollment management and associate provost for academic affairs. Internationally recognized in advanced technologies for instructional technology and education—virtual, 3-D, high-fidelity simulations, and mobile applications—Dr. Cibirka serves as an advisor to Apple for healthcare technologies and innovation. Roman Cibirka’s leadership positioned GHSU to create the US's first health-center mobile application.
505 Engaging Volunteer Education on Any Device
1:00 PM - 2:00 PM Wednesday, June 25
Seabreeze 2
Nonprofit organizations often have many thousands of volunteers. While mobile learning and performance support have a great deal of potential, they also come with some hurdles. Most nonprofits shy away from digital engagement because of the need for huge amounts of dynamic content and the requirement for volunteers to bring their own devices.
In this session participants will learn how nonprofits can speed up the process of getting connected to volunteers via the cloud and by utilizing new technologies like Ruby on Rails and HTML5. You will also explore how nonprofit organizations can deliver a digitized version of existing or new course content. Participants will leave this session with an understanding of how you too can provide a meaningful and measurable mobile training experience that scales for a growing workforce, and yet minimizes the impact on your budget.
In this session, you will learn:
- Why connecting with thousands of volunteers is now possible and easy
- How volunteers can use any device to be trained
- The value of game-based learning
- How training can be created and curated by subject matter experts without the need for expensive course designers
Audience:
Novice project managers, managers, and directors.
Technology
discussed in this session:
Cloud-based eLearning platform that supports any media and content
and renders that content into games.
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Mark Goebel
Executive Director, Wavicle for Nonprofits
Wavicle
Mark Goebel is the executive director of Wavicale for Nonprofits. He is a strategic executive with a history of success in leading the design and implementation of innovative information technology solutions to drive organizational performance and achieve exceptional results. Mark has demonstrated expertise at spearheading comprehensive restructuring and organizational design initiatives to optimize business intelligence and multi- dimensional information solutions, and is an expert at aligning technology vision and direction with business imperatives to deliver consistent return on investment.
510 Setting Policies As If Your mLearning Strategy Depended on It
1:00 PM - 2:00 PM Wednesday, June 25
Nautilus 1
Mobile policy doesn’t sound like an exciting topic, but it’s an essential component to a mobile learning strategy. You can have jaw-droppingly cool apps, context-sensitivity, video, alternate reality games, or all of the above, but you’ll end up failing if you’re not on top of your mobile policy. Quite simply, policy is strategy, and without strategy, you’re just stumbling around in the dark.
In this session, participants will review the key areas of policy that need to be covered, consider alternatives to traditional legacy policies, and explore the tradeoffs. You will also debunk some of the myths that surround mobile, and explore how these myths impact your policies and mobile strategy. You will leave this session with an understanding of the elements that you and your organization need to address to make your mobile initiatives survive and thrive.
In this session, you will learn:
- Areas that mobile policy needs to address
- The pitfalls of mobile policies that derail mobile strategies
- The tradeoffs of different policy approaches
- Key policy considerations for a successful mobile strategy
Audience:
Novice and intermediate designers, project
managers, and managers.
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Clark Quinn
Chief Learning Strategist
Upside Learning
Clark Quinn, PhD is the executive director of Quinnovation, co-director of the Learning Development Accelerator, and chief learning strategist for Upside Learning. With more than four decades of experience at the cutting edge of learning, Dr. Quinn is an internationally known speaker, consultant, and author of seven books. He combines a deep knowledge of cognitive science and broad experience with technology into strategic design solutions that achieve innovative yet practical outcomes for corporations, higher-education, not-for-profit, and government organizations.
603 mLearning: How Far Have We Come?
2:45 PM - 3:45 PM Wednesday, June 25
Seabreeze 2
While most organization see mLearning as something new, it’s actualy been in existsnece in some form for well over a decade. Just as mobile technology has advanced and evolved during that time, so to have the strategies we use to leverge these technologues for learning and performance. Understanding where we have been, and the lessons we learned getting to this point, will help better prepare us for the continued evolution of mLearning in the future.
In this session you will explore the progress that has been made in mLearning over the last decade and more. You will discuss the many things our industry has learned about how training and performance needs can be solved using mobile devices. You will learn about the expanded ways in which phones – both smart and feature - can be used for just-in time needs. You will also explore the ways that tablets and even laptops are being included in a learning strategy that includes mobile. You will leave this interactive session with a better understanding of how mobile tehnologies are changing the way learning is viewed in corporate and academic environments.
In this session, you will learn:
- The history of mLearning and what it means to the future
- What mobile technologies are available to us today
- What mobile technologies we can expect tomorrow
- Various applications of mobile technlogies being used for learning
Audience:
Novice Designers, Developers, Project Managers, Managers, and Directors
Technology discussed in this session:
Various mobile technologies
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Steve Howard
Manager of Technical Training Development
FireEye
Steve Howard is manager of technical training development for FireEye. Steve has spent over 15 years developing engaging instructional content, both as an associate and a consultant, for many diverse industries, such as department stores, utilities, the US Navy, healthcare, finance, real estate, and high tech. Steve’s passion is utilizing technology to its best for learning solutions.
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Neil Lasher
Senior Instructional Designer
FireEye
Neil Lasher, the senior instructional designer for FireEye, is a Fellow of the UK Learning and Performance Institute. Over the last 25 years, Neil has assisted hundreds of companies of all sizes with their learning design and strategy. In 2012 Neil worked for the organizing committee of the London 2012 Olympics, helping to roll out one million hours of learning to 200,000 contractors and volunteers. A recognized expert and thought leader in instructional design and workplace analytics for using technology in learning, Neil is now part of a team of experts delivering learning at FireEye, ranked fourth on the Deloitte 2012 Technology Fast 500.
607 Using Mobile Devices for Learning: A Real-world Approach
2:45 PM - 3:45 PM Wednesday, June 25
Marina 5
The widespread adoption of mobile devices has created many opportunities to enhance learning programs, but it has also brought new challenges. 20th Century Fox, a leader in the film, television, and entertainment industry, was able to successfully meet those challenges in its combined online and offline learning solution for managing courseware and critical training data through mobile devices for its employees worldwide.
In this session you will explore various development approaches and the learning curve to expand traditional eLearning development to mobile technologies. You will explore development techniques and examples, product demonstrations, and key project highlights to more fully understand the development cycle for the successful delivery of rich, engaging learning experiences on mobile devices. You will leave this session with a clear path how to be successful at delivering mobile learning and how to transition from traditional eLearning development techniques to mobile learning.
In this session, you will learn:
- How to transition from traditional eLearning development to mobile learning development
- The impact of mobile delivery on instructional design
- How to develop for cross-platform delivery
- The shift in workflow and work processes for mobile learning
- Newly required developer and project management skills sets for mobile learning
- How to use wireless and mobile technologies to deliver, maintain, and store training record management
Audience:
Novice to advanced designers, developers, and project managers.
Technology discussed
in this session:
Android, iOS, smartphone as well as desktop technologies.
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Peter Ranzino
President
Learning Sciences Corporation
Peter Ranzino is the founder of Learning Sciences Corporation. He has 18 years of experience in the design, development, and deployment of electronic learning environments. Peter has worked with various Fortune 1000 clients, governmental agencies, and companies of all sizes. As the founder and former president of a nationally recognized eLearning development company, he designed many of the company’s products and services, including its proprietary learning and talent management systems. He also created the Multimedia Training Network, an Internet-based training network that was acquired by a large corporate concern.
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Steve Jones
CTO
Learning Sciences Corporation
Steve Jones, the CTO of Learning Sciences Corporation, has been an IT professional since 1993 and is solution architect. Steve gained advanced knowledge in a broad array of systems engineering and programming fields working globally for IBM and Siemens. His expertise spans from network infrastructure to software design and development, and he has over 10 years of experience in the area of content management and its application within a SCORM or eLearning environment. With the widespread use of mobile devices in the workplace, Steve has concentrated on the development and distribution of mobile technologies to better manage and distribute learning content to the workforce.
701 Before and After: Leveraging Mobile to Improve Learning Transfer
4:00 PM - 5:00 PM Wednesday, June 25
Marina 6
Have you ever tested spaghetti to see if it’s cooked by throwing it against a wall? That’s how too many organizations now approach their training programs—throwing standalone eLearning or face-to-face courses at their staff, hoping the learning will stick. There are things we can do to increase the odds of making learning stick by augmenting standalone courses. Many of these strategies are easy to implement and are very suited to mLearning approaches, giving us a whole new set of tools to improve the effectiveness of learning events.
In this session participants will receive an overview of what pre- and post-event learning transfer activities are and what research tells us about their effectiveness. You will also discuss strategies for including these activities in the planning and design of your learning programs, and how to identify ways to take advantage of mobile devices for delivering effective pre- and post-event learning activities.
In this session, you will learn:
- How to recognize what pre- and post-event learning activities are
- What the research tells us about the effectiveness of pre- and post-event learning activities
- How to integrate pre- and post-event learning activities into the planning and design of your learning programs
- How to identify ways to take advantage of mobile devices for delivering effective pre- and post-event learning activities.
Audience:
Novice to advanced designers, developers, project managers, managers, and directors.
Technology discussed in this session:
HTML5, several smartphone and tablet devices.
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Chris Van Wingerden
Sr VP Learning Solutions
dominKnow Learning Systems
Chris Van Wingerden is Sr. VP Learning Solutions at dominKnow Learning Systems, where he leads dominKnow's content and its training and client success teams. In his almost 20 years with dominKnow, Chris has helped create hundreds of hours of online learning programs, from traditional eLearning courses to immersive game-based designs, as well as working in responsive design projects to meet mobile device needs. Chris is also co-host of the popular weekly live video session and podcast, Instructional Designers in Offices Drinking Coffee (#IDIODC). Chris has a BA in adult education and a BA in English literature.
705 Redesigning the Learning Sandbox to Include mLearning
4:00 PM - 5:00 PM Wednesday, June 25
Spinnaker 1
Determining if and how mLearning fits into a learning strategy is complicated. The temptation is to adopt mLearning because it’s the latest and greatest panacea to solve all learning woes. Much like eLearning was positioned as displacing classroom learning at its height, so mLearning is viewed by many as the golden child. Learning professionals also face the pressure of having to establish return on investment for an unproven strategy with significant up-front investments.
In this session participants will look at mLearning as a part of a holistic strategy that includes face-to-face and virtual classrooms, eLearning, and social learning. You will examine the question of strategy not from an either/or standpoint but from a maximization standpoint. You will explore the benefits of integrating the learning strategies to achieve the best overall return-on-investment Participants will leave this session with a different way of looking at measurement that focuses more attention on the why.
In this session, you will learn:
- How mLearning integrates with other learning strategies including classroom, eLearning, and social learning
- What’s required for mLearning integration with other learning strategies
- How an integrated approach improves portfolio-level ROI
- Innovative ways to use (and not use) mLearning
Audience:
Novice project managers and managers with a general understanding of learning strategies.
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Tiffany Crosby
President
Petra Learning
Tiffany Crosby is the founder and president of Petra Learning and a research associate at a learning think tank. She designs and delivers instructional programs for corporate leaders seeking to develop a range of skill sets considered vital in the 21st century including innovation, critical thinking and problem-solving, and selling change. She develops and facilitates online training for entrepreneurs, small business owners, and emerging leaders. Tiffany also facilitates forums with business and academic leaders, identifies and analyzes business environment trends, and synthesizes these data points into educational standards and learning objectives for business education.
802 Reaching and Teaching Employees in a 24/7 Connected World
8:30 AM - 9:30 AM Thursday, June 26
Nautilus 4
In order to develop a learning strategy that responds to the rapidly evolving world, learning professionals need to look at the business environment differently. On the one hand, the traditional business needs of the organization will continue to be critical and must be served. On the other hand, the next generation of learning strategies must place equal importance on the actual performance and learning needs of employees. Future learning strategies will look different, be delivered differently, and be led by a new breed of learning professional.
In this session, you will learn what core elements you need to include in learning strategies to keep up with the evolution of business. You will explore content strategy, delivery to mLearning and social learning platforms, and an expanded set of competencies that tomorrow’s learning professionals will require. You will leave this session prepared to develop a comprehensive learning strategy that takes into account the evolving nature of business and work.
In this session, you will learn:
- How to develop a next-generation learning strategy for your organization
- The importance of and how to build a content strategy
- How to incorporate mobile learning into your next-generation learning strategy
- A new competency model for learning professionals
Audience:
Intermediate managers and directors with a baseline understanding of learning strategy.
Technology discussed in this session:
Mobile learning, video (short form) training, and social learning.
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Chris Osborn
VP of Marketing
BizLibrary
Chris Osborn is the VP of marketing at BizLibrary. Chris joined BizLibrary in August of 2010. Chris is a member of the Technology Enabled Learning Board of Advisors to HR.com, a recovering lawyer, a former leadership development consultant, and an award-winning eLearning developer. Chris played a pivotal role in developing the mobile learning strategy at BizLibrary, and he writes and speaks on employee learning and learning technology on a near-continuous basis. Chris holds a degree from Washington University School of Law (St. Louis).
808 TELUS’ Learning Strategy in a Mobile Workstyle Environment
8:30 AM - 9:30 AM Thursday, June 26
Marina 1
One of TELUS’ key goals is to have a majority of its workforce work in a flexible mobile work environment. Learning strategies had to adapt to this goal. Learning could no longer simply be available on one’s laptop or in a face-to-face class. Our learning strategy had to be enhanced and updated to accommodate our growing mobile workforce.
In this case-study session you will learn about TELUS’ journey in developing their mobile-learning strategy. You will explore the lessons learned from their successes, and from the challenges they encountered and needed to overcome along the way. You will discover the key social components that were critical to the overall strategy, and you will leave this session with frameworks, strategies, and templates that you can use to build your own mobile-learning strategy.
In this session, you will learn:
- How to identify potential mobile learning challenges and possible solutions
- How to develop your own mobile learning strategy, leveraging strategies, and templates
- How to relate mobile-learning strategy to corporate goals
- How to link current and future learning projects for mobile delivery
Audience:
Intermediate and advanced designers, developers, project managers, managers, and directors with knowledge of social-collaboration tools and functionalities.
Technology discussed in this session:
Successfactors’ Bizx mobile app, SMS services, geotagging, smart device scanning capabilities, SharePoint, Successfactor’s JAM, and social-collaboration tools.
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Robin Yap
Chief Research & Development Officer
Point North
Robin Yap has 20 years of learning and HR experience working for Fortune global-200 companies. He’s published more than two-dozen peer-reviewed and professional journal articles and spoken at more than a dozen international conferences in the areas of measuring online social-network dialogues, technology-to- training integration, developing high-potential and high- performing employees using collaboration tools, and gamification for learning. His work has won awards from the Canadian Society for Training & Development, Perspectives, and the Institute for Business and Finance Research. Robin sits on the HR.com advisory board and represented the US at the International Standards Organization. Robin holds JD and PhD degrees.
903 Bring Your Career to Life: A Mobile Career Development Example from Cisco
9:45 AM - 10:45 AM Thursday, June 26
Marina 6
A common business problem is that employees want to advance their career, but they often build a plan that is focused on promotions. They want to move up but do not consider lateral moves or moves outside their profession or outside their function. Beyond that, employees need the knowledge, tools, and resources to prepare for career change opportunities. Cisco has addressed this problem by constructing a mobile solution that enables employees to explore careers based on a career lattice approach.
In this session participants will learn from Cisco’s Bring Your Career to Life, the mobile solution Cisco has implemented which accelerates the planning and decisions toward growing a career at Cisco. You will explore Bring Your Career to Life through Career Navigator, a desktop and mobile tool that gets the employee started so that they understand the high-level concepts of career planning, can learn the job families within Cisco, and can discover what skills and learning are necessary to be qualified for specific roles. Participants will discuss the full story of the development of the solution, including how to influence executives regarding mobile, how to build it fast, and what technologies are necessary.
In this session, you will learn:
- The key design principles for an enterprise mobile solution
- How to build it fast and innovate
- About technology solutions for a mobile web experience
- Typical mobile project mistakes and how to overcome them
Audience:
Novice designers, managers, and directors.
Technology discussed in this session:
iPhone, iPad, Android phone, and Android tablet.
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Barry Shields
Sr. Manager, Online & Mobile Experience
Cisco Systems
Barry Shields leads Cisco’s talent management online and mobile experience team. The team is responsible for the design and development of online experiences and technical infrastructure for the Cisco Innovation Academy, Management & Leadership Development, Career Development, new hire programs, and the enterprise-wide learning portal. During his time at Cisco, Barry has led many strategic projects, such as Cisco’s strategic direction for sales knowledge management, as well as defining the standard learning infrastructure, business process, and content taxonomy for the enterprise. He holds a master’s degree in instructional systems from Florida State University and has been in the training industry since 1997.
904 Quality Assurance Strategies for Mobile Training Deployments
9:45 AM - 10:45 AM Thursday, June 26
Seabreeze 1
It hasn’t been that long since we only worried about testing online training lessons on Internet Explorer and Netscape. Those days are long gone. Today we face a myriad of testing challenges due to the vast number of devices and operating systems that are being used by our learners. Developing and testing our applications to ensure that they will work for everyone is an increasingly challenging part of an organizational learning strategy.
In this session participants will explore the various quality assurance test strategies that are currently being used in software engineering corporations to test their products, and how you can carry over those strategies into the world of mLearning. You will learn about multiple types of QA testing, and what the goals are for each. Participants will leave this session with an understanding of numerous QA strategies and how they can be applied to mobile learning projects.
In this session, you will learn:
- The fundamental concepts of QA testing in software engineering operations
- The critical QA test operations that need to be used by mLearning designers
- Strategies for conducting effective QA testing within an impossible project deadline
- Strategies for mLearning lesson design that will help your QA testing effort
Audience:
Intermediate designers, developers, project managers, managers, and directors with experience designing mLearning lessons for a multi-device target audience.
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Mark Simon
Principal Training Consultant
HiMark Solutions
Mark Simon, a principal training consultant at HiMark Solutions, has over 25 years of hands-on experience with design, development, and delivery of eLearning and instructor-led training. Mark is also an adjunct professor in the instructional design graduate program at UMass-Boston, and is currently VP of programs for the ATD Greater Boston group.
907 Mobile Mentorship with the End in Mind
9:45 AM - 10:45 AM Thursday, June 26
Spinnaker 2
Learning is often built on technology, taking place in different forms and locations such as eLearning, mLearning, and social media. What if learning, resources, mentorship, and performance support strategies could all be found in one place, when your employees needed them? That is the ideal scenario, and one that would provide specific measurements for observable data outcomes.
In this session participants will explore the opportunities for an integrated platform of training, management, and mentorship guidance that has been opened up by access to affordable mobile devices and wireless connectivity in much of the world. You will learn how linking training programs and resources with mentorship provides dual performance support and the ability to affect learner decision capacity in real-time. You will discuss two case-studies that highlight the possibilities inherent within a technologically-mediated training and mentoring program.
In this session, you will learn:
- A learner-centered model for mobile instructional design relative to mentoring and performance outcomes
- How mentorship outcomes can be combined with Kirkpatrick learning outcomes for synchronized delivery
- To illustrate the positive and negative factors that impact the mentor and participant relationship
- To apply lessons learned regarding the implementation processes used in two worldwide case studies
- How to have an understanding of mobile performance support intervention tactics
Audience:
Intermediate designers, developers, project managers, and directors.
Technology discussed in this session:
Chronus Software Platform.
![](/assets/images/speakers/2990.jpg)
Myra Travin
Senior Learning Architect
UNIVentures
Myra Travin, the senior learning architect for UNIVentures, is an educational futurist and instructional project manager with significant experience in implementation of instructional design, organizational development, leadership development, change management, and sales/CRM projects in higher education and Fortune 500 companies such as Hewlett- Packard, BP, Walgreens, PwC, Appen, and SPSS, and public sector agencies such as Los Alamos National Labs and the Ministry of Forests in Canada. Myra is currently contributing educational and mentoring expertise as a member of the Advisory Board for Collective Changes, a worldwide mentorship program for women.