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Colleen Ramirez
Talent Development Consultant
American Family Insurance
Colleen Ramirez is a talent development consultant at American Family
Insurance. She holds a bachelor of science in marketing from Upper Iowa
University, a change management certification from Prosci, and a master’s
certificate in project management from the University of Wisconsin–Madison
School of Business. Colleen also has experience as a change strategy lead.
Her insurance designations are: Fellow, Life Management Institute (FLMI);
Associate, Customer Service (ACS); Associate, Insurance Agency
Administration (AIAA); Associate, Insurance Regulatory Compliance (AIRC);
Certificate in General Insurance (INS); and Associate in Personal Insurance
(API).
Presenting
SDD107 | Designing Engaging Learner/Mentor Modules for Effective Knowledge Transfer