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Evelyn Costi
Head of L&D and IM Field Operations
Samsung Electronics Australia
Evelyn Costi is the head of learning and development for the IT and mobile division (IM) at Samsung Electronics Australia and is the head of operations to a team of 60 field representatives, who are responsible for the delivery of training to colleagues and customers in retail stores all over Australia. Evelyn leads overall strategy for all learning and development programs within Samsung IM business, with the objective of improving performance output and delivering first-class training by implementing varying training methodologies, strategy, and effective learning programs with the field and retail teams and retail customers.
Presenting
LS901 | Retail Edge: How Samsung Australia Empowered Staff and Transformed Learning