106 YouTube-Style Mobile Learning
10:45 AM - 11:45 AM Tuesday, March 27
Salon 9
Many organizations want to provide on-demand, just-in-time performance support that requires minimal technical skills to create. Likewise, capturing and sharing tacit knowledge is becoming a top priority. Is it possible to create this kind of solution both in a way that will engage the learner, and in a way that can be measured and evaluated? Yes—with YouTube-style videos.
In this session, you’ll learn how to create quick, effective mobile learning through YouTube-style videos. Using real examples of successful videos as discussion points, you will learn simple ways to develop tutorials using different levels of rapid-development tools. You will also explore publishing formats and the use of comments to engage the learner and capture feedback. You’ll leave with ideas to develop various types of video tutorials and make them available to learners within your organization. The steps and examples demonstrated will provide practical ideas for implementing video as part of a mobile learning strategy.
In this session, you will learn:
- How to effectively design a video for performance support
- A variety of approaches to engaging your learner with video
- Reliable and easy ways to make video accessible on mobile devices
- Tips for creating YouTube-style tutorials with rapid development tools
- Practical ways to implement video as part of a mobile learning strategy
Audience:
Novice to intermediate designers and developers.
Technology discussed in this session:
Video, mobile devices, and rapid development tools.
![](/assets/images/speakers/large/2414.jpg)
Sarah Mercier
CEO & Strategic Consultant
Build Capable
Sarah Mercier, CEO and strategic consultant at Build Capable, specializes in instructional strategy and learning technology. Sarah is known for translating highly technical concepts and research to real-world practice. She is an international facilitator for the Association for Talent Development and Greater Atlanta ATD Past President. Her innovative learning solutions have been recognized by winning industry awards, such as Best of Show at FocusOn Learning DemoFest for xAPI for Interactive eBooks, and Best Performance Support Solution at DevLearn DemoFest for Critical Success Factors training and assessment tool. Sarah is a frequent speaker at industry conferences and business events on topics such as instructional design and development, accessibility, data strategy, and learning ecosystems. Her work has been published in ATD’s 2020 Trends in Learning Technology, The Book of Road-Tested Activities, TD Magazine, Learning Solutions Magazine, CLO Magazine, and a variety of other training and workforce publications.
206 Strategies for Keeping Your Mobile Learners Engaged
1:00 PM - 2:00 PM Tuesday, March 27
Salon 15
Developing a mobile learning strategy involves a lot more than great instructional design. A clear path for implementation makes sure your products aren’t just another app on your learners’ mobile devices. This means making sure your learners have easy access to the right content at the right time, but it also means giving learners an experience that inspires trust in both your content and your organization.
In this session, you’ll explore the things you need to consider when developing an implementation plan for mobile learning. Using lessons learned from real-world examples, you’ll learn about planning for updates, the importance of a marketing plan, and other issues that can make or break the success of mobile learning.
In this session, you will learn:
- How your mobile design drives learner engagement (or doesn’t)
- How to develop a long-term content management strategy
- How to collect learning data without overwhelming your users
- What information you need to know to determine whether your mobile learning is effective
- How to plan for updates, how often you should do them, and why
Audience:
Novice and intermediate designers and developers.
Technology discussed in this session:
Mobile devices.
![](/assets/images/speakers/large/4261.jpg)
Jennifer Solberg
CEO
Quantum Improvements Consulting
Jennifer Solberg, PhD, is the founder and CEO of Quantum Improvements Consulting (QIC), an Orlando-based firm specializing in the application of emerging technology to training for complex skills. A cognitive psychologist by trade, her work focuses on how to design, develop, implement, and evaluate training technology for the Department of Defense and other clients. At QIC, she leads a growing team of learning science professionals. In addition to her many peer-reviewed publications, her work has been featured in The New York Times, the Pentagon Channel, and Signal Magazine.
SDD104 Design Tips for Developing Mobile Training
1:00 PM - 1:45 PM Tuesday, March 27
Expo Hall: Design & Development Stage
Imagine no longer sitting at your desk to complete the latest product training module, and instead accessing it on your tablet in your van—or accessing performance support on your phone from a casino floor! Learn what the Aristocrat Technologies team had to learn to make these experiences better for learners.
This session will explore design considerations for mobile training. Whether you are a fan of calling it “snack sized” or not, the “snackability” requirements for mLearning do in fact exist. You will look at where the team started, some of the bad ideas they had along the way, and where they are now—plus, what their learners think of the experience!
In this session, you will learn:
- About factors to consider when moving from desktop to mobile modules
- About usability and design techniques for mLearning
- About authoring tools that work well with mLearning
- About user experience stories from learners and designers
Audience:
Novice to advanced designers, developers, managers, and directors with some knowledge of mLearning as a delivery method.
Technology discussed in this session:
Mobile browsers, eLearning authoring tools, TechSmith products, GoAnimate, Axonify, and Vimeo.
![](/assets/images/speakers/2530.jpg)
Christiana Houck
Director of Learning Solutions
Aristocrat Technologies
Christiana Houck is a director of learning solutions at Aristocrat Technologies, a PhD, and a learning and education nerd. She leads a team of energetic trainers and award-winning instructional designers. The team uses an agile project management approach, is looking into AR, and measures business impact through behaviors. Previously, Christiana developed and delivered instructor-led training and eLearning and taught professors how to teach online.
405 Unlocking the Potential of Responsive Design
4:00 PM - 5:00 PM Tuesday, March 27
Salon 7
Despite technology promises, developing content that is meaningful, accessible, and maintainable in a world of multiple devices and varied platforms remains a huge challenge. Responsive design still holds the key, but to unlock its real power, instructional designers need to differentiate between “true” responsive and many of the “pseudo-responsive” approaches in use today.
To be successful in a multi-device world, instructional designers need to let go of the control they’ve gotten used to with “slide-based” learning and embrace the idea that web-based learning doesn’t have to be so constrained. This session will provide participants with a thorough understanding of the principles of responsive design and how to apply them to any type of learning, from traditional courses to knowledge bases and job aids. Recognizing the difference between true responsive design and other approaches equips designers with the knowledge they need to make more effective training that is easier to develop and maintain.
In this session, you will learn:
- About the benefits of responsive design as applied to learning development
- About the differences between true responsive design and other responsive design approaches
- Two simple but powerful metaphors to help you understand and apply true responsive design principles to all your learning development projects
- How true responsive design can benefit multiple types of learning development projects—from more traditional courses to other types of vehicles such as knowledge bases and job aids
Audience:
Novice to advanced designers, developers, project managers, and managers.
![](/assets/images/speakers/2128.jpg)
Chris Van Wingerden
Sr VP Learning Solutions
dominKnow Learning Systems
Chris Van Wingerden is Sr. VP Learning Solutions at dominKnow Learning Systems, where he leads dominKnow's content and its training and client success teams. In his almost 20 years with dominKnow, Chris has helped create hundreds of hours of online learning programs, from traditional eLearning courses to immersive game-based designs, as well as working in responsive design projects to meet mobile device needs. Chris is also co-host of the popular weekly live video session and podcast, Instructional Designers in Offices Drinking Coffee (#IDIODC). Chris has a BA in adult education and a BA in English literature.
SDD201 Using Your Mobile Device to Create Amazing Content
10:00 AM - 10:45 AM Wednesday, March 28
Expo Hall: Design & Development Stage
Are you looking for amazing ways to use your mobile device to create content?
In this session, you will learn how to use your phone or tablet to brainstorm, sketch, take notes, collaborate, create audio- and video-based media, and animate using several mind-blowing apps. You’ll leave the session feeling inspired, with practical information you can apply to one or more apps using your mobile device.
In this session, you will learn:
- About several programs to help you get creative
- About several free and inexpensive tools to help with brainstorming, being more productive, and creating content, all from your mobile device
- About more than 10 new apps to enhance your production process
Audience:
Novice to intermediate designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Apps to create content from audio to video, with photos, text, graphics, and screen recordings, all from your mobile device (Explain Everything); Microsoft Office Lens and AI-based tools; brainstorming and taking notes with sketches, audio, video, and photos (OneNote, Notes, Wink); apps for mirroring to your laptop; Monitor for presentations and demonstrations.
![](/assets/images/speakers/large/859.jpg)
Nick Floro
Learning Architect/Imagineer
Sealworks Interactive Studios
Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.
806 Using Mobile Devices for Continuous Learning
4:00 PM - 5:00 PM Wednesday, March 28
Salon 9
Continuous learning is a widely accepted goal, but how do you make this work? How do you keep learners coming back, and how do you structure content over time to keep learners engaged?
Starting from the assertion that active eLearning is the key to effective continuous learning, this session will describe how a blend of mobile notifications, spaced learning, and periodic engagement builders can combine with gamification and other tactics to ensure employees remain engaged and learning continuously.
In this session, you will learn:
- About the importance of “interruption” in continuous learning
- Practical ideas for how to schedule mobile engagement
- About the importance of salience to ongoing learning
- About new approaches to context relevance that only mobile can provide
- About months-long engagement cycles and how to “goose” engagement
Audience:
Intermediate designers, developers, project managers, and managers with eLearning experience.
![](/assets/images/speakers/large/4000.jpg)
Hugh Seaton
GM
Adept Reality
Hugh Seaton is GM of Adept Reality, a software company focused on using VR/AR in adult learning. Prior to Adept, Hugh founded AquinasVR, a VR/AR software company which he sold to the Glimpse Group, parent of Adept. Hugh’s focus, whether in immersive technologies, IoT or artificial intelligence, is on the intersection of learning science, creativity, and the cutting edge technologies that can bring learning to new levels of effectiveness.
906 Building a Multi-Device Learning Organization: A Case Study
8:30 AM - 9:30 AM Thursday, March 29
Salon 2
When you add the increased use of personal devices for work to the increased variety of company-provided devices, as a learning professional, you can no longer work the way you always have. As bring-your-own-device policies and company app stores become more a part of the everyday work environment, you must be able to provide solutions that multiple devices can access.
By comparing their existing capabilities against what they needed for true multi-device support, Micron Technology was able to build a roadmap for how to fill the identified gaps. In this case study session, you’ll find out how they did this—including identifying their gaps around both content creation and content consumption capabilities, and creating a governance model to help ensure the correct items were used with the correct systems in order to provide a consistent end-to-end experience for their learners. You’ll also discover how they identified the new design and development skills required for this roadmap, and the technological gaps they needed to collaborate with IT to fill.
In this session, you will learn:
- How to build a multi-device roadmap in your organization and fill identified gaps
- About the successes and failures that drove Micron Technology’s roadmap modifications
- Tips for successfully collaborating with IT on supporting multi-device learning
- How to keep up with ever-changing technologies and devices
Audience:
Intermediate to advanced designers, developers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Mobile device management (MDM), two-factor authentication, device emulators, and development tools.
![](/assets/images/speakers/3255.jpg)
Andy DeCuir
IT Training Analyst
Micron Technology
Andy DeCuir, an information-technology (IT) training analyst with Micron Technology, has been in the learning and development profession for 22 years, with nearly 20 years' experience working within corporate IT departments. He has a broad range of experience in providing instructional design, online course development, instruction, and training for information systems, customer support, and human resource environments. Andy has been involved in multiple implementations of systems, including eLearning implementations at two different companies. He is an active member of The eLearning Guild, was on the team awarded Best Training Design in 2000 from the New Orleans Chapter of ASTD, was a judge for the 2006 Brandon Hall Excellence in Learning Awards, and has presented at multiple industry conferences.
1007 Debunking the Mobile Myth: A South African Perspective
10:00 AM - 11:00 AM Thursday, March 29
Salon 2
Mobile learning is attractive to learning designers because it offers the convenience of a bring-your-own-device approach and lends itself to trendy microlearning program structures. The popularity of learning apps such as Duolingo has inspired many to adapt or retrofit their content and learning programs for mobile delivery. This session will explore the challenges presented by the South African context (including socioeconomic differences, technology, and staff competency) for the adoption of mobile learning.
In this session, you will learn about the possibilities for learning on a device that conditions people to have short attention spans. You will explore access issues with mobile learning (assumed to be very accessible). Companies often need to track learning; you will see qualitative research using analytics to demonstrate some difficulties they face. You will hear about some of the challenges faced by South African learning designers who want to create mobile courses. The session will make use of an example mobile learning course, and will help you decide which authoring tools are best for your training needs.
In this session, you will learn:
- How to evaluate authoring tools for mobile learning
- How to onboard learning facilitators to ensure better training processes
- How to track mobile learning effectively
- How to argue for or against an app as part of your training process
- About different kinds of learning events, and the values of each
- About a “best bet” approach for integrating mobile learning into training programs
Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.). This session is pitched at a wide audience, and while some aspects (such as discussion of authoring tools) would be better suited to learning designers, the majority of the content does not require prior knowledge.
Technology discussed in this session:
Mobile learning platforms and mobile learning authoring tools.
![](/assets/images/speakers/4179.jpg)
Hannes Geldenhuys
CEO and Founder
Hubble Studios
Hannes Geldenhuys is the founder and CEO of Hubble Studios, an eLearning company based in Cape Town. Hannes’s core skills are in eLearning consulting, organizational development, and IT service delivery, and he counts his experience across the education, financial, and telecommunications sectors. Hannes founded Hubble Studios in 2012 in partnership with Sam and Rob Paddock, founders themselves of a premier online education company, GetSmarter (recently acquired by 2U). Today, Hubble Studios is a full-service partner for eLearning solutions. Hannes focuses on initiatives that contribute to South Africa’s economy; he actively participates in small-business mentoring through the Shanduka Black Umbrellas incubator program.
1010 Shattering Preconceived Notions: cMOOCs Can Be Effective!
10:00 AM - 11:00 AM Thursday, March 29
Salon 15
MOOCs, cMOOCs, SPOCs... To the L&D community, these are incredible tools to have in the toolbox, but there are challenges. Clients usually don’t understand what they really are or the partnerships required to create them. The approach and process is quite different from what is required for most other learning solutions, and as a result, most mainstream L&D practitioners lack the skills needed to create an effective cMOOC experience.
The ideal cMOOC program includes curated, spaced, and guided materials surrounded by heavy context, and includes activities that inspire collaboration and insight. The experience respects the modern learner. As a result, participants stay engaged and programs meet business objectives. This session will explore the shifts that instructional designers need to make in order to design an effective MOOC experience. These shifts will enable learning professionals to guide clients through the change management process to see learning as an experience while designing and developing programs in an agile way.
In this session, you will learn:
- How to set client expectations for developing a cMOOC experience that modern learners will love
- How to create a targeted information architecture for a successful cMOOC that increases adoption and reduces dropout rates
- How to plan persistent and spaced interactions to increase learner traction and engagement
- About the skills that are essential for cMOOC moderators
Audience:
Intermediate to advanced designers, developers, managers, and directors interested in instructional design, information architecture, agile development, or user experience design.
Technology discussed in this session:
Intrepid’s platform.
![](/assets/images/speakers/4180.jpg)
Bethany Vogel
Instructional Designer
GP Strategies
Bethany Vogel is an instructional designer with GP Strategies, where she engineers high-value, online learning experiences. She is a thought leader inside and outside the company, employing learner empathy and neuroscience to fuel insights and designs. Bethany guides businesses like Cigna, the Biosecurity Research Institute, and Titleist through collaborative and agile development processes to create learning programs with bottom-line business impacts. Her programs often include elements of spaced, micro, and social learning.
![](/assets/images/speakers/4238.jpg)
Cara Halter
Instructional Designer
GP Strategies
Cara Halter is an instructional designer at GP Strategies with nearly 20 years of experience creating innovative learning solutions as a design and development leader, business analyst, and project manager. She has split her professional experience between an internal L&D team at a financial services company and with top learning consulting companies (most recently GP Strategies). Her current passion is finding creative ways to address the needs of the modern leaner. Cara has a master’s degree in instructional technology from the University of Georgia.