MB12 Daily Docent Kickoff
7:30 AM - 8:15 AM Wednesday, March 28
Salon 1
Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.
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Karen Hyder
Online Event Producer and Speaker Coach
Kaleidoscope Training and Consulting
Karen Hyder, online event producer and speaker coach at Kaleidoscope Training and Consulting, has been teaching about technology since 1991, when she delivered instructor-led software courses for Logical Operations. She was promoted to director of trainer development, helping trainers improve skills and earn certifications. In 1999 she created a course for trainers using virtual classrooms, and helped launch The eLearning Guild Online Forums in 2004. She continues to host The Guild’s Best of DemoFest, and was honored with the Guild’s Guild Master Award. Currently, Karen provides coaching and production support for a series of online courses at Hearing First, a not-for-profit that serves audiology professionals earning CEUs.
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Kevin Thorn
Director of Development
Artisan E-Learning
Kevin Thorn holds an EdD in instructional design and technologies and is an award-winning eLearning designer and developer. He is the director of development for Artisan E-Learning, and principal owner of NuggetHead Studioz, LLC., a boutique studio specializing in consulting and developing custom learning experiences. Kevin combines his skills in technology, instructional design, eLearning development, illustration, graphic design, animation, video, and educational comics to develop innovative learning solutions. He is a well- known industry speaker and trainer in visual communication, eLearning development, and design workflows and is a certified facilitator in LEGO® Serious Play® methodologies. ?
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Melissa Chambers
Online Instructional Specialist
MSC Consulting
Melissa Chambers is an online instructional specialist at MSC Consulting and a contract speaker coach/host for The Learning Guild's Online Forums and Guild Academy. Melissa has over 20 years' experience in creative media production, project and change management, online instructional design, and eLearning strategy development, and has been designing, producing, and coaching for synchronous online programs since 2002. She holds a master's degree in instructional design for online learning, and has spearheaded award-winning programs in eLearning, process improvement, and strategic development. Melissa has a passion for lifelong learning, technology, cultivating creativity, and having fun while working.
MB13 Instructional Designers: Moving from Accidental to Intentional
7:30 AM - 8:15 AM Wednesday, March 28
Salon 2
Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.
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Cammy Bean
Senior Solutions Consultant
Kineo
Cammy Bean started in the industry as a junior instructional designer in 1996 and has since collaborated with hundreds of organizations to design and deliver training programs. She’s worked at small startups, mid-sized training companies, boutique eLearning shops, and as a freelance instructional designer. An English and German studies major in college, Cammy found an affinity for writing and making complex ideas and concepts clear to an audience. In 2009, she helped start up US operations for Kineo, a global provider of learning solutions. Originally Kineo’s VP of learning design, Cammy is currently a senior solutions consultant. In this role she leads the North American sales team, supports clients through the initial discovery process, and manages Kineo’s portfolio of custom client accounts to help organizations meet their strategic business objectives through better learning solutions. She is the author of The Accidental Instructional Designer: Learning Design for the Digital Age – second edition (ATD Press, 2023).
MB14 Project Management for Instructional Design
7:30 AM - 8:15 AM Wednesday, March 28
Salon 3
Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.
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Megan Torrance
CEO
TorranceLearning
Megan Torrance is CEO and founder of TorranceLearning, which helps organizations connect learning strategy to design, development, data, and ultimately performance. She has more than 25 years of experience in learning design, deployment, and consulting . Megan and the TorranceLearning team are passionate about sharing what works in learning, so they devote considerable time to teaching and sharing about Agile project management for learning experience design and the xAPI. She is the author of Agile for Instructional Designers, The Quick Guide to LLAMA, and Making Sense of xAPI. Megan is also an eCornell Facilitator in the Women's Executive Leadership curriculum.
MB15 Meeting the Needs of Modern Learners
7:30 AM - 8:15 AM Wednesday, March 28
Salon 5
Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.
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Ann Rollins
VP, Custom Solutions and Chief Solutions Architect
The Ken Blanchard Companies
Ann Rollins is a modern learning champion with nearly 30 years of industry experience helping form and execute learning and leadership development strategy for Fortune and Global 500 companies. Unintimidated by global scale, she always has her eyes on the technology horizon and helps clients consider how the technology in our hands outside of work today may have a place inside the learning ecosystem tomorrow. She takes a practical, design thinking approach to support clients as they transform what leadership development (and learning in general) happens in their organizations, and help drive plans to innovate to prepare for what's next.
MB16 Learning and Performance Ecosystems
7:30 AM - 8:15 AM Wednesday, March 28
Salon 7
Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.
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Marc Rosenberg
President
Marc Rosenberg and Associates
Dr. Marc Rosenberg is a global expert and speaker in training, organizational learning, eLearning, knowledge management, and performance improvement. He has written two best-selling books, E-Learning, and Beyond E-Learning. His 100 monthly columns, “Marc My Words,” appeared in The eLearning Guild’s Learning Solutions magazine from 2010 through 2018 and are still available online. Marc is past president and honorary life member of the International Society for Performance Improvement, is an eLearning Guild “Guild Master,” has spoken at the White House, debated eLearning’s future at Oxford University, keynoted conferences around the world, authored over 200 columns, articles, white papers, and book chapters, and is frequently quoted in major trade publications. Learn more at www.marcrosenberg.com.
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Steve Foreman
President
InfoMedia Designs
Steve Foreman is the author of The LMS Guidebook and president of InfoMedia Designs, a provider of eLearning infrastructure consulting services and technology solutions to large companies, academic institutions, professional associations, government, and military. Steve works with forward-looking organizations to find new and effective ways to apply computer technology to support human performance. His work includes enterprise learning strategy, learning and performance ecosystem solutions, LMS selection and implementation, learning-technology architecture and integration, expert-knowledge harvesting, knowledge management, and innovative performance-centered solutions that blend working and learning.
MB17 Adaptive Learning
7:30 AM - 8:15 AM Wednesday, March 28
Salon 9
Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.
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JD Dillon
Chief Learning Architect
Axonify
JD Dillon became a learning and enablement expert over two decades working in operations and talent development with dynamic organizations including Disney, Kaplan, and AMC. A respected author and speaker in the workplace learning community, JD continues to apply his passion for helping people around the world do their best work every day in his role as Axonify's chief learning architect. JD is also the founder of LearnGeek, a workplace learning insights and advisory group.
MB18 Free eLearning Design Tools
7:30 AM - 8:15 AM Wednesday, March 28
Salon 11
Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.
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Tracy Parish
Education Technology Specialist
Parish Creative Solutions
Tracy Parish is an accomplished instructional designer, eLearning developer, and consultant based in the Greater Toronto area. With a unique blend of skills in computer programming, adult education, and eLearning design/development, she has built a successful career in instructional design. With over 18 years of experience in instructional design, development, LMS implementation and administration, Tracy is a respected figure in her field. She is a speaker, active Articulate Community Hero, co-host of the Toronto Storyline User Group and webcast Nerdy Shop Talk, the marketing director for the Canadian eLearning Conference, and moderator of the monthly Twitter event #lrnchat.
MB19 Using VR for Learning Experiences
7:30 AM - 8:15 AM Wednesday, March 28
Salon 13
Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.
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Hugh Seaton
GM
Adept Reality
Hugh Seaton is GM of Adept Reality, a software company focused on using VR/AR in adult learning. Prior to Adept, Hugh founded AquinasVR, a VR/AR software company which he sold to the Glimpse Group, parent of Adept. Hugh’s focus, whether in immersive technologies, IoT or artificial intelligence, is on the intersection of learning science, creativity, and the cutting edge technologies that can bring learning to new levels of effectiveness.
MB20 Creative Inspiration: Where Do You Find It?
7:30 AM - 8:15 AM Wednesday, March 28
Salon 14
Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.
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Nick Floro
Learning Architect/Imagineer
Sealworks Interactive Studios
Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.
MB21 How to Write for Learning Solutions
7:30 AM - 8:15 AM Wednesday, March 28
Salon 15
Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.
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Bill Brandon
Editor, Learning Solutions
The Learning Guild
Bill Brandon is the editor of Learning Solutions. He has designed, managed, and delivered instruction since 1968, and has been an e- Learning practitioner since 1984. Before becoming the editor in 2002, Bill held instructor and management positions in the United States Navy, Texas Utilities, Atmos Energy, TGI Friday's, and The Sales Consultancy. The co- author of eight books and the author of dozens of articles on technical topics, he has also developed programs for major conferences and owned a consulting business. He is a past president of the Texas Chapter (now the Dallas Chapter) of ISPI, and for 10 years led the Learning Technology SIG of the Dallas Chapter of ASTD. Bill is a graduate of the University of Texas at Austin and now lives near Dallas, Texas.
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Pamela Hogle
Program Manager
The Learning Guild
Pamela S. Hogle, a program manager at The Learning Guild, focuses on eLearning technology and trends and explores the ways that L&D professionals can lead changes in mindset and behavior throughout their organizations. She brings these interests to her work creating engaging and relevant content for Learning Solutions magazine and Learning Guild conferences. An experienced journalist, technical writer, and eLearning content developer, Pam has worked in Israel and the United States. She holds master's degrees in journalism and human-canine life sciences.
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Susan Jacobs
Publications Manager
The Learning Guild
Susan Jacobs is publications manager for the Learning Guild. She has a deep- rooted interest in and passion for education and technology. Prior to this position, she was a senior content producer at Bright Business Media, a leader in the meeting and events industry. Susan is a graduate of Northwestern University’s Medill School of Journalism.
GS2 KEYNOTE: Powerful Portraits: An Intimate Look at Humanity and Learning
8:30 AM - 10:30 AM Wednesday, March 28
Executive Ballroom
During this keynote, you will explore the world of storytelling through the eyes of a photographer. Learn from portrait photographer Platon as he shares his experience photographing an eclectic mix of world leaders, celebrities, our men and women in the military, members of the civil rights movement, and human rights champions. You’ll be on a roller coaster of emotions—from laughter to tears—while hearing the most poignant and mesmerizing stories behind the photos. Platon answers the question “Who is this person?” behind each iconic photo, which will help you answer similar critical questions within the stories you need to tell in your work.
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Platon Antoniou
Photographer
The New Yorker
Platon is an award-winning photographer at The New Yorker. He has shot portraits for a range of international publications, including Rolling Stone, the New York Times Magazine, Vanity Fair, and over 20 covers for Time magazine; his 2007 photograph of Vladimir Putin for Time’s Person of the Year cover won first prize at the World Press Photo Contest. In 2011, Platon received a Peabody Award for collaboration on “Russia’s Civil Society” with The New Yorker and Human Rights Watch. He has published four books of his work: Platon’s Republic, Power, China: Through the Looking Glass, and Service. In 2013, he founded a nonprofit, The People’s Portfolio, to support human rights around the world. Platon currently serves as creative director at large for the Center for Civil and Human Rights; as a board member for arts and culture at the World Economic Forum; and as a steward for the Economic Growth and Social Inclusion Initiative.
SDD201 Using Your Mobile Device to Create Amazing Content
10:00 AM - 10:45 AM Wednesday, March 28
Expo Hall: Design & Development Stage
Are you looking for amazing ways to use your mobile device to create content?
In this session, you will learn how to use your phone or tablet to brainstorm, sketch, take notes, collaborate, create audio- and video-based media, and animate using several mind-blowing apps. You’ll leave the session feeling inspired, with practical information you can apply to one or more apps using your mobile device.
In this session, you will learn:
- About several programs to help you get creative
- About several free and inexpensive tools to help with brainstorming, being more productive, and creating content, all from your mobile device
- About more than 10 new apps to enhance your production process
Audience:
Novice to intermediate designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Apps to create content from audio to video, with photos, text, graphics, and screen recordings, all from your mobile device (Explain Everything); Microsoft Office Lens and AI-based tools; brainstorming and taking notes with sketches, audio, video, and photos (OneNote, Notes, Wink); apps for mirroring to your laptop; Monitor for presentations and demonstrations.
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Nick Floro
Learning Architect/Imagineer
Sealworks Interactive Studios
Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.
SMM201 Gamification and Microlearning: Measuring Real-Time Results to Adapt Learning, Automatically
10:00 AM - 10:45 AM Wednesday, March 28
Expo Hall: Management & Measurement Stage
In this session, you will learn why gamification is an almost perfect vehicle to deliver microlearning.
Join in to find out what types of microlearning are applicable to gamified delivery, and what it takes to create them; how they can be “fed” or “pushed” to learners; what deep gamification is; and how “engagement automation” and “guided adaptation” apply. You will then explore what happens when learning and performance data is available in real time, and how this can turn learning from personalized (i.e., determined by needs before learning begins) to adaptive (determined in real time).
In this session, you will learn:
- What modern gamification is, and how it differs from “points, badges, and leaderboards”
- Which microlearning strategies apply to gamification
- About use cases that work well for gamified microlearning engagement
- Why engagement automation is important for creating mass engagement at scale
- About the difference between personalized and adaptive learning
Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Gamification, performance data, and microlearning.
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Roni Floman
VP Marketing
GamEffective
Roni Floman is a vice president of marketing and product evangelist for GamEffective. She has been involved with GamEffective since 2013. Prior to that, she was a consultant for numerous technology start-ups and led business development at telecom and enterprise software companies. Roni holds an LLB degree, magna cum laude, from Tel Aviv University and an MBA from INSEAD. She is also a published author.
STP201 Turning Static PowerPoints into Engaging, Interactive Online Learning: A Comprehensive Approach
10:00 AM - 10:45 AM Wednesday, March 28
Expo Hall: Tools & Platforms Stage
In the modern age, how do you keep your learners engaged? Join this session to listen in on some best practices for HTML5 in eLearning, including how to chunk content, add interactivity, and create non-linear presentations.
Learn how to reinforce your subject matter and keep your learners engaged by adding exploratory content such as pop-up boxes and glossaries. Got mobile in mind? Making sure images, charts, and tables have a zoom-in feature is a great way to ensure your content gets across, regardless of whether your learner is on a desktop, tablet, or smartphone.
In this session, you will learn:
- About analyzing content for eLearning output
- About separating content into smaller, manageable “chunks”
- How and when to add interactivity throughout a presentation
- How to add trigger animations throughout a presentation
Audience:
Novice to intermediate designers, project managers, rapid authoring tool integrators, storyboarders, instructional designers, writers, and editors.
Technology discussed in this session:
Microsoft PowerPoint, iSpring Suite, Adobe Photoshop, and Adobe Illustrator.
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Michael Cerantola
Integration Manager
Knowledge One
Michael Cerantola is an integration manager at Knowledge One. He began working in the eLearning world while Flash still reigned supreme. With the gradual demise of Flash over recent years (and its inevitable phase-out), Mike has spent years converting legacy content to display in HTML5 browsers. Working through custom designs, rapid authoring tools, and audio/visual, Mike has faced challenges including browser display inconsistencies and optimization for mobile data plans, all while keeping the source document editable for clients. It became clear to him that PowerPoint plus a rapid authoring tool was the arsenal of choice to keep production costs low while staying profitable.
501 Converting Dusty Instructor-Led Training to an Exciting Virtual Experience
10:45 AM - 11:45 AM Wednesday, March 28
Junior Ballroom F
Have you been thinking about leveraging virtual training? Are you trying to get started, but unsure how to convert those old facilitator guides into an engaging virtual classroom experience? Or maybe you’ve been training virtually for a while, but are stuck in a rut and looking for some new and creative ideas.
In this session, you will learn how to keep your audience engaged during a virtual training session. You’ll explore a live classroom demonstration and look at a wide range of activities that can help you design content that encourages regular audience interaction. You’ll also dig into Adobe Connect’s custom pod options and learn to master those scary virtual breakout group activities. Come prepared to laugh and participate as you examine behaviors every virtual facilitator should possess.
In this session, you will learn:
- Unique ways to engage your audience in a virtual classroom
- Best practices that every virtual facilitator should know about
- How to utilize the custom pods available in Adobe Connect
- How to seamlessly run breakout groups in a virtual environment
Audience:
Novice to intermediate designers, managers, and directors.
Technology discussed in this session:
Adobe Connect.
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Carol Johnson
Learning Technology Manager
Capital One
Carol Johnson, a learning technology manager for Capital One, has over 10 years of experience converting and delivering virtual meetings and training. She has received rave reviews for her enthusiastic presentations and absolutely loves to see teams become successful in a virtual setting. Carol has experience with a multitude of platforms and strives to help people understand key techniques to turn every virtual interaction into an inclusive and engaging success story. She has worked in both public education and the corporate world to help teams get started or revamp their curriculums.
502 Targeted Curation for the Savvy Learner
10:45 AM - 11:45 AM Wednesday, March 28
Salon 3
Curation is a hot topic in learning. No longer is L&D expected to create all training materials. To remain competitive, you need to explore and leverage multiple types of training resources. But how do you find targeted content? What is the right mix of training resources? How do you decide what to include?
In this session, you’ll find out how New York Life Insurance Company resolved these questions and found content that aligned with business goals. You’ll get an inside look at their entire process, including how they collaborated with SMEs in defining a skill and competency; what processes they used to structure the design of their learning concept; the lessons they learned when searching for training assets; and how the structure has continued to evolve over time. You’ll also find out more about their review process, as well as why you need to offer diverse training assets.
In this session, you will learn:
- What targeted learning content is, and how it benefits your learners
- How to structure learning content that follows specific design principles and also meets business goals
- How to apply best practices for curating diverse learning content to meet the needs of all learners
- Why targeting the right content increases the adoption and socialization of learning
Audience:
Intermediate designers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
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Eileen Mickas
Curator
New York Life Insurance Company
Eileen Mickas is a senior associate of curation for New York Life, where she has worked for 27 years. She has been involved in corporate education for over 17 years and has a broad range of experience designing, implementing, and managing core business training programs related to regulatory and compliance topics, as well as designing onboarding curriculums. Eileen’s expertise includes eLearning; she was responsible for designing and developing asynchronous eLearning training programs. In her role, Eileen supports learning by curating content across the enterprise to align core competencies, skills, and roles.
503 Architecting for Results
10:45 AM - 11:45 AM Wednesday, March 28
Salon 9
The mantra these days is to increase learner engagement, because if learners aren’t engaged, then they’re not learning, right? So learning designers have spent a lot of energy adding bells and whistles—anything to increase engagement. But while learners seem to like all this engagement, is L&D actually seeing any measurable results? According to CEB/Gartner, traditional training only creates 37 percent learning transfer back to the workplace. That’s a problem!
This session will explore current trends in learning and how, in spite of all the effort to improve engagement, the results still come up short. You’ll take a look at what research says about the keys to achieving learning transfer and performance improvement. Finally, you’ll learn about concrete steps you can take to improve learning transfer and review three case studies to see those steps in practice.
In this session, you will learn:
- What current research shows about learning transfer
- What steps you can take to improve learning transfer
- Ideas and inspiration to improve your own learning solutions and outcomes
Audience:
Novice to advanced designers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Fairly technology-agnostic; the focus will be more on design and approach than specific tech. That said, there will be examples using Totara, Adapt, Storyline, and other tools.
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Cammy Bean
Senior Solutions Consultant
Kineo
Cammy Bean started in the industry as a junior instructional designer in 1996 and has since collaborated with hundreds of organizations to design and deliver training programs. She’s worked at small startups, mid-sized training companies, boutique eLearning shops, and as a freelance instructional designer. An English and German studies major in college, Cammy found an affinity for writing and making complex ideas and concepts clear to an audience. In 2009, she helped start up US operations for Kineo, a global provider of learning solutions. Originally Kineo’s VP of learning design, Cammy is currently a senior solutions consultant. In this role she leads the North American sales team, supports clients through the initial discovery process, and manages Kineo’s portfolio of custom client accounts to help organizations meet their strategic business objectives through better learning solutions. She is the author of The Accidental Instructional Designer: Learning Design for the Digital Age – second edition (ATD Press, 2023).
504 Best Practices for Global Learning Solutions Rollouts
10:45 AM - 11:45 AM Wednesday, March 28
Salon 15
Rolling out new training is rarely easy, but it can be even more tricky when that training needs to be designed for and delivered to a global audience. This was the case when the Sherwin-Williams Company needed to create and share a new global code of conduct training. With the CEO and board of directors as stakeholders, this high-profile rollout had to go smoothly.
In this case study session, you’ll take a closer look at the year-long process used for designing, developing, and communicating the global code of conduct at the Sherwin-Williams Company. You’ll review best practices and lessons learned that you can utilize to save time and money when implementing global training rollouts. You’ll then get tips for how to manage complex projects with numerous partners, which in this case included internal SMEs and stakeholders, instructional designers, graphic designers, developers, a video crew, post-production services, and a third-party localization vendor. Finally, you’ll explore best practices for making global communication work smoothly.
In this session, you will learn:
- How to create a cohesive client and vendor project management process
- How to implement best practices for managing the instructional design, video production, eLearning development, and localization processes
- How to adapt project management practices for a global audience’s unique needs
- How to develop a global training communication plan
Audience:
Intermediate to advanced designers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
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Tiffany Lombardo
Instructional Design Manager
Cinecraft Productions
Tiffany Lombardo has over 14 years of experience as a learning & development professional. She began her career as part of the L&D team at The Sherwin-Williams Company, where she implemented global learning programs and designed impactful learning for employees, managers, and executives. In 2016, she joined Cinecraft Productions. She holds a bachelor’s degree in English literature from John Carroll University, and a master’s degree in business administration with a focus in human resources from Cleveland State University. 
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Todd Grove
Video Producer & Learning Project Manager
Cinécraft Productions
Todd Grove is a video producer and learning project manager at Cinécraft Productions, with over 12 years of experience in that role. During his time at Cinécraft, he has managed large-scale projects for many different types of clients on time and on budget. He is passionate about meeting customers’ needs by developing creative and engaging solutions that fulfill the business need. Todd earned his bachelor’s degree in electronic media production and business administration from Ashland University.
505 Panel Discussion: The Present and Future of Virtual Classroom Tools
10:45 AM - 11:45 AM Wednesday, March 28
Salon 16
Virtual classroom tools, when used thoughtfully, have enabled us to increase the audiences we can reach and the learning experiences we can provide. However, the tools we use and the ways we use them are always evolving. What was once considered cutting edge even a few years ago has shifted, and we can only expect it to evolve as technology advances.
In this panel discussion, you’ll learn how people are being strategic about what we can accomplish with virtual classroom tools now, and where we can anticipate this technology moving in the future. Filled with practical advice from people who work with these platforms regularly, this session will help you stretch the functionality of your virtual classroom tools and explore new ideas for crafting engaging learning experiences in them. You’ll leave more prepared for thinking creatively about what you can do with current tools and techniques, as well as where this technology looks to go in the years to come.
In this session, you will learn:
- Ideas for using the virtual classroom tools you have in new ways
- Progressive ways organizations and individuals are leveraging virtual classroom experiences
- How to address some of the biggest challenges with today’s virtual classroom tools
- The future of virtual classroom tools and platforms
Audience:
Novice to advanced designers, managers, and
facilitators.
Technology discussed in this session:
Virtual classroom tools.
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Bianca Woods (Host)
Customer Advocacy Manager
Articulate
Bianca Woods is a customer advocacy manager at Articulate. Her past experience includes working on the community and event programming for the Learning Guild, learning and communications roles at BMO Financial Group, and teaching art. Bianca is passionate about how visual design and multimedia can help people learn, loves test-driving new technology, and collects photos of bizarre warning signs.
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Karen Hyder
Online Event Producer and Speaker Coach
Kaleidoscope Training and Consulting
Karen Hyder, online event producer and speaker coach at Kaleidoscope Training and Consulting, has been teaching about technology since 1991, when she delivered instructor-led software courses for Logical Operations. She was promoted to director of trainer development, helping trainers improve skills and earn certifications. In 1999 she created a course for trainers using virtual classrooms, and helped launch The eLearning Guild Online Forums in 2004. She continues to host The Guild’s Best of DemoFest, and was honored with the Guild’s Guild Master Award. Currently, Karen provides coaching and production support for a series of online courses at Hearing First, a not-for-profit that serves audiology professionals earning CEUs.
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Jennifer Hofmann Dye
Founder and President
InSync Training
Jennifer Hofmann Dye is founder and president of InSync Training. She specializes in the design and delivery of engaging, innovative, and effective modern blended learning. Jennifer has written and contributed to a number of well-received and highly-regarded books including The Synchronous Trainer's Survival Guide: Facilitating Successful Live Online Courses, Meetings, and Events and Live and Online!: Tips, Techniques, and Ready to Use Activities for the Virtual Classroom. Her latest book, Blended Learning (ATD, 2018), introduces a new instructional design model that addresses the needs of the modern workplace and modern learners.
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Nina Talley Everflow
Senior Program Manager
EnCompass
Nina Talley Everflow is a senior program manager at EnCompass, where she manages a portfolio of international projects, weaving in her expertise in designing and managing virtual spaces for collaboration and learning. Nina has a dozen years of experience in program management and coordination in the areas of international development, training, and education; she has provided multifaceted program support for United Nations and US government agencies and private universities. At EnCompass, her favorite aspect of the job is managing an international team of producers to support the company’s growing VILT deliveries across various time zones and languages.
506 Building Your Own LMS Using WordPress and Google Analytics
10:45 AM - 11:45 AM Wednesday, March 28
Salon 5
There are benefits to off-the-shelf learning management systems, but in some situations the drawbacks outweigh the benefits. They often give you less control over the learner experience and may not provide the meaning from your learning metrics that you need. Sometimes the best solution for your LMS needs is a custom one. But custom LMS solutions are complicated and expensive to create, right? Actually, they don’t have to be.
In this session, you’ll discover an inexpensive and relatively easy solution for creating a custom LMS: WordPress. You’ll find out how WordPress can be used to build a customized LMS with minimal effort and cost, and what the benefits of this approach are for your audience and organization. You’ll then look at how you can use Google Analytics and Google Data Studio in tandem with this approach to deliver enhanced learning metrics that will add value for your organization and stakeholders.
In this session, you will learn:
- About the impact an LMS has on the learner experience
- How to know when third-party LMSs won’t meet your needs, and when to look at a customized solution instead
- How, specifically, you can use WordPress to build your own customized LMS with minimal effort and cost
- How to get the learning metrics you need using Google Analytics and Data Studio
Audience:
Intermediate to advanced developers, managers, directors, and senior leaders (VP, CLO, executive, etc.) with basic knowledge of standard off-the-shelf learning management systems and learning reports.
Technology discussed in this session:
WordPress, LearnDash plugin, Google Analytics, and Google Data Studio.
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Joshua Berkstresser
Director of Instructional Design
PsychArmor Institute
Joshua Berkstresser, a director of instructional design for PsychArmor Institute, is a learning and development professional with 10 years of experience and a master’s of science in instructional and educational technology and design. While working for Apple Retail, he trained staff in the opening of four stores in the US and UK with audiences of over 180. Josh then entered the nonprofit sector as 2-1-1 San Diego’s manager of learning and development. While there, he brought in a learning management system and facilitated the development of their first eLearning curriculum and blended learning solution.
507 Is It Working? Correlating Usage with xAPI
10:45 AM - 11:45 AM Wednesday, March 28
Salon 14
Good courseware will use multiple elements such as video, audio, interaction, and good old-fashioned reading. You struggle to balance all of it until it’s a finely harmonized symphony of information, waiting for a person to take it all in. But are any of those activities or videos you’ve worked on actually helping anyone learn? How can you show the relationship between the activities and performance?
This session will show how you can use xAPI to capture data from different activities into a single uniform format in the learning record store (LRS). Then, by looking at a real-world example page with video and test questions, you can start analyzing results to see which activities contribute most to success and which test questions need work. By knowing how to leverage your data, you can begin to see how to design your content to make sure that data is where you need it, when you need it!
In this session, you will learn:
- How xAPI can help you collect usage data
- How to combine activity data to see if your test questions are effective
- How to combine activity data to make sure your activities are accomplishing their goals
- How to use xAPI to compare consumption to performance
- How to make sure your content does what you need it to do
Audience:
Novice to intermediate designers, developers, and managers.
Technology discussed in this session:
HTML5, JavaScript, xAPI (statements and queries), and LRSs.
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Anthony Altieri
IDIoT in Chief/xAPI Evangelist
Omnes Solutions
Anthony Altieri is the IDIoT in Chief (instructional developer for the Internet of Things) and founder of Omnes Solutions, as well as an xAPI evangelist, authoring a course on xAPI Foundations for LinkedIn Learning. Anthony has worked on multiple projects implementing global LMS systems. He is a maker, focusing on user analytics and bringing the virtual learning world and the real world together through the use of Bluetooth beacons and other IoT devices using xAPI. Anthony has lectured to audiences on topics ranging from the spread of HIV to network security, content development, why it’s important to learn to code, and, of course, xAPI.
508 11 Types of Videos You Should Be Making
10:45 AM - 11:45 AM Wednesday, March 28
Junior Ballroom G
It’s so easy to get caught in a rut making the same type of video, or to just go with the standard talking head video, but this can easily bore your audience and your developers. Furthermore, this lack of breadth in video types doesn’t allow for the video to really meet the needs of your audience.
In this session, you’ll look at options beyond talking head videos and explore 11 types of videos that every learning professional should be able to create. These video types can be used to address learning, performance support, and other organizational needs. In addition to the video types, you’ll explore associated costs in terms of time, effort, and distribution. Break free from the repetitive talking head videos, and make more meaningful, effective, and impactful videos.
In this session, you will learn:
- About 11 types of video that you can use in learning content
- About the general cost and effort needed to create the video types
- When not to use the types of video presented
- Questions to ask to determine which video type will help you achieve your objective
Audience:
Novice to intermediate designers, developers, and managers.
Technology discussed in this session:
Video, including platforms and hosting.
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Matthew Pierce
Learning & Video Ambassador
TechSmith
Matthew Pierce, learning & video ambassador from TechSmith, has created videos for learning and marketing for over a decade. He is the lead behind TechSmith Academy, a free platform teaching video and image creation for business, which has been used by tens of thousands of users. He is host of The Visual Lounge Podcast from TechSmith, which streams live on Youtube and LinkedIn weekly. Matthew is a regular speaker at multiple learning and development-focused conferences and is a regular contributor to various training publications.
509 Performance Support—5 Guidelines to Guarantee Success
10:45 AM - 11:45 AM Wednesday, March 28
Salon 2
Performance support is a methodology that has been around for decades. However, recent years have seen a resurgence of interest and possibilities for performance support as technologies have evolved, which has opened new pathways for supporting workers in their moment of need. While promising, performance support is also a deviation from traditional approaches to training and development. How can you and your organization successfully add performance support to your strategies?
In this session, you will examine five guidelines that organizations can follow that will guarantee successful integration of performance support into their strategies. Using these guidelines, you will explore the common challenges new performance support initiatives encounter and how they can be overcome. You will also learn proven practices that can be adapted to your organization’s unique contexts. When you leave this session, you will have the framework needed to successfully implement performance support solutions for your organization.
In this session you will learn:
- Five guidelines to guarantee performance support success
- Common barriers performance support programs encounter
- Proven practices in launching performance support initiatives
- Specific steps for getting started with performance support
Audience:
Novice to advanced designers, project managers, managers, and directors.
Technology discussed in this session:
Mobile, EPSS.
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Conrad Gottfredson
Chief Learning Strategist
APPLY Synergies
Conrad Gottfredson, the chief learning strategist at APPLY Synergies, has deep experience in organizational learning, collaborative development, knowledge management, online learning, performance support, and instructional design and development. Conrad is the original developer of the Learning at the Five Moments of Need framework now in use around the world. He has worked with many of the world's largest organizations, helping them attain higher levels of learning agility. Conrad's experience includes the design and deployment of large-scale knowledge management and performance support systems within multinational corporations. In 2014 Conrad was awarded the Guild Master Award for his accomplishments and contributions to the eLearning community. He holds a PhD in instructional psychology and technology.
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Bob Mosher
CEO/founder/Chief Learning Evangelist
APPLY Synergies, a 5 Moments of Need Company
Bob Mosher, the chief learning evangelist at APPLY Synergies, has been an active and influential leader in the learning and training industry for over 30 years, and is renowned worldwide for his pioneering role in eLearning and new approaches to learning. Before co-founding APPLY Synergies consultancy with Conrad Gottfredson, Bob served as the chief learning evangelist for Ontuitive, director of learning strategy and evangelism for Microsoft, and executive director of education for Element K. He is an influential voice in the IT training industry, speaking at conferences and participating in industry associations. Bob was awarded the Guild Master Award in 2014 for his accomplishments and contributions to the eLearning community.
510 BYOD: Content Strategy—Not Just for Marketers
10:45 AM - 11:45 AM Wednesday, March 28
Salon 1
L&D professionals often think about one single training program only, instead of looking at the entire journey their learners take. Mapping out the learner life cycle and assigning content that engages them along the way not only helps create unforgettable learning experiences and drive individual performance, but also helps with the transfer of knowledge after a training session ends.
In this session, you will learn how marketing professionals create and plan their content, and reasons why L&D professionals should adapt this model. You will learn how to apply these concepts to L&D in order to drive an individual’s performance, help plan for quarters to come, and measure ROI. You’ll learn how to create a content strategy plan and how to implement it in easy steps. You’ll also find out how a single Trello template can help you work more collaboratively with your team in creating such a plan.
In this session, you will learn:
- How to create a content strategy plan
- How to use a project management tool to collaborate with your team
- How to drive performance by offering the right content at the right time
- How to create meaningful and sustainable content
Audience:
Novice to intermediate designers, developers, project managers, and managers.
Technology discussed in this session:
Trello.
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Bianca Baumann
VP, Learning Solutions & Innovation
Ardent Learning
Bianca Baumann is VP, learning solutions & innovation at Ardent Learning. Over time, she has developed processes and methodologies to help organizations meet their growth targets with the help of innovative L&D approaches including digital transformations, onboarding, and reskilling programs. She has spearheaded multiple projects in the marketing, automotive, financial, and events industries, creating award-winning programs along the way. She shares her expertise in her blog and at global conferences. She teaches learning experience design at OISE and published the eBook, The Little Black Book of Marketing and L&D, a practical guide that helps integrate proven marketing techniques into L&D.
511 BYOD: Mastering Storyline Variables and Triggers
10:45 AM - 11:45 AM Wednesday, March 28
Salon 11
Looking for ideas of how to create more interesting learner experiences in Storyline? Wishing your eLearning projects could be more interactive and engaging, perhaps even including gaming elements? If so, then you’ll want to explore what you can do using variables and triggers. This hands-on session will provide you with tips, tricks, and techniques you can use to put them to work immediately and unleash your creativity.
In this session, you’ll learn how to apply variables and triggers within your Storyline projects and, as a result, develop more engaging courses. Understanding variables and how to manage them with triggers will improve your skill set, and your projects will now be limited only by your creativity. The possibilities for your designs become unlimited when you incorporate variables and triggers into your projects. This session will expose you to variables and triggers and allow you to work through exercises that will let you put them into practice immediately.
In this session, you will learn:
- About the difference between text, number, and Boolean variables
- How to create the different types of variables
- How to manipulate variables with triggers
- How to control objects, layers, and states with variables and conditional triggers
Audience:
Novice to intermediate designers and developers.
Technology discussed in this session:
Articulate Storyline 3 and 360.
Participant technology requirements:
A laptop running Storyline 3 or 360.
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Tracy Parish
Education Technology Specialist
Parish Creative Solutions
Tracy Parish is an accomplished instructional designer, eLearning developer, and consultant based in the Greater Toronto area. With a unique blend of skills in computer programming, adult education, and eLearning design/development, she has built a successful career in instructional design. With over 18 years of experience in instructional design, development, LMS implementation and administration, Tracy is a respected figure in her field. She is a speaker, active Articulate Community Hero, co-host of the Toronto Storyline User Group and webcast Nerdy Shop Talk, the marketing director for the Canadian eLearning Conference, and moderator of the monthly Twitter event #lrnchat.
F03 Panel Discussion: Learning Platforms in the Performance Ecosystem
10:45 AM - 11:45 AM Wednesday, March 28
Salon 7
For decades, there was only one dominant learning platform that most training departments used: the learning management system (LMS). However, in recent years the learning platforms landscape has expanded. Not only have LMSs evolved over time, but additional platforms—such as ESNs, LRSs, intranet portals, and EPSSs—are also growing in functionality and popularity for learning and performance. This makes an organization’s decision on learning platforms much more complex, as it’s no longer a discussion of which platform, but which suite of platforms will meet an organization’s needs.
This panel discussion will explore how these platforms compete, coexist, and work to serve the diverse needs of today’s workforce. The panel’s experts will examine technology-driven performance ecosystems, and how workers leverage multiple systems to get their work done and get ahead. Join the conversation as they make sense of current systems, explore what’s coming next, and examine how different platforms complement and compete with one another.
In this session, you will learn:
- What technologies exist in the growing landscape of learning platforms
- What unique functionality is available from different systems
- What questions you’ll want to answer when evaluating which learning platforms are best for your organization
- Tips on how to build a suite of platforms to suit your needs
- What functionality is emerging in future learning platforms
Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
LMS, ESN, LRS, intranet portal, and EPSS.
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Mark Britz (Host)
Director of Event Programming
Learning Guild
Mark Britz is the director of event programming at The Learning Guild. Previously he worked for more than 15 years designing and managing learning solutions with organizations such as Smartforce, Pearson Digital Learning, the SUNY Research Foundation, Aspen Dental Management, and Systems Made Simple. Mark is also an organizational social designer, helping businesses achieve the benefits of becoming more connected and collaborative to improve learning and engagement. Mark is the author of Social By Design: How to create and scale a collaborative company, and regularly presents and writes about the use of social media for learning, collaborative networks, and organizational design.
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Steve Foreman
President
InfoMedia Designs
Steve Foreman is the author of The LMS Guidebook and president of InfoMedia Designs, a provider of eLearning infrastructure consulting services and technology solutions to large companies, academic institutions, professional associations, government, and military. Steve works with forward-looking organizations to find new and effective ways to apply computer technology to support human performance. His work includes enterprise learning strategy, learning and performance ecosystem solutions, LMS selection and implementation, learning-technology architecture and integration, expert-knowledge harvesting, knowledge management, and innovative performance-centered solutions that blend working and learning.
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Megan Torrance
CEO
TorranceLearning
Megan Torrance is CEO and founder of TorranceLearning, which helps organizations connect learning strategy to design, development, data, and ultimately performance. She has more than 25 years of experience in learning design, deployment, and consulting . Megan and the TorranceLearning team are passionate about sharing what works in learning, so they devote considerable time to teaching and sharing about Agile project management for learning experience design and the xAPI. She is the author of Agile for Instructional Designers, The Quick Guide to LLAMA, and Making Sense of xAPI. Megan is also an eCornell Facilitator in the Women's Executive Leadership curriculum.
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Stan Jeffress
Sr. Learning Consultant
Pokeshot
Stan Jeffress is a senior learning consultant at Pokeshot. With more than 15 years’ experience in the learning and development field, Stan has worked in various roles such as LMS administrator, project manager, consultant, and instructor. He also used this experience to work as a freelancer before joining Pokeshot. Stan’s role includes assisting clients with social learning strategy development, managing SmarterPath integrations, providing sales support, and contributing to product innovation.
SDD202 Usability Testing: Answering the Design Questions You Never Knew You Had
11:00 AM - 11:45 AM Wednesday, March 28
Expo Hall: Design & Development Stage
When designing eLearning, you may be so familiar with the content and delivery systems that you are blind to the problems your actual users encounter. When reviewing learner evaluations, you may get vague comments such as “there were glitches,” but how can you address such issues without understanding the root of the problem or knowing how much of that is under your actual control?
In this case study session, find out how the Morton Arboretum has leveraged usability testing to check assumptions of how basic tasks are being performed on their LMS. You will examine the general process, the benefits, and the limitations of asking users to think aloud while performing tasks and recording their actions. You may be afraid that such testing will be expensive or indicate a need for a complete overhaul of the way you do things; in reality, you probably already have the resources you need to conduct DIY usability testing, and the process can help spark creative solutions to actual learner-identified problems.
In this session, you will learn:
- What usability testing is
- Guidelines for performing usability testing
- About some limitations to usability testing
- Tips on applying knowledge gained during usability testing within the constraints of available resources
Audience:
Novice to intermediate designers, developers, and project managers.
Technology discussed in this session:
eLearning authoring tools, learning management systems, webcams, and screen recording tools.
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Annalisa Burke
Digital Content Specialist
The Morton Arboretum
Annalisa Burke is a digital content specialist at the Morton Arboretum. With nearly 20 years’ experience in the field of education, she has worked as an instructor, project manager, and curriculum developer in corporate, higher ed, and nonprofit settings. She has learned to appreciate the importance of incorporating a diversity of perspectives into projects, and she’s led various cross-departmental evaluation projects designed to enhance the learner experience. Annalisa has an MEd in educational policy from the University of Illinois Urbana-Champaign and an MA in romance languages and literatures from the University of Chicago.
SMM202 An Agile Approach to Learning Development
11:00 AM - 11:45 AM Wednesday, March 28
Expo Hall: Management & Measurement Stage
Business needs and technology are constantly evolving through cycles of change. Traditional approaches to learning development have had trouble quickly translating a business requirement into an appropriate learning solution available at the moment of need. This delay causes dissatisfaction for the audience for several reasons; most notably, it increases time to competency because learners don’t have the proper learning resources to complete the job. So how can you get faster at designing and developing the learning experiences your audiences need?
In this session, you will learn how to create cross-functional (integrated) teams that can start using agile project management and engage in all steps of the value stream, from analysis to design, development, testing, and release. You will learn how to maintain focus on business value throughout the entire journey by adopting an agile scrum approach. This approach enables frequent deliveries of learning solutions, as well as feedback from your intended audience, and it helps your team speed up your production timelines so you can more quickly create the right learning solutions aligned to the business need.
In this session, you will learn:
- What agile project management is
- About the benefits of using agile
- About the team’s key lessons learned
- How the team used agile methods to develop learning solutions
- About critical components of agile scrum
Audience:
Novice to intermediate designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Microsoft Team Foundation Server (TFS), VersionOne.
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Adam Hadnott
Learning Analyst/Architect
The Boeing Company
Adam Hadnott is a learning analyst/architect with the Boeing Company. He began his career as an instructor and consultant for computer-aided engineering (CAE) and product lifecycle management (PLM) applications. Following this, he developed quality software for engineering designs. Adam has coached engineers throughout the Boeing enterprise on technical processes and applications, and he led the coaching effort supporting the development of the KC-46 tanker. Currently, Adam is supporting the enterprise-wide implementation of multiple major systems spanning supplier management, engineering, and manufacturing. Throughout his career, he has taken advantage of a variety of formal and informal learning opportunities on numerous subjects.
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Fabian Zender
Innovation and Performance Engineer
The Boeing Company
Fabian Zender is an innovation and performance engineer at the Boeing Company. He has a bachelor’s and a master’s degree in aerospace engineering from Georgia Tech, and a passion for data analytics and learning. Fabian leads a multi-university capstone program sponsored by Boeing. He was a product owner for the development of learning solutions supporting the 777X, and is the lead for data analytics within the learning organization. Fabian led the development of standard video processes and templates for learning solutions. He is responsible for technical and data architecture to support learning for the enterprise-wide implementation of software spanning finance, engineering, and manufacturing.
STP202 Ready, Set, Animate! Content Animation Options for Any Budget
11:00 AM - 11:45 AM Wednesday, March 28
Expo Hall: Tools & Platforms Stage
You have learning content that you want to translate into an animation. You’re short on time and budget. Whether you are creating the animation in house or subcontracting, how do you leverage your expertise in instructional design to help optimize the storyboarding and development process?
In this session, you’ll learn how smart instructional design and planning can help make your animations more effective and timely to produce. You’ll learn how to recognize when animation is a suitable way to deliver your content. You will explore the iterative process of scripting and storyboarding when developing a blueprint for your animation. Even if you’ve never animated, you’ll walk away from this session with the ability to recognize the time and effort involved in creating animations with increasing levels of complexity.
In this session, you will learn:
- How to tailor content into a script suitable for animation
- How to storyboard for animation by leveraging storytelling and animation principles
- About the animation process and best practices
- How sound effects can bolster even the simplest animations
- About the difference between 2-D animation software (like After Effects or Animate CC) and rapid animation tools (like GoAnimate or VideoScribe)
Audience:
Novice to intermediate designers and developers.
Technology discussed in this session:
Tools such as Adobe After Effects, Adobe Animate CC, GoAnimate, and VideoScribe.
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Kataryna Nemethy
eLearning Developer/Instructional Designer
Baycrest Health Sciences
Kataryna Nemethy is an eLearning developer and instructional designer at Baycrest Health Sciences with years of experience in eLearning, instructional design, and educational technologies. As a formally trained biomedical illustrator and animator, she is passionate about the interface between education, technology, and design—particularly when they come together to produce a simple, effective, and good-looking product.
SDD203 How Global Organizations Create and Deliver eLearning at Scale
12:00 PM - 12:45 PM Wednesday, March 28
Expo Hall: Design & Development Stage
For global organizations, time is of the essence. Getting eLearning content about new products or services into learners’ hands instantly can be a game-changer, giving them a vital competitive edge.
International businesses need an easy-to-use toolkit for the rapid creation and distribution of eLearning at scale. You will learn how global companies such as PwC, Jaguar Land Rover, EE, L’Oreal, and many more create and deliver content instantly to their global user communities with gomo.
In this session, you will learn:
- How global teams can work together with collaboration
- How to guarantee design consistency across your eLearning library
- How ease of use allows you to roll out tools to hundreds of users across an organization
- How to get courses into an LMS in seconds
Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
gomo
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Mike Alcock
Global Sales Director
Instilled
Michael Alcock, global sales director for Instilled and Gomo, is responsible for the company's strategy for UK and worldwide sales, product development, and global marketing. Prior to Gomo, Mike founded Atlantic Link Limited, where he invented the world's first cloud-based authoring tool.
SMM203 Onboarding Millennial Employees for Lasting Engagement
12:00 PM - 12:45 PM Wednesday, March 28
Expo Hall: Management & Measurement Stage
Do you want to learn how to onboard Millennial employees to set them up for long-term success?
This session will go over ways to identify development opportunities, create a training program and onboarding schedule that’s customized to the employee, and incorporate other team members to foster collaboration from the start. You’ll receive templates you can use to start conversations and keep track of the onboarding process.
In this session, you will learn:
- About common motivators for Millennial employees
- How to create a new employee onboarding schedule
- How to identify development opportunities for long-term success
- How to foster team-building and collaboration during onboarding
Audience:
Novice to intermediate project managers and managers.
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Shea Hanson
Manager of Content, Business Skills
LinkedIn Learning
Shea Hanson is a manager of content for business skills at LinkedIn Learning, where she and her team create training courses that help professionals improve their skills. Shea manages the content strategy for leadership and management, project management, human resources, sales, customer service, marketing, and finance and accounting training. With a background in instructional design, Shea’s passion is to help professionals improve their skills and transform their lives through simple and helpful video courses.
STP203 Speeding Up Your Workflow with Articulate 360
12:00 PM - 12:45 PM Wednesday, March 28
Expo Hall: Tools & Platforms Stage
Articulate knows that eLearning developers face big challenges. You’re asked to create engaging courses for any device, develop gorgeous eLearning on a budget, work with stakeholders, and develop your skills.
Articulate 360 was built to address all of these problems and help you get more done. The solution includes award-winning authoring apps, Storyline 360 and Rise, which make it easy to create mobile learning; it also includes over two million course assets, a project review app, and live online training with experts like Tom Kuhlmann. In this session, you’ll discover how to use these apps and resources to speed up your workflow.
In this session, you will learn:
- How to use the apps in Articulate 360 to create mobile learning
- About the resources available in Articulate 360
Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Articulate 360 apps, including Storyline 360, Rise, Content Library, and Articulate Review.
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Trina Rimmer
Director, Community and Customer Engagement
Articulate
As the director of community and customer engagement with Articulate, Trina uses her many years of eLearning design and development expertise to guide the creation of inspiring content for our community of workplace learning professionals, E-Learning Heroes. Before joining Articulate, Trina worked as an instructional designer, eLearning developer, and writer focused on delivering creative, engaging, and effective learning solutions to various companies, from global aid organizations to Fortune 500s.
601 Design Critique Party: Getting Feedback, Having Fun
1:00 PM - 2:00 PM Wednesday, March 28
Salon 5
Something big is missing from the L&D field: design critiques. Critiques are collaborative sessions that help designers find solutions to design problems. Many creative fields use design critiques to improve the implementation of their products. Input from others brings new perspectives and insights to one’s work. Feedback makes designers more effective and creates a positive work culture. Yet, in learning experience design, critiques are vastly under-used.
You can change the culture by participating in this critique party and bringing your new skills back to the job. This session will quickly run through the rules of running an effective design critique. It’s all about posing questions that help others solve their design problems. Then volunteers will have the opportunity to present their (draft or finished) work, state what they want to achieve, and get ideas, inspiration, and feedback from their peers in 10- to 15-minute rounds. This is an excellent way to break through obstacles if you are stuck and to improve your instructional and visual design skills.
In this session, you will learn:
- The etiquette and rules for running an effective design critique
- How to maintain an open discussion
- How to focus on achieving the designer’s objectives
- The difference between critique and criticism
- How to verbalize potential solutions so they are helpful
Audience:
Novice to advanced designers, developers, project managers, and managers. Attendees should have a basic understanding of learning experience design and be willing to have an open discussion to help others find solutions to design challenges.
Technology discussed in this session:
eLearning, websites, mobile designs, learning portals, informal approaches, slides, etc.
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Connie Malamed
Founder and Mentor
Mastering Instructional Design
Connie Malamed helps people learn and build instructional design skills at Mastering Instructional Design. She is a consultant, author and speaker in the fields of online learning and visual communication. Connie is the author of Visual Design Solutions and Visual Language for Designers. She also publishes The eLearning Coach website and podcast. She was honored with the Guild Master award in 2018 for contributions to the learning technologies industry.
602 Build Once, Deploy Anywhere: How RBC Is Leveraging Adapt Learning
1:00 PM - 2:00 PM Wednesday, March 28
Salon 16
All businesses need to provide learning that is relevant and timely to their employees, while attempting to maximize learner receptivity by providing it through one of learners’ many available devices. This can make it difficult to create eLearning that is engaging, flexible, and responsive as well as being accessible across multiple devices seamlessly.
Adapt Learning is a rapid development tool that meets these needs. In this session, you will learn about Adapt Learning and get a look at how the tool is changing the way the Royal Bank of Canada designs, develops, and delivers modern deep scrolling content faster than ever. Adapt Learning keeps your eLearning flexible and practical by allowing you to start learning on your work computer, finish on your tablet, and refresh on your smartphone. You’ll never notice a reduction in quality, but you’ll definitely appreciate the flexibility it provides.
In this session, you will learn:
- About the Adapt framework, including interactive components, sophisticated theming, branding options, and deep scrolling content
- How Adapt content is changing the way learners at RBC consume content on a device of their choice
- How Adapt has allowed RBC to be agile, co-develop, and expedite development
- How RBC employs a “build once, deploy anywhere” process that lets the bank share test cases pertaining to efficiencies gained and development time
Audience:
Novice to intermediate designers, developers, managers, and directors.
Technology discussed in this session:
Adapt Builder (free and proprietary versions).
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Jeremy Pearce
Senior Manager - Design, Innovation, and Development
RBC—Royal Bank of Canada
Jeremy Pearce is a senior manager of design and innovation at the Royal Bank of Canada (RBC). He has a varied skillset with experience in the creation of eLearning training programs, gamification, video development, web design, graphic design, and animation. With over 10 years of experience, Jeremy and his team work to balance an exceptional learner experience with the art of the possible.
603 Adding xAPI to Your RFPs: Rethinking Your Process
1:00 PM - 2:00 PM Wednesday, March 28
Salon 18
The Experience API is a marvelous enabling technology that can give you a rich picture of an individual’s learning path. Since it captures experiences in a consistent format, it opens the door for mobile, social, or offline learning. But xAPI is a terrible place to start when writing an RFP. It should not be the reason you’re buying software. xAPI is a feature—you should be buying a solution.
Ideally, the process of selecting a new technology should look like this: Identify your learning goals, uncover what your staff needs to achieve those goals, and select a technology that meets your business and technical requirements. While it’s not recommended to include xAPI in your RFP for the sake of it, this session will provide clear recommendations for how to write an RFP if you decide you need xAPI. That way, you’re well set up to select a technology provider that suits your goals and allows you to get started with xAPI.
In this session, you will learn:
- Why you shouldn’t include xAPI in your RFP just for the sake of it
- How to go about writing an RFP so that you are well set up to find a provider that offers a solution that supports your goals
- How to include xAPI in your RFP if you decide to do it anyway
- What capabilities to require of a provider
Audience:
Novice to advanced project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
LMSs, authoring tools, LRSs, and content management systems.
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Chris Tompkins
Vice President of Business Development
Rustici Software
Chris Tompkins is the VP of business development for Rustici Software, a company that provides software to improve compatibility across the L&D ecosystem. He is an expert in the standards (like SCORM and xAPI) and uses his technical expertise to support eLearning RFP and procurement. Chris has an MBA from Belmont University, focused on entrepreneurship and negotiations. Building on previous work at HP/Compaq and XM Satellite Radio, he has over 15 years of experience matching the right technical solution to a client's needs.
604 2018 Trends: What the Research Says About Microlearning, Social Tools, and Video
1:00 PM - 2:00 PM Wednesday, March 28
Junior Ballroom G
In this session, The eLearning Guild’s director
of research, Jane Bozarth, reviews the Guild’s most recent reports on video,
microlearning, and social tools for learning. We’ll look at what’s happening—or
not happening—industry-wide, with an emphasis on what works, such as what
factors support success and what content lends itself best to particular
approaches.
This review of research is designed to
familiarize you with what’s happening in the field and to help you find ways to
be successful with approaches you’re considering or are already using and would
like to enhance. You’ll leave with practical, evidence-based advice to
help you engage in conversations and apply new ideas back at work.
In this session, you will learn:
- What practical insights we can gain from current research into microlearning, social tools, and video
- State-of-the-industry practices in these areas
- Benefits and barriers facing practitioners
- Solutions to common challenges
Audience:
Novice to advanced designers, developers, managers, directors, and senior leaders (VPs, CLOs, executives, etc.).
Technology discussed in this session:
Video, social tools, assorted technologies used in microlearning solutions.
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Jane Bozarth
Director of Research
The Learning Guild
Jane Bozarth, the director of research for the Learning Guild, is a veteran classroom trainer who transitioned to eLearning in the late 1990s and has never looked back. In her previous job as leader of the State of North Carolina's award-winning eLearning program, Jane specialized in finding low-cost ways of providing online training solutions. She is the author of several books, including eLearning Solutions on a Shoestring, Social Media for Trainers, and Show Your Work: The Payoffs and How-To's of Working Out Loud. Jane holds a doctorate in training and development and was awarded the Guild Master Award in 2013 for her accomplishments and contributions to the eLearning community.
605 Mind-Blowing PowerPoint. No, Really!
1:00 PM - 2:00 PM Wednesday, March 28
Junior Ballroom F
Why are most presentations so bad? Truly terrible? They’re too wordy, text-based, and generally dull. They don’t tell stories that engage, excite, or inspire. And they generally do little to actually help people learn. They are linear and non-responsive, with no interaction—pretty much everything you know doesn’t work to convey information effectively. Few people enjoy creating, delivering, or watching PowerPoint presentations, so let’s change that.
This session is packed full of techniques to create mind-blowing presentations. Want to know how to create visual slides? Manipulate images? Master animations? Make it interactive? And produce presentations that’ll astound your audience? Come along for a master class on capturing your audience’s attention and helping them learn. You’ll create half a dozen amazing slides that work effectively, and apply the skills to other slides. As it’s all live in a single session, you’ll see how to rapidly create compelling visual content, making your training course the best ever. Plus, you’ll get a free PowerPoint toolkit to kick-start things, and video tutorials for support.
In this session, you will learn:
- To create visual slides using the full range of PowerPoint’s tools to generate your own graphics
- How to use custom highlighting to focus attention and make your point clearly
- How to tell compelling stories using animations, from simple to sophisticated
- How to create interactive visual content to engage your audience, whether in person or online
- How to develop navigable presentations so that you can respond to your audience
Audience:
Novice to advanced designers, developers, project managers, managers, and directors. Basic knowledge of PowerPoint is useful but not essential.
Technology discussed in this session:
Microsoft PowerPoint (all versions, but ideally 2007 onward).
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Richard Goring
Director
BrightCarbon
Richard Goring is a director at BrightCarbon, a presentation and eLearning agency. He enjoys helping people create engaging content and communicate effectively using visuals, diagrams, and animated sequences that explain and reinforce the key points.
606 Panel Discussion: The Expanding Landscape of Performance Support
1:00 PM - 2:00 PM Wednesday, March 28
Salon 2
The demands of the modern organization require you to look for more efficient ways to help people build their skills. Because of this, organizations are looking beyond traditional classes and courses that take time away from the job, and they’re also focusing on performance support: providing help directly in the flow of people’s work. These just-in-time options include more than just the job aids you’ve used in the past. Resources such as social technology, EPSS, video, and augmented reality offer new ways to provide employees with instant access to the answers they need.
In this panel discussion, experts will share their insights on the changing nature of work and learning, and on how performance support technologies are striving to meet the challenges of the modern, agile workforce. Join this session to learn more about the tools and strategies being employed, how to shift to a support-centric ecosystem, and the now and next of performance support technologies.
In this session, you will learn:
- About the technologies that exist in the expanding performance support landscape
- About the organizational strategies being employed to launch, sustain, and succeed with performance support
- About the implications of a BYOD approach to performance support
- About the future of performance support in the work-learning ecosystem
Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Electronic performance support systems (EPSS), augmented reality, and video.
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Mark Britz (Host)
Director of Event Programming
Learning Guild
Mark Britz is the director of event programming at The Learning Guild. Previously he worked for more than 15 years designing and managing learning solutions with organizations such as Smartforce, Pearson Digital Learning, the SUNY Research Foundation, Aspen Dental Management, and Systems Made Simple. Mark is also an organizational social designer, helping businesses achieve the benefits of becoming more connected and collaborative to improve learning and engagement. Mark is the author of Social By Design: How to create and scale a collaborative company, and regularly presents and writes about the use of social media for learning, collaborative networks, and organizational design.
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Molly Petroff
Education Specialist
Saint Vincent Hospital
Molly Petroff, an education specialist at Saint Vincent Hospital, is the architect of performance support (PS) at the hospital and has implemented several PS solutions focusing on the moment of apply for health system associates. She has worked in staff development for over 25 years, focusing the last 15 years on online learning technologies and the last five years primarily on PS design and development. She has authored numerous eLearning programs and PS solutions for in-house delivery and for other institutions. Molly, an RN, holds a BSN in nursing, an MEd in adult education, and certificates in eLearning instructional design and 5MoN design.
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Saif Altalib
Sr. Instructional Designer
Amazon Web Services
Saif Altalib, MEd and MBA, has 17+ years of experience in designing innovative performance improvement and instructional solutions. Saif won an Atlanta ATD Award for best software learning program in 2010 and has presented multiple times at Learning Guild conferences.
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Hal Christensen
President
QuickCompetence
Hal Christensen, President at QuickCompetence, has been providing organizations with strategic guidance and solutions to improve employee performance for three decades. An early pioneer of the performance support movement, he has successfully introduced performance support solutions into many organizations in the financial, healthcare, telecommunications, and energy industries. Hal chairs the ATD NY Performance Support SIG and also teaches an online course, Creating Effective Performance Support Solutions.
607 Designing a Flexible, Future-Focused Learning Infrastructure
1:00 PM - 2:00 PM Wednesday, March 28
Salon 9
L&D professionals are rarely able to build their ideal learning ecosystem; they often inherit legacy systems and approaches. With so many technologies designed to support specific parts of your ecosystem, it can be difficult to organize them into a comprehensive learning strategy with the flexibility to meet the future needs of your rapidly evolving business and the mobile, social, and global engagement necessary for a generationally diverse workforce.
While working together through a sample scenario, you will learn a practical approach to designing a learning and performance ecosystem that both leverages the existing tools you have and anticipates the future needs of your rapidly changing business, so you can identify and demonstrate meaningful business results that will support your ability to grow and evolve your ecosystem when the organization is ready for it.
In this session, you will learn:
- About the components that comprise a learning and performance ecosystem
- How to identify ecosystem components available to you
- How to identify future ecosystem components that will support rapidly changing businesses
- How to organize components to create a flexible ecosystem solution
- How to identify meaningful business measures to track success
- Where to seek support to grow and evolve your ecosystem
Audience:
Novice to advanced designers, developers, project managers, managers, and directors.
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Tammy Olson
Global Learning Program Manager
Donaldson Company
Tammy Olson, a global learning program manager at Donaldson Company, is an experienced global learning leader and strategist with a passion for developing learning strategies, infrastructures, and solutions that leverage social, collaborative, virtual, and mobile learning technologies for Fortune 500 companies. Tammy continually looks for opportunities to innovate the way people work by integrating learning and collaboration exactly where and when it is needed. She has over 20 years’ experience creating technology-enabled learning experiences to engage and develop high-performing, diverse employee populations.
608 How Leadership Development Turned a Dying Company Around
1:00 PM - 2:00 PM Wednesday, March 28
Salon 14
In 2011, one company had the lowest productivity in its industry in the Asia Pacific, was not making cost of capital, and had a toxic culture. By 2016, the company had the highest productivity in the Asia Pacific, it made record profits, and unions were working happily with management. The organization achieved this by addressing its leadership vacuum and investing in management development that spanned the 70:20:10 in often creative ways.
This session will explore how to develop and select leadership training that influences a culture. You’ll find out how to put in place support for learning transition to the workplace context, how to take a holistic approach to learning on the job though experience, and how to use unorthodox TNA methods to target training effectively. Join this session to learn how a seemingly intransigent culture can change through effective leadership development. You’ll leave knowing how to “wow” customers with training that actually makes a difference.
In this session, you will learn:
- About the place of leadership development in an organization’s culture
- How to underpin TNA with business data
- How training and development can be partnered for holistic learning
- How to turn leadership training into a cultural driver
Audience:
Advanced managers, directors, and senior leaders (VP, CLO, executive, etc.). A general understanding of business strategy and some knowledge of the leadership development field would be useful.
Technology discussed in this session:
Virtual reality.
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Diane Edwards
General Manager People Systems and Technology
Ports of Auckland
Diane Edwards is a general manager of people, systems, and technology at Ports of Auckland. Diane holds postgraduate qualifications in education, accounting, and banking, and is the current national president of the New Zealand Association for Training and Development (NZATD). Diane was the HRINZ (Human Resources Institute of NZ) 2010 HR Specialist of the Year (training and OD); the 2015 HR Generalist of the Year; and the 2016 Governance NZ Gender Diversity Leader of the Year. She also won the 2016 SSON Australasian Culture Creation Award. Diane holds fellowships of NZATD, HRINZ Institute of Management, and the Financial Services Institute of Australasia.
609 User Testing: A Deep Dive
1:00 PM - 2:00 PM Wednesday, March 28
Salon 13
User testing is one of the most powerful tools in creating solutions that work the way you want—and the way your learners expect. Unfortunately, it’s often overlooked and can even be scary if you’ve never done it before. But solid user testing techniques can actually be easier to start using than you might expect.
In this session, we will cover a simple and reliable process—including customizable templates for each step—and recommended tools that are easy to learn and cheap (or even free) to use. Whether you’re new to eLearning or just new to discovering usability principles, you will leave this session with the knowledge, tools, and confidence you need to get started making user testing a part of your process, and you’ll even have your first user test under your belt!
In this session, you will learn:
- How user testing can be used specifically in the world of L&D to make what we create better
- What user testing can help you with and what it can’t
- Everything you need to start performing user tests, from planning to reporting
- Which amazing, easy, and free tools will be the most help with your user testing process
Audience
Novice and intermediate designers and developers.
Technology discussed in this session:
Productivity and collaboration software such as Google Sheets, Docs, and Forms; web conferencing software such as Zoom and GoToMeeting; advanced user testing software such as TechSmith Morae.
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Judy Katz
Project Manager
PeBL Pro by Eduworks
Judy Katz makes stuff that helps people learn. Since 1997, she's worked in education and training strategy, design, development, and delivery. She's thrilled to be on the Eduworks team as an instructional designer and product manager for PeBL Pro. Judy has a passion for great design and technology, usability, and social justice. She has a BA in English, an MBA, and an MEd in instructional design for workplace learning.
610 Dammit Jim, I’m a Doctor, Not a Graphic Designer!
1:00 PM - 2:00 PM Wednesday, March 28
Salon 3
Designers often find themselves playing many roles in training development. Due to time or budget constraints, the role that usually ends up taking a backseat is the role of graphic designer. And this is a challenge because solid graphic design makes a big difference in how people receive and process information, which is L&D’s ultimate goal. While graphic design can seem difficult and time-consuming, it doesn’t have to be.
This session will explore five effective and user-friendly practices that will increase the quality of what you design. You will be able to translate the practices to any tool you use for development, from simple tools like PowerPoint to more complex graphic tools like Illustrator or rapid development tools like Storyline and Captivate. The session will focus on simple approaches that can make a big difference, such as how to organize content and how to effectively use color and backgrounds for the optimal learning experience. You’ll leave with practical tips that will make your content both more appealing to the eye and more effective for learning with minimal effort and time.
In this session, you will learn:
- How to pick the right font palette for your project and why you should to stick to it
- Why it’s important to select an appropriate color scheme and use it consistently
- How to create proper contrast and why it matters
- Why leaving some empty space in your design can make it easier for people to learn from
- How to place your text in contrast to your background and increase legibility
Audience:
Novice to intermediate designers and developers.
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Jeremy Medrano
Chief Creative Officer
Infinitude Creative Group
Jeremy Medrano, a creative director at Infinitude Creative Group, found his passion for visual design and storytelling early on. After graduating with a degree in digital filmmaking from the Art Institute of Dallas, Jeremy began his career as a video editor, motion graphic artist, and graphic designer. Due to his dedication and drive for innovative results, he quickly moved into a management role, then into creative direction. At Infinitude, he oversees the artistic development of all work; supervises the team of designers, editors, and production artists; and is always pushing the envelope to produce better work and expand the organization's capabilities.
611 How Content Curation and Knowledge Management Can Help Us Thrive
1:00 PM - 2:00 PM Wednesday, March 28
Salon 17
We are facing a knowledge tsunami—the sheer amount of content available is increasing at an exponential rate, while the shelf life of that content is shrinking dramatically. It can be overwhelming, not just to learners, but to us as well. As we look at the content we develop and publish, we have to ask some very important questions. Is it good content? Is it the right content for the right purpose? Is it up-to-date? Is it understandable? And even when we are confident in our content, we have to make sure it gets to the right people, at just the right time.
This presentation focuses on the two major tactics to avoiding a knowledge tsunami: content curation and knowledge management. Both are important; you can’t have one without the other. In this session, you’ll learn about the rationale for and the strategies behind content curation and knowledge management, and why these two approaches are so critical as L&D moves forward. From SMEs and instructional designers, to L&D leaders, the knowledge tsunami is a fact of our professional lives, and it’s time to face it head on.
In this session, you will learn:
- Why the two tactics of knowledge management and content curation are so powerful together
- Why these two tactics are of particular importance to L&D
- Key knowledge management and content curation strategies you’ll want to consider
- Tips for implementing knowledge management and content curation strategies at your own organization
Audience:
Intermediate and advanced designers, developers, managers, directors, and senior leaders (VPs, CLOs, executives, etc.).
Technology discussed in this session:
This presentation will focus on general strategies for knowledge management and content curation rather than specific tools/technologies.
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Marc Rosenberg
President
Marc Rosenberg and Associates
Dr. Marc Rosenberg is a global expert and speaker in training, organizational learning, eLearning, knowledge management, and performance improvement. He has written two best-selling books, E-Learning, and Beyond E-Learning. His 100 monthly columns, “Marc My Words,” appeared in The eLearning Guild’s Learning Solutions magazine from 2010 through 2018 and are still available online. Marc is past president and honorary life member of the International Society for Performance Improvement, is an eLearning Guild “Guild Master,” has spoken at the White House, debated eLearning’s future at Oxford University, keynoted conferences around the world, authored over 200 columns, articles, white papers, and book chapters, and is frequently quoted in major trade publications. Learn more at www.marcrosenberg.com.
612 Modern Learning Ecosystem Design with xAPI
1:00 PM - 2:00 PM Wednesday, March 28
Salon 15
While the L&D community is increasingly familiar with the Experience API (xAPI) and its value for data collection and interoperability, few examples exist to clarify the value of xAPI as applied within different existing learning infrastructures. This session is focused on sharing the ways xAPI can connect and provide value in any eLearning environment.
This session presents a series of different learning ecosystem configurations and the ways xAPI and a learning record store (LRS) can provide value in each case. The three main learning ecosystem configurations examined range from the simplest (LMS and LRS) to three systems connected (LMS, LRS, and CMS) to the fully modular (LRS, LMS, simulations, microlearning, performance assessment, and other tools). For each of these configurations, the presentation shares specific values and practical applications gained by connecting an xAPI LRS to the existing system.
In this session, you will learn:
- What kind of additional granular insights and eLearning information you can gather by connecting an LMS to an LRS
- How connecting an LRS to your existing LMS and CMS can help you connect data on formal, informal, and summative learning experiences
- How xAPI can connect to all of the components of your learning ecosystem to enable cross-source data collection and analysis across even the most distributed learning systems
- How data collected through xAPI contributes to the future of learning personalization and data-driven L&D
Audience:
Intermediate designers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.) with general knowledge of learning tools and applications. There will be a broad (and brief!) introduction to xAPI and the LRS.
Technology discussed in this session:
Experience API (xAPI) and learning record stores (LRSs).
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Margaret Roth
Chief Customer Experience Officer
Yet Analytics
Margaret Roth is the chief customer experience officer at Yet Analytics, a Baltimore-based company that provides tools and solutions to improve learning and talent development. Margaret is interested in the development and design of connected learning environments that leverage xAPI and blended learning. Her background is in experiential education, curriculum design, teaching, and team development. She is the VP of community impact for the Junior League of Baltimore, a member of the SXSWedu Advisory Board, and a co-founder of EdTechWomen. Margaret received her BA in English and environmental earth science and her MA in teaching from Johns Hopkins University.
613 BYOD: Add Affordable 3-D Content to Your eLearning
1:00 PM - 2:00 PM Wednesday, March 28
Salon 1
Three-dimensional content is phenomenally cool—from basic polygonal models to full human-like characters, buildings, vehicles, and even complete environments. Because 3-D content has historically taken vast resources (i.e., time or money) to create, 3-D resources are often relegated to video games, simulations, and VR only. However, creating, editing, and obtaining 3-D models for everyday use in eLearning doesn’t have to be cost-prohibitive or take a lot of time.
This session will cover tools, software, and websites that allow you to create, edit, customize, and display 3-D models—all available to use right now. Use this 3-D content in photos, images, animations, vignettes, or even VR demos and full-blown simulations. You’ll explore what’s out there, what each tool does, and possible ways to use the elements within your existing content. These resources are free or “near-free,” requiring little in up-front costs. You’ll examine real-world solutions and possible uses for 3-D: reusable characters with editable facial expressions and poses, customized 3-D objects and backgrounds, and an embedded real-time 3-D object viewer.
In this session, you will learn:
- About available tools, software, and resources for creating 3-D content
- About the basics of 3-D character creation
- What rigging/posing is
- What blendshapes are
- About some open-source 3-D tools
- How to easily add 3-D to eLearning
Audience:
Novice to intermediate designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
3-D tools and resources such as Mixamo, TurboSquid, Sketchfab, and many others, including Blender, Adobe Fuse CC, and MakeHuman.
Participant technology requirements:
Laptop with mouse (helpful for Blender UI). Participants may download the following solutions prior to the session, though they are not required: Blender, Adobe Fuse CC, and MakeHuman. Participants will need to ensure their machine’s graphics cards and hardware meet the requirements of these tools. A smartphone, tablet (or similar VR-ready device), and/or VR viewer are helpful but not required.
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Michael Sheyahshe
Founder and Technologist
aNm
Michael Sheyahshe, a founder and technologist at aNm, has a vast breadth of experience in information technology, eLearning, and innovation spanning two decades and several industries. His extensive career encompasses design and development of various eLearning and training content, specializing in animation, simulations, and interactive content. Michael is an expert in numerous 3-D software tools, game engines, programming languages, mobile devices, platforms, and coding frameworks. He holds two bachelor of arts degrees from the University of Oklahoma in film and Native American studies, and a master of fine arts degree in 3-D modeling from the Academy of Art University.
614 BYOD: Mics, Webcam, Action! Run Your Next Virtual Event Like a Broadway Director
1:00 PM - 2:00 PM Wednesday, March 28
Salon 11
What do compliance training and the play Wicked have in common? What about onboarding and Hamlet? How about project management and stage management? They have more in common than you think. When you are creating a learning experience, you are producing a performance, and you need to think like a Broadway director.
In this BYOD session, you will participate in an Adobe Connect session and learn what happens “backstage” during a virtual event. You will also walk through the creation and configuration of an Adobe Connect seminar room. You’ll learn that the production components of a well-produced Broadway play are also found in a well-produced virtual session. You’ll learn how to “stage manage” the entire event and discover your inner Harold Prince!
In this session, you will learn:
- What is “backstage” in Adobe Connect and GoToWebinar
- About Broadway practices and how to use them to produce your next session
- How to turn your training sessions into repeatable performances
- Technical “hacks” to make your production stand out
Audience
Novice to intermediate designers and online event producers.
Technology discussed in this session:
Adobe Connect and GoToWebinar.
Participant technology requirements:
A laptop or mobile device to access the GoToWebinar room and the Adobe Connect seminar room during the session. For successful participation, please review the Adobe Connect system requirements and run the Adobe Connect diagnostic test on your Mac or Windows computer. If you wish to create and configure your own Adobe Connect room, you will need a laptop with administrator access to Adobe Connect (trial version is fine).
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Karyn Gleeson
Program & Production Manager
The Learning Guild
Karyn Gleeson is the program & production manager for The Learning Guild, where she manages both the tactical needs of producing online events, the strategic needs of programming the online conferences and managing the staff and event deliverables. Karyn is a Digital Event Strategist with certification from the Professional Convention Management Association. Previously, Karyn was an LMS administrator and manager of the technical support staff for an online curriculum provider. Karyn also has years of experience as a business analyst, project manager, and trainer for a custom software development firm. She also provides educational support to parents, educators, and students of the K-12 community through workshops, small group instruction, and online classes.
615 BYOD: Post-Production Techniques for eLearning Narration
1:00 PM - 2:00 PM Wednesday, March 28
Salon 7
Does the audio in your eLearning presentations sound too hot, too cold, or just right? Does your audio have background hiss or other unwanted sounds no matter how quiet your recording environment? Does your narration have noticeably loud “P” (plosive) or “S” (sibilance) sounds? These factors can distract your learner from the message you wish to present, and a distracted learner learns less.
In this BYOD session, you will learn how you can use audio editing software to automatically set the volume to optimal levels for eLearning narration. You will learn how to alter audio you record (or audio that others record) to remove many sources of background noise. You will also learn editing strategies to minimize strong syllable sounds such as “S” and “P,” especially when re-recording is not a feasible option.
In this session, you will learn:
- Basic multimedia principles that highlight the importance of clean, quality audio narration in eLearning
- Simple steps to minimize noise artifacts during the recording process
- Techniques to minimize or eliminate background noise in your recording
- How to set your audio volume to optimum levels for eLearning using a simple one-step technique
- How to minimize strong consonant sounds such as P, S, F, CH, and SH in recorded narration
Audience:
Intermediate developers and managers.
Technology discussed in this session:
Audacity, with some references to Adobe Audition.
Participant technology requirements:
Preload Audacity onto your MacOS or Windows notebook computer before the session. Headphones compatible with your computer are highly advised. Audio samples will be provided for download via Wi-Fi or USB drive, so a microphone is not required.
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Kevin Lange
Principal Consultant
Immersion Learning
Kevin Lange is the principal consultant at Immersion Learning. Previously he was a learning governance and technology manager with The Mosaic Company. Since 2005, Kevin has worked as a facilitator, instructional designer, project and program manager, and learning strategist within academic, consulting, and Fortune 500 and Global 500 companies, including Capital One, Citi, Expedia, American Express, Deloitte, and Sony. Kevin holds bachelor's degrees in radio-television and speech communication from Southern Illinois University, an MBA from Indiana State University, and an MEd in educational technology from the University of Florida.
SDD204 Converting Existing Training Materials into Meaningful Learning Programs
1:00 PM - 1:45 PM Wednesday, March 28
Expo Hall: Design & Development Stage
You have instructor-led courses, recorded webinars, product training, onboarding videos, documentation, and more. You believe you can somehow turn all of this into a great learning program, but how? How do you make sense of all of your materials and determine what’s necessary for a great learning experience? Is eLearning the right solution? And if it is, in what format and with what kinds of features?
In this session, you’ll learn how to approach the conversion of your instructor-led training materials—as well as other forms of existing training and documentation—into great learning programs. You’ll learn various tips for conducting a proper needs analysis, you’ll explore different learning formats and features, and you’ll be forced to think about the goals driving the need for your learning program. At the end, you’ll be armed with the proper questions and tools that you can use to evaluate a conversion project of your own.
In this session, you will learn:
- How to organize and prioritize your existing training materials for use with developing a new learning program
- How to conduct a needs analysis for a learning program
- About different types of eLearning formats, such as microlearning, and their pros and cons
- How to ensure your learning solution is in line with your overall business goals
Audience:
Novice to advanced project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
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Cherie Simmons
Storyboard Project Manager
Artisan E-Learning
Cherie Simmons is a storyboard project manager at Artisan E-Learning with over 25 years of experience in training, strategic planning, coaching, and curriculum development. Organizations have turned to her to build full curriculums and facilitate tailored workshops. Cherie has designed and led entire school districts and companies through high-level strategic planning. While each strategic process is unique, she crafts them all to deliver creative approaches, strong ownership, realistic plans, and effective outcomes. Her approach to instructional design and writing eLearning content is no different. Cherie recently joined Artisan E-Learning, where she oversees the writing and direction of storyboards developed for clients.
SMM204 A Proven Checklist Tool for Objective Program Evaluation
1:00 PM - 1:45 PM Wednesday, March 28
Expo Hall: Management & Measurement Stage
Consistent program evaluation can be a challenge. Organizations must invest time and manpower wisely in order to generate feedback that will improve training outcomes and produce a positive ROI. Asking a department to judge its own work compromises objectivity, whereas hiring outside consultants generates tension. So what’s a better option? A substantive rubric aligned with a standards-based evaluative tool. This approach can help you achieve results that a mere survey, or departmental self-evaluation, cannot.
In this session, you will learn how to implement a product evaluation checklist to help you more effectively evaluate and critique your own learning programs. You’ll discover how evidence-based best practices are reflected in this evaluation tool’s 12 broad criteria, and how you can best use them to generate an objective score that is readily comparable between departments, units, and businesses as well as across training types. Once you’ve mastered the tool, you’ll then brainstorm ways to leverage evaluation scores within your own businesses to help meet training goals, drive better outcomes, and further department and asset development.
In this session, you will learn:
- About the advantages of employing a proven rubric to evaluate a program’s alignment with learning science
- About the meaning and importance of this rubric’s 12 essential categories
- How to conduct a program review
- How to conduct a post-review session with stakeholders that will minimize friction and facilitate next steps and improvements
- How to leverage the checklist’s findings to drive an organization to positive change
Audience:
Novice to advanced designers, developers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Kaplan’s Educational Product Evaluation Checklist.
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Kristin Murner
Learning Design Lead
CreatorUp
Kristin Murner, the learning design lead at CreatorUp, has worked in traditional, online, and for-profit education for over 20 years. Her favorite projects have been teaching undergraduate marketing on an Army base, working with NYC public school teachers on SHSAT prep-course improvement, and quickly creating and co-hosting free educator-facing webinars to help teachers and faculty pivot to online learning during the COVID-19 shutdown. At CreatorUp, Kristin works cross-functionally to ensure all learning content is measurable, sticky, and awesome. She holds a BS in physics, an MBA in marketing, and an MSEd in instructional design and technology.
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Bob Verini
Director, Academic Quality
Kaplan Test Prep
Bob Verini is a director of academic quality in Kaplan Test Prep’s learning science department, with 35 years of experience in creating and delivering instruction in on-site and online classroom environments. For the last decade he has been teaching online courses exclusively, and he created the company’s first training program to help veteran teachers understand and absorb the best practices of the new medium. An accomplished journalist for Daily Variety and other publications, Bob is often recognized for his appearances on Jeopardy! as the winner of 1987’s Tournament of Champions and a veteran of numerous invitational tournaments.
STP204 Getting It Done Yesterday: Rapid Development Processes for Tight Timelines
1:00 PM - 1:45 PM Wednesday, March 28
Expo Hall: Tools & Platforms Stage
What does a development team do when they discover that multiple programs require new courses in order to ensure graduates in every state can receive teaching licenses? This is the challenge Western Governors University faced. State endorsement changes meant creating 17 new courses in less than three months. How did this challenge become a growth opportunity for the team to create a rapid development process?
In this case study session, find out how the WGU team implemented a rapid development process to develop quality courses with an impossible deadline. You will learn how teams comprising instructional designers, curriculum program managers, SMEs, and vendors utilized collaborative tools and strategies to implement an agile design process to develop courses that adhered to quality standards. You’ll explore how three instructional designers applied the agile framework in different ways to deliver quality courses in math, literacy, and science. And you’ll walk away with tips and resources to help your own rapid development.
In this session, you will learn:
- How applying the agile method of development makes eLearning design more efficient and effective
- How to maximize the potential of collaborative tools to effectively work with a variety of stakeholders and minimize the need for long meetings
- How iterative editing and quality assurance practices ensure course quality when developing courses in a short time frame
- How rapid development can be successful in a variety of course management systems or within different third-party platforms.
Audience:
Novice to intermediate designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
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Lesley Reilly
Instructional Designer: Teachers College at WGU
Western Governors University
Lesley Reilly is an instructional designer for Teachers College at Western Governors University. For 12 years prior to joining WGU, she worked for EdTech Leaders Online (ETLO) collaborating with teams of instructional designers, SMEs, and media specialists to help clients understand and meet their educational needs through online learning. Lesley draws from her experience as a classroom teacher to design and develop meaningful learning experiences online. She has a master’s degree in educational technology from the Harvard Graduate School of Education and a bachelor’s in elementary education from the University of Michigan.
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Samantha Coen
Instructional Designer
Western Governors University
Samantha Coen is an instructional designer at Western Governors University. She has about 10 years’ experience in online course design and development as an instructional designer in both higher education and corporate settings. Samantha has proven experience in designing online programs, creating interactive learning environments, and implementing adaptive learning solutions. She holds an MS in instructional design and is presently a doctoral student specializing in instructional design for online learning.
SDD205 Creating Virtual Reality Training Using Interactive 360-Degree Videos and Images
2:00 PM - 2:45 PM Wednesday, March 28
Expo Hall: Design & Development Stage
You may have heard that virtual reality (VR) training experiences have a proven higher retention rate, with retention gains reaching 75 percent in comparison to standard video, eLearning, or textbook training. What you need to know is how to create and deploy VR training quickly and cost-effectively, with the systems you have today.
This session will cover the creation, editing, publishing, and tracking of VR training using 360-degree video. It will highlight the potential learning applications for VR, and the ways you can integrate VR into your current learning environment.
In this session, you will learn:
- About the differences between VR, AR, and MR
- About CenarioVR, a new tool for creating VR training
- How to link multiple 360-degree videos together to create a story
- How to add interaction and instruction to your VR project
Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
CenarioVR, Trivantis’s new VR development tool.
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John Blackmon
CTO and Chief Artificial Intelligence Officer
ELB Learning
As CTO/Chief AI Officer for ELB Learning, John Blackmon is responsible for the development and strategy of company products. Prior to ELB Learning, John was co-founder/CEO of Trivantis, where he created the flagship products, Lectora and CenarioVR. John was also co-founder/lead engineer at BocaSoft, which created various software utilities for the OS/2 operating system. His career started at Electronic Data Systems where he designed automatic identification systems for applications at General Motors, followed by time at IBM where he was awarded a patent for seamlessly running Windows applications under OS/2. He also has a patent pending for Responsive Course Design work.
SMM205 Maximize Your Learning Platform Investment
2:00 PM - 2:45 PM Wednesday, March 28
Expo Hall: Management & Measurement Stage
Many organizations purchase an LMS to help with a few challenges, but fail to fully understand and utilize the full functionality of the technology.
This session will explore how you can extend utilization of your existing platform throughout your organization while reducing overall content spend. Topics include: customization vs. configuration; you only need one LMS; knowledge sharing; and overcoming challenges with connectivity in mobile learning.
In this session, you will learn:
- About creating a space for shared knowledge
- About custom attributes and how they can add to the learner experience
- About widgets and the power to create a unique learner page
- Best practices for expanding platform utilization
Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Knowledge centers, learning paths, widgets, and attributes.
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Carrie Hancock
Sales Director NA
NetDimensions
Carrie Hancock is a sales director for North America at NetDimensions. With nearly 20 years’ experience in the learning management space, Carrie specializes in new business development and major market expansion. Following her early career in marketing and sales in the medical field, she took her healthcare knowledge into computer-based learning for hospitals and health facilities. Carrie contributed to a triple-digit revenue expansion of a small healthcare learning company, which led to a profitable acquisition. She is a graduate of Clemson University.
STP205 Triboo: A Blended Solution to Learning
2:00 PM - 2:45 PM Wednesday, March 28
Room: Expo Hall: Tools & Platforms Stage
Something many organization face when implementing blended learning solutions is the lack of integration between the instructor-led training (ILT) component and the LMS. Integrating ILT or VILT sessions into an eLearning environment can be frustrating for both the trainer and the learner.
During this session, you will learn about the benefits of a blended learning management solution through the use of case studies and practical applications to corporate training. You will explore the components of blended learning and how a BLMS provides for all your instructor and learner needs, and you will examine the front-end and back-end analytics of a BLMS.
In this session, you will learn:
- To clearly identify the advantages of a blended learning management system (BLMS)
- About case studies with practical applications to your business and organization
- Practical applications of social learning and collaboration on a blended environment
- About the possibilities of AI through the use of a virtual tutor on a BLMS environment
Audience:
Novice and intermediate designers, developers, project managers, mangers, directors, and senior leaders (VPs, CLOs, executives, etc.)
Technology discussed in this session:
Triboo, Triboo Mobile, My Academy—corporate university, VR, and 360-degree and interactive video
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Dan Gizzi
VP of Business Development
Learning Tribes
Dan Gizzi is the VP of business Development for Learning Tribes. Dan has worked at the forefront of technology and education for more than a decade. He moved from sales representative to become director of retention solutions at Pearsons, where he partnered with private sector institutions to redesign their offerings for students who weren’t ready to begin college-level courses. In his position with Learning Tribes, Dan continues his path of empowering professionals to reach their maximum potential as they work towards their company’s goals.
701 Micro vs. Macro: Which Learning Experience Works Best?
2:30 PM - 3:30 PM Wednesday, March 28
Salon 9
Is the LMS dead? Can a combination of today’s mobile apps, social interactions, and game-enabled microlearning replace yesterday’s “macrolearning” platforms? Do your training programs need to be so structured and prescriptive when modern adaptive approaches are now a reality? The ever-evolving educational technology landscape presents more choices than ever, but finding the right solution in the deep and wide pool of possibility isn’t always simple.
It is easy to fall in love with today’s “shiny object” solutions that promote an “out with the old, in with the new” strategy to fix your legacy programs. But should these new solutions really be cast as full replacements for the stable, workhorse systems you rely on to organize and track performance? In this session, you’ll discuss how striking a balance between old and new likely represents the best approach for many companies seeking to modernize key training programs and metrics. You’ll explore just how legacy platforms can meld with specialized technology sets to craft purpose-built solutions to support your current and future learning needs.
In this session, you will learn:
- How to combine your macrolearning needs with your microlearning desires
- Why the rumor of the LMS’s death (or imminent demise) is false
- About successful case studies where teams extended the old with the new to address changing requirements and heightened use expectations
- About a mixture of commercial solutions and open-source utilities that can help you assemble your own modern learning experience platform solution
Audience:
Intermediate to advanced designers, developers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Mobile apps, social interactions, game-enabled themes, and extensible APIs, including commercial solutions as well as open-source tools that can enhance and extend legacy learning platforms.
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Robert Gadd
President
OnPoint Digital
Robert Gadd is president of OnPoint Digital and responsible for the company’s vision and strategy. OnPoint’s online and mobile-enabled offerings support more than one million workers and include innovative methods for content authoring, conversion, and delivery extended with social interactions, gamification, and enterprise-grade security for workers on their device or platform of choice. Prior to OnPoint, Robert spent 10 years as CTO of Datatec Systems and president/CTO of spin-off eDeploy.com. He is a frequent speaker on learning solutions—including mobile, informal learning, xAPI, and gamification—at national and international T&D conferences.
702 Taking a Page from Fiction: Applying Novel-Writing Tricks to Learning Design
2:30 PM - 3:30 PM Wednesday, March 28
Junior Ballroom F
Fiction writers know that readers expect certain patterns of dramatic tension and resolution, and if those are absent, a work loses its ability to engage readers. These tried-and-true techniques are gaining popularity as more writers bypass traditional publishing channels. Along the way, their applicability to learning design is becoming apparent.
This session explores the rules and patterns that fiction writers use, and how learning designers can use them to improve learner experience and enhance engagement. You’ll go beyond familiar concepts such as metaphor and analogy and dive into plot, protagonist, point of view, character arc, setting, and style. You’ll look at how each of these concepts (and more) can help you create compelling learning that keeps your audience on the edge of their seats.
In this session, you will learn:
- How to map a learning story from beginning to end
- How to identify the protagonist, villain, and supporting characters for your learning
- How to plot a positive-change character arc and use it to drive engagement
- About tools writers use to stay organized and focused that you can add to your own workflow
Audience:
Novice to intermediate designers and managers.
Technology discussed in this session:
Scrivener and mind-mapping technologies.
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Joe Fournier
Learning Infrastructure Designer
Anthem
A long-time learning professional, Joe Fournier has been a hands-on practitioner, manager, director, and consultant to many Fortune 100 companies. He is currently a learning infrastructure designer focusing on the edge and exploring the use of technology in learning and performance contexts. Joe's current projects and interests include mobile learning, AI/machine learning, chatbots, and blockchain. Joe leads the internal Learning Innovation and AI Enthusiasts learning communities at Anthem.
703 Onboarding for the Modern Global Learner
2:30 PM - 3:30 PM Wednesday, March 28
Salon 5
At Catalina Marketing, new employee onboarding consisted of disparate programs across functions and countries. In some parts of the company, no structured onboarding existed at all. When updating this program, their goals were to provide a consistent experience across the globe; break down silos across different areas of the organization; create an environment for early employee engagement; and socialize Catalina’s culture, values, and behaviors globally. So how did they do it?
In this case study session, you’ll learn how to package eLearning, videos, an online onboarding management system, and feedback mechanisms to execute a global onboarding program. You’ll find out how Catalina, with a small team and minimal budget, designed the new-hire onboarding program to meet the expectations of a youthful global audience. You’ll explore the adjustments they made to the program over time based on feedback, what they considered their big wins, and the tough lessons they learned throughout execution.
In this session, you will learn:
- How to personalize the onboarding experience for every employee
- Ways to engage with employees through highly interactive online learning
- How to influence leadership to take accountability and ownership of the onboarding process
- Ways to maximize existing tools to break down silos in a global organization
Audience:
Novice to intermediate designers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Workday Onboarding, Cornerstone LMS, Articulate Storyline, GoAnimate, Wufoo, and translation services.
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Erika Hebert
Director, Learning & Development
PODS
Erika Hebert has been working with learners for 20+ years to provide development focused on operations, service, sales, and leadership. She provides engaging, innovative learning opportunities through a blended approach of eLearning, live facilitation, and on-the-job training. In 2018, she spoke at the Learning Solutions Conference & Expo. In 2017, she accepted the Skillsoft Innovation Award in the Small/Medium Business category for delivering outstanding business results using learning and talent solutions. In 2020, Erika earned the SHRM Certified Professional designation, which recognizes experts in the HR field.
704 Rapid Prototyping Serious Games Using the Business Model Canvas
2:30 PM - 3:30 PM Wednesday, March 28
Salon 15
When you begin creating serious games, it’s not uncommon to wonder what you need to figure out first. One of the best places to start is with the processes you’ll use. You might think you’d have to learn all-new, game-development-specific methodologies in order to plan, prototype, and build your game—but there are business approaches you might already be familiar with that can work equally well for getting started in game design.
The Business Model Canvas, a common template process for strategic management, can provide you with a plan to visualize new business ideas. This session will show how you can also use this model to design a successful game. By using the Business Model Canvas, you’ll create a starting point for all participants to visualize the project in its initial development process and allow for rapid changes and pivots. In this session, you’ll walk through the steps of using the Business Model Canvas to complete a successful plan that addresses the concerns of your stakeholders and final audience.
In this session, you will learn:
- How to introduce the Business Model Canvas to all project team members
- How to define the value proposition to each customer segment
- How to identify the elements of a minimum value product (MVP) to refine your ideas in the Business Model Canvas
- How to define the customer relationship with your game, create the delivery channels, identify key partners and suppliers, and establish the cost structures
- How to evaluate all of these elements and create a cohesive plan
Audience:
Novice to intermediate designers, developers, project managers, and managers.
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Dennis Glenn
Professor
DePaul University
Dennis Glenn is a professor at DePaul University. His instructional design and eLearning experience was honed when he joined Northwestern University as manager of the advanced media production studio, later being promoted to assistant dean for distributed education at the School of Communication. Dennis has designed interactive virtual patients for the medical industry that assess the cognitive decision-making abilities of surgeons, doctors, and nurses. He has taught at universities including Northwestern, Columbia College, Lake Forest Graduate School of Management, and DePaul’s Graduate School of New Learning, where he teaches in two domains: engaging social media, and mastery learning using serious games.
705 Transforming Your Learning Ecosystem to Drive Business Results
2:30 PM - 3:30 PM Wednesday, March 28
Junior Ballroom G
Today’s learning ecosystems are evolving. Technology continues to advance, people’s learning needs and preferences are changing, and business needs emerge and expand. In 2016, Choice University embarked on the challenge of evolving the franchisee learning management system and tying it more closely to the business objectives of the company and the hotels it serves. This change required a transformation of the learning ecosystem to maximize business results.
In this session, you’ll discover how Choice Hotels International evolved ChoiceU.com, its franchisee-facing LMS, and transformed it to help drive business results. You will learn the steps the team took to discover the needs of users, hotels, and the company itself. You will find out the characteristics of the new environment and actions they took to change ChoiceU.com into a dynamic environment. You’ll see the actual changes and the impacts they made on business results. But the transformation process isn’t over! You will also take a look at what comes next for this learning ecosystem.
In this session, you will learn:
- About the steps the organization took to evolve and transform an LMS/learning ecosystem that can help drive business results
- About the new skills that learning professionals need to help facilitate learning ecosystem transformation
- Lessons from evolving a learning ecosystem—including mistakes that you can avoid
- How to look into the future to anticipate necessary changes for your learning ecosystem
Audience:
Intermediate to advanced designers, developers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Learning management systems.
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Chris Longstreet
Director of Learning Experiences
Choice Hotels International
Chris Longstreet is a director of learning experiences for Choice University and Choice Hotels International. He oversees the creation, administration, and transformation of the learning ecosystem and learning experiences provided by ChoiceU and through ChoiceU.com, the franchisee-facing learning management system. He also coordinates the educational programs and experiences for the Choice Hotels Annual Convention. Chris leads a team that creates and facilitates the learning programs and resources that develop the skills of those owning and operating hotels. His team oversees the learning experiences for over 50,000 students who participate in the programs of Choice University.
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David DuBois
Senior Manager, Learning Analytics and Awards
Choice Hotels International
David DuBois is the senior manager of learning analytics and awards for Choice University, the award-winning franchisee training department within Choice Hotels International. He is a frequent author and speaker around the importance and tactics of learning analytics. David is passionate about leading data analytics for learning organizations.
706 Podcasting for Organizational Learning: A Case Study
2:30 PM - 3:30 PM Wednesday, March 28
Salon 7
As organizations grow, there is too much change occurring too frequently to rely on traditional forms of communication. Meetings, email, and training are just not sufficient to create organizational alignment at scale. Additionally, leaders in growing organizations consistently strive to become better communicators for their organization, and they crave a more authentic way to connect with large teams.
In this session, you will learn how one organization leveraged podcasting to create a sustainable platform for authentic communication. Leveraging SharePoint, TiER1 developed a secure podcasting platform, called Pulsecast, that enables organizational leaders to record from their phones and publish to the whole company in minutes. They also integrated Pulsecast with Yammer, a social intranet, to foster a broader conversation. This session will examine how this platform increased employee engagement; how it became an informal learning channel; best practices for leadership podcasting; and how clients have used Pulsecast.
In this session, you will learn:
- About the benefits of podcasting in a growing or changing organization
- How to program episodes and programs to drive engagement
- Best practices for authentic leadership podcasting
- How podcasting can improve leadership communication habits
- How to integrate podcasting into SharePoint and Yammer
Audience:
Novice to intermediate designers, developers, and managers.
Technology discussed in this session:
Responsive design, Microsoft SharePoint, and third-party mobile recording apps.
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Dustin Shell
Director of Innovation
TiER1
Dustin Shell, a director of innovation at TiER1, is passionate about people, learning, and technology (in that order). He loves combining these to help people do their best work and fulfill their potential. Dustin pushes the limits of technology to help people and organizations grow and connect. He has a strong background in multimedia production, eLearning authoring, instructional design, curriculum design, and learning strategy, and he has experience helping organizations scale their culture through onboarding, leadership development, and social intranets. Dustin is also a published author and speaker on topics such as learning space design, scaffolding and motivation, designing online communities, and gamification.
707 Build Your Own Performance Support and Microlearning Apps
2:30 PM - 3:30 PM Wednesday, March 28
Salon 2
Many training designers recognize that too much knowledge is lost in the transfer from their courses to the workplace. Performance support and microlearning assets, delivered at the point of need, could solve the problem; but often, the company lacks the tools or infrastructure for delivering just-in-time assets.
In this session, you’ll learn how you can easily assemble dedicated performance support web apps that you can quickly integrate into your current training offerings. These apps require little investment in new technology or new skills and can be delivered in a browser from any device. The session will give you the opportunity to engage in the key design steps for building a web app to support a common instructional design process.
In this session, you will learn:
- A streamlined process for extracting the job workflow that will provide the context for locating your performance support and microlearning assets
- How to use templates to create an initial functioning structure in hours, rather than days or weeks
- About criteria for determining the resources that will have the most impact on workplace performance
- Ways to assemble and deploy your app with minimal need for IT support
- Ideas for integrating your web app into your training, an approach that can cut your training time in half as well as significantly improve on-the-job results
Audience:
Intermediate to advanced designers, developers, and managers.
Technology discussed in this session:
Browser-based web apps capable of running on all devices, and HTML files created from Word docs.
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Hal Christensen
President
QuickCompetence
Hal Christensen, President at QuickCompetence, has been providing organizations with strategic guidance and solutions to improve employee performance for three decades. An early pioneer of the performance support movement, he has successfully introduced performance support solutions into many organizations in the financial, healthcare, telecommunications, and energy industries. Hal chairs the ATD NY Performance Support SIG and also teaches an online course, Creating Effective Performance Support Solutions.
708 How to Stop Training Videos from Being Boring
2:30 PM - 3:30 PM Wednesday, March 28
Salon 3
Many people making training videos are wizzes at the technology, but few are schooled in the editorial skills of crafting pictures to convey meaning. As a result, many training videos are boring and fail to engage learners. One reason is that video messages are picture-led. To truly engage learners, you need to create video with a picture-first mindset. You also need to play to its strengths as a modality.
In this session, you will explore what makes a good training video and how pictures are central to visual engagement. You’ll learn about four key techniques that television and digital video professionals use to make video more engaging. You’ll find out how to avoid video that is boring. And you’ll uncover both the opportunities and limitations of video for learning.
In this session, you will learn:
- About four key techniques to increase visual engagement
- How to sequence shots to tell a strong story or convey learning
- About the dynamics of crafting pictures for different devices
- About the opportunities for, and limitations of, video in learning
Audience:
Novice to intermediate designers and developers.
Technology discussed in this session:
Video.
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Jonathan Halls
Author, Rapid Media Development for Trainers
Jonathan Halls
Jonathan Halls, who has spent 30 years as a media trainer, started his professional life in radio hosting a daily live news talk show. Author of Rapid Media for Trainers, Rapid Video for Trainers, and Video Script Writing, he formerly headed up the BBC’s production training in Britain, and is today an adjunct professor at the George Washington University where he teaches digital media. Based in Washington, DC, he provides workshops and consulting for training organizations in how to make instructional videos and podcasts. He has trained thousands of broadcasters, journalists, and trainers in 25 countries, including people from The Financial Times, Daily Telegraph, London Times, Straits Times, Time of India, DeVolkskrant and many more.
709 Lean Learning: Cutting the Fat to Demonstrate Sustainable Learning Value
2:30 PM - 3:30 PM Wednesday, March 28
Salon 16
Business leaders expect learning efforts to deliver impactful results while minimizing disruptions to key processes. They expect performance to improve—not for learning to become more effective—and for learning practitioners to demonstrate results for learning. They also expect L&D to seamlessly integrate learning into business activities while effectively minimizing the use of available resources. Because of this, learning practitioners are entering a brave new eLearning world full of creativity and opportunities to drive integrative business value.
In this session, you’ll explore how L&D is rapidly moving toward Lean learning. Lean is about creating processes that reduce human effort, process time, costs, and defects, compared to traditional systems. This approach offers L&D a leading role and opportunities to drive change and improve operational performance. This session will share strategies you can use yourself and with your team to become Lean, bringing together results, efficiencies, and effectiveness. The strategies you’ll learn will make your business leaders take notice and see you as a valued business partner.
In this session, you will learn:
- How to develop seamless, integrative learning initiatives by leveraging existing learning interactions and technologies
- Ways to reduce learning cycle time by minimizing process disruption, utilizing real-time eLearning approaches
- Strategies for creating valued business relationships through tangible results, and for connecting and partnering with related business activities to deliver targeted learning results
- How to identify and leverage existing learning and business processes to affect precise performance objectives
Audience:
Intermediate to advanced designers, developers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
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Ajay Pangarkar
Performance Strategist, Author, Managing Partner
CentralKnowledge
Ajay Pangarkar is a Certified Professional Accountant and Certified Training and Development Professional. He's a published author. His third book is titled The Trainers Balanced Scorecard: A Complete Resource for Linking Learning and Growth to Organizational Strategy. Other books include The Trainers Portable Mentor and Building Business Acumen for Trainers. CentralKnowledge was recognized by TrainingMag in 2008 as Project of the Year for their work with Apple. He's also an award-winning writer winning the 2014 and 2015 prestigious TrainingIndustry.com Readership and Editors' Award. Ajay was recently awarded Elearning Magazine's 2016 Learning Champion. Ajay is a regular on the #1 Montreal Talk Radio morning show.
710 Doing More with Simple Learning Platforms
2:30 PM - 3:30 PM Wednesday, March 28
Salon 18
Learning happens all around us and in all different forms. You want to reach your target audience in as many ways and as simply as possible. You also face budget limitations, internal IT roadblocks, and enterprises architecture or purchasing challenges.
In this session, you’ll explore real-world scenarios in which organizations solved problems by using one or more non-traditional platforms for delivering accessible learning experiences. You’ll learn the simple ways existing platforms can be used to help people learn and engage, and opportunities to measure effectiveness in these platforms.
- Simple technologies to deliver content
- Ways to combine platforms for effective learning experiences
- Methods for rapid prototyping and testing of these platforms
- Techniques for capturing data from these platforms
Audience:
Intermediate to advanced designers, developers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Mailchimp, SendGrid, Thinkific, WordPress, learning record stores, Google Analytics, xAPI, Help Desk, Knowledge Base.
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Brian Dusablon
Founder
Learning Ninjas
Brian Dusablon, the founder of Learning Ninjas, is an entrepreneur, coach, and generalist who has worked in the eLearning industry for over 20 years as a trainer, developer, instructional designer, LMS administrator, project manager, and consultant. At Learning Ninjas, Brian leads a collaborative consultancy focused on creating and teaching about accessible and effective learning solutions and technologies. Working with organizations and individuals, he applies existing and emerging technologies to simplify processes, improve performance, and measure outcomes. Brian frequently speaks on a range of topics, including accessibility, user experience, innovative technologies, and entrepreneurship.
711 Web Conferencing for the Low-Tech World
2:30 PM - 3:30 PM Wednesday, March 28
Salon 17
Producing virtual sessions can be a technical challenge, especially when some participants are located in areas with low or sporadic internet connections—either domestically or around the globe. Learning professionals who use web conferencing tools with such participants require effective, simple, on-time support for seamless training deliveries.
This session will explore lessons learned from delivering over 100 virtual sessions (primarily on Adobe Connect and WebEx) where the majority of participants were connecting from Africa, Asia, and Latin America. These best practices describe how technical producers, curriculum designers, and project managers can work together to mitigate and resolve typical challenges for low-bandwidth users. This session will also invite participants to collaborate and brainstorm solutions to some of their most pressing technical challenges.
In this session, you will learn:
- How to identify typical technical challenges that users in low-bandwidth areas experience
- How to prepare for and mitigate technical disruptions
- Effective questions to ask your client that can contribute to a more user-friendly design
- On-time producing tips to keep users engaged despite technical interruptions
Audience:
Novice to advanced designers, developers, project managers, and managers.
Technology discussed in this session:
Adobe Connect, Cisco WebEx, Zoom, BlueJeans, Skype, and Google Hangouts.
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Nina Talley Everflow
Senior Program Manager
EnCompass
Nina Talley Everflow is a senior program manager at EnCompass, where she manages a portfolio of international projects, weaving in her expertise in designing and managing virtual spaces for collaboration and learning. Nina has a dozen years of experience in program management and coordination in the areas of international development, training, and education; she has provided multifaceted program support for United Nations and US government agencies and private universities. At EnCompass, her favorite aspect of the job is managing an international team of producers to support the company’s growing VILT deliveries across various time zones and languages.
712 5 Ways to Create Contextual and Embedded Help
2:30 PM - 3:30 PM Wednesday, March 28
Salon 14
Employees want help whenever they need it, but most L&D departments create materials that they store in an LMS or knowledge base. Searching for those materials interrupts your learners’ workflow and takes time out of their day. What if, instead, you could provide help to them in the tools that they use so that all they had to do was simply hover or click a button to get answers?
In this session, you’ll learn five contextual and embedded help strategies (first run experiences/site tours, hover help, hints, in-tool help for Excel, and news feeds) and the free frameworks available to create them. You’ll explore examples of live websites and spreadsheets that give users information when they need it. You’ll also see how easy it is to code these solutions and learn a couple strategies to work with your IT department as they build internal tools. Your learners will thank you for not making them search for a job aid or cheat sheet!
In this session, you will learn:
- About the importance of providing contextual and embedded help to your learners
- Five ways to provide contextual and embedded help to your learners in desktop and online applications
- Two free frameworks you can start using to create contextual and embedded help
- How to partner with your IT department to make contextual help a reality
Audience:
Intermediate to advanced designers, developers, and managers.
Technology discussed in this session:
Code (JavaScript, HTML, CSS, VBA), frameworks (Intro.js, qTip2), and devices (desktop, mobile).
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Markus McKay-Fleisch
Design Manager
Nordstrom
Markus McKay-Fleisch is a design manager for Nordstrom’s learning and leadership team. He has been in L&D for over 10 years, working in insurance, medicine, and retail, and he spent two years as a teacher in Burkina Faso with the Peace Corps. In addition to figuring out how new technologies can help solve training problems, Markus loves making videos and keeping up with the latest graphic design trends to apply to learning projects.
713 BYOD: Build Interactive Video with Storyline
2:30 PM - 3:30 PM Wednesday, March 28
Salon 11
Interactive video helps with engagement and retention of key elements; it also helps to focus a person’s attention on specific areas of the video. But these learning experiences can be expensive and time-consuming to produce. Or are they? Using some “quick and dirty” tools such as video from a smartphone and Storyline, you can build an interactive video experience in about an hour.
In this session, you will explore three distinctly different ways to build interactive video. You will start with the simplest way to add interactivity (markers) and move through to the most complex (hotspots). Learners at this hands-on session will walk away with a template to use in future projects, and be able to extend this template into branching scenarios.
In this session, you will learn:
- Best practices for building interactive video
- How to use cue points to mark timing on an interaction
- How to use markers on a base layer and move among layers in an interaction
- How to use quizzing to stop a video
- How to use variables to set states on objects and provide quiz results
- How to use hotspot interactions and change feedback based on hotspot interactions
Audience:
Novice to intermediate designers and developers.
Technology discussed in this session:
Articulate Storyline.
Participant technology requirements:
A laptop with internet connection and a copy of Storyline 2, 3, or 360.
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Mary Cropp
Senior Director, Employee Effectiveness
Siteimprove
Proudly hailing from the great state of New Jersey, Mary Cropp has made her home in Seattle for the past 20-plus years. Mary has spent her career in adult learning, moving from academia to the corporate training world, and has been fortunate to work on a global level, training people around the world on such diverse topics as organ donation, data literacy, leadership development, how to sew a new cornea onto an eye(!), or how to build a Bluetooth beacon. Mary is a PROSCII-certified change practitioner as well as an ICF-certified coach.
714 BYOD: DIY Motion Graphic Animation Using Camtasia
2:30 PM - 3:30 PM Wednesday, March 28
Salon 1
Motion graphic animation is a great way to compress information into a compelling encapsulated video. You could pay an agency to create it for you, but if you don’t have a big budget—or ANY budget—you’ll probably have to do it yourself. Where do you start? Do you need to learn complicated software? And what happens if you, like most people, aren’t blessed with “design sense”?
Good news: You can create some pretty nifty animations in as little as an hour, with no experience or design sense required! And nobody will even know you didn’t use expensive software—or an agency—to create them. In this session, you’ll learn how to use Camtasia’s animation tools to make attention-grabbing animations. You’ll walk through the entire process from storyboard to finished product, exploring different scriptwriting styles and how to select the right music to capture the mood of your animation. You will even learn how you can turn the animations into standalone course content.
In this session, you will learn:
- How to use Camtasia’s animation features
- How to choose the mood for your animation
- How to storyboard your idea
- How to write a good script
- How to choose the right music
Audience:
Novice to intermediate designers and developers.
Technology discussed in this session:
TechSmith Camtasia.
Participant technology requirements:
A laptop running Camtasia (latest version).
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Sarah Dewar
Educational Technology Specialist
Michael Garron Hospital
Sarah Dewar is a seasoned instructional designer and developer. She has over 20 years of experience in the realm of adult learning, complemented by 15 years of experience creating innovative eLearning solutions for healthcare professionals. Sarah is currently developing a virtual reality training solution to orient healthcare workers to a new state-of-the-art healthcare centre. She also creates custom animation to engage learners. Sarah shares her knowledge internationally and volunteers her expertise to not-for-profit organizations.
715 BYOD: Making Mobile Magic with Responsive Fluid Boxes
2:30 PM - 3:30 PM Wednesday, March 28
Salon 13
Creating interactive training content that adapts automatically from desktop to mobile screens—and everything in between—can drag down your development times. By using fluid boxes, a new responsive layout tool in Adobe Captivate, you can accelerate your development timelines and mystify your learners with flexibility so enchanting it feels like magic.
In this hands-on session, you will learn the fundamental concepts of fluid boxes as part of the mobile content development toolbox. You’ll get demonstrations and step-by-step guidance through the magic of creating and manipulating fluid boxes. You will feel like you’re waving a magic wand when you design and deliver content that dynamically redesigns itself to fit beautifully on virtually any screen.
In this session, you will learn:
- How to create and edit responsive mobile eLearning
- How to develop content that automatically adapts to different screen sizes
- How to optimize your text for mobile responsive content
- How to combine traditional responsive positioning with fluid boxes
- How to control the flow and wrap of content and fluid boxes
- How to create margins, padding, and other spacing solutions
Audience:
Intermediate to advanced designers and developers.
Technology discussed in this session:
Adobe Captivate 2017.
Participant technology requirements:
A laptop (Mac or Windows) running Adobe Captivate 2017.
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Allen Partridge
Head, Digital Learning Evangelism
Adobe Systems
Dr. Allen Partridge is a learning addict with a rebellious spirit and a passion for evidence-based reasoning. Allen served on the doctoral faculties of The University of Georgia and Indiana University of Pennsylvania before joining Adobe in 2007. As Adobe's Head of Evangelism, Digital Learning Solutions, he provides guidance by relating customer experiences and challenges to the product and engineering teams that create Captivate, Presenter Video Express (PVX), and Adobe's extraordinary new learning management system, Adobe Captivate Prime. Allen is well recognized for his videos and presentations to audiences around the world. He has published a host of articles and a handful of books on topics ranging from critical thinking for business training to 3D online game development.
801 Using Prototyping to Revolutionize Your Development Process
4:00 PM - 5:00 PM Wednesday, March 28
Junior Ballroom G
How many times have you had to redo a project after you thought you understood the challenge, the goals, or the requirements? As you start to build more complex interactions and applications, you need a process that will allow you to test a concept, measure its results, and iterate over and over until it meets the needs of your audience.
In this session, you will explore how prototyping can improve your process, lead to better results, and reduce your time in development. You will learn how to adopt and utilize this software development concept as you start your next project.
In this session, you will learn:
- How to use prototyping as soon as you get back to your office
- How to use tools you already have and PDF for quick testing and gathering feedback
- How to pick the best tool for your prototype techniques for sharing and gathering feedback
- How to effectively gather feedback from users before, during, and after each iteration
- Dozens of tips and resources to get you started
Audience:
Novice to intermediate designers, developers, project managers, managers, and directors.
Technology discussed in this session:
Prototyping, the Paper app, Microsoft PowerPoint, and the Marvel app.
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Nick Floro
Learning Architect/Imagineer
Sealworks Interactive Studios
Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.
802 Instructional Design Basics
4:00 PM - 5:00 PM Wednesday, March 28
Junior Ballroom F
People get into eLearning from a variety of professions. Some were subject matter experts or trainers; others had focused their careers on media or web development. At some point, though, someone asked or encouraged them to develop eLearning. So, they bought and learned to use an authoring tool, but they likely weren’t given much background on instructional design techniques and how these can help them build better eLearning.
During this session, you’ll get a solid introduction to the core basics of instructional design. Participants will define what quality eLearning experiences are like by reviewing self-paced courses and discussing likes and dislikes. Then, you’ll look at how using instructional design principles and processes improves quality, ROI, user satisfaction, and success rates. You’ll explore how needs assessments can help you know what your audience needs, and you’ll plan your own needs assessment approach. You’ll also build your skills by learning to write measurable behavioral objectives based on your needs assessments; see examples of course design documents and storyboards; and receive a list of resources that can help you continue to grow your eLearning skills after the session.
In this session, you will learn:
- About the differences between high- and low-quality eLearning
- Why following instructional design processes and principles improves success
- What ADDIE is, and what the stages of this common instructional design process are
- How to develop a needs assessment approach that helps you avoid common eLearning pitfalls
- How to write behavioral objectives that lead to measurable results
- What the process of designing, storyboarding, and producing eLearning looks like
- How to implement and evaluate eLearning
- About skill sets needed for developing high-quality eLearning, and how to obtain them
Audience:
Novice designers and developers, as well as subject matter experts, media specialists, and trainers.
Technology discussed in this session:
This tool-agnostic session will show courses that have been developed in Articulate Studio, Articulate Storyline, Adobe Captivate, Trivantis Lectora, and Udutu.
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Jennifer De Vries
President
BlueStreak Learning
Jennifer De Vries is the president and chief solutions architect at BlueStreak Learning. Jennifer, a CPT, has over 25 years of experience managing eLearning programs for companies such as IBM and Motorola. She frequently writes about eLearning for industry journals and is best known for her groundbreaking report, Rapid E-Learning, published by Bersin & Associates. In 2010, Jennifer was named one of the 20 most influential people in online learning by Online University Rankings. In 2016, she was named Most Influential Woman in eLearning by Corporate America News. BlueStreak Learning focuses on helping organizations successfully start and grow high-quality, customer-focused eLearning programs.
803 Designing Virtual Training for a Global Audience
4:00 PM - 5:00 PM Wednesday, March 28
Salon 7
Are your live online training programs designed for a global audience? Do your global participants feel comfortable in your virtual classes? Have you planned activities that resonate with cross-cultural learners? Since virtual training allows you to easily reach your global workforce, it’s easy to include everyone on the invitation. But if your program design doesn’t account for international and cultural differences, then your learning outcomes and results will fall short.
This interactive session will go beyond the obvious and get into the practical details of how to design, develop, and facilitate virtual training programs that cross cultural boundaries. You will learn five design techniques to create interactive sessions when learners virtually converge from geographically dispersed locations. In addition, you will learn three virtual facilitation tips for engaging culturally diverse learners, and you’ll explore how to create comfortable and inclusive virtual learning environments. You will leave this session with a design checklist and facilitation action plan that you can immediately apply to your next virtual training class.
In this session, you will learn:
- Five techniques to design virtual sessions with a global mindset
- How to apply cultural adaptations to virtual training designs
- How to create a comfortable learning environment for all participants, including international attendees
- Three tips on virtual facilitation for engaging diverse learners
Audience:
Novice to intermediate designers.
Technology discussed in this session:
Adobe Connect, Cisco WebEx, GoToTraining, Lenovo AirClass, Zoom, etc.
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Cindy Huggett
Principal Consultant
Cindy Huggett Consulting
As a leading industry expert and 20+ year pioneer of virtual training, Cindy Huggett, CPTD, has vast experience delivering engaging learning solutions via the virtual and hybrid classroom. She's the author of six acclaimed books on the subject, including The Facilitator's Guide to Immersive, Blended and Hybrid Learning. She is a past member of the ATD global board of directors and was one of the first to earn the Certified Professional in Learning and Performance (CPLP now CPTD) credential. She holds a master's degree from the University of Pittsburgh and was a Triangle Business Journal 30- Under-30 Award Winner.
804 Rapid Learning Game Development: How to Create a Board Game Fast
4:00 PM - 5:00 PM Wednesday, March 28
Salon 14
Save That Sale! is an award-winning multiplayer board game that engages the players in resolving the business challenges around revenue capture, profitability, and customer engagement in order life-cycle management in an omni-channel world. This game was designed, developed, and printed in six weeks. You will walk through the steps from idea to completion, and you’ll leave with a process you can follow when designing board games.
This session will explore how to collaborate to build a game—from idea to print and play in six weeks. In supply chain commerce, consumers expect one fulfilling experience online, in store, across channels. The challenge is to act in concert across all channels to achieve the best customer experience and profitability for the company. The best and fastest way to win is to work together across the channels to “save that sale!” You will see a real-world design process: from ideation to rapid prototyping and playtesting.
In this session, you will learn:
- How to identify course ideas that would make good games
- How to take a course into the game ideation phase
- Rapid prototyping techniques for game design
- Why you must playtest and iterate many times
- What to include in the final published game
Audience:
Novice to intermediate designers, developers, project managers, and managers.
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Deborah Thomas
President
Silly Monkey
Deborah Thomas, the president of Silly Monkey, consults on game-based and traditional learning, mLearning, and eLearning. Among her many honors, Deborah received the 2011 Fun and Serious Games Award for Europe, the 2009 Dugan Laird Award, and the 2009 ASTD Atlanta E-Learning Excellence Award. She has contributed to several books, and has served in leadership roles for the Atlanta Chapter of the Georgia Game Developers Association, ASTD Atlanta, the Technology Association of Georgia Workplace Learning Society, and the North American Simulation and Gaming Association. Deborah earned a BA degree in journalism and education from the University of South Florida and holds numerous training certificates.
805 Cultivating Social Learning in Your Ecosystem
4:00 PM - 5:00 PM Wednesday, March 28
Salon 5
People who are working to strengthen and diversify their learning and performance ecosystem are often interested in figuring out how to amplify social learning in the organization. L&D professionals may find, however, that promoting social learning is not as easy as enabling communication technologies and assigning roles. Learning leaders are sometimes surprised by inactive enterprise social networks and weak peer-to-peer support for learning.
This interactive session will explore specific strategies for cultivating social learning, including when and how to leverage technology and other community supports to enable and amplify interaction. Drawing from research and case studies on successful learning communities and other social learning strategies, the session will provide specific recommendations for promoting social learning among employees who may need support to effectively engage peers as learning partners and resources. It will help you understand the dynamics of social learning so that you can effectively enable, encourage, amplify, and troubleshoot it.
In this session, you will learn:
- About key factors that influence the formation and strength of a peer learning community
- Specific strategies for cultivating a social community to promote learning
- About the responsibilities of community managers and sponsors in successful social learning efforts
- About potential barriers to peer-to-peer learning and strategies to mitigate them
Audience:
Novice to advanced designers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
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Catherine Lombardozzi
Learning Strategy Consultant/Founder
Learning 4 Learning Professionals
Catherine Lombardozzi is a lifelong learning and development practitioner and founder of Learning 4 Learning Professionals. Her work focuses on supporting the professional development of designers, facilitators, faculty, consultants, and learning leaders through coaching, consulting, workshops, and development programs. As an active workplace learning professional with nearly 35 years' experience, Catherine often contributes to professional conferences and journals, and she teaches graduate-level courses in adult learning, instructional design, e-collaboration and consulting. She is author of Learning Environments by Design (2015). Catherine holds a doctoral degree in human and organizational learning from George Washington University.
806 Using Mobile Devices for Continuous Learning
4:00 PM - 5:00 PM Wednesday, March 28
Salon 9
Continuous learning is a widely accepted goal, but how do you make this work? How do you keep learners coming back, and how do you structure content over time to keep learners engaged?
Starting from the assertion that active eLearning is the key to effective continuous learning, this session will describe how a blend of mobile notifications, spaced learning, and periodic engagement builders can combine with gamification and other tactics to ensure employees remain engaged and learning continuously.
In this session, you will learn:
- About the importance of “interruption” in continuous learning
- Practical ideas for how to schedule mobile engagement
- About the importance of salience to ongoing learning
- About new approaches to context relevance that only mobile can provide
- About months-long engagement cycles and how to “goose” engagement
Audience:
Intermediate designers, developers, project managers, and managers with eLearning experience.
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Hugh Seaton
GM
Adept Reality
Hugh Seaton is GM of Adept Reality, a software company focused on using VR/AR in adult learning. Prior to Adept, Hugh founded AquinasVR, a VR/AR software company which he sold to the Glimpse Group, parent of Adept. Hugh’s focus, whether in immersive technologies, IoT or artificial intelligence, is on the intersection of learning science, creativity, and the cutting edge technologies that can bring learning to new levels of effectiveness.
807 Inspiring Competence and Confidence Using Video: A Case Study
4:00 PM - 5:00 PM Wednesday, March 28
Salon 16
Opportunities for practice, reflection, and receiving feedback are essential for improved job performance. Dartmouth-Hitchcock Medical Center (DHMC) found that medical resident training did not yield an increase in the number of autopsies completed. Further, the residents felt unprepared for conversations with grieving family members when seeking approval to conduct an autopsy. The learning team was enlisted to develop a new approach to resident training to boost autopsy rates.
In this session, you’ll learn how DHMC enhanced the traditional medical resident’s training experience by threading video, simulation, and live role-playing into a learning path targeting two areas for improvement: knowledge of the autopsy process, and effective and empathetic communication skills. You’ll explore how video offered opportunity for knowledge acquisition, reflection, and feedback. You’ll find out how residents demonstrated their autopsy knowledge and communication skills through branching simulations where the clinician-family interactions don’t always go according to plan. You’ll see how role-playing at the DHMC Simulation Center provided opportunity for practice and for giving and receiving feedback on performance.
In this session, you will learn:
- Why practice and feedback are essential for improved job performance
- How video can be transformed from a passive experience to an interactive event
- The importance of a needs assessment when starting a new project
- How to bring big training ideas to fruition with a small team
Audience:
Novice to intermediate designers, developers, project managers, managers, and directors.
Technology discussed in this session:
Video, Articulate Storyline 360, BranchTrack, LMS, SurveyMonkey, and Adobe Premiere.
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Logan Stahler
Instructional Technologist
Dartmouth-Hitchcock Medical Center
Logan Stahler is an instructional technologist for CLPD at Dartmouth- Hitchcock Medical Center, where he designs and develops online learning. With an eye for learner-centric design and a technical capacity for video production, he has contributed to the breadth of capabilities that the learning technology team lends to the organization. Before joining D-H, Logan helped establish the online RN degree program at Vermont Technical College. A former high school English teacher, he holds a bachelor of science in education from the University of Vermont and a master of education from Southern New Hampshire University.
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James McCarthy
Instructional Technologist
Dartmouth-Hitchcock Medical Center
James McCarthy is an instructional technologist for CLPD at Dartmouth- Hitchcock Medical Center. He designs and develops online learning opportunities for healthcare professionals. With a background in both social work and health information technology, he brings a unique methodology to instructional design that focuses on learner-needs analysis, authentic practice, and strategies for knowledge retention. James has a bachelor of arts in psychology from the University of Massachusetts, a master of education in instructional design from the University of Massachusetts, and a certificate in gamification from the Wharton School of the University of Pennsylvania.
808 Using Game Mechanics to Design Serious Games
4:00 PM - 5:00 PM Wednesday, March 28
Salon 2
Feeling like you can’t get past gamification? Tired of matching, memory, or Jeopardy-style games? Everyone hits creative road blocks. Maybe you see a great example of a learning game online but feel held back creatively by learning objectives. How do you create a serious game while ensuring you meet your learning objectives?
In this session, you’ll learn about common game mechanics and how to apply them to serious games in learning. You’ll walk away with real gameplay and game-based learning examples that can achieve almost any learning objective.
In this session, you will learn:
- Why serious games perform better than gamification
- What components make quality game design
- How to interpret game mechanics in gameplay
- How to apply game mechanics in your design
Audience:
Intermediate designers, developers, managers, and directors with general knowledge of gamification, game-based learning, and serious games.
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Tara Aiken
Senior Manager, L&D Strategy and Operations
Target
Tara Aiken is the senior manager of L&D strategy and operations for Target. Tara, who was previously in charge of instructional design and media at Life Time Fitness and instructional design for C.H. Robinson, has developed and implemented strategies for instructional technologies and design for experienced design teams and teams of subject matter expert instructional designers.
809 The Quest for a New LMS
4:00 PM - 5:00 PM Wednesday, March 28
Salon 15
The organization’s LMS contract was coming to an end. After thoroughly reviewing its effectiveness, the team concluded it was no longer meeting their needs for the following reasons: End users were unable to access content on mobile devices. The system lacked eCommerce capabilities and wasn’t inviting or engaging. They had a limited licensing model. There were limited reporting capabilities and no dashboards. The cost was high. There was limited integration with internal systems.
This session will explore technologies, available in a number of platforms, that solved each of the challenges mentioned above. You will learn about the team’s process of narrowing down their selection of platforms by not only creating a list of requirements they wanted in an LMS, but also identifying use cases for each of the requirements. They also looked at several content providers to determine whether the content met their needs and to ensure a deep integration with their LMS of choice.
In this session, you will learn:
- How to turn an LMS into an engaging and interactive platform
- Strategies for turning an LMS into a knowledge sharing library
- How to use your LMS to create and track instructor-led sessions
- About available analytical capabilities and interactive dashboards that your executive team will have at their fingertips
Audience:
Novice to advanced project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.) with basic knowledge of learning management systems.
Technology discussed in this session:
Adobe Captivate Prime, Docebo, Totara, Absorb, Bridge, OpenSesame, Lynda.com, and Harvard ManageMentor.
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Margharita Nehme
Learning Experience Specialist
Evident Learning
Margharita Nehme is a Certified Professional in Talent and Development (CPTD) and an accomplished learning design and technology specialist. She holds a Master's of Educational Technology and has over 15 years of experience in providing results-driven and impactful learning programs. Her expertise includes the creation, execution, and evaluation of training programs, message design, and 2D animation, as well as the evaluation, selection, and implementation of enterprise learning ecosystems.
810 BYOD: Getting Started with Augmented Reality
4:00 PM - 5:00 PM Wednesday, March 28
Salon 11
Finding ways to make learning “stick” with technology is always a challenge. Augmented reality (AR) is one of those “make it stick” technology options available for education and training. Knowing where to get started with AR is a little challenging, but with the right foundation to start from, AR can be an exciting and engaging tool to use in learning development.
This session will demonstrate how easy it is to get started using augmented reality. You will be introduced to free and low-cost tools that will make developing an AR project a simple, effective, and fun experience. During this session, you will be working hands-on with tools to create an AR experience. You will leave this session with a working AR project and the knowledge of how to plan, build, and share this project, and future AR projects, with the world.
In this session, you will learn:
- About the difference between AR and virtual reality
- About free and low-cost tools that are available to create an AR project
- About the different types of media you can use in AR development
- How to use multimedia to enhance your project
- Where AR fits as a solution to your learning and development needs
Audience:
Novice to intermediate designers, developers, project managers, and managers.
Technology discussed in this session:
iOS, Android, Zappar, and Aurasma.
Participant technology requirements:
A laptop and the Zappar and Aurasma apps.
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Destery Hildenbrand
XR Solution Architect
Intellezy
Destery Hildenbrand is an XR solution architect with Intellezy. Destery has over 17 years of experience in training and development and seven years focusing on immersive technologies. Destery has spent time in corporate environments and higher education. Destery's primary focus is helping organizations plan, design, and develop engaging learning experiences through Immersive technology.
811 BYOD: 10+ CSS Tricks You Can Use for Articulate Rise Published Courses
4:00 PM - 5:00 PM Wednesday, March 28
Salon 1
Articulate Rise is awesome! It makes it easy to create responsive eLearning by simply filling out a form, and it looks great on every device. But sometimes with simplicity you don’t get as much flexibility as you want. What if you want to hide the page titles or adjust the style of the buttons? Luckily, there are some simple CSS tricks you can do to Articulate Rise courses that give you greater ability to visually adjust the output of your courses.
In this session, we will cover 10+ tricks you can do with CSS to get a specific look/feel with your Articulate Rise courses. You can hide sections you don’t want, adjust the margins and paddings of default sections, and even change what the default UI elements look like with nothing more than simple CSS tweaks.
In this session, you will learn:
- How to hide the page title section
- How to adjust the style of the default UI elements
- How to adjust spacing and margins for default pages
- How to create breakpoints for responsive code adjustments
Audience:
Intermediate and advanced designers and developers; some CSS helpful, but not required.
Technology discussed in this session:
Articulate Rise, CSS, Sublime Text.
Participant technology requirements:
Articulate Rise, CSS.
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Jeff Batt
Founder
Learning Dojo
Jeff Batt has 15+ years of experience in the digital learning and media industry. Currently, Jeff Batt is a Learning Experience Designer for Amazon. He is the founder and trainer at Learning Dojo, a company dedicated to training you to become a software ninja in various eLearning, web, and mobile-related software applications. He was also the program manager of DevLearn for The Learning Guild. Jeff often speaks on developmental technologies such as xAPI, HTML5, augmented reality, mobile development, eLearning development tools, and more.
F04 Panel Discussion: The Evolution of Instructional Design
4:00 PM - 5:00 PM Wednesday, March 28
Salon 3
Instructional design remains at the core of all formal learning solutions. However, as the nature of work changes and technology advances rapidly, how is the science and practice of instructional design evolving to answer the bell?
In this session, our panel of experts will explore the future of instructional design. They will examine the workplace changes that are driving the need for ID to evolve, and the technologies being employed to address these evolving needs. They will explore the impact that new research is having on traditional beliefs about instruction. Additionally, the panel will draw upon their personal observations about where they see instructional design headed, and how they are adapting their practices to meet these changes.
In this session, you will learn:
- About the latest ideas and advances in instructional design strategy
- About common misconceptions and myths in ID
- About the changing nature of work and its impact on instructional design
- How technological change is influencing the design of formal learning
- How scientific research is creating new ideas for how to approach ID
- About the latest tools to aid in the ID process
Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
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David Kelly (Host)
Chairman
The Learning Guild
David Kelly is the Chairman of the Learning Guild. David has been a learning and performance consultant and training director for over 20 years. He is a leading voice exploring how technology can be used to enhance training, education, learning, and organizational performance. David is an active member of the learning community, and can frequently be found speaking at industry events. He has previously contributed to organizations including ATD, eLearn Magazine, LINGOs, and more.
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Clark Quinn
Chief Learning Strategist
Upside Learning
Clark Quinn, PhD is the executive director of Quinnovation, co-director of the Learning Development Accelerator, and chief learning strategist for Upside Learning. With more than four decades of experience at the cutting edge of learning, Dr. Quinn is an internationally known speaker, consultant, and author of seven books. He combines a deep knowledge of cognitive science and broad experience with technology into strategic design solutions that achieve innovative yet practical outcomes for corporations, higher-education, not-for-profit, and government organizations.
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Kevin Thorn
Director of Development
Artisan E-Learning
Kevin Thorn holds an EdD in instructional design and technologies and is an award-winning eLearning designer and developer. He is the director of development for Artisan E-Learning, and principal owner of NuggetHead Studioz, LLC., a boutique studio specializing in consulting and developing custom learning experiences. Kevin combines his skills in technology, instructional design, eLearning development, illustration, graphic design, animation, video, and educational comics to develop innovative learning solutions. He is a well- known industry speaker and trainer in visual communication, eLearning development, and design workflows and is a certified facilitator in LEGO® Serious Play® methodologies. ?
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Diane Elkins
Owner/Founder
E-Learning Uncovered
Diane Elkins is owner of Artisan E-Learning, a custom eLearning development company, and E-Learning Uncovered, where she helps people build courses they're proud of. She has built a reputation as a national eLearning expert by being a frequent speaker at major industry events for ATD, The Learning Guild, and Training Magazine. Her favorite topics include accessibility, instructional design, and Articulate Storyline. She is co-author of the popular E-Learning Uncovered book series, as well as E-Learning Fundamentals: A Practical Guide, from ATD Press. She is a past board member of the Northeast Florida and Metro DC chapters of ATD.
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Connie Malamed
Founder and Mentor
Mastering Instructional Design
Connie Malamed helps people learn and build instructional design skills at Mastering Instructional Design. She is a consultant, author and speaker in the fields of online learning and visual communication. Connie is the author of Visual Design Solutions and Visual Language for Designers. She also publishes The eLearning Coach website and podcast. She was honored with the Guild Master award in 2018 for contributions to the learning technologies industry.