Practice makes perfect. Few would argue with that statement, but how do you provide enough time for ongoing practice and meaningful feedback with time-crunched employees?

In this session, you will learn how a video learning portal enabled with patented video interactivity directly impacts and improves the skills of students and employees. See how, by applying the power of a secure, interactive video portal, student practice is recorded, reviewed, and commented on privately or in peer groups. Learn how video enables subject matter experts to rate, rank, share, and collaborate with learners to both extend the reach of those subject matter experts and provide learners with more opportunity to practice new skills.

In this session, you will learn:

• About the components of a measurable, collaborative learning environment
• Best practices for improving skills through use of interactive video
• Strategies for connecting, teaching, and maintaining student engagement
• How to combine video-based learning, collaborative sharing, ranking, rating, and reinforcement

Audience:
Novice managers and directors.

Technology discussed in this session:
Viddler.

The use of online video has become an essential part of teaching and learning. At the same time, it is challenging to provide accessible video accommodations for audiences across platforms and languages. Google thinks that all video material should be universally accessible—why not caption?

In this session, you will learn about various captioning solutions and the costs and benefits derived from each. You will learn how to visually design captions and some implementation best practices from cutting-edge use cases. Finally, you will explore the process of how to translate videos into other languages.

In this session, you will learn:

• Captioning basics and best practices
• How to translate videos
• About the importance of video accessibility
• How to visually design captions

Audience:
Novice and intermediate designers, developers, and project managers.

Technology discussed in this session:
Caption files, YouTube video editing, and automatic captioning tools.

By now, most eLearning providers have already embraced a mobile strategy to produce video content that will stream seamlessly across mobile devices. But when it comes to converting existing materials to achieve the same results, they seem to struggle because that same workflow will involve starting from scratch, which is neither advantageous nor cost-effective. Since the technologies are becoming obsolete, and not the content, a more adequate solution is needed.

In this session, you will learn how to easily automate and migrate flash videos to another format that will reach your mobile audience. You will find out how Concordia University converted 50 non-mobile-friendly courses, consisting of 1,153 FLV videos, in a matter of days without the help of videographers and integrators. The success of this migration resides in the chosen tools and technologies, which will be showcased. From the proof of concept to the full deployment, all the phases will be presented so that sample codes, compression presets, server settings, and more can be shared during that hour.

In this session, you will learn:

• An efficient workflow for converting FLV to MP4
• About tools and technologies like FFmpeg and XML manifest
• The optimal presets for video conversion based on bandwidth
• How to choose the right video player(s)
• About standards and protocols for mobile video delivery

Audience:
Novice and intermediate designers, developers, and project managers.

Organizations transforming their businesses for new digital platforms and marketplaces need to make such transition as effective and painless as possible. During the rollout of new software platforms, companies need to continuously monitor the impact that new digital procedures and processes are having on workforce acceptance and customers’ engagement. More effective and intelligent solutions are needed to make companies cross the digital chasm—without falling into it.

In this session, you will learn how a new generation of interoperability specifications for learning analytics, process management, and technical documentation, such as the xAPI, BPMN, and DITA, may work together to help you design highly effective and efficient performance support solutions. You will see how such new standards may help you reduce the time and money it takes to produce quality software documentation and training materials, and help you reduce application maintenance ticketing and helpdesk calls. You will learn how customers from leading industries have adopted an electronic performance support solution based on such interoperability specs to effectively on-board new personnel and engage customers in real-life scenarios.

In this session, you will learn:

• How new-generation performance support ecosystems can support digital transformation
• How to reduce time and costs of producing quality software documentation and training materials
• How to deliver better application maintenance with reduced ticketing and helpdesk calls during new software platform launch and migration initiatives
• About xAPI, DITA, and BPMN in action

Audience:
Novice to advanced designers, developers, project managers, and directors.

Technology discussed in this session:
Skillaware, a process performance support solution

Juggling the related-but-different needs for effective formal learning and informal performance support can be daunting. So how do you keep your project from falling short in delivering client needs on time and within budget? How do you adjust when client needs are often changing? Agile provides a framework for adapting to change as it happens and working with the client to deliver the content most needed by learners.

Participants in this session will learn about the Agile project management methods adapted specifically for instructional design and performance support projects. From project kickoff to iterative development and evaluative release schedules, learn how project teams can use Agile methods to keep things on track and constantly improving. You’ll learn about the tools and supplies you need, how to choose a project to pilot, and how to bring your team, your subject matter experts, and your project stakeholders along to deliver the most value to the learners and users.

In this session, you will learn:

• How to make a business case for approaching a project using Agile project management
• To kick off projects using techniques to agree upon scope and set the project up for success
• How to plan for iterative releases of both formal learning and informal performance support
• How to use evaluative data from releases to inform future iterations of the project

Audience:
Novice to advanced designers, developers, and project managers.

Business leaders often request training when there are better options available. Even when they do need “courses,” it’s often only to check off a box. In these situations, you have a responsibility to validate that creating a course is the most effective and efficient approach. Even when courses are appropriate, they’re rarely enough on their own to drive the change organizations need.

In this session, you will learn how to shift from the traditional course delivery approach to a consultant’s mindset focusing on the performance needs of your organization. You’ll learn valuable strategies and effective questions you can ask to uncover the most efficient and effective solutions, whether they are courses, social and collaboration tools, performance support, or other lower-tech alternatives.

In this session, you will learn:

• About factors that impact performance, including which ones training can and can’t address
• About questions that you should ask and answer before beginning any learning program
•  How to guide stakeholders to more efficient options

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

As a performance support professional, you “get it,” but what if your leadership doesn’t? How do you prove that PS is the way to address a business issue and move your organization toward innovation? This session will review a step-by-step framework for developing a proof of concept and demonstrate several budget-friendly tools you can use to make PS come alive.

Get your leadership on the PS train, and increase your credibility and value to your organization. In this fast-paced session, you will learn how to frame the PS discussion for leadership and apply it to your own challenge. You will view several budget-friendly tools and examples you can use to build your own proof of concept. You will also be invited to share insights and ideas with the group. A dynamic list will be developed as the session unfolds—and beyond.

In this session, you will learn:

• A framework for developing a PS proof of concept
• About tools for creating the proof of concept
• Ways to use tools to deliver an effective PS proof of concept
• About potential plans that you can apply to your own organization

Audience:
Novice and intermediate designers and developers.

Technology discussed in this session:
Photo-collection sites, curation tools, and other social learning supports.

When investing in technologies and applications to enable effective workforce performance support, who is buying? Who is investing time? Who manages them? Who creates the assets? Who deploys the assets? Who are the beneficiaries? 

As technologies evolve, so do the answers to these questions. No longer is the training department the answer to all questions; the stakeholders are diversifying. During this discussion, we will address various technologies and advances in our field as well as the answers to the questions above. The goal is to guide conversation and to exploit current innovations available to us.

After more than half a decade, what’s the current state of mobile learning? Looking around the industry, one would think that little has changed since 2010. The focus still seems to be on porting your content over and designing small courses and modules for your learners. This is a core problem holding mobile learning back at many organizations today. They’re missing the bigger picture.

In this session, you will deconstruct the issues that are holding organizations back from realizing the true potential of mobile. You will engage in a discussion that will help you, and the industry, get mobile efforts back on track. The reason organizations are not seeing results with mobile endeavors isn’t that what they’ve produced is bad; it’s just that they’ve made things that aren’t particularly useful. In this session, you will explore some frequent, fundamental mistakes and find a path to correct them, focusing on the best that mobile learning has to offer.

In this session, you will learn:

• Why the potential of mobile seems out of reach
• About the true potential of mobile technologies for learning
• About the differences between quality and usefulness
• From mobile mistakes that have been made by many organizations

Audience:
Novice to advanced designers, developers, senior developers, and managers.

Technology discussed in this session:
Various mobile technologies.

In this session, you will learn how to help your organization understand what the journey toward adoption of the performance support discipline will require. You will learn how the shift entails moving beyond the traditional training paradigm and adopting an intentional focus on performance. You will learn what it means to treat your organization or enterprise like a dynamic learning and performance ecosystem, and how looking through a performance lens changes the rules of engagement when it comes down to an ultimate goal of sustaining workforce performance solutions.

Online learning has addressed two out of the three major learning acts: accessibility and affordability. The third act, efficacy, has yet to be addressed at scale. Luckily, there are effective instructional techniques: practice, peer interactivity, self-reflection, and mentoring. In this session, learn how your organization can go beyond accessibility and affordability to address the third learning act. Now that everyone has a sophisticated video production company in his or her pocket (i.e., mobile phones), anyone can bring the magic of face-to-face learning—where learners practice, interact with one another, self-reflect, and receive coaching—to an online setting without degrading the learning efficacy.

The need to demonstrate that your learning content is effective is nothing new. Industry experts in content are asked all the time, “Is my content good? How do I know?” With years of experience in helping customers’ content be the best it can be, two content strategists from Inkling will walk you through the five key elements that make up effective content. This session will provide you with the guiding principles that will help you take your content from not to hot.

This session takes a look at what HTML5 is and how you can use it today to deliver the next generation of learning and applications. What can you learn from the buzz and new tools appearing in the consumer and corporate environments, and how can you take advantage of them to help users learn? You’ll learn what you need to consider in designing content, and you will get technical guidelines. Get an introduction to five hot features in HTML5 that you can start using today, and prepare for developing with the new standards. You’ll also receive several great resources to get started with your team, from design techniques to mastering development.

As organizations roll out mobile devices across the enterprise, opportunities to improve personal productivity emerge for savvy users. But others who aren’t as knowledgeable about mobile technology may not realize the full potential of these devices and the mobile platform. This session will review how to tackle the knowledge gap to help bring new mobile users up to speed and improve enterprise competency with mobile tools and technologies.

In this session, you will learn how Anthem helped improve competency across the enterprise on the iOS mobile platform. You will hear about some of the unique challenges you may face in creating relevant general learning content for the diverse audiences using these platforms. This session will show you how to identify potential performance improvements and cost savings in making the case for a mobile competencies development initiative. By improving overall competency with mobile, L&D teams can improve general performance of associates using mobile technology. This is low-hanging fruit for any organization that has rolled out mobile technology.

In this session, you will learn:

• How to identify and address the unique challenges of your mobile ecosystem
• How to identify potential performance improvements and cost savings in making the case for a mobile competencies development initiative
• How to prioritize which aspects of mobile device utilization to address first
• Several approaches to capturing videos from mobile devices
• Which tools and techniques to consider in producing learner-ready videos
• How to consider hosting options for your mobile competency solutions

Audience:
Novice and intermediate designers, developers, and project managers.

Technology discussed in this session:
iPad, iPhone, QuickTime, mobile device management, and Camtasia.

Ensuring that content from suppliers and developers will work on mobile in your environment is tough. Things get tougher with multi-platform desktop and mobile and bring-your-own-device environments. How can one readily test, verify, debug, or demonstrate mobile eLearning in an LMS?

In this session, you will discover how to do more testing and validation on the desktop. You will learn to use built-in capabilities of your preferred browser (and a second browser) along with simple plugins. Finally, you will leave the session with simple tricks and tools to share iPad or Android screens over WebEx or make video captures.

In this session, you will learn:

• To fake out your content and learning management systems to test mobile on your laptop or desktop
• About the benefits of a second browser and plugins for testing
• About built-in features of your own browser for more convenient testing
• How live screens can be shared and captured from mobile devices

Audience:
Novice and intermediate designers and project managers.

Technology discussed in this session:
Responsive design tools in browsers, UserAgent plugins, QuickTime app on Mac OS X, Apple AirPlay, Android Screencasting, Microsoft Mirrorcast, and wireless display adapters for Microsoft and Android devices.

Technology Required:
A laptop (Mac/Win/Chrome)—install Firefox or Chrome; optionally, get a trial copy of the Reflector application; and a mobile device (iPad/iPhone/Android)—bring your USB sync cord.

Two of the most popular technologies used to engage learners today are video and mobile. Videos are becoming increasingly interactive, even on mobile devices, but developing these videos can be complex. Where does an organization start?

In this session, you will explore how organizations can apply interactive video on any modern device to create an impactful experience. You will see how one organization in particular is managing the challenges that only bleeding-edge technology can provide. You will also explore how video interactions can be tracked and correlated with performance data, using the xAPI to measure real business impact from training.

In this session, you will learn:

• About real interactive video examples in action
• How xAPI statements can be added to interactive video to track user interactions and how long learners watch specific elements
• How combining engaging and entertaining content with advanced metrics and analytics can benefit your organization
• How entertainment techniques applied to training can benefit everyone involved

Audience:
Novice to advanced designers, developers, project managers, and directors.

Technology discussed in this session:
Mobile apps (web and native), LMS, LRS, interactive video, and the xAPI.

The explosion of mobile devices has revolutionized the web design world, which has shed approaches based on centuries-old printing methods to embrace a new grammar of design, responsive web design (RWD). But the world of learning has not caught up. Like learning any new language, working in RWD means learning to think differently. Thinking differently, though, gives you an opportunity to change how you design learning experiences for the better.

In this session, you will learn the differences between the grammar of “traditional” web design and the grammar of responsive design. Furthermore, you will learn how the grammar of RWD affects and alters the ways we can design and create web experiences. You will explore how to leverage the grammar of RWD to make better learning experiences. Finally, you will learn how RWD can support true single-sourcing of content to support learning—not only across multiple devices but across multiple learning needs, from formal learning to informal learning such as performance support, knowledge bases, and job aids.

In this session, you will learn:

• The differences between the grammar of “traditional” web design and the grammar of responsive design
• How the grammar of RWD affects and alters the ways we can design and create web experiences
• How to leverage the grammar of RWD to make better learning experiences
• How RWD can support true single-sourcing of content

Audience:
Novice and intermediate designers, developers, and project managers.

Technology discussed in this session:
Responsive web design.

For many organizations, the front-line staff would most benefit from mLearning, yet challenges arise when this audience has different levels of technological adoption and is geographically dispersed. For all learners, mLearning needs to be intuitive, effective, and simple. How can L&D professionals make the best possible mLearning solutions that truly deliver on the learning objectives?

In this session, you’ll explore 10 factors that led to the successful design of two large-scale mLearning projects at ExxonMobil. Through case studies, you’ll examine the practices that resulted in a successful mLearning user experience, from the choice of images to technology decisions to screen design. Finally, you’ll explore usability, learner context, user interface (UI) design, and accessibility through a practical look at design and implementation.

In this session, you will learn:

• About different influences on the mobile learning user experience
• About the critical factors for effective interaction
• About the role of word choice, size, navigation, style, and object placement on the user experience
• About the benefits of a simultaneous hybrid technology structure (web streaming and native app) to appeal to all users
• Best practices to increase user adoption and knowledge transfer

Audience:
Novice and intermediate designers, developers, and project managers.

Technology discussed in this session:
iOS7+, Android Jellybean 4.1+ , and HTML5.

There is a lot of mediocre training out there. This can be attributed to a shortage of time and money available to corporate training departments. Many of the DIY development tools currently in use yield passive learning experiences that are not engaging and do not require critical thinking or problem-solving skills. We are out to change that by using game-based technologies to improve engagement and produce measurable results.

In this session, you will explore why game-based learning produces results based on brain science. You will see various game-based development tools and learn how and where they can be most effective. You will hear success stories from actual implementations of game-based learning in the workplace. You will learn about the latest trends in gamification and the disruptive learning trends that are game changers for corporate training. And you will see actual examples of cutting-edge technology applied to solve training challenges to engage learners.

In this session, you will learn:

• How disruptive learning trends in gamification are improving factual and skill-based knowledge and retention
• Why gamification and game-based learning are important trends in the changing demographics of the global workforce
• About game mechanics and platforms for creating immersive 2-D and 3-D simulations for both single-player and multi-player learning
• How and why video storytelling can be effective for leadership and skills training
• How and why games drive engagement and how engagement can be measured

Audience:
Novice to advanced designers, developers, and project managers.

Technology discussed in this session:
Immersive 2-D and 3-D simulations, video-based simulations, diversity dramatizations, podcasts, and scribe video training programs.

As training audiences are deployed with mobile devices to use for training and performance support, performance technologists often face challenging logistical and infrastructure constraints when building performance solutions.

In this session, you will learn how to cherry-pick technology to empower mLearning. You will learn how to aid content development teams in streamlining the training experience for learners by eliminating dependence on training sites and knowledge management. You will gain insights into enabling personalization to create a solution for learners to continue education on the fly. Finally, you will learn to better understand your learners and deliver individualized experiences.

In this session, you will learn:

• How to leverage technology and resources to facilitate different platforms and devices for training
• How to stay in-house rather than using an external vendor
• How to manage graceful loading and consume heavyweight content

Audience:
Intermediate designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Cordova, Sencha Touch, Angular, iOS, Android, iPads, and tablets.

The convergence of mobile delivery, micro-learning, and new authoring tools provides great opportunities to innovate where limited time and budget are available. Much mobile-delivered micro-learning focuses on spaced repetition and memorization. Micro-sims go beyond knowledge and comprehension and require learners to synthesize and apply concepts in realistic contexts.

In this session you will learn a practical challenge/choices/consequences micro-sims model that succinctly and powerfully provides opportunities for risk-free practice in contexts that are closer to the point of performance for learners. With (almost) ubiquitous Wi-Fi, micro-sims can incorporate video segments on mobile devices, further enhancing their impact. You will learn the theory and measured impact behind micro-sims, viewing real-world examples of micro-sims in different industry situations. You will learn just how easy it is to design and deliver this learning format on mobile devices.

In this session, you will learn:

• The measurable benefits of the micro-simulation approach
• The key design principles behind effective micro-sim creation
• How to apply different authoring tool and delivery mechanisms to your own mobile production processes
• When to use micro-sims as part of a broader program delivery

Audience:
Novice and intermediate designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Tablets and smartphones that use HTML5. Different authoring platforms will be compared.

You could buy a midsize house with the amount charged for training by some video production companies. So how do you produce a professional-quality training video on a nearly nonexistent budget? A video that you can be proud of, that “represents”? That includes on-screen talent and a technical demonstration at the same time?

In this session, you will learn how training developers at Cisco created a professional video using personal equipment, office supplies, basic video editing software, and on-staff talent. You will learn how you, too, can create a customer-facing video to represent your company and product like a pro. Finally, you will learn how it can all be done on almost no budget with some extra elbow grease—and a few laughs!

In this session, you will learn:

• How professional-looking video is being done at Cisco
• How cheaply it can be done
• About the required equipment and office supplies
• Methods to use to produce your own video on a budget
• How to bring it all together with standard video editing software

Audience:
Intermediate and advanced designers, developers, and project managers.

Technology discussed in this session:
Mobile device to shoot video, Adobe Fireworks (or graphics editing program) to prepare screenshots, and Adobe Premiere or iMovie to edit video and effects.

Video is a great way to get the user’s attention and animate your content to audio, but it has a tendency to be static, not allowing the user to interact with the content on the screen.

In this session, you will learn how to go beyond just static video and allow your users to interact with your videos. During the session, you will take ordinary video and add interactive elements, such as clickable areas on the video that, when clicked on, could allow the user to explore concepts in more depth. You will also learn how to branch out to different videos depending on the user’s choice. Finally, you will see how to publish this interaction to be viewable on all mobile and desktop devices.

In this session, you will learn:

• Adobe Edge Animate basics
• How to import video into Edge Animate
• How to control your video with different triggers
• How to branch to other videos depending on user choice
• How to create interactive buttons over the video
• How to publish your interaction to be viewed on mobile and desktop devices

Audience:
Novice to advanced designers, developers, project managers, and directors.

Technology discussed in this session:
Adobe Edge Animate.

Technology Required:
Adobe Edge Animate.

L&D is vital to the continued growth of any organization, but how do you develop relevant content that your employees can relate to? And how do you keep your employees engaged and involved in the process of learning?

In this session, you will see firsthand how Sierra Nevada Brewing Co. utilized a video contest to generate more than 90 training videos in just over 30 days, all of which were created by employees outside of the training department. You will see how these employee-created videos were used in the launch of a new learning management system and how they helped create a positive learning experience for our employees while building excellent training content for our LMS.

In this session, you will learn:

• About informative training videos done by employees outside the training department
• How to encourage employees to actively participate in development of training content
• How to promote training initiatives through training-based rewards
• How to successfully launch a new learning platform/system by engaging employees in its development
• How to quickly create and gain training content by including all employees

Audience:
Novice to advanced designers, developers, and project managers.

Technology discussed in this session:
Mobile devices, including tablets and cell phones; DropBox; and Cornerstone LMS.

Online video-based instruction can be just as ineffective as traditional face-to-face lectures when learners are passive recipients of information. The “testing effect” describes the observation that the process of remembering concepts or facts increases long-term retention of those concepts or facts. The creation of question-embedded videos offers a practical way to increase user engagement and increase long-term retention.

In this session, you will learn how to not only embed questions into your instructional videos but also monitor the effects on learner engagement and retention. Case examples from the University of California–Davis School of Medicine will demonstrate both the theory and process of using question-embedded videos to teach. There will be particular emphasis on helping learners identify how they might use this approach in their teaching.

In this session, you will learn:

• About the evidence for test-enhanced learning
• About the workflow to create question-embedded videos
• How to download and install the necessary tools to begin creating your own question-embedded videos
• How to monitor learner engagement and retention using video analytics
• How to identify the next steps for using this information in your own teaching

Audience:
Novice and intermediate designers, developers, and project managers.

Technology discussed in this session:
HapYak (question-embedded videos), Wistia (video hosting), WordPress (learning management system), and Chrome and Safari (web browsers).

Incorporating gaming techniques (serious games, social games, and gamification) within educational programs and corporate training experiences is one of the hottest topics in the learning and development field today. If your organization isn’t already leveraging the power of gaming, then this session is the perfect way to quickly assess whether and where mobile gaming and gamification techniques are right for your organization.

The session will explore some of the most pressing questions academia and corporations are asking, including: What’s the difference between games and gamification? Aren’t games only for the Millennial generation? In what ways are games an effective means to deliver educational and corporate training experiences? How do you blend gaming experiences within existing learning programs and courses to make a business impact? How do you gain stakeholder buy-in for games at work and at school?

In this session, you will learn:

• The distinction between games and gamification
• About a variety of real-world mobile learning gamification experiences that have been proven to improve performance and increase retention
• Best practices for increasing the effectiveness of games and gamification
• How to sell the concept to your stakeholders, and tips for gaining their buy-in for the project

Audience:
Novice and intermediate designers, project managers, managers, and directors.

Technology discussed in this session:
Games and gamification techniques applied through a variety of mobile devices.

When it comes to organizational learning, the potential impact of mobile is off the charts. Mobile has evolved well beyond the idea of course completion on a phone and now presents a singular opportunity for the learning and development (L&D) community to transform itself into an indispensable strategic partner.

In this session, you will learn a framework for accelerating workplace learning and performance in today’s ever-changing environments via mobile technology. Specifically, you will learn how mobile uniquely meets all 5 Moments of Learning Need—delivering just what people need, when they need it, wherever they are, to enable effective performance on the job.

In this session, you will learn:

• A framework for accelerating learning through mobile technology
• How to extend learning’s reach deep into the workflow
• How to expand L&D’s key activities to include areas like performance support
• How to create a culture of learning that suits the high-pressure environment of modern, high-tech, fast-changing workplaces

Audience:
Intermediate and advanced project managers, managers, and directors.

Technology discussed in this session:
Mobile devices.

In this session, you will learn how one company used limited resources to assess the needs of an ever-changing workforce, breaking down existing content and creating on-the-job solutions. You will see examples of how performance support materials were developed as an extension of training and identified during the planning process for future needs, and how mobile solutions were put in place. You will explore strategies including case studies, checklists, annotated forms, decision trees, and screen casts/videos that can be created as bite-size resources to support point-in-time practices.

2-D video is an important and engaging component of training programs and curricula around the world. But what if you could take it one step further and create a more immersive world for students to learn in? This session will explore the use of 360-degree video in developing training. You will look at what it takes to capture and edit 360-degree video and how you can share and view 360-degree video content, and you’ll explore examples being used by training organizations today. 

Performance support personnel need support themselves. This can range from teaching them how to set up and get started using an app to quickly training them in a few fundamental skills necessary to make the most of the tool.

In this session, you will explore how to combine mobile performance support apps with video-based microlearning and examine a real example of how this was done. You will learn how to determine where to use video-based microlearning and about the process of designing support for performance support tools. Finally, you will understand how to spend money wisely when developing video-based microlearning.

In this session, you will learn:

• How to add video-based microlearning in an app
• How to determine where and when to use video-based microlearning
• About the process of designing support for performance support tools
• About financial considerations in the development of video-based microlearning

Audience:
Novice and intermediate designers, project managers, and directors.

Technology discussed in this session:
Web apps and mobile devices.

Mobile learning is mostly done alone. Think of your last few mobile learning excursions. Were they net positive experiences where you learned along with others? Hopefully you weren’t alone. Alone, it’s you and the problem. Being able to bounce ideas off others opens up more perspectives and ways of knowing.

In this session, you’ll use design thinking to make mobile learning a more social experience. Then, with the people and apps in the room, you’ll make and test a prototype solution (or two). You will learn about a social learning efficacy assessment to aid in understanding its impacts. Finally, you’ll put your attention on the best ways to market and promote a mobile learning solution in your organization.

In this session, you will learn:

• Ways to make mobile learning social
• About a prototype for a mobile social learning experience
• How to design a mobile social learning efficacy assessment
• How to ideate ways to market a mobile social learning solution in your organization

Audience:
Novice to advanced designers, developers, project managers, and directors.

Technology discussed in this session:
Computing devices (PC, Mac, tablet, and phone), Gmail/YouTube, Twitter, and apps (we’ll make it work with what’s in the room).

Technology Required:
A computing device.

Let’s face it: Learning content is getting out of control. Designers and developers can’t find anything and end up reinventing the wheel. This is a symptom of content overload, a condition as organizations try to make content more bite-sized, modular, and mobile to meet the needs of modern learners. Learners are experiencing it, too. As organizations adapt learning strategies, content strategy must follow.

In this session, you will see how a content strategy based on the principles of object-oriented design will empower you to manage bite-sized content. Also, learn how you can use multi-channel/multi-device publishing to produce multiple outputs from the same source content, from classroom training materials to individual learning nuggets for any device. Don’t miss this enlightening how-to session that will change the way you think about learning content.

In this session, you will learn:

• What bite-sized learning is and is not
• Why bite-sized learning is important today
• How to author, publish, and deliver bite-sized learning to many systems of engagement
• How to measure the effectiveness of bite-sized learning

Audience:
Novice and intermediate designers, developers, project managers, and directors.

Technology discussed in this session:
Xyleme, a learning content management system.

Mobile first is the standard in today’s learning and development industry. Companies need ways to be able to reach their sales reps wherever they are. Many companies do not have the means to develop device-agnostic mobile applications for learning in the time frame needed to provide just-in-time learning. Mobile messaging can offer a just-in-time learning solution without the development time.

In this session, you will learn why text messaging can have a powerful effect on learning. You will explore the many ways it can be used for training and how it can extend training efforts as a performance support service. You will learn how you can gain learning analytics quickly from mobile messaging feedback, and best practices for setting up educational messaging campaigns.

In this session, you will learn:

• Applicable uses of text messaging for performance support
• Why text messaging has a powerful impact
• How text messaging can help you quickly get feedback on the effects of different learning initiatives
• How to design an effective messaging campaign

Audience:
Novice to advanced developers and project managers.

Technology discussed in this session:
Smartphones, mobile messaging platforms, and A/B testing.

Do the people who most need your mobile learning reside internationally, although you are apprehensive of taking on a global launch? Do you want to learn more about the considerations that impact your global mobile learning success? Maybe you have a solid plan, or maybe you are ready to take the jump and want to validate your strategy with a global organization on the same journey.

In this session, you will specifically explore the technical, data, delivery, social, and legal considerations that impact your global mobile learning implementation and delivery. You will learn how to assess mobile projects to determine the alignment with your environment and tolerance for risk. The group will discuss expectations for global mLearning initiatives and growing the movement within your organizations.

In this session, you will learn:

• Various global mobile learning strategies
• About the technical, data, and delivery factors that impact successful implementation and delivery
• About the cultural, social, and legal considerations that impact successful adoption
• Strategies to assess global mobile learning projects that are in alignment with your tolerance for risk
• About ideas for growing a global mLearning movement in your organization

Audience:
Novice to advanced designers, developers, project managers, and directors.

Technology discussed in this session:
iPad, SuccessFactors mobile LMS and Jam apps, and mobile custom and vendor content.

The 70:20:10 model holds that 70 percent of learning happens informally on the job. However, there are a lot of distractions at work that inhibit the amount of learning that can be achieved—deadlines, coworker interruptions, meetings, etc. Also, since learning is an afterthought when performing your job, it’s a fairly inefficient process, especially when compared to the other 30 percent, where learning is typically the overarching theme.

In this session, you’ll explore ways mobile technologies can be used to squeeze the best and most efficient learning process out of your normal, day-to-day work. Workers typically have a mobile device on them while performing a job—no matter if that job is computer-based, communication-focused, or manual labor—and this session will explore creative opportunities for mobile to revolutionize the 70 percent in the 70:20:10 model. All mobile technologies will be considered.

In this session, you will learn:

• How to improve the 70 percent of learning that occurs on the job
• How mobile can be used to increase the amount and efficiency of informal learning that occurs on the job
• How wearables are underrated in learning
• Creative ways phones can be used to document learning that occurs during your day-to-day work

Audience:
Novice designers, developers, project managers, and directors.

Technology discussed in this session:
All mobile technologies—phones, wearables, etc.—will be discussed.

Adobe Captivate is a widely used authoring tool for eLearning courseware and mobile learning experiences. Now Adobe offers developers the opportunity to create responsive animations to their mobile learning projects.

In this session, you will learn how to make a responsive project with the new Adobe Animate CC. You will learn specifically how to create the animations, output the responsive elements, and adjust them for different mobile views in Captivate. Finally, you will learn the specific steps involved in creating responsive content, as well as best practices for adding HTML5 content and responsive design for mobile devices.

In this session, you will learn:

• How to create animations with the new Adobe Animate CC application
• How to use Animate and Captivate together in a mobile workflow
• How to design for a variety of mobile devices
• How to make basic elements for animation using Adobe Illustrator

Audience:
Intermediate and advanced designers and developers.

Technology discussed in this session:
Adobe Captivate, Adobe Animate CC (formerly Flash), and Adobe Illustrator.

Many people accept that the way to extend learning solutions to the moment of need is through performance support. But while L&D professionals recognize the value of this approach, actually knowing how to take existing projects and transform them into solutions that truly support people in the moment can be a challenge.

In this session, you will learn more about the methodology and tools needed to incorporate performance support into your current learning solution projects. You will learn applicable skills that you can use to transform a one-dimensional solution into dynamic approaches that include moment-of-need performance support. You will ultimately see how learning and performance support content can complement and reinforce each other.

In this session, you will learn:

• The differences between learning and performance solutions (and how to recognize when to use each one)
• About tools and methodology that can help you design performance support
• How to transform a current project into a performance support solution

Audience:
Novice and intermediate designers.

Technology discussed in this session:
Performance support software.

“If you taught them this, why don’t they do it?” Educational services staff at Saint Vincent Hospital got tired of hearing this question and started looking for a new learning paradigm for the institution. The solution was found in performance support. By blending learning opportunities and performance support for associates before a class, during a class, and on the job, organizations are able to significantly impact job performance.

This session will discuss the principles of performance support (PS) and the process of gaining institutional buy-in for PS. You will learn the benefits of providing PS across a learning ecosystem and how PS was successfully blended into the learning continuum for several projects. Finally, you will examine the metrics used to measure the success of the implementation. Details will be provided and examples will be shared.

In this session, you will learn:

• The difference between job aids and true performance support
• The benefits of providing performance support throughout the learning ecosystem
• Steps to implement performance support throughout the ecosystem
• Potential metrics for determining the success of the implementation

Audience:
Novice to advanced designers, developers, project managers, and directors.

Technology discussed in this session:
Ontuitive’s LearningGuide Manager.

Today, PS enthusiasts in small organizations, or in smaller business units of larger organizations, often lack access to the funds and support needed to build an effective PS solution. Today’s commercially available PS authoring applications, and their corresponding methodologies, exceed their reach. They need a minimalist process, structure, and model for building powerful PS solutions despite their budgeting and staffing constraints: a PSS for the rest of us.

This session will demonstrate how to make it possible, practical, and relatively simple for anyone to create an effective PS solution, regardless of budgeting and staff constraints. In this session, you will learn the core skills: how to anchor the content within the context of the user’s job and workflow; how to create content that is “actionable,” i.e., capable of being immediately applied; how to create all of the core content with tools everyone already has and has mastered; how to simplify the gathering and updating of content from those who have it; and how to make the solution available on any device.

In this session, you will learn:

• To capture responsibilities, workflows, and tasks and organize support content within that context
• To streamline the gathering of support content from your SMEs
• To guide your SMEs in creating actionable, rather than static, knowledge
• To create an HTML structure for delivering the support content using only MS Word and Word templates
• To set up a process for sustaining the content and the competent performance it supports

Audience:
Novice and intermediate designers, developers, project managers, and directors.

Technology discussed in this session:
Microsoft Word.

Technology Required:
A laptop with MS Word.

Learning and development professionals strive to meet on-the-job performance support needs in a typical work environment. Now, imagine the needs of a laboratory where employees are responsible for manufacturing radiopharmaceuticals (radioactive drugs). Cardinal Health technicians operate in a highly regulated lab environment with ever-changing operating procedures that affect a manufacturing process in which one misstep could impact a patient.

Session attendees will learn how the Cardinal Health nuclear pharmacy services team developed and implemented Albert, an HTML5 mobile app, to increase application of information and supplement existing training with on-the-job performance support. Presenters will demonstrate how Albert is currently being used on iPads at each facility to provide technicians just-in-time access to video demonstrations, job aids, training guides, and a library of current operating procedures. The session will also include a high-level overview of the technology used, lessons learned, and recommendations for others considering a similar solution.

In this session, you will learn:

• How Cardinal Health successfully implemented Albert
• What benefits were gained from using Albert
• What to consider when developing a similar app
• About different technology options available

Audience:
Novice and intermediate designers, developers, project managers, and directors.

Technology discussed in this session:
Mobile performance support apps, video, HTML5, and iPad.

We all know that video is an incredibly effective learning method. Learners can remember up to six times more from trainings and classes that incorporate videos than they do from those that don’t. Many trainers, however, are not sure how to most effectively use videos; simply showing clips is not the best method. In fact, it’s a missed opportunity!

In this session, you will learn five major approaches to engaging learners with video. Most importantly, these are new approaches, as opposed to simply finding and using video clips in new ways. You will see how these are applicable to both corporate training workshops and academic classrooms. Finally you will learn real, easy-to-apply solutions that you can begin using right away. They are simple to learn, but make a big impact in your training.

In this session, you will learn:

• How to develop a plan to effectively incorporate videos into your training
• Best practices in using videos in trainings and the classroom
• About resources to continue learning about videos in training and development
• About a new paradigm of videos in training and development

Audience:
Novice to advanced, designers, project managers, managers, and directors.

Technology discussed in this session:
Mobile apps, MP4 videos, instructional design software (including Captivate and Camtasia), learning management software.

With its shift of learning away from information overload delivered in large chunks to learning in more manageable increments within the context of work, performance support is already an improvement on traditional methods of training. Looking to further improve learner performance, in this session we’ll discuss the possibilities of imagining “support” as “learning” with insights from psychological and neuroscience research. Building on unconventional notions about the nature of memory, constructing learning methods on a “remembering” curve, and attending to the learning environment are just a few of the opportunities we will explore in this open conversation with panelists.

Today’s learners demand rich multimedia, and it’s becoming easier to deliver it to them. The challenge facing trainers is to have the skills to produce and edit video and to do so on a training budget, not a Hollywood budget.

Fortunately, the YouTube era has opened up new and exciting models for low-budget multimedia. This session will review stylistic tips and tricks used by the most popular YouTubers, online instructors, and social video participants for creating authentic, engaging, ultra-low-budget productions designed to match the media being consumed by learners on a daily basis in their YouTubing, Redditing, Pinteresting, and Facebooking.

In this session, you will learn:

• About the role of authenticity in learning media
• How today’s most popular YouTube and social video producers engage viewers with authenticity, not production value
• Tips and tricks used by producers everywhere to make their production processes manageable for ultra-low-budget productions
• From several “best and worst” online videos used for training

Audience:
Novice to advanced designers, developers, project managers, and directors.

Technology discussed in this session:
Streaming services, video production equipment (cameras, microphones, lighting), smartphones, and smartphone apps.

In today’s DIY (do-it-yourself) world, you often hear that being a great instructional designer isn’t enough. You need to also be a graphic designer, writer, coder, video producer, editor, and special effects guru. But is that fair? Is it even remotely possible? This session will explore when to do it yourself and when it’s time to call in the experts.

In this session, we’ll demonstrate how learning and performance support environments can leverage xAPI to create adaptations and branching using competency information, current sales data, performance review information, and more. You’ll learn of the available open-source tools that can easily import xAPI data from Excel files or reports to quickly import business information into an xAPI learning record store (LRS), and how off-the-shelf course development tools can leverage this information. You can be up and running in a matter of hours.

Inkling is thrilled to sponsor FocusOn Learning, and we hope you’ll join us at the Expo Reception! We’ve organized giant lawn games, like tic-tac-toe and cornhole, to give you the chance to win drink tickets and other great prizes. See you there!

Inkling is thrilled to sponsor FocusOn Learning, and we hope you’ll join us at the Expo Reception! We’ve organized giant lawn games, like tic-tac-toe and cornhole, to give you the chance to win drink tickets and other great prizes. See you there!