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Ryan McClelland
Customer Engagement Manager
Morningstar
Ryan McClelland is a customer engagement manager at Morningstar.
He began his career at Morningstar in 2007 as a technical writer, and
he went from writing online help content to teaching users how to use
Morningstar software via webinars and live workshops. Ryan went on
to lead internal training for Morningstar employees. He has most
recently taken on the role of community manager for Morningstar’s
customer community.
Presenting
604 | Case Study: Starting an Online Community—from Ideation to Launch