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Ryan Rose
Head of Customer Experience and Product Design
Cisco
Ryan Rose is a head of customer experience and product design for the new
Cisco Collaborative Knowledge social learning platform. He leads the digital
strategy team within Learning@Cisco that supports the development, build-
out, and delivery of Cisco Collaborative Knowledge. Ryan is responsible for the
overall user experience design, customer experience, and engagement for
Cisco Collaborative Knowledge, and he supports the development of the
solution’s asynchronous collaboration tools. Working with both the
engineering team that is constructing the SaaS offering and the
strategy/business team that markets it, he focuses on all facets of the end-
user journey.
Presenting
401 | Go Long! What Learning Professionals Can Learn from Fantasy Football