109 Overcome the Shock of the New and Create Your Emerging Technology Strategy
10:45 AM - 11:45 AM Wednesday, October 23
Antigua B
Learning & development departments are at a crossroads. Staffs are stretched to the limit creating, vetting, evaluating, and maintaining content, programs, and curriculum, while looking forward to the future and trying out new things. No consistent or repeatable frameworks exist to test and review emerging technologies such as augmented reality, blockchain, IoT or voice, or AI.
In this session you will learn about the challenges facing L&D in regards to emerging technologies. You will be introduced to a new framework designed to close the gaps on testing these new tools out. You will see specific examples of how this framework can be applied to current emerging technologies, and be given guidance on how this framework can be used in your organization to advance your learning strategies.
In this session, you will learn:
- How emerging technologies and the rapid pace of change are altering your role as a learning leader
- What types of criteria can be used to evaluate new technologies
- How to apply a reusable framework for technology evaluation
- When the BUILDS framework can be used to help you evaluate the new technologies
Audience:
Managers, senior leaders (directors, VP, CLO, executive, etc.)
Technology discussed:
Augmented reality, blockchain, IoT or voice, virtual reality, AI
Chad Udell
Chief Strategy Officer
Float and SparkLearn
Chad Udell is the award-winning managing partner, strategy and new product development, at Float and SparkLearn. He has worked with Fortune 500 companies and government agencies to create experiences for 20 years. Chad is an expert in mobile design and development, and speaks at events on related topics. He is author of Learning Everywhere: How Mobile Content Strategies Are Transforming Training and co-editor/author, with Gary Woodill, of Mastering Mobile Learning: Tips and Techniques for Success and Shock of the New.
110 Using AI & Biometrics Authentication to Create Highly Secured Certificates
10:45 AM - 11:45 AM Wednesday, October 23
Andros A
Let's face it, auto generated online certification has no real credibility, as you cannot guarantee if the owner of the certificate is the actual person who passed the course. Also, certificates can easily be reproduced by anyone with some Photoshop skills who has access to the template or a sample. Currently, facial recognition is the most popular biometric technology on the market. It combines high accuracy and high speed of operation. Biometrics is the only form of identification that truly identifies a person. Also called 1:1 comparison, authentication answers questions like: Are you the person you pretend to be? Are you in our database? And do you have the right credentials? In contrast to passwords, PINs, cards, and other forms of identifiers, biometric ID can't be lost, forgotten, or stolen.
In this session, attendees will learn how to implement a unique certification mechanism that combines facial recognition, encrypted data, and a validation date into a simple tag called the Bioseal, which can be compared to a barcode on a passport. Compared to other identification technologies, the likelihood of someone gaining access to personal information is significantly reduced. This solution has been implemented on a massive project with a target audience of 3 million across the globe. We will showcase the full conception and deployment of this project.
In this session, you will learn:
- How to redefine online certification
- How easy it is to use our API to implement a similar approach
- To master the power of facial recognition
- How to use Storyline to generate the right statement
- How to transfer the data from your LRS to the Bioseal
Target audience:
Developers, managers, senior leaders (directors, VP, CLO, executive, etc.)
Technology discussed:
Webservices for facial recognition, API, Storyline, proprietary app to decode the Bioseal
Nishan Joomun
GM
Ellicom
Nishan Joomun currently serves as the GM at Ellicom. He brings an unparalleled strategic vision to everything related to the development and optimization of the company's operations and leadership, ensuring that the business objectives are met. Part of his mandate is to frame R&D initiatives, helping the company remains at the forefront of innovation by bringing the know-how and creativity to all new learning solutions produced and deployed. Nishan graduated from Cambridge University, with a focus in programming, UX/UI, rich internet applications (RIA), and new media. His work has been honored at the Canadian Digi Awards and the Canadian Network for Innovation in Education.
SMNX102 3 Ways AI-Generated Content Will Change the eLearning Industry
11:00 AM - 11:45 AM Wednesday, October 23
Expo Hall: Management Xchange Stage
The day-to-day problems concerned with creating eLearning courses are all too familiar for those in the industry. While authoring and LMS tools have improved significantly, it is still very difficult to scale video production. The advent of AI-driven tools for video and audio generation will allow companies to deliver better and more customized learning material at a much faster pace.
In this session you will learn how recent advancements in AI-driven content creation will impact the learning industry. The session will focus on how using AI to generate video and audio will significantly accelerate the content creation process and enable global, personalized, and interactive learning experiences. The session is focused on what is applicable today and will explore three problems present in the learning industry today: scaling production, personalizing the learning experience, and translating video content.
Today, creating large volumes of content for courses is a pain, as learning professionals must deal with location/studio problems, reshoots, scheduling issues, and the constant back and forth between clients. Learners today are used to personalized experiences. Standing out in the deluge of content they consume on a daily basis requires tailored communication; customers don’t want a generic, one-size-fits-all approach. Learning courses can be difficult to localize, which brings its own audience limitations. Language barriers, along with the sheer amount of content that needs creating, make it difficult and time-consuming to create great content.
Photoshop changed the image editing industry. A similar advancement awaits the video editing sector as it becomes easier to edit, translate, and even generate entirely new video in a similar manner as we do with photos today.
In this session, you will learn:
- How to utilize AI face mapping technology to translate video content without compromising on quality
- How photorealistic AI video avatars can enable on-demand learning without a full production team
- How to increase learner engagement rates through the use of AI
- How to localize video content and reach global audiences without impacting the bottom line
- How virtual presenters and coaches will enable much more interactive and engaging experiences
- How AI-generated video, audio, and text will enable new opportunities in the learning sector
Target audience:
Managers, senior leaders (directors, VP, CLO, executive, etc.)
Technologies discussed:
Synthesia ENACT, Virtual Presenter
Victor Riparbelli
CEO & Co-Founder
Synthesia
Victor Riparbelli is the CEO and co-founder of Synthesia, the world's leading AI video platform. Prior to founding Synthesia, he was involved in technology entrepreneurship for 10 years and was involved in building products across many industries. His work in the VR/AR sector inspired him to apply similar technologies to video production. In 2017 he co-founded Synthesia with Prof. Matthias Niessner, Prof. Lourdes Agapito, and Steffen Tjerrild.
SEMT103 Masterful Blend: Meet Instilled LXP. You Can Have it All
12:15 PM - 1:00 PM Wednesday, October 23
Expo Hall: Emerging Tech Stage
While working with some of the world’s largest organizations, we noticed a common problem. Companies need to create engaging, measurable learning experiences that delight learners AND deliver on a universal business goal: efficiency.
That’s why we created Instilled.
Our vision—and our answer to this emerging need—draws on nearly 20 years of experience providing learning consulting and technologies for authoring, delivery, and analytics. The Instilled LXP combines award-winning technologies—gomo Learning, Rustici Engine, and Watershed LRS—into one efficient learning experience platform.
Do you think it's possible for one provider to give you all you need when it comes to beautifully created and efficiently delivered learning experiences? With the perfect blend of technologies, the Instilled learning experience platform gives you everything you need—from beautiful authoring capabilities and integrated video recording to efficient delivery, social sharing, and analytics. In this session, attendees will find out how Instilled combines the power of gomo Learning, Rustici SCORM Engine, and Watershed into one platform to bring to market the world’s newest learning experience platform.
In this session, you will learn:
- To leverage creation tools like screen capture, video, user-generated content, auto-captioning, and translation to make your learning content scalable and enjoyable for learners
- How to deliver learning content that is searchable down to a spoken word, viewed through a YouTube like interface, shareable, and secure—and all seamlessly integrated with your LMS and/or third party content providers
- To use analytics to inform your learning decisions through leaderboards, dashboards, content heat maps, and with xAPI everywhere
Mike Alcock
Global Sales Director
Instilled
Michael Alcock, global sales director for Instilled and Gomo, is responsible for the company's strategy for UK and worldwide sales, product development, and global marketing. Prior to Gomo, Mike founded Atlantic Link Limited, where he invented the world's first cloud-based authoring tool.
Jeff Fissel
VP of Solutions
Instilled
Jeff Fissel has spent his career in the video learning space. With roots in using video for eLearning as an entrepreneurial college student, he led the integration of what was KZO Innovations' video technology into what is now the Instilled by PeopleFluent LXP. Jeff has served as an adviser on video to some of the world's top companies and often shares his thought leadership at conferences, web events, and publications with the industry's top outlets.
209 How to Evaluate Immersive Technologies Against Organizational Needs
1:15 PM - 2:15 PM Wednesday, October 23
Andros A
Many L&D organizations are struggling with how to evaluate virtual and other immersive technologies for their learning and training initiatives. Options abound, and with a lot of pressure on corporate training organizations to include VR in their training, today's learning leaders need help in choosing the right solution. A successful evaluation process includes: 1) understanding of how to establish organizational and learner needs criteria to evaluate the immersive technology options, 2) knowing the strengths of the different approaches from both a cognitive science and technical perspective, and 3) recognizing the impacts of how the technology is brought into the organization. The best way to illustrate this process is through hands-on examples in diverse learning situations.
In this session, you'll learn how to evaluate immersive technologies to super-charge your learning and training initiatives. The session will be an unvarnished look at where these technologies are today and what we can do with them. Rather than a didactic lecture, we'll dive into specific learning and training examples and consider when 2D/3D simulations, VR, AR, and virtual game technology are a good fit. A useful evaluation framework will be utilized to evaluate each example. This framework includes organizational and/or learner needs, supporting cognitive science principles, and the strengths of the various technology options. Finally, we'll discuss options to bring the technology into your organization, including build-your-own, a custom project, and incorporating platform technologies.
In this session, you will learn:
- How to use organizational and/or learner needs to evaluate alignment of immersive learning technologies
- The strengths of 2D/3D simulation, VR, AR, and virtual game technology
- Why cognitive science learning methodologies impact technology decisions
- How to navigate implementation options, including build-your-own, custom builds, and technology platforms
Audience:
Designers, developers, managers, senior leaders (directors, VP, CLO, executive, etc.)
Technology discussed:
2D and 3D simulations, VR/AR technologies, virtual game technologies, virtual options for mobile devices
Douglas Seifert
President & CEO
Syandus
Douglas Seifert, PhD, founded Syandus 15 years ago to combine virtual technologies with cognitive science and engineering to create a new way to learn. He focuses on providing scalable ways to solve issues related to learning complex concepts, knowledge retention, and skill acquisition. Dr. Seifert served as principal investigator on eight small business innovation research awards from the National Science Foundation; this research resulted in the development of virtual immersive learning technologies that have been used to solve learning and performance challenges in medicine, sales, leadership, education, and employee performance.
315 BYOD: Building an xAPI-enabled Alexa Skill
3:00 PM - 4:00 PM Wednesday, October 23
Montego C
Voice assistant devices like Alexa and Google Assistant, which are being adopted in homes and the workplace, are a disruptive game-changer in the learning and development space. Learning professionals need to begin considering adoption of this tech and integration into the learning ecosystem. Barriers include fear of the technology, understanding how to even start developing learning content in this new platform, and understanding how to gather valid learning metrics to measure learning impact and solution effectiveness.
In this hands-on session, we'll create a simple voice assistant skill for Alexa and Google Assistant (no coding skills required). We'll create a workflow to create xAPI statements and connect the voice assistant skill to an LRS to capture learner interactions and measure learning performance. We will explore best practices, discuss key considerations, and debrief on the overall creation and use of voice assistant devices in the workflow. Participants will leave this session with a working prototype that can be used to facilitate a demo within their organizations, and will be able to discuss the key considerations and potential impact of the integration of a voice assistant device in the workflow.
In this session, you will learn:
- To identify the learning goals of a given voice assistant skill
- To create a simple voice assistant skill
- How to add xAPI statements to gather user interaction data
- To identify strategies to build an effective voice assistant skill
Audience:
Designers, developers, managers, programmers
Technology discussed:
Voiceflow, Invocable, Zapier, Watershed LRS, xAPI statements
Participant technology requirements:
Laptop or tablet
Myra Roldan
Program Manager, Technical Curriculum
Amazon Web Services
Myra is an L&D thought leader who brings a unique mix of technical, business, and adult education expertise to the game. She is a TEDx speaker, author, and technical designer who has won awards for her learning designs. Her superpower is her natural ability to make complex technical subjects easy to understand by breaking them down in a way that makes it easy to consume and move forward with action. She strives to evoke transformation by doing her part to decolonize technology. Myra works at Amazon and she has earned a Bachelor of Computer Science, MSEd, and an MBA.
Dominic Calderon
Instructional Designer, Curriculum Developer
Amazon AWS
Dom Calderon is an instructional designer at Amazon Web Services. A graduate of Humboldt State University and an L&D industry professional for over four years, he's spent his career helping clients reimagine corporate training for next gen learners, and keep up-to- date on the latest learning technologies. Drawing on his background in graphic design and web development, his work has focused on crafting unique and memorable learning experiences for diverse, modern audiences. He's most passionate in his work about promoting inclusivity and the democratization of knowledge through new technology and education channels.
SEMT201 Using Your Mobile Device to Create Amazing Content
10:00 AM - 10:45 AM Thursday, October 24
Expo Hall: Emerging Tech Stage
Most of us just use a couple of apps on our mobile devices and we don’t take full advantage of what is possible. Are you looking for amazing ways to use your mobile device to create content? In this session, you will learn how to use your phone or tablet to brainstorm, sketch, take notes, collaborate, create audio and video-based media, and animate using several mind-blowing apps.You'll leave the session feeling inspired and have the practical information to apply one or more apps when you get back to your device.
In this session, you will:
- Explore several programs to get creative with your mobile device
- Feel inspired and be able to start using them today
- Learn about free and inexpensive tools to help create content from your mobile device
- Get your notebook and camera ready to capture these great tools
Nick Floro
Learning Architect/Imagineer
Sealworks Interactive Studios
Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.
409 Skills 3.0: Using AI for Matching Emerging Skills with Adaptive Learning
10:45 AM - 11:45 AM Thursday, October 24
Martinique B
Making the workforce future proof is currently high on the agenda of all of us in training and education. In this session you will get an idea of how InnoEnergy uses artificial intelligence (AI) to bridge the skills and competency gap of engineers working in the sustainable energy field. You will learn the three steps that make the full cycle of the project: 1) Extracting emerging skills and competencies from industry reports and road maps, 2) Analyzing resumes of engineers who want to enter the energy sector or want to upskill or reskill their capabilities, and 3) Using the skills gap that emerges from the first two steps to come to an adaptive learning path in the third step of the process.
You will learn what can be done to automate learning in order to achieve more personalized assessments, the challenges we face in reusing learning elements, and the journey we have gone through to be where we are now. In the end, you will understand how we build a full cycle—starting with an examination of industry needs, pinpointing the skills gap of engineers, and then providing personalized learning paths to the engineers.
In this session, you will learn:
- What AI in education can provide for the workforce
- From real examples of automatically-generated assessments (using AI)
- About the challenges that come with reusing learning elements
- The opportunities and possible risks of this approach
Audience:
Developers, managers, senior leaders (directors, VP, CLO, executive, etc.)
Technology discussed:
AI from TechWolf, AI from Wildfire Learning, X5gen reuse of OER
Mikaël Wornoo
Co-founder
TechWolf
Mikaël Wornoo is a computer science engineer and co-founder of TechWolf, which he started with two of his fellow students during their engineering studies. Together with InnoEnergy, they're developing AI to assess and bridge skills gaps. Mikael has been working on a solution to match learning to skills gaps in order to build a future-proof workforce.
Andreas De Neve
Co-founder
TechWolf
Andreas De Neve is a computer science engineer and co-founder of TechWolf, which he started with two of his fellow students during their engineering studies. Together with InnoEnergy, they're developing AI to assess and bridge skills gaps. They have been working on a solution to match learning to skills gaps in order to build a future-proof workforce.
SEMT202 Data Science and Machine Learning Applications in Digital Learning
11:00 AM - 11:45 AM Thursday, October 24
Expo Hall: Emerging Tech Stage
Most digital learning professionals know that data science and artificial intelligence (AI) can make their everyday processes more efficient and help them reach business goals faster. However, many still have questions around the real-life applications of data science and AI within digital learning, including:
- What are some examples of how AI and data science can address digital learning challenges?
- What processes can be automated?
- At what stage of the learning strategy can these technologies be implemented?
- What are the first steps for implementing data science solutions?
- What expertise and resources are necessary to successfully implement AI and data science solutions?
- What are some best practices for preparing learning data for processing, etc.?
In this session, you will study some of our practical use cases to learn about the diverse data science and machine learning applications in education. After this session, you will have a strong understanding of how you can leverage data science for your digital learning strategy to become more efficient in reaching your business goals.
In this session you will:
- Discover diversity and variability of the data science and machine learning applications in education
- See how EPAM uses these technologies to improve learning outcomes and the impact of learning in our organization
- Learn how you could implement these technologies in your own digital learning strategy
Technologies discussed:
Data science, machine learning, artificial intelligence, predictive analytics
Target audience:
Designers, developers, managers, senior leaders (directors, VP, CLO, executive, etc.)
Chris Kelly
Education and Learning Business Development
EPAM
Chris Kelly works in education and learning business development at EPAM. He has actively consulted with numerous organizations who are seeking to develop technology-based solutions focused on learning. His background is unique in that he understands the different challenges organizations face around learning while understanding the process and different options around developing a digital learning solution. This deep domain knowledge enables him to guide organizations to avoid common pitfalls resulting in solutions that ultimately improve learner performance.
509 Blockchain-Based Digital Credentials for Competency-Based Learning
1:15 PM - 2:15 PM Thursday, October 24
Andros B
Our work on competency-based medical education helped us create a learner-centered model that de-emphasized equating competency with grades and focused instead on abilities and achievement as salient learning outcomes. A challenge to this model, though, was providing verification of skill acquisition in an appropriate format. Through a year-long journey we were able to develop a blockchain-based credential framework that could help us execute on this model, and the lessons that we learned could easily apply to other industries as well.
In this case study session, you'll learn about how we approached and defined our challenges related to digital credentials, and how this could apply to similar challenges you’re facing in your own industries. You’ll learn more about using design thinking workshops to break down the “as-is”, explore user journeys, identify risks and assumptions, and ultimately produce a road map for a minimal viable product (MVP). You’ll then learn strategies from our development process, as well as how we created a minimal viable ecosystem. Blockchain is a team sport, so you’ll discover how we approached the creation of a blockchain ecosystem within our industry, and how you can use similar tools and principles for yours. You'll leave this session with a deep understanding of how to approach blockchain technology in learning—from MVP creation to implementation.
In this session, you will learn:
- How to determine if a blockchain solution may be valuable for your learning infrastructure
- How to successfully run a design thinking workshop to explore a blockchain framework in your industry
- The basics of blockchain technology and how it applies to learning credentials
- The value of creating an ecosystem within your industry to create a blockchain-based collaborative learning network
- About case studies on how blockchain-based learning technology has transformed areas of higher education, and how these examples could inform your thinking
Audience:
Developers, managers, senior leaders (directors, VP, CLO, executive, etc.)
Technology discussed:
Hyperledger-based blockchain, digital credentials platform
Patrick Welch
Chief Knowledge Officer
ETHOS
Patrick Welch is responsible for people & organization, learning & development, knowledge management, and information technology/innovation for Ethos. He serves as the principle strategist and architect for developing a knowledge-based learning organization. He has a broad array of experience in both corporate and independent practices, with a clinical focus on veterinary ophthalmology and with management experience in organizational learning, learning technology, and innovation. Pat is a graduate of Purdue University School of Veterinary Medicine. He completed a medical internship at South Shore Animal Hospital, his ophthalmology residency at Iowa State University, and an MBA at Colorado State University.
Jason Johnson
Dean, Lincoln Memorial University College of Veterinary Medicine
Lincoln Memorial University
Jason Johnson is one of the founding faculty members of 30th College of Veterinary Medicine in the USA, which he led to full accreditation. He has served in numerous leadership capacities including the Legislative Advisory Committee of the American Association of Veterinary Medical Colleges (AAVMC) and in the American Veterinary Medical Association (AVMA) House of Delegates. Jason has been awarded honorary diplomate status recognition by the American Society of Epidemiologists, Auburn Young Achiever Award, AVMA Future Leaders, Veterinary Business News Top 25 vets to watch in our 25th year, and the Ron Taylor Teaching Excellence Award.
616 BYOD: Design and Develop an Interactive Chatbot
3:00 PM - 4:00 PM Thursday, October 24
Montego C
There are plenty of options for creating chatbots. From Amazon to Watson, there are versatile platforms that require strong developer skills and others that guide you step-by-step through the process of creating a chatbot. But choosing a platform may not even be the right place to start, or the most important part of the process. Really taking advantage of chatbot technology requires the right kind of planning and thought. And it might just require a bit of machine training.
In this session, we'll start with a high-level orientation to how chatbots work and then jump right into the design and development of a simple chatbot. You’ll identify the problem your chatbot is trying to solve, establish some goals for your chatbot, and map out a handful of choices your chatbot will make. By the end of this session, you'll have a working chatbot in the cloud that you can deploy on a variety of channels such as Facebook, Skype, Slack, and more. As well, your chatbot can be deployed in modalities such as text, voice, or email. You'll know how to think about designing chatbots and you'll walk away with tools to help guide you through that process.
In this session, you will learn:
- How to think through the design goals of your chatbot
- Considerations for choosing a chatbot platform
- One way to map your chatbot logic and choices
- The role of Natural Language Processing for chatbots
- How chatbots integrate with other technology solutions
- How to build and deploy a simple chatbot online
Audience:
Designers, developers, managers
Technology discussed:
A web-based chatbot development platform, Rasa, an open source toolset to build contextual AI assistants, Botpress, an open source chatbot framework and platform
Participant technology requirements:
A laptop with internet connectivity. You will also need the ability to download and edit an MS Word document that will guide you through parts of the process.
Joe Fournier
Learning Infrastructure Designer
Anthem
A long-time learning professional, Joe Fournier has been a hands-on practitioner, manager, director, and consultant to many Fortune 100 companies. He is currently a learning infrastructure designer focusing on the edge and exploring the use of technology in learning and performance contexts. Joe's current projects and interests include mobile learning, AI/machine learning, chatbots, and blockchain. Joe leads the internal Learning Innovation and AI Enthusiasts learning communities at Anthem.
708 Developing Marv: Our Journey Towards a Conversational Chatbot
8:30 AM - 9:30 AM Friday, October 25
Barbados B
People are becoming used to increasing levels of digital sophistication in concierge chatbots like Alexa or Google Assistant. As a result, they’ve truly started to embrace the concept of chatting or talking with these intelligent systems. Our audiences are incredibly busy, can quickly get frustrated when using an LMS, and don't often know answers to common questions such as what courses they should take (or which they started and forgot about), or where to locate content. Concierge chatbots could easily provide these answers through a single, familiar interface, while also increasing engagement and digital respect for L&D.
In this session you'll learn about why and how we developed a chatbot in our digital learning innovation lab, including challenges we faced and how we overcame them. We'll walk through a demonstration of the bot, as well as highlight how to plan for how bots will connect to and leverage data sources such as your LMS or HR systems. You'll also discuss vendor selection criteria, the choice to make vs. buy, and how the space is evolving. You’ll leave the session knowing our journey and having a blueprint for how you can create or acquire your own concierge chatbot for your organization.
In this session, you will learn:
- About conversational chat interfaces
- What is required to implement true AI in a chatbot
- How to decide to build or buy a chatbot
- Pitfalls and solutions when developing a chatbot
- How Agile can be applied to chatbot experimentation and development
- Use-cases for conversational chat in L&D
Audience:
Designers, developers, managers, technologists and innovators
Technology discussed:
Rasa Core, Rasa NLP, virtual assistants, conversational chatbots, machine learning
Duncan Larkin
Digital Learning Innovation Manager
McKinsey & Company
Duncan Larkin is the head of the digital learning innovation team at McKinsey & Company. He is a passionate advocate for simple, elegant, and transformative solutions that push the boundaries of innovation and put the learner first. Duncan is a graduate of the US Military Academy at West Point and the author of two books.
Nicholas Pappas
Digital Learning Innovation R&D Lead
McKinsey and Company
Nicholas Pappas is the digital learning innovation R&D lead for McKinsey and Company. He is responsible for running the research and experimentation of digital learning technology to surface and develop relevant use-cases that significantly enhance the learning experience. Prior to joining McKinsey, he served as the director of technology for SpotMe, a mobile event app startup.
709 The Potential of Artificial Intelligence for L&D
8:30 AM - 9:30 AM Friday, October 25
Antigua B
Artificial intelligence (AI) is a popular topic as of late, but what does it really mean for L&D? Understanding the potential use cases of AI for learning and development is critical to being a savvy consumer. It's not about the technology itself, but the potential it has for solving difficult organizational challenges.
In this session you’ll learn more about what AI can help you accomplish, and also explore a closely-related technology; machine learning. You’ll better understand this technology by discussing what AI is and isn't. You’ll then explore the potential for this technology in our field through numerous examples and case studies of how AI is enabling L&D to be more personalized and efficient. You will leave with practical ideas for how to get started with AI in your organization.
In this session, you will learn:
- The definitions of artificial intelligence and machine learning
- How companies are leveraging AI for L&D today
- Potential and emerging uses of AI for learning
- How to get started with using AI in your L&D practices
Audience:
Designers, developers, managers, senior leaders (directors, VP, CLO, executive, etc.)
Technology discussed:
AI, machine learning, predictive analytics
Koreen Pagano
Founder & CEO
Isanno, Inc.
Koreen Pagano, founder and CEO of Isanno, Inc., is a globally recognized product leader with deep expertise in learning technologies, skills strategy, AI, analytics, and immersive technologies. Koreen has held product leadership roles building go-to-market strategies and technology and content products for learning, skills, and talent markets at Lynda.com, LinkedIn, D2L, Degreed, and Wiley. Koreen previously founded Tandem Learning in 2008, where she pioneered immersive learning through virtual worlds, games, and simulations. She has taught graduate courses at Harrisburg University and provided advisory and consulting services to emerging tech companies in the VR and education markets. Koreen is a seasoned international speaker and author of the book Immersive Learning.
809 Embracing Automation in Modern L&D
10:00 AM - 11:00 AM Friday, October 25
Barbados B
Automation is no longer a word that you can ignore. While it may seem reserved for manual labor and robotics, it's actually impacting every industry and market. L&D is not immune. With the constant push to do things faster, better, and cheaper, it can be felt in delivering the products and services that L&D provides. Because of that, leveraging process and task automation may become an important way to help your team remain relevant. L&D automation can take many forms, but how do you start? Since automation for the sake of automation can be destructive and cause additional friction, how do you make strategic choices about which situations it’s best suited for?
At PwC we've embraced automation in all its forms to help in our transition to a new level of digital L&D. In this session, you'll learn not only how automation can help your current organization, but also how to identify opportunities that are ripe for it. Automation is a mindset and a skill. Using real-life examples from PwC, we will discuss tools, technologies, and share how we've upskilled our workforce to not only prepare for automation, but recognize and execute on existing opportunities.
In this session, you will learn:
- How to recognize L&D automation opportunities
- How to operate simple automation tools/technologies
- How to automate simple L&D processes
- How to identify disruptive automation
Audience:
Developers, managers
Technology discussed:
Tableau, UI Path, Alteryx, Power BI, Google Suite
Sean Bengry
Director, Digital Learning Studio
PwC
Sean Bengry is a director in PwC’s Digital Learning Studio. He keeps apprised of L&D trends and focuses PwC on its role in the ever-shifting state of learning culture and the intersection of technology. Sean is passionate about leveraging technology to help people find the right information they need to do their job successfully. As an active speaker and leader, his work has taken him all over the world as he continues to assist others in developing corporate learning strategy, but more importantly, changing the overall culture of learning within companies.