116 BYOD: Tips and Tricks for Testing Your Responsive eLearning Content
10:45 AM - 11:45 AM Wednesday, October 24
Martinique AB
A growing number of learners use mobile devices to take their eLearning courses. While modern authoring tools make creating responsive content easier than ever, testing it is cumbersome at best. You must take into account a growing number of screen sizes and form factors, test how your interactions translate to a touch screen, account for limited bandwidth, etc., while having access to a limited number of testing devices.
In this hands-on session, you will discover a handful of free and easy-to-use solutions to transform your workstation into a powerful testing environment. You will leverage the developer tools of your web browser to effectively emulate the mobile situation. You will learn how to configure any device and how to simulate limited bandwidth, using tools built into your web browser. You will also learn how you can use Browsersync, an open-source testing tool, to host your eLearning content so you can test it using your own mobile device without configuring a complicated IT infrastructure.
In this session, you will learn:
- That the mobile experience is not limited to smaller screen sizes and layout adaptations
- How to access and use the developer tools of your web browser to emulate any mobile device
- How to install and use Browsersync
- How to test your eLearning content on your actual mobile device using your Wi-Fi network
Audience:
Designers and developers.
Technology discussed in this session:
Adobe Captivate, Chrome developer tools, and Browsersync (a Node.js module).
Technology required:
The latest version of Adobe Captivate, Node.js, Browsersync (an installation guide for Mac and Windows will be provided), and the latest version of the Chrome web browser.
Damien Bruyndonckx
COO & Pedagogical Director
DiDaXo
Damien Bruyndonckx, a co-founder and pedagogical director of DiDaXo, is a longtime Adobe certified instructor on Dreamweaver, ColdFusion, Acrobat, and Captivate. Damien has worked for various Adobe-authorized training centers in Europe and has contributed to many web- and eLearning-related projects for countless customers. In 2015, Damien co-founded DiDaXo. The Belgium-based company specializes in eLearning authoring with Adobe Captivate and in Captivate training all around the world. Damien is the author of four Captivate books, including Mastering Adobe Captivate 8, published in 2015 by Packt Publishing.
211 Creating Effective Leadership Development Programs and Measuring Impact
1:15 PM - 2:15 PM Wednesday, October 24
Andros AB
Development programs are often measured though goals and end-of-year reviews, leaving little or no opportunity for coaching or on-the-job training to develop leadership competencies. Opportunities exist to coach and develop leadership competencies daily, but the gap is unidentifiable without any assessment or observation.
In this session, you will learn to use surveys and interviews to find direct linkage from leadership competencies to on-the-job tasks and actions as a means for creating precise learning objectives to develop in-role and pre-role leadership. These objectives are then used to create an observation app for mobile devices and a quick reference on-the-job training tool to provide development plans and tracking of progress. The tracking app links back to a larger program level evaluation to show the impact of the entire program.
In this session, you will learn:
- How to structure a complete 360 formative evaluation
- The technique of creating direct measurable linkage from development to competencies
- How to partner with team members to assess and evaluate impact and effectiveness
- How to utilize a mobile app using SharePoint and PowerApps for observations
- How to devise a method for on-the-job opportunities linked to leadership competencies
- How to evaluate individual performers and developmental programs simultaneously through a single analytic device
Audience:
Designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Microsoft SharePoint, PowerApps, Power BI, and the iPhone.
James Rossillo
Senior Instructional Designer
Southern California Edison
James Rossillo is a senior instructional designer with Southern California Edison. He has been creating multimedia content for over 20 years and has over 15 years of experience with instructional design. Previously, James has worked with Homeland Security and the Department of Defense as a contractor.
311 We’re Going Mobile! (OK, But How?)
3:00 PM - 4:00 PM Wednesday, October 24
St. Thomas B
When you move toward designing and delivering mobile learning experiences, many common questions come up. How do you shrink a complex, computer-based, live learning experience down to mobile size for learners on the go? How can you teach nuanced, sophisticated soft skills to a senior-level audience using a mobile platform? What’s different and challenging about designing mobile courseware?
Designing effective and engaging courses for mobile delivery presents a new set of challenges. In this session, you’ll walk through a process for mobile instructional design that addresses practical solutions to constraints such as small screen size, limited typing, and short learning windows. You’ll also take a closer look at a case study to learn about a design and prototyping process that resulted in a mobile learning solution praised by senior-level practitioners for its ease of use and depth of content.
In this session, you will learn:
- About challenges encountered in mobile course design
- Creative solutions to optimize learning and engagement without sacrificing usability in mobile delivery
- Strategies, techniques, and tips to deliver soft-skills training in a mobile format
- A successful design and prototyping approach to mobile course development
Audience:
Designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Course design and delivery for iPhone users.
Tammy Berman
Senior Vice President of Design
Socratic Arts
Tammy Berman, PhD, is the senior vice president of design at Socratic Arts, where she oversees and leads projects related to performance improvement for corporations, government, and nonprofit organizations, including learning needs analyses, learning program design, and creating solutions that enable practitioners to get the help they need when they need it most. She has special expertise in the design of learning-by-doing and story-centered learning programs for a range of delivery modalities. Ms. Berman is co-author of several articles and book chapters on designing learning-by-doing educational programs. She holds a PhD in learning sciences from Northwestern University.
Holly Christensen
Chief Operating Officer and Senior Designer
Socratic Arts
Holly Christensen is the chief operating officer and a senior designer at Socratic Arts. She has worked with large global companies, premier consulting firms, the International Organization for Standardization, universities, and other organizations and schools to design and implement story-centered curricula and learn-by-doing programs. Holly has an MBA and over 15 years' experience in the field of education. Prior to joining Socratic Arts, she held several leadership positions with Apollo Group.
SEMT201 Using Your Mobile Device to Create Amazing Content
10:00 AM - 10:45 AM Thursday, October 25
Expo Hall: Emerging Tech Stage
Are you looking for amazing ways to use your mobile device to create content? Learn how to use your device outside of your typical apps and email to discover new ways to create, brainstorm, and improve your learning development workflow.
In this session, you will learn how to use your phone or tablet to brainstorm, sketch, take notes, collaborate, create audio- and video-based media, and animate using several mind-blowing apps. You’ll leave the session feeling inspired, and you’ll have the practical information to apply one or more apps on your own. Get your notebook and camera ready to capture these great tools.
In this session, you will learn:
- About several programs to help you get creative
- About several free and inexpensive tools to help with brainstorming, being more productive, and creating content, all from your mobile device
- How to start using these tools today
Audience:
Novice to intermediate designers, developers, managers, and senior leaders (directors, VPs, CLOs, executives, etc.).
Technology discussed in this session:
Content creation apps including Explain Everything, Microsoft Office Lens, and AI-based tools; brainstorming and note-taking apps including OneNote, Notes, and Wink; and apps for mirroring to your laptop or monitor for presentations and demonstrations.
Nick Floro
Learning Architect/Imagineer
Sealworks Interactive Studios
Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.
412 Shed Unwanted Megabytes: Tips and Tools for Reducing Media File Size
10:45 AM - 11:45 AM Thursday, October 25
Antigua B
Are your files weighing you down? Do your courses no longer fit on your mobile device? Are you embarrassed by unsightly buffering? It’s time to put your files on a diet, following tried-and-true best practices. In less time than a juice cleanse, you can have the course of your dreams.
As more and more courses are accessed remotely and via mobile devices, it is important that your files are designed with overall size in mind. Imagine being able to deliver robust, interactive training without sacrificing audio or video. In this session, you’ll discover programs such as Pavtube and PicShrink, and learn “weight-loss” secrets within familiar programs like Adobe Photoshop and Audition. You’ll also explore the best publishing options for a fulfilling eLearning program. Lose the megabytes, not the experience.
In this session, you will learn:
- Common compression practices for reducing overall file size
- Proper sizing of image, audio, and video files
- About free and premium compression programs for all file types
- The best publish settings for major authoring tools
Audience:
Designers and developers.
Technology discussed in this session:
Pavtube, PicShrink, Articulate Storyline, and Adobe Photoshop, Illustrator, After Effects, Audition, and Captivate.
Patrick Gurczynski
Digital Learning Developer
ResMed
Patrick Gurczynski is a digital learning developer at ResMed. After 10 years as a sports journalist, he transitioned into eLearning in 2013.
512 Case Study: Workflow Learning at Sunrun
1:15 PM - 2:15 PM Thursday, October 25
Montego B
It’s a request you may have received from company leaders: “Create training that doesn’t take employees away from the work they are paid to do.” At first, this might seem as if the eLearning and instructor-led classes you’ve developed aren’t valued. But wait. You know that many valuable learning experiences are rooted in performing actual tasks. Could it be that this request is actually steering you toward better solutions?
In this session, you will learn how operations training at Sunrun is transitioning from offering solely traditional learning solutions—ILT, webinars, and eLearning—to offering solutions that fit within an employee’s day-to-day work. It’s a transition made possible by technology. As such, you’ll see how Sunrun has replaced lengthy instructor-led classes with a combination of eLearning and structured job shadows tracked by mobile applications. You’ll explore the electronic performance support resources now available to Sunrun field personnel, as well as how eLearning and microlearning video fill the gaps to keep employees where they learn best—in the flow of work.
In this session, you will learn:
- How the largest residential solar company in the US has replaced traditional ILT with eLearning and more meaningful structured job shadows tracked by mobile applications
- How Sunrun converted traditional eLearning content into electronic performance support resources accessible from the field
- How eLearning and microlearning video can fill performance gaps and allow field-based employees to learn on the job
- About the “workflow learning” approach Sunrun instructional designers take when conducting a needs analysis
- About the significant challenges Sunrun has faced as it shifts from traditional learning solutions to workflow learning
Audience:
Designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.)
Technology discussed in this session:
Mobile applications linked to the LMS that track a person’s performance in a job shadow, electronic performance support, and eLearning microlearning video.
Daniel Brigham
Senior Instructional Designer
Sunrun
Daniel Brigham is a senior instructional designer at Sunrun, the largest US residential solar provider. At Sunrun, he designs and develops large-scale learning solutions for the operations group. He has a deep interest in providing workers with high-quality, scalable training, an interest that suits his skills in videography and workflow learning. An eLearning veteran with 15 years’ experience, Daniel is a Kirkpatrick-certified learning professional, as well as an Articulate Super Hero.
Travis Merrifield
Senior Instructional Designer
Sunrun
Travis Merrifield is a senior instructional designer with Sunrun, the largest residential rooftop solar company in the US. With over 13 years of curriculum development experience, Travis has worked in a variety of industries including insurance, education, banking, and construction to create online learning, instructor-led training, and performance support tools. Currently, his focus is on designing solar installation training and new product support for field install crews at Sunrun.
712 Creating Mobile Learning in Top Authoring Tools
8:30 AM - 9:30 AM Friday, October 26
Barbados B
Many stakeholders want to allow learners to access courses on their phones, and LMSs tout their ability to do that. However, it’s not as simple as clicking “publish.” When creating or modifying eLearning courses for the phone, there are pitfalls you must avoid to ensure an optimal learner experience.
Learn from the speakers’ mistakes as they share case studies and best practices and offer helpful guidelines for getting buy-in, developing, and publishing mobile-first eLearning courses using top authoring tools. You’ll learn the difference between mobile-first and mobile-friendly, how to design based on your goals, and communication tips for your stakeholders to ensure everyone knows the possibilities and limitations.
In this session, you will learn:
- Recommended approaches for stakeholder communication and how to clarify their goals for how learners access the course
- How to approach the instructional and visual design processes to ensure the best outcome for both the phone and desktop
- Best practices for creating a learner-centric mobile UI and UX
- How to evaluate whether your eLearning authoring tool will do what you want it to on the phone
Audience:
Designers, developers, and managers.
Technology discussed in this session:
Trivantis Lectora, Articulate Rise, and wireframing tools (Balsamiq, UX Pen, etc.).
Jennifer Bertram
Vice President of Client Services
Bottom-Line Performance
Jennifer Bertram is vice president of client services at Bottom-Line Performance, where she oversees all client project work and cross-functional project teams. She’s an award-winning instructional designer who is passionate about helping her clients meet real business needs through engaging, practical learning solutions. Jennifer has transformed BLP’s processes over the years to ensure that they are agile enough to meet the needs of clients and complex learning solutions. She has a master’s degree in adult education.
Kathryn Steele
Multimedia Developer
Bottom-Line Performance
Kathryn Steele is a multimedia developer at Bottom-Line Performance. She holds a master’s in media arts and science and has over 10 years of professional design experience. She specializes in creating unique learner experiences through storytelling with animations and UX/UI design principals. Kathryn also has a background in web design, front-end programming, informatics, marketing, and post-secondary education at both IUPUI and the Art Institute. She has illustrated for several key game publishers, such as Paizo Publishing, Asmodee North America, and Upperdeck (on titles for Marvel Entertainment and Game of Thrones).
812 Increasing “Stickiness” with Mobile Coaching Platforms
10:00 AM - 11:00 AM Friday, October 26
Barbados A
L&D is evolving and bringing you new ways to reach your learners by reaching beyond the classroom and into the workflow. It’s what modern learners expect. But how do you transcend eLearning or live training events and bring knowledge into the workflow in contextual ways that increase retention, and that create intentional refocus and additional application opportunities?
One set of productivity tools that shows incredible promise is mobile coaching platforms (MCPs). While there are numerous players in the field, offering different features and functions, this session will cover these tools in two categories: video and SMS coaching. You’ll examine ideal use cases, see a few examples in practice, discuss challenges and barriers, and learn how to gain sponsor support to burst out of the classroom and into your learners’ hands—right where they are doing the work. The session will close with a conversation about the practitioner learning curve for these tools and how to get started.
In this session, you will learn:
- What MCPs are, and how they can up your training and performance support game
- How some companies are using MCPs as training reinforcement and as performance support
- How to talk about these new tools with your partners or clients, and what you need to get started
- About the practitioner learning curve and what you can do to reduce that, starting today
Audience:
Designers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Video coaching (practice—screen caps from actual work); chatbots (Mobile Coach—screen caps and an actual chatbot opt-in experience for participants); and The Everyday Coach (GP’s custom mobile coaching app with screen captures of the authoring backend).
Ann Rollins
VP, Custom Solutions and Chief Solutions Architect
The Ken Blanchard Companies
Ann Rollins is a modern learning champion with nearly 30 years of industry experience helping form and execute learning and leadership development strategy for Fortune and Global 500 companies. Unintimidated by global scale, she always has her eyes on the technology horizon and helps clients consider how the technology in our hands outside of work today may have a place inside the learning ecosystem tomorrow. She takes a practical, design thinking approach to support clients as they transform what leadership development (and learning in general) happens in their organizations, and help drive plans to innovate to prepare for what's next.
Britney Cole
VP, Innovation
Blanchard
As vice president of innovation and the head of the Blanchard Innovation Lab and Experience Center, Britney Cole is a visionary leader who positively impacts lives through cutting-edge solutions that drive personal, professional, and organizational growth. With nearly 20 years of experience in corporate training and leadership development, Britney is a highly sought-after consultant, speaker, and thought leader. Her mission is to help employees learn new skills, enable managers to lead their teams effectively, and assist executives in running their businesses.