MB01 Daily Docent Kickoff
7:30 AM - 8:15 AM Wednesday, October 25
St Thomas AB
Karen Hyder
Online Event Producer and Speaker Coach
Kaleidoscope Training and Consulting
Karen Hyder, online event producer and speaker coach at Kaleidoscope Training and Consulting, has been teaching about technology since 1991, when she delivered instructor-led software courses for Logical Operations. She was promoted to director of trainer development, helping trainers improve skills and earn certifications. In 1999 she created a course for trainers using virtual classrooms, and helped launch The eLearning Guild Online Forums in 2004. She continues to host The Guild’s Best of DemoFest, and was honored with the Guild’s Guild Master Award. Currently, Karen provides coaching and production support for a series of online courses at Hearing First, a not-for-profit that serves audiology professionals earning CEUs.
Tracy Parish
Education Technology Specialist
Parish Creative Solutions
Tracy Parish is an accomplished instructional designer, eLearning developer, and consultant based in the Greater Toronto area. With a unique blend of skills in computer programming, adult education, and eLearning design/development, she has built a successful career in instructional design. With over 18 years of experience in instructional design, development, LMS implementation and administration, Tracy is a respected figure in her field. She is a speaker, active Articulate Community Hero, co-host of the Toronto Storyline User Group and webcast Nerdy Shop Talk, the marketing director for the Canadian eLearning Conference, and moderator of the monthly Twitter event #lrnchat.
Kevin Thorn
Director of Development
Artisan E-Learning
Kevin Thorn holds an EdD in instructional design and technologies and is an award-winning eLearning designer and developer. He is the director of development for Artisan E-Learning, and principal owner of NuggetHead Studioz, LLC., a boutique studio specializing in consulting and developing custom learning experiences. Kevin combines his skills in technology, instructional design, eLearning development, illustration, graphic design, animation, video, and educational comics to develop innovative learning solutions. He is a well- known industry speaker and trainer in visual communication, eLearning development, and design workflows and is a certified facilitator in LEGO® Serious Play® methodologies. ?
Phil Cowcill
Senior eLearning Specialist
PJ Rules
Phil Cowcill is senior eLearning specialist at PJ Rules. He started his career in 1983 when he was hired as a technologist at a local college. In 1985 he joined a team to develop Canada's first Interactive Videodisc. He started teaching part-time in 1989, moving to full-time in 1995. He led his class to build one of the first news websites that streamed video in 1996. In 2011 he launched the very first dedicated mobile application development program. Phil retired from full-time teaching in 2015 and moved to working as a contractor with the Department of National Defence as a senior eLearning specialist.
MB02 Microlearning: When It Works and When It Doesn't
7:30 AM - 8:15 AM Wednesday, October 25
Montego A
Kristen Hull
Communication & Instructional Design Analyst
Choice Hotels
Kristen Hull is a communication and instructional design analyst with Choice Hotels. Previously, for 10 years, she was a technical trainer and instructional designer for various software applications, traveling all over the US and the world. Kristen has created and delivered content to hotel staff, accountants, and telecom administrators. She also has a background in choir singing and applies those vocal techniques to create eLearning voice-overs for her department.
MB03 Adaptive Learning
7:30 AM - 8:15 AM Wednesday, October 25
Bermuda A
JD Dillon
Chief Learning Architect
Axonify
JD Dillon became a learning and enablement expert over two decades working in operations and talent development with dynamic organizations including Disney, Kaplan, and AMC. A respected author and speaker in the workplace learning community, JD continues to apply his passion for helping people around the world do their best work every day in his role as Axonify's chief learning architect. JD is also the founder of LearnGeek, a workplace learning insights and advisory group.
MB04 Getting Started with Augmented Reality
7:30 AM - 8:15 AM Wednesday, October 25
Bermuda B
Destery Hildenbrand
XR Solution Architect
Intellezy
Destery Hildenbrand is an XR solution architect with Intellezy. Destery has over 17 years of experience in training and development and seven years focusing on immersive technologies. Destery has spent time in corporate environments and higher education. Destery's primary focus is helping organizations plan, design, and develop engaging learning experiences through Immersive technology.
MB05 Emerging Tech: What Excites You?
7:30 AM - 8:15 AM Wednesday, October 25
Jamaica AB
Nick Floro
Learning Architect/Imagineer
Sealworks Interactive Studios
Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.
MB06 Upskilling L&D to Meet Modern Needs
7:30 AM - 8:15 AM Wednesday, October 25
St Croix A
Ann Rollins
VP, Custom Solutions and Chief Solutions Architect
The Ken Blanchard Companies
Ann Rollins is a modern learning champion with nearly 30 years of industry experience helping form and execute learning and leadership development strategy for Fortune and Global 500 companies. Unintimidated by global scale, she always has her eyes on the technology horizon and helps clients consider how the technology in our hands outside of work today may have a place inside the learning ecosystem tomorrow. She takes a practical, design thinking approach to support clients as they transform what leadership development (and learning in general) happens in their organizations, and help drive plans to innovate to prepare for what's next.
MB07 Agile: How Is It Really Being Done?
7:30 AM - 8:15 AM Wednesday, October 25
St Croix B
Lou Russell
Managing Practice Director
Moser Consulting
Lou Russell is director of learning at Moser Consulting. As an executive consultant, speaker, and author, she channels her passion to create growth in companies by growing their people. Lou inspires greatness in leadership, projects, and teams. She is the author of seven popular books on leadership, teams, and project management. Most importantly to Lou, you will leave this session with a new tool.
MB08 Open-Source Tools for Learning Content
7:30 AM - 8:15 AM Wednesday, October 25
Andros AB
Chad Udell
Chief Strategy Officer
Float and SparkLearn
Chad Udell is the award-winning managing partner, strategy and new product development, at Float and SparkLearn. He has worked with Fortune 500 companies and government agencies to create experiences for 20 years. Chad is an expert in mobile design and development, and speaks at events on related topics. He is author of Learning Everywhere: How Mobile Content Strategies Are Transforming Training and co-editor/author, with Gary Woodill, of Mastering Mobile Learning: Tips and Techniques for Success and Shock of the New.
MB09 Creating Learning Games
7:30 AM - 8:15 AM Wednesday, October 25
Barbados AB
Andrew Hughes
President
Designing Digitally, Inc.
Andrew Hughes is the president of Designing Digitally, Inc. and has over a decade in the strategical planning and development of enterprise custom gamified learning solutions for government and Fortune 500 clients. Andrew is also a professor at the University of Cincinnati and prior to this was a contractor for the US Department of Education, Ohio Board of Regents, and General Electric. Andrew oversees a team of 30 employees and is focused on ensuring the clients’ challenges are met with engaging, educational, and entertaining learning experiences.
MB10 Talent Insights from Analytics and xAPI
7:30 AM - 8:15 AM Wednesday, October 25
Martinique AB
Aaron Silvers
Manager, Analytics
Elsevier
Aaron E. Silvers helps teams achieve real-world outcomes with analytics strategies for high compliance, high accountability concerns. A common theme throughout his 20+ year career is an optimistic embrace of talent, emerging technology, and entrepreneurialism that charts learning & development paths towards measurable outcomes that scale.
MB11 Using the Internet of Things
7:30 AM - 8:15 AM Wednesday, October 25
Antigua A
Anthony Altieri
IDIoT in Chief/xAPI Evangelist
Omnes Solutions
Anthony Altieri is the IDIoT in Chief (instructional developer for the Internet of Things) and founder of Omnes Solutions, as well as an xAPI evangelist, authoring a course on xAPI Foundations for LinkedIn Learning. Anthony has worked on multiple projects implementing global LMS systems. He is a maker, focusing on user analytics and bringing the virtual learning world and the real world together through the use of Bluetooth beacons and other IoT devices using xAPI. Anthony has lectured to audiences on topics ranging from the spread of HIV to network security, content development, why it’s important to learn to code, and, of course, xAPI.
MB12 In-Application Performance Support
7:30 AM - 8:15 AM Wednesday, October 25
Antigua B
Ted Henning
Head of Customer Education
Privitar
Throughout his career, Ted Henning has been engaged on all sides of the learning continuum; from grad student and corporate trainee, to learning strategist, instructional designer, in-person and online trainer, and associate faculty. He has designed and implemented complex training strategies, developed a wide-range of outcome-based learning content, managed teams of IDs, developers and application admins, used data to drive design and measure outcomes, and presented at multiple conferences. His passion lies in emerging technologies and how they can transform how modern learners acquire new skills and apply them in the workplace. His current focus is on Digital Adoption Platforms (DAPs), using WhatFix, Pendo, and WalkMe to embed onboarding, support, and ongoing training into software platforms, empowering users to learn in the flow of work.
MB13 Supporting a Fail-Friendly Culture
7:30 AM - 8:15 AM Wednesday, October 25
Montego C
Arun Pradhan
Learning, Performance & Innovation Strategist
ArunPradhan.com
Arun Pradhan is a curious geek obsessed with helping people and organizations learn, perform, and innovate. He has taken the lead creative role in delivering learning campaigns and performance ecosystems to Australia's largest banks, telcos, and retailers. Arun was awarded Australia's Learning Professional of the Year Award in 2017 and the Australian eLearning Award for Individual Excellence in 2015. He is the founder of Learn2LearnApp.com, an enterprise solution to enable a learning agility, and is launching his next start-up soon. Arun's areas of specialization include using design thinking for performance solutions and enabling learning agility in organizations and people.
MB14 How to Build an Effective eLearning Team
7:30 AM - 8:15 AM Wednesday, October 25
Montego B
Tim Slade
Creator
The eLearning Designer's Academy
Tim Slade is a speaker, author, award-winning freelance eLearning designer, and creator of The eLearning Designer's Academy. Having spent the last decade working to help others elevate their eLearning and visual communications content, Tim has been recognized and awarded within the eLearning industry multiple times for his creative and innovative design aesthetics. Tim is also a regular speaker at international eLearning conferences, a recognized Articulate Super Hero, and author of "The eLearning Designer's Handbook."
GS01 KEYNOTE: Sci-Fi Meets Reality: The Future, Today
8:30 AM - 10:00 AM Wednesday, October 25
Grand Ballroom
Technology is increasingly intersecting with our everyday lives in weird and wonderful ways. We don’t often think about this intersection—and yet emerging technology will be used to design the future of humanity, affecting almost every aspect of life, including how we learn. In this mind-bending session, Amy Webb will offer a provocative series of snapshots from the near and further future. How will we communicate? Where will we live? Will sophisticated algorithms and artificially intelligent systems replace the relationships we have with other humans? What will our technology do for us? To us? How will it affect the ways we learn? The possibilities are exciting, inspiring, and a little scary.
Amy Webb
Futurist and Author, The Signals Are Talking
Amy Webb is one of America’s leading futurists and an award-winning author. She is the founder of the Future Today Institute and publisher of the annual FTI Trend Report. Ms. Webb is a graduate of Columbia University, completed a Visiting Nieman Fellowship at Harvard, and teaches courses on futurism at the NYU Stern School of Business and at Columbia. She is a frequent contributor or guest on CNN, Marketplace, PBS NewsHour, Fox, and a number of NPR programs. Ms. Webb has spoken to numerous audiences all around the world, from the Milken Institute Global Conference to Fidelity Investments, the Aspen Institute, IBM, Microsoft, and SXSW. Her TED talk about the future of data and algorithms has been viewed five million times and translated into 32 languages, and is part of Delta Air Lines’ in-flight entertainment.
ELR101 Train Your Brain with Games!
10:00 AM - 10:45 AM Wednesday, October 25
Expo Hall: eLearning Revolution Stage
Most companies agree that people are their most important asset. In properly developing those human assets, companies seek long-term success through increased productivity, improved longevity, and other benefits. Then why are so many companies not realizing the best return from their training investment? The answer: poor retention of training materials.
During this session, You will learn how complementing your training materials with games will boost employee engagement and yield significantly increased retention. Games deliver lots of actionable data to measure effectiveness, both individually and through group learning, showing gaps and areas to optimize for a continuous cycle of improvement.
In this session, you will learn:
- How playing games can improve problem-solving skills and learning abilities
- How playing games can boost the formation of new memories
- How games stimulate mental cognition and produce positive brain changes
- How playing immersive, exploratory games are a workout for the brain and can drive home on-the-job skills
Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders.
Technology discussed in this session:
A variety of web-based multi-player games showcased on mobile/tablets/kiosks.
Stephen Baer
Co-Founder & Chief Creative Officer
The Game Agency by ELB Learning
Stephen Baer is co-founder of The Game Agency (by ELB Learning), an INC Magazine Best Workplaces Company. He is a monthly contributor to Forbes.com and a regular speaker at EdTech conferences. For 15 years Stephen has been creating award-winning games to educate and activate audiences for new-employee onboarding, sales and product training, leadership development, safety, security, compliance, systems and processes, customer service, and many other topics. Stephen has also helped shape the education industry and disrupt traditional learning methods with S.T.E.M, FinLit, and Social Skills learning games that have been deployed in over 20,000 schools.
ELT101 Storyline Tips and Tricks
10:00 AM - 10:45 AM Wednesday, October 25
Expo Hall: eLearning Tools Stage
Articulate Storyline is very easy for beginners to use, even with little or no guidance. However, it may not take long to find yourself in over your head with all of the features and options. One of the tool’s greatest strengths is its flexibility—there are usually several ways of performing any activity. Because of that, many people discover a method that is not a best practice. Learning some best practices and a handful of lesser-known tips or tricks can be extremely beneficial for Storyline users.
This session will help attendees uncover some tips and tricks to get the most out of their Storyline experience. Storyline is a very robust tool with a ton of features, but it is also easy to get lost in the weeds of the variety of options available to you. This session will pinpoint some cool tips to help you become more effective and efficient in your course development.
In this session, you will learn:
- How to make quick roll-over/click-and-reveal effects using states
- How Layer Properties can save you multiple steps and reduce your trigger clutter
- How Markers can be customized for a unique and powerful interaction
- About the importance of replicating and editing scenes
- Simple best practices for organizing your work in Storyline
Audience:
Novice to intermediate designers and developers.
Technology discussed in this session:
Articulate Storyline 360.
Ron Price
Chief Learning Officer
Yukon Learning
Ron Price has over 35 years of experience in organizational effectiveness, leadership coaching, instructional design, spiritual development, and experiential learning. His unique background has allowed him to support a wide range of customers, from schools like Duke University and Harvard Business School to multinational corporations like Sanofi, Amazon, BP, and Pepsico. In 2002, Ron founded a consulting firm and challenge course devoted to increasing organizational performance while developing authenticity and integrity. After joining Yukon, Ron worked closely with the Articulate team to design the certified training programs for the Articulate tools. He is a Guild Master.
EMT101 The Future of Learning: Where Should You Focus Today?
10:00 AM - 10:45 AM Wednesday, October 25
Expo Hall: Emerging Tech Stage
Join this session for an in-depth look at the tools, design, and technologies you should be focused on in learning today, and what’s just around the corner.
Find out what technologies will enhance learning, and what you need to get excited about and start planning to integrate into your solutions. Learn from the buzz and new tools appearing in the consumer and corporate environments, and explore how you can take advantage of them to help your users learn. This fun session will give you dozens of ideas and reboot your brain for fresh perspectives on how to enhance your learning today.
In this session, you will learn:
- How to analyze and apply using free frameworks
- Strategies for developing an adaptive learning plan
- How to think about organizing, developing, and tagging content
- Several amazing tips and techniques you can apply as soon as you get back to your desk
- About examples and resources you can use to excite your team and organization
- About valuable resources to grow your personal learning network
Audience:
Novice to intermediate designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
HTML5 and Bootstrap.
Nick Floro
Learning Architect/Imagineer
Sealworks Interactive Studios
Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.
INN101 In a PowerPoint Rut? Get Out with Video
10:00 AM - 10:45 AM Wednesday, October 25
Expo Hall: Innovation Showcase Stage
Every training professional knows how to write for a PowerPoint presentation, but video?! Seems scary. However, PowerPoint is often bogged down in text or relies solely on visuals and the charisma of the presenter to get the message across. There are plenty of ways to create your own video, but you can’t just take your slides and and hit “play.”
In this session, you’ll learn how to boil your presentation down to its key components, approach story and dialogue writing, and reimagine your content as video. Learn to use the power of dynamic visual elements, sound effects, and music to captivate your audience and drive your message home.
In this session, you will learn:
- How to create an animated video
- How to develop compelling stories and scenarios that hold learners’ attention
- How to write realistic-sounding dialogue that supports your learning objectives
- How to visualize your ideas into a storyboard
- How to build a complete animated video from start to finish
Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
GoAnimate
Erin Champion
Customer Success Training Manager
GoAnimate
Erin Champion is a customer success training manager at GoAnimate, where she’s known as a teaching rockstar. Erin works with a wide range of organizations across industries to help tell their stories through video.
LRV101 Converting Overwhelmed Users to Net Promoters Using Learning Strategy
10:00 AM - 10:45 AM Wednesday, October 25
Expo Hall: Learning Revolution Stage
Today’s learners are bombarded with data. If unharnessed, constant information overload distresses consumers and makes it difficult for them to prioritize their day-to-day activities. And yet, in this age of automation, true end-user enablement is more critical than ever. How do we rise above the noise and provide rich experiences that truly resonate with customers at their time of need?
In this session, you will learn about steps taken to curate and transform existing assets into a vibrant and responsive user community. You will also explore content transformation, identification of unique distribution channels, and true measures of customer success.
In this session, you will learn:
- Methods to align learning strategy to an actual customer journey
- How to select distribution channels that best reach learners in your organization
- How to position assets to be more flexible for learners, as well as more easily maintained for the organization
- About outcome-oriented KPIs designed to truly capture learner engagement and to trigger the need for strategic adjustment
Audience:
Novice and intermediate designers, developers, project managers, managers, directors, and senior leaders.
Technology discussed in this session:
Xyleme content management system (CMS), learning management systems (LMS), learning record stores (LRS), and Salesforce customer relationship management (CRM).
Jennifer Rogers
Director of Learning and Performance Solutions
Bluewater Learning
Jennifer Rogers is the director of learning and performance solutions at Bluewater Learning, where her role is to utilize her more than 15 years of experience in the learning industry and passion for learning transformation to help design, build, support, and sustain best-in-class corporate learning organizations and ecosystems. She daily leverages her learning leadership experience in a large Fortune 200 company, and holds both Certified Professional in Learning and Performance (CPLP) and Project Management Professional (PMP) designations. Additionally, Jennifer holds a BS in communication sciences and an MA in curriculum and instruction from the University of Texas at Austin.
Teresa Lubeck
Manager of Educational Services
Cisco Systems
Teresa Lubeck is the manager of educational services at Cisco Systems in the customer success organization, where her role focuses on content strategy and adoption services. Prior to working for the Cisco, Teresa worked as director of learning and development at Lancope and as performance consultant director for Fidelity Investments. She holds BS and MS degrees from Syracuse University, with a specialization in design, development, and evaluation.
Vickie Booth
Manager of Content Strategy and Distribution
Cisco Systems
Vickie Booth is currently the manager of content strategy and distribution at Cisco Systems in the customer success organization, where her role focuses on the maintenance and adoption of content strategy, architecture, and distribution. Prior to working for the Cisco, Vickie worked in learning and development at Lancope and in content and curriculum development for O’Reilly Media and the University System of Georgia. She holds an MS from the University of Evansville, with a specialization in computer science.
MNX101 Is Your Training Content Stuck in the Printer?
10:00 AM - 10:45 AM Wednesday, October 25
Expo Hall: Management Exchange Stage
The idea of digitizing your high-value training materials may seem like a daunting task, but there is a road of best practices that you can follow to make it seamless. The key is to start small, by converting print and PDFs, and eventually work up to a complete digital content solution.
This presentation takes attendees down the maturity path of going from print to digital in their training content. Learning leaders who are still dealing in print can get stymied with all of the technology choices out there. What if they just want to get their content out of print? Once they’ve made this decision, how do they go from print to incorporating the technology that will move them forward in their training goals? This presentation will show the different considerations in each step and how to make that journey to ultimately engaging, interactive, mobile content for learners.
In this session, you will learn:
- The steps to take to go from print and PDFs to more interactive content with analytics
- Best practices for securely distributing your training content
- How to engage your learners with your high-value training content
Audience:
Novice to advanced managers, directors, senior leaders (VP, CLO, executive, etc.), content owners, and content managers.
Technology discussed in this session:
VitalSource Bookshelf, VitalSource Bridge, VitalSource Content Studio, mobile, desktop, and apps.
Clay Salit
Senior Product Manager
VitalSource
Clay Salit is a senior product manager at VitalSource, which he joined in 2012 after a decade of operational and creative management in broadcast media, publishing, and education technology. Clay sets the vison and strategic direction for VitalSource’s content provisioning platform, making it easy for content owners to get the right assets to the right audience, through business terms that work best for them. Clay is also responsible for guiding product innovation and technology at VitalSource as it intersects with the corporate learning market, understanding its driving forces, and ensuring that products and solutions are built considering the unique needs of this space.
101 Investigating Performance: Designing For and From Data
10:45 AM - 11:45 AM Wednesday, October 25
Bermuda B
Data continues to be a hot topic in L&D. The options for collecting data continue to grow, along with the potential for finding new insights for learning design. But in conversations with L&D professionals about the need for better data, it’s become clear that good design is not only about designing for data, but also designing from data.
In this session, you’ll walk through the strategies and activities that will help you get the data you need to evaluate both course and user performance, and to plan for meaningful analytics for your stakeholders. You’ll look at how to use data to improve learning approaches throughout the design cycle. Using a real-world learning scenario as a framework for the discussion, you’ll start with a brief baseline overview of xAPI and its usage and then move on to an exploration of data types, strategy, and the basics of data analysis—all with the goal of empowering you to gather and use your data in new ways.
In this session, you will learn:
- How to use your data analytics to improve course design
- How to design to gather meaningful data
- About the potential pitfalls of data interpretation
- Lessons from other fields (like business intelligence and web analytics) about how to apply data principles to learning design
Audience:
Novice to intermediate designers, developers,
and managers.
Sean Putman
Vice President of Learning Development
Altair Engineering
Sean Putman, a partner in Learning Ninjas, has been an instructor, instructional designer, and developer for over 15 years. He has spent his career designing and developing training programs, both instructor-led and online, for many different industries, but he has had a strong focus on creating material for software companies. Sean has spent the last few years focusing on the use and deployment of the Experience API (xAPI) and its effect on learning interventions. He has spoken at industry conferences on the subject and is co-author of Investigating Performance, a book on using the Experience API and analytics to improve performance.
102 The New Normal: Learning Amid the Internet of Things
10:45 AM - 11:45 AM Wednesday, October 25
Andros AB
The Internet of Things (IoT) technology revolution is about to explode in L&D. While still not commonplace, it has the potential to resemble the stunning uptake of the smartphone—technology that went from new to everywhere in just 10 years. It also has the capability to redefine the learning landscape. In the age of IoT, learning will no longer be about ownership of information; it will be about presence, context, and experience.
In this session, you’ll take a closer look at what IoT technology can do and how it can enhance your work by looking at it from three perspectives—the technology, the impact on your audience, and the impact on L&D professionals. You’ll explore what specific learning technologies will dominate and enable the Internet of Things. You’ll then find out how these technologies can create new, innovative learning experiences for your audience. Finally, you’ll discuss how IoT may change the roles, responsibilities, and rules of running your learning organization. Come learn how to navigate this new normal for learning and technology.
In this session, you will learn:
- What IoT is, and how it can change the technology landscape
- About the impact of IoT on your audience: ownership, access, and presence
- About the impact of IoT on learning professionals: methods, tools, and approaches
- What the future of IoT holds for L&D teams and organizations
Audience:
Novice to advanced designers, developers, project managers,
managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
The Internet of Things (IoT).
Vidya Krishnan
Head of Competence & Capability Consulting and Education
Ericsson
Vidya Krishnan is the head of competence and capability consulting and education for Ericsson North America. She has responsibility and a deep passion for transforming how Ericsson creates capability for its customers and their workforces. Vidya has over 20 years of experience in the telecom and IT industry, spanning AT&T, Nortel, and Ericsson. She holds a BS degree from Princeton and an MS degree from Stanford in electrical engineering, with a specialization in sustainability. She and her team are dedicated to transforming how, where, and when effective learning takes place in a networked society.
Diogo Julio
Portfolio Lead, Competence & Capability Consulting
Ericsson North America
Diogo Julio is a portfolio lead for competence and capability consulting with Ericsson North America. He is also a sought-after consultant, learning leader, instructor, and subject matter expert. Diogo has extensive experience with driving higher capabilities and performance excellence in the teams he works with, drawing on a variety of experiences with Ericsson’s mobile broadband technology portfolio.
103 The New Digital Learning Media: Games, Visual Stories, and Mixed Reality
10:45 AM - 11:45 AM Wednesday, October 25
Antigua A
Consumer experiences with YouTube, Snapchat, Netflix, console games, and virtual and augmented reality are shaping demand for a new generation of corporate digital learning. How do you develop a generation of learners who may have spent more time with video games than in school? How do you leverage the explosion of screens and devices to change behavior? How can augmented and virtual reality bring immersion, engagement, and presence to new levels?
In this session, you’ll learn how the new corporate digital learning landscape of serious games, podcasts, simulations, short-form videos, 3-D immersive experiences, mobile, and virtual reality is poised to forever change the way people learn and organizations teach. You’ll examine how leading Fortune 500 companies are harnessing corporate digital learning to build organizational capabilities. From sales skills taught in a spy-themed game with live-action video, to leadership skills taught with 3-D immersive simulations, to technical skills taught with virtual and augmented reality, you will see what corporate digital learning can look like.
In this session, you will learn:
- How corporate digital learning represents a shift from a classroom model to a consumer-app mindset
- How true gamification makes learning engaging and inspiring
- How compelling stories across screens, devices, and formats can inspire the audience to action
- What leading-edge virtual reality applications actually look like
- How Apple’s ARKit and other AR platforms can offer “X-ray vision” and performance support
- About corporate digital learning trends that will impact learning over the next few years
Audience:
Intermediate to advanced designers, developers, managers, and directors.
Technology discussed in this session:
Various emerging digital learning technologies.
Anders Gronstedt
President
The Gronstedt Group
Anders Gronstedt, PhD, is president of The Gronstedt Group, which is instrumental in helping global companies like Walmart, Pfizer, Novartis, Bristol Myers Squibb, and Daikin improve performance with their custom-developed multi-player VR simulations and learning games. He is a frequent industry speaker and writer with articles appearing in the Harvard Business Review.
104 Case Study: A Game-Based Approach to Learning Without Lessons
10:45 AM - 11:45 AM Wednesday, October 25
Jamaica AB
An innovative product needs an innovative learning approach, but with multiple delivery options available, how do you decide which is best? The challenge for a team at Canadian Tire was to create awareness and maximize retention of an exciting new catalog among store employees. They wanted to create an engaging and innovative solution in-house but had limited time and resources. How did they decide on their approach, and what did they do to make it a success?
In this session, you’ll discover how Canadian Tire developed a game-based solution using in-house resources. Through exploring their approach to solving a common L&D challenge, you’ll learn how to incorporate game mechanics using your own existing resources. You’ll also explore how to leverage tangible and intangible rewards to drive participation, increase retention, and get exceptional business results. Finally, you will be able to apply these basic principles in your own organization.
In this session, you will learn:
- When a lesson-less learning solution is appropriate
- How to drive learning and engagement using simple game mechanics
- How to implement your solution with tools you already use
- How to design your learning game with sustainability in mind
Audience:
Intermediate to advanced designers, developers, and managers.
Technology
discussed in this session:
Learning management systems (LMSs), learning
experience platforms, Articulate Storyline, Adobe Creative Suite, HTML5, CSS3,
responsive design, and various development applications.
Chris Ang
Senior Web Designer
Canadian Tire Corporation
Chris Ang is a senior web designer and user experience designer for the learning ecosystem team at Canadian Tire Corporation. He specializes in designing user interface and front-end development, and he works closely with content writers and developers. Chris has been in the design and technology industry for over eight years and holds a bachelor’s degree in advertising arts, as well as a diploma in multimedia design. He is passionate about creating simple yet innovative design solutions that deliver creative and effective user experiences.
A.J. Mazepa
Team Lead
Canadian Tire Corporation
A.J. Mazepa is a team lead for Canadian Tire Corporation. He is a technical specialist with a passion for designing and developing leading-edge digital solutions in the learning space. He is as comfortable writing database queries as he is designing user interfaces. A.J. began his career designing interactive experiences for numerous clients, including Time Warner, Rogers Television, and the NHL. Over the past 15 years he has evolved into a full-stack developer, expanding his skill set to include front/back end programming and database administration. He currently leads a team of developers that creates custom technology solutions to implement learning strategies.
105 Moving Past the LMS: Installing a Digital-Era Learning Ecosystem
10:45 AM - 11:45 AM Wednesday, October 25
St Croix B
On the footsteps of the dot-com and Y2K craze, the first web-based learning management system (LMS) OLAT debuted in 1999 as a free, open-source platform to support adult learning. It was also the same year that TiVo and Unix were released, Napster was sued by the music industry, and Amazon.com became the leading seller of books. In the almost 20 years since “LMS” entered the vernacular of learning professionals, much has changed in technology and the world at large. However, the LMS remains the central learning technology of any organization. L&D is long overdue for a change.
With the much-hyped digital era and the advent of big data and machine learning, a raft of new technologies are being introduced. Most will, quite frankly, emerge and die as fads, but a handful have the potential to permanently influence learning ecosystems and change not just the type of learning (not training) we offer, deliver, and track to employees, but also the type of data and the value that learning organizations provide to their business partners.
In this session, you will learn:
- How to define the characteristics of the digital era and the ramifications for learning strategy and management
- How to identify existing learning technologies that may continue or no longer be relevant in the digital era
- How to architect a digital-era learning ecosystem and the key additions from a technology perspective
- How to describe the impact on the learning organization, metrics, and conversations it has with the business
Audience:
Intermediate to advanced designers, developers, managers, and directors.
Technology discussed in this session:
LMS, LRS, aggregation, and hosting platforms.
Frank Nguyen
Executive Director
Genentech
Dr. Frank Nguyen is a learning executive who specializes in transforming learning organizations through strategy and technology. He has led enterprise learning for Fortune companies including AIG, Amazon, American Express, Intel, MicroAge, and Sears. Frank has published extensively on the intersection of eLearning, instructional design, and performance support. He is a recipient of the Learning Guild Master and the ISPI Distinguished Dissertation awards. His work on compliance training, learning strategy, business transformation, and technology has been recognized by Brandon Hall and Chief Learning Officer. Frank has served on a variety of learning industry committees for Adobe, ATD, BJET, Brandon Hall, eLearning Guild, and ISPI.
106 Beyond 508: Inclusive Learning for All of Us
10:45 AM - 11:45 AM Wednesday, October 25
Martinique AB
Creating great online learning experiences for Americans with disabilities involves more than just adhering to US government Section 508 standards. The ability for people to navigate learning management systems (LMSs) efficiently, find course content quickly, and consume learning material goes beyond supporting screen readers alone. One strong approach is to focus on user experience (UX) design. Good UX design tactics will not only expand the accessibility of your content but also benefit all your users. Best of all, good UX design can simplify your content.
In this session, you will learn how to leverage UX design to implement the intent of Section 508. You’ll find out what additional UX design considerations are needed for low-vision users, dyslexic users, and other people with disabilities not explicity detailed in Section 508. You’ll then investigate high-level processes for creating and testing web and learning module accessibility designs. You will review design examples and discover resources to help you build accessible learning.
In this session, you will learn:
- About the Section 508 implementation considerations that need to be addressed
- About UX design considerations that can help fulfill the intent of Section 508
- An agile process for creating and testing learning accessibility
- About simple UX design tactics that you can use immediately in your own work
Audience:
Novice to intermediate designers, developers, and managers.
Technology discussed in this session:
Learning management systems, web design, mobile design, and SCORM logic design.
Russell Stinehour
President & CEO
DigitalChalk
Russell Stinehour is the co-founder, president, and CEO of DigitalChalk. He also served as CEO of CrossLogic, growing the company to 45 software engineers and $8.5 million in revenues. Russ has over 36 years of software experience, 16 years of product management experience with IBM, and is the co-author of four textbooks on software development. He enjoys working with organizations to help the visually impaired use technology; he serves as a member of the advisory board of Industries for the Blind and was named to the North Carolina Commission for the Blind.
107 The Next Big Thing Is Small: 20 Pros and Cons of Microlearning
10:45 AM - 11:45 AM Wednesday, October 25
St Thomas AB
Microlearning is everywhere. Your clients or L&D leaders may be pressuring you to use it everywhere. For everything. Oh, and by the way, for cheap. But when should it be used—and when should it not be used? Microlearning is a small and powerful tool, but it may not be the answer to every learning dilemma.
This discussion-based session explores 10 tips for why using microlearning in engaging and effective ways can benefit your organization or clients. You’ll explore how microlearning can be a tool that empowers learners to pull information in their moment of need or continually keep information they learned in formal sessions fresh and top of mind. However, microlearning is not meant to address every learning need. So, you’ll also explore 10 arguments against using microlearning for your organization or clients. Along the way, you’ll learn about the various formats and modalities microlearning can take.
In this session, you will learn:
- About signs that may indicate microlearning is the best answer to a learning need
- When it may be best to avoid micro courses as a form of learning
- Tips and tricks to make your microlearning “sticky” and not just flashy
- About the formats that microlearning can take (hint: it isn’t just video!) and examples of their use
Audience:
Novice to intermediate designers, developers, and managers.
Technology
discussed in this session:
Various eLearning and video authoring and
editing tools.
Vicky Hale
Chief Learning Officer
GAAP Dynamics
Vicky Hale is a director of eLearning at GAAP Dynamics. With a degree in accounting (and a minor in visual arts) from the University of Richmond, her path to the learning community has been nontraditional. Vicky began her career as an auditor at PwC and still holds an active CPA license. A desire for teaching and the need for a more creative outlet led her to GAAP Dynamics, where she spearheaded the company's eLearning initiative. She is passionate about instructing, accounting, eLearning, and marketing, and looking for ways to combine them all!
Christine Leese
Director of Development
GAAP Dynamics
Christine Leese is a director of development at GAAP Dynamics, a company that creates fun and interactive accounting and auditing training for accounting firms and companies worldwide. Christine is a CPA and graduated from the College of William & Mary. Previously, she worked in public accounting with KPMG and in the private industry in the accounting and finance departments of large corporations. With a desire to be more creative and to contribute to the growth of others while still leveraging her technical expertise, Christine joined GAAP Dynamics in 2012, where she designs and develops instructor-led and eLearning training.
108 Instructional Design Thinking—From Defining to Prototyping Learning Ideas
10:45 AM - 11:45 AM Wednesday, October 25
Montego A
In many cases, the conceptual part of the instructional design process is neglected. Designers don’t have time; they don’t have tools; they don’t know how to ideate learning solutions in an efficient way. As a result, they end up with a routine solution aligned tightly with their own knowledge, skills, biases, and comfort zone. It is very hard to design great training based on such an approach.
In this session, you’ll learn how the instructional design process can be effectively supported by design thinking approaches. Human centricity, collaboration, iteration, verification of ideas with prototypes, and creativeness based on fun factor can drive instructional designers to better results. During the session, you will review design thinking techniques and available tools to support you in your efforts. Three stages of this process will be in the session spotlight—starting from defining the needs of your audience, through ideating a learning solution, and concluding with prototyping it.
In this session, you will learn:
- How the design thinking approach works
- How design thinking can support the instructional design process
- What tools and frameworks can be used in the instructional design thinker role
- How to define, ideate, and prototype your own learning process
- How to build a plan to bring sparks of design thinking to your instructional design team
Audience:
Novice to intermediate designers, developers, and managers.
Marek Hyla
Senior Manager; TD&L Innovation Center Lead
Accenture
Marek Hyla is a senior manager and TD&L Innovation Center lead with Accenture. He has delivered services to the T&D industry since 1999, working across a variety of companies—IT, investments, training, and consulting. Marek has cooperated with more than 100 companies, being responsible for design of learning strategies, project management, and instructional design, to mention only a few. As an Innovation Center global lead in talent development and learning practice, he manages the global network of people involved in innovative initiatives. Marek is the author of three books on new training technologies and instructional design.
109 Performance Support in the Field: Saving Our Trees 1 Smartphone at a Time
10:45 AM - 11:45 AM Wednesday, October 25
Trinidad AB
Like many roles, the world of slot machine technicians is growing more complicated and more technical every day. They have dozens of games, signs, and controllers to install and support and have several cases to address a day. How can people in situations like this keep track of it all? With their smartphone! In their hand they have access to an easy-to-use mobile tool for performance support and continuous learning.
In this case study session, you’ll find out how Aristocrat Technologies transformed the technician from a stack of papers and a tired memory to a lean mobile superhero who participates daily in personalized continuous learning and just-in-time performance support. You’ll look at how Aristocrat modernized its approach to supporting technicians and used mobile devices to provide them with mLearning, performance support, access to technical documents, and a knowledge base while working in remote parts of North America. Thanks to these devices, gone are the tree-killing days of printing 145-page technical notes and trying to recall training from a month earlier in a high-stress environment!
In this session, you will learn:
- What process the team used to analyze the business challenge
- How they chose to implement this program
- What hurdles they faced in transforming a manual workforce to a mobile one
- Which vendors they partnered with to complete the mobile implementation
Audience:
Novice to intermediate designers, managers, project managers,
directors, and senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
Mobile devices.
Cherie Cornelius
Senior Curriculum Developer
Aristocrat Technologies
Cherie Cornelius is a senior curriculum developer with Aristocrat Technologies. Several years ago, she shifted from technical support to the realm of training. A year into her training role, Cherie’s artistic flair in a PowerPoint presentation caught the eye of management, who suggested she join the curriculum development team. Cherie had no formal training in this field, but she was eager to learn and has since gone back to school for a master’s degree in instructional design.
110 The Joys and Perils of Transitioning to Agile
10:45 AM - 11:45 AM Wednesday, October 25
Antigua B
In 2001, Kent Beck and others created the Agile Manifesto to address the high failure rate of projects. Since then, many companies have adopted agile principles but have struggled with the real-world challenges. Despite this change, a large number of projects still fail. The reality is, many companies talk agile, but application varies—standard techniques exist but may not be followed for good business reasons. It may be cool to be “doing agile,” but it’s just not that easy to transition.
In this session, you’ll learn about tips and approaches to making the transition to agile smooth and effective. You’ll identify strategies that must be adapted to fit your company culture, and you will explore hybrid agile applications. You’ll then triage projects to determine what methodology, including agile, is best for each project. You’ll also identify the characteristics that good agile team members, including scrum masters and product managers, must have in order for agile to deliver value to the organization.
In this session, you will learn:
- How to identify and prioritize the 12 principles of agile for your organization
- How to create a transition plan to move from top-down methods to agile-ish methods
- How to determine key accountabilities for people who perform agile roles
- How to contrast the theory and real practice to find solutions that are appropriate for your unique organization
Audience:
Novice to intermediate designers, developers,
project managers, managers, directors, and senior leaders (VP, CLO, executive,
etc.) who are aware of agile and have participated in projects using agile and
other methods.
Lou Russell
Managing Practice Director
Moser Consulting
Lou Russell is director of learning at Moser Consulting. As an executive consultant, speaker, and author, she channels her passion to create growth in companies by growing their people. Lou inspires greatness in leadership, projects, and teams. She is the author of seven popular books on leadership, teams, and project management. Most importantly to Lou, you will leave this session with a new tool.
111 Lasting Impact! When Marketing Strategies Meet Learning Solutions
10:45 AM - 11:45 AM Wednesday, October 25
St Croix A
As the lines between marketing, communication, and training are blurring, L&D is being asked to think “like a marketer” and develop or promote creative new learning solutions. So how do marketers engage their audience and change people’s behavior despite changing technology and consumer preferences? The secret is their strategy. How can L&D professionals apply these strategies to change learner behavior and engage participants?
In this session, you’ll learn relevant strategies to think like a marketer while accomplishing your L&D goals. Through team-based activities, you’ll explore real-life examples and principles that top marketing organizations use to resonate with their audiences. You’ll also uncover the role a marketing strategy has on your learning programs through revealing unstated audience needs, applying insights, and creating a learner persona. You’ll leave this session with practical tips to apply to your next training project.
In this session, you will learn:
- Why incorporating marketing principles into your learning strategy can create lasting learner impact
- How to uncover unstated audience needs to shape your training solutions
- How and why to create target audience personas
- How to integrate ideas from other industries into your learning program
Audience:
Novice to intermediate designers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Danielle Wallace
Chief Learning Strategist
Beyond the Sky
Danielle Wallace is the chief learning strategist at Beyond the Sky: Custom Learning. Previously, as a marketing leader with Procter & Gamble and PepsiCo, she learned strategic marketing principles which she now applies to learning and development to create compelling breakthrough solutions. Danielle is a sought after speaker at global conferences and her thought leadership is found in numerous industry magazines and publications.
112 Creating Better Information Graphics for Learning
10:45 AM - 11:45 AM Wednesday, October 25
Bermuda A
When you visualize abstract ideas, you make the ideas easier for people to understand. When you use visual metaphors, you make content seem familiar. An important skill in L&D is the ability to make meaning through visuals—and diagrams, charts, graphs, and timelines can help.
In this session, you’ll explore how people perceive and process information graphics. You’ll look at different types of information graphics and match them to the learning they best promote. You’ll also examine what goes into designing an information graphic, how to choose an appealing visual style, and some of the resources that are available for information graphic creation.
In this session, you will learn:
- From surprising research about perception and processing of information graphics
- How to match your learning goals with the right type of information graphic
- A design process for creating information graphics
- Where to find free resources to help with information graphic design
Audience:
Novice to intermediate designers and developers.
Technology
discussed in this session:
Information graphic creation and information
graphic tools.
Connie Malamed
Founder and Mentor
Mastering Instructional Design
Connie Malamed helps people learn and build instructional design skills at Mastering Instructional Design. She is a consultant, author and speaker in the fields of online learning and visual communication. Connie is the author of Visual Design Solutions and Visual Language for Designers. She also publishes The eLearning Coach website and podcast. She was honored with the Guild Master award in 2018 for contributions to the learning technologies industry.
113 Intelligence Augmentation: AI Technology and L&D
10:45 AM - 11:45 AM Wednesday, October 25
Barbados AB
Today’s learners are faced with an ever-growing surplus of content to learn, process, and employ in their careers. Companies have terabytes of knowledge, skills, behaviors, and standard work required for successful day-to-day operations. They need to empower their employees with a system for efficiently building on or augmenting the capabilities each person brings to the organization. Intelligence augmentation is one possible solution.
In this session, you’ll examine several major AI voice technologies and how they’re being used today. You will also hear and see how natural language voice interfaces can be used for learning and knowledge management, including demonstrations of hands-free, multi-level instruction complemented by audio and visual feedback. This session will give you the opportunity to engage in a conversation about what new user experiences this technology can provide your audience—not years in the future, but today!
In this session, you will learn:
- What intelligence augmentation is
- How natural language interfaces work in practice
- What technologies are involved with personal assistant technologies
- What the implications of intelligence augmentation are for L&D
Audience:
Novice to intermediate designers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Google Home, API.AI, Amazon Alexa, and others.
Kenneth Hubbell
Sr. Mgr. Instructional Design Strategy & Innovation, SVP
Wells Fargo Bank
Kenneth Hubbell is a senior manager of instructional design at Wells Fargo. He is an award-winning instructional design professional with over two decades of experience creating and producing engaging learning experiences. An animator for the EPA at the forefront of digital technology in the 1980s, he became a multimedia pioneer, including a pivotal role on the team developing Shockwave 3D in 2000. Ken holds a bachelor’s degree in industrial design and an MS in instructional technology. He is an accomplished learning strategist, designer, programmer, and videographer. He currently researches advanced techniques for business and education, leveraging games and video to promote learning innovation.
114 Uncovering the True Purpose of L&D Software
10:45 AM - 11:45 AM Wednesday, October 25
Montego B
The L&D landscape is a complicated space: There are dozens of genres of software, including LMSs, LRSs, authoring tools, analytical tools, etc. Yet few people understand what function their software is actually meant to accomplish. Given this fundamental misunderstanding of software’s “jobs to be done,” it’s no wonder that companies struggle to make the right purchasing decisions, often ending up with software that is not the right fit for their needs.
Introduced by Clayton Christensen (author of The Innovator’s Dilemma), the concept of “jobs to be done” explains how the actual function of a product is rarely what you think it is. So what are L&D’s jobs to be done? What about the jobs to be done by your software? In this session, you’ll map out the jobs of classes of software, from LMSs and LRSs to authoring tools, analytical tools, and more. Based on this, you’ll be better able to consider the software you use and its suitability to its actual purpose, thereby improving your broader learning ecosystem.
In this session, you will learn:
- What a “job to be done” is, and why this concept is relevant and important for L&D
- Potential L&D jobs to be done, including limiting organizational risk and enhancing organizational productivity
- Which classes of software make up the broader eLearning ecosystem
- What a potential job to be done is for each constituent class of software
- How to select and implement software based on its job to be done to ensure the success of your eLearning project
Audience:
Novice to advanced designers, developers,
managers, directors, and senior leaders (VP, CLO, executive, etc.).
Tim Martin
CEO
Rustici Software
Tim Martin is the CEO of Rustici Software, which helps eLearning software work well together through compliance with standards like SCORM and xAPI. Tim is influential in the evolution of eLearning standards and was involved in the creation of xAPI via a BAA awarded to Rustici Software by ADL. In 2016, Tim and his partner Mike Rustici sold Rustici Software to Learning Technologies Group and spun off Watershed Systems, where Tim continues to serve as a board member.
115 BYOL: Adapt—Getting Started with an Open-Source eLearning Tool
10:45 AM - 11:45 AM Wednesday, October 25
Montego C
Content designers want highly customized learning content, but that requires a developer to create custom HTML/CSS/JavaScript for each course. And this causes developers to spend too much time copying and pasting content and applying the HTML markup instead of focusing on developing the functionality. The solution is the Adapt authoring tool. This tool allows developers to create tools that content designers can use to deliver content.
In this hands-on session, you’ll learn how to get started using Adapt to create highly customizable eLearning. You’ll explore the basic functionality of this tool and find out how it can solve your eLearning development challenges. You’ll then find out how to create custom plugins that extend Adapt’s functionality and can be added by non-developers. The development skills you’ll learn in this session will help you focus on creating tools that support the content designer, instead of spending your time copying and pasting pages and pages of eLearning content that they provide.
In this session, you will learn:
- About the unique capabilities of Adapt as an eLearning content platform
- How to create highly customizable eLearning content using the Adapt authoring tool
- How to create a custom plugin for Adapt to extend functionality
- How to add your custom plugin to the Adapt authoring tool for use by non-developers
Audience:
Novice to intermediate designers and developers with very basic
command line knowledge and basic JavaScript/HTML/CSS knowledge.
Technology
discussed in this session:
The Adapt framework and the Adapt authoring tool.
Participant
technology requirements:
A laptop with Node.JS installed. The presenter
will provide text editor files before the session.
Chad Udell
Chief Strategy Officer
Float and SparkLearn
Chad Udell is the award-winning managing partner, strategy and new product development, at Float and SparkLearn. He has worked with Fortune 500 companies and government agencies to create experiences for 20 years. Chad is an expert in mobile design and development, and speaks at events on related topics. He is author of Learning Everywhere: How Mobile Content Strategies Are Transforming Training and co-editor/author, with Gary Woodill, of Mastering Mobile Learning: Tips and Techniques for Success and Shock of the New.
Steve Richey
AR and Mobile Developer
Float
Steve Richey is a software developer at Float focusing on mobile, augmented reality, and machine learning. He was the lead developer on Cydalion, an application that uses the Tango sensors on select Android devices to provide navigational assistance to people who are blind or visually impaired. Steve has also done AR research for the US Department of Defense, crafting a holistic solution for challenges faced by users in operational environments for the Combating Terrorism Technical Support Office (CTTSO). Before joining Float, Steve was a nuclear electrician in the US Navy and earned his MBA at Illinois State University.
116 BYOL: Storyline JavaScript, Variables, and Triggers—Oh, My!
10:45 AM - 11:45 AM Wednesday, October 25
Montego DE
JavaScript functionality is integrated with Articulate Storyline and can be a great way to create more customizable experiences with this tool. However, many users are either intimidated by JavaScript or don’t know where to begin learning it. If you have been looking for a true beginner course that explains the fundamentals of using JavaScript with Storyline in an easy and understandable way, you just found it!
In this BYOL session, you’ll focus on JavaScript basics within Storyline. You’ll explore the relationship between Storyline, the browser window, and the computer discovering how JavaScript operates across them, as well as the important roles that Storyline triggers and variables play in getting the most out of your JavaScript. You’ll then learn the basics of JavaScript as you use Storyline triggers, variables, and JavaScript to modify elements of the browser, perform simple calculations and comparisons, and create dynamic content in Storyline. Finally, you’ll look at the many resources available to you as you continue your JavaScript learning adventure.
In this session, you will learn:
- Key JavaScript (JS) basics
- How JS interacts with the browser window by creating some basic JavaScript in Storyline
- How Storyline’s variables and triggers relate to JS and can extend functionality
- About resources that can help you continue to learn about integrating JS with Storyline
Audience:
Novice to intermediate designers and developers. This course
targets new and existing Storyline users who want to gain a basic knowledge of
JavaScript.
Technology
discussed in this session:
JavaScript, Articulate Storyline (variables and triggers), and some
light HTML.
Participant
technology requirements:
A laptop or tablet with any version of
Articulate Storyline installed (including trial versions).
Owen Holt
Sr. Manager, Training & Knowledge Management
Q2
Owen Holt is a manager of talent development with Lithium Technologies. He has over 25 years of experience in the learning and development field, including 12 years managing training development and delivery for global audiences. His experience also includes developing training as a profit center for two startup software companies, and consulting with a sales organization to improve its sales culture through revitalized training solutions.
ELR102 Rockin’ Responsive Design Strategies
11:00 AM - 11:45 AM Wednesday, October 25
Expo Hall: eLearning Revolution Stage
For many years, instructional designers have been creating eLearning content in a format that is suitable for a single size screen. With the advent of a mobile workforce and a BYOD office environment, this no longer fills the needs of users today.
In this session, you will learn how to take that existing content and allow it to be effectively used across multiple devices, as well as the best ways to create new content in a responsive format.
In this session, you will learn:
- To create responsive eLearning content
- To modify existing static content to make it responsive
- The different methods of responsive design
- How using templates can increase your effectiveness
Audience:
Novice to advanced designers, developers, and project managers.
Technology discussed in this session:
Responsive design, phones, tablets, and laptops.
John Blackmon
CTO and Chief Artificial Intelligence Officer
ELB Learning
As CTO/Chief AI Officer for ELB Learning, John Blackmon is responsible for the development and strategy of company products. Prior to ELB Learning, John was co-founder/CEO of Trivantis, where he created the flagship products, Lectora and CenarioVR. John was also co-founder/lead engineer at BocaSoft, which created various software utilities for the OS/2 operating system. His career started at Electronic Data Systems where he designed automatic identification systems for applications at General Motors, followed by time at IBM where he was awarded a patent for seamlessly running Windows applications under OS/2. He also has a patent pending for Responsive Course Design work.
ELT102 Ready. Set. Screencast!
11:00 AM - 11:45 AM Wednesday, October 25
Expo Hall: eLearning Tools Stage
When it comes to designing learning experiences, a picture really can feel like it’s worth a thousand words. It’s not uncommon to see L&D courses and resources use text to tell a story or explain how to do something in situations where a short screencast video could share the same information better and faster. So why don’t designers use screencasting more often? The perception that screencasts are expensive, time-consuming, and hard to create is a significant barrier, but one that is now easy to overcome with the right processes and tools.
In this session, you’ll find that high-quality screencasts are within your grasp. You’ll learn about a four-step iterative approach to recording your screen that can help you streamline your processes while also improving the quality of what you record. You’ll also explore budget-friendly tools and simple editing techniques that can help you create great screencasts without a huge investment of money or time. By learning these simple planning strategies and interactive approaches to recording and editing screencasts, you will significantly improve your screencasting game.
In this session, you will learn:
- What you’ll want to include when outlining a plan for your next screencast
- How to streamline your screencast storyboarding process
- Tips for editing screencasts like a pro
- How you can create screencasts with affordable tools like Camtasia and ScreenFlow
Audience:
Novice to intermediate designers and
developers.
Technology
discussed in this session:
TechSmith Camtasia, Telestream ScreenFlow,
and Google Docs.
Sam Rogers
President
Snap Synapse
Sam Rogers, the president of Snap Synapse, creates more effective, efficient, and engaging ways to deliver learning for clients including Google, Capital One, Deloitte, and AAA. He produced YouTube’s first online certification training, and he is a writer, director, producer, composer, and performer for stage and screen. Sam also writes and speaks frequently at conferences, sharing his passion for solving the problems that matter and inspiring learners to action.
Lee Rodrigues
Learning Experience Designer
Sunrun
Lee Rodrigues is a learning experience designer at Sunrun, where he creates interactive eLearning for the solar power company’s sales team. Lee holds an MA and brings a unique combination of experience in technology, instructional design, and public speaking. He served as both a creative and genius for Apple and is a certified Final Cut Pro instructor. Lee developed YouTube’s first- ever, award-winning online certification program, and he produced a series of 90 videos at Google studios.
EMT102 Case Study: Year 1 with 360-Degree Video
11:00 AM - 11:45 AM Wednesday, October 25
Expo Hall: Emerging Tech Stage
So you’ve decided that 360-degree video looks promising and you want to try it out, but you have questions. What do you need to get started? What should you watch out for? Do you have the right skill set? What are the benefits? What is it going to cost? And probably more.
In this case study session, you will learn from one team’s journey during their first year using 360-degree video. You’ll find out what you need to get started shooting, editing, and sharing 360-degree video content. You will hear about the common and not-so-common issues they faced, including with equipment, talent, technique, and the organization. You will explore three short 360-degree videos and hear how they impacted the development team and learners throughout the process. Overall, you will get a firsthand account of an organization that went all in on this new technology, and how it’s worked out so far.
In this session, you will learn:
- About the different types of equipment, the techniques, and the time you need to shoot in 360 degrees
- Lessons from three 360-degree video projects developed for manufacturing and corporate audiences
- About common and less common issues you may face while shooting in 360 degrees
- What the team members wished they had known when they started
Audience:
Novice to intermediate designers, developers, project managers, and
managers.
Technology
discussed in this session:
Mobile devices, YouTube, Facebook, Samsung Gear
360, Gear 360 Action Director, Git2 Action Camera, and the GoPro Kolor 360-degree
video rig.
Destery Hildenbrand
XR Solution Architect
Intellezy
Destery Hildenbrand is an XR solution architect with Intellezy. Destery has over 17 years of experience in training and development and seven years focusing on immersive technologies. Destery has spent time in corporate environments and higher education. Destery's primary focus is helping organizations plan, design, and develop engaging learning experiences through Immersive technology.
INN102 Building the xAPI Ecosystem of Your Dreams
11:00 AM - 11:45 AM Wednesday, October 25
Expo Hall: Innovation Showcase Stage
You’re excited about the promise of an xAPI-enabled world, but you’ve got a learning management system, a catalog full of SCORM-based courses that you need, and a handful of learning tool vendors that don’t use xAPI. What if you could get the most out of an LMS and an LRS at the same time that you move to your next-generation learning and performance infrastructure?
In this session, you’ll start with the learner-facing tools that will capture your xAPI data: eLearning, mobile tools, performance support, social and informal activities, and data sources from the business. You’ll review your options when it comes to LRSs and how they work (or don’t work) with your LMS. Will you work with a standalone LRS? A front-end xAPI solution with a built-in LRS? Or an LRS that is aligned with your LMS and your current learning infrastructure? You’ll hear real-world stories of three different xAPI implementations to help you plot your organization’s course toward your next-generation learning ecosystem.
In this session, you will learn:
- How to synthesize activities from a variety of front-end learning tools into a coherent picture of learning and performance
- About possibilities for your next-generation learning and performance infrastructure
- How to identify key partners in your business to engage as you migrate from SCORM to xAPI
- How others have implemented xAPI in their organizations, and about their lessons learned
Audience:
Intermediate to advanced designers, developers, project managers,
and managers.
Technology
discussed in this session:
xAPI, learning record stores (LRSs), and
learning management systems (LMSs).
Megan Torrance
CEO
TorranceLearning
Megan Torrance is CEO and founder of TorranceLearning, which helps organizations connect learning strategy to design, development, data, and ultimately performance. She has more than 25 years of experience in learning design, deployment, and consulting . Megan and the TorranceLearning team are passionate about sharing what works in learning, so they devote considerable time to teaching and sharing about Agile project management for learning experience design and the xAPI. She is the author of Agile for Instructional Designers, The Quick Guide to LLAMA, and Making Sense of xAPI. Megan is also an eCornell Facilitator in the Women's Executive Leadership curriculum.
Rob Houck
Head of Technology Innovation
UL Compliance to Performance
Rob Houck is the head of technology innovation at UL Compliance to Performance. He has provided strategic direction for learning and talent management software, managed software development and support of technology products and services, and overseen software implementations for more than 3.2 million users in 73 organizations. Rob has worked in technology for more than 25 years and has consulting experience ranging from small business to Fortune 100 clients.
LRV102 More Than a Pretty Page
11:00 AM - 11:45 AM Wednesday, October 25
Expo Hall: Learning Revolution Stage
Do you struggle daily with learner engagement, system adoption, and the high cost of learner support? Modern HR and learning systems are not configured out of the box to meet your user experience needs, and adding a pretty landing page won’t solve the real problems. Would you like to know how to solve this dilemma?
In this session, you will learn how to make a difference in your platform user experience through a proven step-by-step process that improves your learner engagement and system adoption into the future.
In this session, you will learn:
- The leading problems associated with bad content
- Alternative ways to curate content
- The value proposition for content curation
- Key questions to ask when beginning a curation project
Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders.
Technology discussed in this session:
Talent management systems, learning management systems, user experience maps, wireframes, and design prototypes.
Mark Prasatik
Vice President of User Experience Services
Bluewater
Mark Prastik is the vice president of user experience services at Bluewater Learning. Mark assists clients in aligning learning user experience and reporting/analytics to business strategy because he feels that user learning experience and reporting/analytics are the most predictive factors in the adoption of talent and learning systems and solving business problems. Mark has more than 25 years’ experience in employee training in the areas of oil and gas, aviation, retail, financial services, life sciences, and technology. Mark is certified in instructional design, human performance improvement, and project management and is a past president of ATD Houston.
MNX102 Understanding the LMS Migration Process
11:00 AM - 11:45 AM Wednesday, October 25
Expo Hall: Management Exchange Stage
Next-generation learning management systems (LMSs) are entering the employee life cycle, moving from the traditional LMS designed for human resources to a talent and performance tool that helps employees and managers do their jobs. If your LMS is not part of an overall HR system, growth may require you to move to a new system—a migration that is not just for the birds.
This session will walk you through the process of migrating from one LMS to another. Learn how to explore and build requirements, and how to prepare your team and content to make the big move to the new generation of LMS. And while you’re at it, learn what else you can take advantage of while migrating what could be years of content from your old LMS.
In this session, you will learn:
- How to prepare for LMS migration, from the content to the audience
- About HR team project management in a decentralized environment
- How to engage other areas of the team and system to fully incorporate your new LMS in the overall HR system
- The value of a clean-slate approach to your new system
Audience:
Novice to intermediate designers, developers, project managers,
and managers who have experience with a learning management system.
Technology
discussed in this session:
Learning management systems, HR systems, project
management tools, and video.
Pamela Davis
Learning Solutions Manager
Unum
Pamela Davis is a learning solutions manager at Unum. She is an instructional design professional with diverse experience encompassing education, global curriculum and training programs, technology implementation, continuous process improvement, and the facilitation of multiple change initiatives. Pamela is known as a highly motivated and flexible leader with a strong strategic thought process, excellent project implementation abilities, and complex problem-solving skills that support creative approaches to the technical and human relations aspects of the work. She holds a master’s degree in educational technology from Lesley University.
ELR103 Why xAPI? or Why Should I Care About xAPI?
12:15 PM - 1:00 PM Wednesday, October 25
Expo Hall: eLearning Revolution Stage
Learning ecosystems are where people and resources are organized to assist learners along their continuum of development and on into the world of performance.
This session will explore the business value behind learning ecosystems. You will examine how the Experience API enables new technologies for a next-generation learning and performance architecture that you can build and evolve to unlock business value and competitive advantages for your organization. You will explore the technology shifts, business drivers, use cases, and examples of business outcomes of learning ecosystem solutions.
In this session, you will learn:
- Why learning ecosystems are a strategic advantage
- How the Experience API (xAPI) is an enabler
- About key business drivers for a learning ecosystem
- About key use cases for learning ecosystems and value
- About the business impact of use cases in multiple domains
- About the keys to defining, building, and validating a pilot
Audience:
Novice to advanced project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Experience API (xAPI), games, simulations, and HTML5.
Michael Hruska
President/CEO
Problem Solutions
Michael Hruska is a technologist and design thinking (DT) practitioner with experiences spanning across standards, emerging technologies, learning, and science. As a former researcher at the National Institute of Standards and Technology (NIST), Hruska provides technology, business model, and innovation solutions to Fortune 500, government, and startup companies. Hruska speaks at industry events, conferences, and webinars on topics spanning the continuum between advanced research on adaptive learning ecosystems and emerging technology solution/product design in a variety of industries. Hruska is an advisor/mentor to Ed Tech startups for GSV Capital, along with mentoring local and regional entrepreneurs. He is on the advisory board of a number of companies that support entrepreneurship and early- stage companies, as well as being recognized at industry events internationally.
ELT103 6 Ways Every Learning Leader Should Be Using Video
12:15 PM - 1:00 PM Wednesday, October 25
Expo Hall: eLearning Tools Stage
Melissa is a rising star at your company. She’s been promoted five times in as many years, and she is on track to join your leadership bench program. Unfortunately, she just gave her two weeks’ notice.
Capturing the knowledge of exiting employees is just one of the ways you could be using video but probably aren’t. This session will explore six examples of how companies are improving their learning strategies with video. You’ll also examine trends driving the use of video, and how you can tap them within your business.
In this session, you will learn:
- New ways to use video for formal and informal learning at all levels of the organization
- About technology shifts that are making video more accessible to all employees
- How Millennials’ learning experiences in college will accelerate the use of video within business
Audience:
Novice to advanced designers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Corporate YouTube; Panopto—inside video search; iPad—Panopto’s mobile application; recording and webcasting.
Sean Wilson
Head of Product Marketing
Panopto
Sean Wilson is head of technical product marketing at Panopto, where he’s responsible for driving awareness and understanding of Panopto’s enterprise video platform. Prior to Panopto, Sean led IT professional marketing in the Skype for Business division at Microsoft. He has always had a passion for video technology and solutions that help people communicate and collaborate.
EMT103 Learner Fraud: The Dark Side of Online Learning
12:15 PM - 1:00 PM Wednesday, October 25
Expo Hall: Emerging Tech Stage
Online learning has changed the way people learn and teach. Anyone can learn anything, anywhere. It’s engaging, it’s flexible, it’s more sophisticated than ever, and it’s poised to grow—which is good for learners and good for regulated industries. However, online training is facing a growing crisis: learner fraud. Without live instructors or proctors, it’s too easy to complete training for others, who can then claim a credential or certificate they have not earned and perform work they are not qualified to do. In regulated industries, the stakes are too high to take the risk. That’s why many organizations haven’t been able to take advantage of the convenience, flexibility, and accessibility of online training—they simply can’t reliably verify that learners are who they say they are.
Your whole organization suffers when your training isn’t defensible. Your teammates aren’t as qualified, and your customers aren’t as safe. Your reputation is vulnerable. In this session, you will learn more about the risks and dangers of learner fraud, and the importance of defensibility when delivering high-stakes training. You will explore how facial detection, biometric data, and other technologies can be leveraged to achieve rigor and defensibility, bringing the certainty of the classroom or proctored exam to your online training.
In this session, you will learn:
- The definition and risks of learner fraud
- About the importance of rigor and defensibility in high-stakes training
- How technology can bring rigor and certainty to online learning
- How to test-drive the new LearnerVerified learner verification platform, compatible with any SCORM-compliant course, on any LMS
Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
The LearnerVerified learner verification platform, biometric identity verification, facial detection, virtual proctoring, and a credential management app.
Greg Kureluk
President and COO
LearnerVerified
Greg Kureluk is the president and COO of Yardstick—Testing and Training. He joined Yardstick soon after its inception in 2005. His strong leadership and strategic development skills have allowed the company to be named on Alberta Venture magazine’s Fast 50 list six years in a row, and to be recognized by Profit magazine as one of North America’s 200 fastest- growing companies. Through this work, Greg discovered a passion for business development, leading him to pursue a range of other business ventures. Currently, this involves helping launch several exciting eLearning products, including LearnerVerified.
INN103 Engaging Learners with Video: Passive and Active Engagement Strategies
12:15 PM - 1:00 PM Wednesday, October 25
Expo Hall: Innovation Showcase Stage
What does engagement look like? How do creators build engagement into their videos? This session will look at two types of engagement strategies: passive and active.
During this session, you’ll review what passive and active engagement are, and you’ll explore multiple engagement strategies and their impact on video outcomes. Both sets of strategies are important and will allow the content creators to impact outcomes. You’ll also learn why and when you can use these strategies for the greatest impact, and other tips to make impactful videos. Examples will be provided.
In this session, you will learn:
- Strategies to create more engaging videos, using both passive and active engagement techniques
- How to draw from a variety of engagement ideas to enhance the videos you create to foster better outcomes
- How to make videos more interactive to enhance engagement
- How to overcome some of the obstacles to engagement
Audience:
Novice to intermediate designers, developers, and managers.
Technology discussed in this session:
Video
Matthew Pierce
Learning & Video Ambassador
TechSmith
Matthew Pierce, learning & video ambassador from TechSmith, has created videos for learning and marketing for over a decade. He is the lead behind TechSmith Academy, a free platform teaching video and image creation for business, which has been used by tens of thousands of users. He is host of The Visual Lounge Podcast from TechSmith, which streams live on Youtube and LinkedIn weekly. Matthew is a regular speaker at multiple learning and development-focused conferences and is a regular contributor to various training publications.
LRV103 You Can Love Your LMS—or At Least Like It
12:15 PM - 1:00 PM Wednesday, October 25
Expo Hall: Learning Revolution Stage
Many of you know what it feels like to hate your LMS. You didn’t make the purchasing decision, but you have to make it work!
In this session, you will learn how many companies have faced expansions and expanded training demands and needed to find an LMS that could grow with them. What they all discovered was that their solutions allowed them to love their technology! You will gain insight on evaluating your current LMS, reconfiguring for future state business goals, and implementing a user experience to change learning from a push to a pull model.
In this session, you will learn:
- From organizations that faced a company-wide expansion and found a learning technology solution that would grow with them, both internally and externally for their clients
- How to evaluate your learning technology to fit your current and future business drivers
- How to reconfigure your current LMS to better match all of your learners’ needs
- Tips to identify your user experience needs for a push and pull environment
Audience:
Novice to intermediate project managers, managers, directors, senior leaders (VP, CLO, executive, etc.), technology officers, and IT managers.
Technology discussed in this session:
Cornerstone OnDemand LMS, the mobile version of Cornerstone, SumTotal LMS, and Saba LMS.
Nancy McMonigal
Director, Life Sciences and Health Care
Bluewater
Nancy McMonigal, a director of life sciences and healthcare at Bluewater, has designed and delivered training programs for more than 20 years. Her focus is on digital learning and producing training and marketing programs for various regulated industries, with an emphasis on healthcare and life sciences companies. Her specialty is enhancing training outcomes by matching the strategic direction of learning with expertise in tactical development and technical delivery. Nancy joined Bluewater in 2016 after successfully developing her company, Locus Media, for 15 years. Nancy’s passion to enhance employee education by blending learning and technology has developed into a proven formula helping companies drive performance and employee engagement.
MNX103 Using Corporate Storytelling to Boost Employee Engagement
12:15 PM - 1:00 PM Wednesday, October 25
Expo Hall: Management Exchange Stage
Less than a third of employees report they are actively engaged—emotionally and enthusiastically committed—at work. Employee engagement drives retention, productivity, innovation, and bottom-line results.
This session will use mini case studies to explore the foundations of corporate storytelling and the role of training in building genuine connections with employees.
In this session, you will learn:
- How to use the principles of corporate storytelling to engage learners
- From real-world examples of good corporate storytelling
- Why training needs to engage learners
- Examples of useful and engaging training that people remember
Audience:
Novice to advanced managers, directors, and senior leaders (VP, CLO, executive, etc.).
David Linder
Creative Director and Co-founder
Sublime Media
David Linder is the co-founder and creative director of Sublime Media. He leads the company's creative and product development and specializes in learning approach design. With more than 25 years of experience in the training industry as a developer and instructional designer, his favorite parts of his job are seeing how things work from the inside, learning something so well he can teach it, and making beautiful things.
201 Case Study: 5 Ways an LRS Transformed Learning at Sears
1:15 PM - 2:15 PM Wednesday, October 25
Barbados AB
At Sears, learning is happening everywhere—from a home service technician reviewing installation guides on their iPhone, to an automotive associate attending a classroom session on battery installation, to an in-store sales associate accessing product information on an iPad. Delivering these learning materials brings one set of challenges, but a larger challenge is how to consolidate those experiences into a single system for meaningful reporting. Enter the learning record store (LRS): a tool that, when partnered with xAPI, can completely change how your organization approaches learning.
In this session, you’ll explore real-world examples from Sears to uncover how an LRS can transform learning. You’ll start by finding out how learning experiences can be recorded from multiple systems using xAPI. You’ll then learn about how the xAPI standard can migrate learning records from multiple legacy systems to a single LRS, which, in the case of Sears, included over 40 million records. You’ll discuss how an LRS can become a powerhouse of all learning records, even for organizations with large numbers of employees, and look at architecture diagrams describing information flow from several systems. Finally, you’ll look at LRS implementation challenges and how Sears overcame them by implementing standard processes.
In this session, you will learn:
- How an LRS enabled learning transformation at Sears
- How an LRS can bridge the gap between informal and formal learning
- How the xAPI standard can connect multiple technologies with an LRS
- How using an LRS can complement your existing learning management system
Audience:
Novice to advanced developers, project managers, managers,
directors, and senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
Learning record stores (LRSs), NoSQL databases, WordPress,
reporting systems, mobile devices, and learning management systems (LMSs).
Anirudh Bhargava
Director, Technology Operations of Omni-Channel Commerce
BJ's Wholesale Club
Anirudh Bhargava is the director, technology operations of omni-channel commerce for BJ's Wholesale Club. He has nearly a decade of experience in architecting and designing large-scale business applications. Anirudh holds a master’s degree with distinction in information systems management from Carnegie Mellon University, and he has received several awards for his performance during his career at Sears Holdings and at Carnegie Mellon.
202 Reimagining the New-Hire Experience for the Modern Learner
1:15 PM - 2:15 PM Wednesday, October 25
Bermuda A
How do you take a traditional learning experience like new-hire training and radically reimagine it for today’s learner? More importantly, why should you want to change your approach? There’s a growing consensus in the L&D industry that new employees learn more on the job than they do through formal learning events. Nonetheless, L&D is in a unique position to shape the experience of new employees from day one, which presents a prime opportunity to create a lasting impact as they begin their new roles.
In this session, you’ll learn how to plan and execute a transformation of your new-hire experience. You’ll find out how to leverage the best in ed-tech to design a new-hire program that reflects how people learn not only at work, but in their daily lives as well. You’ll look at how this approach should change your design, such as how techniques like interactive video can connect new employees to both company culture and to experienced employees, and you’ll go beyond tactical learning design techniques to better understand how to package and sell your new-hire vision to key business stakeholders.
In this session, you will learn:
- How video-based narratives can drive adoption of company culture
- Strategies for planning and executing a large-scale new-hire transformation
- Authentic ways to facilitate co-creation of knowledge among new employees
- Techniques for connecting new employees through social communities
- Tips for selling your vision to key business stakeholders
Audience:
Intermediate designers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Interactive video and video digital curation.
Allan McKinley
Principal Learning Consultant
Capital One
Allan McKinley is a principal learning consultant at Capital One. He has designed learning experiences in partnership with organizations including Drexel University, University of Michigan, Corporate Executive Board, MIT, and Penn State University. He has also advised and consulted numerous Fortune 500 companies on creating digital, social-collaborative learning journeys. Allan’s areas of focus include video-based learning, social learning, and virtual communities that showcase and leverage peer expertise. Allan has degrees from the University of Delaware and Saint Joseph’s University, and spent the early portion of his career as a journalist and writer.
203 Immersive Learning and the Future of Workplace Learning
1:15 PM - 2:15 PM Wednesday, October 25
Montego A
Workplace learning is a two-way relationship between a company’s desire to stay competitive and employees’ need for information to engage job functions. With the struggle for competitive advantage expected to only accelerate, it pays dividends to create a flexible and technology-enabled learning ecosystem that can foster the future generations in the workforce.
In this session, you will discuss the best practices that organizations need to consider in order to support today’s workforce and remain competitive. You will explore examples including the use of mobile technology, the adoption of social learning tools, increased alignment with corporate objectives, the use of adaptive learning principles, and the ability to measure effectiveness. You will also learn about short-term and long-term approaches to workplace learning, including virtual reality, gamification, serious games, and augmented reality for the workplace.
In this session, you will learn:
- Best practices to ensure a successful approach to corporate training and workplace learning
- How to ensure employees stay ahead of the curve with training
- Best practices to ensure that you are equipped to approach future learners and generations entering the workforce
- What new technologies you will see more of in L&D in upcoming years
Audience:
Intermediate to advanced designers, developers, project managers,
managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
HTC Vive and the Leap Motion controller.
Andrew Hughes
President
Designing Digitally, Inc.
Andrew Hughes is the president of Designing Digitally, Inc. and has over a decade in the strategical planning and development of enterprise custom gamified learning solutions for government and Fortune 500 clients. Andrew is also a professor at the University of Cincinnati and prior to this was a contractor for the US Department of Education, Ohio Board of Regents, and General Electric. Andrew oversees a team of 30 employees and is focused on ensuring the clients’ challenges are met with engaging, educational, and entertaining learning experiences.
204 Case Study: Integrating UX Design and Gamification
1:15 PM - 2:15 PM Wednesday, October 25
Andros AB
You may have heard about user experience (UX) design. You probably know a thing or two about gamification by now. But what does it mean to apply them together to create an engaging learning experience? What new angles do you need to think of when bringing the two together, and how can combining these two concepts lead to a greater impact on your audience than they could accomplish alone?
In this case-study session, you’ll learn how Rogers Communications successfully integrated UX design and gamification into an online training course. You’ll find out how to move from principles into practice with both concepts; how common UX ideas like user testing and visual design can specifically enhance gamified experiences; and how to adapt to the common challenges you might face when creating a project that blends gamification and thoughtful UX design together. You’ll also learn how to use UX as the overall framework for any engagement technique you adopt.
In this session, you will learn:
- About the value of adopting UX as a framework to drive engagement and positive user experiences
- How user research, visual design, and interaction design contribute to a gamified course experience
- How to get started with user research activities, such as usability testing
- About the challenges and successes of implementing UX into learning design
Audience:
Novice to intermediate designers, developers,
and managers.
Clara Ng
Senior Learning UX Specialist
Rogers Communications
Clara Ng is a senior learning UX specialist at Rogers Communications. As part of an innovation team, she advocates for experience design in the development of employee training and is responsible for establishing methods of learner research. Clara has over 15 years of experience in strategy, analysis, design, and development of learning that spans telecommunications, finance, and academic sectors. She has co-authored an article for Learning Solutions Magazine, “Designing It Right: Making an Impact with Diagnostic Assessments.” Her passion is to broaden the application of design thinking to drive performance improvement and create positive learner experiences.
205 70:20:10 Digital Performance Solutions: L&D as Value Creator in Hospitals
1:15 PM - 2:15 PM Wednesday, October 25
Antigua B
Patient safety and compliance are major issues in hospitals today. One organization’s challenge was how to keep 7,000 professionals up to date and compliant regarding patient safety tasks and medical equipment. The issue was that formal learning wasn’t proving to be effective enough as medical equipment was changing with software updates on a regular basis.
In this session, you will explore the limitations of formal learning like eLearning in rapidly changing environments. You will learn how to apply 70:20:10 (in this case) with the help of a critical task analysis process. You’ll hear about the lessons learned and explore the power of performance support as part of a complete 70:20:10 solution.
In this session, you will learn:
- How to apply 70:20:10 in rapidly changing environments and industries, such as healthcare
- How to apply digital performance support as an important tool to encourage compliant behavior
- How to design online 70:20:10 solutions
- How to become a value creator as an L&D professional
Audience:
Intermediate to advanced designers, developers, managers, and directors.
Technology discussed in this session:
Online social platform with performance support (web browser); content distributed via mobile device.
Vivian Heijnen
Co Founder
70:20:10 Institute
Vivian Heijnen is a co-founder of the 70:20:10 Institute. Vivian’s strength is her strategic thinking combined with pragmatism and a knife-like focus on execution. She has consulted on a wide range of projects at every level for the implementation of informal and formal solutions. Her projects have covered management development change, the implementation of electronic patient files, sales improvement in the pharmacy and construction industries, and other areas. She is co-author of several publications, articles, and books —for instance, 70:20:10 Towards 100% Performance, together with Jos Arets and Charles Jennings.
Jos Arets
Co Founder
70:20:10 Institute
Jos Arets is a co-founder of the 70:20:10 Institute. For many years, Jos has worked on improving the performance of people and organizations by connecting working and learning in smart ways. This work has been through a mixture of strategic projects with clients and international collaboration within the L&D community. Jos’s strength lies in designing performance- driven solutions at a systems level. He has written many books and, in collaboration with Charles Jennings and Vivian Heijnen, has published articles and books about 70:20:10. His latest book is set to be published in late 2017: New Value Creators: 4 Business Models That Redefine L&D.
206 Your Game Plan for Designing and Developing Mini-Scenarios
1:15 PM - 2:15 PM Wednesday, October 25
St Thomas AB
A carefully executed eLearning scenario can pull people into a real-world application of new concepts and skills. Yet it’s rare that instructional designers have the time to create immersive scenarios with complicated branching and feedback. Under a tight deadline to redesign an online course in practical ethics, Pennsylvania College of Health Sciences still wanted to give students practice making realistic decisions before they began working with real patients.
In this case study session, you’ll learn how the college used realistic mini-scenarios throughout an online healthcare ethics course to encourage relevant decision-making and give people experience with the situations they should expect to encounter in the workplace. Mini-scenarios like these can encourage practical application in meaningful ways, and they take less time and resources to create than full scenarios. You’ll learn how to work with subject matter experts to write true-to-life scenarios as well as realistic feedback. At the end of this session, you’ll walk away with a practical model for designing and developing interactive mini-scenarios using common eLearning development tools.
In this session, you will learn:
- Why mini-scenarios are effective for practicing decision-making in real-world contexts
- How to work with subject matter experts to develop realistic mini-scenarios
- How to write effective feedback to maximize the learning opportunity
- Tips for using common eLearning tools for simple mini-scenario development
Audience:
Novice to intermediate designers and developers.
Technology
discussed in this session:
Microsoft PowerPoint, Articulate Studio (QuizMaker, Presenter) and
Storyline, and Blackboard.
Angela Shertzer
Instructional Designer
Pennsylvania College of Health Sciences
Angela Shertzer is an instructional designer at Pennsylvania College of Health Sciences, where she partners with faculty to design and develop high-quality online courses and modules. With almost 20 years of experience in instructional design and training in healthcare and business, Angie excels at developing and delivering dynamic learning experiences that result in strong learning outcomes and engaged learners.
207 Increasing Retention by Putting Virtual Learners in the Driver’s Seat
1:15 PM - 2:15 PM Wednesday, October 25
Jamaica AB
Adults learn by doing what they’re being taught. As a virtual trainer, it’s your job to get them “doing.” But sometimes you may find your audience multitasking instead of engaging with the content, and as a result, their learning suffers. How can you keep people actively “doing” within the confines of your virtual platform?
In this session, you’ll discover unique ways to use your existing virtual tools to go beyond the basics and drive more audience engagement. You’ll learn best practices for breakout rooms, creative activities to implement throughout your training, how to engage attendees through the whiteboard, what to do when you have a mixed audience (some virtual and some live), workarounds for platform-specific barriers, and collaboration tools to continue learning after training is complete. Throughout the session, you’ll also get tips on the various platforms that can help you accomplish these activities and increase your learners' retention, no matter what your subject matter.
In this session, you will learn:
- How to increase learner retention by incorporating purposeful action-drive learning into live online training
- About unique and creative ways to use your existing virtual tools beyond the basics
- How to increase people’s confidence with using virtual tools
- About new platforms and virtual tools to incorporate into your live online training
Audience:
Intermediate to advanced designers and managers with a working knowledge of live online training.
Technology discussed in this session:
Various platforms, including Adobe Connect. Laptops are not required, however attendees with laptops will have the opportunity to participate in a session demo.
Sheri Jeavons
President and Founder
Power Presentations
Sheri Jeavons is the president and founder of Power Presentations. Since 1993, she and her team of consultants have trained more than 22,000 professionals from a variety of Fortune 500 companies and industry leaders such as FedEx, Marathon Petroleum, Goodyear, Bayer, and NASA. She is also a thought leader on the topic of virtual communications and has been selected to speak on the topic at many industry-leading training conferences, including ATD TechKnowledge, ATD International, and Training 2017.
208 Creating a Global Diversity Program from Scratch: How in the World Do You Do That?
1:15 PM - 2:15 PM Wednesday, October 25
Trinidad AB
Designing learning for a global workforce is challenging at the best of times. However, when you factor in that this learning must be virtual, mobile ready, and accessible to over 80,000 employees, the challenge becomes substantially more complex. This is the dilemma SAP faced when asked to develop a global diversity and inclusion program for its employees to boost awareness of the value of an inclusive work environment.
In this case study session, you’ll follow the SAP team’s journey to design and develop in-house a seven-part learning series on diversity and inclusion. Along the way you’ll explore the good, bad, and ugly of their process and get tips on the strategies and best practices they found worked best for collaborating with multicultural stakeholders and SMEs. Finally, you’ll learn how the team evaluated potential tools and methods to ensure that the learning they created was accessible to everyone who might use it.
In this session, you will learn:
- How to decide whether to stay in-house or outsource the design and development of your learning program
- How to avoid cultural miscommunication when collaborating with a diverse group of stakeholders and SMEs
- How to determine accessibility needs for the people in your organization
- How to implement universal design for learning (UDL) principles when designing for a global, virtual, and multicultural audience
Audience:
Novice to intermediate designers, developers,
managers, directors, and senior leaders (VP, CLO, executive, etc.).
Debby McNichols
Senior Instructional Designer
SAP
Debby McNichols is a senior instructional designer for SAP. She is an L&D professional with a passion for designing and developing learning programs for diverse global audiences, and her expertise includes leadership development, virtual learning, social learning, and collaborative platforms. Debby is a CPLP with a master’s degree in instructional technology and a doctorate in organizational leadership. She is active in the Los Angeles chapters of ATD and ISPI and is the author of a number of thought-leadership articles.
Leah Morris
Senior Instructional Designer
SAP Success Factors
Leah Morris is an instructional designer for the Learning Center of Excellence at SAP. She studied violin at Indiana University, and after working in the US and internationally as a freelance musician, she left the field in the mid-1990s when she became interested in technology. After teaching herself DOS, Leah was employed as a software trainer for a Boston-based company. This led to opportunities with other companies where she trained a diverse portfolio of customers in the US, Canada, Europe, and Asia in standard business software, custom software, and soft skills.
209 DevLearn Hyperdrive Showcase
1:15 PM - 2:15 PM Wednesday, October 25
St Croix B
Back by popular demand, Hyperdrive returns to DevLearn this fall. This year’s Hyperdrive competition focuses on innovation, showcasing projects that are using technology and solutions to create new and exciting opportunities for learning and performance support.
In this session, you will learn from the three winning entries in DevLearn Hyperdrive, the competition that took place before DevLearn began. You will learn from individuals and organizations that are pushing the boundaries of what learning and performance support looks like, and you’ll explore examples of technology being harnessed in ways that most others have yet to consider.
In this session, you will learn:
- From cutting-edge examples of innovative learning
- How the projects provide business value
- Why a design decision was made
- About the technologies used in innovative projects
Audience:
Novice to advanced designers, developers, project managers, and managers.
Technology discussed in this session:
Various.
Mark Britz
Director of Event Programming
Learning Guild
Mark Britz is the director of event programming at The Learning Guild. Previously he worked for more than 15 years designing and managing learning solutions with organizations such as Smartforce, Pearson Digital Learning, the SUNY Research Foundation, Aspen Dental Management, and Systems Made Simple. Mark is also an organizational social designer, helping businesses achieve the benefits of becoming more connected and collaborative to improve learning and engagement. Mark is the author of Social By Design: How to create and scale a collaborative company, and regularly presents and writes about the use of social media for learning, collaborative networks, and organizational design.
210 Upskilling Customers and Partners: Taking Your Training Public
1:15 PM - 2:15 PM Wednesday, October 25
Antigua A
Many businesses’ success depends on their customers and partners being skilled users of those businesses’ products and services. But sometimes those products and services are complex or otherwise challenging to learn. Unfortunately, the more people struggle to understand them, the less likely they are to use them effectively to unlock value (and come back for more).
In this case study session, you’ll learn how Microsoft helped overcome these obstacles through compelling public training offers with wrap-around marketing and support. You’ll find out how a public training campaign approach like this one can work, and how to identify when it’s the right fit for your organization’s needs. You’ll then find out what steps to use when implementing and managing this approach so that it’s a success for you, your customers, and your partners.
In this session, you will learn:
- Why a public training campaign might make sense for your organization
- What you will need to consider when planning a public training campaign
- How to implement and manage a public training campaign
- About Microsoft’s lessons learned from this approach
Audience:
Novice to advanced designers, project managers, managers,
directors, senior leaders (VP, CLO, executive, etc.), marketers, and learning
strategy owners.
Technology
discussed in this session:
edX, Open edX, Microsoft Azure, and social media
(for marketing).
Matt Crosby
Sr. Business Program Manager
Microsoft Corporation
Matt Crosby is a senior business program manager for Microsoft with over 20 years of experience in teaching and training. After getting his MEd from the University of Florida, he taught high school for several years before making the transition to corporate training. Matt has worked in training development, training delivery, training team management, and training program and project management since that time, at the Bill & Melinda Gates Foundation, Orbitz Worldwide, Starbucks, and now Microsoft, where he helps lead planning and governance efforts for the worldwide learning group.
211 Scripting Inflection, Pronunciation, and Meaning in eLearning Narration
1:15 PM - 2:15 PM Wednesday, October 25
Martinique AB
Spoken words carry information far beyond what is found in the words themselves. Written words cannot convey inflection, tone, and true meaning, so it is not surprising that a voice-over recording can sound very different than what scriptwriters originally intended. What if there was a simple way to write scripts for voice narration that increases readability, leading to improved accuracy in delivery and minimizing (even eliminating) time-consuming retake sessions?
In this session, you’ll find out how, through using a modified “video treatment” template, conveying information to your voice talent becomes easy! Utilizing simple scripting techniques in your writing will provide your voice talent with all the information they need to make their first takes “golden.” You will acquire easy-to-learn scriptwriting techniques used by broadcast copywriters for decades. You also will learn how to add greater emphasis, clarity, and warmth by writing in active voice and conversational tone. You’ll get tips on how to use simple written directives that assist voice talent, as well as your eLearning developers, in timing voice elements to match visual cues and other effects.
In this session, you will learn:
- How using a modified video treatment as a template allows you to outline and correlate video, image, and audio effects with scripted voice work
- How you can use broadcast writing techniques in eLearning narration to accurately and efficiently convey scripting and inflection information to your voice talent
- How implementing strategies for writing abbreviations, acronyms, and phonetics ensures they are pronounced correctly, adding clarity and minimizing retakes
- How differentiating active voice from passive voice makes your scripts more clear, concise, and authoritative
- How developing writing skills using conversational tone results in a more natural-sounding voice performance that leads to greater learner engagement
Audience:
Novice to intermediate designers and developers. Participants will benefit from any prior experiences writing scripts and/or recording audio from scripts, though neither is required.
Kevin Lange
Principal Consultant
Immersion Learning
Kevin Lange is the principal consultant at Immersion Learning. Previously he was a learning governance and technology manager with The Mosaic Company. Since 2005, Kevin has worked as a facilitator, instructional designer, project and program manager, and learning strategist within academic, consulting, and Fortune 500 and Global 500 companies, including Capital One, Citi, Expedia, American Express, Deloitte, and Sony. Kevin holds bachelor's degrees in radio-television and speech communication from Southern Illinois University, an MBA from Indiana State University, and an MEd in educational technology from the University of Florida.
212 When eLearning Isn’t the Answer: An Alaska Airlines Case Study
1:15 PM - 2:15 PM Wednesday, October 25
St Croix A
The airline industry is highly regulated. As a result, Alaska Airlines’ employees were tasked with completing numerous hours of training each year. With limited resources and time, they needed an innovative method to make this annual training feel fresh to their audience. For the first time in years, they decided that eLearning might not be the answer to the age-old problem of how to make a learning experience truly memorable. Their alternative: comics!
In this session, you’ll learn how Alaska Airlines turned a 45-minute eLearning course into a series of informational comics, transforming a training course into a learning experience. You’ll discover how the team obtained stakeholder buy-in for moving to the comics medium and how they continue to ensure regulatory compliance despite taking a nonstandard approach. You’ll then learn more about the tools and techniques you can use to write and create your own comics. Finally, you’ll find out how to coordinate a large-scale distribution of training materials like comics, and you’ll get tips for communicating instructional change across a large organization.
In this session, you will learn:
- How to teach compliance training without your audience realizing they’re in training
- About tools you can use to create comics-style graphics to engage your audience
- How to work with stakeholders on approving a new way to deliver compliance or regulatory training
- How to share comic-based learning content with people in remote cities and even countries without delivering eLearning
Audience:
Novice to intermediate designers, developers, and managers.
Technology
discussed in this session:
Adobe InDesign.
Christina Schultz
Supervisor, Instructional Design
Alaska Airlines
Christina Schultz is a supervisor of instructional design for Alaska Airlines. She spent the first part of her career learning the operation before quickly finding her way into the training department. Christina is responsible for overseeing the project teams that develop training for many areas of the operation, such as the ticket counter, ramp, cargo, fleet, call center, and management. She has a passion for mobile and for moving the business forward to address the training needs of a diverse workforce.
Leigh Shocki
Training Compliance Manager
Alaska Airlines
Leigh Shocki is a manager of compliance training programs for Alaska Airlines. She has spent her career designing, developing, and now managing training for airline employees in many areas of the operation such as airports, cargo, inflight, call centers, and management. An experienced Articulate Storyline developer and LMS administrator, Leigh designs and deploys eLearning, mobile learning, classroom, and blended learning courses to address the training needs of a diverse, international workforce.
213 Lessons from Hollywood: Creating Better Workplace Videos
1:15 PM - 2:15 PM Wednesday, October 25
Bermuda B
L&D is increasingly using video to address workplace needs, but where should you turn to learn how to make these videos engaging and effective? Hollywood, of course! For more than 100 years, the film industry has mastered the art of engagement, with good films keeping audiences riveted for hours. While not every workplace video needs to be a major production, there are many simple lessons from Hollywood that you can apply in your work to make better videos.
In this session, you’ll learn to apply practical techniques used in film production to increase engagement in your own workplace videos. You’ll explore the nature of the video format itself and discuss how to best take advantage of it, while also avoiding several common video mistakes. You’ll then learn specific techniques for working with employee-actors and get tips on adding interest to even the most mundane subjects. You may or may not be the next Steven Spielberg, but you will leave this session ready to make better, more interesting videos for your workplace.
In this session, you will learn:
- How to create an engaging video script using a proven format
- What the characteristics of a well-written video script are
- How to recognize and correct common video mistakes, including ones that limit the useful life of your videos
- How to plan for and work with employee-actors
- How to develop and use interesting characters that substantially increase viewer interest
Audience:
Novice to intermediate designers, developers, and managers.
Technology
discussed in this session:
Video editors and mobile devices for video
playback.
Thomas Spiglanin
Senior Project Leader
The Aerospace Corporation
Thomas Spiglanin is a senior project leader for The Aerospace Corporation. He has developed learning strategies and educational products for over 20 years, increasingly through using video for the workplace. He now leads technical education projects for Aerospace University, the educational division of The Aerospace Corporation. Thomas earned his PhD from Wesleyan University and his BS from the University of California–Riverside.
214 Opening a New Dimension with 3-D Objects in PowerPoint
1:15 PM - 2:15 PM Wednesday, October 25
Montego B
Graphics in the world of learning have been generally stuck in two dimensions. This limitation can get in the way of your ability to immerse the audience in a story or explain how complex models or processes work. Being able to add a third dimension would do more than just add flash to the content—it could actually make a real impact by making the content more understandable and engaging. But how can you create and add 3-D objects to your work, particularly when you don’t have the budget to hire specialty developers or buy expensive software?
The solution is new functionality in Microsoft’s PowerPoint and Paint 3D. In this session you’ll find out how, with little to no experience, you can now customize hundreds of professionally made 3-D objects and even make your own 3-D objects quickly and easily. You’ll get tips on how to find existing 3-D objects and then customize them. You will then build the skills you’ll need to get started creating your own new 3-D objects. Finally, you’ll explore how to integrate these 3-D objects with your content by either using them in your eLearning modules or combining them with PowerPoint.
In this session, you will learn:
- When 3-D objects can help enhance the learning experience
- How to create 3-D objects and customize them with your own graphics and logos in Paint 3D
- How to find and customize professional 3-D objects in Remix 3D
- How to import your objects into PowerPoint 365, rotate them on command, and integrate text and animations
Audience:
Novice to intermediate designers and developers.
Technology
discussed in this session:
Microsoft PowerPoint (morph transition), Paint
3D, and Remix 3D.
Yulia Barnakova
Principal
Heidrick & Struggles
Yulia Barnakova is a principal in the Heidrick & Struggles leadership consulting practice. She teaches, speaks, and writes on the topics of strategic leadership, critical thinking, decision-making, innovation, and effective communication. Her articles have appeared in such publications as Chief Learning Officer and the American Management Association’s MWorld. Yulia has worked with Fortune 500 clients across many industries. In addition to her client work, she also co-leads the digital products and online course development efforts within her team. Outside of Heidrick, Yulia runs a blog and video series on innovative teaching and presentation techniques.
215 BYOL: Tips and Tricks for Creating Interactive Mobile Learning Courses with Captivate
1:15 PM - 2:15 PM Wednesday, October 25
Montego C
Creating responsive courses means you’ll need to look at design in new ways. When building interactive screens, you need to put some thought into how to place the objects on the screen. But for responsive interactions, you need to take this a step further and think about how to display the interactive objects in different device sizes so that people can easily interact with the content.
But this doesn’t have to be difficult. During this hands-on session, you’ll discover how to create responsive eLearning courses with ease using Adobe Captivate. Learn about the best practices for tweaking interactive screens—like accordions, tabs, drag-and-drop interactions, and more—to make them look and function well on different devices. Along the way, explore the best Fluidbox properties for different types of objects in Captivate. And finally, publish the course as a single project and automatically deliver the most appropriate experience for your learner’s device.
In this session, you will learn:
- How to create responsive courses with Captivate
- How to modify the Fluidbox properties for the slides
- How to create responsive interactions
- How to decide the placement of objects used in the interaction
Audience:
Intermediate to advanced designers and developers who have basic Captivate skills.
Technology discussed in this session:
Adobe Captivate.
Participant technology requirements:
Laptop running the latest version of Captivate.
Pooja Jaisingh
Senior Director, Digital Learning
Icertis
Pooja Jaisingh works as a senior director of digital learning at Icertis. She has created several award-winning eLearning courses and authored books and video courses on eLearning tools and technologies. In her previous roles, she worked as a principal eLearning evangelist at Adobe and chief learning geek at a start-up. Pooja is CPTD-, and COTP-certified. She holds a master’s degree in education & economics and a doctorate in educational technology.
216 BYOL: AR2—The Augmented Reality Amazing Race
1:15 PM - 2:15 PM Wednesday, October 25
Montego DE
You want your new-staff orientation to infuse some excitement into exploring and discovering the organization. But sometimes the only “budget” you have is the people in your department who can help with the creation and development. Wouldn’t you like to be able to leverage augmented reality to encourage staff to self-discover the organization and have a more engaging multimedia experience?
In this session, you’ll learn how a government organization with no budget leveraged the free version of the Aurasma AR web development software to create the Augmented Reality Amazing Race. You’ll see how new-employee teams of two traveled across a hospital using the Aurasma app on iPads to discover hidden treasures and learn more about the organization where they work! Aurasma says its tool and app can “turn everyday objects, images, and places into new opportunities for engagement” through AR. During this session, you will help build a mini-race to find out how easy it can be.
In this session, you will learn:
- How to define augmented reality
- How you can use AR in your organization for practical learning
- How to use the free version of Aurasma to create a simple AR experience
Audience:
Novice to intermediate designers, developers, and project
managers.
Technology
discussed in this session:
Mobile devices and the Aurasma web platform and app.
Participant
technology requirements:
Participants should bring a laptop that they can
use to work with the Aurasma web development tool, and they should also download
the Aurasma app onto a mobile device (such as a smartphone, iPad, or Android
tablet).
Cindy Plunkett
Director, Learning Design & Development
PointClickCare
With over 20 years' experience in instructional design, development, and project management Cindy Plunkett is the Canadian eLearning Conference Executive Director, part-time professor in the faculty of education at Ontario Tech University, and co-creator of the Educational Technology for Health Practitioner Education course at the University of Toronto's department of Family and Community Medicine. Cindy has worked with three of the largest academic teaching hospitals in Canada on high profile projects like the SEME program, and has experience speaking and facilitating both nationally and internationally.
Faith Boutcher
Director, Centre for Education
Baycrest Health Sciences
Faith Boutcher is the director of academic education and interprofessional education in the Centre for Education at Baycrest Health Sciences. Faith is an experienced clinician and educator with expertise in knowledge mobilization, and her work focuses on the innovative and creative delivery of team training. She holds appointments with the Lawrence S. Bloomberg Faculty of Nursing, University of Toronto and the School of Nursing, Faculty of Health Sciences, McMaster University. She is currently completing her doctoral studies in knowledge translation at the University of Toronto.
ELR104 The 7 Secrets to Being a Rockstar Vendor
1:15 PM - 2:00 PM Wednesday, October 25
Expo Hall: eLearning Revolution Stage
What’s it take to be a Rockstar Vendor? In this session, you’ll learn the seven core attributes that produce a successful outsourcing relationship. Then take these attributes to identify and work with vendors that will help you build training that is both meaningful and measureable inside of your organization.
In this session, you will learn:
- How to identify the right vendor for your needs
- How to write effective RFPs
- How to ensure a successful relationship
- How to avoid costly relationship mistakes
Audience:
Novice to advanced project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Bill West
President & Founder
RegattaVR
Bill West is the founder of Regatta VR and vice president of Immersive Learning Solutions at NIIT Limited. His career spans Accenture, EY, GP Strategies, Xerox, LEO, Sea Salt Learning, and eLearning Brothers. He founded one of the world's first elearning companies in 2001 and has led the adoption of new technologies for the last 20 years. His expansive client list includes over 100 global companies and his teams have won more than 50 industry awards. He has presented many times at training industry events, on topics ranging from learning methods and game design to virtual reality and xAPI. He's also written two highly-acclaimed books on successful vendor partnerships. His teams have adapted the strongest ID methods into a cohesive methodology for VR design and development, including VR user experience design and xAPI data management.
Frank Glover
Senior Learning Strategist
Pacific Gas & Electric
Frank Glover is a senior learning strategist for Pacific Gas & Electric, one of the nation’s largest utilities. Frank, a passionate leader in developing and deploying adaptive learning strategies within a corporate environment and K-12 environment, has over two decades of experience in the field of learning.
ELT104 Building eLearning Games in Storyline 360
1:15 PM - 2:00 PM Wednesday, October 25
Expo Hall: eLearning Tools Stage
Gamification and game design strategies have the potential to increase learner engagement, making them attractive options for a wide range of L&D projects. While many organizations are interested in using these approaches, they often can’t afford the game developers and other resources they need to make a higher-end game for learning. But not all game ideas need expensive development in new and complicated high-end tools. For some learning games and gamified approaches, all you need is a tool you likely already have: Articulate Storyline 360.
In this session, you’ll find out how you can use this common rapid eLearning development tool to create engaging games and gamified experiences. You’ll learn how the 2-D game The Tower of Bloom was developed with Storyline 360 to help non–instructional designers adopt Benjamin Bloom’s mastery learning and taxonomy concepts for training development. You’ll then explore tips and tricks for how you can start using Storyline 360 to weave gamification concepts into your work, or even create a full game yourself.
In this session, you will learn:
- How to recognize the influence of game mechanics, dynamics, and aesthetics in learning design
- Which new features in Storyline 360 you can use for game interactions
- How to create leaderboards to track performance
- How to use PowerPoint as an animation tool
Audience:
Intermediate to advanced designers and developers.
Technology
discussed in this session:
Articulate 360, Storyline 360, and Microsoft PowerPoint.
Alexander Salas
Learning Experience Designer
StyleLearn
Alexander Salas is an instructional systems developer and learning experience designer with 14 years of experience specializing in the blend of learning technologies and gamification for performance outcomes. Since 2007, Alex has worked in every facet of corporate learning and performance enablement for Fortune 100 enterprises such as Philips, Centene Corporation, and Dell Technologies. He's the owner of StyleLearn, an eLearning design firm helping clients of all sizes. He's also the chief of awesomeness at eLearning Launch, the online academy for digital learning professionals.
EMT104 Enhancing Your Learning Journey with Gesture Control
1:15 PM - 2:00 PM Wednesday, October 25
Expo Hall: Emerging Tech Stage
Do you want to understand the possibilities for taking your learning experiences to another level by integrating gesture control devices with other augmented and virtual reality devices? If so, then this is the session for you!
In this session, you will learn about the Myo armband, the Bird wearable (MUV Interactive), and the Oculus Touch VR controller, and you’ll explore possibilities for integrating them into the learning experiences you design and develop. You will explore the main functionality of gesture control devices, and learn how and where to begin integrating them smartly into your learning solutions.
In this session, you will learn:
- About the primary functions and features of these three gesture control devices
- From examples of how gesture control devices are used in learning solutions
- About the opportunities for, and the feasibility of, incorporating gesture control in learning solutions
Audience:
Novice to intermediate designers, developers, managers, and directors.
Technology
discussed in this session:
Bird, Myo, and Oculus Touch.
Sherry Larson
Owner, President
Learning IDeologies
Sherry Nolan Larson, the owner and president of Learning IDeologies, is a senior learning and development professional with broad-based skills designing, developing, managing, and delivering eLearning, instructor- led learning, and blended-learning solutions for large-scale projects in the healthcare, industrial automation and services, retail, government, airlines, financial services, and telecommunications industries. Her specialties include team leadership, instructional design, business and process analysis, project management, and customer relationship management. She is a past-president of PACT and was also on the board for Fifty Lanterns International. She holds an MEd degree.
INN104 Open Source? Keep an Open Mind
1:15 PM - 2:00 PM Wednesday, October 25
Expo Hall: Innovation Showcase Stage
There are amazing software tools out there, but L&D departments are typically the first to be cut and the last to receive funding. How can you deliver world-class training on a shoestring budget?
In this session, you will learn how a large corporation used open-source tools to deliver a data scientist certification program, training for customers, and enablement for employees within the company. You will learn how open-source tools allow companies to go green by replacing printed materials with annotatable PDFs. And you will learn how collecting detailed analytics with an open-source LRS is shaping the direction of the entire education division.
In this session, you will learn:
- What “open source” means
- What open-source options are available
- Different ways to deliver on an open-source platform
- How you can utilize an open-source LRS
- How plug-ins allow for the ability to expand to a larger ecosystem
- How to extend a training program globally
Audience:
Novice to intermediate designers, developers, project managers, managers,
directors, and senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
Moodle, Learning Locker, TechSmith Camtasia,
GoAnimate, and Amazon Web Services.
Jim Farrell
Director, Learning Design and Development
SAS Institute
Jim Farrell is a director of learning design and development at SAS Institute, which he joined in 2015 as a senior eLearning manager. Previously, Jim was a director of technology services at Weejee Learning and was on many award-winning project teams. Prior to Weejee, he was a product manager at Questionmark. Jim has also been an instructional designer and eLearning developer, and he holds a master’s degree in educational technology leadership from George Washington University.
Candace Marles
Manager of Digital Learning
SAS Institute
Candace Marles is the manager of digital learning development at SAS Institute. Candace manages the development of eLearning at SAS, leading a team of instructional designers and eLearning developers and coordinating resources from other groups within education and elsewhere at SAS. Previously, Candace worked as a project manager, training manager, instructor, and instructional designer for Productivity Point International.
LRV104 Integration: Pulling Yourself Together
1:15 PM - 2:00 PM Wednesday, October 25
Expo Hall: Learning Revolution Stage
Do you need to corral your learning ecosystem? Does it provide the data needed to drive timely decision making? Learning ecosystems are growing beyond the learning management system with content management systems, user experience systems, content aggregation, and data warehouses, but making sense of the data they produce can be expensive and time consuming.
In this session, you will learn how to leverage the xAPI and learning record store to consolidate data to drive timely decisions and solve business problems.
In this session, you will learn:
- How to bring disparate learning technologies together for reporting
- That xAPI is not just for content
- How to create an analytics system without the analytics price tag
- How to put effective decision-making tools in the hands of managers
Audience:
Intermediate and advanced developers, project managers, managers, directors, and senior leaders.
Technology discussed in this session:
Talent management systems, learning management systems, learning record stores, xAPI.
Mark Prasatik
Vice President of User Experience Services
Bluewater
Mark Prastik is the vice president of user experience services at Bluewater Learning. Mark assists clients in aligning learning user experience and reporting/analytics to business strategy because he feels that user learning experience and reporting/analytics are the most predictive factors in the adoption of talent and learning systems and solving business problems. Mark has more than 25 years’ experience in employee training in the areas of oil and gas, aviation, retail, financial services, life sciences, and technology. Mark is certified in instructional design, human performance improvement, and project management and is a past president of ATD Houston.
MNX104 Improve Learning Outcomes with Video Caption and Transcripts
1:15 PM - 2:00 PM Wednesday, October 25
Expo Hall: Management Exchange Stage
Video is an integral part of online learning and training strategies. But could you be getting more out of your video content? Without captions, video is inherently inaccessible to deaf and hard-of-hearing users. But are all of your learners missing out if you don’t have captions on your videos? Can learning be improved when captions and searchable video are introduced into the classroom?
This session will share results from a study revealing how 98.6 percent of students found captioning helpful. You will explore how captions improve learning for all students, and you’ll look at how to create a fully searchable online video portal to further improve your learners’ experience. Finally, you’ll learn why captions are useful as a learning aid to improve comprehension, accuracy, engagement, and retention.
In this session, you will learn:
- How students use captions and transcripts to improve comprehension and retention
- Why captions are critical for making video-based learning accessible to all learners
- How captions help different subgroups of learners (ESL, adult learners, and more)
- How to build a searchable video library to make your courses more engaging and interactive
Audience:
Novice to advanced designers, developers, project managers,
managers, and directors.
Josh Miller
Co-Founder, Chief Revenue Officer
3Play Media
Josh Miller is a co-founder and the chief revenue officer of 3Play Media, which provides closed captioning and transcription services to make video accessible, searchable, and more engaging. 3Play Media has over 2,000 customers across industries, including Harvard, MIT, Oracle, Viacom, NBCUniversal, Stanford, Cisco, the US Department of State, P&G, and more. As CRO, Josh oversees the company’s sales and marketing teams and is responsible for new growth. He frequently speaks on closed captioning, video accessibility, and video search. Josh holds a BA from Brown University and an MBA from MIT’s Sloan School of Management.
ELR105 Infuse Awesomeness into Your Soft Skills and Sales Training with Customizable Courseware
2:15 PM - 3:00 PM Wednesday, October 25
Expo Hall: eLearning Revolution Stage
Want to stamp out generic, boring soft skills or sales training? Come see how easy it can be to roll out a fully customized and engaging curriculum using Customizable Courseware.
You’ll get talking points on how learning helps tackle turnover problems and reduce organizational risk. You’ll also receive tips for customizing off-the-shelf courses and using them in a blended learning program. If you use Captivate, Lectora, or Storyline, or blend eLearning with instructor-led training, join this session to learn how the new Customizable Courseware for soft skills and sales will help you infuse awesomeness into your training curriculum.
In this session, you will learn:
- How to increase retention and reduce risk with soft skills or sales training
- How you can roll out a year’s worth of customized soft skills training in a few short weeks—or less
- How to create blended learning using customizable instructor-led and eLearning courses
- How to personalize Customizable Courseware for maximum impact
Audience:
Novice to intermediate designers, developers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
eLearning Brothers Customizable Courseware, Adobe Captivate, Trivantis Lectora Publisher, and Articulate Storyline.
Chris Willis
Director, Product Content
eLearning Brothers
As a creative instructional designer and business consultant, Chris Willis boasts more than 20 years of experience working remotely, leading geographically diverse teams to solve a wide range of business challenges for large enterprise clients. Chris is currently the director of product content for eLearning Brothers, a global leader in corporate learning technology and custom training development solutions. She holds a BS in arts & media from Grand Valley State University.
ELT105 Create More Advanced Content Using iSpring, Right Out of the Box
2:15 PM - 3:00 PM Wednesday, October 25
Expo Hall: eLearning Tools Stage
Augmented reality, virtual reality, artificial intelligence, and other innovations have the potential to transform the L&D industry in exciting ways.
This session will explore how to develop rich, interactive, and responsive content using iSpring tools, right out of the box. You will learn how to create content that is responsive and looks great across multiple cross-platform devices, publishing to HTML5. From complex branching and engaging quizzes to enhanced visuals and embedded interactions—you can create these and so much more. By leveraging existing knowledge of PowerPoint and other online resources, you can develop advanced and robust content using iSpring’s easy-to-use framework.
In this session, you will learn:
- How to create responsive content across multiple devices and platforms
- How to create complex branching and engaging quizzes using iSpring
- How to implement VR and other innovations in eLearning content
- How to augment eLearning content with embedded interactions
Audience:
Novice to intermediate designers, developers, and project managers.
Technology discussed in this session:
HTML5, virtual reality, responsive design, branching, iSpring scenarios, web objects, animation, 360-degree video, JavaScript, and 3-D models.
Michael Sheyahshe
Founder and Technologist
aNm
Michael Sheyahshe, a founder and technologist at aNm, has a vast breadth of experience in information technology, eLearning, and innovation spanning two decades and several industries. His extensive career encompasses design and development of various eLearning and training content, specializing in animation, simulations, and interactive content. Michael is an expert in numerous 3-D software tools, game engines, programming languages, mobile devices, platforms, and coding frameworks. He holds two bachelor of arts degrees from the University of Oklahoma in film and Native American studies, and a master of fine arts degree in 3-D modeling from the Academy of Art University.
EMT105 Reaching Every Device with Articulate 360
2:15 PM - 3:00 PM Wednesday, October 25
Expo Hall: Emerging Tech Stage
Your goal is to provide learners with an engaging learning experience on whatever device they use. But spending countless hours tweaking content for various screen sizes isn’t a great solution.
Come find out how you can solve this challenge with Rise, the responsive course authoring app in Articulate 360. With Rise, all you need is a web browser to quickly create beautiful courses optimized for every screen size.
In this session, you will learn:
- How to create beautiful, responsive eLearning courses with Rise
- How to use the different pre-built lesson types in Rise to create engaging learner experiences
- How to create fully customized lessons with modular blocks
- How to export and share your courses with learners
Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Articulate 360 and Rise.
Arlyn Asch
Chief Technology Officer
Articulate
Arlyn Asch, the chief technology officer at Articulate, has more than 20 years of experience developing innovative eLearning software. Before joining Articulate in 2005, Arlyn was director of engineering for Macromedia, where he led product strategy for Captivate and directed that product’s development team. He also held senior management and engineering roles at eHelp, where he led the development of RoboDemo and RoboHelp. Arlyn is named as inventor on five patents related to eLearning technology.
INN105 Getting Started with Augmented, Virtual, and Mixed Realities
2:15 PM - 3:00 PM Wednesday, October 25
Expo Hall: Innovation Showcase Stage
You may have heard the buzz around AR, VR, and mixed realities. This session will break down and demonstrate each technology so you can understand what it does, where it fits, and how you can take advantage of it in your learning development.
Come explore the tools and resources you can use to prototype and develop content for each technology, and find out how to get started when you get back to your desk.
In this session, you will learn:
- What is required to get started with each technology
- What’s involved with delivering content to your audience
- Which tools you can use to start creating content
- How to use 360-degree cameras to capture environments to share with your learners
- About several amazing examples to get you excited
Audience:
Novice to intermediate designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Browsers for delivering 360-degree content; developing with Oculus Rift and HTC Vive; Apple’s ARKit and Google’s ARCore; Microsoft HoloLens; Google Cardboard; and 360-degree cameras.Nick Floro
Learning Architect/Imagineer
Sealworks Interactive Studios
Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.
LRV105 Performance Support: Injecting Precision Performance into the Learning Practice
2:15 PM - 3:00 PM Wednesday, October 25
Expo Hall: Learning Revolution Stage
Having trouble reaching the personally and geographically diverse new generation of learners? Struggling to drive meaningful, high-precision performance in the workplace while still fostering a strong sense of community and accountability?
NiSource is one of the largest fully-regulated utility companies in the United States. In this session, you will learn the key steps NiSource took in their transformational journey towards a modern, experiential-based learning model. Join us as they share insights gathered from envisioning a new way forward for their workforce, and implementing design, development, and deployment practices to produce high-yield, experiential learning opportunities and targeted, timely, and relevant performance support.
In this session, you will learn:
- How to transform your organization with a focus on performance initiatives and people enablement
- The best practices being used by other participants and in other organizations today
- How to shift organizational emphasis from classroom- to experiential-based learning experiences
- The tools, templates, deliverables, and technology that NiSource used to optimize organizational and individual performance in the workplace
Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders.
Technology discussed in this session:
Learning content management systems (LCMS), learning record stores (LRS), learning management systems (LMS), performance management tools, iPads, Android tablets, touchscreen laptops (mobile data terminals), Xyleme, and Comply 365.
Jennifer Rogers
Director of Learning and Performance Solutions
Bluewater Learning
Jennifer Rogers is the director of learning and performance solutions at Bluewater Learning, where her role is to utilize her more than 15 years of experience in the learning industry and passion for learning transformation to help design, build, support, and sustain best-in-class corporate learning organizations and ecosystems. She daily leverages her learning leadership experience in a large Fortune 200 company, and holds both Certified Professional in Learning and Performance (CPLP) and Project Management Professional (PMP) designations. Additionally, Jennifer holds a BS in communication sciences and an MA in curriculum and instruction from the University of Texas at Austin.
John Leese
Senior Instructional Designer
Nisource
John Leese is a senior instructional designer at NiSource and is responsible for designing training experiences that support both field- and office-based employees in the gas utility industry. John has a bachelor’s degree in communications and certifications in instructional design, and brings experience from his earlier work in the advertising field. During his time at NiSource, he has helped transform the culture of training from a presentation- based approach to an experiential learning environment, focusing on delivering materials that guide learners through all moments of need.
Samantha Gonda
Manger of Instructional Design
NiSource
Samantha Gonda is a manager of instructional design at NiSource. In her five years with NiSource, she has created consistent instructional design processes that are used across the company’s seven-state footprint. With the recent addition of a learning content management system, she was able to implement a “write once, reuse everywhere” methodology within the department. Samantha graduated valedictorian from the Art Institute of Los Angeles, and is always looking for ways to integrate dynamic imagery with engaging, hands-on learning in her team’s instructional design projects.
Hayley Martin
Content Strategy Specialist
NiSource
Hayley Martin is a content strategy specialist at NiSource. Since joining the performance support team in 2016, she has been integral in the development and implementation of a learning content management system that provides a single source of content through standard, repeatable processes. Hayley works closely with the instructional design team to apply the “write once, reuse everywhere” methodology. Hayley holds an MBA from Waynesburg University and an MA in professional writing from Chatham University.
MNX105 How to Create a Content Strategy that Resonates with the Modern Learner
2:15 PM - 3:00 PM Wednesday, October 25
Expo Hall: Management Exchange Stage
Learning leaders need to rethink how they create, manage, and deliver content if they are to meet the needs of the modern workforce. Learning organizations must find ways for their content to serve not only in courses, but the entire learning ecosystem.
In this session, you will learn about the key elements of content strategy and the shifts in mindset required to move from a course-driven approach to an object-based approach that enables any type of learning, in any context, on any device.
In this session, you will learn:
- How to define a high-level content strategy that supports formal and informal learning
- How to create a content map to identify bite-sized learning objects and opportunities for reuse
- How to list key techniques and mindset shifts required for developing bite-sized learning content
- How cloud technology can deliver learning content where learners need and expect it
Audience:
Novice to intermediate designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Learning management system (LMS) and learning content management system (LCMS).
Stuart Grossman
VP of Education and Training
Xyleme
Stuart Grossman, a vice president of education and training at Xyleme, has a rich background in the design, development, and implementation of training systems and performance support tools. Previously, Stuart was a curriculum design manager at Amgen. He also founded a consulting group with Allison Rossett and Bob Hoffman at San Diego State University, bringing together faculty, professional staff, and talented graduate students to create innovative new learning applications. Having spent most of his career at the intersection of technology and instructional design, Stuart has developed training for numerous multinational organizations. He received his master’s degree in educational technology from SDSU.
301 Case Study: Building an Effective and Practical Digital Learning Strategy
3:00 PM - 4:00 PM Wednesday, October 25
St Croix A
Most organizations’ vision of digital learning solutions starts and ends with a focus on creating learning resources for staff on the corporate LMS. One organization wanted to go beyond that to implement a strategy that addressed the full range of digital learning in all aspects of people’s work, from organizational development through staff skills and support.
In this case study session, you will discover how a team designed and implemented a digital learning strategy for a sector of around 200,000 staff, and examine their lessons learned through that process. You’ll also explore how to use the five key components that they found made the digital learning strategy a success: supporting digital learning, developing the digital capabilities of the workforce, developing evidence-informed digital learning experiences, giving credit for learning achieved and applied, and improving the L&D team’s skills in digital learning design.
In this session, you will learn:
- How to create a comprehensive digital learning strategy
- Practical steps you can take to implement digital learning at your organization
- About real-world examples of a digital learning strategy in action
- How to identify the constraints and enablers in delivering your digital learning strategy
Audience:
Intermediate to advanced managers, directors, and senior leaders
(VP, CLO, executive, etc.).
Technology
discussed in this session:
Smartphones and tablets, learning platforms (LMS, xAPI, LRS), interactive
video, digital storytelling, and micro-credentialing.
Keith Quinn
Learning Technologies Manager
Scottish Social Services Council
Keith Quinn, the learning technologies manager for the Scottish Social Services Council, has 30 years’ experience in the social-service sector, with 25 of those years spent in learning and development. Throughout his time at the Scottish Social Services Council, Keith has taken on the lead role for the development and implementation of technology-enhanced learning solutions to support workforce development. He has won a number of awards for this work—the Microsoft Prize for eLearning (at the University of Ulster), the Guardian Public Service Award for Innovation, and most recently a Create in Fife Innovation award for an SSSC project to develop mobile-learning resources. His work has also been featured in case studies developed and promoted by the Adobe Corporation.
302 Going Beyond SCORM: Using xAPI and WordPress as an LMS
3:00 PM - 4:00 PM Wednesday, October 25
Martinique AB
Traditional LMSs are not always the simplest of tools to work with. They can, in some cases, be more complicated, limited in their capabilities, or expensive than what you actually need. But if this is the case, you don’t need to settle for an LMS solution that doesn’t actually fit your needs. What you need instead may be found in an unexpected place: WordPress.
In this session, you’ll learn how to use WordPress, a ubiquitous and easy-to-use content management system, to create a robust LMS platform. You’ll discover how to create and launch eLearning courses using WordPress and xAPI. You’ll also learn how to track user input and progress using a learning record store (LRS). With this approach, you can create the LMS you need in a budget-friendly way.
In this session, you will learn:
- How to create an LMS using WordPress
- How to integrate an LRS with WordPress
- How to extend the features of this LMS to make building engaging learner experiences even easier
- How to track user input from courseware using an LRS
Audience:
Intermediate to advanced developers, managers, directors, and
senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
WordPress, LearnDash LMS, xAPI, GrassBlade LRS,
Paid Memberships Pro, Adobe Captivate, and Uncanny LearnDash Toolkit.
Chris Simental
Co-Founder, Technology Strategist
Ripe Media
Chris Simental is a co-founder and technology strategist at Ripe Media with nearly two decades of experience managing, designing, implementing, and supporting interactive web and mobile applications. He has a wealth of experience in project management, programming, QA, systems integration, and systems analysis, as well as demonstrated success in motivating, coaching, and leading creative teams to achieve excellent results. Chris has been working in the eLearning field for the past 20 years and has held titles including developer, production supervisor, and production manager. He fell in love with computers 30 years ago and never looked back.
303 Developing 360-Degree Learning Video Content
3:00 PM - 4:00 PM Wednesday, October 25
Jamaica AB
The value of virtual reality and 360-degree video content for L&D is quite promising, as the immersive nature of these technologies has the potential to make a major impact on learning and retention when used strategically. However, the actual development of VR and 360-degree video content can at first glance seem daunting, complicated, costly, and even out of reach to most learning organizations. But it doesn’t have to be that way.
In this session, you’ll learn more about implementing 360-degree video content in your own organization from a company that has been using this medium for some time: Samsung Electronics America. You’ll find out how Samsung Electronics America has been using 360-degree video in its own L&D content and how this has been effective. You’ll then explore the technical requirements and skill sets you need to produce and develop your own 360-degree video content. You’ll look in detail at the costs associated with implementing a 360-degree video program in your organization and even experience a live, hands-on demonstration of how to start producing this content yourself.
In this session, you will learn:
- How Samsung develops 360-degree videos for L&D
- What skills you need to begin creating 360-degree video content
- About the real costs of implementing a 360-degree video program in your organization
- How to produce 360-degree video content through a hands-on demo
Audience:
Novice to intermediate designers, developers, managers, directors,
and senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
Samsung Gear 360 camera, Gear VR, Galaxy S8,
Final Cut Pro, and Viar360.
Steven Skiles
Senior Manager, Learning Technology & Multimedia Learning Production
Samsung Electronics America
Steven Skiles is a senior manager of learning technology and multimedia learning production at Samsung Electronics America. A thought leader with over 16 years of experience coaching and influencing business leaders, Steven has worked in financial services, cable broadcast television, and technology. His team at Samsung develops learning innovations including virtual reality learning strategy, multimedia production, and learning environments. Steven is a graduate of the University of California–San Diego and is also a music producer.
304 Case Study: The Evolution of a Gamified Formative Assessment
3:00 PM - 4:00 PM Wednesday, October 25
St Croix B
Has a client ever asked you, “Can’t you just convert classroom training into eLearning?” This is the kind of question eLearning designers dread, particularly when the training in question covers dry content. Sure, you can convert the course to an electronic format, but how do you turn that bare-bones content into an eLearning module that actually helps students learn? With a little creative genius.
In this session, you’ll learn how Advantedge Education turned a face-to-face academic class about nursing laws and practice into a dynamic, gamified, audience-centric formative assessment. The game results revealed that the students had surprising knowledge gaps, which ultimately led the nursing school to overhaul the course curriculum. But the game didn’t get there overnight. This session explores the evolution of this project: getting engagement and feedback from the audience, adapting updated technology, and using agile learning design. You’ll hear about the team’s hurdles and victories, and you’ll leave with practical suggestions for how you can approach your next innovative design.
In this session, you will learn:
- Why games can improve learning outcomes
- How to blend formative assessments with gamified experiences
- How to apply simple elements of gamification using Articulate 360
- About the importance of using agile design to identify pitfalls in your game mechanics
- About the key personalities you need on your testing team
Audience:
Novice to intermediate designers, developers, and managers with
basic knowledge of Articulate Storyline’s built-in variables, states, and
triggers.
Technology
discussed in this session:
Articulate 360, Articulate Storyline 2, SCORM
Cloud, and various web resources.
Lesley Cashman-Peck
President & CEO
Advantedge Education
Lesley Cashman-Peck is the owner of Advantedge Education, where she designs and develops mandatory continuing education for interprofessionals who work in healthcare and K-12 education. An eLearning designer and entrepreneur with over 14 years' experience, Lesley's training in eLearning design is complemented by a bachelor's degree in psychology from Dickinson College and a master's degree in education with a focus on college students from the College of Saint Rose. She's a National Scholar graduate from the Goldman Sachs 10K Small Businesses/Tory Burch Foundation Initiative, and a volunteer teacher with Junior Achievement.
Ann Purchase
Co-President, Curriculum Development
Advantedge Education
Ann Purchase is a co-founder and co-president at Advantedge Education, where she leads curriculum development. As a nurse, entrepreneur, and educator with nearly 40 years’ experience in classroom, clinical, and online settings, Ann has worked at some of the best hospitals in the nation— including University of California–San Francisco, Massachusetts General, and Albany Medical Center—in roles including clinical nurse, educator, and clinical nurse specialist. She holds a master’s degree in nursing education from Sage Colleges. Ann continues to teach students online and in clinical settings.
305 Cardboard: A Look Inside a Rapid VR Project
3:00 PM - 4:00 PM Wednesday, October 25
Antigua A
Virtual reality has been a hot topic in the L&D space recently. Its use in the field is growing, and you can now move past talking about it in theory and explore real examples of VR for training projects. You can see the real-world experience of a learning solution that incorporates VR, and find out what exactly you need to do to create a meaningful learning experience with it.
In this session, you’ll take an inside look at a VR project from idea to launch. You’ll learn how a team planned out this VR learning solution, what design and development processes they used, what obstacles they encountered, how they tested and implemented the final project, and what feedback they received. This behind-the-scenes look will give you insights on the lessons learned from this project, and on what you’ll need to think about as you start your own VR projects.
In this session, you will learn:
- About the components of a VR learning solution
- About the technical requirements for building a VR learning solution
- How to develop a visual, detailed design document for a VR learning solution
- About the team’s experiences and lessons learned from the planning, design, development, and implementation of a VR learning solution
Audience:
Novice to intermediate designers, developers, managers, directors,
and senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
Google Cardboard headsets, smartphones, 3-D graphics,
and VR environments.
Ann Rollins
VP, Custom Solutions and Chief Solutions Architect
The Ken Blanchard Companies
Ann Rollins is a modern learning champion with nearly 30 years of industry experience helping form and execute learning and leadership development strategy for Fortune and Global 500 companies. Unintimidated by global scale, she always has her eyes on the technology horizon and helps clients consider how the technology in our hands outside of work today may have a place inside the learning ecosystem tomorrow. She takes a practical, design thinking approach to support clients as they transform what leadership development (and learning in general) happens in their organizations, and help drive plans to innovate to prepare for what's next.
Myra Roldan
Program Manager, Technical Curriculum
Amazon Web Services
Myra is an L&D thought leader who brings a unique mix of technical, business, and adult education expertise to the game. She is a TEDx speaker, author, and technical designer who has won awards for her learning designs. Her superpower is her natural ability to make complex technical subjects easy to understand by breaking them down in a way that makes it easy to consume and move forward with action. She strives to evoke transformation by doing her part to decolonize technology. Myra works at Amazon and she has earned a Bachelor of Computer Science, MSEd, and an MBA.
306 Case Study: Leverage xAPI to Track Formal and Informal Learning
3:00 PM - 4:00 PM Wednesday, October 25
Bermuda B
Significant learning occurs on the job, but how do you manage and track it? Despite a robust eLearning curriculum, on-the-job training of a geographically dispersed workforce was inconsistent and untamed. The existing LMS lacked the ability to track real-world learning activities, which were too extensive for a paper-based system. Empowering Performance forged a customizable, cutting-edge technology solution that could grow and evolve with the organization.
In this case study session, you’ll find out their answer to this dilemma—replacing the LMS with an xAPI ecosystem. It allowed Empowering Performance to electronically manage eLearning solutions already in place, along with a digital checklist of on-the-job learning objectives. Additionally, they were able to integrate content in other formats (video, ILT, documents, third-party courseware) into a single platform for tracking and reporting organizational learning. Come and learn how an LRS can transform the way you track and deploy formal and informal learning activities. You’ll leave with a better understanding of how this technology can work for you, along with a frank discussion of the challenges they encountered and conquered.
In this session, you will learn:
- How LRS technology can integrate formal and informal learning activities
- Which factors you can evaluate to determine whether this strategy is right for you
- About challenges and pitfalls to avoid when migrating to an xAPI platform
- About data migration considerations you should be aware of when moving from an LMS to an LRS
Audience:
Novice to intermediate developers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Michelle Kelly
Chief Executive Officer
Empowering Performance
Michelle Kelly, chief executive officer of Empowering Performance, founded the company with a strong sense of what works to develop and retain an organization’s most valuable asset—its people. Among her credentials are organizational consulting, curriculum design, multimedia development, training and facilitation, process improvement, and an MS in education, emphasizing HR development. Michelle currently chairs the ATD-GTC eLearning SIG and is a past president of the Rocky Mountain chapter of ATD. She has been a speaker at local, regional, and national human resource and training events, including ATD, SHRM, PACT, Colorado Human Resource Association, and the Denver Metro Chamber of Commerce.
Joann Lynch
Vice President of Client Services
Empowering Performance
Joann Lynch, vice president of client services at Empowering Performance, joined the company after running a successful business that developed custom eLearning solutions for national and international customers across a wide range of industries. She has a strong background in instructional design, eLearning, project management, change management, organizational development, and training. In addition to an MEd in learning technologies, Joann has certificates in synchronous learning design, technical writing, organizational development, and change management. She is also an accomplished facilitator and speaker. Joann’s in-depth knowledge and broad experience give her the insight to think through solutions to meet every client’s unique needs.
307 The Social Network: Using Communities to Enhance Development Programs
3:00 PM - 4:00 PM Wednesday, October 25
Andros AB
Leadership development programs come in numerous shapes and sizes. At many companies, though, logistical constraints limit the scope of these programs to just employees at headquarters, which limits the opportunity for people at other locations to build their leadership skills. World Wide Technology wanted to open its leadership program to employees who were located in remote offices. But how could the company give these employees the same learning experience as those at headquarters?
In this case study session, you’ll learn how World Wide Technology incorporated social learning to connect remote and headquarter employees participating in the leadership program. You’ll learn how to add social learning into a long-term development program, as well as how to foster and encourage growth of a social community. You’ll explore samples of storytelling in social media as it relates to learning, various roles within a social community, and measurements you can use to show the value and difference social learning can make for a learning program.
In this session, you will learn:
- Why social learning is an effective way to continue knowledge sharing and transfer after major events in a learning program
- How to start and foster growth of a social community
- How to use everyday tools to begin social learning in your organization
- About metrics you can use to measure social learning effectiveness
Audience:
Novice to intermediate designers, managers, directors, senior
leaders (VP, CLO, executive, etc.), social media managers, and content managers
who have some level of experience using social media and creating blended or multifaceted
learning programs.
Technology
discussed in this session:
Social media and intranet (NewsGator, Slack, Facebook,
Twitter, LinkedIn, and Microsoft SharePoint).
Erin Patterson
Senior Instructional Designer
World Wide Technology
Erin Patterson is a senior instructional designer at World Wide Technology. In this role, she develops a myriad of learning and performance support solutions, including eLearning, video, infographics, and social communities of practice. Erin has over 10 years’ experience in learning and development, with a passion for—and focus on—learning program creation and management.
308 Strategies for Supporting Complex Skill Development
3:00 PM - 4:00 PM Wednesday, October 25
St Thomas AB
eLearning has a satisfactory set of options if your goal is information delivery or procedural training, but what about creating meaningful eLearning for complex skill development or for the not-so-procedural kinds of problems that show up more and more in the workplace? What about creating learning for those situations where your SME can’t tell you what good performance looks like except to say, “Well, you know it when you see it”?
In situations like these, frameworks from complexity science and the science of expertise development can help you diagnose complex learning problems, and they also help point to eLearning design strategies that can actually address and support complex skill development. In this session, you’ll discuss how variables like frequency of use, tacitness or explicitness, and level of automaticity affect skill development. You’ll find out how to use these variables and models to craft effective eLearning design and assessment strategies for complex learning.
In this session, you will learn:
- How to diagnose a complex skill problem
- How to use complexity models such as the Cynefin framework for learning
- How to use alternative assessment and feedback strategies for complex learning environments
- How to use learner self-assessment as a tool for complex learning
Audience:
Intermediate to advanced designers and managers. Some instructional
design experience is recommended.
Technology
discussed in this session:
eLearning-specific examples, the Cynefin
complexity model, and Ericsson’s skill development research.
Julie Dirksen
Learning Strategist
Usable Learning
Julie Dirksen, a learning strategist with Usable Learning, is a consultant and instructional designer with more than 15 years' experience creating highly interactive eLearning experiences for clients ranging from Fortune 500 companies to technology startups to grant-funded research initiatives. She's interested in using neuroscience, change management, and persuasive technology to promote sustainable long-term learning and behavior change. Her MS degree in instructional systems technology is from Indiana University, and she's been an adjunct faculty member at the Minneapolis College of Art and Design. She is the author of Design For How People Learn.
309 Creating Quick, Easy, and Useful Mobile Performance Support
3:00 PM - 4:00 PM Wednesday, October 25
Montego B
Selling mobile performance support can be challenging. Your clients or business partners may be unfamiliar with these solutions, lack knowledge of mobile technologies, and think they don’t have the resources (developers, time, money) to support these activities. These obstacles can prevent your clients from seeing mobile performance support as a viable solution. But this kind of solution can be much simpler, more budget-friendly, and easier to support than they expect—at least, it is when you know the right tools.
In this session, you’ll learn how you can use Google Forms, Sheets, and add-ons to create sophisticated performance support applications. This session will move beyond simple procedural job aids to use these tools to create applications for decision support trees, checklists, and calculators. You’ll also find out about other inexpensive tools that you can use to expand your capabilities with mobile performance support. By the end of this session, you’ll be able to quickly mock up and deliver sophisticated mobile performance support with minimal costs and development skills.
In this session, you will learn:
- How to create a decision support application in Google Forms
- How to add context-sensitive training to your decision support application
- How to create a rule-based email notification for your form
- About inexpensive tools you can use to create mobile performance support applications
- About types of performance support that can translate to mobile applications
Audience:
Novice to intermediate designers, developers, and managers.
Technology
discussed in this session:
Google Forms, Google Sheets, reporting and form
notification add-ons, Airtable, and Typeform.
Steven Loomis
Senior Learning and Development Consultant
BJC Healthcare
Steven Loomis is an experienced learning and development consultant that has worked in the legal, banking, and healthcare sectors. Steven enjoys exploring evolving technologies and is an occasional contributor to industry sites like Learning Solutions and eLearning Industry. Steven is currently a senior learning and development consultant at BJC HealthCare.
Bradley Eader
Senior Learning Technologist
BJC HealthCare
Brad Eader is a senior learning technologist at BJC HealthCare. He began his educational career with a background in digital entertainment and game design, focusing on interactions and data visualization. Brad is also proficient in Adobe products, as well as Google applications. He spends his time taking complex problems and turning them into simple solutions.
310 The Learning Investments that Help You Keep Your Top Performers
3:00 PM - 4:00 PM Wednesday, October 25
Antigua B
Losing a skilled employee can cost your organization up to twice the employee’s annual salary, making retention a critical cost-saving metric. In today’s economy, people expect more growth out of their jobs, which is evident in the mobility of workers between firms and industries. Giving employees the ability to expand their skills within a company is critical to not only attracting but also retaining the best talent.
In this session, you’ll find out which learning experiences will train your employees to improve productivity and motivate them to be their best. From best practices for engaging employees in social learning, user-generated content sharing, coaching and mentoring, portfolio sharing, social assessment, and game-based learning, you’ll learn how the synthesis of content creation, curation, and feedback can create a system for employee engagement that demonstrates how much your organization values learning and employees, as well as their personal growth and development. Come learn how to build a learning culture in your company to raise the bar for everyone.
In this session, you will learn:
- About high-impact learning experiences that can impact employee engagement and retention
- About learning experiences that Fortune 1000 companies (like MetLife and Walmart) are using to address employee engagement and retention
- How to build a culture of continuous skill improvement into your employee coaching
- How to tailor your learning experiences and find your star achievers
Audience:
Novice to advanced managers, directors, and senior leaders (VP,
CLO, executive, etc.).
Technology
discussed in this session:
Learning environments (such as Moodle and Brightspace)
and content and tool providers (such as Pearson and Concentr).
Koreen Pagano
Founder & CEO
Isanno, Inc.
Koreen Pagano, founder and CEO of Isanno, Inc., is a globally recognized product leader with deep expertise in learning technologies, skills strategy, AI, analytics, and immersive technologies. Koreen has held product leadership roles building go-to-market strategies and technology and content products for learning, skills, and talent markets at Lynda.com, LinkedIn, D2L, Degreed, and Wiley. Koreen previously founded Tandem Learning in 2008, where she pioneered immersive learning through virtual worlds, games, and simulations. She has taught graduate courses at Harrisburg University and provided advisory and consulting services to emerging tech companies in the VR and education markets. Koreen is a seasoned international speaker and author of the book Immersive Learning.
311 It’s Not Me, It’s You: Breaking Up with Your LMS
3:00 PM - 4:00 PM Wednesday, October 25
Trinidad AB
Why do so many companies struggle to optimize the impact and ROI of learning management systems? One problem is that people’s learning preferences have moved beyond what most LMS experiences allow. Another issue is that companies can’t afford to invest in tools that don’t add value to their business priorities. A team at InsideView needed to resolve this dilemma quickly.
Join this case study session to find out why the InsideView team made the strategic decision to break up with their LMS, how they pursued other options for delivering customer and employee training, and what you can learn from their experience. You’ll learn how to lead a discovery process with key stakeholders so you can uncover the most important concerns and metrics for success. You’ll explore how to prioritize and balance technical requirements with business demands, including how to reprioritize when things change. You’ll also discover what happened when InsideView implemented its new training hub and how this impacted everything from content strategy to the learning and IT ecosystem.
In this session, you will learn:
- About the challenges and opportunities of making a significant tech transition
- How to avoid drowning in a sea of learning technologies by focusing on the business outcomes that you need to achieve
- How to negotiate different stakeholder needs, manage expectations, gain buy-in, and drive phased results
- How to design, build, and communicate a practical, scalable strategy while navigating unexpected land mines and roadblocks
- How to pivot and iterate as new lessons emerge through trial and error
Audience:
Novice to intermediate designers, developers, project managers,
managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
Learning management systems, WordPress, Google
Analytics, Articulate Storyline, Vimeo, Wistia, Highspot, and Google Drive.
Grace Tang
Senior Instructional Designer
InsideView
Grace Tang is a senior instructional designer at InsideView. She is a people, learning, and business geek with over 14 years of experience designing and creating diverse learning experiences for corporate, nonprofit, and public professionals. More recently, Grace has helped build and steer startup sales, customer, and business enablement initiatives at Sunrun, New Relic, and InsideView. In the last four years, she has led and managed three large-scale LMS implementations and transitions at these companies.
312 Lights, Camera, Audio! Better Video with the Basics
3:00 PM - 4:00 PM Wednesday, October 25
Bermuda A
You’ve heard you should be making videos, but the reality is that there are barriers to starting and barriers to improving. What factors will most influence audio? What type of microphone or camera should you use? Can a training professional really use a cellphone to make a video? And what about adding lighting? What are the steps and tools you need to create effective and impactful learning videos?
During this session, you’ll look at three major categories that impact the video creation process: lighting, audio, and cameras. In each section, you’ll go beyond simple tips and look at which tools you need (even if you’re on a budget), and you’ll hear actionable advice on creating better videos. You’ll get hands-on with lights and set up three-point lighting, look at various microphones and how to best use them, and walk through multiple camera options. You’ll also get tips on how to cut costs without ruining quality.
In this session, you will learn:
- About the basics of three-point lighting, tips for setting it up, and suggested light types
- About the best type of microphone for your situation and tips for recording the best-quality audio
- About different types of cameras and how to decide which type will work best for your needs
- Tips for improving quality when creating videos without busting budgets
- About resources that can help you go deeper in learning about video
Audience:
Novice to intermediate designers and developers.
Technology
discussed in this session:
Lighting (LED, lightboxes, cans with CFL bulbs), microphones
(lapel, shotgun, desktop), and cameras (DSLR, GoPro/sports, smartphone, camcorder).
Matthew Pierce
Learning & Video Ambassador
TechSmith
Matthew Pierce, learning & video ambassador from TechSmith, has created videos for learning and marketing for over a decade. He is the lead behind TechSmith Academy, a free platform teaching video and image creation for business, which has been used by tens of thousands of users. He is host of The Visual Lounge Podcast from TechSmith, which streams live on Youtube and LinkedIn weekly. Matthew is a regular speaker at multiple learning and development-focused conferences and is a regular contributor to various training publications.
313 Interactive Virtual Simulations to Improve Interpersonal Skills
3:00 PM - 4:00 PM Wednesday, October 25
Barbados AB
As the workplace becomes more virtual and distributed, soft skills training is more important than ever. Also, as artificial intelligence automates basic technical skills and work processes, many occupations increasingly require strong interpersonal skills for new roles and responsibilities. However, when it comes to soft skills, traditional online learning programs may do a good job teaching what to do, but they don’t always give opportunities for learners to apply how to do it, especially in “true to life” situations.
In this session, you’ll find out how virtual simulation can provide a safe practice space to learn from mistakes and improve day-to-day performance quickly. Though it once was used only in aviation and military sectors, virtual simulation is becoming a prominent and scalable tool in a multitude of sectors for different learning needs. You’ll look at why and how virtual simulation is currently being integrated into learning programs, and what strategies you’ll need to use this tool to improve and assess complex interpersonal skills.
In this session, you will learn:
- Where artificial intelligence stands today, and what it means for soft skills training
- Why virtual simulation is a necessary adult learning tool
- How virtual simulation for soft skills can be delivered at the scale and speed of business today
- Strategies to incorporate virtual simulations into current programs
- Strategies to measure results of a training program using simulation assessments
Audience:
Novice to intermediate designers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Virtual reality, scenario-based learning design, and artificial intelligence.Anna Strasshofer
Business Development Associate
Mursion
Anna Strasshofer is a business development associate at Mursion. She is a recent MBA graduate from the Rollins College Crummer Business School and leads projects on the market research and efficacy of simulation-based learning for multinational organizations. With a background in hospitality and restaurant management, Anna joined Mursion in 2017 because she believes that large organizations need better digital tools that give young professionals opportunities to learn from mistakes safely and become better leaders.
Brentt Brown
Director of Business Strategy
Mursion
Brentt Brown is a director of business strategy at Mursion. He is responsible for helping the company expand its groundbreaking training platform to new verticals, secure partnerships to fund R&D efforts, and raise awareness about the power of virtual simulation for occupations that require complex interpersonal skills. Brentt has a master’s in public policy from the University of California–Berkeley, and has published numerous articles and research reports.
314 The Learning Analytics Revolution: Are You Ready?
3:00 PM - 4:00 PM Wednesday, October 25
Montego A
The corporate training industry is awakening to the need for significantly better reporting and improved accountability across all organizational divisions. The advanced data enabled by a new generation of training development tools will allow businesses to make smarter decisions and formulate competitive strategies based on highly credible and timely insights.
This session will examine the powerful effects of more sophisticated learning, designed for deep data analysis, and how to implement such a solution in your organization. You will learn from a complete end-to-end case study of a highly engaging and effective learner experience that includes virtual reality, and that simultaneously drives deep data analysis for business insights. You will explore the process, roles, and skill sets required at each stage, and you’ll gain tools to help you develop your own overarching strategies and communicate with stakeholders.
In this session, you will learn:
- About the process, roles, and skill sets you need to achieve a robust learning measurement and analytics culture in your organization
- About tools that can assist in developing a road map or strategy to redefine training as an effective, data-focused division driving business impact
- How to communicate the vision and requirements to achieve deep measurement to other stakeholders, business leaders, peers, and teams
- How to separate useful and meaningful data from the noise
Audience:
Intermediate to advanced managers, directors, and senior leaders
(VP, CLO, executive, etc.) with interest in the future of learning
technologies, decision-making authority, or the responsibility to manage
change.
Technology
discussed in this session:
Virtual reality, mobile (tablets), and desktop eLearning, as well
as an analytics back-end.
Glenn Bull
CEO & Founder
Skilitics
Glenn Bull is the founder and CEO of Skilitics, which is the creator of an enterprise training development platform designed for integrated learning measurement. The Skilitics platform is fast gaining attention globally for its disruptive and innovative approach to training design and measurement. Glenn is the visionary behind this cloud-based solution and spearheads the company’s global strategy. He is also the editor of TheNewID.com training comic, contributed to by many of the industry’s key thought leaders. Glenn is one of six members of The eLearning Guild Academy’s Advisory Council.
315 BYOL: Lightboxes—4 Uses for Storyline’s Hidden Gem
3:00 PM - 4:00 PM Wednesday, October 25
Montego DE
In Articulate Storyline, a lightbox slide behaves much like a popup window, with all the programmatic logic assigned by a single trigger. While its most common usage is the default out-of-the-box behavior, there are actually many different options for leveraging the lightbox trigger in a variety of ways. It can allow you to quickly solve the problem of where to insert new content; or it can give you a more robust and flexible way of presenting references or resources where they can be accessed globally from anywhere in an eLearning course. These more unusual applications give you easy ways to design a wider range of user experiences in Storyline.
In this BYOL session, you’ll learn how to implement four uses of lightboxes: isolated, global, sequential, and interactive. You’ll find out how each type works and what situations it works best for. You’ll then build an example of each type of lightbox while also learning the differences of each concept in a use case. You’ll also receive several lightbox files so you can continue practicing after the session ends.
In this session, you will learn:
- About four uses for lightboxes in Articulate Storyline
- About different design approaches that use lightboxes
- How to leverage the lightbox trigger for alternate uses
- How to build four types of lightboxes: isolated, global, sequential, and interactive
Audience:
Novice to intermediate designers and developers with basic
knowledge of Articulate Storyline.
Technology
discussed in this session:
Articulate Storyline.
Participant
technology requirements:
A PC laptop running a licensed copy of
Articulate Storyline (any version) or the 30-day free trial of Articulate
Storyline 360.
Kevin Thorn
Director of Development
Artisan E-Learning
Kevin Thorn holds an EdD in instructional design and technologies and is an award-winning eLearning designer and developer. He is the director of development for Artisan E-Learning, and principal owner of NuggetHead Studioz, LLC., a boutique studio specializing in consulting and developing custom learning experiences. Kevin combines his skills in technology, instructional design, eLearning development, illustration, graphic design, animation, video, and educational comics to develop innovative learning solutions. He is a well- known industry speaker and trainer in visual communication, eLearning development, and design workflows and is a certified facilitator in LEGO® Serious Play® methodologies. ?
316 BYOL: The Magic Behind Interactive Webinars
3:00 PM - 4:00 PM Wednesday, October 25
Montego C
Have you ever watched a really engaging web-based conference session and wondered, “How’d they do that?” When slides or polls appear or videos pop up and play automatically, it’s not magic! There’s a person behind every action who must click, type, or drag to make things happen. And learning how to use these features when you run your own webinars is surprisingly easy.
If you’ve always been a participant and never a presenter, this session will give you a behind-the-scenes peek at how interactivity in webinars can be done. To get started, you’ll explore the Adobe Connect software from a presenter’s point of view so you can see what aspects of it you’ve been missing. You’ll find out more about how to choose the right kind of webinar room to set up, which settings you’ll want to customize to get ready for interactions, how to work with participant questions and tech problems, and what the main differences are between the presenter view and the participant view.
In this session, you will learn:
- How to choose the right type of webinar room (meeting, training, event, webinar) for your event
- How to customize settings and features to accommodate planned interactions
- Why you’ll want to document your delivery plan in a shared location
- How to communicate with team members using secret and private messaging
- How to manage participant questions and technical issues
- How you can deliver consistent sessions using templates
- What presenters do that participants don’t see
Audience:
Novice to intermediate designers, managers, and online event
producers. Attendees should have some experience with virtual classrooms,
especially Adobe Connect.
Technology
discussed in this session:
Adobe Connect.
Participant
technology requirements:
Laptop or smart device with Adobe Connect app installed.
On your PC or Mac, run the Meeting Connection Diagnostic in advance:
https://admin.acrobat.com/common/help/en/support/meeting_test.htm
Karen Hyder
Online Event Producer and Speaker Coach
Kaleidoscope Training and Consulting
Karen Hyder, online event producer and speaker coach at Kaleidoscope Training and Consulting, has been teaching about technology since 1991, when she delivered instructor-led software courses for Logical Operations. She was promoted to director of trainer development, helping trainers improve skills and earn certifications. In 1999 she created a course for trainers using virtual classrooms, and helped launch The eLearning Guild Online Forums in 2004. She continues to host The Guild’s Best of DemoFest, and was honored with the Guild’s Guild Master Award. Currently, Karen provides coaching and production support for a series of online courses at Hearing First, a not-for-profit that serves audiology professionals earning CEUs.
ELR106 How to Build a Real Game in Storyline 3
3:15 PM - 4:00 PM Wednesday, October 25
Expo Hall: eLearning Revolution Stage
Have you ever wanted to build a fully fledged game in Articulate Storyline? Gaming is all the rage in eLearning, but without a sizable budget or external vendors, options are limited. Game elements in authoring tools are usually reduced to themed quizzes, with little actual gaming involved.
However, it is possible to get some pretty deep gameplay from off-the-shelf tools. In this session, you’ll look at the process and challenges of creating and customizing games in Storyline 3, and you’ll find out how eLearning Brothers simplified that process with a new offering.
In this session, you will learn:
- About the production process for creating custom games in Storyline 3
- How to review issues and challenges associated with custom game development in Storyline 3
- About further customization of eLearning Brothers’ off-the-shelf games
- How to examine key design elements to move your Storyline 3 gaming elements to the next level
Audience:
Novice to advanced designers and developers.
Technology discussed in this session:
Articulate Storyline 3 and gamification.
Bill Milstid
Sr. Designer/Developer
eLearning Brothers
Bill Milstid, a senior designer/developer at eLearning Brothers, has worked in the eLearning industry for roughly a decade in various roles on both the instructional design and development side. He is part of eLearning Brothers’ template division, where he spends most of his days troubleshooting new and exciting ways to help awesome folks build awesome things.
ELT106 eLearning Accessibility: How Changing Section 508 Laws Can Impact Your Design
3:15 PM - 4:00 PM Wednesday, October 25
Expo Hall: eLearning Tools Stage
The accessibility standards in Section 508 are changing. That means if you provide learning technologies or services to a federal agency, or even use Section 508 as your organization’s guidelines for accessibility, you’ll need to ensure your eLearning and other digital content meets the updated standards. But do you know what those new standards are, when they’re changing, and how to best design for them?
In this session, you’ll find out more about the Section 508 refresh and what these changes mean when it comes to successfully creating accessible content that adheres to the law. You’ll learn how these changes may impact the way you currently design for accessibility and discover what guidelines, tools, and resources you can use to develop and test your web-based content to make sure it meets these standards. You’ll also look at specific examples of accessible courses built with both Lectora and Storyline, and explore each authoring tool’s accessibility strengths and weaknesses.
In this session, you will learn:
- How Section 508 is changing
- How the revised law relates to the Web Content Accessibility Guidelines (WCAG) and what it takes to meet the success criteria of WCAG in your eLearning courses
- Which tools and checklists you can use to develop and test accessible eLearning
- Development tips you can use to create accessible content in Storyline and Lectora
- How examples of actual courses built for accessibility work and were developed
- How making accommodations for accessibility will change your design approach and outcomes
Audience:
Novice to advanced designers, developers, project managers,
managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
Microsoft PowerPoint, Articulate Storyline, Trivantis
Lectora, and the iPad.
Tanya Seidel
VP, Finance & Technology
Artisan E-Learning
Tanya Seidel is a vice president of finance and technology at Artisan E-Learning and has over 10 years of experience in the eLearning industry. In addition to managing Artisan’s finance, technology, and marketing landscapes, she is involved in the development and delivery of eLearning courses for a variety of clients and is well-versed in accessibility (Section 508 and WCAG), responsive design, SCORM, and xAPI. Tanya spent more than seven years working for Trivantis, the makers of Lectora. She has been involved not only in creating instructor-led and web-based training programs and materials, but also in leading the design and development of eLearning authoring software and LMSs.
EMT106 Using Facebook Messenger Bots as Training Reinforcement Tools
3:15 PM - 4:00 PM Wednesday, October 25
Expo Hall: Emerging Tech Stage
Organizations can have serious technology infrastructure challenges when it comes to engaging learning groups in the ongoing conversation and reinforcement activities necessary for effective learning. Existing tools are often expensive and difficult to implement, and even if you get them implemented, it can be a struggle to get participants to engage with them.
Carrying on a conversation via Facebook Messenger is a great way to solve the post-training learner accessibility challenge, and Messenger bots are an easy, out-of-the-box solution to engage learners. In this session, you will learn how to set up and configure a Facebook page for your Messenger bot. You will explore how to design your reinforcement bot using the Mobile Coach authoring platform. You will learn how to manage the user experience via your bot and create reporting based on learner engagement to prove ROI. This session will include a fun, hands-on demo to experience what this solution feels like.
In this session, you will learn:
- About configuring a Facebook page for your Messenger bot
- How to leverage the Mobile Coach authoring platform
- Techniques to manage the user experience via your bot
- How to create reporting based on learner engagement to prove ROI
- How to communicate the value proposition to skeptical internal stakeholders
Audience:
Novice to advanced designers, developers, project managers,
managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
Facebook pages, Facebook Messenger, Microsoft Bot
Framework, and the Mobile Coach bot platform.
Vince Han
CEO
Mobile Coach
Vince Han is the founder and CEO of Mobile Coach and a frequent speaker at conferences such as Training Conference, DevLearn, Learning Solutions, the Learning Conference, ATD ICE, ATD Techknowledge and others. He holds an MBA from the MIT Sloan School of Management. Vince is an industry thought- leader for learning and learning technology with an emphasis on artificial intelligence and chatbot technology. Vince has founded several successful technology companies and resides in Utah.
INN106 Interactive Video Examples: Learning from the Best
3:15 PM - 4:00 PM Wednesday, October 25
Expo Hall: Innovation Showcase Stage
Interactive video for training and learning is an extremely beneficial method of engaging viewers and increasing knowledge transfer. Many people have heard of interactive video but might not know how to get started, the best practices, what’s possible, or how it works with tools they already use. This session will help companies and institutions add an engaging asset to their toolbox and be better informed in their video strategy planning.
This session will focus on the 30 best interactive videos in the eLearning and training space, discussing viewer engagement tactics, best practices, adaptive experiences, branching, scalability, production quality, data collection, and integration into existing learning strategies. You will learn best practices of interactive video and how other educators are leveraging interactive videos in their curricula. You will learn how to scale interactive video strategies, and you’ll learn how to leverage the data you obtain from viewer engagement with interactive videos.
In this session, you will learn:
- Best practices of interactive video
- How other educators are using interactive videos for learning
- How to scale interactive video strategies
- How to leverage data from viewer engagement with interactive videos
Audience:
Novice to advanced project managers, managers, directors, and
senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
Interactive video (from a variety of sources and
technologies) on laptop, tablet, and mobile.
Chris Ladouceur
Product Manager
HapYak Interactive Video
Chris Ladouceur is currently a product manager at HapYak Interactive Video. A veteran of startups, Chris accepted the creative director role at HapYak and has been making video work like the rest of the web for the last few years. He works directly with Fortune 1000 companies on interactive experiences ranging from eCommerce and digital marketing to corporate communications, training, and eLearning, helping connect business goals with viewer experience through a combination of creative, and interactive video technology.
LRV106 What Managers Want
3:15 PM - 4:00 PM Wednesday, October 25
Expo Hall: Learning Revolution Stage
Do your managers have the talent and learning information they need to make timely decisions? Is finding the right information at the right time a nightmare or a dream? Most talent and learning applications are either light on reporting capability or too complex for timely business reporting needs.
In this session, you will learn how United Airlines combined talent system data with business data to put the right information in the hands of management at the right time with one click access.
In this session, you will learn:
- What managers consider as the minimum requirement for reporting
- How to create the right user experience for reporting and analytics
- The most effective reports for talent development
- How to combine talent and business data to solve business problems
Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders.
Technology discussed in this session:
Talent systems, content management systems (CMS), Amazon Web Services, Cornerstone OnDemand
Mark Prasatik
Vice President of User Experience Services
Bluewater
Mark Prastik is the vice president of user experience services at Bluewater Learning. Mark assists clients in aligning learning user experience and reporting/analytics to business strategy because he feels that user learning experience and reporting/analytics are the most predictive factors in the adoption of talent and learning systems and solving business problems. Mark has more than 25 years’ experience in employee training in the areas of oil and gas, aviation, retail, financial services, life sciences, and technology. Mark is certified in instructional design, human performance improvement, and project management and is a past president of ATD Houston.
Mike Keating
Manager—Learning Technology & Training Services
United Airlines
Mike Keating is the manager of learning technology and training services for United Airlines. He has been with the airline for 31 years, most of which he has spent supporting operational divisions with their training needs. Over the last five years he has served as the LMS administrator for the enterprise and United’s business partners. Prior to his current role, Mike led a team of learning professionals that created, maintained, and delivered comprehensive learning content required to meet regulatory requirements. Throughout the years, Mike has shared his knowledge of the best use of innovative learning technologies through the use of standardized development tools at United Airlines.
MNX106 10 Practical Tips for Making Mobile Learning Great
3:15 PM - 4:00 PM Wednesday, October 25
Expo Hall: Management Exchange Stage
With so many learners using mobile technologies, instructional designers and training managers feel pressure to approach content development with the mobile experience in mind and take a mobile-first approach. It’s difficult to determine exactly what considerations to include in the content development process, and how to evaluate and create a learning experience that appeals to learners on a variety of devices.
In this session, you will learn a framework for approaching content development for consumption across devices and evaluating how and where learners will engage with your content. You’ll also learn 10 different tips for creating eLearning that appeals to mobile audiences. These tips will include specific tactics and technologies for content creation that are designed to increase learner retention and improve learner experience on mobile devices.
In this session, you will learn:
- A framework for approaching content development for cross-device or mobile learning
- About considerations for mobile learning development
- Several techniques for retaining learners on mobile
- A few easy ways to improve content with modern technologies
- Techniques for improving learner experience on mobile
Audience:
Novice to intermediate designers, developers, project managers,
and managers.
Technology
discussed in this session:
Mobile technologies, learning management systems,
content authoring tools, and podcasts.
Linda Schwaber-Cohen
Head of Training
Skilljar
Linda Schwaber is head of training at Skilljar. Her expertise lies in building and growing onboarding and training programs at software startups. After teaching for several years in K-12 and university settings, she shifted gears and began to develop programs to help customers adopt and see the value in B2B software purchases. Prior to joining Skilljar, a Seattle-based customer onboarding and training platform, Linda managed customer onboarding and enablement at Simply Measured, a social media analytics SaaS company.
GS02 KEYNOTE: Embracing Technology-Based Creativity
4:15 PM - 5:15 PM Wednesday, October 25
Grand Ballroom
We’re pleased to be welcoming back Glen Keane for a follow-up to the spellbinding keynote he delivered at Learning Solutions Conference & Expo earlier this year. If you missed Glen Keane’s keynote in the spring, you’re in for a real treat. If you did see his earlier keynote, be prepared to be wowed once again!
Creativity is at the heart of both learning and the work of learning professionals. But what happens when technology changes the paradigm? Perhaps no industry has been disrupted by technology more than animation, as the hand-drawing of the past has been almost completely replaced by computers. In this keynote session, you will learn from Glen Keane, a 38-year veteran of Walt Disney Feature Animation. Mr. Keane will share the story of his legendary career. You will learn how technology repeatedly disrupted his work, and how he embraced these changes rather than resisting them. You will discover how he took what he knew of animation and used technological change to enhance his creativity. You will see examples of this creativity and innovation come to life onstage as Mr. Keane shares how his art has evolved from hand-drawn to computer animation, and how it continues to evolve into the growing space of virtual reality and beyond.
Glen Keane
Animator and Disney Legend
Walt Disney Animation Studios
Glen Keane, a Disney Legend, is an animator and the founder of Glen Keane Productions. Over his 38 years with Walt Disney Feature Animation, Mr. Keane created and animated such legendary characters as the Little Mermaid, Aladdin, Pocahontas, the Beast, and Tarzan. He also served as supervising animator and executive producer on Tangled. Mr. Keane joined Disney in 1974, where he trained under legendary animators and began his journey animating scenes on The Rescuers. In 2012, he left Disney and launched Glen Keane Productions; the following year, he created Duet, a hand-drawn interactive film, for Google’s Spotlight Stories. Among numerous awards he has received, Mr. Keane was a 2013 Disney Legend Award honoree. He continues to create personal projects that push the boundaries of animation.
MNX107 It’s Time to Play the Feud … Yukon Feud!
5:30 PM - 6:15 PM Wednesday, October 25
Expo Hall: Management Exchange Stage
Get ready to play the Feud … Yukon Feud! In this fun-filled session, you’ll see how easy it is to take an off-the-shelf course and customize it for your organization in just minutes with Rapid Course. You’ll also learn how to escape costly annual renewal and per-learner fees. To cap off the event, you can test your knowledge by playing the Feud!
Stop by Yukon Learning (Booth 201) before the expo to participate in the audience poll, which automatically enters you in the grand prize drawing: a chance to win an iPad Mini. Come on down and play!
In this session, you will learn:
- How to create a true custom off-the-shelf course in five minutes
- How Rapid Course is different than any other product on the market
- How easy customizations are in Rapid Course
- How to have fun playing the Yukon Feud!
Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
An Articulate Storyline 360 course and a published Articulate Storyline game.
Stefanie Lawless
VP Training
Yukon Learning
Stefanie Lawless is the vice president of training at Yukon Learning, where she manages the design and development of customizable off-the-shelf courseware in Rapid Course and provides virtual training for the Articulate suite of tools. She has spent more than 10 years training people on software products and policies, as well as developing eLearning content and custom courseware for organizations worldwide. Stefanie holds a BS in information technology and an MBA from Western Governor's University.
MB15 Daily Docent Kickoff
7:30 AM - 8:15 AM Thursday, October 26
St Thomas AB
Karen Hyder
Online Event Producer and Speaker Coach
Kaleidoscope Training and Consulting
Karen Hyder, online event producer and speaker coach at Kaleidoscope Training and Consulting, has been teaching about technology since 1991, when she delivered instructor-led software courses for Logical Operations. She was promoted to director of trainer development, helping trainers improve skills and earn certifications. In 1999 she created a course for trainers using virtual classrooms, and helped launch The eLearning Guild Online Forums in 2004. She continues to host The Guild’s Best of DemoFest, and was honored with the Guild’s Guild Master Award. Currently, Karen provides coaching and production support for a series of online courses at Hearing First, a not-for-profit that serves audiology professionals earning CEUs.
Tracy Parish
Education Technology Specialist
Parish Creative Solutions
Tracy Parish is an accomplished instructional designer, eLearning developer, and consultant based in the Greater Toronto area. With a unique blend of skills in computer programming, adult education, and eLearning design/development, she has built a successful career in instructional design. With over 18 years of experience in instructional design, development, LMS implementation and administration, Tracy is a respected figure in her field. She is a speaker, active Articulate Community Hero, co-host of the Toronto Storyline User Group and webcast Nerdy Shop Talk, the marketing director for the Canadian eLearning Conference, and moderator of the monthly Twitter event #lrnchat.
Kevin Thorn
Director of Development
Artisan E-Learning
Kevin Thorn holds an EdD in instructional design and technologies and is an award-winning eLearning designer and developer. He is the director of development for Artisan E-Learning, and principal owner of NuggetHead Studioz, LLC., a boutique studio specializing in consulting and developing custom learning experiences. Kevin combines his skills in technology, instructional design, eLearning development, illustration, graphic design, animation, video, and educational comics to develop innovative learning solutions. He is a well- known industry speaker and trainer in visual communication, eLearning development, and design workflows and is a certified facilitator in LEGO® Serious Play® methodologies. ?
Phil Cowcill
Senior eLearning Specialist
PJ Rules
Phil Cowcill is senior eLearning specialist at PJ Rules. He started his career in 1983 when he was hired as a technologist at a local college. In 1985 he joined a team to develop Canada's first Interactive Videodisc. He started teaching part-time in 1989, moving to full-time in 1995. He led his class to build one of the first news websites that streamed video in 1996. In 2011 he launched the very first dedicated mobile application development program. Phil retired from full-time teaching in 2015 and moved to working as a contractor with the Department of National Defence as a senior eLearning specialist.
MB16 Measuring Skill Acquisition
7:30 AM - 8:15 AM Thursday, October 26
Montego A
Sonia Malik
Learning Strategist
IBM
Sonia Malik is a solution pathfinder at IBM. She has more than 20 years of experience in the technology industry, spanning both US and international markets. Her background encompasses recruiting and talent management, education and training, strategic alliances, technical and operational roles, team management, account management, skills development, content development, website design, and content curation.
MB17 Improving Learning Accessibility
7:30 AM - 8:15 AM Thursday, October 26
Bermuda A
Russell Stinehour
President & CEO
DigitalChalk
Russell Stinehour is the co-founder, president, and CEO of DigitalChalk. He also served as CEO of CrossLogic, growing the company to 45 software engineers and $8.5 million in revenues. Russ has over 36 years of software experience, 16 years of product management experience with IBM, and is the co-author of four textbooks on software development. He enjoys working with organizations to help the visually impaired use technology; he serves as a member of the advisory board of Industries for the Blind and was named to the North Carolina Commission for the Blind.
MB18 Keeping Your Skills Up-to-Date
7:30 AM - 8:15 AM Thursday, October 26
Bermuda B
Bruce Cronquist
Engineering Training Manager
Dell Technologies
Bruce Cronquist is an engineering training manager with Dell Technologies. He has over 40 years of experience helping people become proficient at testing computer software, training dogs, snowboarding, starting a new career, and more. The last four of his 24 years at Microsoft Corporation were on the engineering excellence team, where he trained testers and developers. Bruce presently manages the training of over 1,200 engineers in the emerging technologies division of EMC/Dell Technologies. He enjoys experimenting and measuring creative solutions leveraging technologies such as flipping the classroom, MOOCs, and eLearning, as well as traditional classroom teaching.
MB19 Getting Started with Project Management
7:30 AM - 8:15 AM Thursday, October 26
Jamaica AB
Megan Torrance
CEO
TorranceLearning
Megan Torrance is CEO and founder of TorranceLearning, which helps organizations connect learning strategy to design, development, data, and ultimately performance. She has more than 25 years of experience in learning design, deployment, and consulting . Megan and the TorranceLearning team are passionate about sharing what works in learning, so they devote considerable time to teaching and sharing about Agile project management for learning experience design and the xAPI. She is the author of Agile for Instructional Designers, The Quick Guide to LLAMA, and Making Sense of xAPI. Megan is also an eCornell Facilitator in the Women's Executive Leadership curriculum.
MB20 Practical L&D Applications for Augmented Reality
7:30 AM - 8:15 AM Thursday, October 26
St Croix A
Cindy Plunkett
Director, Learning Design & Development
PointClickCare
With over 20 years' experience in instructional design, development, and project management Cindy Plunkett is the Canadian eLearning Conference Executive Director, part-time professor in the faculty of education at Ontario Tech University, and co-creator of the Educational Technology for Health Practitioner Education course at the University of Toronto's department of Family and Community Medicine. Cindy has worked with three of the largest academic teaching hospitals in Canada on high profile projects like the SEME program, and has experience speaking and facilitating both nationally and internationally.
MB21 Building a Partnership with SMEs
7:30 AM - 8:15 AM Thursday, October 26
St Croix B
Ashley Chiasson
Senior eLearning Developer
Traliant
Ashley Chiasson is an award-winning instructional designer and eLearning developer with over 15 years of experience. She is the senior eLearning developer at Traliant, where she creates high-quality, binge-worthy compliance training. She holds a masters degree in education (post-secondary studies) and a bachelor of arts in linguistics and psychology.
MB22 Which Authoring Tool Should You Use?
7:30 AM - 8:15 AM Thursday, October 26
Andros AB
Joe Ganci
President
eLearning Joe
Joe Ganci is the owner and president of eLearning Joe, a custom learning company. Since 1983, he has been involved in every aspect of multimedia and learning development. Joe holds a computer science degree, writes books and articles about eLearning, and is widely considered an eLearning development guru. He consults worldwide and also teaches at conferences and client sites. Joe writes tool reviews and has received several awards for his work in eLearning, including a Lifetime Achievement Award in 1999 and an eLearning Guild Master Award in 2013. His mission is to improve the quality of eLearning with practical approaches that work.
MB23 Improving Your Organization's Training Efforts
7:30 AM - 8:15 AM Thursday, October 26
Barbados AB
Jared Garrett
Senior Instructional Designer
Amazon Media Group
Jared Garrett is a senior instructional designer at Amazon Media Group. He has led teams for over 16 years in a variety of settings: foreign language teaching, corporate training, eLearning, curriculum development, learning and training architecture, and team cultivation and building. He makes eLearning, architects complex training solutions, develops and delivers workshop training sessions, and consults on new and existing training—all while doing his own graphic design and writing and publishing adventure novels.
MB24 Trends That Are Reshaping L&D
7:30 AM - 8:15 AM Thursday, October 26
Martinique AB
Myra Roldan
Program Manager, Technical Curriculum
Amazon Web Services
Myra is an L&D thought leader who brings a unique mix of technical, business, and adult education expertise to the game. She is a TEDx speaker, author, and technical designer who has won awards for her learning designs. Her superpower is her natural ability to make complex technical subjects easy to understand by breaking them down in a way that makes it easy to consume and move forward with action. She strives to evoke transformation by doing her part to decolonize technology. Myra works at Amazon and she has earned a Bachelor of Computer Science, MSEd, and an MBA.
MB25 CANCELLED - Making L&D a Business Driver Using Data and Analytics
7:30 AM - 8:15 AM Thursday, October 26
Antigua A
Glenn Bull
CEO & Founder
Skilitics
Glenn Bull is the founder and CEO of Skilitics, which is the creator of an enterprise training development platform designed for integrated learning measurement. The Skilitics platform is fast gaining attention globally for its disruptive and innovative approach to training design and measurement. Glenn is the visionary behind this cloud-based solution and spearheads the company’s global strategy. He is also the editor of TheNewID.com training comic, contributed to by many of the industry’s key thought leaders. Glenn is one of six members of The eLearning Guild Academy’s Advisory Council.
MB26 Using Video in Learning
7:30 AM - 8:15 AM Thursday, October 26
Antigua B
Kick-start your day—and your networking—with Morning Buzz, the popular early-bird discussions held each morning of the conference. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.
Josh Cavalier
Founder
JoshCavalier.ai
Josh Cavalier has been creating learning solutions for corporations, government agencies, and secondary education institutions for nearly 30 years. He is an expert in the field of learning & development and has applied his industry experience to the application of ChatGPT and other Generative AI frameworks for business and life skills. Josh is passionate about sharing his knowledge and has a popular YouTube channel that shares tips and tricks on Generative AI. He is a seasoned speaker, presenting at conferences like DevLearn, Learning Solutions, ATD ICE, TechKnowledge, NAB, and Adobe MAX.
MB27 Virtual Reality for Training
7:30 AM - 8:15 AM Thursday, October 26
Montego C
Dan White
CEO
Filament Games
Dan White, the CEO of Filament Games, wants learning to be associated with meaning and inspiration rather than accountability and drudgery. Accordingly, he believes that learning should be highly interactive and that game-based learning, like project- and inquiry-based learning, is a best practice in the field of education. An alumnus of Cornell University and the University of Wisconsin–Madison, Dan has two primary passions: making outstanding learning games and building sustainable businesses.
MB28 How to Write for Learning Solutions Magazine
7:30 AM - 8:15 AM Thursday, October 26
Montego B
Pamela Hogle
Program Manager
The Learning Guild
Pamela S. Hogle, a program manager at The Learning Guild, focuses on eLearning technology and trends and explores the ways that L&D professionals can lead changes in mindset and behavior throughout their organizations. She brings these interests to her work creating engaging and relevant content for Learning Solutions magazine and Learning Guild conferences. An experienced journalist, technical writer, and eLearning content developer, Pam has worked in Israel and the United States. She holds master's degrees in journalism and human-canine life sciences.
GS03 KEYNOTE: Technology and Storytelling: Making a Difference in the Digital Age
8:30 AM - 10:00 AM Thursday, October 26
Grand Ballroom
Storytelling is a major conduit through which we learn. We’ve learned via stories for all of human history, but technology continues to transform the ways in which we tell stories and connect with one another. Join actor, director, and producer LeVar Burton in this keynote session as he shares the powerful impact that his mentors, technology, storytelling, and science fiction have had on his life and how each has helped shape his incredible life’s work. Be there as Mr. Burton concludes the session with a personal demonstration of how he employs today’s latest technologies in his efforts to educate and enlighten—a world-premiere peek at his latest project, the Reading Rainbow App.
LeVar Burton
Actor, Director, Producer
In the past 30 years, LeVar Burton has done it all—from acting to directing and even producing. He has appeared in numerous television movies, films, and TV series. Mr. Burton is probably best known for his roles as Kunta Kinte in the award-winning miniseries Roots and Lt. Commander Geordi La Forge in the Star Trek franchise, as well as being the host and executive producer of the long-running PBS children’s series Reading Rainbow. The latter series earned Mr. Burton 13 Emmy Awards and five NAACP Awards. Mr. Burton has directed numerous episodes of four Star Trek series, in addition to episodes of Las Vegas and Charmed. He also directed the popular Disney Channel original film Smart House and the critically acclaimed Showtime television movie The Tiger Woods Story.
ELR201 Microvideo Strategies for Rockstars
10:00 AM - 10:45 AM Thursday, October 26
Expo Hall: eLearning Revolution Stage
Chunking, bite-size, and micro: These are all terms you’ve seen in training magazines and blogs, but what does it mean to shorten the length of training content—specifically video? This session will explore what it takes to successfully implement an end-to-end microvideo strategy.
During this session, you will learn strategies for planning, creating, and distributing microvideo content that will make you an L&D rockstar! Mobile devices have greatly increased the opportunity to consume short-form training videos, but there’s more to it than just making and distributing smaller videos. Using the latest neuroscience, you’ll explore how to effectively put together a microvideo strategy for your organization and create effective short-form videos that stick.
In this session, you will learn:
- How to apply learning methodologies to microvideo
- About effective microvideo structures for engagement
- How certain types of video increase cognitive load
- About the importance of video analytics
Audience:
Novice designers, developers, project managers, managers, and directors.
Technology discussed in this session:
Video content management systems and video editing software.
Josh Cavalier
Founder
JoshCavalier.ai
Josh Cavalier has been creating learning solutions for corporations, government agencies, and secondary education institutions for nearly 30 years. He is an expert in the field of learning & development and has applied his industry experience to the application of ChatGPT and other Generative AI frameworks for business and life skills. Josh is passionate about sharing his knowledge and has a popular YouTube channel that shares tips and tricks on Generative AI. He is a seasoned speaker, presenting at conferences like DevLearn, Learning Solutions, ATD ICE, TechKnowledge, NAB, and Adobe MAX.
ELT201 5 Steps to Turning Static PowerPoints into Engaging, Interactive Online Content
10:00 AM - 10:45 AM Thursday, October 26
Expo Hall: eLearning Tools Stage
In the modern age, how do you keep your learners engaged?
Listen in on these best practices for eLearning for HTML5, including how to chunk content, add interactivity, and create non-linear presentations. Learn how to reinforce your subject matter and keep your learners involved by adding exploratory content such as pop-up boxes and glossaries. Got mobile in mind? Making sure images, charts, and tables have a zoom-in feature is a great way to ensure your content gets across regardless of whether your learner is on a desktop, tablet, or smartphone.
In this session, you will learn:
- About analyzing content for eLearning output
- About separating content into smaller, manageable chunks
- How and when to add interactivity throughout a presentation
- About adding trigger animations throughout a presentation
Audience:
Intermediate designers, project managers, managers, content strategists, writers, editors, storyboarders, etc.
Technology discussed in this session:
Stock image websites (Shutterstock, Freepik, etc.), Microsoft PowerPoint, iSpring Suite 8, and the Adobe Creative Suite (namely Photoshop and Illustrator).
Michael Cerantola
Integration Manager
Knowledge One
Michael Cerantola is an integration manager at Knowledge One. He began working in the eLearning world while Flash still reigned supreme. With the gradual demise of Flash over recent years (and its inevitable phase-out), Mike has spent years converting legacy content to display in HTML5 browsers. Working through custom designs, rapid authoring tools, and audio/visual, Mike has faced challenges including browser display inconsistencies and optimization for mobile data plans, all while keeping the source document editable for clients. It became clear to him that PowerPoint plus a rapid authoring tool was the arsenal of choice to keep production costs low while staying profitable.
EMT201 Using Your Mobile Device to Create Amazing Content
10:00 AM - 10:45 AM Thursday, October 26
Expo Hall: Emerging Tech Stage
Are you looking for amazing ways to create content using your mobile device?
In this session, you will learn how to use your phone or tablet to brainstorm, create audio and video recordings, and animate using several mind-blowing apps. You’ll leave the session feeling inspired and be able to apply practical information to use one or more apps on your mobile device.
In this session, you will learn:
- About several programs to help you get creative
- About several free and inexpensive tools to help with brainstorming, being more productive, and creating content, all from your mobile device
- About more than 10 new apps to enhance your production process
- How to start using these tools today
Audience:
Novice to intermediate designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Apps to create audio and video content; creating motion videos with Explain Everything; Microsoft Office Lens and AI; note-taking apps with sketches, audio, video, and photos (OneNote, Evernote, Notes); and apps for mirroring to your laptop or monitor for screen recording and demos.
Nick Floro
Learning Architect/Imagineer
Sealworks Interactive Studios
Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.
INN201 Using Mobile Tech to Help Managers Engage with New Hires Effectively
10:00 AM - 10:45 AM Thursday, October 26
Expo Hall: Innovation Showcase Stage
In those first few weeks, new hires feel excitement, uncertainty, enthusiasm, and discomfort. It can be a roller coaster ride! Line manager engagement has a significantly beneficial impact on new hires’ learning curve and sense of belonging; however, managers are often stretched with multiple responsibilities, and new starters’ needs are relegated.
This session will explore a project that capitalized on mobile device features to shift the new-hire experience from one of passive consumption to active participation while simultaneously making the manager’s role more time-efficient and impactful. The solution delivered better performance, earlier, while reducing attrition.
In this session, you will learn:
- How mobile device features can assist in engaging new hires and managers in the onboarding process?
- How to track accountability from both the learner and their manager
- How the blending of digital, offline, and experiential development activities can cater for the whole learning cycle from exploration to application
- How mobile technology can bring time efficiencies and greater impact to the manager’s role
Audience:
Novice to advanced designers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Web app and mobile learning.
Guy Sellwood
VP, Americas
Prosell Learning
Guy Sellwood, the VP of Americas at Prosell Learning, has over 25 years of performance improvement consulting experience, working with global organizations such as Avis, Dell, PayPal, and Xerox. More recently he has been involved with the development of an onboarding web app to accelerate the performance of salespeople and deliver reduced attrition and higher recruitment ROI for clients. Guy is passionate about active and blended workplace development being the key to sustaining high performance.
Jenna Wisniewski
Senior Program Manager, Learning and Development
Comcast
Jenna Wisniewski is a senior program manager of learning and development for Comcast. Jenna’s background includes instructional design, adult learning theory, and project management, and she has extensive knowledge in many authoring tools, as well as training and development. Jenna is a Comcast- certified trainer and an active member in Women in Cable Telecommunications, ASTD, and the Young Professionals Network. She holds a bachelor of science degree in mass communications/journalism and a master of science degree in instructional technology.
LRV201 Process: The 80%/20% Rule
10:00 AM - 10:45 AM Thursday, October 26
Expo Hall: Learning Revolution Stage
When it comes to people development, 80% percent of what companies need to address has nothing to do with their learning and talent management technology! In fact, by focusing on the functionality and limitations, these companies overlook the critical elements of creating an engaging, personalized development program for their customers (internal and external).
In this session, you will get the entire people development picture, so you can focus on the priorities that make the most lasting and significant change for your organization or the organizations you serve. Join Lisa Edstrom from 3M and Dave Seligsohn from Bluewater as they help you focus on the 80%!
In this session, you will learn:
- How learning, performance, and succession/career pathing are really all the same thing
- How to develop a proper business case for customer education programs
- To expand your concept of user experience to include things like content, reporting, etc. as part of a more business-centric model of learner engagement
- How to best prioritize the multitude of needs to have the broadest and most lasting impact on your learners
Audience:
Novice to advanced project managers, managers, directors, senior leaders, and anyone supporting an external customer base.
Technology discussed in this session:
Learning management systems, TMS, and HRIS.
Dave Seligsohn
VP, Strategic Accounts
Bluewater Learning
Dave Seligsohn has served as the vice president of operations, the vice president of business development, and is currently the VP of strategic accounts for Bluewater Learning. In this role, Dave serves as part of the Bluewater leadership team while focusing on building and sustaining partner relationships and working with clients to design solutions in response to complex and varying business needs. Prior to his time at Bluewater, Dave owned his own consulting firm, specializing in helping business owners ensure long-term viability and success. He also served as a teacher and principal in the public school system for 15 years.
Lisa Edstrom
3M Health Care Academy Global Leader
3M
Lisa Edstrom is the global leader for the 3M Health Care Academy, designed to anticipate and address the professional and continuing education needs of 3M Health Care customers around the world. In this role, Lisa is responsible for leading cross divisional and global teams, driving the development and delivery of trusted high-quality education content and programs that contribute to clinical effectiveness and improved health outcomes. Lisa holds an MBA from the University of St. Thomas, and completed her doctoral studies at the University of Minnesota in educational policy and administration.
MNX201 The Future of Learning: 6 Trends That Will Change Behaviors
10:00 AM - 10:45 AM Thursday, October 26
Expo Hall: Management Exchange Stage
The holy grail of learning is undoubtedly behavior change. It’s said that learning can only be proved when behaviors are affected and one can see an evidenced change in practice. But how realistic is genuine behavior change in a learning program?
LEO is at the forefront of learning innovation and using technology to create engaging learning with positive results. The company uses innovative technologies and strategies, and a focus on real impact measurement, to help organizations drive behavior change in the workplace. So how do they bring these together for real results?
In this session, you will learn:
- What the future has in store for learning
- About six different trends that will change behaviors
- From world-class examples and case studies
- How to use an omni-channel approach
Audience:
Intermediate to advanced managers, directors, and senior leaders (VP, CLO, executive, etc.).
Rose Benedicks
CEO
Dashe & Thomson
Rose Benedicks is a renowned learning design expert and CEO of Dashe & Thomson. She has won awards for her learning experiences and is recognized for her approach to workplace challenges. She excels in aligning learning with business needs and proving the ROI of well-designed learning experiences. She holds a masters in instructional systems technology from Indiana University, is a leading presenter in the industry, and teaches instructional technology at the University of Tennessee, Knoxville.
401 Go Long! What Learning Professionals Can Learn from Fantasy Football
10:45 AM - 11:45 AM Thursday, October 26
St Croix B
When it comes to accurately identifying skill strengths and gaps in a team, many organizations struggle. Typically these decisions are gut-driven rather than based in analytics, and as a result, they often aren’t as effective as they could be. While many organizations want these decisions to be more data-based, it’s not uncommon for them to not know how or where to pull the data needed to create the most successful teams possible.
This session will help you understand how to better use predictive analytics and data to build better, stronger teams of engaged employees using an unexpected example—fantasy football. You’ll start by looking at how fantasy football works and how this strategy can be applied to the workplace. You’ll then discuss how to use statistics and data pulled from multiple sources to help you “draft” a team of knowledge experts. You’ll also explore how to go beyond the self- and peer assessments most organizations have traditionally used and include analytics from sources such as social learning activities, learning management systems, and more to deepen your data.
In this session, you will learn:
- How to use data you might already have, but haven’t used
- How learning and training, when viewed through the lens of analytics, can produce better business outcomes
- How to more effectively enact agile teaming
- How to better use analytics and actionable insights
Audience:
Novice to advanced managers, directors, and
senior leaders (VP, CLO, executive, etc.).
Ryan Rose
Head of Customer Experience and Product Design
Cisco
Ryan Rose is a head of customer experience and product design for the new Cisco Collaborative Knowledge social learning platform. He leads the digital strategy team within Learning@Cisco that supports the development, build- out, and delivery of Cisco Collaborative Knowledge. Ryan is responsible for the overall user experience design, customer experience, and engagement for Cisco Collaborative Knowledge, and he supports the development of the solution’s asynchronous collaboration tools. Working with both the engineering team that is constructing the SaaS offering and the strategy/business team that markets it, he focuses on all facets of the end- user journey.
402 Changing the Face of UI Design for eLearning
10:45 AM - 11:45 AM Thursday, October 26
St Thomas AB
Page-turners, cluttered slides, click Next to continue, and complex menus. These are all words and phrases that you’ll often hear when your users and colleagues discuss what’s frustrating about eLearning. If your users can’t easily navigate through your content or can’t find what they need exactly when they need it, that means they can miss some, or even all, of your important content. The good news is, you can calm that clutter and inconsistency with great UI design.
Throw away those overly cluttered menus and persistent Next buttons. In this session, you’ll reconstruct the face of UI design for your eLearning. You’ll find out how to reignite your passion for eLearning design through a new look at the design process. You’ll learn how to simplify the user experience of eLearning by optimizing the white space in your projects. You’ll then identify what makes great user interface design through critiquing before-and-after examples. Finally, you’ll take a look at the tools of the trade for UI design and learn how to find the perfect inspiration for your next project.
In this session, you will learn:
- Why reimagining UI design for eLearning will change your design process
- How to simplify and improve your users’ experience in eLearning
- How to make the best use of space in your designs
- Where you can find inspirational resources on UI design
Audience:
Novice to intermediate designers and
developers.
Technology
discussed in this session:
Sketch, Adobe Experience Design CC, and Framer.
Melissa Milloway
Sr. Learning Experience Designer
Amazon
Melissa Milloway is a senior instructional designer at Amazon, where she specializes in designing and developing digital learning experiences. She was selected as a “30 Under 30” learning leader for Elliott Masie’s Learning 2014 conference and is an avid blogger in the industry.
403 A Look Ahead: The Now and the Next of Learning and Technology
10:45 AM - 11:45 AM Thursday, October 26
Jamaica AB
Technology continues to advance rapidly, changing how we live and interact with the world around us. Today’s learning professionals face the challenge of staying ahead of this curve and tracking the technologies that are shaping the future of organizational learning, while at the same time recognizing technologies that may be more of a passing fad.
In this session, you will explore the changing face of the learning technology landscape. You will discuss the various technologies that have shifted the landscape of organizational learning. You will examine the common characteristics of these shifts so that you are better equipped to recognize which emerging technologies have the potential to disrupt organizational learning, as opposed to those that are just hype. You will leave this session better prepared to stay ahead of the evolving technology curve.
In this session, you will learn:
- How technology can disrupt organizational learning
- Which technologies are shaping the future
- The common characteristics shared by disruptive technologies
- Tips for staying ahead of the technology curve
Audience:
Novice to advanced designers, developers, senior developers, and managers.
Technology discussed in this session:
Various emerging technologies.
David Kelly
Chairman
The Learning Guild
David Kelly is the Chairman of the Learning Guild. David has been a learning and performance consultant and training director for over 20 years. He is a leading voice exploring how technology can be used to enhance training, education, learning, and organizational performance. David is an active member of the learning community, and can frequently be found speaking at industry events. He has previously contributed to organizations including ATD, eLearn Magazine, LINGOs, and more.
404 Beyond the Hype: Evidence-Based Digital Games
10:45 AM - 11:45 AM Thursday, October 26
Bermuda A
There has been a lot of hype around games for learning. As a result, games are increasingly used in L&D, but many of these games simply target low-level learning using frames such as Jeopardy or Concentration and have only had minimal impact. There is a need to maximize the value from this approach, and to do this you need to design games that support learning objectives and apply proven instructional methods. And to do this well, you need to understand what the research says about the instructional value of games.
In this session, you’ll investigate what the research shows about using games more strategically and effectively in L&D. You’ll begin by defining the key features of a game, considering game genres, and reviewing evidence on what does and does not work in game design. You’ll then look at the research evidence on three important questions for L&D: Does extensive playing of commercial games improve cognitive skills? How can game outcomes be improved by adding proven instructional methods? And how does learning from a game compare with learning from traditional methods?
In this session, you will learn:
- About the key features that make up a game
- How to manage cognitive load in games
- What the evidence says about the value of commercial games to improve mental skills
- How to improve game outcomes by adding proven instructional methods to your game
- What the evidence shows about the value of games versus traditional methods for learning
Audience:
Novice to advanced designers, developers, managers, directors, and
senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
Games delivered via desktop computers as well as
game-specific platforms.
Ruth Clark
Principal
Clark Training & Consulting
Ruth Clark is an expert in evidence-based eLearning. She has written seven books on how to apply research and instructional psychology to learning environments. Ruth is a former president of the ISPI and was honored with the Thomas Gilbert Award for Distinguished Professional Achievement in 2005. Ruth was a featured Legend Speaker at the 2006 ASTD ICE event and has been a regular presenter at eLearning Guild conferences. A past training manager for Southern California Edison, Ruth holds an EdD degree in educational psychology and instructional technology from the University of Southern California.
405 Case Study: First Aid Simulations Using 360-Degree Video and VR
10:45 AM - 11:45 AM Thursday, October 26
Andros AB
Creating and distributing simulation-based training is challenging. Developing a script and storyboard that accurately replicates an authentic environment requires special considerations outside of more traditional mediums used for learning. Acquiring and coordinating talent, equipment, and development skills can take a significant amount of time and resources. With all these barriers, it’s no surprise that the intimidation factor discourages many organizations from developing their own 360-degree video assets, preventing an immersive training experience.
But creating 360-degree video is more feasible than you might expect. In this case study session, find out how St. John Ambulance was able to use 360-degree video with hotspots to create an immersive, interactive simulation that was widely accessible to users, and easier to design and develop than one might initially assume. You’ll find out about the trials and tribulations the team experienced around scripting, location preparation, filming, and editing a 360-degree video. You’ll then discover how they created interactivity by blending different filming techniques with embedded hotspots. Finally, you’ll look at how this kind of content can be distributed using a standard LMS, or by hosting it on YouTube or other 360-enabled video streaming sites.
In this session, you will learn:
- How to use an agile development model when creating 360-degree video
- About a tested pre-production strategy for scripting and creating 360-degree video content
- What makes a suitable 360-degree filming location
- Tips on the dos and don’ts of filming in 360 degrees
- How to reduce scope creep when creating a 360-degree interactive video
- Strategies for building interactivity into 360-degree video
Audience:
Novice to intermediate designers,
developers, and managers.
Technology
discussed in this session:
Articulate Storyline and 360-degree video.
Stevan Anas
Electronic Pedagogy and Information Consultant
St. John Ambulance
Stevan Anas is an electronic pedagogy and information consultant with St. John Ambulance. As the lead interactivity designer for St. John Ambulance BC Council, Stevan was elated when he learned he would be the project manager for a 360-degree mass casualty simulation. He had a game design background and experience in creating multi-linear safety training, but was a novice to filming in 360 degrees. This provided a unique opportunity that challenged Stevan’s preconceptions of scripting, planning, and filming in 360 degrees. With extensive experience in quality assurance testing, he overcame obstacles to help this first-of-its-kind project succeed.
Kurt Tiltack
Managing Partner
Pathways Training and eLearning
Kurt Tiltack is the managing partner of Pathways Training and eLearning. He has held senior positions in many large private organizations and has nearly 20 years of experience leading large-scale corporate training and change initiatives. He holds an MBA and bachelor’s degrees in education and political science. Kurt is also a faculty member of Ryerson University’s Workplace Communication in Canada program. He regularly facilitates courses in leadership, management, employee engagement, and change management training for Canadian business professionals. Kurt has worked with many notable clients, including BMW, Mercedes-Benz, Infiniti, Subaru, TD Bank, VW/Audi, JD Power and Associates, CGI, and LinkedIn.
406 Learner Personas: A Necessary Design Tool for Your Online Courses?
10:45 AM - 11:45 AM Thursday, October 26
Bermuda B
There is some debate about whether personas (or learner profiles, as they’re more commonly known in L&D) are a help or a hindrance. Some argue that personas can end up being a representation of what designers wish their users were like, rather than a true reflection of the users, or that they create distance between designers and users. But others push back on this idea, stating that—when used thoughtfully—personas can increase your empathy for the people you’re designing for, allowing you to keep your work tightly focused on the real needs of your audience and to craft the most effective experiences for them.
In this session, you’ll learn more about what can make learner personas succeed. Good personas are based on real data about learner demographics and behavior, along with educated speculation about personal histories, motivations, and concerns. You’ll uncover how this design concept, when applied properly, can inspire your audience to act in ways that matter to your business. You’ll also look at how to get started with crafting your own personas, including trying your hand at a proto-persona creator that can help you stay focused when creating employee learning or performance support.
In this session, you will learn:
- How using personas can improve engagement and decrease dropout rates
- How personas save time (both yours and your audience’s)
- What personas can tell you about how to grab your audience’s attention, persuade them more easily, and even create a more customized experience for them
- How to begin creating your own personas
Audience:
Intermediate to advanced designers, developers, and managers.
Technology
discussed in this session:
A tool for creating proto-personas.
Monica Cornetti
President
Sententia
Unlike other gamification practitioners, speakers, and consultants, Monica Cornetti has focused intensively on the latest immersive engagement techniques and the latest research in the adult education, corporate training, and talent development fields. A gamification speaker and designer, Monica was recognized as #1 in the Most Influential Women in Gamification who have created a legitimate impact in the gamification industry. At the intersection of learning and play, she is leading a team of trusted, cutting-edge curriculum designers and developers to improve the performance of individuals and organizations across the globe.
Jonathan Peters
Chief Motivation Officer
Sententia
Jonathan Peters, PhD, studies the science and art of motivation. As a speaker, he has helped audiences from Melbourne, Australia to Augusta, Maine more effectively communicate with their customers and team-members. As the chief motivation officer at Sententia, he applies his knowledge and experience to make learning more enticing, engaging, and encouraging through gamification. Dr. Peters is the co-author of Deliberate Fun: The Purposeful Application of Game Mechanics to Learning Experiences. He is also an adjunct professor at the University of Nevada, Las Vegas, though he calls South Padre, Texas home.
407 Copyright, Free Media, and Why Creative Commons Is Your Best Disruption
10:45 AM - 11:45 AM Thursday, October 26
Antigua A
The cost of copyright confusion can affect every stage of the development and delivery process. How much does fear or avoidance inform your decision-making when it comes to finding and using online media? Have you missed out on using fabulous free resources because you weren’t (or your organization wasn’t) sure whether you had the rights to use them? Have you seen others accidentally infringe on someone else’s work because of a misunderstanding about fair use? Copyright can seem like a daunting or boring topic to learn—but it doesn’t have to be.
In this session, you’ll learn about copyright essentials through an entertaining and easy-to-understand snapshot of the law. You’ll discover how to find and use free media properly; how to protect your own work; and how to apply legal concepts, such as the fair use doctrine, to everyday scenarios. You’ll also learn more about where to find free multimedia you can safely use in your projects thanks to public domain, Creative Commons, and open access–licensed works. This session will help you gain an understanding of how you can and can’t legally use media in your work, and will enable you to become more productive and focused as you maximize your financial and creative resources.
In this session, you will learn:
- About copyright law and fair-use basics
- How to find and use free online media properly
- About Creative Commons licenses and which are most accommodating
- How to correctly and easily attribute media you use
- How to protect your work and avoid being sued
Audience:
Novice to advanced designers, developers, and managers.
Barbara Waxer
Copyright & Media Educator
Seattle Film Institute
Barbara Waxer is a copyright and media educator, author, and trainer who teaches at the Seattle Film Institute and Santa Fe Community College. She has authored over two dozen textbooks and online products on copyright, finding and using media, writing for the web, and Adobe and Microsoft software. Her book, Internet Surf and Turf Revealed: The Essential Guide to Copyright, Fair Use, and Finding Media, won the TEXTY Textbook Excellence Award and the New England Book Show Award. Barbara thrives when developing best practices for users and creators of digital content.
408 Case Study: Measuring the Value of Social Learning
10:45 AM - 11:45 AM Thursday, October 26
Barbados AB
More and more people are learning online, independently and at different times. However, in much of the knowledge transfer that occurs, the “learning” is still passed from person to person through social learning. But in L&D it’s not enough to simply bring people together, facilitate learning, and hope for the best. You’ll want to know whether this social learning is effective and how it impacts performance on the job.
In this case study session, you’ll take a closer look at a social learning platform that a team at Anthem created to do this. Operating on the theory that the more engaged a learner is in training, the better they’ll perform on the job, the team developed a social learning platform that evaluates this type of learning, which they compared to job performance. This platform facilitates online learning, but—more importantly—it also measures what each associate does, it creates a summary score, and that score is then compared to on-the-job key performance indicators. You’ll discover how the team created this platform, what they learned along the way, and what results they saw.
In this session, you will learn:
- Which data points are most useful to understand how learning is occurring online
- How the learner engagement score is created, and what goes into it
- How powerful and effective SharePoint can be to enable and scale social learning
- How the actual Nintex Workflow automation works, and how it allowed them to deploy hundreds of spaces for thousands of associates to learn together online
Audience:
Intermediate to advanced designers, developers, managers, directors,
and senior leaders (VP, CLO, executive, etc.)
Technology
discussed in this session:
Microsoft SharePoint, Nintex Workflow, and Nintex Forms.
Stephen Bruington
Learning Infrastructure Designer
Anthem
Stephen Bruington is a learning infrastructure designer for Anthem. He has been engaged in the learning industry in various capacities for the past decade. Over the last several years, Stephen has been researching, exploring, developing, and testing social learning solutions at scale. In addition to the work he does in corporate learning, he is actively involved in the industry through various groups (e.g., on LinkedIn), on Twitter chats, and in attending conferences.
Tony Schwieterman
Learning Infrastructure Specialist
Anthem
Tony Schwieterman is a learning infrastructure specialist for Anthem BCBS. He has over 10 years of experience in training and development, instructional design, and technical support for online training and higher education programs. Tony has designed and taught online courses for Saint Joseph’s College of Maine, Southern New Hampshire University, and Kaplan University. In 2010, he obtained his master of science degree in adult and higher education from the University of Southern Maine.
409 Driving Student Employability with Corporate-Sponsored Badging Programs
10:45 AM - 11:45 AM Thursday, October 26
Montego B
U.S. News and World Report named alternative credentials one of the top five education trends to watch in 2017. IBM and Microsoft are leading this trend by offering career-oriented training and learning pathways, as an alternative to traditional universities and in partnership with universities worldwide. Learners who demonstrate knowledge and competency earn open badges that are easily shared to job sites and professional networks like LinkedIn.
In this session, you will discover how IBM and Microsoft use multiple channels to distribute state-of-the-art, work-focused programs that complement and connect with academic institutions to provide training for in-demand skills. You’ll learn about the types of badges that drive learner engagement, progression of learning, and employment opportunities. You’ll find out how real-time verification of learning achievements cements badge value for learners and employers, while exploring how competencies identified in badges are enhancing employability for learners.
In this session, you will learn:
- How companies like IBM and Microsoft are connecting with academic institutions to provide training for in-demand skills
- Which types of badges drive learner engagement, progression of learning, and employment opportunities
- How organizations use badge program performance data to quantify learner engagement, inform learning program design, and drive strategy
Audience:
Novice to advanced directors and senior leaders (VP, CLO, executive,
etc.). A working knowledge of (or interest in) the development of work-ready
skills and alternative credentials is helpful but not required.
Technology
discussed in this session:
Digital open badge platforms, learning
management systems (LMSs), strategic information systems (SISs), association
management systems (AMSs), and customer relationship management (CRM) systems.
Pete Janzow
Sr. Director and Badge Lead
Pearson
Pete Janzow is senior director of business development in support of the enterprise-class badging platform Acclaim at Pearson. With a keen interest in STEM education, Pete continues to work actively in the fields of workforce development, professional credentialing, and technical education. He is a former director of the American Society for Engineering Education, and has diverse work experience that includes working in higher education and professional segments for publishing companies, ed tech startups, and software companies.
David Leaser
Senior Program Manager, Innovation and Growth Initiatives
IBM
David Leaser is senior program manager of innovation and growth initiatives for the Global Skills Initiative program at IBM. David developed IBM’s first cloud-based learning solution and is the program developer for the IBM Open Badge Program, a leading-edge program to attract, engage, and progress talent. David is the author of a number of thought-leadership white papers on talent development, including Migrating Minds and The Social Imperative in Workforce Development. He has trained more than 4,000 clients and developed more than 30 training manuals and video tutorials.
Selina Winter
Sr. Business Program Manager—Certification
Microsoft Learning
Selina Winter is the senior business program manager—certification for Microsoft Learning. She is responsible for designing Microsoft’s technical certification programs, including Microsoft Certified Professional (MCP), which is comprised of the MCSA, MCSE, and MCSD credentials, Microsoft Office Specialist (MOS), and Microsoft Technology Associate (MTA). Her work ensures that Microsoft certification programs deliver what candidates, schools, and corporations need while maintaining an industry-leading position for both quality and innovation. Modernizing certification at Microsoft is a key focus of her current work and includes such activities as working to more closely align training and certification opportunities, developing real-time learning and certification options, and implementing and managing Microsoft’s certification badging program.
410 Using a Content Aggregator to Create an Integrated Learning Experience
10:45 AM - 11:45 AM Thursday, October 26
St Croix A
Organizational learning is increasingly becoming a blend of multiple assets from a wide variety of resources. How do you combine YouTube videos, a learning vendor course, an SME white paper and PowerPoint, an internal presentation recording, conference proceedings, and other resources into an effective learner experience that you can track and report on? The simple answer is to use a learning stack with a content aggregation front end. But what does that mean?
In this session, you will learn how the combination of a learning stack and a content aggregator can provide a new and unique integrated learning approach for your organization. You will explore the components of a learning stack and examine a content aggregator from both the developer-curator and learner perspectives. You will discover how this approach allows you to solve the problem of integrating diverse content sources and types into a cohesive, measurable learning experience.
In this session, you will learn:
- What integrated learning is, and why it is so valuable to L&D
- About the critical elements of a learning stack
- How to tie elements of the learning stack together to create an integrated learning experience
- What to consider as you migrate to (or build) the infrastructure and practices for an integrated learning culture
Audience:
Intermediate to advanced designers, developers,
managers, and directors.
Technology
discussed in this session:
Learning management systems (LMSs), learning record stores (LRSs),
and aggregation and hosting platforms.
Matt Peters
Global Head of Technical Learning
Visa
Matt Peters has over 30 years of experience in tech L&D in the US and Taiwan. He is currently the global head of technical learning at Visa. Prior to Visa, Matt was head of the global engineering learning teams at Cisco, and prior to that, head of internal tech learning development at Sun Microsystems. He has both managed teams and worked with senior business leaders in North America, China, India, and Europe. He speaks fluent Mandarin and rescues small parrots. He holds a bachelor's degree in economics & statistics from Middlebury and a master of arts in education from the University of Maryland.
411 Caterpillar Empowers Worldwide Dealers with Mobile Learning
10:45 AM - 11:45 AM Thursday, October 26
Trinidad AB
Caterpillar has a proud history of working with independent dealers to distribute and service its machinery and equipment. However, delivering consistent customer service through a network of global dealers is a huge challenge. Recognizing the need to focus on people development, they decided to build a technology ecosystem that would modernize dealer learning and development on mobile, provide seamless collaboration and communication, and supply real-time data and insights.
In this session, you will learn how adopting a mobile-first approach to training and development improved Caterpillar’s content utilization, accelerated their content creation, and provided real data and analytics for assessment. You’ll find out how they reached dealers informally by replacing their LMS and PDFs with a mobile solution, and how they used Inkling to create mobile-ready interactive learning and development documents. The session will show you how you can create enterprise learning solutions that match the technology found in learners’ personal lives.
In this session, you will learn:
- How adopting interactive and on-demand learning content on mobile can increase utilization
- How this approach can drastically improve the time people spend with your learning content
- How Caterpillar’s content creation process using Inkling saved them in production and authoring costs
- What data and analytics you can gather from this approach
Audience:
Novice to intermediate designers, managers, directors, and senior
leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
Inkling
Matt MacInnis
Founder and CEO
Inkling
Matt MacInnis is the founder and CEO of Inkling, a workforce management software company based in San Francisco. Prior to founding Inkling, Matt spent eight years at Apple focused on education, leading Apple's business development efforts in Asia and eventually driving Apple's growth in international markets. Matt holds a BS degree in electrical engineering from Harvard University.
Lindsey Clayton
Instructional Design and Technology Lead, Global Dealer Learning
Caterpillar
Lindsey Clayton is the instructional design and technology lead for global dealer learning at Caterpillar. Lindsey has responsibility for content development processes, standards, and solutions for Caterpillar's global training. Her team is responsible for learning development and technology deployment, driving global consistency of dealer workforce capability to deliver the Cat-brand customer experience.
412 10 Ways You Should Be Using Screencasting but Probably Aren’t
10:45 AM - 11:45 AM Thursday, October 26
Martinique AB
Screencasting is a great way to deliver software training, but that’s not the only use for this approach to multimedia creation. What about using it to create internal production resources by documenting your own development processes? Or how about leveraging it to create other video resources, like a reusable eLearning asset library? There is a wide range of other uses for screencasting that you may never have thought of, and incorporating these uses can make a real difference in your daily workflow.
In this session, you’ll explore 10 new ways to use screencasting to improve your eLearning development process and end product. You’ll discover how screencasting can help you think differently about what you do and how you do it. You’ll then learn how to integrate screencasting into your daily workflow to create both formal and informal assets for your internal and external libraries. You’ll leave this session with lots of practical tips, and ideas for how you can use this approach to video creation in unexpected ways.
In this session, you will learn:
- Why video assets like screencasting are so unique and valuable
- New ways to use screencasting to enhance your work and processes
- How to integrate screencasting into your workflow
- How these new screencasting uses can help you think differently about your development process
Audience:
Intermediate to advanced designers, developers, project managers,
and managers.
Technology
discussed in this session:
ScreenFlow (on Mac), MP4 (export format), and Wistia
(video hosting).
Mike Baron
Founder/Chief Storyteller
ProjectStory
Mike Baron is founder and chief storyteller of ProjectStory. Mike designed, implemented, and authored content- management systems for over 25 clients in a variety of industries. He designed and implemented testing and certification software, scripted and created screencasts for multiple clients covering software and business processing, and wrote and published a case study on user certification and a white paper on business-process analysis. Previously he was manager of the user-interface design group, manager of customer support, and manager of training and documentation for Internet Systems. Mike managed international customer support for a mission-critical banking application used by twenty of the world’s largest banks.
413 Getting Started with Your In-House Video or Podcast Studio
10:45 AM - 11:45 AM Thursday, October 26
Antigua B
Audiences today expect richer multimedia in their online experiences. As a result, it seems like producing videos, podcasts, animation, interactive video, or some other sort of multimedia is on every eLearning team’s mind. However, few are ready to launch into production without first building their knowledge about producing effective multimedia, much less submit a request for video and audio equipment or software without having a good plan in place.
In this session, you’ll find out what hardware components you’ll need to build a video and audio studio for producing high-quality training materials, podcasts, vlogs, and voice-overs. You’ll get recommendations on the best studio equipment for every budget. You’ll also learn about permutations of equipment that are necessary for different types of productions, such as talking head, on-site mobile shoots, interviews, “reality” productions, voice-overs, and low-production-value serials like vlogs. You’ll then find out about all the basic production equipment you’ll need to get started, including cameras, audio capture, lighting, tripods, and even suggested computer hardware and software for editing.
In this session, you will learn:
- About the features of cameras and microphones that are valuable to eLearning multimedia producers
- About the supporting equipment for an internal video studio, including lighting, backdrops, and tripods
- About multimedia editing suites you can use, and what their advantages and disadvantages for eLearning teams are
- About the budget and studio space requirements you’ll need to consider for your internal multimedia production needs
Audience:
Novice to intermediate designers, developers, managers, directors,
and senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
Video cameras, microphones and recorders,
industry-leading screen capture software, video editing suites, and set
equipment (including lights, sound abatement, and media storage).
Ty Marbut
Executive Producer
Ty Marbut Instructional Video
Ty Marbut, executive producer at Ty Marbut Instructional Video, is an independent producer, director, editor, and adviser of instructional multimedia and documentary films. Focusing on training principles drawn from research in cognitive psychology, Ty works with teachers and teams in higher education, private companies, and government to deliver their messages as effectively as possible through multimedia immersion, high level-of-processing interaction, and the efficient use of existing media and human talent. His specialty areas include instructional video production and direction, training others in video production, and interactive video pedagogy.
414 Essential Design and Development Tools—and They’re Free!
10:45 AM - 11:45 AM Thursday, October 26
Montego A
Shrinking budgets and constrained resources have made it more important than ever to make the most of the resources you have when designing learning experiences. Thankfully, the increasing availability of cloud-based applications and other free tools makes it easier than ever to create and develop learning experiences that don’t have to cost a bundle.
This session will focus on some of the most popular and useful free tools to help you design and manage your projects quickly and easily, curated from a list of over 400 free resources. There is something here for everyone, from image and multimedia sources to content creation tools to project management services. You’ll not only leave with a list of tools you can use immediately, but you’ll also learn how to use them and see practical applications for each of them.
In this session, you will learn:
- About over 25 categories of free tools that can be useful for instructional design
- How to use key tools from these categories in your project design
- Which tools will help you manage your project development process
- How to get the most from these tools to develop and deliver quality learning experiences
- How to identify free tools that will make the biggest impact in your budget
Audience:
Novice to advanced designers,
developers, project managers, and managers.
Technology
discussed in this session:
Tools for audio capturing and editing, image
capturing and editing, project management, etc.
Tracy Parish
Education Technology Specialist
Parish Creative Solutions
Tracy Parish is an accomplished instructional designer, eLearning developer, and consultant based in the Greater Toronto area. With a unique blend of skills in computer programming, adult education, and eLearning design/development, she has built a successful career in instructional design. With over 18 years of experience in instructional design, development, LMS implementation and administration, Tracy is a respected figure in her field. She is a speaker, active Articulate Community Hero, co-host of the Toronto Storyline User Group and webcast Nerdy Shop Talk, the marketing director for the Canadian eLearning Conference, and moderator of the monthly Twitter event #lrnchat.
415 BYOL: Storyline 360 Time-Savers
10:45 AM - 11:45 AM Thursday, October 26
Montego DE
Articulate Storyline is easy to learn, which means many people can get pretty far along with little to no help. However, when you pick up a tool this way, sometimes you learn the harder, more time-consuming approaches to tasks and miss out on the tricks that experts use to save time and effort.
In this session, you’ll be introduced to many of the best time-saving tips that will help you use Storyline more effectively. You’ll look at how slide masters and templates can help speed up your development processes without making your content look blandly identical. You’ll then find out how custom default settings and format and animation painters can reduce the number of steps in creating new screens or interactions. Finally, you’ll discover how to leverage duplication and other simple tools in ways that still allow for creative flexibility. Even if you’ve been using Storyline for years, by the end of this session you’ll be able to use this familiar tool more efficiently.
In this session, you will learn:
- How to master the art of using slide masters to build course consistency
- How to set your own defaults to help design slides with less editing
- How the format and animation painters can give you quicker formatting options
- How to create design templates that you can easily reuse and update
- How to use duplication and other simple tools to save time without sacrificing creativity
Audience:
Novice to intermediate designers and
developers.
Technology
discussed in this session:
Articulate Storyline 360.
Participant
technology requirements:
Windows laptop (or Mac running Windows) and Storyline
360.
Ron Price
Chief Learning Officer
Yukon Learning
Ron Price has over 35 years of experience in organizational effectiveness, leadership coaching, instructional design, spiritual development, and experiential learning. His unique background has allowed him to support a wide range of customers, from schools like Duke University and Harvard Business School to multinational corporations like Sanofi, Amazon, BP, and Pepsico. In 2002, Ron founded a consulting firm and challenge course devoted to increasing organizational performance while developing authenticity and integrity. After joining Yukon, Ron worked closely with the Articulate team to design the certified training programs for the Articulate tools. He is a Guild Master.
416 BYOL: Building a Mobile Course in Captivate in 60 Minutes
10:45 AM - 11:45 AM Thursday, October 26
Montego C
While it’s great that Adobe Captivate provides the tools to make a mobile learning course quickly, unfortunately this doesn’t mean everything will automatically work well. If you’re not careful, you might create something that technically can be viewed on a mobile device, but is missing key functionality or just isn’t a good experience on mobile. This can create serious user frustration and lead to people disengaging from what you’ve built (or even not finishing it at all).
All this can be avoided, however, if you take a bit of time up front to consider thoughtful mobile design. In this session, you’ll learn about best practices to keep in mind when designing a Captivate course for mobile. You’ll look at general development tips, and you’ll incorporate some unique methods of showing your content that will provide you with a lot of flexibility in your design while still being mobile-friendly. You’ll then discover how to quickly assemble your assets for a course that is geared for mobile delivery. This session will help you make mobile Captivate experiences that are both quick to develop and guaranteed to work well.
In this session, you will learn:
- How to set up a mobile project in Captivate
- How to insert multistate objects
- Tips for applying best practices of mobile design
- How to create interactive content that is mobile-friendly
- How best to export your Captivate content for mobile delivery
Audience:
Novice to intermediate designers and
developers with basic knowledge of Adobe Captivate.
Technology
discussed in this session:
Adobe Captivate.
Participant
technology requirements:
Laptop running Adobe Captivate (a trial version
will work).
Phil Cowcill
Senior eLearning Specialist
PJ Rules
Phil Cowcill is senior eLearning specialist at PJ Rules. He started his career in 1983 when he was hired as a technologist at a local college. In 1985 he joined a team to develop Canada's first Interactive Videodisc. He started teaching part-time in 1989, moving to full-time in 1995. He led his class to build one of the first news websites that streamed video in 1996. In 2011 he launched the very first dedicated mobile application development program. Phil retired from full-time teaching in 2015 and moved to working as a contractor with the Department of National Defence as a senior eLearning specialist.
ELR202 State of the eLearning Industry: An Interview with Dr. Michael Allen
11:00 AM - 11:45 AM Thursday, October 26
Expo Hall: eLearning Revolution Stage
eLearning Brothers executive director Bill West talks to the legendary Dr. Michael Allen about the insights he’s had since publishing his first Guide to e-Learning and the simplifying concepts and procedures he’s included in his second edition.
They will talk about these changes and how the last edition of Guide to e-Learning uncovers the secrets to creating inspiring eLearning and prepares you to adopt the new innovations. They will explore case studies and techniques you can use to apply them, and how they will change your approach to instructional design.
In this session, you will learn:
- About the newest technologies and techniques
- About successful case studies
- About the keys to success
- About the common points of failure
Audience
Intermediate and advanced designers, developers, managers, directors, and senior leaders.
Michael Allen
Founder and CEO
Allen Interactions
Dr. Michael Allen, founder and CEO of Allen Interactions, has been a pioneer in the eLearning industry since 1975. Dr. Allen has more than 50 years of professional, academic, and corporate experience in teaching, developing, and marketing interactive learning and performance support systems. Dr. Allen has led teams of doctorate-level specialists in learning research, instructional design, computer-assisted learning, and human engineering. He defined unique principles and methods, Successive Approximation process or SAM, and the CCAF design model for designing and developing high impact interactive eLearning experiences that invoke critical cognitive activity and practice.
Bill West
President & Founder
RegattaVR
Bill West is the founder of Regatta VR and vice president of Immersive Learning Solutions at NIIT Limited. His career spans Accenture, EY, GP Strategies, Xerox, LEO, Sea Salt Learning, and eLearning Brothers. He founded one of the world's first elearning companies in 2001 and has led the adoption of new technologies for the last 20 years. His expansive client list includes over 100 global companies and his teams have won more than 50 industry awards. He has presented many times at training industry events, on topics ranging from learning methods and game design to virtual reality and xAPI. He's also written two highly-acclaimed books on successful vendor partnerships. His teams have adapted the strongest ID methods into a cohesive methodology for VR design and development, including VR user experience design and xAPI data management.
ELT202 Creating Your Own Online Video Training
11:00 AM - 11:45 AM Thursday, October 26
Expo Hall: eLearning Tools Stage
In recent years, the notion of leveraging video for streamlining learning has gained significant traction. For instance, in the flipped classroom approach, people watch short videos introducing them to the content before an in-person or virtual class experience, freeing up class time for them to apply the knowledge they’ve gained. However, successfully using this approach requires careful preparation and often demands that instructional designers, instructors, or facilitators master skills related to video production, involving a time commitment that can discourage these time-strapped L&D professionals from experimenting with this innovative technique.
This session will help you address the concerns that may be preventing you from producing your own videos for flipped classrooms or other uses. You’ll look at an overview of the entire production process, from the resources you’ll need to get started to information on how to create and distribute your videos. You’ll also experience a real-time demonstration of recording and editing a short video, allowing you to witness the entire process from start to finish. You’ll leave with the key knowledge you’ll need to start producing your own videos.
In this session, you will learn:
- About the unique challenges of creating video-based lectures
- Multiple techniques for planning and preparing for your videos
- How to choose the necessary hardware to fit your budget and needs
- How a typical video is recorded and then edited for clarity and conciseness
Audience:
Novice to intermediate designers,
developers, managers, facilitators, and classroom instructors.
Technology
discussed in this session:
Smartphones, microphones, screencapture
software, video editing software, and content distribution (video publishing,
file-sharing platforms, podcasting).
Garrick Chow
Senior Staff Author
Lynda.com from LinkedIn
Garrick Chow is a senior staff author at Lynda.com. He has authored more than 100 video courses, covering a diverse range of topics. He regularly leads live classes and seminars at private companies, government agencies, colleges, and universities. Garrick has been a presenter at the Macworld conference and at events for design associations such as AIGA and UCDA. His interests include education technology, audio and music production, digital lifestyle tools, and fitness-related apps and gadgets.
Nick Brazzi
Senior Staff Author
Lynda.com from LinkedIn
Nick Brazzi is a senior staff author for Lynda.com. He has authored over 65 training courses and specializes in desktop operating systems, mobile devices, and desktop productivity software. Before becoming an author, Nick spent four years at Lynda.com as a producer, supporting contract authors creating training courses on a wide variety of topics. He has also worked as a workshop instructor in Apple retail stores and as faculty support at Georgetown University, where he taught workshops on video production and graphic design.
EMT202 The Reality of Creating VR-Based Learning
11:00 AM - 11:45 AM Thursday, October 26
Expo Hall: Emerging Tech Stage
What’s the reality of building virtual reality? The increasing accessibility of VR technology holds powerful promise for learning, but it demands a new approach to creation and construction. VR can deliver uniquely immersive and experiential education, but applied use cases are in their early stages. What new techniques for creation and implementation can you adopt from successful VR learning experiences?
After this session, you will be able to identify VR use case potential: where and how you can best leverage VR learning in a blended environment, especially for quick-win situations where time and budget are limited. You’ll learn about a new creation process for conceptualizing, designing, collaborating on, and developing VR learning solutions. You’ll explore the pitfalls and setbacks that can thwart successful VR solutions, and learn strategic ways to circumvent them. Finally, you will examine an actual case study where this approach was implemented successfully.
In this session, you will learn:
- How to identify ideal use cases for virtual reality learning solutions
- A process for creating VR learning solutions from conceptualization to development
- About the factors that can thwart your VR solution, and how to avoid them
Audience:
Novice to intermediate designers, developers, project managers, and
managers who are aware of virtual reality and agile methods and proficient in
instructional design.
Technology
discussed in this session:
Virtual reality, VR development, Unity, video
editing and production, 3-D rendering tools, KanbanFlow, and VR headsets (e.g.,
HooToo and Google Cardboard).
Vidya Krishnan
Head of Competence & Capability Consulting and Education
Ericsson
Vidya Krishnan is the head of competence and capability consulting and education for Ericsson North America. She has responsibility and a deep passion for transforming how Ericsson creates capability for its customers and their workforces. Vidya has over 20 years of experience in the telecom and IT industry, spanning AT&T, Nortel, and Ericsson. She holds a BS degree from Princeton and an MS degree from Stanford in electrical engineering, with a specialization in sustainability. She and her team are dedicated to transforming how, where, and when effective learning takes place in a networked society.
Ryan Moore
Virtual Reality and Media Specialist
Ericsson
Ryan Moore is a learning development and media specialist at Ericsson. He is responsible for developing content for next-generation training programs on technology such as virtual reality, augmented reality, serious games, and mobile applications. He also works closely with video editing, audio editing, and digital motion graphics. Ryan has a bachelor of science degree from Minnesota State University–Moorhead in graphic communications, and a master of interactive technology degree from Southern Methodist University.
Sasha Almanza
Project Manager
Ericsson
Sasha Almanza is a project manager and business consultant at Ericsson, where he oversees the execution of some of the most prominent development projects. Sasha led and executed custom courseware projects that resulted in the successful upgrade and integration of a major client’s 4G nationwide network. In addition to helping create, implement, and revise the department’s web-based learning solutions standards and best practices, Sasha has also served as the training team lead for T-Mobile USA’s Uprising, one of Ericsson’s largest BSS implementation projects worldwide.
INN202 Run a Learning Hackathon in Less than a Day!
11:00 AM - 11:45 AM Thursday, October 26
Expo Hall: Innovation Showcase Stage
Some of the most forward-leaning companies have embraced hackathons to promote innovation. A hackathon is an event where, within a finite amount of time, creatives get together in small teams to design, build, and demo a new product or feature. But how do you get people involved? How do you run a hackathon if you have never done it before? What if you don’t have 24 to 48 hours to run one?
Whether you’re a veteran or you’re trying it out for the first time, this session will provide you with guidance, an outline, and tips for a successful and fun hackathon. Hackathons are a great place to network, so be prepared to share your interests, skills, and hackathon goals with your peers. This is not brainstorming—this is about creating solutions that have action plans and outcomes!
In this session, you will learn:
- How to plan your own hackathon event for your organization or a team
- How to use templates for consistent and action-oriented outcomes
- How to get subject matter experts, peers, and others in your organization to help generate new ideas
- How to create something amazing through the hackathon process
Audience:
Novice to advanced designers, developers, project managers,
managers, and directors.
Technology
discussed in this session:
Apps including Wunderlist and Moodboard.
Darren Nerland
Sr. Learning Strategist
Knowplicity
Darren Nerland is a senior learning strategist at Knowplicity, where he works on disruptive, innovative, and emergent digital learning technologies and methodologies. Darren aligns key leaders and stakeholders on the implementation of learning initiatives for the enterprise. He is an expert technologist with a demonstrable track record of bringing complex learning systems from requirements through design into scalable production. His experience includes working at the executive level to determine how training strategies and awareness can effect and sustain positive behavioral change. Darren is an accomplished and dynamic leader with strong global learning strategy and measurement experience.
LRV202 Moving Beyond “Assign/Comply/Track”
11:00 AM - 11:45 AM Thursday, October 26
Expo Hall: Learning Revolution Stage
Technology has advanced far beyond the simple ability to assign and track courses. Have we kept up with the pace? How do we deliver significance, immediacy, and relevancy to people within organizations and empower them to achieve more than they ever have before? Today’s complex challenges require dynamic breakthrough solutions.
In this session, you’ll revisit a traditional metaphor around workforce enablement and see it transform it into one that truly elevates organizations and people within them to new heights. Expect to leave this session with practical implementation ideas that foster enduring connections between people and learning experiences in your organization.
In this session, you will learn:
- How to take your organization from a basic compliance-based metaphor to one that truly influences and shapes organizational and individual excellence
- The key elements within your organization that can be harnessed to bring about (and sustain) true transformation
- Best practices and capabilities in organizations today and among your fellow participants
- Practical tips and tricks for making a measurable impact in your organization today
Audience:
Novice and intermediate managers, directors, and senior leaders.
Technology discussed in this session:
Learning content management systems (LCMS), learning record stores (LRS), learning management systems (LMS), xAPI, Xyleme.Jennifer Rogers
Director of Learning and Performance Solutions
Bluewater Learning
Jennifer Rogers is the director of learning and performance solutions at Bluewater Learning, where her role is to utilize her more than 15 years of experience in the learning industry and passion for learning transformation to help design, build, support, and sustain best-in-class corporate learning organizations and ecosystems. She daily leverages her learning leadership experience in a large Fortune 200 company, and holds both Certified Professional in Learning and Performance (CPLP) and Project Management Professional (PMP) designations. Additionally, Jennifer holds a BS in communication sciences and an MA in curriculum and instruction from the University of Texas at Austin.
MNX202 10 Tips for Effective Social Learning
11:00 AM - 11:45 AM Thursday, October 26
Expo Hall: Management Exchange Stage
Social learning involves creating spaces for people to learn, facilitated by technology and connected within communities.
This session will walk you through 10 top tips for designing and running a successful social learning program in your organization. The session will have a practical focus, considering aspects of design, technology, delivery, facilitation, and assessment. For each of the 10 tips, you will examine: (1) the challenge; (2) a real-life case study; (3) where things typically go right—or wrong; and (4) practical advice on what you can do about it.
In this session, you will learn:
- About challenges you will face when designing social learning
- About real-life case studies of how social learning is being implemented
- Where things typically go right (or wrong) in social learning programs
- Practical tips for overcoming challenges
Audience:
Novice to advanced designers, developers,
project managers, managers, and directors.
Julian Stodd
Author and Founder
Sea Salt Learning
Julian Stodd is an author and founder of Sea Salt Learning, a global learning consultancy helping organizations adapt and thrive in the social age. Much of his consultancy work is around the need for social leadership, the design of scaffolded social learning, planning for organizational change, and the impacts of social collaborative technology. Julian comes from an academic background in communication theory, psychology and neurophysiology, learning design, educational psychology, museum education, and philosophy. He is a proud global mentor with the Cherie Blair Foundation for Women, and a Trustee of Drake Music, a charity that works to break down disabling barriers to music through education and research. He was awarded the Learning Performance Institute’s Colin Corder Award for Services to Learning in 2016. He has written 10 books, including The Social Leadership Handbook, Exploring the World of Social Learning, and A Mindset for Mobile Learning.
ELR203 eLearning Innovation at PayPal
12:15 PM - 1:00 PM Thursday, October 26
Expo Hall: eLearning Revolution Stage
How can you help learners feel connected during asynchronous experiences? How can you tailor a standard eLearning experience in a way that makes it feel personalized? How can orientation be standardized without losing its impact? Could you, in your wildest dreams, imagine your compliance eLearning courses being completed by word of mouth and recommendations alone?
This session will illustrate, with specific examples, the success that PayPal has been enjoying in each of these areas through creative design and innovative technology via award-winning products created in partnership with eLearning Brothers Custom.
In this session, you will learn:
- About technologies that can help you inject social and personalized experiences into asynchronous learning
- From examples of an online orientation series so popular it replaced the mainstream classroom experience
- From an example of online compliance training so engaging that it’s being completed by word of mouth and recommendations alone
- New ideas for how eLearning can jump off the page in your organization
Audience:
Novice to advanced designers, developers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Articulate Storyline, Flash, and the MEAN stack (Mongo DB, Express, Angular JS, Node JS).
Misty Harding
Program & Instructional Design Manager
eLearning Brothers
Misty Harding, a program and instructional design manager for eLearning Brothers, has been a workplace learning and performance professional for nearly 20 years, specializing in instructional design, eLearning, facilitation, and training management. She has built and led instructional design, eLearning, and corporate training teams for companies like eBay and Qualfon and has designed award-winning products and managed learning product relationships for many Fortune 500 companies.
Stephen Dornsife
Director, Learning and Development
PayPal
Stephen Dornsife is a director of learning and development at PayPal. Responsible for PayPal’s global professional skills portfolio, Stephen’s main focus is helping employees reach where they want to be without losing sight of where they are. Stephen and his team offer a range of professional development solutions through multiple modalities to upskill employees, managers, and leaders in all regions of the globe. With a long history in the financial sector, Stephen has deep experience with instructional design, learning and development, and talent development.
ELT203 Speeding Up Your Workflow with Articulate 360
12:15 PM - 1:00 PM Thursday, October 26
Expo Hall: eLearning Tools Stage
Articulate knows that eLearning developers like you face consistent challenges: Creating engaging courses that look great on mobile devices. Developing great-looking eLearning without a budget. Iterating on courses with SMEs. And developing your skills.
Articulate 360 was built to address all of these problems and help you get more done. Articulate 360 includes award-winning authoring apps, Storyline 360 and Rise, that make it easy to create mobile learning; over two million course assets; a project review app; and live online training with experts like Tom Kuhlmann. In this session, you’ll find out how to use these apps to speed up your workflow.
In this session, you will learn:
- How to jump-start your projects with templates, characters, and stock photos from Content Library
- How to create custom, interactive eLearning for any device with Storyline 360
- How to speed project reviews with Articulate Review
- How to create responsive eLearning right in your web browser with Rise
Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Articulate 360 apps, including Storyline 360, Rise, Content Library, and Articulate Review.
Arlyn Asch
Chief Technology Officer
Articulate
Arlyn Asch, the chief technology officer at Articulate, has more than 20 years of experience developing innovative eLearning software. Before joining Articulate in 2005, Arlyn was director of engineering for Macromedia, where he led product strategy for Captivate and directed that product’s development team. He also held senior management and engineering roles at eHelp, where he led the development of RoboDemo and RoboHelp. Arlyn is named as inventor on five patents related to eLearning technology.
EMT203 Our Learning Journey While Building a Learning App
12:15 PM - 1:00 PM Thursday, October 26
Expo Hall: Emerging Tech Stage
This session will focus on the learning GlobalEnglish experienced during the development of a new mobile app. Presenters will explore what motivated the company to develop a new app, the approach they took, and what they learned along the way.
As the presenters reflect on the company’s own learning journey, they will also share how creating a mobile app changed their thinking about how people learn; what it really means to be mobile-first; and how learning business English through skills not only shifts how learning is delivered, but how traditional approaches fail learners in need of immediate language support.
In this session, you will learn:
- About the challenges of developing a new mobile app
- How platforms influence thinking about the task they are designed to deliver
- Why mobile app development is really a strategic choice, not a technical one
- How business English fits into the skills that enterprises need to deliver to their learners
Audience:
Novice to intermediate designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
GlobalEnglish One; GlobalEnglish mobile app (name not announced yet).
Scott Ludeke
VP, Product
GlobalEnglish
Scott Ludeke, vice president of product at GlobalEnglish, leads the company’s platform developer efforts. Scott manages a team of developers across the world who focus on agile development, quality deliverables, and being responsive to customers.
Daniel Rasmus
Chief Marketing Officer
Daniel W. Rasmus, the CMO of GlobalEnglish, drives internal initiatives that amplify the voice of the customer and deliver thought leadership to the market. Prior to joining GlobalEnglish, Daniel founded Serious Insights, a boutique analyst firm. He previously served as director of business insights at Microsoft, and as CKO and research vice president at Forrester Research. Daniel, an internationally recognized speaker, is the author of Listening to the Future and Management by Design. He writes regularly about the future of technology and culture at GeekWire, iPhone Life, and PopMatters. Daniel also teaches at Bellevue College.
INN203 Is There Life After the LMS?
12:15 PM - 1:00 PM Thursday, October 26
Expo Hall: Innovation Showcase Stage
Respected industry analyst Josh Bersin has highlighted that more companies are choosing to turn their learning management systems “off.” When the inevitable five- to seven-year cycle of replacing the LMS comes up for discussion, more and more companies are simply not bothering to replace the old with the new.
If you are facing this decision in the near future, the obvious question is: What is the alternative?
Will an LMS always be necessary, or are you just paying deference to the investments in eLearning that you’ve already made? What might life look like after the LMS?
In this session, you will learn:
- Why organizations are choosing to “turn off” their LMSs
- What alternatives exist for delivering learning experiences
- How other organizations are changing their learning architectures
- How you can build the business case for an alternative to an LMS
Audience:
Intermediate to advanced managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Content curation tools, xAPI, learning record stores (LRSs), and personal learning environments.
Ben Betts
Chief Executive Officer
Learning Pool
Ben Betts serves as CEO for Learning Pool. Previously, Ben served as chief product officer, where he worked to help define and develop Learning Pool's next generation of workplace digital learning platforms, with a focus on learning experience platforms and the learning analytics space. Ben's expertise is based in research, having completed his PhD researching the impact of gamification on adult social learning, Ben has authored and contributed chapters for many books, has two peer-reviewed academic papers, and has presented at conferences around the world, including TEDx.
LRV203 Reporting Revolution
12:15 PM - 1:00 PM Thursday, October 26
Expo Hall: Learning Revolution Stage
Are big data and analytics really the answer to all your learning and development challenges? No, they’re just a distraction from the real issue. You need to get information and data in the hands of those who make decisions daily. What would our learning and development world look like if we revolutionized reporting and made talent data available to learners, managers, and administrators and simplified their decision-making process? It’s called information visualization.
In this session, join James Webb and Chris Bond to explore the real possibilities of visualizing information that impacts business today.
In this session, you will learn:
- What data learners and managers are really looking for
- How to adjust from reporting to visualization
- What the future of visualization/reporting looks like
- How you can make the change today
Audience:
Intermediate and advanced designers, developers, project managers, managers, directors, senior leaders, LMS and talent system administrators, learning business owners, and vendors.
Technology discussed in this session:
Talent management systems (TMS), learning management systems (LMS), learning delivery platforms, learner engagement platforms, Cornerstone, SumTotal.
Chris Bond
CEO
Bluewater Learning
Chris Bond, CEO of Bluewater, has been transforming the learning and talent management field for over 20 years through his leadership, articles, speaking engagements, and consulting. Leveraging Chris' insights into the long-term value of learning and talent investments and the impact of ensuring business alignment with the learning and talent processes, Bluewater has helped hundreds of companies identify and solve talent gaps, recognizing that licenses alone do not solve business problems. Chris launched Bluewater in 2003. He has been the guiding hand in Bluewater's recognized ability to instill confidence, supply creative solutions, and deliver measurable business results to its clients.
James Webb
Vice President, Global People Development and Engagement
Fossil Group
James Webb, the vice president of global people development and engagement for Fossil Group, leads a talented team focused on unleashing the potential of the company’s more than 14,000 global employees, including more than 500 company-owned stores, and over 33,000 wholesale points of distribution. James provides strategic direction for Fossil’s development, learning technology, internal communications, engagement, and talent management activities, all of which fuels the company’s growth and resilience. He brings more than 20 years of expertise in organizational development, talent management, employee relations, and business operations to this role. Outside of Fossil, James sits on Big Thought’s executive board of directors and on the Quantum Workplace advisory council.
MNX203 Freedom to Learn: Customize Without the Compromise
12:15 PM - 1:00 PM Thursday, October 26
Expo Hall: Management Exchange Stage
This session will show how closed platforms have hindered you from delivering on your learning needs.
Customer freedom is a good thing. With Totara it is not “one size fits all”; it is “what solution suits you?” By leveraging the freedom of open source solutions, you will be able to adapt to your evolving business needs and future-proof your investment. Totara will show you how open source gives you the tools to innovate, and then partners Kineo, Envisiontel, Lambda Solutions, and Remote-Learner will share examples of how clients were able to customize their learning platforms without compromising.
In this session, you will learn:
- How open source provides the flexibility you need in the current business environment
- How Totara Learn’s flexibility has helped companies adapt
- How Totara’s partners help you take ownership and build your own learning platform
- How inflexible technology, long expensive contracts, and closed intellectual property are holding you back from your potential
Audience:
Novice to advanced designers, developers, project managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Totara Learn
Daniel Vecchi
VP of Channel Operations, Americas
Totara Learning
Daniel Vecchi is a vice president of channel operations at Totara Learning, supporting the Totara Partner Network across the Americas. As an established leader in internationalization, Daniel has successfully led teams into new and competitive markets developing complex projects with multiple stakeholders in the private sector, government, and educational institutions. Having spent most of his life and career working in new countries in the Western Hemisphere, Daniel speaks English and Spanish. He holds an MA in international relations and economics from Johns Hopkins School of Advanced International Studies.
501 Metrics and Analytics Are Your Best Proof
1:15 PM - 2:15 PM Thursday, October 26
St Thomas AB
Who cares how many people attended your training? No, really, who cares? If someone does, then it’s an important metric. However, your stakeholder is probably more interested in behavior change: How much did the employee apply what they learned to their job, and how has performance improved?
In this case study session, you’ll learn how to determine what is important to stakeholders and how to identify, prioritize, collect, and report the data. You’ll learn that there really is plenty of data out there to help you prove the success of your training. There are books that talk about theories and methodologies, but few give a concrete checklist and plan for how to do it. You’ll walk away from this session with a job aid listing the steps to follow.
In this session, you will learn:
- Why you need to collect fuller and deeper metrics
- How to gather what matters from your stakeholders
- Where to start to identify and collect metrics that matter to your stakeholders
- Which report formats work best
- About an actionable, easy-to-use checklist for creating a plan to measure the success, or failure, of your training programs
Audience:
Novice to intermediate designers, project
managers, and managers.
Bruce Cronquist
Engineering Training Manager
Dell Technologies
Bruce Cronquist is an engineering training manager with Dell Technologies. He has over 40 years of experience helping people become proficient at testing computer software, training dogs, snowboarding, starting a new career, and more. The last four of his 24 years at Microsoft Corporation were on the engineering excellence team, where he trained testers and developers. Bruce presently manages the training of over 1,200 engineers in the emerging technologies division of EMC/Dell Technologies. He enjoys experimenting and measuring creative solutions leveraging technologies such as flipping the classroom, MOOCs, and eLearning, as well as traditional classroom teaching.
502 Developing Engaging eLearning on a Budget
1:15 PM - 2:15 PM Thursday, October 26
St Croix A
When you ask people about their top three roadblocks when trying to create engaging eLearning, one of them is always budgetary constraints. Instructional designers often have bigger ideas than their budgets will allow. This has certainly been my experience, but over the years, I’ve found ways to get around this by using free and low-cost resources and good old-fashioned DIY.
In this session, you will learn how to fight the budget battle and discover ways to create engaging, interactive, and even entertaining eLearning without breaking the bank. You will leave with a list of penny-pinching alternatives for a wide range of eLearning elements, from choosing authoring tools to creating animated videos—no graphic design experience required!
In this session, you will learn:
- How to choose the right LMS or LMS alternative for your budget, skill set, and needs
- How to select the right SCORM (or alternative) software for your budget, skill set, and needs
- About free video editing software you can use to create simple yet effective DIY videos
- About the basics of producing a DIY video, from filming with your phone to correcting audio and even adding images and captions
- How to create interactions for online and blended learning using free survey and text polling software
Audience:
Intermediate designers, project managers, managers, and senior leaders (VP, CLO, executive, etc.). Attendees should have a basic understanding of LMS administration, SCORM authoring tools, and multimedia SCORM packages, and an intermediate level of PowerPoint skill.
Technology
discussed in this session:
LMSs, SCORM authoring tools, Microsoft Movie
Maker and Movavi animation software, GoAnimate, and Microsoft PowerPoint.
Julia Kirby
Online Training Manager
LeanCor Training and Education
Julia Kirby is an online training manager for LeanCor Training and Education, where she is responsible for developing a variety of interactive web-based learning tools as well as more structured eLearning and blended courses. Julia started her career as an eLearning designer in 2006, developing five-minute online courses to educate stakeholders on new products and industry standards and regulations. After mastering basic course development skills, Julia started incorporating more complexity via videos, games, and animation. To date, Julia has worked with over eight different LMSs and multiple SCORM development platforms, and she has developed hundreds of eLearning courses and tools.
503 How VR Changes Learning
1:15 PM - 2:15 PM Thursday, October 26
St Croix B
Companies are always looking for innovative methods to convey training content. Particularly in professional roles where training is costly, complicated, or even dangerous, there is a strong need for technology-enabled training that’s easily repeatable and cost-effective. Scalability is just part of the puzzle—content also needs to be designed for accuracy, immersion, and efficacy so that trainers can provide impactful training experiences with high fidelity to the actual task.
This session will explore the potential of virtual reality (VR) to facilitate interactive, inquiry-based learning and training. Through the lens of Filament’s VR research, development, and ongoing dialogue with leading VR manufacturers like HTC, Oculus, and Google, you will see how VR can engage users in professional practice training through identity, embodiment, and immersion. You’ll learn how the technological capabilities of VR can be applied to organizations’ educational missions, delivering transformative experiences that create lasting results.
In this session, you will learn:
- About the advantages of learning through VR in terms of identity, embodiment, and immersion
- About the impact VR will have on the corporate training sector
- About the challenges of implementing VR in a corporate training setting
- About game design strategies to facilitate deeper learning through VR
Audience:
Novice to advanced designers, developers, and project managers.
Technology
discussed in this session:
Unity
Dan White
CEO
Filament Games
Dan White, the CEO of Filament Games, wants learning to be associated with meaning and inspiration rather than accountability and drudgery. Accordingly, he believes that learning should be highly interactive and that game-based learning, like project- and inquiry-based learning, is a best practice in the field of education. An alumnus of Cornell University and the University of Wisconsin–Madison, Dan has two primary passions: making outstanding learning games and building sustainable businesses.
504 Simplifying Serious Learning Game Design
1:15 PM - 2:15 PM Thursday, October 26
Bermuda B
Not all games are created equal, and preparation of instructional content for games is an important consideration. How can you (in practical terms) harness the positive attributes of games, including the fun of play, to produce effective and efficient learning?
In this session, you will learn about the essence of successful games and how to make instructional content compatible with the structure of fun, engaging games. You will learn how to express instructional content so that it can be readily incorporated into a game, whether you’re using an existing game or inventing a new one. You will also learn how to classify games, from games of chance to strategy games, and how to effectively match the type of game to the type of content to be learned.
In this session, you will learn:
- How to classify games
- About the essence of successful games
- How to make instructional content compatible with fun, engaging games
- How to express instructional content so that you can readily incorporate it into a game
- How to match the type of game to the type of content to be learned
Audience:
Intermediate to advanced designers, project managers, and managers.
Participation would likely be most beneficial to those who have a good grasp of
the essential concepts of interactive instruction.
Technology
discussed in this session:
ZebraZapps
Michael Allen
Founder and CEO
Allen Interactions
Dr. Michael Allen, founder and CEO of Allen Interactions, has been a pioneer in the eLearning industry since 1975. Dr. Allen has more than 50 years of professional, academic, and corporate experience in teaching, developing, and marketing interactive learning and performance support systems. Dr. Allen has led teams of doctorate-level specialists in learning research, instructional design, computer-assisted learning, and human engineering. He defined unique principles and methods, Successive Approximation process or SAM, and the CCAF design model for designing and developing high impact interactive eLearning experiences that invoke critical cognitive activity and practice.
Christopher Allen
Chief Strategy Officer
Allen Interactions
Christopher Allen is the chief strategy officer at Allen Interactions, providing direction to feature development and design, product training, and market focus. Christopher brings more than seven years of experience in digital content creation and distribution, as well as leadership experience in publishing and sales management. He holds a master’s degree in organizational management from The George Washington University and is an active triathlete.
505 The 4 Ws of Learning Campaigns
1:15 PM - 2:15 PM Thursday, October 26
Jamaica AB
Many instructional designers and trainers are stuck in the rut of event-driven learning, whether that means eLearning courses, face-to-face sessions, or virtual training sessions. You probably know that varied, spaced learning delivers better results, but many people find it hard to put this into action.
In this session, you’ll find out how to use learning campaigns for your training, learning, and education programs. You’ll explore the similarities between marketing and learning—they’re both in the business of changing people’s minds. You’ll be introduced to the four Ws of learning campaigns, personas, and a structure for planning your campaigns, and you’ll look at a couple of real-world examples and the results that they delivered. You will leave feeling energized and enabled to plan and implement a well-structured learning campaign, whether you’re in a company, a not-for-profit, or an educational establishment.
In this session, you will learn:
- About the structure of a typical learning campaign
- How learning campaigns differ from traditional event-based learning
- About the tools used to plan and deliver learning campaigns
- How to start thinking like a marketer
Audience:
Novice to advanced designers, developers, project managers,
managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
MailChimp, WordPress, Wix, Vimeo, YouTube,
Buffer, Woobox, Google Analytics, d.school, and Xtensio.
David Swaddle
Digital Learning Consultant
Cochlear
David Swaddle is a digital learning consultant with Cochlear in Sydney, Australia, where he works with the sales and marketing team at Cochlear creating a global learning campaign around the launch of a new device. David has led learning teams since 2003 with companies in the UK, the US, and Australia. Recognized with awards for his gamification, mobile, and LMS design, he is also experienced at creating systems training, videos, wine edutainment, and the usual inductions, SOPs, and presentations. He enjoys sharing his experiences and learning from others, often in non-learning roles. In his spare time, David runs the over 1,000-strong Sydney eLearning and Instructional Design Group, which frequently meets to share experiences and improve the quality of training and learning. In 2016, he was named AITD Learning and Development Professional of the Year.
506 Write and Self-Publish Your L&D Book
1:15 PM - 2:15 PM Thursday, October 26
Montego B
Many people have helpful information to share with others, but the idea of writing a book can seem overwhelming. Even if the writing itself is something you are confident about, the “getting published” part can be difficult. Working with major publication companies is challenging and takes a lot of time; by the time a published book gets out into the world, some information might even be out of date!
In this session, you will explore how to put your book idea out there through the growing world of self-publishing. You will explore how self-publishing works and discover how it allows you to control the process and get information out on your own schedule. You will leave this session with tips and strategies to help you self-publish your first book!
In this session, you will learn:
- How to analyze whether self-publishing is good for you
- Which resources you will need to have in place
- How to format the interior of books yourself
- How to make decent covers for your books yourself
Audience:
Intermediate to advanced
designers, developers, project managers, managers, and directors.
Patti Shank
President
Learning Peaks
Patti Shank, the president of Learning Peaks, is an internationally known learning expert, researcher, author, and writer who has been named one of the 10 most influential people in eLearning internationally. She is the author, co-author, or editor of numerous books. Patti was the research director for The eLearning Guild and an award-winning contributing editor for Online Learning Magazine, and her articles are found in the ATD Science of Learning and Senior Leaders Blogs and elsewhere.
507 Keeping Current: A Case Study in Managing Training Assets
1:15 PM - 2:15 PM Thursday, October 26
Andros AB
Keeping training assets current with a constant cycle of releases is a significant drain on resources. Release notes must be scoured for changes, and corresponding workflows identified and prioritized by customer impact, before training content can be updated. This session is a case study of the tools and procedures developed by the product education team at athenahealth to automate this process and more efficiently update assets affected by each release.
In this session, you’ll learn about the challenges of keeping training materials current and the importance of implementing an asset curation infrastructure. You’ll see how this infrastructure provides the backbone for the dashboard that surfaces the list of assets that potentially need to be updated for a certain release. You’ll learn how the athenahealth team implemented a metadata tagging strategy and SharePoint tracking system that links training materials to specific updates documented in the release notes. You’ll also hear about the team’s strategy to garner cross-department support and about lessons learned along the way.
In this session, you will learn:
- A strategy for managing training in a fast-paced release cycle
- A strategy for automating asset tracking and curation
- A strategy for metadata tagging
- What did not work the first time around
Audience:
Novice to advanced designers, developers, project managers, and
managers.
Technology
discussed in this session:
SharePoint
Ted Henning
Head of Customer Education
Privitar
Throughout his career, Ted Henning has been engaged on all sides of the learning continuum; from grad student and corporate trainee, to learning strategist, instructional designer, in-person and online trainer, and associate faculty. He has designed and implemented complex training strategies, developed a wide-range of outcome-based learning content, managed teams of IDs, developers and application admins, used data to drive design and measure outcomes, and presented at multiple conferences. His passion lies in emerging technologies and how they can transform how modern learners acquire new skills and apply them in the workplace. His current focus is on Digital Adoption Platforms (DAPs), using WhatFix, Pendo, and WalkMe to embed onboarding, support, and ongoing training into software platforms, empowering users to learn in the flow of work.
Wendy Faneuff
Senior Product Education Associate
athenahealth
Wendy Faneuff is a senior product education associate at athenahealth. Wendy earned her bachelor’s degree in electrical engineering and worked as a software engineer in a semiconductor company. Years later, her lifelong passion for learning and teaching led her to transition to work in technical training. Wendy channels her desire to teach and learn into her roles as the LCMS server administrator, the SharePoint site administrator, and a senior instructional designer on the product education team.
508 The Power of Many: A Cohort Learning Model
1:15 PM - 2:15 PM Thursday, October 26
Antigua A
Onboarding shouldn’t be an impersonal and disconnected experience. But today’s workforce is diverse and often dispersed globally, making it difficult for new employees to feel connected. At HDR, an engineering firm, new employees felt isolated and unable to make meaningful connections during onboarding. The result was a lack of engagement and motivation to complete required training. HDR needed a way to build connectivity and accountability into learning and onboarding.
In this case study session, find out how HDR reinvigorated new employee performance and engagement by creating a connected learning environment using a cohort training model. You’ll discover how the right mix of technology and collaborative learning led to a dynamic change in attitude and behavior, encouraged accountability and friendly competition related to course completion, and fostered enduring connections between employees and the company. In addition, you’ll learn about the technologies and tools that worked (or didn’t) when connecting cohort participants. Finally, you’ll identify the best way to design, structure, and manage an effective cohort learning program.
In this session, you will learn:
- Why cohort learning leads to better retention and on-the-job application
- How to design and implement an effective cohort learning program
- About the best resources and technologies to support a cohort learning program
- How to effectively manage and maintain a cohort learning program
Audience:
Novice designers, developers, and managers.
Technology
discussed in this session:
WebEx, Yammer, SharePoint, LMSs, Google Docs,
wikis, microblogging, surveys, polls, gaming, interactive whiteboards, instant
messaging, Skype, and YouTube.
Rich Reitter
Manager, Instructional Design
HDR
Rich Reitter manages the instructional design team at HDR. In the past 15 years, he has developed and successfully implemented over 500 training programs in various fields, including technology, legal, engineering, transportation, and healthcare. Prior to HDR, he managed the instructional design program for eBay. Rich is a member of ATD (the Association for Talent Development) and a past member of the ATD leadership team. He received the prestigious Innovation in Learning Award in 2013 for his design of a training program for field workers who had limited access to technology and classroom resources.
509 The Developer’s Guide to Mobile User Experience
1:15 PM - 2:15 PM Thursday, October 26
Trinidad AB
The role of the learning developer is expanding in scope and responsibility. Today’s learning professionals need to know how to deliver useful content at the time of need. They have to take into account the complete user experience, including user context, device capabilities and limitations, mobile interface design, and audience personas. How does a developer know the best tools to create solutions that translate into a memorable user experience?
In this session, you will learn a foundational strategy and guidelines for building effective user experience design. You’ll explore alternatives for development tools in the mobile and new technology space, which includes hands-free devices like watches and smart glasses. This session will examine how a combination of agile development and user-centered design can produce training deliverables that resonate with users. You will explore new technologies as well as design and development disciplines such as industrial design and deep learning. Finally, you’ll look at real-world case studies in sales and retail performance support and the lessons learned.
In this session, you will learn:
- How to prioritize for an effective user experience
- Which interface guidelines the major operating systems require
- How design and development work together to keep users engaged
- How user experience requirements can influence development choices
- About the wide variety of mobile device capabilities that enhance UX
Audience:
Novice to intermediate designers, developers, project managers,
and managers.
Technology
discussed in this session:
Handheld mobile devices (smartphones, tablets); wearable
devices (glasses, watches, sensors, headsets); augmented reality; performance
support; and bots and chatbots.
Scott McCormick
CEO
Emergent Enterprise
Scott McCormick is a national speaker, CEO, editor and writer. In a 30+ year career he has helped launched three companies including his current business, Emergent Enterprise. He has spoken at ATD CETS Showcase, Learnaplaooza, Augmented World Expo, LiveWorx, Realities360,, and XR Immersive Enterprise 2020. Scott speaks and consults on topics such as emergent technology adoption strategy and user experience and is editor of emergent-enterprise.com, the tech news and insight website. He was featured in the 2019 eBook, What is Augmented Reality? and has delivered strategy webinars and onsite presentations to leaders in healthcare, manufacturing, hospitality, and consulting.
510 Communities of Practice: A Cornerstone of Social Learning
1:15 PM - 2:15 PM Thursday, October 26
Martinique AB
Communities of practice (CoPs) have become a hot topic in the past few years. They are an excellent tool for developing skills, sharing tacit knowledge, and shoring up retention of high-performing staff. But they differ from teams and other types of groups in many ways. Understanding what CoPs are and how they work—rather than just looking at how to create and manage them—is critical to supporting their success.
This session will take a look at the definition and function of communities of practice; examine how successful CoPs work; explore research around the critical CoP issues of learning, meaning, and identity; and identify strategies for nurturing and supporting successful CoPs. This session draws from academic literature on CoPs and offers an evidence-based view of the topic.
In this session, you will learn:
- What a community of practice is and how it functions
- From research on what works, and doesn’t work, in CoPs
- How to nurture and support a CoP
- From examples of successful CoPs
Audience:
Novice to advanced designers, developers, project managers, and managers.
Jane Bozarth
Director of Research
The Learning Guild
Jane Bozarth, the director of research for the Learning Guild, is a veteran classroom trainer who transitioned to eLearning in the late 1990s and has never looked back. In her previous job as leader of the State of North Carolina's award-winning eLearning program, Jane specialized in finding low-cost ways of providing online training solutions. She is the author of several books, including eLearning Solutions on a Shoestring, Social Media for Trainers, and Show Your Work: The Payoffs and How-To's of Working Out Loud. Jane holds a doctorate in training and development and was awarded the Guild Master Award in 2013 for her accomplishments and contributions to the eLearning community.
511 The Course Development Playbook: A New Tool to Get Your Team Working
1:15 PM - 2:15 PM Thursday, October 26
Barbados AB
As with any team effort, course development projects have specific players with specific functions designed to work cohesively toward one objective: satisfactorily completing on time within budget. It never fails, however, that a new requirement sneaks in at the goal line, forcing designers to scramble for time and resources. What if you could strategize an offense that converts potential obstacles into assets?
During this session, find out how having the right playbook can get the winning results clients expect. Broaden your approach to project management by utilizing key models and influences from other industries. Explore what steps to take to build your customizable course development playbook, using the provided Excel template and user guide to help you through the process. You’ll walk through scenarios to see how the playbook works in action, and you’ll leave feeling like a project management champion.
In this session, you will learn:
- Which practices from other industries to incorporate into your planning strategy
- How to build a customizable project management tool that works with any project team
- How to blend diverse development styles into one that works for you
- How to overcome late-game requirements and other obstacles that threaten project timelines
Audience:
Novice to advanced designers, developers,
project managers, managers, directors, and senior leaders (VP, CLO, executive,
etc.).
Marlia Weisse
VP of Content Strategy, Creation & Distribution; Principal Learning Consultant
The Bench Team
Marlia Weisse, a vice president and principal learning consultant with The Bench Team, has over five years’ experience directly contributing to and overseeing the development of educational content. While pursuing her master’s degree in English literature, she taught freshman composition, published the English department’s first monthly newsletter, was editor-in- chief of the department’s first eJournal, and was assistant editor and web designer for the revised eJournal, Selected Papers of the Ohio Valley Shakespeare Conference. Marlia has also traveled across the US and Europe presenting scholarly research. You can find her work in trade magazines, academic journals, and corporate websites.
Marcus Fontaine
President; Principal Consultant
The Bench Team
Marcus Fontaine is the president and principal consultant of The Bench Team. A respected healthcare professional, Marcus is a veteran consultant and leader with hands-on experience delivering payer-driven solutions. Regarded as a subject matter expert in care management, disease management, and utilization management, he is also experienced in nearly all other facets of the healthcare insurance business disciplines: Medicare, Medicaid, eligibility, enrollment and membership, claims, and grievance and appeals. His direct consulting experience is in business architecture, project management, business analysis, and payer-driven software implementations.
512 The Future of Digital Learning: Three Scenarios
1:15 PM - 2:15 PM Thursday, October 26
Montego A
Digital learning has arrived, but the learning community is still playing catch-up. When looking at where the L&D industry is going in the future, you need to address two key strategic questions: How can digital learning demonstrate greater value to learners and the business, and how do L&D professionals need to adjust their approaches to learning in order to deliver that greater value through digital learning?
In this session, you will take a closer look at five critical digital learning approaches that you’ll need to embrace in order to provide value and impact to organizations. You’ll explore how to recognize the indicators that L&D is providing a reactive, not proactive, approach to digital learning. You’ll then look at how to differentiate impactful digital learning experiences from learning that is simply delivered through technology, and what processes and strategies you can use to design and develop true digital learning experiences.
In this session, you will learn:
- Why digital learning teams need to create high-impact digital experiences in order to remain relevant
- How design thinking can create alignment and a digital learning mindset for L&D
- Why embracing data analytics is a critical success factor for digital learning proponents
- What aspects of L&D are taken for granted, but can provide unique value to learners and organizations
Audience:
Intermediate to advanced managers, directors, and senior leaders
(VP, CLO, executive, etc.).
Technology
discussed in this session:
This will be a strategic discussion that might mention platform
types and modalities, but won’t deep dive into specifics.
Matthew Murray
Digital Learning Leader
PwC
Matthew Murray is a US L&D digital learning leader at PwC, where he leads a team of 60 high-performing professionals. With over 20 years of leadership in learning and talent development, Matthew focuses on learning strategy, digital learning, consulting, change management, simulation design and development, and emerging technologies. He has a PhD in communication arts from the University of Wisconsin¬– Madison.
513 The Power of Story in Podcasting
1:15 PM - 2:15 PM Thursday, October 26
Antigua B
Stories have the power to move people. They allow the storyteller to forge a personal connection with the audience and create a situation where promoting learning and inspiration becomes infinitely easier. At their core, stories create a world where learners are interested, are engaged, and want to learn, which leads to higher retention of information and better understanding of concepts and ideas. But how do you design a good story?
This session will focus on how to create engaging stories for the purpose of podcasting, and how to use narrative podcasting techniques to teach learners information that is often viewed as technical or boring. The session will focus on how you can create audio stories that pull in learners’ attention and present information in a way that is entertaining, effective, and memorable.
In this session, you will learn:
- The basics of storytelling structure
- How to craft engaging narratives
- Storytelling techniques for both fiction and nonfiction podcasts
- How to use music and sound effects to drive a narrative
- Audio production tricks to strengthen the quality of a narrative podcast
- Storytelling techniques used by some of the most respected and successful modern podcasts
Audience:
Novice to advanced designers and developers.
Technology
discussed in this session:
Podcasting, and audio recording and editing
software.
Jeff D’Anza
Chief Digital Learning Architect
Nationwide Insurance
Jeff D’Anza is the chief digital learning architect for Nationwide Insurance, focusing on enterprise-level digital learning strategy and learning technology sourcing and integration. He has been a member of the adult learning community for over 15 years, with experience in facilitation, instructional design, multimedia development, and learning program management. Jeff’s pet passion is the use of narrative podcasting as a training tool, and he has spoken and written about the topic for various learning conferences and publications for the past seven years. Jeff holds a BA in History, an MA in organizational management, an MBA, and is currently pursuing a doctorate in instructional design leadership from Franklin University in his hometown of Columbus, Ohio.
Joe Meyer
Consultant, Digital Learning
Nationwide
Joe Meyer is currently a creative consultant in digital learning for Nationwide. For the past 15 years, he has created innovative and award-winning learning solutions and multimedia for multiple Fortune 500 companies. A frequent speaker and published author within the greater learning community, Joe favors the use of storytelling through various forms of multimedia to achieve outstanding results. He is a master’s candidate in educational technology at Louisiana State University and holds a bachelor’s degree in electronic media production from Kent State University.
514 Visual Literacy: Bringing Your Videos to the Next Level
1:15 PM - 2:15 PM Thursday, October 26
Bermuda A
What separates amateur video from professionally shot and edited video presentations? Many in eLearning would be quick to blame small budgets and lack of equipment for less-than-professional video. However, the real problem is that many who shoot, composite, or produce video for learning aren’t visually literate. In other words, they don’t know the basics of visual design and how to apply it to the video medium.
In this session, you’ll learn about basic principles common to all visual design and how they apply to creating high-quality professional video. You’ll discover how understanding and applying concepts like composition, contrast, negative space, and even typography can greatly improve video quality and watchability. These concepts can be applied whether you’re shooting with an expensive professional camera or an iPhone. You can improve your video quality whether you have a professional editing suite or iMovie. Visual literacy is a critical component of quality video, and after this session you’ll be able to identify weaknesses in your own videos and fix them.
In this session, you will learn:
- How to apply design concepts to video
- How to identify and apply negative space
- How to make good typographical decisions
- How to compose video shots according to the rule of thirds
- How to identify common mistakes in video
- How to identify the components of information graphics integrated into video
- To understand and apply the concept of balance
Audience:
Novice to
intermediate designers, developers, project managers, and managers.
Technology
discussed in this session:
Video editing
software (Camtasia, Adobe Premiere, Adobe After Effects), Adobe Photoshop, and
video compositing.
Technology
Required (BYOL only):
N/A
Mark Lassoff
Founder
Dollar Design School
Over two million people have learned coding and design from Mark Lassoff. Mark and his company are pioneers in new media learning, having created the first streaming media network dedicated to learning workforce and career skills. They produce broadcast-quality learning content that focuses on digital skills such as design, coding, and digital productivity. Mark is an in-demand speaker and has traveled the world to teach. He was named to the 40 under 40 in both Austin, Texas, and Hartford, CT. In 2017, Mark was awarded the prestigious Learning Guild Guild Master Award.
515 BYOL: Teaching Machines—Personalized Learning Using Artificial Intelligence
1:15 PM - 2:15 PM Thursday, October 26
Montego C
The delivery of personalized online training has yet to match the advantages of individual instructor-led training. Most online learning approaches lack the dynamism and customization they need for a learning experience tailored to individuals. Currently, online learning methods rely on adaptive content delivery that falls short of delivering a unique teaching experience. There is a need for a new generation of teaching machines that actually learn from students using artificial intelligence.
In this session, you will learn how to deliver customized online learning using artificial intelligence, and more specifically, deep machine learning. Accordingly, the session will go beyond the traditional adaptive learning process, which uses modular content that is delivered based on reinforcements and assessments. In this approach, participants will interact with a commercial learning management system (LMS), such as Blackboard, that uses deep machine learning to deliver a tailored online learning experience. Thus, participants will have the opportunity to interact with an approach to a new generation of teaching machines that use deep machine learning to learn from students.
In this session, you will learn:
- How to develop teaching machines that uses deep machine learning to train students
- How to develop an online learning repository
- How to integrate a commercial LMS with teaching machines
- How to use commercial content-authoring tools with teaching machines
Audience:
Intermediate to advanced project managers, managers, directors,
and senior leaders (VP, CLO, executive, etc.). Participants should be familiar
with the use of a learning management system, such as Adobe Connect,
Blackboard, Canvas, or Angel; and with authoring tools such as Adobe Captivate,
Articulate Storyline, or TechSmith Camtasia.
Technology
discussed in this session:
Blackboard, cloud-based, deep machine learning.
Participant
technology requirements:
Participants will use their laptops to explore an online learning
model that uses deep machine learning.
Jose Mendoza
Assistant Professor
Sacred Heart University
Jose Mendoza is an assistant professor of marketing in the Jack Welch College of Business at Sacred Heart University. Jose has more than 20 years of experience managing marketing programs around the world, including Africa, Asia, the Americas, and Europe. His experience encompasses the spirits industry—managing such brands as Stolichnaya and Absolut vodkas and Malibu Rum and Kahlua liqueurs—as well as IT, banking, and soft drinks. He is a member of several global marketing organizations, including ESOMAR, Academy of Marketing Science, Marketing Science Institute, American Marketing Association, and Academy of Management. Jose holds a doctorate in business administration.
516 BYOL: xAPI in Action—Implementing and Sending xAPI Data to an LRS
1:15 PM - 2:15 PM Thursday, October 26
Montego DE
You have been hearing about the Experience API (xAPI) for years. You know what it does and the benefits it brings, but how do you use it? Where do you start? Where can you see samples? What kind of data can you send over? In this working session, you won’t just hear about xAPI; you’ll start learning how to use it with any of your HTML5 files.
In this session, you will learn the nuts and bolts of xAPI. You will learn how to take a basic HTML file and send over different xAPI statements to a sample LRS (learning record store) from any location. You will walk away with a working knowledge of how to start using the xAPI to track much more data than you ever could in SCORM, without all your content having to be in an LMS.
In this session, you will learn:
- What xAPI is
- How you can use xAPI in any HTML file
- How to send xAPI statements to any LRS
- How to capture user information
- About other data you can track in xAPI
Audience:
Novice to advanced designers, developers, and project managers. Knowing
some HTML and JavaScript is helpful but not required.
Technology
discussed in this session:
xAPI, HTML, and JavaScript.
Participant
technology requirements:
A laptop and an HTML text editor, such as
Sublime Text.
Jeff Batt
Founder
Learning Dojo
Jeff Batt has 15+ years of experience in the digital learning and media industry. Currently, Jeff Batt is a Learning Experience Designer for Amazon. He is the founder and trainer at Learning Dojo, a company dedicated to training you to become a software ninja in various eLearning, web, and mobile-related software applications. He was also the program manager of DevLearn for The Learning Guild. Jeff often speaks on developmental technologies such as xAPI, HTML5, augmented reality, mobile development, eLearning development tools, and more.
ELR204 Authoring Tools of the Future
1:15 PM - 2:00 PM Thursday, October 26
Expo Hall: eLearning Revolution Stage
Andrew Scivally hosts John Blackmon of Trivantis, Akshay Bharadwaj of Adobe, Michael Alcock of gomo, and others to discuss what the future of eLearning authoring will look like in the next decade. How far will we advance? What major pitfalls can we aim to avoid? And what’s it going to take to advance the industry?
In this session, you will learn:
- Where the eLearning authoring industry is going
- What the authoring tool developers feel is important
- What is driving new features in authoring tools
- What has the industry-builders excited about the future
Audience:
Novice to advanced designers, developers, project managers, managers, and directors.
Technology discussed in this session:
Rapid eLearning development tools.
Andrew Scivally
CEO & Co-founder
ELB Learning
Andrew Scivally is the co-founder and CEO of ELB Learning. He has 20 years of experience in the learning technology space, including all aspects of course design and development, as well as leading learning and development teams for financial institutions such as JPMorganChase and Zions Bank. He holds a master's degree in computer education and cognitive systems. Led by Andrew, ELB Learning has established an industry-leading brand and been featured in the Inc. 5000 for six consecutive years.
ELT204 It Looks So Easy! Successfully Producing Virtual Learning Sessions
1:15 PM - 2:00 PM Thursday, October 26
Expo Hall: eLearning Tools Stage
Virtual learning sessions can be engaging ways to reach a wide and dispersed audience, but the skills you need to successfully plan and produce them are distinctly different from those you need for in-class sessions or other learning experiences. When planning to adopt virtual classroom platforms for learning sessions, successful organizations need a clear idea of what management, design, delivery, and technical issues to consider.
In this session, you will explore the key elements of virtual-session success that the presenters have identified from their decade-plus of experience hosting and producing online events. You’ll learn how to develop a reliable, repeatable process for producing virtual learning sessions, how to adjust instructional design and delivery techniques for virtual classrooms, and how to make your virtual classroom platform and related tools work reliably. You’ll also learn how to successfully coach a subject matter expert (SME), and you’ll leave with tips on how to best avoid technical issues—all while making everything look easy to the learners.
In this session, you will learn:
- How to effectively manage the production of successful virtual learning sessions, from planning to evaluation
- About the recommended roles for an effective virtual classroom production team
- How to design for virtual classrooms rather than face-to-face ones
- How to determine how much coaching an SME needs in order to be an effective presenter
- Tips for avoiding and troubleshooting technical issues before, during, and after virtual sessions
Audience:
Novice to intermediate designers, developers,
and managers. Attendees should have some experience with virtual events, either
as participants or producers.
Karen Hyder
Online Event Producer and Speaker Coach
Kaleidoscope Training and Consulting
Karen Hyder, online event producer and speaker coach at Kaleidoscope Training and Consulting, has been teaching about technology since 1991, when she delivered instructor-led software courses for Logical Operations. She was promoted to director of trainer development, helping trainers improve skills and earn certifications. In 1999 she created a course for trainers using virtual classrooms, and helped launch The eLearning Guild Online Forums in 2004. She continues to host The Guild’s Best of DemoFest, and was honored with the Guild’s Guild Master Award. Currently, Karen provides coaching and production support for a series of online courses at Hearing First, a not-for-profit that serves audiology professionals earning CEUs.
Melissa Chambers
Online Instructional Specialist
MSC Consulting
Melissa Chambers is an online instructional specialist at MSC Consulting and a contract speaker coach/host for The Learning Guild's Online Forums and Guild Academy. Melissa has over 20 years' experience in creative media production, project and change management, online instructional design, and eLearning strategy development, and has been designing, producing, and coaching for synchronous online programs since 2002. She holds a master's degree in instructional design for online learning, and has spearheaded award-winning programs in eLearning, process improvement, and strategic development. Melissa has a passion for lifelong learning, technology, cultivating creativity, and having fun while working.
EMT204 Case Study: Training Aerial Work Platform Operators Virtually
1:15 PM - 2:00 PM Thursday, October 26
Expo Hall: Emerging Tech Stage
Aerial work platforms provide access so people can work safely at high heights. You see these machines everywhere, and the operators are everywhere. Companies need skilled operators to ensure the machines are used safely. But learning how to operate the machines on the job site can put people at risk, both in the machine and on the ground.
JLG Industries solved this problem using virtual machines that operate in a virtual environment. In this session, you will learn how the team at JLG applied virtual reality technology to provide learning and practice opportunities in a perfectly safe virtual environment. You will learn about the business benefits of their approach, and explore ways you can leverage game theory and mechanics to increase engagement in a VR learning solution. You will examine, through JLG’s example, how VR can change the way training is delivered in an organization.
In this session, you will learn:
- How VR can change the delivery of training
- About some of the newest VR technologies available today
- How VR can minimize travel requirements for trainers and participants
- How VR training can be made into a game
Audience:
Novice to advanced designers, developers, project managers,
managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed
in this session:
Virtual reality immersive equipment trainer
simulator, real-world controls integration with hand-tracking technology, and networked
multiplayer VR with virtual instructors.
Rick Smith
Senior Director, Product Training
JLG Industries
Rick Smith is the senior director of product training for JLG Industries. He is responsible for the company’s training group in McConnellsburg, PA, which handles all of JLG’s product training globally. Rick holds an MS degree in instructional and performance technology from Boise State University.
Janee Molchan
Multimedia Developer
JLG
Janee Molchan is a multimedia developer at JLG Industries. As part of the training department, Janee is responsible for developing multimedia projects and video production to complement JLG’s training programs. She uses creative and technical knowledge to design engaging content for the end user. Additionally, she performs research and develops methods for incorporating new technologies into JLG’s training initiatives. Janee’s professional background is in multimedia design and audio engineering. She completed formal education at Bradley Academy for the Visual Arts and Sheffield Institute for the Recording Arts, and she holds a BA in graphic design and media arts from Southern New Hampshire University.
INN204 Visualization Process to Create Dynamic and Effective eLearning
1:15 PM - 2:00 PM Thursday, October 26
Expo Hall: Innovation Showcase Stage
Few learners or teachers enjoy eLearning content or training presentations, mainly because they’re presented in a way that is dull and boring. Lots of text is for documents, but presentations with big pictures and a few words don’t work either, as they only provide a pretty backdrop. People are crying out for courseware that adds to what the presenter is saying, or eLearning that keeps the learner engaged.
This session looks at three ways to improve your slides visually and get away from “death by PowerPoint” and “click-through” eLearning. That means your audience starts paying attention and understanding what you want to tell them, which makes your training more effective. (1) Design to impress—use graphic design principles for better layout and more engaging content. (2) Visualization process—transform text-heavy content into compelling images with visual frameworks and animations. (3) Interactive visuals—create visual slides that encourage interactivity. You’ll also get access to a handy guide to create great visuals, plus a free PowerPoint toolkit and series of tutorials afterward.
In this session, you will learn:
- How to get rid of bullet points and delight your audiences with compelling visual slides
- How to pair complex concepts with diagrams that help people understand
- How to focus on the right message and objective for each component of your course
- How to tell stories that come to life with visual sequences
- How to incorporate animation to fully engage learners
Audience:
Novice to advanced designers, developers, project managers,
managers, and directors.
Technology
discussed in this session:
Microsoft PowerPoint, Apple Keynote, Prezi, Articulate
Storyline, Adobe Captivate, and Trivantis Lectora.
Richard Goring
Director
BrightCarbon
Richard Goring is a director at BrightCarbon, a presentation and eLearning agency. He enjoys helping people create engaging content and communicate effectively using visuals, diagrams, and animated sequences that explain and reinforce the key points.
LRV204 Is Your LMS Burning You Out?
1:15 PM - 2:00 PM Thursday, October 26
Expo Hall: Learning Revolution Stage
Do you ever feel like you’re not using your LMS to its fullest extent? Do you want an LMS that goes beyond simple compliance?
From best practices around LMS security to fostering adoption with the help of your managers, this session will show you how to create an experience that engages your learners and drives them to want more. In addition to best practices, you will learn effective, in-system solutions and out-of-system process improvements for some of the worst administration obstacles in your system. You will leave with the tools to love administering your LMS!
In this session, you will learn:
- Best practices in leveraging your LMS in support of user experience, content, administration, technology, process, data, and reporting
- Ways to address and overcome LMS obstacles
- Best practices for LMS usage from other participants
- How other participants are handling day-to-day struggles with the LMS
- How to work through admin steps without forgetting the user’s experience
Audience:
Novice to advanced project managers, managers, directors, senior leaders, and LMS/TMS system administrators.
Technology discussed in this session:
LMS, TMS, and HRIS.
Dave Seligsohn
VP, Strategic Accounts
Bluewater Learning
Dave Seligsohn has served as the vice president of operations, the vice president of business development, and is currently the VP of strategic accounts for Bluewater Learning. In this role, Dave serves as part of the Bluewater leadership team while focusing on building and sustaining partner relationships and working with clients to design solutions in response to complex and varying business needs. Prior to his time at Bluewater, Dave owned his own consulting firm, specializing in helping business owners ensure long-term viability and success. He also served as a teacher and principal in the public school system for 15 years.
MNX204 Modernizing a Learning Solution for IBM Clients
1:15 PM - 2:00 PM Thursday, October 26
Expo Hall: Management Exchange Stage
At IBM, learning content and delivery strategy must adjust to meet rapidly changing technology, job roles, and learner needs. With cloud-based solutions and software-as-a-service, the need for new formats, new methodologies, and continuous learning has grown. Instructional designers have become learning experience architects, helping orchestrate the massive amount of learning content for IBM clients and providing a more personalized learning solution.
In this session, you will learn how IBM has built a learning solution to support customers’ rapidly changing businesses. This solution starts with the right core content, coupled with a balance of modern development and curation techniques. The content is then wrapped with powerful tools like Watson cognitive search, personalization, and a slick UX to deliver a dynamic learning experience that is unique to each user.
In this session, you will learn:
- Modern practices in content development—modular, reusable, digital
- Tips on content hosting—role-based, dynamic, collections
- How to leverage cognitive search—feeding Watson
- Options for incorporating personalization—dashboards, recommendations, progress
- Portal design considerations—elegant user experience, curation, credentials
Audience:
Intermediate managers, project managers, training managers,
directors, and others with experience in content development and delivery.
Technology
discussed in this session:
Watson Explorer and Curata.
Sonia Malik
Learning Strategist
IBM
Sonia Malik is a solution pathfinder at IBM. She has more than 20 years of experience in the technology industry, spanning both US and international markets. Her background encompasses recruiting and talent management, education and training, strategic alliances, technical and operational roles, team management, account management, skills development, content development, website design, and content curation.
Meg Petersen
Director, Digital Learning Platform
IBM
Meg Petersen is the director of IBM’s Digital Learning Platform, which serves IBM clients, business partners, and employers with a catalog of over 2,000 digital courses. With a passion for transformation, she is skilled in instructional design, management, product design, technical writing, training, curriculum architecture, and leadership. Meg has helped fuel the digital learning explosion at IBM, developing an IBM Digital Learning Developer badge and enabling over 1,500 professionals at IBM to build digital, dynamic learning experiences. Meg is also certified as an IBM Design Thinking professional and IBM Blue Core Coach.
ELR205 Become an eLearning Rockstar: Less Time, Less Money, Less Headache
2:15 PM - 3:00 PM Thursday, October 26
Expo Hall: eLearning Revolution Stage
As an eLearning developer or instructional designer, you want your projects to be done faster and look better, all while you have less time and budget at your disposal. Using templates is a very attractive option, but you don’t want your course to look like something “off the shelf.”
In this session, you will learn how to use a template as a starting point and quickly transform it into something that is unique and intelligent, and totally rocks!
In this session, you will learn:
- How to customize a template
- How to take a project from start to finish
- How to quickly find assets you are looking for
- How to add flare and style to existing projects
Audience:
Novice to intermediate designers and developers.
Technology discussed in this session:
Rapid eLearning tools.
Jake Kuresa
Director of Sales
eLearning Brothers
Jake Kuresa is a director of sales for eLearning Brothers. Upon joining the eLearning Brothers team, he quickly became an expert on the products and services offered. Jake excels at helping clients find solutions to their development and design issues while working with budget and time constraints.
ELT205 Solving the Challenges of Offline Learning
2:15 PM - 3:00 PM Thursday, October 26
Expo Hall: eLearning Tools Stage
The modern workforce is time-poor, often on the move, and under more pressure than ever before. The traditional office-based eLearning approach is no longer enough.
Today’s learners want to be able to complete learning on their own terms, on the device of their choosing, and when it suits them. With this on-demand need, wouldn’t it be great for learning content to be accessible even when the Internet isn’t? You and your learners rely so much on the Internet, but what happens when it fails?
In this session, you will learn:
- How to take courses offline easily
- How you can still collect detailed learning metrics
- How to get courses to a disparate workforce
Audience:
Novice to advanced designers, developers, project managers, and managers.
Thom Tate
Business Development Manager of North America
gomo
Thom Tate is a business development manager of North America at gomo. He has over 20 years of corporate training experience as a technical trainer and senior sales engineer. Prior to joining gomo, he held leadership positions at Atlantic Link, Kaplan Learning Technologies, and Amdocs.
EMT205 Closing the Skills Gap: Transforming Talent Development with On-Demand Learning
2:15 PM - 3:00 PM Thursday, October 26
Expo Hall: Emerging Tech Stage
Talent has now become the number-one priority for organizations. And rightfully so: Professionals are making career decisions based on career development opportunities, or the lack thereof. In fact, in a recent LinkedIn survey, 94 percent of professionals said they’d be more likely to stay at an organization that invested in career development. With skills rapidly evolving, and the need to upskill the workforce at an all-time high, it’s never been a more exciting time to be working in corporate learning and development. And yet, more change is on the horizon.
In this session, you will learn about the top trends impacting changes in talent development; how Lynda.com and LinkedIn have partnered to deliver on-demand learning experiences that professionals actually want; and how to close critical skill gaps in your organization in order to remain competitive and keep pace with rapid changes in modern business.
In this session, you will learn:
- About top trends impacting change in the learning and development industry
- Insights about how modern professionals want to learn
- How on-demand learning tools can help you meet modern learning needs
- How talent development leaders are using insights from LinkedIn’s 500 million–plus members to deliver relevant learning programs
- How to close skills gaps in order to remain competitive
Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
On-demand learning, online learning platforms, and microlearning.
Mordy Golding
Director of Content
LinkedIn Learning & Lynda.com
Mordy Golding is a director of content for LinkedIn Learning and Lynda.com, where he leads a team of talented subject matter experts and well-networked industry thought leaders to create and maintain a vast library of high-quality learning content, primarily in the form of on-demand, online, video-based courses. Mordy is passionate about helping people understand learning behavior and drive innovation and effectiveness in online learning. He has personally published over 50 online video courses and books, and he enjoys traveling the world helping professionals use tools and technology to be more productive and successful.
INN205 Using Performance Data, Gamification, and Engagement to Drive Microlearning
2:15 PM - 3:00 PM Thursday, October 26
Expo Hall: Innovation Showcase Stage
In this session you will learn how gamified microlearning engagement works, whether for performance support, instructor-led training, or on-the-job repetitive learning.
Come find out how integration with external “sensing” data such as customer satisfaction, performance data, learner activities, and more can “trigger” microlearning that is personal, relevant, and has an impact on performance and habit formation. You’ll explore how learning delivery can be automated by using engagement automation, feedback, and triggers, and where learning repetition fits. You will see how this applies to real-world learning needs, examining different case studies from companies around the globe.
In this session, you will learn:
- What microlearning engagement systems do
- How gamification can be used with microlearning
- How guided adaptation can be used in learning at work
- What engagement automation is, and how it applies to microlearning
Audience:
Novice to advanced designers, developers, project managers, managers, and directors.
Technology discussed in this session:
Gamification, microlearning, and mobile learning.
Roni Floman
VP Marketing
GamEffective
Roni Floman is a vice president of marketing and product evangelist for GamEffective. She has been involved with GamEffective since 2013. Prior to that, she was a consultant for numerous technology start-ups and led business development at telecom and enterprise software companies. Roni holds an LLB degree, magna cum laude, from Tel Aviv University and an MBA from INSEAD. She is also a published author.
LRV205 The Future of Learning Systems
2:15 PM - 3:00 PM Thursday, October 26
Expo Hall: Learning Revolution Stage
What does the future look like for learning systems? There is no question that we are in the midst of a revolution in learning systems. Whether it is the big vendors making dramatic changes to their products or new startups that are disrupting the industry, tools are changing. How can you be sure you have the right tools to impact the future of your business?
In this interactive session, you will join Chris Bond as he provides an overview of the industry, the future, and research on what is working and what is not working with learning systems.
In this session, you will learn:
- Where the learning systems industry is headed
- The impact on you as a learning leader
- How to begin building a plan for your learning ecosystem
- What is working today
Audience:
Intermediate developers, project managers, managers, directors, senior leaders, LMS and talent system administrators, learning business owners, and vendors.
Technology discussed in this session:
Learning management systems (LMS), talent management systems (TMS), learning content management systems (LCMS), human capital management systems (HCMS), content management systems, learning delivery platforms, learner engagement platforms, Cornerstone, SumTotal, Saba, SuccessFactors, Pathgather, Degreed, EdCast, Docebo, Xprtise, Totara, and Skillsoft.
Chris Bond
CEO
Bluewater Learning
Chris Bond, CEO of Bluewater, has been transforming the learning and talent management field for over 20 years through his leadership, articles, speaking engagements, and consulting. Leveraging Chris' insights into the long-term value of learning and talent investments and the impact of ensuring business alignment with the learning and talent processes, Bluewater has helped hundreds of companies identify and solve talent gaps, recognizing that licenses alone do not solve business problems. Chris launched Bluewater in 2003. He has been the guiding hand in Bluewater's recognized ability to instill confidence, supply creative solutions, and deliver measurable business results to its clients.
MNX205 Designing Fantastic Feedback with Lectora
2:15 PM - 3:00 PM Thursday, October 26
Expo Hall: Management Exchange Stage
Feedback may be your most under-leveraged instructional tool. Designers take care to ensure assessment questions are well-written and support the performance objectives. However, far too often less thought is given to feedback.
Many designers think feedback is the message you display. But effective feedback is not what you say, it’s what you do. This might be a message, but it might more effectively be to show a diagram, play media, branch to additional information, challenge further, etc. This session will discuss ways to recognize opportunities for improving feedback and illustrate alternative approaches that better support and enhance the instructional experience.
In this session, you will learn:
- How to recognize opportunities for improved feedback
- When it is useful to invest the effort in creating more creative feedback
- Several techniques for more effective/creative feedback
- About the benefits of increased learner engagement through feedback
Audience:
Intermediate designers and developers.
Technology discussed in this session:
Lectora Inspire and MP3/MP4 media.
Daryl Fleary
VP Business Solutions
Trivantis
Daryl Fleary is a vice president of business solutions at Trivantis. He has over 20 years’ experience as a unit and project manager, senior instructional designer/consultant, eLearning designer, and business developer/relationship manager specializing in instruction and performance support solutions. Daryl’s experience includes developing instructor-led courses, web-based training programs, knowledge portals, electronic performance support/help systems, self-study guides, and other learning materials. As an FTE or consultant he has worked with a number of industries, including financial services, telecommunications, healthcare, utilities, and federal and state governments. Daryl has been a frequent presenter in online webinars and at learning conferences, including Learning Solutions, DevLearn, and TechKnowledge.
601 The Best Captivate Tips and Tricks on the Planet
3:00 PM - 4:00 PM Thursday, October 26
Bermuda A
Adobe Captivate is a commonly used tool, but a surprising number of its features are just a bit hidden and not well known. The layers of sophistication these features add can enable you to save a lot of time, deliver more engaging and personalized learning, and tap into resources more easily. It’s just a matter of knowing where these features are and how to use them effectively.
In this session, you’ll uncover many of the lesser-known Captivate features you need to make the most of this powerful tool. Many of these features are known only to experts, allowing them to do more in less time, but you’ll also explore aspects of Captivate that even experts don’t always know about. The tips you’ll explore are divided into two basic camps: power and time-savers. You’ll also look at tips that bridge the two camps, giving you more power in Captivate and saving you time, too! Come to this session to join the ranks of those in the know about some of the most hidden, yet most helpful, features of Captivate.
In this session, you will learn:
- How to maintain your lessons now and in the future without a lot of extra work
- How to extend Captivate’s capabilities beyond the commonly used feature set
- Tips for taking advantage of little-known features to work faster and with fewer errors
- How to dive deeper into the capabilities of Captivate
Audience:
Novice to advanced designers and developers.
Technology
discussed in this session:
Adobe Captivate.
Joe Ganci
President
eLearning Joe
Joe Ganci is the owner and president of eLearning Joe, a custom learning company. Since 1983, he has been involved in every aspect of multimedia and learning development. Joe holds a computer science degree, writes books and articles about eLearning, and is widely considered an eLearning development guru. He consults worldwide and also teaches at conferences and client sites. Joe writes tool reviews and has received several awards for his work in eLearning, including a Lifetime Achievement Award in 1999 and an eLearning Guild Master Award in 2013. His mission is to improve the quality of eLearning with practical approaches that work.
602 Sending xAPI Statements to an LRS Using JavaScript
3:00 PM - 4:00 PM Thursday, October 26
Andros AB
xAPI shouldn’t be fear-inducing, and it isn’t! You can use HTML and JavaScript to create statements to send to a learning record store (LRS). With a little input, practice, and feedback, you’ll learn how easy it is to use HTML and JavaScript to move your organization faster toward the future of measurable experiences.
This session will take you through the ease of using HTML and JavaScript to create your own xAPI statements. You’ll hear about best practices and lessons learned from a team that has written hundreds of thousands of statements, and you will learn to craft your own xAPI statements utilizing the full power and flexibility of the web.
In this session, you will learn:
- How to form xAPI statements
- How to configure training to utilize an LRS
- How to use xAPI to get more data from your training programs
- How to develop cutting-edge education that is practical, engaging, and accessible across all platforms and devices
Audience:
Intermediate to advanced designers, developers, project managers,
managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
Experience API (xAPI) statements, web-based training, HTML5,
JavaScript, web design, and mobile web design.
John Just
Vice President, Learning Solutions/IT
OpenSketch
John Just is a vice president of learning solutions and IT for OpenSketch, a division of nThrive, where he leads custom eLearning services. John is a national leader in eLearning and has provided expert advice to many enterprises across the United States, including large Fortune 500 and nonprofit firms. He has held positions as IT director, web design instructor at Florida Virtual School, instructional design and technology professor at University of Tampa, chief information officer at Pinellas County Schools, and co-founder/head of school at Pinellas Virtual School. He holds a doctoral degree in education.
603 Ukulele Learning: Exploring the Relationships Between Music and Learning
3:00 PM - 4:00 PM Thursday, October 26
Barbados AB
A large amount of research in recent years has explored the value that music has for the brain and learning. Everyone has experienced it in some way, be it from listening to music while studying, learning something from a catchy song, or learning to play an instrument.
In this session, you will explore the many relationships between music and learning. You will examine and discuss how people learn to play an instrument—there will even be ukuleles available for some to participate hands-on—and what this might mean for learning in general. Using the introductory ukulele lesson as a framework, this fun session will help you explore the many ways that music impacts and enhances learning.
In this session, you will learn:
- How music enhances learning
- How people learn to play an instrument, and what that means for learning
- How music might enhance your practices
- How to play a ukulele!
Audience:
Novice to advanced designers, developers, project managers, and managers.
Jane Bozarth
Director of Research
The Learning Guild
Jane Bozarth, the director of research for the Learning Guild, is a veteran classroom trainer who transitioned to eLearning in the late 1990s and has never looked back. In her previous job as leader of the State of North Carolina's award-winning eLearning program, Jane specialized in finding low-cost ways of providing online training solutions. She is the author of several books, including eLearning Solutions on a Shoestring, Social Media for Trainers, and Show Your Work: The Payoffs and How-To's of Working Out Loud. Jane holds a doctorate in training and development and was awarded the Guild Master Award in 2013 for her accomplishments and contributions to the eLearning community.
604 Case Study: Using Gamification for an Engaging Learning Experience
3:00 PM - 4:00 PM Thursday, October 26
St Croix B
Internal audit reports and consumer research revealed that employees of Turkey’s largest private bank, Isbank, needed support to improve customer service for a wide range of retail banking products and services. For Isbank’s learning team, the challenge was finding an engaging, effective, and easily accessible learning solution on detailed, complicated topics for a geographically dispersed and demographically diverse workforce.
In this session, you’ll find out how Isbank used gamification as an engaging strategy for learning. You’ll explore how Isbank’s team identified rationales for choosing gamification as a learning solution. With the live demo, you will see the implementation of design principles for an engaging learning experience. This presentation will give you ideas for how to use online games for your detailed and complicated learning topics; how to improve user adoption; and how to measure a gamification project’s contribution to learning.
In this session, you will learn:
- About the reasons to select gamification as a learning solution
- What makes a gamification learning project engaging and reusable for difficult and detailed topics
- How to analyze the gamification project’s results for an effective learning experience
- About user experience examples of gamification in real-life implementation
- How to interpret the learners’ behaviors in the means of contribution to learning
Audience:
Novice to advanced designers, developers, project managers, and
managers.
Technology
discussed in this session:
IsVille game
Niyazi Arda Aygül
Learning Technologies Manager
Türkiye Is Bankasi (Isbank)
Niyazi Arda Aygül is a learning technologies manager at Isbank, Turkey’s largest private bank. The last project he led, Isbank’s strategy game IsVille, was the Gold winner for Best Learning Game at the Learning Technologies Awards 2016. Throughout Arda’s more than 10-year HR and corporate learning career, he has worked on eLearning, video learning, gamification, and LMS projects. Arda currently coordinates the team responsible for technology-supported learning solutions strategy for over 24,000 employees of Isbank. He shares his experiences and thoughts on technology and learning in his personal blog, and he is also passionate about playing real-time strategy games.
605 Going Digital: Onboarding for the Self-Directed Learner
3:00 PM - 4:00 PM Thursday, October 26
Jamaica AB
The former state of onboarding for investment professionals lacked content and delivery flexibility in order to meet the needs of many variables in the onboarding process. The new program provides flexibility to allow for optimal learning effectiveness in moving the new associates to productivity as rapidly as possible.
In this session, you will learn how a team at T. Rowe Price designed and developed a successful self-directed, flexible onboarding program. Find out how they transformed the program from completely classroom-based to fully digital without losing the element of interaction. You’ll learn the methods and best practices that ensured new hires were assessed and provided feedback every step of the way. See how the team created this program through collaboration, analysis, planning, and agile design and development, ultimately building a continuous learning cycle that instills confidence in new joiners.
In this session, you will learn:
- About the evolution of this self-directed onboarding program
- How to recognize learning options that onboarding can include
- About methodologies and best practices to ensure that the program is an engaging and progressive learning experience
- About the importance of KPIs, measurement, and metrics around onboarding
- How to use innovative methods to engage learners and promote accountability for self-directed learning
- How to upskill learners quickly through nanolearning
Audience:
Novice to advanced designers, developers, project managers, and
managers in the fields of instructional design, instructional development,
communication, collaboration, analysis, human performance and development, or
learning management systems.
Technology
discussed in this session:
Call simulations, video, LMSs, modalities for coursework, Articulate
Storyline, and Microsoft Word, SharePoint, and PowerPoint.
Michael Lazo
Senior Lead Client Engagement & Program Management Consultant
T. Rowe Price
Michael Lazo is an assistant vice president at T. Rowe Price within enterprise learning, supporting the US intermediary learning and development needs as a senior lead consultant. He earned his master of science degree in human resources development from Western Carolina. Michael has been a strategic solution provider at firms including Bank of America, Franklin Templeton, and T. Rowe Price for over 25 years, utilizing all methods of learning, performance support, and leadership practices to enable and sustain organizational and employee growth.
Alina DeMeo Brazzeal
Lead Learning Advisor
T. Rowe Price
Alina DeMeo Brazzeal is a learning advisor with T. Rowe Price, an independent investment management firm. Alina has spent more than 10 years focused on creating learning solutions that produce effective, engaged employees capable of achieving results. She designs and develops for all modalities, including online, classroom, blended solutions, and performance support materials for on-the-job demands. Alina holds a degree in finance and has completed extensive coursework in multimedia technology, instructional design, and asynchronous learning design. She is also an accomplished developer in Adobe Captivate and Articulate Storyline.
606 Badges and Microlearning: The Perfect Match
3:00 PM - 4:00 PM Thursday, October 26
Montego A
Find the sweet spot of learner engagement by combining the bite-sized power of microlearning with the motivating effect of digital badges. By chunking your content to create microlearning-style tutorials and using digital badges to reward learners and mark their achievements, you will increase learner persistence and success in your online courses!
In this session, you’ll learn what makes the microlearning format so effective and why badges are the perfect complement to drive learner success. Using a case study of how a university library leveraged microlearning-style tutorials and badges to dramatically expand its instructional reach, you’ll find out how to implement a content-practice-assessment model to create fast-paced tutorials, and how to structure a badges program to support student learning. With just the right balance, you will engage more learners than ever, sustainably!
In this session, you will learn:
- How to develop an effectively structured badges program
- How to design microlearning-style tutorials
- About the relationship between microlearning, badges, and learner persistence
- How to combine the microlearning format with badges to reach more learners than ever
Audience:
Novice to intermediate designers, developers, project managers,
and managers.
Technology
discussed in this session:
Digital badges and tutorial design.
Lindsay O’Neill
Principal
Lindsay O’Neill Consulting
Lindsay O'Neill is faculty in the master of science in instructional design and technology program at California State University-Fullerton. An instructional designer and elearning developer, she regularly consults on effective pedagogy, educational technology, open licensing, and accessibility. Lindsay holds a master’s degree in education, specializing in educational technology/instructional design, as well as a master’s degree in library and information science.
Cynthia Gautreau
Director, Master of Science Instructional Design & Technology
California State University–Fullerton
Cynthia Gautreau is director of the master of science in instructional design and technology program at California State University–Fullerton, as well as an associate professor in the department of elementary and bilingual education. Her experience includes teaching at the elementary level, technology consulting in higher education, and graduate instruction at Cal Poly Pomona and Claremont Graduate University. In addition to teaching, Cynthia continues to pursue her interest in technology, professional development, and motivation research. She holds a doctoral degree in education.
Barbara Glaeser
Faculty, Master of Science in Instructional Design & Technology
California State University, Fullerton
Barbara Glaeser is a faculty member at California State University–Fullerton, where she helped design the master of science program in instructional design and technology, now in its 16th successful year. In the program, she teaches research methods, adult learning theory, and learning strategies, and oversees master’s projects. Barbara, who holds a PhD, is also a professor in the department of special education with expertise in remediation of learning disabilities.
607 Best Practices for Accessible eLearning
3:00 PM - 4:00 PM Thursday, October 26
Bermuda B
Your client has just asked you to design an engaging eLearning course. The content will be a challenge, which you like. You quickly come up with a vision for the course: interactive, applicable, fun. You know instantly this course will be your showpiece, an award winner. Then the client says, “We need it to be accessible.” Your dream is dashed as you anticipate extra work and no engagement. But it doesn’t have to be that way!
In this session, you’ll see how you can make your award-winning design a reality while also keeping it accessible. You’ll start with what accessibility means—and what it doesn’t. You will look at sample slides and see why they don’t meet accessibility standards. Then you’ll learn all about the best practices for using accessible PDFs (the lowest form of accessible learning), closed captions (which type is really best—the answer may surprise you), keyboard navigation, and designing for a screen reader. The session will wrap up with a look at how to QA all of it.
In this session, you will learn:
- Best practices for designing closed captioning
- Best practices for creating accessible keyboard navigation
- Best practices for designing courses for learners using screen readers
- How to keep engagement in courses while maintaining accessibility
- How to keep fun slides (like drag-and-drops) in an accessible course
- How to insert described video for screen readers without impacting other learners
Audience:
Novice to intermediate designers and developers.
Technology
discussed in this session:
Articulate Storyline
Steve Blane
Managing Partner
Darn Clever Design Collective
Steve Blane is an award-winning learning experience designer with a specialty in (and passion for) digital learning. He's been in the training and development industry for close to 20 years. Steve works with some of Canada's leading organizations to formulate and tweak their digital development strategy to better support organizational needs. Steve has taught learning experience design and eLearning development for over 10 years at certificate programs in Toronto. He is currently the program director for the Master of Digital Learning Certificate program.
608 Training the Google Way: The Neuroscience of Learning
3:00 PM - 4:00 PM Thursday, October 26
St Thomas AB
L&D professionals work hard to create great training and are disappointed when employees fail to learn. It may be tempting to blame the students, but L&D efforts usually fail because they don’t understand the mind of the learner. As a result, you may build training modules that are not consistent with the brain’s natural means of acquisition. Teaching can be more effective once you understand how the learner’s mind operates.
In this session, you’ll learn the brain principles that Google uses to guide the development of its training materials. The presentation will include dramatic demonstrations illustrating how the mind learns and retains new information. You will see how these principles are utilized to train more than 1 billion people around the world.
In this session, you will learn:
- How to create social learning communities that are based on psychological principles of observational learning
- How to use authoring tools more effectively by understanding how the brain encodes metaphor and emotion
- How to develop incentive systems that reinforce desired behaviors and that are based on established principles of conditioning
- How to improve employees’ attention within mobile learning by understanding the secrets to people’s levels of consciousness
- How to design effective follow-up training by tapping into mnemonic principles of memory
- How to deliver either visual or auditory messages based on an understanding of the brain’s dual-coding mechanisms
Audience:
Novice to advanced designers, developers, project managers,
managers, directors, and senior leaders (VP, CLO, executive, etc.).
Art Kohn
Professor
ASPIRE Consulting Group
Dr. Art Kohn earned his PhD in cognitive science at Duke University and is a consultant with Google, helping the organization develop new programs which train more than 1.2 billion people. Dr. Kohn's professional research explores how to present information in order to maximize learning and memory. He was awarded the National Professor of the Year award from the American Psychological Association and he won a Fulbright Fellowship in cognitive psychology and a second Fulbright Fellowship in distance education. He consults with organizations around the world, helping them modernize and optimize their training programs.
609 Adapting Your Mobile Learning Strategy with Open-Source Interactive Solutions
3:00 PM - 4:00 PM Thursday, October 26
Montego B
As learners go mobile, demand for learning on phones has increased. Yet options for delivering a responsive, mobile-first, and interactive experience have been limited—until now! Join this interactive session to learn how two organizations embrace an open-source tool to develop elegant, impactful, and engaging learning. Learn how to take advantage of technology, “Adapt” your approach to design and development, and embrace best practices for interactive mobile learning.
This session will explore methods for creating engaging learning experiences on phones. You’ll see how you can combine mobile-ready instructional and UI design techniques within Adapt, an open-source mobile learning authoring framework. Adapt supports the creation of responsive, mobile-first eLearning, yet its default offerings are limited, which means you run the risk of creating bad, not-fun courses! You will discover how to think outside the box to increase interactivity and engagement. If you’re exploring options for mobile learning in your organization, join this session to find out more about Adapt.
In this session, you will learn:
- About the Adapt framework, an authoring tool for responsive, mobile-first eLearning development
- How to use custom components to increase interactivity within Adapt courses
- How Adapt can fit into your organization’s mobile learning strategy
- About the benefits of open-source solutions
Audience:
Novice to intermediate designers, developers, project managers,
managers, and directors.
Technology
discussed in this session:
Adapt framework
John-Carlos Lozano
Chief Creative Officer
SweetRush
John-Carlos Lozano is the chief creative officer at SweetRush. He is the driving force in developing branding, higher levels of interactivity, and learning games for SweetRush clients. John-Carlos is an accomplished artist and a passionate learner, leader, and teacher who constantly pushes his talented team to reach higher. He believes that training for employees should be just as interactive and engaging as advertising and marketing targeted to customers. John-Carlos holds a BA in design and a BFA in illustration/animation from San Jose State University.
Kareem Elsayed
Instructional Designer
Kareem Elsayed is an instructional designer at Google. He studied biomedical engineering at the University of California–Irvine. After a successful career at Applied Medical designing innovative medical devices, Kareem shifted careers in 2012 to establish Applied Medical’s corporate university, where he served as the director of global education.
610 Using Social Media for Analysis and Designing Around Corporate Culture
3:00 PM - 4:00 PM Thursday, October 26
Antigua B
Why do you do what you do? Who are you trying to train, and why should they be there? The answer goes way beyond corporate compliance or skill-building initiatives. The answer lies deep beneath the surface in the hearts and minds of the people you are trying to train. But how do you find out what motivates them and how to help them succeed?
In this session, you will learn how the values that people hold dear can be a source of conflict that interferes with learning. You will learn that uncovering these values is a vital component of audience analysis, and that the best way to uncover them is to give people something to react to. Using social media and some principles of story, you’ll learn that you can orchestrate the kind of analysis you need to discover the backstory at work. At the same time, you’ll build culture and add to the corporate legacy.
In this session, you will learn:
- What causes conflict at work
- How conflict interferes with learning
- How to use social media and other activities to uncover the source of conflict
- How to use principles of story to design training that navigates conflict
- How to use audience analysis to also build culture
Audience:
Novice to advanced designers, developers, and managers.
Technology
discussed in this session:
Twitter, Yammer, Salesforce, Microsoft SharePoint,
SurveyMonkey, and any internal or external social media, survey tools, and
corporate portal tools that attendees use.
Katie Stroud
Master Story Crafter
Incremental Success
Katie Stroud is a master story crafter at Incremental Success. Her roles in instructional design, technical writing, and consulting led her to develop a story-based approach to address the unspoken culture that lingers in every corporate initiative. The process is based on scientific studies that explain why people do what they do. It helps to find what inspires them to change behaviors in support of corporate goals.
611 Marco? Polo! Finding Your Ideal Learning Experience
3:00 PM - 4:00 PM Thursday, October 26
Trinidad AB
Is the LMS dead? Can a combination of today’s mobile apps, social interactions, and game-enabled microlearning replace yesterday’s “macrolearning” platforms? Do training programs need to be so structured and prescriptive when modern adaptive approaches are now a reality? The ever-evolving educational technology landscape presents more choices than ever, but finding the right solution in the deep and wide pool of possibility is no longer a game.
This session will explore how legacy platforms meld with specialized technology sets to craft purpose-built solutions to support current and future learning needs. You’ll learn to look differently at old and new technology, and you’ll see how striking a balance between them represents the best approach for many companies seeking to modernize key training programs and metrics.
In this session, you will learn:
- How to combine your macrolearning needs with your microlearning desires
- Why the rumor of the LMS’s death (or imminent demise) is false
- From successful case studies where teams extended the old with the new to address changing requirements and heightened use expectations
- About a mixture of commercial solutions and open-source utilities that can help you assemble your own modern learning experience platform solution
Audience:
Novice to advanced designers, developers, project managers,
managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
Mobile apps, social interactions, game-enabled
themes, and extensible APIs.
Robert Gadd
President
OnPoint Digital
Robert Gadd is president of OnPoint Digital and responsible for the company’s vision and strategy. OnPoint’s online and mobile-enabled offerings support more than one million workers and include innovative methods for content authoring, conversion, and delivery extended with social interactions, gamification, and enterprise-grade security for workers on their device or platform of choice. Prior to OnPoint, Robert spent 10 years as CTO of Datatec Systems and president/CTO of spin-off eDeploy.com. He is a frequent speaker on learning solutions—including mobile, informal learning, xAPI, and gamification—at national and international T&D conferences.
612 Meeting in a Box: Video-Based Training and Performance Support
3:00 PM - 4:00 PM Thursday, October 26
Martinique AB
With a direct service delivery (DSD) national workforce that ranges from tenured employees to those just entering the workforce, Farmer Brothers—a national coffee roaster, wholesaler, and distributor—had to identify how to optimize, standardize, and streamline sales training across a diverse, geographically dispersed team. The company addressed how to preserve its legacy of great customer service while simultaneously upskilling employees’ ability to sell additional products.
In this session, you will learn how a video-based learning solution provided Farmer Brothers with both training-in-a-box and performance support to improve customer focus, engagement, and sales. You will explore how Farmer Brothers is enabling employees to experience and practice a standardized approach to sales training while they are offsite at training sessions out of their workflow. The training has also been modularized into micro videos and hosted on a custom web-based portal so that they are able to access information when and where they need it most, when they are back on the job and in their workflow.
In this session, you will learn:
- How to simplify training so that it reaches a geographically diverse workforce
- How to creatively use video to engage employees in a conversation as they learn
- How to create a performance support tool out of training content by taking a modular microlearning approach
- How to develop a training approach that is scalable and in line with business objectives
- How to capture analytics to provide key metrics for video-based solutions and learner engagement
Audience:
Novice to intermediate designers, developers, project managers,
managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
Web-based portal as vehicle for performance
support; video-based training.
Russell Ray (Host)
VP, DSD Sales
Farmer Brothers
Russell Ray is the vice president of DSD sales at Farmer Brothers, a leading manufacturer, national roaster, and distributor of high-quality coffee, tea, and dispensed beverages. An innovative leader with more than 25 years of experience in leading change efforts across industries, organizations, and clients, Russell has helped executives, entrepreneurs, and nonprofits transform their organizations and deliver long-term, sustained results. He previously worked in leadership roles at companies including Procter & Gamble, Campbell Soup Company, and ArchPoint. Russell holds an MBA from Abilene Christian University and a BA in finance/business from Eastern New Mexico University.
Sue Fox Schwartz
Chief Development Officer
Infinitude Creative Group
Sue Fox Schwartz, the chief development officer for Infinitude Creative Group, brings more than 20 years of experience in the corporate world and 15 years of training in transformational work. She has worked in entrepreneurial startups where she managed national and international sales and distribution, in US-based companies where she expanded business operations overseas, and in large corporations where she facilitated large-scale change management and employee engagement initiatives. Sue has a BA in international relations from the University of Michigan and an MBA from the University of Texas–Austin, and she is a certified coach through the International Coach Federation.
613 Content Strategy Is Not Just for Marketers
3:00 PM - 4:00 PM Thursday, October 26
St Croix A
L&D professionals often think about one single training program only, instead of looking at the entire journey their learners take. Mapping out the learner life cycle and assigning content that engages them along the way not only helps create unforgettable learning experiences and drive individual performance, but also helps with the transfer of knowledge after a training session ends.
In this session, you will learn how marketing professionals create and plan their content, and reasons why L&D professionals should adapt this model. You will learn how to apply these concepts to L&D in order to drive an individual’s performance, help plan for quarters to come, and measure ROI. You’ll learn how to create a content strategy plan and how to implement it in three easy steps. You will see Trello in action as one solution to collaboratively work with your team to create a content strategy plan. Finally, you will walk away with a content strategy plan for your organization.
In this session, you will learn:
- How to create a content strategy plan
- How to drive an individual’s performance by leveraging a content strategy plan
- How to define measures of success that work
- How to use Trello to work collaboratively with your team
Audience:
Novice to intermediate designers, developers, project managers, and
managers.
Technology
discussed in this session:
Trello
Bianca Baumann
VP, Learning Solutions & Innovation
Ardent Learning
Bianca Baumann is VP, learning solutions & innovation at Ardent Learning. Over time, she has developed processes and methodologies to help organizations meet their growth targets with the help of innovative L&D approaches including digital transformations, onboarding, and reskilling programs. She has spearheaded multiple projects in the marketing, automotive, financial, and events industries, creating award-winning programs along the way. She shares her expertise in her blog and at global conferences. She teaches learning experience design at OISE and published the eBook, The Little Black Book of Marketing and L&D, a practical guide that helps integrate proven marketing techniques into L&D.
614 Using Canva for Rapid, Print-Ready, Memorable Learning Materials
3:00 PM - 4:00 PM Thursday, October 26
Antigua A
Many instructional designers and training specialists find themselves in the position of creating print-ready learning materials on short notice and no budget. Depending on available technologies, content knowledge, and access to a graphic designer, this can be a daunting task. Plus, most approaches used to create training-on-the-go are flat and forgettable. What if there’s another option for designing print-ready learning materials in a short amount of time for memorable learning?
In this session, you will learn how Canva can help you create print-ready learning materials on short notice. You will learn the basics of Canva and explore its templates, products, and designs. You’ll look at the process for setting up an account, selecting ready-made templates, inviting other users to join your team for collaboration, and sharing in social media. Most importantly, you will learn how to build custom templates for learning guides, job aids, and infographics. You will leave this session with techniques to create memorable, print-ready learning materials in no time.
In this session, you will learn:
- Why Canva is an effective option for designing rapid, print-ready learning materials
- How to set up a free Canva account, select prepared templates, and collaborate on designs
- How to build custom templates for learning guides, job aids, and infographics
- How to use the techniques presented in this session to create memorable learning materials on time and under budget
Audience:
Novice to intermediate designers, developers, and project
managers.
Technology
discussed in this session:
Canva
Sharon Link-Wyer
Principal Consultant
Leadership via Design
Sharon Link-Wyer is the principal consultant for Leadership via Design. She holds a PhD in leadership from Gonzaga University, an MEd in educational leadership with an emphasis in human resources, and a BA in education. After serving as a human resources director for several years, administering HR training, compliance management, and onboarding, Sharon worked as a classroom teacher with K-12 students and graduate students. Since then, she has focused on teaching adult learners. At Leadership via Design, Sharon provides instructional design consulting, leadership development, and course development for a variety of different industries. Her passion is leading and teaching.
615 BYOL: Creating Immersive Content Using Free Multimedia Tools
3:00 PM - 4:00 PM Thursday, October 26
Montego C
You have two weeks to create a course, and your subject matter expert wants it to be engaging. Your budget is $0 and you don’t have access to any multimedia tools. Are you and your team ready for the challenge?
In this session, you’ll learn how you can leverage free multimedia tools to help create immersive content on the fly. First you’ll see a demonstration of the tools in action; then you’ll apply them to transform sample content on your own. You’ll leave this session with access to tools you can share with your team and apply to future projects.
In this session, you will learn:
- How to manipulate audio using Audacity
- How to modify images using GIMP 2
- Where to access free audio and image libraries
- How to create immersive content using audio and images
Audience:
Novice to intermediate designers, developers, project managers,
and managers with working knowledge of an eLearning authoring tool, such as Articulate
Storyline, Adobe Captivate, Trivantis Lectora, or even Microsoft PowerPoint.
Technology
discussed in this session:
Audacity, GIMP 2, DaVinci Resolve, free audio and image libraries,
and eLearning authoring tools.
Participant
technology requirements:
Headphones and a laptop running an authoring tool (e.g.,
Storyline, Captivate, Lectora, or PowerPoint); Audacity (free to download); and
GIMP 2 (free to download).
Derek Redmond
eLearning Instructional Designer and Developer
Baycrest Health Sciences
Derek Redmond is an eLearning instructional designer and developer at Baycrest Health Sciences. He has been creating engaging eLearning experiences for over four years, and he received the 2016 eACH Conference People’s Choice Award for eLearning design. In addition to his full-time position at Baycrest, Derek is currently working on a master’s degree in educational technology from the University of British Columbia.
Mackenzie Moyer
eLearning Instructional Designer and Developer
Baycrest Health Sciences
Mackenzie Moyer is an eLearning instructional designer and developer at Baycrest Health Sciences. Before working as an instructional designer, he taught English as a second language for five years. Mackenzie has been instrumental in the launch of the Baycrest core curriculum. In addition to his full-time position at Baycrest, he is currently working on a master’s degree in educational technology from the University of British Columbia.
616 BYOL: Engaging Tech—Getting Started with Augmented Reality
3:00 PM - 4:00 PM Thursday, October 26
Montego DE
Finding ways to make learning “stick” with technology is always a challenge. Augmented reality (AR) is one of those “make it stick” technology options available for education and training. However, AR can seem overwhelming, expensive, time-consuming, and difficult to use in everyday learning development. It’s these assumptions that can cause designers and developers to overlook the potential this technology holds for their learners, which is a shame, as AR is becoming simpler and cheaper than ever to create.
In this session, you’ll explore just how easy it can be to get started with augmented reality. You’ll be introduced to free development tools that you can use to create original AR content. You’ll then use a selection of these tools to immediately create your own AR project that you can share with your colleagues as a proof of concept. You’ll leave this session with the practical knowledge you’ll need to plan, build, and share engaging AR projects for learning.
In this session, you will learn:
- How to plan out successful AR elements for use in your projects
- About the necessary components of a successful AR project
- How to design your own AR project with free development tools
- How you can use interactions and multimedia assets to enhance an AR project
- How to publish your AR design
Audience:
Novice to intermediate designers and developers.
Technology
discussed in this session:
Aurasma, Entiti, and mobile devices.
Participant
technology requirements:
A mobile device (iOS or Android) and a laptop.
Destery Hildenbrand
XR Solution Architect
Intellezy
Destery Hildenbrand is an XR solution architect with Intellezy. Destery has over 17 years of experience in training and development and seven years focusing on immersive technologies. Destery has spent time in corporate environments and higher education. Destery's primary focus is helping organizations plan, design, and develop engaging learning experiences through Immersive technology.
Mark Banit
Senior Manager, Design
Royal Bank of Canada
Mark Banit is a senior manager of design at the Royal Bank of Canada (RBC). With a background in multimedia design, Mark has been creating engaging digital learning experiences for over 15 years. Prior to moving into corporate learning and development, he spent 10 years working in the higher education sector creating interactive online learning, providing consulting, and training other developers. At RBC, Mark manages the design and development of effective learning strategies and solutions deployed throughout the organization.
MB29 Daily Docent Kickoff
7:30 AM - 8:15 AM Friday, October 27
St Thomas AB
Karen Hyder
Online Event Producer and Speaker Coach
Kaleidoscope Training and Consulting
Karen Hyder, online event producer and speaker coach at Kaleidoscope Training and Consulting, has been teaching about technology since 1991, when she delivered instructor-led software courses for Logical Operations. She was promoted to director of trainer development, helping trainers improve skills and earn certifications. In 1999 she created a course for trainers using virtual classrooms, and helped launch The eLearning Guild Online Forums in 2004. She continues to host The Guild’s Best of DemoFest, and was honored with the Guild’s Guild Master Award. Currently, Karen provides coaching and production support for a series of online courses at Hearing First, a not-for-profit that serves audiology professionals earning CEUs.
Tracy Parish
Education Technology Specialist
Parish Creative Solutions
Tracy Parish is an accomplished instructional designer, eLearning developer, and consultant based in the Greater Toronto area. With a unique blend of skills in computer programming, adult education, and eLearning design/development, she has built a successful career in instructional design. With over 18 years of experience in instructional design, development, LMS implementation and administration, Tracy is a respected figure in her field. She is a speaker, active Articulate Community Hero, co-host of the Toronto Storyline User Group and webcast Nerdy Shop Talk, the marketing director for the Canadian eLearning Conference, and moderator of the monthly Twitter event #lrnchat.
Kevin Thorn
Director of Development
Artisan E-Learning
Kevin Thorn holds an EdD in instructional design and technologies and is an award-winning eLearning designer and developer. He is the director of development for Artisan E-Learning, and principal owner of NuggetHead Studioz, LLC., a boutique studio specializing in consulting and developing custom learning experiences. Kevin combines his skills in technology, instructional design, eLearning development, illustration, graphic design, animation, video, and educational comics to develop innovative learning solutions. He is a well- known industry speaker and trainer in visual communication, eLearning development, and design workflows and is a certified facilitator in LEGO® Serious Play® methodologies. ?
Phil Cowcill
Senior eLearning Specialist
PJ Rules
Phil Cowcill is senior eLearning specialist at PJ Rules. He started his career in 1983 when he was hired as a technologist at a local college. In 1985 he joined a team to develop Canada's first Interactive Videodisc. He started teaching part-time in 1989, moving to full-time in 1995. He led his class to build one of the first news websites that streamed video in 1996. In 2011 he launched the very first dedicated mobile application development program. Phil retired from full-time teaching in 2015 and moved to working as a contractor with the Department of National Defence as a senior eLearning specialist.
MB30 Budget Video
7:30 AM - 8:15 AM Friday, October 27
Montego A
Mark Lassoff
Founder
Dollar Design School
Over two million people have learned coding and design from Mark Lassoff. Mark and his company are pioneers in new media learning, having created the first streaming media network dedicated to learning workforce and career skills. They produce broadcast-quality learning content that focuses on digital skills such as design, coding, and digital productivity. Mark is an in-demand speaker and has traveled the world to teach. He was named to the 40 under 40 in both Austin, Texas, and Hartford, CT. In 2017, Mark was awarded the prestigious Learning Guild Guild Master Award.
MB31 Learning Personalization
7:30 AM - 8:15 AM Friday, October 27
St Croix A
Jeff Batt
Founder
Learning Dojo
Jeff Batt has 15+ years of experience in the digital learning and media industry. Currently, Jeff Batt is a Learning Experience Designer for Amazon. He is the founder and trainer at Learning Dojo, a company dedicated to training you to become a software ninja in various eLearning, web, and mobile-related software applications. He was also the program manager of DevLearn for The Learning Guild. Jeff often speaks on developmental technologies such as xAPI, HTML5, augmented reality, mobile development, eLearning development tools, and more.
MB32 Mobile User Experience
7:30 AM - 8:15 AM Friday, October 27
St Croix B
Scott McCormick
CEO
Emergent Enterprise
Scott McCormick is a national speaker, CEO, editor and writer. In a 30+ year career he has helped launched three companies including his current business, Emergent Enterprise. He has spoken at ATD CETS Showcase, Learnaplaooza, Augmented World Expo, LiveWorx, Realities360,, and XR Immersive Enterprise 2020. Scott speaks and consults on topics such as emergent technology adoption strategy and user experience and is editor of emergent-enterprise.com, the tech news and insight website. He was featured in the 2019 eBook, What is Augmented Reality? and has delivered strategy webinars and onsite presentations to leaders in healthcare, manufacturing, hospitality, and consulting.
MB33 Measuring ROI
7:30 AM - 8:15 AM Friday, October 27
Andros AB
Sharon Link-Wyer
Principal Consultant
Leadership via Design
Sharon Link-Wyer is the principal consultant for Leadership via Design. She holds a PhD in leadership from Gonzaga University, an MEd in educational leadership with an emphasis in human resources, and a BA in education. After serving as a human resources director for several years, administering HR training, compliance management, and onboarding, Sharon worked as a classroom teacher with K-12 students and graduate students. Since then, she has focused on teaching adult learners. At Leadership via Design, Sharon provides instructional design consulting, leadership development, and course development for a variety of different industries. Her passion is leading and teaching.
MB34 Tactics for Designing Engaging eLearning
7:30 AM - 8:15 AM Friday, October 27
Martinique AB
Wolmar Hernandez
eLearning Developer
G Adventures
Wolmar Hernandez is an eLearning developer for G Adventures, as well as an avid graphic designer and programmer. Having previously worked for companies like SwissVBS as a software developer, Wolmar takes a problem and turns it into a solution. His career as a designer and programmer, spanning five years, led him to his passion for eLearning.
MB35 How to Write a Winning Conference Speaking Proposal
7:30 AM - 8:15 AM Friday, October 27
Antigua A
Kick-start your day—and your networking—with Morning Buzz, the popular early-bird discussions held each morning of the conference. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.
David Kelly
Chairman
The Learning Guild
David Kelly is the Chairman of the Learning Guild. David has been a learning and performance consultant and training director for over 20 years. He is a leading voice exploring how technology can be used to enhance training, education, learning, and organizational performance. David is an active member of the learning community, and can frequently be found speaking at industry events. He has previously contributed to organizations including ATD, eLearn Magazine, LINGOs, and more.
701 Getting Started with Learning Measurement
8:30 AM - 9:30 AM Friday, October 27
Martinique AB
While marketing departments have become increasingly adept at measuring their contribution to financial performance, L&D departments have traditionally been slower at using measurement techniques to prove their worth. There are increasingly sophisticated ways to measure the business impact of learning, yet many L&D professionals are struggling to get started with measurement. What’s the value of measuring learning impact, and how do you rise to the challenge?
This session will break down the latest measurement trends in L&D, from traditional measurement techniques to big-data solutions and data analytics made possible through the wider adoption of xAPI. You’ll learn practical tips for how to implement a successful impact measurement initiative, whatever your approach. The session will conclude with a segment on how to build a compelling business case for change to gain management buy-in.
In this session, you will learn:
- About current trends in learning impact measurement
- About the role of data analytics in L&D
- About the difference between traditional measurement approaches and big data
- Practical tips for getting a successful result from your measurement and data analytics projects
- How to build a great business case for future L&D investment in measurement
Audience:
Novice to intermediate designers, developers, project managers,
managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
xAPI, learning record stores (LRSs), and big
data.
Rose Benedicks
CEO
Dashe & Thomson
Rose Benedicks is a renowned learning design expert and CEO of Dashe & Thomson. She has won awards for her learning experiences and is recognized for her approach to workplace challenges. She excels in aligning learning with business needs and proving the ROI of well-designed learning experiences. She holds a masters in instructional systems technology from Indiana University, is a leading presenter in the industry, and teaches instructional technology at the University of Tennessee, Knoxville.
702 Using Prototyping to Revolutionize Your Development Process
8:30 AM - 9:30 AM Friday, October 27
Jamaica B
How many times have you had to redo a project after you thought you understood the challenge, the goals, or the requirements? As you start to build more complex interactions and applications, you need a process that will allow you to test a concept, measure its results, and iterate over and over until it meets the needs of your audience. These are not new concepts in software development, but L&D can learn how to adopt and utilize them.
This session will explore the software prototyping model as it pertains to L&D processes. You will learn about the best tools available for prototyping and the best techniques for sharing content, as well as gathering feedback. This session is ideal for L&D professionals at any level, including project managers and above. You will leave this session able to improve your process, improve your results, and reduce the amount of time you spend in development.
In this session, you will learn:
- How to use prototyping as soon as you get back to your office
- How to pick the best tool for your prototype
- How to effectively gather feedback from users before, during, and after each iteration
- Dozens of tips and resources to get you started
Audience:
Novice to advanced designers, developers, project managers,
managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
Microsoft PowerPoint and Apple Keynote to get
started; the Marvel app for mobile devices; and Adobe Experience for advanced
prototyping.
Nick Floro
Learning Architect/Imagineer
Sealworks Interactive Studios
Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.
703 Understanding the Virtual Reality Development Workflow
8:30 AM - 9:30 AM Friday, October 27
Trinidad AB
Virtual reality has matured into a technology that you can incorporate into eLearning components. As with any newly developed technology or process, eLearning developers may have difficulty identifying the hardware, software, and other resources they need to create eLearning in a virtual environment.
In this session, you will learn about the hardware, software, and online resources you can use to create VR environments. Learn about the workflow involved from start to final product, including creating and finding free assets, characters, and animations. You will explore 3-D modeling software, game engines, and animation websites while learning about the different file formats that will come together in a final project. You will take a look at commercial software and freeware to begin designing VR and 3-D learning environments. After this session, you will have the resources to start exploring the world of VR design.
In this session, you will learn:
- About different VR hardware for delivering the final product
- About different software for creating VR and 3-D environments
- Where to find tutorials to begin the creation process
- About computer specifications needed to run VR environments
Audience:
Novice to intermediate designers, developers, and project
managers.
Technology
discussed in this session:
Unity and Unreal game engines, Maya, Blender, Adobe
Captivate, Articulate Storyline 2, Mixamo, Carnegie Mellon animation database,
HTC Vive VR system, and JavaScript/C#/C++ scripts.
Keith Sensing
Training Specialist
American Homes 4 Rent
Keith Sensing is a training specialist at American Homes 4 Rent. He has been involved in multimedia design and the education industry for over 20 years. Keith has developed eLearning and multimedia and lectured for organizations including SAE Institute, the International Academy of Film and Television, the Audio Engineering Society, and Learning A-Z.
Antonio Montano
Learning Partner (Media Design)
MGM Resorts International
Antonio Montano is a learning partner (media design) at MGM Resorts International. He is a creative, highly motivated artist skill-equipped in digital illustration, 3-D design, and traditional media, and his current role is in creative design consulting for training and development. Antonio works alongside a diverse team of facilitators and curriculum designers to create guidebooks, training collateral, visual presentations, and advertisements.
704 Game Changer: Playing Your Way Through Niche or Dry Content
8:30 AM - 9:30 AM Friday, October 27
Antigua B
We’ve all had it happen—your employees did the compliance training, the required certification, the new content module, etc.—but a week later you realize that they retained nothing. Companies often overlook content that begs to be gamified—the very niche, complex, or boring content. Your new-hire orientations, compliance training, and required or annual certifications that your employees complete because they have to are the exact training that require your gamification investment to ensure the content isn’t glossed over and that your employees actually learn and retain the content and skills they need to succeed at work.
In this session, you’ll learn how a three-day PowerPoint lecture series for new-hire orientation was revitalized by gamifying the experience, leaving lasting impact on its learners and making waves in the field of learning and development. You’ll learn all the game elements that you need to take niche or dry content and turn it into engaging in-person or online games that your employees will talk about for months. You’ll walk away with ways to break major functions of your organization into a game that feels both approachable and grounded in reality. Design an unforgettable experience that will promote your learning objectives and have sustainable impact!
In this session, you will learn:
- Why gamification is so effective for making niche content accessible and engaging
- How to work with SMEs to tease out vital content
- About specific ways in which gamification cultivated empathy among participants for the work performed by their colleagues
- About game design elements that break down silos across the organization and enable people to see how their specific role impacts others across the company
Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Articulate Storyline 2 and Microsoft SharePoint.
Marci Morford
Learning Strategist
MarSea Consulting
Marci Morford is a learning strategist and leads MarSea Consulting, which builds custom training for companies that have outgrown their startup phase and are ready for streamlined, scalable, efficient training. She develops programs based on business goals, with laser focus on the ROI that growing companies require. Marci is also the director of programs of ATD Puget Sound, where she is currently overhauling traditional monthly lectures into a series of learning games, workshops, and parties. Marci writes for TD Magazine and won DemoFest at DevLearn 2017 (Best of Show - Non-Vendor) with the immersive, blended-learning onboarding game she developed for a global health non-profit.
Miranda Greenberg
Learning & Development Specialist
SightLife
Miranda Greenberg is a learning and development specialist at SightLife. She is a young L&D professional who’s already made a splash in the industry as the subject of a TD magazine article, “A Vision for Growth,” in 2016. Miranda combines her natural design talents with an innate sense of innovation to create learning experiences that drive results. She builds impactful training programs with stunning eLearning experiences and engaging instructor-led training. With a background in global health and medical anthropology, Miranda constantly seeks out new ways to impact lives around the world.
705 Cloud-Based Speech APIs for Spoken-Word Evaluation
8:30 AM - 9:30 AM Friday, October 27
Montego B
Imagine that you could simulate a customer call where your learner participates in a verbal conversation with a (pre-recorded) customer, rather than typing a response. Or that your learners could speak their responses to mobile devices rather than slowly tapping on a small software keyboard. You could then listen to and evaluate spoken responses, convert speech to text, and search for keywords and react to them.
In this session, you will be introduced to the latest cloud-based speech APIs and explore how to incorporate them into your courses. You will get an overview of the server-side code needed to bridge the connection between your course and APIs. You’ll walk through the JavaScript code needed to send audio to the server and evaluate the text response. And you’ll play with a live voice-enabled mini-course.
In this session, you will learn:
- About the Google Cloud Speech API
- How to capture the learner’s voice
- How to evaluate the text returned from the API
- How to update your course (in Articulate Storyline or Adobe Captivate) with the results
Audience:
Intermediate to advanced designers, developers, and senior leaders
(VP, CLO, executive, etc.). An understanding of JavaScript is helpful.
Technology
discussed in this session:
Cloud-based speech APIs; MEAN server using Node.js to bridge the
connection between the course and API; Adobe Captivate and Articulate Storyline.
James Kingsley
Senior Director Product Development
ELB Learning
James Kingsley, with a rich tenure of over 15 years in the eLearning domain, has always had a penchant for morphing tools and applications to achieve beyond their initial capacity. His recent venture, MicroBuilder, is a testament to his innovative prowess. Developed at ELB Learning, MicroBuilder is conceived to equip eLearning developers with a streamlined pathway to craft MicroLearning modules. His expertise stretches across a wide technical spectrum including Node.js, Vue, Mongo, with particular adeptness in integrating APIs, xAPI, SCORM, and extending the capabilities of existing tools. Besides being a seasoned coder, James has an eye for identifying and molding viable eLearning solutions, making significant strides in web, mobile, and desktop-specific realms. His relentless pursuit of refining and evolving eLearning solutions continues to mark a substantial footprint in the industry.
706 More than Micro: Designing Learning that Fits
8:30 AM - 9:30 AM Friday, October 27
Andros AB
Microlearning is a popular topic. But, while people are clamoring for it, the industry has not really defined it. Worse yet, the concept seems to shift depending on who you talk to. Is it short content? Does it require repetition? Do you need technology? Without a consistent understanding of the concept, L&D risks turning microlearning into yet another short-lived trend that fails to help people do their jobs better.
In this session, you’ll learn why microlearning is actually an “informed reimagination” of familiar L&D tactics. You’ll see how you can design learning solutions that “fit” within the modern workplace. You will discuss the importance of technology in a microlearning strategy, especially for distributed organizations, and hear real-world examples of how microlearning is driving bottom-line results. Finally, participants will work together to apply microlearning tactics to solve a few familiar learning and performance challenges. You’ll leave armed with the principles necessary to start applying microlearning in your everyday work.
In this session, you will learn:
- About the meaning and value of microlearning within modern workplace learning
- How to establish guiding principles for learning solutions that fit today’s organizations
- About everyday learning behaviors that support effective microlearning
- Practical ideas for introducing microlearning tactics into existing L&D strategy
Audience:
Intermediate designers, developers, project managers, and managers.
Technology
discussed in this session:
Microlearning platforms, learning management
systems (LMSs), and social tools.
JD Dillon
Chief Learning Architect
Axonify
JD Dillon became a learning and enablement expert over two decades working in operations and talent development with dynamic organizations including Disney, Kaplan, and AMC. A respected author and speaker in the workplace learning community, JD continues to apply his passion for helping people around the world do their best work every day in his role as Axonify's chief learning architect. JD is also the founder of LearnGeek, a workplace learning insights and advisory group.
707 User Interface Design for eLearning
8:30 AM - 9:30 AM Friday, October 27
St Croix B
It’s hard enough to get learners to engage with the content of your eLearning course. This issue is compounded even further when learners can’t figure out how to use the course in the first place. All too often, new eLearning designers put their focus solely into designing the learning content while ignoring the interface it’s encapsulated in.
This session will explore simple rules for designing an eLearning user interface that promotes engagement, interaction, and learning. Using real-life examples, you will examine how simple interface changes can remove visual distraction and redundancy. You will leave this session able to improve your eLearning courses by removing user interface distraction and promoting intuitive action by the learner.
In this session, you will learn:
- How bad user interface decisions distract from the learning process
- Simple rules for designing effective eLearning user interfaces
- How to visually distinguish interactive elements from your course content
- How to promote intuitive action by the user through visual cues
Audience:
Novice to intermediate designers, developers, and project managers
with a basic understanding of eLearning design and development.
Technology
discussed in this session:
General eLearning authoring tools (e.g.,
Articulate Storyline and Adobe Captivate).
Tim Slade
Creator
The eLearning Designer's Academy
Tim Slade is a speaker, author, award-winning freelance eLearning designer, and creator of The eLearning Designer's Academy. Having spent the last decade working to help others elevate their eLearning and visual communications content, Tim has been recognized and awarded within the eLearning industry multiple times for his creative and innovative design aesthetics. Tim is also a regular speaker at international eLearning conferences, a recognized Articulate Super Hero, and author of "The eLearning Designer's Handbook."
708 CANCELLED - Cognition, Emotion, and Social Learning in Learning Design
8:30 AM - 9:30 AM Friday, October 27
Montego A
Historically, adult learning has been about facts. People are experts at filling their brains with facts, but sometimes they forget about relevancy, recall, usability, and impact. How can you design learning that speaks to the “whole learner”? How can you make a dramatic impact and ensure effective performance outcomes?
In this session, you will explore how to design learning programs for the “whole learner,” addressing learners’ cognitive, emotional, and social characteristics. You will examine the concept of learning as the interaction between three dimensions: content, incentive, and interaction. You’ll be introduced to real-world examples of this concept and be provided with an easy process to apply in your own learning design. This session will include an interactive exercise to demonstrate the application of the “whole learner” concept to microlearning and instructional videos.
In this session, you will learn:
- How to recognize the specific cognitive, emotional, and social aspects of a learning deliverable
- How to apply a “whole learner” design process to your learning design
- How to identify the potential for increasing performance through driving the incentive
- How to augment existing learning deliverables with emotional and social engagement
Audience:
Novice to advanced designers, developers, managers, and directors
who are familiar with adult learning theory and basic learning design concepts.
Technology
discussed in this session:
Desktop and mobile.
Monica Savage
President
Obsidian Learning
Monica Savage is the president of Obsidian Learning. Her 16 years of experience in variety of industries have given her a structured yet flexible approach to efficient organization and successful management of complex processes and organizations. Her master’s degrees in Chemistry and Chemical Engineering add depth to many of Obsidian’s scientific and technical projects. Her straightforward, collaborative approach to communication—both internally and with customers—and her creative problem solving abilities have been fundamental to Obsidian’s delivery of out-of-the box ideas and projects on time and on budget.
709 Designing Virtual Training for Mobile Devices
8:30 AM - 9:30 AM Friday, October 27
Barbados A
A growing number of participants in live online virtual training classes are joining by mobile device, which means they connect via the platform mobile app instead of using the full desktop program. This creates a problem because most virtual training designs assume that all tools and features will be available for learning activities, yet most virtual classroom apps only have limited features. So how should you design for learning transfer?
In this interactive session, you will learn how to design engaging virtual training programs when some (or all) of your participants connect to the live online session from a mobile device. You’ll first learn the important details of why virtual training platform functionality is different on mobile devices, and you’ll explore several of the common key differences. You’ll explore three specific limitations that occur and corresponding challenges that mobile learners face. You’ll discover how to prepare learners in advance, and most importantly, you’ll learn five techniques to design engaging virtual training when your audience is either mixed or fully mobile.
In this session, you will learn:
- About common key differences between virtual classroom desktop programs and their corresponding mobile apps
- About three specific limitations that learners face when connecting to virtual training via mobile device
- How to prepare learners in advance when they plan to connect via mobile device
- Five techniques to design engaging virtual training for mobile participants
Audience:
Novice to intermediate designers.
Technology discussed
in this session:
Adobe Connect, Cisco WebEx, GoToTraining, and Zoom.
Cindy Huggett
Principal Consultant
Cindy Huggett Consulting
As a leading industry expert and 20+ year pioneer of virtual training, Cindy Huggett, CPTD, has vast experience delivering engaging learning solutions via the virtual and hybrid classroom. She's the author of six acclaimed books on the subject, including The Facilitator's Guide to Immersive, Blended and Hybrid Learning. She is a past member of the ATD global board of directors and was one of the first to earn the Certified Professional in Learning and Performance (CPLP now CPTD) credential. She holds a master's degree from the University of Pittsburgh and was a Triangle Business Journal 30- Under-30 Award Winner.
710 What Does Community Mean in 2017?
8:30 AM - 9:30 AM Friday, October 27
Antigua A
With the advent of Web 2.0, the concept of community has been able to extend not only virtually, but also into different sectors inside and outside organizations. The extension and expansion has rekindled interest in community: how it forms, how it can be maintained, and how it can be leveraged for marketing consumer products and services as well as for learning.
In this panel session, three experts will share their experiences of, research into, and beliefs about the state of community in 2017. The discussion will explore its foundational elements and evolution, and will gaze into the future of learning communities and the role they can play in organizations.
In this session, you will learn:
- What community is and what it isn’t
- About the various types of community and their purpose
- How technology can positively and negatively impact community
- How community can be channeled for organizational learning
- About the role L&D can play in supporting community in the workplace
Audience:
Novice to intermediate designers, developers, managers, and directors.
Trina Rimmer
Director, Community and Customer Engagement
Articulate
As the director of community and customer engagement with Articulate, Trina uses her many years of eLearning design and development expertise to guide the creation of inspiring content for our community of workplace learning professionals, E-Learning Heroes. Before joining Articulate, Trina worked as an instructional designer, eLearning developer, and writer focused on delivering creative, engaging, and effective learning solutions to various companies, from global aid organizations to Fortune 500s.
David Kelly
Chairman
The Learning Guild
David Kelly is the Chairman of the Learning Guild. David has been a learning and performance consultant and training director for over 20 years. He is a leading voice exploring how technology can be used to enhance training, education, learning, and organizational performance. David is an active member of the learning community, and can frequently be found speaking at industry events. He has previously contributed to organizations including ATD, eLearn Magazine, LINGOs, and more.
Julian Stodd
Author and Founder
Sea Salt Learning
Julian Stodd is an author and founder of Sea Salt Learning, a global learning consultancy helping organizations adapt and thrive in the social age. Much of his consultancy work is around the need for social leadership, the design of scaffolded social learning, planning for organizational change, and the impacts of social collaborative technology. Julian comes from an academic background in communication theory, psychology and neurophysiology, learning design, educational psychology, museum education, and philosophy. He is a proud global mentor with the Cherie Blair Foundation for Women, and a Trustee of Drake Music, a charity that works to break down disabling barriers to music through education and research. He was awarded the Learning Performance Institute’s Colin Corder Award for Services to Learning in 2016. He has written 10 books, including The Social Leadership Handbook, Exploring the World of Social Learning, and A Mindset for Mobile Learning.
711 From Content-Centric to Learner-Centric Design at Amazon
8:30 AM - 9:30 AM Friday, October 27
St Croix A
Corporations large and small are still too often hung up on content when it comes to enablement. For example, in situations where a tool (such as Salesforce or something proprietary) is being updated, enablement tends to focus on filling learners’ heads with knowledge and understanding of the changes. But knowledge transfer is not enablement. Focusing on content is the wrong approach.
You will leave this session armed with case studies of how one of the most complex organizations in the world slowly and iteratively pivoted from a content-centric focus on training and enablement to a learner-centric focus. These case studies are from right on the ground, and they will help you start telling the right stories to your stakeholders as you seek to make your training more learner-focused and thus more effective.
In this session, you will learn:
- What has not worked to turn a complex organization toward the learner
- About specific use cases for eLearning and instructor-led training
- How to manage organizational change toward learner obsession
- How to drive buy-in from stakeholders
- About the value of a competency-model-driven training architecture
Audience:
Novice to advanced project managers, managers, and senior leaders
(VP, CLO, executive, etc.).
Technology
discussed in this session:
eLearning modules and virtual instructor-led
training.
Jared Garrett
Senior Instructional Designer
Amazon Media Group
Jared Garrett is a senior instructional designer at Amazon Media Group. He has led teams for over 16 years in a variety of settings: foreign language teaching, corporate training, eLearning, curriculum development, learning and training architecture, and team cultivation and building. He makes eLearning, architects complex training solutions, develops and delivers workshop training sessions, and consults on new and existing training—all while doing his own graphic design and writing and publishing adventure novels.
712 Building a Recording Studio for Less
8:30 AM - 9:30 AM Friday, October 27
Jamaica A
Many learning professionals are faced with limited and shrinking budgets, but at the same time, they’re expected to create professional audio and video. So how do you convince your management to let you build a recording studio?
In this session you will learn how, after some research on materials, a team at Micron Technology was able to take over a regular meeting room and convert it into a recording studio—complete with green screen, lights, and sound-dampening walls—for less than $1,400, with most of the materials costing less than $900. You’ll learn from their success, which included convincing budget approvers that their efforts were worth the money spent.
In this session, you will learn:
- About the difference between sound dampening and soundproofing
- Which sound material is best for you
- How to justify your needs to decision makers
- Tips on recording audio
Audience:
Novice to intermediate developers. Experience
recording voice-overs for eLearning events is good to have but not required.
Andy DeCuir
IT Training Analyst
Micron Technology
Andy DeCuir, an information-technology (IT) training analyst with Micron Technology, has been in the learning and development profession for 22 years, with nearly 20 years' experience working within corporate IT departments. He has a broad range of experience in providing instructional design, online course development, instruction, and training for information systems, customer support, and human resource environments. Andy has been involved in multiple implementations of systems, including eLearning implementations at two different companies. He is an active member of The eLearning Guild, was on the team awarded Best Training Design in 2000 from the New Orleans Chapter of ASTD, was a judge for the 2006 Brandon Hall Excellence in Learning Awards, and has presented at multiple industry conferences.
Tim Hush
Global L&D Sr. Specialist, eLearning
Micron Technology
Tim Hush, global eLearning specialist, has been in the learning and development profession for 28 years, with the past 23 years at Micron Technology. He has a vast experience in instructional design, web design, eLearning design, instruction, and training for manufacturing and HR systems. He has created and currently helps manage a global team of eLearning developers located in four different countries.
713 The Documentary Film as a Teaching Tool
8:30 AM - 9:30 AM Friday, October 27
Barbados B
Hands-on exercises and scenario-based training are effective, but they can’t always do the whole job. Storytelling with documentaries can engage learners and give them the context they need in topic areas like policy, leadership approaches, and organizational history.
In this session, you will learn how to find and develop documentary content and how to use it effectively in your courses. You’ll learn about rights and permissions and see examples of how carefully chosen documentary pieces can give your courses greater flexibility, an easier “sell” to learners, and higher retention of content. You'll examine sample lesson plans showing how instructors can use documentary materials from PBS and the New York Times Learning Network, and you'll explore the challenges and benefits of developing materials in-house using the de Beaumont Foundation’s Public Health and Politics course as an example.
In this session, you will learn:
- When to use and when not to use documentary video in your courses
- What you need to know about rights and permissions related to using existing AV materials in your courses
- How you can use lesson plans and discussion questions with documentary clips in your courses
- Where to look for videos you can use in your courses
- The basics of developing your own documentary-style videos
Audience:
Intermediate designers and developers.
Technology discussed in this session:
Vimeo, YouTube, Articulate Storyline, Adobe Captivate, and video editing software like iMovie, Windows Movie Maker, Final Cut, Sony/Magix Vegas, and Adobe Premiere.
Adam Judge
Senior Learning Officer
de Beaumont Foundation
Adam Judge is a senior learning officer at the de Beaumont Foundation, a role he has held since 2012. Adam is involved in the design and development of the foundation’s distance learning and workforce development efforts, and he provides advice and technical expertise to partner organizations. In 2016, he produced the foundation’s short documentary Public Health and Politics: Examining the Surgeon General and designed the accompanying eLearning course. Adam’s goal is to use interactivity and rich media experiences to make online learning effortless, engaging, and enjoyable. He has a master’s degree in instructional systems design from New York University.
714 Getting Your Graphic Design Skills from Okay to Great
8:30 AM - 9:30 AM Friday, October 27
St Thomas AB
You design or develop learning content, but you didn’t go to art school and you don’t have a visual design background. Before entering L&D you could barely create a PowerPoint that wasn’t just a bullet list with 800 words, and now you’re asked to create visually complex projects like eLearning, apps, eBooks, and more. You may have learned some basic design principles on your own, but you still know your visuals could use some more polish. So how do you get your visual design work from merely sufficient to great?
In this session, you’ll take your visual design skills to the next level by exploring how to use a visual theme to guide your design process. You’ll apply graphic design principles to consider when to be visually consistent and when to add variety to your projects. You’ll also develop your own plan for deliberate practice for your next project. You’ll discover how to go beyond using visuals to just decorate the screen, and instead have them help organize, explain, and enhance your content!
In this session, you will learn:
- What a visual theme is, why it’s important, and how to create one
- When to apply visual consistency and when to add variety to your projects
- How to communicate visually first and use words to support a visual message
- Tips for developing a plan for deliberate practice of your visual design skills in the projects you create
Audience:
Novice to intermediate designers and developers.
Technology
discussed in this session:
The skills in this session are universal, but examples from Articulate
Storyline 2, Adobe Illustrator, and Adobe Photoshop will be used to demonstrate
some techniques.
Caro Sanderson
E-Learning Developer II
Intermountain Healthcare
Caro Sanderson is an eLearning developer for Intermountain Healthcare with more than 10 years of experience. She started out as a graphic designer and after discovering the world of eLearning, fell in love with it. Caro completed a master’s degree in instructional technology and learning science at Utah State University in 2014. She is passionate about design, creativity, and ideas.
715 BYOL: Building an Adaptive Course in Storyline
8:30 AM - 9:30 AM Friday, October 27
Montego DE
“I don’t have time for this.” “I already know this stuff.” “Do I have to go through all of this?” How often have you heard complaints like these? Everyone is busy these days. Wouldn’t it be nice if you could do something to lighten the load?
In this hands-on session, you’ll use standard Storyline features to build a course that adapts itself to your audience based on how they’re doing. You’ll create a pretest to evaluate pre-existing knowledge and use that information to allow your learners to skip sections that cover content they already know. You’ll practice setting up remedial sections to give more content or practice to those who need it. Finally, you’ll develop a final test that ends as soon as the learner passes or fails, instead of making them go through the rest of the test questions.
In this session, you will learn:
- How to customize course content based on pretest results
- How to show remedial content only when needed
- How to end the final test early—as soon as the learner passes or fails
- How to make your course adjust itself based on learner performance
Audience:
Novice to advanced designers and developers with a basic knowledge
of Storyline, particularly working with triggers.
Technology
discussed in this session:
Articulate Storyline 1 or 2.
Participant
technology requirements:
Laptop running Articulate Storyline 1 or 2.
Simon Blair
eLearning Specialist
SimonBlairTraining.com
Simon Blair is an evil genius and all-around great guy. He has developed eLearning and associated apps, spearheaded quality and efficiency initiatives, and is a go-to source for all things LMS and eLearning technology, supporting colleagues around the globe. At various points he has also been a software developer, a teaching assistant on back-country camping courses, a technical trainer, and a facilitator of virtual and in-person training across North America. He's also facilitated hands-on sessions at multiple North American conferences.
716 BYOL: Microvideo—Making Every Second Count
8:30 AM - 9:30 AM Friday, October 27
Montego C
Microlearning videos under one minute in length require rapid storyboarding and predefined video content structures. As the length of the video decreases, so does the optimal format of the video. Leaving out too many details will have a negative effect on your learning strategy. Every second counts for your learner!
In this session, you will learn the process for creating microvideo, including video length considerations, optimal short video structures, emotional push/pull events, and instructional media strategies. Explore the steps for creating microcontent and tricks for using video analytics to select the best content for a microvideo. You will leave with specific formulas for creating short-form video-based content.
In this session, you will learn:
- About the various structures for microvideo
- When to use microvideo for learning
- Formulas for opening and closing a microvideo
- About the importance of emotional pull and push techniques
- Effective instructional microvideo techniques
Audience:
Novice and intermediate designers and developers.
Technology
discussed in this session:
Video content management systems, video playback, and
storyboarding tools.
Technology required:
A computer with a video editing tool loaded.
Josh Cavalier
Founder
JoshCavalier.ai
Josh Cavalier has been creating learning solutions for corporations, government agencies, and secondary education institutions for nearly 30 years. He is an expert in the field of learning & development and has applied his industry experience to the application of ChatGPT and other Generative AI frameworks for business and life skills. Josh is passionate about sharing his knowledge and has a popular YouTube channel that shares tips and tricks on Generative AI. He is a seasoned speaker, presenting at conferences like DevLearn, Learning Solutions, ATD ICE, TechKnowledge, NAB, and Adobe MAX.
801 xAPI: Where It’s At and How to Get Started
10:00 AM - 11:00 AM Friday, October 27
Antigua A
Is xAPI here to stay? This is the billion-dollar question. With any new technology, there’s a small set of early adopters who take the plunge while others wait in the wings. When you’re responsible for the learning and development of a large organization, it’s wise to wait and see if this is going to get traction or if it’s just a well-hyped flash in the pan.
Until recently, using xAPI meant custom programming, close work with your LRS provider, and custom reporting tools. It just wasn’t scalable for enterprise-wide adoption. Today, xAPI is ready for wider adoption. This session will cover the state of xAPI adoption and what you’ll need to get started. You’ll examine how many major courseware development tools have varying degrees of basic conformance with xAPI and can send statements to an LRS. You’ll discuss several LRSs that are commercially available, as well as the LMS providers that are adding an LRS to their suites. Conformance specifications are evolving, and more tools that previously never used SCORM are adopting xAPI.
In this session, you will learn:
- How to convince your organization that xAPI is here to stay and it’s time to begin adoption
- How to identify specific projects that are good candidates for early xAPI use
- A platforms and tools strategy for adopting xAPI
- How to work with vendors and partners to plot a course forward
Audience:
Novice to advanced designers, developers, project managers, and
managers.
Technology
discussed in this session:
xAPI
Megan Torrance
CEO
TorranceLearning
Megan Torrance is CEO and founder of TorranceLearning, which helps organizations connect learning strategy to design, development, data, and ultimately performance. She has more than 25 years of experience in learning design, deployment, and consulting . Megan and the TorranceLearning team are passionate about sharing what works in learning, so they devote considerable time to teaching and sharing about Agile project management for learning experience design and the xAPI. She is the author of Agile for Instructional Designers, The Quick Guide to LLAMA, and Making Sense of xAPI. Megan is also an eCornell Facilitator in the Women's Executive Leadership curriculum.
802 Case Study: Leveraging xAPI to Reach Kirkpatrick Level 4 Impact
10:00 AM - 11:00 AM Friday, October 27
Jamaica B
Beyond measuring ROI and engagement, L&D should be considering the ongoing effect training has on business metrics. Understanding the financial impact of training is challenging. xAPI is a powerful enabler to help reach level 4. xAPI also triggers visualizations to manage learning impacts on business metrics. It can dynamically correlate learning to performance metrics, helping predict when business issues will occur and where coaching opportunities exist.
This xAPI case study session will explore business issues and best practices used to sell the project to leadership and gain ongoing adoption—aligning learning impacts to business priorities. You will learn how Applied Industrial Technologies created an LRS to visualize and correlate business competencies with sales and operational KPIs including revenue, gross profit, business acumen, and other performance metrics. See also how automatic aggregation of disparate data sources eliminated the need for manual data collection and resulting errors. By leveraging xAPI, Applied Industrial Technologies was able to create sustainability by identifying key areas requiring additional training, map competencies to key management benchmarks, and create visualizations to help managers understand comprehension versus application.
In this session, you will learn:
- How to look at learning skills and KPI metrics to identify the financial impact
- How this approach can reduce errors and time occupied by manual spreadsheets
- Why understanding business goals and getting executive buy-in should always be your first step to a new L&D initiative
- How to shift the role of learning staff from compliance to coaching
Audience:
Intermediate to advanced designers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
SAP SuccessFactors, SCORM Cloud, Knoa, Microsoft Excel, SQL Database, Experience API (xAPI), and Watershed.
Andy Webb
Director of Training
Applied Industrial Technologies
Andy Webb is the director of training at Applied Industrial Technologies, where for 20 years he has been a catalyst for driving change in sales, operations, and finance. Andy led the development of Basic Business Finance (BBF), one of the first xAPI courses to dynamically correlate learning competencies with performance metrics. BBF received a 2017 Brandon Hall Gold award and a Learning & Performance Leadership Award from Greater Cleveland ATD and Cleveland State University.
803 Learning and Development in the Internet of Things
10:00 AM - 11:00 AM Friday, October 27
Martinique AB
For the past 30 years, L&D professionals have done everything they can to stuff the entire world into a computer screen. Building the perfect virtual environment for learners has been the “holy grail” for years and is still elusive. One wrong turn, and you’re leaving the Matrix and running straight into the uncanny valley! So why not use the real world already all around you?
What options are available? From talking to your students with Alexa to taking advantage of the smorgasbord of sensors available on smartphones, there are many to choose from. But they all come at a cost: costs like security, ease of use, and, obviously, financial costs. And the Internet of Things isn’t always the right answer. In this session, you will navigate the minefield that can be the IoT. You’ll look at how to assess the needs, the options, and the best ways to provide your learners the immersive learning environments they want.
In this session, you will learn:
- What the Internet of Things is
- How the IoT can help you create more immersive environments
- About IoT options that are available today
- How to assess whether IoT options will work for you
Audience:
Novice to intermediate designers, developers, project managers,
managers, and directors.
Technology
discussed in this session:
Internet of Things application programming
interface (API), Internet security, Amazon Alexa, Google Home, Particle Photon,
Arduino, Raspberry Pi, programming in general, Bluetooth, and Wi-Fi.
Anthony Altieri
IDIoT in Chief/xAPI Evangelist
Omnes Solutions
Anthony Altieri is the IDIoT in Chief (instructional developer for the Internet of Things) and founder of Omnes Solutions, as well as an xAPI evangelist, authoring a course on xAPI Foundations for LinkedIn Learning. Anthony has worked on multiple projects implementing global LMS systems. He is a maker, focusing on user analytics and bringing the virtual learning world and the real world together through the use of Bluetooth beacons and other IoT devices using xAPI. Anthony has lectured to audiences on topics ranging from the spread of HIV to network security, content development, why it’s important to learn to code, and, of course, xAPI.
804 Create the Right Content Under a Ticking Clock
10:00 AM - 11:00 AM Friday, October 27
St Croix B
All education organizations struggle to work within the triple constraint: quality, cost, and time. When adding additional resources or extending a deadline is not an option, designers can be faced with sacrificing the quality of the product in order to stay within the project’s limitations. When faced with this dilemma, maximizing your design-per-minute ratio is key.
In this session, you will learn how to outline your content to fit most naturally into eLearning formats. You will learn techniques to stretch your work further to create interesting, related course models from a single design. You will explore how rapid modification of color, placement, and symmetry can very quickly add interesting design schemes to already developed content and richness to a course where repetition was prevalent. Additionally, you will learn some simple, quick practice exercises that will help train your mind to work faster while maintaining the creative edge that your courses deserve.
In this session, you will learn:
- How to outline your content to naturally align to an eLearning modality
- How to create base-functional designs to speed up your startup time
- How to modify base-functional designs and existing content to increase volume
- How to facilitate or complete short practice sessions to improve design speed
Audience:
Novice to advanced designers, developers, and managers. Students
will need a base understanding of how to use Articulate Storyline or a similar
design software.
Technology
discussed in this session:
Articulate Storyline 2 and Microsoft PowerPoint.
Wade Wilder
Education Coordinator
Texas Department of Agriculture
Wade Wilder is head of education and training at the Texas Department of Agriculture and spends his workdays teaching schools and daycare centers how to feed healthier food to children. A former Texas Tech Red Raider, Wade has a two-decade history in various roles but never departed the education arena. He has spent his career asking the simple question, “What does success look like?” and working with students to arrive there.
805 Design Thinking for Problem-Solving
10:00 AM - 11:00 AM Friday, October 27
St Thomas AB
In today’s world, the first answer to every challenge seems to be a meeting. You hold meetings to talk about meetings, and then you schedule follow-up meetings. But how productive are you in those conversations, and are you really solving problems? Are you optimizing your time and ability to collaborate? Does everyone have a voice at the table?
This session explores the evolution of design thinking, techniques for identifying problems, and strategies for creative problem-solving to promote innovation in business and in the classroom. You will identify a problem and actively participate in various innovation and creative thinking exercises to address it, including affinity clustering, root cause analysis, and techniques such as Rose, Thorn, Bud and Visualize the Vote.
In this session, you will learn:
- How to identify problems using problem-framing techniques
- About design thinking methods for team collaboration
- Techniques to empathize with people and processes
- Techniques for ideation and prototyping new solutions to problems
- About the importance of gathering feedback and iterating to new solutions
Audience:
Novice to advanced designers, developers,
project managers, managers, directors, and senior leaders (VP, CLO, executive,
etc.).
Kristin Machac
Design Thinking Consultant
Kristin Machac is a Design Thinking consultant She has more than a decade of instructional design experience in corporate and higher education environments. Kristin has led creative thinking and problem-solving workshops, and she has presented regionally and nationally on topics such as solving business problems with design thinking, enhancing online learning with personal interaction, and applying design thinking to course design.
Holly Cline
Department of Design Chair and Professor of Interior Design
Radford University
Holly L. Cline is a department chair for the Department of Design and the online MFA in design thinking at Radford University. She holds a PhD and earned her degrees from Virginia Tech, University of Kentucky, and Centre College. Holly is certified by the National Council for Interior Designers (NCIDQ), is a LEED accredited professional, and has taught for over 21 years. She is passionate about finding innovative solutions and innovation within the parameters of design thinking and socially responsible design. Holly has received numerous professional awards, been a keynote speaker for multiple organizations in Virginia, and presented both nationally and internationally.
806 Building Your eLearning Portfolio
10:00 AM - 11:00 AM Friday, October 27
St Croix A
Regardless of your job title, if you’re working in the eLearning field, particularly in a production capacity, you need an eLearning portfolio. Why do you need an eLearning portfolio? Because it will work for you! Portfolios allow you to focus on the things you really enjoy doing, while potentially funneling prospective clients to your inbox.
Building your eLearning portfolio doesn’t need to be an overwhelming task. This session will equip you for the portfolio-building journey, and you’ll learn insider information about what works well, what doesn’t work at all, and lessons learned in building an eLearning portfolio. You will also have the opportunity to address your most pressing concerns.
In this session, you will learn:
- About the importance of an eLearning portfolio
- About common challenges in building an eLearning portfolio and how to overcome them
- How to build out and host your portfolio
- How to promote your portfolio
Audience:
Novice to advanced designers and developers.
Ashley Chiasson
Senior eLearning Developer
Traliant
Ashley Chiasson is an award-winning instructional designer and eLearning developer with over 15 years of experience. She is the senior eLearning developer at Traliant, where she creates high-quality, binge-worthy compliance training. She holds a masters degree in education (post-secondary studies) and a bachelor of arts in linguistics and psychology.
807 Encouraging a Feedback Culture in the Course Production Process
10:00 AM - 11:00 AM Friday, October 27
Jamaica A
You know that it’s best to gather feedback from stakeholders early and often. But you also may have experienced times when inviting stakeholders to review early versions of your work made it difficult for projects to stay within scope, on schedule, and on budget.
In this session, you will learn how McKinsey & Company incorporates feedback into the course production process by using controlled iterations. This approach allows planned time and space for stakeholders to provide feedback throughout the course development process. You will learn about McKinsey’s course production process and how designers approach feedback with stakeholders and sponsors. You will also explore a sample project tracker, which McKinsey uses to track a project plan, move through different phases of the process, and communicate feedback to the course authoring team.
In this session, you will learn:
- About an approach to the course production process that is centered around stakeholder feedback
- How to balance stakeholder feedback with project scope, schedule, and budget
- About a sample project tracker
- Tips and tricks for moving a project through different phases of the process
Audience:
Novice to intermediate developers, project
managers, and managers who have some experience with the course production
process.
Pam Lee
Client Delivery Director
McKinsey & Co.
Pam Lee is a leader within McKinsey Academy’s delivery organization at McKinsey & Company. She has over 20 years of experience at McKinsey, and has held roles in content development, instructional design, and course operations. Prior to entering the learning field, Pam held several IT-focused roles at McKinsey—from business analyst to portfolio manager. She has a master’s degree in education technology leadership from George Washington University.
Jen Kruper
Senior Knowledge Expert & Learning Architect
McKinsey & Co.
Jen Kruper is a senior knowledge expert and learning architect with McKinsey Academy focused on leading a team of learning professionals who work with clients to diagnose, design, and develop learning solutions. She draws on research in cognitive science to design experiences that shift mindsets and accelerate behavior change to advance clients' business goals. In her role at McKinsey, she focuses on developing robust capability-building offerings for clients and advising clients on learning and development challenges.
808 Overcoming Barriers to Games and Gamification for Learning
10:00 AM - 11:00 AM Friday, October 27
Montego B
Games and gamification are new ideas to many organizations. Executives may perceive games for learning as child’s play, or may struggle to understand how they’re different from the scenario-based learning you already have. Furthermore, some see gamification as an artificial reward system that will have no long-term benefits.
Moving your organization forward with new approaches to learning and development can be challenging—especially when the new approaches involve nontraditional ideas or technologies. Join our panel of experts as they discuss how you can overcome the most common barriers to games and gamification and ramp up your organization’s performance.
Bianca Woods (Host)
Customer Advocacy Manager
Articulate
Bianca Woods is a customer advocacy manager at Articulate. Her past experience includes working on the community and event programming for the Learning Guild, learning and communications roles at BMO Financial Group, and teaching art. Bianca is passionate about how visual design and multimedia can help people learn, loves test-driving new technology, and collects photos of bizarre warning signs.
Nick Floro
Learning Architect/Imagineer
Sealworks Interactive Studios
Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.
Alexander Salas
Learning Experience Designer
StyleLearn
Alexander Salas is an instructional systems developer and learning experience designer with 14 years of experience specializing in the blend of learning technologies and gamification for performance outcomes. Since 2007, Alex has worked in every facet of corporate learning and performance enablement for Fortune 100 enterprises such as Philips, Centene Corporation, and Dell Technologies. He's the owner of StyleLearn, an eLearning design firm helping clients of all sizes. He's also the chief of awesomeness at eLearning Launch, the online academy for digital learning professionals.
Marci Morford
Learning Strategist
MarSea Consulting
Marci Morford is a learning strategist and leads MarSea Consulting, which builds custom training for companies that have outgrown their startup phase and are ready for streamlined, scalable, efficient training. She develops programs based on business goals, with laser focus on the ROI that growing companies require. Marci is also the director of programs of ATD Puget Sound, where she is currently overhauling traditional monthly lectures into a series of learning games, workshops, and parties. Marci writes for TD Magazine and won DemoFest at DevLearn 2017 (Best of Show - Non-Vendor) with the immersive, blended-learning onboarding game she developed for a global health non-profit.
809 xAPI Basics for Mobile Learning
10:00 AM - 11:00 AM Friday, October 27
Barbados B
Mobile learning projects can be tremendously difficult to measure and track using SCORM. As a matter of fact, there is some data that cannot be captured at all. For organizations moving into multi-screen learning platforms, capturing important information about how the audience interacts with content is a critical missing piece.
In this session, we will review examples of how xAPI can be used to report data on interactions with mobile learning content. We will discuss how you can apply and customize this approach to your mobile content, gaining valuable insight from the rich data you can collect. Specifically, we will review two examples: an interactive eBook and a mobile learning solution and assessment tool built into Adobe Captivate. You will leave with sample files that you can apply to your own projects.
In this session, you will learn:
- How xAPI and cmi5 function
- How xAPI and cmi5 were applied to projects to collect specific interaction data
- How xAPI can be programmed into mobile learning solutions, what happens to the data, and how it can be used
Audience:
Intermediate and advanced designers and developers.
Technology
discussed in this session:
Sigil, Adobe Captivate, LRS, xAPI, LMS, HTML5, cmi5, and JavaScript.
Sarah Mercier
CEO & Strategic Consultant
Build Capable
Sarah Mercier, CEO and strategic consultant at Build Capable, specializes in instructional strategy and learning technology. Sarah is known for translating highly technical concepts and research to real-world practice. She is an international facilitator for the Association for Talent Development and Greater Atlanta ATD Past President. Her innovative learning solutions have been recognized by winning industry awards, such as Best of Show at FocusOn Learning DemoFest for xAPI for Interactive eBooks, and Best Performance Support Solution at DevLearn DemoFest for Critical Success Factors training and assessment tool. Sarah is a frequent speaker at industry conferences and business events on topics such as instructional design and development, accessibility, data strategy, and learning ecosystems. Her work has been published in ATD’s 2020 Trends in Learning Technology, The Book of Road-Tested Activities, TD Magazine, Learning Solutions Magazine, CLO Magazine, and a variety of other training and workforce publications.
810 From LMS to Ecosystem: Going Beyond Implementation
10:00 AM - 11:00 AM Friday, October 27
Andros AB
There are many books, presentations, and consultants that focus on LMS implementation, but what you do after implementation can make the difference between simply putting a new system in place and shaping a learning ecosystem that becomes part of corporate culture, aligning compliance, talent development, and business goals. Failure to identify tools to evaluate the health of your learning infrastructure often leads to student abandonment and limits the value of L&D.
This session will cover the real-world keys to successful system implementation. Using case studies from a number of industries, you will see what happens in year two, three, and beyond to nurture an environment where learning and performance support are embedded into users’ daily lives. Topics will include: painting a vision of your learning ecosystem; leveraging system integration to streamline training; using xAPI and other tools to evaluate training content; how to know when you’ve outgrown your current systems; creating a learning system governance model; and managing learning projects, team members, and expectations.
In this session, you will learn:
- Steps for a successful LMS implementation
- How to define the key features of an LMS governance module
- About a continuous evaluation and improvement process for training
- About the components of your learning ecosystem
- How to avoid common pitfalls of L&D project management
Audience:
Intermediate to advanced project managers, managers, directors,
and senior leaders (VP, CLO, executive, etc.) with a basic understanding of
learning technologies, such as LMSs and authoring tools, and project
management.
Technology
discussed in this session:
Learning management systems (LMSs), learning
record stores (LRSs), human resource information systems (HRISs), document and
content management systems, and xAPI.
Duncan Welder
Director of Client Services
RISC
Duncan Welder is a director of client services for RISC. He is an educational technology geek, having spent over 20 years implementing learning management systems, domestically and abroad, to manage regulatory compliance. As an xAPI evangelist with a career grounded in instructional design and eLearning, Duncan has provided presentations to professional organizations including the Connections Forum, The Learning Guild, and the Association for Talent Development. Duncan is an active member of the Houston ATD, currently serving as director of special interest groups.
811 Making Your Learning Content More Discoverable
10:00 AM - 11:00 AM Friday, October 27
Trinidad AB
The trend of shortening onboarding while still accelerating quality results on the job is driving the increased need for microlearning and performance support. Most of the content people need in those situations is already there in your courses, but making it available in smaller, bite-sized nuggets is only half the challenge; first, learners have to find those nuggets.
In this session, you will learn about the challenges of supporting the pivot away from systems of record that manage learning, and toward systems of engagement that help develop talent. There will always be a need for formal, highly structured courses, but the need to quickly access smaller, more focused morsels for a specific point of need or learning objective is growing faster than ever. To do that, learning ecosystems will need to tackle three challenges: managing assets in smaller, modular chunks; knowing what’s in those chunks; and delivering them when needed.
In this session, you will learn:
- Why you need to develop and manage your learning content as a series of smaller assets that can stand on their own, as well as being a part of a formal course
- How cognitive platforms can play a vital role in making your content discoverable to channels outside the LMS
- How cognitive platforms can work with your repositories to automate tagging of your learning content
- How skills and competency frameworks can help you develop personalized learning paths for your learners
Audience:
Novice to advanced designers, developers, and senior leaders (VP,
CLO, executive, etc.).
Technology
discussed in this session:
Learning content management systems, such as IBM’s
LCMS Premier, and cognitive platforms, like IBM’s Watson.
Jerry Kitch
Offering Manager
IBM
Jerry Kitch is an offering manager with IBM Talent Management Solutions, focusing for nearly five years on learning solutions. He feels the best part of his role is working with clients across a wide variety of markets, ranging from Fortune 100 enterprises to governmental and defense entities to nonprofit organizations—which may all be different in many ways, but which all need to help educate their learners. Prior to joining IBM, Jerry worked in the telecommunications sector, gathering considerable experience developing complex software solutions for global network providers.
812 Integrating Budget-Friendly Mobile Apps into Your eLearning Development Processes
10:00 AM - 11:00 AM Friday, October 27
Barbados A
Today’s mobile devices pack tremendous computing power and affordable app options for content creation. Even so, they’re not much use for authoring today’s interactive eLearning experiences. Or are they? Could it be possible for something as simple as a 99-cent smartphone app to make your eLearning development workflows more effective? Absolutely!
In this session, you’ll discover how inexpensive smartphone apps can come in handy at all stages of your development process. Have a client who wants to see how a scripted interaction might play out? Say goodbye to scheduling a table read and hello to taking just a few minutes with Plotagon to produce a quick animated version. Save filming money by using Green Screen and a photograph instead of traveling to a distant facility. Use apps like ThingLink and Paper to prototype ideas and produce content you can easily drop into authoring software like Storyline 360. You’ll leave this session knowing how just a few affordable apps can save you development time, budget, and stress.
In this session, you will learn:
- How to prototype interactive dialog with Plotagon
- How to create an immersive video in minutes using Green Screen
- How to pull frames from a 4K video clip to use as stock images
- How to develop a live-streamed interview using a tablet and smartphone with TC Studio
Audience:
Novice to advanced designers, developers, project managers,
managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed
in this session:
iPhone, iPad, Windows, Articulate Storyline 360,
4K video camera, Paper app, Green Screen app, ThingLink, Plotagon, and TC
Studio.
Urbano Delgado
Learning Experience Designer
Connect the Dots
Urbano Delgado is a learning experience designer at Connect the Dots. Using mostly low-cost apps and mobile devices along with a design thinking workflow, he saves time, effort, and budgets by putting ideas to work soon after they first see the light of day. Urbie holds an MSEd in instructional design and a BA in behavioral science. Since 1998, he has produced interactive learning experiences for humans in high- technology manufacturing, finance, K-12, law enforcement, and healthcare.
813 Using Ambient Video Techniques to Create Visually Intriguing Training
10:00 AM - 11:00 AM Friday, October 27
Antigua B
Now, more than ever before, L&D professionals struggle to capture the attention and meet the high demands of the modern workplace learner. Technology continues to drive forward engaging and professional digital interactions, raising the expectations of today’s learners. Many training organizations aren’t producing content that meets this ever-increasing benchmark, resulting in dismissive and uninterested users. Luckily, there are many techniques that can aid learning professionals in creating these mesmerizing modules.
In this session, you’ll discover how to create visually intriguing eLearning modules through unconventional uses of easy-to-create ambient video assets. Learn how to achieve this goal using Adobe Captivate and GoAnimate, or take the core principles home with you to your applications of choice. You’ll explore how Captivate can leverage video made in GoAnimate to create striking training modules with systems training, client scenarios, and even assessments! You’ll leave this session with a broad understanding of Captivate’s video features, as well as best practices when using GoAnimate to simplify content creation.
In this session, you will learn:
- About the benefits of using ambient video techniques to enhance the professionalism of your training materials
- How to identify areas that could benefit from ambient video techniques
- How to properly implement ambient video assets in Adobe Captivate
- How to leverage GoAnimate to create an easy-to-use workflow for ambient video assets
- What pitfalls to avoid when working with ambient video techniques
Audience:
Intermediate to advanced designers who: are able to create basic eLearning
modules; have a basic understanding of working with media assets in eLearning
rapid development platforms; are able to work with and edit video assets; and are
familiar with Adobe Captivate and its workflow.
Technology
discussed in this session:
Adobe Captivate and GoAnimate.
Steve Corbett
Instructional Design Lead
Insight Enterprises
Steve Corbett, a lead instructional designer for Insight Enterprises, is an Adobe Captivate expert with a passion for interactive eLearning and serious games. Steve presented “Creating Interactive Videos with Adobe Captivate” at Learning Solutions 2015, where he was awarded Best Sales Training Solution at DemoFest. At Insight Enterprises, he provides leadership to a team of instructional designers focused on sales enablement. Steve holds an MA in educational technology from San Diego State University. He has also obtained certificates at DevLearn pre-conference workshops including “Lights, Camera, Action: How to Create Outstanding eLearning Video” and “Play to Learn— Designing Effective Learning Games.”
Kyle Jenkins
Instructional Designer
Insight Enterprises
Kyle Jenkins, an instructional designer for Insight Enterprises, is a multimedia professional whose focus lies in finding new ways to present online training. At Insight, he became the resident expert on eLearning interface design and multimedia production with GoAnimate, Adobe Captivate, Premiere, and After Effects. Previously, he worked as an independent game and app designer for smartphone platforms. A graduate of Columbia College Chicago, Kyle holds a BA in interactive arts and media with an emphasis on animation.
814 Hacking Storyline
10:00 AM - 11:00 AM Friday, October 27
Montego A
Do you wan to take Articulate Storyline to the next level? This session will show the eLearning community how a team at G Adventures uses JavaScript, HTML5, and CSS to edit the published content in Storyline 2 and 360 to create a unique custom design.
In this session, you'll learn how to tackle specific learning needs by customizing or "hacking" Articulate Storyline. You don’t need to be a programming whiz to do this; you just need some basic knowledge of these programming languages and a Storyline project. The G Adventures eLearning team uses a template to suit their needs with Storyline, but in this session you will learn how to create your own custom player with features like a custom player skin, issue report buttons, printable workbooks, and subtitle button.
In this session, you will learn:
- How to harness the power of JavaScript, HTML5, and CSS within Articulate Storyline
- How to create a customized player frame that’s not just the out-of-the-box format
- How to add unique features to your Storyline file like subtitles, full screen triggers, and printable workbooks
- How to hack the published content of Articulate Storyline
Audience:
Intermediate developers with basic knowledge of Articulate Storyline 2 or 360, JavaScript, HTML5, and CSS.
Technology discussed in this session:
Articulate Storyline 2 or 360; and Sublime Text for JavaScript, HTML, and CSS editing.
Mathew Araujo
eLearning Developer
G Adventures
Mathew Araujo is an eLearning developer for G Adventures. He started his career in adult learning as a private music teacher, and found he had a strong passion for taking complex ideas and breaking them down for people to understand. Matthew then went on to complete a degree in history and computer science, developing a love of technology. He also enjoys 3-D animation and building video games with friends.
Wolmar Hernandez
eLearning Developer
G Adventures
Wolmar Hernandez is an eLearning developer for G Adventures, as well as an avid graphic designer and programmer. Having previously worked for companies like SwissVBS as a software developer, Wolmar takes a problem and turns it into a solution. His career as a designer and programmer, spanning five years, led him to his passion for eLearning.
815 BYOL: Using PowerPoint as a Photo Editor
10:00 AM - 11:00 AM Friday, October 27
Montego C
When designing eLessons, you often have pictures to incorporate. And while it would be great to add some visual interest and effects to those images, you might think it’s not possible without a lot of time and a working knowledge of an expensive software like Photoshop.
It’s time to add some visual interest to your images with a tool you probably already have: PowerPoint. You don’t need a graphic design background or fancy software to produce creative and visually intriguing picture effects. In this session, you’ll use PowerPoint to create a fractured picture, isolate parts of a picture, pop out colors, pop out an entire element of the photo, create a photo mosaic effect, and more. You will animate images and export the animation to MP4 videos.
In this session, you will learn:
- How to create professional-looking photo effects
- How to animate pictures
- How to export the animation to MP4 videos
- How to create fractured pictures, a photo mosaic effect, isolated picture elements, and more
Audience:
Novice to advanced designers with basic PowerPoint knowledge.
Technology
discussed in this session:
Microsoft PowerPoint.
Participant
technology requirements:
A laptop running PowerPoint.
Kristen Hull
Communication & Instructional Design Analyst
Choice Hotels
Kristen Hull is a communication and instructional design analyst with Choice Hotels. Previously, for 10 years, she was a technical trainer and instructional designer for various software applications, traveling all over the US and the world. Kristen has created and delivered content to hotel staff, accountants, and telecom administrators. She also has a background in choir singing and applies those vocal techniques to create eLearning voice-overs for her department.
816 BYOL: Building Your 1st L&D Chatbot
10:00 AM - 11:00 AM Friday, October 27
Montego DE
Over the past few months and years, you’ve been hearing about the impact that artificial intelligence will have on daily life and work. Today, robots are replacing humans for certain jobs, there’s lots of buzz around deep learning, and people can talk to chatbots. But what is AI, and how will it affect learning and development? How can you start experimenting with AI and the possibilities of chatbots for learning?
This session will provide a short introduction to AI and the good practices that are already being established in L&D. You’ll start by setting up your very own chatbot environment; then you’ll define the purpose of your chatbot and start writing your first scenarios. Once you’ve done that, you will select an application and learn how to integrate your chatbot into the app (Messenger, Slack, etc.). One thing is certain: You’ll get to know the possibilities of AI and how to use it in your own organization, starting with your own L&D chatbot!
In this session, you will learn:
- About the basics of artificial intelligence
- About the possibilities of AI for L&D
- About the possibilities of chatbots
- How to create your own chatbot
- How to integrate your chatbot into a platform of your choice
Audience:
Novice designers and developers.
Technology
discussed in this session:
Chatfuel, Flow XO, IBM Watson, Slack, Facebook Messenger, and Twilio.
Participant
technology requirements:
Laptop; having a free Flow XO account is helpful
but not required.
Mathias Vermeulen
Founder
Winston Wolfe
Mathias Vermeulen, the owner of Winston Wolfe Innovative HR Solutions, has an eight-year track record in L&D and HR management. He received Belgian Learning & Development Awards in 2010 & 2011 and a nomination for 2013. Topics for the 2011 & 2013 awards were in the game-based learning and gamification domain.
GS04 KEYNOTE: How to Think Like a Futurist
11:15 AM - 12:30 PM Friday, October 27
Grand Ballroom
Thinking about the far-off future isn’t just a fun exercise in curiosity. New scientific research shows it’s a practical skill that primes your brain for greater creativity, empathy, and optimism. In other words, futurist thinking gives you the ability to create change in your own life and the world around you, today. In this interactive keynote session from master game designer and acclaimed futurist Jane McGonigal, you’ll learn and practice three “futures thinking” habits that will improve your powers of imagination. Dr. McGonigal has developed these habits using her game-design expertise so that they are easy to learn, fun to practice, and lead directly to leveling up your creative problem-solving skills. Along the way, you’ll also hear about the latest breakthrough findings in the neuroscience of creativity, and how thinking about the future improves your brain’s ability to invent, innovate, and adapt to change.
Jane McGonigal
Game Designer and Author, SuperBetter and Reality Is Broken
Jane McGonigal is a game designer, best-selling author, and leading speaker on the engagement economy and the application of game design to the real world. She also serves as director of game research and development with the Institute for the Future. Dr. McGonigal holds a PhD from UC Berkeley. Her best-known project is SuperBetter, a mobile app and web-based game that helps individuals take on personal health challenges; her recent book, SuperBetter: A Revolutionary Approach to Getting Stronger, Happier, Braver and More Resilient, reveals scientific research into the ways games change how we respond to stress, challenge, and pain. Her previous book, Reality Is Broken: Why Games Make Us Better and How They Can Change the World, makes the case that the gamer spirit—an attitude of fun, dedicated, collective problem-solving—is our greatest asset as we face the problems of the 21st century.