207 The Five Best Design Practices for Virtual and Blended Learning
1:15 PM - 2:15 PM Wednesday, October 29
Renoir 1 & 2
Designing for face-to-face delivery is hard enough. How do you transfer those skills to the virtual- and blended-delivery environments? The shift can be daunting because instructional designers don’t have as much experience in virtual deliveries as participants do. Couple that with the fact that when a design falls apart, the participants usually know about it before the facilitator does so spending time on a tight design is critical up front. Plus, designing in the wrong way can be expensive when it comes to programming and technology adoption costs.
In this session you will explore five best practices for designing for the virtual and blended environments. You will learn how to apply traditional design principles in this new delivery landscape. You will discuss the value of an environmental analysis, and how it helps you understand the technology landscape. You will leave this session with an understanding of the common blended-learning design roadblocks and how to overcome them.
In this session, you will learn:
- How to determine the desired learning outcomes and how to assess mastery of these outcomes
- How to conduct an environmental analysis to fully understand the learning technology landscape
- How to map learning objectives to the most appropriate learning outcomes
- How to create an assessment plan for the individual learning components and for the entire blended program
- How to create a validated instructional-design plan to manage the development of the blended program
Audience:
Intermediate designers and developers with experience creating
learning objectives and familiarity with what learning technologies are
available at their organizations.
Technology
discussed in this session:
Virtual classrooms, eLearning, and more.
Jennifer Hofmann Dye
Founder and President
InSync Training
Jennifer Hofmann Dye is founder and president of InSync Training. She specializes in the design and delivery of engaging, innovative, and effective modern blended learning. Jennifer has written and contributed to a number of well-received and highly-regarded books including The Synchronous Trainer's Survival Guide: Facilitating Successful Live Online Courses, Meetings, and Events and Live and Online!: Tips, Techniques, and Ready to Use Activities for the Virtual Classroom. Her latest book, Blended Learning (ATD, 2018), introduces a new instructional design model that addresses the needs of the modern workplace and modern learners.
511 Training Knowledge Workers Virtually at the World Bank
1:15 PM - 2:15 PM Thursday, October 30
Degas 1 & 2
Like many organizations in today’s increasingly global marketplace, the Asia Pacific Region of World Bank Group has a workforce in 20 countries. The regional team has the daunting task of training global staff in an efficient manner. Since World Bank knowledge workers are also mobile and tech savvy, moving training to a virtual classroom that can be accessed on a laptop or mobile device was a logical solution.
In this session you will learn how to efficiently convert training programs and develop new programs. You will explore a four-step model that provides the framework to be used for virtual training for both operational and soft skills topics. You will discover the importance of planning as part of the model, as virtual training is a lot like video and audio broadcasting, where many hours are needed to prepare for a broadcast and disruptions and mistakes are amplified. Participants will leave the session with a toolkit for live virtual training and for calculating carbon footprint reduction when face-to-face training is replaced with virtual training.
In this session, you will learn:
- How to apply a four-step model for designing and delivering virtual classroom training
- How to determine facilitation team members and skills needed for each role
- How to develop strategies to adjust content, images, and exercises from in-person training for a global audience in a virtual classroom
- Best practices to use to avoid pitfalls when planning logistics for virtual classroom training
Audience:
Novice and intermediate designers, project managers, and managers
with an understanding of the virtual classroom either from the participant
and/or facilitator perspective, with a general understanding of one of the
virtual classroom tools (Adobe Connect, WebEx, GoToMeeting, Saba Classroom).
Technology
discussed in this session:
Virtual classroom/Adobe Connect.
Darlene Christopher
Knowledge & Learning Officer
World Bank
Darlene Christopher, CPLP, is a knowledge and learning officer for the World Bank, where she directs regional learning programs and provides technical leadership on distance learning programs for international government institutions. She has designed and delivered virtual training programs for global audiences for 10 years and has authored numerous articles and a book, The Successful Virtual Classroom, on the subject. Previously, Darlene held technology management positions at Disney Internet Group, 3Com, and Nextel. Darlene holds an MPA degree in international management from the Monterey Institute of International Studies and a BA degree in Spanish from the University of California, Davis.
615 B.Y.O.L.: Adobe Connect—Using Layouts for Engaging Virtual Training
3:00 PM - 4:00 PM Thursday, October 30
Gauguin 1 & 2
We’ve all been there—as a participant in a one-way, presentation-only style webinar. Presenters may know how to click through a series of slides, but that type of session isn’t very engaging to the learner. Also, although Adobe Connect is one of the most popular platforms for live online learning, it’s also one of the more complicated to learn to use its full feature set.
In this session you will learn how to maximize the use of Adobe Connect’s layouts to create interactive and engaging online sessions. You will explore how Adobe Connect’s layouts feature allows a presenter to quickly, dynamically, and frequently change the screen throughout a virtual program. You will go beyond the basics of Adobe Connect to create, modify, and use layouts to design interactive virtual training. You will leave this session able to immediately apply what you have learned in order to turn your live online training presentations into more engaging ones.
In this session, you will learn:
- The importance of interactive and engaging live online sessions
- How to create and modify Adobe Connect layouts
- Creative ideas for using Adobe Connect layouts to engage participants
- Practical techniques for designing interactive sessions
Audience:
Intermediate designers and developers, ideally with some previous
exposure to Adobe Connect, either as a participant or facilitator.
Technology
discussed in this session:
Adobe Connect.
Participant
technology requirements:
A web browser with Internet connectivity.
Cindy Huggett
Principal Consultant
Cindy Huggett Consulting
As a leading industry expert and 20+ year pioneer of virtual training, Cindy Huggett, CPTD, has vast experience delivering engaging learning solutions via the virtual and hybrid classroom. She's the author of six acclaimed books on the subject, including The Facilitator's Guide to Immersive, Blended and Hybrid Learning. She is a past member of the ATD global board of directors and was one of the first to earn the Certified Professional in Learning and Performance (CPLP now CPTD) credential. She holds a master's degree from the University of Pittsburgh and was a Triangle Business Journal 30- Under-30 Award Winner.
812 Using an Event Producer to Ensure the Success of Your Online Events
9:45 AM - 10:45 AM Friday, October 31
Van Gogh 1
If you find running online sessions difficult, and you and your learners waste time setting up activities and solving technical problems, you’re not alone. Even the most experienced online presenters can struggle to manage the software and deliver a clear message at the same time. An online session producer can provide the structure and support that allow presenters to stay focused on content and keep learners engaged.
Participants in this session will discover why it is not practical for a single person to manage all the elements of a webinar. You’ll learn how working with a producer, who can manage the technology and troubleshooting, frees the presenter to focus on the content and on the learners. Join this session to find out how producers ensure successful virtual online sessions.
In this session, you will learn:
- How to handle typical virtual session disasters
- How to identify solutions to mitigate or solve problems
- Which problems are best solved by the presenter and which by the producer
- About the producer role in The eLearning Guild’s Online Forums
Audience:
Beginner and intermediate; participants
should have experience with webinars.
Technology
discussed in this session:
Adobe Connect, WebEx, GoToMeeting, and GoToWebinar.
Karen Hyder
Online Event Producer and Speaker Coach
Kaleidoscope Training and Consulting
Karen Hyder, online event producer and speaker coach at Kaleidoscope Training and Consulting, has been teaching about technology since 1991, when she delivered instructor-led software courses for Logical Operations. She was promoted to director of trainer development, helping trainers improve skills and earn certifications. In 1999 she created a course for trainers using virtual classrooms, and helped launch The eLearning Guild Online Forums in 2004. She continues to host The Guild’s Best of DemoFest, and was honored with the Guild’s Guild Master Award. Currently, Karen provides coaching and production support for a series of online courses at Hearing First, a not-for-profit that serves audiology professionals earning CEUs.
