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112 Membership Has Its Privileges

10:45 AM - 11:45 AM Wednesday, October 29

Van Gogh 2

Too often, when we get rooted in our projects, we become very self-centered in our work. We forget there are people just like us struggling in the exact same way. We begin to convince ourselves that our way is the only way and, creatively, we can shut down very quickly under the weight of our workload. The panic, stress, and insecurity all lead us to not put our best work out there and, what’s more, to not share our work in pursuit of improvement and feedback.

In this session you will explore an individual case study turned confessional in which the presenter realized he did everything mentioned above (and then some), and the benefits and value he realized when he changed his approach to professional development. You will discuss the benefits of coming out of your cave and opening up via membership in professional organizations. By attending this session you will discover simple steps that can lead to amazing benefits, both professionally and personally.

In this session, you will learn:

  • The importance and benefits of membership in a professional organization
  • The importance and benefits of being involved and active, professionally, via social media
  • The limitations you may be experiencing without even realizing them
  • That community is key to professional development

Audience:
Novice designers, developers, project managers, managers, and directors.

Shawn Rosler

Senior Instructional Designer

Office Practicum

Shawn Rosler has been an instructional designer, project manager, and developer of dynamic, interactive, and highly efficient eLearning and other instruction for over 20 years. He's a frequent contributor to industry-based publications, and he has presented to academic, medical, and corporate audiences on an expansive array of topics. From the basics of adult learning theory to the real-world application of converting instructor-led training to a computer or web base, he is an evangelist for trimming down processes while keeping them effective. 

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408 Using Enterprise Social Networks to Create a Virtual Learning Environment

10:30 AM - 11:30 AM Thursday, October 30

Raphael 1

Today’s employees need to use different types of tools and they must learn how to assimilate and perform their job with limited training time and support. By using a social-networking site for a virtual-learning environment (VLE) learners can interact with experienced employees, learn how to properly use the company’s internal social network, and properly navigate through systems and repositories.

In this session you will explore how to use an enterprise social-networking site to create a well-designed VLE that will enhance the traditional corporate classroom and the learning experience. To increase performance outcomes you will identify key principles that support social and informal learning using a VLE. You will learn how to encourage participation and collaboration, and get engagement using a classroom VLE. You will leave this session understanding how a VLE can enhance participant performance, engagement, and learning experience, and reduce time to proficiency.

In this session, you will learn:

  • Ways to incorporate social approaches that support learning and performance outcomes
  • How to encourage participation, collaboration, and engagement using Web 2.0 technology
  • How to enhance formal content by using a virtual learning environment
  • The advantages of social capabilities within the classroom
  • How to build a virtual learning environment using a social platform

Audience:
Novice and intermediate designers, managers, training managers, and facilitators.

Technology discussed in this session:
Jive, virtual learning environments, social collaboration, and SharePoint.

Yvonney Huth

VP Emerging Learning Technology and Tools

Citigroup

Yvonney Huth is the vice-president of emerging learning technology and tools for Citigroup’s Citi Learning North America Consumer. Yvonney’s responsibilities include leading global, large-scale learning-technology efforts that span multiple lines of business. She drives the execution of the learning technology strategy and is responsible for the entire learning-technology implementation lifecycle from ideation through implementation. Yvonney holds a master’s degree in adult education from the University of Illinois at Urbana-Champaign.

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409 Alice in Techland

10:30 AM - 11:30 AM Thursday, October 30

Van Gogh 1

A conversation begins, most often, with a question. IT blogger Selena Deckelmann suggests that when those in control “ask women directly to speak up, we open the door for participation,” and diversity and inclusion can begin. “If we insist on equal participation, the structure of our organizations will change. The first time I spoke up in a user group was terrifying, but I did so because a peer politely, but repeatedly, asked me to speak.”

In this session you will learn from an observational research study of gender participation in the fields that comprise technology. You will explore the various opportunities that exist for inclusion. You will discuss the barriers that are the most difficult to break through for women who have all the skills and talent necessary to be successful. You will discover strategies to encourage conversations that lead to more participation and greater inclusion.

In this session, you will learn:

  • How to explain the concepts of diversity and inclusion as they relate to underserved populations
  • How to describe how inclusion strengthens practice communities and leads to better overall creativity and performance
  • How to illustrate the positive and negative factors that impact a single gender and how those factors can be mitigated
  • How to apply lessons learned regarding implementing strategies for a more diverse workforce
  • How to demonstrate an understanding of the case study outcomes and how they can lead to new approaches and methodologies for increased cooperation and participation among a diverse workforce

Audience:
Novice to advanced designers, developers, project managers, and managers.      

Technology discussed in this session:
N/A

Myra Travin

Senior Learning Architect

UNIVentures

Myra Travin, the senior learning architect for UNIVentures, is an educational futurist and instructional project manager with significant experience in implementation of instructional design, organizational development, leadership development, change management, and sales/CRM projects in higher education and Fortune 500 companies such as Hewlett- Packard, BP, Walgreens, PwC, Appen, and SPSS, and public sector agencies such as Los Alamos National Labs and the Ministry of Forests in Canada. Myra is currently contributing educational and mentoring expertise as a member of the Advisory Board for Collective Changes, a worldwide mentorship program for women.

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512 An Internal Training Program Heard Around the World on Twitter

1:15 PM - 2:15 PM Thursday, October 30

Van Gogh 1

Training for sales professionals at global pharmaceutical firm is robust, thorough, and frequent. However, the training curriculum of its marketing staff, who were being asked to be its commercial leaders, creating and delivering on business objectives and strategies as well as leading salespeople, was almost non-existent. Fixing this multi-layered challenge wouldn’t be as simple as implementing new training for marketers. Because so little training had existed previously, the company needed to change its culture to take its marketers’ attitudes from “why training?” to “I want more training!”

In this session you will learn how creating the firm's college of marketing helped its marketing staff elevate their skills and close gaps in organizational profitability. You will explore how it shifted the culture of its marketing organization from one that expected little to no training to one that embraced the value training could bring. You will learn about the implementation of “enrichment days” that allowed workers to step away from daily work and focus solely on their development, and how one enrichment event on digital and social marketing generated enough buzz to reach number three on Twitter for the day.

In this session, you will learn:

  • How to engage the business in a meaningful way to help set and execute learning strategies
  • How to leverage Twitter to engage learners
  • How to level-set marketing employees, some of whom need fundamental training
  • How to get the most from your keynote speakers

Audience:
Intermediate designers, developers, project managers, managers, directors, VPs, CLOs, and executives.

Technology discussed in this session:
Twitter.

Valerie Norvell

President

N-Tellect

Valerie Norvell, president of N-Tellect, is an entrepreneur and a recognized thought leader in human resources management, with specific expertise in talent management, learning design, and leadership development. As founder and chief executive of N- Tellect, Valerie envisions, designs, and implements novel business solutions that support some of the world’s best-known companies and their employees. Valerie’s background also includes three years as associate vice president, learning and talent management for Luxottica Retail, where she held responsibility for the talent management of 37,000 associates.

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609 End eLearning Loneliness: Synthesizing Social Learning and eLearning

3:00 PM - 4:00 PM Thursday, October 30

Tower 6

There’s an increasing awareness of the value of social learning in the workplace. Knowing that it exists is one thing; creating the scaffolding and support that allows people to capture, categorize, retrieve, and share what they learn is something else entirely.

In this session you will explore why eLearning practitioners and instructional designers are in a unique position to provide vision, leadership, and specific strategies to bring together informal social learning with formal eLearning and other training activities. You will examine tools for personal and social knowledge management, discussing their facets and merits as they pertain to various learning cultures and individual learning objectives. You will discuss examples of how eLearning courses dovetail with continuous individual learning to provide a more context-based and immediately applicable learning program that encourages individual learners to find, use, and share knowledge.

In this session, you will learn:

  • How to leverage the forces that can amplify formal eLearning programs via already-in-place informal social learning
  • How to analyze ways in which formal and informal learning can work together to reinforce broader learner goals
  • How to identify ways to fold formal and informal online learning into a unified continuous-learning program
  • How to use knowledge-management methods to extend and bind the larger learning program
  • How to compare and contrast several existing online social learning tools for their fitness to specific learning needs

Audience:
Novice and intermediate designers, developers, managers, directors, and VPs.

Technology discussed in this session:
Twitter, Scoop.it, Google+, Delicious, and Diigo.

Ben Carmel

E-learning Strategist/Sr. Instructional Designer

Education Northwest

Ben Carmel is the E-learning strategist and senior instructional designer for Education Northwest. He has been a teacher, trainer, and instructional designer for the past 15 years, and has first-hand experience of the growth, success, and shortcomings of e-Learning over that span. While Ben has a solid background in curriculum development and instructional design, much of his knowledge comes from experiences ìn the e-Learning project trenches. He has had a guiding hand in the development and implementation of e- Learning projects for HP, Intel, Microsoft, the State of Oregon, AmeriCorps/VISTA, and the Oregon Health Sciences University (OHSU), among many others.

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706 Show Your Work: A Management Perspective

8:30 AM - 9:30 AM Friday, October 31

Monet 1

Narrating our work—also known in some circles as “working out loud”—is getting a lot of attention lately as it offers great potential for connecting talent pools and capturing tacit knowledge, reducing rework and duplication of effort and maybe even meetings. While there is a lot of discussion around the value showing your work provides in the context of learning, there’s less clarity around how showing your work provides value to a business or organization.

In this session you will explore the value of narrating work from the point of view of management. You will discuss what it means to narrate your work in an organizational context. You will discover why this is critical to business outcomes and how organizations can encourage more people to narrate their work. You will leave this session understanding when to support showing work in the ever-challenging quest for surfacing organizational knowledge.

In this session, you will learn:

  • A clearer view of what “showing work” means
  • Ideas for choosing what to share and when
  • Tips for identifying the most appropriate tools for narrating work
  • Strategies for ensuring success at helping workers successfully show their work—and avoiding mistakes and pitfalls

Audience:
Novice to advanced designers, developers, project managers, and managers.      

Technology discussed in this session:
N/A

Jane Bozarth

Director of Research

The Learning Guild

Jane Bozarth, the director of research for the Learning Guild, is a veteran classroom trainer who transitioned to eLearning in the late 1990s and has never looked back. In her previous job as leader of the State of North Carolina's award-winning eLearning program, Jane specialized in finding low-cost ways of providing online training solutions. She is the author of several books, including eLearning Solutions on a Shoestring, Social Media for Trainers, and Show Your Work: The Payoffs and How-To's of Working Out Loud. Jane holds a doctorate in training and development and was awarded the Guild Master Award in 2013 for her accomplishments and contributions to the eLearning community.

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806 Social Learning 102: Beyond the Basics

9:45 AM - 10:45 AM Friday, October 31

Monet 1

Social learning has been the “next big thing” for years now, yet discussions often still focus on introducing the tools and simple uses for them. It’s time for learning professionals to go beyond the basics and focus on advanced techniques for using social tools and networks for learning.

In this session, you will go hands-on with Twitter, Pinterest, and Instagram. You’ll also explore some of the newest social networks: Snapchat, Secret, and Vine. You’ll be presented with a challenge and then explore how the challenge can be solved using common social media applications. You will learn best practices for incorporating these and other social networks into your learning programs. You will leave this session with tangible ideas for using social networks as part of your enterprise learning strategy.

In this session, you will learn:

  • Advanced features of Twitter, Instagram, and Pinterest
  • How to use Vine, Secret, and Snapchat for social learning
  • How to stay abreast of the latest social networks
  • How to incorporate these social networks into a course design

Audience:
Intermediate designers who are familiar with the basic functionality of Twitter and Instagram and with the general principles of social learning and social networks.

Technology discussed in this session:
Twitter, Pinterest, Instagram, Vine, Secret, and Snapchat.

Aisha Taylor

Chief Geek

Nine21 Enterprises

Aisha Taylor is the chief geek for Nine21 Enterprises. Aisha works with her clients to build innovative learning solutions using virtual classrooms, collaborative environments, virtual worlds, eLearning, and mobile platforms. In 2011, Aisha received a Brandon Hall Award and a BP Helios Commended Award for the BP Petrophysics Accelerated Development Program, and her ISD team received a Brandon Hall award for Best ISD team. She holds a B.S. degree in computer science and engineering from MIT and a M.Ed. degree in educational psychology from the University of Georgia. Aisha has over 15 years of instructional design, consulting, and teaching experience.

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810 Adapting eLearning to the Social Organization

9:45 AM - 10:45 AM Friday, October 31

Degas 1 & 2

eLearning has had a good run. It will always have a home in our organizations, but change is in the air. New learners, new social technologies, declining resources, the rise of informal learning, and innovations in learning design are all converging to change how we must think about using technology for learning.

In this session you will join an open discussion exploring the changing social and technical landscape at work and the implications these changes have for learning. You will develop a greater understanding of how eLearning will change in the near future. You will explore the role of curation as part of your learning strategy. You will leave this session with a realistic roadmap to begin using social learning tools and technologies strategically to support organizational learning and performance improvement.

In this session, you will learn:

  • How to make sense of social and informal learning approaches
  • How eLearning acts as seed content in communities of practice and social media environments
  • How curating digital learning content develops employees
  • How eLearning can and will adapt in the emerging social workplace

Audience:
Novice and intermediate designers and developers with understanding of instructional design and eLearning and some interest in social learning.               

Technology discussed in this session:
N/A

Karen Burpee

Senior Instructional Designer, eLearning

Global Knowledge

Karen Burpee, a senior instructional designer of eLearning at Global Knowledge, has nearly 15 years of experience designing innovative learning solutions to drive performance improvement in the workplace. Her extensive design experience touches many different industry sectors, as well as government and aerospace/defense. From a learning perspective, she has specific experience in designing blended solutions, including eLearning, instructor-led, game-based learning, and advanced simulations. Karen holds a bachelor of arts degree from St. Thomas University, as well as bachelor of education and master of education in instructional design degrees from the University of New Brunswick.

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