MB15 Daily Docent Kickoff

7:30 AM - 8:15 AM Thursday, November 17

123

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Karen Hyder

Online Event Producer and Speaker Coach

Kaleidoscope Training and Consulting

Karen Hyder, online event producer and speaker coach at Kaleidoscope Training and Consulting, has been teaching about technology since 1991, when she delivered instructor-led software courses for Logical Operations. She was promoted to director of trainer development, helping trainers improve skills and earn certifications. In 1999 she created a course for trainers using virtual classrooms, and helped launch The eLearning Guild Online Forums in 2004. She continues to host The Guild’s Best of DemoFest, and was honored with the Guild’s Guild Master Award. Currently, Karen provides coaching and production support for a series of online courses at Hearing First, a not-for-profit that serves audiology professionals earning CEUs.

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MB16 Keeping on Top of the Next Big Trends in L&D

7:30 AM - 8:15 AM Thursday, November 17

104

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Jon Aleckson

CEO

Web Courseworks

Jon Aleckson is the CEO of Web Courseworks. He is an educational leader and a consultant in learning technologies and eLearning, who works with an extensive list of clients on LMS implementation and development, platform alignment and integration, and online curriculum development. This gives him a holistic view of business models, operational practices, and educational approaches in eLearning.

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MB17 Using 360 Video in Training

7:30 AM - 8:15 AM Thursday, November 17

105

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Destery Hildenbrand

XR Solution Architect

Intellezy

Destery Hildenbrand is an XR solution architect with Intellezy. Destery has over 17 years of experience in training and development and seven years focusing on immersive technologies. Destery has spent time in corporate environments and higher education. Destery's primary focus is helping organizations plan, design, and develop engaging learning experiences through Immersive technology.

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MB18 LMS Decisions and Lessons Learned

7:30 AM - 8:15 AM Thursday, November 17

106

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Debbie Richards

President

Creative Interactive Ideas

Debbie Richards, president of Creative Interactive Ideas, is a learning architect, self-proclaimed geek, and early adopter of learning technologies. For over 30 years, she has helped enterprise teams design, develop, and deliver immersive learning programs with measurable impact. Passionate about working with and mentoring other learning professionals, Debbie is a director at L&D Cares. The nonprofit group provides talent development professionals with no-cost coaching, mentoring, and resources to help them thrive and flourish in their careers. She is the past president of the Association of Talent Development, Houston chapter, and a past national advisor for chapters. Debbie has authored two TD at Work guides, Seeing the Possibilities With Augmented Reality and Preparing Your Organization for New Technologies.

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MB19 Making xAPI Data Useful

7:30 AM - 8:15 AM Thursday, November 17

107

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Jeff Batt

Founder

Learning Dojo

Jeff Batt has 15+ years of experience in the digital learning and media industry. Currently, Jeff Batt is a Learning Experience Designer for Amazon. He is the founder and trainer at Learning Dojo, a company dedicated to training you to become a software ninja in various eLearning, web, and mobile-related software applications. He was also the program manager of DevLearn for The Learning Guild. Jeff often speaks on developmental technologies such as xAPI, HTML5, augmented reality, mobile development, eLearning development tools, and more.

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MB20 The Real Value of Learning Objectives

7:30 AM - 8:15 AM Thursday, November 17

108

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Meg Bertapelle

Principal Instructional Designer

Intuitive

Meg Bertapelle is a principal instructional designer in the global customer learning & development department at Intuitive, with over 15 years of experience designing and developing learning solutions. She works continuously to improve internal and external customers' learning experiences involving Intuitive's products, emphasizing activity and practice as often as possible. Meg holds an MA in instructional technology from San Jose State University. She received the "Education Professional of the Year" award from her organization in 2016, placed second in the DevLearn Hyperdrive competition in 2017, and has been pleased to speak at DevLearn the last few years.

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MB21 Harnessing Subject Matter Expertise

7:30 AM - 8:15 AM Thursday, November 17

109

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Barbara Bucklin

Director of Instructional Design

Ardent Learning

Barbara Bucklin, Ardent Learning's director of instructional design, oversees a staff of instructional designers, writers, and developers. She is involved at the onset of projects to ensure the recommended learning approach is directly aligned with clients’ core business strategies and goals. Barbara holds a PhD in applied behavior analysis and has taught university courses in human performance technology, the psychology of learning, organizational behavior management, and statistical methods. Her research articles have appeared in journals such as Performance Improvement Quarterly and the Journal of Organizational Behavior Management.

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MB22 Virtual and Augmented Reality for Learning

7:30 AM - 8:15 AM Thursday, November 17

110

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Mikaylie Kartchner

Senior Learning Producer

The Church of Jesus Christ of Latter-day Saints

Mikaylie Kartchner is a senior learning producer for The Church of Jesus Christ of Latter-day Saints. Mikaylie has been working as an instructional designer and writer for over a decade; before her current position, she designed learning experiences for ATK, NASA, and Fortune 500 companies such as Amway Global, Walmart, and Avon at Allen Communication. She has been honored multiple times for her writing and design work, including awards from the Society of Professional Journalists and The eLearning Guild.

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MB23 Video Learning Principles

7:30 AM - 8:15 AM Thursday, November 17

111

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Hans de Graaf

eLearning and Video Expert

Dutch Knowledge Center for Online Learning

Hans de Graaf is an eLearning and video expert for the Dutch Knowledge Center for Online Learning (KCOL). In 1995, Hans started his own software firm, Talking Telecom Technologies. In 1998, the company made a product for computer-based examination; that’s why Hans started a company in eLearning: Education Permanente Internationale. In 2007, Hans started a new company called Icademy, which produced well over 350 online courses. In 2013, Hans founded HiHaHo, a tech startup with an online tool for making videos interactive. He joined KCOL in September 2015. As a "brain tweaker," Hans speaks on "brainful decisions," critical thinking, and effective learning.

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MB24 Adaptive Learning

7:30 AM - 8:15 AM Thursday, November 17

112

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

JD Dillon

Chief Learning Architect

Axonify

JD Dillon became a learning and enablement expert over two decades working in operations and talent development with dynamic organizations including Disney, Kaplan, and AMC. A respected author and speaker in the workplace learning community, JD continues to apply his passion for helping people around the world do their best work every day in his role as Axonify's chief learning architect. JD is also the founder of LearnGeek, a workplace learning insights and advisory group.

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MB25 Embedding Peer Feedback

7:30 AM - 8:15 AM Thursday, November 17

113

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Stephanie Eskins-Gleason

President and Senior Learning and Knowledge Exchange Specialist

e3 Strategies

Stephanie Eskins-Gleason, the president of and a senior learning and knowledge exchange specialist with e3 Strategies, has over 25 years of experience managing distance learning initiatives for diverse international audiences. Her ability to learn new information, synthesize it, and create engaging learning experiences has been demonstrated with clients as diverse as the Smithsonian Institution, the World Bank Group, and the US Department of Defense. Stephanie applies these skills to deliver award-winning products that engage participants and produce enduring results.

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MB26 Virtual Classrooms

7:30 AM - 8:15 AM Thursday, November 17

114

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Cindy Huggett

Principal Consultant

Cindy Huggett Consulting

As a leading industry expert and 20+ year pioneer of virtual training, Cindy Huggett, CPTD, has vast experience delivering engaging learning solutions via the virtual and hybrid classroom. She's the author of six acclaimed books on the subject, including The Facilitator's Guide to Immersive, Blended and Hybrid Learning. She is a past member of the ATD global board of directors and was one of the first to earn the Certified Professional in Learning and Performance (CPLP now CPTD) credential. She holds a master's degree from the University of Pittsburgh and was a Triangle Business Journal 30- Under-30 Award Winner.

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MB27 Writing for Learning Solutions Magazine

7:30 AM - 8:15 AM Thursday, November 17

121

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Bill Brandon

Editor, Learning Solutions

The Learning Guild

Bill Brandon is the editor of Learning Solutions. He has designed, managed, and delivered instruction since 1968, and has been an e- Learning practitioner since 1984. Before becoming the editor in 2002, Bill held instructor and management positions in the United States Navy, Texas Utilities, Atmos Energy, TGI Friday's, and The Sales Consultancy. The co- author of eight books and the author of dozens of articles on technical topics, he has also developed programs for major conferences and owned a consulting business. He is a past president of the Texas Chapter (now the Dallas Chapter) of ISPI, and for 10 years led the Learning Technology SIG of the Dallas Chapter of ASTD. Bill is a graduate of the University of Texas at Austin and now lives near Dallas, Texas.

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GS03 KEYNOTE: Creativity and Problem-solving at Pixar

8:30 AM - 10:00 AM Thursday, November 17

Grand Ballroom

While creativity is often associated with art, it is equally important in problem-solving. In this keynote from Pixar’s Tony DeRose, you will explore both sides of this equation through the experiences of one of the most creative and innovative companies in the world. You will learn about Pixar’s movie-making process and see how the creativity applied to its films is also applied to how the company creates technical solutions to challenges. You will also discover how this unique approach to creative challenges can be applied to education.

Tony DeRose

Research Group Lead

Pixar Animation Studios

Tony DeRose leads the research group at Pixar Animation Studios. A major contributor to the Oscar-winning short film Geri’s Game, Dr. DeRose has received the ACM SIGGRAPH Computer Graphics Achievement Award and a Scientific and Technical Award from the Academy of Motion Picture Arts and Sciences. He is involved in a number of initiatives to help make math, science, and engineering more inspiring and relevant for middle and high school students. Among them are Pixar in a Box, a collaboration with Khan Academy designed to show students how creative challenges at Pixar are addressed using concepts that they’re learning in classrooms, and the Young Makers Program, which supports youth in building ambitious hands-on projects of their own choosing. Dr. DeRose holds a BS in physics and a PhD in computer science.

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ELT201 Optimizing Your Content in a Digital and Mobile World

10:00 AM - 10:45 AM Thursday, November 17

Expo Hall—eLearning Tools Stage

Your workforce and clients are mobile—is your content? VitalSource Technologies will present a session on the development and execution of successful strategies for the digital distribution of content. The expertise behind this presentation is culled from more than 20 years of experience working with hundreds of content publishers, corporations, and educational institutions, and providing content to over 10 million users. As one of the first digital content companies in the marketplace, VitalSource continues to build on its success and lead the market in technology that evolves with its clients’ changing needs.

Rick Johnson

Vice President, Product Strategy and founding partner

VitalSource Technologies

Rick Johnson is a vice president of product strategy and a founding partner of VitalSource Technologies, now a division of the Ingram Content Group. Rick manages the strategic direction of the widely used and fast-growing Bookshelf platform, guiding the architecture and implementation of its clients and systems. He is a frequent speaker on electronic texts, their integration into academic environments, and the accessibility needs of individual learners in their delivery. Prior to Ingram and VitalSource, Rick spent more than 12 years with Apple as a senior national consulting engineer, and he received numerous national and international awards.

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EME201 Virtual Reality and Your Organization: Transforming the Future of Training!

10:00 AM - 10:45 AM Thursday, November 17

Expo Hall—Emerging Tech Stage

Is it possible to use virtual reality and augmented reality for your organization’s training on a budget? This session will showcase some amazing virtual- and augmented-reality training examples, bust some common myths about the hot new platforms taking the consumer technology world by storm, and explain how you can integrate them into your training in a practical, powerful, and cost-effective manner.

Sid Banerjee

CEO

Indusgeeks

Siddharth Banerjee, the CEO of Indusgeeks, is an entrepreneur and thought leader in the field of applied gaming and virtual reality. Sid’s pioneering work has positioned Indusgeeks among the world leaders in game-based and virtual reality training. The company has received multiple awards and was most recently honored with a Brandon Hall Gold Award for best use of games and simulations for learning. Sid is a founding board member of NASSCOM’s Applied Gaming Special Interest Group (SIG), working with governments and the gaming industry worldwide to formulate key policies transforming the applied gaming ecosystem.

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INN201 Prototyping and Designing Experiences: Turning Ideas into Reality

10:00 AM - 10:45 AM Thursday, November 17

Expo Hall—Innovation Showcase Stage

Whether you are creating a new project, developing an app, or launching a new platform, join this session to learn about the latest strategies in brainstorming, prototyping, and designing your experiences. This session will highlight tools, techniques, and workflows to help you kick off any project the right way. Learn how to communicate a concept beginning with low-fidelity prototypes, gather user feedback, and translate into high-fidelity prototypes before you start development. Get pumped and ready to take ideas out of your head and make them a reality!

Nick Floro

Learning Architect/Imagineer

Sealworks Interactive Studios

Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.

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MXC201 Expertise Management: The Future of Professional Development

10:00 AM - 10:45 AM Thursday, November 17

Expo Hall—Management Exchange Stage

Today’s companies and professionals need to build the skills that deliver exceptional results and fulfilling careers. The expertise management process combines benchmark-based competency assessments, personalized development plans, and collaborative progress management to deliver professional development that meets the needs of employers while supporting professionals as they build rewarding careers. We will also explore how to deliver this full-cycle process through always-on, easily available cloud solutions that eliminate the need for costly organization-wide implementations of packaged software.

John Kogan

CEO

Illumeo

John Kogan, the CEO of Illumeo, has been CFO at five companies and COO at two. He has been a finance executive at Cardinal Health and held numerous finance and accounting roles at AlliedSignal and Cisco Systems. John’s market experience includes domestic and international public and private companies in the hardware, software, service, community, EdTech, and process industries. He has also founded and served as a boardmember or advisor of a number of companies and nonprofits. John holds an MBA from the Fuqua School of Business at Duke University and a BA in economics from Connecticut College.

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STR201 Mobile Development with Articulate

10:00 AM - 10:45 AM Thursday, November 17

Expo Hall—Strategic Solutions Stage

Your goal is to provide learners with a terrific learning experience on whatever device they might be using. But spending countless hours tweaking content for various screens when there’s a fast-approaching deadline doesn’t seem like a great solution. Come spend time with Articulate and learn about how it’s helping to make mobile course development simple.

Arlyn Asch

Chief Technology Officer

Articulate

Arlyn Asch, the chief technology officer at Articulate, has more than 20 years of experience developing innovative eLearning software. Before joining Articulate in 2005, Arlyn was director of engineering for Macromedia, where he led product strategy for Captivate and directed that product’s development team. He also held senior management and engineering roles at eHelp, where he led the development of RoboDemo and RoboHelp. Arlyn is named as inventor on five patents related to eLearning technology.

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401 Improve Users’ Video Experience with Interactivity

10:45 AM - 11:45 AM Thursday, November 17

121

While linear video is a preferred method for learning, technologically speaking it has not advanced much over the past few decades. Now, linear video has started to incorporate interactive annotations, which have greatly improved users’ learning experience. Adding interactive annotations becomes easier each year.

This session will cover the various ways to add interactive annotations to your videos, including YouTube, HapYak, Captivate, Articulate Storyline, etc. You will learn how these different technologies compare to one another and see how easy it is to add interactivity with platforms such as YouTube and HapYak. You will also learn interactive video best practices for the five most common interactive annotations and the values they offer video users.

In this session, you will learn:

  • About various technologies available to add interactivity to your videos
  • About the pros and cons of these technologies
  • How to add the five most common interactive annotations to your video
  • Best practices for these interactive annotations
  • About the values these interactive annotations offer your users
  • How and why others like you are using interactive video in their businesses

Audience:
Novice and intermediate designers, developers, project managers, and managers.

Technology discussed in this session:
YouTube, HapYak, Captivate, and Articulate Storyline.


Cass Sapir

Production Director

HapYak Interactive Video

Cass Sapir, a production director at HapYak Interactive Video, is an Emmy-nominated educational documentary producer, videographer, and entrepreneur. At NOVA/WGBH Cass was responsible for multiple phases of production including concept development, story research, national and international production planning, and management and science writing. Cass was the lead researcher and coordinating producer for numerous NOVA documentaries including The Fabric of the Cosmos, The Big Energy Gamble, and NOVA scienceNOW: How Smart Are Animals? Cass currently leads all in-house video production for HapYak Interactive Video where he advises numerous corporate, higher education, and other large organizations in developing and executing an interactive-video strategy.

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402 Six Simple eLearning Success Strategies

10:45 AM - 11:45 AM Thursday, November 17

124

Creating effective learning experiences is not a job for a novice, although many novices are thrown into the role of instructional designer/developer. If beginners turn to the field’s expansive literature, which ranges from cookbook-style guides and blogs to scientific research, they are easily overwhelmed and typically turn to overly simplistic approaches. But even experienced professionals can come to feel they’re never able to do the job that should be done.

In this session, you will learn how to create effective instructional experiences without oversimplifying them. You will come away from this session with six successful strategies that are responsive to research and best practices, simplifying the overall task while addressing the fundamentals needed for highly effective instruction.

In this session, you will learn:

  • How to continually evaluate designs as they come together
  • How to avoid excessive content presentation as a means to achieve greater content mastery
  • How to challenge awareness goals
  • How to design backwards (it’s faster, easier, and better)

Audience:
Novice to advanced designers, developers, and project managers.

Technology discussed in this session:
Exemplary eLearning applications.

Michael Allen

Founder and CEO

Allen Interactions

Dr. Michael Allen, founder and CEO of Allen Interactions, has been a pioneer in the eLearning industry since 1975. Dr. Allen has more than 50 years of professional, academic, and corporate experience in teaching, developing, and marketing interactive learning and performance support systems. Dr. Allen has led teams of doctorate-level specialists in learning research, instructional design, computer-assisted learning, and human engineering. He defined unique principles and methods, Successive Approximation process or SAM, and the CCAF design model for designing and developing high impact interactive eLearning experiences that invoke critical cognitive activity and practice.

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403 Using Video to Prevent Violence

10:45 AM - 11:45 AM Thursday, November 17

110

NorthShore is taking proactive measures to combat the rising number of violent trends in health care settings. The company developed online training that teaches employees how to 1) identify the beginning stages of workplace violence, 2) understand how best to respond and prevent it from escalating, and 3) know when to get help.

In this session, you will learn how NorthShore addressed an issue that is on everyone’s minds: preventing violence. The ideal venue for this type of training would be in-person training that provides education, practice, and coaching. But with over 10,000 employees, the organization needed to deploy training in a time-effective manner. You will learn how NorthShore came up with a compromise: blended learning that was deployed to the entire organization. Learn how the company introduced its workforce to de-escalation techniques, provided practice through video-based scenarios, and provided high-risk areas with additional opportunities for in-person training and practice.

In this session, you will learn:

  • How to creatively approach a compromise between online learning and instructor-led training
  • Why video-based scenarios can provide learners with memorable feedback
  • About the importance of collaborating across teams to develop lifelike scenarios
  • About some of the challenges and rewards that accompany “choose-your-own-adventure” training

Audience:
Novice, intermediate, and advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Articulate, Captivate, Vimeo, and Premiere.

Sarah Dlouhy

Senior eLearning Instructional Designer

NorthShore University HealthSystem

Sarah Dlouhy is a senior eLearning instructional designer at NorthShore University HealthSystem. With a degree in video production, Sarah has extensive creative experience that ranges from writing to performing, theater production, and improvisation. She applies her experience, along with over seven years of eLearning and project management skills, to developing eLearning. Sarah was a key contributor in developing training that was awarded a gold medal from the Brandon Hall Group Excellence in Learning Awards for best use of video for learning and best custom content.

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404 How to Increase MOOC Completions with Open Badges

10:45 AM - 11:45 AM Thursday, November 17

107

Much has been made about the astounding dropout rates for massive open online courses (MOOCs): typically 85 percent or more. While it may be misleading to apply the traditional metrics of higher education to MOOCs, there are ways to dramatically improve the numbers.

In this session, you will learn the challenges IBM faced with its online MOOCs and how its IBM Open Badge program solved the problem. Through this case study, learn how IBM wanted to increase new subscribers and increase course completions for its “big data” MOOCs. See how, after introducing Open Badges, every metric—from new attendees to course completions to the average number of courses taken—increased well beyond expectations. You will see exactly how IBM achieved impressive results, and you’ll leave with an action list to show you how to marry MOOCs to digital credentials and improve your numbers.

In this session, you will learn:

  • How Open Badges can be used to attract new audiences
  • How Open Badges increase course completions
  • How to incorporate gamification elements
  • How to improve uptake with simple email language
  • How and what to measure
  • How to sell the value to your stakeholders

Audience:
Novice, intermediate, and advanced developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
MOOCs and digital Open Badge platforms.

Click here for the session trailer

David Leaser

Senior Program Manager, Innovation and Growth Initiatives

IBM

David Leaser is senior program manager of innovation and growth initiatives for the Global Skills Initiative program at IBM. David developed IBM’s first cloud-based learning solution and is the program developer for the IBM Open Badge Program, a leading-edge program to attract, engage, and progress talent. David is the author of a number of thought-leadership white papers on talent development, including Migrating Minds and The Social Imperative in Workforce Development. He has trained more than 4,000 clients and developed more than 30 training manuals and video tutorials.

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405 Wearable Learning: Connecting People to Capability

10:45 AM - 11:45 AM Thursday, November 17

109

How will the connected learning landscape shift when cognitive technology takes over? Connected print technologies, extreme wearables, and device-to-device, machine-to-machine communication will transform the way a learner interacts with content, changing everything about the ecosystem of learning.

In this highly interactive session, find out more about what the wearable future holds, and the new ways people can literally hold connected learning in their hands, minds, and bodies. Learn about the business landscape, the emerging technology capabilities, and the implications for instructional design and delivery. It’s a new world where what you wear enables what you learn. Are you ready?

In this session, you will learn:

  • About the business landscape for wearable and connected learning
  • About emerging technology capabilities
  • About the application of wearable learning to workplace instructional design and delivery

Audience:
Novice and intermediate designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Virtual reality and Ericsson Connected Print.

Click here for the session trailer

Vidya Krishnan

Head of Competence & Capability Consulting and Education

Ericsson

Vidya Krishnan is the head of competence and capability consulting and education for Ericsson North America. She has responsibility and a deep passion for transforming how Ericsson creates capability for its customers and their workforces. Vidya has over 20 years of experience in the telecom and IT industry, spanning AT&T, Nortel, and Ericsson. She holds a BS degree from Princeton and an MS degree from Stanford in electrical engineering, with a specialization in sustainability. She and her team are dedicated to transforming how, where, and when effective learning takes place in a networked society.

Diogo Julio

Portfolio Lead, Competence & Capability Consulting

Ericsson North America

Diogo Julio is a portfolio lead for competence and capability consulting with Ericsson North America. He is also a sought-after consultant, learning leader, instructor, and subject matter expert. Diogo has extensive experience with driving higher capabilities and performance excellence in the teams he works with, drawing on a variety of experiences with Ericsson’s mobile broadband technology portfolio.

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406 You Don’t Always Need an App for That

10:45 AM - 11:45 AM Thursday, November 17

105

Mobile is the new way of learning. Learners want it, and companies want to provide it. But app development can be expensive, especially if you are starting from a mostly print or standard eLearning model. Finding a way to give learners and organizations the mobile learning they want without breaking the bank is a must in today’s training market, especially for companies with populations of mobile learners (e.g., sales).

In this session, you will learn how EPUBs and iBooks can be used as a low-cost solution for taking training content mobile. Explore how these digital books are able to support many of the same bells and whistles as traditional eLearning interactions, and examine how digital books leverage the same inputs as traditional apps (such as gestures) but cost a fraction as much to develop and maintain across multiple operation systems and devices.

In this session, you will learn:

  • Which platforms and tools are available to use for digital publications
  • About basic design and development strategies
  • About the different audiences for each publishing platform and which platform best fits your audience
  • About real-world strategies from companies that use digital book platforms as part of their mobile strategy
  • The dos and don’ts of digital book publishing

Audience:
Novice and intermediate designers.

Technology discussed in this session:
Adobe Digital Publishing Suite and Apple iBooks.

Mikaylie Kartchner

Senior Learning Producer

The Church of Jesus Christ of Latter-day Saints

Mikaylie Kartchner is a senior learning producer for The Church of Jesus Christ of Latter-day Saints. Mikaylie has been working as an instructional designer and writer for over a decade; before her current position, she designed learning experiences for ATK, NASA, and Fortune 500 companies such as Amway Global, Walmart, and Avon at Allen Communication. She has been honored multiple times for her writing and design work, including awards from the Society of Professional Journalists and The eLearning Guild.

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407 Mobile-based Performance Support Tools for Sales Teams

10:45 AM - 11:45 AM Thursday, November 17

108

There is an increasing appetite for knowledge in high-competition business environments. At the same time, when knowledge and information are growing at a fast pace, it is difficult for employees to retain and recall everything that they know or need to know to perform. With a large part of the workforce always on the move, L&D teams face the challenge of reaching them effectively to deliver performance support solutions.

In this session, you will see use cases and demonstrations of mobile performance support tools. You will see how these tools, used in tandem with traditional learning, provide short bursts of critical knowledge based on employee demand. You will learn various strategies for designing these tools and the critical dos and don’ts when developing them.

In this session, you will learn:

  • How to effectively support training with performance support tools
  • About the various technologies and strategies used to create such solutions
  • About the benefits incurred by satisfied clients that have adopted these solutions
  • What works and what doesn’t while developing these tools

Audience:
Novice to advanced designers, project managers, managers, and directors.

Technology discussed in this session:
HTML5-based performance support solutions.

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408 Surviving the Flash Zombie Apocalypse

10:45 AM - 11:45 AM Thursday, November 17

104

It has been said that Flash is dead, yet there exists an army of Flash content in the world of eLearning today. Seemingly alive and well, these Flash zombies must be eliminated in order to answer the increasing demand for mobile-compatible content. Is there a way to save any of the good work that was done—or is a double tap to the timeline the only way?

This session will explore the challenges a team encountered and the solutions they created when removing every single Flash element from a catalog of over 1,600 lessons. You will learn how the team handled a variety of cases from simple linear Flash animations to custom Flash playback engines that use XML to configure rich, interactive content, including the steps they took in reintroducing the converted content into existing lessons. Finally, learn about the team’s various skill sets and how each contributed to the conversion process.

In this session, you will learn:

  • How to convert existing Flash content into HTML5 using Adobe Flash CC (or Adobe Animate)
  • How the HTML and JavaScript files from conversion relate to the Flash source file
  • About factors that influence the blend of skill sets needed
  • How to decompile SWF files you don’t have source files for
  • Strategies for converting large numbers of files

Audience:
Intermediate designers, developers, project managers, and managers.

Technology discussed in this session:
Adobe Flash CC, Flash Animate, HTML5, JavaScript, CreateJS, and Trillix Decompiler.

Chris Kaplan

Content Team Manager

GP Strategies

Chris Kaplan, the content team manager for GP Strategies, is an award-winning multimedia developer who has worked with Adobe Flash for over 15 years. Chris has contributed to interactive experiences for Hewlett-Packard, the US Mint, UNICEF, Ameriquest, the Bill of Rights Institute, and others. As an audio engineer and composer, he has worked on productions for National Geographic, TLC, and America’s Most Wanted. In 2005, with Two Animators!, Chris was a finalist for Best Cartoon at the Flash Forward Film Festival for his work on The Poochinos—Dog Mafia. He is also co-author of The Essential Guide to Flash CS4 with ActionScript.

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409 Using Web Real-time Communications for Performance Support

10:45 AM - 11:45 AM Thursday, November 17

106

There are many situations where learners can benefit from being able to instantly request assistance from an expert through voice or even video chat. That kind of in-the-moment performance support can save time and help people get back to the task at hand quickly, armed with the knowledge they need to do it right. But how do you provide that kind of support directly in your web or mobile applications? In the past this could be done, but only with the assistance of extra plugins that were tricky to use. Thankfully, there’s now an easier way for developers to include this functionality: Web Real-time Communications (WebRTC).

In this session, you’ll be introduced to the basics of WebRTC, a technology that became available in the recent generation of web browsers and mobile applications. WebRTC allows you to support in-browser applications for voice and video chat without needing additional plugins. You’ll find out more about WebRTC’s capabilities, its standardized mechanisms and APIs, and how web and mobile developers can leverage it when creating performance support applications. Through using WebRTC, you’ll be able to easily provide in-the-moment support for your learners in all new ways.

In this session, you will learn:

  • What WebRTC is and how it can enhance performance support
  • What WebRTC looks like in action
  • How to use WebRTC in web and mobile applications
  • How best to apply WebRTC mechanisms and features in specific scenarios

Audience:
Novice and intermediate developers.

Technology discussed in this session:
WebRTC and ORTC (Object Real-time Communications) technologies; JavaScriptCore APIs (e.g., Promises); desktop browsers (Chrome, Firefox, Edge, Safari); React and React Native; and iOS and Android smartphones and tablets.

Vladimir Beloborodov

Senior Solutions Manager

Mera Software Services

Vladimir Beloborodov is a senior solutions manager at Mera Software Services, where he leads a team of experts in telecom, mobile applications, Internet of Things (IoT), and other domains. Vladimir is also a regular speaker at major international events, covering topics related to WebRTC, mobile technologies, and IoT. His professional interests also include user experience and accessibility of software, engineering hybrid cross-platform applications, and wearables. Vladimir graduated from the State Technical University of Nizhny Novgorod, Russia, and holds bachelor’s and master’s degrees in computer and information sciences.

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410 Designing with Animation

10:45 AM - 11:45 AM Thursday, November 17

112

Animation is a powerful tool for creating engaging eLearning experiences. Sadly, many animations are used without purpose as just a design embellishment. When that happens, the animation distracts the learner from the content rather than helping to elevate it.

This session will explore how animation can be used with purpose to create meaningful and appealing eLearning experiences. Demonstrating multiple before-and-after examples, the session will show how animation can explain complex ideas and create valuable learning content.

In this session, you will learn:

  • How animation affects the learning process
  • How to use animation with purpose to bring meaning to learning content
  • About the various types of animations used within eLearning
  • How to explain complex ideas and processes through animation

Audience:
Novice and intermediate designers and developers.

Tim Slade

Creator

The eLearning Designer's Academy

Tim Slade is a speaker, author, award-winning freelance eLearning designer, and creator of The eLearning Designer's Academy. Having spent the last decade working to help others elevate their eLearning and visual communications content, Tim has been recognized and awarded within the eLearning industry multiple times for his creative and innovative design aesthetics. Tim is also a regular speaker at international eLearning conferences, a recognized Articulate Super Hero, and author of "The eLearning Designer's Handbook."

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411 eLearning Dirty Secrets: Our Worst Examples

10:45 AM - 11:45 AM Thursday, November 17

113

J.M. Barrie said, “We are all failures; at least, the best of us are.” When attending conferences, you often get the opportunity to see individuals sharing their best work. What isn’t visible is everything that fell apart in the process of achieving something great. These are great opportunities to learn from.

This session will explore the experiences of a panel of eLearning professionals who have a checkered past of designing and developing training solutions. They will share some of their eLearning dirty secrets—the worst examples from past projects—and discuss what they learned. They will also invite attendees to share their own eLearning dirty secrets, creating a real-time collection of lessons learned. You won’t want to miss out on this opportunity to see firsthand how others best learn from mistakes.

In this session, you will learn:

  • From examples of bad eLearning projects
  • About better ways of approaching eLearning design and development
  • How to build your confidence to try something new and different

Audience:
Novice, intermediate, and advanced designers, developers, and project managers.

Click here for the session trailer

Shawn Rosler

Senior Instructional Designer

Office Practicum

Shawn Rosler has been an instructional designer, project manager, and developer of dynamic, interactive, and highly efficient eLearning and other instruction for over 20 years. He's a frequent contributor to industry-based publications, and he has presented to academic, medical, and corporate audiences on an expansive array of topics. From the basics of adult learning theory to the real-world application of converting instructor-led training to a computer or web base, he is an evangelist for trimming down processes while keeping them effective. 

Sarah Mercier

CEO & Strategic Consultant

Build Capable

Sarah Mercier, CEO and strategic consultant at Build Capable, specializes in instructional strategy and learning technology. Sarah is known for translating highly technical concepts and research to real-world practice. She is an international facilitator for the Association for Talent Development and Greater Atlanta ATD Past President. Her innovative learning solutions have been recognized by winning industry awards, such as Best of Show at FocusOn Learning DemoFest for xAPI for Interactive eBooks, and Best Performance Support Solution at DevLearn DemoFest for Critical Success Factors training and assessment tool. Sarah is a frequent speaker at industry conferences and business events on topics such as instructional design and development, accessibility, data strategy, and learning ecosystems. Her work has been published in ATD’s 2020 Trends in Learning Technology, The Book of Road-Tested Activities, TD Magazine, Learning Solutions Magazine, CLO Magazine, and a variety of other training and workforce publications.

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412 New Technologies that Will Change Your Learning Strategies

10:45 AM - 11:45 AM Thursday, November 17

114

You are always striving to ensure the learner is learning in the best possible way, aren’t you? Sometimes technology introduces a new way of interacting that really takes learning to a new level. Explore some of these technologies and their possibilities for learning.

This session will explore the changing landscape of learning technology. You will learn how wearable technology could enhance the learning experience and how tools like Oculus Rift and Google Cardboard are opening eyes to the possibilities of virtual reality. You’ll examine which technologies will soon help learners really leap ahead in incorporating new skills. It’s not just about avant-garde, bleeding-edge technology; you’ll look at technologies that cost nothing at all that can take learners to the next level!

In this session, you will learn:

  • What technologies are available today
  • Which technologies are realistic and affordable for learning and development
  • How to enhance the learning experience using these technologies
  • How to prepare for the future of learning

Audience:
Novice and intermediate designers, developers, project managers, managers, and directors.

Technology discussed in this session:
The Myo armband and MUV Interactive’s Bird device.

Joe Ganci

President

eLearning Joe

Joe Ganci is the owner and president of eLearning Joe, a custom learning company. Since 1983, he has been involved in every aspect of multimedia and learning development. Joe holds a computer science degree, writes books and articles about eLearning, and is widely considered an eLearning development guru. He consults worldwide and also teaches at conferences and client sites. Joe writes tool reviews and has received several awards for his work in eLearning, including a Lifetime Achievement Award in 1999 and an eLearning Guild Master Award in 2013. His mission is to improve the quality of eLearning with practical approaches that work.

Sherry Larson

Owner, President

Learning IDeologies

Sherry Nolan Larson, the owner and president of Learning IDeologies, is a senior learning and development professional with broad-based skills designing, developing, managing, and delivering eLearning, instructor- led learning, and blended-learning solutions for large-scale projects in the healthcare, industrial automation and services, retail, government, airlines, financial services, and telecommunications industries. Her specialties include team leadership, instructional design, business and process analysis, project management, and customer relationship management. She is a past-president of PACT and was also on the board for Fifty Lanterns International. She holds an MEd degree.

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413 Microlearning: Big Transformation Through Tiny Experiences

10:45 AM - 11:45 AM Thursday, November 17

111

Learning and development professionals strive to help people get better at what they do every day. But acquiring knowledge isn’t enough to improve performance. In order to do better work tomorrow than they did today, people need to change their behaviors. That’s when learning becomes effective and gets results. However, behavior change is hard. It takes time, energy, and commitment. The only way to keep people engaged in the project of real transformation is to give them an experience they love.

Microlearning, the process of learning complex topics in small, focused segments, meets learners where they are with short, effortless content delivered in the moment it’s needed. In this session, you’ll find out how and why this approach can have a large impact, despite the small size of each piece of content. You’ll also learn more about how to create a microlearning strategy of your own to meet the needs of your audience and the goals of your company.

In this session, you will learn:

  • About the engaging power of digestible, point-of-need learning moments
  • How microlearning engineers big transformation through tiny learning experiences
  • How to create an effective microlearning program that people love
  • Why traditional training isn’t enough

Audience:
Novice and intermediate designers, developers, project managers, managers, directors, and and those responsible for curriculum development.

Alex Khurgin

Director of Learning Innovation

Grovo

Alex Khurgin is a director of learning innovation at Grovo, a learning solution for today’s workforce. A leader in the microlearning movement, Alex has played an integral role in developing Grovo’s methodology, using science and psychology to engineer a learning experience for modern minds. He is also responsible for developing an internal learning culture at Grovo by facilitating a program for professional development and self-directed learning for all employees. Prior to Grovo, Alex developed next-generation educational content at leading ed tech company Knewton. Alex graduated with a BA in philosophy from Amherst College.

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414 The Experience Economy: How Learning Resonates

10:45 AM - 11:45 AM Thursday, November 17

122

The opportunities to create transformative learning experiences have never been greater: There are more devices capable of delivering immersive media experiences to more people than ever before. Yet many learners are habituated to be wary of traditional, mandatory corporate learning programs. How should learning leaders understand this landscape, and how can they develop learning experiences that resonate with audiences?

In this session, you will learn how today’s audiences value experiences over all else, and how you can elevate learning to exceed these expectations and truly resonate. You will hear about examples of holistic learning programs that matched and surpassed the expectations of a very discerning audience. You will discover how to effectively leverage enhanced media and storytelling techniques to create memorable learning experiences. Explore ideas for implementing learning and communications programs that have succeeded in resonating with both learner and business audiences.

In this session, you will learn:

  • How to deliver learning “experiences”
  • How to effectively and sustainably earn the mind share of your audience
  • How to use creative storytelling to communicate value and authenticity
  • How the expectations of learners have changed

Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Mobile technology, video, and gamification.

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415 BYOL: Virtual Classroom Platforms—Which One Should I Use?

10:45 AM - 11:45 AM Thursday, November 17

101/102

Selecting the right virtual classroom platform can be challenging! There are so many programs available, each with its own sets of tools and features. And each platform offers a unique angle on virtual training classes. With all those differences, it’s hard to know which platform is right for your organization.

In this session, you’ll get to compare six different virtual classroom platforms: Adobe Connect, Citrix GoToTraining, Cisco WebEx Training Center, Jigsaw, Fuze, and Zoom. You’ll gain hands-on experience with their common features and explore what makes each one unique. Using a checklist that can be tailored to your organization, you’ll begin to determine which platform might be best suited for your own virtual training programs.

In this session, you will learn:

  • About the features of these six virtual classroom platforms
  • How to recognize common tools used in most platforms
  • Which platform features are most useful when selecting a platform
  • How to apply a template for selecting the right platform for your organization

Audience:
Novice and intermediate designers, managers, directors, and facilitators.

Technology discussed in this session:
Adobe Connect, Citrix GoToTraining, Cisco WebEx Training Center, Jigsaw, Fuze, and Zoom.

Technology Required:
A WiFi-enabled laptop with any standard Internet browser installed.

Click here for the session trailer

Cindy Huggett

Principal Consultant

Cindy Huggett Consulting

As a leading industry expert and 20+ year pioneer of virtual training, Cindy Huggett, CPTD, has vast experience delivering engaging learning solutions via the virtual and hybrid classroom. She's the author of six acclaimed books on the subject, including The Facilitator's Guide to Immersive, Blended and Hybrid Learning. She is a past member of the ATD global board of directors and was one of the first to earn the Certified Professional in Learning and Performance (CPLP now CPTD) credential. She holds a master's degree from the University of Pittsburgh and was a Triangle Business Journal 30- Under-30 Award Winner.

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416 BYOL: Building Learning Games in Storyline 2

10:45 AM - 11:45 AM Thursday, November 17

123

“Gamification,” “learning games,” and “serious games”: These are trendy buzzwords in L&D right now, but how can you actually create these experiences yourself if you’re not a game designer? Designing your first learning game can be a daunting task, and it’s quite common to think you don’t have the skill set or tools needed. But in many cases, you actually do have a tool for creating games, and it’s one you likely know well: Articulate Storyline. That’s right: With a few tips and tricks, you can actually create rich and engaging learning games using Storyline.

In this session, you’ll learn the basics of Storyline game development through looking at a real game developed with this tool. You’ll learn a bit about the game’s background and the gaming elements used. You’ll then spend the rest of the session in a hands-on activity that will teach you how to create one of the main elements from this game: interactive panoramic graphics. This common gaming element allows you to navigate around a digital space and is found in many search games, adventure games, and virtual tours. With a little creativity, it’s also easy to replicate in Storyline. You’ll leave this session with a better understanding of what game experiences you can build into Storyline and the practical skills to implement them.

In this session, you will learn:

  • Tips for getting started designing a game
  • How Storyline can be used to create learning games
  • About gaming elements that can be created in Storyline
  • How to create interactive panoramic graphics in Storyline

Audience:
Designers and developers with intermediate experience developing in Storyline 2.

Technology discussed in this session:
Articulate Storyline 2 and interactive panoramic graphics.

Technology required:
Laptop running Articulate Storyline 2.

Ken Haas

eLearning—Senior Instructional Designer

Sodexo

Ken Haas is an eLearning senior instructional designer and developer at Sodexo. With more than a decade of professional experience in the eLearning field, Ken’s background includes instructional design, multimedia, eLearning, learning games, gamification, web design, and video. Ken thoroughly enjoys learning and sharing with others, and he strives to learn new design techniques and technologies to apply to his work. A learning game that Ken created was featured in the DemoFest event at Learning Solutions 2016 Conference & Expo.

John Kostrey

Multimedia Coordinator

Sodexo

John Kostrey is a multimedia coordinator at Sodexo with experience in the creation of eLearning training programs, gamification, video development, web design, graphical user interface (GUI), graphic design, animation, and audio recording and editing. Over more than a decade of professional experience, John’s goal has always been to push the boundaries of both the graphical and technical capabilities within the eLearning industry.

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ELT202 Got Game: Getting Started with Gamification

11:00 AM - 11:45 AM Thursday, November 17

Expo Hall—eLearning Tools Stage

The task of incorporating gaming into an organization’s learning solutions can seem overwhelming. The lack of understanding as to what gamification and gaming are confuses the issue, and many of the off-the-shelf vendor solutions offer only rudimentary gamification techniques. No wonder organizations tend to discount gamification and associate these techniques with “playing Jeopardy” and not meaningful learning.

This session will address how learning professionals can develop a gamification culture in their organization. Through exploring the difference between gamification and gaming, you’ll learn how to incorporate gaming techniques into traditional eLearning designs. You’ll also find out how to use existing rapid development tools, such as Articulate Studio and Storyline, to develop engaging gamified learning solutions, allowing you to incorporate gaming elements in your projects even if you don’t have a large budget. Finally, gamified solutions work best when your whole team is on board, so the session will give you strategies for how to help your team learn to design and develop simple gamified solutions.

In this session, you will learn:

  • The difference between gamification and gaming
  • How to identify gamification elements that you can add to your learning solutions
  • How to develop simple gamified solutions using your current rapid development tools
  • How to teach your team to develop simple gamified solutions

Audience:
Novice designers, developers, project managers, and managers.

Technology discussed in this session:
Articulate Storyline.

Stephanie Daul

Learning Consultant

Independent

Stephanie Daul, an independent learner consultant, researches new learning and knowledge technologies and techniques. She also designs performance-improvement solutions for traditional classroom instruction, eLearning, and virtual sessions. As a consultant for global Fortune 500 companies, she creates synchronous and asynchronous learning experiences from analysis through implementation. Stephanie has designed and implemented over a dozen gamified learning experiences. She authored “Game Design for Learning” in ASTD’s TD at Work. Stephanie educates others on new technologies including mobile, QR codes, and xAPI. She holds an MA degree from Roosevelt University in T&D and a BA in education from Northern Illinois University.

Mira Mendlovitz

Instructional Designer

Medline Industries

Mira Mendlovitz, an instructional designer with Medline Industries, has been in the learning and development field for over 25 years. She has been involved in strategy, analysis, delivery, design, and development of learning. Mira works with internal clients to develop a range of learning solutions with a focus on how to blend learning to ensure stickiness. Through the years, she has led the implementation of many new learning technologies at a large Fortune 500 company; and she currently works with Medline, a multibillion-dollar manufacturer and distributor of medical supplies.

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EME202 The xAPI: The Swiss Army Knife for Your Learning Environment

11:00 AM - 11:45 AM Thursday, November 17

Expo Hall—Emerging Tech Stage

Years of momentum have resulted in a collection of use cases for teams seeking to leverage the xAPI to better track, measure, and manage their learning efforts. The time is now; the xAPI can improve the ways you create and deliver content and classes, track interactions, communicate, and measure performance. Armed with knowledge and the proverbial Swiss Army Knife of xAPI functions, begin to “slice, saw, tweeze and pick” your way through training obstacles.

This session will cover what the xAPI really is, how statements are structured, and how it is being operationalized. You will explore how progressive teams leverage the xAPI to improve the learning experience, streamline tracking, perform common tasks, and drive engagement via modern authoring tools and an LRS. You will see how LMSs are undergoing transformations to support the trend. This session will help you understand the basic challenges teams face in implementing the xAPI on a limited budget. Finally, learn how authoring tools, LMS platforms, mobile apps, and IoT endpoints are being connected to leverage the power of the xAPI.

In this session, you will learn:

  • About the best current authoring tools and learning platforms to take advantage of the xAPI
  • About new use cases to apply tracking to nontraditional learning assignments and interactions
  • About the challenges to overcome with LMS integration, security, mobile access (especially when offline), and more
  • About the basic structural and design tenets of an xAPI-based solution and the best-practice approach to implementing those solutions
  • When to use the xAPI over SCORM for tracking, and when “all of the above” is better than one or the other

Audience:
Novice to advanced designers, developers, project managers, and managers.

Technology discussed in this session:
The xAPI, learning record stores, and authoring tools.

Robert Gadd

President

OnPoint Digital

Robert Gadd is president of OnPoint Digital and responsible for the company’s vision and strategy. OnPoint’s online and mobile-enabled offerings support more than one million workers and include innovative methods for content authoring, conversion, and delivery extended with social interactions, gamification, and enterprise-grade security for workers on their device or platform of choice. Prior to OnPoint, Robert spent 10 years as CTO of Datatec Systems and president/CTO of spin-off eDeploy.com. He is a frequent speaker on learning solutions—including mobile, informal learning, xAPI, and gamification—at national and international T&D conferences.

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INN202 Getting Started with Design Thinking

11:00 AM - 11:45 AM Thursday, November 17

Expo Hall—Innovation Showcase Stage

Design thinking—a prototype-driven, human-centered innovation process—can aid in the creation of experiences for the “real world” in a variety of form factors. It can help you develop emotional connections with your intended audience while you imagine new solutions and create user-centered prototypes for hands-on, high-energy design challenges. Sound exciting?

In this session, you will explore implementation of the design thinking process and learn about several best practices currently used in business as well as in education. You will learn about the seven stages of design thinking—define, research, ideate, prototype, choose, implement, and learn—and create user-centered prototypes for hands-on, high-energy design challenges. Learn how to design learning opportunities and thinking around real-world problems and solutions. Appreciate how the design thinking process applies to your personal innovative strategy and to solving problems within your organization.

In this session, you will learn:

  • About the seven stages of design thinking
  • From three case studies of design thinking applied in the real world
  • How to create prototypes for hands-on, high-energy, time-based design challenges
  • How to move from design thinking to design actions

Audience:
Novice designers and project managers.

Laurie Burruss

Education Innovation Advisor

Lynda.com

Laurie Burruss is an education innovation advisor at Lynda.com, where she has advocated for academic initiatives, supported teaching and learning, and provided integration and implementation solutions since 2009. Laurie is also a professor emeritus at Pasadena City College in California; before working at Lynda.com, she served for 22 years as a professor in interaction design and as the director of the college’s digital media program, providing a regional resource for collaboration between education, industry, and the community. Her passion is digital storytelling.

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MXC202 Selecting a Learning Management System: The Great Eight

11:00 AM - 11:45 AM Thursday, November 17

Expo Hall—Management Exchange Stage

Finding a learning management system (LMS) that best fits your company’s design, business goals, and budget can be a daunting task. While choosing the right LMS can help your organization define, deliver, and manage training to drive ongoing success, the countless options when it comes to product selection can make determining which LMS best fits your company’s needs overwhelmingly difficult. Before making a decision, it’s important to find out what exactly you should consider when evaluating your options.

In this session, you’ll learn about aspects to evaluate when selecting an LMS, including integration with existing IT infrastructure; ease of use and accessibility; scalability and adaptability; vendor support and service quality; tracking and reporting capabilities; and collaboration or social learning features. To make sure you’re considering all the important elements of this choice, you’ll find out how to have a meaningful discussion with your IT department, whose members should be key stakeholders in the selection process. You’ll also receive practical tools for helping you make your decision—a sample LMS request for proposals and checklist.

In this session, you will learn:

  • How to identify the LMS features that your organization must have
  • About resources and research that are available to help inform your decision
  • How to talk to IT about integrating your LMS with the existing infrastructure
  • How to demonstrate the value of your preferred solution to stakeholders

Audience:
Novice and intermediate developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Learning management systems.

Thomas Runds

Chief Technology Officer

Immersion Technology Services

Thomas Runds is the chief technology officer at Immersion Technology Services. A SharePoint expert from Germany, Thomas is responsible for all things technology. He brings more than 25 years of experience in building and implementing technology to improve enterprise-wide knowledge management and collaboration.

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STR202 Help Wanted: Hiring eLearning Professionals

11:00 AM - 11:45 AM Thursday, November 17

Expo Hall—Strategic Solutions Stage

Given that the role of the eLearning professional has a wide range of possible responsibilities, hiring a person who has the exact set of skills and experience to meet the specific needs of your organization can be daunting. How can you ensure you find individuals who have the expertise needed to function successfully on your team and really hit the ground running?

In this session, you’ll explore the particular competencies you’ll want to look for when hiring a new eLearning professional. You’ll find out more about where to look for qualified candidates and what experience, education, certifications, and training you’ll want your new hire to possess. To help you dig deeper on your candidates’ skill sets, you’ll discuss what to look for in a candidate’s work, approaches to reviewing portfolios, and what questions to ask—including how you can use behavioral interviewing to craft interview questions specific to the position and your department’s needs. And while it’s great to know how to find new talent, it’s even better to not need to hire at all. You’ll finish this session by looking at actions you can take to develop and retain the talented eLearning staff you already have.

In this session, you will learn:

  • Where to find qualified eLearning candidates
  • How to identify appropriate competencies for your eLearning staffing needs
  • How to craft behavioral interviewing questions
  • How to review eLearning portfolios
  • About actions you can take to develop and retain your current eLearning staff

Audience:
Novice and intermediate managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
eLearning development tools and LMS platforms.

Jeffery Goldman

Senior eLearning Designer

Johns Hopkins Health System

Jeffery Goldman, a senior eLearning designer at Johns Hopkins Health System in Baltimore, MD holds an MA degree in instructional systems design from the University of Maryland, Baltimore County and has been designing and developing eLearning for 15 years. His experience also includes 19 years of designing and facilitating traditional classroom training in nonprofit organizations, banking, and healthcare. Jeff also writes about eLearning on his blog at www.elearningcyclops.com and he was the recipient of the Best Software System Course award at DevLearn’s 2011 DemoFest.

David Schwartz

Instructional Technology Manager

Armstrong Institute for Patient Safety and Quality, Johns Hopkins University

David Schwartz, an instructional technology manager for Armstrong Institute for Patient Safety and Quality at Johns Hopkins University, has been designing and developing eLearning for over 25 years on a variety of platforms and authoring tools as far back as the Apple II. He holds a master’s degree in instructional systems design.

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ELT203 Building Responsive HTML5 eLearning for Smartphones and Tablets

12:15 PM - 1:00 PM Thursday, November 17

Expo Hall—eLearning Tools Stage

Training the modern team can be a challenge. With users engaging with learning over many platforms, developers are often forced to create multiple versions of the same course, creating content to work across multiple devices. This can cause great difficulty. In this session, gomo managing director Mike Alcock will show you how to create beautiful, engaging courses that work perfectly on any device, on any screen size, and in any orientation. Bring your QR code readers to experience this on your own device.

Mike Alcock

Global Sales Director

Instilled

Michael Alcock, global sales director for Instilled and Gomo, is responsible for the company's strategy for UK and worldwide sales, product development, and global marketing. Prior to Gomo, Mike founded Atlantic Link Limited, where he invented the world's first cloud-based authoring tool.

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EME203 Don’t Retool Your LMS: Embrace Next-generation Learning!

12:15 PM - 1:00 PM Thursday, November 17

Expo Hall—Emerging Tech Stage

Learning management systems were initially built for supporting instructor-led training (ILT). As the needs of 21st-century learners evolve, companies are rapidly transitioning away from ILT toward next-generation learning experiences, and many LMSs are not keeping up. Learn how some of the largest and most innovative companies in the world are using the latest technology (e.g., video platforms, learning paths, self-paced labs, etc.) to provide an outstanding blended learning experience—without an LMS.

Joe Moriarty

CEO

Content Raven

Joe Moriarty, the CEO of Content Raven, is an experienced salesperson and leader with a strong history of increasing sales and motivating his teams. Joe’s background includes vice president and director positions in software companies, including VP of sales and marketing at Hybrivet Systems (later acquired by 3M). Under Joe’s leadership, Hybrivet gained national distribution in Lowe’s, Home Depot, Sherwin-Williams, and Walmart stores, and its products became the gold standard for lead detection.

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INN203 Visual Is Viable: How to Transcend Learning Barriers

12:15 PM - 1:00 PM Thursday, November 17

Expo Hall—Innovation Showcase Stage

Text and voice communications are the cheapest, fastest, easiest way to communicate, but they are also the least effective. With over 100 billion emails sent each day and climbing, your message is lucky to break through the noise. If you do get noticed, your text and voice often fail to keep audience attention or boost learning retention. If you want your message to be seen, understood, remembered, and acted on, you need to make it visual. This session will share the science behind visual communication, and attendees will leave with a clear methodology to apply immediately.

Eric Oakland

Chief Innovation Officer

TruScribe

Eric Oakland, the chief innovation officer at TruScribe, is a leading expert in messaging and visualization and is the mind behind TruScribe’s products and brand. After creating the first TruScribe whiteboard videos in 2010, and working with psychologist and author Susan Weinschenk, he created Scribology, a unique method of creating engaging content based on principles of neuroscience and behavior.

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MXC203 Helping Managers Lead Through Change

12:15 PM - 1:00 PM Thursday, November 17

Expo Hall—Management Exchange Stage

Company changes are hard for most employees, and they can be especially hard for managers caught in the awkward position of having to communicate and enact changes they didn’t initiate. Yet the success of company change is critically tied to managers’ ability to lead their teams through it. Learn about the common challenges facing both managers and the HR and L&D leaders who support them, as well as solutions and lessons learned from people who’ve been there before. You’ll leave with practical ideas to help equip managers to survive, thrive, and lead effectively in tumultuous times. Audience participation is encouraged!

Marca Clark

Director, Learning and Org Development

Glassdoor

Marca Clark, the director of learning and organizational development at Glassdoor, has more than 10 years’ experience in organizational development, talent management, and learning and development. Prior to joining Glassdoor, Marca was with Advent Software and Starbucks Coffee. At Glassdoor, she focuses on the individual and organizational capabilities that enable the company to reach its goals, believing that the secret to growth and scale lies in helping people realize their full potential. She holds a master’s degree in organization development from the University of San Francisco.

Heather Sweeney-Engel

Client Success Partner

Jhana

Heather Sweeney-Engel is a client success partner at Jhana. Previously, Heather spent five years at CEB helping Fortune 500 executives and their teams make better business decisions. During her time there, she worked in account management, partnering with IT leaders, and then became a frontline manager herself. Her time as a manager piqued Heather’s interest and passion in manager development and success, and she was subsequently drawn to Jhana. Heather earned her BA in communication and art history at the University of California–Santa Barbara.

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STR203 Unlocking the Value of Your Organization’s Content via Digital and Learning Transformation

12:15 PM - 1:00 PM Thursday, November 17

Expo Hall—Strategic Solutions Stage

Over the past 15 years, organizations have accumulated massive amounts of digital content in the form of common document types, such as Microsoft Word and PowerPoint formats. Unfortunately, a significant percentage of this content is sitting on servers, undiscoverable, and in some cases irrelevant due to outdated branding, the inclusion of discontinued product and services descriptions, or the exclusion of current and critical information. This session will examine how to breathe life back into your organization’s digital content with a strategic digital transformation, and how to make it more relevant and impactful than ever by implementing a learning transformation strategy.

Bryan Eldridge

North American Director of Professional Services

eXact learning solutions

Bryan Eldridge, North American director of professional services for eXact learning solutions, is responsible for assisting clients in developing new strategies and skill sets for digital and learning transformation across every phase of the employee life cycle. Bryan, an MEd, has more than 25 years of experience in the design, development, implementation, evaluation, and management of educational and training solutions across a broad spectrum of cultural and contextual environments. In addition to his nearly 10-year relationship with eXact, Bryan has worked for several of the major players in learning technology in a variety of roles, ranging from product development to sales enablement.

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501 How Diner Dash Shook Up Life Time’s Learning Game

1:15 PM - 2:15 PM Thursday, November 17

106

Formal online learning doesn’t work like it used to. Attention spans are decreasing, and mobile access is more critical than ever. So how do you create mobile learning without hiring experts or spending a fortune? And how do you get part-time employees to care about making shakes and smoothies?

In this session, you’ll learn how mobile games like Diner Dash and Cooking Fever inspired LifeCafe restaurants inside Life Time Fitness locations to drastically change the way they certified team members in the creation of shakes and smoothies. You’ll explore the full-scale design and development process and walk away with specific steps to create your own mobile or multi-device learning game with a simple authoring tool like Articulate Storyline 2.

In this session, you will learn:

  • Why games in learning are a good idea
  • How to design a multi-platform game
  • How to create a mobile learning game with Articulate Storyline 2
  • Ways to save serious time

Audience:
Novice to advanced designers, developers, project managers, directors, and senior leaders.

Technology discussed in this session:
Mobile game applications and Articulate Storyline 2.

Tara Aiken

Senior Manager, L&D Strategy and Operations

Target

Tara Aiken is the senior manager of L&D strategy and operations for Target. Tara, who was previously in charge of instructional design and media at Life Time Fitness and instructional design for C.H. Robinson, has developed and implemented strategies for instructional technologies and design for experienced design teams and teams of subject matter expert instructional designers.

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502 Using Advertisers’ Secrets to Create Compelling Video

1:15 PM - 2:15 PM Thursday, November 17

113

In a world of short attention spans and the need to “break through the clutter,” how can you ensure your learning videos leave your audience remembering your message? Maybe it’s time to look outside L&D for inspiration and toward a field that already does this well: advertising. If advertisements can influence people to purchase items they don’t need, are there ways to use this field’s secrets to influence learners (and do this without their feeling manipulated)?

In this session, you’ll learn how the techniques that influence purchasing behavior can also change the behavior of your audience. You’ll find out what exactly makes an ad so compelling that it can persuade you to spend your money, then apply these secrets to make your next learning video successful. You’ll explore the hooks that grab viewer interest, the components that lead to an effective video concept, and a framework you can use to shape a successful learning-video strategy.

In this session, you will learn:

  • About a strategic framework for designing and evaluating effective video for learning
  • About two “hooks” that make the content in your learning video memorable
  • About four components that make an effective video concept
  • About two techniques for using drama to design or evaluate videos

Audience:
Novice and intermediate designers and managers.

Click here for the session trailer

Danielle Wallace

Chief Learning Strategist

Beyond the Sky

Danielle Wallace is the chief learning strategist at Beyond the Sky: Custom Learning. Previously, as a marketing leader with Procter & Gamble and PepsiCo, she learned strategic marketing principles which she now applies to learning and development to create compelling breakthrough solutions. Danielle is a sought after speaker at global conferences and her thought leadership is found in numerous industry magazines and publications.

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503 Dreaming of Electric Sheep: The Future of Learning

1:15 PM - 2:15 PM Thursday, November 17

112

In just a short span of time, a succession of technological advances have impacted L&D, from VHS tapes through to eLearning and mobile—and they’ve landed with mixed success. All have had an impact; none have been transformative. But that’s about to change as distributed technology and AI start to intersect with learning. The success of these technologies, though, depends on industry professionals. Are you ready?

In this participative session, you’ll explore the future of learning. You’ll experience a future-facing session where you’ll look not just at what is on your doorstep, but at the things you’ll need to put in place to shape tomorrow. This session will consider not specific technologies, but rather categories of technology and the ways they’ll transform learning, including the impacts of wearables on performance, AI on communication, and collaborative platforms on knowledge itself.

In this session, you will learn:

  • About the true disruptions around the corner for the field of organizational learning
  • How wearable tech and AI will fully contextualize and geolocate learning
  • How these technologies will fully democratize and liberate learning
  • About the risks for those organizations that don’t start to explore

Audience:
Novice and intermediate designers, developers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Wearables (from Glass to Oculus, watches to phones) and AI platforms (specifically a research project out of SRI, as well as bots focused on storytelling and captioning activities).

Julian Stodd

Author and Founder

Sea Salt Learning

Julian Stodd is an author and founder of Sea Salt Learning, a global learning consultancy helping organizations adapt and thrive in the social age. Much of his consultancy work is around the need for social leadership, the design of scaffolded social learning, planning for organizational change, and the impacts of social collaborative technology. Julian comes from an academic background in communication theory, psychology and neurophysiology, learning design, educational psychology, museum education, and philosophy. He is a proud global mentor with the Cherie Blair Foundation for Women, and a Trustee of Drake Music, a charity that works to break down disabling barriers to music through education and research. He was awarded the Learning Performance Institute’s Colin Corder Award for Services to Learning in 2016. He has written 10 books, including The Social Leadership Handbook, Exploring the World of Social Learning, and A Mindset for Mobile Learning.

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504 A Practical Guide to 70:20:10 with the Five Moments of Need

1:15 PM - 2:15 PM Thursday, November 17

121

Are you meeting all Five Moments of Learning Need? You already teach the moments of “new” and “more.” But what are you doing to support the moment of “apply,” when your learners become performers and have to use the knowledge you taught them? What about the moment of “solve,” when things are broken and need to be fixed? Or the moment of “change,” when they have to unlearn old habits?

This session will provide an overview of the Five Moments of Learning Need and how they can extend learning beyond the classroom. The Five Moments concept applies a complete approach to designing learning by blending both formal and informal learning. You will learn a defined process that blends the benefits of deliberate instructional design with the means to influence the “70” and “20” in the 70:20:10 mix. You will learn how to decide what should be the “10” and what should be in the “70” and “20” by correctly identifying the subject matter that can safely be left to informal delivery methods.

In this session, you will learn:

  • About the Five Moments of Learning Need concept and how it compares to ADDIE
  • How to identify business performance challenges
  • About the ideal blend of resources at the task level to ensure sustainment of performance at all Five Moments of Need
  • How to accommodate for procedure-based, principle-based, and knowledge-based solutions, as appropriate, in your learning programs

Audience:
Intermediate and advanced designers, developers, managers, and directors.

Technology discussed in this session:
Electronic performance support systems.

Conrad Gottfredson

Chief Learning Strategist

APPLY Synergies

Conrad Gottfredson, the chief learning strategist at APPLY Synergies, has deep experience in organizational learning, collaborative development, knowledge management, online learning, performance support, and instructional design and development. Conrad is the original developer of the Learning at the Five Moments of Need framework now in use around the world. He has worked with many of the world's largest organizations, helping them attain higher levels of learning agility. Conrad's experience includes the design and deployment of large-scale knowledge management and performance support systems within multinational corporations. In 2014 Conrad was awarded the Guild Master Award for his accomplishments and contributions to the eLearning community. He holds a PhD in instructional psychology and technology.

Chris King

Executive Director

APPLY Synergies

Chris King is a recent addition to APPLY Synergies, but a long-time practitioner of the 5 Moments of Need®. As the executive director of the 5 Moments of Need Academy, Chris is responsible for spreading the word about workflow learning and optimizing how organizations learn and perform. He leverages his credentials as a PMP, Certified ScrumMaster, 5 Moments of Need® Designer, and a LEGO® SERIOUS PLAY® certified facilitator to modernize the typical approach to learning.

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505 Getting Started with xAPI Statements

1:15 PM - 2:15 PM Thursday, November 17

107

When a new specification such as the xAPI comes out, it is important to understand the basics. And one of the most critical basics of the xAPI is the concept of statements: the way most xAPI data is communicated. Before getting started with an xAPI implementation, you’ll want to have a strong understanding of what statements are and how you can form them yourself.

In this session, you’ll take a close-up look at what exactly makes up an xAPI statement. You’ll start by defining the requirements for creating a valid statement. You’ll then learn how vocabulary and context can be assigned to a statement. You’ll also look at the optional fields that can be used to further define your xAPI statements. All of this will arm you with the basics you need to begin using the xAPI effectively.

In this session, you will learn:

  • What goes into a basic xAPI statement
  • How verbs can be defined for statement generation
  • How important context is when generating statements
  • How statements relate to activities

Audience:
Novice and intermediate designers and developers.

Sean Putman

Vice President of Learning Development

Altair Engineering

Sean Putman, a partner in Learning Ninjas, has been an instructor, instructional designer, and developer for over 15 years. He has spent his career designing and developing training programs, both instructor-led and online, for many different industries, but he has had a strong focus on creating material for software companies. Sean has spent the last few years focusing on the use and deployment of the Experience API (xAPI) and its effect on learning interventions. He has spoken at industry conferences on the subject and is co-author of Investigating Performance, a book on using the Experience API and analytics to improve performance.

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506 Ethical Considerations for Using Learner Performance Data in Training

1:15 PM - 2:15 PM Thursday, November 17

110

Big data and learning analytics are top of mind for many organizations throughout the training industry. However, while there is a lot of of information about what you can do with data, there is much less about what you should do. Since data can include deeply personal or sensitive information, training organizations cannot consider using this information without first thinking about the ethics of what they are intending to do with that data and the privacy of individual learners.

In this session, you’ll explore how you can use learner performance data while also respecting the privacy of your audience. You’ll start by looking at R&D initiatives and explore common data scenarios that can put learners at risk and even, in some cases, trigger legal action. You’ll then learn research-based best practices for how to avoid these scenarios, such as building a deeper practical understanding of privacy laws and expectations, sharing this information effectively with all your stakeholders, and using this knowledge to guide new approaches to the design and development of your data projects. You’ll leave this session understanding not just the research-based recommendations for how to address privacy and ethical considerations, but also why it benefits your organization to make this topic a priority.

In this session, you will learn:

  • Why ethics is an important discussion in the training domain
  • How learners and organizations may be affected by data collection
  • About specific legal and ethical considerations you should be aware of when using learner performance data
  • How stakeholders should plan to address emerging privacy and ethical considerations

Audience:
Novice and intermediate designers, developers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
CAE’s R&D into systems for data collection in training (specifically, courseware and simulators).

Megan MacDonald

Instructional Systems Designer

CAE

Megan MacDonald has been an instructional systems designer with CAE since 2010. In 2014, she became involved in research and development initiatives related to data collection and learning analytics and co- authored a research report on ethical considerations for learning analytics in the training domain.

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507 Ukulele Learning: Exploring the Relationships Between Music and Learning

1:15 PM - 2:15 PM Thursday, November 17

109

A large amount of research in recent years has explored the value that music has for the brain and learning. Everyone has experienced it in some way, be it from listening to music while studying, learning something from a catchy song, or learning to play an instrument.

In this session, you will explore the many relationships between music and learning. You will examine and discuss how people learn to play an instrument—there will even be ukuleles available for some to participate hands-on—and what this might mean for learning in general. Using the introductory ukulele lesson as a framework, this fun session will help you explore the many ways that music impacts and enhances learning. (Ukuleles made available during this session will be donated to the Children’s Hospital of Nevada UMC after the conference.)

In this session, you will learn:

  • How music enhances learning
  • How people learn to play an instrument, and what that means for learning
  • How music might enhance your practices
  • How to play a ukulele!

Audience:
Novice to advanced designers, developers, project managers, and managers.

Click here for the session trailer

Jane Bozarth

Director of Research

The Learning Guild

Jane Bozarth, the director of research for the Learning Guild, is a veteran classroom trainer who transitioned to eLearning in the late 1990s and has never looked back. In her previous job as leader of the State of North Carolina's award-winning eLearning program, Jane specialized in finding low-cost ways of providing online training solutions. She is the author of several books, including eLearning Solutions on a Shoestring, Social Media for Trainers, and Show Your Work: The Payoffs and How-To's of Working Out Loud. Jane holds a doctorate in training and development and was awarded the Guild Master Award in 2013 for her accomplishments and contributions to the eLearning community.

Shawn Rosler

Senior Instructional Designer

Office Practicum

Shawn Rosler has been an instructional designer, project manager, and developer of dynamic, interactive, and highly efficient eLearning and other instruction for over 20 years. He's a frequent contributor to industry-based publications, and he has presented to academic, medical, and corporate audiences on an expansive array of topics. From the basics of adult learning theory to the real-world application of converting instructor-led training to a computer or web base, he is an evangelist for trimming down processes while keeping them effective. 

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508 Animation Made Easy: Creating Videos with PowerPoint

1:15 PM - 2:15 PM Thursday, November 17

124

Online videos are extremely popular these days, particularly for quickly learning new skills and just-in-time content. While short videos can be an effective way to learn soft skills and system processes, many instructional designers and developers believe they have neither the tools nor the skills to create these training videos themselves. But they’re wrong, because most people have a surprisingly useful animation tool already: PowerPoint.

That’s right. PowerPoint can be a powerful yet easy-to-use tool to create videos with sound and animation, and nearly everyone has it. By learning just a few simple techniques, you’ll be able to create short, entertaining videos that will engage and educate your audiences, and this session will teach you the first steps you’ll need to use PowerPoint in this unexpected way. You’ll find out how to use motion paths, enter and exit animations, and sound syncing to create visual effects; how to bring in voice-overs and soundtracks to add to your content; and how to get all these aspects in sync so your final video looks polished and professional.

In this session, you will learn:

  • How to use PowerPoint to create and publish videos
  • How to add animations such as motion paths
  • How to add audio to your animations and set audio timing
  • How to use the PowerPoint animation and selection panels to adjust movement and layers for smooth animated techniques

Audience:
Novice and intermediate designers and developers.

Technology discussed in this session:
PowerPoint, picture editing software (Photoshop, GIMP, Snagit), audio editing software (Audition, Audacity), and online image libraries.

Click here for the session trailer

Randy Meredith

Learning Technology Developer Sr

Huntington Bank

Randy Meredith is a senior learning technology developer for the performance development department of Huntington Bank. In this position, he has created more than 100 interactive courses and educational videos from inception though publication. Prior to working at Huntington Bank, Randy served as creative director for Brighter Minds Media, where he designed children’s educational software for such well-known brands as Marvel Comics, PBS, Dreamworks Animation, and more.

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509 Zombie Sales Apocalypse: Using a Learning Game to Reinforce Sales Competencies

1:15 PM - 2:15 PM Thursday, November 17

108

It’s harder and harder to catch the attention of learners, especially field sales representatives. It is also difficult to encourage them to practice important skills like sales techniques and how to speak with customers in different situations. While they need to practice these critical skills to succeed in their roles, they don’t always take the time to do so. What could engage this audience?

The solution was Zombie Sales Apocalypse: a game to reinforce key sales skills. This serious game made practice easier by creating an exciting and immersive experience using the popular genre of zombie games. In this session, you’ll discover how a branching story simulation combined engaging game activities—such as fleeing from zombies, moving furniture, and smashing through walls—with sales-focused challenges like choosing the right response to customers, bringing the right materials to a sales call, and properly diagnosing customer issues. Through examining Zombie Sales Apocalypse, you’ll find out more about the key elements and influences you’ll want to consider when creating your own games for practice and reinforcement.

In this session, you will learn:

  • About three key elements that are required in any serious learning game
  • Why the use of fantasy was a critical element in the design of this learning game
  • How immediate feedback changes learner behavior
  • How learner input was used to drive engagement with the sales model

Audience:
Intermediate and advanced designers and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Unity game platform.

Click here for the session trailer

Karl Kapp

Professor

Commonwealth University

Karl Kapp, EdD, is a professor of instructional technology at Commonwealth University in Bloomsburg, Pennsylvania who teaches instructional game design, gamification, and online learning design. He keeps busy internationally consulting, training, coaching, and counseling established companies, academic institutions, and startups. He co-founded L&D Mentoring Academy, which helps midcareer learning professionals move to the next level. Karl has authored many books and created several LinkedIn Learning courses. In 2019, he received the ATD Distinguished Contribution to Talent Development Award. His YouTube series, "The Unauthorized, Unofficial History of Learning Game," is his current passion project.

Deborah DeNure

Learning Manager, Instructional Design—Employer Group-Sales Training

Humana

Deborah DeNure manages a team of learning and instruction designers for Humana. She is also a motivational speaker and team-building consultant. As a thought leader, Deborah offers professional and personal leadership insights and designs a variety of educational programs that sustain positive relationships through respect, reward, and recognition. She is also the founder and chief learning officer of DB Associates (DBA), Training and Consulting.

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510 Next-gen Blended Learning: Creating the Perfect Mix

1:15 PM - 2:15 PM Thursday, November 17

114

“Blended learning” was one of the hottest buzzwords back in the day. In its infancy it was, at best, a design construct that focused on combining the best elements of face-to-face with eLearning. At worst, though, it merely gave the learner the choice of attending class in person or online. This was a cutting-edge approach at one time, but the tools and media for learning have expanded far beyond this. To get the most out of blended learning, you need to shift your thinking and look at how you can use all of today’s tools in the blend.

In this session, you’ll discover what’s beyond the traditional application of blended learning and dive into the next generation of this approach. With this new view on blended learning, your toolkit will move beyond just in-person classes and eLearning to include elements such as assessments for content personalization, simulations, mobile interventions, games and gamification, social learning, user-generated content, knowledge management, and yes, even performance support.

In this session, you will learn:

  • What makes next-generation blended learning work
  • What tools you should consider adding to your blend, and what the best practices for application are
  • How instructional intent applies to this next-gen blend
  • What modern blended learning solutions look like in action from real-world examples

Audience:
Intermediate to advanced designers, developers, managers, and directors.

Brenda Enders

President & Chief Learning Strategist

Enders Consulting

Brenda Enders is the president and chief learning strategist for Enders Consulting, a St. Louis, MO-based company. She is a consultant, author, and public speaker specializing in leveraging innovative technologies to improve employee performance. She has 19 years’ experience in the learning and development field. Brenda’s first book, Manager’s Guide to Mobile Learning, was published in 2013. Prior to founding Enders Consulting, Brenda was the chief learning strategist and learning services practice leader for a custom learning solutions provider for 12 years, where she led the design and deployment of innovative and award-winning custom learning solutions.

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511 Adding Adaptive Learning Principles to Your eLearning

1:15 PM - 2:15 PM Thursday, November 17

111

As websites and apps get increasingly more sophisticated and personalized, people are coming to expect a similar experience from learning as well. Adaptive learning is one such technology that promises this experience, but many of the platforms that exist are expensive and currently geared primarily toward K-12 and higher education. How can L&D professionals in the corporate space find ways to provide their audience with this more tailored learning experience?

In this session, you’ll learn about the basics of adaptive learning, why it has been gaining momentum in K-12 arenas, and why it should be on your radar in the corporate environment. You’ll discuss obstacles to implementing full-scale adaptive learning technologies within the corporate infrastructure, and how you can leverage some of the adaptive philosophies within your current learning culture. You’ll also discover budget-friendly ways to use tools you already have, like Storyline or Captivate, to incorporate adaptive learning principles and give your audience a tailored learning experience.

In this session, you will learn:

  • Where eLearning software falls on the spectrum of adaptive learning technology
  • Three ways you can apply adaptive learning principles to eLearning
  • How to create an adaptive learning path
  • Which Storyline 2 features support adaptive learning design

Audience:
Intermediate and advanced designers and developers.

Technology discussed in this session:
Articulate Storyline 2, Adobe Captivate, and Smart Sparrow.

Rebecca Lucas

Director of Instructional Strategy

ThinkingKap Learning Solutions

Rebecca Lucas, a director of instructional strategy with ThinkingKap Learning Solutions, has over 24 years of experience developing training. Becky is a certified performance technologist (CPT) with degrees from Indiana University: a BS in marketing and advertising, and an MS in instructional systems technology. Becky’s expertise includes designing eLearning solutions using Articulate Studio and Storyline. She has also served in various capacities on the board of the International Society of Performance Improvement’s Chicago chapter.

Tim Buteyn

President

ThinkingKap Learning Solutions

Tim Buteyn, the president of ThinkingKap Learning Solutions, has over 15 years of experience in eLearning. He has worked with a full range of clients, including IT service providers, national healthcare organizations, and international food service organizations. Prior to his current role, Tim was the training director for several technology companies. He has won multiple Articulate Guru Contests for courses that use scenario-based training as their foundation.

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512 Creativity Apps—Zero Barrier to Entry

1:15 PM - 2:15 PM Thursday, November 17

105

Design starts on paper—or at least it used to. Early apps were clunky, and those that had great promise fell short because of a stylus that did not feel the same as a pencil. With the advances in touch-sensitive screens and stylus technology, designing or sketching on an app is like having a library of sketchbooks. The current problem is no longer technology, but rather choosing the right app. When choosing which app to use, it takes time and practice to become proficient enough to determine whether it is the right app for your application and workflow.

This session will look at several popular apps for sketching and designing and compare their advantages and disadvantages. The session will demonstrate apps using the iPad Pro with the Apple Pencil, and there will be several other styluses for participants to test-drive.

In this session, you will learn:

  • About the common and popular apps for sketching
  • About advantages and disadvantages of various apps
  • About the stylus pens currently available
  • About apps that capture actual paper notes and sketches

Audience:
Novice and intermediate designers and developers; other sketchnoters.

Technology discussed in this session:
The iPad Pro, sketching and design apps, and styluses, including the Apple Pencil.

Kevin Thorn

Director of Development

Artisan E-Learning

Kevin Thorn holds an EdD in instructional design and technologies and is an award-winning eLearning designer and developer. He is the director of development for Artisan E-Learning, and principal owner of NuggetHead Studioz, LLC., a boutique studio specializing in consulting and developing custom learning experiences. Kevin combines his skills in technology, instructional design, eLearning development, illustration, graphic design, animation, video, and educational comics to develop innovative learning solutions. He is a well- known industry speaker and trainer in visual communication, eLearning development, and design workflows and is a certified facilitator in LEGO® Serious Play® methodologies. ?

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513 Low-cost Virtual Reality Solutions for Learning

1:15 PM - 2:15 PM Thursday, November 17

104

Are you designing training for people who need to experience situations firsthand, but struggle with how to do that effectively and efficiently? Is your workforce widely distributed, so in-person training is just too expensive? What if you could bring a situation to your audience anywhere and any time you needed to with a solution that was both immersive and cost-effective? While this sounds like a training option from the future, it’s actually something you can launch right now using Google Cardboard and 360 degrees of virtual reality.

In this session, you’ll learn about the technology that’s available today to create low-cost virtual reality videos and how you can leverage this groundbreaking technology in your training. You’ll find out more about the websites and apps that are available to support VR videos, which cameras you can use to capture footage, and which cardboard viewers are compatible with smartphones. With these affordable tools, you can easily create immersive experiences that do things like put your new remote employees in the office to meet the team on their first day, put your sales force in a car for a ride-along without the cost of travel, or send your employees on a tour of a facility across the world without impacting anyone’s daily routine.

In this session, you will learn:

  • How to create your own 360-degree virtual reality videos
  • Which websites and apps support 360 VR videos
  • How to use Google Cardboard with a smartphone
  • Ways to implement VR into your training program

Audience:
Novice designers, developers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Ricoh Theta and Google Cardboard.

Joe Pellegrini

Vice President for Talent Management

Stryker

Joe Pellegrini is a vice president for talent management at Stryker. Joe and his team are responsible for leading the enterprise talent management strategy—attracting, developing, retaining, and aligning Stryker’s 28,000 employees worldwide. Prior to joining Stryker, Joe held roles of increasing leadership responsibility in learning and development and talent management at global consulting and Fortune 500 organizations. Most recently, Joe led global talent management for the medical device sector at Johnson & Johnson. Joe is a graduate of Miami University of Ohio with a degree in organizational behavior and marketing. Joe has a BS in Organizational Behavior from Miami University, is a Certified Herrmann Brian Dominance Practitioner, and an adjunct faculty member at Miami University and the Joy Outdoor Education Center.

Kerri Bishman

Manager, Virtual Learning & Development

Stryker

Kerri Bishman is a manager of virtual learning and development at Stryker. With a master’s degree tailored to L&D and 10 years of experience in the field, Kerri has designed eLearning solutions and created the training department for the Stryker endoscopy division, and she was responsible for virtual learning for a Fortune 500 company.

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514 Copyright Trends and Finding Media Gems

1:15 PM - 2:15 PM Thursday, November 17

122

Intellectual property law affects every stage of the development and delivery process. Unfortunately, it’s daunting—and, even worse, often deadly boring. As a result, your decision making about what media resources you can actually use might be rooted in ignorance, fear, or frustration, none of which contributes to your project goals. As a result, it’s not uncommon to struggle with how to use free media to enhance your projects while also avoiding accidentally infringing on someone else’s work or exposing yourself to unpleasant legal action.

In this session, you’ll learn about copyright essentials through a surprisingly entertaining and easy-to-understand snapshot of the law and recent cases. Learn how to protect your own work and apply legal concepts, such as the fair use doctrine, to everyday scenarios and become more confident in finding sites that offer public domain, Creative Commons, and open access licensed works. Building this stronger understanding of how you can and can’t legally use media in your work will help you become more productive and focused as you maximize your financial and creative resources.

In this session, you will learn:

  • About copyright law and fair-use basics
  • Which recent court cases are interesting, relevant, and important
  • How to protect your work and avoid being sued
  • How to find awesome online media you can use
  • About Creative Commons licenses and which are most accommodating
  • How to correctly attribute media you use

Audience:
Novice and intermediate designers, developers, project managers, managers, and directors.

Technology discussed in this session:
API for Creative Commons licenses and plugins for proper attribution of work.

Click here for the session trailer

Barbara Waxer

Copyright & Media Educator

Seattle Film Institute

Barbara Waxer is a copyright and media educator, author, and trainer who teaches at the Seattle Film Institute and Santa Fe Community College. She has authored over two dozen textbooks and online products on copyright, finding and using media, writing for the web, and Adobe and Microsoft software. Her book, Internet Surf and Turf Revealed: The Essential Guide to Copyright, Fair Use, and Finding Media, won the TEXTY Textbook Excellence Award and the New England Book Show Award. Barbara thrives when developing best practices for users and creators of digital content.

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515 BYOL: Making Dazzling Graphics with Photoshop for the Graphically Challenged

1:15 PM - 2:15 PM Thursday, November 17

123

Photoshop is the de facto standard for image creation and manipulation, and over the years, more and more features have been added to this tool. Some of these features are real time-savers and also have the ability to make your images stand out. However, if you haven’t taken courses on Photoshop, or haven’t taken any recently, chances are you may be underusing these helpful new additions to the tool.

In this hands-on BYOL workshop, you’ll learn a variety of Photoshop secrets that can quickly improve the quality of your images. You’ll also look at a new feature introduced in Photoshop CC 2015 that can make a noticeable impact on your work: artboards. In just an hour you’ll learn quick ways to remove blemishes and imperfections, punch up the color of digital photographs, leverage the automatic features in this software, build icons and buttons using artboards, and even have Photoshop export CSS code.

In this session, you will learn:

  • How to remove background colors from images
  • How to adjust imperfections on a person’s face
  • How to add a smile to a portrait
  • How to fill in an area using the content-aware feature
  • What the new artboards feature is, and how you can create images using it
  • How Photoshop can export CSS code from your image

Audience:
Novice to advanced designers, developers, project managers, and managers. 

Technology discussed in this session:
Adobe Photoshop.

Technology Required:
Mac or PC with Photoshop CC 2015. The trial version will work.

Phil Cowcill

Senior eLearning Specialist

PJ Rules

Phil Cowcill is senior eLearning specialist at PJ Rules. He started his career in 1983 when he was hired as a technologist at a local college. In 1985 he joined a team to develop Canada's first Interactive Videodisc. He started teaching part-time in 1989, moving to full-time in 1995. He led his class to build one of the first news websites that streamed video in 1996. In 2011 he launched the very first dedicated mobile application development program. Phil retired from full-time teaching in 2015 and moved to working as a contractor with the Department of National Defence as a senior eLearning specialist.

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516 BYOL: Getting Started with Augmented Reality

1:15 PM - 2:15 PM Thursday, November 17

101/102

Using technology to help make  learning “stick” is something L&D is always pursuing. Augmented reality (AR) is one of the newer entries into this category, in large part because of how well it can support learning in the moment. However, AR can often seem overwhelming, time-consuming, and difficult to use in everyday learning development, and these assumptions could cause you to overlook the potential this technology holds for your audience.

This session will challenge the idea that AR is too complicated to use for L&D and explore just how easy it actually is to get started creating training with AR. You’ll explore tools that you can use to create an AR project; features of AR that you can consider using; and how to plan, build, and share your project with the community. You’ll then have the opportunity to create original AR content in this session using free development tools.

In this session, you will learn:

  • How to create an AR project using Aurasma Studio
  • Which interactions are available for you to use within AR
  • What features to consider when planning your AR project
  • How to use multimedia assets to enhance your AR project

Audience:
Novice designers and developers.

Technology discussed in this session:
Aurasma Studio (cloud-based), Aurasma app (for iOS and Android), and Google Drive.

Technology required:
A laptop with Internet connection and a mobile device with a camera for viewing.

Destery Hildenbrand

XR Solution Architect

Intellezy

Destery Hildenbrand is an XR solution architect with Intellezy. Destery has over 17 years of experience in training and development and seven years focusing on immersive technologies. Destery has spent time in corporate environments and higher education. Destery's primary focus is helping organizations plan, design, and develop engaging learning experiences through Immersive technology.

Mark Banit

Senior Manager, Design

Royal Bank of Canada

Mark Banit is a senior manager of design at the Royal Bank of Canada (RBC). With a background in multimedia design, Mark has been creating engaging digital learning experiences for over 15 years. Prior to moving into corporate learning and development, he spent 10 years working in the higher education sector creating interactive online learning, providing consulting, and training other developers. At RBC, Mark manages the design and development of effective learning strategies and solutions deployed throughout the organization.

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ELT204 Have That? Try This! WordPress as an LMS

1:15 PM - 2:00 PM Thursday, November 17

Expo Hall—eLearning Tools Stage

If you’re looking for your first LMS (or starting fresh by leaving an old one behind), the number of choices you have can be overwhelming. But there’s one option you may not have thought of that can be a surprisingly good nontraditional solution, particularly if you’re working with bundling open or microlearning courses: using WordPress.

In this session, you’ll find out more about the challenges, constraints, and affordances of using WordPress as your LMS. Through real examples of this approach used with several online open courses, you’ll find out more about how features like open badges, emailing, tracking, activity/assessment tools, mobile delivery, and multimedia development actually function when you use WordPress in this way. By the end of this session, you’ll know everything you need to begin setting up your own open or microlearning portal through this unusual, but effective, LMS option.

In this session, you will learn:

  • How to bundle open online courses
  • How open LMS platforms inform the design and delivery of content
  • How to evaluate the suitability of WordPress plugins and third-party applications
  • How to create a low-cost open or microlearning solution

Audience:
Novice and intermediate designers, developers, project managers, and managers.

Technology discussed in this session:
WordPress with LearnDash LMS.

Melanie Meyers

Senior Instructional Designer

Justice Institute of British Columbia

Melanie Meyers is a senior instructional designer in the Justice Institute of British Columbia’s Centre for Teaching, Learning and Innovation (CTLI). She has worked in educational technology in both the private and public sector since completing her MA in educational technology at Concordia University in 2004. Melanie’s focus is on the use of emerging eLearning technologies to train first responders and social justice workers. Her CTLI projects range from designing and developing open educational resources (OER), mobile learning, and simulations to academic and blended courses.

Krista Lambert

Instructional Designer

Justice Institute of British Columbia

Krista Lambert is an instructional designer at the Justice Institute of British Columbia’s Centre for Teaching, Learning, and Innovation in Vancouver, Canada. She holds an MEd in educational technology and learning design from Simon Fraser University.

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EME204 Mobile Performance Support Options for Non-programmers

1:15 PM - 2:00 PM Thursday, November 17

Expo Hall—Emerging Tech Stage

Realistically, there are multiple ways a mobile performance support app can be built, all with their own benefits and drawbacks. Depending on a developer’s skill level, there are several options such as building a custom app, using your company’s or client’s existing infrastructure, or building a website and packaging it into an app.

In this session, you will address the need to create a mobile performance support option that is easy to access and easy to use. The session will cover possible solutions for mobile performance support that anyone who is “slightly techie,” but not a programmer, can build. You’ll also look at solutions for individuals or small teams that require less development effort.

In this session, you will learn:

  • How to recognize when a performance support tool may benefit your learning audience
  • How technology is changing the way companies provide performance support
  • About barriers to success when implementing your solution
  • Tips to get started developing a PS solution
  • How you can use an app to make information more accessible

Audience:
Novice to advanced designers, developers, project managers, and managers.

Technology discussed in this session:
Popular tools used to develop mobile PS, such as Appy Pie.

Participant technology requirements:
Laptops and/or mobile devices.

Quincy Conley

Assistant Professor

Boise State University

Quincy Conley is an assistant professor in the department of organization performance and workplace learning at Boise State University. Quincy has worked as a dedicated instructional designer, eLearning developer, and project manager for over 15 years while working in industries such as health care, finance, engineering, and technology. Quincy is also the founder of the iPerform research lab, where he leads a team dedicated to exploring the impact of innovative eLearning and other instructional solutions to create interactive learning experiences, such as augmented-reality mobile performance support systems.

Bethany Daniels

eLearning Instructional Designer

Bravo Learning Technologies

Bethany Daniels is an eLearning instructional design consultant for Bravo Learning Technologies. She is also a graduate student at Boise State University working on an MS degree in organizational performance and workplace learning. Bethany has experience teaching in the secondary-level classroom, as well as web/graphic design experience. Bethany regularly partners with large organizations to offer expertise with instructional design and eLearning solutions that can help meet their learning and performance needs.

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INN204 “But We’re Different”: Instructing the Uninstructables

1:15 PM - 2:00 PM Thursday, November 17

Expo Hall—Innovation Showcase Stage

Have you ever found yourself in front of a classroom of reluctant learners who, arms crossed, decline to participate? Have you ever carefully crafted eLearning, only to hear later that learners rig paper clips in the keyboard so the course will automatically advance while they peruse Car & Truck Trader? “But we’re different. You don’t get us,” they say. Reluctant learners present a huge barrier to achieving good training results.

This session will explore the reasons behind this attitude in the context of three specific industries: firefighting, manufacturing, and aircraft maintenance. You will learn how to overcome this resistance and deliver training solutions that meet employee needs. You’ll also discuss strategies for developing buy-in from tough learner audiences.

In this session, you will learn:

  • Strategies for creating training for a resistant audience in a way that builds buy-in and yields good training results
  • About motivations behind the “But we’re different” attitude toward training
  • About characteristics of skilled trade experts that contribute to a “But we’re different” attitude

Audience:
Novice and intermediate designers, developers, project managers, and managers.

Janet Ann

Content Developer II

Alaska Airlines

Janet Ann, a content developer with Alaska Airlines, has been a passionately student-centered educator and trainer for nearly three decades. At Alaska Airlines, Janet creates technical instructional materials for aircraft mechanics. She has also developed training for aerospace manufacturers, limited English speakers, and adults with disabilities. Janet enjoys the challenge of drawing out highly technical, compliance-driven content and turning it into engaging training.

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MXC204 Research Says: Current Research to Inform Practice

1:15 PM - 2:00 PM Thursday, November 17

Expo Hall—Management Exchange Stage

During design and development, SMEs sometimes suggest ideas or practices that are antithetical to good instructional design. For example, a designer might have a stakeholder who believes it’s best to simply film a daylong stand-up training session and deliver it as one video. When this happens, it is helpful for the designer to be able to identify research findings to help the SME understand why learning should be designed differently.

This session will outline the most current research regarding assessment, usability, and multimedia in eLearning. Being able to cite research with SMEs and other stakeholders can assist the designer in creating quality instruction, as decisions are based on findings. Knowledge of current research is also one way for designers to remain current with regard to best practices in their professional field. Framed as a story, the session will use scenarios in which research is used to make design decisions, and attendees will receive a list of places to look for current research to inform eLearning practice.

In this session, you will learn:

  • How to cite research in three areas: multimedia, visual design/usability, and assessment
  • How to successfully use research to make data-driven decisions for design and development
  • How to find sources of eLearning research
  • How to conduct a research-based discussion with SMEs

Audience:
Novice and intermediate designers, developers, and project managers.

Stevie Rocco

Assistant Director for Learning Design, College of Earth and Mineral Sciences

Penn State University

Stevie Rocco is assistant director for learning design at the College of Earth and Mineral Sciences at Penn State University. Stevie has more than a decade of experience working with faculty to create and manage online learning. At Penn State, her team produces and uses tools and technologies that create quality online course experiences. In addition, Stevie consults on a wide variety of topics, including faculty development for online teaching, accessibility, usability, open source and free tools, and social media. Stevie holds a BS degree in secondary education and an MEd degree in adult education.

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STR204 The eLearning Entrepreneur

1:15 PM - 2:00 PM Thursday, November 17

Expo Hall—Strategic Solutions Stage

eLearning is a diverse and far-reaching field. While eLearning developers work in a variety of environments, few have examined self-employment, and by extension entrepreneurship, as a viable career option. Fear of failure, lack of information on how to start a business, and, perhaps most striking, lack of understanding of the huge opportunity for eLearning developers has led to few eLearning developers taking advantage of opportunities that exist.

In this case study session you will learn a model for eLearning entrepreneurship that has made many practitioners successful. You will build a specific plan, including relevant websites, checklists, and other resources that you can use to become an eLearning entrepreneur. The presenter’s company offers a case study within which you can explore the techniques used to build an eLearning entrepreneurship.

In this session, you will learn:

  • The market for eLearning content
  • How to sell the same course 20,000 times
  • How to create an audience for your content
  • The technical requirements for creating eLearning independently
  • Why you should give your eLearning away
  • How to market your company and yourself
  • Topics you can build courses around
  • How to transition from a full-time job to a full-time entrepreneur

Audience:
Novice to advanced designers and developers.

Technology discussed in this session:
Udemy.com, OpenSesame.com, Adobe Premiere, and Adobe After Effects.

Mark Lassoff

Founder

Dollar Design School

Over two million people have learned coding and design from Mark Lassoff. Mark and his company are pioneers in new media learning, having created the first streaming media network dedicated to learning workforce and career skills. They produce broadcast-quality learning content that focuses on digital skills such as design, coding, and digital productivity. Mark is an in-demand speaker and has traveled the world to teach. He was named to the 40 under 40 in both Austin, Texas, and Hartford, CT. In 2017, Mark was awarded the prestigious Learning Guild Guild Master Award.

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ELT205 Learning Together: Training the Collaboration Generation with Versal

2:15 PM - 3:00 PM Thursday, November 17

Expo Hall—eLearning Tools Stage

When imagination, knowledge, and collaboration intersect, something special happens. In this session, learn how to harness your organization’s internal expertise and creativity to develop a culture of open knowledge sharing. See Versal in action and master techniques to bring instructional content to life. This session will demonstrate scenarios to expand the use of eLearning, including daily learning modules that engage a broad workforce, peer-driven training that empowers employees, and mobile field training. Learn how to leverage your best content, keep it fresh and interesting, and ensure retention. Walk away with actionable steps to make your eLearning interactive, collaborative, reusable, changeable, sharable, and embeddable.

Carlos Cuadra

Vice President, Product and Customer Success

Versal

Carlos Cuadra, a vice president of product and customer success at Versal, leads an integrated product management and customer success team dedicated to building and supporting the Versal eLearning platform. Carlos has extensive experience delivering SaaS solutions for companies of all sizes. Prior to Versal, Carlos was one of the first members of the Zone Labs team. He was a key member of the launch team for the ZoneAlarm firewall, and as the company grew, Carlos built internal support and QA teams and led global quality initiatives for enterprise products and partner relations. Previously, Carlos worked at RocketLawyer and PlantSense.

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EME205 Creating and Compressing Media for Delivery Everywhere

2:15 PM - 3:00 PM Thursday, November 17

Expo Hall—Emerging Tech Stage

Get a comprehensive introduction to video compression and delivery standards for optimizing content delivery to mobile and desktop devices. This session will provide an overview with everything you need to know about editing, preparing, and delivering the highest-quality video and audio to your audience. Learn about the latest standards and how you can take advantage of free to inexpensive tools to deliver amazing content , and find out about hardware, software, and mobile apps to upgrade your studio.

Nick Floro

Learning Architect/Imagineer

Sealworks Interactive Studios

Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.

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INN205 The Videos You Should Be Making

2:15 PM - 3:00 PM Thursday, November 17

Expo Hall—Innovation Showcase Stage

It’s no secret that some videos are way more successful than others at supporting learning objectives. But what makes some videos work and others fall flat? This session will highlight four types of video that lend themselves well to learning, and it will equip you with criteria to help you decide which type of video to employ for your project. You’ll look at real examples, discuss what makes them impactful, and get tips to help you craft them with confidence.

Andrea Perry

Instructional Designer

TechSmith

Andrea Perry is an instructional designer at TechSmith with experience writing and designing content for software users. She designs onboarding and tutorials that teach others how to create remarkable videos and images.

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MXC205 Quicker—Cheaper

2:15 PM - 3:00 PM Thursday, November 17

Expo Hall—Management Exchange Stage

Trends show that the volume of custom-developed compliance content and custom content in general is rising. Additionally, much of the content developed over the past 10 years is expiring and must be refreshed.  How should you approach this problem?  Explore the path to quicker, cheaper methods of managing the ever-changing complexities of compliance and custom-developed content. In this session you will learn three key areas of focus that will save you time and money. 

Mark Prasatik

Vice President of User Experience Services

Bluewater

Mark Prastik is the vice president of user experience services at Bluewater Learning. Mark assists clients in aligning learning user experience and reporting/analytics to business strategy because he feels that user learning experience and reporting/analytics are the most predictive factors in the adoption of talent and learning systems and solving business problems. Mark has more than 25 years’ experience in employee training in the areas of oil and gas, aviation, retail, financial services, life sciences, and technology. Mark is certified in instructional design, human performance improvement, and project management and is a past president of ATD Houston.

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STR205 Jailbreaking the LMS: Making Your Learning Program Work for Millennials

2:15 PM - 3:00 PM Thursday, November 17

Expo Hall—Strategic Solutions Stage

Millennials make up a quarter of the US population and will be a majority of the workforce in less than 10 years. Learning is a priority for Millennials, but how they learn differs greatly from previous generations, and new approaches are needed. This session will explore Millennial learning needs and discuss strategies that will engage them and keep them coming back for more.

Tad Goltra

Vice President of Product Management

EBSCO

Tad Goltra is a vice president of product management at EBSCO, which provides best-practices content to facilitate employee soft skills development. EBSCO’s Leadership & Management Learning Center features content from thought leaders in a variety of formats, including summaries of business books, articles, and videos, and has won awards from Chief Learning Officer magazine, Brandon Hall Group, and others.

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601 Gaming Away the Leadership Gap

3:00 PM - 4:00 PM Thursday, November 17

113

Poor leadership is a significant drain on organizations, with some estimates claiming it costs the US economy billion of dollars a year. That’s why leadership development remains a top priority for many companies. But while organizations want to invest in this training, in many cases the training they offer doesn’t fully meet the needs of the leaders taking it. So where should you look for inspiration on how to make your leadership development more effective? Games!

In this session, you’ll examine a number of ways to build leadership experience through gaming. You’ll uncover the psychological benefits derived from games like Candy Crush. You’ll then explore the ways adults build leadership capabilities by looking at how chess players master their art. Finally, you’ll discover the advantages of practicing high-stakes skills in game-like environments, much like pilots do in flight simulators. And throughout this talk, you’ll find out how organizations are already using gaming mechanics successfully to develop leadership capabilities. By the end of this session, you will understand not only how games are effective for learning, but also how serious gaming can close the leadership gap in your organization.

In this session, you will learn:

  • What behavioral science reveals about how complex capabilities such as leadership are developed
  • About the psychological forces that make gaming a powerful learning mechanism
  • Why games can be particularly effective for teaching leadership
  • How you can incorporate serious gaming into your learning and development plans
  • About four best practices for using gaming in leadership development

Audience:
Novice and intermediate designers, developers, and managers.

Technology discussed in this session:
A game created specifically for leadership development.

Cary Harr

Director for the Center of Immersive Learning

Deloitte

Cary Harr, the director for the Center of Immersive Learning for Deloitte, is a senior manager in human capital, with expertise in instructional technology, simulator development, game design, and project management. He has over 20 years of experience in the field of education, has managed the development of highly engaging training interventions for over a decade, and has had products recognized by both Training Magazine and the Brandon Hall Awards. Cary has a special interest in how emerging technologies can enhance human performance through immersion and just-in-time application.

Kelly Monahan

Research Manager

Deloitte

Kelly Monahan is a research manager and subject matter specialist at Deloitte’s Center for Integrated Research. She focuses on cross-industry themes and trends, specifically behavioral economics and leadership implications within organizations. She works with other thought leaders on understanding how these behavioral insights impact leadership development and decision-making. Kelly holds a PhD in organizational leadership with an emphasis in human resource development from Regent University, an MS in strategic leadership from Roberts Wesleyan College, and a BS in business from Rochester Institute of Technology.

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602 Debunk All the Video and Audio Myths!

3:00 PM - 4:00 PM Thursday, November 17

109

Video production and delivery have evolved quickly over the past few years. Unfortunately, pre-2010-era video knowledge often dominates how people consider using video for learning, including their understanding of video files and codecs, streaming specifications and file sizes, video production techniques and styles, and even the role of video in training media. Moreover, these misconceptions actually keep teams from launching the video production processes they’d love to be working on.

This session will rapidly dispel the top video and audio myths held by eLearning developers. You’ll learn more about the technical side of creating video, including which video files, codecs, and optimum export settings you need to know; how streaming services really work and what types of files to give them; and how to work around Internet bandwidth concerns. You’ll also explore project management for video, from how to plan a production so that it can be accomplished in a single day or less to what level of production value is really necessary for good teaching. And, to round things out, you’ll get tips for how to leverage the vast array of free online videos in your training.

In this session, you will learn:

  • Whether or not you need a fancy new camera
  • Whether codecs even matter
  • Whether reducing frame rate actually reduces video bit rate
  • What compression is and how it works
  • Whether you should use your camera’s microphone for recording
  • How to plan your production so that it can be accomplished quickly

Audience:
Novice and intermediate designers, developers, project managers, and managers.

Technology discussed in this session:
Video cameras, video files and codecs, streaming services, audio files and types, and video editing and compiling software.

Ty Marbut

Executive Producer

Ty Marbut Instructional Video

Ty Marbut, executive producer at Ty Marbut Instructional Video, is an independent producer, director, editor, and adviser of instructional multimedia and documentary films. Focusing on training principles drawn from research in cognitive psychology, Ty works with teachers and teams in higher education, private companies, and government to deliver their messages as effectively as possible through multimedia immersion, high level-of-processing interaction, and the efficient use of existing media and human talent. His specialty areas include instructional video production and direction, training others in video production, and interactive video pedagogy.

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603 Interactive Video: Building an Emotional Connection to Drive Behavior

3:00 PM - 4:00 PM Thursday, November 17

124

In a world of fragmented content consumption and constant distraction, how do you not only grab your audience’s attention but also get them to care about your content? One way is to create an emotional connection by putting them in the driver’s seat of the experience. Giving your audience choice both attracts their attention and creates emotional investment, allowing the message you share to go deeper and actually change behavior.

Interactive video is a powerful tool in this shifting landscape. With it, you don’t have to choose between making an emotional connection or providing information: You can instead enjoy the benefits of both. In this session, you’ll find out how interactive video allows your content to speak to an individual instead of generically addressing a broad audience. You’ll also learn more about the rapid development tools available today that can help you easily make your own interactive videos. These tools automate many of the technical details of creating and deploying your content, allowing you more time to focus on making your content authentic, relatable, and engaging.

In this session, you will learn:

  • How interactive video helps get your audience to critical emotional mass
  • How to use interactive video and the “gratitude effect” to drive action and desired behaviors
  • About rapid development interactive video tools in the marketplace today
  • Which data and insights best justify the use of interactive video

Audience:
Intermediate managers, directors, and senior leaders.

Technology discussed in this session:
Rapid development and interactive video technologies.

Caleb Hanson

VP of Product

Rapt Media

Caleb Hanson is a vice president of product at Rapt Media, a role he has held since September 2013. Caleb’s background is in design, UX, and front-end development. He started his career on the digital production side of marketing, where he led the creation of award-winning integrated digital campaigns, and then transitioned into UI/UX and product. His real passion is in startups (both software and consumer packaged goods) where he gets to create cool new products and set them free in the market. Caleb also previously worked as a freelance graphic and web designer after graduating with a degree in visual communication from the University of Massachusetts.

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604 Using the xAPI to Collect Learning Data from Simulations

3:00 PM - 4:00 PM Thursday, November 17

105

You know that taking online courses isn’t the only way to learn. You want to invent new learning formats and experiences that better meet your audience’s needs. However, in many cases you need to include tracking, and the types of learning trackable by traditional learning management systems are limited. The Experience API (xAPI) specification is flexible enough to track a wide range of learning experiences, but it’s a new technology, and barriers to adoption still exist. How do you bridge this gap?

In this case study session, you’ll learn how the American College of Chest Physicians (known as CHEST) used the xAPI and a learning record store to collect learning data from its medical simulations and share the data with its LMS. CHEST’s experience of broadening what training can be tracked will give you a road map to adoption within your own organization. You’ll find out about the technical details, best practices, and lessons learned from CHEST’s experience with the xAPI, which will help you unlock the technology’s potential and deliver more innovative learning experiences.

In this session, you will learn:

  • About the opportunities the xAPI creates for education providers
  • About the advantages and disadvantages of the xAPI compared to earlier technologies like SCORM
  • How to decide what you want to track, and how to translate those objectives into xAPI activity statements
  • Best practices for building your API
  • Which factors to consider when choosing a learning record store (LRS)

Audience:
Intermediate and advanced developers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
The Experience API (xAPI), REST, CourseStage Health LMS, Moodle LMS, ADL LRS, LearningLocker LRS, Laerdal Airway Management Trainer.

Click here for the session trailer

Jon Aleckson

CEO

Web Courseworks

Jon Aleckson is the CEO of Web Courseworks. He is an educational leader and a consultant in learning technologies and eLearning, who works with an extensive list of clients on LMS implementation and development, platform alignment and integration, and online curriculum development. This gives him a holistic view of business models, operational practices, and educational approaches in eLearning.

Chad Jackson

Senior Director, Simulation, eLearning & Innovation

American College of Chest Physicians

Chad Jackson is the senior director of simulation, eLearning, and innovation for the American College of Chest Physicians. His teams develop a variety of educational programs for the members of CHEST, including live learning courses, online eLearning programs, virtual patient tours, and games for learning. Chad is active in the simulation community and has conducted numerous presentations and workshops on simulation-enhanced educational programs at regional, national, and international levels. He has a PhD in instructional systems with a focus on simulation-based learning and best practices.

John Ehringer

Director of Technology

Web Courseworks

John Ehringer is a director of technology for Web Courseworks. John provides technology leadership for new innovations such as reporting frameworks and connectivity pilots, including the xAPI and use of SAML for system integrations. John has developed content management systems and learning management systems toward the goal of providing quality, user-friendly online learning experiences since the early part of this century. John’s expertise in the LAMP Stack (Linux, Apache/Lighttpd, MySQL, and PHP 5) guided the build of several platforms for national associations. These components now serve over 200,000 learners at 1,800 separate locations with 65,000 course deliveries to date.

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605 How Today’s Emerging Technologies Can Redefine Your Training

3:00 PM - 4:00 PM Thursday, November 17

111

How do you develop a generation of learners who may have spent more time with video games than in school? How do you leverage the explosion of screens and devices to change behavior among all learners? How do you use the recent growth in affordable virtual reality devices to bring immersion, engagement, and presence to new levels? This is the reality in which you design training. So how do you use these media experiences as inspiration for where L&D should go in the future?

In this session, you’ll learn how various media—like serious games, podcasts, simulations, short-form videos, 3-D immersive experiences, mobile, and virtual reality—are poised to forever change the way people learn and organizations teach. Packed with demos and case studies, the session will cover how leading Fortune 50 companies and government agencies are harnessing gamification, simulation, and digital video to build organizational capabilities. From sales skills taught in a spy-themed game with live-action video, to leadership skills taught with 3-D immersive simulations, to technical skills taught with virtual and augmented reality, these organizations will give you inspiration for how to use today’s multimedia breakthroughs to push what you can do for learning.

In this session, you will learn:

  • How to incorporate gaming elements into your learning programs to make them engaging and inspiring
  • How to develop compelling stories across screens, devices, and formats that inspire the audience to action
  • What leading-edge virtual reality applications actually look like
  • About trends that will impact learning over the next few years

Audience:
Novice and intermediate managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Mobile and tethered virtual reality; Unity and web-developed games; and short-form online video.

Click here for the session trailer

Anders Gronstedt

President

The Gronstedt Group

Anders Gronstedt, PhD, is president of The Gronstedt Group, which is instrumental in helping global companies like Walmart, Pfizer, Novartis, Bristol Myers Squibb, and Daikin improve performance with their custom-developed multi-player VR simulations and learning games. He is a frequent industry speaker and writer with articles appearing in the Harvard Business Review.

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606 Desperately Seeking Diversity

3:00 PM - 4:00 PM Thursday, November 17

106

When a new director of diversity and inclusion reviewed the courses offered at Johns Hopkins Medicine International, the eLearning development team was surprised to find out just how much work its content needed in order to be current and inclusive. Staff had thought they were practicing diversity and inclusion at a high level, but this review showed that they were way off the mark. Both this review and feedback from newer members of the team helped the eLearning development team realize the nuances to incorporating diversity and challenged them to do better.

While representing diverse populations and cultures in eLearning in challenging, there are solutions. In this session, you’ll learn from the journey Johns Hopkins took in improving diversity and inclusion in its courses. You’ll explore why diversity and inclusion are so important, how to add diversity to your online courses, what you can do to build awareness in the workplace and online, and how to make diversity a priority. In this collaborative session, you’ll share your own input about current practices and projects, learn about best practices, and begin the process of strategic improvement.

In this session, you will learn:

  • How to add diversity to your courses
  • How to identify the benchmarks of diversity and inclusion for your workplace
  • Best practices related to diversity

Audience:
Novice and intermediate managers, directors, and senior leaders (VPs, CLOs, executives, etc.).

Tamara Kravitz

Acting Director myLearning

Johns Hopkins Medicine International

Tamara Kravitz is an acting director for Johns Hopkins Medicine International and manages its learning management system (LMS). In nearly a decade there, Tamara has played an integral role in the launch and growth of myLearning (Johns Hopkins Corporate Training). She is the program’s senior instructional designer, responsible for the development and rollout of multiple online courses, as well as the primary trainer for face-to-face classes in LMS administration and eLearning development software. Tamara is an expert in training strategy and LMS implementation.

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607 Ten Practical Pointers for Working with Diverse Stock Images

3:00 PM - 4:00 PM Thursday, November 17

104

Admit it: You have a love/hate relationship with stock photography websites. Sure, you love how using stock images can inspire your creativity, but you also hate how hard it is to find ones that look genuine and aren’t exaggerated. eLearning developers rely heavily on stock-image-based designs for building workplace eLearning. And it’s not just a problem of finding stock images full of people with the right poses or expressions. The bigger challenge is that the images you find often just don’t feel authentic.

In this session, you’ll learn 10 practical pointers for overcoming these challenges. Explore the research behind authenticity in images and find out how you can modify images to increase their authenticity. The session will cover when it’s acceptable to use stock images and when you should seek alternatives. You’ll learn about websites that provide diverse images, and you’ll leave with loads of free resources and inspiring ideas you can immediately apply to your projects.

In this session, you will learn:

  • What research says about why authentic images really matter for eLearning
  • How to find better-quality, more authentic imagery
  • About specific websites that specialize in diverse imagery
  • Different search terms to broaden the pool of images
  • Easy techniques to add more authenticity to stock photos using tools you may already have
  • When to consider alternatives to stock imagery

Audience:
Novice, intermediate, and advanced designers, developers, project managers, and managers.

Trina Rimmer

Director, Community and Customer Engagement

Articulate

As the director of community and customer engagement with Articulate, Trina uses her many years of eLearning design and development expertise to guide the creation of inspiring content for our community of workplace learning professionals, E-Learning Heroes. Before joining Articulate, Trina worked as an instructional designer, eLearning developer, and writer focused on delivering creative, engaging, and effective learning solutions to various companies, from global aid organizations to Fortune 500s.

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608 Designing and Developing Effective UX for Mobile

3:00 PM - 4:00 PM Thursday, November 17

107

Implementing an effective mobile user experience is challenging. How do you deliver useful information at the time of need without being disruptive to the employee’s workflow? How do you integrate the content effectively within the context of the user’s task at hand? How do you leverage the available technology to reach the target audience? How can you create a mobile app that is “sticky”?

In this session, you’ll build your skills in strategy and guidelines for effective user experience design, both for mobile and other new platforms. The session will examine how user-centered design can produce training that resonates with users. It will then explore the importance of context and how the learner’s environment can greatly affect the UX. As you explore the unique affordances of mobile devices and how they should contribute to your approach, you’ll also look at an actual example deployed in 2016 by a major retailer and uncover the lessons learned from that project.

In this session, you will learn:

  • What mindsets are needed for effective user-centered design
  • How to analyze and evaluate your target audience
  • How the environment affects the user experience, and how to design for context
  • How the wide variety of mobile device capabilities can enhance UX
  • About the unique requirements and demands of mobile UX

Audience:
Novice and intermediate designers, developers, and managers. 

Technology discussed in this session:
Handheld mobile devices (smartphones, tablets) and smart wearable devices (glasses, watches).

Scott McCormick

CEO

Emergent Enterprise

Scott McCormick is a national speaker, CEO, editor and writer. In a 30+ year career he has helped launched three companies including his current business, Emergent Enterprise. He has spoken at ATD CETS Showcase, Learnaplaooza, Augmented World Expo, LiveWorx, Realities360,, and XR Immersive Enterprise 2020. Scott speaks and consults on topics such as emergent technology adoption strategy and user experience and is editor of emergent-enterprise.com, the tech news and insight website. He was featured in the 2019 eBook, What is Augmented Reality? and has delivered strategy webinars and onsite presentations to leaders in healthcare, manufacturing, hospitality, and consulting.

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609 Workplace Stories: Step-by-step Inspiration for eLearning Engagement

3:00 PM - 4:00 PM Thursday, November 17

121

Using workplace stories to engage learners and enhance your content is a hot topic in learning and development. But when you’re getting started with storytelling as an instructional design technique, you’ll likely have a lot of questions about where to find effective stories for this purpose and how to make sure they not only entertain but also foster learning at the same time. You’ll also want to know how best to integrate storytelling techniques in the tools you already use.

In this session, you’ll discover how best to leverage the power of workplace stories in your eLearning projects. You’ll take a look at a broader model for finding and building instructional stories in general, and also explore how to convey these stories using the specific strengths and weaknesses of eLearning. You’ll learn how using stories strategically can boost engagement from your audience, and even how to use stories to motivate them before and after each course. This session will also introduce you to a variety of tools that can help you share these stories in exciting new ways.

In this session, you will learn:

  • What the basic elements of story are, and how to use them to tell a story in the context of eLearning
  • How workplace stories can increase engagement while also teaching and reinforcing content
  • How to find real workplace stories to use in your eLearning
  • How to determine whether your instructional story just entertains or also fosters learning
  • About tools that can help you find and bring to life workplace stories for your eLearning projects

Audience:
Novice and intermediate designers and managers.

Technology discussed in this session:
eLearning development tools (Captivate, Storyline, etc.); animation tools (PowToon, CrazyTalk, etc.); augmented reality tools (Aurasma, etc.); and social media tools (brainstorming, sharing, chat, etc.).

Katie Stroud

Master Story Crafter

Incremental Success

Katie Stroud is a master story crafter at Incremental Success. Her roles in instructional design, technical writing, and consulting led her to develop a story-based approach to address the unspoken culture that lingers in every corporate initiative. The process is based on scientific studies that explain why people do what they do. It helps to find what inspires them to change behaviors in support of corporate goals.

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610 Making Future-focused Platform Decisions with the xAPI

3:00 PM - 4:00 PM Thursday, November 17

108

You’re excited about the promise of an xAPI-enabled world, but you currently have a learning management system and a host of SCORM-based courses that you can’t just get rid of. Early on, it can be difficult to see how you can stay flexible and manage this transition over time. But what if you could get the most out of both an LMS and an LRS (learning record store) at the same time that you move to your next-generation learning and performance infrastructure?

In this session, you’ll quickly review what an LRS is and how it’s both different from and similar to the LMS you already have. You’ll explore your LRS options and find out more about how they work (or don’t work) with your LMS. Should you work with a stand-alone LRS? A front-end xAPI solution with a built-in LRS? An LRS that is aligned with your LMS and your current learning infrastructure? This session will help you make that crucial decision as you plot your organization’s course toward your next-generation learning ecosystem.

In this session, you will learn:

  • About the benefits of an LRS, both in contrast to and in combination with your LMS
  • How to evaluate your LRS options
  • About potential options for your next-generation learning and performance infrastructure
  • Which key partners in your business to engage as you migrate from SCORM to the xAPI

Audience:
Intermediate and advanced designers, developers, and managers. 

Technology discussed in this session:
Learning management systems, learning record stores, and the xAPI.

Megan Torrance

CEO

TorranceLearning

Megan Torrance is CEO and founder of TorranceLearning, which helps organizations connect learning strategy to design, development, data, and ultimately performance. She has more than 25 years of experience in learning design, deployment, and consulting . Megan and the TorranceLearning team are passionate about sharing what works in learning, so they devote considerable time to teaching and sharing about Agile project management for learning experience design and the xAPI. She is the author of Agile for Instructional Designers, The Quick Guide to LLAMA, and Making Sense of xAPI. Megan is also an eCornell Facilitator in the Women's Executive Leadership curriculum.

Rob Houck

Head of Technology Innovation

UL Compliance to Performance

Rob Houck is the head of technology innovation at UL Compliance to Performance. He has provided strategic direction for learning and talent management software, managed software development and support of technology products and services, and overseen software implementations for more than 3.2 million users in 73 organizations. Rob has worked in technology for more than 25 years and has consulting experience ranging from small business to Fortune 100 clients.

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611 Engaging Modern Learners: When to Push and When to Pull

3:00 PM - 4:00 PM Thursday, November 17

114

When you’re developing strategies to engage your learners, you need to keep your audience and their anticipated learning environment top of mind. But with more and more people shifting when and how they want to access training content, it’s more important than ever to make sure your design strategies reflect this. Your success in reaching the modern learner will depend on understanding how these shifts should influence your technology selection, implementation strategy, and design approach.

In this session, you’ll learn more about how the design of learning should be influenced by where and when it is anticipated to occur. You’ll look at best practices from experts on the Five Moments of Learning Need, principles of modern workplace learning, and “push” versus “pull” training culture. Through exploring how to design pull learning for specific environments, when to use microlearning techniques, which media formats can help, and how social technologies may assist you, you’ll be better able to make design decisions that meet the true needs of modern learners.

In this session, you will learn:

  • Why modern learners need a different approach to stay engaged with your content
  • How to integrate best practices on engagement from experts
  • How to design pull learning for specific learning environments
  • When microlearning techniques are most appropriate for increasing engagement
  • How formats like video, infographics, and short eLearning modules support different situations and moments of need
  • What role social and collaborative technologies play in a pull learning environment

Audience:
Intermediate designers, developers, project managers, and managers.

Technology discussed in this session:
Social and collaborative learning tools and microlearning.

Click here for the session trailer

Jennifer Hofmann Dye

Founder and President

InSync Training

Jennifer Hofmann Dye is founder and president of InSync Training. She specializes in the design and delivery of engaging, innovative, and effective modern blended learning. Jennifer has written and contributed to a number of well-received and highly-regarded books including The Synchronous Trainer's Survival Guide: Facilitating Successful Live Online Courses, Meetings, and Events and Live and Online!: Tips, Techniques, and Ready to Use Activities for the Virtual Classroom. Her latest book, Blended Learning (ATD, 2018), introduces a new instructional design model that addresses the needs of the modern workplace and modern learners.

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612 Panel: Designing Accessible Learning Experiences

3:00 PM - 4:00 PM Thursday, November 17

122

Accessibility is about more than just doing the bare minimum for compliance. It’s about the difference you can make when you ensure everyone has equal access to what you’ve designed. While this intent is good, in the real world, actually making all your content accessible can seem like a daunting task. But it doesn’t have to be.

In this session, you’ll find out just how easy it can be to learn how to design for everyone. You’ll hear from a panel of seasoned designers and developers who will share their personal stories about accessibility and how they’ve used best practices to design universal or inclusive solutions. You’ll learn how to start the conversation with stakeholders, create accessibility standards, and even teach others about accessible solutions.

In this session, you will learn:

  • About basic accessibility standards
  • How to create accessible content
  • How to get buy-in from stakeholders
  • About the basics of user research
  • About different types of users

Audience:
Novice designers, developers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Brian Dusablon (Host)

Founder

Learning Ninjas

Brian Dusablon, the founder of Learning Ninjas, is an entrepreneur, coach, and generalist who has worked in the eLearning industry for over 20 years as a trainer, developer, instructional designer, LMS administrator, project manager, and consultant. At Learning Ninjas, Brian leads a collaborative consultancy focused on creating and teaching about accessible and effective learning solutions and technologies. Working with organizations and individuals, he applies existing and emerging technologies to simplify processes, improve performance, and measure outcomes. Brian frequently speaks on a range of topics, including accessibility, user experience, innovative technologies, and entrepreneurship.

Jean Marrapodi

VP/Senior Instructional Designer

UMB Bank

Jean Marrapodi, Ph.D., CPTD, has designed and developed eLearning for over 20 years in various industries and higher education. Named a Guild Master in 2016 by the eLearning Guild, she is considered an industry thought leader. Over the last 10 years, Marrapodi has presented more than 75 workshops and webinars for industry organizations and has taught over 40 graduate and undergraduate courses at New England College of Business, where she served as director of eLearning. Her expertise lies in her ability to make the complex simple, and pinpoint client needs to drive to business outcomes. She is a soup-to-nuts eLearning designer, able to single-handedly build a project from idea to rollout and work in a specific role on a project team. She is the chief learning architect at Applestar Productions, providing targeted eLearning and custom workshops for her clients.

Jane Bozarth

Director of Research

The Learning Guild

Jane Bozarth, the director of research for the Learning Guild, is a veteran classroom trainer who transitioned to eLearning in the late 1990s and has never looked back. In her previous job as leader of the State of North Carolina's award-winning eLearning program, Jane specialized in finding low-cost ways of providing online training solutions. She is the author of several books, including eLearning Solutions on a Shoestring, Social Media for Trainers, and Show Your Work: The Payoffs and How-To's of Working Out Loud. Jane holds a doctorate in training and development and was awarded the Guild Master Award in 2013 for her accomplishments and contributions to the eLearning community.

Diane Elkins

Owner/Founder

E-Learning Uncovered

Diane Elkins is owner of Artisan E-Learning, a custom eLearning development company, and E-Learning Uncovered, where she helps people build courses they're proud of. She has built a reputation as a national eLearning expert by being a frequent speaker at major industry events for ATD, The Learning Guild, and Training Magazine. Her favorite topics include accessibility, instructional design, and Articulate Storyline. She is co-author of the popular E-Learning Uncovered book series, as well as E-Learning Fundamentals: A Practical Guide, from ATD Press. She is a past board member of the Northeast Florida and Metro DC chapters of ATD.

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613 It Takes Tools to Make a Thing Go Right

3:00 PM - 4:00 PM Thursday, November 17

110

Selecting authoring tools wisely is important! Choosing the right tools will set you up for success, and choosing the wrong tools can lead to disastrous results. Knowing your project’s requirements and the capabilities of the tools help ensure you select the best tools to get the job done. 

This session will draw on a mixture of practical eLearning development experience and widely accepted computer science principles to uncover the pros and cons of various authoring tools. You will learn about authoring tool selection concepts that are relevant for all eLearning and mobile learning programmers. You will see real-world examples from actual eLearning courses and tools.

In this session, you will learn:

  • About the benefits of proper authoring tool selection
  • About the pros and cons of several popular authoring tools
  • About the proper rationale for which authoring tools should be used, based on several scenarios
  • About the impact that responsive design has had on authoring tool selection

Audience:
Intermediate designers, developers, project managers, and managers.

Technology discussed in this session:
HTML, Articulate Storyline, Articulate Studio, Trivantis Lectora Publisher, and Adobe Captivate.

Matt Kurtin

Senior Director, Technology and Visual Design

Innovative Learning Group

Matt Kurtin, Innovative Learning Group's senior director of technology and visual design, provides leadership for ILG's programmers and graphic designers. For over 20 years, he has advised client organizations on their overall technology strategy for learning and performance improvement. Matt provides insight into leading best practices for use of mobile solutions, learning portals, and learning management systems. He consistently applies the latest advances in digital capability, such as augmented and virtual reality, to practical application in learning. Matt has a bachelor's and master's degree in electrical engineering from Virginia Polytechnic Institute and State University.

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614 Critical Thinking—Can You Afford to Ignore It?

3:00 PM - 4:00 PM Thursday, November 17

112

Critical thinking is an incredibly valuable skill in today’s workplace. In fact, the US Department of Labor proclaimed that it’s the raw material of workplace success. But while organizations value this skill, they don’t always systematically seek out and support it. Many employers actually say their employees struggle with critical thinking skills, and most want to provide more development opportunities in this area. How can the L&D field address this gap and help amp up people’s ability to think critically?

In this session, you’ll find out what critical thinking is, what it looks like on the job, and, most importantly, how you can contribute to building expertise in it at your organization. You’ll explore which training forms are most effective for building this complex skill and how mediums like video, mobile, and performance support can play a part. You’ll also find out about research-based methods and strategies to make your critical thinking training more effective. This session will help you create compelling experiences that encourage people to not sleepwalk through work but, instead, actively analyze and evaluate the work they do to make better connections and decisions.

In this session, you will learn:

  • What critical thinking really is, and why it’s so essential to L&D
  • How you can contribute to the development of critical thinking at your organization
  • Research-based methods and strategies you can use in your content to boost critical thinking skills

Audience:
Novice and intermediate designers, developers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Allison Rossett

Principal

Allison Rossett & Associates

Dr. Allison Rossett, long-time Professor of Educational Technology at San Diego State University, is in the Training magazine HRD Hall of Fame, and was a member of the ASTD International Board of Directors. Recipient of ASTD’s recognition for lifelong contributions to workplace learning and performance and designated a 2008 LEGEND, Allison co-authored Job Aids and Performance Support: Moving from Knowledge in the Classroom to Knowledge Everywhere and a new edition of her book, First Things Fast. Rossett edited The ASTD E-Learning Handbook: Best Practices, Strategies, and Case Studies for an Emerging Field. She also wrote a white paper for the American Management Association, Blended Learning Opportunities and another, on learner engagement, for Adobe Systems. Allison’s client list includes IBM, HP, Ingersoll Rand, the Getty Conservation Institute, Fidelity Investments, Kaiser Permanente, BP, the IRS, Amgen, Royal Bank of Scotland, USAA, National Security Agency, Transportation Security Administration, and several eLearning start-ups. Allison was awarded the Guild Master Award in 2013 for her accomplishments and contributions to the eLearning community.

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615 BYOL: Using Variables in Articulate Storyline

3:00 PM - 4:00 PM Thursday, November 17

101/102

To some, variables may be an unknown function in Articulate Storyline. Many haven’t had the opportunity to use variables or have been confused by them and what they are capable of adding to the learning experience. Whatever the reason for pleading ignorance, this session has it covered!

In this session, you’ll learn the basics of using variables in Articulate Storyline and take your variable use to the next level by exploring how to create some powerful interactions. By the end of this session, you’ll be using variables as if you’d been using them your entire life, and your colleagues won’t stop asking you how you created such cool eLearning!

In this session, you will learn:

  • About the kinds of variables in Articulate Storyline
  • About options available to you when using variables
  • How to use variables to create a progress meter
  • How to use variables to create a closed-captioning effect

Audience:
Novice to advanced designers and developers who have a general understanding of how to use Articulate Storyline.

Technology discussed in this session:
Articulate Storyline (1 or 2).

Participant technology requirements:
A computer with Articulate Storyline 1 or 2 (or a 30-day trial) installed.

Ashley Chiasson

Senior eLearning Developer

Traliant

Ashley Chiasson is an award-winning instructional designer and eLearning developer with over 15 years of experience. She is the senior eLearning developer at Traliant, where she creates high-quality, binge-worthy compliance training. She holds a masters degree in education (post-secondary studies) and a bachelor of arts in linguistics and psychology.

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616 BYOL: Design Thinking for Course Design

3:00 PM - 4:00 PM Thursday, November 17

123

“Design thinking” is a common buzzword in both business and L&D these days. But while the term is talked about at length, the actual process for design thinking and the strategies associated with it are mentioned much less often. What makes design thinking so useful? What strategies do you need to keep in mind while using it? And most importantly, how exactly can you use it to create better courses and content?

In this hands-on session, you’ll build an understanding of the design thinking process and learn how to apply it to the design and development of your learning content. Through reworking a real course or lesson plan that you bring with you to this session, you’ll learn various strategies to assist with gaining a stronger understanding of your learner, generating big ideas, and prototyping the learner experience. You’ll leave this workshop with a practical collection of useful strategies and a concrete beginning to a new course or learning experience!

In this session, you will learn:

  • What design thinking is and how to apply this process to your course design
  • Strategies for researching and empathizing with your learners
  • Methods for collaborating and generating ideas
  • Approaches for prototyping
  • How to apply these concepts to your own work

Audience:
Novice designers.

Technology discussed in this session:
Stormboard.

Technology required:
Attendees will need to sign up for a free Stormboard account.

Kristin Machac

Design Thinking Consultant

Kristin Machac is a Design Thinking consultant She has more than a decade of instructional design experience in corporate and higher education environments. Kristin has led creative thinking and problem-solving workshops, and she has presented regionally and nationally on topics such as solving business problems with design thinking, enhancing online learning with personal interaction, and applying design thinking to course design.

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