MB01 Daily Docent Kickoff

7:30 AM - 8:15 AM Wednesday, November 16

123

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Karen Hyder

Online Event Producer and Speaker Coach

Kaleidoscope Training and Consulting

Karen Hyder, online event producer and speaker coach at Kaleidoscope Training and Consulting, has been teaching about technology since 1991, when she delivered instructor-led software courses for Logical Operations. She was promoted to director of trainer development, helping trainers improve skills and earn certifications. In 1999 she created a course for trainers using virtual classrooms, and helped launch The eLearning Guild Online Forums in 2004. She continues to host The Guild’s Best of DemoFest, and was honored with the Guild’s Guild Master Award. Currently, Karen provides coaching and production support for a series of online courses at Hearing First, a not-for-profit that serves audiology professionals earning CEUs.

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MB02 Getting Started with the Internet of Things

7:30 AM - 8:15 AM Wednesday, November 16

104

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Anthony Altieri

IDIoT in Chief/xAPI Evangelist

Omnes Solutions

Anthony Altieri is the IDIoT in Chief (instructional developer for the Internet of Things) and founder of Omnes Solutions, as well as an xAPI evangelist, authoring a course on xAPI Foundations for LinkedIn Learning. Anthony has worked on multiple projects implementing global LMS systems. He is a maker, focusing on user analytics and bringing the virtual learning world and the real world together through the use of Bluetooth beacons and other IoT devices using xAPI. Anthony has lectured to audiences on topics ranging from the spread of HIV to network security, content development, why it’s important to learn to code, and, of course, xAPI.

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MB03 Exploring Mobile Learning Solutions

7:30 AM - 8:15 AM Wednesday, November 16

105

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Sarah Mercier

CEO & Strategic Consultant

Build Capable

Sarah Mercier, CEO and strategic consultant at Build Capable, specializes in instructional strategy and learning technology. Sarah is known for translating highly technical concepts and research to real-world practice. She is an international facilitator for the Association for Talent Development and Greater Atlanta ATD Past President. Her innovative learning solutions have been recognized by winning industry awards, such as Best of Show at FocusOn Learning DemoFest for xAPI for Interactive eBooks, and Best Performance Support Solution at DevLearn DemoFest for Critical Success Factors training and assessment tool. Sarah is a frequent speaker at industry conferences and business events on topics such as instructional design and development, accessibility, data strategy, and learning ecosystems. Her work has been published in ATD’s 2020 Trends in Learning Technology, The Book of Road-Tested Activities, TD Magazine, Learning Solutions Magazine, CLO Magazine, and a variety of other training and workforce publications.

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MB04 Getting Strategic with Your Learning Design

7:30 AM - 8:15 AM Wednesday, November 16

106

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Clark Quinn

Chief Learning Strategist

Upside Learning

Clark Quinn, PhD is the executive director of Quinnovation, co-director of the Learning Development Accelerator, and chief learning strategist for Upside Learning. With more than four decades of experience at the cutting edge of learning, Dr. Quinn is an internationally known speaker, consultant, and author of seven books. He combines a deep knowledge of cognitive science and broad experience with technology into strategic design solutions that achieve innovative yet practical outcomes for corporations, higher-education, not-for-profit, and government organizations.

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MB05 Virtual Reality in the Workplace

7:30 AM - 8:15 AM Wednesday, November 16

107

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Josh Cavalier

Founder

JoshCavalier.ai

Josh Cavalier has been creating learning solutions for corporations, government agencies, and secondary education institutions for nearly 30 years. He is an expert in the field of learning & development and has applied his industry experience to the application of ChatGPT and other Generative AI frameworks for business and life skills. Josh is passionate about sharing his knowledge and has a popular YouTube channel that shares tips and tricks on Generative AI. He is a seasoned speaker, presenting at conferences like DevLearn, Learning Solutions, ATD ICE, TechKnowledge, NAB, and Adobe MAX.

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MB06 Personalized Learning Best Practices

7:30 AM - 8:15 AM Wednesday, November 16

108

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Jessica Knox

Chief Operating Officer

Metrix Group

Jessica Knox is the chief operating officer of Metrix Group, where she has had a career leading strategic, large-scale learning design and development projects. An emerging leader in the learning industry in Canada, she is passionate about solving problems in the learning space and especially dedicated to shaping how learning technology can deliver improved business results. Jessica’s clients include top pharmaceutical and biotechnology companies, major Canadian financial institutions, and government agencies.

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MB07 Mobile Performance Support Strategies

7:30 AM - 8:15 AM Wednesday, November 16

109

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Scott McCormick

CEO

Emergent Enterprise

Scott McCormick is a national speaker, CEO, editor and writer. In a 30+ year career he has helped launched three companies including his current business, Emergent Enterprise. He has spoken at ATD CETS Showcase, Learnaplaooza, Augmented World Expo, LiveWorx, Realities360,, and XR Immersive Enterprise 2020. Scott speaks and consults on topics such as emergent technology adoption strategy and user experience and is editor of emergent-enterprise.com, the tech news and insight website. He was featured in the 2019 eBook, What is Augmented Reality? and has delivered strategy webinars and onsite presentations to leaders in healthcare, manufacturing, hospitality, and consulting.

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MB08 Your Favorite eLearning Hacks

7:30 AM - 8:15 AM Wednesday, November 16

110

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Trina Rimmer

Director, Community and Customer Engagement

Articulate

As the director of community and customer engagement with Articulate, Trina uses her many years of eLearning design and development expertise to guide the creation of inspiring content for our community of workplace learning professionals, E-Learning Heroes. Before joining Articulate, Trina worked as an instructional designer, eLearning developer, and writer focused on delivering creative, engaging, and effective learning solutions to various companies, from global aid organizations to Fortune 500s.

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MB09 Learning and Performance Ecosystems

7:30 AM - 8:15 AM Wednesday, November 16

111

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Marc Rosenberg

President

Marc Rosenberg and Associates

Dr. Marc Rosenberg is a global expert and speaker in training, organizational learning, eLearning, knowledge management, and performance improvement. He has written two best-selling books, E-Learning, and Beyond E-Learning. His 100 monthly columns, “Marc My Words,” appeared in The eLearning Guild’s Learning Solutions magazine from 2010 through 2018 and are still available online. Marc is past president and honorary life member of the International Society for Performance Improvement, is an eLearning Guild “Guild Master,” has spoken at the White House, debated eLearning’s future at Oxford University, keynoted conferences around the world, authored over 200 columns, articles, white papers, and book chapters, and is frequently quoted in major trade publications. Learn more at www.marcrosenberg.com.

Steve Foreman

President

InfoMedia Designs

Steve Foreman is the author of The LMS Guidebook and president of InfoMedia Designs, a provider of eLearning infrastructure consulting services and technology solutions to large companies, academic institutions, professional associations, government, and military. Steve works with forward-looking organizations to find new and effective ways to apply computer technology to support human performance. His work includes enterprise learning strategy, learning and performance ecosystem solutions, LMS selection and implementation, learning-technology architecture and integration, expert-knowledge harvesting, knowledge management, and innovative performance-centered solutions that blend working and learning.

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MB10 Doing More with Less

7:30 AM - 8:15 AM Wednesday, November 16

112

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Shawn Rosler

Senior Instructional Designer

Office Practicum

Shawn Rosler has been an instructional designer, project manager, and developer of dynamic, interactive, and highly efficient eLearning and other instruction for over 20 years. He's a frequent contributor to industry-based publications, and he has presented to academic, medical, and corporate audiences on an expansive array of topics. From the basics of adult learning theory to the real-world application of converting instructor-led training to a computer or web base, he is an evangelist for trimming down processes while keeping them effective. 

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MB11 xAPI: Why Should I Care?

7:30 AM - 8:15 AM Wednesday, November 16

113

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Brian Dusablon

Founder

Learning Ninjas

Brian Dusablon, the founder of Learning Ninjas, is an entrepreneur, coach, and generalist who has worked in the eLearning industry for over 20 years as a trainer, developer, instructional designer, LMS administrator, project manager, and consultant. At Learning Ninjas, Brian leads a collaborative consultancy focused on creating and teaching about accessible and effective learning solutions and technologies. Working with organizations and individuals, he applies existing and emerging technologies to simplify processes, improve performance, and measure outcomes. Brian frequently speaks on a range of topics, including accessibility, user experience, innovative technologies, and entrepreneurship.

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MB12 Using Ideas from Other Industries

7:30 AM - 8:15 AM Wednesday, November 16

114

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Joe Totherow

Senior Learning Technologist

Federal Reserve Bank of St. Louis

Joe Totherow, a senior learning technologist for the Federal Reserve Bank of St. Louis, has been an instructional technologist for 10 years, leveraging technology in creative ways to provide quality instruction to learners. He holds a PhD in philosophy.

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MB13 Gamification in Learning

7:30 AM - 8:15 AM Wednesday, November 16

121

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Anders Gronstedt

President

The Gronstedt Group

Anders Gronstedt, PhD, is president of The Gronstedt Group, which is instrumental in helping global companies like Walmart, Pfizer, Novartis, Bristol Myers Squibb, and Daikin improve performance with their custom-developed multi-player VR simulations and learning games. He is a frequent industry speaker and writer with articles appearing in the Harvard Business Review.

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MB14 Agile Project Management for eLearning

7:30 AM - 8:15 AM Wednesday, November 16

122

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Megan Torrance

CEO

TorranceLearning

Megan Torrance is CEO and founder of TorranceLearning, which helps organizations connect learning strategy to design, development, data, and ultimately performance. She has more than 25 years of experience in learning design, deployment, and consulting . Megan and the TorranceLearning team are passionate about sharing what works in learning, so they devote considerable time to teaching and sharing about Agile project management for learning experience design and the xAPI. She is the author of Agile for Instructional Designers, The Quick Guide to LLAMA, and Making Sense of xAPI. Megan is also an eCornell Facilitator in the Women's Executive Leadership curriculum.

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GS01 KEYNOTE: The Magic of Storytelling and Learning

8:30 AM - 10:00 AM Wednesday, November 16

Grand Ballroom

Magicians are master storytellers. Their ability to engage an audience and keep it focused is critical to their ability to execute many of the astounding tricks they perform. In this exciting opening keynote, you will learn some of the secrets of storytelling from one of the world’s leading magicians, Penn Jillette. You will discover how magicians create an environment in which magic can take place—because true magic, like learning, takes place in the mind of an individual fully engaged in an experience.

Penn Jillette

Author, Actor, Magician, Entertainer

Penn Jillette is an entertainer and one half of the legendary magic duo Penn & Teller. Penn & Teller’s live show spent years on Broadway, and it is now the longest-running headliner show in Las Vegas. Mr. Jillette co-hosted the long-running TV series Penn & Teller: Bullshit!, which was nominated for 16 Emmy Awards, and currently co-hosts the series Penn & Teller: Fool Us. He has acted and appeared in numerous shows and movies and produced the films The Aristocrats and Tim’s Vermeer. Mr. Jillette’s weekly podcast, Penn’s Sunday School, was named by iTunes as the Best New Comedy Podcast for 2012. His books include Every Day Is an Atheist Holiday! and God No! Signs You May Already Be an Atheist and Other Magical Tales, which spent six weeks on the New York Times bestseller list.

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ELT101 Speeding up Your Workflow with Articulate

10:00 AM - 10:45 AM Wednesday, November 16

Expo Hall—eLearning Tools Stage

Time is money, and so are happy clients! Come spend some time with the Articulate team and learn how you can speed up your workflow and increase your productivity with your favorite Articulate tools.

Arlyn Asch

Chief Technology Officer

Articulate

Arlyn Asch, the chief technology officer at Articulate, has more than 20 years of experience developing innovative eLearning software. Before joining Articulate in 2005, Arlyn was director of engineering for Macromedia, where he led product strategy for Captivate and directed that product’s development team. He also held senior management and engineering roles at eHelp, where he led the development of RoboDemo and RoboHelp. Arlyn is named as inventor on five patents related to eLearning technology.

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EME101 The Future of Learning: Where Should You Focus?

10:00 AM - 10:45 AM Wednesday, November 16

Expo Hall—Emerging Tech Stage

Take an in-depth look at five trends you should focus on in learning today, and get a glimpse of what’s just around the corner. This session will provide you with dozens of resources to share with your team and get you started. Get ready to reboot your brain and enhance your learning today.

Nick Floro

Learning Architect/Imagineer

Sealworks Interactive Studios

Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.

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INN101 Collaborative Learning in a Cognitive World

10:00 AM - 10:45 AM Wednesday, November 16

Expo Hall—Innovation Showcase Stage

Collaborative and social tools have transformed how people work together and perform their jobs. These tools and concepts, however, are not yet being used as they could or should be within the learning life cycle—so organizations continue to miss out on key opportunities to optimize the learning experience. This will become even more crucial as L&D moves beyond person-to-person to also encompass personalized interactions with cognitive-based platforms. This session will provide insight into identifying opportunities and implementing new approaches based on real-world examples. It will also provide an overview of an IBM cognitive-based solution that demonstrates the possibilities.

Dawn Jaglowski

Offering Manager

IBM

Dawn Jaglowski is an offering manager within the IBM Smarter Workforce Learn group. Her responsibilities focus around defining a comprehensive strategy across the Learn offerings. Dawn has worked in software development for the majority of her career across multiple functions such as architecture, engineering, quality assurance, and technical sales support, with over 15 years of that experience within the offering/product management domain. Dawn has an undergraduate degree from the University of Central Florida and an MBA from Rollins College. Her background also includes creating and delivering learning content as an instructor in both corporate and higher education environments.

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MXC101 Measuring Impacts of Learning Performance Across the Organization

10:00 AM - 10:45 AM Wednesday, November 16

LMS reporting and learning analytics are often seen as tasks performed by LMS administrators, trainers, and instructors—tactical tools and methods used only to illustrate the performance and outcomes of training and blended learning programs. Increasingly, however, organizations are using learning data to show how improved learning performance impacts corporate performance at the highest level. Today, any LMS should be able to quantify the cost savings and resource efficiencies—KPIs for which everyone on the management team is held accountable. In this session, learn how reporting and analytics can demonstrate the value of your learning program to the entire organization.

Ben Young

Director of Learning Solutions

Lambda Solutions

Ben Young is a director of learning solutions at Lambda Solutions. He is an eLearning and learning management system (LMS) expert, having worked with organizations in almost every possible industry sector for the past decade on solution implementations. Ben provides clients strategic planning, course creation, and learning performance management strategies that support both learner engagement and business outcomes. Ben actively researches and tests emerging technologies, bringing the best features and functions to Lambda clients and providing ongoing training and leadership to the eLearning community, in person and via online webinars.

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STR101 Knowledge Guru’s New ‘Drive’ App: Training Reinforcement that Adapts to Each Sales Rep

10:00 AM - 10:45 AM Wednesday, November 16

Expo Hall—Strategic Solutions Stage

Sales reps need a way to ramp up on their products, competitors, and industry landscape fast. With Knowledge Guru’s new app, Drive, reps can increase their confidence and competence in just a few minutes a day on their smartphones. This session will cover the challenges faced by today’s sales reps and demonstrate how the Knowledge Guru platform uses game-based learning, adaptive learning, and microlearning to reinforce training after product launches and enable coaching at scale.

Steven Boller

Marketing Director

Bottom-Line Performance

Steven Boller is the marketing director at Bottom-Line Performance. In this role, he gathers industry intelligence from organizations interested in improving the performance of their employees through instructionally sound learning solutions and innovative approaches such as game-based learning and retention-driven learning strategies. He has authored more than 100 educational articles both online for eLearningIndustry, Bottom- Line Performance, and Knowledge Guru and in print for the Life Science Trainer and Educator Network’s Focus Magazine. He assists with product strategy for the Knowledge Guru game- based learning platform, which has won four Brandon Hall Excellence Awards, including two "Gold" distinctions.

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101 Eight Things You Didn’t Know You Could Do with Camtasia

10:45 AM - 11:45 AM Wednesday, November 16

112

Camtasia is an all-in-one tool that you can use for screencasts, video, and even user interaction. It has many powerful features and a few that could greatly improve the engagement level of your eLearning production. Camtasia “power users” can create visually stunning courses with very efficient workflow.

In this session, you will learn about eight powerful, little-known features in Camtasia Studio. These features will allow you to complete high-level production tasks with Camtasia, such as picture-in-picture, green screen, and animated background layers. You will also learn how to author custom experiences with active hotspots and similar interactions using the Camtasia studio tools.

In this session, you will learn:

  • How to effectively edit green screen video footage
  • How to apply a picture-in-picture effect
  • How to clean up and edit audio
  • How to quickly create hotspot interactions
  • How to add quizzing, SCORM, and more to your Camtasia production

Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Camtasia Studio.

Click here for the session trailer

Mark Lassoff

Founder

Dollar Design School

Over two million people have learned coding and design from Mark Lassoff. Mark and his company are pioneers in new media learning, having created the first streaming media network dedicated to learning workforce and career skills. They produce broadcast-quality learning content that focuses on digital skills such as design, coding, and digital productivity. Mark is an in-demand speaker and has traveled the world to teach. He was named to the 40 under 40 in both Austin, Texas, and Hartford, CT. In 2017, Mark was awarded the prestigious Learning Guild Guild Master Award.

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102 Microvideo: Making Every Second Count

10:45 AM - 11:45 AM Wednesday, November 16

124

Microlearning videos under one minute in length require rapid storyboarding and predefined video content structures. As the length of the video decreases, so does the optimal format of the video. Leaving out too many details will have a negative effect on your learning strategy. Every second counts for your learner!

In this session, you will learn the process for creating microvideo, including video length considerations, optimal short video structures, emotional push/pull events, and instructional media strategies. Explore the steps for creating microcontent and tricks for using video analytics to select the best content for a microvideo. You will leave with specific formulas for creating short-form video-based content.

In this session, you will learn:

  • About the various structures for microvideo
  • When to use microvideo for learning
  • Formulas for opening and closing a microvideo
  • About the importance of emotional pull and push techniques
  • Effective instructional microvideo techniques

Audience:
Novice and intermediate designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Video content management systems, video playback, and storyboarding tools.

Click here for the session trailer

Josh Cavalier

Founder

JoshCavalier.ai

Josh Cavalier has been creating learning solutions for corporations, government agencies, and secondary education institutions for nearly 30 years. He is an expert in the field of learning & development and has applied his industry experience to the application of ChatGPT and other Generative AI frameworks for business and life skills. Josh is passionate about sharing his knowledge and has a popular YouTube channel that shares tips and tricks on Generative AI. He is a seasoned speaker, presenting at conferences like DevLearn, Learning Solutions, ATD ICE, TechKnowledge, NAB, and Adobe MAX.

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103 Investigating Performance: Using Your Data Effectively

10:45 AM - 11:45 AM Wednesday, November 16

122

Your access to learning-related data has grown dramatically over recent years. But just because you have a large volume of data doesn’t mean it necessarily provides value. While tools like the xAPI make it increasingly easy to acquire data about learners’ activities, this information provides little benefit if you don’t know how to design to acquire meaningful data, interpret that data, or improve your learning design based on what you’ve discovered.

In this session, you’ll dive deep into how data should shape your learning systems design, including exploring the basic principles of how to use data effectively and how to design to provide meaningful feedback. To do this, you’ll look at outside inspiration from fields that are already doing this well: user experience design (UXD), web analytics, and business intelligence. You’ll also uncover some of the pitfalls of data collection and analysis, discuss using both qualitative and quantitative data, and address the difficulties inherent in finding valid measurements of learning.

In this session, you will learn:

  • How to use your data analytics to improve course design
  • How to design to gather meaningful data
  • About the potential pitfalls of data interpretation
  • Lessons, from fields like business intelligence and web analytics, about how to apply data principles to learning design

Audience:
Novice and intermediate designers, developers, and managers.

Sean Putman

Vice President of Learning Development

Altair Engineering

Sean Putman, a partner in Learning Ninjas, has been an instructor, instructional designer, and developer for over 15 years. He has spent his career designing and developing training programs, both instructor-led and online, for many different industries, but he has had a strong focus on creating material for software companies. Sean has spent the last few years focusing on the use and deployment of the Experience API (xAPI) and its effect on learning interventions. He has spoken at industry conferences on the subject and is co-author of Investigating Performance, a book on using the Experience API and analytics to improve performance.

Janet Laane Effron

Managing Principal

Four Rivers Group

Janet Laane Effron is a data scientist who focuses on the creation of effective learning experiences through iterative processes, data-driven feedback loops, and the application of best practices in instructional design. She has worked on xAPI design projects related to designing for performance outcomes and designing both for and in response to data and analytics. Janet’s areas of interest include text analytics, machine learning, and process improvement. She is also the co-author of Investigating Performance: Design and Outcomes with xAPI.

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104 Twelve Months of MOOCs: The Scars, Medals, and War Stories

10:45 AM - 11:45 AM Wednesday, November 16

110

Massive open online courses (MOOCs) continue to be both big news and big business, but one aspect that is less often discussed is the behind-the-scenes perspective. Building a greater understanding of the design considerations, facilitation techniques, and data interpretation from MOOCs can give you valuable inspiration for designing and facilitating any people development activities—regardless of whether or not you’re building MOOCs.

This session will lift the lid on what happens before, during, and after a MOOC. You will take a backstage look at several live MOOCs, which will give you a clearer view into the choices MOOC designers make, as well as how to successfully facilitate a MOOC once it has started. You’ll also see how you can use xAPI data to influence future design and facilitation.

In this session, you will learn:

  • How quickly a MOOC can be created using curated content
  • How the placement of social features can significantly influence conversation
  • About the effects of facilitation vs. non-facilitation
  • The value of adopting a nudging approach to your facilitation
  • How to apply subtle gamification techniques to increase engagement

Audience:
Novice to intermediate designers, project managers, and managers who are already aware of what a massive open online course (MOOC) is.

Technology discussed in this session:
Curatr, blogs, video, social media, the xAPI, email, and Learning Locker.

Craig Taylor

Customer Success Manager

HT2 Labs

Craig Taylor, a customer success manager for HT2 Labs, has been involved in the training/L&D field since 1993, when he cut his teeth in the training-delivery world while serving in the British Army. His subsequent learning and development roles have been in the rail, nuclear, healthcare, and financial sectors, where he has worked to help organizations understand the value that current and emerging technologies can bring.

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105 Agile Project Management for eLearning

10:45 AM - 11:45 AM Wednesday, November 16

114

On time. Within budget. What they need (even if that changes!). These are moving targets, and yet you’re expected to deliver all three. The software development industry is embracing agile methods to address these issues, and there is much that the eLearning development world can learn from it. Agile provides a framework for adapting to change as it happens and working with the client to deliver content that learners need most.

In this session, you will learn about the agile project management methods adapted specifically for the instructional design and development “Lot Like Agile Methods Approach” (LLAMA) and how you can use them on the job. You’ll learn about the tools and supplies you need and how to choose a project to pilot. You’ll also see how agile supports estimating, planning, and managing tasks in an eLearning design and development project.

In this session, you will learn:

  • How to build the business case for agile, LLAMA specifically, and iterative development with SMEs, project sponsors, and your own team
  • How to kick off projects, create a shared definition of scope, and create action-focused eLearning that people actually want to take
  • How to estimate and plan a project so you arrive on time and on budget
  • How to build the environment to support an agile project team

Audience:
Novice to advanced designers, developers, project managers, and managers.

Click here for the session trailer

Megan Torrance

CEO

TorranceLearning

Megan Torrance is CEO and founder of TorranceLearning, which helps organizations connect learning strategy to design, development, data, and ultimately performance. She has more than 25 years of experience in learning design, deployment, and consulting . Megan and the TorranceLearning team are passionate about sharing what works in learning, so they devote considerable time to teaching and sharing about Agile project management for learning experience design and the xAPI. She is the author of Agile for Instructional Designers, The Quick Guide to LLAMA, and Making Sense of xAPI. Megan is also an eCornell Facilitator in the Women's Executive Leadership curriculum.

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106 Calm the Mobile Turbulence: An Alaska Airlines Flight Attendant Case Study

10:45 AM - 11:45 AM Wednesday, November 16

106

For a remote workforce such as flight attendants, who travel all over the country, eLearning is effective, necessary, and widely enjoyed. However, there are no computers on the airplane, which serves as their office. Due to the lifestyle of the work group, many do not have computers at home; this leads to a large percentage’s trying to complete non-mobile courses on their tablets or smartphones, causing a poor user experience.

In this session, you will learn how Alaska Airlines taught flight attendants about their devices on their devices, and you’ll learn about device operation, flight attendant apps, and compliance policies. Learn how Alaska leveraged a mobile ecosystem to push forth a test case for an all-mobile eLearning initiative, under a strict timeline and with much at stake, and the clever technology workarounds that were used to ensure a quality user experience in a short turnaround time.

In this session, you will learn:

  • How Alaska Airlines was able to quickly deliver an effective mobile training course to a remote work group with limited resources
  • Workarounds for mobile design, tracking, and deployment challenges
  • About mobile learning strategies and solutions that can be reproduced and adapted to other organizations
  • About user experience ideas that can engage a change-averse and tech-averse group of learners
  • Practical, quick solutions for rapid mobile development and deployment
  • How to promote change management with video content

Audience:
Novice to advanced designers, developers, and project managers.

Technology discussed in this session:
Lectora Inspire, HTML5, web clips, Videoshop, PowerPoint, iPhone 6+, iOS, and Verint Survey software.

Click here for the session trailer

Leigh Shocki

Training Compliance Manager

Alaska Airlines

Leigh Shocki is a manager of compliance training programs for Alaska Airlines. She has spent her career designing, developing, and now managing training for airline employees in many areas of the operation such as airports, cargo, inflight, call centers, and management. An experienced Articulate Storyline developer and LMS administrator, Leigh designs and deploys eLearning, mobile learning, classroom, and blended learning courses to address the training needs of a diverse, international workforce.

Jennifer Sovey

Instructional Systems Designer II

Alaska Airlines

Jennifer Sovey is an instructional systems designer at Alaska Airlines, where she designs classroom and mobile learning courses for 4,000 flight attendants from six different bases, manages the probationary audit program, and even draws aviation-themed cartoons for the company website. She focuses on providing an engaging user experience to remove the barriers to technology. Jennifer started her career with Alaska as a flight attendant and has also worked as a content developer, supervisor, and later an instructional systems designer II for inflight training. She is a skilled developer in Articulate and Lectora, an LMS/web administrator, an illustrator, and an animator.

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107 Mitigating Hidden Bias in Instructional Design

10:45 AM - 11:45 AM Wednesday, November 16

108

For instructional designers and facilitators, the challenge is to create learning materials that reach and affect audiences positively and do not elicit feelings of exclusion or discrimination. However, you’re human, and every human has hidden or unconscious biases that impact behaviors and thoughts. This can lead to unintentional missteps in design and delivery. As learning becomes more story-driven, you need to be sensitive to how you present characters, including race, gender, gender identity, and organizational roles.

In this session, using the latest neurological research, you will learn where hidden biases come from. You’ll examine how you can uncover hidden biases within yourself and others, and identify strategies to avoid hidden bias in instructional design and delivery. You’ll look at ways instructional designers and facilitators can continue the mission of inclusivity in their day-to-day work, and you’ll learn what will instill pride in your organization and learners and what will cause them to tune out or reject your learning intervention.

In this session, you will learn:

  • How to accurately define the concept of hidden bias with reference to the current literature and research studies
  • How to identify at least two approaches to recognizing hidden bias within yourself and others
  • How to compare at least three examples of learning content or delivery where hidden bias is evident and not evident
  • How to list three ways to mitigate hidden bias in instructional design and delivery

Audience:
Novice designers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Steve Yacovelli

Director, Inclusion & Change

SweetRush

Steve Yacovelli, the director of inclusion and change for SweetRush, focuses on helping clients embrace and adapt to using new and innovative ways to work with their employees. Steve has worked with such great organizations as The Walt Disney Company, IBM, Tupperware Brands, George Washington University, The Bill & Melinda Gates Foundation, and Bellsouth-AT&T. A published author, Steve holds a BS degree in public relations, an MA degree in educational policy and leadership development, and an EdD degree in instructional technology and distance education.

Erin Krebs

Director of Client Solutions

SweetRush

Erin Krebs, the director of client solutions for SweetRush, heads the company’s solution architect group. Erin has expertise in both instructional design and project management and specializes in capturing the big picture and the details, then crafting solutions that get results for clients. Erin holds a master’s degree in learning systems design and development and is a certified professional in learning and performance. She’s written on numerous topics, specializing in learning techniques for Millennials.

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108 Performance Is More than Support

10:45 AM - 11:45 AM Wednesday, November 16

107

Learner-driven, adaptive, engaging, future-proof, innovative, and business-aligned—you need to deliver all this and more! Constructing a strategy to match, though, is tough, pushing L&D to redefine its role in the business. However, by applying a performance lens to learning, you can engage everyone from the board to new starters, construct a holistic strategy, and put learning at the heart of the workflow.

During this session, you will explore “More Than Performance Support,” a five-point framework for creating a performance environment. This plan focuses on conditions (the culture, people, and environment), goal setting (how to share and evolve strategic goals), technology (the tools and how they are used), community (dialogue, collaboration, and visibility), and people (facilitating and accelerating performance). This framework can help you diagnose how performance-ready your organization is and what short- and long-term steps you need to take to get there. You will also receive a takeaway guide to help you apply this model in your work.

In this session, you will learn:

  • How to apply the five-point framework to your context by exploring practical case studies
  • How to diagnose your current learning environment, and where you need to focus to drive performance
  • How learning needs align to real metrics that matter to the business
  • About the skills that are required of today’s learning professionals
  • Why communities are essential and how to build successful ones

Audience:
Intermediate and advanced project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Learning portals, learner-generated content tools (including iMovie, learn.ist, Microsoft Snip, and Piktochart), iBeacons, mobile and wearables, virtual worlds, and VR.

Click here for the session trailer

Lisa Minogue-White

Director of Learning Solutions

WillowDNA

Lisa Minogue-White is a director of learning solutions and co-founder of WillowDNA, a reporter for Learning Now TV, a presenter for Learning Now Radio, and a fellow of the Learning and Performance Institute. She is also a popular webinar speaker in the UK, a regular contributor to leading industry publications, a speaker at key events, and a writer. Lisa’s specialties include online distance learning, collaboration, learning technologies, and communities, and she was featured by Clive Shepherd in his book More Than Blended Learning.

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109 Applying Web Design and Usability Standards to eLearning

10:45 AM - 11:45 AM Wednesday, November 16

121

How do eLearning developers ensure that trainings are well designed graphically? There are many resources out there for web design standards, such as the Nielsen Norman Group and the World Wide Web Consortium, but what about eLearning design? Sure, there are plenty of resources for free templates and character packs, but that doesn’t really help developers learn how to properly design online training.

Good news! You can apply many interaction design principles for interface design and web design best practices to your eLearning content. In this session, you will learn the benefits of implementing graphic design techniques and the key usability standards that directly apply to eLearning design by exploring realistic “do and don’t” examples for each. What you gain from this session, you can take back and immediately apply to support and enhance your content.

In this session, you will learn:

  • About key usability standards
  • How to directly apply standards to eLearning design
  • Graphic design techniques and principles
  • How to use graphic design techniques to support and enhance eLearning content

Audience:
Novice, intermediate, and advanced designers, developers, and managers.

Technology discussed in this session:
Articulate Storyline 2, Adobe Photoshop, Adobe Illustrator, and various web application sites and resources.

Lisa Crowe

Training Content Developer

KPA

Lisa Crowe, a training content developer with KPA, has been in the field of training and development for eight years. She has held various positions, previously working as a training manager for a behavioral treatment organization and a corporate trainer for a health insurance company. She holds a bachelor’s degree in psychology and French from the University of Colorado, as well as a master’s degree in organizational leadership and instructional design from Colorado State University–Global. Lisa is passionate about training, online course development, and ultimately, the success of her learners.

Danielle Kunce

Multimedia Designer

KPA

Danielle Kunce is a multimedia designer with KPA. She has been a multimedia designer for five years, specializing in user experience design. Danielle holds a degree in visual communications with a focus on web design from AIU. She is part of the training content development team and works closely with the developers on user interface design for the company’s software platforms.

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110 Using Simple Game Mechanics to Increase Retention

10:45 AM - 11:45 AM Wednesday, November 16

111

Learners are distracted with daily competing priorities and struggle to retain information presented through digital learning. Ebbinghaus’ forgetting curve shows that retention rates are abysmal. Educators and instructional designers are pressed for time and resources to deliver learning that maximizes retention and desired outcomes.

What’s the good news? You can leverage neuroscience and seven fundamental game mechanics to combat the forgetting curve! In this session, you will learn how to apply seven simple techniques in your eLearning projects to naturally boost your learners’ dopamine and enable them to learn more effectively. Explore how to leverage scientific knowledge of the neurochemical dopamine, which is linked to the reward centers of the brain. Research shows that higher levels of dopamine enhance confidence, memory, and learning. Prime your audience for success. Give your learners a turbo boost!

In this session, you will learn:

  • How to apply game mechanics to your eLearning projects
  • How to increase learning retention
  • How to improve learner confidence and accuracy in applying learned information
  • How to dramatically increase engagement

Audience:
Novice, intermediate, and advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Articulate Storyline, Twitter, LMSs (in general terms), and mobile devices.

Ken Murray

Chief Learning Experience Designer

Honeycomb Institute

Ken Murray lives by the mantra, "Design is not simply about making things beautiful. It's about enhancing clarity, credibility, and usability." He is the founder and chief learning designer at the Honeycomb Institute. He carries 15+ years of experience in LX design. Ken has led the development of over 900 innovative and award-winning learning experiences using gamification, microlearning, and performance support for Hudson's Bay Company, the Hospital for Sick Children, Lord & Taylor, Home Outfitters, CARA Foods, and General Electric. He brings to the table strategic thought leadership on best practices to ensure training and support solutions lead to better outcomes.

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111 360-degree Interactive Video for Learning: From Concept to Case Study

10:45 AM - 11:45 AM Wednesday, November 16

109

Today, 360-degree video is becoming a part of consumers’ lives on social media and through entertainment. However, to be effective for learning, it needs to be interactive, relevant, and trackable. Achieve these, and you can give learners the ability to explore a space and discover its secrets (or risks). As video shifts, learning professionals need to be ready to make the most of the changes.

In this case study session, you will be able to satisfy your curiosity about the next innovation in video-based learning. You will hear the story of a 360-degree interactive video learning project, from concept through to implementation. You will see how layering different technologies, including gamification, can create a SCORM-compliant learning experience. Finally, you will get to see what 360-degree interactive video looks and feels like.

In this session, you will learn:

  • How to enhance workplace learning with 360-degree interactive video and 360-degree photospheres
  • How to overcome the challenges associated with this new technology
  • Methods for applying 360-degree interactive video successfully to learning
  • The skills you need to create effective 360-degree interactive video for learning
  • How 360-degree interactive video links to virtual reality and wearables

Audience:
Intermediate designers, developers, managers, and directors.

Technology discussed in this session:
360-degree interactive video.

Click here for the session trailer

Kate Pasterfield

Chief Innovation Officer

Sponge

With 15 years' of learning experience, Kate Pasterfield is committed to driving innovation. Her pioneering work harnessing the latest technologies such as data analytics, VR, and games to deliver bespoke training solutions has received industry-wide recognition. Kate was awarded Learning Technologies Designer of the Year 2016 and now works as chief innovation officer at Sponge, Learning Provider of the Year 2019. Kate combines her passion for creativity and learning to help organizations such as AstraZeneca, Toyota, and Tesco improve people performance to address serious business challenges. With a focus on human-centered design, Kate encourages L&D teams to inspire learners through creativity.

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112 eLearning Myth Smashers

10:45 AM - 11:45 AM Wednesday, November 16

113

While there are many practices and models grounded in research that people use to create eLearning, there are also a lot of common statements about the field that may or may not be based in fact. Do learners really remember 50 percent of what they hear? Does L&D need to treat generations differently? Do learning styles matter? While these ideas are widespread, are they actually true?

In this session, you’ll get to put some widely touted ideas to the test. Attendees will review the claims together, take a look at the research, and separate the wheat from the chaff. Digital natives, generations, learning styles, and more will be subject to examination. Come find out which ideas you can trust and which you should question!

In this session, you will learn:

  • Why these ideas are so compelling
  • What the research says about these ideas
  • Which L&D statements don’t pass the “sniff test”
  • What you can do to avoid falling for learning myths in the future

Audience:
Novice and intermediate designers and managers.

Click here for the session trailer

Clark Quinn

Chief Learning Strategist

Upside Learning

Clark Quinn, PhD is the executive director of Quinnovation, co-director of the Learning Development Accelerator, and chief learning strategist for Upside Learning. With more than four decades of experience at the cutting edge of learning, Dr. Quinn is an internationally known speaker, consultant, and author of seven books. He combines a deep knowledge of cognitive science and broad experience with technology into strategic design solutions that achieve innovative yet practical outcomes for corporations, higher-education, not-for-profit, and government organizations.

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113 Learning How to Learn: Powerful Mental Tools to Help Master Tough Content

10:45 AM - 11:45 AM Wednesday, November 16

104

Learners, particularly online learners, often suffer from illusions of competence in learning, procrastinate, and fail at breaking down content into smaller chunks to build solid expertise. Each can lead to higher rates of frustration and, ultimately, reduce success.

In this session, you will learn about neuroscientific processes that kick off procrastination, and how to tackle it. You’ll also learn about the default mode network and its role in helping prevent frustration. Strategies for the effective chunking of content, improving recall, and the challenge of developing passion for hard-to-master subjects will all be part of the discussion. Finally, you will explore ways to combat frustration when learning challenging content, and ways that metaphor and analogy can increase the speed of learning.

In this session, you will learn:

  • How to tackle procrastination
  • How to develop expertise in topics ranging from programming to language study to dance
  • How to handle frustration when learning a difficult topic
  • How to use metaphor and analogy to speed your learning

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
PowerPoint with many embedded videos and animations.

Click here for the session trailer

Barbara Oakley

Professor of Engineering, Oakland University; Visiting Scholar, University of California, San Diego

Oakland University

Barbara Oakley, PhD, PE, is a professor of engineering at Oakland University in Rochester, Michigan; a visiting scholar at UC San Diego; and Coursera’s inaugural “innovation instructor.” Her work focuses on the complex relationship between neuroscience and social behavior. Barbara’s research has been described as “revolutionary” in the Wall Street Journal; she has published in outlets as varied as the Proceedings of the National Academy of Sciences, the Wall Street Journal, and the New York Times. She has won numerous teaching awards, including the American Society of Engineering Education’s Chester F. Carlson Award for technical innovation in engineering education.

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114 Overcoming the Forgetting Curve with Mobile Reinforcement

10:45 AM - 11:45 AM Wednesday, November 16

105

The challenge with the majority of learning that goes on in organizations is that it is quickly forgotten. Modern neuroscience tells us that in an increasingly complex digital world, with so much competing for our attention, a majority of what we learn in organizational training is forgotten within days. With the amount of time, money, and energy spent on developing these learning experiences, it is critical that organizations find ways to maximize their investment by ensuring learners retain the information they are given.

In this session you will explore the ways mobile technology can reinforce training. You will learn how to maximize knowledge retention and improve on-the-job performance. You will also review best practices and strategies to boost learner engagement through mobile applications. This session will also feature a case study from General Electric that explicitly addresses the issues around knowledge retention.

In this session, you will learn:

  • The challenges with current learning methodologies
  • The value and the need for learning reinforcement
  • How to leverage mobile technology to close the learning/performance gap
  • Best practices and strategies to start a pilot in your organization

Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders (VPs, CLOs, executives, etc.).

Technology discussed in this session:
Mobile applications.

Shahin Sobhani

President and Founder

SwissVBS

Shahin Sobhani is the founder and President of SwissVBS, a firm dedicated to moving communities from learning to doing. With 20 years of online training experience, Shahin has overseen SwissVBS’s innovation in the field— creating learning solutions for some of the world’s most prestigious organizations—and guided its emergence as a leader in the industry. Shahin is a frequent speaker and consultant on how companies can transform learning in the workplace—most recently, Apple invited Shahin to present in its sponsored seminars on training a mobile workforce.

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115 BYOL: Ten Must-know Photoshop Tips for Learning Developers

10:45 AM - 11:45 AM Wednesday, November 16

101/102

High-quality visuals are crucial to the success of eLearning courses and videos. Photoshop lets you create these quickly and easily, but many eLearning developers find the program too complicated and either avoid it altogether or don’t take full advantage of the features available.

In this session, you will learn 10 simple, yet powerful, Photoshop tips every learning developer should know, and you will see how they help you quickly and easily produce high-impact visuals. You’ll learn how to effectively remove people and objects from backgrounds, change colors on a part of a photo, and even create custom buttons for use in your eLearning projects. You will leave with time-saving knowledge you can instantly apply on the job.

In this session, you will learn:

  • Methods to easily and effectively cut out people and objects
  • How to create versatile image fades
  • How to export files with optimized settings
  • How to quickly change the color of part of a photo
  • How to create custom buttons

Audience:
Novice and intermediate designers, developers, and project managers.

Technology discussed in this session:
Adobe Photoshop.

Technology required:
Laptop running Photoshop.

Click here for the sessions trailer

Destery Hildenbrand

XR Solution Architect

Intellezy

Destery Hildenbrand is an XR solution architect with Intellezy. Destery has over 17 years of experience in training and development and seven years focusing on immersive technologies. Destery has spent time in corporate environments and higher education. Destery's primary focus is helping organizations plan, design, and develop engaging learning experiences through Immersive technology.

Mark Banit

Senior Manager, Design

Royal Bank of Canada

Mark Banit is a senior manager of design at the Royal Bank of Canada (RBC). With a background in multimedia design, Mark has been creating engaging digital learning experiences for over 15 years. Prior to moving into corporate learning and development, he spent 10 years working in the higher education sector creating interactive online learning, providing consulting, and training other developers. At RBC, Mark manages the design and development of effective learning strategies and solutions deployed throughout the organization.

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116 BYOL: Creating Motion Comic Interactions in Storyline 2

10:45 AM - 11:45 AM Wednesday, November 16

123

Storyline offers so many layers of possibilities, with its various trigger and variable functions, that it can feel overwhelming with the level of customization at your fingertips. You may have seen eLearning with characters that can respond directly to you, ask you questions, or move and interact with other characters based on what you input—but how would you create such engaging interactions and fit them all on screen?

In this session, you will learn how to create motion and dialogue between two or more characters in a comic book panel format using Storyline’s illustrated characters and their state changes. You will also learn how to use the variable functions, in conjunction with data entry boxes, to create back-and-forth dialogue between the learner and your created characters. In learning these techniques, you will be exploring some of the more complex customization features of Storyline that will allow you to create much more engaging eLearning with a greater degree of personalization.

In this session, you will learn:

  • How to prompt motion and dialogue between characters as if you were reading a motion comic book
  • How to use the project variable functions in Storyline
  • How to fit comic-book-style panels all on one slide without running out of space or needing layers
  • How to create back-and-forth dialogue between the learner and your created characters
  • How to program Storyline to ask the learner a question, retain the answer, and relay it back to the learner at another point in time
  • Tricks and tips for keeping all your objects, states, triggers, and variables organized when creating detailed interactions in Storyline

Audience:
Novice to advanced designers, developers, and managers.

Technology discussed in this session:
Articulate Storyline 2.

Technology required:
Laptop running Articulate Storyline 2.

Kevwe Zoma

Instructional Designer/eLearning Developer

American Bureau of Shipping

Kevwe Zoma is an instructional designer and eLearning developer at the American Bureau of Shipping. Kevwe holds a master’s degree in Instructional Design from the University of Houston and has been passionately involved in the world of training and development since 2006. From facilitating training seminars for college student workers to creating highly technical eLearning for Fortune 500 petroleum companies, Kevwe continues to champion congenial, interactive learning strategies and believes that adding an underlying layer of intrigue, excitement, and humor to training can help foster a vibrant learning environment.

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ELT102 Seven Killer Tricks to Effortlessly Cut Down Development Time in Captivate

11:00 AM - 11:45 AM Wednesday, November 16

Expo Hall—eLearning Tools Stage

When you develop with Adobe Captivate, you need an extensive set of tools and techniques in your arsenal in order to use the intricacies of the full environment. But while you need to use this wide variety of features effectively, you also need to use them efficiently in order to meet the timeline demands of most projects. While they may not always be included in formal training, it turns out there are lots of ways you can use Captivate differently that can lead to faster, more efficient development!

In this session, you’ll learn shortcuts and workflow efficiencies that will make your rapid development even speedier. Based on years of experience using Captivate, these are tried and tested tips for making your development quicker and more productive. You’ll get to try out these tricks for yourself and also receive pre-made files to practice with after the session.

In this session, you will learn:

  • How to save time with global preferences and branding
  • Tips to make audio editing go faster
  • How to round trip images in Captivate
  • What you can do with shared actions and learning interactions to speed up development
  • Which features of video development can cut down on production time

Audience:
Novice and intermediate designers and developers.

Technology discussed in this session:
Adobe Captivate 8 and 9.

Technology required:
Adobe Captivate, Photoshop, and Audition.

Anita Horsley

President

CALEX Learning Consultants

Anita Horsley is the founder and president of CALEX Learning Consultants, where she works with agencies internationally developing eLearning and mLearning. An Adobe certified instructor and expert in Captivate, she provides Adobe Captivate/Presenter and Storyline training and is the Adobe eLearning User Group manager for the Carolinas. Anita holds a master’s degree in education; she also is a technical reviewer for Packt Publishing and Adobe Systems, and an author for Packt Publishing.

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EME102 Augmented Reality Applications for Workplace Learning

11:00 AM - 11:45 AM Wednesday, November 16

Expo Hall—Emerging Tech Stage

You live in a world of dynamic and interactive multimedia. Why, then, are you still subjecting your learners to static and one-dimensional training materials? Augmented reality is now an affordable technology that can be easily integrated into your learning content to provide immediate context at the moment of need.

In this session, you will build a better understanding of augmented reality (AR) and discover its evolution into workplace learning. Explore affordable out-of-the-box solutions that you can implement today in your L&D space, from new-hire orientations to general training. This session will equip you with valuable tips and tricks to augment any learning experience.

In this session, you will learn:

  • About the concept of augmented reality and its application in training environments
  • About several easy-to-apply AR solutions
  • About the various uses of AR for L&D

Audience:
Novice designers and managers.

Technology discussed in this session:
Augmented reality apps Zappar, Layar, and Blippar.

Alexander Salas

Learning Experience Designer

StyleLearn

Alexander Salas is an instructional systems developer and learning experience designer with 14 years of experience specializing in the blend of learning technologies and gamification for performance outcomes. Since 2007, Alex has worked in every facet of corporate learning and performance enablement for Fortune 100 enterprises such as Philips, Centene Corporation, and Dell Technologies. He's the owner of StyleLearn, an eLearning design firm helping clients of all sizes. He's also the chief of awesomeness at eLearning Launch, the online academy for digital learning professionals.

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INN102 Social Learning: Using Twitter API to Create a Unique Training Experience

11:00 AM - 11:45 AM Wednesday, November 16

Expo Hall—Innovation Showcase Stage

It’s relatively common to use features like forums, chats, and blogs to help learners interact with (and learn from) their peers. But only a handful of people in L&D go even deeper with this approach and leverage the API of well-established social media platforms to combine all those components and create a unique user interface. This approach saves extensive hours of implementation and provides a better user experience.

In this session, you’ll find out how the Twitter API can help your organization build a custom user interface where features like sharing, instant messaging, blogging, and search can be combined in a single environment. You’ll learn how to use the Twitter API to generate a user leaderboard, help your audience curate content with hashtags, and access features from Twitter without having to go to the platform itself. And through this customized use of the Twitter API, you’ll be able to create a collaborative and structured knowledge base among your learners.

In this session, you will learn:

  • How to use social media platforms as an alternative to posting in a forum, networking in a chatroom, exchanging ideas on a wiki, and more
  • How you can use the Twitter API to bring features from Twitter into a course
  • How to run .NET web services to bypass Twitter API limitations
  • How to pick the right settings to make the content secure and private
  • How to use web services, data visualization, and analytics to integrate social tools

Audience:
Intermediate and advanced designers and developers.

Technology discussed in this session:
Twitter API, MySQL database, and the Threejs.org library.

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MXC102 Kicking Off a Project with Pow!

11:00 AM - 11:45 AM Wednesday, November 16

Expo Hall—Management Exchange Stage

Each project, whether agile or ADDIE, micro or massive, has components that must align in order to have a successful outcome. The first two to three weeks of a project set the stage for communication, vision, expectations, content preparation, and rapport. A misfire in the beginning can lead to extended time frames, disappointment, and lost profit.

In this session, you’ll learn tried-and-true ways to set your project up for success. You’ll learn which steps to take with your team prior to the client kickoff meeting. You’ll receive a PowerPoint template for kickoff sessions with clients. You will explore the six steps of content readiness and preparation and how to walk through them with a client. You’ll also create five-second, 30-second, and five-minute creative pitch presentations that generate enthusiasm and a common vision.

In this session, you will learn:

  • About steps to take with your team prior to the client kickoff meeting
  • About the six steps of content readiness and preparation
  • How to create a pitch presentation
  • An agile approach to prioritizing client requests

Audience:
Novice to advanced designers, project managers, managers, and directors; a project management, leadership, or instructional design background is helpful but not required.

Technology discussed in this session:
Various project management portals, such as Teamwork PM.

Tracy Bissette-Huckabee

President of Learning Services

Principled Technologies

Tracy Bissette, MEd, is president of learning services at Principled Technologies (PT). In her current role, she advises Fortune 500 companies, NGOs, and trade associations on learning strategy and innovation, and oversees the creation and development of custom learning programs and solutions. Prior to PT, Tracy was co-founder and CLO of Weejee Learning, an innovative learning services company acquired by PT, and vice president of Mindworks Multimedia, where she created and guided the growth of the company’s eLearning division. Tracy’s prior achievements include The Business Journals’ Women in Business achievement award and 2012’s Top 40 Under 40 Business Leader award.

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STR102 Getting Practical: How to Build an Organizational Curation Strategy

11:00 AM - 11:45 AM Wednesday, November 16

Expo Hall—Strategic Solutions Stage

“Curation” has reached buzzword status. But while everyone’s talking about it, not everyone is really sure how to do it. What does curation actually mean, and why is it important to your organization? While it’s important to know that curation has the potential to transform your approach to learning, you also need to understand the details of what it takes to make it work.

In this session, you’ll walk through a step-by-step process for building a robust curation strategy. You’ll explore the ins and outs of how to create an effective strategy for your organization, including what questions you need to ask, what tools you need to explore, and how to build a strategy that is detailed enough to create a solid impact but flexible enough to take you into the future. Finally, you’ll look at the broader roles involved in your curation strategy and discuss whether or not it should really be a one-person job at your company.

In this session, you will learn:

  • The basics of how to curate content for learning
  • How to determine your curation objectives
  • About the difference between personal and organizational curation
  • About the difference between collaborative and individual curation

Audience:
Novice and intermediate designers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Allison Anderson

Chief Strategist

Siren Learning

Allison Anderson is a chief strategist with Siren Learning. With more than 20 years of experience as a learning leader in both higher education and the private sector, Allison’s roles have included those of learning strategist at Intel Corporation, director of learning at ESCO, and chief learning strategist at Learning EcoStrategies. She is the co-author/editor of Ready, Set, Curate!, published by ATD Press in December 2015. Allison is a frequent speaker at leading industry conferences, including DevLearn, the ATD International Conference & Expo, Training 2012, Europe’s Corporate Universities & Ac@demies Summit, and Estrategias de eLearning Brasil.

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ELT103 Serious Game Authoring Tool ITyStudio: Discover the New Release!

12:15 PM - 1:00 PM Wednesday, November 16

Expo Hall—eLearning Tools Stage

ITycom demonstrates its authoring tool ITyStudio, dedicated to serious games and creating 2-D and 3-D simulations. See how to easily create branching scenarios and enrich your modules with web content, Storyline assets, and more to enrich your learners’ experience. Make your content available on LMS, PC/Mac, or tablets with new HTML5 export capability. Thanks to an intuitive user interface, you will be able to see during this session a short example of what a learner’s experience could be with ITyStudio-based content, and how to create this type of content.

Thibaut Yven

Business Unit Manager for Software & Content

ITycom

Thibaut Yven is a business unit manager for software and content at ITycom. His strong marketing and training background, with various experiences in IT companies and as product marketing and training lead for retail with Microsoft, led Thibaut to move forward in the digital training environment and embrace the business unit manager role at ITycom, a Swiss-based company dedicated to digital learning. Convinced by the potential of new learning approaches, he now drives the expansion of ITycom software and contents offered worldwide.

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EME103 Six Things You Didn’t Know You Could Do with an LRS

12:15 PM - 1:00 PM Wednesday, November 16

Expo Hall—Emerging Tech Stage

During the past two years while leading Learning Locker, an open-source learning record store (LRS), xAPI innovators from HT2 Labs have seen a whole host of wonderful ways in which an LRS and the xAPI have been used by organizations looking to do more with their learning and performance data. Think sales data, social network analysis, and real-time sentiment data. Find out about the top six things you didn’t know you could do with an LRS!

Ben Betts

Chief Executive Officer

Learning Pool

Ben Betts serves as CEO for Learning Pool. Previously, Ben served as chief product officer, where he worked to help define and develop Learning Pool's next generation of workplace digital learning platforms, with a focus on learning experience platforms and the learning analytics space. Ben's expertise is based in research, having completed his PhD researching the impact of gamification on adult social learning, Ben has authored and contributed chapters for many books, has two peer-reviewed academic papers, and has presented at conferences around the world, including TEDx.

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INN103 Master the Possibilities with iSpring TalkMaster

12:15 PM - 1:00 PM Wednesday, November 16

Expo Hall—Innovation Showcase Stage

Sure, you’ve heard of the power of branching scenarios: how they can enhance learner experience and strengthen training models. But developing and authoring these branches can be quite difficult. iSpring’s TalkMaster tool makes creating interactive branching scenarios easy and comes with many ready-made assets to use, right out of the box! Come learn how to work smarter and faster—not harder—and learn how to author interactive branching simulations with iSpring TalkMaster.

Michael Sheyahshe

Founder and Technologist

aNm

Michael Sheyahshe, a founder and technologist at aNm, has a vast breadth of experience in information technology, eLearning, and innovation spanning two decades and several industries. His extensive career encompasses design and development of various eLearning and training content, specializing in animation, simulations, and interactive content. Michael is an expert in numerous 3-D software tools, game engines, programming languages, mobile devices, platforms, and coding frameworks. He holds two bachelor of arts degrees from the University of Oklahoma in film and Native American studies, and a master of fine arts degree in 3-D modeling from the Academy of Art University.

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MXC103 Less Is More? Introducing a New Learning Tool for the Digital Age: Motion Graphics

12:15 PM - 1:00 PM Wednesday, November 16

Expo Hall—Management Exchange Stage

A recent Microsoft study revealed that the human attention span has fallen to eight seconds, thanks to digital devices. That’s why traditional training methods are failing employees today. Vibons.com introduces a better tool for busy, distracted digital-age learners: motion graphics—a new learning technique that combines info graphics with animation.

Tugrul Turkkan

CEO

Journey App

Tugrul Turkkan is the co-founder and principal product manager of Journey App. Throughout his 20-year career, Tugrul has worked with some of the world's leading organizations such as Coca-Cola, GE, Nivea, Vodafone, Boston Scientific, Medtronic, and Hitachi to link their business and human capital strategies.

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STR103 Beyond the LMS: How Benefitfocus Delivers Awesome Experiences Wherever Its Learners Are

12:15 PM - 1:00 PM Wednesday, November 16

Expo Hall—Strategic Solutions Stage

Benefitfocus, a leading online benefits management platform, has created a user experience on par with great online shopping sites that employees and administrators love to use. So how do they carry that philosophy into their learning materials and intensive certification programs, especially when faced with rapid product changes, a diverse audience, and many access points across the globe? One step at a time. This interactive presentation will give you some great pointers on how to deliver learning beyond your LMS, letting you meet learners wherever they are. Learn how Benefitfocus has combined intelligent content and instructional design principles to achieve a fluid content process.

Greg Schottland

CEO

Xyleme

Greg Schottland, the CEO of Xyleme, has over 25 years’ experience starting and growing software companies in evolving markets. He has both created and run start-ups, as well as large public companies. Greg founded object-oriented tools leader Advanced Software Technologies, growing it into the number-two player behind Rational Software before it was acquired. He implemented turnarounds as president of Xitec Software and was general manager of BluePhoenix. Greg has also worked for Bell Laboratories, Lockheed Martin, and IBM. He holds an MS in computer science from the University of Illinois and a BS in business from the University of Colorado.

Eric Spann

Content Development Lead

Benefitfocus University

Eric Spann is a content development lead for Benefitfocus, the world’s most trusted benefits management software provider. Eric, who has more than 15 years of technical publications experience, and the Benefitfocus University team design and develop innovative learning and documentation solutions for their customers and associates to shape the future of benefits management technology and address complex content management challenges. Eric holds a bachelor’s degree in English from the University of South Carolina, as well as a master of divinity degree from Southern Seminary.

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201 From Content Creation to Content Curation: An Emerging Critical Role

1:15 PM - 2:15 PM Wednesday, November 16

122

The Internet is a terrific knowledge repository. The sheer size of the content stored on the web is unimaginable. Within organizational intranets, the amount of content that is available is also impressive, but is it good content? Is it the right content for the right purpose? Is it up to date? Is it understandable? The more you have to ask these questions about online content, the less efficient your search for the right information will be. Even more of a concern is that you might be more likely to find bad content, act on it (believing it is correct), and suffer the consequences.

This session will explore the rationale and challenges of content curation and review a number of strategies for assuring your content is curated appropriately. You will learn the importance of becoming a good content curator in addition to being a good content creator, and find out how curators are less focused on finding more content than on making sure they have the right content. Finally, you will learn more about the focuses of content curation: accuracy, relevance, usefulness, and value of knowledge assets.

In this session, you will learn:

  • What content curation is, and why it is so critical to learning and performance
  • About the role of technology, users, and authors in content curation
  • How to avoid risking poor content curation
  • About six approaches to content curation

Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Marc Rosenberg

President

Marc Rosenberg and Associates

Dr. Marc Rosenberg is a global expert and speaker in training, organizational learning, eLearning, knowledge management, and performance improvement. He has written two best-selling books, E-Learning, and Beyond E-Learning. His 100 monthly columns, “Marc My Words,” appeared in The eLearning Guild’s Learning Solutions magazine from 2010 through 2018 and are still available online. Marc is past president and honorary life member of the International Society for Performance Improvement, is an eLearning Guild “Guild Master,” has spoken at the White House, debated eLearning’s future at Oxford University, keynoted conferences around the world, authored over 200 columns, articles, white papers, and book chapters, and is frequently quoted in major trade publications. Learn more at www.marcrosenberg.com.

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202 Transmissions from the Edge: Learning Through Story-based Podcasts

1:15 PM - 2:15 PM Wednesday, November 16

107

Modern adult learners don’t always have time to learn in a classroom; they need engaging mobile learning solutions that can be accessed anywhere and at any time. Teaching through podcasting can allow organizations to package training in a manner that is appealing to learners and easy to consume. On-demand narrative audio can allow learners to gain important skills while on the go.

In this session, you will explore the science behind podcasting as a learning tool and the benefits of teaching adults through storytelling. Find out why narrative podcasts can provide a successful learning solution to a growing mobile audience. You will learn from a case study on narrative podcasting to train insurance professionals on complex policy language. You will gain tips and suggestions for creating your own podcasts, along with recommendations on equipment and programs (both paid and free) that you can use to begin podcasting.

In this session, you will learn:

  • Why narrative podcasts are an effective learning tool
  • About one organization’s successful implementation of a podcast to meet learning needs
  • The skills and knowledge you need to construct your own podcast
  • Expert tips and tricks to make podcast recording and editing easier and quicker
  • About the science behind using audio as a teaching tool

Audience:
Novice, intermediate, and advanced designers and developers.

Technology discussed in this session:
Podcasting, audio recording devices and programs, audio recording and editing methods, and mobile content delivery.

Click here for the session trailer

Jeff D’Anza

Chief Digital Learning Architect

Nationwide Insurance

Jeff D’Anza is the chief digital learning architect for Nationwide Insurance, focusing on enterprise-level digital learning strategy and learning technology sourcing and integration. He has been a member of the adult learning community for over 15 years, with experience in facilitation, instructional design, multimedia development, and learning program management. Jeff’s pet passion is the use of narrative podcasting as a training tool, and he has spoken and written about the topic for various learning conferences and publications for the past seven years. Jeff holds a BA in History, an MA in organizational management, an MBA, and is currently pursuing a doctorate in instructional design leadership from Franklin University in his hometown of Columbus, Ohio.

Joe Meyer

Consultant, Digital Learning

Nationwide

Joe Meyer is currently a creative consultant in digital learning for Nationwide. For the past 15 years, he has created innovative and award-winning learning solutions and multimedia for multiple Fortune 500 companies. A frequent speaker and published author within the greater learning community, Joe favors the use of storytelling through various forms of multimedia to achieve outstanding results. He is a master’s candidate in educational technology at Louisiana State University and holds a bachelor’s degree in electronic media production from Kent State University.

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203 Exploring the Value of Virtual Reality

1:15 PM - 2:15 PM Wednesday, November 16

105

Virtual reality technology is here and getting better every day. Still, there are a variety of different types of virtual reality platforms that all present different pros and cons for use in training. With technology evolving so quickly, learning professionals need to stay informed of what options are available today, what will be available tomorrow, and what VR means for the future of immersive learning.

This session will explore the latest releases and the emerging advances in virtual reality technologies, including video-based and animation-based VR. Learn about the companies that are investing in VR and where they are focused, and pay particular attention to where they are investing in content. You’ll also explore some examples of VR for learning that already exist, as well as the logical applications for VR in organizational learning.

In this session, you will learn:

  • What virtual reality is, and what current VR technologies are available
  • What the future of VR technologies looks like, particularly from a learning perspective
  • What examples of VR for learning currently exist
  • How to get started with VR for learning in your organization

Audience:
Novice, intermediate, and advanced designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
VR platforms: Oculus Rift, HTC Vive, Microsoft HoloLens, PlayStation VR, and SilVR Thread.

Koreen Pagano

Founder & CEO

Isanno, Inc.

Koreen Pagano, founder and CEO of Isanno, Inc., is a globally recognized product leader with deep expertise in learning technologies, skills strategy, AI, analytics, and immersive technologies. Koreen has held product leadership roles building go-to-market strategies and technology and content products for learning, skills, and talent markets at Lynda.com, LinkedIn, D2L, Degreed, and Wiley. Koreen previously founded Tandem Learning in 2008, where she pioneered immersive learning through virtual worlds, games, and simulations. She has taught graduate courses at Harrisburg University and provided advisory and consulting services to emerging tech companies in the VR and education markets. Koreen is a seasoned international speaker and author of the book Immersive Learning.

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204 Managing eLearning Review Cycles

1:15 PM - 2:15 PM Wednesday, November 16

121

Content that’s unclear. Links that don’t work. Buttons that aren’t aligned. These things can distract from your eLearning course. You want to make sure your course is good, but if you aren’t careful, you could spend more time in review cycles than it took you to design and build it in the first place. How do you strike a balance between thorough review and your time and cost constraints?

In this session, you’ll learn how to plan for and manage reviews for instructional design, content, usability, functionality, and graphic design. You’ll explore how to set up the right systems and processes, as well as how to manage the many opinions and expectations that your stakeholders might have.

In this session, you will learn:

  • How to plan for the appropriate number of reviews by the right people
  • What guidance to give about what each person should be looking for
  • How to set clear expectations about the scope of reviews
  • How to effectively estimate and communicate the impact of out-of-scope changes
  • How to manage all the little details needed to implement requested changes

Audience:
Novice and intermediate designers, developers, project managers, and managers. 

Technology discussed in this session:
eLearning review platforms, Microsoft Word, and Google spreadsheets.

Diane Elkins

Owner/Founder

E-Learning Uncovered

Diane Elkins is owner of Artisan E-Learning, a custom eLearning development company, and E-Learning Uncovered, where she helps people build courses they're proud of. She has built a reputation as a national eLearning expert by being a frequent speaker at major industry events for ATD, The Learning Guild, and Training Magazine. Her favorite topics include accessibility, instructional design, and Articulate Storyline. She is co-author of the popular E-Learning Uncovered book series, as well as E-Learning Fundamentals: A Practical Guide, from ATD Press. She is a past board member of the Northeast Florida and Metro DC chapters of ATD.

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205 Using Technology to Produce Learning Transfer and Sustainable Change

1:15 PM - 2:15 PM Wednesday, November 16

124

Training professionals work hard to help train employees and produce meaningful behavior change within organizations. But modern cognitive science shows that, in spite of their efforts, people forget most of what they learn. Research indicates startling facts about retention: Within only an hour, people forget 50 percent of what they just learned. A week later, that number jumps to an astonishing 90 percent.

In this session, neuropsychologist Art Kohn will review four techniques that can help you overcome the forgetting curve. These techniques include booster quizzing, social elaboration, strategic coaching, and depth of processing. You’ll explore how these techniques can be easily incorporated into your training programs and dramatically improve learning and retention.

In this session, you will learn:

  • Valuable techniques that overcome the forgetting curve and maximize retention
  • How to incorporate booster learning into your existing live and online training
  • Why periodic polls and quizzes enhance recall
  • How social learning can be used to boost memory after a training session has finished
  • How to incorporate post-training coaching—a technique that involves minimum effort and maximum gain

Audience:
Novice and intermediate designers, developers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Art Kohn

Professor

ASPIRE Consulting Group

Dr. Art Kohn earned his PhD in cognitive science at Duke University and is a consultant with Google, helping the organization develop new programs which train more than 1.2 billion people. Dr. Kohn's professional research explores how to present information in order to maximize learning and memory. He was awarded the National Professor of the Year award from the American Psychological Association and he won a Fulbright Fellowship in cognitive psychology and a second Fulbright Fellowship in distance education. He consults with organizations around the world, helping them modernize and optimize their training programs.

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206 Dreamers and Pragmatists: What Really Needs to Happen Next to Make the xAPI Fly

1:15 PM - 2:15 PM Wednesday, November 16

110

Every revolution requires both dreamers and pragmatists. The xAPI dreamers have been painting a beautiful picture of what is becoming possible. To realize its full potential, the pragmatists need to catch up. The xAPI needs a very specific set of work completed to be successful, and it needs organizations to participate in making the next generation of learning systems and impacts possible.

In this session, you will learn how LRPs (learning record providers, formerly known as “activity providers”) can best ramp up their development teams to start realizing the full potential of the xAPI. Learn about the current status of the official xAPI Conformance Suite. You will learn which questions to ask in order to tell if a vendor is really xAPI conformant. And finally, see how you can contribute to the xAPI community.

In this session, you will learn:

  • How LRPs can best ramp up their development teams
  • About the xAPI Conformance Suite
  • How to identify conformant vendors
  • What the US Department of Defense considered regarding xAPI products
  • About the growing xAPI community and how to contribute

Audience:
Novice, intermediate, and advanced designers, developers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
The xAPI Conformance Suite.

Tim Martin

CEO

Rustici Software

Tim Martin is the CEO of Rustici Software, which helps eLearning software work well together through compliance with standards like SCORM and xAPI. Tim is influential in the evolution of eLearning standards and was involved in the creation of xAPI via a BAA awarded to Rustici Software by ADL. In 2016, Tim and his partner Mike Rustici sold Rustici Software to Learning Technologies Group and spun off Watershed Systems, where Tim continues to serve as a board member.

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207 Mobile Performance Support Tools to Drive Results

1:15 PM - 2:15 PM Wednesday, November 16

106

American Honda Motor Company identified a need to create a consistent and credible customer service experience for a highly technical product—across all employee skill and experience levels. Service employees were not uniformly educating customers, leading to potential lost sales and lower customer satisfaction.

In this session, you will learn how a project team—including creative, technology, instructional design, and SME team members—worked together to build a mobile performance tool to put technical knowledge in the hands of employees, to use at the time of need with customers. You will be introduced to the process, from each team member’s vantage point, of creating smart, user-focused design and technology. Finally, you will be able to define a process for developing a mobile performance tool framework, showing how the framework can be implemented in any industry.

In this session, you will learn:

  • About Honda’s goals and challenges for developing a mobile tool to be used as a performance aid with customers
  • About the process Honda used to create the mobile tools, with a focus on the right balance of subject matter expertise
  • How to identify a performance support tool need
  • How to describe outcomes and results to date from this mobile tool

Audience:
Intermediate designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Web and hybrid apps for mobile performance support.

Click here for the session trailer

Barbara Bucklin

Director of Instructional Design

Ardent Learning

Barbara Bucklin, Ardent Learning's director of instructional design, oversees a staff of instructional designers, writers, and developers. She is involved at the onset of projects to ensure the recommended learning approach is directly aligned with clients’ core business strategies and goals. Barbara holds a PhD in applied behavior analysis and has taught university courses in human performance technology, the psychology of learning, organizational behavior management, and statistical methods. Her research articles have appeared in journals such as Performance Improvement Quarterly and the Journal of Organizational Behavior Management.

Matt Bown

Instructional Designer

American Honda Motor Company

Matt Bown is an instructional designer of non-technical fixed operations training with American Honda Motor Company, where he is involved in the development of all non-technical workshop, web-based, and in-dealership training, tools, and resources. Matt is an advocate of technology, and he constantly strives to bring new value to the dealerships’ parts and service personnel to help them achieve their goals of customer retention and profitability. Prior to working for American Honda, Matt's automotive experience included working in Yellowstone National Park for an automotive company that provided gas, towing, repair, and maintenance services to park visitors.

Heather Leblond

Director of Creative and Technology

Ardent Learning

Heather Leblond, the director of creative and technology for Ardent Learning, oversees its staff of user experience designers, graphic artists, programmers, and solution architects. She introduces new and innovative technologies that complement Ardent’s custom solutions while maintaining the learning approach outlined by its instructional designers. Before joining Ardent Learning in 2013, Heather spent 18 years working for a Fortune 500 company, where she focused on improving business processes with new technologies and also spent time in the company’s internal training and development center. At Ardent, Heather has led formal presentations for prospective clients including Honda, Nissan, Porsche, and Subaru of America.

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208 Take Storyline to the Next Level with jQuery, JavaScript, and JSON

1:15 PM - 2:15 PM Wednesday, November 16

111

More advanced, nonlinear projects often call for more advanced solutions. In cases such as these, Storyline’s built-in triggers and logic system often lead to an unwieldy and difficult-to-manage course. Using JavaScript in conjunction with Storyline’s built-in triggers and variables, you can greatly expand Storyline’s capabilities while reducing the overall effort.

In this session, you will learn how to set up Storyline to handle external files such as JavaScript, JSON and jQuery. You will learn how to use JSON as the data source for your course and how to use JavaScript and jQuery to get the maximum value of a Storyline variable. You will be able to perform multistep advanced calculations based on variable values or any of Storyline 2’s built-in triggers. Finally, you will learn how to use web objects to simulate dynamic information from your Storyline 2 course.

In this session, you will learn:

  • How to integrate jQuery and JavaScript into your project
  • How to use JavaScript to expand the logic capabilities in Storyline triggers
  • Techniques to make your Storyline courses more dynamic
  • How to get and set Storyline variables with JavaScript
  • How to maintain an application state outside of Storyline

Audience:
Intermediate and advanced designers, developers, and project managers.

Technology discussed in this session:
Storyline 2, JavaScript, jQuery, and JSON.

Michael Raines

eLearning Developer

ICF International

Michael Raines, an eLearning developer with ICF International, has more than 15 years of experience creating and maintaining websites and interactive media for a variety of clients and industries. His work has included the use of industry standards such as Adobe Flash as well as the creation of custom back-end applications. He has been either the lead or the sole developer for many of the projects he has worked on, seeing the projects from design stage through completion. Michael continually seeks new tools and technologies that will allow him to improve and expand the user experience.

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209 Secrets of Effective Serious Games and Gamification Approaches

1:15 PM - 2:15 PM Wednesday, November 16

112

Many eLearning professionals are attempting to use gamification and serious games to spark employee engagement and drive learning retention; it seems everyone is working to make the best serious game that will enhance learning objectives and retention. The biggest setbacks for some have been little to no planning, tough-to-pinpoint metrics, little to no implementation strategy, and insufficient or nonexistent post-deployment support.

In this session, you will learn about planning, developing, implementing, and supporting serious games for companies that have never gone down the route of serious games and gamified learning experiences. You will learn what makes a serious game a success or a failure. This session will also address the proper steps to take throughout each phase of a project to ensure success, as well as the pain points you will have to deal with when going down the route of gamification and serious games. You will walk away with knowledge of best practices, what not to do, and how to support serious games at your organization.

In this session, you will learn:

  • Why serious games work
  • The best practices to ensure a successful serious game implementation
  • The best practices learned from other organizations in different phases of this effort
  • What not to do, and how to support serious games at your organization
  • How to approach a serious game

Audience:
Novice, intermediate, and advanced designers, developers, project managers, managers, and directors.

Andrew Hughes

President

Designing Digitally, Inc.

Andrew Hughes is the president of Designing Digitally, Inc. and has over a decade in the strategical planning and development of enterprise custom gamified learning solutions for government and Fortune 500 clients. Andrew is also a professor at the University of Cincinnati and prior to this was a contractor for the US Department of Education, Ohio Board of Regents, and General Electric. Andrew oversees a team of 30 employees and is focused on ensuring the clients’ challenges are met with engaging, educational, and entertaining learning experiences.

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210 Utilizing Multiple Platforms to Provide Online Training

1:15 PM - 2:15 PM Wednesday, November 16

104

What happens when your current eLearning development tool and your LMS are not enough (and they often are not)? With myriad tools and platforms available, being married to one or only a few is not wise, nor does it provide you the flexibility to create dynamic learning opportunities.

In this session, you will learn ways to utilize multiple platforms and coding such as PHP and WordPress to achieve a better learning experience. You will learn that there are more options than simply using an eLearning software alone with your LMS, as eLearning software can be combined with WordPress and even PHP coding to allow for greater control and ease of use for the learning experience.

In this session, you will learn:

  • How to connect your LMS to an external PHP coded page
  • How to utilize WordPress within your LMS
  • How to combine WordPress along with Articulate Storyline to develop an eLearning course
  • How to allow a PHP coded page to track within your LMS

Audience:
Novice, intermediate, and advanced designers, developers, and project managers.

Technology discussed in this session:
WordPress, Articulate Storyline, Taleo Learning Management System, PHP Coding, Microsoft Access, and mySQL.

Clint Horn

Training Specialist

University of Texas MD Anderson Cancer Center

Clint Horn is a training specialist with the University of Texas MD Anderson Cancer Center. He possesses over 20 years of experience in the training and development industry, along with over 10 years of eLearning design and development experience. Clint has worked in the corporate, legal, oil and gas, telecommunications, and medical fields through his career.

David Kohne

Sr. Training Representative

University of Texas MD Anderson Cancer Center

David Kohne is a senior training representative with the University of Texas MD Anderson Cancer Center. David’s experience includes over 10 years of teaching at the secondary level. Additionally, he has designed, developed, and implemented online courses and instructional web applications.

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211 Eighteen Awesome PowerPoint Tricks for Effective Presentations

1:15 PM - 2:15 PM Wednesday, November 16

114

PowerPoint is the basis for much of the training material you design and use, and yet it’s text-heavy, dull, and boring. That switches people off, and they don’t learn anything. It’s poorly used for in-person training, dreadful in webinars, and deathly when converted to eLearning. Quite simply, you can’t keep using PowerPoint like this. You can do better.

In this session, you will learn why using more visuals and animations is critical to making PowerPoint work, along with a process for visualization and some techniques in PowerPoint that can bring presentations and other training material to life. You will view a demonstration that you can use yourself, and you will leave this session with the ability to immediately create new and different uses for PowerPoint. Finally, you’ll get a free PowerPoint toolkit to kick-start your efforts!

In this session, you will learn:

  • How to delight your audiences with compelling visual slides
  • How to create visual slides using the full range of PowerPoint’s tools to generate your own graphics
  • How to manipulate photos within PowerPoint so that they convey meaning
  • How to use animation, including sophisticated animation, to tell your story effectively
  • How to create, edit, format, and animate live graphs and charts quickly and easily
  • How to build slides faster by using toolbars and shortcuts

Audience:
Novice, intermediate, and advanced designers, developers, project managers, and managers.

Technology discussed in this session:
Microsoft PowerPoint.

Click here for the session trailer

Richard Goring

Director

BrightCarbon

Richard Goring is a director at BrightCarbon, a presentation and eLearning agency. He enjoys helping people create engaging content and communicate effectively using visuals, diagrams, and animated sequences that explain and reinforce the key points.

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212 SMEs: Can We Talk?

1:15 PM - 2:15 PM Wednesday, November 16

108

Do you have a subject matter expert (SME) who makes everything more difficult than it needs to be? How about the SME who just doesn’t seem to grasp the work you’re doing together? Or the SME whose idea of dates and deadlines is not at all aligned with the project needs? It isn’t their fault. SMEs are a vital part of the process, and of whether or not the project is a success. However, they don’t always understand that fact because, of course, they already have a “day job.” It is your job to build the plan, communicate it well, and stay on top of the details so they don’t have to.

This session will cover communication, strategies for effectively meeting with SMEs and stakeholders, and how to map the process(es) from start to finish. You will learn tips for leading an effective project kickoff event and how to deal with feedback, scope creep, and fallout. Finally, you will learn some of the best practices for wrapping up a project with your SME.

In this session, you will learn:

  • How to hold an effective SME and project kickoff event
  • Methods for wrapping up the project with the SME
  • How to cover lessons learned, evaluation, and handling feedback
  • How to map the process and use it for effectively communicating with SMEs

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

Dawn Mahoney

Owner

Learning In the White Space

Dawn J. Mahoney CPTD is a talent development professional who is passionate about developing people through better learning content, better learning strategy, and better dialog. In 2015, Dawn founded Learning In the White Space, a boutique consultancy devoted to planning a learning strategy and bringing it to life. Dawn writes the "Last Word" column in Training Magazine and is the author of Lean Learning Using the ADDIE Model.

Andrea May

VP Instructional Design Services

Dashe & Thomson

Andrea May is the vice president of instructional design services for Dashe & Thomson. Andrea has 18 years of experience consulting, designing, developing, and delivering customized training programs for large organizations. Her early career was spent leading documentation and training efforts for organizations such as General Mills, Thomson Reuters, and Saudi Aramco as they implemented SAP at US locations and abroad. Since 2009, Andrea has designed and managed the development of national certified employee training programs for the propane industry. She also holds a master of fine arts degree in directing from the University of California, Irvine.

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213 Virtual Reality Learning Strategy

1:15 PM - 2:15 PM Wednesday, November 16

109

Virtual reality (VR) is a new tool that has the potential to drastically change the way people view and implement training and development. In generations to come, people will use virtual reality like social media is used today. This is the future of how people will learn. But today, this technology may seem too complicated and unattainable for many organizations to implement into their learning portfolios.

In this session, you will explore the world of virtual reality for learning. You will learn how Samsung Electronics America has implemented its VR learning strategy in three steps. You will learn the best practices that will help your organization understand this technology. You’ll examine the different VR hardware and platforms, and the technical requirements to implement VR in your organization. Finally, you’ll learn about best practices and the expertise your organization needs in order to implement this technology.

In this session, you will learn:

  • How Samsung Electronics America implemented a VR learning strategy
  • About the VR learning content that is available and ready to implement now
  • About the hardware required to implement a VR learning strategy
  • About the technical requirements to implement a VR learning strategy

Audience:
Novice and intermediate designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Samsung Galaxy S7 smartphone, Samsung Gear VR, and Samsung VR 360.

Steven Skiles

Senior Manager, Learning Technology & Multimedia Learning Production

Samsung Electronics America

Steven Skiles is a senior manager of learning technology and multimedia learning production at Samsung Electronics America. A thought leader with over 16 years of experience coaching and influencing business leaders, Steven has worked in financial services, cable broadcast television, and technology. His team at Samsung develops learning innovations including virtual reality learning strategy, multimedia production, and learning environments. Steven is a graduate of the University of California–San Diego and is also a music producer.

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214 Coke’s Strategy: Shifting 60,000 Employees from Training to Performance Support

1:15 PM - 2:15 PM Wednesday, November 16

113

Large-scale system transformation initiatives are challenging at the best of times. But when you factor in a rollout that involves restructuring, growing existing operations, and establishing new franchise owners to enable strategic expansion and remarkable customer service as part of the initiative, they become substantially more complex. In 2013, Coca-Cola faced this very issue in North America when it needed to replace outdated systems with a common enterprise solution. With an accelerated plan to transition more than 60,000 users to a new operating solution, this initiative required innovative approaches to train and support users rapidly and efficiently.

A collaborative platform for learning and performance support was required to achieve this feat, and Assima was selected in 2013 as the solution provider and consultant to enable the ambitious goals of this initiative. You will see how Coke used cloning technology to dramatically streamline the development and deployment of thousands of diverse training modules. You will learn techniques used to put learning within two clicks or less for thousands of users, and you’ll learn about the tactics employed to supplement live training environments. Finally, you will learn how Coke is leveraging a lean L&D team to successfully implement an electronic performance support system (EPSS).

In this session, you will learn:

  • How to leverage existing resources and technology to deploy a lean but scalable learning and performance support model that supports a complex, distributed, and varied audience
  • Tactics to sell the right solution internally, including gaining executive sponsorship and building a solid internal business case
  • Strategies for streamlining large-scale content creation and maintenance
  • How to leverage performance support technology and best practices to drive cost savings
  • Methods of building and sustaining long-lasting partnerships that drive success across various cultures
  • How to improve time to competency by using real-time analytics and reporting through an EPSS

Audience:
Novice and intermediate project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Assima Training Suite and performance support solutions.

Peter Teruya

Client Partner

Assima

Peter Teruya, a client partner at Assima, is responsible for strategic relationships in the Southeast region of North America, including partnering and collaborating with his clients to help drive maximum value and business impact via their critical business application deployments. He has extensive experience in both IT management and training and development, including business process development, enterprise resource planning, enterprise rollouts and integration, talent and knowledge management, and launching corporate universities. Peter has a bachelor’s degree in business administration from the University of Tennessee at Chattanooga, as well as MS certified systems engineer and MS certified desktop support technician certifications from Microsoft.

Doug Teachey

Director of Learning, Development & Deployment

Coca-Cola Refreshments

Doug Teachey is a director of learning, development, and deployment at Coca-Cola Refreshments. An accomplished learning professional, Doug has almost two decades of experience effectively managing and deploying large-scale solutions across various industries and cultures. His success is built on leveraging new learning and performance support technologies while utilizing lean methodologies to overcome major operational challenges and deliver exceptional results. Prior to his experience at Coca-Cola, Doug implemented an internal organizational change management and learning department at Cox Newspapers and served several Fortune 500 clients as a senior consultant for Deloitte Consulting. Doug has a bachelor’s degree in communication studies with a minor in business administration from the University of North Carolina at Greensboro and an MBA from the University of Georgia’s Terry College of Business.

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215 BYOL: Captivate Can Do More than You Think—Leveraging JavaScript with Captivate

1:15 PM - 2:15 PM Wednesday, November 16

123

Captivate’s built-in features can do a lot, but sometimes your project just needs to do more. By using JavaScript, you can extend Captivate and leverage the broader capabilities of HTML5 and other web technologies. This approach makes it possible for designers and web developers to collaborate to produce projects that can communicate with systems outside of an LMS, or to create individual multimedia components that communicate with one another.

In this session, you will learn the specific steps you need to start building more sophisticated projects with Captivate. Working from sample files based on a case study, this session will show you how to use JavaScript to save and retrieve data, read in XML, control elements on the webpage, and more. At the end of this session, you will have a working example of a project that will allow the Captivate asset to communicate with the webpage.

In this session, you will learn:

  • How to extend Captivate advanced actions by integrating JavaScript
  • How to access externalized JavaScript code from within Captivate
  • How to use HTML5 features, like local storage, with Captivate
  • How to use JavaScript to integrate Captivate with its containing webpage
  • How to use JavaScript to share data across Captivate files

Audience:
Novice to advanced designers and developers.

Technology discussed in this session:
Captivate, JavaScript, XML, and HTML5.

Technology required:
Laptop running Adobe Captivate 9 (a licensed copy or a 30-day trial version) and Dreamweaver or a similar text editor.

Mark Kutz

Senior Instructional Designer

PLS 3rd Learning

Mark Kutz is an eLearning developer at PLS 3rd Learning with over 20 years of experience. After working as an engineer and part-time photographer, Mark earned a master’s degree in educational technology, motivated by a desire to combine his interests to work in multimedia and contribute to the field of education. Mark’s background in engineering and experience in the software development industry make him well suited for the development end of things, with a focus on web development and programming, multimedia development, LMS integration, and process and workflow.

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216 BYOL: DIY Whiteboard Animation

1:15 PM - 2:15 PM Wednesday, November 16

101/102

People are drawn to whiteboard animations (pardon the pun!). Watching the story unfold before your eyes creates a memorable and lasting impression—and can often provide a better transfer of knowledge. But the cost of producing whiteboard animation can be prohibitive. If you’re a freelance developer, work in a not-for-profit organization, or have a minimal budget, whiteboard animation can be out of reach. Or is it?

In this session, you’ll learn how to use VideoScribe to create engaging whiteboard animations for a fraction of the cost of hiring a professional developer. You can quickly assemble your animated clips using the built-in library of images. Or, with even a tiny bit of artistic talent, you can create your own images using vector editing software. Combining your animations with an audio track and narration provides a cost-effective way of creating explainer videos, digital stories, simulations, and more. Your whiteboard animations can be great stand-alone eLearning pieces, or they can be combined with other, more traditional learning modalities.

In this session, you will learn:

  • How to create simple whiteboard animations usingVideoScribe
  • What you’ll want to include when you storyboard your ideas
  • How to add audio and narration to your animation
  • How to draw your own images for animation (no artistic talent required!)
  • How to integrate your animation into a traditional eLearning course

Audience:
Novice and intermediate designers and developers.

Technology discussed in this session:
VideoScribe, Adobe Illustrator, and Inkscape.

Technology required:
VideoScribe (note: Download the seven-day free trial at videoscribe.co the day before you attend the workshop) and Adobe Illustrator or Inkscape (you must have a working knowledge of whichever software you choose).

Click here for the session trailer

Sarah Dewar

Educational Technology Specialist

Michael Garron Hospital

Sarah Dewar is a seasoned instructional designer and developer. She has over 20 years of experience in the realm of adult learning, complemented by 15 years of experience creating innovative eLearning solutions for healthcare professionals. Sarah is currently developing a virtual reality training solution to orient healthcare workers to a new state-of-the-art healthcare centre. She also creates custom animation to engage learners. Sarah shares her knowledge internationally and volunteers her expertise to not-for-profit organizations.

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ELT104 Using Adobe Spark Video to Create Microlearning—All from Your iOS Device!

1:15 PM - 2:00 PM Wednesday, November 16

Expo Hall—eLearning Tools Stage

Creating timely and relevant microlearning videos with audio can be challenging for most designers and developers, especially those on a tight budget. But with Adobe Spark Video, a free app for iPhone and iPad, you can quickly create engaging microlearning videos that can then be shared in a number of ways.

In this session, you will discover just how easily you can create professional and polished videos using just one app. Everything you need—from coaching on storytelling to the ability to record voiceovers, access to a library of free images and icons, and even a suite of background music—is contained in Spark Video, so you can create a video from start to finish. That saves you time while also helping you produce a higher-quality video than you ever thought you could make on just a tablet or smartphone.

In this session, you will learn:

  • About the capabilities of Adobe Spark Video
  • How to create a microlearning video using an iPhone or iPad
  • What templates are included with this app
  • How to upload and share your microlearning video to YouTube and/or Vimeo
  • From examples of microlearning videos that have been created with this tool

Audience:
Novice and intermediate designers and developers.

Technology discussed in this session:
Adobe Spark Video, YouTube, and Vimeo.

Aleli Anderson

Manager Learning Design

JetBlue University

Aleli Anderson is the manager of learning design at JetBlue University. She has been teaching and designing instruction for a combined 18 years. Aleli holds a bachelor’s degree in elementary education and a master’s degree in curriculum and instruction with an emphasis on instructional systems design and educational technologies.

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EME104 How Visa Built an LRS-centric Ecosystem

1:15 PM - 2:00 PM Wednesday, November 16

Expo Hall—Emerging Tech Stage

To deliver personalized learning experiences for employees, Visa needed to better understand what its employees were interested in learning. However, because Visa uses various content types and providers, tracking and analyzing learner behavior was difficult. As a result, creating and delivering tailored learning approaches was also challenging.

In this session, you will learn how Visa built an xAPI-enabled ecosystem for Visa University Online that allows it to customize and track learning experiences. Explore how this program delivers value to the learners and insights to the training department through the following capabilities: curation and aggregation of content, giving learners freedom to be curious; standardized tracking of data across all delivery methods without disrupting learners; real-time dashboard reporting and analytics without manual work; and single sign-on for learners, allowing access to content from a variety of sources including LMSs, survey tools, experience learning platforms, etc.

In this session, you will learn:

  • About the fundamentals of an xAPI-centric learning ecosystem
  • How to deliver and track formal, informal, and social learning
  • How to validate the investment in social learning
  • How to bring data together from disparate sources without spreadsheets and manual work
  • How to position your organization for learning-data success

Audience:
Novice, intermediate, and advanced managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Pathgather, Watershed LRS, Plateau by SuccessFactors, SurveyMonkey, Zapier, Adobe Experience Manager, Pluralsight, getAbstract, Lynda.com, Harvard ManageMentor, and Salesforce Chatter.

Gordon Trujillo

Senior Director of Digital Learning

Visa

Gordon Trujillo is a senior director of global learning at Visa. A serial intrapreneur with strong leadership, business development, and global learning technology experience, Gordon is starting up the movement to institutionalize learning at Visa. He is responsible for setting the vision and strategy for how to position global learning as not only a digital hub for how people learn, but also a mindset shift for creating and fostering curious, independent learners.

Nicole Jamgotchian

Functional Architect

Visa

Nicole Jamgotchian is a functional architect with Visa, where she is part of an HR rotational program and has been involved in the launch of two physical corporate campuses and the platform for the digital campus. She has a strong passion for employee engagement, growth, and development, and enjoys teaming up with and collaborating across functions to get the job done. Nicole holds a degree in business administration from the University of Southern California.

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INN104 UX Process—What Can You Learn and Leverage?

1:15 PM - 2:00 PM Wednesday, November 16

Expo Hall—Innovation Showcase Stage

IDs may be so caught up in content, business expectations, project management, and stakeholder politics that learner needs get overlooked. Today’s learners want personalized learning that resonates with them, solves their problems, and simplifies their jobs. You can’t do that if you don’t know them.

Marketers spend considerable time understanding their target audience to effectively meet their needs. This session will examine the techniques used in UX of building personas, documenting user stories, and creating journey maps to better understand learners. You’ll leave with a better understanding of your audience and evidence to assist your SMEs with meeting users’ needs through the learning you design.

In this session, you will learn:

  • How UX professionals analyze to design for users
  • How to create personas for your audience members
  • How to create a journey map
  • How to document user stories
  • How to recognize more nuances about your audience

Audience:
Intermediate designers and developers who have some experience with instructional design.

Jean Marrapodi

VP/Senior Instructional Designer

UMB Bank

Jean Marrapodi, Ph.D., CPTD, has designed and developed eLearning for over 20 years in various industries and higher education. Named a Guild Master in 2016 by the eLearning Guild, she is considered an industry thought leader. Over the last 10 years, Marrapodi has presented more than 75 workshops and webinars for industry organizations and has taught over 40 graduate and undergraduate courses at New England College of Business, where she served as director of eLearning. Her expertise lies in her ability to make the complex simple, and pinpoint client needs to drive to business outcomes. She is a soup-to-nuts eLearning designer, able to single-handedly build a project from idea to rollout and work in a specific role on a project team. She is the chief learning architect at Applestar Productions, providing targeted eLearning and custom workshops for her clients.

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MXC104 How Does Your Onboarding Stack Up?

1:15 PM - 2:00 PM Wednesday, November 16

Expo Hall—Management Exchange Stage

Have you ever been asked, “How do you know they’re learning?” It’s always unnerving when the higher-ups start questioning the validity of a training program that you built. How would you like to be armed with solid hard and soft data metrics that prove the effectiveness of learning and performance beyond the shadow of a doubt? Deeper learning analytics like this have always been a challenge—until now.

In this session, you will learn how Autotrader discovered new ways to guide and measure performance when the company completely reimagined its onboarding program for new sales employees. From surveying past participants and managers to updating all its learning objectives, Autotrader identified the key performance indicators that addressed the most important knowledge and skills all new hires needed to possess. By learning from this case study, discovering how to ask the right questions of your senior leadership team to uncover what they want out of an onboarding program, and then tracking and analyzing metrics that align to those goals, you’ll create training that you can clearly show the results of.

In this session, you will learn:

  • How to examine key hard and soft performance indicators
  • About the right questions to ask to uncover expectations
  • How you can analyze learning performance quickly
  • What solid learning metrics and analysis you can use to evaluate onboarding success

Audience:
Novice designers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Microsoft Excel, survey tools, and LMS platforms.

Michael Whatley

Senior Manager, Training Initiatives & Curriculum Design

Cox Automotive Media Sales Organization

Michael Whatley is the senior manager of training initiatives and curriculum design for Cox Automotive Media Sales Organization. Michael's award-winning learning experiences have helped transform the way Cox Automotive looks at learning. Since graduating from the University of Georgia with a BSEd in workforce education in 2009, Michael has worked in sales and service education for the healthcare, logistics, and digital media industries, in areas ranging from mobile and social learning to microlearning and interval reinforcement.

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STR104 How to Make User-generated Content Work for You

1:15 PM - 2:00 PM Wednesday, November 16

Expo Hall—Strategic Solutions Stage

Training and development in enterprises continues to change, and some of the field’s more recent challenges involve volume. It’s difficult to keep up with the increasing demand for ad hoc knowledge sharing and training requests. Also, there’s a growing need for training that is specific to more niche audiences (such as regional content) and that central teams struggle to support. However, there’s a solution to both these issues that’s starting to take off: user-generated learning content. But what are the pros and cons to this solution, and how can you ensure that it will bring value to your company?

In this session, you’ll hear the insight gained from recent research into user-generated content. This research used interviews with over 50 eLearning managers to uncover how this emerging training trend actually works in the real world. You’ll discuss the outcome of these conversations and look at a number of use cases to gain insight into the strategic decisions learning managers are making today in regard to user-generated content. In addition, you’ll explore a case study from Nielsen in which the designers themselves will share their experience implementing and supporting myTraining Builder: a toolkit designed to help Nielsen users develop their own training solutions.

In this session, you will learn:

  • About the four key reasons that companies are leveraging user-generated content
  • About two situations in which user-generated content isn’t a great fit
  • Best practices for implementing user-generated content in your own organization
  • How Nielsen’s talent engagement and development team strategically adopted user-generated content as part of its approach

Audience:
Novice and intermediate designers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
SharePoint, Easygenerator, Skype for Business, and Nielsen’s LMS.

Kasper Spiro

CEO

Easygenerator

Kasper Spiro is the CEO of Easygenerator. He has over 30 years of experience in the field of learning: teaching, authoring textbooks, designing and creating eLearning, and developing knowledge management systems, user performance support systems, and eLearning systems. Kasper’s experience as a manager also includes being CEO of an early internet startup in the 1990s. At Easygenerator, the goal is to facilitate non-learning professionals in sharing knowledge and creating effective eLearning through Easygenerator’s cloud- based eLearning service.

Laura Payette

Learning Design Consultant

Nielsen

Laura Payette is a learning design consultant with Nielsen. She has seven years of design and development experience in learning and development, spanning roles in a consulting capacity, internally on a small team, and now in the corporate space with Nielsen. In 2013, she won the National Excellence in Training Award from ATMC for her work on automotive safety training. Prior to earning her MEd, Laura spent eight years in marketing and advertising agencies, building client relationships, copywriting and editing, managing projects, and building awareness for the brands and projects she supported. She participates regularly in industry Twitter chats and Skype discussions.

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ELT105 Quality Assurance Strategies for eLearning/mLearning Deployments

2:15 PM - 3:00 PM Wednesday, November 16

Expo Hall—eLearning Tools Stage

It used to be that people only worried about testing online training lessons on Internet Explorer and Netscape. Those days are long gone. Today, there are myriad testing challenges due to the vast number of hardware devices and display environments that learners are using. Developing and testing lessons to ensure that they will work for everyone is an incredible challenge. This session explores a variety of quality assurance test strategies that are currently being used in software engineering corporations to test their products, and shows how you can carry over those strategies into the world of eLearning and mLearning.

Mark Simon

Principal Training Consultant

HiMark Solutions

Mark Simon, a principal training consultant at HiMark Solutions, has over 25 years of hands-on experience with design, development, and delivery of eLearning and instructor-led training. Mark is also an adjunct professor in the instructional design graduate program at UMass-Boston, and is currently VP of programs for the ATD Greater Boston group.

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EME105 The Multi-device Game Engine That’s Changing the Learning Landscape

2:15 PM - 3:00 PM Wednesday, November 16

Expo Hall—Emerging Tech Stage

Gamification is here to stay, as more and more organizations are using learning games to help improve performance and achieve business results. Find out how Learning Pool’s multi-device, SCORM-compatible game engine is making budget barriers a thing of the past and placing rapid, customizable learning games firmly in the present. Game on!

Georgie Cooke

Head of Learning Design

Learning Pool

Georgie Cooke, head of learning design at Learning Pool, has a background in instructional design and creative writing with years of experience designing innovative learning solutions for organizations. From immersive learning games to behavior change campaigns, Georgie is passionate about creating digital and blended learning solutions that dare to be different and challenge the idea of “click next” eLearning.

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INN105 From Onboarding to Long-term L&D: Data Masking, Training Maintenance, Localization, and More

2:15 PM - 3:00 PM Wednesday, November 16

Expo Hall—Innovation Showcase Stage

This interactive presentation will feature Bob, who leads two lives. Bob is a new hire who recently completed onboarding. At other times, Bob is an L&D employee who designs training for evolving IT applications. His day includes data masking, content creation, maintenance, and localization of courseware. Gain insight on how to overcome Bob’s daily challenges, including significant time-saving methods for developing, maintaining, deploying, and tracking eLearning, ILT, and ongoing performance support. Learn about in-application assistance, as well as innovative cloning technology that eliminates the need for training environments with single capture content generation, all while reducing data breach risk.

Steve Rossi

Client Partner

Assima

Steve Rossi, a client partner at Assima, has more than 20 years of IT integration and software development experience. After receiving his BA in economics from Syracuse University, he spent 12 years in Silicon Valley, where he gained operational insight into some of the best-known companies in the world. His day-to-day involved managing strategic technology relationships with Apple, Google, Microsoft, and Intel, among others. As an Assima client partner, Steve focuses on leveraging innovative technology that increases end-user performance and streamlines both IT’s and L&D’s training processes. Understanding how to align business objectives with those of L&D is one of his specialties.

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MXC105 Moving from eLearning to Performance Support

2:15 PM - 3:00 PM Wednesday, November 16

Expo Hall—Management Exchange Stage

What exactly does performance support entail, and how does it differ from traditional eLearning? Delivery and tracking of performance support is a big differentiator, as you won’t have tests, and you need to get information to where the users are doing their work, rather than on a desktop. This session takes an in-depth look at what makes content performance support, and how you can not only utilize existing training materials but also use a single source to provide both traditional training and performance support. Learn how to track usage patterns of your content, even when it’s used as performance support.

John Blackmon

CTO and Chief Artificial Intelligence Officer

ELB Learning

As CTO/Chief AI Officer for ELB Learning, John Blackmon is responsible for the development and strategy of company products. Prior to ELB Learning, John was co-founder/CEO of Trivantis, where he created the flagship products, Lectora and CenarioVR. John was also co-founder/lead engineer at BocaSoft, which created various software utilities for the OS/2 operating system. His career started at Electronic Data Systems where he designed automatic identification systems for applications at General Motors, followed by time at IBM where he was awarded a patent for seamlessly running Windows applications under OS/2. He also has a patent pending for Responsive Course Design work.

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STR105 Expand Your Authoring Experience for SMEs

2:15 PM - 3:00 PM Wednesday, November 16

Expo Hall—Strategic Solutions Stage

Learning content management system (LCMS) ROI is realized over time as both the number of people managing content and the amount of content grow. These are the benefits of single sourcing, multi-modal outputs, and maintenance of content. This is easier for a trained instructional designer to understand. This session covers expanding the LCMS-based approach to a larger group by providing a more visual page-based UI for quickly creating eLearning delivered by the LCMS. This allows all users to find and reuse existing media and content and publish eLearning quickly without becoming an expert in the concepts of object-oriented content development.

Dawn Jaglowski

Offering Manager

IBM

Dawn Jaglowski is an offering manager within the IBM Smarter Workforce Learn group. Her responsibilities focus around defining a comprehensive strategy across the Learn offerings. Dawn has worked in software development for the majority of her career across multiple functions such as architecture, engineering, quality assurance, and technical sales support, with over 15 years of that experience within the offering/product management domain. Dawn has an undergraduate degree from the University of Central Florida and an MBA from Rollins College. Her background also includes creating and delivering learning content as an instructor in both corporate and higher education environments.

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301 Communities of Practice: A Cornerstone of Social Learning

3:00 PM - 4:00 PM Wednesday, November 16

122

Communities of practice (CoPs) have become a hot topic in the past few years. They are an excellent tool for developing skills, sharing tacit knowledge, and shoring up retention of high-performing staff. But they differ from teams and other types of groups in many ways. Understanding what CoPs are and how they work—rather than just looking at how to create and manage them—is critical to supporting their success.

This session will take a look at the definition and function of communities of practice; examine how successful CoPs work; explore research around the critical CoP issues of learning, meaning, and identity; and identify strategies for nurturing and supporting successful CoPs. This session draws from academic literature on CoPs and offers an evidence-based view of the topic.

In this session, you will learn:

  • What a community of practice is and how it functions
  • From research on what works, and doesn’t work, in CoPs
  • How to nurture and support a CoP
  • From examples of successful CoPs

Audience:
Novice to advanced designers, developers, project managers, and managers.

Click here for the session trailer

Jane Bozarth

Director of Research

The Learning Guild

Jane Bozarth, the director of research for the Learning Guild, is a veteran classroom trainer who transitioned to eLearning in the late 1990s and has never looked back. In her previous job as leader of the State of North Carolina's award-winning eLearning program, Jane specialized in finding low-cost ways of providing online training solutions. She is the author of several books, including eLearning Solutions on a Shoestring, Social Media for Trainers, and Show Your Work: The Payoffs and How-To's of Working Out Loud. Jane holds a doctorate in training and development and was awarded the Guild Master Award in 2013 for her accomplishments and contributions to the eLearning community.

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302 DevLearn Hyperdrive Showcase

3:00 PM - 4:00 PM Wednesday, November 16

104

Back by popular demand, Hyperdrive returns to DevLearn this fall. This year’s Hyperdrive competition focuses on innovation, showcasing projects that are using technology and solutions to create new and exciting opportunities for learning and performance support.

In this session, you will learn from the three winning entries in DevLearn Hyperdrive, the competition that took place before DevLearn began. You will learn from individuals and organizations that are pushing the boundaries of what learning and performance support looks like, and you’ll explore examples of technology being harnessed in ways that most others have yet to consider.

In this session, you will learn:

  • From cutting-edge examples of innovative learning
  • How the projects provide business value
  • Why a design decision was made
  • About the technologies used in innovative projects

Audience:
Novice to advanced designers, developers, project managers, and managers.

Technology discussed in this session:
Various.

Mark Britz

Director of Event Programming

Learning Guild

Mark Britz is the director of event programming at The Learning Guild. Previously he worked for more than 15 years designing and managing learning solutions with organizations such as Smartforce, Pearson Digital Learning, the SUNY Research Foundation, Aspen Dental Management, and Systems Made Simple. Mark is also an organizational social designer, helping businesses achieve the benefits of becoming more connected and collaborative to improve learning and engagement. Mark is the author of Social By Design: How to create and scale a collaborative company, and regularly presents and writes about the use of social media for learning, collaborative networks, and organizational design.

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303 Surviving to Thriving as a One-person Training Team

3:00 PM - 4:00 PM Wednesday, November 16

108

Are you the trainer, instructional designer, coordinator, project manager, and business analyst for your organization, all in one? Are you constantly moving from one role to the next while feeling overwhelmed by endless training projects? As a one-person training team, it’s common to feel challenged by constant time management, project intake and prioritization, development, delivery, and analysis you have to do on a regular basis. How do you reclaim control from this chaos?

In this session, you’ll focus on practical steps you can take right now to make being a one-person training team easier through strategic planning and processes. You’ll explore strategies for creating structured processes and learn how to use your peers, requesters, and project sponsors to offset your workload. You’ll also find out about methods for focusing on core competencies. Through this session, you’ll learn how to transition from being a “jack of all trades and master of none” to a focused individual who can carefully navigate multiple projects and requests at once.

In this session, you will learn:

  • Techniques for creating a training intake process
  • Best practices for balancing all of your job responsibilities
  • Methods of organizing project tasks and deadlines
  • Strategies for communicating with your stakeholders
  • Strategies for setting expectations with your requesters and project sponsors

Audience:
Novice and intermediate designers and developers.

Technology discussed in this session:
Google Forms, Kerika, Google Keep, Canva, Gravity Forms, and other low-cost cloud-based tools.

Matthew Saavedra

Associate Director of Technical Services

University of Washington

Matthew Saavedra is an associate director of technical services for the department of enrollment management at the University of Washington. He has more than a decade of experience in the field of eLearning and instructional design. In his current role, Matt manages a training function for university student information systems, IT, and data functions, and he teaches a course in eLearning design and development. He has previously worked at Washington Mutual, Verizon Wireless, and Adobe Systems. Matt holds a bachelor of business administration degree from the University of New Mexico and a master’s in business administration from Washington State University.

Bonnie Roberts

Learning Manager

University of Washington

Bonnie Roberts is a learning and communications manager for the department of enrollment management at the University of Washington. She has a strong background in eLearning, instructional design, usability testing, written and oral communication, and document and web design. Bonnie has been in training and design roles in both higher education and corporate industries, and she is passionate about designing and developing innovative training strategies to enhance the learning experience. She holds a bachelor of science degree in technical communication with a minor in communications from Mercer University.

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304 Is It Working? Correlating Usage with the xAPI

3:00 PM - 4:00 PM Wednesday, November 16

105

Good courseware will use multiple elements such as video, audio, interaction, and good old-fashioned reading. You struggle to balance all of it until it’s a finely harmonized symphony of information, waiting for a student to take it all in. But are any of those activities or videos you’ve worked on actually helping anyone learn? How can you show the relationship between the activities and performance?

This session will show how you can use the xAPI to capture data from different activities into a single uniform format in the learning record store (LRS). Then, by looking at a real-world example page with video and test questions, you can start analyzing results to see which activities contribute most to learner success and which test questions need work. And by knowing how to leverage your data, you can begin to see how to design your content to make sure that data is where you need it, when you need it!

In this session, you will learn:

  • How the xAPI can help you collect user data
  • How activity data can be combined to see if your test questions are good
  • How activity data can be combined to make sure your activities are accomplishing their goals
  • How to use the xAPI to compare consumption to performance
  • How to make sure your content does what you need it to

Audience:
Intermediate designers, developers, managers, and directors.

Technology discussed in this session:
HTML5, JavaScript, the xAPI, and LRSs.

Anthony Altieri

IDIoT in Chief/xAPI Evangelist

Omnes Solutions

Anthony Altieri is the IDIoT in Chief (instructional developer for the Internet of Things) and founder of Omnes Solutions, as well as an xAPI evangelist, authoring a course on xAPI Foundations for LinkedIn Learning. Anthony has worked on multiple projects implementing global LMS systems. He is a maker, focusing on user analytics and bringing the virtual learning world and the real world together through the use of Bluetooth beacons and other IoT devices using xAPI. Anthony has lectured to audiences on topics ranging from the spread of HIV to network security, content development, why it’s important to learn to code, and, of course, xAPI.

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305 Using Virtual Reality in Corporate Learning

3:00 PM - 4:00 PM Wednesday, November 16

107

Many have said that 2016 is the year of virtual reality (VR), as Facebook (Oculus Rift), Sony, Samsung, and HTC, to name a few, are launching consumer products. But how can it be used for learning, especially in a corporate environment? Is VR all hype, or are there sound pedagogical principles behind it?

In this session, you will gain a solid foundation in understanding the VR landscape: what it is, what equipment you need, where to find free learning resources, and how to develop your own content. You will also learn about the experience of developing and deploying VR within the Nokia Corporate University, where it has been promoted as the next generation of mobile learning.

In this session, you will learn:

  • About using VR for learning
  • About the best VR options for your environment
  • How to access free VR content to get started
  • About new insights into VR content development options
  • About the experiences and lessons learned from using VR for learning at Nokia

Audience:
Novice designers, developers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Oculus Rift headset (Dev Kit 2), Samsung Gear VR headset, Google Cardboard (V1 and V2), Samsung Gear 360 VR camera, Unity game software, Unreal game software, Google VR, and Nokia VR.

John O’Hare

Head of Pure Research, NokiaEDU

Nokia

John O’Hare, the head of pure research for Nokia EDU, has more than 20 years of experience in learning and development; now he heads up a research team looking at making learning more effective, efficient, and engaging. John’s work supports Nokia’s vision of expanding the human possibilities of the connected world, and his current projects include virtual, augmented, and mixed realities and artificial intelligence and machine- learning neural networks.

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306 Learning and Performance Ecosystem Showcase: Problem, Process, Solution

3:00 PM - 4:00 PM Wednesday, November 16

109

Learning and performance ecosystems represent a new way of thinking about L&D. Many agree with this approach in concept. But where are the examples? This session showcases a real-life learning and performance ecosystem solution.

In this session, you will explore the analysis and design methods and view the product of an innovative learning and performance ecosystem project. The example comes from a multinational industrial manufacturing company that recognized that it had excessively high inventory costs. You will learn how L&D conducted a thorough needs analysis, harvested knowledge from experts, and developed a solution using five ecosystem components: performance support, knowledge management, access to experts, social networking and collaboration, and structured learning.

In this session, you will learn:

  • How L&D reframed a training project into a broader ecosystem project
  • How a Level IV business metric was identified
  • A proven process for analyzing and prioritizing different aspects of the business problem
  • How the ecosystem solution addressed the problem
  • Valuable lessons from this project

Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders.

Technology discussed in this session:
Learning management systems, document management systems, knowledge management systems, expertise location and management systems, communities of practice, enterprise search, inference engines, performance support applications, and enterprise resource planning (ERP) systems.

Steve Foreman

President

InfoMedia Designs

Steve Foreman is the author of The LMS Guidebook and president of InfoMedia Designs, a provider of eLearning infrastructure consulting services and technology solutions to large companies, academic institutions, professional associations, government, and military. Steve works with forward-looking organizations to find new and effective ways to apply computer technology to support human performance. His work includes enterprise learning strategy, learning and performance ecosystem solutions, LMS selection and implementation, learning-technology architecture and integration, expert-knowledge harvesting, knowledge management, and innovative performance-centered solutions that blend working and learning.

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307 Dairy Queen’s Strategy for Creating a Rapid Design and Development Framework

3:00 PM - 4:00 PM Wednesday, November 16

113

Dairy Queen, like many organizations, experiences challenges in knowledge retention following formal training. Dairy Queen needed a strategy that would equip learners with tools and resources to help boost learning retention of role-specific knowledge and skills throughout all learning stages. What Dairy Queen required was a rapid development process to create role-based learning tools to remedy these challenges and address real-time training needs of thousands of Dairy Queen franchisee employees.

In this case-study session, you will learn how Dairy Queen defined and implemented a strategy for scoping projects using rapid design and development techniques to create on-demand, role-based microlearning, simulations, and other video-based learning tools. Learn how this framework enabled business owners to articulate specific training needs within a limited scope and timeline. Additionally, you will learn about a mechanism for business owners to select from an assortment of pre-defined themes and design elements for the project. Within this framework, designers and developers are able to efficiently gather necessary project requirements, design elements, functional components, and content required to rapidly produce the final deliverable.

In this session, you will learn:

  • How to create a framework that will meet strategic and budgetary objectives while building and expanding your training library
  • How to adapt and fine-tune your instructional design process to support rapid development projects
  • How to implement rapid development techniques to efficiently produce targeted learning deliverables
  • How to increase learner confidence by delivering on-demand, role-based training throughout all learning stages

Audience:
Novice designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Articulate Storyline 2, PowerPoint, and Camtasia.

Kimberly Brastad

Director, Global Curriculum/Training

American Dairy Queen

Kimberly Brastad, the director of global curriculum/training for American Dairy Queen, is a seasoned professional with 20 years’ experience in training and education. She currently leads a team of developers and instructional designers at Dairy Queen’s global franchisee support center. Her team is responsible for the curriculum design, development, translation, and delivery of training for Dairy Queen’s franchise system and worldwide field operations.

Cindy Sharon

Lead eLearning Developer

American Dairy Queen

Cindy Sharon, a lead eLearning developer for global curriculum and training at American Dairy Queen Corporation, is a seasoned professional with 21 years’ experience in training and education. Cindy is a senior technical trainer with a strong background in instructional design and technical writing for software and technology. She has 15 years of application development experience, including implementing rapid development techniques specifically for eLearning projects. Cindy’s diverse background also includes extensive training experience and expertise in database development, network installation, testing, and project leadership.

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308 Mobile App Facilitator Guide: A Case Study

3:00 PM - 4:00 PM Wednesday, November 16

106

Many companies have legacy content that is text-heavy, hard to navigate, impossible to control once out “in the wild,” and ultimately not very effective. Connecting those static documents within a larger training pathway, and keeping that content up to date, can be very difficult. Additionally, getting information about who might be using that content, or how it is being used, is pretty much impossible. Sound familiar?

In this case-study session, you’ll learn how Intuitive Surgical recently overcame these challenges while providing a better learning and trainer-support experience. You’ll gain insights into how a small team created a useful mobile training app, with minimal vendor assistance or internal IT resources. The session will explore the steps in this project, the challenges and successes along the way, and what you might do differently. You’ll leave with a framework and guidance for implementing a similar solution on your own.

In this session, you will learn:

  • A framework for moving away from static documents and into mobile apps
  • About solution options for delivering content to mobile devices with offline access
  • How to prepare for the challenges of selecting and pitching new technology to decision-makers in your organization
  • About the pitfalls and triumphs of a real-world implementation

Audience:
Intermediate and advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Custom mobile app development, Adobe Experience Manager Mobile (formerly Digital Publishing Suite), Adobe Mobile Analytics, Inkling, Mag+ Designd, Localytics, Adobe InDesign, HTML5, and PDF.

Meg Bertapelle

Principal Instructional Designer

Intuitive

Meg Bertapelle is a principal instructional designer in the global customer learning & development department at Intuitive, with over 15 years of experience designing and developing learning solutions. She works continuously to improve internal and external customers' learning experiences involving Intuitive's products, emphasizing activity and practice as often as possible. Meg holds an MA in instructional technology from San Jose State University. She received the "Education Professional of the Year" award from her organization in 2016, placed second in the DevLearn Hyperdrive competition in 2017, and has been pleased to speak at DevLearn the last few years.

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309 Creativity and eLearning Go Hand in Hand

3:00 PM - 4:00 PM Wednesday, November 16

114

The corporate eLearning development world may not always seem creative from the outside, but successful eLearning teams use creativity in every project they design and develop. But how, specifically, can this skill contribute to successful eLearning? What kinds of creativity should be part of your eLearning workflow? What benefits does creativity provide to your development process? How can you explain to your stakeholders that increased creativity contributes to business-focused learning objectives?

In this session, you will discover what kinds of creativity are part of a typical eLearning workflow and how you can use them to your advantage. You’ll also find out more about how creativity improves every aspect of eLearning projects for everyone involved—designers, developers, stakeholders, and even participants.

In this session, you will learn:

  • About two specific areas of creativity that are integral to successful eLearning
  • How creativity can be used to solve functional skill issues
  • Ways to explain how creativity contributes to business objectives
  • About tools that can facilitate creativity in eLearning development

Audience:
Novice to advanced designers, developers, and managers.

Technology discussed in this session:
Adobe CC suite, iPad/tablet drawing and sketching tools, brainstorming software, and online creative gallery sites like Behance.

Kirsten Rourke

Founder and CEO

Rourke Training

Kirsten Rourke is the founder and CEO of Rourke Training. She is on a mission to create engaging communication in the online presentation and speaking space. She works with business leaders to transform their voice, body language, and content into memorable virtual presentations. She runs a podcast and community, Ongoing Mastery: Presenting and Speaking, to support development and improvement in creating successful, targeted results in pitches, sales presentations, training, and high-stake events. Kirsten speaks on online presenting, creating adaptable teams, public speaking, and productivity at seminars and events across the country.

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310 Busting the Myths Around Gamification

3:00 PM - 4:00 PM Wednesday, November 16

112

Gamification is a multibillion-dollar business that has touched a wide variety of fields, but especially learning and development. At the same time, according to research from Gartner, approximately 80 percent of gamification projects fail. So how can you use gamification in a way that’s actually successful? You need to think like game designers and go beyond the buzzwords and definitions.

Come to this session to bust five of the biggest myths about gamification of learning. As you find out more about these myths and play an interactive game, you’ll clarify the differences between gamification, game-based learning, and game thinking; uncover why points, badges, and leaderboards may lead to disappointment; and explore the mindset of a game designer. You’ll also find out more about player types and their motivators, a piece of knowledge that can make or break your design.

In this session, you will learn:

  • The truth behind five key myths about gamification
  • Why there is serious confusion about gamification and game-based learning
  • About common player types and motivators and how you can use them to avoid design mistakes
  • How to shift from content-driven to action-driven thinking

Audience:
Novice and intermediate designers, developers, managers, and directors.

Click here for the session trailer

Zsolt Olah

Sr. Learning Technologist

Amazon

Zsolt Olah is a sr. learning technologist at Amazon with 20 years of corporate learning and development experience in the intersection of technology, digital learning, and data. In this role, Zsolt is responsible for the full life-cycle of learning data projects from the strategy document to data storytelling. His motto: "Less Content, More Impact." He’s a frequent speaker at national (DevLearn, ATD International Conference & Expo, TechKnowledge) and international learning conferences; blogger at elearningindustry.com. Zsolt is an advisory board member on the Workforce Development Edtech Board along with a group of chief learning officers, practitioners, and academics looking at where L&D is heading in the future. Previously, he worked as a digital learning & experience manager at Amazon Web Services (AWS). In his free time, Zsolt has also published a book, written two screenplays, completed the HarvardX Data Science certification, and played mostly mediocre soccer.

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311 Making Your Instruction Learnable

3:00 PM - 4:00 PM Wednesday, November 16

111

Designers, developers, trainers, instructors, content experts, and others too often design and build instruction in ways that interfere with how adults learn. The result is less-than-optimal learning that can lead to a chain reaction of disengagement in learning materials and limited, if any, performance improvement.

In this session, you will learn specific evidence-based practices and tactics that make instructional materials more “learnable” and promote learning. Explore the numerous factors that enable and increase learning through formal methods and materials, where they are often lacking, and how to improve them. You will be able to apply these practices and tactics to specific learning situations in order to learn to use them effectively in your own efforts.

In this session, you will learn:

  • What learnability is and how it helps adults learn
  • How to use readability scores to help make content easier to use
  • About the tasks and realities of learning
  • How to apply multiple learnability tactics to learning situations

Audience:
Intermediate and advanced designers and managers.

Patti Shank

President

Learning Peaks

Patti Shank, the president of Learning Peaks, is an internationally known learning expert, researcher, author, and writer who has been named one of the 10 most influential people in eLearning internationally. She is the author, co-author, or editor of numerous books. Patti was the research director for The eLearning Guild and an award-winning contributing editor for Online Learning Magazine, and her articles are found in the ATD Science of Learning and Senior Leaders Blogs and elsewhere.

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312 Scaling Down Lessons Learned from a MOOC

3:00 PM - 4:00 PM Wednesday, November 16

110

MOOCs are growing in use in public and private sectors, taking on different forms and providing diverse experiences. The approaches are relatively new, and there is still much to learn. Have you ever wondered whether your organization could benefit from lessons learned designing and facilitating a massive open online course (MOOC)? The answer is: Yes, it can. The data and experiences obtained from a course of thousands can be applied in many different ways.

Though your audience may not be massive, in this session you will learn to scale down the essential elements of an engaging MOOC to be relevant for your organization. You will leave this session with practical tips based on experience. Whether you are a subject matter expert, an instructional designer, or someone who manages learning programs, there is much to learn about how MOOCs can be a valuable addition to your organizational learning strategy.

In this session, you will learn:

  • How to design interactions between participants that add value
  • How to evaluate what you can include in a MOOC design and what you cannot
  • How to examine the results of a specific learning strategy
  • How to construct techniques you can apply to your own programs

Audience:
Novice, intermediate, and advanced designers, managers, and directors.

Technology discussed in this session:
A MOOC designed and delivered on the Coursera platform.

Stephanie Eskins-Gleason

President and Senior Learning and Knowledge Exchange Specialist

e3 Strategies

Stephanie Eskins-Gleason, the president of and a senior learning and knowledge exchange specialist with e3 Strategies, has over 25 years of experience managing distance learning initiatives for diverse international audiences. Her ability to learn new information, synthesize it, and create engaging learning experiences has been demonstrated with clients as diverse as the Smithsonian Institution, the World Bank Group, and the US Department of Defense. Stephanie applies these skills to deliver award-winning products that engage participants and produce enduring results.

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313 Captivate and Storyline: A Comprehensive, Objective Review

3:00 PM - 4:00 PM Wednesday, November 16

121

A large variety of eLearning authoring tools are on the market, and it can be difficult to determine which tools will meet your needs. Two of the most widely used are Adobe Captivate and Articulate Storyline. eLearning designers and managers are challenged with determining which tool will fit their needs today and in the future as the demands for learning content change.

In this session, you will gain a comprehensive, objective review of both tools: their key features, strengths, and weaknesses. Categories include: interface, media, interactivity, quizzing, publishing, players, accessibility, file management and diagnostics, templates, import/export, localization, and pricing. You will learn about the basic feature sets of each and their capabilities, strengths, and weaknesses. You will also see example files and demos depicting the tools’ various strengths and weaknesses. A matrix handout will be provided for easy reference and comparison.

In this session, you will learn:

  • How to identify individual strengths and weaknesses of both Adobe Captivate and Articulate Storyline
  • About the basic categories of features in both Adobe Captivate and Articulate Storyline
  • How to differentiate between key decision points for determining which tool works best in a given situation

Audience:
Novice and intermediate designers, developers, project managers, and managers.

Technology discussed in this session:
Adobe Captivate (currently in version 9) and Articulate Storyline (currently in version 2).

Mark Steiner

President

mark steiner, inc.

Since 1992, Mark Steiner has designed, developed, and managed custom e-Learning and interactive media programs for a variety of clients. He holds a B.S. in Industrial Technology and a M.S. in Industrial Training. His project roles have varied from group director to project manager, and lead instructional designer to lead programmer. He is intimately familiar with proven e-Learning methodologies. Since 2001, Mark has been president of his e-Learning consulting firm, mark steiner, inc. He has instructed graduate-level courses on designing and developing e-Learning projects, and enjoys speaking at a variety of training and e-Learning conferences in the U.S. and Europe.

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314 CANCELLED - Learning in the Age of Netflix

3:00 PM - 4:00 PM Wednesday, November 16

124

Video is eating the Internet. People are consuming and creating more of it than ever, and 64 percent of consumers identify as binge watchers. But these trends don’t just apply to entertainment content—they’re having a huge impact on learning, and learners’ expectations, too.

This session will explore how learning and development professionals can leverage content-consumption trends to create powerful and impactful learning experiences. Through examples ranging from surfers in Hawaii to telecom companies in Europe, you will learn how video can amplify the reach of informal learning, empower employees to create and share, and increase retention and engagement. You will also learn how platforms like Netflix and YouTube leverage cloud technologies to create the seamless, frictionless video experiences that users have come to expect in 2016.

In this session, you will learn:

  • About key trends and behaviors driving video usage in the consumer world
  • How to leverage these trends to create powerful workplace learning experiences
  • About practical ideas for piloting video learning at your organization
  • About key video technologies underpinning these trends

Audience:
Intermediate designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Video, social platforms, and social tools.

James Cross

Director, Learning Strategy

Workday

James Cross is the director of learning strategy for Workday. James is an Apple Distinguished Educator, with 10 years of experience in video-based learning. His experience ranges from classroom teaching using video every day to working with the world’s leading universities (Yale, Stanford, Brown, Berkeley) to create video learning experiences to his present position at Workday.

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315 BYOL: Creative New Ways to Expand How You Use Storyline

3:00 PM - 4:00 PM Wednesday, November 16

123

While the basics are quite easy to pick up on your own, many self-taught Storyline developers are able to explore the functions of only the tool that they need immediately, particularly when multiple projects and tight timelines are involved. As a result, it’s easy to overlook some of the newer and lesser-known features. But it’s these deeper features that can do the most to make your eLearning more versatile and original.

In this hands-on workshop, you’ll uncover some of the advanced features of Storyline that you might not have even been aware were there and develop the skills you’ll need to put them into practice. You’ll look at how to customize the look and feel of markers, ways to create more dynamic “game style” interactivity, and options for developing cool motion and animation. When you put these features together, you’ll unlock an even deeper understanding of how you can create engaging and effective experiences using Storyline.

In this session, you will learn:

  • About features in Storyline that you may not be using fully yet
  • How to build and use custom markers
  • About surprising features that can help you design unique animations
  • How you can use triggering with motion

Audience:
Intermediate and advanced designers and developers.  

Technology discussed in this session:
Articulate Storyline.

Technology Required:
PC or Mac (with Windows) running Storyline.

Click here for the sessions trailer

Ron Price

Chief Learning Officer

Yukon Learning

Ron Price has over 35 years of experience in organizational effectiveness, leadership coaching, instructional design, spiritual development, and experiential learning. His unique background has allowed him to support a wide range of customers, from schools like Duke University and Harvard Business School to multinational corporations like Sanofi, Amazon, BP, and Pepsico. In 2002, Ron founded a consulting firm and challenge course devoted to increasing organizational performance while developing authenticity and integrity. After joining Yukon, Ron worked closely with the Articulate team to design the certified training programs for the Articulate tools. He is a Guild Master.

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316 BYOL: Optimizing Your Learning for Mobile with jQuery Mobile

3:00 PM - 4:00 PM Wednesday, November 16

101/102

Instructional designers tend to define what is possible by the limitations of their chosen authoring tools, and common modern web practices don’t always transfer over to those tools until it is too late. Because of this, IDs sometimes remove ideas like responsive courses from consideration because their authoring tools don’t automatically support the capability. But why not take control over what you can do in your eLearning authoring by building it yourself?

In this hands-on session, you will explore how jQuery Mobile allows you to build responsive custom mobile applications that not only take advantage of modern web technology, but also simplify development without requiring heavy amounts of coding. You will learn how jQuery removes many of the constraints placed by authoring tools; how you can build custom, mobile-first HTML5 quickly and easily; and how to publish what you build as a native mobile app. You will also examine how to integrate the xAPI into HTML5 to track progress within your LMS or LRS.

In this session, you will learn:

  • HTML5 basics
  • jQuery Mobile basics
  • Skeleton CSS for responsive layouts
  • How to create simple page layouts and navigation
  • How to use jQuery Mobile UI components to build custom learning interactions

Audience:
Novice and intermediate designers and developers; some knowledge of HTML5 is helpful but not necessary.

Technology discussed in this session:
HTML5, jQuery Mobile, and the xAPI.

Technology Required:
Sublime Text editor, jQuery Mobile, HTML, and CSS.

Jeff Batt

Founder

Learning Dojo

Jeff Batt has 15+ years of experience in the digital learning and media industry. Currently, Jeff Batt is a Learning Experience Designer for Amazon. He is the founder and trainer at Learning Dojo, a company dedicated to training you to become a software ninja in various eLearning, web, and mobile-related software applications. He was also the program manager of DevLearn for The Learning Guild. Jeff often speaks on developmental technologies such as xAPI, HTML5, augmented reality, mobile development, eLearning development tools, and more.

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ELT106 The Great Free Tool Giveaway

3:15 PM - 4:00 PM Wednesday, November 16

Expo Hall—eLearning Tools Stage

Shrinking budgets and constrained resources make it more important than ever to make the most of the resources you have when designing learning experiences. The increasing availability of, and ease of access to, cloud-based applications and other free tools makes it easier than ever to create and develop learning experiences that don’t have to cost a bundle.

In this session, you will learn about some of the best tools from an ever-expanding curated list of over 400 free online tools. With over 25 categories of tools that will assist designers and developers in creating their projects faster, easier, and more dynamically, there is something for everyone. Participants will leave with a list of free tools, as well as some ideas for how to incorporate them into design and development processes immediately.

In this session, you will learn:

  • About more than 25 categories of free tools that can be useful for instructional design
  • How these tools can be used in developing and delivering quality learning experiences
  • How to combine the strengths of various tools to achieve the best results
  • Ways to repurpose many social tools for learning

Audience:
Novice to intermediate designers, developers, project managers, and managers. 

Technology discussed in this session:
Cloud-based applications and other online tools.

Click here for the session trailer

Tracy Parish

Education Technology Specialist

Parish Creative Solutions

Tracy Parish is an accomplished instructional designer, eLearning developer, and consultant based in the Greater Toronto area. With a unique blend of skills in computer programming, adult education, and eLearning design/development, she has built a successful career in instructional design. With over 18 years of experience in instructional design, development, LMS implementation and administration, Tracy is a respected figure in her field. She is a speaker, active Articulate Community Hero, co-host of the Toronto Storyline User Group and webcast Nerdy Shop Talk, the marketing director for the Canadian eLearning Conference, and moderator of the monthly Twitter event #lrnchat.

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EME106 Augment Your Training Reality with Microlearning

3:15 PM - 4:00 PM Wednesday, November 16

Expo Hall—Emerging Tech Stage

As a learning practitioner, you are tasked with providing distinctive immersive learning experiences for your learners when and where they need to learn. You may be asked to shorten the length of the online training offerings or to provide access to learning in spaces that are not traditional office settings. How can you leverage your infrastructure to accommodate employees who need performance support and quick learning experiences at the moment of need, in any location, and in real time?

In this session, you will experience how augmented reality combines brilliantly with microlearning and performance support by providing pathways to content, especially in situations and locations where content deployment and training was difficult in the past—such as on construction sites, in retail locations, and in new or unfamiliar work locations. Additionally, you’ll learn how this amalgamation addresses user expectations by creating a learning experience within the context of learners’ current physical space.

In this session, you will learn:

  • How microlearning and performance support can be interchangeable
  • About when microlearning is most and least applicable
  • About key differences and considerations between microlearning and traditional courseware
  • About augmented reality, including best cases for use, features, and limitations
  • About the challenges and considerations of mobile deployment
  • How to leverage user experience and expectations to create solutions that your audience seeks and wants to use

Audience:
Novice, intermediate, and advanced designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Laptops, smartphones, and tablets.

Lisa Jones

eLearning Developer and Technical Consultant

Independent Consultant

Lisa Jones is an eLearning developer and technical consultant offering her expertise to eLearning organizations globally. Lisa has extensive experience in eLearning and mobile development, as well as expertise in emerging technology from her 16-year tenure at a leading provider of mobile service. Her background also includes over 20 years of web, multimedia, and design experience, including network, infrastructure, and emerging technology readiness assessment. Lisa is an accomplished Lectora developer and also leverages Storyline, Captivate, and HTML5 based on project requirements and objectives. Her expertise includes usability (HCI) and game design theory, and she frequently incorporates this expertise into projects.

Ian McConnell

eLearning Developer and Instructional Designer

Alarm.com

Ian McConnell is an eLearning developer and instructional designer at Alarm.com. A creative and multi-disciplined interactive developer, designer, and presenter, Ian has over 10 years of diverse experience in education and training, including business and marketing, fine arts, child and adult education, and consulting. He is passionate about developing rich and engaging learning experiences for clients that create meaningful and measurable change in the workplace, while exploring the limits of what off- the-shelf tools can do.

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INN106 Taking Compliance Training from Yawn to Right On!

3:15 PM - 4:00 PM Wednesday, November 16

Expo Hall—Innovation Showcase Stage

CACI International, a federal contractor, delivers compliance training to 20,000 employees annually to meet federal, state, and company legal requirements. Until 2015, the course was little more than a glorified PowerPoint presentation and check-the-box activity, lacking employee engagement, ownership, and commitment. In late 2014, an L&D team set out to take the training from average (yawn) to awesome (right on)! This session walks attendees through that transformation.

This session will share the process of transforming average compliance training into training that increases content engagement, hits the mark with employees (relatable, interactive, fun), and results in fewer compliance violations and better business-making decisions at all levels. The session will explore and demonstrate instructional techniques used: scenarios, authentic examples, videos, comic strips, and gamification. Learn about the technology, software, and other tools the team used to produce a course that engaged learners and achieved learning objectives. You’ll discover how to replicate a dramatic change to your training and overcome obstacles such as a conservative culture, antiquated LMS, and tight budget constraints.

In this session, you will learn:

  • A process to transform training from “yawn” to “right on”
  • Instructional techniques that engage learners and achieve objectives
  • About tools and software that create engaging, interactive, and gamified eLearning
  • Strategies to overcome obstacles

Audience:
Novice, intermediate, and advanced designers, developers, project managers, and managers.

Technology discussed in this session:
Saba LMS, Lectora Inspire, Pixton Comics, eLearning Brothers templates, and Adobe Photoshop and Illustrator.

Windy Schneider

Lead Instructional Designer/Developer

CACI International

Windy Schneider is a lead instructional designer and developer with CACI International. She has more than a decade of experience designing and developing multimedia solutions for intelligence community clients. With a BS in media arts and design, MEd in instructional design and technology, graduate eLearning certificate, and gamification certificate, Windy has extensive experience designing and deploying innovative and interactive eLearning solutions. At CACI International, she has deployed annual compliance training to a corporate audience of 20,000 users. Windy has 13 career awards and was a finalist in 2016 for the HR Leadership Awards.

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MXC106 Navigating the Complexities of Your Learning Ecosystem

3:15 PM - 4:00 PM Wednesday, November 16

Expo Hall—Management Exchange Stage

Learning professionals often are not presented with the ideal infrastructure to make sure they get the right learning to the right people in the right format and, most importantly, at the right time. Companies are also moving at lightning speed, which means the need to navigate not only existing, but evolving, learning infrastructures is critical for the success of your programs and your people.

In this session, you’ll take a look at high-level strategies for identifying what tools and systems are already in place at your company (such as wikis, LMSs, house-built tools, and resources) and discuss best practices for leveraging the right tools at the right time for the right audience. This session will challenge the notion that there are systems out there that “do everything,” or that one LMS will solve all of your problems. Instead, you’ll discover how a true learning ecosystem needs to complement the complexities of how people learn and develop themselves.

In this session, you will learn:

  • Why no learning ecosystem is perfect
  • Who the unsung heroes of your learning ecosystem are
  • How to leverage the right systems for the right audience and the right initiative
  • How to navigate the complexities and imperfection of your existing learning ecosystem
  • What a real-life example of a successful learning ecosystem looks like

Audience:
Novice and intermediate designers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Twitter, LMS (Saba Cloud), social learning and curation tools (Pathgather), ILT scheduler, internal wiki (Confluence), and WordPress.

Julian Napolitan

Learning Design + Technology Consultant

Twitter

Julian Napolitan, a learning design and technology consultant at Twitter, is part of the company’s People Experience Design team, where he focuses on designing and delivering small-scale behavioral interventions that directly pertain to the employee experience at Twitter. Prior to this, he worked as a senior instructional designer in the learning group at PlayStation’s San Diego offices, where he spent several years building and scaling learning solutions and learning infrastructure for its global IT organization. During Julian’s time in graduate school, he worked with the SDSU Research Foundation to design and roll out mobile learning programs for middle- and high-school students.

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STR106 Building a Learning Ecosystem: What You Need to Know

3:15 PM - 4:00 PM Wednesday, November 16

Expo Hall—Strategic Solutions Stage

Online and social learning reduces the cost of training, expands the ability to reach a larger audience for your content, and increases the speed at which learning experiences can be accessed and offered. Because of these growing complexities, though, it’s increasingly important to ensure that you’re looking at both how these ever-increasing types of content interconnect and how your learning architecture scales with the business needs of your organization.

In this session, you’ll find out more about the requirements you’ll need to consider to adopt new approaches to learning (such as blended, informal, mobile, and social). Through exploring topics such as the link between performance and learning, how new platforms and approaches can contribute to collaboration between learners, and how to use both synchronous and asynchronous content effectively, you’ll gain insight into the key factors you’ll want to consider when creating your learning ecosystem strategy.

In this session, you will learn:

  • How learning paths will push people past compliance and “required” learning
  • About new platforms that exist to give employees the opportunity to innovate through enhanced collaboration with peers and/or allow them to see new ideas emerge through informal learning activities
  • About the link between performance and learning
  • How using both asynchronous and synchronous content can give additional flexibility to your ecosystem

Audience:
Intermediate managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Social platforms; performance support platforms; eLearning, video, and mobile learning; learning management systems; and HRIS system integration.

Darren Nerland

Sr. Learning Strategist

Knowplicity

Darren Nerland is a senior learning strategist at Knowplicity, where he works on disruptive, innovative, and emergent digital learning technologies and methodologies. Darren aligns key leaders and stakeholders on the implementation of learning initiatives for the enterprise. He is an expert technologist with a demonstrable track record of bringing complex learning systems from requirements through design into scalable production. His experience includes working at the executive level to determine how training strategies and awareness can effect and sustain positive behavioral change. Darren is an accomplished and dynamic leader with strong global learning strategy and measurement experience.

Ryan Gunhold

Senior Consultant

DLI

Ryan Gunhold is a business capability manager at DLI with over 10 years’ success managing programs, organizational development, and engagement campaigns for global, multi-language audiences in a wide range of business and industry settings. He designs, develops, and executes effective models, programs, and presentations tailored to business needs and environments. Ryan’s work drives results in customer satisfaction, ROI outcomes, and overall growth to improve the bottom line.

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GS02 KEYNOTE: Why New Realities Require New Narratives

4:15 PM - 5:15 PM Wednesday, November 16

Grand Ballroom

Technology has a history of fundamentally shifting the ways people interact with information and with one another. We’ve seen it with the invention of radio and television, and more recently through the evolution of the Internet. We are approaching the dawn of yet another shift: the introduction of virtual, augmented, and other enhanced realities.

In this keynote session, you will take a journey into the coming world of virtual reality (VR) and explore how VR is shaping the future of content. Using his work with Oculus Story Studio as an example, Maxwell Planck will examine why new technologies require us to challenge our assumptions of what we do in order to fully explore the potential of what we could do. You will learn why new technologies require us to rethink our current narratives, and how virtual reality is changing the definition of “story” itself.

Maxwell Planck

Technical Founder

Oculus Story Studio

Maxwell Planck is the technical founder of Oculus Story Studio. After graduating from MIT, Maxwell joined Pixar as a computer graphics technical director, solving creative and technical problems on six animated feature films: Cars, WALL•E, Up, Brave, Monsters University, and The Good Dinosaur. After 10 years, Maxwell left to find his next adventure and help build something that is novel, entertaining, awe-inspiring, and unsolved. He found what he was looking for in virtual reality. Maxwell joined the Oculus team to build Oculus Story Studio, a small team of technical artists from film and games founded on the vision that VR is the next great medium for telling stories. Story Studio creates and releases stories in service of developing VR’s language, to show that this medium has the versatility to be an art form, and to inspire and educate the next generation of storytellers and audience members.

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EME107 Test Your Articulate IQ

5:30 PM - 6:15 PM Wednesday, November 16

Expo Hall—Emerging Tech Stage

Join Yukon Learning and Articulate to test your knowledge of the Articulate Suite of tools. Every correct answer wins a prize and puts you in the running to walk away with the grand prize: a sleek new iPad loaded with some awesome freebies.

Ron Price

Chief Learning Officer

Yukon Learning

Ron Price has over 35 years of experience in organizational effectiveness, leadership coaching, instructional design, spiritual development, and experiential learning. His unique background has allowed him to support a wide range of customers, from schools like Duke University and Harvard Business School to multinational corporations like Sanofi, Amazon, BP, and Pepsico. In 2002, Ron founded a consulting firm and challenge course devoted to increasing organizational performance while developing authenticity and integrity. After joining Yukon, Ron worked closely with the Articulate team to design the certified training programs for the Articulate tools. He is a Guild Master.

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