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MB01 Daily Docent Kickoff

7:15 AM - 8:15 AM Wednesday, October 29

Renoir 1 & 2

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Karen Hyder

Online Event Producer and Speaker Coach

Kaleidoscope Training and Consulting

Karen Hyder, online event producer and speaker coach at Kaleidoscope Training and Consulting, has been teaching about technology since 1991, when she delivered instructor-led software courses for Logical Operations. She was promoted to director of trainer development, helping trainers improve skills and earn certifications. In 1999 she created a course for trainers using virtual classrooms, and helped launch The eLearning Guild Online Forums in 2004. She continues to host The Guild’s Best of DemoFest, and was honored with the Guild’s Guild Master Award. Currently, Karen provides coaching and production support for a series of online courses at Hearing First, a not-for-profit that serves audiology professionals earning CEUs.

Neil Lasher

Senior Instructional Designer

FireEye

Neil Lasher, the senior instructional designer for FireEye, is a Fellow of the UK Learning and Performance Institute. Over the last 25 years, Neil has assisted hundreds of companies of all sizes with their learning design and strategy. In 2012 Neil worked for the organizing committee of the London 2012 Olympics, helping to roll out one million hours of learning to 200,000 contractors and volunteers. A recognized expert and thought leader in instructional design and workplace analytics for using technology in learning, Neil is now part of a team of experts delivering learning at FireEye, ranked fourth on the Deloitte 2012 Technology Fast 500.

Stevie Rocco

Assistant Director for Learning Design, College of Earth and Mineral Sciences

Penn State University

Stevie Rocco is assistant director for learning design at the College of Earth and Mineral Sciences at Penn State University. Stevie has more than a decade of experience working with faculty to create and manage online learning. At Penn State, her team produces and uses tools and technologies that create quality online course experiences. In addition, Stevie consults on a wide variety of topics, including faculty development for online teaching, accessibility, usability, open source and free tools, and social media. Stevie holds a BS degree in secondary education and an MEd degree in adult education.

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MB02 Student Docent Daily Kickoff

7:15 AM - 8:15 AM Wednesday, October 29

Gauguin 1 & 2

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Karl Kapp

Professor

Commonwealth University

Karl Kapp, EdD, is a professor of instructional technology at Commonwealth University in Bloomsburg, Pennsylvania who teaches instructional game design, gamification, and online learning design. He keeps busy internationally consulting, training, coaching, and counseling established companies, academic institutions, and startups. He co-founded L&D Mentoring Academy, which helps midcareer learning professionals move to the next level. Karl has authored many books and created several LinkedIn Learning courses. In 2019, he received the ATD Distinguished Contribution to Talent Development Award. His YouTube series, "The Unauthorized, Unofficial History of Learning Game," is his current passion project.

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MB03 Adding Performance Support to Your Strategy

7:15 AM - 8:15 AM Wednesday, October 29

Cézanne 1 & 2

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Gary Wise

Founder/Principal Strategist

Human Performance Outfitters

Gary Wise, the founder and principal strategist at Human Performance Outfitters, is a workforce performance strategist and coach with performance consulting fueling his foundational discipline and perspectives. He is a 30- plus-year veteran of corporate L&D gigs and is now a Point-of-Work consultant and coach. Gary’s experience includes several performance support system integrations. He speaks at many local and national events, is a longtime blogger, and advocates for changing things mired in outdated paradigms. He recommends disruptive solutions that normally accompany shifting paradigms.

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MB04 Real Examples of Immersive Learning

7:15 AM - 8:15 AM Wednesday, October 29

Monet 1

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Koreen Pagano

Founder & CEO

Isanno, Inc.

Koreen Pagano, founder and CEO of Isanno, Inc., is a globally recognized product leader with deep expertise in learning technologies, skills strategy, AI, analytics, and immersive technologies. Koreen has held product leadership roles building go-to-market strategies and technology and content products for learning, skills, and talent markets at Lynda.com, LinkedIn, D2L, Degreed, and Wiley. Koreen previously founded Tandem Learning in 2008, where she pioneered immersive learning through virtual worlds, games, and simulations. She has taught graduate courses at Harrisburg University and provided advisory and consulting services to emerging tech companies in the VR and education markets. Koreen is a seasoned international speaker and author of the book Immersive Learning.

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MB05 Earning Leadership Buy-in for eLearning

7:15 AM - 8:15 AM Wednesday, October 29

Monet 2

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Ajay Pangarkar

Performance Strategist, Author, Managing Partner

CentralKnowledge

Ajay Pangarkar is a Certified Professional Accountant and Certified Training and Development Professional. He's a published author. His third book is titled The Trainers Balanced Scorecard: A Complete Resource for Linking Learning and Growth to Organizational Strategy. Other books include The Trainers Portable Mentor and Building Business Acumen for Trainers. CentralKnowledge was recognized by TrainingMag in 2008 as Project of the Year for their work with Apple. He's also an award-winning writer winning the 2014 and 2015 prestigious TrainingIndustry.com Readership and Editors' Award. Ajay was recently awarded Elearning Magazine's 2016 Learning Champion. Ajay is a regular on the #1 Montreal Talk Radio morning show.

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MB06 Getting Started with Mobile Development

7:15 AM - 8:15 AM Wednesday, October 29

Raphael 1

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Nick Floro

Learning Architect/Imagineer

Sealworks Interactive Studios

Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.

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MB07 Simulations for Learning

7:15 AM - 8:15 AM Wednesday, October 29

Degas 1 & 2

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Ken Spero

CEO

Ed Leadership Sims

Ken Spero is the CEO of Ed Leadership Sims, which was established in partnership with the Graduate School of Education of the University of Pennsylvania. In his role, Ken continues his work in experience design to help clients shift the focus from "what" leaders think to "how" they think. Previously he worked at the Regis Company and designed and launched the Immersive Learning University for NexLearn, which continued the work he had begun with the co-founding of Humentum. He is also an adjunct faculty member at the University of Pennsylvani. Ken holds an MBA from Columbia University and an undergraduate degree in management science from Case Western Reserve University.

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MB08 Share Your Storyboarding Tips and Tricks

7:15 AM - 8:15 AM Wednesday, October 29

Raphael 2

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Kevin Thorn

Director of Development

Artisan E-Learning

Kevin Thorn holds an EdD in instructional design and technologies and is an award-winning eLearning designer and developer. He is the director of development for Artisan E-Learning, and principal owner of NuggetHead Studioz, LLC., a boutique studio specializing in consulting and developing custom learning experiences. Kevin combines his skills in technology, instructional design, eLearning development, illustration, graphic design, animation, video, and educational comics to develop innovative learning solutions. He is a well- known industry speaker and trainer in visual communication, eLearning development, and design workflows and is a certified facilitator in LEGO® Serious Play® methodologies. ?

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MB09 Knowledge Management Tools and Practices

7:15 AM - 8:15 AM Wednesday, October 29

Van Gogh 1

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Sarah Mercier

CEO & Strategic Consultant

Build Capable

Sarah Mercier, CEO and strategic consultant at Build Capable, specializes in instructional strategy and learning technology. Sarah is known for translating highly technical concepts and research to real-world practice. She is an international facilitator for the Association for Talent Development and Greater Atlanta ATD Past President. Her innovative learning solutions have been recognized by winning industry awards, such as Best of Show at FocusOn Learning DemoFest for xAPI for Interactive eBooks, and Best Performance Support Solution at DevLearn DemoFest for Critical Success Factors training and assessment tool. Sarah is a frequent speaker at industry conferences and business events on topics such as instructional design and development, accessibility, data strategy, and learning ecosystems. Her work has been published in ATD’s 2020 Trends in Learning Technology, The Book of Road-Tested Activities, TD Magazine, Learning Solutions Magazine, CLO Magazine, and a variety of other training and workforce publications.

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MB10 Mobile Learning Tips

7:15 AM - 8:15 AM Wednesday, October 29

Van Gogh 2

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Matthew Casey

VP of Content and Accreditations

VectorLearning

Dr. Matthew Casey has over 10 years' experience in training solution design, implementation, and testing in a variety of business settings. Matt’s background includes training evaluation methods, training program management in both centralized and decentralized environments, technical communications management, instructional design program management, quality assurance, and help desk management.

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MB11 Emotion and eLearning

7:15 AM - 8:15 AM Wednesday, October 29

Tower 2

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Rick Zanotti

President

RELATE Corporation

Rick Zanotti is the founder and president of RELATE Corporation, an eLearning and multimedia development firm. Prior to RELATE, Rick worked for companies such as LFP, Marsh & McLennan, Day Runner, and Citibank NA. A management consultant, multimedia author, instructional designer, voiceover talent, and videographer, Rick has taught police, military personnel, and students in several countries. Rick studied engineering and business administration with a minor in information systems.

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MB12 Competency-based Learning

7:15 AM - 8:15 AM Wednesday, October 29

Tower 3

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Karl Okamoto

Co-Founder

ApprenNet

Karl Okamoto is the co-founder of ApprenNet. He is also professor of law and director of the business and entrepreneurship law program at Drexel University. A nationally recognized expert in practical skills training, Karl created LawMeets, a series of live and online simulations for teaching lawyering skills. Karl taught the first MOOC for law students and is a frequent speaker on learning technology.

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MB13 Free Tools for eLearning Development

7:15 AM - 8:15 AM Wednesday, October 29

Tower 1

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Tracy Parish

Education Technology Specialist

Parish Creative Solutions

Tracy Parish is an accomplished instructional designer, eLearning developer, and consultant based in the Greater Toronto area. With a unique blend of skills in computer programming, adult education, and eLearning design/development, she has built a successful career in instructional design. With over 18 years of experience in instructional design, development, LMS implementation and administration, Tracy is a respected figure in her field. She is a speaker, active Articulate Community Hero, co-host of the Toronto Storyline User Group and webcast Nerdy Shop Talk, the marketing director for the Canadian eLearning Conference, and moderator of the monthly Twitter event #lrnchat.

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GS1 KEYNOTE: Science Literacy and the Future of Work

8:30 AM - 10:00 AM Wednesday, October 29

Bellagio Ballroom

Interest in STEM education—science, technology, engineering, and mathematics—is on the rise. This interest is driven by the knowledge that most 21st-century innovations in the world economy will be driven by STEM fields. In this fascinating opening keynote, Dr. Neil deGrasse Tyson, director of the Hayden Planetarium and host of the television show Cosmos: A Spacetime Odyssey, will explore how and why STEM is critical not just in the education of young people, but also in impacting the landscape of today’s workplace. You will learn how strong foundations in science, technology, engineering, and mathematics can be leveraged in organizational training, and how that foundation can be expanded upon to empower workers to solve business-related problems—even problems they have never before seen. You will explore the role of ever-advancing technology and the challenges and opportunities these advancements represent. You will leave this keynote with a greater understanding of the key roles that learning plays in the uncharted territory that is the future of work.

Neil deGrasse Tyson

Director

Hayden Planetarium

Dr. Neil deGrasse Tyson is one of the world’s preeminent astrophysicists. The director of New York City’s Hayden Planetarium and host of the popular television series Cosmos: A Spacetime Odyssey, Dr. Tyson is the recipient of 18 honorary doctorates and the NASA Distinguished Public Service Medal, the highest award given by NASA to a non-government citizen. He has twice served on presidential commissions on aerospace; is the author of 10 books, including the New York Times bestseller Death by Black Hole: And Other Cosmic Quandaries; and hosts StarTalk, a radio show and podcast combining celebrity guests with appealing scientific subjects, whose target audience is people who had no idea they could ever find science interesting. Dr. Tyson holds a PhD degree in astrophysics from Columbia.

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SA101 Getting Interactive with Articulate Storyline 2

10:00 AM - 10:45 AM Wednesday, October 29

eLearning Tools Stage

If you’re an eLearning developer looking to build more engaging courses, then you’re going to love Articulate Storyline 2. In this session, you’ll learn how to quickly create interactive content that captivates your learners. You’ll see all the amazing things you can do with the brand-new slider interaction, relative motion paths, and new triggers.

Mike Enders

Director of Content

Articulate

Mike Enders is the Director of Content at Articulate. His eclectic background includes stints working in leadership development, running a martial arts studio, teaching psychology, and building a custom eLearning company. Mike is an award-winning educator and eLearning developer and has been the recipient of bronze and honorable mention awards in the Articulate Guru competition. He also captured the award for best software system solution at SolutionFest 2013.

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SB101 Knowledge Guru’s New “Quest” Game: Serious Games Linked to the Science of Remembering

10:00 AM - 10:45 AM Wednesday, October 29

Emerging Tech Stage

Serious games have the potential to engage and motivate your learners. But what about driving long-term retention of business critical knowledge? In this session, we will share how several organizations have put theory into practice and implemented games as part of their training programs. Then, we will unveil the brand-new Knowledge Guru “Quest” game, an expansion of its game-based learning platform that uses spaced repetition, feedback loops, and immersive game elements to help employees acquire critical knowledge and apply new skills on the job.

Steven Boller

Marketing Director

Bottom-Line Performance

Steven Boller is the marketing director at Bottom-Line Performance. In this role, he gathers industry intelligence from organizations interested in improving the performance of their employees through instructionally sound learning solutions and innovative approaches such as game-based learning and retention-driven learning strategies. He has authored more than 100 educational articles both online for eLearningIndustry, Bottom- Line Performance, and Knowledge Guru and in print for the Life Science Trainer and Educator Network’s Focus Magazine. He assists with product strategy for the Knowledge Guru game- based learning platform, which has won four Brandon Hall Excellence Awards, including two "Gold" distinctions.

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SC101 Compressing Media for Mobile and Desktop Delivery

10:00 AM - 10:45 AM Wednesday, October 29

Management Xchange Stage

In this session, a comprehensive introduction to video and audio compression, you’ll learn the best delivery standards for optimizing content delivery to mobile and desktop devices; the session will provide an overview of everything you need to know about editing, preparing, and delivering the highest-quality video and audio to your audience. We’ll discuss techniques and interactivity that can be added, as well as the latest standards and how you can take advantage of open-source, free compression tools, as well as the latest applications for getting the smallest file sizes and the highest quality.

Nick Floro

Learning Architect/Imagineer

Sealworks Interactive Studios

Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.

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102 Using Iterative Development for Better Project Management

10:45 AM - 11:45 AM Wednesday, October 29

Cézanne 1 & 2

Successive approximation, rapid prototyping, agile methods—they all call for iterative development. With each iteration you take a product out to the learners and gather new input into your designs. Does this completely mess with everything we’ve learned about the ADDIE model? How do you know when to stop iterating? How do you convince your project sponsors to go along? Is this just an excuse for releasing shoddy work?

Learn from actual case studies and LLAMA (lot like agile methods approach) methods how to create opportunities for iterations as you plan your instructional-design projects. You will explore a number of different iteration approaches, what to do with the information gathered at each cycle, and pitfalls to avoid.

In this session, you will learn:

  • How to keep your project on budget and on time
  • How to plan iterations for each phase of your project
  • When to say when to iterations
  • What to do with the information you gather

Audience:
Novice to advanced developers, instructional designers, managers, and directors. No previous knowledge or skill required.

Technology discussed in this session:
N/A

Megan Torrance

CEO

TorranceLearning

Megan Torrance is CEO and founder of TorranceLearning, which helps organizations connect learning strategy to design, development, data, and ultimately performance. She has more than 25 years of experience in learning design, deployment, and consulting . Megan and the TorranceLearning team are passionate about sharing what works in learning, so they devote considerable time to teaching and sharing about Agile project management for learning experience design and the xAPI. She is the author of Agile for Instructional Designers, The Quick Guide to LLAMA, and Making Sense of xAPI. Megan is also an eCornell Facilitator in the Women's Executive Leadership curriculum.

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103 Using Book Clubs and Online Debates for Engagement and Learning

10:45 AM - 11:45 AM Wednesday, October 29

Van Gogh 1

Engaging learners online in an authentic way presents challenges for instructors and designers trying to create effective and pedagogically sound courses. An ideal educational experience happens when students encounter a cognitive presence, a social presence, and a teaching presence. Such an experience can also be grounded within the community of inquiry model and personal learning environment.

In this case-study session, you will explore how book clubs became the stepping stone to transform a traditional online asynchronous classroom activity to an engaging, social, and active online-learning experience through asynchronous peer interaction and collaboration. You will learn how these book clubs provided the scaffolding for small-group debates. You will discover how Southern New Hampshire University successfully implemented asynchronous online book clubs and debates in a combined community and global Health course. You will discuss overcoming potential difficulties and limitations in the successful deployment of collaborative activities within a learning management system.

In this session, you will learn:

  • How to implement collaborative strategies in an online environment
  • How book clubs and debates can create student engagement and learning opportunities
  • How to reference the community-of-inquiry model in asynchronous activities
  • Design, development, and implementation techniques for group forums, wikis, and discussions

Audience:
Novice designers and directors.

Technology discussed in this session:
Collaboration and other tools available in Blackboard, Adobe Connect, Skype, etc.

Janet Syed

Instructional Designer

Southern New Hampshire University Online

Janet Syed, MEd, is a lead instructional designer at Southern New Hampshire University, where her chief goal is to maximize the range and pedagogical effectiveness of technology. Her curricular development work is grounded in careful analysis of users’ needs and capabilities in order to enhance and exploit the potential of technology to communicate with all learners. She seeks versatile applications of instructional-design best practices and the application of universal design to ensure equitable access to diverse audiences. She creates multi-media-rich opportunities to support learning so her students can interact collaboratively through various online mediums.

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104 Collective Digital Storytelling: Learning in the 21st Century

10:45 AM - 11:45 AM Wednesday, October 29

Monet 2

Organizational storytelling can be a powerful learning approach, but it suffers from many obstacles. Storytellers often lack skill in developing a cohesive narrative and delivery. Often the relatability of the narrative misses the mark. Content, relevancy, and usefulness should always be paramount and the current quality of many training-related videos is mediocre at best

In this session you will learn how collective digital storytelling (CDS) combines methodologies of organization development, digital video capture, and collective/systemic storytelling to create a platform that is extremely engaging to learners. You will explore how CDS puts learners in more active positions so that they are storytellers as well as story-receivers. You will discover how peer-to-peer communication enables the learners to become the teachers and vice-versa. You will leave this session understanding how CDS provides a new and energizing way to use video as part of eLearning.

In this session, you will learn:

  • The definition and description of collective digital storytelling (CDS) and an overview of the process
  • How to augment video capture with organization development approaches to generate richer and more meaningful content
  • Synthesis methods used to turn independent story lines into a cohesive narrative that reflects adult learning needs
  • Uses and applications for collective digital storytelling (CDS)

Audience:
Intermediate and advanced developers, project managers, and managers.

Technology discussed in this session:
Video capture, video editing, and examples of and outcomes of projects.

Terry Mroczek

Sole Proprietor

Individual and Organization Development Consulting

Terry Mroczek is the sole proprietor of Individual and Organization Development Consulting. She is an experienced organization development consultant with more than 25 years of experience with a concentration in the areas of change management, executive and leadership development, coaching, training design and delivery, performance management, team development, and succession planning. She has been the lead consultant for the implementation of many projects which have led to improved performance and the attainment of organization objectives. Terry has consulted for and conducted training programs for organizations in the energy, manufacturing, transportation, healthcare, chemicals, and bioscience industries.

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105 Something Old, Something New: A Fresh Look at ID

10:45 AM - 11:45 AM Wednesday, October 29

Monet 1

Some developers pay instructional design (ID) no attention at all. Some have never heard of it, and do not see any reason to get to know it. You can see instructional design being criticized in blogs, Twitter streams, and other areas. It’s too slow. It’s too wordy. It’s not techie enough. It’s not appreciated by customers or clients. What you don’t find are alternatives or even a shared definition. If you ask 100 instructional designers for a definition, you won’t get just one definition, you’ll get many—or shrugged shoulders. Shouldn’t we try to establish a shared, contemporary perspective on it before we consign it to the scrapheap of history?

In this session participants will revisit instructional design. You will explore what it is, and then dig deeper to explore what it really is in practice. You will discuss what instructional design looks like when it is done well. You will discover the relationships between ID and technology, and how the two work best together.

In this session, you will learn:

  • The true value of instructional design
  • How instructional design works in practice
  • Why instructional design is often criticized
  • How technology can be leveraged in instructional design

Audience:
Novice to advanced designers, developers, and managers.

Allison Rossett

Principal

Allison Rossett & Associates

Dr. Allison Rossett, long-time Professor of Educational Technology at San Diego State University, is in the Training magazine HRD Hall of Fame, and was a member of the ASTD International Board of Directors. Recipient of ASTD’s recognition for lifelong contributions to workplace learning and performance and designated a 2008 LEGEND, Allison co-authored Job Aids and Performance Support: Moving from Knowledge in the Classroom to Knowledge Everywhere and a new edition of her book, First Things Fast. Rossett edited The ASTD E-Learning Handbook: Best Practices, Strategies, and Case Studies for an Emerging Field. She also wrote a white paper for the American Management Association, Blended Learning Opportunities and another, on learner engagement, for Adobe Systems. Allison’s client list includes IBM, HP, Ingersoll Rand, the Getty Conservation Institute, Fidelity Investments, Kaiser Permanente, BP, the IRS, Amgen, Royal Bank of Scotland, USAA, National Security Agency, Transportation Security Administration, and several eLearning start-ups. Allison was awarded the Guild Master Award in 2013 for her accomplishments and contributions to the eLearning community.

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106 Interactive Video for Training: Secrets of Success

10:45 AM - 11:45 AM Wednesday, October 29

Renoir 1 & 2

Using video for eLearning is here to stay. But it’s almost impossible to answer fundamental questions about whether or not your training video is reaching its goals. In many cases, you don’t even know if the viewer is still in the same room after they’ve clicked play.

In this revealing and interactive session, you will learn practical tips and tricks to produce interactive training and eLearning videos. You will explore real-world examples of how corporations and other large organizations are using video combined with seamless interactivity to provide traditional training and on-demand performance support. You will learn secrets to share with your colleagues and staff on how you can transform existing training and eLearning videos into learning workhorses and how to give your learners access to the information that matters most at just the right moment leaving them energized, empowered, and ready for the task at hand.

In this session, you will learn:

  • How to produce video with interactivity in mind
  • How to enhance memory retention and behavior change with video
  • The three secrets to interactive-video success
  • The must-have tools for interactivity
  • Interactive videos that worked

Audience:
Intermediate and advanced designers, project managers, managers, and directors who have used video to try to meet learning objectives or managed others who have done so.

Technology discussed in this session:
YouTube Annotations, Interlude, HapYak Interactive Video, Adobe Captivate, Articulate Storyline, and various video-hosting solutions.

Ty Marbut

Executive Producer

Ty Marbut Instructional Video

Ty Marbut, executive producer at Ty Marbut Instructional Video, is an independent producer, director, editor, and adviser of instructional multimedia and documentary films. Focusing on training principles drawn from research in cognitive psychology, Ty works with teachers and teams in higher education, private companies, and government to deliver their messages as effectively as possible through multimedia immersion, high level-of-processing interaction, and the efficient use of existing media and human talent. His specialty areas include instructional video production and direction, training others in video production, and interactive video pedagogy.

Cass Sapir

Production Director

HapYak Interactive Video

Cass Sapir, a production director at HapYak Interactive Video, is an Emmy-nominated educational documentary producer, videographer, and entrepreneur. At NOVA/WGBH Cass was responsible for multiple phases of production including concept development, story research, national and international production planning, and management and science writing. Cass was the lead researcher and coordinating producer for numerous NOVA documentaries including The Fabric of the Cosmos, The Big Energy Gamble, and NOVA scienceNOW: How Smart Are Animals? Cass currently leads all in-house video production for HapYak Interactive Video where he advises numerous corporate, higher education, and other large organizations in developing and executing an interactive-video strategy.

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107 Readying Your Organization for the eLearning Revolution: Analytics

10:45 AM - 11:45 AM Wednesday, October 29

Raphael 1

With the financial advantages of big data gaining global attention, C-level managers and senior business leaders are beginning to demand better reporting and improved accountability across all organizational divisions. While the goal of measuring learning seems unreachable for most in the training division, the reality is that these technological advancements mean that disruption in the training industry is inevitable. These innovations will enable unprecedented reporting of training effectiveness, business impact, and return on training investment.

In this session you will learn about the looming industry disruption, including the advantages and the benefits. You will explore the tools to develop an overarching strategy to prepare your organization for the change and provide tools to communicate with your training team, peers, and other business leaders. You will discuss strategies for planning a long-term change within your organization. This session will examine what’s happening with analytics in a logical and easy-to-understand way. You will leave this session understanding what you need to know about analytics, what you need to do now, and how to do it.

In this session, you will learn:

  • True learning measurement and how to separate useful and meaningful data from the noise
  • The effects of big data on the way training is currently done
  • Strategy for communicating to other business leaders, peers, and teams
  • Tools for developing a roadmap for change within your organization

Audience:
Intermediate and advanced managers, directors, and executives with an interest in the future of eLearning, decision-making authority, and/or the responsibility to manage change.

Technology discussed in this session:
Enterprise Infrastructure, learning management systems, HRIS, learning record stores, the cloud, and analytics dashboards.

Glenn Bull

CEO & Founder

Skilitics

Glenn Bull is the founder and CEO of Skilitics, which is the creator of an enterprise training development platform designed for integrated learning measurement. The Skilitics platform is fast gaining attention globally for its disruptive and innovative approach to training design and measurement. Glenn is the visionary behind this cloud-based solution and spearheads the company’s global strategy. He is also the editor of TheNewID.com training comic, contributed to by many of the industry’s key thought leaders. Glenn is one of six members of The eLearning Guild Academy’s Advisory Council.

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108 Getting New Sellers’ Feet on the Street with mLearning

10:45 AM - 11:45 AM Wednesday, October 29

Tower 7

The process of getting newly hired salespeople trained and actively selling products is a key concern for most businesses. Organizations typically throw new hires into a classroom for a week or two, and then send them on their way with a couple of three-ring binders and with little or no follow-up. Grainger was seeking faster and more innovative ways to make its new hires successful while recognizing that people learn better over time.

In this case-study session you will explore how Grainger’s L&D team redesigned the onboarding process around each seller’s smartphone, tablet, or laptop as their primary access point to their training. You’ll discover how this restructured approach uses a combination of learning modules, live and virtual classroom experiences, interactive forums, and game mechanics to make the new-hire learning experience more continuous, inclusive, and engaging. You will learn how we overcame the challenges of packaging and delivering varied formal-learning experiences and informal-learning interactions, both online and via mobile app, in a highly secure IT environment.

In this session, you will learn:

  • The importance of mobile and online access to all on-boarding tasks
  • How to integrate with other internal systems like single sign-on, Cisco Webex, and an LMS
  • How to use a blended-learning environment with interactive forums, gamification, and ride-along surveys
  • The importance of a highly-customized interface from the application’s launch icon to a fully customized user experience

Audience:
Novice designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Microsoft Office Professional, Epic Learning’s GoMo authoring tool, Adobe Acrobat Professional, Articulate Storyline, and Cisco Webex—all delivered and accessible via OnPoint Digital’s CellCast Solution mobile-learning platform on Apple iOS devices.

Robert Gadd

President

OnPoint Digital

Robert Gadd is president of OnPoint Digital and responsible for the company’s vision and strategy. OnPoint’s online and mobile-enabled offerings support more than one million workers and include innovative methods for content authoring, conversion, and delivery extended with social interactions, gamification, and enterprise-grade security for workers on their device or platform of choice. Prior to OnPoint, Robert spent 10 years as CTO of Datatec Systems and president/CTO of spin-off eDeploy.com. He is a frequent speaker on learning solutions—including mobile, informal learning, xAPI, and gamification—at national and international T&D conferences.

Mira Mendlovitz

Instructional Designer

Medline Industries

Mira Mendlovitz, an instructional designer with Medline Industries, has been in the learning and development field for over 25 years. She has been involved in strategy, analysis, delivery, design, and development of learning. Mira works with internal clients to develop a range of learning solutions with a focus on how to blend learning to ensure stickiness. Through the years, she has led the implementation of many new learning technologies at a large Fortune 500 company; and she currently works with Medline, a multibillion-dollar manufacturer and distributor of medical supplies.

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109 Accessibility 101: How Inclusive Are Your Course Designs?

10:45 AM - 11:45 AM Wednesday, October 29

Degas 1 & 2

There is an increasing demand for accessibility in learning content, yet many instructional designers are unsure if they are doing a good job of meeting the needs of learners with disabilities. There is a need for instructional designers to discover what they can do to accommodate and enhance content for users of all abilities.

In this session participants will learn from the accessibility lessons learned in supporting the Connect-Ability project, an online education initiative for individuals with disabilities seeking gainful employment. You will explore how assistive technology (AT) is used and how course designs support accessible content. You will discuss 508 standards, other accessible guideline information, and the practical application of tips to incorporate in your design. You will examine the different considerations to consider for inclusive design based on working with a diverse population of users. This session will help you become more comfortable understanding your learners and how to ask important questions that can influence your course designs.

In this session, you will learn:

  • Why 508 compliance is an important factor in course design and important 508 standards to follow
  • What tools to consider when developing accessible content
  • How JAWS users engage with content and the importance of using headers in content
  • How to be creative and still meet accessibility requirements
  • About the various types of disabilities to consider
  • Considerations for building accessible courses/content
  • The top 10 design goals to consider for designing accessible content
  • If your courses are inclusive

Audience:
Novice to advanced designers, developers, project managers, and directors.

Technology discussed in this session:
JAWS (screen readers), Lectora, closed captioning and various eLearning tools, Blackboard, 508 standards, and others.

Tisha Radcliffe

Associate Director of Instructional Design

CT Distance Learning Consortium

Tisha Radcliffe is the associate director of instructional design for the CT Distance Learning Consortium. She holds an MS in education and specializes in instructional design (ID) for online learning. Tisha is passionate about providing learning opportunities to users of all abilities, especially adult learners. She has over 10 years of experience in the online learning field, which has focused in the areas of ID, eLearning course development and management, and faculty development in higher education. Additionally she has experience with online learning and training in the K12, state agency, and small business sectors. Tisha is proficient in a myriad of eLearning development tools and platforms. She is knowledgeable about the implementation of online courses from both student and facilitator perspectives.

Lory Woods

Senior Training Consultant

Travelers

Lory Woods is a senior training consultant with Travelers. She holds an MS degree in educational technology with a focus on instructional design. She has experience developing a variety of computer based educational materials, teaching educational technology in a university setting, and supporting technology in the K-12 classroom. Lory also has several years of experience developing and supporting IT systems.

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110 Avoid Death by PowerPoint via Simple Software Simulations

10:45 AM - 11:45 AM Wednesday, October 29

Tower 3

How can you make computer application training interesting and effective for your learners? Software simulations can be an effective way to train employees on new applications. However, creating complex simulations is expensive and time consuming. Simplistic simulations are often ineffective, resulting in boring eLearning (often referred to as death by PowerPoint).

 In this session participants will learn tips and tricks that can be used to make software simulations much more effective and less time-consuming for the developer. You will explore the value of learner-centric workflow analysis, storyboarding, character development, interactions, and much more.

 In this session, you will learn:

  • About learner-centric workflow, a development approach to creating engaging software simulations
  • Key SME questions
  • How to use simple scenarios via storyboarding and character development
  • Alternatives to tracking completions

Audience:
Novice to advanced designers, developers, project managers, and managers.

Technology discussed in this session:
N/A

Sara Dickens

Sr. Systems Training Specialist

Children’s Hospital Los Angeles

Sara Dickens is a senior systems training specialist at Children’s Hospital of Los Angeles. She is an expert in the field of eLearning, with experience at St. Jude Medical, Princess Cruises, Northrop Grumman, and Presbyterian Healthcare. Sara holds degrees in both computer science (3-D) and ISD.

Mike Bray

Senior System Training Specialist

Children’s Hospital Los Angeles

Mike Bray, a senior system training specialist with Children’s Hospital Los Angeles, earned a degree in business management at Pepperdine University while working full-time as an instructional designer and eLearning developer. For the past 25 years Mike has continued to build learning products and systems for Unocal, CB Richard Ellis, and Children’s Hospital Los Angeles

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111 Change Your Delivery Strategy: They’ll Love You for It!

10:45 AM - 11:45 AM Wednesday, October 29

Tower 2

Most learners and stakeholders want an efficient learning experience that can increase their competency as quickly as possible. Most training teams want a scalable, flexible, and sustainable solution. Yet too often training programs fail to deliver on these expectations because we try to cram too much information into too short a timeframe using the wrong type of solution.

In this participatory session, you will examine a case study in which Guardian Analytics made similar mistakes and their lessons learned. In small groups, you’ll use the case study to identify training problems and determine options for more effective and relevant customer training. You will explore the warning signs of a poorly planned training project, discover approaches to ensuring programs are scalable, flexible, and sustainable, and learn strategies to ensure you are connecting with your learners. You are encouraged to share your own experiences with inefficient training and the methods you used, if any, to address the problem.

In this session, you will learn:

  • The warning signs of ineffective or inefficient training
  • The importance of regarding training as an extension of your company’s product rather than as a necessary evil
  • Why you must understand your learners’ needs—and the consequences of not doing so
  • Effective methods used to successfully flip training into a blended solution

Audience:
Novice to advanced designers, developers, project managers, and directors

Technology discussed in this session:
Jive platform, Captivate, and SmarterPath (a social learning LMS).

Tricia Ransom

Senior Learning Experience Consultant

TaskUs

Tricia Ransom is a senior learning experience consultant at TaskUs. In the past, she worked as an instructional designer at Uber and as a senior learning specialist at Guardian Analytics, where she designed, developed, and delivered customer training. With over 25 years of experience as an L&D consultant, eLearning developer, instructional designer, and facilitator, Tricia focuses on creating short, relevant, and social learning solutions. She holds a master's degree in training and development from Roosevelt University, Chicago.

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112 Membership Has Its Privileges

10:45 AM - 11:45 AM Wednesday, October 29

Van Gogh 2

Too often, when we get rooted in our projects, we become very self-centered in our work. We forget there are people just like us struggling in the exact same way. We begin to convince ourselves that our way is the only way and, creatively, we can shut down very quickly under the weight of our workload. The panic, stress, and insecurity all lead us to not put our best work out there and, what’s more, to not share our work in pursuit of improvement and feedback.

In this session you will explore an individual case study turned confessional in which the presenter realized he did everything mentioned above (and then some), and the benefits and value he realized when he changed his approach to professional development. You will discuss the benefits of coming out of your cave and opening up via membership in professional organizations. By attending this session you will discover simple steps that can lead to amazing benefits, both professionally and personally.

In this session, you will learn:

  • The importance and benefits of membership in a professional organization
  • The importance and benefits of being involved and active, professionally, via social media
  • The limitations you may be experiencing without even realizing them
  • That community is key to professional development

Audience:
Novice designers, developers, project managers, managers, and directors.

Shawn Rosler

Senior Instructional Designer

Office Practicum

Shawn Rosler has been an instructional designer, project manager, and developer of dynamic, interactive, and highly efficient eLearning and other instruction for over 20 years. He's a frequent contributor to industry-based publications, and he has presented to academic, medical, and corporate audiences on an expansive array of topics. From the basics of adult learning theory to the real-world application of converting instructor-led training to a computer or web base, he is an evangelist for trimming down processes while keeping them effective. 

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113 The Top 10 Research Findings in Games

10:45 AM - 11:45 AM Wednesday, October 29

Tower 6

The concept of using games for learning is a very popular topic right now. It is also a controversial topic, as there are people who support games for learning, and others who question their value. Part of this divide is the existing confusion regarding how games support learning, and what research-based approaches are most effective.

In this session you will explore the most current research findings related to applying games in corporate learning and training environments. You will discuss how you can apply the research findings via tips for implementing game-based solutions. You will examine the skills needed to build effective game-based training programs, learn why many organizations struggle to get started in games, and get lessons to take away from other organizations’ successful implementations.

In this session, you will learn:

  • The most current games-research findings
  • Which findings are most relevant to your game programs
  • New heuristics for game implementation
  • What new research might bolster your case for incorporating games

Audience:
Novice designers, project managers, managers, and directors.

Technology discussed in this session:
Games.

Alicia Sanchez

Games Czar

Czarina Games

Dr. Alicia Sanchez specializes in implementing games and simulations in a variety of learning environments. Alicia has served as a Research Psychologist at the Naval Air Warfare Center, a research faculty member for the Institute of Simulation and Training, an adjunct faculty member for the University of Central Florida’s (UCF’s) Digital Media program, and a research scientist for the Virginia Modeling Analysis and Simulation Center. In December 2010, she launched the first ever U.S. Department of Defense Casual Games site, a site already visited over 250,000 times. Alicia holds a Ph.D. from UCF in Modeling and Simulation.

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114 The eLearning Guild Research Overview: The xAPI—Liberating Learning Design

10:45 AM - 11:45 AM Wednesday, October 29

Tower 1

Many practitioners think that learning research is pie-in-the-sky information that is of value for academics but of little value for practitioners. But good practitioner research is practical research that points practitioners and their managers towards better practice and helps them make the important decisions.

In this session, you will hear the main conclusions from the recent Guild research report, The Experience API: Liberating Learning Design. You will explore the various findings of the report and how the information is valuable for day-to-day practice. You will have the opportunity to discuss the research and ask questions. You will leave this session with a deeper understanding of the Experience API and how it can be used to enhance your learning programs.

In this session, you will learn:

  • The interesting data, charts, and insights from Guild research reports you can use
  • The main conclusions from recent Guild research reports
  • How Guild research helps you improve your practice and make better decisions
  • What experts in the field are thinking and doing

Audience:
All.

Technology discussed in this session:
The xAPI.

Steve Foreman (Host)

President

InfoMedia Designs

Steve Foreman is the author of The LMS Guidebook and president of InfoMedia Designs, a provider of eLearning infrastructure consulting services and technology solutions to large companies, academic institutions, professional associations, government, and military. Steve works with forward-looking organizations to find new and effective ways to apply computer technology to support human performance. His work includes enterprise learning strategy, learning and performance ecosystem solutions, LMS selection and implementation, learning-technology architecture and integration, expert-knowledge harvesting, knowledge management, and innovative performance-centered solutions that blend working and learning.

Jason Haag

Consultant/Co-founder

Veracity Technology Consultants

Jason Haag has over 20 years of experience in distributed learning technology design and development. Jason is a former alumnus of ADL, where he provided expertise and leadership on SCORM, xAPI, mobile learning, and semantic web technologies. As a co-founder at Veracity, he is part of a team that provides Veracity’s LRS product offering, consulting, project management, and technical integration services.

Andy Johnson

Contractor

Problem Solutions

Andy Johnson, a contractor with Problem Solutions, has supported the ADL contract since 2000. He spent much of that time learning and executing the technical specification SCORM, and he created real-world SCORM architecture for programs such as the Joint Knowledge Development and Distribution Capability (JKDDC). He is now the lead on the new tracking specification called the Experience API. Andy holds a BS degree in computer science and a master’s degree in education from UW Madison.

Craig Wiggins

Community Manager

Advanced Distributed Learning Initiative

Craig Wiggins is a senior instructional designer for Problem Solutions, through which he supports the Advanced Distributed Learning Initiative (ADL) as a community manager, particularly for the Experience API (xAPI) and other learning technologies. Craig has worked primarily to design and develop eLearning in the commercial, military, and US federal government contexts. He holds a bachelor of arts degree in anthropology and a masters of education degree in curriculum development.

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115 B.Y.O.L.: Building Interactive Slides in Storyline

10:45 AM - 11:45 AM Wednesday, October 29

Gauguin 1 & 2

Articulate Storyline is a very powerful tool for eLearning. It is also extremely easy to use, enabling novice users to quickly learn how to build courses and add interactivity to content. Interactivity is what can make even the most boring content more engaging.

In this hands-on session you will explore a number of different ways to build interactivity into an eLearning course using Articulate Storyline. You will examine different types of interactions, and when each type of interaction works best. You will build interactions during the session, including click-and-reveal, drag-and-drop, and mouse-over effects.

In this session, you will learn:

  • How to determine which Storyline tool might be best for certain interactions
  • How to build a click-and-reveal style interaction
  • How to build a drag-and-drop style interaction
  • How to build a mouse-over effect

Audience:
Intermediate designers and developers with some experience and familiarity with Storyline.

Technology discussed in this session:
Storyline.

Participant technology requirements:
A PC or Mac running Windows and Storyline.

Stefanie Lawless

VP Training

Yukon Learning

Stefanie Lawless is the vice president of training at Yukon Learning, where she manages the design and development of customizable off-the-shelf courseware in Rapid Course and provides virtual training for the Articulate suite of tools. She has spent more than 10 years training people on software products and policies, as well as developing eLearning content and custom courseware for organizations worldwide. Stefanie holds a BS in information technology and an MBA from Western Governor's University.

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116 B.Y.O.L.: Build a Mobile Roleplay in an Hour with ZebraZapps

10:45 AM - 11:45 AM Wednesday, October 29

Raphael 2

Research shows that only 20 percent of corporate learning happens during formal training, regardless of the delivery modality. However, 70 percent of learning occurs during on-the-job experiences. One way of bringing more job experience into formal training is through online roleplay simulations. The challenge most organizations have is the belief that simulations are too expensive, take too long to build, or require skill sets they cannot support.

In this hands-on session, participants will learn how to build a complex and effective roleplay that will run on a mobile device using ZebraZapps. You will explore how easily you can build the simulation by creating your own in 60 minutes. You will leave this session with the tools, content, and media to make simulation-based learning a reality for your organization.

In this session, you will learn:

  • An overview of ZebraZapps
  • The components of an effective roleplay
  • How to build a roleplay from scratch using ZebraZapps
  • How to publish the app for mobile delivery

Audience:
Novice to advanced designers, developers, and managers.

Technology discussed in this session:
ZebraZapps.

Participant technology requirements:
A laptop with Internet access.

Steve Lee

Chief Delivery Officer

Allen Interactions

Steve Lee is an award-winning instructional designer, eLearning developer, EPSS designer and developer, project manager, and renowned "trusted advisor", assisting companies developing their own internal learning development teams. With learning industry experience spanning the last three decades, Steve has provided strategic learning and consulting services for over 400 major organizations including participation in multiple large-scale military and commercial aviation eLearning projects. As a college professor of computer science for over 14 years, Lee has developed/instructed curriculum on hardware, gaming, and information security, and is considered an expert in the use of multiple delivery platforms, "game- theory", and social networking in learning.

Christopher Allen

Chief Strategy Officer

Allen Interactions

Christopher Allen is the chief strategy officer at Allen Interactions, providing direction to feature development and design, product training, and market focus. Christopher brings more than seven years of experience in digital content creation and distribution, as well as leadership experience in publishing and sales management. He holds a master’s degree in organizational management from The George Washington University and is an active triathlete.

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SA102 The Maker Movement: What Making Teaches Us About Curriculum Development

11:00 AM - 11:45 AM Wednesday, October 29

eLearning Tools Stage

The maker movement has won accolades for reinventing education. How can we take the lessons from the maker movement and apply them to curriculum design? What tools do we use for teaching? What aspects of our curriculum are engaging for learning? Do learners have the tools they need to complete their tasks? In this workshop, you will explore how to bring the lessons of the maker movement to curriculum design. 

Steve Howard

Manager of Technical Training Development

FireEye

Steve Howard is manager of technical training development for FireEye. Steve has spent over 15 years developing engaging instructional content, both as an associate and a consultant, for many diverse industries, such as department stores, utilities, the US Navy, healthcare, finance, real estate, and high tech. Steve’s passion is utilizing technology to its best for learning solutions.

Sarah Cox

Instructional Designer

FireEye

Sarah Cox, an instructional designer with FireEye, has worked blending education and technology for more than 15 years. Sarah began making as a program coordinator with Techbridge, an after-school program designed to engage girls with STEM subjects. Sarah has worked as an instructional designer and curriculum developer in the Oakland Unified School District and at LeapFrog before joining FireEye.

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SB102 The Emergence of the Development Management System

11:00 AM - 11:45 AM Wednesday, October 29

Emerging Tech Stage

The development management system (DMS) is the missing piece to the toolset used by L&D. For many years, talent management systems and learning management systems have helped you plan and deliver solutions. However, there has never been a tool to support your development operations. The DMS is the missing link between the planning processes and solution delivery. In this session, you will learn how a DMS facilitates the development process and automates the day-to-day operations across the entire enterprise.

Bill West

President & Founder

RegattaVR

Bill West is the founder of Regatta VR and vice president of Immersive Learning Solutions at NIIT Limited. His career spans Accenture, EY, GP Strategies, Xerox, LEO, Sea Salt Learning, and eLearning Brothers. He founded one of the world's first elearning companies in 2001 and has led the adoption of new technologies for the last 20 years. His expansive client list includes over 100 global companies and his teams have won more than 50 industry awards. He has presented many times at training industry events, on topics ranging from learning methods and game design to virtual reality and xAPI. He's also written two highly-acclaimed books on successful vendor partnerships. His teams have adapted the strongest ID methods into a cohesive methodology for VR design and development, including VR user experience design and xAPI data management.

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SC102 Experience Design: Why Learning and Development Is the Experience Business

11:00 AM - 11:45 AM Wednesday, October 29

Management Xchange Stage

The main driver of learning and development today is to deliver and track sufficient training to minimize company risk and ensure employees understand basic processes and procedures. It is a broken, antiquated way of thinking suited for delivery by dated legacy technology and results in minimally effective programs. In this session you will learn why emotional connections are valuable and how they are created. You will explore the parallel between how exceptional retail and hospitality companies grow by staging experiences to create emotional connections with customers, and how the same thinking, tactics, and tools can apply to learning and development.

Justin Bigart

Founder & CEO

Wisetail

Justin Bigart, the founder and CEO of Wisetail, has spent the last decade designing, building, and applying innovative technology to how people actually learn. Prior to starting Wisetail, he was a runner on the New York Stock Exchange, a technology consultant with Accenture, and a software developer in San Francisco.

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SA103 Responsive and Adaptive HTML5 Multi-device eLearning with gomo

12:00 PM - 12:45 PM Wednesday, October 29

eLearning Tools Stage

Tired of your legacy desktop authoring tool failing to create the beautiful multi-device learning your learners want and need? Looking for responsive and adaptive learning without blowing the budget? It’s time to meet gomo, your new authoring tool. In this session, gomo’s Mike Alcock will be running a live demo of its new authoring tool to show you how easy it is to create your own single-source content for desktops, smartphones, and tablets.

Mike Alcock

Global Sales Director

Instilled

Michael Alcock, global sales director for Instilled and Gomo, is responsible for the company's strategy for UK and worldwide sales, product development, and global marketing. Prior to Gomo, Mike founded Atlantic Link Limited, where he invented the world's first cloud-based authoring tool.

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SB103 Workplace Learning in 2015—What L&D Needs to Know in a Rapidly Changing Landscape

12:00 PM - 12:45 PM Wednesday, October 29

Emerging Tech Stage

Are you a performance-driven company or a training-driven one? Your answer is crucial, because today’s consumer-minded learner has high expectations about engagement and accessibility. How will you respond? Can you connect the dots from learning to performance? Content strategy plays a critical role in managing and measuring content effectiveness once we break it down into small chunks. In this session you’ll learn about the future of learning technology and how it fits into your plans to deliver learning that not only delights, but drives performance. If you are planning your learning architecture for the future, don’t miss this.

Mark Hellinger

CEO

Xyleme

Mark Hellinger is one of the training industry’s leading technologists. Mark has over 25 years of experience, with a track record of building successful technology companies from early-stage private investment through IPO or acquisition. Prior to Xyleme, Mark was CEO of PRAJA, a leader in Business Activity Monitoring that was successfully sold to TIBCO Software, and previously he was President & COO for ERP vendor Interactive Group, responsible for the global expansion that led to its IPO and subsequent sale. Mark is a graduate of the Massachusetts Institute of Technology.

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SC103 Transforming Learning: Social and Video Collaboration

12:00 PM - 12:45 PM Wednesday, October 29

Management Xchange Stage

Find out how new social and video collaboration technologies from IBM can transform the way your people learn. Hear about best practices from customers like Advanced Micro Devices (AMD) and Boston Children’s Hospital, and learn how they are looking beyond the learning management system to a social, collaborative, better way of learning.

Dawn Jaglowski

Offering Manager

IBM

Dawn Jaglowski is an offering manager within the IBM Smarter Workforce Learn group. Her responsibilities focus around defining a comprehensive strategy across the Learn offerings. Dawn has worked in software development for the majority of her career across multiple functions such as architecture, engineering, quality assurance, and technical sales support, with over 15 years of that experience within the offering/product management domain. Dawn has an undergraduate degree from the University of Central Florida and an MBA from Rollins College. Her background also includes creating and delivering learning content as an instructor in both corporate and higher education environments.

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SA104 Sound Matters: Demystifying Sound Design for eLearning

1:00 PM - 1:45 PM Wednesday, October 29

eLearning Tools Stage

Within your content, sound is a sure way to heighten the overall educational experience and move your content into the future. Good sound and sound design can make a training video go from bland to wow. But looking for ways to incorporate sound in eLearning can be overwhelming: How do I record great sound? Where do I get music and sound effects? How much should I pay? Should I license the music? Do I have to license the music? What is licensing? In this session, you will explore solutions to add high-quality sound design to our eLearning videos on a very low budget.

Keith Schreiner

Sound Engineer & Producer

Northwest Power Pool

Keith Schreiner, a sound engineer and producer with Northwest Power Pool, is a music producer, composer, and performer in the Pacific Northwest. He has spent almost two decades developing music that enhances visual experiences, including for award-winning films like Occularist and The Poodle Trainer, television, commercials, musical artists, and his own solo albums. Some of his past clients include Nike, HBO, AT&T, Project Runway, and many more. Most recently, Keith brought his skills to the video production team at Northwest Power Pool to develop original soundtracks and sound design for brand-new eLearning content for engineers in the electrical power industry.

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SB104 Delve and the Office Graph: Connecting Learners to Relevant Content

1:00 PM - 1:45 PM Wednesday, October 29

Emerging Tech Stage

It’s getting more difficult to filter the best and most relevant content that employees need to do their jobs effectively. In this session you will explore a next-generation content feed that aggregates information into one place. Learn about how the Office Graph surfaces signals from email, IM, SharePoint, Yammer, and soon line-of-business applications (i.e., LMS) and organizes it using into a coherent, relevant stream using Delve. It’s like building contextual performance support based on the activity that your learners are already doing today.

Steve Nguyen

Yammer Customer Success Manager

Microsoft

Steve Nguyen, the Yammer customer success manager at Microsoft, helps some of the world's top companies be more successful through their implementation of Yammer. He has a passion for emerging technologies, social collaboration, and helping to make people's lives more productive. Prior to coming to Yammer at Microsoft, Steve was a technology research analyst and served as the L&D technology lead at Cargill.

Paul Agustin

Office 365 Customer Success Manager

Microsoft

Paul Agustin, a graduate of the Whiting School of Engineering from Johns Hopkins University, is an Office 365 customer success manager at Microsoft, where he works with organizations to transform the way they work by using tools like Yammer and Office 365. He is an avid tinkerer and has a passion for all things around education. Paul taught computer programming and algebra for a Maryland high school and was also a learning and development specialist with 3M’s health information division.

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SC104 How the Digital Skills Gap Is Killing Your Team’s Productivity—and What You Can Do About It

1:00 PM - 1:45 PM Wednesday, October 29

Management Xchange Stage

As today’s workforce adopts new technologies, only one in 10 workers consider themselves proficient with the digital tools they use every day. Meanwhile, rapid technological change has led to a skills half-life of just 2.5 years, allowing even the most adept among us to fall quickly behind while the US economy picks up the nearly $1 trillion dollar check in lost productivity. By laying out a digital competency model made up of eight core skills, this presentation provides a tool kit for closing your organization’s skills gap so that you can catch up, keep up, and move ahead.

Alex Khurgin

Director of Learning Innovation

Grovo

Alex Khurgin is a director of learning innovation at Grovo, a learning solution for today’s workforce. A leader in the microlearning movement, Alex has played an integral role in developing Grovo’s methodology, using science and psychology to engineer a learning experience for modern minds. He is also responsible for developing an internal learning culture at Grovo by facilitating a program for professional development and self-directed learning for all employees. Prior to Grovo, Alex developed next-generation educational content at leading ed tech company Knewton. Alex graduated with a BA in philosophy from Amherst College.

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201 Cloud-based or Desktop: Which Authoring Tool Is Right for You?

1:15 PM - 2:15 PM Wednesday, October 29

Van Gogh 2

Today’s eLearning developers have amazing desktop and cloud-based solutions to choose from. However, deciding which tool will best suit an organization’s learning and development needs, both today and in the future, can be an overwhelming challenge. There are a number of factors that you need to explore and understand before you can make a proper authoring-tool purchase decision.

In this session you will explore the pros and cons of desktop and cloud-based content authoring tools. You will learn where each type of tool excels and where it has challenges. You will examine a framework for understanding and evaluating features and benefits as they pertain to different learning development environments. You will leave this session understanding which option best suits your learning development model, which meets your budget goals, and which provides you the most flexibility going forward, making your next purchasing decision easier and more impactful.

In this session, you will learn:

  • The pros and cons of desktop authoring tools
  • The pros and cons of cloud-based authoring tools
  • A framework for evaluating your learning development processes and needs
  • How to choose an authoring system that best matches your learning development (and budget) needs

Audience:
Novice to advanced developers, project managers, managers, directors, and VPs who understand their organization’s learning development model and the challenges they face when deploying authoring tools.

Technology discussed in this session:
Software as a service (SaaS), desktop authoring, and cloud-based authoring.

Paul Schneider

SVP Business Development

dominKnow

Paul Schneider, the senior vice president of business development for dominKnow, has worked in distance communication technologies in academia and corporate for over 18 years, primarily focusing on distance learning. Paul has provided services in most areas of learning, including instructional design, distance education, mobile training, and performance support. He currently oversees operations and business development at dominKnow Learning Systems and has presented at many professional conferences over the past 25+ years. Paul holds a PhD in counseling psychology from the University of Illinois, Urbana-Champaign.

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202 Learning from Marketing—eLearning Engagement for Self-directed Learners

1:15 PM - 2:15 PM Wednesday, October 29

Tower 6

Getting self-directed learners to jump into their LMS and click through the curriculum can be as simple as individual requirements and goals. But people are more effective learners when they are engaged and eager to interact with the content. While we have struggled with this in the training world, the marketing world has had great success in this area.

In this session participants will explore a number of techniques used in the field of marketing that can be applied to learning programs to make content more engaging. You will also explore the types of marketing techniques that can ruin engagement. You will discuss ways that marketing techniques can be tweaked and adapted to better serve organizational learning. You will leave this session with a plan and components that can be used to market your learning content.

In this session, you will learn:

  • The core elements that help marketers engage viewers
  • How those elements can be leveraged to engage learners
  • Which elements can ruin engagement
  • An example of a plan and components for marketing learning content

Audience:
Novice and intermediate designers, developers, managers, directors, and VPs who understand their learners’ consumption habits.

Technology discussed in this session:
Websites, video, mobile.

Eric Oakland

Chief Innovation Officer

TruScribe

Eric Oakland, the chief innovation officer at TruScribe, is a leading expert in messaging and visualization and is the mind behind TruScribe’s products and brand. After creating the first TruScribe whiteboard videos in 2010, and working with psychologist and author Susan Weinschenk, he created Scribology, a unique method of creating engaging content based on principles of neuroscience and behavior.

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203 Designing For When It Matters

1:15 PM - 2:15 PM Wednesday, October 29

Monet 2

To meet the real needs of an organization’s learning and performance strategy, learning programs have to be designed appropriately. On principle, this means acquiring performance objectives, mapping to meaningful practice, presenting models that guide application, supporting with reasonable examples, and making the experience engaging. In practice, you have subject matter experts who don’t have access to what they do, tools that are aligned with knowledge presentation, pre-existing processes and practices that are hard to change, stakeholders who mistake sizzle for steak, and limits on schedule and budget.

In this session, you will explore a case study of an organization’s attempt to successfully meld meaningful outcomes under pragmatic constraints. We’ll discuss what worked, what adjustments had to be made, and what’s still left to figure out. You will leave this session with better context of how to build a learning strategy that works when it really matters.

In this session, you will learn:

  • The principles of learning that achieve outcomes
  • The barriers to success and the tradeoffs that have to be made
  • The lessons learned from a serious attempt to change

Audience:
Novice to advanced designers, developers, project managers, and managers.

Technology discussed in this session:
N/A

Clark Quinn

Chief Learning Strategist

Upside Learning

Clark Quinn, PhD is the executive director of Quinnovation, co-director of the Learning Development Accelerator, and chief learning strategist for Upside Learning. With more than four decades of experience at the cutting edge of learning, Dr. Quinn is an internationally known speaker, consultant, and author of seven books. He combines a deep knowledge of cognitive science and broad experience with technology into strategic design solutions that achieve innovative yet practical outcomes for corporations, higher-education, not-for-profit, and government organizations.

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204 The Good, the Bad, and the Ugly of Gamification

1:15 PM - 2:15 PM Wednesday, October 29

Tower 8

Gamification is one of the hottest buzzwords in the learning world, yet its true benefits are not yet proven or fully understood. We need stories about what works and what doesn’t to enable us to grasp and harness the power and possibilities of this shiny new toy. Instructional designers, trainers, consultants, and others need to know how gaming can work alongside or integrated with both better-known and emerging tools.

In this case-study session you will explore the theory and practice of gamification with concrete stories of both success and failure and the key ingredients of each. You will learn the failures of Success Factors’ first gamification effort, and the lessons learned. You will also examine how it applied those lessons to its next gamification initiative, learn how it succeeded, and see the results. You will walk through the entire step-by-step process of the project, including program design, game mechanics, and technical details.

In this session, you will learn:

  • How to create a successful gamification initiative
  • How to apply basic game elements to a learning event
  • The most important pitfalls to avoid
  • Step-by-step game creation
  • How to gain executive buy-in for learning games
  • How to judge what aspects of gamification will and won’t work for your audience
  • How to optimize content for gamification
  • Quick wins for game mechanics independent of your platform

Audience:
Intermediate designers, developers, project managers, and managers, ideally with a basic knowledge of game design and mobile-application design and development.

Technology discussed in this session:
Responsive design, Google Docs, SurveyMonkey, and Amazon Web Services.

Enzo Silva

Learning Strategist

SAP

Enzo Silva, senior instructional designer for SAP, is an avid learner and instructor who worked in the language-learning field for many years in his home country of Brazil. Enzo is involved in learning mediated by social media, virtual worlds, and games. He currently resides in the greater Atlanta, Georgia area.

Lauren Fernandez

Professional Skills & Development Instructor

Success Factors, an SAP Company

Lauren Fernandez, a professional skills and development instructor for SuccessFactors, specializes in early talent development for SAP’s programs for recent university graduates focusing on key leadership skills for career advancement. She is interested in new, innovative, and creative approaches for millennial-targeted training. Prior to her current role, Lauren was a project manager for the SuccessFactors award-winning learning and development team. Lauren holds a BS degree in economics with an emphasis in business management from the University of California at Santa Cruz.

Omar Zaki

Senior Instructional Designer

SuccessFactors, an SAP Company

Omar Zaki develops technical training and custom software tools for innovative learning programs as a senior instructional designer on the award-winning learning team at SuccessFactors, an SAP company. Omar specializes in developing reusable technological solutions to augment learning in non-traditional training environments such as MOOC, asynchronous, and self-directed learning, and has extensive experience in the telecom, billing, and HR industries. Omar holds a BS degree in computer science from the Georgia Institute of Technology and worked as a software development consultant before becoming an instructional designer and programming instructor in 2007.

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205 Don’t Let Your Interface Get in the Way of Your User

1:15 PM - 2:15 PM Wednesday, October 29

Raphael 1

It’s hard enough to get learners to engage with the content of your eLearning course. This issue is compounded even further when learners can’t figure out how to use the course in the first place. All too often, new eLearning designers put their focus solely into designing the learning content, while at the same time ignoring the interface it’s encapsulated in. This leads to confusion on the part of the learner and disrupts the learning process.

In this session, participants will explore five simple rules for designing an eLearning user interface that promotes engagement, interaction, and learning. Using real-life examples, you will examine how simple interface changes can remove visual distraction and redundancy. You will leave this session able to improve your eLearning courses by removing user interface distraction and promoting intuitive action by the learner.

In this session, you will learn:

  • How bad user interface decisions distract from the learning process
  • Five rules for designing effective eLearning user interfaces
  • How to visually distinguish interactive elements from your course content
  • How to promote intuitive action by the user through visual cues

Audience:
Novice and intermediate designers and developers with a basic knowledge of the purpose and use of eLearning.

Technology discussed in this session:
Articulate Storyline, Articulate Studio.

Tanya Seidel

VP, Finance & Technology

Artisan E-Learning

Tanya Seidel is a vice president of finance and technology at Artisan E-Learning and has over 10 years of experience in the eLearning industry. In addition to managing Artisan’s finance, technology, and marketing landscapes, she is involved in the development and delivery of eLearning courses for a variety of clients and is well-versed in accessibility (Section 508 and WCAG), responsive design, SCORM, and xAPI. Tanya spent more than seven years working for Trivantis, the makers of Lectora. She has been involved not only in creating instructor-led and web-based training programs and materials, but also in leading the design and development of eLearning authoring software and LMSs.

Tim Slade

Creator

The eLearning Designer's Academy

Tim Slade is a speaker, author, award-winning freelance eLearning designer, and creator of The eLearning Designer's Academy. Having spent the last decade working to help others elevate their eLearning and visual communications content, Tim has been recognized and awarded within the eLearning industry multiple times for his creative and innovative design aesthetics. Tim is also a regular speaker at international eLearning conferences, a recognized Articulate Super Hero, and author of "The eLearning Designer's Handbook."

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206 Five Trends Leading to the End of the LMS

1:15 PM - 2:15 PM Wednesday, October 29

Tower 3

Learners are increasingly taking control of their learning. As a result, the role of the learning department is changing from steering to facilitating. The trends affecting this change are already visible, however many learning professionals do not know how what they mean or how to respond to them. Even if they recognize the environment changing around them, they do not know what to do or how to adapt. These changes could ultimately signal the end of the learning department staple—the LMS.

In this session you will explore the five trends that are changing the future of organizational learning: self-directed learning, personalized or adaptive learning, curation, anywhere-anytime-any-device learning, and specialized learning content. You will learn what these trends are and how these trends are leading. You will explore why the LMS, in its current form, may not fit in the future. You will leave this session understanding these trends and how you can prepare yourself and your organization for the future.

In this session, you will learn:

  • The trends that will change the world of learning and development
  • Why the LMS may be dead five years from now
  • What you as a learning professional can do to prepare for this change
  • What you as an organization should do to prepare for this change

Audience:
Novice to advanced designers, developers, managers, and directors.

Technology discussed in this session:
Mobile devices, Experience API, LMSs, and authoring tools.

Kasper Spiro

CEO

Easygenerator

Kasper Spiro is the CEO of Easygenerator. He has over 30 years of experience in the field of learning: teaching, authoring textbooks, designing and creating eLearning, and developing knowledge management systems, user performance support systems, and eLearning systems. Kasper’s experience as a manager also includes being CEO of an early internet startup in the 1990s. At Easygenerator, the goal is to facilitate non-learning professionals in sharing knowledge and creating effective eLearning through Easygenerator’s cloud- based eLearning service.

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207 The Five Best Design Practices for Virtual and Blended Learning

1:15 PM - 2:15 PM Wednesday, October 29

Renoir 1 & 2

Designing for face-to-face delivery is hard enough. How do you transfer those skills to the virtual- and blended-delivery environments? The shift can be daunting because instructional designers don’t have as much experience in virtual deliveries as participants do. Couple that with the fact that when a design falls apart, the participants usually know about it before the facilitator does so spending time on a tight design is critical up front. Plus, designing in the wrong way can be expensive when it comes to programming and technology adoption costs.

In this session you will explore five best practices for designing for the virtual and blended environments. You will learn how to apply traditional design principles in this new delivery landscape. You will discuss the value of an environmental analysis, and how it helps you understand the technology landscape. You will leave this session with an understanding of the common blended-learning design roadblocks and how to overcome them.

In this session, you will learn:

  • How to determine the desired learning outcomes and how to assess mastery of these outcomes
  • How to conduct an environmental analysis to fully understand the learning technology landscape
  • How to map learning objectives to the most appropriate learning outcomes
  • How to create an assessment plan for the individual learning components and for the entire blended program
  • How to create a validated instructional-design plan to manage the development of the blended program

Audience:
Intermediate designers and developers with experience creating learning objectives and familiarity with what learning technologies are available at their organizations.

Technology discussed in this session:
Virtual classrooms, eLearning, and more.

Jennifer Hofmann Dye

Founder and President

InSync Training

Jennifer Hofmann Dye is founder and president of InSync Training. She specializes in the design and delivery of engaging, innovative, and effective modern blended learning. Jennifer has written and contributed to a number of well-received and highly-regarded books including The Synchronous Trainer's Survival Guide: Facilitating Successful Live Online Courses, Meetings, and Events and Live and Online!: Tips, Techniques, and Ready to Use Activities for the Virtual Classroom. Her latest book, Blended Learning (ATD, 2018), introduces a new instructional design model that addresses the needs of the modern workplace and modern learners.

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208 Leveraging Device Affordances to Master Mobile Learning

1:15 PM - 2:15 PM Wednesday, October 29

Tower 7

Mobile design and development is a new discipline for many in the learning industry. A user-centric design-thinking approach is necessary for positive results. However, this type of approach is counter to how most of us have approached instructional design and we must understand it if we are to truly address the mobile learner’s needs.

In this interactive session you will learn how to build amazing mobile learning by leveraging the device’s unique affordances. You will discuss what device affordances are and explore various examples of them. You will examine how best to embrace learner needs and match them against mobile opportunities. You will brainstorm and share your ideas on how to leverage these affordances in learning programs. All content generated during the session will be shared back to the participants for later use.

In this session, you will learn:

  • What device affordances are
  • Why they matter and how to use them
  • Some quick ideas for creating true mobile learning
  • How to embrace the learner’s needs and design effective mobile learning

Audience:
Novice designers, developers, project managers, and managers with a basic understanding of mobile devices and their usage.

Technology discussed in this session:
Mobile devices.

Chad Udell

Chief Strategy Officer

Float and SparkLearn

Chad Udell is the award-winning managing partner, strategy and new product development, at Float and SparkLearn. He has worked with Fortune 500 companies and government agencies to create experiences for 20 years. Chad is an expert in mobile design and development, and speaks at events on related topics. He is author of Learning Everywhere: How Mobile Content Strategies Are Transforming Training and co-editor/author, with Gary Woodill, of Mastering Mobile Learning: Tips and Techniques for Success and Shock of the New.

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209 When Responsive Training Isn’t Enough

1:15 PM - 2:15 PM Wednesday, October 29

Tower 2

Developing content that is meaningful and accessible in a world of multiple devices and varied platforms is a huge challenge for today’s instructional designer. Content developers have to first consider the context in which the training is being consumed, and then try to navigate the devices that might access that training today and in the future. Responsive training design is being heralded as a panacea for this training delivery dilemma, but is it enough?

In this session participants will examine the concept of adaptive or intelligent responsive training development. You will explore a framework to evaluate a training need and the context in which the training is being delivered. You will discuss development strategies and techniques such as simplifying content when needed and adding extra when it makes sense. This session will explore real-world examples and offer 15 tried and true tips for making responsive eLearning adaptive, intelligent, and as effective as it can be no matter what the end user’s device is.

In this session, you will learn:

  • The difference between responsive and adaptive training
  • The current frameworks for responsive and adaptive training development
  • What learning opportunities are best suited to adaptive responsive design
  • Fifteen tried and true tips for making eLearning adaptive and responsive

Audience:
Novice to advanced designers, developers, project managers, and managers with a general understanding of training development and the issues confronting designers trying to develop for a multi-device world.

Technology discussed in this session:
Responsive design, HTML5, iOS and Android OS, various Android and iOS devices (phone and tablet).

Chris Van Wingerden

Sr VP Learning Solutions

dominKnow Learning Systems

Chris Van Wingerden is Sr. VP Learning Solutions at dominKnow Learning Systems, where he leads dominKnow's content and its training and client success teams. In his almost 20 years with dominKnow, Chris has helped create hundreds of hours of online learning programs, from traditional eLearning courses to immersive game-based designs, as well as working in responsive design projects to meet mobile device needs. Chris is also co-host of the popular weekly live video session and podcast, Instructional Designers in Offices Drinking Coffee (#IDIODC). Chris has a BA in adult education and a BA in English literature.

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210 Practical Uses of Intelligent Structured Content

1:15 PM - 2:15 PM Wednesday, October 29

Van Gogh 1

The volume of content in most organizations is getting to a point where manually curating content for various audiences is becoming overwhelming. Sifting through thousands of eLearning packages for relevance to a certain topic, role, or location can be a very time consuming task. The delivery may change, the style of content may change, the packaging and location of content may change, but the volume will continually expand making finding relevant content increasingly difficult for our audiences.

In this session you will learn how computers and systems can be used to curate content for our audiences. You will explore why allowing computers and systems to understand what content is about will allow those systems to filter content that is relevant to a user’s needs or relevant to the context of a user’s situation. You will discover how this will make the increasing volume of eLearning content more manageable. You will leave this session understanding how building intelligence into our content will allow the systems that deliver content to identify the context, understand it, and bring that contextually relevant material to our audience.

In this session, you will learn:

  • What structured content and intelligent content means
  • How to design intelligent content
  • Practical uses for intelligent structured content
  • Tools and development techniques for creating structured eLearning
  • Practical advantages of using intelligent content

Audience:
Intermediate and advanced designers, developers, and managers who are familiar with custom eLearning content development using both rapid authoring tools and custom code. Knowledge of LMS systems, learning record stores, and how computers interact with each would be beneficial.

Technology discussed in this session:
XML, JSON, HTML, JavaScript, rapid authoring tools, structured content tools, intelligent content design, learning management systems, learning record stores, and computer intelligence.

Robert Christie

Digital Learning Systems Specialist

Metrix Group

Rob Christie, a digital learning systems specialist for Metrix Group, has been developing content management and delivery platforms and systems for eLearning and mLearning for the last 13 years. Rob is an expert in technical problem solving and strategy in web design, web application programming, eLearning development, and eLearning systems design and development. His experience ranges from ground-up builds of enterprise eLearning management systems including process design, implementation, and deployment to prototyping bleeding-edge/experimental eLearning technology. He is a leader in the implementation of structured content for eLearning and intelligent-content schema design.

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211 Full-cycle eLearning Project Management Tips

1:15 PM - 2:15 PM Wednesday, October 29

Cézanne 1 & 2

Building eLearning isn’t just about design and development. Each eLearning course or module you develop is essentially a project. Project management can be a daunting task, from goal definition to the post-mortem review. However, proper management of eLearning projects can have more of an impact on success than even design and development.

In this session you will explore an overview of the total project cycle. You will develop an understanding of each phase of the process and learn practical tips for each step along the way. You will leave this fast-moving session with a lot of practical information that can be useful to beginning or advanced project managers in a one-man shop or in a team environment.

In this session, you will learn:

  • How to set project goals
  • How to determine resource needs
  • How and why to choose an authoring tool
  • How to manage the development process
  • How to manage the quality-control process
  • How to deploy to a LMS
  • How to do the project post-mortem preview

Audience:
Novice to advanced designers, developers, project managers, and managers.      

Technology discussed in this session:
N/A

Rick Zanotti

President

RELATE Corporation

Rick Zanotti is the founder and president of RELATE Corporation, an eLearning and multimedia development firm. Prior to RELATE, Rick worked for companies such as LFP, Marsh & McLennan, Day Runner, and Citibank NA. A management consultant, multimedia author, instructional designer, voiceover talent, and videographer, Rick has taught police, military personnel, and students in several countries. Rick studied engineering and business administration with a minor in information systems.

Lieve Weymeis

Consultant/Trainer

Lilybiri’s Consultancy/Training

Lieve Weymeis is a consultant and trainer with Lilybiri’s Consultancy/Training. After years of teaching and research in project management and eLearning, Lieve is now freelancing and specializing in advanced Adobe Captivate; in 2009, she was invited to join the advisory board for Captivate. As an Adobe Certified Expert, Adobe Community Professional, and Adobe Education Leader, Lieve has presented about Captivate and flipped classes both online and face-to-face in the Captivate community and on social media.

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212 How to Integrate a Disruptive Embedded Performer Support Methodology

1:15 PM - 2:15 PM Wednesday, October 29

Degas 1 & 2

Our current training paradigm does an admirable job of transferring knowledge, but no matter how well we accomplish this transfer, knowledge retention works against us when what we really need is flawless performance at the point of work. In short, our training paradigm was never intended to support performers at the point of work. It never was, and it never will be. It’s time for a little disruption!

In this session you will explore embedded performer support (EPS), a new discipline that will evolve any existing training strategy to include the work context where true business value is either generated...or lost. Participants will examine new techniques, new technologies, and new agile development methods to address a rapidly growing need by all businesses. You will learn how integrating EPS tactics and technology into your L&D strategy will compensate for the convergence of learning with work.

In this session, you will learn:

  • How to map a holistic learning and performance environment
  • How to expand and evolve discovery efforts
  • How to build agile, rapid design, development, and delivery of content
  • How to determine the right mix of technology for an EPS solution
  • Where to begin

Audience:
Intermediate and advanced designers, managers, directors, VPs, CLOs, and executives.

Technology discussed in this session:
EPS.

Gary Wise

Founder/Principal Strategist

Human Performance Outfitters

Gary Wise, the founder and principal strategist at Human Performance Outfitters, is a workforce performance strategist and coach with performance consulting fueling his foundational discipline and perspectives. He is a 30- plus-year veteran of corporate L&D gigs and is now a Point-of-Work consultant and coach. Gary’s experience includes several performance support system integrations. He speaks at many local and national events, is a longtime blogger, and advocates for changing things mired in outdated paradigms. He recommends disruptive solutions that normally accompany shifting paradigms.

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213 Subject Experts as Course Developers: Tools, Templates, and Support

1:15 PM - 2:15 PM Wednesday, October 29

Tower 1

Training demands are greater that any one central training department can meet. Departments are always making their own training despite lacking the skills or tools to make it truly effective. Even if subject-matter experts want to partner with a full instructional-design project team, they rarely have the time to do so. And yet despite these challenges, end users still require and deserve a high level of quality in their training programs.

In this case-study session you will learn how Pacific Gas and Electric’s (PG&E) Academy created a number of self-support tools, “brown bags,” communities of practice, and guidelines that enable any business unit to build their own instructor-led training, web-based training, or virtual learning. You will discover how these tools enabled the organization to build more training with fewer resources in a shorter amount of time. You will leave this session with a number of tools, templates, and guidelines that you can take back and adapt for your own organization.

In this session, you will learn:

  • What tools, templates, and guidelines are needed to make a self-support model work for all business units
  • What evaluation measures, checklists, and coaching need to be in place to ensure quality
  • What the business impact is when other groups share in the course-development process
  • How you can adapt and leverage internal training-department standards across the business
  • How you can leverage similar tools, templates, guidelines, and support methods in your organization

Audience:
Novice project managers and managers with a basic understanding of the course development process.

Technology discussed in this session:
Instructor led training, PowerPoint, Microsoft Word, Adobe Connect, Articulate Studio ’13, SharePoint, Yammer, iMovie/iPhone, and Show and Share video portal.

Chuck Barritt

Sr. Learning Strategist

Pacific Gas & Electric

Chuck Barritt has over 20 years of experience in designing, developing, and delivering blended learning solutions for Oracle, Cisco, Apple, Google, and Pacific Gas & Electric (PG&E). Chuck currently is operationalizing virtual-learning technology and instructional best practice at PG&E, balancing innovation with a return on investment. Chuck is focused on learning solutions that blend online communities (text and video), virtual learning, web- based training, instructor-led training, and mobile learning. Chuck has authored papers and a book on reusable learning objects.

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214 Seven Surprising Ways the xAPI Can Improve eLearning Design

1:15 PM - 2:15 PM Wednesday, October 29

Monet 1

There are a number of misunderstandings and misconceptions about the Experience API (xAPI). Many learning departments and organizations aren’t quite sure what the benefits are of xAPI and how to integrate it into their learning solutions. In a time when mobile technologies and informal workplace environments are on the rise, designing comprehensive learning programs to take advantage of these devices and environments can be daunting without the right technology to tie it all together, one that will help improve learning overall.

In this session you will discuss ways the xAPI can improve your learning programs. You will examine the authoring tools that publish for xAPI and how xAPI can drive leaderboards to make learning more engaging. Participants will discover that the effort to implement xAPI is smaller than expected and absolutely worth it. This session will demonstrate seven novel ways that xAPI can be used to overcome some of the most common learning challenges organizations face today.

In this session, you will learn:

  • How to describe xAPI in your own words and explain how it works
  • Innovative ways to use xAPI to make learning more engaging and fun in your organizations
  • How other organizations have used xAPI
  • How to find xAPI resources and communities online

Audience:
Intermediate and advanced designers, developers, project managers, managers, directors, and executives with a basic understanding of eLearning design and development as well as a basic understanding of learning goals and objectives.

Technology discussed in this session:
The xAPI, learning record stores (LRS), the LMS and LCMS, Articulate Storyline, Lectora, WordPress.

Ian Huckabee

CMO

Principled Technologies

Ian Huckabee, the CMO of Principled Technologies, has more than 20 years of operations-management experience in communication-technology industries. Ian is a digital strategist and technologist specializing in social media and training, and has formed partnerships with leading technology companies in the learning and social-media spaces. Prior to founding Weejee Learning, he was vice president of audio operations and marketing for Sony Music Entertainment in New York. Ian served on the board of directors of the Consumer Electronics Association’s TechHome division, representing the wired-home channel.

John Delano

CEO/Co-founder

Saltbox

John Delano is the CEO and co-founder of Saltbox, where he empowers learning development leaders to create innovative performance development ecosystems. A synergist, his experience in learning development, consulting, and entrepreneurship with companies such as AT&T, Comcast, and T-Mobile provides a perspective that crosses the line from academic theory to practical tactics based on real-world success. John works with learning leaders who want to challenge the status quo, disrupt outdated learning models, and innovate to achieve their goals. He holds a bachelor’s degree from the University of Washington and a master’s degree from the University of Portland.

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215 B.Y.O.L.: Everything You Always Wanted to Know About Interactivity in Captivate

1:15 PM - 2:15 PM Wednesday, October 29

Gauguin 1 & 2

It’s all too easy to create boring eLearning with any authoring tool, including Adobe Captivate. What we need to engage learners is to make them interact with the content, not just watch and listen. Interaction does not mean just hitting next, back, and menu, nor does it mean just pressing a glossary button or a mute button. It means pulling the learner into the content and having interactivity involve them at the level of doing, not just seeing.

In this hands-on session, participants will explore the various ways that Adobe Captivate can provide opportunities to provide learners with true interactivity. You will examine ready-made interactions along with drag and drop and other interactive elements. You will discover how quiz questions can be used to engage learners along the way as well. You will leave this session having covered all of the ways you can have your eLearning lessons interact with the learner....yes, all of the ways.

In this session, you will learn:

  • To use Captivate’s built-in interactions
  • To use buttons, click areas, roll overs, and drag and drop
  • To use quiz questions for more than just quizzing
  • To engage learners in every way possible

Audience:
Novice and intermediate designers and developers with a passing understanding of Captivate.

Technology discussed in this session:
Adobe Captivate.

Participant technology requirements:
A laptop with Adobe Captivate installed.

Joe Ganci

President

eLearning Joe

Joe Ganci is the owner and president of eLearning Joe, a custom learning company. Since 1983, he has been involved in every aspect of multimedia and learning development. Joe holds a computer science degree, writes books and articles about eLearning, and is widely considered an eLearning development guru. He consults worldwide and also teaches at conferences and client sites. Joe writes tool reviews and has received several awards for his work in eLearning, including a Lifetime Achievement Award in 1999 and an eLearning Guild Master Award in 2013. His mission is to improve the quality of eLearning with practical approaches that work.

Pooja Jaisingh

Senior Director, Digital Learning

Icertis

Pooja Jaisingh works as a senior director of digital learning at Icertis. She has created several award-winning eLearning courses and authored books and video courses on eLearning tools and technologies. In her previous roles, she worked as a principal eLearning evangelist at Adobe and chief learning geek at a start-up. Pooja is CPTD-, and COTP-certified. She holds a master’s degree in education & economics and a doctorate in educational technology.

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216 B.Y.O.L.: Using Storyline to Build 508-compliant Courses

1:15 PM - 2:15 PM Wednesday, October 29

Raphael 2

Courses that meet the Americans with Disabilities Act (ADA) accessibility requirements are in high demand. However, many instructional designers lack the understanding of what 508 compliance really means, and the competency to effectively develop compliant courses.

In this hands-on session participants will explore how Articulate Storyline can help you create eLearning modules that are more accessible for users. You will discuss some of the important issues related to 508 compliance. You will learn how to use alternate text to describe screen elements. You will build courses with closed captioning effects. You will leave this session understanding the Storyline features that support accessible content.

In this session, you will learn:

  • To list some of the more pressing issues regarding eLearning and 508 compliance
  • To use alternate text to describe onscreen elements
  • To build courses with closed captioning effects
  • To determine which Storyline features support accessible content

Audience:
Novice and intermediate designers and developers who are familiar and comfortable with the basic functions of Storyline.

Technology discussed in this session:
ADA section 508, use of alternate text, closed captioning, Storyline.

Participant technology requirements:
PC or Mac running Windows, Storyline.

Ron Price

Chief Learning Officer

Yukon Learning

Ron Price has over 35 years of experience in organizational effectiveness, leadership coaching, instructional design, spiritual development, and experiential learning. His unique background has allowed him to support a wide range of customers, from schools like Duke University and Harvard Business School to multinational corporations like Sanofi, Amazon, BP, and Pepsico. In 2002, Ron founded a consulting firm and challenge course devoted to increasing organizational performance while developing authenticity and integrity. After joining Yukon, Ron worked closely with the Articulate team to design the certified training programs for the Articulate tools. He is a Guild Master.

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SA105 Why You Should Click

2:00 PM - 2:45 PM Wednesday, October 29

eLearning Tools Stage

This session will discuss the pedagogical advantages of using i>clicker in the classroom, how clickers can increase student engagement, and an overview of the features and benefits of the i>clicker products, including a live demonstration. If time permits, there will also be a brief Q&A session at the end for any inquiries.

Tracy Tanner

i>clicker Specialist Manager

i>clicker

Tracy Tanner is the specialist manager for the North American sales team of i>clicker, a division of Macmillan New Ventures. Prior to joining i>clicker Tracy was the senior technology specialist for Macmillan New Ventures. He holds a bachelor’s degree in anthropology from the University of Utah.

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SB105 The Aftermath of Emerging Tech … Now What?

2:00 PM - 2:45 PM Wednesday, October 29

Emerging Tech Stage

Emerging technologies are always fun and exciting. But what happens after the shine is long gone? We implement the tools and are disappointed. After 20+ years experiencing so many amazing emerging technological advancements, I’ve seen the eLearning industry struggle. While the rapid growth of the eLearning marketplace is undeniable, as practitioners, we find ourselves struggling to stay relevant. Let’s talk about how we can get better at providing business value: Let’s become better partners within the business units. Let’s integrate our systems/processes to better support the changing needs of the business. Let’s talk about how.

Brent Schlenker

Community Director

dominKnow Inc.

Brent Schlenker is community director of dominKnow Inc. Previously, he was the chief learning strategist for Litmos by CallidusCloud. Throughout the last decade he has established himself as an eLearning industry leader blogging and speaking at industry events as an early adopter of new technologies. He has experimented with their viability as learning tools in small, medium, and large enterprises while (re)building training departments and learning the practical business impacts of the training function. From 2007 to 2012 Brent was program director for The eLearning Guild’s DevLearn conference. He holds a bachelor’s degree in media arts and a master’s degree in educational media and computers.

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SC105 Total Learning: Formal, Informal, and Social Learning with the xAPI

2:00 PM - 2:45 PM Wednesday, October 29

Management Xchange Stage

Most online learning designed for today’s workforce has changed little over the last 10 years; it takes the form of a prepackaged course which the learner clicks through. So why, when so much has changed in the way we use technology and digital media, has so little changed in our approach to learning at work? This session provides a practical approach to overcoming this challenge and demonstrates how new learning technology that makes use of the xAPI (including, but not exclusively, Brightwave’s own learning system, tessello) is delivering more effective learning.

Charles Gould

CEO

Brightwave

Charles Gould, the founder and CEO of Brightwave, has 20 years’ experience designing and producing eLearning solutions for corporate clients at PwC, Epic, and BT. During this time he has consulted across all sectors, UK and international, with clients such as Sky, PwC, Bupa, RBS, Vodafone, BP, and BBC.

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F1 How Technology Is Changing the Future of Education

2:45 PM - 3:45 PM Wednesday, October 29

Tower 2

Being a tenured professor for over 30 years, and a part of the education community for decades, has made one thing perfectly clear to Allison Rossett: It’s time for a change. Allison isn’t the only one who thinks change is overdue in education. The President, Bill Gates, the Lumina Foundation, and others all think so too. They all make a case for WHY change must come to universities, the professoriate, and by extension, corporate education. In this session you will explore the more important question related to educational change: How to do it. You will discuss what we can do to change the future of education and examine technology’s important role in changing the structure and culture of education. You will gain an understanding of the forces that will impact the changes coming to educators, universities, and other learning entities near you.

Allison Rossett

Principal

Allison Rossett & Associates

Dr. Allison Rossett, long-time Professor of Educational Technology at San Diego State University, is in the Training magazine HRD Hall of Fame, and was a member of the ASTD International Board of Directors. Recipient of ASTD’s recognition for lifelong contributions to workplace learning and performance and designated a 2008 LEGEND, Allison co-authored Job Aids and Performance Support: Moving from Knowledge in the Classroom to Knowledge Everywhere and a new edition of her book, First Things Fast. Rossett edited The ASTD E-Learning Handbook: Best Practices, Strategies, and Case Studies for an Emerging Field. She also wrote a white paper for the American Management Association, Blended Learning Opportunities and another, on learner engagement, for Adobe Systems. Allison’s client list includes IBM, HP, Ingersoll Rand, the Getty Conservation Institute, Fidelity Investments, Kaiser Permanente, BP, the IRS, Amgen, Royal Bank of Scotland, USAA, National Security Agency, Transportation Security Administration, and several eLearning start-ups. Allison was awarded the Guild Master Award in 2013 for her accomplishments and contributions to the eLearning community.

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F2 Badges: New Currency for Competencies and High-value Credentials

2:45 PM - 3:45 PM Wednesday, October 29

Tower 1

The “badge movement” is gaining momentum, but many organizations are still unaware of their potential. Organizations are starting to award badges to acknowledge worker competencies built on-the-job, and other organizations are recognizing the badges that employees and job candidates have earned elsewhere as a means of improving hiring and new-hire training. In this example-rich session, you will learn about the power of badges, the ecosystem in which they live, and the role they will play for you and your organization. You will explore examples of badges that provide value in competency-based education programs, job training, professional development, and city-wide learning initiatives. You will learn how badges give prospective employers, schools, collaborators, and other learners a more complete picture of knowledge, skills, and abilities. Badge holders are entering the workforce, and they expect business and industry to accept and issue this new currency. This session will help you be ready for them.

Anne Derryberry

Market Analyst

Sage Road Solutions

Anne Derryberry is a learning architect for serious games, simulations and virtual worlds. She works with learning organizations, game developers, tools developers, and analysts as learning architect, advisor, consultant, and industry observer. She is particularly fascinated with: group experience and how groups learn in virtual environments, especially through games; user-generated content; assessment, especially how it relates to LMSs; analysis; and how to make learning and meaningful play into profitable and sustainable business.

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F3 Matching the Right Learning Content with the Right Learning Strategy

2:45 PM - 3:45 PM Wednesday, October 29

Renoir 1 & 2

What is the best way to design instruction for today’s technology tools, for stand-up instruction, and for eLearning? Many designers struggle to answer that question because you must match the right learning content with the right instructional strategy and design instruction in a way that ensures it will “stick” with the learner. Often, this matching can be the difference between success and failure of a learning program. In this interactive session you will learn simple techniques instructional designers use to create compelling and meaningful instruction based on applying proper instructional strategies and techniques to specific types of content. You will explore examples demonstrating how to match content with the right learning strategy that range from creating stories to developing analogies to properly chunking factual content. You will discover how to leverage the correct matching of content to your instructional strategy to create effective, engaging learning opportunities.

Karl Kapp

Professor

Commonwealth University

Karl Kapp, EdD, is a professor of instructional technology at Commonwealth University in Bloomsburg, Pennsylvania who teaches instructional game design, gamification, and online learning design. He keeps busy internationally consulting, training, coaching, and counseling established companies, academic institutions, and startups. He co-founded L&D Mentoring Academy, which helps midcareer learning professionals move to the next level. Karl has authored many books and created several LinkedIn Learning courses. In 2019, he received the ATD Distinguished Contribution to Talent Development Award. His YouTube series, "The Unauthorized, Unofficial History of Learning Game," is his current passion project.

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F4 Building a Learning Ecosystem: A Holistic Approach to Learning and Performance

2:45 PM - 3:45 PM Wednesday, October 29

Cézanne 1 & 2

There are many ways to support learning, including formal, informal, mobile, social, and immersive. Yet, we often look at each approach independently rather than seeing the bigger picture, which limits our thinking of what a truly integrated learning strategy can be. To demystify and manage all this for the highest value, we need more than just a bigger learning toolbox; we need a learning ecosystem—a new organizing framework for what we do. In this session, you’ll examine the characteristics of a learning ecosystem from the perspective of performance and look at the infrastructure, including innovations in technology, needed to support it. You’ll get suggestions on how to identify the strategic drivers and develop the sponsorship needed to grow and sustain a cohesive learning ecosystem in your organization. You’ll explore the future of learning ecosystems—and why this new way of looking at what we do is so important.

Marc Rosenberg

President

Marc Rosenberg and Associates

Dr. Marc Rosenberg is a global expert and speaker in training, organizational learning, eLearning, knowledge management, and performance improvement. He has written two best-selling books, E-Learning, and Beyond E-Learning. His 100 monthly columns, “Marc My Words,” appeared in The eLearning Guild’s Learning Solutions magazine from 2010 through 2018 and are still available online. Marc is past president and honorary life member of the International Society for Performance Improvement, is an eLearning Guild “Guild Master,” has spoken at the White House, debated eLearning’s future at Oxford University, keynoted conferences around the world, authored over 200 columns, articles, white papers, and book chapters, and is frequently quoted in major trade publications. Learn more at www.marcrosenberg.com.

Steve Foreman

President

InfoMedia Designs

Steve Foreman is the author of The LMS Guidebook and president of InfoMedia Designs, a provider of eLearning infrastructure consulting services and technology solutions to large companies, academic institutions, professional associations, government, and military. Steve works with forward-looking organizations to find new and effective ways to apply computer technology to support human performance. His work includes enterprise learning strategy, learning and performance ecosystem solutions, LMS selection and implementation, learning-technology architecture and integration, expert-knowledge harvesting, knowledge management, and innovative performance-centered solutions that blend working and learning.

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F5 Why Mobile Is Critical to the Future of Learning and Performance

2:45 PM - 3:45 PM Wednesday, October 29

Tower 3

Because mobile technologies have changed how we live our daily lives, it is natural to assume that they will also change how we learn. However, some might suggest that mLearning, as a method of supporting learning and performance, is more hype than substance. They built this critique upon a flawed foundation that considers mLearning through the lens of eLearning. mLearning is not eLearning on a mobile device; it is much, much more than that. This panel discussion will explore why mobile technologies are a critical driver for the future of learning and performance, why mobile is critical to the learning conversation, and how mLearning is an entirely new world for learning and performance that we must explore. You will learn how organizations are reinventing learning and performance using mobile technologies, and how you and your organization can utilize mobile in innovative ways. Panelists are members of the advisory group for the mLearnCon Conference and Expo.

David Kelly (Host)

Chairman

The Learning Guild

David Kelly is the Chairman of the Learning Guild. David has been a learning and performance consultant and training director for over 20 years. He is a leading voice exploring how technology can be used to enhance training, education, learning, and organizational performance. David is an active member of the learning community, and can frequently be found speaking at industry events. He has previously contributed to organizations including ATD, eLearn Magazine, LINGOs, and more.

Clark Quinn

Chief Learning Strategist

Upside Learning

Clark Quinn, PhD is the executive director of Quinnovation, co-director of the Learning Development Accelerator, and chief learning strategist for Upside Learning. With more than four decades of experience at the cutting edge of learning, Dr. Quinn is an internationally known speaker, consultant, and author of seven books. He combines a deep knowledge of cognitive science and broad experience with technology into strategic design solutions that achieve innovative yet practical outcomes for corporations, higher-education, not-for-profit, and government organizations.

Robert Gadd

President

OnPoint Digital

Robert Gadd is president of OnPoint Digital and responsible for the company’s vision and strategy. OnPoint’s online and mobile-enabled offerings support more than one million workers and include innovative methods for content authoring, conversion, and delivery extended with social interactions, gamification, and enterprise-grade security for workers on their device or platform of choice. Prior to OnPoint, Robert spent 10 years as CTO of Datatec Systems and president/CTO of spin-off eDeploy.com. He is a frequent speaker on learning solutions—including mobile, informal learning, xAPI, and gamification—at national and international T&D conferences.

Chad Udell

Chief Strategy Officer

Float and SparkLearn

Chad Udell is the award-winning managing partner, strategy and new product development, at Float and SparkLearn. He has worked with Fortune 500 companies and government agencies to create experiences for 20 years. Chad is an expert in mobile design and development, and speaks at events on related topics. He is author of Learning Everywhere: How Mobile Content Strategies Are Transforming Training and co-editor/author, with Gary Woodill, of Mastering Mobile Learning: Tips and Techniques for Success and Shock of the New.

Sarah Mercier

CEO & Strategic Consultant

Build Capable

Sarah Mercier, CEO and strategic consultant at Build Capable, specializes in instructional strategy and learning technology. Sarah is known for translating highly technical concepts and research to real-world practice. She is an international facilitator for the Association for Talent Development and Greater Atlanta ATD Past President. Her innovative learning solutions have been recognized by winning industry awards, such as Best of Show at FocusOn Learning DemoFest for xAPI for Interactive eBooks, and Best Performance Support Solution at DevLearn DemoFest for Critical Success Factors training and assessment tool. Sarah is a frequent speaker at industry conferences and business events on topics such as instructional design and development, accessibility, data strategy, and learning ecosystems. Her work has been published in ATD’s 2020 Trends in Learning Technology, The Book of Road-Tested Activities, TD Magazine, Learning Solutions Magazine, CLO Magazine, and a variety of other training and workforce publications.

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F6 How to Make Community Part of Your Training

2:45 PM - 3:45 PM Wednesday, October 29

Tower 8

Formal training programs cost a lot to produce and maintain so just because people have learning or performance needs doesn’t mean you must build a formal training program—a community can meet a lot of the support workers need in order to learn and do their jobs better. In this session, Tom Kuhlmann will share his experiences from building small communities of practice to Articulate where he manages a community of over 130,000 members. You will discover what makes a community work, discuss how communities help people learn based on their needs as they connect with other learners and experts, and learn about the wealth of resources a community generates that serve as a growing book of knowledge. You will learn what a community is, how to get one to grow, and what it takes to manage it so the members are engaged and active participants.

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SA106 Using High-impact, Low-cost Video for Increased Learner Engagement

3:00 PM - 3:45 PM Wednesday, October 29

eLearning Tools Stage

One way to address the impersonal aspect of eLearning is to use video. Video lets learners see and hear other people who may be addressing them with a story or performing the training’s focal activities. Integrating video can be a daunting and expensive proposition. In this session you will explore the FRBC’s use of “found” video, the tools we already have, and a focus on learners’ needs rather than production value to integrate video and make online training more engaging for our learners without a full video production staff.

Cara Boggs

Senior Instructional Designer

Federal Reserve Bank Chicago

Cara Boggs is a senior instructional designer with the Federal Reserve Bank of Chicago. Cara designs and develops engaging eLearning, mLearning, and blended training solutions. She has held instructional design positions at Hilton, the General Board of Pension and Health Benefits, and Kaplan University. Cara began her career in public education as a high school teacher and transitioned into a consultant role responsible for the design and implementation of student enrichment programs, teacher and administrator professional development, and state accountability initiatives. Cara holds an education specialist degree, a master’s degree in teaching, and an MBA with a concentration in human resources.

Michael Laudone

Sr. Instructional Designer

Federal Reserve Bank of Chicago

Michael Laudone is a senior instructional designer with the Federal Reserve Bank of Chicago. He has been doing instructional design, development, and delivery for the past 25 years and in the past 10 has concentrated on eLearning delivery. At the Fed, Michael brought in more interesting and learner-focused courseware by using instructionally significant interactions, stories, and relevant graphics and animations. He has overhauled a systemwide program that provided technical training on standard applications used at all 12 Federal Reserve Banks with tech-tip videos; each episode deals with a challenge that is met with the standard applications.

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SB106 Train Your Emotions: Biometrics and Learning Games

3:00 PM - 3:45 PM Wednesday, October 29

Emerging Tech Stage

Emotion is a powerful learning tool, forging strong memories and associations. Most games for learning focus on cognition and knowledge, but a new class of games and immersive experiences are focusing on training our emotional and physiological responses. Biometrics can now be used to shape your learning experiences based on your body’s response to a situation or decision. Come join the discussion and learn how the key to future learning may be in your own mind!

Koreen Pagano

Founder & CEO

Isanno, Inc.

Koreen Pagano, founder and CEO of Isanno, Inc., is a globally recognized product leader with deep expertise in learning technologies, skills strategy, AI, analytics, and immersive technologies. Koreen has held product leadership roles building go-to-market strategies and technology and content products for learning, skills, and talent markets at Lynda.com, LinkedIn, D2L, Degreed, and Wiley. Koreen previously founded Tandem Learning in 2008, where she pioneered immersive learning through virtual worlds, games, and simulations. She has taught graduate courses at Harrisburg University and provided advisory and consulting services to emerging tech companies in the VR and education markets. Koreen is a seasoned international speaker and author of the book Immersive Learning.

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SC106 Using Online Training to Generate Leads

3:00 PM - 3:45 PM Wednesday, October 29

Management Xchange Stage

Customer training is increasingly critical to the sales and marketing process, yet for many companies, it is still considered only a support function. In this session you will explore examples of how innovative organizations are integrating customer training into their pre-sales process. You will get specific ideas for how training can impact your top-line growth, as well as best practices for adapting course delivery to this purpose.

Sandi Lin

CEO and Co-founder

Skilljar

Sandi Lin is the CEO and co-founder of Skilljar. Before starting Skilljar, Sandi was a senior manager at Amazon.com, where she helped launch Fulfillment by Amazon, Amazon Local, and the Kindle with Special Offers. Sandi began her career as a transportation planner, then later worked as an economic consultant for corporate tax litigation cases. Sandi holds a BS degree and an MS degree in civil engineering from MIT and an MBA from the Stanford Graduate School of Business.

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SA107 What Else Is in Your Toolbox?

4:00 PM - 4:45 PM Wednesday, October 29

eLearning Tools Stage

eLearning professionals select development software for creating online training, but there are a number of other tools and resources needed to create interesting and engaging training. In this session, you will learn about the best tools and resources (some free) to add to your development toolbox. You will explore tools such as templates, assets, and widgets, as well as other software needed to create training. You will see examples of tools and resources used to enhance development, and you will learn will learn how to access and use these tools.

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SB107 Prototyping Your Learning from Idea to Interactive Visualization

4:00 PM - 4:45 PM Wednesday, October 29

Emerging Tech Stage

Prototyping is an increasingly important need in eLearning. In this session you will learn how to design new courses and apps to gather feedback before starting development; about paper prototyping to tools that help simplify sharing concepts and testing ideas; to create fully interactive previews for desktop and mobile delivery; and which tools you can use as soon as you get back to your office.

Nick Floro

Learning Architect/Imagineer

Sealworks Interactive Studios

Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.

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SC107 Win Hearts, Change Minds, and Build Buy-in: Delivering Powerful Presentations

4:00 PM - 4:45 PM Wednesday, October 29

Management Xchange Stage

What makes your audience care about what you’re saying? Is it your snazzy PowerPoint template, or maybe your amazing charisma? How do you make information connect with an audience? How do you make them care? In this session you will explore the lessons learned via years of surveying sociology, history, and technology to uncover real-world examples of effective communication techniques that grab and keep an audience’s attention. You’ll learn quick, creative, and budget-friendly ways to design engaging presentations that enhance the clarity and impact of your message.

Trina Rimmer

Director, Community and Customer Engagement

Articulate

As the director of community and customer engagement with Articulate, Trina uses her many years of eLearning design and development expertise to guide the creation of inspiring content for our community of workplace learning professionals, E-Learning Heroes. Before joining Articulate, Trina worked as an instructional designer, eLearning developer, and writer focused on delivering creative, engaging, and effective learning solutions to various companies, from global aid organizations to Fortune 500s.

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301 Corporate MOOCs: Adapting an Academic Model for Corporate Learning

4:15 PM - 5:15 PM Wednesday, October 29

Tower 1

The promise of MOOCs is appealing … massive to scale an organization’s limited resources, online on any device, open to people who wouldn’t otherwise have access, but that course part? It gets boring fast. Courses can be too linear, too logical, and too long for digital learners. It’s time to face up to the fact that courses are an artificial way to learn, invented 150 years ago to make farmers into obedient assembly line workers.

In this session you will explore a new way of looking at MOOCs and how they can be applied to corporate learning. You will learn how MOOCs can be fascinating, engaging communities that have bite-sized content at their fingertips. You will explore the results of a recent experiment—a MOOC on corporate MOOCs—and discuss many of the lessons learned along the way. You will leave this session with a number of tips that can be applied to help build a fascinating MOOC people will love.

In this session, you will learn:

  • Alternatives to traditional course models in MOOCs
  • Strategies for creating bite-sized learning opportunities
  • Lessons from a public MOOC implementation
  • Tips to apply in building your own MOOC

Audience:
Novice to advanced designers, developers, project managers, and managers.      

Technology discussed in this session:
MOOCs.

Judy Albers

Principal Consultant, Learning Experience Design

Intrepid Learning

Judy Albers is a principal consultant for learning experience design with Intrepid Learning. Judy, an MSEd, helps leading companies create engaging online learning experiences backed up by neuroscience and research on web behavior. These projects have earned over a dozen awards from across the learning, media, and marketing fields. Prior to Intrepid, Judy served as first vice president of learning technology at JPMorgan Chase, and she facilitated Bank One’s learning governance council during its three straight years as the top-rated bank in the Training Top 100.

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302 Unleash Skynet: Building a Simple AI to Increase Engagement

4:15 PM - 5:15 PM Wednesday, October 29

Tower 7

If you talk to game developers most will agree that building a functional artificial intelligence (AI) for a game engine is usually the most time-consuming part of development. Are there tools that we can use to rapidly develop the look and feel of AI without the resource drain of full AI development? Despite the fact that our development tools have greatly enhanced our abilities to create compelling, engaging content, adding AI elements to our courses can seem like a “bridge too far” for many developers.

In this session, you will explore how adding AI to gamified content can increase your user engagement. You will review some of the attributes of artificial intelligence. You will examine a series of tools you can use to add AI to your content. You will review a demonstration and case study of the AI engine that RAPS created to power a certification training game.

In this session, you will learn:

  • How using AI in your courses can increase engagement
  • How to incorporate simple AI concepts into your course design
  • Techniques for planning and executing your AI behavior
  • How to utilize certain AI strategies in your courses

Audience:
Intermediate designers, developers, project managers, and directors with a basic understanding and appreciation of general game-playing concepts.

Technology discussed in this session:
Articulate Storyline, Adobe After Effects, Adobe Photoshop.

Brian Savoie

Director, Learning Technology

Regulatory Affairs Professional Society (RAPS)

Brian Savoie leads the technological development of courseware directed at regulatory and quality staff within medical device and pharmaceutical companies. Under Brian's oversight, RAPS Online University has seen 100% growth in three of the past five years. Brian is also an award-winning writer and producer who focuses on educational video production. His program, “Mesopotamia: From Nomads to Farmers,” won the Cine Special Jury Prize – one of the highest awards an educational film can receive.

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303 Making an Engaging eLearning Video with Great Audio

4:15 PM - 5:15 PM Wednesday, October 29

Renoir 1 & 2

You’ve created a video, and visually it looks great. At the same time, something about it feels flat to you. You’ve shared the video with others and it seems sort of flat to them as well. The problem is often not with the visuals; it’s with the audio. Video often needs more than just voices to be engaging.

In this session, you’ll explore how to build a memorable soundtrack for your eLearning programs. You will discover how a soundtrack can take videos to new heights and facilitate higher levels of understanding among viewers. You will examine a number of techniques that eLearning developers can leverage to create soundtracks for learning programs. You will leave this session understanding the value a soundtrack can add to eLearning, and tips for how you can build one yourself.

In this session, you will learn:

  • Why you need to think beyond the sound your voiceover is making
  • When music can enhance and when it can detract from your training
  • What makes a good soundtrack and how to form it
  • How to do multi-track mixing and mix-down for your training video
  • How easy it is to imagine great sound and create it
  • Where to get sound effects (SFX) and how to integrate them into your eLearning video soundtrack

Audience:
Intermediate and advanced designers, developers, project managers, and managers.

Stephen Haskin

Principal

Industrial Strength Learning

Stephen Haskin, the principal of Industrial Strength Learning, started in video production and computing in the 1970s. He has worked with digital video and eLearning since the late 1980s, and has been at the forefront of streaming media. Previously, Stephen was a producer and director of film and video and won many awards for his work. He worked for the University of Michigan for several years, but has now returned to the private sector where he currently directs and consults for distance-learning projects and video. Stephen frequently speaks at conferences and seminars, is the author of three books, and is writing a fourth book about media and learning.

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304 Gaining Business Leadership Support: eLearning as a Capitalized Investment

4:15 PM - 5:15 PM Wednesday, October 29

Van Gogh 2

Management often views training efforts as a line expense for a specific period. Rarely is any type of training activity considered an investment apart from specific tangible elements. eLearning and mLearning initiatives are considered investments since they require tangible financial requirements, including technology and supporting infrastructure viewed as capital expenditures.

In this session you will discuss the specific financial literacy tools used to build a comprehensive financial structure to support your eLearning and mLearning projects and gain senior management buy-in. You will explore why trying to convince based only on qualitative factors is insufficient. You will use tools including cost-volume-profit, break-even, and net-present-value to evaluate a training investment—the same tools senior management uses to run the business.

In this session, you will learn:

  • How to define capital investment evaluation tools and apply financial tools to build an effective case for eLearning and mLearning
  • How to utilize the financial results to build a case for an initiative
  • The skills to communicate eLearning and mLearning effectiveness
  • How to implement an eLearning and mLearning budgetary forecasting process to demonstrate the extended impact the initiative will have on an organization
  • How to benchmark financial performance to evaluate the lifecycle of the initiative and assess whether external sources are more effective

Audience:
Novice and intermediate project managers, managers, directors, and VPs with basic comprehension of financial concepts.

Technology discussed in this session:
Excel spreadsheets.

Ajay Pangarkar

Performance Strategist, Author, Managing Partner

CentralKnowledge

Ajay Pangarkar is a Certified Professional Accountant and Certified Training and Development Professional. He's a published author. His third book is titled The Trainers Balanced Scorecard: A Complete Resource for Linking Learning and Growth to Organizational Strategy. Other books include The Trainers Portable Mentor and Building Business Acumen for Trainers. CentralKnowledge was recognized by TrainingMag in 2008 as Project of the Year for their work with Apple. He's also an award-winning writer winning the 2014 and 2015 prestigious TrainingIndustry.com Readership and Editors' Award. Ajay was recently awarded Elearning Magazine's 2016 Learning Champion. Ajay is a regular on the #1 Montreal Talk Radio morning show.

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305 Going Under the Hood of Responsive Design

4:15 PM - 5:15 PM Wednesday, October 29

Monet 2

It is increasingly challenging for designers and developers to create content that works well across an ever-increasing number of devices. Screen sizes and aspect ratios vary tremendously, and instructional designers and developers do not have the resources to create multiple versions of each project for each type of potential device.  Responsive design has allowed learning content to be flexibly displayed across the diversity of devices while maintaining a single content source.

In this session you’ll learn the HTML and CSS code that creates responsive interactions. You will explore how responsive design is coded. You will discover how responsive design can provide you with high levels of control over your content and how it appears across the gamut of devices used to consume eLearning content. You will leave this session with a greater understanding of how responsive design works and how it can enhance your eLearning projects.

In this session, you will learn:

  • The syntax of responsive design code in CSS
  • How to create optimized views for mobile, tablet, and other specialized devices
  • Techniques to hide and reveal content as appropriate for different-sized devices
  • To evaluate code produced by eLearning tools and further optimize for better responsive design

Audience:
Intermediate and advanced designers, developers, project managers, and managers.        

Technology discussed in this session:
N/A

Mark Lassoff

Founder

Dollar Design School

Over two million people have learned coding and design from Mark Lassoff. Mark and his company are pioneers in new media learning, having created the first streaming media network dedicated to learning workforce and career skills. They produce broadcast-quality learning content that focuses on digital skills such as design, coding, and digital productivity. Mark is an in-demand speaker and has traveled the world to teach. He was named to the 40 under 40 in both Austin, Texas, and Hartford, CT. In 2017, Mark was awarded the prestigious Learning Guild Guild Master Award.

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306 Big Data: Training Needs You Don’t Know About But Have Already Captured

4:15 PM - 5:15 PM Wednesday, October 29

Raphael 1

Many training professionals find it challenging to know if training was effective on the job or if part of the organizational system is not supporting the training delivered. While many training departments collect data under Kirkpatrick’s levels one or two, few are able to track data beyond that. Training departments need a methodology for finding out training needs without on the job observation or having trainees return for a test.

In this session participants will explore the problem-based inquiry (PBI), a method used to systematically mine data that already exists at the organizational level that provides insight into what may need addressing with training. You will learn how this information is mined from the organizational help desk’s database of actions workers struggle with on the job. You will explore the tools and methodologies needed to use the PBI method. You will discover how inexpensive the PBI method is to employ and how it utilizes data already captured by the organization by the help desk.

In this session, you will learn:

  • How to indirectly evaluate training programs
  • How to use the problem-based inquiry method
  • The benefits of indirect training evaluation
  • How to use data already captured to improve training

Audience:
Novice to advanced designers, developers, project managers, managers, and directors with a basic appreciation for the need to assess training effectiveness.

Technology discussed in this session:
The problem-based inquiry methodology.

Matthew Casey

VP of Content and Accreditations

VectorLearning

Dr. Matthew Casey has over 10 years' experience in training solution design, implementation, and testing in a variety of business settings. Matt’s background includes training evaluation methods, training program management in both centralized and decentralized environments, technical communications management, instructional design program management, quality assurance, and help desk management.

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307 Creating Learning Games That Scale

4:15 PM - 5:15 PM Wednesday, October 29

Cézanne 1 & 2

As training professionals we know that practice and repetition builds skills, reinforces knowledge, and aids information retention and recall. However our traditional learning solutions and tools often struggle to provide practice opportunities that allow learners to apply knowledge and build skills in realistic, risk free environments. Even when we have practice opportunities in our curriculum, they may often lack the engagement that motivates learners to repeat and build proficiency and/or mastery over time, and they are difficult to scale to larger audiences.

In this session you will explore the power of games as a tool for learner practice. You will examine the design and development considerations that can help you create learning games that scale across large groups. You will discuss the differences between gamification and learning games, and understand when and where the two should and shouldn’t be used. You will leave this session understanding how games can be used to build measurable proficiency over time for a wide audience.

In this session, you will learn:

  • How to identify opportunities for game-based learning within your business
  • How to design games and use game mechanics
  • How game experiences can be indicators of proficiency and/or performance
  • Why you should think about building reusable-content engines

Audience:
Novice to advanced designers, developers, project managers, managers, and directors with a basic knowledge of instructional design and experience with games.

Technology discussed in this session:
Game mechanics, Flash, HTML, C#, SQL, CallLab, and FlexQuest Creator.

Ryan Alm

Director of eLearning and Multimedia

Fidelity Investments

Ryan Alm has spent the past 11 years in the training industry including facilitation, instructional design, e-Learning design/development, and currently as the Director of Learning Technologies for Fidelity Investments' Workplace Investing Training group. In his current role, Ryan oversees the production processes, R&D, tools and staffing of the organization's team of e-Learning developers, consultants and instructional designers. He’s a life-time student of “all things design,” and has combined this interest with a passion for learning to elevate the design and development of technology- based instructional solutions. Ryan holds a B.A. in Economics from the University of Cincinnati.

James Hill

Senior eLearning Consultant

Fidelity Investments

James Hill is a senior eLearning consultant for the PI-FI learning and development organization at Fidelity Investments. He has pioneered many learning-game solutions during his four years at Fidelity, developing scalable gaming solutions that allow instructional designers to concentrate on the learning content and rapidly produce engaging emotive learning content. Prior to joining Fidelity, James was an eLearning developer for over 18 years working in Europe and the USA with clients like Bentley, Aston Martin, and Porsche to create innovative and creative learning solutions.

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308 Google Glass and the Future of Mobile Learning

4:15 PM - 5:15 PM Wednesday, October 29

Tower 2

As valuable as courses are, there will always be times when performance support is more appropriate. But in order to have really effective just-in-time learning support, people need to be able find and use it quickly and effortlessly. Performance support needs to be available wherever you are and whenever you need it. More importantly, the performance-support tools of the future are hands free.

In this session you will explore Google Glass, and the possibilities that hands-free devices like it open up for mobile learning and performance support. You will learn how Google Glass works, and examine examples of unique learning and performance solutions being developed for the device. You will compare how wearable performance support compares to that delivered on other mobile devices such as smartphones and tablets. You will leave the session with new ideas and inspiration for how you might use mobile devices and wearable technology in your own organization.

In this session, you will learn:

  • How you can use Google Glass for distance coaching
  • Why Google Glass is so effective for hands-free performance support
  • How you can use Google Glass for context-sensitive performance support
  • What the future of immersive learning might hold

Audience:
Novice designers and developers.

Technology discussed in this session:
Google Glass, smartphones, tablets, and Oculous Rift.

Ruth Haddon

COO

LEO Learning

Ruth Haddon, the COO of LEO Learning, joined the company as a university graduate. She soon worked her way up through the ranks over seven years, eventually becoming a finalist for E-learning Designer of the Year at the E-learning Awards. When LEO opened its New York office, she moved to the new location as COO.

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309 Intelligent Learning Design: Redefining Blended Learning

4:15 PM - 5:15 PM Wednesday, October 29

Tower 6

Changing technologies, changing learner behaviors and characteristics, and the way that content is delivered today all impact how learning should be architected. As learning professionals, what are we to make of the explosion of new technologies and their promise to transform how we learn?

In this session participants will be introduced to key considerations for integrating the promise of technologies such as collaboration tools, social networks, and more, into effective learning solutions that achieve tangible results. You will discuss how new technologies and business trends are fundamentally impacting the way we communicate, learn, and share information at work, home, and in our communities. You will examine how to leverage technologies in the context of broader business and social trends to make an impact in your organization.

You will explore a framework upon which new learning programs that leverage new technologies can be implemented.

In this session, you will learn:

  • How to identify traits and characteristics of learners today
  • To assess how new technologies have changed how learning content is offered
  • Relevant industry examples that showcase how technology is used to better enable learning
  • To define a framework from which blended learning design can stem

Audience:
Novice and intermediate designers, managers, and directors with a general knowledge of instructional design principles.

Technology discussed in this session:
A variety of leading edge technologies, tools, and examples of new learning (Yammer, TedEd, QStream, etc.), including the corporate MOOC.

Sara Thompson

Digital Transformation Consultant

CLO

Sara Thompson is a digital transformation consultant and learning technology leader with over 15 years of experience driving innovation in retail operations. Her career is defined by a relentless pursuit of efficiency and automation, leveraging her expertise in learning design, digital solutions, and data analytics. Throughout her professional journey, Sara has consistently demonstrated her ability to bridge the gap between traditional retail practices and cutting-edge digital technologies. She has successfully implemented transformative solutions that enhance operational excellence while aligning with customer-centric values. Sara's passion for process efficiency and automation is the driving force behind her work. As a sought-after consultant and thought leader, she continues to shape the future of retail by pioneering innovative solutions and equipping teams with the skills and knowledge they need to thrive in the digital age.

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310 Ignite! Meme-ing the Future of Learning

4:15 PM - 5:15 PM Wednesday, October 29

Monet 1

Technology has completely changed the way we live, work, and learn. Technology has brought us the Internet, smartphones, tablets, and many more tools that have changed our lives forever. Of course, these same technologies have also brought us memes like Socially Awkward Penguin, Success Kid, and yes, Grumpy Cat.

In this session these two worlds collide as six industry experts use today’s memes to explore the current and future state of learning. The rules of each presentation are simple: Each speaker’s presentation has 20 slides that automatically advance every 20 seconds. That provides each speaker with six minutes and 40 seconds to paint their vision for the future of learning. And there’s one last rule—slides can only use common Internet memes for visuals. Join us for what is sure to be a fun and informative session.

In this session, you will learn:

  • How learning has evolved in recent years
  • How Ignite session formats can create unique learning opportunities
  • What learning might look like years from now
  • Way more about Internet memes than you ever thought possible

Audience:
Novice to advanced designers, developers, and managers.

Technology discussed in this session:
Various technologies.

David Kelly (Host)

Chairman

The Learning Guild

David Kelly is the Chairman of the Learning Guild. David has been a learning and performance consultant and training director for over 20 years. He is a leading voice exploring how technology can be used to enhance training, education, learning, and organizational performance. David is an active member of the learning community, and can frequently be found speaking at industry events. He has previously contributed to organizations including ATD, eLearn Magazine, LINGOs, and more.

Joe Ganci

President

eLearning Joe

Joe Ganci is the owner and president of eLearning Joe, a custom learning company. Since 1983, he has been involved in every aspect of multimedia and learning development. Joe holds a computer science degree, writes books and articles about eLearning, and is widely considered an eLearning development guru. He consults worldwide and also teaches at conferences and client sites. Joe writes tool reviews and has received several awards for his work in eLearning, including a Lifetime Achievement Award in 1999 and an eLearning Guild Master Award in 2013. His mission is to improve the quality of eLearning with practical approaches that work.

Jane Bozarth

Director of Research

The Learning Guild

Jane Bozarth, the director of research for the Learning Guild, is a veteran classroom trainer who transitioned to eLearning in the late 1990s and has never looked back. In her previous job as leader of the State of North Carolina's award-winning eLearning program, Jane specialized in finding low-cost ways of providing online training solutions. She is the author of several books, including eLearning Solutions on a Shoestring, Social Media for Trainers, and Show Your Work: The Payoffs and How-To's of Working Out Loud. Jane holds a doctorate in training and development and was awarded the Guild Master Award in 2013 for her accomplishments and contributions to the eLearning community.

Cammy Bean

Senior Solutions Consultant

Kineo

Cammy Bean started in the industry as a junior instructional designer in 1996 and has since collaborated with hundreds of organizations to design and deliver training programs. She’s worked at small startups, mid-sized training companies, boutique eLearning shops, and as a freelance instructional designer. An English and German studies major in college, Cammy found an affinity for writing and making complex ideas and concepts clear to an audience. In 2009, she helped start up US operations for Kineo, a global provider of learning solutions. Originally Kineo’s VP of learning design, Cammy is currently a senior solutions consultant. In this role she leads the North American sales team, supports clients through the initial discovery process, and manages Kineo’s portfolio of custom client accounts to help organizations meet their strategic business objectives through better learning solutions. She is the author of The Accidental Instructional Designer: Learning Design for the Digital Age – second edition (ATD Press, 2023).

Chad Udell

Chief Strategy Officer

Float and SparkLearn

Chad Udell is the award-winning managing partner, strategy and new product development, at Float and SparkLearn. He has worked with Fortune 500 companies and government agencies to create experiences for 20 years. Chad is an expert in mobile design and development, and speaks at events on related topics. He is author of Learning Everywhere: How Mobile Content Strategies Are Transforming Training and co-editor/author, with Gary Woodill, of Mastering Mobile Learning: Tips and Techniques for Success and Shock of the New.

Jeannette Campos

Adjunct Faculty

University of Maryland, Baltimore County

Jeannette Campos, adjunct faculty at the University of Maryland, Baltimore County, has provided consultative services in the design, development, and delivery of creative learning solutions to clients in the government, nonprofit, academic, and commercial markets. She holds a master of arts degree in instructional systems designs from the University of Maryland, Baltimore County. She has also served as adjunct faculty at the National Labor College and the Community College System of New Hampshire.

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311 Developing a Mobile Learning Strategy for Workers on the Go

4:15 PM - 5:15 PM Wednesday, October 29

Tower 8

On the job performance support is often a key area of professional development that may not always be adequately addressed or sustainable, particularly in instances where workers are part of a mobile/virtual workforce. Traditional forms of training are often leveraged to bridge performance gaps and provide ongoing development opportunities. However, the methods often fail to deliver on the performance support needs of today’s mobile worker.

In this session participants will explore a case study from Saint Elizabeth Health Care that identified the readiness and value of implementing a mobile learning strategy to bridge performance and training gaps by providing just-in-time and just-enough training at the point of need. You will learn from the findings of a pilot study that was conducted to observe the readiness of front line staff to leverage mLearning and the impact it might have as a sustainable performance and training strategy. You will leave this session able to able to identify key factors required to build an mLearning strategy and many fundamental design principles of mLearning.

In this session, you will learn:

  • The key factors required to build an mLearning strategy
  • The fundamental design principles for mLearning
  • The difference in design strategies between mLearning and other forms of training design
  • How mLearning advances just-in-time and just-enough training at the point of need of training strategy

Audience:
Novice and intermediate designers, developers, managers, and directors.

Technology discussed in this session:
Mobile phones.

John Stathakos

Director, Learning Solutions

Saint Elizabeth Health Care

John Stathakos is the Director of the Learning Solutions team at Saint Elizabeth Health Care. In this role, John guides the strategy and production of eLearning, blended learning, classroom-based training, mLearning, leadership, intranet, and orientation. He manages a team of learning professionals, and liaises with stakeholders and partners to ensure his team creates high-caliber solutions that enhance on-the-job performance and business results. Before joining Saint Elizabeth, John worked as a professor, teaching computer- supported learning at the post-secondary level. He holds a PhD degree in instructional design and computer applications, and has 12 years’ experience as an instructional designer developing courses for academic, government, and military- sponsored organizations.

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312 Inspiring Motivation in eLearning: Self-determination Theory in Practice

4:15 PM - 5:15 PM Wednesday, October 29

Tower 3

eLearning is often viewed as a brain dump of knowledge and there is far too little examination of how to motivate the learner. Engaging design elements and interactivity can inspire the learner to complete the module, but it doesn’t necessarily inspire the learner to keep learning and growing. There is a huge opportunity to incorporate motivational strategies from educational psychology in a practical way in eLearning.

In this session you will learn about self-determination theory (SDT), a motivational theory identifying the three basic human needs that are required for growth and achievement: autonomy, competence, and relatedness. You will discuss this theory and explore the proven business benefits of using SDT to motivate learners. You will examine practical examples of how this theory can be realized through the design of thoughtful web-based training deliverables. You will leave this session with a new way of looking at strategies for eLearning that can have long-term positive results for retention, employee development, and employee performance.

In this session, you will learn:

  • What SDT is
  • The three basic learner needs identified in SDT
  • How applying SDT in training helps you meet business and training goals
  • Specific strategies for inspiring motivation in web-based training initiatives

Audience:
Novice designers, developers, project managers, and managers with knowledge of analyzing, designing, or developing learning solutions.

Kristianna Fallows

Supervisor Learning Design

JetBlue University

Kristianna Fallows, supervisor of learning design at JetBlue University, has been working in instructional design for 18 years. She has an MA in applied learning & instruction. She has worked for JetBlue University for seven years. Her passions include travel and adventure, and studying why and how adults learn. She believes providing meaningful learning opportunities is the best way she can help others achieve their dreams. Kristianna loves to share with others how they can apply research-backed learning theories in a practical way in their business environments.

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313 Is the IT Group Giving You a Hard Time? It May Be About to Get Worse.

4:15 PM - 5:15 PM Wednesday, October 29

Van Gogh 1

Learning professionals have long battled what is allowable from an organization’s IT group. Understanding why IT has these issues is the best method of lowering these barriers. In today’s world, data theft has become big business. The IT group sees allowing personal laptops and mobile devices onto organizational networks as a surefire method to data disaster. As such, IT groups often shut all the doors to minimize risks. Opening those doors can yield huge benefits and can be relatively easy—if you know how.

In this session you will learn how easy it is for someone to infiltrate your learning program and use it to attack your organization. You will learn a number of rules you need to employ during development to ensure your training remains safe and how following these rules will put your IT department at ease. You will explore how this process will lower the barriers to successful project implementation.

In this session, you will learn:

  • Why IT likes to say no
  • How to change your online behavior to stay safe and protect your organization
  • Basic mLearning development rules to keep your product clean
  • How easy it is for an attacker to infiltrate your organization’s IT infrastructure
  • How to ensure your mLearning development is not a cause for concern

Audience:
Novice to advanced designers, developers, project managers, and directors.

Technology discussed in this session:
HTML, Base64, Android, and iPhone.

Steve Howard

Manager of Technical Training Development

FireEye

Steve Howard is manager of technical training development for FireEye. Steve has spent over 15 years developing engaging instructional content, both as an associate and a consultant, for many diverse industries, such as department stores, utilities, the US Navy, healthcare, finance, real estate, and high tech. Steve’s passion is utilizing technology to its best for learning solutions.

Neil Lasher

Senior Instructional Designer

FireEye

Neil Lasher, the senior instructional designer for FireEye, is a Fellow of the UK Learning and Performance Institute. Over the last 25 years, Neil has assisted hundreds of companies of all sizes with their learning design and strategy. In 2012 Neil worked for the organizing committee of the London 2012 Olympics, helping to roll out one million hours of learning to 200,000 contractors and volunteers. A recognized expert and thought leader in instructional design and workplace analytics for using technology in learning, Neil is now part of a team of experts delivering learning at FireEye, ranked fourth on the Deloitte 2012 Technology Fast 500.

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314 How Sears Built a Competency Reporting System Using the xAPI

4:15 PM - 5:15 PM Wednesday, October 29

Degas 1 & 2

The tools and technologies that exist today in large learning and development organizations are complex, and they don’t always play nice with each other. This makes it very difficult to build useful reports from the results of learning experiences in multiple systems. One of the new tools that is available that can address this problem is the Experience API (xAPI).

In this session, you will learn about the Sears rollup reporting infrastructure for dozens of competencies across over 200,000 people. You will examine the processes and underlying technologies that are working together as part of the competency reporting system, including the xAPI, HRIS, reporting system, and LMS. You will explore a real example of how to leverage the xAPI and existing systems to reach desired business outcomes. You will discuss implementation challenges and share learnings about the design and planning stages of an enterprise LRS implementation.

In this session, you will learn:

  • How Sears is using an LRS to aggregate data from multiple LMS systems
  • How to translate and migrate historical data from existing systems into an LRS
  • What tools and techniques were used to drive large scale near real-time competency rollup reporting
  • How to sync HRIS data with an LRS to define groups of people

Audience:
Novice to advanced developers, project managers, managers, and directors with a basic high-level knowledge of the xAPI and related LMS/content technologies.

Technology discussed in this session:
Reporting systems, HR information systems, multiple LMSs, the xAPI, learning record stores.

Ali Shahrazad

Co-founder and COO

Saltbox

Ali Shahrazad is the co-founder and COO of Saltbox, where he is responsible for customer success, sales, and marketing. Ali has 12 years of experience in sales training and operations. He has published research in the IEEE Ultrasonics International Symposium on medical device technology while at the University of Washington. Ali is also a contributor to the Experience API eLearning standard.

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315 B.Y.O.L.: Ten Tips and Tricks for Stretching Lectora

4:15 PM - 5:15 PM Wednesday, October 29

Raphael 2

Lectora is a popular development tool that is more powerful than most instructional designers realize. Lectora is extremely malleable, making it possible to do almost anything you can design. However, some users are unaware of how to get the most out of the authoring tool.

In this hands-on session, participants will explore tips and tricks for getting the most out of Lectora. You will learn to control functionality based on current date, move an item in a group individually, and put an item on top of a Flash object. You will examine how to display a student’s name as first-last (switching from last-first), build and display a countdown (or count-up), and how to time events to audio.

In this session, you will learn:

  • How to control functionality based on current date
  • How to move an item in a group individually
  • How to put an item on top of a Flash object
  • How to display a student’s name as first-last (switch from last-first)
  • How to build and display a countdown (or count-up)
  • How to change selected items in a list box based on outside user interaction
  • How to reset individual form elements
  • How to time events to audio
  • How to build conditional functionality with multiple decision points

Audience:
Novice and intermediate designers and developers who are familiar with Lectora X, Inspire, 11, or a comparable rapid development tool.

Technology discussed in this session:
Lectora (version X, Inspire, or 11 are appropriate for this session).

Participant technology requirements:
Laptop with Lectora installed.

Becky Goldberg

Learning Analyst

Travelers Insurance

Rebecca Goldberg has been involved in internal training at Travelers Insurance for more than a decade. She’s worked on all levels of training planning, design, development, and delivery, presenting a wide range of topics (from application training to soft-skill development) to diverse audiences (entry-level to executive). She strives to deliver training products that motivate learners to seek out educational experiences, and which use technology as a tool for increasing knowledge transfer and retention.

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316 B.Y.O.L.: Variables: What Every New Storyline User Wants to Know

4:15 PM - 5:15 PM Wednesday, October 29

Gauguin 1 & 2

As eLearning developers we often get caught up in designing only what we know from experience. The same holds true with eLearning developers using Articulate Storyline. The more you know, the more options and ideas become evident to solving instructional design challenges. The more you know about variable programming in Storyline, the more the world opens up to unlimited design possibilities.

In this hands-on session participants will explore the basics of Articulate Storyline variable programming. You will examine when it is best to use a variable, and when variable programming may not be the right solution. You will discover what a Boolean variable is and review some applications for its use. You will explore numerous tips, techniques, and a few trickeries to get the most out of variables. You will leave this session with several practice source files to practice using variables in your own projects.

In this session, you will learn:

  • About variable types and their differences
  • The various uses of variable types
  • The best time to use a variable
  • Tips on how to best manage multiple variables

Audience:
Novice and intermediate designers and developers with a good understanding of object states, layers, and triggers using Articulate Storyline.

Technology discussed in this session:
Articulate Storyline.

Participant technology requirements:
Laptop with licensed copy of Articulate Storyline or a 30-day trial version.

Kevin Thorn

Director of Development

Artisan E-Learning

Kevin Thorn holds an EdD in instructional design and technologies and is an award-winning eLearning designer and developer. He is the director of development for Artisan E-Learning, and principal owner of NuggetHead Studioz, LLC., a boutique studio specializing in consulting and developing custom learning experiences. Kevin combines his skills in technology, instructional design, eLearning development, illustration, graphic design, animation, video, and educational comics to develop innovative learning solutions. He is a well- known industry speaker and trainer in visual communication, eLearning development, and design workflows and is a certified facilitator in LEGO® Serious Play® methodologies. ?

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SB108 A LEAP for Leadership Development—a 70/20/10 Solution for New Managers

5:15 PM - 6:00 PM Wednesday, October 29

Emerging Tech Stage

This session provides an overview and demo of Capella’s LEAP solution, which supports companies in developing first-time leaders using a 70/20/10 model of development. Research has shown that the most effective way to develop new leaders is to provide support for learning new ideas (10 percent), learning from others (20 percent) and learning from practice (70 percent). LEAP, which stands for learn, evaluate, apply, and perform, enables Capella’s learning partners to use web-based technology to enable deep leadership learning and transformation. Capella utilizes a robust competency-based leadership model based on leading workplace models, strong content and processes for implementing learning in action, and assessments for measuring behavior change on-the-job.

Shelley R. Robbins

Program Director, Leadership and Human Resource Management

Capella University

Shelley Robbins, PhD, is the program director for leadership and human resource management programs for the Capella University School of Business. Shelley has held senior business, consulting, and higher education leadership positions and has consulted with organizations to support leadership, team, and organizational development and transformation. As a founding member of the LEAP design team, she is responsible for leading the development of the LEAP leadership competency model and framework. Shelley currently serves on the editorial board for the Journal of Management and Entrepreneurship and is on the HR.com advisory board for technology enabled learning.

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