MB15 Daily Docent Kickoff
7:30 AM - 8:15 AM Thursday, October 26
St Thomas AB
Karen Hyder
Online Event Producer and Speaker Coach
Kaleidoscope Training and Consulting
Karen Hyder, online event producer and speaker coach at Kaleidoscope Training and Consulting, has been teaching about technology since 1991, when she delivered instructor-led software courses for Logical Operations. She was promoted to director of trainer development, helping trainers improve skills and earn certifications. In 1999 she created a course for trainers using virtual classrooms, and helped launch The eLearning Guild Online Forums in 2004. She continues to host The Guild’s Best of DemoFest, and was honored with the Guild’s Guild Master Award. Currently, Karen provides coaching and production support for a series of online courses at Hearing First, a not-for-profit that serves audiology professionals earning CEUs.
Tracy Parish
Education Technology Specialist
Parish Creative Solutions
Tracy Parish is an accomplished instructional designer, eLearning developer, and consultant based in the Greater Toronto area. With a unique blend of skills in computer programming, adult education, and eLearning design/development, she has built a successful career in instructional design. With over 18 years of experience in instructional design, development, LMS implementation and administration, Tracy is a respected figure in her field. She is a speaker, active Articulate Community Hero, co-host of the Toronto Storyline User Group and webcast Nerdy Shop Talk, the marketing director for the Canadian eLearning Conference, and moderator of the monthly Twitter event #lrnchat.
Kevin Thorn
Director of Development
Artisan E-Learning
Kevin Thorn holds an EdD in instructional design and technologies and is an award-winning eLearning designer and developer. He is the director of development for Artisan E-Learning, and principal owner of NuggetHead Studioz, LLC., a boutique studio specializing in consulting and developing custom learning experiences. Kevin combines his skills in technology, instructional design, eLearning development, illustration, graphic design, animation, video, and educational comics to develop innovative learning solutions. He is a well- known industry speaker and trainer in visual communication, eLearning development, and design workflows and is a certified facilitator in LEGO® Serious Play® methodologies. ?
Phil Cowcill
Senior eLearning Specialist
PJ Rules
Phil Cowcill is senior eLearning specialist at PJ Rules. He started his career in 1983 when he was hired as a technologist at a local college. In 1985 he joined a team to develop Canada's first Interactive Videodisc. He started teaching part-time in 1989, moving to full-time in 1995. He led his class to build one of the first news websites that streamed video in 1996. In 2011 he launched the very first dedicated mobile application development program. Phil retired from full-time teaching in 2015 and moved to working as a contractor with the Department of National Defence as a senior eLearning specialist.
MB16 Measuring Skill Acquisition
7:30 AM - 8:15 AM Thursday, October 26
Montego A
Sonia Malik
Learning Strategist
IBM
Sonia Malik is a solution pathfinder at IBM. She has more than 20 years of experience in the technology industry, spanning both US and international markets. Her background encompasses recruiting and talent management, education and training, strategic alliances, technical and operational roles, team management, account management, skills development, content development, website design, and content curation.
MB17 Improving Learning Accessibility
7:30 AM - 8:15 AM Thursday, October 26
Bermuda A
Russell Stinehour
President & CEO
DigitalChalk
Russell Stinehour is the co-founder, president, and CEO of DigitalChalk. He also served as CEO of CrossLogic, growing the company to 45 software engineers and $8.5 million in revenues. Russ has over 36 years of software experience, 16 years of product management experience with IBM, and is the co-author of four textbooks on software development. He enjoys working with organizations to help the visually impaired use technology; he serves as a member of the advisory board of Industries for the Blind and was named to the North Carolina Commission for the Blind.
MB18 Keeping Your Skills Up-to-Date
7:30 AM - 8:15 AM Thursday, October 26
Bermuda B
Bruce Cronquist
Engineering Training Manager
Dell Technologies
Bruce Cronquist is an engineering training manager with Dell Technologies. He has over 40 years of experience helping people become proficient at testing computer software, training dogs, snowboarding, starting a new career, and more. The last four of his 24 years at Microsoft Corporation were on the engineering excellence team, where he trained testers and developers. Bruce presently manages the training of over 1,200 engineers in the emerging technologies division of EMC/Dell Technologies. He enjoys experimenting and measuring creative solutions leveraging technologies such as flipping the classroom, MOOCs, and eLearning, as well as traditional classroom teaching.
MB19 Getting Started with Project Management
7:30 AM - 8:15 AM Thursday, October 26
Jamaica AB
Megan Torrance
CEO
TorranceLearning
Megan Torrance is CEO and founder of TorranceLearning, which helps organizations connect learning strategy to design, development, data, and ultimately performance. She has more than 25 years of experience in learning design, deployment, and consulting . Megan and the TorranceLearning team are passionate about sharing what works in learning, so they devote considerable time to teaching and sharing about Agile project management for learning experience design and the xAPI. She is the author of Agile for Instructional Designers, The Quick Guide to LLAMA, and Making Sense of xAPI. Megan is also an eCornell Facilitator in the Women's Executive Leadership curriculum.
MB20 Practical L&D Applications for Augmented Reality
7:30 AM - 8:15 AM Thursday, October 26
St Croix A
Cindy Plunkett
Director, Learning Design & Development
PointClickCare
With over 20 years' experience in instructional design, development, and project management Cindy Plunkett is the Canadian eLearning Conference Executive Director, part-time professor in the faculty of education at Ontario Tech University, and co-creator of the Educational Technology for Health Practitioner Education course at the University of Toronto's department of Family and Community Medicine. Cindy has worked with three of the largest academic teaching hospitals in Canada on high profile projects like the SEME program, and has experience speaking and facilitating both nationally and internationally.
MB21 Building a Partnership with SMEs
7:30 AM - 8:15 AM Thursday, October 26
St Croix B
Ashley Chiasson
Senior eLearning Developer
Traliant
Ashley Chiasson is an award-winning instructional designer and eLearning developer with over 15 years of experience. She is the senior eLearning developer at Traliant, where she creates high-quality, binge-worthy compliance training. She holds a masters degree in education (post-secondary studies) and a bachelor of arts in linguistics and psychology.
MB22 Which Authoring Tool Should You Use?
7:30 AM - 8:15 AM Thursday, October 26
Andros AB
Joe Ganci
President
eLearning Joe
Joe Ganci is the owner and president of eLearning Joe, a custom learning company. Since 1983, he has been involved in every aspect of multimedia and learning development. Joe holds a computer science degree, writes books and articles about eLearning, and is widely considered an eLearning development guru. He consults worldwide and also teaches at conferences and client sites. Joe writes tool reviews and has received several awards for his work in eLearning, including a Lifetime Achievement Award in 1999 and an eLearning Guild Master Award in 2013. His mission is to improve the quality of eLearning with practical approaches that work.
MB23 Improving Your Organization's Training Efforts
7:30 AM - 8:15 AM Thursday, October 26
Barbados AB
Jared Garrett
Senior Instructional Designer
Amazon Media Group
Jared Garrett is a senior instructional designer at Amazon Media Group. He has led teams for over 16 years in a variety of settings: foreign language teaching, corporate training, eLearning, curriculum development, learning and training architecture, and team cultivation and building. He makes eLearning, architects complex training solutions, develops and delivers workshop training sessions, and consults on new and existing training—all while doing his own graphic design and writing and publishing adventure novels.
MB24 Trends That Are Reshaping L&D
7:30 AM - 8:15 AM Thursday, October 26
Martinique AB
Myra Roldan
Program Manager, Technical Curriculum
Amazon Web Services
Myra is an L&D thought leader who brings a unique mix of technical, business, and adult education expertise to the game. She is a TEDx speaker, author, and technical designer who has won awards for her learning designs. Her superpower is her natural ability to make complex technical subjects easy to understand by breaking them down in a way that makes it easy to consume and move forward with action. She strives to evoke transformation by doing her part to decolonize technology. Myra works at Amazon and she has earned a Bachelor of Computer Science, MSEd, and an MBA.
MB25 CANCELLED - Making L&D a Business Driver Using Data and Analytics
7:30 AM - 8:15 AM Thursday, October 26
Antigua A
Glenn Bull
CEO & Founder
Skilitics
Glenn Bull is the founder and CEO of Skilitics, which is the creator of an enterprise training development platform designed for integrated learning measurement. The Skilitics platform is fast gaining attention globally for its disruptive and innovative approach to training design and measurement. Glenn is the visionary behind this cloud-based solution and spearheads the company’s global strategy. He is also the editor of TheNewID.com training comic, contributed to by many of the industry’s key thought leaders. Glenn is one of six members of The eLearning Guild Academy’s Advisory Council.
MB26 Using Video in Learning
7:30 AM - 8:15 AM Thursday, October 26
Antigua B
Kick-start your day—and your networking—with Morning Buzz, the popular early-bird discussions held each morning of the conference. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.
Josh Cavalier
Founder
JoshCavalier.ai
Josh Cavalier has been creating learning solutions for corporations, government agencies, and secondary education institutions for nearly 30 years. He is an expert in the field of learning & development and has applied his industry experience to the application of ChatGPT and other Generative AI frameworks for business and life skills. Josh is passionate about sharing his knowledge and has a popular YouTube channel that shares tips and tricks on Generative AI. He is a seasoned speaker, presenting at conferences like DevLearn, Learning Solutions, ATD ICE, TechKnowledge, NAB, and Adobe MAX.
MB27 Virtual Reality for Training
7:30 AM - 8:15 AM Thursday, October 26
Montego C
Dan White
CEO
Filament Games
Dan White, the CEO of Filament Games, wants learning to be associated with meaning and inspiration rather than accountability and drudgery. Accordingly, he believes that learning should be highly interactive and that game-based learning, like project- and inquiry-based learning, is a best practice in the field of education. An alumnus of Cornell University and the University of Wisconsin–Madison, Dan has two primary passions: making outstanding learning games and building sustainable businesses.
MB28 How to Write for Learning Solutions Magazine
7:30 AM - 8:15 AM Thursday, October 26
Montego B
Pamela Hogle
Program Manager
The Learning Guild
Pamela S. Hogle, a program manager at The Learning Guild, focuses on eLearning technology and trends and explores the ways that L&D professionals can lead changes in mindset and behavior throughout their organizations. She brings these interests to her work creating engaging and relevant content for Learning Solutions magazine and Learning Guild conferences. An experienced journalist, technical writer, and eLearning content developer, Pam has worked in Israel and the United States. She holds master's degrees in journalism and human-canine life sciences.
GS03 KEYNOTE: Technology and Storytelling: Making a Difference in the Digital Age
8:30 AM - 10:00 AM Thursday, October 26
Grand Ballroom
Storytelling is a major conduit through which we learn. We’ve learned via stories for all of human history, but technology continues to transform the ways in which we tell stories and connect with one another. Join actor, director, and producer LeVar Burton in this keynote session as he shares the powerful impact that his mentors, technology, storytelling, and science fiction have had on his life and how each has helped shape his incredible life’s work. Be there as Mr. Burton concludes the session with a personal demonstration of how he employs today’s latest technologies in his efforts to educate and enlighten—a world-premiere peek at his latest project, the Reading Rainbow App.
LeVar Burton
Actor, Director, Producer
In the past 30 years, LeVar Burton has done it all—from acting to directing and even producing. He has appeared in numerous television movies, films, and TV series. Mr. Burton is probably best known for his roles as Kunta Kinte in the award-winning miniseries Roots and Lt. Commander Geordi La Forge in the Star Trek franchise, as well as being the host and executive producer of the long-running PBS children’s series Reading Rainbow. The latter series earned Mr. Burton 13 Emmy Awards and five NAACP Awards. Mr. Burton has directed numerous episodes of four Star Trek series, in addition to episodes of Las Vegas and Charmed. He also directed the popular Disney Channel original film Smart House and the critically acclaimed Showtime television movie The Tiger Woods Story.
ELR201 Microvideo Strategies for Rockstars
10:00 AM - 10:45 AM Thursday, October 26
Expo Hall: eLearning Revolution Stage
Chunking, bite-size, and micro: These are all terms you’ve seen in training magazines and blogs, but what does it mean to shorten the length of training content—specifically video? This session will explore what it takes to successfully implement an end-to-end microvideo strategy.
During this session, you will learn strategies for planning, creating, and distributing microvideo content that will make you an L&D rockstar! Mobile devices have greatly increased the opportunity to consume short-form training videos, but there’s more to it than just making and distributing smaller videos. Using the latest neuroscience, you’ll explore how to effectively put together a microvideo strategy for your organization and create effective short-form videos that stick.
In this session, you will learn:
- How to apply learning methodologies to microvideo
- About effective microvideo structures for engagement
- How certain types of video increase cognitive load
- About the importance of video analytics
Audience:
Novice designers, developers, project managers, managers, and directors.
Technology discussed in this session:
Video content management systems and video editing software.
Josh Cavalier
Founder
JoshCavalier.ai
Josh Cavalier has been creating learning solutions for corporations, government agencies, and secondary education institutions for nearly 30 years. He is an expert in the field of learning & development and has applied his industry experience to the application of ChatGPT and other Generative AI frameworks for business and life skills. Josh is passionate about sharing his knowledge and has a popular YouTube channel that shares tips and tricks on Generative AI. He is a seasoned speaker, presenting at conferences like DevLearn, Learning Solutions, ATD ICE, TechKnowledge, NAB, and Adobe MAX.
ELT201 5 Steps to Turning Static PowerPoints into Engaging, Interactive Online Content
10:00 AM - 10:45 AM Thursday, October 26
Expo Hall: eLearning Tools Stage
In the modern age, how do you keep your learners engaged?
Listen in on these best practices for eLearning for HTML5, including how to chunk content, add interactivity, and create non-linear presentations. Learn how to reinforce your subject matter and keep your learners involved by adding exploratory content such as pop-up boxes and glossaries. Got mobile in mind? Making sure images, charts, and tables have a zoom-in feature is a great way to ensure your content gets across regardless of whether your learner is on a desktop, tablet, or smartphone.
In this session, you will learn:
- About analyzing content for eLearning output
- About separating content into smaller, manageable chunks
- How and when to add interactivity throughout a presentation
- About adding trigger animations throughout a presentation
Audience:
Intermediate designers, project managers, managers, content strategists, writers, editors, storyboarders, etc.
Technology discussed in this session:
Stock image websites (Shutterstock, Freepik, etc.), Microsoft PowerPoint, iSpring Suite 8, and the Adobe Creative Suite (namely Photoshop and Illustrator).
Michael Cerantola
Integration Manager
Knowledge One
Michael Cerantola is an integration manager at Knowledge One. He began working in the eLearning world while Flash still reigned supreme. With the gradual demise of Flash over recent years (and its inevitable phase-out), Mike has spent years converting legacy content to display in HTML5 browsers. Working through custom designs, rapid authoring tools, and audio/visual, Mike has faced challenges including browser display inconsistencies and optimization for mobile data plans, all while keeping the source document editable for clients. It became clear to him that PowerPoint plus a rapid authoring tool was the arsenal of choice to keep production costs low while staying profitable.
EMT201 Using Your Mobile Device to Create Amazing Content
10:00 AM - 10:45 AM Thursday, October 26
Expo Hall: Emerging Tech Stage
Are you looking for amazing ways to create content using your mobile device?
In this session, you will learn how to use your phone or tablet to brainstorm, create audio and video recordings, and animate using several mind-blowing apps. You’ll leave the session feeling inspired and be able to apply practical information to use one or more apps on your mobile device.
In this session, you will learn:
- About several programs to help you get creative
- About several free and inexpensive tools to help with brainstorming, being more productive, and creating content, all from your mobile device
- About more than 10 new apps to enhance your production process
- How to start using these tools today
Audience:
Novice to intermediate designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Apps to create audio and video content; creating motion videos with Explain Everything; Microsoft Office Lens and AI; note-taking apps with sketches, audio, video, and photos (OneNote, Evernote, Notes); and apps for mirroring to your laptop or monitor for screen recording and demos.
Nick Floro
Learning Architect/Imagineer
Sealworks Interactive Studios
Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.
INN201 Using Mobile Tech to Help Managers Engage with New Hires Effectively
10:00 AM - 10:45 AM Thursday, October 26
Expo Hall: Innovation Showcase Stage
In those first few weeks, new hires feel excitement, uncertainty, enthusiasm, and discomfort. It can be a roller coaster ride! Line manager engagement has a significantly beneficial impact on new hires’ learning curve and sense of belonging; however, managers are often stretched with multiple responsibilities, and new starters’ needs are relegated.
This session will explore a project that capitalized on mobile device features to shift the new-hire experience from one of passive consumption to active participation while simultaneously making the manager’s role more time-efficient and impactful. The solution delivered better performance, earlier, while reducing attrition.
In this session, you will learn:
- How mobile device features can assist in engaging new hires and managers in the onboarding process?
- How to track accountability from both the learner and their manager
- How the blending of digital, offline, and experiential development activities can cater for the whole learning cycle from exploration to application
- How mobile technology can bring time efficiencies and greater impact to the manager’s role
Audience:
Novice to advanced designers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Web app and mobile learning.
Guy Sellwood
VP, Americas
Prosell Learning
Guy Sellwood, the VP of Americas at Prosell Learning, has over 25 years of performance improvement consulting experience, working with global organizations such as Avis, Dell, PayPal, and Xerox. More recently he has been involved with the development of an onboarding web app to accelerate the performance of salespeople and deliver reduced attrition and higher recruitment ROI for clients. Guy is passionate about active and blended workplace development being the key to sustaining high performance.
Jenna Wisniewski
Senior Program Manager, Learning and Development
Comcast
Jenna Wisniewski is a senior program manager of learning and development for Comcast. Jenna’s background includes instructional design, adult learning theory, and project management, and she has extensive knowledge in many authoring tools, as well as training and development. Jenna is a Comcast- certified trainer and an active member in Women in Cable Telecommunications, ASTD, and the Young Professionals Network. She holds a bachelor of science degree in mass communications/journalism and a master of science degree in instructional technology.
LRV201 Process: The 80%/20% Rule
10:00 AM - 10:45 AM Thursday, October 26
Expo Hall: Learning Revolution Stage
When it comes to people development, 80% percent of what companies need to address has nothing to do with their learning and talent management technology! In fact, by focusing on the functionality and limitations, these companies overlook the critical elements of creating an engaging, personalized development program for their customers (internal and external).
In this session, you will get the entire people development picture, so you can focus on the priorities that make the most lasting and significant change for your organization or the organizations you serve. Join Lisa Edstrom from 3M and Dave Seligsohn from Bluewater as they help you focus on the 80%!
In this session, you will learn:
- How learning, performance, and succession/career pathing are really all the same thing
- How to develop a proper business case for customer education programs
- To expand your concept of user experience to include things like content, reporting, etc. as part of a more business-centric model of learner engagement
- How to best prioritize the multitude of needs to have the broadest and most lasting impact on your learners
Audience:
Novice to advanced project managers, managers, directors, senior leaders, and anyone supporting an external customer base.
Technology discussed in this session:
Learning management systems, TMS, and HRIS.
Dave Seligsohn
VP, Strategic Accounts
Bluewater Learning
Dave Seligsohn has served as the vice president of operations, the vice president of business development, and is currently the VP of strategic accounts for Bluewater Learning. In this role, Dave serves as part of the Bluewater leadership team while focusing on building and sustaining partner relationships and working with clients to design solutions in response to complex and varying business needs. Prior to his time at Bluewater, Dave owned his own consulting firm, specializing in helping business owners ensure long-term viability and success. He also served as a teacher and principal in the public school system for 15 years.
Lisa Edstrom
3M Health Care Academy Global Leader
3M
Lisa Edstrom is the global leader for the 3M Health Care Academy, designed to anticipate and address the professional and continuing education needs of 3M Health Care customers around the world. In this role, Lisa is responsible for leading cross divisional and global teams, driving the development and delivery of trusted high-quality education content and programs that contribute to clinical effectiveness and improved health outcomes. Lisa holds an MBA from the University of St. Thomas, and completed her doctoral studies at the University of Minnesota in educational policy and administration.
MNX201 The Future of Learning: 6 Trends That Will Change Behaviors
10:00 AM - 10:45 AM Thursday, October 26
Expo Hall: Management Exchange Stage
The holy grail of learning is undoubtedly behavior change. It’s said that learning can only be proved when behaviors are affected and one can see an evidenced change in practice. But how realistic is genuine behavior change in a learning program?
LEO is at the forefront of learning innovation and using technology to create engaging learning with positive results. The company uses innovative technologies and strategies, and a focus on real impact measurement, to help organizations drive behavior change in the workplace. So how do they bring these together for real results?
In this session, you will learn:
- What the future has in store for learning
- About six different trends that will change behaviors
- From world-class examples and case studies
- How to use an omni-channel approach
Audience:
Intermediate to advanced managers, directors, and senior leaders (VP, CLO, executive, etc.).
Rose Benedicks
CEO
Dashe & Thomson
Rose Benedicks is a renowned learning design expert and CEO of Dashe & Thomson. She has won awards for her learning experiences and is recognized for her approach to workplace challenges. She excels in aligning learning with business needs and proving the ROI of well-designed learning experiences. She holds a masters in instructional systems technology from Indiana University, is a leading presenter in the industry, and teaches instructional technology at the University of Tennessee, Knoxville.
401 Go Long! What Learning Professionals Can Learn from Fantasy Football
10:45 AM - 11:45 AM Thursday, October 26
St Croix B
When it comes to accurately identifying skill strengths and gaps in a team, many organizations struggle. Typically these decisions are gut-driven rather than based in analytics, and as a result, they often aren’t as effective as they could be. While many organizations want these decisions to be more data-based, it’s not uncommon for them to not know how or where to pull the data needed to create the most successful teams possible.
This session will help you understand how to better use predictive analytics and data to build better, stronger teams of engaged employees using an unexpected example—fantasy football. You’ll start by looking at how fantasy football works and how this strategy can be applied to the workplace. You’ll then discuss how to use statistics and data pulled from multiple sources to help you “draft” a team of knowledge experts. You’ll also explore how to go beyond the self- and peer assessments most organizations have traditionally used and include analytics from sources such as social learning activities, learning management systems, and more to deepen your data.
In this session, you will learn:
- How to use data you might already have, but haven’t used
- How learning and training, when viewed through the lens of analytics, can produce better business outcomes
- How to more effectively enact agile teaming
- How to better use analytics and actionable insights
Audience:
Novice to advanced managers, directors, and
senior leaders (VP, CLO, executive, etc.).
Ryan Rose
Head of Customer Experience and Product Design
Cisco
Ryan Rose is a head of customer experience and product design for the new Cisco Collaborative Knowledge social learning platform. He leads the digital strategy team within Learning@Cisco that supports the development, build- out, and delivery of Cisco Collaborative Knowledge. Ryan is responsible for the overall user experience design, customer experience, and engagement for Cisco Collaborative Knowledge, and he supports the development of the solution’s asynchronous collaboration tools. Working with both the engineering team that is constructing the SaaS offering and the strategy/business team that markets it, he focuses on all facets of the end- user journey.
402 Changing the Face of UI Design for eLearning
10:45 AM - 11:45 AM Thursday, October 26
St Thomas AB
Page-turners, cluttered slides, click Next to continue, and complex menus. These are all words and phrases that you’ll often hear when your users and colleagues discuss what’s frustrating about eLearning. If your users can’t easily navigate through your content or can’t find what they need exactly when they need it, that means they can miss some, or even all, of your important content. The good news is, you can calm that clutter and inconsistency with great UI design.
Throw away those overly cluttered menus and persistent Next buttons. In this session, you’ll reconstruct the face of UI design for your eLearning. You’ll find out how to reignite your passion for eLearning design through a new look at the design process. You’ll learn how to simplify the user experience of eLearning by optimizing the white space in your projects. You’ll then identify what makes great user interface design through critiquing before-and-after examples. Finally, you’ll take a look at the tools of the trade for UI design and learn how to find the perfect inspiration for your next project.
In this session, you will learn:
- Why reimagining UI design for eLearning will change your design process
- How to simplify and improve your users’ experience in eLearning
- How to make the best use of space in your designs
- Where you can find inspirational resources on UI design
Audience:
Novice to intermediate designers and
developers.
Technology
discussed in this session:
Sketch, Adobe Experience Design CC, and Framer.
Melissa Milloway
Sr. Learning Experience Designer
Amazon
Melissa Milloway is a senior instructional designer at Amazon, where she specializes in designing and developing digital learning experiences. She was selected as a “30 Under 30” learning leader for Elliott Masie’s Learning 2014 conference and is an avid blogger in the industry.
403 A Look Ahead: The Now and the Next of Learning and Technology
10:45 AM - 11:45 AM Thursday, October 26
Jamaica AB
Technology continues to advance rapidly, changing how we live and interact with the world around us. Today’s learning professionals face the challenge of staying ahead of this curve and tracking the technologies that are shaping the future of organizational learning, while at the same time recognizing technologies that may be more of a passing fad.
In this session, you will explore the changing face of the learning technology landscape. You will discuss the various technologies that have shifted the landscape of organizational learning. You will examine the common characteristics of these shifts so that you are better equipped to recognize which emerging technologies have the potential to disrupt organizational learning, as opposed to those that are just hype. You will leave this session better prepared to stay ahead of the evolving technology curve.
In this session, you will learn:
- How technology can disrupt organizational learning
- Which technologies are shaping the future
- The common characteristics shared by disruptive technologies
- Tips for staying ahead of the technology curve
Audience:
Novice to advanced designers, developers, senior developers, and managers.
Technology discussed in this session:
Various emerging technologies.
David Kelly
Chairman
The Learning Guild
David Kelly is the Chairman of the Learning Guild. David has been a learning and performance consultant and training director for over 20 years. He is a leading voice exploring how technology can be used to enhance training, education, learning, and organizational performance. David is an active member of the learning community, and can frequently be found speaking at industry events. He has previously contributed to organizations including ATD, eLearn Magazine, LINGOs, and more.
404 Beyond the Hype: Evidence-Based Digital Games
10:45 AM - 11:45 AM Thursday, October 26
Bermuda A
There has been a lot of hype around games for learning. As a result, games are increasingly used in L&D, but many of these games simply target low-level learning using frames such as Jeopardy or Concentration and have only had minimal impact. There is a need to maximize the value from this approach, and to do this you need to design games that support learning objectives and apply proven instructional methods. And to do this well, you need to understand what the research says about the instructional value of games.
In this session, you’ll investigate what the research shows about using games more strategically and effectively in L&D. You’ll begin by defining the key features of a game, considering game genres, and reviewing evidence on what does and does not work in game design. You’ll then look at the research evidence on three important questions for L&D: Does extensive playing of commercial games improve cognitive skills? How can game outcomes be improved by adding proven instructional methods? And how does learning from a game compare with learning from traditional methods?
In this session, you will learn:
- About the key features that make up a game
- How to manage cognitive load in games
- What the evidence says about the value of commercial games to improve mental skills
- How to improve game outcomes by adding proven instructional methods to your game
- What the evidence shows about the value of games versus traditional methods for learning
Audience:
Novice to advanced designers, developers, managers, directors, and
senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
Games delivered via desktop computers as well as
game-specific platforms.
Ruth Clark
Principal
Clark Training & Consulting
Ruth Clark is an expert in evidence-based eLearning. She has written seven books on how to apply research and instructional psychology to learning environments. Ruth is a former president of the ISPI and was honored with the Thomas Gilbert Award for Distinguished Professional Achievement in 2005. Ruth was a featured Legend Speaker at the 2006 ASTD ICE event and has been a regular presenter at eLearning Guild conferences. A past training manager for Southern California Edison, Ruth holds an EdD degree in educational psychology and instructional technology from the University of Southern California.
405 Case Study: First Aid Simulations Using 360-Degree Video and VR
10:45 AM - 11:45 AM Thursday, October 26
Andros AB
Creating and distributing simulation-based training is challenging. Developing a script and storyboard that accurately replicates an authentic environment requires special considerations outside of more traditional mediums used for learning. Acquiring and coordinating talent, equipment, and development skills can take a significant amount of time and resources. With all these barriers, it’s no surprise that the intimidation factor discourages many organizations from developing their own 360-degree video assets, preventing an immersive training experience.
But creating 360-degree video is more feasible than you might expect. In this case study session, find out how St. John Ambulance was able to use 360-degree video with hotspots to create an immersive, interactive simulation that was widely accessible to users, and easier to design and develop than one might initially assume. You’ll find out about the trials and tribulations the team experienced around scripting, location preparation, filming, and editing a 360-degree video. You’ll then discover how they created interactivity by blending different filming techniques with embedded hotspots. Finally, you’ll look at how this kind of content can be distributed using a standard LMS, or by hosting it on YouTube or other 360-enabled video streaming sites.
In this session, you will learn:
- How to use an agile development model when creating 360-degree video
- About a tested pre-production strategy for scripting and creating 360-degree video content
- What makes a suitable 360-degree filming location
- Tips on the dos and don’ts of filming in 360 degrees
- How to reduce scope creep when creating a 360-degree interactive video
- Strategies for building interactivity into 360-degree video
Audience:
Novice to intermediate designers,
developers, and managers.
Technology
discussed in this session:
Articulate Storyline and 360-degree video.
Stevan Anas
Electronic Pedagogy and Information Consultant
St. John Ambulance
Stevan Anas is an electronic pedagogy and information consultant with St. John Ambulance. As the lead interactivity designer for St. John Ambulance BC Council, Stevan was elated when he learned he would be the project manager for a 360-degree mass casualty simulation. He had a game design background and experience in creating multi-linear safety training, but was a novice to filming in 360 degrees. This provided a unique opportunity that challenged Stevan’s preconceptions of scripting, planning, and filming in 360 degrees. With extensive experience in quality assurance testing, he overcame obstacles to help this first-of-its-kind project succeed.
Kurt Tiltack
Managing Partner
Pathways Training and eLearning
Kurt Tiltack is the managing partner of Pathways Training and eLearning. He has held senior positions in many large private organizations and has nearly 20 years of experience leading large-scale corporate training and change initiatives. He holds an MBA and bachelor’s degrees in education and political science. Kurt is also a faculty member of Ryerson University’s Workplace Communication in Canada program. He regularly facilitates courses in leadership, management, employee engagement, and change management training for Canadian business professionals. Kurt has worked with many notable clients, including BMW, Mercedes-Benz, Infiniti, Subaru, TD Bank, VW/Audi, JD Power and Associates, CGI, and LinkedIn.
406 Learner Personas: A Necessary Design Tool for Your Online Courses?
10:45 AM - 11:45 AM Thursday, October 26
Bermuda B
There is some debate about whether personas (or learner profiles, as they’re more commonly known in L&D) are a help or a hindrance. Some argue that personas can end up being a representation of what designers wish their users were like, rather than a true reflection of the users, or that they create distance between designers and users. But others push back on this idea, stating that—when used thoughtfully—personas can increase your empathy for the people you’re designing for, allowing you to keep your work tightly focused on the real needs of your audience and to craft the most effective experiences for them.
In this session, you’ll learn more about what can make learner personas succeed. Good personas are based on real data about learner demographics and behavior, along with educated speculation about personal histories, motivations, and concerns. You’ll uncover how this design concept, when applied properly, can inspire your audience to act in ways that matter to your business. You’ll also look at how to get started with crafting your own personas, including trying your hand at a proto-persona creator that can help you stay focused when creating employee learning or performance support.
In this session, you will learn:
- How using personas can improve engagement and decrease dropout rates
- How personas save time (both yours and your audience’s)
- What personas can tell you about how to grab your audience’s attention, persuade them more easily, and even create a more customized experience for them
- How to begin creating your own personas
Audience:
Intermediate to advanced designers, developers, and managers.
Technology
discussed in this session:
A tool for creating proto-personas.
Monica Cornetti
President
Sententia
Unlike other gamification practitioners, speakers, and consultants, Monica Cornetti has focused intensively on the latest immersive engagement techniques and the latest research in the adult education, corporate training, and talent development fields. A gamification speaker and designer, Monica was recognized as #1 in the Most Influential Women in Gamification who have created a legitimate impact in the gamification industry. At the intersection of learning and play, she is leading a team of trusted, cutting-edge curriculum designers and developers to improve the performance of individuals and organizations across the globe.
Jonathan Peters
Chief Motivation Officer
Sententia
Jonathan Peters, PhD, studies the science and art of motivation. As a speaker, he has helped audiences from Melbourne, Australia to Augusta, Maine more effectively communicate with their customers and team-members. As the chief motivation officer at Sententia, he applies his knowledge and experience to make learning more enticing, engaging, and encouraging through gamification. Dr. Peters is the co-author of Deliberate Fun: The Purposeful Application of Game Mechanics to Learning Experiences. He is also an adjunct professor at the University of Nevada, Las Vegas, though he calls South Padre, Texas home.
407 Copyright, Free Media, and Why Creative Commons Is Your Best Disruption
10:45 AM - 11:45 AM Thursday, October 26
Antigua A
The cost of copyright confusion can affect every stage of the development and delivery process. How much does fear or avoidance inform your decision-making when it comes to finding and using online media? Have you missed out on using fabulous free resources because you weren’t (or your organization wasn’t) sure whether you had the rights to use them? Have you seen others accidentally infringe on someone else’s work because of a misunderstanding about fair use? Copyright can seem like a daunting or boring topic to learn—but it doesn’t have to be.
In this session, you’ll learn about copyright essentials through an entertaining and easy-to-understand snapshot of the law. You’ll discover how to find and use free media properly; how to protect your own work; and how to apply legal concepts, such as the fair use doctrine, to everyday scenarios. You’ll also learn more about where to find free multimedia you can safely use in your projects thanks to public domain, Creative Commons, and open access–licensed works. This session will help you gain an understanding of how you can and can’t legally use media in your work, and will enable you to become more productive and focused as you maximize your financial and creative resources.
In this session, you will learn:
- About copyright law and fair-use basics
- How to find and use free online media properly
- About Creative Commons licenses and which are most accommodating
- How to correctly and easily attribute media you use
- How to protect your work and avoid being sued
Audience:
Novice to advanced designers, developers, and managers.
Barbara Waxer
Copyright & Media Educator
Seattle Film Institute
Barbara Waxer is a copyright and media educator, author, and trainer who teaches at the Seattle Film Institute and Santa Fe Community College. She has authored over two dozen textbooks and online products on copyright, finding and using media, writing for the web, and Adobe and Microsoft software. Her book, Internet Surf and Turf Revealed: The Essential Guide to Copyright, Fair Use, and Finding Media, won the TEXTY Textbook Excellence Award and the New England Book Show Award. Barbara thrives when developing best practices for users and creators of digital content.
408 Case Study: Measuring the Value of Social Learning
10:45 AM - 11:45 AM Thursday, October 26
Barbados AB
More and more people are learning online, independently and at different times. However, in much of the knowledge transfer that occurs, the “learning” is still passed from person to person through social learning. But in L&D it’s not enough to simply bring people together, facilitate learning, and hope for the best. You’ll want to know whether this social learning is effective and how it impacts performance on the job.
In this case study session, you’ll take a closer look at a social learning platform that a team at Anthem created to do this. Operating on the theory that the more engaged a learner is in training, the better they’ll perform on the job, the team developed a social learning platform that evaluates this type of learning, which they compared to job performance. This platform facilitates online learning, but—more importantly—it also measures what each associate does, it creates a summary score, and that score is then compared to on-the-job key performance indicators. You’ll discover how the team created this platform, what they learned along the way, and what results they saw.
In this session, you will learn:
- Which data points are most useful to understand how learning is occurring online
- How the learner engagement score is created, and what goes into it
- How powerful and effective SharePoint can be to enable and scale social learning
- How the actual Nintex Workflow automation works, and how it allowed them to deploy hundreds of spaces for thousands of associates to learn together online
Audience:
Intermediate to advanced designers, developers, managers, directors,
and senior leaders (VP, CLO, executive, etc.)
Technology
discussed in this session:
Microsoft SharePoint, Nintex Workflow, and Nintex Forms.
Stephen Bruington
Learning Infrastructure Designer
Anthem
Stephen Bruington is a learning infrastructure designer for Anthem. He has been engaged in the learning industry in various capacities for the past decade. Over the last several years, Stephen has been researching, exploring, developing, and testing social learning solutions at scale. In addition to the work he does in corporate learning, he is actively involved in the industry through various groups (e.g., on LinkedIn), on Twitter chats, and in attending conferences.
Tony Schwieterman
Learning Infrastructure Specialist
Anthem
Tony Schwieterman is a learning infrastructure specialist for Anthem BCBS. He has over 10 years of experience in training and development, instructional design, and technical support for online training and higher education programs. Tony has designed and taught online courses for Saint Joseph’s College of Maine, Southern New Hampshire University, and Kaplan University. In 2010, he obtained his master of science degree in adult and higher education from the University of Southern Maine.
409 Driving Student Employability with Corporate-Sponsored Badging Programs
10:45 AM - 11:45 AM Thursday, October 26
Montego B
U.S. News and World Report named alternative credentials one of the top five education trends to watch in 2017. IBM and Microsoft are leading this trend by offering career-oriented training and learning pathways, as an alternative to traditional universities and in partnership with universities worldwide. Learners who demonstrate knowledge and competency earn open badges that are easily shared to job sites and professional networks like LinkedIn.
In this session, you will discover how IBM and Microsoft use multiple channels to distribute state-of-the-art, work-focused programs that complement and connect with academic institutions to provide training for in-demand skills. You’ll learn about the types of badges that drive learner engagement, progression of learning, and employment opportunities. You’ll find out how real-time verification of learning achievements cements badge value for learners and employers, while exploring how competencies identified in badges are enhancing employability for learners.
In this session, you will learn:
- How companies like IBM and Microsoft are connecting with academic institutions to provide training for in-demand skills
- Which types of badges drive learner engagement, progression of learning, and employment opportunities
- How organizations use badge program performance data to quantify learner engagement, inform learning program design, and drive strategy
Audience:
Novice to advanced directors and senior leaders (VP, CLO, executive,
etc.). A working knowledge of (or interest in) the development of work-ready
skills and alternative credentials is helpful but not required.
Technology
discussed in this session:
Digital open badge platforms, learning
management systems (LMSs), strategic information systems (SISs), association
management systems (AMSs), and customer relationship management (CRM) systems.
Pete Janzow
Sr. Director and Badge Lead
Pearson
Pete Janzow is senior director of business development in support of the enterprise-class badging platform Acclaim at Pearson. With a keen interest in STEM education, Pete continues to work actively in the fields of workforce development, professional credentialing, and technical education. He is a former director of the American Society for Engineering Education, and has diverse work experience that includes working in higher education and professional segments for publishing companies, ed tech startups, and software companies.
David Leaser
Senior Program Manager, Innovation and Growth Initiatives
IBM
David Leaser is senior program manager of innovation and growth initiatives for the Global Skills Initiative program at IBM. David developed IBM’s first cloud-based learning solution and is the program developer for the IBM Open Badge Program, a leading-edge program to attract, engage, and progress talent. David is the author of a number of thought-leadership white papers on talent development, including Migrating Minds and The Social Imperative in Workforce Development. He has trained more than 4,000 clients and developed more than 30 training manuals and video tutorials.
Selina Winter
Sr. Business Program Manager—Certification
Microsoft Learning
Selina Winter is the senior business program manager—certification for Microsoft Learning. She is responsible for designing Microsoft’s technical certification programs, including Microsoft Certified Professional (MCP), which is comprised of the MCSA, MCSE, and MCSD credentials, Microsoft Office Specialist (MOS), and Microsoft Technology Associate (MTA). Her work ensures that Microsoft certification programs deliver what candidates, schools, and corporations need while maintaining an industry-leading position for both quality and innovation. Modernizing certification at Microsoft is a key focus of her current work and includes such activities as working to more closely align training and certification opportunities, developing real-time learning and certification options, and implementing and managing Microsoft’s certification badging program.
410 Using a Content Aggregator to Create an Integrated Learning Experience
10:45 AM - 11:45 AM Thursday, October 26
St Croix A
Organizational learning is increasingly becoming a blend of multiple assets from a wide variety of resources. How do you combine YouTube videos, a learning vendor course, an SME white paper and PowerPoint, an internal presentation recording, conference proceedings, and other resources into an effective learner experience that you can track and report on? The simple answer is to use a learning stack with a content aggregation front end. But what does that mean?
In this session, you will learn how the combination of a learning stack and a content aggregator can provide a new and unique integrated learning approach for your organization. You will explore the components of a learning stack and examine a content aggregator from both the developer-curator and learner perspectives. You will discover how this approach allows you to solve the problem of integrating diverse content sources and types into a cohesive, measurable learning experience.
In this session, you will learn:
- What integrated learning is, and why it is so valuable to L&D
- About the critical elements of a learning stack
- How to tie elements of the learning stack together to create an integrated learning experience
- What to consider as you migrate to (or build) the infrastructure and practices for an integrated learning culture
Audience:
Intermediate to advanced designers, developers,
managers, and directors.
Technology
discussed in this session:
Learning management systems (LMSs), learning record stores (LRSs),
and aggregation and hosting platforms.
Matt Peters
Global Head of Technical Learning
Visa
Matt Peters has over 30 years of experience in tech L&D in the US and Taiwan. He is currently the global head of technical learning at Visa. Prior to Visa, Matt was head of the global engineering learning teams at Cisco, and prior to that, head of internal tech learning development at Sun Microsystems. He has both managed teams and worked with senior business leaders in North America, China, India, and Europe. He speaks fluent Mandarin and rescues small parrots. He holds a bachelor's degree in economics & statistics from Middlebury and a master of arts in education from the University of Maryland.
411 Caterpillar Empowers Worldwide Dealers with Mobile Learning
10:45 AM - 11:45 AM Thursday, October 26
Trinidad AB
Caterpillar has a proud history of working with independent dealers to distribute and service its machinery and equipment. However, delivering consistent customer service through a network of global dealers is a huge challenge. Recognizing the need to focus on people development, they decided to build a technology ecosystem that would modernize dealer learning and development on mobile, provide seamless collaboration and communication, and supply real-time data and insights.
In this session, you will learn how adopting a mobile-first approach to training and development improved Caterpillar’s content utilization, accelerated their content creation, and provided real data and analytics for assessment. You’ll find out how they reached dealers informally by replacing their LMS and PDFs with a mobile solution, and how they used Inkling to create mobile-ready interactive learning and development documents. The session will show you how you can create enterprise learning solutions that match the technology found in learners’ personal lives.
In this session, you will learn:
- How adopting interactive and on-demand learning content on mobile can increase utilization
- How this approach can drastically improve the time people spend with your learning content
- How Caterpillar’s content creation process using Inkling saved them in production and authoring costs
- What data and analytics you can gather from this approach
Audience:
Novice to intermediate designers, managers, directors, and senior
leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
Inkling
Matt MacInnis
Founder and CEO
Inkling
Matt MacInnis is the founder and CEO of Inkling, a workforce management software company based in San Francisco. Prior to founding Inkling, Matt spent eight years at Apple focused on education, leading Apple's business development efforts in Asia and eventually driving Apple's growth in international markets. Matt holds a BS degree in electrical engineering from Harvard University.
Lindsey Clayton
Instructional Design and Technology Lead, Global Dealer Learning
Caterpillar
Lindsey Clayton is the instructional design and technology lead for global dealer learning at Caterpillar. Lindsey has responsibility for content development processes, standards, and solutions for Caterpillar's global training. Her team is responsible for learning development and technology deployment, driving global consistency of dealer workforce capability to deliver the Cat-brand customer experience.
412 10 Ways You Should Be Using Screencasting but Probably Aren’t
10:45 AM - 11:45 AM Thursday, October 26
Martinique AB
Screencasting is a great way to deliver software training, but that’s not the only use for this approach to multimedia creation. What about using it to create internal production resources by documenting your own development processes? Or how about leveraging it to create other video resources, like a reusable eLearning asset library? There is a wide range of other uses for screencasting that you may never have thought of, and incorporating these uses can make a real difference in your daily workflow.
In this session, you’ll explore 10 new ways to use screencasting to improve your eLearning development process and end product. You’ll discover how screencasting can help you think differently about what you do and how you do it. You’ll then learn how to integrate screencasting into your daily workflow to create both formal and informal assets for your internal and external libraries. You’ll leave this session with lots of practical tips, and ideas for how you can use this approach to video creation in unexpected ways.
In this session, you will learn:
- Why video assets like screencasting are so unique and valuable
- New ways to use screencasting to enhance your work and processes
- How to integrate screencasting into your workflow
- How these new screencasting uses can help you think differently about your development process
Audience:
Intermediate to advanced designers, developers, project managers,
and managers.
Technology
discussed in this session:
ScreenFlow (on Mac), MP4 (export format), and Wistia
(video hosting).
Mike Baron
Founder/Chief Storyteller
ProjectStory
Mike Baron is founder and chief storyteller of ProjectStory. Mike designed, implemented, and authored content- management systems for over 25 clients in a variety of industries. He designed and implemented testing and certification software, scripted and created screencasts for multiple clients covering software and business processing, and wrote and published a case study on user certification and a white paper on business-process analysis. Previously he was manager of the user-interface design group, manager of customer support, and manager of training and documentation for Internet Systems. Mike managed international customer support for a mission-critical banking application used by twenty of the world’s largest banks.
413 Getting Started with Your In-House Video or Podcast Studio
10:45 AM - 11:45 AM Thursday, October 26
Antigua B
Audiences today expect richer multimedia in their online experiences. As a result, it seems like producing videos, podcasts, animation, interactive video, or some other sort of multimedia is on every eLearning team’s mind. However, few are ready to launch into production without first building their knowledge about producing effective multimedia, much less submit a request for video and audio equipment or software without having a good plan in place.
In this session, you’ll find out what hardware components you’ll need to build a video and audio studio for producing high-quality training materials, podcasts, vlogs, and voice-overs. You’ll get recommendations on the best studio equipment for every budget. You’ll also learn about permutations of equipment that are necessary for different types of productions, such as talking head, on-site mobile shoots, interviews, “reality” productions, voice-overs, and low-production-value serials like vlogs. You’ll then find out about all the basic production equipment you’ll need to get started, including cameras, audio capture, lighting, tripods, and even suggested computer hardware and software for editing.
In this session, you will learn:
- About the features of cameras and microphones that are valuable to eLearning multimedia producers
- About the supporting equipment for an internal video studio, including lighting, backdrops, and tripods
- About multimedia editing suites you can use, and what their advantages and disadvantages for eLearning teams are
- About the budget and studio space requirements you’ll need to consider for your internal multimedia production needs
Audience:
Novice to intermediate designers, developers, managers, directors,
and senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
Video cameras, microphones and recorders,
industry-leading screen capture software, video editing suites, and set
equipment (including lights, sound abatement, and media storage).
Ty Marbut
Executive Producer
Ty Marbut Instructional Video
Ty Marbut, executive producer at Ty Marbut Instructional Video, is an independent producer, director, editor, and adviser of instructional multimedia and documentary films. Focusing on training principles drawn from research in cognitive psychology, Ty works with teachers and teams in higher education, private companies, and government to deliver their messages as effectively as possible through multimedia immersion, high level-of-processing interaction, and the efficient use of existing media and human talent. His specialty areas include instructional video production and direction, training others in video production, and interactive video pedagogy.
414 Essential Design and Development Tools—and They’re Free!
10:45 AM - 11:45 AM Thursday, October 26
Montego A
Shrinking budgets and constrained resources have made it more important than ever to make the most of the resources you have when designing learning experiences. Thankfully, the increasing availability of cloud-based applications and other free tools makes it easier than ever to create and develop learning experiences that don’t have to cost a bundle.
This session will focus on some of the most popular and useful free tools to help you design and manage your projects quickly and easily, curated from a list of over 400 free resources. There is something here for everyone, from image and multimedia sources to content creation tools to project management services. You’ll not only leave with a list of tools you can use immediately, but you’ll also learn how to use them and see practical applications for each of them.
In this session, you will learn:
- About over 25 categories of free tools that can be useful for instructional design
- How to use key tools from these categories in your project design
- Which tools will help you manage your project development process
- How to get the most from these tools to develop and deliver quality learning experiences
- How to identify free tools that will make the biggest impact in your budget
Audience:
Novice to advanced designers,
developers, project managers, and managers.
Technology
discussed in this session:
Tools for audio capturing and editing, image
capturing and editing, project management, etc.
Tracy Parish
Education Technology Specialist
Parish Creative Solutions
Tracy Parish is an accomplished instructional designer, eLearning developer, and consultant based in the Greater Toronto area. With a unique blend of skills in computer programming, adult education, and eLearning design/development, she has built a successful career in instructional design. With over 18 years of experience in instructional design, development, LMS implementation and administration, Tracy is a respected figure in her field. She is a speaker, active Articulate Community Hero, co-host of the Toronto Storyline User Group and webcast Nerdy Shop Talk, the marketing director for the Canadian eLearning Conference, and moderator of the monthly Twitter event #lrnchat.
415 BYOL: Storyline 360 Time-Savers
10:45 AM - 11:45 AM Thursday, October 26
Montego DE
Articulate Storyline is easy to learn, which means many people can get pretty far along with little to no help. However, when you pick up a tool this way, sometimes you learn the harder, more time-consuming approaches to tasks and miss out on the tricks that experts use to save time and effort.
In this session, you’ll be introduced to many of the best time-saving tips that will help you use Storyline more effectively. You’ll look at how slide masters and templates can help speed up your development processes without making your content look blandly identical. You’ll then find out how custom default settings and format and animation painters can reduce the number of steps in creating new screens or interactions. Finally, you’ll discover how to leverage duplication and other simple tools in ways that still allow for creative flexibility. Even if you’ve been using Storyline for years, by the end of this session you’ll be able to use this familiar tool more efficiently.
In this session, you will learn:
- How to master the art of using slide masters to build course consistency
- How to set your own defaults to help design slides with less editing
- How the format and animation painters can give you quicker formatting options
- How to create design templates that you can easily reuse and update
- How to use duplication and other simple tools to save time without sacrificing creativity
Audience:
Novice to intermediate designers and
developers.
Technology
discussed in this session:
Articulate Storyline 360.
Participant
technology requirements:
Windows laptop (or Mac running Windows) and Storyline
360.
Ron Price
Chief Learning Officer
Yukon Learning
Ron Price has over 35 years of experience in organizational effectiveness, leadership coaching, instructional design, spiritual development, and experiential learning. His unique background has allowed him to support a wide range of customers, from schools like Duke University and Harvard Business School to multinational corporations like Sanofi, Amazon, BP, and Pepsico. In 2002, Ron founded a consulting firm and challenge course devoted to increasing organizational performance while developing authenticity and integrity. After joining Yukon, Ron worked closely with the Articulate team to design the certified training programs for the Articulate tools. He is a Guild Master.
416 BYOL: Building a Mobile Course in Captivate in 60 Minutes
10:45 AM - 11:45 AM Thursday, October 26
Montego C
While it’s great that Adobe Captivate provides the tools to make a mobile learning course quickly, unfortunately this doesn’t mean everything will automatically work well. If you’re not careful, you might create something that technically can be viewed on a mobile device, but is missing key functionality or just isn’t a good experience on mobile. This can create serious user frustration and lead to people disengaging from what you’ve built (or even not finishing it at all).
All this can be avoided, however, if you take a bit of time up front to consider thoughtful mobile design. In this session, you’ll learn about best practices to keep in mind when designing a Captivate course for mobile. You’ll look at general development tips, and you’ll incorporate some unique methods of showing your content that will provide you with a lot of flexibility in your design while still being mobile-friendly. You’ll then discover how to quickly assemble your assets for a course that is geared for mobile delivery. This session will help you make mobile Captivate experiences that are both quick to develop and guaranteed to work well.
In this session, you will learn:
- How to set up a mobile project in Captivate
- How to insert multistate objects
- Tips for applying best practices of mobile design
- How to create interactive content that is mobile-friendly
- How best to export your Captivate content for mobile delivery
Audience:
Novice to intermediate designers and
developers with basic knowledge of Adobe Captivate.
Technology
discussed in this session:
Adobe Captivate.
Participant
technology requirements:
Laptop running Adobe Captivate (a trial version
will work).
Phil Cowcill
Senior eLearning Specialist
PJ Rules
Phil Cowcill is senior eLearning specialist at PJ Rules. He started his career in 1983 when he was hired as a technologist at a local college. In 1985 he joined a team to develop Canada's first Interactive Videodisc. He started teaching part-time in 1989, moving to full-time in 1995. He led his class to build one of the first news websites that streamed video in 1996. In 2011 he launched the very first dedicated mobile application development program. Phil retired from full-time teaching in 2015 and moved to working as a contractor with the Department of National Defence as a senior eLearning specialist.
ELR202 State of the eLearning Industry: An Interview with Dr. Michael Allen
11:00 AM - 11:45 AM Thursday, October 26
Expo Hall: eLearning Revolution Stage
eLearning Brothers executive director Bill West talks to the legendary Dr. Michael Allen about the insights he’s had since publishing his first Guide to e-Learning and the simplifying concepts and procedures he’s included in his second edition.
They will talk about these changes and how the last edition of Guide to e-Learning uncovers the secrets to creating inspiring eLearning and prepares you to adopt the new innovations. They will explore case studies and techniques you can use to apply them, and how they will change your approach to instructional design.
In this session, you will learn:
- About the newest technologies and techniques
- About successful case studies
- About the keys to success
- About the common points of failure
Audience
Intermediate and advanced designers, developers, managers, directors, and senior leaders.
Michael Allen
Founder and CEO
Allen Interactions
Dr. Michael Allen, founder and CEO of Allen Interactions, has been a pioneer in the eLearning industry since 1975. Dr. Allen has more than 50 years of professional, academic, and corporate experience in teaching, developing, and marketing interactive learning and performance support systems. Dr. Allen has led teams of doctorate-level specialists in learning research, instructional design, computer-assisted learning, and human engineering. He defined unique principles and methods, Successive Approximation process or SAM, and the CCAF design model for designing and developing high impact interactive eLearning experiences that invoke critical cognitive activity and practice.
Bill West
President & Founder
RegattaVR
Bill West is the founder of Regatta VR and vice president of Immersive Learning Solutions at NIIT Limited. His career spans Accenture, EY, GP Strategies, Xerox, LEO, Sea Salt Learning, and eLearning Brothers. He founded one of the world's first elearning companies in 2001 and has led the adoption of new technologies for the last 20 years. His expansive client list includes over 100 global companies and his teams have won more than 50 industry awards. He has presented many times at training industry events, on topics ranging from learning methods and game design to virtual reality and xAPI. He's also written two highly-acclaimed books on successful vendor partnerships. His teams have adapted the strongest ID methods into a cohesive methodology for VR design and development, including VR user experience design and xAPI data management.
ELT202 Creating Your Own Online Video Training
11:00 AM - 11:45 AM Thursday, October 26
Expo Hall: eLearning Tools Stage
In recent years, the notion of leveraging video for streamlining learning has gained significant traction. For instance, in the flipped classroom approach, people watch short videos introducing them to the content before an in-person or virtual class experience, freeing up class time for them to apply the knowledge they’ve gained. However, successfully using this approach requires careful preparation and often demands that instructional designers, instructors, or facilitators master skills related to video production, involving a time commitment that can discourage these time-strapped L&D professionals from experimenting with this innovative technique.
This session will help you address the concerns that may be preventing you from producing your own videos for flipped classrooms or other uses. You’ll look at an overview of the entire production process, from the resources you’ll need to get started to information on how to create and distribute your videos. You’ll also experience a real-time demonstration of recording and editing a short video, allowing you to witness the entire process from start to finish. You’ll leave with the key knowledge you’ll need to start producing your own videos.
In this session, you will learn:
- About the unique challenges of creating video-based lectures
- Multiple techniques for planning and preparing for your videos
- How to choose the necessary hardware to fit your budget and needs
- How a typical video is recorded and then edited for clarity and conciseness
Audience:
Novice to intermediate designers,
developers, managers, facilitators, and classroom instructors.
Technology
discussed in this session:
Smartphones, microphones, screencapture
software, video editing software, and content distribution (video publishing,
file-sharing platforms, podcasting).
Garrick Chow
Senior Staff Author
Lynda.com from LinkedIn
Garrick Chow is a senior staff author at Lynda.com. He has authored more than 100 video courses, covering a diverse range of topics. He regularly leads live classes and seminars at private companies, government agencies, colleges, and universities. Garrick has been a presenter at the Macworld conference and at events for design associations such as AIGA and UCDA. His interests include education technology, audio and music production, digital lifestyle tools, and fitness-related apps and gadgets.
Nick Brazzi
Senior Staff Author
Lynda.com from LinkedIn
Nick Brazzi is a senior staff author for Lynda.com. He has authored over 65 training courses and specializes in desktop operating systems, mobile devices, and desktop productivity software. Before becoming an author, Nick spent four years at Lynda.com as a producer, supporting contract authors creating training courses on a wide variety of topics. He has also worked as a workshop instructor in Apple retail stores and as faculty support at Georgetown University, where he taught workshops on video production and graphic design.
EMT202 The Reality of Creating VR-Based Learning
11:00 AM - 11:45 AM Thursday, October 26
Expo Hall: Emerging Tech Stage
What’s the reality of building virtual reality? The increasing accessibility of VR technology holds powerful promise for learning, but it demands a new approach to creation and construction. VR can deliver uniquely immersive and experiential education, but applied use cases are in their early stages. What new techniques for creation and implementation can you adopt from successful VR learning experiences?
After this session, you will be able to identify VR use case potential: where and how you can best leverage VR learning in a blended environment, especially for quick-win situations where time and budget are limited. You’ll learn about a new creation process for conceptualizing, designing, collaborating on, and developing VR learning solutions. You’ll explore the pitfalls and setbacks that can thwart successful VR solutions, and learn strategic ways to circumvent them. Finally, you will examine an actual case study where this approach was implemented successfully.
In this session, you will learn:
- How to identify ideal use cases for virtual reality learning solutions
- A process for creating VR learning solutions from conceptualization to development
- About the factors that can thwart your VR solution, and how to avoid them
Audience:
Novice to intermediate designers, developers, project managers, and
managers who are aware of virtual reality and agile methods and proficient in
instructional design.
Technology
discussed in this session:
Virtual reality, VR development, Unity, video
editing and production, 3-D rendering tools, KanbanFlow, and VR headsets (e.g.,
HooToo and Google Cardboard).
Vidya Krishnan
Head of Competence & Capability Consulting and Education
Ericsson
Vidya Krishnan is the head of competence and capability consulting and education for Ericsson North America. She has responsibility and a deep passion for transforming how Ericsson creates capability for its customers and their workforces. Vidya has over 20 years of experience in the telecom and IT industry, spanning AT&T, Nortel, and Ericsson. She holds a BS degree from Princeton and an MS degree from Stanford in electrical engineering, with a specialization in sustainability. She and her team are dedicated to transforming how, where, and when effective learning takes place in a networked society.
Ryan Moore
Virtual Reality and Media Specialist
Ericsson
Ryan Moore is a learning development and media specialist at Ericsson. He is responsible for developing content for next-generation training programs on technology such as virtual reality, augmented reality, serious games, and mobile applications. He also works closely with video editing, audio editing, and digital motion graphics. Ryan has a bachelor of science degree from Minnesota State University–Moorhead in graphic communications, and a master of interactive technology degree from Southern Methodist University.
Sasha Almanza
Project Manager
Ericsson
Sasha Almanza is a project manager and business consultant at Ericsson, where he oversees the execution of some of the most prominent development projects. Sasha led and executed custom courseware projects that resulted in the successful upgrade and integration of a major client’s 4G nationwide network. In addition to helping create, implement, and revise the department’s web-based learning solutions standards and best practices, Sasha has also served as the training team lead for T-Mobile USA’s Uprising, one of Ericsson’s largest BSS implementation projects worldwide.
INN202 Run a Learning Hackathon in Less than a Day!
11:00 AM - 11:45 AM Thursday, October 26
Expo Hall: Innovation Showcase Stage
Some of the most forward-leaning companies have embraced hackathons to promote innovation. A hackathon is an event where, within a finite amount of time, creatives get together in small teams to design, build, and demo a new product or feature. But how do you get people involved? How do you run a hackathon if you have never done it before? What if you don’t have 24 to 48 hours to run one?
Whether you’re a veteran or you’re trying it out for the first time, this session will provide you with guidance, an outline, and tips for a successful and fun hackathon. Hackathons are a great place to network, so be prepared to share your interests, skills, and hackathon goals with your peers. This is not brainstorming—this is about creating solutions that have action plans and outcomes!
In this session, you will learn:
- How to plan your own hackathon event for your organization or a team
- How to use templates for consistent and action-oriented outcomes
- How to get subject matter experts, peers, and others in your organization to help generate new ideas
- How to create something amazing through the hackathon process
Audience:
Novice to advanced designers, developers, project managers,
managers, and directors.
Technology
discussed in this session:
Apps including Wunderlist and Moodboard.
Darren Nerland
Sr. Learning Strategist
Knowplicity
Darren Nerland is a senior learning strategist at Knowplicity, where he works on disruptive, innovative, and emergent digital learning technologies and methodologies. Darren aligns key leaders and stakeholders on the implementation of learning initiatives for the enterprise. He is an expert technologist with a demonstrable track record of bringing complex learning systems from requirements through design into scalable production. His experience includes working at the executive level to determine how training strategies and awareness can effect and sustain positive behavioral change. Darren is an accomplished and dynamic leader with strong global learning strategy and measurement experience.
LRV202 Moving Beyond “Assign/Comply/Track”
11:00 AM - 11:45 AM Thursday, October 26
Expo Hall: Learning Revolution Stage
Technology has advanced far beyond the simple ability to assign and track courses. Have we kept up with the pace? How do we deliver significance, immediacy, and relevancy to people within organizations and empower them to achieve more than they ever have before? Today’s complex challenges require dynamic breakthrough solutions.
In this session, you’ll revisit a traditional metaphor around workforce enablement and see it transform it into one that truly elevates organizations and people within them to new heights. Expect to leave this session with practical implementation ideas that foster enduring connections between people and learning experiences in your organization.
In this session, you will learn:
- How to take your organization from a basic compliance-based metaphor to one that truly influences and shapes organizational and individual excellence
- The key elements within your organization that can be harnessed to bring about (and sustain) true transformation
- Best practices and capabilities in organizations today and among your fellow participants
- Practical tips and tricks for making a measurable impact in your organization today
Audience:
Novice and intermediate managers, directors, and senior leaders.
Technology discussed in this session:
Learning content management systems (LCMS), learning record stores (LRS), learning management systems (LMS), xAPI, Xyleme.Jennifer Rogers
Director of Learning and Performance Solutions
Bluewater Learning
Jennifer Rogers is the director of learning and performance solutions at Bluewater Learning, where her role is to utilize her more than 15 years of experience in the learning industry and passion for learning transformation to help design, build, support, and sustain best-in-class corporate learning organizations and ecosystems. She daily leverages her learning leadership experience in a large Fortune 200 company, and holds both Certified Professional in Learning and Performance (CPLP) and Project Management Professional (PMP) designations. Additionally, Jennifer holds a BS in communication sciences and an MA in curriculum and instruction from the University of Texas at Austin.
MNX202 10 Tips for Effective Social Learning
11:00 AM - 11:45 AM Thursday, October 26
Expo Hall: Management Exchange Stage
Social learning involves creating spaces for people to learn, facilitated by technology and connected within communities.
This session will walk you through 10 top tips for designing and running a successful social learning program in your organization. The session will have a practical focus, considering aspects of design, technology, delivery, facilitation, and assessment. For each of the 10 tips, you will examine: (1) the challenge; (2) a real-life case study; (3) where things typically go right—or wrong; and (4) practical advice on what you can do about it.
In this session, you will learn:
- About challenges you will face when designing social learning
- About real-life case studies of how social learning is being implemented
- Where things typically go right (or wrong) in social learning programs
- Practical tips for overcoming challenges
Audience:
Novice to advanced designers, developers,
project managers, managers, and directors.
Julian Stodd
Author and Founder
Sea Salt Learning
Julian Stodd is an author and founder of Sea Salt Learning, a global learning consultancy helping organizations adapt and thrive in the social age. Much of his consultancy work is around the need for social leadership, the design of scaffolded social learning, planning for organizational change, and the impacts of social collaborative technology. Julian comes from an academic background in communication theory, psychology and neurophysiology, learning design, educational psychology, museum education, and philosophy. He is a proud global mentor with the Cherie Blair Foundation for Women, and a Trustee of Drake Music, a charity that works to break down disabling barriers to music through education and research. He was awarded the Learning Performance Institute’s Colin Corder Award for Services to Learning in 2016. He has written 10 books, including The Social Leadership Handbook, Exploring the World of Social Learning, and A Mindset for Mobile Learning.
ELR203 eLearning Innovation at PayPal
12:15 PM - 1:00 PM Thursday, October 26
Expo Hall: eLearning Revolution Stage
How can you help learners feel connected during asynchronous experiences? How can you tailor a standard eLearning experience in a way that makes it feel personalized? How can orientation be standardized without losing its impact? Could you, in your wildest dreams, imagine your compliance eLearning courses being completed by word of mouth and recommendations alone?
This session will illustrate, with specific examples, the success that PayPal has been enjoying in each of these areas through creative design and innovative technology via award-winning products created in partnership with eLearning Brothers Custom.
In this session, you will learn:
- About technologies that can help you inject social and personalized experiences into asynchronous learning
- From examples of an online orientation series so popular it replaced the mainstream classroom experience
- From an example of online compliance training so engaging that it’s being completed by word of mouth and recommendations alone
- New ideas for how eLearning can jump off the page in your organization
Audience:
Novice to advanced designers, developers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Articulate Storyline, Flash, and the MEAN stack (Mongo DB, Express, Angular JS, Node JS).
Misty Harding
Program & Instructional Design Manager
eLearning Brothers
Misty Harding, a program and instructional design manager for eLearning Brothers, has been a workplace learning and performance professional for nearly 20 years, specializing in instructional design, eLearning, facilitation, and training management. She has built and led instructional design, eLearning, and corporate training teams for companies like eBay and Qualfon and has designed award-winning products and managed learning product relationships for many Fortune 500 companies.
Stephen Dornsife
Director, Learning and Development
PayPal
Stephen Dornsife is a director of learning and development at PayPal. Responsible for PayPal’s global professional skills portfolio, Stephen’s main focus is helping employees reach where they want to be without losing sight of where they are. Stephen and his team offer a range of professional development solutions through multiple modalities to upskill employees, managers, and leaders in all regions of the globe. With a long history in the financial sector, Stephen has deep experience with instructional design, learning and development, and talent development.
ELT203 Speeding Up Your Workflow with Articulate 360
12:15 PM - 1:00 PM Thursday, October 26
Expo Hall: eLearning Tools Stage
Articulate knows that eLearning developers like you face consistent challenges: Creating engaging courses that look great on mobile devices. Developing great-looking eLearning without a budget. Iterating on courses with SMEs. And developing your skills.
Articulate 360 was built to address all of these problems and help you get more done. Articulate 360 includes award-winning authoring apps, Storyline 360 and Rise, that make it easy to create mobile learning; over two million course assets; a project review app; and live online training with experts like Tom Kuhlmann. In this session, you’ll find out how to use these apps to speed up your workflow.
In this session, you will learn:
- How to jump-start your projects with templates, characters, and stock photos from Content Library
- How to create custom, interactive eLearning for any device with Storyline 360
- How to speed project reviews with Articulate Review
- How to create responsive eLearning right in your web browser with Rise
Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Articulate 360 apps, including Storyline 360, Rise, Content Library, and Articulate Review.
Arlyn Asch
Chief Technology Officer
Articulate
Arlyn Asch, the chief technology officer at Articulate, has more than 20 years of experience developing innovative eLearning software. Before joining Articulate in 2005, Arlyn was director of engineering for Macromedia, where he led product strategy for Captivate and directed that product’s development team. He also held senior management and engineering roles at eHelp, where he led the development of RoboDemo and RoboHelp. Arlyn is named as inventor on five patents related to eLearning technology.
EMT203 Our Learning Journey While Building a Learning App
12:15 PM - 1:00 PM Thursday, October 26
Expo Hall: Emerging Tech Stage
This session will focus on the learning GlobalEnglish experienced during the development of a new mobile app. Presenters will explore what motivated the company to develop a new app, the approach they took, and what they learned along the way.
As the presenters reflect on the company’s own learning journey, they will also share how creating a mobile app changed their thinking about how people learn; what it really means to be mobile-first; and how learning business English through skills not only shifts how learning is delivered, but how traditional approaches fail learners in need of immediate language support.
In this session, you will learn:
- About the challenges of developing a new mobile app
- How platforms influence thinking about the task they are designed to deliver
- Why mobile app development is really a strategic choice, not a technical one
- How business English fits into the skills that enterprises need to deliver to their learners
Audience:
Novice to intermediate designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
GlobalEnglish One; GlobalEnglish mobile app (name not announced yet).
Scott Ludeke
VP, Product
GlobalEnglish
Scott Ludeke, vice president of product at GlobalEnglish, leads the company’s platform developer efforts. Scott manages a team of developers across the world who focus on agile development, quality deliverables, and being responsive to customers.
Daniel Rasmus
Chief Marketing Officer
Daniel W. Rasmus, the CMO of GlobalEnglish, drives internal initiatives that amplify the voice of the customer and deliver thought leadership to the market. Prior to joining GlobalEnglish, Daniel founded Serious Insights, a boutique analyst firm. He previously served as director of business insights at Microsoft, and as CKO and research vice president at Forrester Research. Daniel, an internationally recognized speaker, is the author of Listening to the Future and Management by Design. He writes regularly about the future of technology and culture at GeekWire, iPhone Life, and PopMatters. Daniel also teaches at Bellevue College.
INN203 Is There Life After the LMS?
12:15 PM - 1:00 PM Thursday, October 26
Expo Hall: Innovation Showcase Stage
Respected industry analyst Josh Bersin has highlighted that more companies are choosing to turn their learning management systems “off.” When the inevitable five- to seven-year cycle of replacing the LMS comes up for discussion, more and more companies are simply not bothering to replace the old with the new.
If you are facing this decision in the near future, the obvious question is: What is the alternative?
Will an LMS always be necessary, or are you just paying deference to the investments in eLearning that you’ve already made? What might life look like after the LMS?
In this session, you will learn:
- Why organizations are choosing to “turn off” their LMSs
- What alternatives exist for delivering learning experiences
- How other organizations are changing their learning architectures
- How you can build the business case for an alternative to an LMS
Audience:
Intermediate to advanced managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Content curation tools, xAPI, learning record stores (LRSs), and personal learning environments.
Ben Betts
Chief Executive Officer
Learning Pool
Ben Betts serves as CEO for Learning Pool. Previously, Ben served as chief product officer, where he worked to help define and develop Learning Pool's next generation of workplace digital learning platforms, with a focus on learning experience platforms and the learning analytics space. Ben's expertise is based in research, having completed his PhD researching the impact of gamification on adult social learning, Ben has authored and contributed chapters for many books, has two peer-reviewed academic papers, and has presented at conferences around the world, including TEDx.
LRV203 Reporting Revolution
12:15 PM - 1:00 PM Thursday, October 26
Expo Hall: Learning Revolution Stage
Are big data and analytics really the answer to all your learning and development challenges? No, they’re just a distraction from the real issue. You need to get information and data in the hands of those who make decisions daily. What would our learning and development world look like if we revolutionized reporting and made talent data available to learners, managers, and administrators and simplified their decision-making process? It’s called information visualization.
In this session, join James Webb and Chris Bond to explore the real possibilities of visualizing information that impacts business today.
In this session, you will learn:
- What data learners and managers are really looking for
- How to adjust from reporting to visualization
- What the future of visualization/reporting looks like
- How you can make the change today
Audience:
Intermediate and advanced designers, developers, project managers, managers, directors, senior leaders, LMS and talent system administrators, learning business owners, and vendors.
Technology discussed in this session:
Talent management systems (TMS), learning management systems (LMS), learning delivery platforms, learner engagement platforms, Cornerstone, SumTotal.
Chris Bond
CEO
Bluewater Learning
Chris Bond, CEO of Bluewater, has been transforming the learning and talent management field for over 20 years through his leadership, articles, speaking engagements, and consulting. Leveraging Chris' insights into the long-term value of learning and talent investments and the impact of ensuring business alignment with the learning and talent processes, Bluewater has helped hundreds of companies identify and solve talent gaps, recognizing that licenses alone do not solve business problems. Chris launched Bluewater in 2003. He has been the guiding hand in Bluewater's recognized ability to instill confidence, supply creative solutions, and deliver measurable business results to its clients.
James Webb
Vice President, Global People Development and Engagement
Fossil Group
James Webb, the vice president of global people development and engagement for Fossil Group, leads a talented team focused on unleashing the potential of the company’s more than 14,000 global employees, including more than 500 company-owned stores, and over 33,000 wholesale points of distribution. James provides strategic direction for Fossil’s development, learning technology, internal communications, engagement, and talent management activities, all of which fuels the company’s growth and resilience. He brings more than 20 years of expertise in organizational development, talent management, employee relations, and business operations to this role. Outside of Fossil, James sits on Big Thought’s executive board of directors and on the Quantum Workplace advisory council.
MNX203 Freedom to Learn: Customize Without the Compromise
12:15 PM - 1:00 PM Thursday, October 26
Expo Hall: Management Exchange Stage
This session will show how closed platforms have hindered you from delivering on your learning needs.
Customer freedom is a good thing. With Totara it is not “one size fits all”; it is “what solution suits you?” By leveraging the freedom of open source solutions, you will be able to adapt to your evolving business needs and future-proof your investment. Totara will show you how open source gives you the tools to innovate, and then partners Kineo, Envisiontel, Lambda Solutions, and Remote-Learner will share examples of how clients were able to customize their learning platforms without compromising.
In this session, you will learn:
- How open source provides the flexibility you need in the current business environment
- How Totara Learn’s flexibility has helped companies adapt
- How Totara’s partners help you take ownership and build your own learning platform
- How inflexible technology, long expensive contracts, and closed intellectual property are holding you back from your potential
Audience:
Novice to advanced designers, developers, project managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Totara Learn
Daniel Vecchi
VP of Channel Operations, Americas
Totara Learning
Daniel Vecchi is a vice president of channel operations at Totara Learning, supporting the Totara Partner Network across the Americas. As an established leader in internationalization, Daniel has successfully led teams into new and competitive markets developing complex projects with multiple stakeholders in the private sector, government, and educational institutions. Having spent most of his life and career working in new countries in the Western Hemisphere, Daniel speaks English and Spanish. He holds an MA in international relations and economics from Johns Hopkins School of Advanced International Studies.
501 Metrics and Analytics Are Your Best Proof
1:15 PM - 2:15 PM Thursday, October 26
St Thomas AB
Who cares how many people attended your training? No, really, who cares? If someone does, then it’s an important metric. However, your stakeholder is probably more interested in behavior change: How much did the employee apply what they learned to their job, and how has performance improved?
In this case study session, you’ll learn how to determine what is important to stakeholders and how to identify, prioritize, collect, and report the data. You’ll learn that there really is plenty of data out there to help you prove the success of your training. There are books that talk about theories and methodologies, but few give a concrete checklist and plan for how to do it. You’ll walk away from this session with a job aid listing the steps to follow.
In this session, you will learn:
- Why you need to collect fuller and deeper metrics
- How to gather what matters from your stakeholders
- Where to start to identify and collect metrics that matter to your stakeholders
- Which report formats work best
- About an actionable, easy-to-use checklist for creating a plan to measure the success, or failure, of your training programs
Audience:
Novice to intermediate designers, project
managers, and managers.
Bruce Cronquist
Engineering Training Manager
Dell Technologies
Bruce Cronquist is an engineering training manager with Dell Technologies. He has over 40 years of experience helping people become proficient at testing computer software, training dogs, snowboarding, starting a new career, and more. The last four of his 24 years at Microsoft Corporation were on the engineering excellence team, where he trained testers and developers. Bruce presently manages the training of over 1,200 engineers in the emerging technologies division of EMC/Dell Technologies. He enjoys experimenting and measuring creative solutions leveraging technologies such as flipping the classroom, MOOCs, and eLearning, as well as traditional classroom teaching.
502 Developing Engaging eLearning on a Budget
1:15 PM - 2:15 PM Thursday, October 26
St Croix A
When you ask people about their top three roadblocks when trying to create engaging eLearning, one of them is always budgetary constraints. Instructional designers often have bigger ideas than their budgets will allow. This has certainly been my experience, but over the years, I’ve found ways to get around this by using free and low-cost resources and good old-fashioned DIY.
In this session, you will learn how to fight the budget battle and discover ways to create engaging, interactive, and even entertaining eLearning without breaking the bank. You will leave with a list of penny-pinching alternatives for a wide range of eLearning elements, from choosing authoring tools to creating animated videos—no graphic design experience required!
In this session, you will learn:
- How to choose the right LMS or LMS alternative for your budget, skill set, and needs
- How to select the right SCORM (or alternative) software for your budget, skill set, and needs
- About free video editing software you can use to create simple yet effective DIY videos
- About the basics of producing a DIY video, from filming with your phone to correcting audio and even adding images and captions
- How to create interactions for online and blended learning using free survey and text polling software
Audience:
Intermediate designers, project managers, managers, and senior leaders (VP, CLO, executive, etc.). Attendees should have a basic understanding of LMS administration, SCORM authoring tools, and multimedia SCORM packages, and an intermediate level of PowerPoint skill.
Technology
discussed in this session:
LMSs, SCORM authoring tools, Microsoft Movie
Maker and Movavi animation software, GoAnimate, and Microsoft PowerPoint.
Julia Kirby
Online Training Manager
LeanCor Training and Education
Julia Kirby is an online training manager for LeanCor Training and Education, where she is responsible for developing a variety of interactive web-based learning tools as well as more structured eLearning and blended courses. Julia started her career as an eLearning designer in 2006, developing five-minute online courses to educate stakeholders on new products and industry standards and regulations. After mastering basic course development skills, Julia started incorporating more complexity via videos, games, and animation. To date, Julia has worked with over eight different LMSs and multiple SCORM development platforms, and she has developed hundreds of eLearning courses and tools.
503 How VR Changes Learning
1:15 PM - 2:15 PM Thursday, October 26
St Croix B
Companies are always looking for innovative methods to convey training content. Particularly in professional roles where training is costly, complicated, or even dangerous, there is a strong need for technology-enabled training that’s easily repeatable and cost-effective. Scalability is just part of the puzzle—content also needs to be designed for accuracy, immersion, and efficacy so that trainers can provide impactful training experiences with high fidelity to the actual task.
This session will explore the potential of virtual reality (VR) to facilitate interactive, inquiry-based learning and training. Through the lens of Filament’s VR research, development, and ongoing dialogue with leading VR manufacturers like HTC, Oculus, and Google, you will see how VR can engage users in professional practice training through identity, embodiment, and immersion. You’ll learn how the technological capabilities of VR can be applied to organizations’ educational missions, delivering transformative experiences that create lasting results.
In this session, you will learn:
- About the advantages of learning through VR in terms of identity, embodiment, and immersion
- About the impact VR will have on the corporate training sector
- About the challenges of implementing VR in a corporate training setting
- About game design strategies to facilitate deeper learning through VR
Audience:
Novice to advanced designers, developers, and project managers.
Technology
discussed in this session:
Unity
Dan White
CEO
Filament Games
Dan White, the CEO of Filament Games, wants learning to be associated with meaning and inspiration rather than accountability and drudgery. Accordingly, he believes that learning should be highly interactive and that game-based learning, like project- and inquiry-based learning, is a best practice in the field of education. An alumnus of Cornell University and the University of Wisconsin–Madison, Dan has two primary passions: making outstanding learning games and building sustainable businesses.
504 Simplifying Serious Learning Game Design
1:15 PM - 2:15 PM Thursday, October 26
Bermuda B
Not all games are created equal, and preparation of instructional content for games is an important consideration. How can you (in practical terms) harness the positive attributes of games, including the fun of play, to produce effective and efficient learning?
In this session, you will learn about the essence of successful games and how to make instructional content compatible with the structure of fun, engaging games. You will learn how to express instructional content so that it can be readily incorporated into a game, whether you’re using an existing game or inventing a new one. You will also learn how to classify games, from games of chance to strategy games, and how to effectively match the type of game to the type of content to be learned.
In this session, you will learn:
- How to classify games
- About the essence of successful games
- How to make instructional content compatible with fun, engaging games
- How to express instructional content so that you can readily incorporate it into a game
- How to match the type of game to the type of content to be learned
Audience:
Intermediate to advanced designers, project managers, and managers.
Participation would likely be most beneficial to those who have a good grasp of
the essential concepts of interactive instruction.
Technology
discussed in this session:
ZebraZapps
Michael Allen
Founder and CEO
Allen Interactions
Dr. Michael Allen, founder and CEO of Allen Interactions, has been a pioneer in the eLearning industry since 1975. Dr. Allen has more than 50 years of professional, academic, and corporate experience in teaching, developing, and marketing interactive learning and performance support systems. Dr. Allen has led teams of doctorate-level specialists in learning research, instructional design, computer-assisted learning, and human engineering. He defined unique principles and methods, Successive Approximation process or SAM, and the CCAF design model for designing and developing high impact interactive eLearning experiences that invoke critical cognitive activity and practice.
Christopher Allen
Chief Strategy Officer
Allen Interactions
Christopher Allen is the chief strategy officer at Allen Interactions, providing direction to feature development and design, product training, and market focus. Christopher brings more than seven years of experience in digital content creation and distribution, as well as leadership experience in publishing and sales management. He holds a master’s degree in organizational management from The George Washington University and is an active triathlete.
505 The 4 Ws of Learning Campaigns
1:15 PM - 2:15 PM Thursday, October 26
Jamaica AB
Many instructional designers and trainers are stuck in the rut of event-driven learning, whether that means eLearning courses, face-to-face sessions, or virtual training sessions. You probably know that varied, spaced learning delivers better results, but many people find it hard to put this into action.
In this session, you’ll find out how to use learning campaigns for your training, learning, and education programs. You’ll explore the similarities between marketing and learning—they’re both in the business of changing people’s minds. You’ll be introduced to the four Ws of learning campaigns, personas, and a structure for planning your campaigns, and you’ll look at a couple of real-world examples and the results that they delivered. You will leave feeling energized and enabled to plan and implement a well-structured learning campaign, whether you’re in a company, a not-for-profit, or an educational establishment.
In this session, you will learn:
- About the structure of a typical learning campaign
- How learning campaigns differ from traditional event-based learning
- About the tools used to plan and deliver learning campaigns
- How to start thinking like a marketer
Audience:
Novice to advanced designers, developers, project managers,
managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
MailChimp, WordPress, Wix, Vimeo, YouTube,
Buffer, Woobox, Google Analytics, d.school, and Xtensio.
David Swaddle
Digital Learning Consultant
Cochlear
David Swaddle is a digital learning consultant with Cochlear in Sydney, Australia, where he works with the sales and marketing team at Cochlear creating a global learning campaign around the launch of a new device. David has led learning teams since 2003 with companies in the UK, the US, and Australia. Recognized with awards for his gamification, mobile, and LMS design, he is also experienced at creating systems training, videos, wine edutainment, and the usual inductions, SOPs, and presentations. He enjoys sharing his experiences and learning from others, often in non-learning roles. In his spare time, David runs the over 1,000-strong Sydney eLearning and Instructional Design Group, which frequently meets to share experiences and improve the quality of training and learning. In 2016, he was named AITD Learning and Development Professional of the Year.
506 Write and Self-Publish Your L&D Book
1:15 PM - 2:15 PM Thursday, October 26
Montego B
Many people have helpful information to share with others, but the idea of writing a book can seem overwhelming. Even if the writing itself is something you are confident about, the “getting published” part can be difficult. Working with major publication companies is challenging and takes a lot of time; by the time a published book gets out into the world, some information might even be out of date!
In this session, you will explore how to put your book idea out there through the growing world of self-publishing. You will explore how self-publishing works and discover how it allows you to control the process and get information out on your own schedule. You will leave this session with tips and strategies to help you self-publish your first book!
In this session, you will learn:
- How to analyze whether self-publishing is good for you
- Which resources you will need to have in place
- How to format the interior of books yourself
- How to make decent covers for your books yourself
Audience:
Intermediate to advanced
designers, developers, project managers, managers, and directors.
Patti Shank
President
Learning Peaks
Patti Shank, the president of Learning Peaks, is an internationally known learning expert, researcher, author, and writer who has been named one of the 10 most influential people in eLearning internationally. She is the author, co-author, or editor of numerous books. Patti was the research director for The eLearning Guild and an award-winning contributing editor for Online Learning Magazine, and her articles are found in the ATD Science of Learning and Senior Leaders Blogs and elsewhere.
507 Keeping Current: A Case Study in Managing Training Assets
1:15 PM - 2:15 PM Thursday, October 26
Andros AB
Keeping training assets current with a constant cycle of releases is a significant drain on resources. Release notes must be scoured for changes, and corresponding workflows identified and prioritized by customer impact, before training content can be updated. This session is a case study of the tools and procedures developed by the product education team at athenahealth to automate this process and more efficiently update assets affected by each release.
In this session, you’ll learn about the challenges of keeping training materials current and the importance of implementing an asset curation infrastructure. You’ll see how this infrastructure provides the backbone for the dashboard that surfaces the list of assets that potentially need to be updated for a certain release. You’ll learn how the athenahealth team implemented a metadata tagging strategy and SharePoint tracking system that links training materials to specific updates documented in the release notes. You’ll also hear about the team’s strategy to garner cross-department support and about lessons learned along the way.
In this session, you will learn:
- A strategy for managing training in a fast-paced release cycle
- A strategy for automating asset tracking and curation
- A strategy for metadata tagging
- What did not work the first time around
Audience:
Novice to advanced designers, developers, project managers, and
managers.
Technology
discussed in this session:
SharePoint
Ted Henning
Head of Customer Education
Privitar
Throughout his career, Ted Henning has been engaged on all sides of the learning continuum; from grad student and corporate trainee, to learning strategist, instructional designer, in-person and online trainer, and associate faculty. He has designed and implemented complex training strategies, developed a wide-range of outcome-based learning content, managed teams of IDs, developers and application admins, used data to drive design and measure outcomes, and presented at multiple conferences. His passion lies in emerging technologies and how they can transform how modern learners acquire new skills and apply them in the workplace. His current focus is on Digital Adoption Platforms (DAPs), using WhatFix, Pendo, and WalkMe to embed onboarding, support, and ongoing training into software platforms, empowering users to learn in the flow of work.
Wendy Faneuff
Senior Product Education Associate
athenahealth
Wendy Faneuff is a senior product education associate at athenahealth. Wendy earned her bachelor’s degree in electrical engineering and worked as a software engineer in a semiconductor company. Years later, her lifelong passion for learning and teaching led her to transition to work in technical training. Wendy channels her desire to teach and learn into her roles as the LCMS server administrator, the SharePoint site administrator, and a senior instructional designer on the product education team.
508 The Power of Many: A Cohort Learning Model
1:15 PM - 2:15 PM Thursday, October 26
Antigua A
Onboarding shouldn’t be an impersonal and disconnected experience. But today’s workforce is diverse and often dispersed globally, making it difficult for new employees to feel connected. At HDR, an engineering firm, new employees felt isolated and unable to make meaningful connections during onboarding. The result was a lack of engagement and motivation to complete required training. HDR needed a way to build connectivity and accountability into learning and onboarding.
In this case study session, find out how HDR reinvigorated new employee performance and engagement by creating a connected learning environment using a cohort training model. You’ll discover how the right mix of technology and collaborative learning led to a dynamic change in attitude and behavior, encouraged accountability and friendly competition related to course completion, and fostered enduring connections between employees and the company. In addition, you’ll learn about the technologies and tools that worked (or didn’t) when connecting cohort participants. Finally, you’ll identify the best way to design, structure, and manage an effective cohort learning program.
In this session, you will learn:
- Why cohort learning leads to better retention and on-the-job application
- How to design and implement an effective cohort learning program
- About the best resources and technologies to support a cohort learning program
- How to effectively manage and maintain a cohort learning program
Audience:
Novice designers, developers, and managers.
Technology
discussed in this session:
WebEx, Yammer, SharePoint, LMSs, Google Docs,
wikis, microblogging, surveys, polls, gaming, interactive whiteboards, instant
messaging, Skype, and YouTube.
Rich Reitter
Manager, Instructional Design
HDR
Rich Reitter manages the instructional design team at HDR. In the past 15 years, he has developed and successfully implemented over 500 training programs in various fields, including technology, legal, engineering, transportation, and healthcare. Prior to HDR, he managed the instructional design program for eBay. Rich is a member of ATD (the Association for Talent Development) and a past member of the ATD leadership team. He received the prestigious Innovation in Learning Award in 2013 for his design of a training program for field workers who had limited access to technology and classroom resources.
509 The Developer’s Guide to Mobile User Experience
1:15 PM - 2:15 PM Thursday, October 26
Trinidad AB
The role of the learning developer is expanding in scope and responsibility. Today’s learning professionals need to know how to deliver useful content at the time of need. They have to take into account the complete user experience, including user context, device capabilities and limitations, mobile interface design, and audience personas. How does a developer know the best tools to create solutions that translate into a memorable user experience?
In this session, you will learn a foundational strategy and guidelines for building effective user experience design. You’ll explore alternatives for development tools in the mobile and new technology space, which includes hands-free devices like watches and smart glasses. This session will examine how a combination of agile development and user-centered design can produce training deliverables that resonate with users. You will explore new technologies as well as design and development disciplines such as industrial design and deep learning. Finally, you’ll look at real-world case studies in sales and retail performance support and the lessons learned.
In this session, you will learn:
- How to prioritize for an effective user experience
- Which interface guidelines the major operating systems require
- How design and development work together to keep users engaged
- How user experience requirements can influence development choices
- About the wide variety of mobile device capabilities that enhance UX
Audience:
Novice to intermediate designers, developers, project managers,
and managers.
Technology
discussed in this session:
Handheld mobile devices (smartphones, tablets); wearable
devices (glasses, watches, sensors, headsets); augmented reality; performance
support; and bots and chatbots.
Scott McCormick
CEO
Emergent Enterprise
Scott McCormick is a national speaker, CEO, editor and writer. In a 30+ year career he has helped launched three companies including his current business, Emergent Enterprise. He has spoken at ATD CETS Showcase, Learnaplaooza, Augmented World Expo, LiveWorx, Realities360,, and XR Immersive Enterprise 2020. Scott speaks and consults on topics such as emergent technology adoption strategy and user experience and is editor of emergent-enterprise.com, the tech news and insight website. He was featured in the 2019 eBook, What is Augmented Reality? and has delivered strategy webinars and onsite presentations to leaders in healthcare, manufacturing, hospitality, and consulting.
510 Communities of Practice: A Cornerstone of Social Learning
1:15 PM - 2:15 PM Thursday, October 26
Martinique AB
Communities of practice (CoPs) have become a hot topic in the past few years. They are an excellent tool for developing skills, sharing tacit knowledge, and shoring up retention of high-performing staff. But they differ from teams and other types of groups in many ways. Understanding what CoPs are and how they work—rather than just looking at how to create and manage them—is critical to supporting their success.
This session will take a look at the definition and function of communities of practice; examine how successful CoPs work; explore research around the critical CoP issues of learning, meaning, and identity; and identify strategies for nurturing and supporting successful CoPs. This session draws from academic literature on CoPs and offers an evidence-based view of the topic.
In this session, you will learn:
- What a community of practice is and how it functions
- From research on what works, and doesn’t work, in CoPs
- How to nurture and support a CoP
- From examples of successful CoPs
Audience:
Novice to advanced designers, developers, project managers, and managers.
Jane Bozarth
Director of Research
The Learning Guild
Jane Bozarth, the director of research for the Learning Guild, is a veteran classroom trainer who transitioned to eLearning in the late 1990s and has never looked back. In her previous job as leader of the State of North Carolina's award-winning eLearning program, Jane specialized in finding low-cost ways of providing online training solutions. She is the author of several books, including eLearning Solutions on a Shoestring, Social Media for Trainers, and Show Your Work: The Payoffs and How-To's of Working Out Loud. Jane holds a doctorate in training and development and was awarded the Guild Master Award in 2013 for her accomplishments and contributions to the eLearning community.
511 The Course Development Playbook: A New Tool to Get Your Team Working
1:15 PM - 2:15 PM Thursday, October 26
Barbados AB
As with any team effort, course development projects have specific players with specific functions designed to work cohesively toward one objective: satisfactorily completing on time within budget. It never fails, however, that a new requirement sneaks in at the goal line, forcing designers to scramble for time and resources. What if you could strategize an offense that converts potential obstacles into assets?
During this session, find out how having the right playbook can get the winning results clients expect. Broaden your approach to project management by utilizing key models and influences from other industries. Explore what steps to take to build your customizable course development playbook, using the provided Excel template and user guide to help you through the process. You’ll walk through scenarios to see how the playbook works in action, and you’ll leave feeling like a project management champion.
In this session, you will learn:
- Which practices from other industries to incorporate into your planning strategy
- How to build a customizable project management tool that works with any project team
- How to blend diverse development styles into one that works for you
- How to overcome late-game requirements and other obstacles that threaten project timelines
Audience:
Novice to advanced designers, developers,
project managers, managers, directors, and senior leaders (VP, CLO, executive,
etc.).
Marlia Weisse
VP of Content Strategy, Creation & Distribution; Principal Learning Consultant
The Bench Team
Marlia Weisse, a vice president and principal learning consultant with The Bench Team, has over five years’ experience directly contributing to and overseeing the development of educational content. While pursuing her master’s degree in English literature, she taught freshman composition, published the English department’s first monthly newsletter, was editor-in- chief of the department’s first eJournal, and was assistant editor and web designer for the revised eJournal, Selected Papers of the Ohio Valley Shakespeare Conference. Marlia has also traveled across the US and Europe presenting scholarly research. You can find her work in trade magazines, academic journals, and corporate websites.
Marcus Fontaine
President; Principal Consultant
The Bench Team
Marcus Fontaine is the president and principal consultant of The Bench Team. A respected healthcare professional, Marcus is a veteran consultant and leader with hands-on experience delivering payer-driven solutions. Regarded as a subject matter expert in care management, disease management, and utilization management, he is also experienced in nearly all other facets of the healthcare insurance business disciplines: Medicare, Medicaid, eligibility, enrollment and membership, claims, and grievance and appeals. His direct consulting experience is in business architecture, project management, business analysis, and payer-driven software implementations.
512 The Future of Digital Learning: Three Scenarios
1:15 PM - 2:15 PM Thursday, October 26
Montego A
Digital learning has arrived, but the learning community is still playing catch-up. When looking at where the L&D industry is going in the future, you need to address two key strategic questions: How can digital learning demonstrate greater value to learners and the business, and how do L&D professionals need to adjust their approaches to learning in order to deliver that greater value through digital learning?
In this session, you will take a closer look at five critical digital learning approaches that you’ll need to embrace in order to provide value and impact to organizations. You’ll explore how to recognize the indicators that L&D is providing a reactive, not proactive, approach to digital learning. You’ll then look at how to differentiate impactful digital learning experiences from learning that is simply delivered through technology, and what processes and strategies you can use to design and develop true digital learning experiences.
In this session, you will learn:
- Why digital learning teams need to create high-impact digital experiences in order to remain relevant
- How design thinking can create alignment and a digital learning mindset for L&D
- Why embracing data analytics is a critical success factor for digital learning proponents
- What aspects of L&D are taken for granted, but can provide unique value to learners and organizations
Audience:
Intermediate to advanced managers, directors, and senior leaders
(VP, CLO, executive, etc.).
Technology
discussed in this session:
This will be a strategic discussion that might mention platform
types and modalities, but won’t deep dive into specifics.
Matthew Murray
Digital Learning Leader
PwC
Matthew Murray is a US L&D digital learning leader at PwC, where he leads a team of 60 high-performing professionals. With over 20 years of leadership in learning and talent development, Matthew focuses on learning strategy, digital learning, consulting, change management, simulation design and development, and emerging technologies. He has a PhD in communication arts from the University of Wisconsin¬– Madison.
513 The Power of Story in Podcasting
1:15 PM - 2:15 PM Thursday, October 26
Antigua B
Stories have the power to move people. They allow the storyteller to forge a personal connection with the audience and create a situation where promoting learning and inspiration becomes infinitely easier. At their core, stories create a world where learners are interested, are engaged, and want to learn, which leads to higher retention of information and better understanding of concepts and ideas. But how do you design a good story?
This session will focus on how to create engaging stories for the purpose of podcasting, and how to use narrative podcasting techniques to teach learners information that is often viewed as technical or boring. The session will focus on how you can create audio stories that pull in learners’ attention and present information in a way that is entertaining, effective, and memorable.
In this session, you will learn:
- The basics of storytelling structure
- How to craft engaging narratives
- Storytelling techniques for both fiction and nonfiction podcasts
- How to use music and sound effects to drive a narrative
- Audio production tricks to strengthen the quality of a narrative podcast
- Storytelling techniques used by some of the most respected and successful modern podcasts
Audience:
Novice to advanced designers and developers.
Technology
discussed in this session:
Podcasting, and audio recording and editing
software.
Jeff D’Anza
Chief Digital Learning Architect
Nationwide Insurance
Jeff D’Anza is the chief digital learning architect for Nationwide Insurance, focusing on enterprise-level digital learning strategy and learning technology sourcing and integration. He has been a member of the adult learning community for over 15 years, with experience in facilitation, instructional design, multimedia development, and learning program management. Jeff’s pet passion is the use of narrative podcasting as a training tool, and he has spoken and written about the topic for various learning conferences and publications for the past seven years. Jeff holds a BA in History, an MA in organizational management, an MBA, and is currently pursuing a doctorate in instructional design leadership from Franklin University in his hometown of Columbus, Ohio.
Joe Meyer
Consultant, Digital Learning
Nationwide
Joe Meyer is currently a creative consultant in digital learning for Nationwide. For the past 15 years, he has created innovative and award-winning learning solutions and multimedia for multiple Fortune 500 companies. A frequent speaker and published author within the greater learning community, Joe favors the use of storytelling through various forms of multimedia to achieve outstanding results. He is a master’s candidate in educational technology at Louisiana State University and holds a bachelor’s degree in electronic media production from Kent State University.
514 Visual Literacy: Bringing Your Videos to the Next Level
1:15 PM - 2:15 PM Thursday, October 26
Bermuda A
What separates amateur video from professionally shot and edited video presentations? Many in eLearning would be quick to blame small budgets and lack of equipment for less-than-professional video. However, the real problem is that many who shoot, composite, or produce video for learning aren’t visually literate. In other words, they don’t know the basics of visual design and how to apply it to the video medium.
In this session, you’ll learn about basic principles common to all visual design and how they apply to creating high-quality professional video. You’ll discover how understanding and applying concepts like composition, contrast, negative space, and even typography can greatly improve video quality and watchability. These concepts can be applied whether you’re shooting with an expensive professional camera or an iPhone. You can improve your video quality whether you have a professional editing suite or iMovie. Visual literacy is a critical component of quality video, and after this session you’ll be able to identify weaknesses in your own videos and fix them.
In this session, you will learn:
- How to apply design concepts to video
- How to identify and apply negative space
- How to make good typographical decisions
- How to compose video shots according to the rule of thirds
- How to identify common mistakes in video
- How to identify the components of information graphics integrated into video
- To understand and apply the concept of balance
Audience:
Novice to
intermediate designers, developers, project managers, and managers.
Technology
discussed in this session:
Video editing
software (Camtasia, Adobe Premiere, Adobe After Effects), Adobe Photoshop, and
video compositing.
Technology
Required (BYOL only):
N/A
Mark Lassoff
Founder
Dollar Design School
Over two million people have learned coding and design from Mark Lassoff. Mark and his company are pioneers in new media learning, having created the first streaming media network dedicated to learning workforce and career skills. They produce broadcast-quality learning content that focuses on digital skills such as design, coding, and digital productivity. Mark is an in-demand speaker and has traveled the world to teach. He was named to the 40 under 40 in both Austin, Texas, and Hartford, CT. In 2017, Mark was awarded the prestigious Learning Guild Guild Master Award.
515 BYOL: Teaching Machines—Personalized Learning Using Artificial Intelligence
1:15 PM - 2:15 PM Thursday, October 26
Montego C
The delivery of personalized online training has yet to match the advantages of individual instructor-led training. Most online learning approaches lack the dynamism and customization they need for a learning experience tailored to individuals. Currently, online learning methods rely on adaptive content delivery that falls short of delivering a unique teaching experience. There is a need for a new generation of teaching machines that actually learn from students using artificial intelligence.
In this session, you will learn how to deliver customized online learning using artificial intelligence, and more specifically, deep machine learning. Accordingly, the session will go beyond the traditional adaptive learning process, which uses modular content that is delivered based on reinforcements and assessments. In this approach, participants will interact with a commercial learning management system (LMS), such as Blackboard, that uses deep machine learning to deliver a tailored online learning experience. Thus, participants will have the opportunity to interact with an approach to a new generation of teaching machines that use deep machine learning to learn from students.
In this session, you will learn:
- How to develop teaching machines that uses deep machine learning to train students
- How to develop an online learning repository
- How to integrate a commercial LMS with teaching machines
- How to use commercial content-authoring tools with teaching machines
Audience:
Intermediate to advanced project managers, managers, directors,
and senior leaders (VP, CLO, executive, etc.). Participants should be familiar
with the use of a learning management system, such as Adobe Connect,
Blackboard, Canvas, or Angel; and with authoring tools such as Adobe Captivate,
Articulate Storyline, or TechSmith Camtasia.
Technology
discussed in this session:
Blackboard, cloud-based, deep machine learning.
Participant
technology requirements:
Participants will use their laptops to explore an online learning
model that uses deep machine learning.
Jose Mendoza
Assistant Professor
Sacred Heart University
Jose Mendoza is an assistant professor of marketing in the Jack Welch College of Business at Sacred Heart University. Jose has more than 20 years of experience managing marketing programs around the world, including Africa, Asia, the Americas, and Europe. His experience encompasses the spirits industry—managing such brands as Stolichnaya and Absolut vodkas and Malibu Rum and Kahlua liqueurs—as well as IT, banking, and soft drinks. He is a member of several global marketing organizations, including ESOMAR, Academy of Marketing Science, Marketing Science Institute, American Marketing Association, and Academy of Management. Jose holds a doctorate in business administration.
516 BYOL: xAPI in Action—Implementing and Sending xAPI Data to an LRS
1:15 PM - 2:15 PM Thursday, October 26
Montego DE
You have been hearing about the Experience API (xAPI) for years. You know what it does and the benefits it brings, but how do you use it? Where do you start? Where can you see samples? What kind of data can you send over? In this working session, you won’t just hear about xAPI; you’ll start learning how to use it with any of your HTML5 files.
In this session, you will learn the nuts and bolts of xAPI. You will learn how to take a basic HTML file and send over different xAPI statements to a sample LRS (learning record store) from any location. You will walk away with a working knowledge of how to start using the xAPI to track much more data than you ever could in SCORM, without all your content having to be in an LMS.
In this session, you will learn:
- What xAPI is
- How you can use xAPI in any HTML file
- How to send xAPI statements to any LRS
- How to capture user information
- About other data you can track in xAPI
Audience:
Novice to advanced designers, developers, and project managers. Knowing
some HTML and JavaScript is helpful but not required.
Technology
discussed in this session:
xAPI, HTML, and JavaScript.
Participant
technology requirements:
A laptop and an HTML text editor, such as
Sublime Text.
Jeff Batt
Founder
Learning Dojo
Jeff Batt has 15+ years of experience in the digital learning and media industry. Currently, Jeff Batt is a Learning Experience Designer for Amazon. He is the founder and trainer at Learning Dojo, a company dedicated to training you to become a software ninja in various eLearning, web, and mobile-related software applications. He was also the program manager of DevLearn for The Learning Guild. Jeff often speaks on developmental technologies such as xAPI, HTML5, augmented reality, mobile development, eLearning development tools, and more.
ELR204 Authoring Tools of the Future
1:15 PM - 2:00 PM Thursday, October 26
Expo Hall: eLearning Revolution Stage
Andrew Scivally hosts John Blackmon of Trivantis, Akshay Bharadwaj of Adobe, Michael Alcock of gomo, and others to discuss what the future of eLearning authoring will look like in the next decade. How far will we advance? What major pitfalls can we aim to avoid? And what’s it going to take to advance the industry?
In this session, you will learn:
- Where the eLearning authoring industry is going
- What the authoring tool developers feel is important
- What is driving new features in authoring tools
- What has the industry-builders excited about the future
Audience:
Novice to advanced designers, developers, project managers, managers, and directors.
Technology discussed in this session:
Rapid eLearning development tools.
Andrew Scivally
CEO & Co-founder
ELB Learning
Andrew Scivally is the co-founder and CEO of ELB Learning. He has 20 years of experience in the learning technology space, including all aspects of course design and development, as well as leading learning and development teams for financial institutions such as JPMorganChase and Zions Bank. He holds a master's degree in computer education and cognitive systems. Led by Andrew, ELB Learning has established an industry-leading brand and been featured in the Inc. 5000 for six consecutive years.
ELT204 It Looks So Easy! Successfully Producing Virtual Learning Sessions
1:15 PM - 2:00 PM Thursday, October 26
Expo Hall: eLearning Tools Stage
Virtual learning sessions can be engaging ways to reach a wide and dispersed audience, but the skills you need to successfully plan and produce them are distinctly different from those you need for in-class sessions or other learning experiences. When planning to adopt virtual classroom platforms for learning sessions, successful organizations need a clear idea of what management, design, delivery, and technical issues to consider.
In this session, you will explore the key elements of virtual-session success that the presenters have identified from their decade-plus of experience hosting and producing online events. You’ll learn how to develop a reliable, repeatable process for producing virtual learning sessions, how to adjust instructional design and delivery techniques for virtual classrooms, and how to make your virtual classroom platform and related tools work reliably. You’ll also learn how to successfully coach a subject matter expert (SME), and you’ll leave with tips on how to best avoid technical issues—all while making everything look easy to the learners.
In this session, you will learn:
- How to effectively manage the production of successful virtual learning sessions, from planning to evaluation
- About the recommended roles for an effective virtual classroom production team
- How to design for virtual classrooms rather than face-to-face ones
- How to determine how much coaching an SME needs in order to be an effective presenter
- Tips for avoiding and troubleshooting technical issues before, during, and after virtual sessions
Audience:
Novice to intermediate designers, developers,
and managers. Attendees should have some experience with virtual events, either
as participants or producers.
Karen Hyder
Online Event Producer and Speaker Coach
Kaleidoscope Training and Consulting
Karen Hyder, online event producer and speaker coach at Kaleidoscope Training and Consulting, has been teaching about technology since 1991, when she delivered instructor-led software courses for Logical Operations. She was promoted to director of trainer development, helping trainers improve skills and earn certifications. In 1999 she created a course for trainers using virtual classrooms, and helped launch The eLearning Guild Online Forums in 2004. She continues to host The Guild’s Best of DemoFest, and was honored with the Guild’s Guild Master Award. Currently, Karen provides coaching and production support for a series of online courses at Hearing First, a not-for-profit that serves audiology professionals earning CEUs.
Melissa Chambers
Online Instructional Specialist
MSC Consulting
Melissa Chambers is an online instructional specialist at MSC Consulting and a contract speaker coach/host for The Learning Guild's Online Forums and Guild Academy. Melissa has over 20 years' experience in creative media production, project and change management, online instructional design, and eLearning strategy development, and has been designing, producing, and coaching for synchronous online programs since 2002. She holds a master's degree in instructional design for online learning, and has spearheaded award-winning programs in eLearning, process improvement, and strategic development. Melissa has a passion for lifelong learning, technology, cultivating creativity, and having fun while working.
EMT204 Case Study: Training Aerial Work Platform Operators Virtually
1:15 PM - 2:00 PM Thursday, October 26
Expo Hall: Emerging Tech Stage
Aerial work platforms provide access so people can work safely at high heights. You see these machines everywhere, and the operators are everywhere. Companies need skilled operators to ensure the machines are used safely. But learning how to operate the machines on the job site can put people at risk, both in the machine and on the ground.
JLG Industries solved this problem using virtual machines that operate in a virtual environment. In this session, you will learn how the team at JLG applied virtual reality technology to provide learning and practice opportunities in a perfectly safe virtual environment. You will learn about the business benefits of their approach, and explore ways you can leverage game theory and mechanics to increase engagement in a VR learning solution. You will examine, through JLG’s example, how VR can change the way training is delivered in an organization.
In this session, you will learn:
- How VR can change the delivery of training
- About some of the newest VR technologies available today
- How VR can minimize travel requirements for trainers and participants
- How VR training can be made into a game
Audience:
Novice to advanced designers, developers, project managers,
managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed
in this session:
Virtual reality immersive equipment trainer
simulator, real-world controls integration with hand-tracking technology, and networked
multiplayer VR with virtual instructors.
Rick Smith
Senior Director, Product Training
JLG Industries
Rick Smith is the senior director of product training for JLG Industries. He is responsible for the company’s training group in McConnellsburg, PA, which handles all of JLG’s product training globally. Rick holds an MS degree in instructional and performance technology from Boise State University.
Janee Molchan
Multimedia Developer
JLG
Janee Molchan is a multimedia developer at JLG Industries. As part of the training department, Janee is responsible for developing multimedia projects and video production to complement JLG’s training programs. She uses creative and technical knowledge to design engaging content for the end user. Additionally, she performs research and develops methods for incorporating new technologies into JLG’s training initiatives. Janee’s professional background is in multimedia design and audio engineering. She completed formal education at Bradley Academy for the Visual Arts and Sheffield Institute for the Recording Arts, and she holds a BA in graphic design and media arts from Southern New Hampshire University.
INN204 Visualization Process to Create Dynamic and Effective eLearning
1:15 PM - 2:00 PM Thursday, October 26
Expo Hall: Innovation Showcase Stage
Few learners or teachers enjoy eLearning content or training presentations, mainly because they’re presented in a way that is dull and boring. Lots of text is for documents, but presentations with big pictures and a few words don’t work either, as they only provide a pretty backdrop. People are crying out for courseware that adds to what the presenter is saying, or eLearning that keeps the learner engaged.
This session looks at three ways to improve your slides visually and get away from “death by PowerPoint” and “click-through” eLearning. That means your audience starts paying attention and understanding what you want to tell them, which makes your training more effective. (1) Design to impress—use graphic design principles for better layout and more engaging content. (2) Visualization process—transform text-heavy content into compelling images with visual frameworks and animations. (3) Interactive visuals—create visual slides that encourage interactivity. You’ll also get access to a handy guide to create great visuals, plus a free PowerPoint toolkit and series of tutorials afterward.
In this session, you will learn:
- How to get rid of bullet points and delight your audiences with compelling visual slides
- How to pair complex concepts with diagrams that help people understand
- How to focus on the right message and objective for each component of your course
- How to tell stories that come to life with visual sequences
- How to incorporate animation to fully engage learners
Audience:
Novice to advanced designers, developers, project managers,
managers, and directors.
Technology
discussed in this session:
Microsoft PowerPoint, Apple Keynote, Prezi, Articulate
Storyline, Adobe Captivate, and Trivantis Lectora.
Richard Goring
Director
BrightCarbon
Richard Goring is a director at BrightCarbon, a presentation and eLearning agency. He enjoys helping people create engaging content and communicate effectively using visuals, diagrams, and animated sequences that explain and reinforce the key points.
LRV204 Is Your LMS Burning You Out?
1:15 PM - 2:00 PM Thursday, October 26
Expo Hall: Learning Revolution Stage
Do you ever feel like you’re not using your LMS to its fullest extent? Do you want an LMS that goes beyond simple compliance?
From best practices around LMS security to fostering adoption with the help of your managers, this session will show you how to create an experience that engages your learners and drives them to want more. In addition to best practices, you will learn effective, in-system solutions and out-of-system process improvements for some of the worst administration obstacles in your system. You will leave with the tools to love administering your LMS!
In this session, you will learn:
- Best practices in leveraging your LMS in support of user experience, content, administration, technology, process, data, and reporting
- Ways to address and overcome LMS obstacles
- Best practices for LMS usage from other participants
- How other participants are handling day-to-day struggles with the LMS
- How to work through admin steps without forgetting the user’s experience
Audience:
Novice to advanced project managers, managers, directors, senior leaders, and LMS/TMS system administrators.
Technology discussed in this session:
LMS, TMS, and HRIS.
Dave Seligsohn
VP, Strategic Accounts
Bluewater Learning
Dave Seligsohn has served as the vice president of operations, the vice president of business development, and is currently the VP of strategic accounts for Bluewater Learning. In this role, Dave serves as part of the Bluewater leadership team while focusing on building and sustaining partner relationships and working with clients to design solutions in response to complex and varying business needs. Prior to his time at Bluewater, Dave owned his own consulting firm, specializing in helping business owners ensure long-term viability and success. He also served as a teacher and principal in the public school system for 15 years.
MNX204 Modernizing a Learning Solution for IBM Clients
1:15 PM - 2:00 PM Thursday, October 26
Expo Hall: Management Exchange Stage
At IBM, learning content and delivery strategy must adjust to meet rapidly changing technology, job roles, and learner needs. With cloud-based solutions and software-as-a-service, the need for new formats, new methodologies, and continuous learning has grown. Instructional designers have become learning experience architects, helping orchestrate the massive amount of learning content for IBM clients and providing a more personalized learning solution.
In this session, you will learn how IBM has built a learning solution to support customers’ rapidly changing businesses. This solution starts with the right core content, coupled with a balance of modern development and curation techniques. The content is then wrapped with powerful tools like Watson cognitive search, personalization, and a slick UX to deliver a dynamic learning experience that is unique to each user.
In this session, you will learn:
- Modern practices in content development—modular, reusable, digital
- Tips on content hosting—role-based, dynamic, collections
- How to leverage cognitive search—feeding Watson
- Options for incorporating personalization—dashboards, recommendations, progress
- Portal design considerations—elegant user experience, curation, credentials
Audience:
Intermediate managers, project managers, training managers,
directors, and others with experience in content development and delivery.
Technology
discussed in this session:
Watson Explorer and Curata.
Sonia Malik
Learning Strategist
IBM
Sonia Malik is a solution pathfinder at IBM. She has more than 20 years of experience in the technology industry, spanning both US and international markets. Her background encompasses recruiting and talent management, education and training, strategic alliances, technical and operational roles, team management, account management, skills development, content development, website design, and content curation.
Meg Petersen
Director, Digital Learning Platform
IBM
Meg Petersen is the director of IBM’s Digital Learning Platform, which serves IBM clients, business partners, and employers with a catalog of over 2,000 digital courses. With a passion for transformation, she is skilled in instructional design, management, product design, technical writing, training, curriculum architecture, and leadership. Meg has helped fuel the digital learning explosion at IBM, developing an IBM Digital Learning Developer badge and enabling over 1,500 professionals at IBM to build digital, dynamic learning experiences. Meg is also certified as an IBM Design Thinking professional and IBM Blue Core Coach.
ELR205 Become an eLearning Rockstar: Less Time, Less Money, Less Headache
2:15 PM - 3:00 PM Thursday, October 26
Expo Hall: eLearning Revolution Stage
As an eLearning developer or instructional designer, you want your projects to be done faster and look better, all while you have less time and budget at your disposal. Using templates is a very attractive option, but you don’t want your course to look like something “off the shelf.”
In this session, you will learn how to use a template as a starting point and quickly transform it into something that is unique and intelligent, and totally rocks!
In this session, you will learn:
- How to customize a template
- How to take a project from start to finish
- How to quickly find assets you are looking for
- How to add flare and style to existing projects
Audience:
Novice to intermediate designers and developers.
Technology discussed in this session:
Rapid eLearning tools.
Jake Kuresa
Director of Sales
eLearning Brothers
Jake Kuresa is a director of sales for eLearning Brothers. Upon joining the eLearning Brothers team, he quickly became an expert on the products and services offered. Jake excels at helping clients find solutions to their development and design issues while working with budget and time constraints.
ELT205 Solving the Challenges of Offline Learning
2:15 PM - 3:00 PM Thursday, October 26
Expo Hall: eLearning Tools Stage
The modern workforce is time-poor, often on the move, and under more pressure than ever before. The traditional office-based eLearning approach is no longer enough.
Today’s learners want to be able to complete learning on their own terms, on the device of their choosing, and when it suits them. With this on-demand need, wouldn’t it be great for learning content to be accessible even when the Internet isn’t? You and your learners rely so much on the Internet, but what happens when it fails?
In this session, you will learn:
- How to take courses offline easily
- How you can still collect detailed learning metrics
- How to get courses to a disparate workforce
Audience:
Novice to advanced designers, developers, project managers, and managers.
Thom Tate
Business Development Manager of North America
gomo
Thom Tate is a business development manager of North America at gomo. He has over 20 years of corporate training experience as a technical trainer and senior sales engineer. Prior to joining gomo, he held leadership positions at Atlantic Link, Kaplan Learning Technologies, and Amdocs.
EMT205 Closing the Skills Gap: Transforming Talent Development with On-Demand Learning
2:15 PM - 3:00 PM Thursday, October 26
Expo Hall: Emerging Tech Stage
Talent has now become the number-one priority for organizations. And rightfully so: Professionals are making career decisions based on career development opportunities, or the lack thereof. In fact, in a recent LinkedIn survey, 94 percent of professionals said they’d be more likely to stay at an organization that invested in career development. With skills rapidly evolving, and the need to upskill the workforce at an all-time high, it’s never been a more exciting time to be working in corporate learning and development. And yet, more change is on the horizon.
In this session, you will learn about the top trends impacting changes in talent development; how Lynda.com and LinkedIn have partnered to deliver on-demand learning experiences that professionals actually want; and how to close critical skill gaps in your organization in order to remain competitive and keep pace with rapid changes in modern business.
In this session, you will learn:
- About top trends impacting change in the learning and development industry
- Insights about how modern professionals want to learn
- How on-demand learning tools can help you meet modern learning needs
- How talent development leaders are using insights from LinkedIn’s 500 million–plus members to deliver relevant learning programs
- How to close skills gaps in order to remain competitive
Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
On-demand learning, online learning platforms, and microlearning.
Mordy Golding
Director of Content
LinkedIn Learning & Lynda.com
Mordy Golding is a director of content for LinkedIn Learning and Lynda.com, where he leads a team of talented subject matter experts and well-networked industry thought leaders to create and maintain a vast library of high-quality learning content, primarily in the form of on-demand, online, video-based courses. Mordy is passionate about helping people understand learning behavior and drive innovation and effectiveness in online learning. He has personally published over 50 online video courses and books, and he enjoys traveling the world helping professionals use tools and technology to be more productive and successful.
INN205 Using Performance Data, Gamification, and Engagement to Drive Microlearning
2:15 PM - 3:00 PM Thursday, October 26
Expo Hall: Innovation Showcase Stage
In this session you will learn how gamified microlearning engagement works, whether for performance support, instructor-led training, or on-the-job repetitive learning.
Come find out how integration with external “sensing” data such as customer satisfaction, performance data, learner activities, and more can “trigger” microlearning that is personal, relevant, and has an impact on performance and habit formation. You’ll explore how learning delivery can be automated by using engagement automation, feedback, and triggers, and where learning repetition fits. You will see how this applies to real-world learning needs, examining different case studies from companies around the globe.
In this session, you will learn:
- What microlearning engagement systems do
- How gamification can be used with microlearning
- How guided adaptation can be used in learning at work
- What engagement automation is, and how it applies to microlearning
Audience:
Novice to advanced designers, developers, project managers, managers, and directors.
Technology discussed in this session:
Gamification, microlearning, and mobile learning.
Roni Floman
VP Marketing
GamEffective
Roni Floman is a vice president of marketing and product evangelist for GamEffective. She has been involved with GamEffective since 2013. Prior to that, she was a consultant for numerous technology start-ups and led business development at telecom and enterprise software companies. Roni holds an LLB degree, magna cum laude, from Tel Aviv University and an MBA from INSEAD. She is also a published author.
LRV205 The Future of Learning Systems
2:15 PM - 3:00 PM Thursday, October 26
Expo Hall: Learning Revolution Stage
What does the future look like for learning systems? There is no question that we are in the midst of a revolution in learning systems. Whether it is the big vendors making dramatic changes to their products or new startups that are disrupting the industry, tools are changing. How can you be sure you have the right tools to impact the future of your business?
In this interactive session, you will join Chris Bond as he provides an overview of the industry, the future, and research on what is working and what is not working with learning systems.
In this session, you will learn:
- Where the learning systems industry is headed
- The impact on you as a learning leader
- How to begin building a plan for your learning ecosystem
- What is working today
Audience:
Intermediate developers, project managers, managers, directors, senior leaders, LMS and talent system administrators, learning business owners, and vendors.
Technology discussed in this session:
Learning management systems (LMS), talent management systems (TMS), learning content management systems (LCMS), human capital management systems (HCMS), content management systems, learning delivery platforms, learner engagement platforms, Cornerstone, SumTotal, Saba, SuccessFactors, Pathgather, Degreed, EdCast, Docebo, Xprtise, Totara, and Skillsoft.
Chris Bond
CEO
Bluewater Learning
Chris Bond, CEO of Bluewater, has been transforming the learning and talent management field for over 20 years through his leadership, articles, speaking engagements, and consulting. Leveraging Chris' insights into the long-term value of learning and talent investments and the impact of ensuring business alignment with the learning and talent processes, Bluewater has helped hundreds of companies identify and solve talent gaps, recognizing that licenses alone do not solve business problems. Chris launched Bluewater in 2003. He has been the guiding hand in Bluewater's recognized ability to instill confidence, supply creative solutions, and deliver measurable business results to its clients.
MNX205 Designing Fantastic Feedback with Lectora
2:15 PM - 3:00 PM Thursday, October 26
Expo Hall: Management Exchange Stage
Feedback may be your most under-leveraged instructional tool. Designers take care to ensure assessment questions are well-written and support the performance objectives. However, far too often less thought is given to feedback.
Many designers think feedback is the message you display. But effective feedback is not what you say, it’s what you do. This might be a message, but it might more effectively be to show a diagram, play media, branch to additional information, challenge further, etc. This session will discuss ways to recognize opportunities for improving feedback and illustrate alternative approaches that better support and enhance the instructional experience.
In this session, you will learn:
- How to recognize opportunities for improved feedback
- When it is useful to invest the effort in creating more creative feedback
- Several techniques for more effective/creative feedback
- About the benefits of increased learner engagement through feedback
Audience:
Intermediate designers and developers.
Technology discussed in this session:
Lectora Inspire and MP3/MP4 media.
Daryl Fleary
VP Business Solutions
Trivantis
Daryl Fleary is a vice president of business solutions at Trivantis. He has over 20 years’ experience as a unit and project manager, senior instructional designer/consultant, eLearning designer, and business developer/relationship manager specializing in instruction and performance support solutions. Daryl’s experience includes developing instructor-led courses, web-based training programs, knowledge portals, electronic performance support/help systems, self-study guides, and other learning materials. As an FTE or consultant he has worked with a number of industries, including financial services, telecommunications, healthcare, utilities, and federal and state governments. Daryl has been a frequent presenter in online webinars and at learning conferences, including Learning Solutions, DevLearn, and TechKnowledge.
601 The Best Captivate Tips and Tricks on the Planet
3:00 PM - 4:00 PM Thursday, October 26
Bermuda A
Adobe Captivate is a commonly used tool, but a surprising number of its features are just a bit hidden and not well known. The layers of sophistication these features add can enable you to save a lot of time, deliver more engaging and personalized learning, and tap into resources more easily. It’s just a matter of knowing where these features are and how to use them effectively.
In this session, you’ll uncover many of the lesser-known Captivate features you need to make the most of this powerful tool. Many of these features are known only to experts, allowing them to do more in less time, but you’ll also explore aspects of Captivate that even experts don’t always know about. The tips you’ll explore are divided into two basic camps: power and time-savers. You’ll also look at tips that bridge the two camps, giving you more power in Captivate and saving you time, too! Come to this session to join the ranks of those in the know about some of the most hidden, yet most helpful, features of Captivate.
In this session, you will learn:
- How to maintain your lessons now and in the future without a lot of extra work
- How to extend Captivate’s capabilities beyond the commonly used feature set
- Tips for taking advantage of little-known features to work faster and with fewer errors
- How to dive deeper into the capabilities of Captivate
Audience:
Novice to advanced designers and developers.
Technology
discussed in this session:
Adobe Captivate.
Joe Ganci
President
eLearning Joe
Joe Ganci is the owner and president of eLearning Joe, a custom learning company. Since 1983, he has been involved in every aspect of multimedia and learning development. Joe holds a computer science degree, writes books and articles about eLearning, and is widely considered an eLearning development guru. He consults worldwide and also teaches at conferences and client sites. Joe writes tool reviews and has received several awards for his work in eLearning, including a Lifetime Achievement Award in 1999 and an eLearning Guild Master Award in 2013. His mission is to improve the quality of eLearning with practical approaches that work.
602 Sending xAPI Statements to an LRS Using JavaScript
3:00 PM - 4:00 PM Thursday, October 26
Andros AB
xAPI shouldn’t be fear-inducing, and it isn’t! You can use HTML and JavaScript to create statements to send to a learning record store (LRS). With a little input, practice, and feedback, you’ll learn how easy it is to use HTML and JavaScript to move your organization faster toward the future of measurable experiences.
This session will take you through the ease of using HTML and JavaScript to create your own xAPI statements. You’ll hear about best practices and lessons learned from a team that has written hundreds of thousands of statements, and you will learn to craft your own xAPI statements utilizing the full power and flexibility of the web.
In this session, you will learn:
- How to form xAPI statements
- How to configure training to utilize an LRS
- How to use xAPI to get more data from your training programs
- How to develop cutting-edge education that is practical, engaging, and accessible across all platforms and devices
Audience:
Intermediate to advanced designers, developers, project managers,
managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
Experience API (xAPI) statements, web-based training, HTML5,
JavaScript, web design, and mobile web design.
John Just
Vice President, Learning Solutions/IT
OpenSketch
John Just is a vice president of learning solutions and IT for OpenSketch, a division of nThrive, where he leads custom eLearning services. John is a national leader in eLearning and has provided expert advice to many enterprises across the United States, including large Fortune 500 and nonprofit firms. He has held positions as IT director, web design instructor at Florida Virtual School, instructional design and technology professor at University of Tampa, chief information officer at Pinellas County Schools, and co-founder/head of school at Pinellas Virtual School. He holds a doctoral degree in education.
603 Ukulele Learning: Exploring the Relationships Between Music and Learning
3:00 PM - 4:00 PM Thursday, October 26
Barbados AB
A large amount of research in recent years has explored the value that music has for the brain and learning. Everyone has experienced it in some way, be it from listening to music while studying, learning something from a catchy song, or learning to play an instrument.
In this session, you will explore the many relationships between music and learning. You will examine and discuss how people learn to play an instrument—there will even be ukuleles available for some to participate hands-on—and what this might mean for learning in general. Using the introductory ukulele lesson as a framework, this fun session will help you explore the many ways that music impacts and enhances learning.
In this session, you will learn:
- How music enhances learning
- How people learn to play an instrument, and what that means for learning
- How music might enhance your practices
- How to play a ukulele!
Audience:
Novice to advanced designers, developers, project managers, and managers.
Jane Bozarth
Director of Research
The Learning Guild
Jane Bozarth, the director of research for the Learning Guild, is a veteran classroom trainer who transitioned to eLearning in the late 1990s and has never looked back. In her previous job as leader of the State of North Carolina's award-winning eLearning program, Jane specialized in finding low-cost ways of providing online training solutions. She is the author of several books, including eLearning Solutions on a Shoestring, Social Media for Trainers, and Show Your Work: The Payoffs and How-To's of Working Out Loud. Jane holds a doctorate in training and development and was awarded the Guild Master Award in 2013 for her accomplishments and contributions to the eLearning community.
604 Case Study: Using Gamification for an Engaging Learning Experience
3:00 PM - 4:00 PM Thursday, October 26
St Croix B
Internal audit reports and consumer research revealed that employees of Turkey’s largest private bank, Isbank, needed support to improve customer service for a wide range of retail banking products and services. For Isbank’s learning team, the challenge was finding an engaging, effective, and easily accessible learning solution on detailed, complicated topics for a geographically dispersed and demographically diverse workforce.
In this session, you’ll find out how Isbank used gamification as an engaging strategy for learning. You’ll explore how Isbank’s team identified rationales for choosing gamification as a learning solution. With the live demo, you will see the implementation of design principles for an engaging learning experience. This presentation will give you ideas for how to use online games for your detailed and complicated learning topics; how to improve user adoption; and how to measure a gamification project’s contribution to learning.
In this session, you will learn:
- About the reasons to select gamification as a learning solution
- What makes a gamification learning project engaging and reusable for difficult and detailed topics
- How to analyze the gamification project’s results for an effective learning experience
- About user experience examples of gamification in real-life implementation
- How to interpret the learners’ behaviors in the means of contribution to learning
Audience:
Novice to advanced designers, developers, project managers, and
managers.
Technology
discussed in this session:
IsVille game
Niyazi Arda Aygül
Learning Technologies Manager
Türkiye Is Bankasi (Isbank)
Niyazi Arda Aygül is a learning technologies manager at Isbank, Turkey’s largest private bank. The last project he led, Isbank’s strategy game IsVille, was the Gold winner for Best Learning Game at the Learning Technologies Awards 2016. Throughout Arda’s more than 10-year HR and corporate learning career, he has worked on eLearning, video learning, gamification, and LMS projects. Arda currently coordinates the team responsible for technology-supported learning solutions strategy for over 24,000 employees of Isbank. He shares his experiences and thoughts on technology and learning in his personal blog, and he is also passionate about playing real-time strategy games.
605 Going Digital: Onboarding for the Self-Directed Learner
3:00 PM - 4:00 PM Thursday, October 26
Jamaica AB
The former state of onboarding for investment professionals lacked content and delivery flexibility in order to meet the needs of many variables in the onboarding process. The new program provides flexibility to allow for optimal learning effectiveness in moving the new associates to productivity as rapidly as possible.
In this session, you will learn how a team at T. Rowe Price designed and developed a successful self-directed, flexible onboarding program. Find out how they transformed the program from completely classroom-based to fully digital without losing the element of interaction. You’ll learn the methods and best practices that ensured new hires were assessed and provided feedback every step of the way. See how the team created this program through collaboration, analysis, planning, and agile design and development, ultimately building a continuous learning cycle that instills confidence in new joiners.
In this session, you will learn:
- About the evolution of this self-directed onboarding program
- How to recognize learning options that onboarding can include
- About methodologies and best practices to ensure that the program is an engaging and progressive learning experience
- About the importance of KPIs, measurement, and metrics around onboarding
- How to use innovative methods to engage learners and promote accountability for self-directed learning
- How to upskill learners quickly through nanolearning
Audience:
Novice to advanced designers, developers, project managers, and
managers in the fields of instructional design, instructional development,
communication, collaboration, analysis, human performance and development, or
learning management systems.
Technology
discussed in this session:
Call simulations, video, LMSs, modalities for coursework, Articulate
Storyline, and Microsoft Word, SharePoint, and PowerPoint.
Michael Lazo
Senior Lead Client Engagement & Program Management Consultant
T. Rowe Price
Michael Lazo is an assistant vice president at T. Rowe Price within enterprise learning, supporting the US intermediary learning and development needs as a senior lead consultant. He earned his master of science degree in human resources development from Western Carolina. Michael has been a strategic solution provider at firms including Bank of America, Franklin Templeton, and T. Rowe Price for over 25 years, utilizing all methods of learning, performance support, and leadership practices to enable and sustain organizational and employee growth.
Alina DeMeo Brazzeal
Lead Learning Advisor
T. Rowe Price
Alina DeMeo Brazzeal is a learning advisor with T. Rowe Price, an independent investment management firm. Alina has spent more than 10 years focused on creating learning solutions that produce effective, engaged employees capable of achieving results. She designs and develops for all modalities, including online, classroom, blended solutions, and performance support materials for on-the-job demands. Alina holds a degree in finance and has completed extensive coursework in multimedia technology, instructional design, and asynchronous learning design. She is also an accomplished developer in Adobe Captivate and Articulate Storyline.
606 Badges and Microlearning: The Perfect Match
3:00 PM - 4:00 PM Thursday, October 26
Montego A
Find the sweet spot of learner engagement by combining the bite-sized power of microlearning with the motivating effect of digital badges. By chunking your content to create microlearning-style tutorials and using digital badges to reward learners and mark their achievements, you will increase learner persistence and success in your online courses!
In this session, you’ll learn what makes the microlearning format so effective and why badges are the perfect complement to drive learner success. Using a case study of how a university library leveraged microlearning-style tutorials and badges to dramatically expand its instructional reach, you’ll find out how to implement a content-practice-assessment model to create fast-paced tutorials, and how to structure a badges program to support student learning. With just the right balance, you will engage more learners than ever, sustainably!
In this session, you will learn:
- How to develop an effectively structured badges program
- How to design microlearning-style tutorials
- About the relationship between microlearning, badges, and learner persistence
- How to combine the microlearning format with badges to reach more learners than ever
Audience:
Novice to intermediate designers, developers, project managers,
and managers.
Technology
discussed in this session:
Digital badges and tutorial design.
Lindsay O’Neill
Principal
Lindsay O’Neill Consulting
Lindsay O'Neill is faculty in the master of science in instructional design and technology program at California State University-Fullerton. An instructional designer and elearning developer, she regularly consults on effective pedagogy, educational technology, open licensing, and accessibility. Lindsay holds a master’s degree in education, specializing in educational technology/instructional design, as well as a master’s degree in library and information science.
Cynthia Gautreau
Director, Master of Science Instructional Design & Technology
California State University–Fullerton
Cynthia Gautreau is director of the master of science in instructional design and technology program at California State University–Fullerton, as well as an associate professor in the department of elementary and bilingual education. Her experience includes teaching at the elementary level, technology consulting in higher education, and graduate instruction at Cal Poly Pomona and Claremont Graduate University. In addition to teaching, Cynthia continues to pursue her interest in technology, professional development, and motivation research. She holds a doctoral degree in education.
Barbara Glaeser
Faculty, Master of Science in Instructional Design & Technology
California State University, Fullerton
Barbara Glaeser is a faculty member at California State University–Fullerton, where she helped design the master of science program in instructional design and technology, now in its 16th successful year. In the program, she teaches research methods, adult learning theory, and learning strategies, and oversees master’s projects. Barbara, who holds a PhD, is also a professor in the department of special education with expertise in remediation of learning disabilities.
607 Best Practices for Accessible eLearning
3:00 PM - 4:00 PM Thursday, October 26
Bermuda B
Your client has just asked you to design an engaging eLearning course. The content will be a challenge, which you like. You quickly come up with a vision for the course: interactive, applicable, fun. You know instantly this course will be your showpiece, an award winner. Then the client says, “We need it to be accessible.” Your dream is dashed as you anticipate extra work and no engagement. But it doesn’t have to be that way!
In this session, you’ll see how you can make your award-winning design a reality while also keeping it accessible. You’ll start with what accessibility means—and what it doesn’t. You will look at sample slides and see why they don’t meet accessibility standards. Then you’ll learn all about the best practices for using accessible PDFs (the lowest form of accessible learning), closed captions (which type is really best—the answer may surprise you), keyboard navigation, and designing for a screen reader. The session will wrap up with a look at how to QA all of it.
In this session, you will learn:
- Best practices for designing closed captioning
- Best practices for creating accessible keyboard navigation
- Best practices for designing courses for learners using screen readers
- How to keep engagement in courses while maintaining accessibility
- How to keep fun slides (like drag-and-drops) in an accessible course
- How to insert described video for screen readers without impacting other learners
Audience:
Novice to intermediate designers and developers.
Technology
discussed in this session:
Articulate Storyline
Steve Blane
Managing Partner
Darn Clever Design Collective
Steve Blane is an award-winning learning experience designer with a specialty in (and passion for) digital learning. He's been in the training and development industry for close to 20 years. Steve works with some of Canada's leading organizations to formulate and tweak their digital development strategy to better support organizational needs. Steve has taught learning experience design and eLearning development for over 10 years at certificate programs in Toronto. He is currently the program director for the Master of Digital Learning Certificate program.
608 Training the Google Way: The Neuroscience of Learning
3:00 PM - 4:00 PM Thursday, October 26
St Thomas AB
L&D professionals work hard to create great training and are disappointed when employees fail to learn. It may be tempting to blame the students, but L&D efforts usually fail because they don’t understand the mind of the learner. As a result, you may build training modules that are not consistent with the brain’s natural means of acquisition. Teaching can be more effective once you understand how the learner’s mind operates.
In this session, you’ll learn the brain principles that Google uses to guide the development of its training materials. The presentation will include dramatic demonstrations illustrating how the mind learns and retains new information. You will see how these principles are utilized to train more than 1 billion people around the world.
In this session, you will learn:
- How to create social learning communities that are based on psychological principles of observational learning
- How to use authoring tools more effectively by understanding how the brain encodes metaphor and emotion
- How to develop incentive systems that reinforce desired behaviors and that are based on established principles of conditioning
- How to improve employees’ attention within mobile learning by understanding the secrets to people’s levels of consciousness
- How to design effective follow-up training by tapping into mnemonic principles of memory
- How to deliver either visual or auditory messages based on an understanding of the brain’s dual-coding mechanisms
Audience:
Novice to advanced designers, developers, project managers,
managers, directors, and senior leaders (VP, CLO, executive, etc.).
Art Kohn
Professor
ASPIRE Consulting Group
Dr. Art Kohn earned his PhD in cognitive science at Duke University and is a consultant with Google, helping the organization develop new programs which train more than 1.2 billion people. Dr. Kohn's professional research explores how to present information in order to maximize learning and memory. He was awarded the National Professor of the Year award from the American Psychological Association and he won a Fulbright Fellowship in cognitive psychology and a second Fulbright Fellowship in distance education. He consults with organizations around the world, helping them modernize and optimize their training programs.
609 Adapting Your Mobile Learning Strategy with Open-Source Interactive Solutions
3:00 PM - 4:00 PM Thursday, October 26
Montego B
As learners go mobile, demand for learning on phones has increased. Yet options for delivering a responsive, mobile-first, and interactive experience have been limited—until now! Join this interactive session to learn how two organizations embrace an open-source tool to develop elegant, impactful, and engaging learning. Learn how to take advantage of technology, “Adapt” your approach to design and development, and embrace best practices for interactive mobile learning.
This session will explore methods for creating engaging learning experiences on phones. You’ll see how you can combine mobile-ready instructional and UI design techniques within Adapt, an open-source mobile learning authoring framework. Adapt supports the creation of responsive, mobile-first eLearning, yet its default offerings are limited, which means you run the risk of creating bad, not-fun courses! You will discover how to think outside the box to increase interactivity and engagement. If you’re exploring options for mobile learning in your organization, join this session to find out more about Adapt.
In this session, you will learn:
- About the Adapt framework, an authoring tool for responsive, mobile-first eLearning development
- How to use custom components to increase interactivity within Adapt courses
- How Adapt can fit into your organization’s mobile learning strategy
- About the benefits of open-source solutions
Audience:
Novice to intermediate designers, developers, project managers,
managers, and directors.
Technology
discussed in this session:
Adapt framework
John-Carlos Lozano
Chief Creative Officer
SweetRush
John-Carlos Lozano is the chief creative officer at SweetRush. He is the driving force in developing branding, higher levels of interactivity, and learning games for SweetRush clients. John-Carlos is an accomplished artist and a passionate learner, leader, and teacher who constantly pushes his talented team to reach higher. He believes that training for employees should be just as interactive and engaging as advertising and marketing targeted to customers. John-Carlos holds a BA in design and a BFA in illustration/animation from San Jose State University.
Kareem Elsayed
Instructional Designer
Kareem Elsayed is an instructional designer at Google. He studied biomedical engineering at the University of California–Irvine. After a successful career at Applied Medical designing innovative medical devices, Kareem shifted careers in 2012 to establish Applied Medical’s corporate university, where he served as the director of global education.
610 Using Social Media for Analysis and Designing Around Corporate Culture
3:00 PM - 4:00 PM Thursday, October 26
Antigua B
Why do you do what you do? Who are you trying to train, and why should they be there? The answer goes way beyond corporate compliance or skill-building initiatives. The answer lies deep beneath the surface in the hearts and minds of the people you are trying to train. But how do you find out what motivates them and how to help them succeed?
In this session, you will learn how the values that people hold dear can be a source of conflict that interferes with learning. You will learn that uncovering these values is a vital component of audience analysis, and that the best way to uncover them is to give people something to react to. Using social media and some principles of story, you’ll learn that you can orchestrate the kind of analysis you need to discover the backstory at work. At the same time, you’ll build culture and add to the corporate legacy.
In this session, you will learn:
- What causes conflict at work
- How conflict interferes with learning
- How to use social media and other activities to uncover the source of conflict
- How to use principles of story to design training that navigates conflict
- How to use audience analysis to also build culture
Audience:
Novice to advanced designers, developers, and managers.
Technology
discussed in this session:
Twitter, Yammer, Salesforce, Microsoft SharePoint,
SurveyMonkey, and any internal or external social media, survey tools, and
corporate portal tools that attendees use.
Katie Stroud
Master Story Crafter
Incremental Success
Katie Stroud is a master story crafter at Incremental Success. Her roles in instructional design, technical writing, and consulting led her to develop a story-based approach to address the unspoken culture that lingers in every corporate initiative. The process is based on scientific studies that explain why people do what they do. It helps to find what inspires them to change behaviors in support of corporate goals.
611 Marco? Polo! Finding Your Ideal Learning Experience
3:00 PM - 4:00 PM Thursday, October 26
Trinidad AB
Is the LMS dead? Can a combination of today’s mobile apps, social interactions, and game-enabled microlearning replace yesterday’s “macrolearning” platforms? Do training programs need to be so structured and prescriptive when modern adaptive approaches are now a reality? The ever-evolving educational technology landscape presents more choices than ever, but finding the right solution in the deep and wide pool of possibility is no longer a game.
This session will explore how legacy platforms meld with specialized technology sets to craft purpose-built solutions to support current and future learning needs. You’ll learn to look differently at old and new technology, and you’ll see how striking a balance between them represents the best approach for many companies seeking to modernize key training programs and metrics.
In this session, you will learn:
- How to combine your macrolearning needs with your microlearning desires
- Why the rumor of the LMS’s death (or imminent demise) is false
- From successful case studies where teams extended the old with the new to address changing requirements and heightened use expectations
- About a mixture of commercial solutions and open-source utilities that can help you assemble your own modern learning experience platform solution
Audience:
Novice to advanced designers, developers, project managers,
managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
Mobile apps, social interactions, game-enabled
themes, and extensible APIs.
Robert Gadd
President
OnPoint Digital
Robert Gadd is president of OnPoint Digital and responsible for the company’s vision and strategy. OnPoint’s online and mobile-enabled offerings support more than one million workers and include innovative methods for content authoring, conversion, and delivery extended with social interactions, gamification, and enterprise-grade security for workers on their device or platform of choice. Prior to OnPoint, Robert spent 10 years as CTO of Datatec Systems and president/CTO of spin-off eDeploy.com. He is a frequent speaker on learning solutions—including mobile, informal learning, xAPI, and gamification—at national and international T&D conferences.
612 Meeting in a Box: Video-Based Training and Performance Support
3:00 PM - 4:00 PM Thursday, October 26
Martinique AB
With a direct service delivery (DSD) national workforce that ranges from tenured employees to those just entering the workforce, Farmer Brothers—a national coffee roaster, wholesaler, and distributor—had to identify how to optimize, standardize, and streamline sales training across a diverse, geographically dispersed team. The company addressed how to preserve its legacy of great customer service while simultaneously upskilling employees’ ability to sell additional products.
In this session, you will learn how a video-based learning solution provided Farmer Brothers with both training-in-a-box and performance support to improve customer focus, engagement, and sales. You will explore how Farmer Brothers is enabling employees to experience and practice a standardized approach to sales training while they are offsite at training sessions out of their workflow. The training has also been modularized into micro videos and hosted on a custom web-based portal so that they are able to access information when and where they need it most, when they are back on the job and in their workflow.
In this session, you will learn:
- How to simplify training so that it reaches a geographically diverse workforce
- How to creatively use video to engage employees in a conversation as they learn
- How to create a performance support tool out of training content by taking a modular microlearning approach
- How to develop a training approach that is scalable and in line with business objectives
- How to capture analytics to provide key metrics for video-based solutions and learner engagement
Audience:
Novice to intermediate designers, developers, project managers,
managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
Web-based portal as vehicle for performance
support; video-based training.
Russell Ray (Host)
VP, DSD Sales
Farmer Brothers
Russell Ray is the vice president of DSD sales at Farmer Brothers, a leading manufacturer, national roaster, and distributor of high-quality coffee, tea, and dispensed beverages. An innovative leader with more than 25 years of experience in leading change efforts across industries, organizations, and clients, Russell has helped executives, entrepreneurs, and nonprofits transform their organizations and deliver long-term, sustained results. He previously worked in leadership roles at companies including Procter & Gamble, Campbell Soup Company, and ArchPoint. Russell holds an MBA from Abilene Christian University and a BA in finance/business from Eastern New Mexico University.
Sue Fox Schwartz
Chief Development Officer
Infinitude Creative Group
Sue Fox Schwartz, the chief development officer for Infinitude Creative Group, brings more than 20 years of experience in the corporate world and 15 years of training in transformational work. She has worked in entrepreneurial startups where she managed national and international sales and distribution, in US-based companies where she expanded business operations overseas, and in large corporations where she facilitated large-scale change management and employee engagement initiatives. Sue has a BA in international relations from the University of Michigan and an MBA from the University of Texas–Austin, and she is a certified coach through the International Coach Federation.
613 Content Strategy Is Not Just for Marketers
3:00 PM - 4:00 PM Thursday, October 26
St Croix A
L&D professionals often think about one single training program only, instead of looking at the entire journey their learners take. Mapping out the learner life cycle and assigning content that engages them along the way not only helps create unforgettable learning experiences and drive individual performance, but also helps with the transfer of knowledge after a training session ends.
In this session, you will learn how marketing professionals create and plan their content, and reasons why L&D professionals should adapt this model. You will learn how to apply these concepts to L&D in order to drive an individual’s performance, help plan for quarters to come, and measure ROI. You’ll learn how to create a content strategy plan and how to implement it in three easy steps. You will see Trello in action as one solution to collaboratively work with your team to create a content strategy plan. Finally, you will walk away with a content strategy plan for your organization.
In this session, you will learn:
- How to create a content strategy plan
- How to drive an individual’s performance by leveraging a content strategy plan
- How to define measures of success that work
- How to use Trello to work collaboratively with your team
Audience:
Novice to intermediate designers, developers, project managers, and
managers.
Technology
discussed in this session:
Trello
Bianca Baumann
VP, Learning Solutions & Innovation
Ardent Learning
Bianca Baumann is VP, learning solutions & innovation at Ardent Learning. Over time, she has developed processes and methodologies to help organizations meet their growth targets with the help of innovative L&D approaches including digital transformations, onboarding, and reskilling programs. She has spearheaded multiple projects in the marketing, automotive, financial, and events industries, creating award-winning programs along the way. She shares her expertise in her blog and at global conferences. She teaches learning experience design at OISE and published the eBook, The Little Black Book of Marketing and L&D, a practical guide that helps integrate proven marketing techniques into L&D.
614 Using Canva for Rapid, Print-Ready, Memorable Learning Materials
3:00 PM - 4:00 PM Thursday, October 26
Antigua A
Many instructional designers and training specialists find themselves in the position of creating print-ready learning materials on short notice and no budget. Depending on available technologies, content knowledge, and access to a graphic designer, this can be a daunting task. Plus, most approaches used to create training-on-the-go are flat and forgettable. What if there’s another option for designing print-ready learning materials in a short amount of time for memorable learning?
In this session, you will learn how Canva can help you create print-ready learning materials on short notice. You will learn the basics of Canva and explore its templates, products, and designs. You’ll look at the process for setting up an account, selecting ready-made templates, inviting other users to join your team for collaboration, and sharing in social media. Most importantly, you will learn how to build custom templates for learning guides, job aids, and infographics. You will leave this session with techniques to create memorable, print-ready learning materials in no time.
In this session, you will learn:
- Why Canva is an effective option for designing rapid, print-ready learning materials
- How to set up a free Canva account, select prepared templates, and collaborate on designs
- How to build custom templates for learning guides, job aids, and infographics
- How to use the techniques presented in this session to create memorable learning materials on time and under budget
Audience:
Novice to intermediate designers, developers, and project
managers.
Technology
discussed in this session:
Canva
Sharon Link-Wyer
Principal Consultant
Leadership via Design
Sharon Link-Wyer is the principal consultant for Leadership via Design. She holds a PhD in leadership from Gonzaga University, an MEd in educational leadership with an emphasis in human resources, and a BA in education. After serving as a human resources director for several years, administering HR training, compliance management, and onboarding, Sharon worked as a classroom teacher with K-12 students and graduate students. Since then, she has focused on teaching adult learners. At Leadership via Design, Sharon provides instructional design consulting, leadership development, and course development for a variety of different industries. Her passion is leading and teaching.
615 BYOL: Creating Immersive Content Using Free Multimedia Tools
3:00 PM - 4:00 PM Thursday, October 26
Montego C
You have two weeks to create a course, and your subject matter expert wants it to be engaging. Your budget is $0 and you don’t have access to any multimedia tools. Are you and your team ready for the challenge?
In this session, you’ll learn how you can leverage free multimedia tools to help create immersive content on the fly. First you’ll see a demonstration of the tools in action; then you’ll apply them to transform sample content on your own. You’ll leave this session with access to tools you can share with your team and apply to future projects.
In this session, you will learn:
- How to manipulate audio using Audacity
- How to modify images using GIMP 2
- Where to access free audio and image libraries
- How to create immersive content using audio and images
Audience:
Novice to intermediate designers, developers, project managers,
and managers with working knowledge of an eLearning authoring tool, such as Articulate
Storyline, Adobe Captivate, Trivantis Lectora, or even Microsoft PowerPoint.
Technology
discussed in this session:
Audacity, GIMP 2, DaVinci Resolve, free audio and image libraries,
and eLearning authoring tools.
Participant
technology requirements:
Headphones and a laptop running an authoring tool (e.g.,
Storyline, Captivate, Lectora, or PowerPoint); Audacity (free to download); and
GIMP 2 (free to download).
Derek Redmond
eLearning Instructional Designer and Developer
Baycrest Health Sciences
Derek Redmond is an eLearning instructional designer and developer at Baycrest Health Sciences. He has been creating engaging eLearning experiences for over four years, and he received the 2016 eACH Conference People’s Choice Award for eLearning design. In addition to his full-time position at Baycrest, Derek is currently working on a master’s degree in educational technology from the University of British Columbia.
Mackenzie Moyer
eLearning Instructional Designer and Developer
Baycrest Health Sciences
Mackenzie Moyer is an eLearning instructional designer and developer at Baycrest Health Sciences. Before working as an instructional designer, he taught English as a second language for five years. Mackenzie has been instrumental in the launch of the Baycrest core curriculum. In addition to his full-time position at Baycrest, he is currently working on a master’s degree in educational technology from the University of British Columbia.
616 BYOL: Engaging Tech—Getting Started with Augmented Reality
3:00 PM - 4:00 PM Thursday, October 26
Montego DE
Finding ways to make learning “stick” with technology is always a challenge. Augmented reality (AR) is one of those “make it stick” technology options available for education and training. However, AR can seem overwhelming, expensive, time-consuming, and difficult to use in everyday learning development. It’s these assumptions that can cause designers and developers to overlook the potential this technology holds for their learners, which is a shame, as AR is becoming simpler and cheaper than ever to create.
In this session, you’ll explore just how easy it can be to get started with augmented reality. You’ll be introduced to free development tools that you can use to create original AR content. You’ll then use a selection of these tools to immediately create your own AR project that you can share with your colleagues as a proof of concept. You’ll leave this session with the practical knowledge you’ll need to plan, build, and share engaging AR projects for learning.
In this session, you will learn:
- How to plan out successful AR elements for use in your projects
- About the necessary components of a successful AR project
- How to design your own AR project with free development tools
- How you can use interactions and multimedia assets to enhance an AR project
- How to publish your AR design
Audience:
Novice to intermediate designers and developers.
Technology
discussed in this session:
Aurasma, Entiti, and mobile devices.
Participant
technology requirements:
A mobile device (iOS or Android) and a laptop.
Destery Hildenbrand
XR Solution Architect
Intellezy
Destery Hildenbrand is an XR solution architect with Intellezy. Destery has over 17 years of experience in training and development and seven years focusing on immersive technologies. Destery has spent time in corporate environments and higher education. Destery's primary focus is helping organizations plan, design, and develop engaging learning experiences through Immersive technology.
Mark Banit
Senior Manager, Design
Royal Bank of Canada
Mark Banit is a senior manager of design at the Royal Bank of Canada (RBC). With a background in multimedia design, Mark has been creating engaging digital learning experiences for over 15 years. Prior to moving into corporate learning and development, he spent 10 years working in the higher education sector creating interactive online learning, providing consulting, and training other developers. At RBC, Mark manages the design and development of effective learning strategies and solutions deployed throughout the organization.