MB15 Docent Morning Buzz 2: Reflection & Projection
7:30 AM - 8:15 AM Thursday, October 25
Montego A
Jump-start your day—and your networking—with Morning Buzz, the popular early-bird discussions held each morning of DevLearn. Grab your coffee, pull up a chair, and join a casual conversation around an important topic. Share your best practices, insights, and tips while learning from one another’s experiences.
Karen Hyder
Online Event Producer and Speaker Coach
Kaleidoscope Training and Consulting
Karen Hyder, online event producer and speaker coach at Kaleidoscope Training and Consulting, has been teaching about technology since 1991, when she delivered instructor-led software courses for Logical Operations. She was promoted to director of trainer development, helping trainers improve skills and earn certifications. In 1999 she created a course for trainers using virtual classrooms, and helped launch The eLearning Guild Online Forums in 2004. She continues to host The Guild’s Best of DemoFest, and was honored with the Guild’s Guild Master Award. Currently, Karen provides coaching and production support for a series of online courses at Hearing First, a not-for-profit that serves audiology professionals earning CEUs.
Tracy Parish
Education Technology Specialist
Parish Creative Solutions
Tracy Parish is an accomplished instructional designer, eLearning developer, and consultant based in the Greater Toronto area. With a unique blend of skills in computer programming, adult education, and eLearning design/development, she has built a successful career in instructional design. With over 18 years of experience in instructional design, development, LMS implementation and administration, Tracy is a respected figure in her field. She is a speaker, active Articulate Community Hero, co-host of the Toronto Storyline User Group and webcast Nerdy Shop Talk, the marketing director for the Canadian eLearning Conference, and moderator of the monthly Twitter event #lrnchat.
Melissa Chambers
Online Instructional Specialist
MSC Consulting
Melissa Chambers is an online instructional specialist at MSC Consulting and a contract speaker coach/host for The Learning Guild's Online Forums and Guild Academy. Melissa has over 20 years' experience in creative media production, project and change management, online instructional design, and eLearning strategy development, and has been designing, producing, and coaching for synchronous online programs since 2002. She holds a master's degree in instructional design for online learning, and has spearheaded award-winning programs in eLearning, process improvement, and strategic development. Melissa has a passion for lifelong learning, technology, cultivating creativity, and having fun while working.
MB16 Scaling VR in Training
7:30 AM - 8:15 AM Thursday, October 25
Andros AB
Jump-start your day—and your networking—with Morning Buzz, the popular early-bird discussions held each morning of DevLearn. Grab your coffee, pull up a chair, and join a casual conversation around an important topic. Share your best practices, insights, and tips while learning from one another’s experiences.
Hugh Seaton
GM
Adept Reality
Hugh Seaton is GM of Adept Reality, a software company focused on using VR/AR in adult learning. Prior to Adept, Hugh founded AquinasVR, a VR/AR software company which he sold to the Glimpse Group, parent of Adept. Hugh’s focus, whether in immersive technologies, IoT or artificial intelligence, is on the intersection of learning science, creativity, and the cutting edge technologies that can bring learning to new levels of effectiveness.
MB17 Trends That Are Shaping L&D
7:30 AM - 8:15 AM Thursday, October 25
Antigua A
Jump-start your day—and your networking—with Morning Buzz, the popular early-bird discussions held each morning of DevLearn. Grab your coffee, pull up a chair, and join a casual conversation around an important topic. Share your best practices, insights, and tips while learning from one another’s experiences.
Myra Roldan
Program Manager, Technical Curriculum
Amazon Web Services
Myra is an L&D thought leader who brings a unique mix of technical, business, and adult education expertise to the game. She is a TEDx speaker, author, and technical designer who has won awards for her learning designs. Her superpower is her natural ability to make complex technical subjects easy to understand by breaking them down in a way that makes it easy to consume and move forward with action. She strives to evoke transformation by doing her part to decolonize technology. Myra works at Amazon and she has earned a Bachelor of Computer Science, MSEd, and an MBA.
MB18 Boosting Visual Design Skills
7:30 AM - 8:15 AM Thursday, October 25
Montego DE
Jump-start your day—and your networking—with Morning Buzz, the popular early-bird discussions held each morning of DevLearn. Grab your coffee, pull up a chair, and join a casual conversation around an important topic. Share your best practices, insights, and tips while learning from one another’s experiences.
Bianca Woods
Customer Advocacy Manager
Articulate
Bianca Woods is a customer advocacy manager at Articulate. Her past experience includes working on the community and event programming for the Learning Guild, learning and communications roles at BMO Financial Group, and teaching art. Bianca is passionate about how visual design and multimedia can help people learn, loves test-driving new technology, and collects photos of bizarre warning signs.
MB19 Strategies for Keeping Training Content Up-to-Date and Relevant
7:30 AM - 8:15 AM Thursday, October 25
Montego C
Jump-start your day—and your networking—with Morning Buzz, the popular early-bird discussions held each morning of DevLearn. Grab your coffee, pull up a chair, and join a casual conversation around an important topic. Share your best practices, insights, and tips while learning from one another’s experiences.
Sam Rogers
President
Snap Synapse
Sam Rogers, the president of Snap Synapse, creates more effective, efficient, and engaging ways to deliver learning for clients including Google, Capital One, Deloitte, and AAA. He produced YouTube’s first online certification training, and he is a writer, director, producer, composer, and performer for stage and screen. Sam also writes and speaks frequently at conferences, sharing his passion for solving the problems that matter and inspiring learners to action.
MB20 Doing More with Less—Innovating on a Tight Budget
7:30 AM - 8:15 AM Thursday, October 25
St. Croix A
Jump-start your day—and your networking—with Morning Buzz, the popular early-bird discussions held each morning of DevLearn. Grab your coffee, pull up a chair, and join a casual conversation around an important topic. Share your best practices, insights, and tips while learning from one another’s experiences.
Shawn Rosler
Senior Instructional Designer
Office Practicum
Shawn Rosler has been an instructional designer, project manager, and developer of dynamic, interactive, and highly efficient eLearning and other instruction for over 20 years. He's a frequent contributor to industry-based publications, and he has presented to academic, medical, and corporate audiences on an expansive array of topics. From the basics of adult learning theory to the real-world application of converting instructor-led training to a computer or web base, he is an evangelist for trimming down processes while keeping them effective.
MB21 xAPI Basics—Getting Started
7:30 AM - 8:15 AM Thursday, October 25
St. Thomas A
Jump-start your day—and your networking—with Morning Buzz, the popular early-bird discussions held each morning of DevLearn. Grab your coffee, pull up a chair, and join a casual conversation around an important topic. Share your best practices, insights, and tips while learning from one another’s experiences.
Sean Putman
Vice President of Learning Development
Altair Engineering
Sean Putman, a partner in Learning Ninjas, has been an instructor, instructional designer, and developer for over 15 years. He has spent his career designing and developing training programs, both instructor-led and online, for many different industries, but he has had a strong focus on creating material for software companies. Sean has spent the last few years focusing on the use and deployment of the Experience API (xAPI) and its effect on learning interventions. He has spoken at industry conferences on the subject and is co-author of Investigating Performance, a book on using the Experience API and analytics to improve performance.
Sarah Mercier
CEO & Strategic Consultant
Build Capable
Sarah Mercier, CEO and strategic consultant at Build Capable, specializes in instructional strategy and learning technology. Sarah is known for translating highly technical concepts and research to real-world practice. She is an international facilitator for the Association for Talent Development and Greater Atlanta ATD Past President. Her innovative learning solutions have been recognized by winning industry awards, such as Best of Show at FocusOn Learning DemoFest for xAPI for Interactive eBooks, and Best Performance Support Solution at DevLearn DemoFest for Critical Success Factors training and assessment tool. Sarah is a frequent speaker at industry conferences and business events on topics such as instructional design and development, accessibility, data strategy, and learning ecosystems. Her work has been published in ATD’s 2020 Trends in Learning Technology, The Book of Road-Tested Activities, TD Magazine, Learning Solutions Magazine, CLO Magazine, and a variety of other training and workforce publications.
MB22 Changing Mindsets About Learning and Development
7:30 AM - 8:15 AM Thursday, October 25
Jamaica AB
Jump-start your day—and your networking—with Morning Buzz, the popular early-bird discussions held each morning of DevLearn. Grab your coffee, pull up a chair, and join a casual conversation around an important topic. Share your best practices, insights, and tips while learning from one another’s experiences.
Kasper Spiro
CEO
Easygenerator
Kasper Spiro is the CEO of Easygenerator. He has over 30 years of experience in the field of learning: teaching, authoring textbooks, designing and creating eLearning, and developing knowledge management systems, user performance support systems, and eLearning systems. Kasper’s experience as a manager also includes being CEO of an early internet startup in the 1990s. At Easygenerator, the goal is to facilitate non-learning professionals in sharing knowledge and creating effective eLearning through Easygenerator’s cloud- based eLearning service.
MB23 Building Your Skills for a Rapidly Changing L&D Industry
7:30 AM - 8:15 AM Thursday, October 25
St. Thomas B
Jump-start your day—and your networking—with Morning Buzz, the popular early-bird discussions held each morning of DevLearn. Grab your coffee, pull up a chair, and join a casual conversation around an important topic. Share your best practices, insights, and tips while learning from one another’s experiences.
Ann Rollins
VP, Custom Solutions and Chief Solutions Architect
The Ken Blanchard Companies
Ann Rollins is a modern learning champion with nearly 30 years of industry experience helping form and execute learning and leadership development strategy for Fortune and Global 500 companies. Unintimidated by global scale, she always has her eyes on the technology horizon and helps clients consider how the technology in our hands outside of work today may have a place inside the learning ecosystem tomorrow. She takes a practical, design thinking approach to support clients as they transform what leadership development (and learning in general) happens in their organizations, and help drive plans to innovate to prepare for what's next.
MB24 Getting Started as a Freelance Learning Designer
7:30 AM - 8:15 AM Thursday, October 25
Bermuda AB
Jump-start your day—and your networking—with Morning Buzz, the popular early-bird discussions held each morning of DevLearn. Grab your coffee, pull up a chair, and join a casual conversation around an important topic. Share your best practices, insights, and tips while learning from one another’s experiences.
Cath Ellis
Learning Experience Designer
Cath Ellis Learning Design
Cath Ellis is a freelance learning experience designer at Cath Ellis Learning Design, a boutique eLearning company in Victoria, Australia. She has more than two decades of experience creating award-winning learning experiences for clients across the globe. She has a bachelor of adult learning and development and a master of digital technology in education from the University of Melbourne.
MB25 Using AR in Performance Support
7:30 AM - 8:15 AM Thursday, October 25
Montego B
Jump-start your day—and your networking—with Morning Buzz, the popular early-bird discussions held each morning of DevLearn. Grab your coffee, pull up a chair, and join a casual conversation around an important topic. Share your best practices, insights, and tips while learning from one another’s experiences.
Jeff Batt
Founder
Learning Dojo
Jeff Batt has 15+ years of experience in the digital learning and media industry. Currently, Jeff Batt is a Learning Experience Designer for Amazon. He is the founder and trainer at Learning Dojo, a company dedicated to training you to become a software ninja in various eLearning, web, and mobile-related software applications. He was also the program manager of DevLearn for The Learning Guild. Jeff often speaks on developmental technologies such as xAPI, HTML5, augmented reality, mobile development, eLearning development tools, and more.
MB26 Using Data to Personalize the Learning Experience
7:30 AM - 8:15 AM Thursday, October 25
Antigua B
Jump-start your day—and your networking—with Morning Buzz, the popular early-bird discussions held each morning of DevLearn. Grab your coffee, pull up a chair, and join a casual conversation around an important topic. Share your best practices, insights, and tips while learning from one another’s experiences.
JD Dillon
Chief Learning Architect
Axonify
JD Dillon became a learning and enablement expert over two decades working in operations and talent development with dynamic organizations including Disney, Kaplan, and AMC. A respected author and speaker in the workplace learning community, JD continues to apply his passion for helping people around the world do their best work every day in his role as Axonify's chief learning architect. JD is also the founder of LearnGeek, a workplace learning insights and advisory group.
MB27 Writing for Effective eLearning
7:30 AM - 8:15 AM Thursday, October 25
Barbados AB
Jump-start your day—and your networking—with Morning Buzz, the popular early-bird discussions held each morning of DevLearn. Grab your coffee, pull up a chair, and join a casual conversation around an important topic. Share your best practices, insights, and tips while learning from one another’s experiences.
Marie DesJardin
Senior Application Learning Consultant
Verint Systems
Marie DesJardin is a senior application learning consultant at Verint Systems. She brings more than 20 years of technical communications expertise to the art of designing and producing interactive, multimedia online courses and microlearning training videos for desktop and mobile delivery. Her overhaul of her company’s eLearning program boosted revenues, reduced customer support costs, and earned her a Circle of Excellence and a Mission-Critical Delivery award. Marie is an active speaker and participant in the Denver eLearning community, as well as a professional fiction and screenplay author.
MB28 How to Write for Learning Solutions
7:30 AM - 8:15 AM Thursday, October 25
St. Croix B
Jump-start your day—and your networking—with Morning Buzz, the popular early-bird discussions held each morning of DevLearn. Grab your coffee, pull up a chair, and join a casual conversation around an important topic. Share your best practices, insights, and tips while learning from one another’s experiences.
The Learning Guild
The Learning Guild is the oldest and most trusted source of information, networking, and community for eLearning Professionals. As a member- driven organization, the Guild produces conferences, online events, eBooks, research reports, and Learning Solutions Magazine—all devoted to the idea that the people who know the most about making eLearning successful are the people who produce eLearning every day in corporate, government, and academic settings. Our goal is to create a place where eLearning professionals can share their knowledge, expertise, and ideas to build a better industry—and better learning experiences—for everyone.
GS03 Creativity: What “It” Is
8:30 AM - 10:00 AM Thursday, October 25
Grand Ballroom
Does creative activity have a biological function? There is something common to everything we call the arts. What is it? This “it” is something Lynda Barry calls “an image”; something that feels alive and is contained and transported by something that is not alive. It could be a book, or a song, or a painting … anything we consider an art form. This definition of “it” can be extended to works outside of traditional definitions of art and into other forms of content, including learning content. In this keynote, we will explore this ancient “it” that has been around at least as long as we have had hands, and the state of mind it brings about that goes well beyond traditional ways of thinking. In this energetic kickoff to DevLearn, we will examine our innate creative ability, our need to work with images, the role our hands play in thinking, and more. You will discover what the biological function of this thing we call “the arts” may be, and how it can transform the work you do.
Lynda Barry
Award-Winning Author, Artist, and Educator
Lynda Barry has been described by the New York Times as “among this country’s greatest conjoiners of words and images, known for plumbing all kinds of touchy subjects in cartoons, comic strips and novels, both graphic and illustrated.” Her seminal comic strip, Ernie Pook’s Comeek, ran in alternative newspapers across North America for 30 years and is widely credited with expanding the literary, thematic, and emotional range of American comics. Ms. Barry has authored 21 books, worked as a commentator for NPR, and had a regular monthly feature in Esquire, Mother Jones, Mademoiselle, and Salon. She has received numerous awards and honors for her work, among them two William Eisner awards, the American Library Association’s Alex Award, and the 2017 Milton Caniff Lifetime Achievement Award from the National Cartoonists Society.
SELR201 On the eLearning Horizon and Beyond
10:00 AM - 10:45 AM Thursday, October 25
Expo Hall: eLearning Rockstars Stage
The eLearning industry is constantly changing. It can be difficult to keep an eye on what advancements are coming while also trying to manage current budgets and technology restraints.
Gain in-depth understanding on how the eLearning landscape is shifting and evolving, as well as how to make the most of emerging trends including social, microlearning, gamification, and mobile trends you need to know before 2019.
In this session, you will learn:
- What general trends are being seen in the industry
- Mobile trends you need to know
- Trends for Generation Z
- How to prepare for Generation Z
- How to maximize the business impact of learning
Audience:
Intermediate to advanced designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Alessio Artuffo
President & COO
Docebo
Alessio Artuffo has served as the chief revenue officer at Docebo since 2012 and has several years of experience in the eLearning and knowledge management industry. Prior to this role, he was Docebo's director, international business operations from 2012 to 2013 and later, the company's chief operating officer in North America. Beginning in 2013, Alessio played an integral role in establishing the operations of Docebo in North America and has led Docebo's sales and revenue efforts to date. From 2009 to 2012, Mr. Artuffo was country manager for North America at eXact Learning Solutions S.r.l., ("eXact").
Curtis J. Morley
President and Chief Growth Officer
eLearning Brothers
Curtis J. Morley is the president and chief growth officer of eLearning Brothers. Curtis founded several successful multimillion-dollar companies, which include the world’s first interactive digital sheet music company and an executive coaching company.
SELT201 Effective Microlearning in Record Time with PowerPoint and iSpring
10:00 AM - 10:45 AM Thursday, October 25
Expo Hall: eLearning Tools Stage
Learners don’t always want to sit through a formal training course, and they often simply don’t have the time. Microlearning is a great way to deliver just what people need, when they need it, to maximize effectiveness. But, as a learning professional, how do you create it?
This session looks at the principles supporting microlearning best practices, taking into account the wide range of devices that people use to access microlearning, including traditional laptops and mobile devices. You’ll explore practical techniques to create microlearning content quickly and easily using PowerPoint and iSpring. You’ll be amazed at the way you can use these industry-standard tools to deliver visual content with animations and rich media—and export it to video or HTML5 for easy distribution, in isolation or through your LMS. Learn how to make your microlearning an effective tool that your learners will be delighted with.
In this session, you will learn:
- How to capture your audience’s attention and maximize their retention of information in a tiny amount of time
- How to create effective microlearning incorporating compelling visuals, engaging animation, and impactful multimedia
- How to use PowerPoint to create your dynamic, visual microlearning quickly and easily
- How to output to video or HTML5 for easy distribution
Audience:
Novice to intermediate designers, developers, and anyone who uses PowerPoint and wants to unveil its power.
Technology discussed in this session:
Microsoft PowerPoint, iSpring Converter, and iSpring Suite.
Richard Goring
Director
BrightCarbon
Richard Goring is a director at BrightCarbon, a presentation and eLearning agency. He enjoys helping people create engaging content and communicate effectively using visuals, diagrams, and animated sequences that explain and reinforce the key points.
SEMT201 Using Your Mobile Device to Create Amazing Content
10:00 AM - 10:45 AM Thursday, October 25
Expo Hall: Emerging Tech Stage
Are you looking for amazing ways to use your mobile device to create content? Learn how to use your device outside of your typical apps and email to discover new ways to create, brainstorm, and improve your learning development workflow.
In this session, you will learn how to use your phone or tablet to brainstorm, sketch, take notes, collaborate, create audio- and video-based media, and animate using several mind-blowing apps. You’ll leave the session feeling inspired, and you’ll have the practical information to apply one or more apps on your own. Get your notebook and camera ready to capture these great tools.
In this session, you will learn:
- About several programs to help you get creative
- About several free and inexpensive tools to help with brainstorming, being more productive, and creating content, all from your mobile device
- How to start using these tools today
Audience:
Novice to intermediate designers, developers, managers, and senior leaders (directors, VPs, CLOs, executives, etc.).
Technology discussed in this session:
Content creation apps including Explain Everything, Microsoft Office Lens, and AI-based tools; brainstorming and note-taking apps including OneNote, Notes, and Wink; and apps for mirroring to your laptop or monitor for presentations and demonstrations.
Nick Floro
Learning Architect/Imagineer
Sealworks Interactive Studios
Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.
SMNX201 Give Your Organization the Freedom to Innovate
10:00 AM - 10:45 AM Thursday, October 25
Expo Hall: Management Xchange Stage
Highly customized learning platforms may sound like an inherently good thing. But what if those customizations are patching holes rather than tailoring the performance of your learning solution to your organization’s needs? These kinds of patches and workarounds can hinder a learning professional’s ability to innovate. In the rapidly evolving world of digital learning, the freedom to innovate is essential for a sustainable, scalable, and efficient learning program.
By leveraging open-source solutions, organizations can adapt a completely supported system to their evolving business needs. In this session, Totara partner Remote-Learner will detail how they helped the Pennsylvania Coalition Against Domestic Violence to reimagine what their nationally renowned training could be. Along the way, attendees will learn how to increase the likelihood of success, how to minimize the likelihood of confusion, how to organize the segmentation of learner audiences, and how to improve the efficiency of learning administration.
In this session, you will learn:
- How to increase the likelihood of success through strong project scoping
- How to minimize the likelihood of organizational turmoil through strong implementation practices
- How to organize the segmentation of learner audiences for efficient content delivery
- How to improve the efficiency of learning administration through sound system design
Audience:
Intermediate to advanced designers, managers, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Totara Learn (desktop view).
Daniel Vecchi
VP of Channel Operations, Americas
Totara Learning
Daniel Vecchi is a vice president of channel operations at Totara Learning, supporting the Totara Partner Network across the Americas. As an established leader in internationalization, Daniel has successfully led teams into new and competitive markets developing complex projects with multiple stakeholders in the private sector, government, and educational institutions. Having spent most of his life and career working in new countries in the Western Hemisphere, Daniel speaks English and Spanish. He holds an MA in international relations and economics from Johns Hopkins School of Advanced International Studies.
Charles Ackerman
Manager, Managed Solutions
Remote-Learner
Charles Ackerman is a manager of managed solutions at Remote-Learner. He leads the solutions architects team responsible for the design and implementation of tailored, fully integrated digital learning environments consistent with the goals and business rules of Remote-Learner clients. Charles has a master of science degree in human resource development and has been designing learning solutions for Remote-Learner clients since 2011. Prior to joining Remote-Learner, he spent seven years as a classroom teacher.
STRS201 Speeding Up Your Workflow with Articulate 360
10:00 AM - 10:45 AM Thursday, October 25
Expo Hall: Strategic Solutions Stage
Articulate knows that eLearning developers face big challenges. You’re asked to create engaging courses for any device, develop gorgeous eLearning on a budget, and get projects approved on a tight schedule. And you may not have access to the budget, resources, and support you need to do your best work.
Articulate 360 is a simple subscription that includes everything you need for course development. In this session, you’ll learn how to speed up your workflow with the award-winning authoring apps in Articulate 360, Storyline 360 and Rise. You’ll see how you can develop engaging courses that work on every device—without any manual tweaking. You’ll learn how to save time by sourcing assets from Content Library, a library of over three million photos, templates, characters, videos, and more. Then you’ll see how you can simplify project reviews with Articulate Review, a web app where stakeholders can provide consolidated feedback.
In this session, you will learn:
- How to quickly and easily create custom, interactive eLearning with Storyline 360
- How easy it is to create polished, responsive eLearning with Rise, the web-based authoring app in Articulate 360
- How to easily find the assets you need for your projects in Content Library
- How to streamline project reviews with Articulate Review
Audience:
Novice to advanced designers, developers, managers, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Articulate 360 apps, including Storyline 360, Rise, Content Library, and Articulate Review.
Trina Rimmer
Director, Community and Customer Engagement
Articulate
As the director of community and customer engagement with Articulate, Trina uses her many years of eLearning design and development expertise to guide the creation of inspiring content for our community of workplace learning professionals, E-Learning Heroes. Before joining Articulate, Trina worked as an instructional designer, eLearning developer, and writer focused on delivering creative, engaging, and effective learning solutions to various companies, from global aid organizations to Fortune 500s.
SXAPI201 Creating a Data-Driven L&D Team—an xAPI Case Study
10:00 AM - 10:45 AM Thursday, October 25
Expo Hall: xAPI Central Showcase Stage
From an organization-wide executive directive to become more data-driven, a retail corporate L&D team took an internal look at their own data practices. Realizing that they had an overwhelming lack of transparency into their learning initiatives and a great amount of data that had gone unused, the team developed a transformation vision to create a single system of record for learning to enable observability, granularity, and accountability for all team members. The team was committed to the vision of xAPI; however, the data and information they needed in order to make actionable change for their learners was locked away in non-interoperable formats, and they recognized the need to develop a data strategy and implementation plan.
In this case study session, you will see how the organization’s L&D team created an xAPI data roadmap to not only achieve early wins when it came to the executive business objectives, but also begin work on a scalable plan to build out a modern, flexible ecosystem that has the needs of learners at its center.
In this session, you will learn:
- About the data strategy development process
- How to connect an organizational goal to a department-level strategy
- What an xAPI implementation looks like from a planning and timeline perspective
- How data sources, integrations, and learning record stores work together
- What the results of a unified xAPI learning ecosystem can look like
- Best practices, look-fors, and gotchas in the xAPI implementation process
Audience:
Designers, managers, and senior leaders (directors, VPs, CLOs, executives, etc.).
Technology discussed in this session:
xAPI, learning analytics, data dashboards, learning record stores, LMSs, data integrations, HRISs, learning tools, and data sources.
Margaret Roth
Chief Customer Experience Officer
Yet Analytics
Margaret Roth is the chief customer experience officer at Yet Analytics, a Baltimore-based company that provides tools and solutions to improve learning and talent development. Margaret is interested in the development and design of connected learning environments that leverage xAPI and blended learning. Her background is in experiential education, curriculum design, teaching, and team development. She is the VP of community impact for the Junior League of Baltimore, a member of the SXSWedu Advisory Board, and a co-founder of EdTechWomen. Margaret received her BA in English and environmental earth science and her MA in teaching from Johns Hopkins University.
Allie Tscheulin
VP Business Development
Yet Analytics
Allie Tscheulin is the VP of business development at Yet Analytics. She is passionate about demystifying the Experience API (xAPI), the open-source data specification, so professionals and organizations can get the most from their learning initiatives. Allie works with organizations to design, develop, and execute learning and performance analytics to better employees and learners alike.
401 Change Is a Journey Through Conflict: Be the Hero’s Guide
10:45 AM - 11:45 AM Thursday, October 25
St. Thomas A
Have you ever been offered unsolicited advice? If so, you know that advice received before you’re ready falls on deaf ears. The same thing happens at work when training is offered before the need is clear. The need for change is like a journey that your reluctant heroes face. Knowing the phases of this journey helps you plan for guidance at the right time. Everyone knows that the Hero’s Journey is a tool for writing good fiction stories, but what if it could be modified to accommodate common models of conflict resolution?
In this session, you’ll design a model for helping people navigate the difficult path of changing behavior. Heroes need a guide, but not until they’re ready. They need time to process a call to performance. Then they’ll need to know what they have to do and which tools will help them achieve that goal. This session offers you the (literal) map for the journey of conflict.
In this session, you will learn:
- A model for helping people adopt new behaviors
- How timing different phases of your project plays an important role in achieving your objectives
- How to balance two important factors in behavior modification: driving forces and restraining forces
- How to identify the best tools for achieving success, some of which are neither a tangible object nor a digital solution
Audience:
Designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Katie Stroud
Master Story Crafter
Incremental Success
Katie Stroud is a master story crafter at Incremental Success. Her roles in instructional design, technical writing, and consulting led her to develop a story-based approach to address the unspoken culture that lingers in every corporate initiative. The process is based on scientific studies that explain why people do what they do. It helps to find what inspires them to change behaviors in support of corporate goals.
402 Wonder Woman, Wakanda, and Work: Make Your eLearning Representative
10:45 AM - 11:45 AM Thursday, October 25
Andros AB
You know that most media—including eLearning—is failing at representation. You see it every day. And not only is it leaving people out of the picture, it’s less effective as a result. Maybe you’ve tried to make your work more inclusive but haven’t been able to find great media, haven’t been able to convince your stakeholders, or simply aren’t confident in navigating how to respectfully represent different genders, ethnicities, orientations, and abilities.
In this session, you’ll explore how to make authentic representation happen in your work and in your organization for more inclusive and effective learning solutions. You’ll find out about methods for crafting authentic representation in your projects and discover sources for media that can enhance that representation even further. You’ll also discuss strategies for getting your team, partners, and/or clients on board with how making authentic representation a priority helps both your audience and the organization as a whole.
In this session, you will learn:
- Simple methods to incorporate better representation in your learning solutions
- Sources for media that reflect your focus on authentic, diverse, and dignified representation
- How to increase your own confidence and proficiency in respectfully presenting characters that speak to all learners
- How to promote the value of authentic representation in your organization
Audience:
Designers, developers, and managers.
Tricia Ransom
Senior Learning Experience Consultant
TaskUs
Tricia Ransom is a senior learning experience consultant at TaskUs. In the past, she worked as an instructional designer at Uber and as a senior learning specialist at Guardian Analytics, where she designed, developed, and delivered customer training. With over 25 years of experience as an L&D consultant, eLearning developer, instructional designer, and facilitator, Tricia focuses on creating short, relevant, and social learning solutions. She holds a master's degree in training and development from Roosevelt University, Chicago.
Judy Katz
Project Manager
PeBL Pro by Eduworks
Judy Katz makes stuff that helps people learn. Since 1997, she's worked in education and training strategy, design, development, and delivery. She's thrilled to be on the Eduworks team as an instructional designer and product manager for PeBL Pro. Judy has a passion for great design and technology, usability, and social justice. She has a BA in English, an MBA, and an MEd in instructional design for workplace learning.
403 Wired, Not Tired: Is Curation the Cure for What Ails L&D?
10:45 AM - 11:45 AM Thursday, October 25
Antigua A
Content curation is rapidly becoming an essential skill for learning professionals, but many have yet to take the step of putting it into practice. This session will arm you with an understanding of how curation helps both you and your organization, along with the tools and techniques you’ll need to craft your own personalized curation system. It’s time to make curation a central part of your digital learning toolkit.
In this session, you will learn how using curation helps you move beyond the traditional packaging and delivery of content to provide better, more effective and more efficient solutions for learners and stakeholders. You’ll also find out how to create a solid content curation strategy, and explore tools and techniques you can use to build a powerful, efficient curation workflow that is customized to your needs and preferences.
In this session, you will learn:
- How and where to discover the most valuable content efficiently
- About crafting a content strategy plan to guide your curation efforts
- Tools and techniques for building your own personalized content curation system
- Strategies for becoming a trusted guide in your organization and beyond
Audience:
Designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Content curation tools—Twitter, Degreed, Refind, Nuzzle, Feedly, Buffer, Pocket, Diigo, Zeef, etc.
Mike Taylor
Learning Consultant
Mike Taylor
With over two decades of real-life, in-the-trenches experience designing and delivering learning experiences, Mike Taylor understands that effective learning isn't about the latest fad or trendy new tools. Known for his practical, street-savvy style, Mike is a regular and highly-rated speaker at industry events, and consults on learning design and technology at Nationwide in Columbus, Ohio. Mike holds an MBA degree from Ohio University and a master's degree in educational technology from San Diego State University.
Bianca Baumann
VP, Learning Solutions & Innovation
Ardent Learning
Bianca Baumann is VP, learning solutions & innovation at Ardent Learning. Over time, she has developed processes and methodologies to help organizations meet their growth targets with the help of innovative L&D approaches including digital transformations, onboarding, and reskilling programs. She has spearheaded multiple projects in the marketing, automotive, financial, and events industries, creating award-winning programs along the way. She shares her expertise in her blog and at global conferences. She teaches learning experience design at OISE and published the eBook, The Little Black Book of Marketing and L&D, a practical guide that helps integrate proven marketing techniques into L&D.
404 Emerging Skills for L&D to Enable the Future of Work
10:45 AM - 11:45 AM Thursday, October 25
Montego DE
The world is gripped by accelerated change, and the need to learn and adapt is taking center stage; yet ironically, L&D professionals continue to struggle for relevance and impact. Instead of being sought-after business partners, practitioners are often marginalized as order-takers for narrow training solutions. The challenge is one of urgent relevance as L&D must quickly learn and adapt to better enable the future of work.
This session first identifies key trends in the future of work that will impact you and your organization. Next, it outlines strategies that you can prioritize to enable people amid those trends. Finally, it highlights emerging skill clusters that you and your team require to address these challenges and stay relevant. A must for L&D professionals wanting to boost their value by adopting emerging, in-demand skills, the session will highlight practical strategies to upskill and experiment in these domains. Topics include approaches to effectively contextualize, combine, and develop capability in design thinking, data literacy, marketing, systems design, and performance consulting.
In this session, you will learn:
- About four key trends influencing the future of work
- Priority L&D strategies to enable people in that future
- About the centrality of experience design, continuous learning, and data moving forward
- About priority skill clusters to develop in yourself and your team
- About the particular competitive edge of combining design thinking and data analytical mindsets
- Simple next steps to begin upskilling yourself and your team in various skill clusters
Audience:
Designers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Blended learning, performance ecosystems, data, and xAPI.
Arun Pradhan
Learning, Performance & Innovation Strategist
ArunPradhan.com
Arun Pradhan is a curious geek obsessed with helping people and organizations learn, perform, and innovate. He has taken the lead creative role in delivering learning campaigns and performance ecosystems to Australia's largest banks, telcos, and retailers. Arun was awarded Australia's Learning Professional of the Year Award in 2017 and the Australian eLearning Award for Individual Excellence in 2015. He is the founder of Learn2LearnApp.com, an enterprise solution to enable a learning agility, and is launching his next start-up soon. Arun's areas of specialization include using design thinking for performance solutions and enabling learning agility in organizations and people.
405 An Inbound Approach to Your LMS Launch
10:45 AM - 11:45 AM Thursday, October 25
Montego C
You’ve signed the contract for your new LMS, but the hard work is only beginning. It’s time to think like a marketer. How can you get everyone at your company to adopt this new software? How can you help employees to think of learning as happening outside of the classroom?
In this session, you'll learn how to use an inbound mindset to drive adoption and engagement of your LMS. You’ll discover how to create a learner persona and get ideas for creating a multi-channel marketing campaign that meets your learners where they are. You’ll be inspired to create an exciting event out of your launch date and be ready to support and engage learners from that first moment they log in.
In this session, you will learn:
- How to research and create a learner persona for your LMS
- How to create the feeling of an event and get people excited on launch day
- How to develop a communication strategy around your LMS launch
- How you can prepare to support your learners on the launch date so they can focus on diving into the platform
Audience:
Designers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Docebo LMS, Slack, Canva, Atlassian Confluence, and Microsoft PowerPoint.
Emily Ricco
Sr Manager of Learning Design
Salesforce
Emily Ricco is currently senior manager of learning design at Salesforce. She formerly managed the L&D team at HubSpot. Emily was a member of the Learning Thirty Under 30 cohort in 2018 and has spoken at DevLearn.
406 Using xAPI to Personalize and Adapt Learning Content to the Learner
10:45 AM - 11:45 AM Thursday, October 25
St. Croix A
For so long, learning has been one-sided. Everyone gets the same course and same content, no matter what they have already learned or experienced. xAPI gives you greater details and insights into what the learner does, but where do you go from there? How do you adjust and change content based on learners’ xAPI history?
This session will not only cover how you can use xAPI data to track learning activities, but also how you can pull that data into your course to create a personalized and adaptable course that changes to fit each learner’s needs. It gives the right content to the right person based on what you already know about the learner.
In this session, you will learn:
- xAPI basic structure
- How to send xAPI statements
- How to get data back from the LRS
- What you can do with that data
Audience:
Designers, developers, and managers.
Technology discussed in this session:
xAPI and JavaScript.
Jeff Batt
Founder
Learning Dojo
Jeff Batt has 15+ years of experience in the digital learning and media industry. Currently, Jeff Batt is a Learning Experience Designer for Amazon. He is the founder and trainer at Learning Dojo, a company dedicated to training you to become a software ninja in various eLearning, web, and mobile-related software applications. He was also the program manager of DevLearn for The Learning Guild. Jeff often speaks on developmental technologies such as xAPI, HTML5, augmented reality, mobile development, eLearning development tools, and more.
407 Gamification vs. Game-Based Learning
10:45 AM - 11:45 AM Thursday, October 25
Montego A
Gamification is the integration of game mechanics, or game dynamics, into a learning experience, while game-based training can be defined as a game designed for the purpose of solving a problem. However, these words are being used in parallel by the industry, and it can be quite confusing. This session will explain the key differences and definitions that can assist practitioners in ensuring they use the wording appropriately.
This session will focus on the clarification of gamification and game-based training. Using examples from the industry, this session will help to explain each of the learning experiences and discuss the best practices in their development. This will also include a breakdown of how to implement either of these aspects into your learning experiences.
In this session, you will learn:
- The differences between gamification and game-based learning
- How to determine if someone is learning from games
- When games are appropriate to use
- Why games are the future of learning
- Key aspects of gamification
- What makes up serious games
- How to implement gamification and serious games in the workplace
Audience:
Designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Unity, VR, AR, and badging and rewards systems.
Andrew Hughes
President
Designing Digitally, Inc.
Andrew Hughes is the president of Designing Digitally, Inc. and has over a decade in the strategical planning and development of enterprise custom gamified learning solutions for government and Fortune 500 clients. Andrew is also a professor at the University of Cincinnati and prior to this was a contractor for the US Department of Education, Ohio Board of Regents, and General Electric. Andrew oversees a team of 30 employees and is focused on ensuring the clients’ challenges are met with engaging, educational, and entertaining learning experiences.
408 Getting Started with Stop-Motion Animation for eLearning
10:45 AM - 11:45 AM Thursday, October 25
Jamaica AB
Searching for new ways to present content in eLearning is an ongoing challenge for most designers. Animation effects beyond the typical require deeper thought in design, and often involve additional storyboarding. Barriers to learning new animation software result in some designers not pursuing a more engaging approach than typical animation effects. With new smartphone cameras, available apps, and software, you can dramatically reduce those barriers to get started with stop-motion animation.
In this session, participants will create a stop-motion animation to demonstrate a simple approach and explore available tools and other techniques to get you started. You’ll find that this technique is easy to implement in eLearning and a great way to animate objects, such as rotating a product in 360 degrees; display the assembly of a process without human intervention; and many other creative applications.
In this session, you will learn:
- A basic understanding of stop-motion animation techniques
- Various approaches and styles of stop-motion animation for eLearning
- About multiple tools and software applications for creating stop-motion animation
- Best practices for designing stop-motion animation and when to use
Audience:
Designers and developers.
Technology discussed in this session:
A smartphone and iPad will be used to demonstrate simple techniques in creating a stop-motion animation.
Kevin Thorn
Director of Development
Artisan E-Learning
Kevin Thorn holds an EdD in instructional design and technologies and is an award-winning eLearning designer and developer. He is the director of development for Artisan E-Learning, and principal owner of NuggetHead Studioz, LLC., a boutique studio specializing in consulting and developing custom learning experiences. Kevin combines his skills in technology, instructional design, eLearning development, illustration, graphic design, animation, video, and educational comics to develop innovative learning solutions. He is a well- known industry speaker and trainer in visual communication, eLearning development, and design workflows and is a certified facilitator in LEGO® Serious Play® methodologies. ?
409 Using Design Systems for Scalable, Accessible, Cohesive eLearning Experiences
10:45 AM - 11:45 AM Thursday, October 25
St. Thomas B
Can you count how many times eLearning developers on your team have re-created the same button? That time really adds up. You want to create high-quality custom solutions, but they tend to take up lots of time. You’ve adopted templates, but they just don’t cut it for all of your users’ needs. What if you could create custom, cohesive, accessible, and high-quality learning experiences in half the time?
In this session, you’ll learn how design systems will help your team build faster custom solutions and still maintain high-quality work. You’ll get to see examples of design systems, and discuss what to add into your design system and what to leave out. Next you’ll discover how to build and maintain your team’s design system. Finally, you’ll learn how to ensure your design system’s components are accessible for all of your learning projects.
In this session, you will learn:
- What a design system is, with examples, and how you can apply one on your team
- How design systems help you create scalable, accessible, cohesive learning experiences
- What to include and not include in your design system
- How to build and manage your own design system
- How to test your design system components for accessibility
Audience:
Designers, developers, and managers.
Technology discussed in this session:
HTML frameworks (Jekyll, Hugo, Bootstrap) and Adobe Muse.
Melissa Milloway
Sr. Learning Experience Designer
Amazon
Melissa Milloway is a senior instructional designer at Amazon, where she specializes in designing and developing digital learning experiences. She was selected as a “30 Under 30” learning leader for Elliott Masie’s Learning 2014 conference and is an avid blogger in the industry.
410 Learning Technology’s Past, Present, and Future: A Guild Master Panel
10:45 AM - 11:45 AM Thursday, October 25
Bermuda AB
Technology has shaped much of the world of education and training for decades. Understanding the role technology plays in our work is critical as technology continues to advance and become even more embedded into our work. Being prepared for this emerging world won’t be easy and will require an understanding of where we’ve been, where we are, and where we are headed.
In this session, you will join in a discussion with many of those recognized as Guild Masters exploring the role technology plays in our work. You will discuss the various technologies that have shifted the landscape of organizational learning, and the common characteristics of emerging technologies that have the potential to disrupt organizational learning. We’ve invited all our Guild Masters to this discussion, making this super-sized panel a conversation you won’t want to miss.
In this session, you will learn:
- How technology can disrupt organizational learning
- Lessons from the past that inform how we approach the future
- The common characteristics shared by disruptive technologies
- Tips for staying ahead of changes in the learning technology landscape
Audience:
Designers, developers, and managers.
Joe Ganci
President
eLearning Joe
Joe Ganci is the owner and president of eLearning Joe, a custom learning company. Since 1983, he has been involved in every aspect of multimedia and learning development. Joe holds a computer science degree, writes books and articles about eLearning, and is widely considered an eLearning development guru. He consults worldwide and also teaches at conferences and client sites. Joe writes tool reviews and has received several awards for his work in eLearning, including a Lifetime Achievement Award in 1999 and an eLearning Guild Master Award in 2013. His mission is to improve the quality of eLearning with practical approaches that work.
Marc Rosenberg
President
Marc Rosenberg and Associates
Dr. Marc Rosenberg is a global expert and speaker in training, organizational learning, eLearning, knowledge management, and performance improvement. He has written two best-selling books, E-Learning, and Beyond E-Learning. His 100 monthly columns, “Marc My Words,” appeared in The eLearning Guild’s Learning Solutions magazine from 2010 through 2018 and are still available online. Marc is past president and honorary life member of the International Society for Performance Improvement, is an eLearning Guild “Guild Master,” has spoken at the White House, debated eLearning’s future at Oxford University, keynoted conferences around the world, authored over 200 columns, articles, white papers, and book chapters, and is frequently quoted in major trade publications. Learn more at www.marcrosenberg.com.
Michael Allen
Founder and CEO
Allen Interactions
Dr. Michael Allen, founder and CEO of Allen Interactions, has been a pioneer in the eLearning industry since 1975. Dr. Allen has more than 50 years of professional, academic, and corporate experience in teaching, developing, and marketing interactive learning and performance support systems. Dr. Allen has led teams of doctorate-level specialists in learning research, instructional design, computer-assisted learning, and human engineering. He defined unique principles and methods, Successive Approximation process or SAM, and the CCAF design model for designing and developing high impact interactive eLearning experiences that invoke critical cognitive activity and practice.
Julie Dirksen
Learning Strategist
Usable Learning
Julie Dirksen, a learning strategist with Usable Learning, is a consultant and instructional designer with more than 15 years' experience creating highly interactive eLearning experiences for clients ranging from Fortune 500 companies to technology startups to grant-funded research initiatives. She's interested in using neuroscience, change management, and persuasive technology to promote sustainable long-term learning and behavior change. Her MS degree in instructional systems technology is from Indiana University, and she's been an adjunct faculty member at the Minneapolis College of Art and Design. She is the author of Design For How People Learn.
Jane Bozarth
Director of Research
The Learning Guild
Jane Bozarth, the director of research for the Learning Guild, is a veteran classroom trainer who transitioned to eLearning in the late 1990s and has never looked back. In her previous job as leader of the State of North Carolina's award-winning eLearning program, Jane specialized in finding low-cost ways of providing online training solutions. She is the author of several books, including eLearning Solutions on a Shoestring, Social Media for Trainers, and Show Your Work: The Payoffs and How-To's of Working Out Loud. Jane holds a doctorate in training and development and was awarded the Guild Master Award in 2013 for her accomplishments and contributions to the eLearning community.
Nick Floro
Learning Architect/Imagineer
Sealworks Interactive Studios
Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.
Robert Gadd
President
OnPoint Digital
Robert Gadd is president of OnPoint Digital and responsible for the company’s vision and strategy. OnPoint’s online and mobile-enabled offerings support more than one million workers and include innovative methods for content authoring, conversion, and delivery extended with social interactions, gamification, and enterprise-grade security for workers on their device or platform of choice. Prior to OnPoint, Robert spent 10 years as CTO of Datatec Systems and president/CTO of spin-off eDeploy.com. He is a frequent speaker on learning solutions—including mobile, informal learning, xAPI, and gamification—at national and international T&D conferences.
David Kelly
Chairman
The Learning Guild
David Kelly is the Chairman of the Learning Guild. David has been a learning and performance consultant and training director for over 20 years. He is a leading voice exploring how technology can be used to enhance training, education, learning, and organizational performance. David is an active member of the learning community, and can frequently be found speaking at industry events. He has previously contributed to organizations including ATD, eLearn Magazine, LINGOs, and more.
411 Demystifying the LMS Selection Process
10:45 AM - 11:45 AM Thursday, October 25
Montego B
Choosing the right learning technology is a daunting task. A bad decision could cost an organization immeasurable time and money, not to mention the negative impact on talent development. Research shows that nearly half of organizations are looking to choose another technology provider. Whether the system is lacking features, is hard to use, or simply appears outdated, companies want a change.
Organizations are looking for modern, flexible systems that can adapt to the evolving needs of the business and its learners. Join this discussion exploring the evolving learning landscape and what it takes to select and implement a new platform that can deliver this environment.
In this session, you will learn:
- How to identify the right requirements for choosing a technology
- The steps to building impactful use cases
- Why you need to create an RFI
- A technology migration framework
- Practical steps to help you make a successful transition
Audience:
Intermediate to advanced managers, project managers, directors, and executives.
Technology discussed in this session:
Learning management systems.
David Wentworth
VP, Learning & Talent Development Platform Evangelist
Schoox
In his role, David Wentworth is part of the company’s Go-to-Market team, developing and implementing a strategy that communicates Schoox’s value proposition at scale. David has over a decade of knowledge of the HCM market, including a deep understanding of the workplace technology industry, emphasizing learning and development. David is a regular speaker at talent management and HR industry events and has authored numerous articles in learning publications.
412 Shed Unwanted Megabytes: Tips and Tools for Reducing Media File Size
10:45 AM - 11:45 AM Thursday, October 25
Antigua B
Are your files weighing you down? Do your courses no longer fit on your mobile device? Are you embarrassed by unsightly buffering? It’s time to put your files on a diet, following tried-and-true best practices. In less time than a juice cleanse, you can have the course of your dreams.
As more and more courses are accessed remotely and via mobile devices, it is important that your files are designed with overall size in mind. Imagine being able to deliver robust, interactive training without sacrificing audio or video. In this session, you’ll discover programs such as Pavtube and PicShrink, and learn “weight-loss” secrets within familiar programs like Adobe Photoshop and Audition. You’ll also explore the best publishing options for a fulfilling eLearning program. Lose the megabytes, not the experience.
In this session, you will learn:
- Common compression practices for reducing overall file size
- Proper sizing of image, audio, and video files
- About free and premium compression programs for all file types
- The best publish settings for major authoring tools
Audience:
Designers and developers.
Technology discussed in this session:
Pavtube, PicShrink, Articulate Storyline, and Adobe Photoshop, Illustrator, After Effects, Audition, and Captivate.
Patrick Gurczynski
Digital Learning Developer
ResMed
Patrick Gurczynski is a digital learning developer at ResMed. After 10 years as a sports journalist, he transitioned into eLearning in 2013.
413 What L&D Can Learn from Marketing’s Use of AI, AR, and Machine Learning
10:45 AM - 11:45 AM Thursday, October 25
Barbados AB
It’s no secret the marketing industry is investing millions on emerging technology to change people’s behavior. What can L&D learn from their endeavors? How can you capitalize on their success and failures to design learning solutions that incorporate their best practices and are truly effective?
In this game-based session, you’ll explore the leading practices the world’s top marketers are using in artificial intelligence, chatbots, augmented reality, machine learning, and personalized learning. These practices are changing behavior, and you’ll examine how you can apply them in a learning program. You’ll see the success and mistakes that marketers have made, and you’ll apply best practices to create effective training solutions.
In this session, you will learn:
- How to apply effective marketing best practices in artificial intelligence and machine learning to a training program
- The successful augmented reality techniques that marketers have used to change behavior
- The best practices that marketers have refined to effectively use chatbots
- How to integrate proven marketing techniques into microlearning
Audience:
Designers and managers.
Danielle Wallace
Chief Learning Strategist
Beyond the Sky
Danielle Wallace is the chief learning strategist at Beyond the Sky: Custom Learning. Previously, as a marketing leader with Procter & Gamble and PepsiCo, she learned strategic marketing principles which she now applies to learning and development to create compelling breakthrough solutions. Danielle is a sought after speaker at global conferences and her thought leadership is found in numerous industry magazines and publications.
414 Using Articulate Rise to Build a Responsive Microlearning Curriculum
10:45 AM - 11:45 AM Thursday, October 25
St. Croix B
For years, eLearning tools have been based on a PowerPoint-slide paradigm. However, to be truly device independent, courses need to be responsive and use a webpage style. Articulate Rise provides an easy-to-implement solution that encourages microlearning. This session will discuss using Rise to implement a full, 35-module curriculum that is both responsive and delivered in microlearning-sized chunks. Challenges and solutions will be highlighted.
After completing this session, you will know the key advantages of using Rise for responsive, device-independent projects. You will know the power of using a webpage interface compared to a slide-based tool. You will explore the interactivity types used by Rise and how to complete a quiz that can be run through your LMS or LRS. You will be able to apply the key design considerations for microlearning with Rise. You will be able to transition seamlessly back and forth between Rise and the other tools used by your organization.
In this session, you will learn:
- The basics of Articulate Rise
- How to apply interactions in Rise
- How to customize a Rise template
- How to implement microlearning for online learning
- How to transition to a cloud-based eLearning development tool
- How to transition seamlessly back and forth between Rise and other tools
Audience:
Designers, developers, and managers.
Technology discussed in this session:
Articulate Rise.Jim Hicks
President
colinRiley
Jim Hicks, President at colinRiley, has over 25 years of experience designing and programming learning delivered via computer-based means. From delivering his first course via DEC VAX minicomputers to the latest cloud-based initiatives and mobile delivery, Jim has experienced the good, the bad, and the ugly parts of eLearning. He would have it no other way. Jim’s projects always begin with a solid foundation of instructional design. He holds a master’s degree in instructional systems technology from Indiana University. He has presented to a wide array of forums in the learning industry, and consults with multinational companies and professional associations; helping them plan, design, develop, and evaluate solutions for human performance problems and employee training.
415 BYOD: Articulate Storyline 360: Let’s Get Variable!
10:45 AM - 11:45 AM Thursday, October 25
Trinidad AB
To some, variables may be an unknown function in Articulate Storyline. Many haven’t had the opportunity to use variables, or have been confused by variables and what they are capable of adding to the learning experience. Whatever the reason for pleading ignorance, this session has it covered!
In this session, you’ll learn the basics of using variables in Articulate Storyline and take your variable use to the next level by exploring how to create some powerful interactions. By the end of this session, you’ll be using variables as if you’d been using them your entire life. While this session focuses on Articulate Storyline 3 and 360, most elements discussed are also present in Storyline 2.
In this session, you will learn:
- About the variables available in Articulate Storyline
- About options available to you when using variables
- How to use variables to control navigation
- How to use variables to create a progress meter
Audience:
Designers, developers, and novice to intermediate Storyline users.
Technology discussed in this session:
Articulate Storyline 360 (but Storyline 3 and 2 are still relevant).
Technology required:
Laptop with Articulate Storyline 360, 3, or 2 installed (trial versions OK).
Ashley Chiasson
Senior eLearning Developer
Traliant
Ashley Chiasson is an award-winning instructional designer and eLearning developer with over 15 years of experience. She is the senior eLearning developer at Traliant, where she creates high-quality, binge-worthy compliance training. She holds a masters degree in education (post-secondary studies) and a bachelor of arts in linguistics and psychology.
416 BYOD: Introducing WebXR—a Lightweight Way for Developers to Create VR
10:45 AM - 11:45 AM Thursday, October 25
Martinique AB
Unity and Unreal Engine create high-quality VR experiences, while AR learning usually requires building an app. A lightweight way to create VR and AR experiences is needed for quicker turnarounds and lower costs.
WebVR, and now WebXR, are HTML/JavaScript-based standards that allow surprisingly simple creation of high-quality VR/AR experiences that can be distributed via a URL. This session will introduce WebXR and walk through a simple project with follow-up resources.
In this session, you will learn:
- About the benefits of WebXR
- A workflow for how to create a WebXR project
- About integration of web-based VR into mobile and other systems
- How WebXR can help make VR projects part of a “normal” L&D workflow
Audience:
Designers and developers.
Technology discussed in this session:
WebXR, WebVR, HTML, mobile VR, and Samsung Odyssey (Windows Mixed Reality).
Technology required:
Laptop, smartphone, and Google Cardboard.
Hugh Seaton
GM
Adept Reality
Hugh Seaton is GM of Adept Reality, a software company focused on using VR/AR in adult learning. Prior to Adept, Hugh founded AquinasVR, a VR/AR software company which he sold to the Glimpse Group, parent of Adept. Hugh’s focus, whether in immersive technologies, IoT or artificial intelligence, is on the intersection of learning science, creativity, and the cutting edge technologies that can bring learning to new levels of effectiveness.
SELR202 Flip Learning Like a Rockstar!
11:00 AM - 11:45 AM Thursday, October 25
Expo Hall: eLearning Rockstars Stage
eLearning and instructor-led classroom training both have inherent strengths and weaknesses. Why not take advantage of the best of both worlds?
Join this session to explore a creative and flexible flipped classroom approach you can bring back to your organization. Explore ways to add interactivity and engagement to your learning using low-cost enhancements to your existing courses. See how blending in eLearning Brothers Customizable Courseware titles can help you build on the training you already have to create a rockstar learning curriculum.
In this session, you will learn:
- The flipped classroom methodology
- Instructional design strategies for a flipped classroom
- Easy, low-cost tips to increase engagement and impact
- How you can use Customizable Courseware in a flipped classroom approach
Audience:
Novice to advanced designers, developers, managers, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
eLearning Brothers Customizable Courseware, Adobe Captivate, Lectora Publisher, and Articulate Storyline.
Chris Willis
Director, Product Content
eLearning Brothers
As a creative instructional designer and business consultant, Chris Willis boasts more than 20 years of experience working remotely, leading geographically diverse teams to solve a wide range of business challenges for large enterprise clients. Chris is currently the director of product content for eLearning Brothers, a global leader in corporate learning technology and custom training development solutions. She holds a BS in arts & media from Grand Valley State University.
SELT202 Did They Learn It? Do They Know It? Can They Do It?
11:00 AM - 11:45 AM Thursday, October 25
Expo Hall: eLearning Tools Stage
Did they learn it? Do they know it? Can they do it? Most organizations use assessments as part of talent development initiatives, promotions, compliance, onboarding, or recruitment. The stakes are substantial: Decisions made based on the results can impact both the reputation and financial well-being of the organization, as well as the lives of its employees.
Well-crafted assessments (tests, quizzes, and exams) provide valuable data for evaluating and documenting the impact of your learning programs. Assessment results you can trust enable you to make powerful, informed, defensible business decisions. Join this session for a deep dive into all things assessment to ensure your programs are having the most impact. You will learn strategies for developing assessments that are both valid (they measure the right knowledge, skills, or competencies) and reliable (they are consistent in the measurement) to provide stakeholders with actionable, defensible results for informed decision-making.
In this session, you will learn:
- How to distinguish between different types and uses of assessments
- About reliability and validity
- How to analyze and interpret results
- How to improve the effectiveness of questions and assessments
- How to use assessments for improved learning outcomes
Audience:
Novice to advanced managers and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Questionmark OnDemand.
Julie Sherman
Business Development Director
Questionmark
Julie Sherman is a business development director at Questionmark and works with Questionmark’s global corporate clients to support their unique assessment initiatives, helping them to implement reliable and trustworthy assessments that result in breakthrough learning and the support of their overall business objectives. Julie has over 10 years of experience in the eLearning space and knows that the cornerstone of successful learning and performance is the effective use of assessments. Julie takes great pride in helping organizations prove the success of their training programs through assessment management.
SEMT202 Out of the Back Room: McDonald’s Digital Learning Transformation
11:00 AM - 11:45 AM Thursday, October 25
Expo Hall: Emerging Tech Stage
With more than one million new crew members hired every year in the US alone, it is imperative for McDonald’s to onboard new hires efficiently and effectively. However, new hires were spending more than twelve hours studying processes and procedures in back rooms with printed binders that could double as doorstops before learning in the restaurant with peers and managers. McDonald’s recognized the need for a new approach to their training program.
In this session, you will learn how McDonald’s modernized their global onboarding and operations by adopting a smart content system. You’ll hear how moving onboarding out of back rooms and into kitchens with shoulder-to-shoulder training on mobile devices took McDonald’s crew member training to the next level. You’ll find out how these interactive, searchable reference guides help deliver a consistent customer experience worldwide while saving time and increasing productivity. You’ll discover how McDonald’s saves $30 million in labor costs annually by shaving off three hours of crew member training time.
In this session, you will learn:
- How providing digital training materials on mobile devices decreases onboarding time and increases training effectiveness by enabling shoulder-to-shoulder training
- How smart content systems drive super field execution through consistent access to a single version of accurate content with real-time updates
- Why transitioning to digital operational content empowers managers and employees with easy search and discovery of information, which increases employee engagement and job satisfaction
- How significant time savings, cost reductions, and quality of service improvements can be achieved by going digital and ditching the printing and shipping of onboarding and training materials
Audience:
Novice to advanced designers, developers, managers, and senior leaders (directors, VPs, CLOs, executives, etc.).
Technology discussed in this session:
Inkling.
Alex Martell
Senior Solution Consultant
Inkling
Alex Martell, a senior learning consultant with Inkling, is responsible for helping customers plan and build for implementations of the Inkling platform. Alex started his technology career 17 years ago on a help desk and has since transitioned through project management and finally into solution engineering. For the past nine years, he has focused on enabling large organizations to empower their field teams and improve their customer experience through technology. Alex helps Inkling’s customers to see value in providing a better experience for the deskless workforce and has helped companies find value in a better user experience, including Kohl’s, Liberty Mutual, and Bristol-Myers Squibb.
SMNX202 Perception to Reality: Proving Your Training’s Value
11:00 AM - 11:45 AM Thursday, October 25
Expo Hall: Management Xchange Stage
In a world of perpetually shifting priorities and uncertain outlooks, it’s important to prove the value of your work to your clients and stakeholders. We rarely have the resources we need to do effective analysis before and after training, which leads many in management to view training as just an expendable expense rather than an investment. How can we, as learning professionals, change that reality?
In this session, you will learn how you can address this issue by using expectations and practical, on-the-spot analytics to change perceptions about training. Your clients, stakeholders, and learners may forget what you said, but they will never forget how you made them feel. Show them the value that you, your team, and your training bring to the table by giving them what they need to believe.
In this session, you will learn:
- The importance of perceived value
- Multiple practical methods to quantify the value of your training, including satisfaction, impact, and more
- How to use return on expectations (ROE) in place of and alongside return on investment (ROI)
- Strategies for communicating with clients and stakeholders on the value and effectiveness of your training programs
Audience:
Novice to advanced designers, developers, managers, and senior leaders (directors, VPs, CLOs, executives, etc.).
Technology discussed in this session:
Articulate Storyline, Adobe Creative Cloud, TechSmith Camtasia, Salesforce, G Suite, Google Analytics, Microsoft Office Suite.
John Wurch
President and CEO
JPW Consulting
John Wurch is the president and CEO of JPW Consulting, which he founded in 1998 to provide premium training and high-quality courseware to corporate clients. John’s role includes viewing the horizon of learning best practices and taking the best practices and incorporating them into specific and actionable training programs. He frequently speaks at Salesforce.com events, as well as PMI chapter events around adoption best practices utilizing JPW’s adoption playbook. In addition, John frequently engages directly with clients to ensure project success is met. John holds an MBA, as well as PMP certification.
Shawn Zuratovic
Senior Learning Consultant
JPW Consulting
Shawn Zuratovic is a senior learning consultant with over 10 years of experience in designing, developing, and delivering innovative learning solutions utilizing the latest and greatest eLearning and analytics technology. He helps organizations of all industries, sizes, and locations, from small local startups to global giants, make the digital transformation in training.
STRS202 Successfully Implementing an LCMS: eXact and Merck Case Study
11:00 AM - 11:45 AM Thursday, October 25
Expo Hall: Strategic Solutions Stage
One of the most challenging issues for organizations is how to undertake digital transformation successfully. Adopting new technology to address content and learning challenges can be high on internal agendas, and therefore it is imperative that the enabling technology is able to deliver successful outcomes to an organization. It is essential to anticipate the challenges that might lie ahead, in order to optimize potential efficiencies and measurable benefits. This session will provide a guide for those who might consider embarking on such an internal transformation—and you will be given the background on how Merck progressed on its innovation journey.
In this session, introduced by eXact learning solutions, you will discover the considerations and challenges the Merck team was trying to address at the outset. While understanding their goals, you will be provided with some useful dos and don’ts from a Fortune 50 company having undertaken the initiative. Find out how Merck enhanced its ability to tailor its content to the needs of its audience and efficiently delivered engaging information successfully. The session will discuss some of the challenges around delivering content “chunks,” and how Merck and eXact worked together to meet the needs of the Merck internal audience. Discover how eXact’s consulting process really focused on understanding internal needs. The session will aim to provide practical solutions that will be applicable to other organizational learning scenarios.
In this session, you will learn:
- About some of the complexities of implementing a new system internally
- Dos and don’ts, and pitfalls for other practitioners to anticipate
- How Merck overcame the challenges of implementing a personalized experience for all internal users
- Some of the key takeaways for Merck’s innovative learning team from delivering a successful internal program
Audience:
Novice to advanced designers, developers, managers, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
The eXact learning solutions digital transformation solution (or LCMS).
Robert DeMaria
Business Development Sr. Solutions Architect
eXact learning solutions
Robert DeMaria is a business development senior solutions architect at eXact learning solutions. Through his consultative approach, his nearly 20 years’ experience in technology, and his unique ability to infuse business needs with cutting-edge strategies, Robert provides organizations with the concepts and solutions they need to reach greater heights. His foundation in learning management, portals, content management, authoring tools, and strategic implementations is just the beginning. Robert’s advanced experience in 3-D virtual worlds for learning, informal learning strategies, and the emerging use of artificial intelligence makes him a pioneer of the future.
SXAPI202 Don’t Just Repave SCORM Cow Paths with xAPI—Demand More
11:00 AM - 11:45 AM Thursday, October 25
Expo Hall: xAPI Central Showcase Stage
A hospital system had an instructor-led course that they needed to move online, but wanted to keep aspects of the learner-to-learner communication that was possible in the instructor-led course. The organization asked the SmartBuilder team to replicate this functionality in an online course by allowing learners to see live statistics showing how other learners answered the same questions. xAPI allowed the team to provide an innovative solution to this challenge.
In this session, you’ll learn how you can use xAPI to go beyond typical data tracking (e.g., score, completion, pass-fail) to report and analyze custom data. You’ll also find out how the less frequently used Activity Profile API can be used for learner-to-learner collaboration, and how the State API can be used for two-way communication with an LRS. This session will share some examples of both APIs in action and talk at a high level about how the content was developed, without using scripting.
In this session, you will learn:
- How you can send a variety of custom xAPI data to an LRS for analysis and reporting, without needing to use JavaScript
- How xAPI’s State API and Activity Profile API allow you to retrieve data from an LRS and share data across learners for polling, leaderboards and other collaborations
- How to use cross-domain communication between a local LMS and a remote LRS, so you can launch your content from your LMS while taking advantage of new xAPI capabilities
Audience:
Designers, developers, and managers.
Technology discussed in this session:
xAPI, SmartBuilder, and learning record stores.
Robert Penn
President
SmartBuilder
Robert is the president of SmartBuilder, a provider of award-winning eLearning authoring software and services. Robert has over 15 years of industry experience creating eLearning solutions and applications. Prior to SmartBuilder, Robert led project teams at Gemini Consulting, helping to design and implement structural change programs for global clients. Robert also has hands-on experience in training and professional education through his work at Accenture, where he developed and conducted training programs throughout Europe and Asia on emerging technologies.
SELR203 The Hero’s Journey: Exploring Elements in Learning Games
12:15 PM - 1:00 PM Thursday, October 25
Expo Hall: eLearning Rockstars Stage
This session will explore often-overlooked game elements that focus on the story—the narrative—which can take surprisingly little time to craft, but can make all the difference. You’ll explore a proven model with examples that demonstrate these elements in detail. Core concepts from the hero’s journey apply to all incredible stories—from Rocky Balboa to Indiana Jones, these elements are the reason people care to dedicate their attention.
This session defines key elements of effective storytelling popularized by Joseph Campbell in his 1949 work “The Hero with a Thousand Faces.” Campbell was influenced by Carl Jung’s view of myth and the compelling nature of stories that draw people into alternate realities where they ultimately learn about themselves through protagonists and antagonists. Attendees will be encouraged to “up their game” when it comes to learning games. Take the narrative deeper, and leave behind uninspiring games that so often dominate the landscape of learning. With just a bit more thought and creativity, online learning games can become so much more.
In this session, you will learn:
- How to apply a proven model for effective game elements that follows best practices for storytelling and narrative
- How to challenge conventional thinking about what makes a great game
- How to design basic elements in your games to elevate the immersion and engagement factors
- How to evaluate game elements within the context of the Hero’s Journey model
Audience:
Novice to advanced designers and developers.
Technology discussed in this session:
Storyboarding, scripting, and eLearning authoring tools: Articulate Storyline and Unity.
Richard Vass
VP Customer Success
eLearning Brothers
Richard Vass is a dynamic, experienced consultant and professional facilitator with over 25 years in the field of human performance and development. As co-founder and director of customer experience at eLearning Brothers Custom, Richard has forged a number of deep relationships with leaders in the field of professional learning services and has provided significant contributions to an impressive list of clients. Prior to eLearning Brothers, Richard co-founded impact Solutions, a professional learning services company service focusing on comprehensive learning solutions for domestic and international clients with a focus on the MENA region. Â
SELT203 How Organizations Create and Deliver eLearning at Scale
12:15 PM - 1:00 PM Thursday, October 25
Expo Hall: eLearning Tools Stage
This session will look at the eight big challenges that gomo’s global customers have highlighted when developing and delivering eLearning at scale.
These challenges include effective teamwork, design consistency, rolling out global branding and design changes, ease of use for subject matter experts, getting courses quickly and easily into an LMS, updating content when it’s live in an LMS, reaching learners via non-LMS routes, and reaching learners on any device.
In this session, you will learn:
- How global teams can work together effectively
- How to ensure design consistency
- How to roll out global branding and design updates in seconds
- How ease of use allows subject matter experts to use an authoring tool
- How to get courses quickly and easily into an LMS
- How to instantly update content when it’s live in an LMS
- How to reach learners via non-LMS routes
- How to reach learners on any device with the rise of smartphones and BYOD policies
Audience:
Novice to advanced designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
The gomo learning suite.
Mike Alcock
Global Sales Director
Instilled
Michael Alcock, global sales director for Instilled and Gomo, is responsible for the company's strategy for UK and worldwide sales, product development, and global marketing. Prior to Gomo, Mike founded Atlantic Link Limited, where he invented the world's first cloud-based authoring tool.
SEMT203 Video Bookmarkers—Here Comes Disruption
12:15 PM - 1:00 PM Thursday, October 25
Expo Hall: Emerging Tech Stage
Short videos—less than two minutes in length—or long videos chunked up into short, digestible bits are retained longer and are more frequently shared and consumed. Creating, managing, and updating short, digestible content has become a challenge in most organizations. The desire is to be able to create content by anyone, anytime, and deliver it in an exciting and digestible way.
This session will demonstrate many ways to easily create digestible content to deliver and track within an LMS. You will learn how to create quick videos with a single message and chunk up your long videos using chaptering technology. Key to the session will be exploration in administrator, SME, and user-generated content. Video learning can create digestible content to maximize the impact of your learning. Engage users with SCORM tracking, bookmarking, PowerPoint association, chapter highlights, and microlearning.
In this session, you will learn:
- How to create short, digestible content
- How to direct users to a specific area of a video for emphasis
- How to take your PowerPoint and create an engaging experience for the learners
- How to take a video and create SCORM object for tracking details
- How to create user-generated content
- About closed captioning in video
- About on-demand video with social discussion forums
Audience:
Novice to intermediate designers, managers, senior leaders (directors, VP, CLO, executive, etc.), and creative LMS administrators.
Technology discussed in this session:
KZO Innovations’ enterprise-wide video and NetDimensions’ enterprise learning management system.
Ali Zaheer
Sr. Solutions Consultant
NetDimensions | KZO Innovations
Ali Zaheer, a senior global solutions consultant at NetDimensions/KZO Innovations, has been in the L&D industry for over 16 years. His experience includes learning system administration, exam systems, and content development. Ali specializes in creative learning presentations with engaging learner experiences. His passion is experimenting with new technologies that increase learner adoption.
SMNX203 Learning Like Tribes: A Knowledge Expansion Model
12:15 PM - 1:00 PM Thursday, October 25
Expo Hall: Management Xchange Stage
For thousands of years, knowledge has been the catalyst for growth, providing organized groups of individuals a competitive advantage. Awareness, insight, and discernment became essential for groups to progress and lead, and that same principle shapes today’s successful organizations. One of the main challenges that organizations face is aligning business objectives with employees’ ambitions. Clustering individuals and calling them a group doesn’t necessarily guarantee they’ll meet learning goals or the company’s expectations. The assimilation of knowledge depends on many factors, and even when you can granularly customize training, you still need to make it applicable to the collective goal.
In this session, you’ll take a deep dive into the fundamentals of tribal learning and how this can help you build stronger and focused groups: a solid model that works today for the most successful organizations. When taking a tribal approach to learning, you are compelled to direct your efforts toward the common goal. Learning from the way tribes learn promotes creative thinking and fosters authentic collaboration, strengthening collective learning without undermining individual accomplishments. Storytelling is still considered one of the most effective knowledge delivery mechanisms; stories not only teach but bolster human connection and build up culture and values. You will also learn how games were utilized, the effects of recognition, and how you can implement these tactics as members of the modern tribe. The main takeaway will be a practical assessment model that will allow you to identify learning opportunities and appraise the current state of your “tribe.”
In this session, you will learn:
- How to identify your learning tribes
- The basic principles of tribal learning
- About the balance between formal and informal learning
- About innovative storytelling techniques
- Social sharing methods for corporate training
Audience:
Novice to advanced designers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Some examples of modern-day storytelling, interactive video, and Klaxoon.
Dan Gizzi
VP of Business Development
Learning Tribes
Dan Gizzi is the VP of business Development for Learning Tribes. Dan has worked at the forefront of technology and education for more than a decade. He moved from sales representative to become director of retention solutions at Pearsons, where he partnered with private sector institutions to redesign their offerings for students who weren’t ready to begin college-level courses. In his position with Learning Tribes, Dan continues his path of empowering professionals to reach their maximum potential as they work towards their company’s goals.
STRS203 Voice and Visual Performance Technologies in the Workflow
12:15 PM - 1:00 PM Thursday, October 25
Expo Hall: Strategic Solutions Stage
Often, employees have no simple way to find relevant information in the flow of their work. Printed or digital information can be difficult to find and search through, all while seconds and minutes are ticking away with an unresolved problem or need—resulting in a missed opportunity with a customer, a failed process that slows down a team’s productivity, or a larger issue that requires more resources to solve later.
In this session, you will learn how emerging technologies can improve overall employee performance, address an issue before it becomes a problem, call up product information quickly, use geo capabilities to find location-relevant information, and scan an object to find the supporting assets and training, all within seconds, by giving workers the ability to access information when and where they need it. You’ll leave the session with a vision of how you can leverage innovative technologies to improve processes, increase competence, instill confidence, and give all stakeholders a higher level of trust.
In this session, you will learn:
- What technologies are the best fit for various environments
- How you can implement emerging performance support technologies across multiple industries
- How you can combine technologies like 3-D, voice search, and visual scanning to enhance support assets
- Strategies for organizing performance support content
Audience:
Novice to intermediate designers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Siteline (an AllenComm performance support tool), voice search, 3-D, AR/VR, scanning, and mobile devices/on-demand learning.
Todd Miller
Vice President of Technical Services
AllenComm
Todd Miller is a vice president of technical services at AllenComm, where he leads delivery of the latest learning technologies to clients. After 27 years with AllenComm, Todd has extensive experience in successfully implementing innovative learning technologies into world-class and award-winning solutions, and a keen interest in applying new technologies in the realm of workplace enablement.
SXAPI203 Outside the LMS: Four Creative Ways to Send Data
12:15 PM - 1:00 PM Thursday, October 25
Expo Hall: xAPI Central Showcase Stage
Sometimes you have to get creative to gather the data you need for your digital learning project. xAPI opens up the ability to track all sorts of activity that happens outside the LMS, but sometimes the “how” of getting that data calls for a bit of creativity.
In this session, you’ll look at how to capture data about classroom sessions, simple sensors, images and paper worksheets, and surveys. You can use this data to provide a complete picture of activity on a learning transcript, in learning analytics, in personalizing learning experiences, and triggering other actions or assignments. Four simple xAPI-based solutions will be shared in this fast-paced session: a simple classroom session roster that sends an xAPI completion statement to an LRS; a SurveyGizmo approach that captures weekly progress updates and can match that data up with Slack activity data to get insights about team productivity; a mashup of RocketBook and xAPI that can record flip charts and workshop activities as xAPI statements; and a simple conference door sensor that lets people know when the room is in use and sends an xAPI statement to an LRS.
In this session, you will learn:
- About options for capturing data outside of an LMS using xAPI
- About real examples of using xAPI to track data in a wide variety of situations
- What xAPI statements were used to create these examples
- How to rethink what actions you can capture, both digitally and in the real world, with xAPI
Audience:
Designers and developers.
Technology discussed in this session:
xAPI, SurveyGizmo, LRS, LMS, and RocketBook.
Megan Torrance
CEO
TorranceLearning
Megan Torrance is CEO and founder of TorranceLearning, which helps organizations connect learning strategy to design, development, data, and ultimately performance. She has more than 25 years of experience in learning design, deployment, and consulting . Megan and the TorranceLearning team are passionate about sharing what works in learning, so they devote considerable time to teaching and sharing about Agile project management for learning experience design and the xAPI. She is the author of Agile for Instructional Designers, The Quick Guide to LLAMA, and Making Sense of xAPI. Megan is also an eCornell Facilitator in the Women's Executive Leadership curriculum.
501 Micro vs. Macro: Which Learning Experience Works Best?
1:15 PM - 2:15 PM Thursday, October 25
St. Croix B
Most L&D teams are keenly interested in exploring ways to combine their macrolearning needs—traditional ILT classes and VILT sessions, tracked online learning, and structured compliance programs—with microlearning initiatives leveraging mobile, game mechanics, and social interactions. While most legacy LMS platforms have yet to include compelling microlearning features, there are ways to design and integrate legacy macrolearning platforms with modern microlearning solutions to achieve tech-enhanced learning success.
It is easy to fall in love with “shiny object” solutions that promote an “out with the old, in with the new” strategy to fix your legacy programs. Are these new solutions really replacements for the stable, workhorse systems you rely on to organize and track performance? In this session, you’ll discuss how striking a balance between old and new likely represents the best approach for many companies seeking to modernize key training programs and metrics. You’ll explore just how legacy platforms can meld with specialized technology sets to craft purpose-built solutions to support your current and future learning needs.
In this session, you will learn:
- How to combine your macrolearning needs with your microlearning desires
- Why the rumor of the LMS’s death (or imminent demise) is false
- About successful case studies where teams extended the old with the new to address changing requirements and heightened use expectations
- About a mixture of commercial solutions and open-source utilities that can help you assemble your own modern learning experience platform solution
Audience:
Designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Mobile apps, social interactions, game-enabled themes, and extensible APIs, including commercial solutions as well as open-source tools that can enhance and extend legacy learning platforms.
Robert Gadd
President
OnPoint Digital
Robert Gadd is president of OnPoint Digital and responsible for the company’s vision and strategy. OnPoint’s online and mobile-enabled offerings support more than one million workers and include innovative methods for content authoring, conversion, and delivery extended with social interactions, gamification, and enterprise-grade security for workers on their device or platform of choice. Prior to OnPoint, Robert spent 10 years as CTO of Datatec Systems and president/CTO of spin-off eDeploy.com. He is a frequent speaker on learning solutions—including mobile, informal learning, xAPI, and gamification—at national and international T&D conferences.
502 Ukulele Learning: Exploring the Relationships Between Music and Learning
1:15 PM - 2:15 PM Thursday, October 25
Antigua A
A large amount of research in recent years has explored the value that music has for the brain and learning. Everyone has experienced it in some way, be it from listening to music while studying, learning something from a catchy song, or learning to play an instrument.
In this session, you will explore the many relationships between music and learning. You will examine and discuss how people learn to play an instrument—there will even be ukuleles available for some to participate hands-on—and what this might mean for learning in general. Using the introductory ukulele lesson as a framework, this fun session will help you explore the many ways that music impacts and enhances learning.
In this session, you will learn:
- How music enhances learning
- How people learn to play an instrument, and what that means for learning
- How music might enhance your practices
- How to play a ukulele!
Audience:
Novice to advanced designers, developers, project managers, and managers.
Jane Bozarth
Director of Research
The Learning Guild
Jane Bozarth, the director of research for the Learning Guild, is a veteran classroom trainer who transitioned to eLearning in the late 1990s and has never looked back. In her previous job as leader of the State of North Carolina's award-winning eLearning program, Jane specialized in finding low-cost ways of providing online training solutions. She is the author of several books, including eLearning Solutions on a Shoestring, Social Media for Trainers, and Show Your Work: The Payoffs and How-To's of Working Out Loud. Jane holds a doctorate in training and development and was awarded the Guild Master Award in 2013 for her accomplishments and contributions to the eLearning community.
Shawn Rosler
Senior Instructional Designer
Office Practicum
Shawn Rosler has been an instructional designer, project manager, and developer of dynamic, interactive, and highly efficient eLearning and other instruction for over 20 years. He's a frequent contributor to industry-based publications, and he has presented to academic, medical, and corporate audiences on an expansive array of topics. From the basics of adult learning theory to the real-world application of converting instructor-led training to a computer or web base, he is an evangelist for trimming down processes while keeping them effective.
503 Top Design Trends Influencing eLearning
1:15 PM - 2:15 PM Thursday, October 25
Bermuda AB
Each day, you are exposed to various forms of media, marketing, and design all geared to grab your attention. Specific techniques are used in almost everything you interact with to draw you to the next item, scroll down, click here or there, and to make that purchase, watch that video, look at that picture. Adopting these techniques and implementing them into your eLearning designs can have a similar engaging impact on learners.
This session will interest anyone who is designing and developing instructional materials. It will help you understand the current trends in mainstream media and how you can utilize this appeal to improve your own design processes. Together, participants will explore and see how these design elements can and have been used in eLearning development.
In this session, you will learn:
- About top design elements that are trending through web, marketing, and graphic design media
- Why these elements are important to users and designers
- How you can incorporate these design trends into your own projects
- Where to find examples, inspiration, and resources to incorporate into your own designs
Audience:
Designers, developers, and senior leaders (directors, VP, CLO, executive, etc.).
Tracy Parish
Education Technology Specialist
Parish Creative Solutions
Tracy Parish is an accomplished instructional designer, eLearning developer, and consultant based in the Greater Toronto area. With a unique blend of skills in computer programming, adult education, and eLearning design/development, she has built a successful career in instructional design. With over 18 years of experience in instructional design, development, LMS implementation and administration, Tracy is a respected figure in her field. She is a speaker, active Articulate Community Hero, co-host of the Toronto Storyline User Group and webcast Nerdy Shop Talk, the marketing director for the Canadian eLearning Conference, and moderator of the monthly Twitter event #lrnchat.
504 Working Digitally: Strategies for Moving L&D Forward
1:15 PM - 2:15 PM Thursday, October 25
Andros AB
Digital transformation is the push for most L&D organizations. But what does it really mean? Just because you are leveraging digital technology to develop learning assets doesn’t necessarily mean you are working in a digital way. In many ways, today’s L&D is still “analog,” leveraging the latest technology but traditional methodologies and working culture. You may need to not only transform your tool set, but also your mindset and how you work.
In this session, you’ll learn the difference between “doing digital” and “working digitally.” Everyone leverages modern digital learning technology to design, develop, and deploy assets, but how are you collaborating? How transparent and open is your process? Find out how to use digital toolkits empowering you to work differently. You’ll learn strategies to identify systems that empower digital ways of working. Culture is different in every organization, so you’ll also learn how to either embrace or push your current culture through operation and organization. Ultimately, you’ll discover the right way to move L&D incrementally toward a digitally mature future.
In this session, you will learn:
- How doing digital and working digitally are different
- Why working digitally is the future of L&D
- How to identify the right digital strategy for your culture
- What’s next to move your organization in the right direction
Audience:
Managers and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Various systems and technologies used in design, development, and collaboration with work, including management of these.
Sean Bengry
Director, Digital Learning Studio
PwC
Sean Bengry is a director in PwC’s Digital Learning Studio. He keeps apprised of L&D trends and focuses PwC on its role in the ever-shifting state of learning culture and the intersection of technology. Sean is passionate about leveraging technology to help people find the right information they need to do their job successfully. As an active speaker and leader, his work has taken him all over the world as he continues to assist others in developing corporate learning strategy, but more importantly, changing the overall culture of learning within companies.
505 Project Management Tips for Learning Professionals
1:15 PM - 2:15 PM Thursday, October 25
Montego A
Managing learning projects, even small ones, can be a complex endeavor for learning professionals attempting to bring their courses to life. By incorporating appropriate project management principles, instructional designers can create a smooth process for all stakeholders involved in designing and developing learning products to submit project deliverables on time.
Keeping track of the deliverables for a project can be cumbersome and hectic if you do not have a process in place to manage it. In this session, you will learn some tips for putting project management principles and processes to work for you: to streamline the design and development of your courses, and to keep stakeholders and subject matter experts informed and on track. You will take a closer look at the questions you need to ask before creating a course development timeline, and at examples of challenges that might affect production schedules or delivery dates.
In this session, you will learn:
- Project management principles and processes to guide your course production
- Questions to consider while creating your development timeline
- From examples of challenges that affect your timeline and what course of action to take
- About simple project management platforms to use
- About project documents to keep stakeholder and subject matter experts informed and on track
Audience:
Designers, developers, and managers.
Technology discussed in this session:
Project management platforms such as Smartsheet, Wrike, Microsoft Office 365 Planner, and Asana.
Rachel Moss Ellsworth
Sr. Learning and Development Specialist
Daymon Interactions
Rachel Moss Ellsworth is a senior learning and development specialist at Daymon Interactions, a global leader in building successful brands and delivering high-impact experiential consumer marketing and in-store services. Rachel earned her bachelor’s degree in English from the University of California–Santa Barbara and her master’s degree in educational technology from San Diego State University. She is currently completing her dissertation in the educational technology doctoral program through the University of Florida.
Monica Dragonheart
Learning and Development Specialist
Daymon Interactions
Monica Dragonheart is a learning and development specialist at Daymon Interactions, a global leader in building successful brands and delivering high-impact experiential consumer marketing and in-store services.
506 My xAPI Year: An Implementation Story
1:15 PM - 2:15 PM Thursday, October 25
Barbados AB
xAPI holds enormous promise for bringing data-driven decision-making to the practitioner’s level—if you can make it happen in your organization. Countless sessions attempt to address how xAPI data can assist with ROI, but few outline an actual implementation of xAPI from the ground up. So what does a real xAPI implementation story look like, and what lessons can you learn from it to inform your own use of xAPI?
In this session, you’ll hear the story of how xAPI was implemented in a highly conservative, risk-averse industry in one year. You’ll find out how Travelers training teams partnered to get buy-in from stakeholders, implement projects that proved xAPI’s potential, develop apps that lowered the barrier to entry for non-technical developers, and establish best practices for data capture. This is a story that people looking at xAPI should hear. Learn from these successes, avoid these mistakes, hear that it can be done, and learn how.
In this session, you will learn:
- About xAPI’s barriers to entry for non-technical training professionals
- Ways of making it easier to “do xAPI” without a lot of technical training
- About activity ID and data formulas that facilitate reporting, reduce risk of data overlap, and align strategy at an enterprise level
- About the different kinds of ROI that can be achieved with xAPI data
Audience:
Developers, managers, senior leaders (directors, VP, CLO, executive, etc.), and application developers.
Technology discussed in this session:
xAPI, JavaScript, and learning record stores (LRSs).
Becky Goldberg
Learning Analyst
Travelers Insurance
Rebecca Goldberg has been involved in internal training at Travelers Insurance for more than a decade. She’s worked on all levels of training planning, design, development, and delivery, presenting a wide range of topics (from application training to soft-skill development) to diverse audiences (entry-level to executive). She strives to deliver training products that motivate learners to seek out educational experiences, and which use technology as a tool for increasing knowledge transfer and retention.
Marc Casavant
Learning Solutions Developer
Travelers
Marc Casavant is a learning solutions developer at Travelers. He is a dynamic web designer-developer and graphic artist with comprehensive experience building and maintaining engaging websites and web applications. Marc is experienced in hiring, directing, and mentoring junior designers and technicians, and his extensive volunteerism has led to a passion for helping others. Responsible for creating learning solutions for the Travelers Business Insurance talent development and learning team, Marc specializes in working across multiple disciplines to craft user-centered applications.
507 Developer Secrets: Avoiding Common Mistakes in Creating Serious Games
1:15 PM - 2:15 PM Thursday, October 25
Antigua B
Organizations are increasingly using serious games in their learning, development, and assessment activities. But designing and developing custom serious games requires a different set of skills than traditional eLearning creation. What skills do you and your team need to create successful serious games, and what people will you need to partner with in order to have a smooth development process?
Drawing upon experience making serious games for learning, development, and assessment, this session will cover common mistakes organizations have made (or allowed their developers to make) in the procurement, design, development, and employment of serious games. You’ll then discuss the strategies for overcoming these issues so you can lead successful serious game initiatives.
In this session, you will learn:
- Effective strategies for selecting a serious game design and development partner
- About mistakes commonly made by organizations in scoping their serious game efforts
- About the typical cycle of iteration of a serious game design
- About the stakeholders within and external to the organization that should be consulted in a serious game employment plan
Audience:
Designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Diverse examples of serious game design.
Jennifer McNamara
VP Serious Games
BreakAway Games
Jennifer McNamara is a vice president of serious games at BreakAway Games. She has spoken at Serious Play; the Annual Conference of the Society for Industrial and Organizational Psychology; the Interservice/Industry Training, Simulation, and Education Conference (I/ITSEC); Game Developers’ Conference; Games for Change Festival; ATD TechKnowledge; and ATP Innovations in Testing. Jenn directs the nonprofit Serious Games Showcase and Challenge. She received the Audience Choice and Game Changer awards in the Association of Test Publishers’ Innovation Lab (2017) and awards for the most innovative new product demonstrations (2016 and 2017). Jenn holds an MEd from Penn State and a BS from Drexel.
508 Making the Leap from 9 – 5 to Freelance
1:15 PM - 2:15 PM Thursday, October 25
St. Thomas A
As an instructional designer or developer, do you have skills that you don’t use in your nine-to-five job? Do you want to try something new, but feel stuck in the day-to-day grind? You want to be your own boss, choose your own projects, set your own hours, and remove the daily commute, but you’re not sure how to make the leap, or you worry about how you’ll make ends meet. Sound like you?
In this session, you will hear the story of a successful jump from a secure and stable government role with a three-hour daily commute to the world of freelancing and self-employment. You’ll be introduced to the decision-making and planning process that helped this developer make the leap to freelance. You’ll explore some pre-exit best practices, and dive into some of the pitfalls of freelancing and how you can plan for success. You will also discuss some of the lessons learned when making the shift and explore how you can get started freelancing today.
In this session, you will learn:
- How to critically evaluate whether freelancing is right for you
- How to plan an exit strategy
- About some of the pitfalls of freelancing, and how you can avoid them
- Five ways to get started freelancing
- Key lessons from one developer’s leap to freelancing
Audience:
Designers and developers.
Jacqueline Hutchinson
Learning Solution Designer
e-Learning Pros Instructional Design
Jacqueline Hutchinson is a learning solution designer at e-Learning Pros Instructional Design. Jacqueline has been involved in L&D for more than 25 years; she began as a software trainer, taught at a college, and in the 1990s found her passion for online learning. In 2000, she discovered eLearning and LMS implementations. She spent six years as the LMS lead for the city of Toronto, where she implemented and supported an enterprise LMS for 44 business units and more than 38,000 municipal staff. Jacqueline holds a BEd (AE) from Brock University. She’s also a Lectora-certified Advanced Author and instructor.
509 The 7 Deadly Sins of Video Production
1:15 PM - 2:15 PM Thursday, October 25
St. Thomas B
In a landscape of increasing video creation, many learning professionals are approaching video without formal training. This is an amazing opportunity and challenge that brings with it the need to understand what can make videos not work. And while video has gotten easier to create, it’s just as easy (if not easier) to make a bad video. This session will look at seven “gotchas” that video creators should know about.
To build your video creation skills, you need to know more than just how your equipment works and what makes a good instructional video—you’ll also want to uncover what problems and issues commonly arise in video production and what you can do about them. In this session, you’ll explore seven “deadly sins” of video creation. While they won’t kill you, they can make your production more frustrating and your final video less effective. You’ll take a closer look at these common video creation mistakes and find out what you can do to avoid or overcome them.
In this session, you will learn:
- The dangers of not getting to know what your equipment can do
- Why you should avoid thinking you’ll “fix it in post”
- How not to fail at framing your video
- How to ensure your lighting is at its best
- Why you can’t ignore your audio
- Tips for keeping your video moving
- How to edit with the end destination in mind
Audience:
Designers and developers.
Technology discussed in this session:
Video creation.
Matthew Pierce
Learning & Video Ambassador
TechSmith
Matthew Pierce, learning & video ambassador from TechSmith, has created videos for learning and marketing for over a decade. He is the lead behind TechSmith Academy, a free platform teaching video and image creation for business, which has been used by tens of thousands of users. He is host of The Visual Lounge Podcast from TechSmith, which streams live on Youtube and LinkedIn weekly. Matthew is a regular speaker at multiple learning and development-focused conferences and is a regular contributor to various training publications.
510 VR and AR for Behavior Change
1:15 PM - 2:15 PM Thursday, October 25
St. Croix A
If you got the chance to walk around experiencing the world as a retired person, would that change your financial planning in the present? If you got to have firsthand experience of being a patient, could that change how you treat patients? If you were able to experience the results of a major safety catastrophe, would that make you safer in your daily work life?
In this session, you’ll look at different examples from ongoing research into how to use immersive learning environments to address difficult behavior change problems. Several intriguing studies seem to suggest that having a visceral experience may be a powerful tool for behavior change.
In this session, you will learn:
- About research efforts to use VR and AR for behavior change
- About the limitations of these efforts, and what to be cautious of
- About examples of ways to use VR for behavior change
- About models for behavior change that apply to visceral experience
Audience:
Designers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Virtual and augmented reality.
Julie Dirksen
Learning Strategist
Usable Learning
Julie Dirksen, a learning strategist with Usable Learning, is a consultant and instructional designer with more than 15 years' experience creating highly interactive eLearning experiences for clients ranging from Fortune 500 companies to technology startups to grant-funded research initiatives. She's interested in using neuroscience, change management, and persuasive technology to promote sustainable long-term learning and behavior change. Her MS degree in instructional systems technology is from Indiana University, and she's been an adjunct faculty member at the Minneapolis College of Art and Design. She is the author of Design For How People Learn.
511 What Is Learning Engineering?
1:15 PM - 2:15 PM Thursday, October 25
Montego C
Education, training, and even learning itself is changing. As technology advances, the shift towards learning and development initiatives that require engineering support is growing at an ever-increasing speed. The increased need for engineering skills within learning and development will be a major disruption in the near future, one filled with both challenges and opportunities.
In this session, you will discover the growing world of learning engineering, learning from leaders of the IEEE IC Industry Consortium on Learning Engineering (ICICLE). While the need for technical competence for create, design, produce, and manage education and training programs has existed for decades, this session will explain how and why engineering problem-solving methodologies are becoming more central to learning and development endeavors. Join us and learn more about this exciting new professional growth opportunity for eLearning professionals.
In this session, you will learn:
- What learning engineering is
- What forces are driving the need for learning engineering
- The opportunities learning engineering presents to our industry
- The challenges learning engineering presents to individuals, organizations, and our industry
Audience:
Designers, developers, and managers.
Technology discussed in this session:
N/A.
Robby Robson
President
Eduworks
Robby Robson, the president of Eduworks, is an internationally recognized innovator in online learning. He began developing web-based learning content and learning management systems in 1995, chaired the IEEE Learning Technology Standards Committee from 2000 – 2008, and has helped dozens of organizations develop eLearning technology strategies. He has served as principle investigator and lead scientist on multiple federally funded projects that explored new technologies for learning, education, and training. Robby co-founded Eduworks in 2001, where he has guided research, services, and product development.
Avron Barr
Chair
IEEE Learning Technology Standards Committee
Avron Barr started his career as a programmer at Stanford University; editor of the seminal Handbook of Artificial Intelligence; and founder of Teknowledge, an early AI startup in Silicon Valley. Since Teknowledge was sold in 1986, he has been an independent consultant, helping people understand, explain, and market cutting-edge software. He consults for the Institute for Defense Analyses and is involved in the US Advanced Distributed Learning Initiative’s Total Learning Architecture project. He volunteers as chair of the IEEE Learning Technology Standards Committee and spends his free time hiking in the redwood forests around Santa Cruz, California.
512 Case Study: Workflow Learning at Sunrun
1:15 PM - 2:15 PM Thursday, October 25
Montego B
It’s a request you may have received from company leaders: “Create training that doesn’t take employees away from the work they are paid to do.” At first, this might seem as if the eLearning and instructor-led classes you’ve developed aren’t valued. But wait. You know that many valuable learning experiences are rooted in performing actual tasks. Could it be that this request is actually steering you toward better solutions?
In this session, you will learn how operations training at Sunrun is transitioning from offering solely traditional learning solutions—ILT, webinars, and eLearning—to offering solutions that fit within an employee’s day-to-day work. It’s a transition made possible by technology. As such, you’ll see how Sunrun has replaced lengthy instructor-led classes with a combination of eLearning and structured job shadows tracked by mobile applications. You’ll explore the electronic performance support resources now available to Sunrun field personnel, as well as how eLearning and microlearning video fill the gaps to keep employees where they learn best—in the flow of work.
In this session, you will learn:
- How the largest residential solar company in the US has replaced traditional ILT with eLearning and more meaningful structured job shadows tracked by mobile applications
- How Sunrun converted traditional eLearning content into electronic performance support resources accessible from the field
- How eLearning and microlearning video can fill performance gaps and allow field-based employees to learn on the job
- About the “workflow learning” approach Sunrun instructional designers take when conducting a needs analysis
- About the significant challenges Sunrun has faced as it shifts from traditional learning solutions to workflow learning
Audience:
Designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.)
Technology discussed in this session:
Mobile applications linked to the LMS that track a person’s performance in a job shadow, electronic performance support, and eLearning microlearning video.
Daniel Brigham
Senior Instructional Designer
Sunrun
Daniel Brigham is a senior instructional designer at Sunrun, the largest US residential solar provider. At Sunrun, he designs and develops large-scale learning solutions for the operations group. He has a deep interest in providing workers with high-quality, scalable training, an interest that suits his skills in videography and workflow learning. An eLearning veteran with 15 years’ experience, Daniel is a Kirkpatrick-certified learning professional, as well as an Articulate Super Hero.
Travis Merrifield
Senior Instructional Designer
Sunrun
Travis Merrifield is a senior instructional designer with Sunrun, the largest residential rooftop solar company in the US. With over 13 years of curriculum development experience, Travis has worked in a variety of industries including insurance, education, banking, and construction to create online learning, instructor-led training, and performance support tools. Currently, his focus is on designing solar installation training and new product support for field install crews at Sunrun.
513 Five Components for Measuring the Impact of Learning
1:15 PM - 2:15 PM Thursday, October 25
Montego DE
The many ways to measure the business impact of learning are becoming increasingly sophisticated, yet many L&D professionals are struggling to even get started. Marketing departments are increasingly adept at measuring their contribution to financial performance, but why are we so much slower at proving our worth?L&D increasingly has to justify its existence, so how do we rise to the challenge?
In this session, you will learn how to use a five-step model for measuring the impact of learning. You’ll start by investigating ways to gather your data and discover that you can get started more easily than you may have expected. You’ll then explore strategies for getting to know your data and make sense of it. Next, you’ll find out how to operationalize your data in ways that are efficient and will save you from spreadsheet doom. You’ll follow that by looking at the options you have for exploring your data—how to look at it holistically, ask questions, and investigate surprises. Finally, you’ll discuss approaches for experimenting with your data and building on what you’ve learned.
In this session, you will learn:
- Current trends in learning impact measurement
- The role of data analytics in L&D
- The difference between traditional measurement approaches and big data
- How to build a great business case for future L&D investment in measurement
- Practical tips for getting results from your measurement and data analytics projects
Audience:
Designers, managers, and senior leaders (directors, VPs, CLOs, executives, etc.).
Rose Benedicks
CEO
Dashe & Thomson
Rose Benedicks is a renowned learning design expert and CEO of Dashe & Thomson. She has won awards for her learning experiences and is recognized for her approach to workplace challenges. She excels in aligning learning with business needs and proving the ROI of well-designed learning experiences. She holds a masters in instructional systems technology from Indiana University, is a leading presenter in the industry, and teaches instructional technology at the University of Tennessee, Knoxville.
514 Dreaming of Electric Sheep: The Future of Learning
1:15 PM - 2:15 PM Thursday, October 25
Jamaica AB
In 2016, the first iteration of this session explored seven aspects of emergent and innovative technology. This rolling session will be an update on that—seeing what has emerged, what has strengthened, and what has fallen by the wayside. Participants will look to the future: What will impact organizational learning in a three- to five-year time frame? What should be on your agenda right now?
This session will explore the future of learning. A grand aspiration? Yes—this is a future-facing session for people who want to look not just at what is on their doorstep, but at the things they need to put in place to shape tomorrow. This year, the topics are: (1) wearables updated: beyond Glass, (2) trusted technologies: into blockchain, (3) beyond LMS: distributed systems, and (4) connecting expertise: expert currency systems. This session is intended as a glimpse into the future; it will also be participative, as no one has all the answers.
In this session, you will learn:
- Not to consider specific technologies, but rather categories of technology and the ways they’ll transform learning
- About the impact of wearables on performance
- About AI and its impact on knowledge
- About the impact of collaborative platforms upon knowledge itself
Audience:
Designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Wearables: Glass to Oculus, watches to phones. AI platforms, specifically a research project out of SRI, as well as some of the bots focused on storytelling/captioning activities (photo analysis, etc.).
Julian Stodd
Author and Founder
Sea Salt Learning
Julian Stodd is an author and founder of Sea Salt Learning, a global learning consultancy helping organizations adapt and thrive in the social age. Much of his consultancy work is around the need for social leadership, the design of scaffolded social learning, planning for organizational change, and the impacts of social collaborative technology. Julian comes from an academic background in communication theory, psychology and neurophysiology, learning design, educational psychology, museum education, and philosophy. He is a proud global mentor with the Cherie Blair Foundation for Women, and a Trustee of Drake Music, a charity that works to break down disabling barriers to music through education and research. He was awarded the Learning Performance Institute’s Colin Corder Award for Services to Learning in 2016. He has written 10 books, including The Social Leadership Handbook, Exploring the World of Social Learning, and A Mindset for Mobile Learning.
515 BYOD: Using Animation and Motion in Storyline
1:15 PM - 2:15 PM Thursday, October 25
Trinidad AB
Using animation and motion in a Storyline course, when done well, can be a tremendous asset to the visual voice of your course. When not done well, however, it can be quite the distraction. So how can you know what animations and motions will work well in different situations and how to develop them in Storyline?
In this session, you will practice building a variety of animations and motion elements that will enhance the look and feel of a module. You will also find out how to use some of the lesser-known features and settings to create animations that are not readily available in Storyline. You’ll leave knowing a wide range of animation and motion techniques that can avoid distraction and actually enhance your work.
In this session, you will learn:
- How to create an auto scrolling panel
- How to combine multiple animations for some cool effects
- How to use the new motion path features: orientation and intersection
- How the timeline can impact an animation
- How to use group objects for some unique animations
- How to add animation to a state
Audience:
Designers and developers.
Technology discussed in this session:
Articulate Storyline.
Technology required:
PC or Mac running Windows and Articulate Storyline.
Ron Price
Chief Learning Officer
Yukon Learning
Ron Price has over 35 years of experience in organizational effectiveness, leadership coaching, instructional design, spiritual development, and experiential learning. His unique background has allowed him to support a wide range of customers, from schools like Duke University and Harvard Business School to multinational corporations like Sanofi, Amazon, BP, and Pepsico. In 2002, Ron founded a consulting firm and challenge course devoted to increasing organizational performance while developing authenticity and integrity. After joining Yukon, Ron worked closely with the Articulate team to design the certified training programs for the Articulate tools. He is a Guild Master.
516 BYOD: Collaborative Design Through Sketching and Prototyping
1:15 PM - 2:15 PM Thursday, October 25
Martinique AB
When you’re getting started designing an eLearning experience, it’s easy to get stalled at this stage by the sheer volume of possibilities for what you can create, especially if you don’t feel visual design is a strength. But a humble sketch on a whiteboard with a red marker can still become a brilliant eLearning interaction. At its heart, eLearning is a visual medium, so starting with drawing will result in an entirely different outcome.
In this session, you’ll discover the power of starting small and iterating to achieve powerful eLearning experiences while saving time and money. Iterating through the design process is powerful because it gives you early work products to show others to get their approval and buy-in, all with barely a dent in your budget and timeline. You will learn about new ways to come up with interactions that your stakeholders will approve of and that learners will enjoy as they learn how to implement new behaviors.
In this session, you will learn:
- How to unleash nonverbal creative talents
- How to find new ways to teach to target behaviors and performance outcomes
- How to collaborate more effectively with stakeholders and SMEs
- How to iterate design starting from the concept
Audience:
Designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Michael Allen
Founder and CEO
Allen Interactions
Dr. Michael Allen, founder and CEO of Allen Interactions, has been a pioneer in the eLearning industry since 1975. Dr. Allen has more than 50 years of professional, academic, and corporate experience in teaching, developing, and marketing interactive learning and performance support systems. Dr. Allen has led teams of doctorate-level specialists in learning research, instructional design, computer-assisted learning, and human engineering. He defined unique principles and methods, Successive Approximation process or SAM, and the CCAF design model for designing and developing high impact interactive eLearning experiences that invoke critical cognitive activity and practice.
SELR204 Getting Started with xAPI in Rapid Authoring Tools
1:15 PM - 2:00 PM Thursday, October 25
Expo Hall: eLearning Rockstars Stage
The whole industry seems excited about xAPI. It’s a spectacular option for gaining deep insights into learner actions—or opening up the learning environment entirely. Exciting stuff indeed. Getting excited is easy; getting started is another story. How do you get started with xAPI? How can you use the rapid authoring tools you’re already familiar with to tap into the reporting potential of xAPI?
This session will look at how the big three rapid authoring tools handle xAPI. It will start with a very brief xAPI introduction. Then, you’ll take a deep dive into each tool: how Storyline, Captivate, and Lectora work with out-of-the-box statements; how to send custom statements with each tool; and constructing a launch path and testing xAPI statements.
In this session, you will learn:
- How Storyline, Captivate, and Lectora handle out-of-the-box xAPI statements
- How Storyline, Captivate, and Lectora handle custom xAPI statements
- How to construct an xAPI launch path
- How to get and use a better-than-free LRS for xAPI testing
Audience:
Novice to intermediate designers and developers.
Technology discussed in this session:
xAPI, Articulate Storyline 3 and 360, Adobe Captivate 2017, Lectora Inspire 17, and LRS/ScormCloud.
Bill Milstid
Sr. Designer/Developer
eLearning Brothers
Bill Milstid, a senior designer/developer at eLearning Brothers, has worked in the eLearning industry for roughly a decade in various roles on both the instructional design and development side. He is part of eLearning Brothers’ template division, where he spends most of his days troubleshooting new and exciting ways to help awesome folks build awesome things.
SELT204 Creating Simulated Animation in Adobe Presenter
1:15 PM - 2:00 PM Thursday, October 25
Expo Hall: eLearning Tools Stage
Software and system simulations created in tools such as Captivate are a great way to engage learners and provide visual demonstrations. But when developer access to live systems is limited or system updates are frequent, creating and maintaining such simulations can be time-consuming and difficult. But what if there was a way to simulate simulation?
Creating the illusion of a simulation using PowerPoint and the Adobe Presenter plug-in is not only a viable solution, but in many cases may be a better solution in terms of both creation and maintenance. In this session, you will explore how to build a simulation using screenshots, PowerPoint animation, and the Adobe Presenter plug-in. Narrating and publishing Presenter files will also be demonstrated.
In this session, you will learn:
- How to create the illusion of a simulation video
- Tips for creating realistic demos
- How to sync audio and animation
- Publishing settings and how to use them
Audience:
Designers and developers.
Technology discussed in this session:
PowerPoint, Adobe Presenter.
Dona Parker
Instructional Designer
Ally
SEMT204 How Virtual Reality Is Changing Learning and Training
1:15 PM - 2:00 PM Thursday, October 25
Expo Hall: Emerging Tech Stage
Virtual reality technologies are finding new ways to enhance our ability to perceive the world that surrounds us. With the focus being on the learner experience, VR offers opportunities to organizations that implement VR into their training toolkit. This session explains how to create an effective VR learning game from an organization that has built from them from the ground up using the VIVE and the Rift.
In this session, you will learn what it takes to make an effective VR learning game or simulation from the start to finish and explore the processes taken to develop VR games with HTC VIVE and Oculus Rift. You will examine the effort it took to develop a project from start to finish for multiple case studies and experiences and gain an understanding of the current state of the industry, including how long until VR is fully adapted by the L&D industry.
In this session, you will learn:
- The difference between spatial 3-D VR and 360 video VR
- How to produce a VR project
- What it takes to create a VR project
- Why VR is going to continue to be dominate
- What it takes to implement VR into your organization
- What it costs to do VR
- What tools to use for VR
- When not to us VR for training
Audience:
Designers, developers, managers, and senior leaders (directors, VPs, CLOs, executive, etc.).
Technology discussed in this session:
Oculus Rift, HTC Vive, VR games, VR simulations.
Andrew Hughes
President
Designing Digitally, Inc.
Andrew Hughes is the president of Designing Digitally, Inc. and has over a decade in the strategical planning and development of enterprise custom gamified learning solutions for government and Fortune 500 clients. Andrew is also a professor at the University of Cincinnati and prior to this was a contractor for the US Department of Education, Ohio Board of Regents, and General Electric. Andrew oversees a team of 30 employees and is focused on ensuring the clients’ challenges are met with engaging, educational, and entertaining learning experiences.
SMNX204 Working with SMEs: Hard-Knock Lessons Learned
1:15 PM - 2:00 PM Thursday, October 25
Expo Hall: Management Xchange Stage
Subject matter experts (SMEs) are the keepers of knowledge and know-how, but working with them can be a challenging experience. How do you get the SME to share their knowledge and know-how with you? What should you do if the SME provides too much information—or not enough?
In this session, you will explore real-life scenarios to learn how to interact with SMEs to obtain content, and come away with a game plan on how to approach your next project. To accomplish this, you will explore tips on how to build relationships with the SME, identify various approaches to obtain content, and formulate a plan to recognize what worked or did not work with a particular SME to make future adjustments.
In this session, you will learn:
- To utilize a three-step approach to working with SMEs
- Ways to build a relationship with SMEs
- Various approaches to obtain content from SMEs
- To recognize what worked or did not work with a particular SME to make future adjustments
Audience:
Novice and intermediate designers.
Marlena Sanchez
Instructional Developer
Curbell Plastics
Marlena Sanchez is an instructional developer for Curbell Plastics. She works with subject matter experts to create and transition instructor- led training (ILT) into online learning, infuses ILT with technology, and authors content to meet learning and performance needs. She has created courses for digitallearn.org, been published in Learning Solutions, and was awarded Best of Show Non-Vendor at The eLearning Guild’s FocusOn Learning DemoFest in 2016. Marlena holds an undergraduate degree is in history from Cleveland State University and a Master’s degree in learning design and technology from Purdue.
STRS204 Developing a Learning Technology Strategy: Where to Start
1:15 PM - 2:00 PM Thursday, October 25
Expo Hall: Strategic Solutions Stage
Do you find that the pressures of rapidly changing technology and the need to support a nontraditional, remote workforce require rethinking how work is done in your organization? Is it challenging for your organization to keep up with the needs of your audience due to restrictive, outdated procedures, tools, and skill sets? For the talent development function, emerging workforce needs raise important questions when it comes to strategic planning.
During this session, you will learn a practical, four-step approach to developing a learning technology strategy for your organization. You will also explore about common pitfalls to avoid. You will receive access to worksheets that may be used back on the job during specific stages of the strategic planning process.
In this session, you will learn:
- How to identify drivers for learning technology in your organization
- How to define the goals of your learning technology strategy
- How to analyze your current state
- How to develop an action plan
- How to ensure that you execute on your learning technology strategy effectively
Audience:
Managers and senior leaders (directors, VPs, CLOs, executive, etc.).
Sarah Mercier
CEO & Strategic Consultant
Build Capable
Sarah Mercier, CEO and strategic consultant at Build Capable, specializes in instructional strategy and learning technology. Sarah is known for translating highly technical concepts and research to real-world practice. She is an international facilitator for the Association for Talent Development and Greater Atlanta ATD Past President. Her innovative learning solutions have been recognized by winning industry awards, such as Best of Show at FocusOn Learning DemoFest for xAPI for Interactive eBooks, and Best Performance Support Solution at DevLearn DemoFest for Critical Success Factors training and assessment tool. Sarah is a frequent speaker at industry conferences and business events on topics such as instructional design and development, accessibility, data strategy, and learning ecosystems. Her work has been published in ATD’s 2020 Trends in Learning Technology, The Book of Road-Tested Activities, TD Magazine, Learning Solutions Magazine, CLO Magazine, and a variety of other training and workforce publications.
SXAPI204 Case Study: Tracking and Analyzing US Army Training with xAPI
1:15 PM - 2:00 PM Thursday, October 25
Expo Hall: xAPI Central Showcase Stage
This US Army Basic Rifle Marksmanship case study began in 2013 with a white paper discussing training challenges. There was no uniform mechanism for collecting the available data from the various proprietary live ranges, and data was often abstracted to the unit level. They wanted to find better ways to provide meaningful feedback and training at the individual level and have the ability to securely aggregate data sets for analysis. If data from live fire exercises could be captured, correlated at the individual level, and made easily available for data mining, then the US Army could benefit from a wide array of analysis focused on live fire training. In addition, trainees could receive relevant and timely feedback: not only detailed training records, but also automated feedback or remediation based on their results delivered on-demand.
In this case study session, you’ll explore how xAPI connectors were created to parse the proprietary training data into xAPI and begin to enable the data collection and analysis the US Army required. You’ll discover that these connectors are not difficult or complex, and they prove the ability to take training performance data from multiple systems using xAPI and an LRS. This program allows for a standard practice of capturing xAPI data from live marksmanship systems, but you’ll also see how this approach can be used in other business training situations. This case study is an effort of the Army Research Lab (ARL) with senior research scientist Greg Goodwin.
In this session, you will learn:
- How xAPI connectors can parse proprietary training data into xAPI
- How this system analyzes the data stream for performance patterns and provides feedback to the trainee
- How this approach shows the ability to provide automated tutoring
- About the parallels that can be made for any business training case
Audience:
Developers, managers, senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
xAPI and open-source big data tools (Elastic Stack/Kibana).
Nick Washburn
Chief Product Officer
5th Logic
Nick Washburn, Chief Product Officer at 5th Logic, has over 15 years of experience working with high-tech entrepreneurs, in distance learning, and for some of the world’s top brands. Nick is a member of the workgroup that created the Experience API (xAPI), and he continues to work in and be involved in research and development for xAPI/LRS strategies for today’s learning enterprise. Since 2005, Nick has led the development of award- winning distance learning solutions used by the Fortune 50/500 and US Department of Defense.
SELR205 Half the Work for Twice the Results
2:15 PM - 3:00 PM Thursday, October 25
Expo Hall: eLearning Rockstars Stage
With so many options at your fingertips, it’s easy to spend hours and hours wading through countless images, backgrounds, interactions, and templates. It can seem overwhelming and bottomless. If you aren’t careful, you can get distracted and lose focus.
eLearning Brothers has completely revamped its search features, template designs, display layouts, Customizable Courseware offering, and everything else. Creating rockstar content is even easier than before! Come hear about the exciting changes eLearning Brothers has rolled out.
In this session, you will learn:
- What eLearning Brothers has been working on for the past year
- How eLearning Brothers has improved user experience
- Where eLearning Brothers is headed in the future
- How you can build better courses with half the work
Audience:
Novice to advanced designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
eLearning Brothers Library.
Andrew Scivally
CEO & Co-founder
ELB Learning
Andrew Scivally is the co-founder and CEO of ELB Learning. He has 20 years of experience in the learning technology space, including all aspects of course design and development, as well as leading learning and development teams for financial institutions such as JPMorganChase and Zions Bank. He holds a master's degree in computer education and cognitive systems. Led by Andrew, ELB Learning has established an industry-leading brand and been featured in the Inc. 5000 for six consecutive years.
SELT205 Beyond Buzzwords: Boosting Performance Using Microlearning and Gamification
2:15 PM - 3:00 PM Thursday, October 25
Expo Hall: eLearning Tools Stage
Traditional eLearning receives very little employee attention. In fact, extremely low (2 – 20 percent) completion rates for ongoing training are common in the industry. Learners often dislike eLearning and avoid it as much as they can. It is clear that a fundamental shift in eLearning is needed to increase employee engagement, enhance learning, and improve performance.
In this session, you will experience two of the fastest-growing trends increasing the effectiveness of eLearning: microlearning and gamification. Both concepts are often misused and do not produce the desired outcomes. However, you will learn a six-factor model of eLearning engagement and how to implement it in your organization to produce real performance improvement. You will see the results that other companies have achieved using this approach.
In this session, you will learn:
- What microlearning and gamification really are (hint: probably not what you think)
- What makes the difference between “cute” and “effective” when it comes to eLearning
- How to link learning and performance in a way that produces measurable business results
- Six specific steps you can take in your organization right now to start implementing microlearning and gamification
Audience:
Novice to advanced designers, developers, managers, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Gameffective screenshots will be shared to demonstrate the concepts presented.
Eyal Ronen
Chief Learning Evangelist
Gameffective
Eyal Ronen is the chief learning evangelist at Gameffective. With a PhD in industrial and organizational psychology, Eyal has been focusing on the training and development world for more than two decades. In recent years, he has taken a path that investigates and reinforces the human-machine interface to ensure superior eLearning efficacy. An award-winning professor, international speaker, and true learning evangelist, Eyal brings a practical approach even to the most academic topics.
SEMT205 Creating Amazing Learning Experiences: Let’s Get Inspired!
2:15 PM - 3:00 PM Thursday, October 25
Expo Hall: Emerging Tech Stage
Do you find yourself getting stuck using the same patterns of delivery without thinking about whether it is helping your audience or whether it’s the best fit for a challenge?
Designing great user experiences for your learners is critical to the success of how they engage; how they utilize content, tools, and apps; and how they focus on the task at hand. This session will break down what’s essential in designing great experiences, and provide resources to get you started and inspired from mobile to desktop and beyond. You’ll examine design strategies, what works and what doesn’t, and how to plan and prototype, with several examples for inspiration. You’ll get 10-plus resources for taking you, your organization, and your experiences to the next level.
In this session, you will learn:
- How to evaluate what you see, hear, and feel, and how to apply what resonates with your audience
- How to conduct interviews and create feedback loops to improve your concepts
- About resources and tools to implement on your next project
- How to share, get inspired, and motivate your organization to grow
Audience:
Novice to intermediate designers, developers, managers, and senior leaders (directors, VPs, CLOs, executives, etc.).
Technology discussed in this session:
Apps and tools including Paper, PowerPoint, PDF, Marvel App, and DropBox Paper.
Nick Floro
Learning Architect/Imagineer
Sealworks Interactive Studios
Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.
SMNX205 Keeping an Agile Workforce in the Digital Age
2:15 PM - 3:00 PM Thursday, October 25
Expo Hall: Management Xchange Stage
Digital transformation is accelerating at an exponential pace. While it disrupts old ways of doing things, it also opens up new avenues of innovation, efficiency, and connectivity. As complexity increases, you have the opportunity to use tech to support your performance, to learn, share ideas, and innovate. This requires thinking differently about how you digitally design your learning and interactions. Agility depends on it.
In this session, you will explore ways you can use digital learning design to make learning the way you work, to unleash the collective intelligence in your organizational community, and to build powerful learning organizations—essential for agility in the digital age. You will examine recent, tangible examples from Mars, Inc. and how it successfully designed digital learning enterprise-wide.
In this session, you will learn:
- About the role that talent leaders must play as architects of agility in the digital age
- How digital learning is essential to support performance and catalyze a culture of curiosity
- About the building blocks of digital learning through key use cases at Mars
- A road map for building digital capability in your organization
Audience:
Novice to advanced designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
EdCast, an organizational “knowledge cloud.”
Mimi Williams
lobal Curriculum Design Director
Mars, Inc.
Mimi Williams is the Global Curriculum Design Director at Mars, Inc. She is an expert at building and customizing measurement strategies and has over seven years’ experience in curriculum development.
Patricia Robertson
Chief Knowledge Officer
EdCast
Patricia Robertson is the chief knowledge officer at EdCast. She is experienced in strategic planning, innovation, organizational development, and learning, working with Fortune 100s, private enterprises, and nonprofits across sectors including healthcare, energy, technology, and higher education. Patty implemented EdCast while head of professional and leadership development and enterprise digital learning innovation at Shire and serving on EdX’s advisory board. She led MIT’s two largest custom executive education programs—the BP Operations Academy and Accenture’s Technology Academy—delivering blended, distance learning programs globally, and she led two startups: an alternative medicine network, Wellspace, and an MIT Media Lab digital identity company, Presto.
STRS205 Practical Microlearning: Continuous Compliance Training
2:15 PM - 3:00 PM Thursday, October 25
Expo Hall: Strategic Solutions Stage
Everyone’s talking about microlearning, but what does it really mean to your organization? Is microlearning destined to simply mean sub-10-minute videos, or is there more to it?
This session will demonstrate exactly how one organization left annual compliance training and adopted continuous compliance training with three minutes of personalized learning every day. You will get a peek behind the curtain at learner analytics and engagement statistics, and you’ll be guided through a sample content conversion. This will be a fast-paced session focused on the real impact and results from moving to continuous compliance training. Attendees will receive a free account on the OttoLearn platform so you can try out what you’ve learned in this session.
In this session, you will learn:
- The difference between microlearning and adaptive microlearning
- How to structure content for adaptive microlearning delivery
- How an organization moved away from annual compliance training to continuous compliance
- About the surprising impact on employees
Audience:
Novice to advanced designers, developers, managers, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Learner analytics and engagement statistics; two adaptive microlearning platforms.
Dan Belhassen
President/Founder
Neovation Learning Solutions
Dan Belhassen is the president and founder of Neovation Learning Solutions. A 20+ year tech entrepreneur, Dan Belhassen is passionate about how integrating relevant technology improves KPIs and drives opportunities, with a laser-focus on how best to measure the impact of online training to close skill and knowledge gaps. His speaking style is best described as "demystifying all things internet, making technology understandable/adoptable even by the least tech-savvy person in the audience” while engaging and even challenging the technical professionals in the room.
SXAPI205 Using xAPI to Track Learning Across Systems
2:15 PM - 3:00 PM Thursday, October 25
Expo Hall: xAPI Central Showcase Stage
Kraft Heinz is the world’s fifth-largest food and beverage company, with over 200 brands in nearly 200 countries. The company needed a way to effectively disseminate information and train its workforce regarding its products, while also ensuring that the solution could dynamically change due to the short shelf life of the content.
In this case study session, you’ll see how Origin Learning was able to solve this challenge with a combination of two tools and xAPI. You’ll examine the team’s development process, how having a defined xAPI strategy allowed them to meet Kraft Heinz’s training and reporting needs, and key insights that you can bring to your own work.
In this session, you will learn:
- How to leverage the strengths of an enterprise CMS and LMS using xAPI
- How to track learner progress outside a pre-defined learning path
- About the future of eLearning, with a focus on xAPI
Audience:
Developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
xAPI, Microsoft SharePoint Online, and Cornerstone OnDemand.
Shanmugam Karuppusamy
Senior Director—Technology
Origin Learning
Shanmugam Karuppusamy, the senior director of technology for Origin Learning, is a seasoned learning technology professional with over 20 years of experience in roles in IT education, programming, and technology consulting. As a technology leader, Shan has handled large teams working on a variety of learning technology projects for Fortune 50 clients catering to industries including banking, healthcare, and manufacturing. He played a key role in teams that won Brandon Hall Awards for developing powerful mobile learning apps. Shan’s been associated with Origin for the past nine years and has spearheaded many interesting projects.
601 Copyright? Relax! Devour Free and Creative Commons Media
3:00 PM - 4:00 PM Thursday, October 25
Andros AB
The cost of copyright confusion can affect every stage of the development and delivery process. Copyright law can be intimidating, even though its intent is to encourage creativity. Break down the walls that prevent you or your organization from using fabulous free resources because you aren’t sure whether your use will infringe someone else’s rights. Make fair use your friend. Access thousands of free photos, videos, music, and motion graphics.
In this session, you’ll learn about copyright essentials through an entertaining and easy-to-understand snapshot of the law. You’ll discover how to find and use free media properly; how to protect your own work; and how to apply best practices in fair use. You’ll also learn more about where to find free multimedia you can safely use in your projects thanks to public domain, Creative Commons, and open access–licensed works.
In this session, you will learn:
- About copyright law and fair-use basics
- How to find and use free online media
- About Creative Commons licenses and which are most accommodating
- How to protect your work and avoid being sued
Audience:
Designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
API for Creative Commons licenses and plugins for proper attribution of work.
Barbara Waxer
Copyright & Media Educator
Seattle Film Institute
Barbara Waxer is a copyright and media educator, author, and trainer who teaches at the Seattle Film Institute and Santa Fe Community College. She has authored over two dozen textbooks and online products on copyright, finding and using media, writing for the web, and Adobe and Microsoft software. Her book, Internet Surf and Turf Revealed: The Essential Guide to Copyright, Fair Use, and Finding Media, won the TEXTY Textbook Excellence Award and the New England Book Show Award. Barbara thrives when developing best practices for users and creators of digital content.
602 Practical Guidelines from Cognitive Science for Creating Awesome Learning
3:00 PM - 4:00 PM Thursday, October 25
Bermuda AB
A lot is known about how people learn and develop skills. Cognitive science research on learning, behavior change, and development of expertise has provided a wealth of information. Unfortunately, much of that wisdom is locked in journal articles and dense books, so designers of learning experiences often rely on traditional methods that may or may not be supported by science.
This session will provide you with seven practical guidelines that have been distilled from the research for designing excellent learning experiences. For each guideline, you will find out how it was derived from the research and theory, see examples of how it has been implemented in the workplace, and discuss how it can be applied to improve your own designs. You’ll leave with solid takeaways that you can use to create truly awesome learning experiences that really get results.
In this session, you will learn:
- Seven research-based guidelines for learning experience design
- How these guidelines can be used to create learning activities that get results
- How these guidelines apply to formal, on-the-job, and social learning experiences
- Things to stop doing because they are NOT supported by the research
Audience:
Designers, developers, and managers.
Technology discussed in this session:
eLearning, mobile, simulations, and performance support systems.
Marty Rosenheck
Chief Learning Strategist
Cognitive Advisors
Marty Rosenheck, PhD, CEO and chief learning strategist at Cognitive Advisors, provides talent development, learning experience design, and learning technology ecosystem consulting. He is a thought leader and sought-after consultant, speaker, and writer on the application of cognitive science research to learning and performance. Marty has over 30 years of experience. He has created award-winning learning experiences, designed learning ecosystems, developed cognitive apprenticeship programs, built performance support systems, conducted needs assessments, specified learning paths, constructed virtual learning environments, and developed formal, informal, and social learning strategies for dozens of nonprofit and for-profit organizations.
603 Email Course Design: Using Digital Marketing as a Learning Strategy
3:00 PM - 4:00 PM Thursday, October 25
St. Croix B
Throughout the history of training, learning something new has often been treated as an event rather than a process. However, practitioners now know that eLearning, videos, and instructor-led training are only the beginning. To be effective, you need ways to support your workforce over time, building their competence through multiple approaches.
In this session, you’ll discover a trend that has been effectively used in the marketing space and that you can easily apply to workplace learning: the email course. You’ll look at excellent examples of effective email courses, discussing pro tips for designing in this format and what to absolutely avoid. You’ll also preview real examples of email courses done well in a variety of industries, from life-hacking to supporting nonprofit workforce development. As you explore the possibilities of email courses, you will gain practical steps to implement this approach in your own organization.
In this session, you will learn:
- About the practical application of email courses in workplace learning
- What examples of effective email courses look like
- How to apply best practices in designing email courses
- Tips for avoiding common pitfalls when designing an email course for your organization
Audience:
Designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Sarah Mercier
CEO & Strategic Consultant
Build Capable
Sarah Mercier, CEO and strategic consultant at Build Capable, specializes in instructional strategy and learning technology. Sarah is known for translating highly technical concepts and research to real-world practice. She is an international facilitator for the Association for Talent Development and Greater Atlanta ATD Past President. Her innovative learning solutions have been recognized by winning industry awards, such as Best of Show at FocusOn Learning DemoFest for xAPI for Interactive eBooks, and Best Performance Support Solution at DevLearn DemoFest for Critical Success Factors training and assessment tool. Sarah is a frequent speaker at industry conferences and business events on topics such as instructional design and development, accessibility, data strategy, and learning ecosystems. Her work has been published in ATD’s 2020 Trends in Learning Technology, The Book of Road-Tested Activities, TD Magazine, Learning Solutions Magazine, CLO Magazine, and a variety of other training and workforce publications.
604 Case Study: Starting an Online Community—from Ideation to Launch
3:00 PM - 4:00 PM Thursday, October 25
Barbados AB
Morningstar is built around serving individuals—both by helping them reach great financial outcomes and by providing outstanding customer service. Morningstar partnered with an online community platform to modernize the support experience, provide greater transparency around product development, and enable its customers to connect with each other. This session shares that journey with you, so you can know what’s ahead if you choose this option for surfacing and supplementing more traditional eLearning.
In this case study session, learn how Morningstar revolutionized their customer experience by building a brand-new community where their users can interact and receive the help they need. You’ll hear how a cross-functional team at Morningstar collaborated to define the problems they wanted to solve and the types of user experiences they wanted to foster. You’ll learn how customer communities are much more than just chatrooms, allowing companies to serve up help content, walk users through guided learning experiences, and even gather feedback and product ideas.
In this session, you will learn:
- Why a leader in the financial technology space made a significant investment in community
- What questions a company should ask itself when designing a customer community
- How communities play a major role in improving customer experience
- How eLearning can be integrated into a customer community
Audience:
Designers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Morningstar Community site.
Ryan McClelland
Customer Engagement Manager
Morningstar
Ryan McClelland is a customer engagement manager at Morningstar. He began his career at Morningstar in 2007 as a technical writer, and he went from writing online help content to teaching users how to use Morningstar software via webinars and live workshops. Ryan went on to lead internal training for Morningstar employees. He has most recently taken on the role of community manager for Morningstar’s customer community.
Brian O’Neill
Director of Customer Engagement
Morningstar
Brian O’Neill is a director of customer engagement at Morningstar. He joined Morningstar as a training manager in 2007 and spent time in the sales organization before directing the client solutions consulting team, which works directly with Morningstar clients to get them up to speed on the software. Brian has spearheaded the launch of the Morningstar Community.
605 CANCELLED: Building a Culture of Feedback with Your Digital Learning Strategy
3:00 PM - 4:00 PM Thursday, October 25
Antigua A
While organizations have started to recognize the importance of including practice in their learning programs, one of the most critical aspects of practice—feedback—has been an overlooked aspect of performance improvement. Feedback is challenging, as most feedback depends on critique, and an organization’s culture can impact how comfortable employees are in providing and receiving feedback.
Join this session to learn how to introduce feedback into your digital learning strategy while developing a culture of feedback. Providing opportunities to give and receive critique as part of your digital learning strategy can be a powerful tool to ensure that L&D programs have measurable impact on performance, while developing the critical skills of providing and incorporating feedback to see continuous employee performance improvement across your organization. You’ll explore how coaching, mentoring, and social assessment can be delivered as part of your digital learning strategy, and you’ll leave with tangible ways to improve feedback in your organization.
In this session, you will learn:
- How feedback is a critical component of a digital learning strategy
- About the challenges in providing feedback and critique
- Strategies for building skills in providing meaningful feedback
- Proven approaches for incorporating coaching and mentoring in your digital learning strategy
- About the impact social assessment can have on performance improvement and building a culture of feedback
Audience:
Designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
YouSeeU, CritiqueIt Practice, and potentially other practice/feedback platforms.
Koreen Pagano
Founder & CEO
Isanno, Inc.
Koreen Pagano, founder and CEO of Isanno, Inc., is a globally recognized product leader with deep expertise in learning technologies, skills strategy, AI, analytics, and immersive technologies. Koreen has held product leadership roles building go-to-market strategies and technology and content products for learning, skills, and talent markets at Lynda.com, LinkedIn, D2L, Degreed, and Wiley. Koreen previously founded Tandem Learning in 2008, where she pioneered immersive learning through virtual worlds, games, and simulations. She has taught graduate courses at Harrisburg University and provided advisory and consulting services to emerging tech companies in the VR and education markets. Koreen is a seasoned international speaker and author of the book Immersive Learning.
606 Evidence of Impact: How Metrics Drive a Learning and Performance Ecosystem
3:00 PM - 4:00 PM Thursday, October 25
Jamaica AB
Do the executives who fund learning and development care how many courses you have? Or how many students? Or the number of class hours you’ve delivered? Actually, they may react negatively to those numbers. Most of the time, when people are in training their productivity is zero. The key question is how to get to Level 4 and measure actual impact.
Learning and performance ecosystem solutions tend to be more direct, effective, and instantly available, especially when they include components built into the workflow. These solutions are capable of generating a good deal of data. The trick is to identify what data is most useful in building a chain of evidence that explains the solution’s impact on business productivity. This session will introduce a framework for identifying the right business metrics and targets, deciding what learning and performance solution data to track, and developing evidence of the solution’s impact.
In this session, you will learn:
- How to describe a learning and performance ecosystem
- How to work with a customer or sponsor to articulate a human performance problem
- How to discover the business metrics negatively impacted by the problem
- How to identify solution data that could provide evidence of positive impact
- How to use analytics to monitor the solution’s impact over time
Audience:
Designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Learning management, talent management, performance support, knowledge management, expertise location and management, social networking and collaboration.
Steve Foreman
President
InfoMedia Designs
Steve Foreman is the author of The LMS Guidebook and president of InfoMedia Designs, a provider of eLearning infrastructure consulting services and technology solutions to large companies, academic institutions, professional associations, government, and military. Steve works with forward-looking organizations to find new and effective ways to apply computer technology to support human performance. His work includes enterprise learning strategy, learning and performance ecosystem solutions, LMS selection and implementation, learning-technology architecture and integration, expert-knowledge harvesting, knowledge management, and innovative performance-centered solutions that blend working and learning.
607 Preparing Your L&D Team to Run Gamification Programs
3:00 PM - 4:00 PM Thursday, October 25
Antigua B
There’s a lot of buzz around gamification, and plenty of confusion about what it really means to gamify a corporate training or eLearning program. One thing is clear: It’s much more than just adding badges to your training. It’s about finding the right motivators for your audience and promoting the desired actions or skill sets without getting bogged down in meaningless measurements and mechanics.
Use gamification mechanics and motivators to generate needed change and enable your organization to meet your business objectives. Through hands-on application combined with anecdotal and empirical data, you will experience the good, the bad, and the ugly of gamification strategy design so that you can prepare your L&D team to run their own gamification programs.
In this session, you will learn:
- How to turn dull and dry content into an engaging course
- How to design with progressive levels of motivational elements
- How to deliver any type of content in a way that learners will easily and readily accept
- Four techniques to add gamification to your training programs immediately
Audience:
Designers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Monica Cornetti
President
Sententia
Unlike other gamification practitioners, speakers, and consultants, Monica Cornetti has focused intensively on the latest immersive engagement techniques and the latest research in the adult education, corporate training, and talent development fields. A gamification speaker and designer, Monica was recognized as #1 in the Most Influential Women in Gamification who have created a legitimate impact in the gamification industry. At the intersection of learning and play, she is leading a team of trusted, cutting-edge curriculum designers and developers to improve the performance of individuals and organizations across the globe.
608 Putting Visuals to Work for Your eLearning Story
3:00 PM - 4:00 PM Thursday, October 25
Montego A
You’ve been handed the same old content, and the thought of creating the same old learning experience makes you sad. Worry not! You can transform that tired content into an engaging eLearning experience by applying powerful storytelling and graphic design techniques. You will leave your learners wondering where that new course came from. When they ask, just tell them you put your visuals to work.
In this session, you will learn key storytelling and graphic design techniques and how to use them in effective ways to transform stale content into an engaging eLearning experience. Moreover, these techniques will be immediately transferable to your own work. You’ll leave this session knowing important foundational graphic design principles, as well as how to use them alongside storytelling approaches to craft visual scenes and bring your content to life.
In this session, you will learn:
- Key foundational graphic design principles, and how to implement them effectively
- A simple method of creating stories for your learning project that is engaging and cohesive
- How to craft visual scenes based on your story, utilizing the graphic principles demonstrated
- eLearning authoring tool tips for bringing your story to life within the context of a typical learning project
Audience:
Designers and developers.
Technology discussed in this session:
eLearning authoring tool (Articulate Storyline 3), image editors (Adobe Photoshop, TechSmith Snagit, Microsoft PowerPoint), mind mapping (SmartDraw), and wireframing/prototyping (Adobe XD).
Jason Kramer
Senior eLearning Designer
Illumina Interactive
Jason Kramer is a senior eLearning designer with Illumina Interactive. He gained critical experience in the corporate training world as a senior instructional designer with Citizens Bank, and was part of the award-winning instructional design team at NECB led by Jean Marrapodi. Jason executed the online build-out of the undergraduate philosophy curriculum at the University of Memphis, where he also served as an adjunct faculty member. Jason holds an MA in philosophy.
609 Game Jams for eLearning: Collaboration to Creation in 72 Hours
3:00 PM - 4:00 PM Thursday, October 25
Montego B
As gamified learning transforms the L&D field in positive ways, it also brings along the challenges of game development: design problems, feature creep, troublesome timeline estimation, and project crunch. Game developers often say, “Making games is hard.” This is an understatement. What if there were a fun way to learn how to manage these pitfalls by investing as little as a few days, prototyping innovative eLearning along the way?
During this session, you’ll learn how you can use the game jam approach to create eLearning. You’ll look at the experiences of participants in 2018’s Global Game Jam, the exciting games they created, and how they designed them. You’ll also explore what can be expected from this experimental, creative, and community-building process. At the end of this session, you’ll leave with a clear idea of how game jams work and how you can apply this style of development to creating engaging eLearning.
In this session, you will learn:
- Why game jams are a unique model for collaboration that can be used to generate ideas and solve design problems in L&D as well
- How you can implement this effective and fun strategy yourself
- How game jams foster new ways of rapidly prototyping designs that can lead to better learning experiences
- About development pitfalls to avoid that can lead teams astray from amazing products
Audience:
Designers, developers, and managers.
Technology discussed in this session:
Game examples from Global Game Jam 2018; general tools of game and eLearning development.
Ross Kerr
Instructional Designer
National Alliance on Mental Illness
Ross Kerr is an instructional designer for the National Alliance on Mental Illness, where he has rolled out online and blended learning experiences to support NAMI’s national grassroots community. Previously, he spent a decade working as a special educator and award-winning trainer in nonprofits.
610 Designing AR Experiences for Performance Support
3:00 PM - 4:00 PM Thursday, October 25
Montego C
While many companies are experimenting with AR in the L&D space, there are a number of businesses harnessing the power of AR for enhancing operational performance outside of the training department. How do these experiences differ, and how can you renew your department’s focus on performance by taking on more advanced AR solutions in your efforts?
In this session, you will learn practical approaches for designing effective AR experiences. You’ll discover an approach to strategic implementation of AR by forming a partnership with functional business units. You’ll also explore the difference between simple marker-based AR solutions and more advanced computer vision and machine learning–backed AR. You’ll then look at how you can integrate AR systems with operational business systems in order to maximize return on investment and realize the opportunity that AR-enabled workers represent. Finally, you’ll look at aligning measurement of business task success and AR experience usage in order to align learning and production.
In this session, you will learn:
- Advanced AR strategy
- What markerless AR is, and why it matters
- How to approach measuring AR performance support
- How businesses are solving big problems with AR solutions
Audience:
Managers and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Augmented reality, ARKit, ARCore, machine learning, text and object detection and recognition, and xAPI.
Chad Udell
Chief Strategy Officer
Float and SparkLearn
Chad Udell is the award-winning managing partner, strategy and new product development, at Float and SparkLearn. He has worked with Fortune 500 companies and government agencies to create experiences for 20 years. Chad is an expert in mobile design and development, and speaks at events on related topics. He is author of Learning Everywhere: How Mobile Content Strategies Are Transforming Training and co-editor/author, with Gary Woodill, of Mastering Mobile Learning: Tips and Techniques for Success and Shock of the New.
611 MacGyver Storyline with APIs
3:00 PM - 4:00 PM Thursday, October 25
St. Croix A
Articulate Storyline can be used to create simple and functional interfaces and user applications when you mix in the power of APIs. You can use this tool in unexpected ways to create solutions most wouldn’t expect you could make with a rapid eLearning development tool. It’s easier than you might imagine to learn how Storyline can talk to API-enabled systems.
In this session you will learn what APIs are, and how the Postman application can be used to connect to an API and provide the necessary JavaScript you’ll use in Storyline, allowing you to use this tool in creative new ways. You’ll take a closer look at an example of this—a telephone call recording application and opt out of text message application—and then you’ll learn the basics yourself by looking at the process for creating a Storyline course that can pull in content from an external source.
In this session, you will learn:
- How Articulate Storyline can talk with other systems through the power of APIs
- How to use Postman to interact with APIs and create the JavaScript you’ll need for Storyline
- How to catch data from an external system, load it to a variable, and display it in your course
- About the basic schema of JSON and how to parse it
- Why Storyline can’t be put in a box
- Why APIs are really powerful tools
- About the utility of global variables
Audience:
Designers and developers.
Technology discussed in this session:
Articulate Storyline, Postman, JavaScript, and JSON.
Benjamin Duffy
Director, Learning & Performance Development
Unum
Benjamin Duffy is a director of learning and performance development at Unum. With more than 25 years of experience in creating digital learning experiences and reference opportunities that span the use of floppy disk to virtual reality, Ben has led training initiatives and teams that supported Unum, Fairchild Semiconductor, the Joint Chiefs of Staff of the US Department of Defense, MCI WorldCom, and FutureHealth. Ben led the Maine ATD eLearning Playgroup from 2007 to 2010, and he has previously presented for The eLearning Guild and at KMWorld.
612 Precision Video Editing Using Camtasia Studio
3:00 PM - 4:00 PM Thursday, October 25
St. Thomas B
You’ve captured a video yourself or been given one to publish, but it isn’t perfect. There might be artifacts in the video that you want to hide, or you may want to showcase a feature that the video skipped. The action on the screen might not sync with the audio, or the audio itself might be bad. You could re-record the entire video—or you could fix it using some handy editing tricks.
In this session, you’ll be introduced to a host of advanced video editing features available in TechSmith Camtasia Studio. Learn how to splice, speed, or extend recorded video to show the features the viewer needs to see, perfectly synced with the audio. Drop in images, annotations, or supplementary video to enhance the original presentation, and employ techniques such as transitions and animations to focus viewer attention. You’ll also get tips for optimizing and editing your video’s audio.
In this session, you will learn:
- How to use Extend Frame and Clip Speed to synchronize the video with the audio
- How to drop in images to mask video problems or show missing features
- How to make effective use of annotations and Zoom-n-Pan to focus viewer attention
- How to integrate audio and video elements to make an engaging presentation
Audience:
Designers and developers.
Technology discussed in this session:
TechSmith Camtasia Studio, all supported platforms.
Marie DesJardin
Senior Application Learning Consultant
Verint Systems
Marie DesJardin is a senior application learning consultant at Verint Systems. She brings more than 20 years of technical communications expertise to the art of designing and producing interactive, multimedia online courses and microlearning training videos for desktop and mobile delivery. Her overhaul of her company’s eLearning program boosted revenues, reduced customer support costs, and earned her a Circle of Excellence and a Mission-Critical Delivery award. Marie is an active speaker and participant in the Denver eLearning community, as well as a professional fiction and screenplay author.
613 The Technologies Enabling New Approaches to Learning
3:00 PM - 4:00 PM Thursday, October 25
Montego DE
Learning is a vital part of individual and organizational success, but traditional methods of instruction are falling flat. Today’s learners not only want, but expect, consumer-grade learning experiences—not only regarding content, but accessibility of information and sophistication of learning interfaces. Now, L&D professionals are being tasked with creating learning and training ecosystems that provide information at the point of need and meet the on-demand workflow of today’s professionals.
The world of L&D is entering the next frontier of learning, and in this session, you will explore how organizations can leverage emerging technologies to enable and encourage more relevant learning methods that meet the needs of “anytime-anywhere” learners. You will learn why performance-adjacent tools—accessible with minimal friction, allowing quick support to solve a problem and return to a workflow—are critical for today’s learners; and about the technologies that make this method of learning possible in modern eLearning environments, such as artificial intelligence (AI), augmented reality (AR), and natural language processing (NLP), among others.
In this session, you will learn:
- About the impacts that technologies like VI, AI, AR, Jupyter Notebook, and NLP are having on learning interfaces
- The importance of performance-adjacent learning and high-scale/high-interaction learning in the modern learning portfolio
- How to incorporate these learning strategies in your organization to enable continuous, frictionless learning
- About the data that supports the demand for these new forms of learning, and how they’re already being implemented
Audience:
Designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
eLearning tools, voice interfaces, artificial intelligence, augmented reality, natural language processing, Jupyter Notebook, and mobile devices.
Karen Hebert-Maccaro
Chief Learning Experience Officer
O’Reilly
Karen Hebert-Maccaro is the chief content officer at O’Reilly, responsible for leading the organization’s content and learning strategy. She oversees the development programs for O’Reilly’s learning and training platform, manages both creation and curation of available content, and directs the internal editorial teams in acquisition, development, and delivery of content for learning, training, and events. Prior to O’Reilly, Karen served in various talent management roles including vice president of people development and chief learning officer for companies in biotechnology and healthcare. She holds a PhD from Boston College, an EdM from Boston University, and a BA from the University of Massachusetts.
614 Using Chatbots to Scale Training Resources
3:00 PM - 4:00 PM Thursday, October 25
St. Thomas A
Training teams are too commonly asked to do more than their resources allow. Training executives are left scrambling to tackle the challenge of servicing a complex organization with learners spanning different geographies, job functions, and development needs. While the recent investment boom in learning technologies has started to scale capacity, it still can feel like it’s not enough, leaving training executives searching for better solutions.
In this session, you’ll learn how chatbots can be an effective platform to scale training resources. Chatbots can be both a cost-effective and robust solution to engage learners in any country and language, and can support all levels of employees and leaders. You’ll learn how you can design a chatbot to be both a performance support tool (providing on-demand job aids) as well as a virtual facilitator and coach (ensuring knowledge transference and learning accountability).
In this session, you will learn:
- What a chatbot is
- About common uses for chatbots in training
- From case study data showing engagement rates among different learner groups
- About different chatbot authoring and design options in the market
- When to choose a chatbot versus a mobile app
- How a chatbot can deep link into existing learning resources
Audience:
Designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Facebook Messenger, Telegram, LINE, WeChat, and SMS.
Vince Han
CEO
Mobile Coach
Vince Han is the founder and CEO of Mobile Coach and a frequent speaker at conferences such as Training Conference, DevLearn, Learning Solutions, the Learning Conference, ATD ICE, ATD Techknowledge and others. He holds an MBA from the MIT Sloan School of Management. Vince is an industry thought- leader for learning and learning technology with an emphasis on artificial intelligence and chatbot technology. Vince has founded several successful technology companies and resides in Utah.
615 BYOD: Getting Started on Adding JavaScript to Captivate
3:00 PM - 4:00 PM Thursday, October 25
Trinidad AB
Adobe Captivate is a great tool for developing eLearning courses. However, many seasoned developers have hit walls as they want more functionality than what’s available. Adding JavaScript will open many more doors, but it can be a daunting task. Coding can be overwhelming and difficult to grasp. Even if you have an understanding in JavaScript, knowing where to place the code in Captivate can be a challenge.
This hands-on session will help guide you in learning the basics of JavaScript. You will then look at incorporating the code into Captivate in the appropriate locations. You’ll see how JavaScript can add functionality and save time in the development of your courses. This session is geared for those who are new to JavaScript.
In this session, you will learn:
- How to create simple JavaScript within a webpage
- How to create a randomize function
- Approaches for inserting JavaScript into the frame of a Captivate file
- How to create random feedback using arrays
- Ways to change a multi-state object based on values in JavaScript
Audience:
Designers and developers.
Technology discussed in this session:
Adobe Captivate (2017) and text editors (Brackets, Adobe Dreamweaver).
Technology required:
Laptop running Captivate (2017) and a text editor (Brackets, Dreamweaver).
Phil Cowcill
Senior eLearning Specialist
PJ Rules
Phil Cowcill is senior eLearning specialist at PJ Rules. He started his career in 1983 when he was hired as a technologist at a local college. In 1985 he joined a team to develop Canada's first Interactive Videodisc. He started teaching part-time in 1989, moving to full-time in 1995. He led his class to build one of the first news websites that streamed video in 1996. In 2011 he launched the very first dedicated mobile application development program. Phil retired from full-time teaching in 2015 and moved to working as a contractor with the Department of National Defence as a senior eLearning specialist.
616 BYOD: Set Up Your Storyline Development for Speed
3:00 PM - 4:00 PM Thursday, October 25
Martinique AB
Stakeholders typically want their courses fast, cheap, and good. And if you jump too quickly into developing slides, it can cost you extra time down the road—especially when they come back with change requests.
Fortunately, there are simple things you can do at the very beginning of a new Storyline project that can make the development go much faster. In this hands-on session, you’ll learn how to use color themes, master slides, feedback masters, and default shapes, along with other tips and shortcuts. When you set up your course with speed in mind, not only will you be able to develop slides more quickly, but you’ll also create a Storyline course that’s more consistent-looking, and you’ll make it easier for other people to jump in and help without “messing up” your design.
In this session, you will learn:
- How to use color and font themes to be more consistent and respond more quickly to changes
- How to use slide masters and feedback masters to help you create slides and interactions more quickly
- How to identify your most commonly used design elements and make them easier to access
- How to customize Storyline for more efficient development
Audience:
Designers and developers.
Technology discussed in this session:
Articulate Storyline.
Technology required:
Laptop with Articulate Storyline (trial version OK).
Diane Elkins
Owner/Founder
E-Learning Uncovered
Diane Elkins is owner of Artisan E-Learning, a custom eLearning development company, and E-Learning Uncovered, where she helps people build courses they're proud of. She has built a reputation as a national eLearning expert by being a frequent speaker at major industry events for ATD, The Learning Guild, and Training Magazine. Her favorite topics include accessibility, instructional design, and Articulate Storyline. She is co-author of the popular E-Learning Uncovered book series, as well as E-Learning Fundamentals: A Practical Guide, from ATD Press. She is a past board member of the Northeast Florida and Metro DC chapters of ATD.