MB01 Daily Docent Kickoff
7:30 AM - 8:15 AM Wednesday, October 25
St Thomas AB
Karen Hyder
Online Event Producer and Speaker Coach
Kaleidoscope Training and Consulting
Karen Hyder, online event producer and speaker coach at Kaleidoscope Training and Consulting, has been teaching about technology since 1991, when she delivered instructor-led software courses for Logical Operations. She was promoted to director of trainer development, helping trainers improve skills and earn certifications. In 1999 she created a course for trainers using virtual classrooms, and helped launch The eLearning Guild Online Forums in 2004. She continues to host The Guild’s Best of DemoFest, and was honored with the Guild’s Guild Master Award. Currently, Karen provides coaching and production support for a series of online courses at Hearing First, a not-for-profit that serves audiology professionals earning CEUs.
Tracy Parish
Education Technology Specialist
Parish Creative Solutions
Tracy Parish is an accomplished instructional designer, eLearning developer, and consultant based in the Greater Toronto area. With a unique blend of skills in computer programming, adult education, and eLearning design/development, she has built a successful career in instructional design. With over 18 years of experience in instructional design, development, LMS implementation and administration, Tracy is a respected figure in her field. She is a speaker, active Articulate Community Hero, co-host of the Toronto Storyline User Group and webcast Nerdy Shop Talk, the marketing director for the Canadian eLearning Conference, and moderator of the monthly Twitter event #lrnchat.
Kevin Thorn
Director of Development
Artisan E-Learning
Kevin Thorn holds an EdD in instructional design and technologies and is an award-winning eLearning designer and developer. He is the director of development for Artisan E-Learning, and principal owner of NuggetHead Studioz, LLC., a boutique studio specializing in consulting and developing custom learning experiences. Kevin combines his skills in technology, instructional design, eLearning development, illustration, graphic design, animation, video, and educational comics to develop innovative learning solutions. He is a well- known industry speaker and trainer in visual communication, eLearning development, and design workflows and is a certified facilitator in LEGO® Serious Play® methodologies. ?
Phil Cowcill
Senior eLearning Specialist
PJ Rules
Phil Cowcill is senior eLearning specialist at PJ Rules. He started his career in 1983 when he was hired as a technologist at a local college. In 1985 he joined a team to develop Canada's first Interactive Videodisc. He started teaching part-time in 1989, moving to full-time in 1995. He led his class to build one of the first news websites that streamed video in 1996. In 2011 he launched the very first dedicated mobile application development program. Phil retired from full-time teaching in 2015 and moved to working as a contractor with the Department of National Defence as a senior eLearning specialist.
MB02 Microlearning: When It Works and When It Doesn't
7:30 AM - 8:15 AM Wednesday, October 25
Montego A
Kristen Hull
Communication & Instructional Design Analyst
Choice Hotels
Kristen Hull is a communication and instructional design analyst with Choice Hotels. Previously, for 10 years, she was a technical trainer and instructional designer for various software applications, traveling all over the US and the world. Kristen has created and delivered content to hotel staff, accountants, and telecom administrators. She also has a background in choir singing and applies those vocal techniques to create eLearning voice-overs for her department.
MB03 Adaptive Learning
7:30 AM - 8:15 AM Wednesday, October 25
Bermuda A
JD Dillon
Chief Learning Architect
Axonify
JD Dillon became a learning and enablement expert over two decades working in operations and talent development with dynamic organizations including Disney, Kaplan, and AMC. A respected author and speaker in the workplace learning community, JD continues to apply his passion for helping people around the world do their best work every day in his role as Axonify's chief learning architect. JD is also the founder of LearnGeek, a workplace learning insights and advisory group.
MB04 Getting Started with Augmented Reality
7:30 AM - 8:15 AM Wednesday, October 25
Bermuda B
Destery Hildenbrand
XR Solution Architect
Intellezy
Destery Hildenbrand is an XR solution architect with Intellezy. Destery has over 17 years of experience in training and development and seven years focusing on immersive technologies. Destery has spent time in corporate environments and higher education. Destery's primary focus is helping organizations plan, design, and develop engaging learning experiences through Immersive technology.
MB05 Emerging Tech: What Excites You?
7:30 AM - 8:15 AM Wednesday, October 25
Jamaica AB
Nick Floro
Learning Architect/Imagineer
Sealworks Interactive Studios
Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.
MB06 Upskilling L&D to Meet Modern Needs
7:30 AM - 8:15 AM Wednesday, October 25
St Croix A
Ann Rollins
VP, Custom Solutions and Chief Solutions Architect
The Ken Blanchard Companies
Ann Rollins is a modern learning champion with nearly 30 years of industry experience helping form and execute learning and leadership development strategy for Fortune and Global 500 companies. Unintimidated by global scale, she always has her eyes on the technology horizon and helps clients consider how the technology in our hands outside of work today may have a place inside the learning ecosystem tomorrow. She takes a practical, design thinking approach to support clients as they transform what leadership development (and learning in general) happens in their organizations, and help drive plans to innovate to prepare for what's next.
MB07 Agile: How Is It Really Being Done?
7:30 AM - 8:15 AM Wednesday, October 25
St Croix B
Lou Russell
Managing Practice Director
Moser Consulting
Lou Russell is director of learning at Moser Consulting. As an executive consultant, speaker, and author, she channels her passion to create growth in companies by growing their people. Lou inspires greatness in leadership, projects, and teams. She is the author of seven popular books on leadership, teams, and project management. Most importantly to Lou, you will leave this session with a new tool.
MB08 Open-Source Tools for Learning Content
7:30 AM - 8:15 AM Wednesday, October 25
Andros AB
Chad Udell
Chief Strategy Officer
Float and SparkLearn
Chad Udell is the award-winning managing partner, strategy and new product development, at Float and SparkLearn. He has worked with Fortune 500 companies and government agencies to create experiences for 20 years. Chad is an expert in mobile design and development, and speaks at events on related topics. He is author of Learning Everywhere: How Mobile Content Strategies Are Transforming Training and co-editor/author, with Gary Woodill, of Mastering Mobile Learning: Tips and Techniques for Success and Shock of the New.
MB09 Creating Learning Games
7:30 AM - 8:15 AM Wednesday, October 25
Barbados AB
Andrew Hughes
President
Designing Digitally, Inc.
Andrew Hughes is the president of Designing Digitally, Inc. and has over a decade in the strategical planning and development of enterprise custom gamified learning solutions for government and Fortune 500 clients. Andrew is also a professor at the University of Cincinnati and prior to this was a contractor for the US Department of Education, Ohio Board of Regents, and General Electric. Andrew oversees a team of 30 employees and is focused on ensuring the clients’ challenges are met with engaging, educational, and entertaining learning experiences.
MB10 Talent Insights from Analytics and xAPI
7:30 AM - 8:15 AM Wednesday, October 25
Martinique AB
Aaron Silvers
Manager, Analytics
Elsevier
Aaron E. Silvers helps teams achieve real-world outcomes with analytics strategies for high compliance, high accountability concerns. A common theme throughout his 20+ year career is an optimistic embrace of talent, emerging technology, and entrepreneurialism that charts learning & development paths towards measurable outcomes that scale.
MB11 Using the Internet of Things
7:30 AM - 8:15 AM Wednesday, October 25
Antigua A
Anthony Altieri
IDIoT in Chief/xAPI Evangelist
Omnes Solutions
Anthony Altieri is the IDIoT in Chief (instructional developer for the Internet of Things) and founder of Omnes Solutions, as well as an xAPI evangelist, authoring a course on xAPI Foundations for LinkedIn Learning. Anthony has worked on multiple projects implementing global LMS systems. He is a maker, focusing on user analytics and bringing the virtual learning world and the real world together through the use of Bluetooth beacons and other IoT devices using xAPI. Anthony has lectured to audiences on topics ranging from the spread of HIV to network security, content development, why it’s important to learn to code, and, of course, xAPI.
MB12 In-Application Performance Support
7:30 AM - 8:15 AM Wednesday, October 25
Antigua B
Ted Henning
Head of Customer Education
Privitar
Throughout his career, Ted Henning has been engaged on all sides of the learning continuum; from grad student and corporate trainee, to learning strategist, instructional designer, in-person and online trainer, and associate faculty. He has designed and implemented complex training strategies, developed a wide-range of outcome-based learning content, managed teams of IDs, developers and application admins, used data to drive design and measure outcomes, and presented at multiple conferences. His passion lies in emerging technologies and how they can transform how modern learners acquire new skills and apply them in the workplace. His current focus is on Digital Adoption Platforms (DAPs), using WhatFix, Pendo, and WalkMe to embed onboarding, support, and ongoing training into software platforms, empowering users to learn in the flow of work.
MB13 Supporting a Fail-Friendly Culture
7:30 AM - 8:15 AM Wednesday, October 25
Montego C
Arun Pradhan
Learning, Performance & Innovation Strategist
ArunPradhan.com
Arun Pradhan is a curious geek obsessed with helping people and organizations learn, perform, and innovate. He has taken the lead creative role in delivering learning campaigns and performance ecosystems to Australia's largest banks, telcos, and retailers. Arun was awarded Australia's Learning Professional of the Year Award in 2017 and the Australian eLearning Award for Individual Excellence in 2015. He is the founder of Learn2LearnApp.com, an enterprise solution to enable a learning agility, and is launching his next start-up soon. Arun's areas of specialization include using design thinking for performance solutions and enabling learning agility in organizations and people.
MB14 How to Build an Effective eLearning Team
7:30 AM - 8:15 AM Wednesday, October 25
Montego B
Tim Slade
Creator
The eLearning Designer's Academy
Tim Slade is a speaker, author, award-winning freelance eLearning designer, and creator of The eLearning Designer's Academy. Having spent the last decade working to help others elevate their eLearning and visual communications content, Tim has been recognized and awarded within the eLearning industry multiple times for his creative and innovative design aesthetics. Tim is also a regular speaker at international eLearning conferences, a recognized Articulate Super Hero, and author of "The eLearning Designer's Handbook."
GS01 KEYNOTE: Sci-Fi Meets Reality: The Future, Today
8:30 AM - 10:00 AM Wednesday, October 25
Grand Ballroom
Technology is increasingly intersecting with our everyday lives in weird and wonderful ways. We don’t often think about this intersection—and yet emerging technology will be used to design the future of humanity, affecting almost every aspect of life, including how we learn. In this mind-bending session, Amy Webb will offer a provocative series of snapshots from the near and further future. How will we communicate? Where will we live? Will sophisticated algorithms and artificially intelligent systems replace the relationships we have with other humans? What will our technology do for us? To us? How will it affect the ways we learn? The possibilities are exciting, inspiring, and a little scary.
Amy Webb
Futurist and Author, The Signals Are Talking
Amy Webb is one of America’s leading futurists and an award-winning author. She is the founder of the Future Today Institute and publisher of the annual FTI Trend Report. Ms. Webb is a graduate of Columbia University, completed a Visiting Nieman Fellowship at Harvard, and teaches courses on futurism at the NYU Stern School of Business and at Columbia. She is a frequent contributor or guest on CNN, Marketplace, PBS NewsHour, Fox, and a number of NPR programs. Ms. Webb has spoken to numerous audiences all around the world, from the Milken Institute Global Conference to Fidelity Investments, the Aspen Institute, IBM, Microsoft, and SXSW. Her TED talk about the future of data and algorithms has been viewed five million times and translated into 32 languages, and is part of Delta Air Lines’ in-flight entertainment.
ELR101 Train Your Brain with Games!
10:00 AM - 10:45 AM Wednesday, October 25
Expo Hall: eLearning Revolution Stage
Most companies agree that people are their most important asset. In properly developing those human assets, companies seek long-term success through increased productivity, improved longevity, and other benefits. Then why are so many companies not realizing the best return from their training investment? The answer: poor retention of training materials.
During this session, You will learn how complementing your training materials with games will boost employee engagement and yield significantly increased retention. Games deliver lots of actionable data to measure effectiveness, both individually and through group learning, showing gaps and areas to optimize for a continuous cycle of improvement.
In this session, you will learn:
- How playing games can improve problem-solving skills and learning abilities
- How playing games can boost the formation of new memories
- How games stimulate mental cognition and produce positive brain changes
- How playing immersive, exploratory games are a workout for the brain and can drive home on-the-job skills
Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders.
Technology discussed in this session:
A variety of web-based multi-player games showcased on mobile/tablets/kiosks.
Stephen Baer
Co-Founder & Chief Creative Officer
The Game Agency by ELB Learning
Stephen Baer is co-founder of The Game Agency (by ELB Learning), an INC Magazine Best Workplaces Company. He is a monthly contributor to Forbes.com and a regular speaker at EdTech conferences. For 15 years Stephen has been creating award-winning games to educate and activate audiences for new-employee onboarding, sales and product training, leadership development, safety, security, compliance, systems and processes, customer service, and many other topics. Stephen has also helped shape the education industry and disrupt traditional learning methods with S.T.E.M, FinLit, and Social Skills learning games that have been deployed in over 20,000 schools.
ELT101 Storyline Tips and Tricks
10:00 AM - 10:45 AM Wednesday, October 25
Expo Hall: eLearning Tools Stage
Articulate Storyline is very easy for beginners to use, even with little or no guidance. However, it may not take long to find yourself in over your head with all of the features and options. One of the tool’s greatest strengths is its flexibility—there are usually several ways of performing any activity. Because of that, many people discover a method that is not a best practice. Learning some best practices and a handful of lesser-known tips or tricks can be extremely beneficial for Storyline users.
This session will help attendees uncover some tips and tricks to get the most out of their Storyline experience. Storyline is a very robust tool with a ton of features, but it is also easy to get lost in the weeds of the variety of options available to you. This session will pinpoint some cool tips to help you become more effective and efficient in your course development.
In this session, you will learn:
- How to make quick roll-over/click-and-reveal effects using states
- How Layer Properties can save you multiple steps and reduce your trigger clutter
- How Markers can be customized for a unique and powerful interaction
- About the importance of replicating and editing scenes
- Simple best practices for organizing your work in Storyline
Audience:
Novice to intermediate designers and developers.
Technology discussed in this session:
Articulate Storyline 360.
Ron Price
Chief Learning Officer
Yukon Learning
Ron Price has over 35 years of experience in organizational effectiveness, leadership coaching, instructional design, spiritual development, and experiential learning. His unique background has allowed him to support a wide range of customers, from schools like Duke University and Harvard Business School to multinational corporations like Sanofi, Amazon, BP, and Pepsico. In 2002, Ron founded a consulting firm and challenge course devoted to increasing organizational performance while developing authenticity and integrity. After joining Yukon, Ron worked closely with the Articulate team to design the certified training programs for the Articulate tools. He is a Guild Master.
EMT101 The Future of Learning: Where Should You Focus Today?
10:00 AM - 10:45 AM Wednesday, October 25
Expo Hall: Emerging Tech Stage
Join this session for an in-depth look at the tools, design, and technologies you should be focused on in learning today, and what’s just around the corner.
Find out what technologies will enhance learning, and what you need to get excited about and start planning to integrate into your solutions. Learn from the buzz and new tools appearing in the consumer and corporate environments, and explore how you can take advantage of them to help your users learn. This fun session will give you dozens of ideas and reboot your brain for fresh perspectives on how to enhance your learning today.
In this session, you will learn:
- How to analyze and apply using free frameworks
- Strategies for developing an adaptive learning plan
- How to think about organizing, developing, and tagging content
- Several amazing tips and techniques you can apply as soon as you get back to your desk
- About examples and resources you can use to excite your team and organization
- About valuable resources to grow your personal learning network
Audience:
Novice to intermediate designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
HTML5 and Bootstrap.
Nick Floro
Learning Architect/Imagineer
Sealworks Interactive Studios
Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.
INN101 In a PowerPoint Rut? Get Out with Video
10:00 AM - 10:45 AM Wednesday, October 25
Expo Hall: Innovation Showcase Stage
Every training professional knows how to write for a PowerPoint presentation, but video?! Seems scary. However, PowerPoint is often bogged down in text or relies solely on visuals and the charisma of the presenter to get the message across. There are plenty of ways to create your own video, but you can’t just take your slides and and hit “play.”
In this session, you’ll learn how to boil your presentation down to its key components, approach story and dialogue writing, and reimagine your content as video. Learn to use the power of dynamic visual elements, sound effects, and music to captivate your audience and drive your message home.
In this session, you will learn:
- How to create an animated video
- How to develop compelling stories and scenarios that hold learners’ attention
- How to write realistic-sounding dialogue that supports your learning objectives
- How to visualize your ideas into a storyboard
- How to build a complete animated video from start to finish
Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
GoAnimate
Erin Champion
Customer Success Training Manager
GoAnimate
Erin Champion is a customer success training manager at GoAnimate, where she’s known as a teaching rockstar. Erin works with a wide range of organizations across industries to help tell their stories through video.
LRV101 Converting Overwhelmed Users to Net Promoters Using Learning Strategy
10:00 AM - 10:45 AM Wednesday, October 25
Expo Hall: Learning Revolution Stage
Today’s learners are bombarded with data. If unharnessed, constant information overload distresses consumers and makes it difficult for them to prioritize their day-to-day activities. And yet, in this age of automation, true end-user enablement is more critical than ever. How do we rise above the noise and provide rich experiences that truly resonate with customers at their time of need?
In this session, you will learn about steps taken to curate and transform existing assets into a vibrant and responsive user community. You will also explore content transformation, identification of unique distribution channels, and true measures of customer success.
In this session, you will learn:
- Methods to align learning strategy to an actual customer journey
- How to select distribution channels that best reach learners in your organization
- How to position assets to be more flexible for learners, as well as more easily maintained for the organization
- About outcome-oriented KPIs designed to truly capture learner engagement and to trigger the need for strategic adjustment
Audience:
Novice and intermediate designers, developers, project managers, managers, directors, and senior leaders.
Technology discussed in this session:
Xyleme content management system (CMS), learning management systems (LMS), learning record stores (LRS), and Salesforce customer relationship management (CRM).
Jennifer Rogers
Director of Learning and Performance Solutions
Bluewater Learning
Jennifer Rogers is the director of learning and performance solutions at Bluewater Learning, where her role is to utilize her more than 15 years of experience in the learning industry and passion for learning transformation to help design, build, support, and sustain best-in-class corporate learning organizations and ecosystems. She daily leverages her learning leadership experience in a large Fortune 200 company, and holds both Certified Professional in Learning and Performance (CPLP) and Project Management Professional (PMP) designations. Additionally, Jennifer holds a BS in communication sciences and an MA in curriculum and instruction from the University of Texas at Austin.
Teresa Lubeck
Manager of Educational Services
Cisco Systems
Teresa Lubeck is the manager of educational services at Cisco Systems in the customer success organization, where her role focuses on content strategy and adoption services. Prior to working for the Cisco, Teresa worked as director of learning and development at Lancope and as performance consultant director for Fidelity Investments. She holds BS and MS degrees from Syracuse University, with a specialization in design, development, and evaluation.
Vickie Booth
Manager of Content Strategy and Distribution
Cisco Systems
Vickie Booth is currently the manager of content strategy and distribution at Cisco Systems in the customer success organization, where her role focuses on the maintenance and adoption of content strategy, architecture, and distribution. Prior to working for the Cisco, Vickie worked in learning and development at Lancope and in content and curriculum development for O’Reilly Media and the University System of Georgia. She holds an MS from the University of Evansville, with a specialization in computer science.
MNX101 Is Your Training Content Stuck in the Printer?
10:00 AM - 10:45 AM Wednesday, October 25
Expo Hall: Management Exchange Stage
The idea of digitizing your high-value training materials may seem like a daunting task, but there is a road of best practices that you can follow to make it seamless. The key is to start small, by converting print and PDFs, and eventually work up to a complete digital content solution.
This presentation takes attendees down the maturity path of going from print to digital in their training content. Learning leaders who are still dealing in print can get stymied with all of the technology choices out there. What if they just want to get their content out of print? Once they’ve made this decision, how do they go from print to incorporating the technology that will move them forward in their training goals? This presentation will show the different considerations in each step and how to make that journey to ultimately engaging, interactive, mobile content for learners.
In this session, you will learn:
- The steps to take to go from print and PDFs to more interactive content with analytics
- Best practices for securely distributing your training content
- How to engage your learners with your high-value training content
Audience:
Novice to advanced managers, directors, senior leaders (VP, CLO, executive, etc.), content owners, and content managers.
Technology discussed in this session:
VitalSource Bookshelf, VitalSource Bridge, VitalSource Content Studio, mobile, desktop, and apps.
Clay Salit
Senior Product Manager
VitalSource
Clay Salit is a senior product manager at VitalSource, which he joined in 2012 after a decade of operational and creative management in broadcast media, publishing, and education technology. Clay sets the vison and strategic direction for VitalSource’s content provisioning platform, making it easy for content owners to get the right assets to the right audience, through business terms that work best for them. Clay is also responsible for guiding product innovation and technology at VitalSource as it intersects with the corporate learning market, understanding its driving forces, and ensuring that products and solutions are built considering the unique needs of this space.
101 Investigating Performance: Designing For and From Data
10:45 AM - 11:45 AM Wednesday, October 25
Bermuda B
Data continues to be a hot topic in L&D. The options for collecting data continue to grow, along with the potential for finding new insights for learning design. But in conversations with L&D professionals about the need for better data, it’s become clear that good design is not only about designing for data, but also designing from data.
In this session, you’ll walk through the strategies and activities that will help you get the data you need to evaluate both course and user performance, and to plan for meaningful analytics for your stakeholders. You’ll look at how to use data to improve learning approaches throughout the design cycle. Using a real-world learning scenario as a framework for the discussion, you’ll start with a brief baseline overview of xAPI and its usage and then move on to an exploration of data types, strategy, and the basics of data analysis—all with the goal of empowering you to gather and use your data in new ways.
In this session, you will learn:
- How to use your data analytics to improve course design
- How to design to gather meaningful data
- About the potential pitfalls of data interpretation
- Lessons from other fields (like business intelligence and web analytics) about how to apply data principles to learning design
Audience:
Novice to intermediate designers, developers,
and managers.
Sean Putman
Vice President of Learning Development
Altair Engineering
Sean Putman, a partner in Learning Ninjas, has been an instructor, instructional designer, and developer for over 15 years. He has spent his career designing and developing training programs, both instructor-led and online, for many different industries, but he has had a strong focus on creating material for software companies. Sean has spent the last few years focusing on the use and deployment of the Experience API (xAPI) and its effect on learning interventions. He has spoken at industry conferences on the subject and is co-author of Investigating Performance, a book on using the Experience API and analytics to improve performance.
102 The New Normal: Learning Amid the Internet of Things
10:45 AM - 11:45 AM Wednesday, October 25
Andros AB
The Internet of Things (IoT) technology revolution is about to explode in L&D. While still not commonplace, it has the potential to resemble the stunning uptake of the smartphone—technology that went from new to everywhere in just 10 years. It also has the capability to redefine the learning landscape. In the age of IoT, learning will no longer be about ownership of information; it will be about presence, context, and experience.
In this session, you’ll take a closer look at what IoT technology can do and how it can enhance your work by looking at it from three perspectives—the technology, the impact on your audience, and the impact on L&D professionals. You’ll explore what specific learning technologies will dominate and enable the Internet of Things. You’ll then find out how these technologies can create new, innovative learning experiences for your audience. Finally, you’ll discuss how IoT may change the roles, responsibilities, and rules of running your learning organization. Come learn how to navigate this new normal for learning and technology.
In this session, you will learn:
- What IoT is, and how it can change the technology landscape
- About the impact of IoT on your audience: ownership, access, and presence
- About the impact of IoT on learning professionals: methods, tools, and approaches
- What the future of IoT holds for L&D teams and organizations
Audience:
Novice to advanced designers, developers, project managers,
managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
The Internet of Things (IoT).
Vidya Krishnan
Head of Competence & Capability Consulting and Education
Ericsson
Vidya Krishnan is the head of competence and capability consulting and education for Ericsson North America. She has responsibility and a deep passion for transforming how Ericsson creates capability for its customers and their workforces. Vidya has over 20 years of experience in the telecom and IT industry, spanning AT&T, Nortel, and Ericsson. She holds a BS degree from Princeton and an MS degree from Stanford in electrical engineering, with a specialization in sustainability. She and her team are dedicated to transforming how, where, and when effective learning takes place in a networked society.
Diogo Julio
Portfolio Lead, Competence & Capability Consulting
Ericsson North America
Diogo Julio is a portfolio lead for competence and capability consulting with Ericsson North America. He is also a sought-after consultant, learning leader, instructor, and subject matter expert. Diogo has extensive experience with driving higher capabilities and performance excellence in the teams he works with, drawing on a variety of experiences with Ericsson’s mobile broadband technology portfolio.
103 The New Digital Learning Media: Games, Visual Stories, and Mixed Reality
10:45 AM - 11:45 AM Wednesday, October 25
Antigua A
Consumer experiences with YouTube, Snapchat, Netflix, console games, and virtual and augmented reality are shaping demand for a new generation of corporate digital learning. How do you develop a generation of learners who may have spent more time with video games than in school? How do you leverage the explosion of screens and devices to change behavior? How can augmented and virtual reality bring immersion, engagement, and presence to new levels?
In this session, you’ll learn how the new corporate digital learning landscape of serious games, podcasts, simulations, short-form videos, 3-D immersive experiences, mobile, and virtual reality is poised to forever change the way people learn and organizations teach. You’ll examine how leading Fortune 500 companies are harnessing corporate digital learning to build organizational capabilities. From sales skills taught in a spy-themed game with live-action video, to leadership skills taught with 3-D immersive simulations, to technical skills taught with virtual and augmented reality, you will see what corporate digital learning can look like.
In this session, you will learn:
- How corporate digital learning represents a shift from a classroom model to a consumer-app mindset
- How true gamification makes learning engaging and inspiring
- How compelling stories across screens, devices, and formats can inspire the audience to action
- What leading-edge virtual reality applications actually look like
- How Apple’s ARKit and other AR platforms can offer “X-ray vision” and performance support
- About corporate digital learning trends that will impact learning over the next few years
Audience:
Intermediate to advanced designers, developers, managers, and directors.
Technology discussed in this session:
Various emerging digital learning technologies.
Anders Gronstedt
President
The Gronstedt Group
Anders Gronstedt, PhD, is president of The Gronstedt Group, which is instrumental in helping global companies like Walmart, Pfizer, Novartis, Bristol Myers Squibb, and Daikin improve performance with their custom-developed multi-player VR simulations and learning games. He is a frequent industry speaker and writer with articles appearing in the Harvard Business Review.
104 Case Study: A Game-Based Approach to Learning Without Lessons
10:45 AM - 11:45 AM Wednesday, October 25
Jamaica AB
An innovative product needs an innovative learning approach, but with multiple delivery options available, how do you decide which is best? The challenge for a team at Canadian Tire was to create awareness and maximize retention of an exciting new catalog among store employees. They wanted to create an engaging and innovative solution in-house but had limited time and resources. How did they decide on their approach, and what did they do to make it a success?
In this session, you’ll discover how Canadian Tire developed a game-based solution using in-house resources. Through exploring their approach to solving a common L&D challenge, you’ll learn how to incorporate game mechanics using your own existing resources. You’ll also explore how to leverage tangible and intangible rewards to drive participation, increase retention, and get exceptional business results. Finally, you will be able to apply these basic principles in your own organization.
In this session, you will learn:
- When a lesson-less learning solution is appropriate
- How to drive learning and engagement using simple game mechanics
- How to implement your solution with tools you already use
- How to design your learning game with sustainability in mind
Audience:
Intermediate to advanced designers, developers, and managers.
Technology
discussed in this session:
Learning management systems (LMSs), learning
experience platforms, Articulate Storyline, Adobe Creative Suite, HTML5, CSS3,
responsive design, and various development applications.
Chris Ang
Senior Web Designer
Canadian Tire Corporation
Chris Ang is a senior web designer and user experience designer for the learning ecosystem team at Canadian Tire Corporation. He specializes in designing user interface and front-end development, and he works closely with content writers and developers. Chris has been in the design and technology industry for over eight years and holds a bachelor’s degree in advertising arts, as well as a diploma in multimedia design. He is passionate about creating simple yet innovative design solutions that deliver creative and effective user experiences.
A.J. Mazepa
Team Lead
Canadian Tire Corporation
A.J. Mazepa is a team lead for Canadian Tire Corporation. He is a technical specialist with a passion for designing and developing leading-edge digital solutions in the learning space. He is as comfortable writing database queries as he is designing user interfaces. A.J. began his career designing interactive experiences for numerous clients, including Time Warner, Rogers Television, and the NHL. Over the past 15 years he has evolved into a full-stack developer, expanding his skill set to include front/back end programming and database administration. He currently leads a team of developers that creates custom technology solutions to implement learning strategies.
105 Moving Past the LMS: Installing a Digital-Era Learning Ecosystem
10:45 AM - 11:45 AM Wednesday, October 25
St Croix B
On the footsteps of the dot-com and Y2K craze, the first web-based learning management system (LMS) OLAT debuted in 1999 as a free, open-source platform to support adult learning. It was also the same year that TiVo and Unix were released, Napster was sued by the music industry, and Amazon.com became the leading seller of books. In the almost 20 years since “LMS” entered the vernacular of learning professionals, much has changed in technology and the world at large. However, the LMS remains the central learning technology of any organization. L&D is long overdue for a change.
With the much-hyped digital era and the advent of big data and machine learning, a raft of new technologies are being introduced. Most will, quite frankly, emerge and die as fads, but a handful have the potential to permanently influence learning ecosystems and change not just the type of learning (not training) we offer, deliver, and track to employees, but also the type of data and the value that learning organizations provide to their business partners.
In this session, you will learn:
- How to define the characteristics of the digital era and the ramifications for learning strategy and management
- How to identify existing learning technologies that may continue or no longer be relevant in the digital era
- How to architect a digital-era learning ecosystem and the key additions from a technology perspective
- How to describe the impact on the learning organization, metrics, and conversations it has with the business
Audience:
Intermediate to advanced designers, developers, managers, and directors.
Technology discussed in this session:
LMS, LRS, aggregation, and hosting platforms.
Frank Nguyen
Executive Director
Genentech
Dr. Frank Nguyen is a learning executive who specializes in transforming learning organizations through strategy and technology. He has led enterprise learning for Fortune companies including AIG, Amazon, American Express, Intel, MicroAge, and Sears. Frank has published extensively on the intersection of eLearning, instructional design, and performance support. He is a recipient of the Learning Guild Master and the ISPI Distinguished Dissertation awards. His work on compliance training, learning strategy, business transformation, and technology has been recognized by Brandon Hall and Chief Learning Officer. Frank has served on a variety of learning industry committees for Adobe, ATD, BJET, Brandon Hall, eLearning Guild, and ISPI.
106 Beyond 508: Inclusive Learning for All of Us
10:45 AM - 11:45 AM Wednesday, October 25
Martinique AB
Creating great online learning experiences for Americans with disabilities involves more than just adhering to US government Section 508 standards. The ability for people to navigate learning management systems (LMSs) efficiently, find course content quickly, and consume learning material goes beyond supporting screen readers alone. One strong approach is to focus on user experience (UX) design. Good UX design tactics will not only expand the accessibility of your content but also benefit all your users. Best of all, good UX design can simplify your content.
In this session, you will learn how to leverage UX design to implement the intent of Section 508. You’ll find out what additional UX design considerations are needed for low-vision users, dyslexic users, and other people with disabilities not explicity detailed in Section 508. You’ll then investigate high-level processes for creating and testing web and learning module accessibility designs. You will review design examples and discover resources to help you build accessible learning.
In this session, you will learn:
- About the Section 508 implementation considerations that need to be addressed
- About UX design considerations that can help fulfill the intent of Section 508
- An agile process for creating and testing learning accessibility
- About simple UX design tactics that you can use immediately in your own work
Audience:
Novice to intermediate designers, developers, and managers.
Technology discussed in this session:
Learning management systems, web design, mobile design, and SCORM logic design.
Russell Stinehour
President & CEO
DigitalChalk
Russell Stinehour is the co-founder, president, and CEO of DigitalChalk. He also served as CEO of CrossLogic, growing the company to 45 software engineers and $8.5 million in revenues. Russ has over 36 years of software experience, 16 years of product management experience with IBM, and is the co-author of four textbooks on software development. He enjoys working with organizations to help the visually impaired use technology; he serves as a member of the advisory board of Industries for the Blind and was named to the North Carolina Commission for the Blind.
107 The Next Big Thing Is Small: 20 Pros and Cons of Microlearning
10:45 AM - 11:45 AM Wednesday, October 25
St Thomas AB
Microlearning is everywhere. Your clients or L&D leaders may be pressuring you to use it everywhere. For everything. Oh, and by the way, for cheap. But when should it be used—and when should it not be used? Microlearning is a small and powerful tool, but it may not be the answer to every learning dilemma.
This discussion-based session explores 10 tips for why using microlearning in engaging and effective ways can benefit your organization or clients. You’ll explore how microlearning can be a tool that empowers learners to pull information in their moment of need or continually keep information they learned in formal sessions fresh and top of mind. However, microlearning is not meant to address every learning need. So, you’ll also explore 10 arguments against using microlearning for your organization or clients. Along the way, you’ll learn about the various formats and modalities microlearning can take.
In this session, you will learn:
- About signs that may indicate microlearning is the best answer to a learning need
- When it may be best to avoid micro courses as a form of learning
- Tips and tricks to make your microlearning “sticky” and not just flashy
- About the formats that microlearning can take (hint: it isn’t just video!) and examples of their use
Audience:
Novice to intermediate designers, developers, and managers.
Technology
discussed in this session:
Various eLearning and video authoring and
editing tools.
Vicky Hale
Chief Learning Officer
GAAP Dynamics
Vicky Hale is a director of eLearning at GAAP Dynamics. With a degree in accounting (and a minor in visual arts) from the University of Richmond, her path to the learning community has been nontraditional. Vicky began her career as an auditor at PwC and still holds an active CPA license. A desire for teaching and the need for a more creative outlet led her to GAAP Dynamics, where she spearheaded the company's eLearning initiative. She is passionate about instructing, accounting, eLearning, and marketing, and looking for ways to combine them all!
Christine Leese
Director of Development
GAAP Dynamics
Christine Leese is a director of development at GAAP Dynamics, a company that creates fun and interactive accounting and auditing training for accounting firms and companies worldwide. Christine is a CPA and graduated from the College of William & Mary. Previously, she worked in public accounting with KPMG and in the private industry in the accounting and finance departments of large corporations. With a desire to be more creative and to contribute to the growth of others while still leveraging her technical expertise, Christine joined GAAP Dynamics in 2012, where she designs and develops instructor-led and eLearning training.
108 Instructional Design Thinking—From Defining to Prototyping Learning Ideas
10:45 AM - 11:45 AM Wednesday, October 25
Montego A
In many cases, the conceptual part of the instructional design process is neglected. Designers don’t have time; they don’t have tools; they don’t know how to ideate learning solutions in an efficient way. As a result, they end up with a routine solution aligned tightly with their own knowledge, skills, biases, and comfort zone. It is very hard to design great training based on such an approach.
In this session, you’ll learn how the instructional design process can be effectively supported by design thinking approaches. Human centricity, collaboration, iteration, verification of ideas with prototypes, and creativeness based on fun factor can drive instructional designers to better results. During the session, you will review design thinking techniques and available tools to support you in your efforts. Three stages of this process will be in the session spotlight—starting from defining the needs of your audience, through ideating a learning solution, and concluding with prototyping it.
In this session, you will learn:
- How the design thinking approach works
- How design thinking can support the instructional design process
- What tools and frameworks can be used in the instructional design thinker role
- How to define, ideate, and prototype your own learning process
- How to build a plan to bring sparks of design thinking to your instructional design team
Audience:
Novice to intermediate designers, developers, and managers.
Marek Hyla
Senior Manager; TD&L Innovation Center Lead
Accenture
Marek Hyla is a senior manager and TD&L Innovation Center lead with Accenture. He has delivered services to the T&D industry since 1999, working across a variety of companies—IT, investments, training, and consulting. Marek has cooperated with more than 100 companies, being responsible for design of learning strategies, project management, and instructional design, to mention only a few. As an Innovation Center global lead in talent development and learning practice, he manages the global network of people involved in innovative initiatives. Marek is the author of three books on new training technologies and instructional design.
109 Performance Support in the Field: Saving Our Trees 1 Smartphone at a Time
10:45 AM - 11:45 AM Wednesday, October 25
Trinidad AB
Like many roles, the world of slot machine technicians is growing more complicated and more technical every day. They have dozens of games, signs, and controllers to install and support and have several cases to address a day. How can people in situations like this keep track of it all? With their smartphone! In their hand they have access to an easy-to-use mobile tool for performance support and continuous learning.
In this case study session, you’ll find out how Aristocrat Technologies transformed the technician from a stack of papers and a tired memory to a lean mobile superhero who participates daily in personalized continuous learning and just-in-time performance support. You’ll look at how Aristocrat modernized its approach to supporting technicians and used mobile devices to provide them with mLearning, performance support, access to technical documents, and a knowledge base while working in remote parts of North America. Thanks to these devices, gone are the tree-killing days of printing 145-page technical notes and trying to recall training from a month earlier in a high-stress environment!
In this session, you will learn:
- What process the team used to analyze the business challenge
- How they chose to implement this program
- What hurdles they faced in transforming a manual workforce to a mobile one
- Which vendors they partnered with to complete the mobile implementation
Audience:
Novice to intermediate designers, managers, project managers,
directors, and senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
Mobile devices.
Cherie Cornelius
Senior Curriculum Developer
Aristocrat Technologies
Cherie Cornelius is a senior curriculum developer with Aristocrat Technologies. Several years ago, she shifted from technical support to the realm of training. A year into her training role, Cherie’s artistic flair in a PowerPoint presentation caught the eye of management, who suggested she join the curriculum development team. Cherie had no formal training in this field, but she was eager to learn and has since gone back to school for a master’s degree in instructional design.
110 The Joys and Perils of Transitioning to Agile
10:45 AM - 11:45 AM Wednesday, October 25
Antigua B
In 2001, Kent Beck and others created the Agile Manifesto to address the high failure rate of projects. Since then, many companies have adopted agile principles but have struggled with the real-world challenges. Despite this change, a large number of projects still fail. The reality is, many companies talk agile, but application varies—standard techniques exist but may not be followed for good business reasons. It may be cool to be “doing agile,” but it’s just not that easy to transition.
In this session, you’ll learn about tips and approaches to making the transition to agile smooth and effective. You’ll identify strategies that must be adapted to fit your company culture, and you will explore hybrid agile applications. You’ll then triage projects to determine what methodology, including agile, is best for each project. You’ll also identify the characteristics that good agile team members, including scrum masters and product managers, must have in order for agile to deliver value to the organization.
In this session, you will learn:
- How to identify and prioritize the 12 principles of agile for your organization
- How to create a transition plan to move from top-down methods to agile-ish methods
- How to determine key accountabilities for people who perform agile roles
- How to contrast the theory and real practice to find solutions that are appropriate for your unique organization
Audience:
Novice to intermediate designers, developers,
project managers, managers, directors, and senior leaders (VP, CLO, executive,
etc.) who are aware of agile and have participated in projects using agile and
other methods.
Lou Russell
Managing Practice Director
Moser Consulting
Lou Russell is director of learning at Moser Consulting. As an executive consultant, speaker, and author, she channels her passion to create growth in companies by growing their people. Lou inspires greatness in leadership, projects, and teams. She is the author of seven popular books on leadership, teams, and project management. Most importantly to Lou, you will leave this session with a new tool.
111 Lasting Impact! When Marketing Strategies Meet Learning Solutions
10:45 AM - 11:45 AM Wednesday, October 25
St Croix A
As the lines between marketing, communication, and training are blurring, L&D is being asked to think “like a marketer” and develop or promote creative new learning solutions. So how do marketers engage their audience and change people’s behavior despite changing technology and consumer preferences? The secret is their strategy. How can L&D professionals apply these strategies to change learner behavior and engage participants?
In this session, you’ll learn relevant strategies to think like a marketer while accomplishing your L&D goals. Through team-based activities, you’ll explore real-life examples and principles that top marketing organizations use to resonate with their audiences. You’ll also uncover the role a marketing strategy has on your learning programs through revealing unstated audience needs, applying insights, and creating a learner persona. You’ll leave this session with practical tips to apply to your next training project.
In this session, you will learn:
- Why incorporating marketing principles into your learning strategy can create lasting learner impact
- How to uncover unstated audience needs to shape your training solutions
- How and why to create target audience personas
- How to integrate ideas from other industries into your learning program
Audience:
Novice to intermediate designers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Danielle Wallace
Chief Learning Strategist
Beyond the Sky
Danielle Wallace is the chief learning strategist at Beyond the Sky: Custom Learning. Previously, as a marketing leader with Procter & Gamble and PepsiCo, she learned strategic marketing principles which she now applies to learning and development to create compelling breakthrough solutions. Danielle is a sought after speaker at global conferences and her thought leadership is found in numerous industry magazines and publications.
112 Creating Better Information Graphics for Learning
10:45 AM - 11:45 AM Wednesday, October 25
Bermuda A
When you visualize abstract ideas, you make the ideas easier for people to understand. When you use visual metaphors, you make content seem familiar. An important skill in L&D is the ability to make meaning through visuals—and diagrams, charts, graphs, and timelines can help.
In this session, you’ll explore how people perceive and process information graphics. You’ll look at different types of information graphics and match them to the learning they best promote. You’ll also examine what goes into designing an information graphic, how to choose an appealing visual style, and some of the resources that are available for information graphic creation.
In this session, you will learn:
- From surprising research about perception and processing of information graphics
- How to match your learning goals with the right type of information graphic
- A design process for creating information graphics
- Where to find free resources to help with information graphic design
Audience:
Novice to intermediate designers and developers.
Technology
discussed in this session:
Information graphic creation and information
graphic tools.
Connie Malamed
Founder and Mentor
Mastering Instructional Design
Connie Malamed helps people learn and build instructional design skills at Mastering Instructional Design. She is a consultant, author and speaker in the fields of online learning and visual communication. Connie is the author of Visual Design Solutions and Visual Language for Designers. She also publishes The eLearning Coach website and podcast. She was honored with the Guild Master award in 2018 for contributions to the learning technologies industry.
113 Intelligence Augmentation: AI Technology and L&D
10:45 AM - 11:45 AM Wednesday, October 25
Barbados AB
Today’s learners are faced with an ever-growing surplus of content to learn, process, and employ in their careers. Companies have terabytes of knowledge, skills, behaviors, and standard work required for successful day-to-day operations. They need to empower their employees with a system for efficiently building on or augmenting the capabilities each person brings to the organization. Intelligence augmentation is one possible solution.
In this session, you’ll examine several major AI voice technologies and how they’re being used today. You will also hear and see how natural language voice interfaces can be used for learning and knowledge management, including demonstrations of hands-free, multi-level instruction complemented by audio and visual feedback. This session will give you the opportunity to engage in a conversation about what new user experiences this technology can provide your audience—not years in the future, but today!
In this session, you will learn:
- What intelligence augmentation is
- How natural language interfaces work in practice
- What technologies are involved with personal assistant technologies
- What the implications of intelligence augmentation are for L&D
Audience:
Novice to intermediate designers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Google Home, API.AI, Amazon Alexa, and others.
Kenneth Hubbell
Sr. Mgr. Instructional Design Strategy & Innovation, SVP
Wells Fargo Bank
Kenneth Hubbell is a senior manager of instructional design at Wells Fargo. He is an award-winning instructional design professional with over two decades of experience creating and producing engaging learning experiences. An animator for the EPA at the forefront of digital technology in the 1980s, he became a multimedia pioneer, including a pivotal role on the team developing Shockwave 3D in 2000. Ken holds a bachelor’s degree in industrial design and an MS in instructional technology. He is an accomplished learning strategist, designer, programmer, and videographer. He currently researches advanced techniques for business and education, leveraging games and video to promote learning innovation.
114 Uncovering the True Purpose of L&D Software
10:45 AM - 11:45 AM Wednesday, October 25
Montego B
The L&D landscape is a complicated space: There are dozens of genres of software, including LMSs, LRSs, authoring tools, analytical tools, etc. Yet few people understand what function their software is actually meant to accomplish. Given this fundamental misunderstanding of software’s “jobs to be done,” it’s no wonder that companies struggle to make the right purchasing decisions, often ending up with software that is not the right fit for their needs.
Introduced by Clayton Christensen (author of The Innovator’s Dilemma), the concept of “jobs to be done” explains how the actual function of a product is rarely what you think it is. So what are L&D’s jobs to be done? What about the jobs to be done by your software? In this session, you’ll map out the jobs of classes of software, from LMSs and LRSs to authoring tools, analytical tools, and more. Based on this, you’ll be better able to consider the software you use and its suitability to its actual purpose, thereby improving your broader learning ecosystem.
In this session, you will learn:
- What a “job to be done” is, and why this concept is relevant and important for L&D
- Potential L&D jobs to be done, including limiting organizational risk and enhancing organizational productivity
- Which classes of software make up the broader eLearning ecosystem
- What a potential job to be done is for each constituent class of software
- How to select and implement software based on its job to be done to ensure the success of your eLearning project
Audience:
Novice to advanced designers, developers,
managers, directors, and senior leaders (VP, CLO, executive, etc.).
Tim Martin
CEO
Rustici Software
Tim Martin is the CEO of Rustici Software, which helps eLearning software work well together through compliance with standards like SCORM and xAPI. Tim is influential in the evolution of eLearning standards and was involved in the creation of xAPI via a BAA awarded to Rustici Software by ADL. In 2016, Tim and his partner Mike Rustici sold Rustici Software to Learning Technologies Group and spun off Watershed Systems, where Tim continues to serve as a board member.
115 BYOL: Adapt—Getting Started with an Open-Source eLearning Tool
10:45 AM - 11:45 AM Wednesday, October 25
Montego C
Content designers want highly customized learning content, but that requires a developer to create custom HTML/CSS/JavaScript for each course. And this causes developers to spend too much time copying and pasting content and applying the HTML markup instead of focusing on developing the functionality. The solution is the Adapt authoring tool. This tool allows developers to create tools that content designers can use to deliver content.
In this hands-on session, you’ll learn how to get started using Adapt to create highly customizable eLearning. You’ll explore the basic functionality of this tool and find out how it can solve your eLearning development challenges. You’ll then find out how to create custom plugins that extend Adapt’s functionality and can be added by non-developers. The development skills you’ll learn in this session will help you focus on creating tools that support the content designer, instead of spending your time copying and pasting pages and pages of eLearning content that they provide.
In this session, you will learn:
- About the unique capabilities of Adapt as an eLearning content platform
- How to create highly customizable eLearning content using the Adapt authoring tool
- How to create a custom plugin for Adapt to extend functionality
- How to add your custom plugin to the Adapt authoring tool for use by non-developers
Audience:
Novice to intermediate designers and developers with very basic
command line knowledge and basic JavaScript/HTML/CSS knowledge.
Technology
discussed in this session:
The Adapt framework and the Adapt authoring tool.
Participant
technology requirements:
A laptop with Node.JS installed. The presenter
will provide text editor files before the session.
Chad Udell
Chief Strategy Officer
Float and SparkLearn
Chad Udell is the award-winning managing partner, strategy and new product development, at Float and SparkLearn. He has worked with Fortune 500 companies and government agencies to create experiences for 20 years. Chad is an expert in mobile design and development, and speaks at events on related topics. He is author of Learning Everywhere: How Mobile Content Strategies Are Transforming Training and co-editor/author, with Gary Woodill, of Mastering Mobile Learning: Tips and Techniques for Success and Shock of the New.
Steve Richey
AR and Mobile Developer
Float
Steve Richey is a software developer at Float focusing on mobile, augmented reality, and machine learning. He was the lead developer on Cydalion, an application that uses the Tango sensors on select Android devices to provide navigational assistance to people who are blind or visually impaired. Steve has also done AR research for the US Department of Defense, crafting a holistic solution for challenges faced by users in operational environments for the Combating Terrorism Technical Support Office (CTTSO). Before joining Float, Steve was a nuclear electrician in the US Navy and earned his MBA at Illinois State University.
116 BYOL: Storyline JavaScript, Variables, and Triggers—Oh, My!
10:45 AM - 11:45 AM Wednesday, October 25
Montego DE
JavaScript functionality is integrated with Articulate Storyline and can be a great way to create more customizable experiences with this tool. However, many users are either intimidated by JavaScript or don’t know where to begin learning it. If you have been looking for a true beginner course that explains the fundamentals of using JavaScript with Storyline in an easy and understandable way, you just found it!
In this BYOL session, you’ll focus on JavaScript basics within Storyline. You’ll explore the relationship between Storyline, the browser window, and the computer discovering how JavaScript operates across them, as well as the important roles that Storyline triggers and variables play in getting the most out of your JavaScript. You’ll then learn the basics of JavaScript as you use Storyline triggers, variables, and JavaScript to modify elements of the browser, perform simple calculations and comparisons, and create dynamic content in Storyline. Finally, you’ll look at the many resources available to you as you continue your JavaScript learning adventure.
In this session, you will learn:
- Key JavaScript (JS) basics
- How JS interacts with the browser window by creating some basic JavaScript in Storyline
- How Storyline’s variables and triggers relate to JS and can extend functionality
- About resources that can help you continue to learn about integrating JS with Storyline
Audience:
Novice to intermediate designers and developers. This course
targets new and existing Storyline users who want to gain a basic knowledge of
JavaScript.
Technology
discussed in this session:
JavaScript, Articulate Storyline (variables and triggers), and some
light HTML.
Participant
technology requirements:
A laptop or tablet with any version of
Articulate Storyline installed (including trial versions).
Owen Holt
Sr. Manager, Training & Knowledge Management
Q2
Owen Holt is a manager of talent development with Lithium Technologies. He has over 25 years of experience in the learning and development field, including 12 years managing training development and delivery for global audiences. His experience also includes developing training as a profit center for two startup software companies, and consulting with a sales organization to improve its sales culture through revitalized training solutions.
ELR102 Rockin’ Responsive Design Strategies
11:00 AM - 11:45 AM Wednesday, October 25
Expo Hall: eLearning Revolution Stage
For many years, instructional designers have been creating eLearning content in a format that is suitable for a single size screen. With the advent of a mobile workforce and a BYOD office environment, this no longer fills the needs of users today.
In this session, you will learn how to take that existing content and allow it to be effectively used across multiple devices, as well as the best ways to create new content in a responsive format.
In this session, you will learn:
- To create responsive eLearning content
- To modify existing static content to make it responsive
- The different methods of responsive design
- How using templates can increase your effectiveness
Audience:
Novice to advanced designers, developers, and project managers.
Technology discussed in this session:
Responsive design, phones, tablets, and laptops.
John Blackmon
CTO and Chief Artificial Intelligence Officer
ELB Learning
As CTO/Chief AI Officer for ELB Learning, John Blackmon is responsible for the development and strategy of company products. Prior to ELB Learning, John was co-founder/CEO of Trivantis, where he created the flagship products, Lectora and CenarioVR. John was also co-founder/lead engineer at BocaSoft, which created various software utilities for the OS/2 operating system. His career started at Electronic Data Systems where he designed automatic identification systems for applications at General Motors, followed by time at IBM where he was awarded a patent for seamlessly running Windows applications under OS/2. He also has a patent pending for Responsive Course Design work.
ELT102 Ready. Set. Screencast!
11:00 AM - 11:45 AM Wednesday, October 25
Expo Hall: eLearning Tools Stage
When it comes to designing learning experiences, a picture really can feel like it’s worth a thousand words. It’s not uncommon to see L&D courses and resources use text to tell a story or explain how to do something in situations where a short screencast video could share the same information better and faster. So why don’t designers use screencasting more often? The perception that screencasts are expensive, time-consuming, and hard to create is a significant barrier, but one that is now easy to overcome with the right processes and tools.
In this session, you’ll find that high-quality screencasts are within your grasp. You’ll learn about a four-step iterative approach to recording your screen that can help you streamline your processes while also improving the quality of what you record. You’ll also explore budget-friendly tools and simple editing techniques that can help you create great screencasts without a huge investment of money or time. By learning these simple planning strategies and interactive approaches to recording and editing screencasts, you will significantly improve your screencasting game.
In this session, you will learn:
- What you’ll want to include when outlining a plan for your next screencast
- How to streamline your screencast storyboarding process
- Tips for editing screencasts like a pro
- How you can create screencasts with affordable tools like Camtasia and ScreenFlow
Audience:
Novice to intermediate designers and
developers.
Technology
discussed in this session:
TechSmith Camtasia, Telestream ScreenFlow,
and Google Docs.
Sam Rogers
President
Snap Synapse
Sam Rogers, the president of Snap Synapse, creates more effective, efficient, and engaging ways to deliver learning for clients including Google, Capital One, Deloitte, and AAA. He produced YouTube’s first online certification training, and he is a writer, director, producer, composer, and performer for stage and screen. Sam also writes and speaks frequently at conferences, sharing his passion for solving the problems that matter and inspiring learners to action.
Lee Rodrigues
Learning Experience Designer
Sunrun
Lee Rodrigues is a learning experience designer at Sunrun, where he creates interactive eLearning for the solar power company’s sales team. Lee holds an MA and brings a unique combination of experience in technology, instructional design, and public speaking. He served as both a creative and genius for Apple and is a certified Final Cut Pro instructor. Lee developed YouTube’s first- ever, award-winning online certification program, and he produced a series of 90 videos at Google studios.
EMT102 Case Study: Year 1 with 360-Degree Video
11:00 AM - 11:45 AM Wednesday, October 25
Expo Hall: Emerging Tech Stage
So you’ve decided that 360-degree video looks promising and you want to try it out, but you have questions. What do you need to get started? What should you watch out for? Do you have the right skill set? What are the benefits? What is it going to cost? And probably more.
In this case study session, you will learn from one team’s journey during their first year using 360-degree video. You’ll find out what you need to get started shooting, editing, and sharing 360-degree video content. You will hear about the common and not-so-common issues they faced, including with equipment, talent, technique, and the organization. You will explore three short 360-degree videos and hear how they impacted the development team and learners throughout the process. Overall, you will get a firsthand account of an organization that went all in on this new technology, and how it’s worked out so far.
In this session, you will learn:
- About the different types of equipment, the techniques, and the time you need to shoot in 360 degrees
- Lessons from three 360-degree video projects developed for manufacturing and corporate audiences
- About common and less common issues you may face while shooting in 360 degrees
- What the team members wished they had known when they started
Audience:
Novice to intermediate designers, developers, project managers, and
managers.
Technology
discussed in this session:
Mobile devices, YouTube, Facebook, Samsung Gear
360, Gear 360 Action Director, Git2 Action Camera, and the GoPro Kolor 360-degree
video rig.
Destery Hildenbrand
XR Solution Architect
Intellezy
Destery Hildenbrand is an XR solution architect with Intellezy. Destery has over 17 years of experience in training and development and seven years focusing on immersive technologies. Destery has spent time in corporate environments and higher education. Destery's primary focus is helping organizations plan, design, and develop engaging learning experiences through Immersive technology.
INN102 Building the xAPI Ecosystem of Your Dreams
11:00 AM - 11:45 AM Wednesday, October 25
Expo Hall: Innovation Showcase Stage
You’re excited about the promise of an xAPI-enabled world, but you’ve got a learning management system, a catalog full of SCORM-based courses that you need, and a handful of learning tool vendors that don’t use xAPI. What if you could get the most out of an LMS and an LRS at the same time that you move to your next-generation learning and performance infrastructure?
In this session, you’ll start with the learner-facing tools that will capture your xAPI data: eLearning, mobile tools, performance support, social and informal activities, and data sources from the business. You’ll review your options when it comes to LRSs and how they work (or don’t work) with your LMS. Will you work with a standalone LRS? A front-end xAPI solution with a built-in LRS? Or an LRS that is aligned with your LMS and your current learning infrastructure? You’ll hear real-world stories of three different xAPI implementations to help you plot your organization’s course toward your next-generation learning ecosystem.
In this session, you will learn:
- How to synthesize activities from a variety of front-end learning tools into a coherent picture of learning and performance
- About possibilities for your next-generation learning and performance infrastructure
- How to identify key partners in your business to engage as you migrate from SCORM to xAPI
- How others have implemented xAPI in their organizations, and about their lessons learned
Audience:
Intermediate to advanced designers, developers, project managers,
and managers.
Technology
discussed in this session:
xAPI, learning record stores (LRSs), and
learning management systems (LMSs).
Megan Torrance
CEO
TorranceLearning
Megan Torrance is CEO and founder of TorranceLearning, which helps organizations connect learning strategy to design, development, data, and ultimately performance. She has more than 25 years of experience in learning design, deployment, and consulting . Megan and the TorranceLearning team are passionate about sharing what works in learning, so they devote considerable time to teaching and sharing about Agile project management for learning experience design and the xAPI. She is the author of Agile for Instructional Designers, The Quick Guide to LLAMA, and Making Sense of xAPI. Megan is also an eCornell Facilitator in the Women's Executive Leadership curriculum.
Rob Houck
Head of Technology Innovation
UL Compliance to Performance
Rob Houck is the head of technology innovation at UL Compliance to Performance. He has provided strategic direction for learning and talent management software, managed software development and support of technology products and services, and overseen software implementations for more than 3.2 million users in 73 organizations. Rob has worked in technology for more than 25 years and has consulting experience ranging from small business to Fortune 100 clients.
LRV102 More Than a Pretty Page
11:00 AM - 11:45 AM Wednesday, October 25
Expo Hall: Learning Revolution Stage
Do you struggle daily with learner engagement, system adoption, and the high cost of learner support? Modern HR and learning systems are not configured out of the box to meet your user experience needs, and adding a pretty landing page won’t solve the real problems. Would you like to know how to solve this dilemma?
In this session, you will learn how to make a difference in your platform user experience through a proven step-by-step process that improves your learner engagement and system adoption into the future.
In this session, you will learn:
- The leading problems associated with bad content
- Alternative ways to curate content
- The value proposition for content curation
- Key questions to ask when beginning a curation project
Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders.
Technology discussed in this session:
Talent management systems, learning management systems, user experience maps, wireframes, and design prototypes.
Mark Prasatik
Vice President of User Experience Services
Bluewater
Mark Prastik is the vice president of user experience services at Bluewater Learning. Mark assists clients in aligning learning user experience and reporting/analytics to business strategy because he feels that user learning experience and reporting/analytics are the most predictive factors in the adoption of talent and learning systems and solving business problems. Mark has more than 25 years’ experience in employee training in the areas of oil and gas, aviation, retail, financial services, life sciences, and technology. Mark is certified in instructional design, human performance improvement, and project management and is a past president of ATD Houston.
MNX102 Understanding the LMS Migration Process
11:00 AM - 11:45 AM Wednesday, October 25
Expo Hall: Management Exchange Stage
Next-generation learning management systems (LMSs) are entering the employee life cycle, moving from the traditional LMS designed for human resources to a talent and performance tool that helps employees and managers do their jobs. If your LMS is not part of an overall HR system, growth may require you to move to a new system—a migration that is not just for the birds.
This session will walk you through the process of migrating from one LMS to another. Learn how to explore and build requirements, and how to prepare your team and content to make the big move to the new generation of LMS. And while you’re at it, learn what else you can take advantage of while migrating what could be years of content from your old LMS.
In this session, you will learn:
- How to prepare for LMS migration, from the content to the audience
- About HR team project management in a decentralized environment
- How to engage other areas of the team and system to fully incorporate your new LMS in the overall HR system
- The value of a clean-slate approach to your new system
Audience:
Novice to intermediate designers, developers, project managers,
and managers who have experience with a learning management system.
Technology
discussed in this session:
Learning management systems, HR systems, project
management tools, and video.
Pamela Davis
Learning Solutions Manager
Unum
Pamela Davis is a learning solutions manager at Unum. She is an instructional design professional with diverse experience encompassing education, global curriculum and training programs, technology implementation, continuous process improvement, and the facilitation of multiple change initiatives. Pamela is known as a highly motivated and flexible leader with a strong strategic thought process, excellent project implementation abilities, and complex problem-solving skills that support creative approaches to the technical and human relations aspects of the work. She holds a master’s degree in educational technology from Lesley University.
ELR103 Why xAPI? or Why Should I Care About xAPI?
12:15 PM - 1:00 PM Wednesday, October 25
Expo Hall: eLearning Revolution Stage
Learning ecosystems are where people and resources are organized to assist learners along their continuum of development and on into the world of performance.
This session will explore the business value behind learning ecosystems. You will examine how the Experience API enables new technologies for a next-generation learning and performance architecture that you can build and evolve to unlock business value and competitive advantages for your organization. You will explore the technology shifts, business drivers, use cases, and examples of business outcomes of learning ecosystem solutions.
In this session, you will learn:
- Why learning ecosystems are a strategic advantage
- How the Experience API (xAPI) is an enabler
- About key business drivers for a learning ecosystem
- About key use cases for learning ecosystems and value
- About the business impact of use cases in multiple domains
- About the keys to defining, building, and validating a pilot
Audience:
Novice to advanced project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Experience API (xAPI), games, simulations, and HTML5.
Michael Hruska
President/CEO
Problem Solutions
Michael Hruska is a technologist and design thinking (DT) practitioner with experiences spanning across standards, emerging technologies, learning, and science. As a former researcher at the National Institute of Standards and Technology (NIST), Hruska provides technology, business model, and innovation solutions to Fortune 500, government, and startup companies. Hruska speaks at industry events, conferences, and webinars on topics spanning the continuum between advanced research on adaptive learning ecosystems and emerging technology solution/product design in a variety of industries. Hruska is an advisor/mentor to Ed Tech startups for GSV Capital, along with mentoring local and regional entrepreneurs. He is on the advisory board of a number of companies that support entrepreneurship and early- stage companies, as well as being recognized at industry events internationally.
ELT103 6 Ways Every Learning Leader Should Be Using Video
12:15 PM - 1:00 PM Wednesday, October 25
Expo Hall: eLearning Tools Stage
Melissa is a rising star at your company. She’s been promoted five times in as many years, and she is on track to join your leadership bench program. Unfortunately, she just gave her two weeks’ notice.
Capturing the knowledge of exiting employees is just one of the ways you could be using video but probably aren’t. This session will explore six examples of how companies are improving their learning strategies with video. You’ll also examine trends driving the use of video, and how you can tap them within your business.
In this session, you will learn:
- New ways to use video for formal and informal learning at all levels of the organization
- About technology shifts that are making video more accessible to all employees
- How Millennials’ learning experiences in college will accelerate the use of video within business
Audience:
Novice to advanced designers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Corporate YouTube; Panopto—inside video search; iPad—Panopto’s mobile application; recording and webcasting.
Sean Wilson
Head of Product Marketing
Panopto
Sean Wilson is head of technical product marketing at Panopto, where he’s responsible for driving awareness and understanding of Panopto’s enterprise video platform. Prior to Panopto, Sean led IT professional marketing in the Skype for Business division at Microsoft. He has always had a passion for video technology and solutions that help people communicate and collaborate.
EMT103 Learner Fraud: The Dark Side of Online Learning
12:15 PM - 1:00 PM Wednesday, October 25
Expo Hall: Emerging Tech Stage
Online learning has changed the way people learn and teach. Anyone can learn anything, anywhere. It’s engaging, it’s flexible, it’s more sophisticated than ever, and it’s poised to grow—which is good for learners and good for regulated industries. However, online training is facing a growing crisis: learner fraud. Without live instructors or proctors, it’s too easy to complete training for others, who can then claim a credential or certificate they have not earned and perform work they are not qualified to do. In regulated industries, the stakes are too high to take the risk. That’s why many organizations haven’t been able to take advantage of the convenience, flexibility, and accessibility of online training—they simply can’t reliably verify that learners are who they say they are.
Your whole organization suffers when your training isn’t defensible. Your teammates aren’t as qualified, and your customers aren’t as safe. Your reputation is vulnerable. In this session, you will learn more about the risks and dangers of learner fraud, and the importance of defensibility when delivering high-stakes training. You will explore how facial detection, biometric data, and other technologies can be leveraged to achieve rigor and defensibility, bringing the certainty of the classroom or proctored exam to your online training.
In this session, you will learn:
- The definition and risks of learner fraud
- About the importance of rigor and defensibility in high-stakes training
- How technology can bring rigor and certainty to online learning
- How to test-drive the new LearnerVerified learner verification platform, compatible with any SCORM-compliant course, on any LMS
Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
The LearnerVerified learner verification platform, biometric identity verification, facial detection, virtual proctoring, and a credential management app.
Greg Kureluk
President and COO
LearnerVerified
Greg Kureluk is the president and COO of Yardstick—Testing and Training. He joined Yardstick soon after its inception in 2005. His strong leadership and strategic development skills have allowed the company to be named on Alberta Venture magazine’s Fast 50 list six years in a row, and to be recognized by Profit magazine as one of North America’s 200 fastest- growing companies. Through this work, Greg discovered a passion for business development, leading him to pursue a range of other business ventures. Currently, this involves helping launch several exciting eLearning products, including LearnerVerified.
INN103 Engaging Learners with Video: Passive and Active Engagement Strategies
12:15 PM - 1:00 PM Wednesday, October 25
Expo Hall: Innovation Showcase Stage
What does engagement look like? How do creators build engagement into their videos? This session will look at two types of engagement strategies: passive and active.
During this session, you’ll review what passive and active engagement are, and you’ll explore multiple engagement strategies and their impact on video outcomes. Both sets of strategies are important and will allow the content creators to impact outcomes. You’ll also learn why and when you can use these strategies for the greatest impact, and other tips to make impactful videos. Examples will be provided.
In this session, you will learn:
- Strategies to create more engaging videos, using both passive and active engagement techniques
- How to draw from a variety of engagement ideas to enhance the videos you create to foster better outcomes
- How to make videos more interactive to enhance engagement
- How to overcome some of the obstacles to engagement
Audience:
Novice to intermediate designers, developers, and managers.
Technology discussed in this session:
Video
Matthew Pierce
Learning & Video Ambassador
TechSmith
Matthew Pierce, learning & video ambassador from TechSmith, has created videos for learning and marketing for over a decade. He is the lead behind TechSmith Academy, a free platform teaching video and image creation for business, which has been used by tens of thousands of users. He is host of The Visual Lounge Podcast from TechSmith, which streams live on Youtube and LinkedIn weekly. Matthew is a regular speaker at multiple learning and development-focused conferences and is a regular contributor to various training publications.
LRV103 You Can Love Your LMS—or At Least Like It
12:15 PM - 1:00 PM Wednesday, October 25
Expo Hall: Learning Revolution Stage
Many of you know what it feels like to hate your LMS. You didn’t make the purchasing decision, but you have to make it work!
In this session, you will learn how many companies have faced expansions and expanded training demands and needed to find an LMS that could grow with them. What they all discovered was that their solutions allowed them to love their technology! You will gain insight on evaluating your current LMS, reconfiguring for future state business goals, and implementing a user experience to change learning from a push to a pull model.
In this session, you will learn:
- From organizations that faced a company-wide expansion and found a learning technology solution that would grow with them, both internally and externally for their clients
- How to evaluate your learning technology to fit your current and future business drivers
- How to reconfigure your current LMS to better match all of your learners’ needs
- Tips to identify your user experience needs for a push and pull environment
Audience:
Novice to intermediate project managers, managers, directors, senior leaders (VP, CLO, executive, etc.), technology officers, and IT managers.
Technology discussed in this session:
Cornerstone OnDemand LMS, the mobile version of Cornerstone, SumTotal LMS, and Saba LMS.
Nancy McMonigal
Director, Life Sciences and Health Care
Bluewater
Nancy McMonigal, a director of life sciences and healthcare at Bluewater, has designed and delivered training programs for more than 20 years. Her focus is on digital learning and producing training and marketing programs for various regulated industries, with an emphasis on healthcare and life sciences companies. Her specialty is enhancing training outcomes by matching the strategic direction of learning with expertise in tactical development and technical delivery. Nancy joined Bluewater in 2016 after successfully developing her company, Locus Media, for 15 years. Nancy’s passion to enhance employee education by blending learning and technology has developed into a proven formula helping companies drive performance and employee engagement.
MNX103 Using Corporate Storytelling to Boost Employee Engagement
12:15 PM - 1:00 PM Wednesday, October 25
Expo Hall: Management Exchange Stage
Less than a third of employees report they are actively engaged—emotionally and enthusiastically committed—at work. Employee engagement drives retention, productivity, innovation, and bottom-line results.
This session will use mini case studies to explore the foundations of corporate storytelling and the role of training in building genuine connections with employees.
In this session, you will learn:
- How to use the principles of corporate storytelling to engage learners
- From real-world examples of good corporate storytelling
- Why training needs to engage learners
- Examples of useful and engaging training that people remember
Audience:
Novice to advanced managers, directors, and senior leaders (VP, CLO, executive, etc.).
David Linder
Creative Director and Co-founder
Sublime Media
David Linder is the co-founder and creative director of Sublime Media. He leads the company's creative and product development and specializes in learning approach design. With more than 25 years of experience in the training industry as a developer and instructional designer, his favorite parts of his job are seeing how things work from the inside, learning something so well he can teach it, and making beautiful things.
201 Case Study: 5 Ways an LRS Transformed Learning at Sears
1:15 PM - 2:15 PM Wednesday, October 25
Barbados AB
At Sears, learning is happening everywhere—from a home service technician reviewing installation guides on their iPhone, to an automotive associate attending a classroom session on battery installation, to an in-store sales associate accessing product information on an iPad. Delivering these learning materials brings one set of challenges, but a larger challenge is how to consolidate those experiences into a single system for meaningful reporting. Enter the learning record store (LRS): a tool that, when partnered with xAPI, can completely change how your organization approaches learning.
In this session, you’ll explore real-world examples from Sears to uncover how an LRS can transform learning. You’ll start by finding out how learning experiences can be recorded from multiple systems using xAPI. You’ll then learn about how the xAPI standard can migrate learning records from multiple legacy systems to a single LRS, which, in the case of Sears, included over 40 million records. You’ll discuss how an LRS can become a powerhouse of all learning records, even for organizations with large numbers of employees, and look at architecture diagrams describing information flow from several systems. Finally, you’ll look at LRS implementation challenges and how Sears overcame them by implementing standard processes.
In this session, you will learn:
- How an LRS enabled learning transformation at Sears
- How an LRS can bridge the gap between informal and formal learning
- How the xAPI standard can connect multiple technologies with an LRS
- How using an LRS can complement your existing learning management system
Audience:
Novice to advanced developers, project managers, managers,
directors, and senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
Learning record stores (LRSs), NoSQL databases, WordPress,
reporting systems, mobile devices, and learning management systems (LMSs).
Anirudh Bhargava
Director, Technology Operations of Omni-Channel Commerce
BJ's Wholesale Club
Anirudh Bhargava is the director, technology operations of omni-channel commerce for BJ's Wholesale Club. He has nearly a decade of experience in architecting and designing large-scale business applications. Anirudh holds a master’s degree with distinction in information systems management from Carnegie Mellon University, and he has received several awards for his performance during his career at Sears Holdings and at Carnegie Mellon.
202 Reimagining the New-Hire Experience for the Modern Learner
1:15 PM - 2:15 PM Wednesday, October 25
Bermuda A
How do you take a traditional learning experience like new-hire training and radically reimagine it for today’s learner? More importantly, why should you want to change your approach? There’s a growing consensus in the L&D industry that new employees learn more on the job than they do through formal learning events. Nonetheless, L&D is in a unique position to shape the experience of new employees from day one, which presents a prime opportunity to create a lasting impact as they begin their new roles.
In this session, you’ll learn how to plan and execute a transformation of your new-hire experience. You’ll find out how to leverage the best in ed-tech to design a new-hire program that reflects how people learn not only at work, but in their daily lives as well. You’ll look at how this approach should change your design, such as how techniques like interactive video can connect new employees to both company culture and to experienced employees, and you’ll go beyond tactical learning design techniques to better understand how to package and sell your new-hire vision to key business stakeholders.
In this session, you will learn:
- How video-based narratives can drive adoption of company culture
- Strategies for planning and executing a large-scale new-hire transformation
- Authentic ways to facilitate co-creation of knowledge among new employees
- Techniques for connecting new employees through social communities
- Tips for selling your vision to key business stakeholders
Audience:
Intermediate designers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Interactive video and video digital curation.
Allan McKinley
Principal Learning Consultant
Capital One
Allan McKinley is a principal learning consultant at Capital One. He has designed learning experiences in partnership with organizations including Drexel University, University of Michigan, Corporate Executive Board, MIT, and Penn State University. He has also advised and consulted numerous Fortune 500 companies on creating digital, social-collaborative learning journeys. Allan’s areas of focus include video-based learning, social learning, and virtual communities that showcase and leverage peer expertise. Allan has degrees from the University of Delaware and Saint Joseph’s University, and spent the early portion of his career as a journalist and writer.
203 Immersive Learning and the Future of Workplace Learning
1:15 PM - 2:15 PM Wednesday, October 25
Montego A
Workplace learning is a two-way relationship between a company’s desire to stay competitive and employees’ need for information to engage job functions. With the struggle for competitive advantage expected to only accelerate, it pays dividends to create a flexible and technology-enabled learning ecosystem that can foster the future generations in the workforce.
In this session, you will discuss the best practices that organizations need to consider in order to support today’s workforce and remain competitive. You will explore examples including the use of mobile technology, the adoption of social learning tools, increased alignment with corporate objectives, the use of adaptive learning principles, and the ability to measure effectiveness. You will also learn about short-term and long-term approaches to workplace learning, including virtual reality, gamification, serious games, and augmented reality for the workplace.
In this session, you will learn:
- Best practices to ensure a successful approach to corporate training and workplace learning
- How to ensure employees stay ahead of the curve with training
- Best practices to ensure that you are equipped to approach future learners and generations entering the workforce
- What new technologies you will see more of in L&D in upcoming years
Audience:
Intermediate to advanced designers, developers, project managers,
managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
HTC Vive and the Leap Motion controller.
Andrew Hughes
President
Designing Digitally, Inc.
Andrew Hughes is the president of Designing Digitally, Inc. and has over a decade in the strategical planning and development of enterprise custom gamified learning solutions for government and Fortune 500 clients. Andrew is also a professor at the University of Cincinnati and prior to this was a contractor for the US Department of Education, Ohio Board of Regents, and General Electric. Andrew oversees a team of 30 employees and is focused on ensuring the clients’ challenges are met with engaging, educational, and entertaining learning experiences.
204 Case Study: Integrating UX Design and Gamification
1:15 PM - 2:15 PM Wednesday, October 25
Andros AB
You may have heard about user experience (UX) design. You probably know a thing or two about gamification by now. But what does it mean to apply them together to create an engaging learning experience? What new angles do you need to think of when bringing the two together, and how can combining these two concepts lead to a greater impact on your audience than they could accomplish alone?
In this case-study session, you’ll learn how Rogers Communications successfully integrated UX design and gamification into an online training course. You’ll find out how to move from principles into practice with both concepts; how common UX ideas like user testing and visual design can specifically enhance gamified experiences; and how to adapt to the common challenges you might face when creating a project that blends gamification and thoughtful UX design together. You’ll also learn how to use UX as the overall framework for any engagement technique you adopt.
In this session, you will learn:
- About the value of adopting UX as a framework to drive engagement and positive user experiences
- How user research, visual design, and interaction design contribute to a gamified course experience
- How to get started with user research activities, such as usability testing
- About the challenges and successes of implementing UX into learning design
Audience:
Novice to intermediate designers, developers,
and managers.
Clara Ng
Senior Learning UX Specialist
Rogers Communications
Clara Ng is a senior learning UX specialist at Rogers Communications. As part of an innovation team, she advocates for experience design in the development of employee training and is responsible for establishing methods of learner research. Clara has over 15 years of experience in strategy, analysis, design, and development of learning that spans telecommunications, finance, and academic sectors. She has co-authored an article for Learning Solutions Magazine, “Designing It Right: Making an Impact with Diagnostic Assessments.” Her passion is to broaden the application of design thinking to drive performance improvement and create positive learner experiences.
205 70:20:10 Digital Performance Solutions: L&D as Value Creator in Hospitals
1:15 PM - 2:15 PM Wednesday, October 25
Antigua B
Patient safety and compliance are major issues in hospitals today. One organization’s challenge was how to keep 7,000 professionals up to date and compliant regarding patient safety tasks and medical equipment. The issue was that formal learning wasn’t proving to be effective enough as medical equipment was changing with software updates on a regular basis.
In this session, you will explore the limitations of formal learning like eLearning in rapidly changing environments. You will learn how to apply 70:20:10 (in this case) with the help of a critical task analysis process. You’ll hear about the lessons learned and explore the power of performance support as part of a complete 70:20:10 solution.
In this session, you will learn:
- How to apply 70:20:10 in rapidly changing environments and industries, such as healthcare
- How to apply digital performance support as an important tool to encourage compliant behavior
- How to design online 70:20:10 solutions
- How to become a value creator as an L&D professional
Audience:
Intermediate to advanced designers, developers, managers, and directors.
Technology discussed in this session:
Online social platform with performance support (web browser); content distributed via mobile device.
Vivian Heijnen
Co Founder
70:20:10 Institute
Vivian Heijnen is a co-founder of the 70:20:10 Institute. Vivian’s strength is her strategic thinking combined with pragmatism and a knife-like focus on execution. She has consulted on a wide range of projects at every level for the implementation of informal and formal solutions. Her projects have covered management development change, the implementation of electronic patient files, sales improvement in the pharmacy and construction industries, and other areas. She is co-author of several publications, articles, and books —for instance, 70:20:10 Towards 100% Performance, together with Jos Arets and Charles Jennings.
Jos Arets
Co Founder
70:20:10 Institute
Jos Arets is a co-founder of the 70:20:10 Institute. For many years, Jos has worked on improving the performance of people and organizations by connecting working and learning in smart ways. This work has been through a mixture of strategic projects with clients and international collaboration within the L&D community. Jos’s strength lies in designing performance- driven solutions at a systems level. He has written many books and, in collaboration with Charles Jennings and Vivian Heijnen, has published articles and books about 70:20:10. His latest book is set to be published in late 2017: New Value Creators: 4 Business Models That Redefine L&D.
206 Your Game Plan for Designing and Developing Mini-Scenarios
1:15 PM - 2:15 PM Wednesday, October 25
St Thomas AB
A carefully executed eLearning scenario can pull people into a real-world application of new concepts and skills. Yet it’s rare that instructional designers have the time to create immersive scenarios with complicated branching and feedback. Under a tight deadline to redesign an online course in practical ethics, Pennsylvania College of Health Sciences still wanted to give students practice making realistic decisions before they began working with real patients.
In this case study session, you’ll learn how the college used realistic mini-scenarios throughout an online healthcare ethics course to encourage relevant decision-making and give people experience with the situations they should expect to encounter in the workplace. Mini-scenarios like these can encourage practical application in meaningful ways, and they take less time and resources to create than full scenarios. You’ll learn how to work with subject matter experts to write true-to-life scenarios as well as realistic feedback. At the end of this session, you’ll walk away with a practical model for designing and developing interactive mini-scenarios using common eLearning development tools.
In this session, you will learn:
- Why mini-scenarios are effective for practicing decision-making in real-world contexts
- How to work with subject matter experts to develop realistic mini-scenarios
- How to write effective feedback to maximize the learning opportunity
- Tips for using common eLearning tools for simple mini-scenario development
Audience:
Novice to intermediate designers and developers.
Technology
discussed in this session:
Microsoft PowerPoint, Articulate Studio (QuizMaker, Presenter) and
Storyline, and Blackboard.
Angela Shertzer
Instructional Designer
Pennsylvania College of Health Sciences
Angela Shertzer is an instructional designer at Pennsylvania College of Health Sciences, where she partners with faculty to design and develop high-quality online courses and modules. With almost 20 years of experience in instructional design and training in healthcare and business, Angie excels at developing and delivering dynamic learning experiences that result in strong learning outcomes and engaged learners.
207 Increasing Retention by Putting Virtual Learners in the Driver’s Seat
1:15 PM - 2:15 PM Wednesday, October 25
Jamaica AB
Adults learn by doing what they’re being taught. As a virtual trainer, it’s your job to get them “doing.” But sometimes you may find your audience multitasking instead of engaging with the content, and as a result, their learning suffers. How can you keep people actively “doing” within the confines of your virtual platform?
In this session, you’ll discover unique ways to use your existing virtual tools to go beyond the basics and drive more audience engagement. You’ll learn best practices for breakout rooms, creative activities to implement throughout your training, how to engage attendees through the whiteboard, what to do when you have a mixed audience (some virtual and some live), workarounds for platform-specific barriers, and collaboration tools to continue learning after training is complete. Throughout the session, you’ll also get tips on the various platforms that can help you accomplish these activities and increase your learners' retention, no matter what your subject matter.
In this session, you will learn:
- How to increase learner retention by incorporating purposeful action-drive learning into live online training
- About unique and creative ways to use your existing virtual tools beyond the basics
- How to increase people’s confidence with using virtual tools
- About new platforms and virtual tools to incorporate into your live online training
Audience:
Intermediate to advanced designers and managers with a working knowledge of live online training.
Technology discussed in this session:
Various platforms, including Adobe Connect. Laptops are not required, however attendees with laptops will have the opportunity to participate in a session demo.
Sheri Jeavons
President and Founder
Power Presentations
Sheri Jeavons is the president and founder of Power Presentations. Since 1993, she and her team of consultants have trained more than 22,000 professionals from a variety of Fortune 500 companies and industry leaders such as FedEx, Marathon Petroleum, Goodyear, Bayer, and NASA. She is also a thought leader on the topic of virtual communications and has been selected to speak on the topic at many industry-leading training conferences, including ATD TechKnowledge, ATD International, and Training 2017.
208 Creating a Global Diversity Program from Scratch: How in the World Do You Do That?
1:15 PM - 2:15 PM Wednesday, October 25
Trinidad AB
Designing learning for a global workforce is challenging at the best of times. However, when you factor in that this learning must be virtual, mobile ready, and accessible to over 80,000 employees, the challenge becomes substantially more complex. This is the dilemma SAP faced when asked to develop a global diversity and inclusion program for its employees to boost awareness of the value of an inclusive work environment.
In this case study session, you’ll follow the SAP team’s journey to design and develop in-house a seven-part learning series on diversity and inclusion. Along the way you’ll explore the good, bad, and ugly of their process and get tips on the strategies and best practices they found worked best for collaborating with multicultural stakeholders and SMEs. Finally, you’ll learn how the team evaluated potential tools and methods to ensure that the learning they created was accessible to everyone who might use it.
In this session, you will learn:
- How to decide whether to stay in-house or outsource the design and development of your learning program
- How to avoid cultural miscommunication when collaborating with a diverse group of stakeholders and SMEs
- How to determine accessibility needs for the people in your organization
- How to implement universal design for learning (UDL) principles when designing for a global, virtual, and multicultural audience
Audience:
Novice to intermediate designers, developers,
managers, directors, and senior leaders (VP, CLO, executive, etc.).
Debby McNichols
Senior Instructional Designer
SAP
Debby McNichols is a senior instructional designer for SAP. She is an L&D professional with a passion for designing and developing learning programs for diverse global audiences, and her expertise includes leadership development, virtual learning, social learning, and collaborative platforms. Debby is a CPLP with a master’s degree in instructional technology and a doctorate in organizational leadership. She is active in the Los Angeles chapters of ATD and ISPI and is the author of a number of thought-leadership articles.
Leah Morris
Senior Instructional Designer
SAP Success Factors
Leah Morris is an instructional designer for the Learning Center of Excellence at SAP. She studied violin at Indiana University, and after working in the US and internationally as a freelance musician, she left the field in the mid-1990s when she became interested in technology. After teaching herself DOS, Leah was employed as a software trainer for a Boston-based company. This led to opportunities with other companies where she trained a diverse portfolio of customers in the US, Canada, Europe, and Asia in standard business software, custom software, and soft skills.
209 DevLearn Hyperdrive Showcase
1:15 PM - 2:15 PM Wednesday, October 25
St Croix B
Back by popular demand, Hyperdrive returns to DevLearn this fall. This year’s Hyperdrive competition focuses on innovation, showcasing projects that are using technology and solutions to create new and exciting opportunities for learning and performance support.
In this session, you will learn from the three winning entries in DevLearn Hyperdrive, the competition that took place before DevLearn began. You will learn from individuals and organizations that are pushing the boundaries of what learning and performance support looks like, and you’ll explore examples of technology being harnessed in ways that most others have yet to consider.
In this session, you will learn:
- From cutting-edge examples of innovative learning
- How the projects provide business value
- Why a design decision was made
- About the technologies used in innovative projects
Audience:
Novice to advanced designers, developers, project managers, and managers.
Technology discussed in this session:
Various.
Mark Britz
Director of Event Programming
Learning Guild
Mark Britz is the director of event programming at The Learning Guild. Previously he worked for more than 15 years designing and managing learning solutions with organizations such as Smartforce, Pearson Digital Learning, the SUNY Research Foundation, Aspen Dental Management, and Systems Made Simple. Mark is also an organizational social designer, helping businesses achieve the benefits of becoming more connected and collaborative to improve learning and engagement. Mark is the author of Social By Design: How to create and scale a collaborative company, and regularly presents and writes about the use of social media for learning, collaborative networks, and organizational design.
210 Upskilling Customers and Partners: Taking Your Training Public
1:15 PM - 2:15 PM Wednesday, October 25
Antigua A
Many businesses’ success depends on their customers and partners being skilled users of those businesses’ products and services. But sometimes those products and services are complex or otherwise challenging to learn. Unfortunately, the more people struggle to understand them, the less likely they are to use them effectively to unlock value (and come back for more).
In this case study session, you’ll learn how Microsoft helped overcome these obstacles through compelling public training offers with wrap-around marketing and support. You’ll find out how a public training campaign approach like this one can work, and how to identify when it’s the right fit for your organization’s needs. You’ll then find out what steps to use when implementing and managing this approach so that it’s a success for you, your customers, and your partners.
In this session, you will learn:
- Why a public training campaign might make sense for your organization
- What you will need to consider when planning a public training campaign
- How to implement and manage a public training campaign
- About Microsoft’s lessons learned from this approach
Audience:
Novice to advanced designers, project managers, managers,
directors, senior leaders (VP, CLO, executive, etc.), marketers, and learning
strategy owners.
Technology
discussed in this session:
edX, Open edX, Microsoft Azure, and social media
(for marketing).
Matt Crosby
Sr. Business Program Manager
Microsoft Corporation
Matt Crosby is a senior business program manager for Microsoft with over 20 years of experience in teaching and training. After getting his MEd from the University of Florida, he taught high school for several years before making the transition to corporate training. Matt has worked in training development, training delivery, training team management, and training program and project management since that time, at the Bill & Melinda Gates Foundation, Orbitz Worldwide, Starbucks, and now Microsoft, where he helps lead planning and governance efforts for the worldwide learning group.
211 Scripting Inflection, Pronunciation, and Meaning in eLearning Narration
1:15 PM - 2:15 PM Wednesday, October 25
Martinique AB
Spoken words carry information far beyond what is found in the words themselves. Written words cannot convey inflection, tone, and true meaning, so it is not surprising that a voice-over recording can sound very different than what scriptwriters originally intended. What if there was a simple way to write scripts for voice narration that increases readability, leading to improved accuracy in delivery and minimizing (even eliminating) time-consuming retake sessions?
In this session, you’ll find out how, through using a modified “video treatment” template, conveying information to your voice talent becomes easy! Utilizing simple scripting techniques in your writing will provide your voice talent with all the information they need to make their first takes “golden.” You will acquire easy-to-learn scriptwriting techniques used by broadcast copywriters for decades. You also will learn how to add greater emphasis, clarity, and warmth by writing in active voice and conversational tone. You’ll get tips on how to use simple written directives that assist voice talent, as well as your eLearning developers, in timing voice elements to match visual cues and other effects.
In this session, you will learn:
- How using a modified video treatment as a template allows you to outline and correlate video, image, and audio effects with scripted voice work
- How you can use broadcast writing techniques in eLearning narration to accurately and efficiently convey scripting and inflection information to your voice talent
- How implementing strategies for writing abbreviations, acronyms, and phonetics ensures they are pronounced correctly, adding clarity and minimizing retakes
- How differentiating active voice from passive voice makes your scripts more clear, concise, and authoritative
- How developing writing skills using conversational tone results in a more natural-sounding voice performance that leads to greater learner engagement
Audience:
Novice to intermediate designers and developers. Participants will benefit from any prior experiences writing scripts and/or recording audio from scripts, though neither is required.
Kevin Lange
Principal Consultant
Immersion Learning
Kevin Lange is the principal consultant at Immersion Learning. Previously he was a learning governance and technology manager with The Mosaic Company. Since 2005, Kevin has worked as a facilitator, instructional designer, project and program manager, and learning strategist within academic, consulting, and Fortune 500 and Global 500 companies, including Capital One, Citi, Expedia, American Express, Deloitte, and Sony. Kevin holds bachelor's degrees in radio-television and speech communication from Southern Illinois University, an MBA from Indiana State University, and an MEd in educational technology from the University of Florida.
212 When eLearning Isn’t the Answer: An Alaska Airlines Case Study
1:15 PM - 2:15 PM Wednesday, October 25
St Croix A
The airline industry is highly regulated. As a result, Alaska Airlines’ employees were tasked with completing numerous hours of training each year. With limited resources and time, they needed an innovative method to make this annual training feel fresh to their audience. For the first time in years, they decided that eLearning might not be the answer to the age-old problem of how to make a learning experience truly memorable. Their alternative: comics!
In this session, you’ll learn how Alaska Airlines turned a 45-minute eLearning course into a series of informational comics, transforming a training course into a learning experience. You’ll discover how the team obtained stakeholder buy-in for moving to the comics medium and how they continue to ensure regulatory compliance despite taking a nonstandard approach. You’ll then learn more about the tools and techniques you can use to write and create your own comics. Finally, you’ll find out how to coordinate a large-scale distribution of training materials like comics, and you’ll get tips for communicating instructional change across a large organization.
In this session, you will learn:
- How to teach compliance training without your audience realizing they’re in training
- About tools you can use to create comics-style graphics to engage your audience
- How to work with stakeholders on approving a new way to deliver compliance or regulatory training
- How to share comic-based learning content with people in remote cities and even countries without delivering eLearning
Audience:
Novice to intermediate designers, developers, and managers.
Technology
discussed in this session:
Adobe InDesign.
Christina Schultz
Supervisor, Instructional Design
Alaska Airlines
Christina Schultz is a supervisor of instructional design for Alaska Airlines. She spent the first part of her career learning the operation before quickly finding her way into the training department. Christina is responsible for overseeing the project teams that develop training for many areas of the operation, such as the ticket counter, ramp, cargo, fleet, call center, and management. She has a passion for mobile and for moving the business forward to address the training needs of a diverse workforce.
Leigh Shocki
Training Compliance Manager
Alaska Airlines
Leigh Shocki is a manager of compliance training programs for Alaska Airlines. She has spent her career designing, developing, and now managing training for airline employees in many areas of the operation such as airports, cargo, inflight, call centers, and management. An experienced Articulate Storyline developer and LMS administrator, Leigh designs and deploys eLearning, mobile learning, classroom, and blended learning courses to address the training needs of a diverse, international workforce.
213 Lessons from Hollywood: Creating Better Workplace Videos
1:15 PM - 2:15 PM Wednesday, October 25
Bermuda B
L&D is increasingly using video to address workplace needs, but where should you turn to learn how to make these videos engaging and effective? Hollywood, of course! For more than 100 years, the film industry has mastered the art of engagement, with good films keeping audiences riveted for hours. While not every workplace video needs to be a major production, there are many simple lessons from Hollywood that you can apply in your work to make better videos.
In this session, you’ll learn to apply practical techniques used in film production to increase engagement in your own workplace videos. You’ll explore the nature of the video format itself and discuss how to best take advantage of it, while also avoiding several common video mistakes. You’ll then learn specific techniques for working with employee-actors and get tips on adding interest to even the most mundane subjects. You may or may not be the next Steven Spielberg, but you will leave this session ready to make better, more interesting videos for your workplace.
In this session, you will learn:
- How to create an engaging video script using a proven format
- What the characteristics of a well-written video script are
- How to recognize and correct common video mistakes, including ones that limit the useful life of your videos
- How to plan for and work with employee-actors
- How to develop and use interesting characters that substantially increase viewer interest
Audience:
Novice to intermediate designers, developers, and managers.
Technology
discussed in this session:
Video editors and mobile devices for video
playback.
Thomas Spiglanin
Senior Project Leader
The Aerospace Corporation
Thomas Spiglanin is a senior project leader for The Aerospace Corporation. He has developed learning strategies and educational products for over 20 years, increasingly through using video for the workplace. He now leads technical education projects for Aerospace University, the educational division of The Aerospace Corporation. Thomas earned his PhD from Wesleyan University and his BS from the University of California–Riverside.
214 Opening a New Dimension with 3-D Objects in PowerPoint
1:15 PM - 2:15 PM Wednesday, October 25
Montego B
Graphics in the world of learning have been generally stuck in two dimensions. This limitation can get in the way of your ability to immerse the audience in a story or explain how complex models or processes work. Being able to add a third dimension would do more than just add flash to the content—it could actually make a real impact by making the content more understandable and engaging. But how can you create and add 3-D objects to your work, particularly when you don’t have the budget to hire specialty developers or buy expensive software?
The solution is new functionality in Microsoft’s PowerPoint and Paint 3D. In this session you’ll find out how, with little to no experience, you can now customize hundreds of professionally made 3-D objects and even make your own 3-D objects quickly and easily. You’ll get tips on how to find existing 3-D objects and then customize them. You will then build the skills you’ll need to get started creating your own new 3-D objects. Finally, you’ll explore how to integrate these 3-D objects with your content by either using them in your eLearning modules or combining them with PowerPoint.
In this session, you will learn:
- When 3-D objects can help enhance the learning experience
- How to create 3-D objects and customize them with your own graphics and logos in Paint 3D
- How to find and customize professional 3-D objects in Remix 3D
- How to import your objects into PowerPoint 365, rotate them on command, and integrate text and animations
Audience:
Novice to intermediate designers and developers.
Technology
discussed in this session:
Microsoft PowerPoint (morph transition), Paint
3D, and Remix 3D.
Yulia Barnakova
Principal
Heidrick & Struggles
Yulia Barnakova is a principal in the Heidrick & Struggles leadership consulting practice. She teaches, speaks, and writes on the topics of strategic leadership, critical thinking, decision-making, innovation, and effective communication. Her articles have appeared in such publications as Chief Learning Officer and the American Management Association’s MWorld. Yulia has worked with Fortune 500 clients across many industries. In addition to her client work, she also co-leads the digital products and online course development efforts within her team. Outside of Heidrick, Yulia runs a blog and video series on innovative teaching and presentation techniques.
215 BYOL: Tips and Tricks for Creating Interactive Mobile Learning Courses with Captivate
1:15 PM - 2:15 PM Wednesday, October 25
Montego C
Creating responsive courses means you’ll need to look at design in new ways. When building interactive screens, you need to put some thought into how to place the objects on the screen. But for responsive interactions, you need to take this a step further and think about how to display the interactive objects in different device sizes so that people can easily interact with the content.
But this doesn’t have to be difficult. During this hands-on session, you’ll discover how to create responsive eLearning courses with ease using Adobe Captivate. Learn about the best practices for tweaking interactive screens—like accordions, tabs, drag-and-drop interactions, and more—to make them look and function well on different devices. Along the way, explore the best Fluidbox properties for different types of objects in Captivate. And finally, publish the course as a single project and automatically deliver the most appropriate experience for your learner’s device.
In this session, you will learn:
- How to create responsive courses with Captivate
- How to modify the Fluidbox properties for the slides
- How to create responsive interactions
- How to decide the placement of objects used in the interaction
Audience:
Intermediate to advanced designers and developers who have basic Captivate skills.
Technology discussed in this session:
Adobe Captivate.
Participant technology requirements:
Laptop running the latest version of Captivate.
Pooja Jaisingh
Senior Director, Digital Learning
Icertis
Pooja Jaisingh works as a senior director of digital learning at Icertis. She has created several award-winning eLearning courses and authored books and video courses on eLearning tools and technologies. In her previous roles, she worked as a principal eLearning evangelist at Adobe and chief learning geek at a start-up. Pooja is CPTD-, and COTP-certified. She holds a master’s degree in education & economics and a doctorate in educational technology.
216 BYOL: AR2—The Augmented Reality Amazing Race
1:15 PM - 2:15 PM Wednesday, October 25
Montego DE
You want your new-staff orientation to infuse some excitement into exploring and discovering the organization. But sometimes the only “budget” you have is the people in your department who can help with the creation and development. Wouldn’t you like to be able to leverage augmented reality to encourage staff to self-discover the organization and have a more engaging multimedia experience?
In this session, you’ll learn how a government organization with no budget leveraged the free version of the Aurasma AR web development software to create the Augmented Reality Amazing Race. You’ll see how new-employee teams of two traveled across a hospital using the Aurasma app on iPads to discover hidden treasures and learn more about the organization where they work! Aurasma says its tool and app can “turn everyday objects, images, and places into new opportunities for engagement” through AR. During this session, you will help build a mini-race to find out how easy it can be.
In this session, you will learn:
- How to define augmented reality
- How you can use AR in your organization for practical learning
- How to use the free version of Aurasma to create a simple AR experience
Audience:
Novice to intermediate designers, developers, and project
managers.
Technology
discussed in this session:
Mobile devices and the Aurasma web platform and app.
Participant
technology requirements:
Participants should bring a laptop that they can
use to work with the Aurasma web development tool, and they should also download
the Aurasma app onto a mobile device (such as a smartphone, iPad, or Android
tablet).
Cindy Plunkett
Director, Learning Design & Development
PointClickCare
With over 20 years' experience in instructional design, development, and project management Cindy Plunkett is the Canadian eLearning Conference Executive Director, part-time professor in the faculty of education at Ontario Tech University, and co-creator of the Educational Technology for Health Practitioner Education course at the University of Toronto's department of Family and Community Medicine. Cindy has worked with three of the largest academic teaching hospitals in Canada on high profile projects like the SEME program, and has experience speaking and facilitating both nationally and internationally.
Faith Boutcher
Director, Centre for Education
Baycrest Health Sciences
Faith Boutcher is the director of academic education and interprofessional education in the Centre for Education at Baycrest Health Sciences. Faith is an experienced clinician and educator with expertise in knowledge mobilization, and her work focuses on the innovative and creative delivery of team training. She holds appointments with the Lawrence S. Bloomberg Faculty of Nursing, University of Toronto and the School of Nursing, Faculty of Health Sciences, McMaster University. She is currently completing her doctoral studies in knowledge translation at the University of Toronto.
ELR104 The 7 Secrets to Being a Rockstar Vendor
1:15 PM - 2:00 PM Wednesday, October 25
Expo Hall: eLearning Revolution Stage
What’s it take to be a Rockstar Vendor? In this session, you’ll learn the seven core attributes that produce a successful outsourcing relationship. Then take these attributes to identify and work with vendors that will help you build training that is both meaningful and measureable inside of your organization.
In this session, you will learn:
- How to identify the right vendor for your needs
- How to write effective RFPs
- How to ensure a successful relationship
- How to avoid costly relationship mistakes
Audience:
Novice to advanced project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Bill West
President & Founder
RegattaVR
Bill West is the founder of Regatta VR and vice president of Immersive Learning Solutions at NIIT Limited. His career spans Accenture, EY, GP Strategies, Xerox, LEO, Sea Salt Learning, and eLearning Brothers. He founded one of the world's first elearning companies in 2001 and has led the adoption of new technologies for the last 20 years. His expansive client list includes over 100 global companies and his teams have won more than 50 industry awards. He has presented many times at training industry events, on topics ranging from learning methods and game design to virtual reality and xAPI. He's also written two highly-acclaimed books on successful vendor partnerships. His teams have adapted the strongest ID methods into a cohesive methodology for VR design and development, including VR user experience design and xAPI data management.
Frank Glover
Senior Learning Strategist
Pacific Gas & Electric
Frank Glover is a senior learning strategist for Pacific Gas & Electric, one of the nation’s largest utilities. Frank, a passionate leader in developing and deploying adaptive learning strategies within a corporate environment and K-12 environment, has over two decades of experience in the field of learning.
ELT104 Building eLearning Games in Storyline 360
1:15 PM - 2:00 PM Wednesday, October 25
Expo Hall: eLearning Tools Stage
Gamification and game design strategies have the potential to increase learner engagement, making them attractive options for a wide range of L&D projects. While many organizations are interested in using these approaches, they often can’t afford the game developers and other resources they need to make a higher-end game for learning. But not all game ideas need expensive development in new and complicated high-end tools. For some learning games and gamified approaches, all you need is a tool you likely already have: Articulate Storyline 360.
In this session, you’ll find out how you can use this common rapid eLearning development tool to create engaging games and gamified experiences. You’ll learn how the 2-D game The Tower of Bloom was developed with Storyline 360 to help non–instructional designers adopt Benjamin Bloom’s mastery learning and taxonomy concepts for training development. You’ll then explore tips and tricks for how you can start using Storyline 360 to weave gamification concepts into your work, or even create a full game yourself.
In this session, you will learn:
- How to recognize the influence of game mechanics, dynamics, and aesthetics in learning design
- Which new features in Storyline 360 you can use for game interactions
- How to create leaderboards to track performance
- How to use PowerPoint as an animation tool
Audience:
Intermediate to advanced designers and developers.
Technology
discussed in this session:
Articulate 360, Storyline 360, and Microsoft PowerPoint.
Alexander Salas
Learning Experience Designer
StyleLearn
Alexander Salas is an instructional systems developer and learning experience designer with 14 years of experience specializing in the blend of learning technologies and gamification for performance outcomes. Since 2007, Alex has worked in every facet of corporate learning and performance enablement for Fortune 100 enterprises such as Philips, Centene Corporation, and Dell Technologies. He's the owner of StyleLearn, an eLearning design firm helping clients of all sizes. He's also the chief of awesomeness at eLearning Launch, the online academy for digital learning professionals.
EMT104 Enhancing Your Learning Journey with Gesture Control
1:15 PM - 2:00 PM Wednesday, October 25
Expo Hall: Emerging Tech Stage
Do you want to understand the possibilities for taking your learning experiences to another level by integrating gesture control devices with other augmented and virtual reality devices? If so, then this is the session for you!
In this session, you will learn about the Myo armband, the Bird wearable (MUV Interactive), and the Oculus Touch VR controller, and you’ll explore possibilities for integrating them into the learning experiences you design and develop. You will explore the main functionality of gesture control devices, and learn how and where to begin integrating them smartly into your learning solutions.
In this session, you will learn:
- About the primary functions and features of these three gesture control devices
- From examples of how gesture control devices are used in learning solutions
- About the opportunities for, and the feasibility of, incorporating gesture control in learning solutions
Audience:
Novice to intermediate designers, developers, managers, and directors.
Technology
discussed in this session:
Bird, Myo, and Oculus Touch.
Sherry Larson
Owner, President
Learning IDeologies
Sherry Nolan Larson, the owner and president of Learning IDeologies, is a senior learning and development professional with broad-based skills designing, developing, managing, and delivering eLearning, instructor- led learning, and blended-learning solutions for large-scale projects in the healthcare, industrial automation and services, retail, government, airlines, financial services, and telecommunications industries. Her specialties include team leadership, instructional design, business and process analysis, project management, and customer relationship management. She is a past-president of PACT and was also on the board for Fifty Lanterns International. She holds an MEd degree.
INN104 Open Source? Keep an Open Mind
1:15 PM - 2:00 PM Wednesday, October 25
Expo Hall: Innovation Showcase Stage
There are amazing software tools out there, but L&D departments are typically the first to be cut and the last to receive funding. How can you deliver world-class training on a shoestring budget?
In this session, you will learn how a large corporation used open-source tools to deliver a data scientist certification program, training for customers, and enablement for employees within the company. You will learn how open-source tools allow companies to go green by replacing printed materials with annotatable PDFs. And you will learn how collecting detailed analytics with an open-source LRS is shaping the direction of the entire education division.
In this session, you will learn:
- What “open source” means
- What open-source options are available
- Different ways to deliver on an open-source platform
- How you can utilize an open-source LRS
- How plug-ins allow for the ability to expand to a larger ecosystem
- How to extend a training program globally
Audience:
Novice to intermediate designers, developers, project managers, managers,
directors, and senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
Moodle, Learning Locker, TechSmith Camtasia,
GoAnimate, and Amazon Web Services.
Jim Farrell
Director, Learning Design and Development
SAS Institute
Jim Farrell is a director of learning design and development at SAS Institute, which he joined in 2015 as a senior eLearning manager. Previously, Jim was a director of technology services at Weejee Learning and was on many award-winning project teams. Prior to Weejee, he was a product manager at Questionmark. Jim has also been an instructional designer and eLearning developer, and he holds a master’s degree in educational technology leadership from George Washington University.
Candace Marles
Manager of Digital Learning
SAS Institute
Candace Marles is the manager of digital learning development at SAS Institute. Candace manages the development of eLearning at SAS, leading a team of instructional designers and eLearning developers and coordinating resources from other groups within education and elsewhere at SAS. Previously, Candace worked as a project manager, training manager, instructor, and instructional designer for Productivity Point International.
LRV104 Integration: Pulling Yourself Together
1:15 PM - 2:00 PM Wednesday, October 25
Expo Hall: Learning Revolution Stage
Do you need to corral your learning ecosystem? Does it provide the data needed to drive timely decision making? Learning ecosystems are growing beyond the learning management system with content management systems, user experience systems, content aggregation, and data warehouses, but making sense of the data they produce can be expensive and time consuming.
In this session, you will learn how to leverage the xAPI and learning record store to consolidate data to drive timely decisions and solve business problems.
In this session, you will learn:
- How to bring disparate learning technologies together for reporting
- That xAPI is not just for content
- How to create an analytics system without the analytics price tag
- How to put effective decision-making tools in the hands of managers
Audience:
Intermediate and advanced developers, project managers, managers, directors, and senior leaders.
Technology discussed in this session:
Talent management systems, learning management systems, learning record stores, xAPI.
Mark Prasatik
Vice President of User Experience Services
Bluewater
Mark Prastik is the vice president of user experience services at Bluewater Learning. Mark assists clients in aligning learning user experience and reporting/analytics to business strategy because he feels that user learning experience and reporting/analytics are the most predictive factors in the adoption of talent and learning systems and solving business problems. Mark has more than 25 years’ experience in employee training in the areas of oil and gas, aviation, retail, financial services, life sciences, and technology. Mark is certified in instructional design, human performance improvement, and project management and is a past president of ATD Houston.
MNX104 Improve Learning Outcomes with Video Caption and Transcripts
1:15 PM - 2:00 PM Wednesday, October 25
Expo Hall: Management Exchange Stage
Video is an integral part of online learning and training strategies. But could you be getting more out of your video content? Without captions, video is inherently inaccessible to deaf and hard-of-hearing users. But are all of your learners missing out if you don’t have captions on your videos? Can learning be improved when captions and searchable video are introduced into the classroom?
This session will share results from a study revealing how 98.6 percent of students found captioning helpful. You will explore how captions improve learning for all students, and you’ll look at how to create a fully searchable online video portal to further improve your learners’ experience. Finally, you’ll learn why captions are useful as a learning aid to improve comprehension, accuracy, engagement, and retention.
In this session, you will learn:
- How students use captions and transcripts to improve comprehension and retention
- Why captions are critical for making video-based learning accessible to all learners
- How captions help different subgroups of learners (ESL, adult learners, and more)
- How to build a searchable video library to make your courses more engaging and interactive
Audience:
Novice to advanced designers, developers, project managers,
managers, and directors.
Josh Miller
Co-Founder, Chief Revenue Officer
3Play Media
Josh Miller is a co-founder and the chief revenue officer of 3Play Media, which provides closed captioning and transcription services to make video accessible, searchable, and more engaging. 3Play Media has over 2,000 customers across industries, including Harvard, MIT, Oracle, Viacom, NBCUniversal, Stanford, Cisco, the US Department of State, P&G, and more. As CRO, Josh oversees the company’s sales and marketing teams and is responsible for new growth. He frequently speaks on closed captioning, video accessibility, and video search. Josh holds a BA from Brown University and an MBA from MIT’s Sloan School of Management.
ELR105 Infuse Awesomeness into Your Soft Skills and Sales Training with Customizable Courseware
2:15 PM - 3:00 PM Wednesday, October 25
Expo Hall: eLearning Revolution Stage
Want to stamp out generic, boring soft skills or sales training? Come see how easy it can be to roll out a fully customized and engaging curriculum using Customizable Courseware.
You’ll get talking points on how learning helps tackle turnover problems and reduce organizational risk. You’ll also receive tips for customizing off-the-shelf courses and using them in a blended learning program. If you use Captivate, Lectora, or Storyline, or blend eLearning with instructor-led training, join this session to learn how the new Customizable Courseware for soft skills and sales will help you infuse awesomeness into your training curriculum.
In this session, you will learn:
- How to increase retention and reduce risk with soft skills or sales training
- How you can roll out a year’s worth of customized soft skills training in a few short weeks—or less
- How to create blended learning using customizable instructor-led and eLearning courses
- How to personalize Customizable Courseware for maximum impact
Audience:
Novice to intermediate designers, developers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
eLearning Brothers Customizable Courseware, Adobe Captivate, Trivantis Lectora Publisher, and Articulate Storyline.
Chris Willis
Director, Product Content
eLearning Brothers
As a creative instructional designer and business consultant, Chris Willis boasts more than 20 years of experience working remotely, leading geographically diverse teams to solve a wide range of business challenges for large enterprise clients. Chris is currently the director of product content for eLearning Brothers, a global leader in corporate learning technology and custom training development solutions. She holds a BS in arts & media from Grand Valley State University.
ELT105 Create More Advanced Content Using iSpring, Right Out of the Box
2:15 PM - 3:00 PM Wednesday, October 25
Expo Hall: eLearning Tools Stage
Augmented reality, virtual reality, artificial intelligence, and other innovations have the potential to transform the L&D industry in exciting ways.
This session will explore how to develop rich, interactive, and responsive content using iSpring tools, right out of the box. You will learn how to create content that is responsive and looks great across multiple cross-platform devices, publishing to HTML5. From complex branching and engaging quizzes to enhanced visuals and embedded interactions—you can create these and so much more. By leveraging existing knowledge of PowerPoint and other online resources, you can develop advanced and robust content using iSpring’s easy-to-use framework.
In this session, you will learn:
- How to create responsive content across multiple devices and platforms
- How to create complex branching and engaging quizzes using iSpring
- How to implement VR and other innovations in eLearning content
- How to augment eLearning content with embedded interactions
Audience:
Novice to intermediate designers, developers, and project managers.
Technology discussed in this session:
HTML5, virtual reality, responsive design, branching, iSpring scenarios, web objects, animation, 360-degree video, JavaScript, and 3-D models.
Michael Sheyahshe
Founder and Technologist
aNm
Michael Sheyahshe, a founder and technologist at aNm, has a vast breadth of experience in information technology, eLearning, and innovation spanning two decades and several industries. His extensive career encompasses design and development of various eLearning and training content, specializing in animation, simulations, and interactive content. Michael is an expert in numerous 3-D software tools, game engines, programming languages, mobile devices, platforms, and coding frameworks. He holds two bachelor of arts degrees from the University of Oklahoma in film and Native American studies, and a master of fine arts degree in 3-D modeling from the Academy of Art University.
EMT105 Reaching Every Device with Articulate 360
2:15 PM - 3:00 PM Wednesday, October 25
Expo Hall: Emerging Tech Stage
Your goal is to provide learners with an engaging learning experience on whatever device they use. But spending countless hours tweaking content for various screen sizes isn’t a great solution.
Come find out how you can solve this challenge with Rise, the responsive course authoring app in Articulate 360. With Rise, all you need is a web browser to quickly create beautiful courses optimized for every screen size.
In this session, you will learn:
- How to create beautiful, responsive eLearning courses with Rise
- How to use the different pre-built lesson types in Rise to create engaging learner experiences
- How to create fully customized lessons with modular blocks
- How to export and share your courses with learners
Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Articulate 360 and Rise.
Arlyn Asch
Chief Technology Officer
Articulate
Arlyn Asch, the chief technology officer at Articulate, has more than 20 years of experience developing innovative eLearning software. Before joining Articulate in 2005, Arlyn was director of engineering for Macromedia, where he led product strategy for Captivate and directed that product’s development team. He also held senior management and engineering roles at eHelp, where he led the development of RoboDemo and RoboHelp. Arlyn is named as inventor on five patents related to eLearning technology.
INN105 Getting Started with Augmented, Virtual, and Mixed Realities
2:15 PM - 3:00 PM Wednesday, October 25
Expo Hall: Innovation Showcase Stage
You may have heard the buzz around AR, VR, and mixed realities. This session will break down and demonstrate each technology so you can understand what it does, where it fits, and how you can take advantage of it in your learning development.
Come explore the tools and resources you can use to prototype and develop content for each technology, and find out how to get started when you get back to your desk.
In this session, you will learn:
- What is required to get started with each technology
- What’s involved with delivering content to your audience
- Which tools you can use to start creating content
- How to use 360-degree cameras to capture environments to share with your learners
- About several amazing examples to get you excited
Audience:
Novice to intermediate designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Browsers for delivering 360-degree content; developing with Oculus Rift and HTC Vive; Apple’s ARKit and Google’s ARCore; Microsoft HoloLens; Google Cardboard; and 360-degree cameras.Nick Floro
Learning Architect/Imagineer
Sealworks Interactive Studios
Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.
LRV105 Performance Support: Injecting Precision Performance into the Learning Practice
2:15 PM - 3:00 PM Wednesday, October 25
Expo Hall: Learning Revolution Stage
Having trouble reaching the personally and geographically diverse new generation of learners? Struggling to drive meaningful, high-precision performance in the workplace while still fostering a strong sense of community and accountability?
NiSource is one of the largest fully-regulated utility companies in the United States. In this session, you will learn the key steps NiSource took in their transformational journey towards a modern, experiential-based learning model. Join us as they share insights gathered from envisioning a new way forward for their workforce, and implementing design, development, and deployment practices to produce high-yield, experiential learning opportunities and targeted, timely, and relevant performance support.
In this session, you will learn:
- How to transform your organization with a focus on performance initiatives and people enablement
- The best practices being used by other participants and in other organizations today
- How to shift organizational emphasis from classroom- to experiential-based learning experiences
- The tools, templates, deliverables, and technology that NiSource used to optimize organizational and individual performance in the workplace
Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders.
Technology discussed in this session:
Learning content management systems (LCMS), learning record stores (LRS), learning management systems (LMS), performance management tools, iPads, Android tablets, touchscreen laptops (mobile data terminals), Xyleme, and Comply 365.
Jennifer Rogers
Director of Learning and Performance Solutions
Bluewater Learning
Jennifer Rogers is the director of learning and performance solutions at Bluewater Learning, where her role is to utilize her more than 15 years of experience in the learning industry and passion for learning transformation to help design, build, support, and sustain best-in-class corporate learning organizations and ecosystems. She daily leverages her learning leadership experience in a large Fortune 200 company, and holds both Certified Professional in Learning and Performance (CPLP) and Project Management Professional (PMP) designations. Additionally, Jennifer holds a BS in communication sciences and an MA in curriculum and instruction from the University of Texas at Austin.
John Leese
Senior Instructional Designer
Nisource
John Leese is a senior instructional designer at NiSource and is responsible for designing training experiences that support both field- and office-based employees in the gas utility industry. John has a bachelor’s degree in communications and certifications in instructional design, and brings experience from his earlier work in the advertising field. During his time at NiSource, he has helped transform the culture of training from a presentation- based approach to an experiential learning environment, focusing on delivering materials that guide learners through all moments of need.
Samantha Gonda
Manger of Instructional Design
NiSource
Samantha Gonda is a manager of instructional design at NiSource. In her five years with NiSource, she has created consistent instructional design processes that are used across the company’s seven-state footprint. With the recent addition of a learning content management system, she was able to implement a “write once, reuse everywhere” methodology within the department. Samantha graduated valedictorian from the Art Institute of Los Angeles, and is always looking for ways to integrate dynamic imagery with engaging, hands-on learning in her team’s instructional design projects.
Hayley Martin
Content Strategy Specialist
NiSource
Hayley Martin is a content strategy specialist at NiSource. Since joining the performance support team in 2016, she has been integral in the development and implementation of a learning content management system that provides a single source of content through standard, repeatable processes. Hayley works closely with the instructional design team to apply the “write once, reuse everywhere” methodology. Hayley holds an MBA from Waynesburg University and an MA in professional writing from Chatham University.
MNX105 How to Create a Content Strategy that Resonates with the Modern Learner
2:15 PM - 3:00 PM Wednesday, October 25
Expo Hall: Management Exchange Stage
Learning leaders need to rethink how they create, manage, and deliver content if they are to meet the needs of the modern workforce. Learning organizations must find ways for their content to serve not only in courses, but the entire learning ecosystem.
In this session, you will learn about the key elements of content strategy and the shifts in mindset required to move from a course-driven approach to an object-based approach that enables any type of learning, in any context, on any device.
In this session, you will learn:
- How to define a high-level content strategy that supports formal and informal learning
- How to create a content map to identify bite-sized learning objects and opportunities for reuse
- How to list key techniques and mindset shifts required for developing bite-sized learning content
- How cloud technology can deliver learning content where learners need and expect it
Audience:
Novice to intermediate designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Learning management system (LMS) and learning content management system (LCMS).
Stuart Grossman
VP of Education and Training
Xyleme
Stuart Grossman, a vice president of education and training at Xyleme, has a rich background in the design, development, and implementation of training systems and performance support tools. Previously, Stuart was a curriculum design manager at Amgen. He also founded a consulting group with Allison Rossett and Bob Hoffman at San Diego State University, bringing together faculty, professional staff, and talented graduate students to create innovative new learning applications. Having spent most of his career at the intersection of technology and instructional design, Stuart has developed training for numerous multinational organizations. He received his master’s degree in educational technology from SDSU.
301 Case Study: Building an Effective and Practical Digital Learning Strategy
3:00 PM - 4:00 PM Wednesday, October 25
St Croix A
Most organizations’ vision of digital learning solutions starts and ends with a focus on creating learning resources for staff on the corporate LMS. One organization wanted to go beyond that to implement a strategy that addressed the full range of digital learning in all aspects of people’s work, from organizational development through staff skills and support.
In this case study session, you will discover how a team designed and implemented a digital learning strategy for a sector of around 200,000 staff, and examine their lessons learned through that process. You’ll also explore how to use the five key components that they found made the digital learning strategy a success: supporting digital learning, developing the digital capabilities of the workforce, developing evidence-informed digital learning experiences, giving credit for learning achieved and applied, and improving the L&D team’s skills in digital learning design.
In this session, you will learn:
- How to create a comprehensive digital learning strategy
- Practical steps you can take to implement digital learning at your organization
- About real-world examples of a digital learning strategy in action
- How to identify the constraints and enablers in delivering your digital learning strategy
Audience:
Intermediate to advanced managers, directors, and senior leaders
(VP, CLO, executive, etc.).
Technology
discussed in this session:
Smartphones and tablets, learning platforms (LMS, xAPI, LRS), interactive
video, digital storytelling, and micro-credentialing.
Keith Quinn
Learning Technologies Manager
Scottish Social Services Council
Keith Quinn, the learning technologies manager for the Scottish Social Services Council, has 30 years’ experience in the social-service sector, with 25 of those years spent in learning and development. Throughout his time at the Scottish Social Services Council, Keith has taken on the lead role for the development and implementation of technology-enhanced learning solutions to support workforce development. He has won a number of awards for this work—the Microsoft Prize for eLearning (at the University of Ulster), the Guardian Public Service Award for Innovation, and most recently a Create in Fife Innovation award for an SSSC project to develop mobile-learning resources. His work has also been featured in case studies developed and promoted by the Adobe Corporation.
302 Going Beyond SCORM: Using xAPI and WordPress as an LMS
3:00 PM - 4:00 PM Wednesday, October 25
Martinique AB
Traditional LMSs are not always the simplest of tools to work with. They can, in some cases, be more complicated, limited in their capabilities, or expensive than what you actually need. But if this is the case, you don’t need to settle for an LMS solution that doesn’t actually fit your needs. What you need instead may be found in an unexpected place: WordPress.
In this session, you’ll learn how to use WordPress, a ubiquitous and easy-to-use content management system, to create a robust LMS platform. You’ll discover how to create and launch eLearning courses using WordPress and xAPI. You’ll also learn how to track user input and progress using a learning record store (LRS). With this approach, you can create the LMS you need in a budget-friendly way.
In this session, you will learn:
- How to create an LMS using WordPress
- How to integrate an LRS with WordPress
- How to extend the features of this LMS to make building engaging learner experiences even easier
- How to track user input from courseware using an LRS
Audience:
Intermediate to advanced developers, managers, directors, and
senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
WordPress, LearnDash LMS, xAPI, GrassBlade LRS,
Paid Memberships Pro, Adobe Captivate, and Uncanny LearnDash Toolkit.
Chris Simental
Co-Founder, Technology Strategist
Ripe Media
Chris Simental is a co-founder and technology strategist at Ripe Media with nearly two decades of experience managing, designing, implementing, and supporting interactive web and mobile applications. He has a wealth of experience in project management, programming, QA, systems integration, and systems analysis, as well as demonstrated success in motivating, coaching, and leading creative teams to achieve excellent results. Chris has been working in the eLearning field for the past 20 years and has held titles including developer, production supervisor, and production manager. He fell in love with computers 30 years ago and never looked back.
303 Developing 360-Degree Learning Video Content
3:00 PM - 4:00 PM Wednesday, October 25
Jamaica AB
The value of virtual reality and 360-degree video content for L&D is quite promising, as the immersive nature of these technologies has the potential to make a major impact on learning and retention when used strategically. However, the actual development of VR and 360-degree video content can at first glance seem daunting, complicated, costly, and even out of reach to most learning organizations. But it doesn’t have to be that way.
In this session, you’ll learn more about implementing 360-degree video content in your own organization from a company that has been using this medium for some time: Samsung Electronics America. You’ll find out how Samsung Electronics America has been using 360-degree video in its own L&D content and how this has been effective. You’ll then explore the technical requirements and skill sets you need to produce and develop your own 360-degree video content. You’ll look in detail at the costs associated with implementing a 360-degree video program in your organization and even experience a live, hands-on demonstration of how to start producing this content yourself.
In this session, you will learn:
- How Samsung develops 360-degree videos for L&D
- What skills you need to begin creating 360-degree video content
- About the real costs of implementing a 360-degree video program in your organization
- How to produce 360-degree video content through a hands-on demo
Audience:
Novice to intermediate designers, developers, managers, directors,
and senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
Samsung Gear 360 camera, Gear VR, Galaxy S8,
Final Cut Pro, and Viar360.
Steven Skiles
Senior Manager, Learning Technology & Multimedia Learning Production
Samsung Electronics America
Steven Skiles is a senior manager of learning technology and multimedia learning production at Samsung Electronics America. A thought leader with over 16 years of experience coaching and influencing business leaders, Steven has worked in financial services, cable broadcast television, and technology. His team at Samsung develops learning innovations including virtual reality learning strategy, multimedia production, and learning environments. Steven is a graduate of the University of California–San Diego and is also a music producer.
304 Case Study: The Evolution of a Gamified Formative Assessment
3:00 PM - 4:00 PM Wednesday, October 25
St Croix B
Has a client ever asked you, “Can’t you just convert classroom training into eLearning?” This is the kind of question eLearning designers dread, particularly when the training in question covers dry content. Sure, you can convert the course to an electronic format, but how do you turn that bare-bones content into an eLearning module that actually helps students learn? With a little creative genius.
In this session, you’ll learn how Advantedge Education turned a face-to-face academic class about nursing laws and practice into a dynamic, gamified, audience-centric formative assessment. The game results revealed that the students had surprising knowledge gaps, which ultimately led the nursing school to overhaul the course curriculum. But the game didn’t get there overnight. This session explores the evolution of this project: getting engagement and feedback from the audience, adapting updated technology, and using agile learning design. You’ll hear about the team’s hurdles and victories, and you’ll leave with practical suggestions for how you can approach your next innovative design.
In this session, you will learn:
- Why games can improve learning outcomes
- How to blend formative assessments with gamified experiences
- How to apply simple elements of gamification using Articulate 360
- About the importance of using agile design to identify pitfalls in your game mechanics
- About the key personalities you need on your testing team
Audience:
Novice to intermediate designers, developers, and managers with
basic knowledge of Articulate Storyline’s built-in variables, states, and
triggers.
Technology
discussed in this session:
Articulate 360, Articulate Storyline 2, SCORM
Cloud, and various web resources.
Lesley Cashman-Peck
President & CEO
Advantedge Education
Lesley Cashman-Peck is the owner of Advantedge Education, where she designs and develops mandatory continuing education for interprofessionals who work in healthcare and K-12 education. An eLearning designer and entrepreneur with over 14 years' experience, Lesley's training in eLearning design is complemented by a bachelor's degree in psychology from Dickinson College and a master's degree in education with a focus on college students from the College of Saint Rose. She's a National Scholar graduate from the Goldman Sachs 10K Small Businesses/Tory Burch Foundation Initiative, and a volunteer teacher with Junior Achievement.
Ann Purchase
Co-President, Curriculum Development
Advantedge Education
Ann Purchase is a co-founder and co-president at Advantedge Education, where she leads curriculum development. As a nurse, entrepreneur, and educator with nearly 40 years’ experience in classroom, clinical, and online settings, Ann has worked at some of the best hospitals in the nation— including University of California–San Francisco, Massachusetts General, and Albany Medical Center—in roles including clinical nurse, educator, and clinical nurse specialist. She holds a master’s degree in nursing education from Sage Colleges. Ann continues to teach students online and in clinical settings.
305 Cardboard: A Look Inside a Rapid VR Project
3:00 PM - 4:00 PM Wednesday, October 25
Antigua A
Virtual reality has been a hot topic in the L&D space recently. Its use in the field is growing, and you can now move past talking about it in theory and explore real examples of VR for training projects. You can see the real-world experience of a learning solution that incorporates VR, and find out what exactly you need to do to create a meaningful learning experience with it.
In this session, you’ll take an inside look at a VR project from idea to launch. You’ll learn how a team planned out this VR learning solution, what design and development processes they used, what obstacles they encountered, how they tested and implemented the final project, and what feedback they received. This behind-the-scenes look will give you insights on the lessons learned from this project, and on what you’ll need to think about as you start your own VR projects.
In this session, you will learn:
- About the components of a VR learning solution
- About the technical requirements for building a VR learning solution
- How to develop a visual, detailed design document for a VR learning solution
- About the team’s experiences and lessons learned from the planning, design, development, and implementation of a VR learning solution
Audience:
Novice to intermediate designers, developers, managers, directors,
and senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
Google Cardboard headsets, smartphones, 3-D graphics,
and VR environments.
Ann Rollins
VP, Custom Solutions and Chief Solutions Architect
The Ken Blanchard Companies
Ann Rollins is a modern learning champion with nearly 30 years of industry experience helping form and execute learning and leadership development strategy for Fortune and Global 500 companies. Unintimidated by global scale, she always has her eyes on the technology horizon and helps clients consider how the technology in our hands outside of work today may have a place inside the learning ecosystem tomorrow. She takes a practical, design thinking approach to support clients as they transform what leadership development (and learning in general) happens in their organizations, and help drive plans to innovate to prepare for what's next.
Myra Roldan
Program Manager, Technical Curriculum
Amazon Web Services
Myra is an L&D thought leader who brings a unique mix of technical, business, and adult education expertise to the game. She is a TEDx speaker, author, and technical designer who has won awards for her learning designs. Her superpower is her natural ability to make complex technical subjects easy to understand by breaking them down in a way that makes it easy to consume and move forward with action. She strives to evoke transformation by doing her part to decolonize technology. Myra works at Amazon and she has earned a Bachelor of Computer Science, MSEd, and an MBA.
306 Case Study: Leverage xAPI to Track Formal and Informal Learning
3:00 PM - 4:00 PM Wednesday, October 25
Bermuda B
Significant learning occurs on the job, but how do you manage and track it? Despite a robust eLearning curriculum, on-the-job training of a geographically dispersed workforce was inconsistent and untamed. The existing LMS lacked the ability to track real-world learning activities, which were too extensive for a paper-based system. Empowering Performance forged a customizable, cutting-edge technology solution that could grow and evolve with the organization.
In this case study session, you’ll find out their answer to this dilemma—replacing the LMS with an xAPI ecosystem. It allowed Empowering Performance to electronically manage eLearning solutions already in place, along with a digital checklist of on-the-job learning objectives. Additionally, they were able to integrate content in other formats (video, ILT, documents, third-party courseware) into a single platform for tracking and reporting organizational learning. Come and learn how an LRS can transform the way you track and deploy formal and informal learning activities. You’ll leave with a better understanding of how this technology can work for you, along with a frank discussion of the challenges they encountered and conquered.
In this session, you will learn:
- How LRS technology can integrate formal and informal learning activities
- Which factors you can evaluate to determine whether this strategy is right for you
- About challenges and pitfalls to avoid when migrating to an xAPI platform
- About data migration considerations you should be aware of when moving from an LMS to an LRS
Audience:
Novice to intermediate developers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Michelle Kelly
Chief Executive Officer
Empowering Performance
Michelle Kelly, chief executive officer of Empowering Performance, founded the company with a strong sense of what works to develop and retain an organization’s most valuable asset—its people. Among her credentials are organizational consulting, curriculum design, multimedia development, training and facilitation, process improvement, and an MS in education, emphasizing HR development. Michelle currently chairs the ATD-GTC eLearning SIG and is a past president of the Rocky Mountain chapter of ATD. She has been a speaker at local, regional, and national human resource and training events, including ATD, SHRM, PACT, Colorado Human Resource Association, and the Denver Metro Chamber of Commerce.
Joann Lynch
Vice President of Client Services
Empowering Performance
Joann Lynch, vice president of client services at Empowering Performance, joined the company after running a successful business that developed custom eLearning solutions for national and international customers across a wide range of industries. She has a strong background in instructional design, eLearning, project management, change management, organizational development, and training. In addition to an MEd in learning technologies, Joann has certificates in synchronous learning design, technical writing, organizational development, and change management. She is also an accomplished facilitator and speaker. Joann’s in-depth knowledge and broad experience give her the insight to think through solutions to meet every client’s unique needs.
307 The Social Network: Using Communities to Enhance Development Programs
3:00 PM - 4:00 PM Wednesday, October 25
Andros AB
Leadership development programs come in numerous shapes and sizes. At many companies, though, logistical constraints limit the scope of these programs to just employees at headquarters, which limits the opportunity for people at other locations to build their leadership skills. World Wide Technology wanted to open its leadership program to employees who were located in remote offices. But how could the company give these employees the same learning experience as those at headquarters?
In this case study session, you’ll learn how World Wide Technology incorporated social learning to connect remote and headquarter employees participating in the leadership program. You’ll learn how to add social learning into a long-term development program, as well as how to foster and encourage growth of a social community. You’ll explore samples of storytelling in social media as it relates to learning, various roles within a social community, and measurements you can use to show the value and difference social learning can make for a learning program.
In this session, you will learn:
- Why social learning is an effective way to continue knowledge sharing and transfer after major events in a learning program
- How to start and foster growth of a social community
- How to use everyday tools to begin social learning in your organization
- About metrics you can use to measure social learning effectiveness
Audience:
Novice to intermediate designers, managers, directors, senior
leaders (VP, CLO, executive, etc.), social media managers, and content managers
who have some level of experience using social media and creating blended or multifaceted
learning programs.
Technology
discussed in this session:
Social media and intranet (NewsGator, Slack, Facebook,
Twitter, LinkedIn, and Microsoft SharePoint).
Erin Patterson
Senior Instructional Designer
World Wide Technology
Erin Patterson is a senior instructional designer at World Wide Technology. In this role, she develops a myriad of learning and performance support solutions, including eLearning, video, infographics, and social communities of practice. Erin has over 10 years’ experience in learning and development, with a passion for—and focus on—learning program creation and management.
308 Strategies for Supporting Complex Skill Development
3:00 PM - 4:00 PM Wednesday, October 25
St Thomas AB
eLearning has a satisfactory set of options if your goal is information delivery or procedural training, but what about creating meaningful eLearning for complex skill development or for the not-so-procedural kinds of problems that show up more and more in the workplace? What about creating learning for those situations where your SME can’t tell you what good performance looks like except to say, “Well, you know it when you see it”?
In situations like these, frameworks from complexity science and the science of expertise development can help you diagnose complex learning problems, and they also help point to eLearning design strategies that can actually address and support complex skill development. In this session, you’ll discuss how variables like frequency of use, tacitness or explicitness, and level of automaticity affect skill development. You’ll find out how to use these variables and models to craft effective eLearning design and assessment strategies for complex learning.
In this session, you will learn:
- How to diagnose a complex skill problem
- How to use complexity models such as the Cynefin framework for learning
- How to use alternative assessment and feedback strategies for complex learning environments
- How to use learner self-assessment as a tool for complex learning
Audience:
Intermediate to advanced designers and managers. Some instructional
design experience is recommended.
Technology
discussed in this session:
eLearning-specific examples, the Cynefin
complexity model, and Ericsson’s skill development research.
Julie Dirksen
Learning Strategist
Usable Learning
Julie Dirksen, a learning strategist with Usable Learning, is a consultant and instructional designer with more than 15 years' experience creating highly interactive eLearning experiences for clients ranging from Fortune 500 companies to technology startups to grant-funded research initiatives. She's interested in using neuroscience, change management, and persuasive technology to promote sustainable long-term learning and behavior change. Her MS degree in instructional systems technology is from Indiana University, and she's been an adjunct faculty member at the Minneapolis College of Art and Design. She is the author of Design For How People Learn.
309 Creating Quick, Easy, and Useful Mobile Performance Support
3:00 PM - 4:00 PM Wednesday, October 25
Montego B
Selling mobile performance support can be challenging. Your clients or business partners may be unfamiliar with these solutions, lack knowledge of mobile technologies, and think they don’t have the resources (developers, time, money) to support these activities. These obstacles can prevent your clients from seeing mobile performance support as a viable solution. But this kind of solution can be much simpler, more budget-friendly, and easier to support than they expect—at least, it is when you know the right tools.
In this session, you’ll learn how you can use Google Forms, Sheets, and add-ons to create sophisticated performance support applications. This session will move beyond simple procedural job aids to use these tools to create applications for decision support trees, checklists, and calculators. You’ll also find out about other inexpensive tools that you can use to expand your capabilities with mobile performance support. By the end of this session, you’ll be able to quickly mock up and deliver sophisticated mobile performance support with minimal costs and development skills.
In this session, you will learn:
- How to create a decision support application in Google Forms
- How to add context-sensitive training to your decision support application
- How to create a rule-based email notification for your form
- About inexpensive tools you can use to create mobile performance support applications
- About types of performance support that can translate to mobile applications
Audience:
Novice to intermediate designers, developers, and managers.
Technology
discussed in this session:
Google Forms, Google Sheets, reporting and form
notification add-ons, Airtable, and Typeform.
Steven Loomis
Senior Learning and Development Consultant
BJC Healthcare
Steven Loomis is an experienced learning and development consultant that has worked in the legal, banking, and healthcare sectors. Steven enjoys exploring evolving technologies and is an occasional contributor to industry sites like Learning Solutions and eLearning Industry. Steven is currently a senior learning and development consultant at BJC HealthCare.
Bradley Eader
Senior Learning Technologist
BJC HealthCare
Brad Eader is a senior learning technologist at BJC HealthCare. He began his educational career with a background in digital entertainment and game design, focusing on interactions and data visualization. Brad is also proficient in Adobe products, as well as Google applications. He spends his time taking complex problems and turning them into simple solutions.
310 The Learning Investments that Help You Keep Your Top Performers
3:00 PM - 4:00 PM Wednesday, October 25
Antigua B
Losing a skilled employee can cost your organization up to twice the employee’s annual salary, making retention a critical cost-saving metric. In today’s economy, people expect more growth out of their jobs, which is evident in the mobility of workers between firms and industries. Giving employees the ability to expand their skills within a company is critical to not only attracting but also retaining the best talent.
In this session, you’ll find out which learning experiences will train your employees to improve productivity and motivate them to be their best. From best practices for engaging employees in social learning, user-generated content sharing, coaching and mentoring, portfolio sharing, social assessment, and game-based learning, you’ll learn how the synthesis of content creation, curation, and feedback can create a system for employee engagement that demonstrates how much your organization values learning and employees, as well as their personal growth and development. Come learn how to build a learning culture in your company to raise the bar for everyone.
In this session, you will learn:
- About high-impact learning experiences that can impact employee engagement and retention
- About learning experiences that Fortune 1000 companies (like MetLife and Walmart) are using to address employee engagement and retention
- How to build a culture of continuous skill improvement into your employee coaching
- How to tailor your learning experiences and find your star achievers
Audience:
Novice to advanced managers, directors, and senior leaders (VP,
CLO, executive, etc.).
Technology
discussed in this session:
Learning environments (such as Moodle and Brightspace)
and content and tool providers (such as Pearson and Concentr).
Koreen Pagano
Founder & CEO
Isanno, Inc.
Koreen Pagano, founder and CEO of Isanno, Inc., is a globally recognized product leader with deep expertise in learning technologies, skills strategy, AI, analytics, and immersive technologies. Koreen has held product leadership roles building go-to-market strategies and technology and content products for learning, skills, and talent markets at Lynda.com, LinkedIn, D2L, Degreed, and Wiley. Koreen previously founded Tandem Learning in 2008, where she pioneered immersive learning through virtual worlds, games, and simulations. She has taught graduate courses at Harrisburg University and provided advisory and consulting services to emerging tech companies in the VR and education markets. Koreen is a seasoned international speaker and author of the book Immersive Learning.
311 It’s Not Me, It’s You: Breaking Up with Your LMS
3:00 PM - 4:00 PM Wednesday, October 25
Trinidad AB
Why do so many companies struggle to optimize the impact and ROI of learning management systems? One problem is that people’s learning preferences have moved beyond what most LMS experiences allow. Another issue is that companies can’t afford to invest in tools that don’t add value to their business priorities. A team at InsideView needed to resolve this dilemma quickly.
Join this case study session to find out why the InsideView team made the strategic decision to break up with their LMS, how they pursued other options for delivering customer and employee training, and what you can learn from their experience. You’ll learn how to lead a discovery process with key stakeholders so you can uncover the most important concerns and metrics for success. You’ll explore how to prioritize and balance technical requirements with business demands, including how to reprioritize when things change. You’ll also discover what happened when InsideView implemented its new training hub and how this impacted everything from content strategy to the learning and IT ecosystem.
In this session, you will learn:
- About the challenges and opportunities of making a significant tech transition
- How to avoid drowning in a sea of learning technologies by focusing on the business outcomes that you need to achieve
- How to negotiate different stakeholder needs, manage expectations, gain buy-in, and drive phased results
- How to design, build, and communicate a practical, scalable strategy while navigating unexpected land mines and roadblocks
- How to pivot and iterate as new lessons emerge through trial and error
Audience:
Novice to intermediate designers, developers, project managers,
managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
Learning management systems, WordPress, Google
Analytics, Articulate Storyline, Vimeo, Wistia, Highspot, and Google Drive.
Grace Tang
Senior Instructional Designer
InsideView
Grace Tang is a senior instructional designer at InsideView. She is a people, learning, and business geek with over 14 years of experience designing and creating diverse learning experiences for corporate, nonprofit, and public professionals. More recently, Grace has helped build and steer startup sales, customer, and business enablement initiatives at Sunrun, New Relic, and InsideView. In the last four years, she has led and managed three large-scale LMS implementations and transitions at these companies.
312 Lights, Camera, Audio! Better Video with the Basics
3:00 PM - 4:00 PM Wednesday, October 25
Bermuda A
You’ve heard you should be making videos, but the reality is that there are barriers to starting and barriers to improving. What factors will most influence audio? What type of microphone or camera should you use? Can a training professional really use a cellphone to make a video? And what about adding lighting? What are the steps and tools you need to create effective and impactful learning videos?
During this session, you’ll look at three major categories that impact the video creation process: lighting, audio, and cameras. In each section, you’ll go beyond simple tips and look at which tools you need (even if you’re on a budget), and you’ll hear actionable advice on creating better videos. You’ll get hands-on with lights and set up three-point lighting, look at various microphones and how to best use them, and walk through multiple camera options. You’ll also get tips on how to cut costs without ruining quality.
In this session, you will learn:
- About the basics of three-point lighting, tips for setting it up, and suggested light types
- About the best type of microphone for your situation and tips for recording the best-quality audio
- About different types of cameras and how to decide which type will work best for your needs
- Tips for improving quality when creating videos without busting budgets
- About resources that can help you go deeper in learning about video
Audience:
Novice to intermediate designers and developers.
Technology
discussed in this session:
Lighting (LED, lightboxes, cans with CFL bulbs), microphones
(lapel, shotgun, desktop), and cameras (DSLR, GoPro/sports, smartphone, camcorder).
Matthew Pierce
Learning & Video Ambassador
TechSmith
Matthew Pierce, learning & video ambassador from TechSmith, has created videos for learning and marketing for over a decade. He is the lead behind TechSmith Academy, a free platform teaching video and image creation for business, which has been used by tens of thousands of users. He is host of The Visual Lounge Podcast from TechSmith, which streams live on Youtube and LinkedIn weekly. Matthew is a regular speaker at multiple learning and development-focused conferences and is a regular contributor to various training publications.
313 Interactive Virtual Simulations to Improve Interpersonal Skills
3:00 PM - 4:00 PM Wednesday, October 25
Barbados AB
As the workplace becomes more virtual and distributed, soft skills training is more important than ever. Also, as artificial intelligence automates basic technical skills and work processes, many occupations increasingly require strong interpersonal skills for new roles and responsibilities. However, when it comes to soft skills, traditional online learning programs may do a good job teaching what to do, but they don’t always give opportunities for learners to apply how to do it, especially in “true to life” situations.
In this session, you’ll find out how virtual simulation can provide a safe practice space to learn from mistakes and improve day-to-day performance quickly. Though it once was used only in aviation and military sectors, virtual simulation is becoming a prominent and scalable tool in a multitude of sectors for different learning needs. You’ll look at why and how virtual simulation is currently being integrated into learning programs, and what strategies you’ll need to use this tool to improve and assess complex interpersonal skills.
In this session, you will learn:
- Where artificial intelligence stands today, and what it means for soft skills training
- Why virtual simulation is a necessary adult learning tool
- How virtual simulation for soft skills can be delivered at the scale and speed of business today
- Strategies to incorporate virtual simulations into current programs
- Strategies to measure results of a training program using simulation assessments
Audience:
Novice to intermediate designers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Virtual reality, scenario-based learning design, and artificial intelligence.Anna Strasshofer
Business Development Associate
Mursion
Anna Strasshofer is a business development associate at Mursion. She is a recent MBA graduate from the Rollins College Crummer Business School and leads projects on the market research and efficacy of simulation-based learning for multinational organizations. With a background in hospitality and restaurant management, Anna joined Mursion in 2017 because she believes that large organizations need better digital tools that give young professionals opportunities to learn from mistakes safely and become better leaders.
Brentt Brown
Director of Business Strategy
Mursion
Brentt Brown is a director of business strategy at Mursion. He is responsible for helping the company expand its groundbreaking training platform to new verticals, secure partnerships to fund R&D efforts, and raise awareness about the power of virtual simulation for occupations that require complex interpersonal skills. Brentt has a master’s in public policy from the University of California–Berkeley, and has published numerous articles and research reports.
314 The Learning Analytics Revolution: Are You Ready?
3:00 PM - 4:00 PM Wednesday, October 25
Montego A
The corporate training industry is awakening to the need for significantly better reporting and improved accountability across all organizational divisions. The advanced data enabled by a new generation of training development tools will allow businesses to make smarter decisions and formulate competitive strategies based on highly credible and timely insights.
This session will examine the powerful effects of more sophisticated learning, designed for deep data analysis, and how to implement such a solution in your organization. You will learn from a complete end-to-end case study of a highly engaging and effective learner experience that includes virtual reality, and that simultaneously drives deep data analysis for business insights. You will explore the process, roles, and skill sets required at each stage, and you’ll gain tools to help you develop your own overarching strategies and communicate with stakeholders.
In this session, you will learn:
- About the process, roles, and skill sets you need to achieve a robust learning measurement and analytics culture in your organization
- About tools that can assist in developing a road map or strategy to redefine training as an effective, data-focused division driving business impact
- How to communicate the vision and requirements to achieve deep measurement to other stakeholders, business leaders, peers, and teams
- How to separate useful and meaningful data from the noise
Audience:
Intermediate to advanced managers, directors, and senior leaders
(VP, CLO, executive, etc.) with interest in the future of learning
technologies, decision-making authority, or the responsibility to manage
change.
Technology
discussed in this session:
Virtual reality, mobile (tablets), and desktop eLearning, as well
as an analytics back-end.
Glenn Bull
CEO & Founder
Skilitics
Glenn Bull is the founder and CEO of Skilitics, which is the creator of an enterprise training development platform designed for integrated learning measurement. The Skilitics platform is fast gaining attention globally for its disruptive and innovative approach to training design and measurement. Glenn is the visionary behind this cloud-based solution and spearheads the company’s global strategy. He is also the editor of TheNewID.com training comic, contributed to by many of the industry’s key thought leaders. Glenn is one of six members of The eLearning Guild Academy’s Advisory Council.
315 BYOL: Lightboxes—4 Uses for Storyline’s Hidden Gem
3:00 PM - 4:00 PM Wednesday, October 25
Montego DE
In Articulate Storyline, a lightbox slide behaves much like a popup window, with all the programmatic logic assigned by a single trigger. While its most common usage is the default out-of-the-box behavior, there are actually many different options for leveraging the lightbox trigger in a variety of ways. It can allow you to quickly solve the problem of where to insert new content; or it can give you a more robust and flexible way of presenting references or resources where they can be accessed globally from anywhere in an eLearning course. These more unusual applications give you easy ways to design a wider range of user experiences in Storyline.
In this BYOL session, you’ll learn how to implement four uses of lightboxes: isolated, global, sequential, and interactive. You’ll find out how each type works and what situations it works best for. You’ll then build an example of each type of lightbox while also learning the differences of each concept in a use case. You’ll also receive several lightbox files so you can continue practicing after the session ends.
In this session, you will learn:
- About four uses for lightboxes in Articulate Storyline
- About different design approaches that use lightboxes
- How to leverage the lightbox trigger for alternate uses
- How to build four types of lightboxes: isolated, global, sequential, and interactive
Audience:
Novice to intermediate designers and developers with basic
knowledge of Articulate Storyline.
Technology
discussed in this session:
Articulate Storyline.
Participant
technology requirements:
A PC laptop running a licensed copy of
Articulate Storyline (any version) or the 30-day free trial of Articulate
Storyline 360.
Kevin Thorn
Director of Development
Artisan E-Learning
Kevin Thorn holds an EdD in instructional design and technologies and is an award-winning eLearning designer and developer. He is the director of development for Artisan E-Learning, and principal owner of NuggetHead Studioz, LLC., a boutique studio specializing in consulting and developing custom learning experiences. Kevin combines his skills in technology, instructional design, eLearning development, illustration, graphic design, animation, video, and educational comics to develop innovative learning solutions. He is a well- known industry speaker and trainer in visual communication, eLearning development, and design workflows and is a certified facilitator in LEGO® Serious Play® methodologies. ?
316 BYOL: The Magic Behind Interactive Webinars
3:00 PM - 4:00 PM Wednesday, October 25
Montego C
Have you ever watched a really engaging web-based conference session and wondered, “How’d they do that?” When slides or polls appear or videos pop up and play automatically, it’s not magic! There’s a person behind every action who must click, type, or drag to make things happen. And learning how to use these features when you run your own webinars is surprisingly easy.
If you’ve always been a participant and never a presenter, this session will give you a behind-the-scenes peek at how interactivity in webinars can be done. To get started, you’ll explore the Adobe Connect software from a presenter’s point of view so you can see what aspects of it you’ve been missing. You’ll find out more about how to choose the right kind of webinar room to set up, which settings you’ll want to customize to get ready for interactions, how to work with participant questions and tech problems, and what the main differences are between the presenter view and the participant view.
In this session, you will learn:
- How to choose the right type of webinar room (meeting, training, event, webinar) for your event
- How to customize settings and features to accommodate planned interactions
- Why you’ll want to document your delivery plan in a shared location
- How to communicate with team members using secret and private messaging
- How to manage participant questions and technical issues
- How you can deliver consistent sessions using templates
- What presenters do that participants don’t see
Audience:
Novice to intermediate designers, managers, and online event
producers. Attendees should have some experience with virtual classrooms,
especially Adobe Connect.
Technology
discussed in this session:
Adobe Connect.
Participant
technology requirements:
Laptop or smart device with Adobe Connect app installed.
On your PC or Mac, run the Meeting Connection Diagnostic in advance:
https://admin.acrobat.com/common/help/en/support/meeting_test.htm
Karen Hyder
Online Event Producer and Speaker Coach
Kaleidoscope Training and Consulting
Karen Hyder, online event producer and speaker coach at Kaleidoscope Training and Consulting, has been teaching about technology since 1991, when she delivered instructor-led software courses for Logical Operations. She was promoted to director of trainer development, helping trainers improve skills and earn certifications. In 1999 she created a course for trainers using virtual classrooms, and helped launch The eLearning Guild Online Forums in 2004. She continues to host The Guild’s Best of DemoFest, and was honored with the Guild’s Guild Master Award. Currently, Karen provides coaching and production support for a series of online courses at Hearing First, a not-for-profit that serves audiology professionals earning CEUs.
ELR106 How to Build a Real Game in Storyline 3
3:15 PM - 4:00 PM Wednesday, October 25
Expo Hall: eLearning Revolution Stage
Have you ever wanted to build a fully fledged game in Articulate Storyline? Gaming is all the rage in eLearning, but without a sizable budget or external vendors, options are limited. Game elements in authoring tools are usually reduced to themed quizzes, with little actual gaming involved.
However, it is possible to get some pretty deep gameplay from off-the-shelf tools. In this session, you’ll look at the process and challenges of creating and customizing games in Storyline 3, and you’ll find out how eLearning Brothers simplified that process with a new offering.
In this session, you will learn:
- About the production process for creating custom games in Storyline 3
- How to review issues and challenges associated with custom game development in Storyline 3
- About further customization of eLearning Brothers’ off-the-shelf games
- How to examine key design elements to move your Storyline 3 gaming elements to the next level
Audience:
Novice to advanced designers and developers.
Technology discussed in this session:
Articulate Storyline 3 and gamification.
Bill Milstid
Sr. Designer/Developer
eLearning Brothers
Bill Milstid, a senior designer/developer at eLearning Brothers, has worked in the eLearning industry for roughly a decade in various roles on both the instructional design and development side. He is part of eLearning Brothers’ template division, where he spends most of his days troubleshooting new and exciting ways to help awesome folks build awesome things.
ELT106 eLearning Accessibility: How Changing Section 508 Laws Can Impact Your Design
3:15 PM - 4:00 PM Wednesday, October 25
Expo Hall: eLearning Tools Stage
The accessibility standards in Section 508 are changing. That means if you provide learning technologies or services to a federal agency, or even use Section 508 as your organization’s guidelines for accessibility, you’ll need to ensure your eLearning and other digital content meets the updated standards. But do you know what those new standards are, when they’re changing, and how to best design for them?
In this session, you’ll find out more about the Section 508 refresh and what these changes mean when it comes to successfully creating accessible content that adheres to the law. You’ll learn how these changes may impact the way you currently design for accessibility and discover what guidelines, tools, and resources you can use to develop and test your web-based content to make sure it meets these standards. You’ll also look at specific examples of accessible courses built with both Lectora and Storyline, and explore each authoring tool’s accessibility strengths and weaknesses.
In this session, you will learn:
- How Section 508 is changing
- How the revised law relates to the Web Content Accessibility Guidelines (WCAG) and what it takes to meet the success criteria of WCAG in your eLearning courses
- Which tools and checklists you can use to develop and test accessible eLearning
- Development tips you can use to create accessible content in Storyline and Lectora
- How examples of actual courses built for accessibility work and were developed
- How making accommodations for accessibility will change your design approach and outcomes
Audience:
Novice to advanced designers, developers, project managers,
managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
Microsoft PowerPoint, Articulate Storyline, Trivantis
Lectora, and the iPad.
Tanya Seidel
VP, Finance & Technology
Artisan E-Learning
Tanya Seidel is a vice president of finance and technology at Artisan E-Learning and has over 10 years of experience in the eLearning industry. In addition to managing Artisan’s finance, technology, and marketing landscapes, she is involved in the development and delivery of eLearning courses for a variety of clients and is well-versed in accessibility (Section 508 and WCAG), responsive design, SCORM, and xAPI. Tanya spent more than seven years working for Trivantis, the makers of Lectora. She has been involved not only in creating instructor-led and web-based training programs and materials, but also in leading the design and development of eLearning authoring software and LMSs.
EMT106 Using Facebook Messenger Bots as Training Reinforcement Tools
3:15 PM - 4:00 PM Wednesday, October 25
Expo Hall: Emerging Tech Stage
Organizations can have serious technology infrastructure challenges when it comes to engaging learning groups in the ongoing conversation and reinforcement activities necessary for effective learning. Existing tools are often expensive and difficult to implement, and even if you get them implemented, it can be a struggle to get participants to engage with them.
Carrying on a conversation via Facebook Messenger is a great way to solve the post-training learner accessibility challenge, and Messenger bots are an easy, out-of-the-box solution to engage learners. In this session, you will learn how to set up and configure a Facebook page for your Messenger bot. You will explore how to design your reinforcement bot using the Mobile Coach authoring platform. You will learn how to manage the user experience via your bot and create reporting based on learner engagement to prove ROI. This session will include a fun, hands-on demo to experience what this solution feels like.
In this session, you will learn:
- About configuring a Facebook page for your Messenger bot
- How to leverage the Mobile Coach authoring platform
- Techniques to manage the user experience via your bot
- How to create reporting based on learner engagement to prove ROI
- How to communicate the value proposition to skeptical internal stakeholders
Audience:
Novice to advanced designers, developers, project managers,
managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
Facebook pages, Facebook Messenger, Microsoft Bot
Framework, and the Mobile Coach bot platform.
Vince Han
CEO
Mobile Coach
Vince Han is the founder and CEO of Mobile Coach and a frequent speaker at conferences such as Training Conference, DevLearn, Learning Solutions, the Learning Conference, ATD ICE, ATD Techknowledge and others. He holds an MBA from the MIT Sloan School of Management. Vince is an industry thought- leader for learning and learning technology with an emphasis on artificial intelligence and chatbot technology. Vince has founded several successful technology companies and resides in Utah.
INN106 Interactive Video Examples: Learning from the Best
3:15 PM - 4:00 PM Wednesday, October 25
Expo Hall: Innovation Showcase Stage
Interactive video for training and learning is an extremely beneficial method of engaging viewers and increasing knowledge transfer. Many people have heard of interactive video but might not know how to get started, the best practices, what’s possible, or how it works with tools they already use. This session will help companies and institutions add an engaging asset to their toolbox and be better informed in their video strategy planning.
This session will focus on the 30 best interactive videos in the eLearning and training space, discussing viewer engagement tactics, best practices, adaptive experiences, branching, scalability, production quality, data collection, and integration into existing learning strategies. You will learn best practices of interactive video and how other educators are leveraging interactive videos in their curricula. You will learn how to scale interactive video strategies, and you’ll learn how to leverage the data you obtain from viewer engagement with interactive videos.
In this session, you will learn:
- Best practices of interactive video
- How other educators are using interactive videos for learning
- How to scale interactive video strategies
- How to leverage data from viewer engagement with interactive videos
Audience:
Novice to advanced project managers, managers, directors, and
senior leaders (VP, CLO, executive, etc.).
Technology
discussed in this session:
Interactive video (from a variety of sources and
technologies) on laptop, tablet, and mobile.
Chris Ladouceur
Product Manager
HapYak Interactive Video
Chris Ladouceur is currently a product manager at HapYak Interactive Video. A veteran of startups, Chris accepted the creative director role at HapYak and has been making video work like the rest of the web for the last few years. He works directly with Fortune 1000 companies on interactive experiences ranging from eCommerce and digital marketing to corporate communications, training, and eLearning, helping connect business goals with viewer experience through a combination of creative, and interactive video technology.
LRV106 What Managers Want
3:15 PM - 4:00 PM Wednesday, October 25
Expo Hall: Learning Revolution Stage
Do your managers have the talent and learning information they need to make timely decisions? Is finding the right information at the right time a nightmare or a dream? Most talent and learning applications are either light on reporting capability or too complex for timely business reporting needs.
In this session, you will learn how United Airlines combined talent system data with business data to put the right information in the hands of management at the right time with one click access.
In this session, you will learn:
- What managers consider as the minimum requirement for reporting
- How to create the right user experience for reporting and analytics
- The most effective reports for talent development
- How to combine talent and business data to solve business problems
Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders.
Technology discussed in this session:
Talent systems, content management systems (CMS), Amazon Web Services, Cornerstone OnDemand
Mark Prasatik
Vice President of User Experience Services
Bluewater
Mark Prastik is the vice president of user experience services at Bluewater Learning. Mark assists clients in aligning learning user experience and reporting/analytics to business strategy because he feels that user learning experience and reporting/analytics are the most predictive factors in the adoption of talent and learning systems and solving business problems. Mark has more than 25 years’ experience in employee training in the areas of oil and gas, aviation, retail, financial services, life sciences, and technology. Mark is certified in instructional design, human performance improvement, and project management and is a past president of ATD Houston.
Mike Keating
Manager—Learning Technology & Training Services
United Airlines
Mike Keating is the manager of learning technology and training services for United Airlines. He has been with the airline for 31 years, most of which he has spent supporting operational divisions with their training needs. Over the last five years he has served as the LMS administrator for the enterprise and United’s business partners. Prior to his current role, Mike led a team of learning professionals that created, maintained, and delivered comprehensive learning content required to meet regulatory requirements. Throughout the years, Mike has shared his knowledge of the best use of innovative learning technologies through the use of standardized development tools at United Airlines.
MNX106 10 Practical Tips for Making Mobile Learning Great
3:15 PM - 4:00 PM Wednesday, October 25
Expo Hall: Management Exchange Stage
With so many learners using mobile technologies, instructional designers and training managers feel pressure to approach content development with the mobile experience in mind and take a mobile-first approach. It’s difficult to determine exactly what considerations to include in the content development process, and how to evaluate and create a learning experience that appeals to learners on a variety of devices.
In this session, you will learn a framework for approaching content development for consumption across devices and evaluating how and where learners will engage with your content. You’ll also learn 10 different tips for creating eLearning that appeals to mobile audiences. These tips will include specific tactics and technologies for content creation that are designed to increase learner retention and improve learner experience on mobile devices.
In this session, you will learn:
- A framework for approaching content development for cross-device or mobile learning
- About considerations for mobile learning development
- Several techniques for retaining learners on mobile
- A few easy ways to improve content with modern technologies
- Techniques for improving learner experience on mobile
Audience:
Novice to intermediate designers, developers, project managers,
and managers.
Technology
discussed in this session:
Mobile technologies, learning management systems,
content authoring tools, and podcasts.
Linda Schwaber-Cohen
Head of Training
Skilljar
Linda Schwaber is head of training at Skilljar. Her expertise lies in building and growing onboarding and training programs at software startups. After teaching for several years in K-12 and university settings, she shifted gears and began to develop programs to help customers adopt and see the value in B2B software purchases. Prior to joining Skilljar, a Seattle-based customer onboarding and training platform, Linda managed customer onboarding and enablement at Simply Measured, a social media analytics SaaS company.
GS02 KEYNOTE: Embracing Technology-Based Creativity
4:15 PM - 5:15 PM Wednesday, October 25
Grand Ballroom
We’re pleased to be welcoming back Glen Keane for a follow-up to the spellbinding keynote he delivered at Learning Solutions Conference & Expo earlier this year. If you missed Glen Keane’s keynote in the spring, you’re in for a real treat. If you did see his earlier keynote, be prepared to be wowed once again!
Creativity is at the heart of both learning and the work of learning professionals. But what happens when technology changes the paradigm? Perhaps no industry has been disrupted by technology more than animation, as the hand-drawing of the past has been almost completely replaced by computers. In this keynote session, you will learn from Glen Keane, a 38-year veteran of Walt Disney Feature Animation. Mr. Keane will share the story of his legendary career. You will learn how technology repeatedly disrupted his work, and how he embraced these changes rather than resisting them. You will discover how he took what he knew of animation and used technological change to enhance his creativity. You will see examples of this creativity and innovation come to life onstage as Mr. Keane shares how his art has evolved from hand-drawn to computer animation, and how it continues to evolve into the growing space of virtual reality and beyond.
Glen Keane
Animator and Disney Legend
Walt Disney Animation Studios
Glen Keane, a Disney Legend, is an animator and the founder of Glen Keane Productions. Over his 38 years with Walt Disney Feature Animation, Mr. Keane created and animated such legendary characters as the Little Mermaid, Aladdin, Pocahontas, the Beast, and Tarzan. He also served as supervising animator and executive producer on Tangled. Mr. Keane joined Disney in 1974, where he trained under legendary animators and began his journey animating scenes on The Rescuers. In 2012, he left Disney and launched Glen Keane Productions; the following year, he created Duet, a hand-drawn interactive film, for Google’s Spotlight Stories. Among numerous awards he has received, Mr. Keane was a 2013 Disney Legend Award honoree. He continues to create personal projects that push the boundaries of animation.
MNX107 It’s Time to Play the Feud … Yukon Feud!
5:30 PM - 6:15 PM Wednesday, October 25
Expo Hall: Management Exchange Stage
Get ready to play the Feud … Yukon Feud! In this fun-filled session, you’ll see how easy it is to take an off-the-shelf course and customize it for your organization in just minutes with Rapid Course. You’ll also learn how to escape costly annual renewal and per-learner fees. To cap off the event, you can test your knowledge by playing the Feud!
Stop by Yukon Learning (Booth 201) before the expo to participate in the audience poll, which automatically enters you in the grand prize drawing: a chance to win an iPad Mini. Come on down and play!
In this session, you will learn:
- How to create a true custom off-the-shelf course in five minutes
- How Rapid Course is different than any other product on the market
- How easy customizations are in Rapid Course
- How to have fun playing the Yukon Feud!
Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
An Articulate Storyline 360 course and a published Articulate Storyline game.
Stefanie Lawless
VP Training
Yukon Learning
Stefanie Lawless is the vice president of training at Yukon Learning, where she manages the design and development of customizable off-the-shelf courseware in Rapid Course and provides virtual training for the Articulate suite of tools. She has spent more than 10 years training people on software products and policies, as well as developing eLearning content and custom courseware for organizations worldwide. Stefanie holds a BS in information technology and an MBA from Western Governor's University.