MB01 Orientation and Docent Morning Buzz
7:30 AM - 8:15 AM Wednesday, October 24
Montego A
Jump-start your day—and your networking—with Morning Buzz, the popular early-bird discussions held each morning of DevLearn. Grab your coffee, pull up a chair, and join a casual conversation around an important topic. Share your best practices, insights, and tips while learning from one another’s experiences.
Karen Hyder
Online Event Producer and Speaker Coach
Kaleidoscope Training and Consulting
Karen Hyder, online event producer and speaker coach at Kaleidoscope Training and Consulting, has been teaching about technology since 1991, when she delivered instructor-led software courses for Logical Operations. She was promoted to director of trainer development, helping trainers improve skills and earn certifications. In 1999 she created a course for trainers using virtual classrooms, and helped launch The eLearning Guild Online Forums in 2004. She continues to host The Guild’s Best of DemoFest, and was honored with the Guild’s Guild Master Award. Currently, Karen provides coaching and production support for a series of online courses at Hearing First, a not-for-profit that serves audiology professionals earning CEUs.
Tracy Parish
Education Technology Specialist
Parish Creative Solutions
Tracy Parish is an accomplished instructional designer, eLearning developer, and consultant based in the Greater Toronto area. With a unique blend of skills in computer programming, adult education, and eLearning design/development, she has built a successful career in instructional design. With over 18 years of experience in instructional design, development, LMS implementation and administration, Tracy is a respected figure in her field. She is a speaker, active Articulate Community Hero, co-host of the Toronto Storyline User Group and webcast Nerdy Shop Talk, the marketing director for the Canadian eLearning Conference, and moderator of the monthly Twitter event #lrnchat.
Melissa Chambers
Online Instructional Specialist
MSC Consulting
Melissa Chambers is an online instructional specialist at MSC Consulting and a contract speaker coach/host for The Learning Guild's Online Forums and Guild Academy. Melissa has over 20 years' experience in creative media production, project and change management, online instructional design, and eLearning strategy development, and has been designing, producing, and coaching for synchronous online programs since 2002. She holds a master's degree in instructional design for online learning, and has spearheaded award-winning programs in eLearning, process improvement, and strategic development. Melissa has a passion for lifelong learning, technology, cultivating creativity, and having fun while working.
Bianca Woods
Customer Advocacy Manager
Articulate
Bianca Woods is a customer advocacy manager at Articulate. Her past experience includes working on the community and event programming for the Learning Guild, learning and communications roles at BMO Financial Group, and teaching art. Bianca is passionate about how visual design and multimedia can help people learn, loves test-driving new technology, and collects photos of bizarre warning signs.
MB02 Designing a Data Strategy
7:30 AM - 8:15 AM Wednesday, October 24
St. Croix A
Jump-start your day—and your networking—with Morning Buzz, the popular early-bird discussions held each morning of DevLearn. Grab your coffee, pull up a chair, and join a casual conversation around an important topic. Share your best practices, insights, and tips while learning from one another’s experiences.
Margaret Roth
Chief Customer Experience Officer
Yet Analytics
Margaret Roth is the chief customer experience officer at Yet Analytics, a Baltimore-based company that provides tools and solutions to improve learning and talent development. Margaret is interested in the development and design of connected learning environments that leverage xAPI and blended learning. Her background is in experiential education, curriculum design, teaching, and team development. She is the VP of community impact for the Junior League of Baltimore, a member of the SXSWedu Advisory Board, and a co-founder of EdTechWomen. Margaret received her BA in English and environmental earth science and her MA in teaching from Johns Hopkins University.
Allie Tscheulin
VP Business Development
Yet Analytics
Allie Tscheulin is the VP of business development at Yet Analytics. She is passionate about demystifying the Experience API (xAPI), the open-source data specification, so professionals and organizations can get the most from their learning initiatives. Allie works with organizations to design, develop, and execute learning and performance analytics to better employees and learners alike.
MB03 Curation in the Workplace
7:30 AM - 8:15 AM Wednesday, October 24
Bermuda AB
Jump-start your day—and your networking—with Morning Buzz, the popular early-bird discussions held each morning of DevLearn. Grab your coffee, pull up a chair, and join a casual conversation around an important topic. Share your best practices, insights, and tips while learning from one another’s experiences.
Mike Taylor
Learning Consultant
Mike Taylor
With over two decades of real-life, in-the-trenches experience designing and delivering learning experiences, Mike Taylor understands that effective learning isn't about the latest fad or trendy new tools. Known for his practical, street-savvy style, Mike is a regular and highly-rated speaker at industry events, and consults on learning design and technology at Nationwide in Columbus, Ohio. Mike holds an MBA degree from Ohio University and a master's degree in educational technology from San Diego State University.
MB04 Design Thinking
7:30 AM - 8:15 AM Wednesday, October 24
Montego C
Jump-start your day—and your networking—with Morning Buzz, the popular early-bird discussions held each morning of DevLearn. Grab your coffee, pull up a chair, and join a casual conversation around an important topic. Share your best practices, insights, and tips while learning from one another’s experiences.
Kristin Machac
Design Thinking Consultant
Kristin Machac is a Design Thinking consultant She has more than a decade of instructional design experience in corporate and higher education environments. Kristin has led creative thinking and problem-solving workshops, and she has presented regionally and nationally on topics such as solving business problems with design thinking, enhancing online learning with personal interaction, and applying design thinking to course design.
Holly Cline
Department of Design Chair and Professor of Interior Design
Radford University
Holly L. Cline is a department chair for the Department of Design and the online MFA in design thinking at Radford University. She holds a PhD and earned her degrees from Virginia Tech, University of Kentucky, and Centre College. Holly is certified by the National Council for Interior Designers (NCIDQ), is a LEED accredited professional, and has taught for over 21 years. She is passionate about finding innovative solutions and innovation within the parameters of design thinking and socially responsible design. Holly has received numerous professional awards, been a keynote speaker for multiple organizations in Virginia, and presented both nationally and internationally.
MB05 More Effective Virtual Classrooms
7:30 AM - 8:15 AM Wednesday, October 24
Andros AB
Jump-start your day—and your networking—with Morning Buzz, the popular early-bird discussions held each morning of DevLearn. Grab your coffee, pull up a chair, and join a casual conversation around an important topic. Share your best practices, insights, and tips while learning from one another’s experiences.
Jennifer Hofmann Dye
Founder and President
InSync Training
Jennifer Hofmann Dye is founder and president of InSync Training. She specializes in the design and delivery of engaging, innovative, and effective modern blended learning. Jennifer has written and contributed to a number of well-received and highly-regarded books including The Synchronous Trainer's Survival Guide: Facilitating Successful Live Online Courses, Meetings, and Events and Live and Online!: Tips, Techniques, and Ready to Use Activities for the Virtual Classroom. Her latest book, Blended Learning (ATD, 2018), introduces a new instructional design model that addresses the needs of the modern workplace and modern learners.
MB06 Video Strategies for Learning
7:30 AM - 8:15 AM Wednesday, October 24
Montego DE
Jump-start your day—and your networking—with Morning Buzz, the popular early-bird discussions held each morning of DevLearn. Grab your coffee, pull up a chair, and join a casual conversation around an important topic. Share your best practices, insights, and tips while learning from one another’s experiences.
Josh Cavalier
Founder
JoshCavalier.ai
Josh Cavalier has been creating learning solutions for corporations, government agencies, and secondary education institutions for nearly 30 years. He is an expert in the field of learning & development and has applied his industry experience to the application of ChatGPT and other Generative AI frameworks for business and life skills. Josh is passionate about sharing his knowledge and has a popular YouTube channel that shares tips and tricks on Generative AI. He is a seasoned speaker, presenting at conferences like DevLearn, Learning Solutions, ATD ICE, TechKnowledge, NAB, and Adobe MAX.
MB07 Stretching Your Training Budget with No- or Low-Cost Tools
7:30 AM - 8:15 AM Wednesday, October 24
Jamaica AB
Jump-start your day—and your networking—with Morning Buzz, the popular early-bird discussions held each morning of DevLearn. Grab your coffee, pull up a chair, and join a casual conversation around an important topic. Share your best practices, insights, and tips while learning from one another’s experiences.
Carol Munir
Sr. Director
ADP
Carol Munir, senior director of talent and development ops at ADP, is a learning professional and ISD with nearly 20 years’ experience who specializes in deploying innovative, global solutions for talent development. Prior to ADP, Carol was senior manager of US training at QuintilesIMS and manager of global L&D at Starwood Hotels & Resorts. She delivered “Making Virtual Training Engaging” at the 2015 DevLearn conference. Most recently, she facilitated the session “Design on a Dime” at the 2017 Learning DevCamp conference. Her passion is enhancing the learner experience by personalizing content to drive a pull, not push strategy.
MB08 How to Support Social Learning
7:30 AM - 8:15 AM Wednesday, October 24
Antigua A
Jump-start your day—and your networking—with Morning Buzz, the popular early-bird discussions held each morning of DevLearn. Grab your coffee, pull up a chair, and join a casual conversation around an important topic. Share your best practices, insights, and tips while learning from one another’s experiences.
Mark Britz
Director of Event Programming
Learning Guild
Mark Britz is the director of event programming at The Learning Guild. Previously he worked for more than 15 years designing and managing learning solutions with organizations such as Smartforce, Pearson Digital Learning, the SUNY Research Foundation, Aspen Dental Management, and Systems Made Simple. Mark is also an organizational social designer, helping businesses achieve the benefits of becoming more connected and collaborative to improve learning and engagement. Mark is the author of Social By Design: How to create and scale a collaborative company, and regularly presents and writes about the use of social media for learning, collaborative networks, and organizational design.
MB09 Building Your eLearning Portfolio
7:30 AM - 8:15 AM Wednesday, October 24
St. Croix B
Jump-start your day—and your networking—with Morning Buzz, the popular early-bird discussions held each morning of DevLearn. Grab your coffee, pull up a chair, and join a casual conversation around an important topic. Share your best practices, insights, and tips while learning from one another’s experiences.
Ashley Chiasson
Senior eLearning Developer
Traliant
Ashley Chiasson is an award-winning instructional designer and eLearning developer with over 15 years of experience. She is the senior eLearning developer at Traliant, where she creates high-quality, binge-worthy compliance training. She holds a masters degree in education (post-secondary studies) and a bachelor of arts in linguistics and psychology.
MB10 Emerging Tech: What Excites You?
7:30 AM - 8:15 AM Wednesday, October 24
Antigua B
Jump-start your day—and your networking—with Morning Buzz, the popular early-bird discussions held each morning of DevLearn. Grab your coffee, pull up a chair, and join a casual conversation around an important topic. Share your best practices, insights, and tips while learning from one another’s experiences.
Nick Floro
Learning Architect/Imagineer
Sealworks Interactive Studios
Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.
MB11 Learning and Performance Ecosystems
7:30 AM - 8:15 AM Wednesday, October 24
Montego B
Jump-start your day—and your networking—with Morning Buzz, the popular early-bird discussions held each morning of DevLearn. Grab your coffee, pull up a chair, and join a casual conversation around an important topic. Share your best practices, insights, and tips while learning from one another’s experiences.
Marc Rosenberg
President
Marc Rosenberg and Associates
Dr. Marc Rosenberg is a global expert and speaker in training, organizational learning, eLearning, knowledge management, and performance improvement. He has written two best-selling books, E-Learning, and Beyond E-Learning. His 100 monthly columns, “Marc My Words,” appeared in The eLearning Guild’s Learning Solutions magazine from 2010 through 2018 and are still available online. Marc is past president and honorary life member of the International Society for Performance Improvement, is an eLearning Guild “Guild Master,” has spoken at the White House, debated eLearning’s future at Oxford University, keynoted conferences around the world, authored over 200 columns, articles, white papers, and book chapters, and is frequently quoted in major trade publications. Learn more at www.marcrosenberg.com.
Steve Foreman
President
InfoMedia Designs
Steve Foreman is the author of The LMS Guidebook and president of InfoMedia Designs, a provider of eLearning infrastructure consulting services and technology solutions to large companies, academic institutions, professional associations, government, and military. Steve works with forward-looking organizations to find new and effective ways to apply computer technology to support human performance. His work includes enterprise learning strategy, learning and performance ecosystem solutions, LMS selection and implementation, learning-technology architecture and integration, expert-knowledge harvesting, knowledge management, and innovative performance-centered solutions that blend working and learning.
MB12 Microlearning Approaches
7:30 AM - 8:15 AM Wednesday, October 24
St. Thomas A
Jump-start your day—and your networking—with Morning Buzz, the popular early-bird discussions held each morning of DevLearn. Grab your coffee, pull up a chair, and join a casual conversation around an important topic. Share your best practices, insights, and tips while learning from one another’s experiences.
Carla Torgerson
Solution Architect
SweetRush
Carla Torgerson, MEd, MBA has nearly 25 years of experience as an instructional designer and instructional strategist. Always interested in the latest learning trends, she has authored numerous blogs and articles on a variety of topics, including eLearning, mobile learning, and microlearning. She also developed MILE, the MIcroLEarning Design Model© and is the author of The Microlearning Guide to Microlearning and Designing Microlearning (with Sue Iannone). Currently a Solution Architect at SweetRush, Carla helps clients to dream up amazing performance solutions that both consider their learners’ needs and meet business objectives. SweetRush is known for exceptionally creative and effective solutions that combine the best of learning experience design with highly engaging delivery. Connect with Carla on LinkedIn for insights and announcements: https://www.linkedin.com/in/carlatorgerson/
MB13 Unique Places to Find Design Inspiration
7:30 AM - 8:15 AM Wednesday, October 24
Barbados AB
Jump-start your day—and your networking—with Morning Buzz, the popular early-bird discussions held each morning of DevLearn. Grab your coffee, pull up a chair, and join a casual conversation around an important topic. Share your best practices, insights, and tips while learning from one another’s experiences.
Kevin Thorn
Director of Development
Artisan E-Learning
Kevin Thorn holds an EdD in instructional design and technologies and is an award-winning eLearning designer and developer. He is the director of development for Artisan E-Learning, and principal owner of NuggetHead Studioz, LLC., a boutique studio specializing in consulting and developing custom learning experiences. Kevin combines his skills in technology, instructional design, eLearning development, illustration, graphic design, animation, video, and educational comics to develop innovative learning solutions. He is a well- known industry speaker and trainer in visual communication, eLearning development, and design workflows and is a certified facilitator in LEGO® Serious Play® methodologies. ?
MB14 Measuring the Effectiveness of Learning Solutions
7:30 AM - 8:15 AM Wednesday, October 24
St. Thomas B
Jump-start your day—and your networking—with Morning Buzz, the popular early-bird discussions held each morning of DevLearn. Grab your coffee, pull up a chair, and join a casual conversation around an important topic. Share your best practices, insights, and tips while learning from one another’s experiences.
Janet Laane Effron
Managing Principal
Four Rivers Group
Janet Laane Effron is a data scientist who focuses on the creation of effective learning experiences through iterative processes, data-driven feedback loops, and the application of best practices in instructional design. She has worked on xAPI design projects related to designing for performance outcomes and designing both for and in response to data and analytics. Janet’s areas of interest include text analytics, machine learning, and process improvement. She is also the co-author of Investigating Performance: Design and Outcomes with xAPI.
GS01 KEYNOTE: What Makes a Captivating Story?
8:30 AM - 10:00 AM Wednesday, October 24
Grand Ballroom
Stories have been around as long as humans have walked the earth. We use stories to share, connect, and learn. While the technologies used to share stories have advanced over time, the core elements of good storytelling remain fairly constant. But what is good storytelling? In this keynote, we will learn about storytelling from Julie Snyder, the guiding force behind some of the most engaging, successful audio broadcasts in history. We’ll explore some of the core elements of captivating storytelling through the examples of This American Life, S-Town, and Serial, the most listened-to podcast in the history of the form. You’ll discover some of the secrets that made these podcasts so popular, and how you can incorporate some of their approaches into your own storytelling.
Julie Snyder
Co-Creator and Executive Producer of Serial and S-Town
Julie Snyder has been the guiding force behind two of the most successful ventures in audio broadcasting: she is the co-creator of the podcast Serial, the most listened-to podcast in the history of the form, and was the senior producer of the public radio show This American Life, which is heard by more than four million listeners each week. Ms. Snyder began working at This American Life shortly after its inception and, along with host Ira Glass, set the editorial agenda for the program, winning four Peabody Awards along the way. Among other honors, the influential Serial won the 2014 Peabody Award, the first podcast to be so honored. Ms. Snyder is also the co-creator and executive producer of S-Town, a seven-part nonfiction podcast that was downloaded more than 10 million in the first four days of its release, a record in the podcasting world.
SELR101 Industry Leader Panel: The Future of eLearning Development
10:00 AM - 10:45 AM Wednesday, October 24
Expo Hall: eLearning Rockstars Stage
The eLearning industry is changing quickly, and it can be hard to keep up. Put that on top of ever-evolving tools, mobile vs. desktop development, xAPI integration, and other feature requests, and it’s enough to make you want to throw your computer out the window. But what if you knew what the tool developers had planned for the near future?
For this session, eLearning Brothers asked, “What would happen if we put the industry’s leading tool developers, including Adobe, Trivantis, Claro, and Adapt, on the same stage?” Come to a fantastic panel discussion that explores what’s currently exciting in rapid eLearning development and what’s coming down the pipe. Where would you like to see the technology go? SaaS vs. license purchase? Mobile development on mobile? Come get a peek into what will be in a developer’s toolbox in a few months, years, and beyond.
In this session, you will learn:
- What rapid eLearning authoring tool leaders think about where the industry is
- Where authoring tool leaders would like to see the industry go
- What features authoring tools should have in the future
- About the future of rapid eLearning development
Audience:
Novice to advanced developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Adobe Captivate, Trivantis Lectora, Adapt, Claro, and HTML5.
Andrew Scivally
CEO & Co-founder
ELB Learning
Andrew Scivally is the co-founder and CEO of ELB Learning. He has 20 years of experience in the learning technology space, including all aspects of course design and development, as well as leading learning and development teams for financial institutions such as JPMorganChase and Zions Bank. He holds a master's degree in computer education and cognitive systems. Led by Andrew, ELB Learning has established an industry-leading brand and been featured in the Inc. 5000 for six consecutive years.
SELT101 Case Study: Engaging Students with Branching Scenarios
10:00 AM - 10:45 AM Wednesday, October 24
Expo Hall: eLearning Tools Stage
Is your online training boring? Are you having engagement issues? Are your learners not passing their training? There is a problem these days—learners prefer online training, but budgets are low and training is often dry, making it hard to stay engaged. But even with online training, the learner is often alone, not stimulated by other people around them. Distractions are easy and infinite with social media, smartphones, and the internet at your fingertips.
In this case study, KnowledgeOne and iSpring will guide you through different examples of branching scenarios, as well as different techniques to apply to your online training programs to connect further with your audience. It’s important to engage audiences, but it is not always easy to do, depending on the content of your training. View different examples of how you can apply branching scenarios to your learning, as well as use videos, quizzes, and gamification to further entrance your learners.
In this session, you will learn:
- About best practices for engaging your audiences with eLearning training
- About different types of branching scenarios using iSpring Suite 9
- About analyzing and conceptualizing content for eLearning output
- From examples of real branching scenarios created this year
Audience:
Novice to intermediate designers, content strategists, instructional designers, storyboarders, content creators, integrators, and production.
Technology discussed in this session:
Adobe Photoshop, Adobe Illustrator, Microsoft PowerPoint, iSpring Suite, and Audacity.
Michael Cerantola
Integration Manager
Knowledge One
Michael Cerantola is an integration manager at Knowledge One. He began working in the eLearning world while Flash still reigned supreme. With the gradual demise of Flash over recent years (and its inevitable phase-out), Mike has spent years converting legacy content to display in HTML5 browsers. Working through custom designs, rapid authoring tools, and audio/visual, Mike has faced challenges including browser display inconsistencies and optimization for mobile data plans, all while keeping the source document editable for clients. It became clear to him that PowerPoint plus a rapid authoring tool was the arsenal of choice to keep production costs low while staying profitable.
SEMT101 Trends in Learning Today: Where Should You Focus?
10:00 AM - 10:45 AM Wednesday, October 24
Expo Hall: Emerging Tech Stage
With the constant changing and evolution of technology, you need to know what is possible and how to determine what is a fit for your audience.
Join this in-depth look at the tools, design, and technologies you should focus on in learning today and what’s just around the corner. You’ll explore the technology that will soon be enhancing learning, and find out what you need to get excited about and start planning to integrate into your solutions. What can you learn from the buzz and new tools appearing in the consumer and corporate environments, and how can you take advantage of them to help your users learn? This fun session will give you dozens of ideas and reboot your brain for fresh perspectives on how to enhance your learning today.
In this session, you will learn:
- How to design amazing experiences for your learners
- How personalization of content can improve learning
- When gamification is a fit
- How to move beyond a screen
- How to get started with a personal learning network, and what the benefits are
Audience:
Novice to intermediate designers, developers, managers, and senior leaders (directors, VPs, CLOs, executives, etc.).
Technology discussed in this session:
Open-source frameworks and tools, content organization and tagging, developing for all devices (mobile, tablet, hybrids, and computers), gaming, and personalizing learning.
Nick Floro
Learning Architect/Imagineer
Sealworks Interactive Studios
Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.
SMNX101 4 Freedoms for eLearning Success: Vistaprint Case Study
10:00 AM - 10:45 AM Wednesday, October 24
Expo Hall: Management Xchange Stage
It’s a common story: An organization implements a proprietary learning platform that promises to meet the company’s every need. This pairing seems to be a match made in heaven... until it isn’t. Gone are the days of a “one-size-fits-all” solution. In today’s rapidly changing eLearning ecosystem, companies require a flexible solution that can be customized to meet a plethora of needs—from onboarding to PD to eCommerce and more.
Open-source solutions are now the key to a “happy-ever-after” LMS choice. In this session, you will learn how you can utilize the four freedoms that open-source platform Totara Learn provides: the freedom to innovate, save, choose, and learn—to achieve eLearning success. By leveraging an open-source learning platform, organizations are able to adapt their training solutions to meet evolving eLearning needs, allowing them to effectively future-proof their learning system and investment. This session will explore how Vistaprint uses Totara Learn to educate and empower its CARE specialists across the globe to achieve business objectives while enjoying the freedom to learn.
In this session, you will learn:
- How to structure your training programs with longevity in mind (and why the technology your LMS uses matters)
- Why current trends in the corporate eLearning ecosystem encourage the use of a flexible and interoperable learning platform
- How the robust functionality and endless integrations of open-source platforms like Totara Learn provide a scalable, customizable, best-of-breed, and future-proof eLearning solution
- How Vistaprint has encouraged educational and business success by embracing the four freedoms of Totara Learn
Audience:
Novice to intermediate managers, senior leaders (CLO, CIO, executive, etc.), and directors/VPs of IT, distance learning, eLearning, training, etc.
Technology discussed in this session:
Totara Learn (LMS).
Daniel Vecchi
VP of Channel Operations, Americas
Totara Learning
Daniel Vecchi is a vice president of channel operations at Totara Learning, supporting the Totara Partner Network across the Americas. As an established leader in internationalization, Daniel has successfully led teams into new and competitive markets developing complex projects with multiple stakeholders in the private sector, government, and educational institutions. Having spent most of his life and career working in new countries in the Western Hemisphere, Daniel speaks English and Spanish. He holds an MA in international relations and economics from Johns Hopkins School of Advanced International Studies.
Courtney Bentley
Vice President of Services
eThink Education
Courtney Bentley is a vice president of services at eThink Education, which she joined in 2015 with nearly 15 years of IT experience. She works closely with the customer solutions, implementation, and support services teams to oversee the eThink client lifecycle. Courtney has extensive experience developing strategies for technology transitions; organizing successful technology testing; leading technology adoption, educator training, and course planning; and teaching and training with technology. She holds a BA from Louisiana College and an MA from the University of Memphis.
STRS101 Reaching Every Device with Articulate 360
10:00 AM - 10:45 AM Wednesday, October 24
Expo Hall: Strategic Solutions Stage
Learners aren’t just taking courses at their desks anymore. They’re on their phones and tablets looking for quick reference info, performance support content, product guides, and more. And they need your content to look great and work perfectly—because they don’t have time to troubleshoot.
Provide learners with an engaging learning experience on any device—without spending countless hours tweaking content for various screen sizes. With Rise, the responsive course authoring app in Articulate 360, all you need is a web browser to quickly create beautiful courses that are automatically optimized for every device. In this session, you’ll learn how to build beautiful, fully responsive courses in Rise. You’ll find out how to create engaging learner experiences by building custom lessons with modular blocks. You’ll also see how to share your courses with learners.
In this session, you will learn:
- How to create responsive eLearning with Rise, the web-based authoring app in Articulate 360
- How to organize your content with a course outline
- How to use modular blocks to create custom lessons in minutes
- How to share your courses with learners on the web or with your learning management system
Audience:
Novice to advanced designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Articulate 360, Rise.
Trina Rimmer
Director, Community and Customer Engagement
Articulate
As the director of community and customer engagement with Articulate, Trina uses her many years of eLearning design and development expertise to guide the creation of inspiring content for our community of workplace learning professionals, E-Learning Heroes. Before joining Articulate, Trina worked as an instructional designer, eLearning developer, and writer focused on delivering creative, engaging, and effective learning solutions to various companies, from global aid organizations to Fortune 500s.
SXAPI101 The Crawl, Walk, Run Methodology for Adopting Learning Analytics
10:00 AM - 10:45 AM Wednesday, October 24
Expo Hall: xAPI Central Showcase Stage
xAPI, big data, and analytics for learning and development have been revolutionizing the way training professionals build and evaluate their development programs. Implementing learning analytics for the first time can be a big task—especially where there are many business systems from which you need to collect data. Having a clear process to implement can help accelerate the outcome L&D has been waiting for: tying learning activities to quantifiable business outcomes.
Using a crawl, walk, run methodology can be invaluable in implementing learning analytics for your organization and gaining buy-in for this new technology. In this session, you’ll learn the basis of the crawl, walk, run methodology and how to gain quick data-driven wins within your organization. Within each step, you will discover how to easily incorporate Experience API (xAPI) to start getting rich behavioral data on learning activities. Finally, you’ll explore client case studies that parallel each step of the methodology that you can relate to your journey as well.
In this session, you will learn:
- The basis of the crawl, walk, run methodology
- How to implement xAPI easily within each step
- From client case studies that clearly parallel each step of the methodology
Audience:
Novice to advanced managers and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Learning record stores, Experience API (xAPI), and learning analytics.
David Keezel
Market Director
Riptide Software
David Keezel, a market director at Riptide Software, is a 23-year IT professional who spent the first decade of his career designing, building, and deploying technology for a large healthcare system. His last 12 years have been focused on business development, sales, and marketing for software companies that have served healthcare, financial, hospitality, retail, public safety, and government markets. David’s passion is solving real business problems with proven technology, along with leading and mentoring the next generation of workforce professionals.
101 Making Virtual Learning Relevant: Using Scenarios in the Virtual Classroom!
10:45 AM - 11:45 AM Wednesday, October 24
Montego A
Adult learning principles state that adults learn best when content is relevant. So why do most virtual classroom lessons rely on lectures and slides? One of the most effective ways to ensure learning sticks is by getting learners involved, and scenario-based learning design does just that. Join this session to discover ideas for producing appropriate scenarios that resonate with your learners in the virtual classroom.
You only have so much time to dedicate to formal learning, so every moment needs to be impactful and relevant. Unfortunately, virtual classroom sessions tend to focus on getting as much content out there as possible and then leave it up to the learners to figure out how to make it all work. This session will explore how to design three types of scenario-based activities in the virtual classroom: problem-based learning, predictive learning, and play-based learning. You’ll leave with detailed examples of each, and a template to walk you through seven steps for constructing scenarios in your virtual classroom design.
In this session, you will learn:
- The role of scenario-based learning in modern workplace learning
- How scenario-based learning supports adult learning theory
- Techniques for implementing three types of scenario-based learning in the virtual classroom
- Seven steps for constructing scenarios
Audience:
Designers, developers, and managers.
Technology discussed in this session:
Virtual classrooms.
Jennifer Hofmann Dye
Founder and President
InSync Training
Jennifer Hofmann Dye is founder and president of InSync Training. She specializes in the design and delivery of engaging, innovative, and effective modern blended learning. Jennifer has written and contributed to a number of well-received and highly-regarded books including The Synchronous Trainer's Survival Guide: Facilitating Successful Live Online Courses, Meetings, and Events and Live and Online!: Tips, Techniques, and Ready to Use Activities for the Virtual Classroom. Her latest book, Blended Learning (ATD, 2018), introduces a new instructional design model that addresses the needs of the modern workplace and modern learners.
102 LMS, LRS, LXP, and More: Exploring the Learning Platforms Landscape
10:45 AM - 11:45 AM Wednesday, October 24
St. Croix A
For decades, there was only one dominant learning platform that most training departments used: the learning management system (LMS). However, in recent years the learning platforms landscape has expanded. Not only have LMSs evolved over time, but additional platforms—such as LRSs, LXPs, and more—are also growing in functionality and popularity for learning and performance. This makes an organization’s decision on learning platforms much more complex, as it’s no longer a discussion of which platform, but which suite of platforms will meet an organization’s needs.
This session will explore how the growing array of platforms compete, coexist, and work to serve the diverse needs of today’s workforce. We will examine technology-driven performance ecosystems and how workers leverage multiple systems. We will make sense of current systems, explore what’s coming next, and examine how different platforms complement and compete with one another.
In this session, you will learn:
- The differences between the types of learning platforms
- Key questions to ask when seeking a new learning platform
- About the core functionality learning platforms add to an organization
- About the new functionality the learning platforms are introducing to L&D
Audience:
Designers, developers, and managers.
David Kelly
Chairman
The Learning Guild
David Kelly is the Chairman of the Learning Guild. David has been a learning and performance consultant and training director for over 20 years. He is a leading voice exploring how technology can be used to enhance training, education, learning, and organizational performance. David is an active member of the learning community, and can frequently be found speaking at industry events. He has previously contributed to organizations including ATD, eLearn Magazine, LINGOs, and more.
103 Transforming Boring Content into Engaging Microlearning
10:45 AM - 11:45 AM Wednesday, October 24
Bermuda AB
Imagine your worst eLearning nightmare, a dry compliance course. Boring! Is it a talking PowerPoint with a next button and a quiz at the end? Extra boring! Unfortunately, simply chopping a boring course into bite-sized modules doesn’t make it any better. But most struggle to break the cycle because they don’t know how to. How do you make a boring topic fun? Where do you even start?
In this case study session, you will explore how Welk Resorts revolutionized their cybersecurity training into a series of microlearning modules that sparked interest and engagement company-wide. You will discover how the team was able to cut out unnecessary content by adopting outcome-driven design and present information through games, videos, and short interactions to create “purposeful fun.” You will also learn how to think beyond the module and leverage quizzes, surveys, and reflections in your learning strategy. Lastly, you will be able to apply these strategies and transform any boring content into meaningful microlearning that drives excitement, engagement, and retention.
In this session, you will learn:
- What data to gather to drive your microlearning strategy
- How to effectively dissect boring content into meaningful microlearning modules
- How to incorporate games, videos, and interactions to create “purposeful fun”
- How to reinforce post-module learning through quizzes, surveys, and reflections
Audience:
Designers and developers.
Technology discussed in this session:
Articulate Storyline 3, Snagit, learning management systems.
Sharon Lo
Senior Training Manager
Fairfield
Sharon Lo is the senior training manager at Fairfield, where she drives the L&D strategy for Fairfield’s corporate and construction business. With a background in instructional design and learning technology, she started her career as an eLearning specialist and pivoted into L&D management within the hospitality, construction, and real estate industries. Sharon’s passion is to create immersive and scalable learning experiences that impact strategic objectives by integrating instructional design, visual design, UI/UX, and technology. Sharon was selected as a member of the 2021 Thirty Under 30 by The Learning Guild.
104 How to Effectively Write an eLearning RFP
10:45 AM - 11:45 AM Wednesday, October 24
Montego C
Too often when you’re rushed or don’t have time, you may put your next project out to bid without including the critical information to help your outside resources provide an accurate estimate for what is actually needed. This may lead to misunderstandings, changes in scope, and higher costs.
In this session, you will gain a framework and explore what critical information your outside partners need in order to understand and provide accurate estimates. You will learn how to phrase the challenge, what information is needed, and how to use a starter template to ensure a jump-start on your next project.
In this session, you will learn:
- How to identify what is needed
- How to analyze your audience and define the need
- What to ask your audience
- What to ask your stakeholders
- How to format and provide a document to your teams to create accurate estimates
Audience:
Designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Nick Floro
Learning Architect/Imagineer
Sealworks Interactive Studios
Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.
105 The New Role Your Company Needs: Digital Adoption Manager
10:45 AM - 11:45 AM Wednesday, October 24
Andros AB
Technology is advancing faster than humans can keep pace. Organizations are investing in hundreds of technologies to transform their business, leaving employees overwhelmed and unengaged. Despite heavy investment in training solutions to bridge the gap, the cost to produce these materials is high, speed to market is low, and the impact is suboptimal. Learning practitioners passionate about effective digital adoption can seize this challenge to elevate into a new role.
This session will explore the concept of a new role in the learning practitioner and digital transformation space: the digital adoption manager. You will learn about the importance of supporting this shift through effective change management. You’ll learn how this change takes more than training to support product adoption and generate substantial business outcomes like saved time, reduced costs, and better agility. You’ll learn how individuals who understand the magnitude of digital adoption for the business have an incredible opportunity to move forward as leaders and innovators within their organizations to tackle this challenge.
In this session, you will learn:
- The business implications of digital transformation—from the financial impact to the human impact—and why an effective digital adoption strategy can be the difference between success and failure
- The roles and responsibilities of a digital adoption strategist, what skill sets are needed, and how you can get started today
- How to calculate the ROI of a digital adoption strategy within an organization
- Strategies on how to communicate the need, champion the digital adoption initiative, and secure stakeholders and support within your company
Audience:
Designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Brittany Rolfe
VP Customer Engagement
WalkMe
Brittany Rolfe, vice president of customer engagement at WalkMe, is a thought leader in the digital transformation and product adoption space. In her role, she connects with hundreds of executives to understand their digital transformation goals, identify the challenges in achieving them, and the trend towards digital adoption strategy to overcome them. She is actively helping CXOs define the digital adoption strategist role and recruit top talent. Her previous experience working in customer success, as well as enablement and training, gives her perspective on the different strategies for enterprise organizations and their associated benefits and risks.
Patty Viajar
Senior Integrated Experience Designer
Edmentum
Patty Viajar is the senior integrated experience designer at Edmentum. Patty has over 15 years’ experience in the learning and performance field and has led global training and eLearning initiatives. At Edmentum, Patty has fused her passions for learning and technology by implementing an in-product support strategy to enhance Edmentum’s customer experience. Through a partnership with WalkMe, she has woven an instructional design approach into the microlearning resources that aid educators and students in meeting their instructional and learning goals. Patty holds a PhD in education, specializing in training and performance.
106 Investigating Performance: Using Your Data Effectively
10:45 AM - 11:45 AM Wednesday, October 24
Montego DE
Access to learning-related data has grown dramatically over recent years. But just because you have a large volume of data doesn’t mean it necessarily provides value. While tools like xAPI make it increasingly easy to acquire data about learners’ activities, this information provides little benefit if you don’t know how to design to acquire meaningful data, interpret that data, or improve your learning design based on what you’ve discovered.
In this session, you’ll dive deep into how data should shape your learning systems design, including exploring the basic principles of how to use data effectively and how to design to provide meaningful feedback. To do this, you’ll look at outside inspiration from fields that are already doing this well: user experience design (UXD), web analytics, and business intelligence. You’ll also uncover some of the pitfalls of data collection and analysis, discuss using both qualitative and quantitative data, and address the difficulties inherent in finding valid measurements of learning.
In this session, you will learn:
- How to use your data and analytics to improve course design
- How to design to gather meaningful data
- How to define your learning data needs based on business and learning objectives
- Lessons, from fields like business intelligence and web analytics, about how to apply data principles to learning design
- Data analysis lessons from fields including business intelligence and web analytics
Audience:
Designers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Experience API (xAPI).
Sean Putman
Vice President of Learning Development
Altair Engineering
Sean Putman, a partner in Learning Ninjas, has been an instructor, instructional designer, and developer for over 15 years. He has spent his career designing and developing training programs, both instructor-led and online, for many different industries, but he has had a strong focus on creating material for software companies. Sean has spent the last few years focusing on the use and deployment of the Experience API (xAPI) and its effect on learning interventions. He has spoken at industry conferences on the subject and is co-author of Investigating Performance, a book on using the Experience API and analytics to improve performance.
Janet Laane Effron
Managing Principal
Four Rivers Group
Janet Laane Effron is a data scientist who focuses on the creation of effective learning experiences through iterative processes, data-driven feedback loops, and the application of best practices in instructional design. She has worked on xAPI design projects related to designing for performance outcomes and designing both for and in response to data and analytics. Janet’s areas of interest include text analytics, machine learning, and process improvement. She is also the co-author of Investigating Performance: Design and Outcomes with xAPI.
107 Learning Games: Aligning Game Elements and Learning Objectives
10:45 AM - 11:45 AM Wednesday, October 24
Jamaica AB
When designing learning games, there is a tendency to overcomplicate gameplay and overshadow the learning objectives. Designers often focus on complex rules of play, convoluted UX, and using too many game mechanic elements. One L&D team was tasked to create two engaging games for new-hire orientation. Where do they start, what are the learning objectives, and how can game mechanics align with learning objectives?
This session will explore the creative process used in creating two types of gamified activities for a new-hire orientation. It will cover several game mechanic elements, such as points, leaderboards, narratives, discovery, challenge, and progression. Throughout the session, you will learn the process behind identifying the learning objectives and aligning the game mechanics to complement each objective. In the end, you’ll see how all of these elements combine to create a simple, engaging, and functional game used in onboarding sessions. The end product combines both digital and analog game components.
In this session, you will learn:
- Basic game mechanic elements
- About aligning game mechanics to learning objectives
- About resources used to create the final playable product
- About combining AR into analog game play
Audience:
Designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
HP Reveal (AR) and 3-D printing.
Keith Sensing
Training Specialist
American Homes 4 Rent
Keith Sensing is a training specialist at American Homes 4 Rent. He has been involved in multimedia design and the education industry for over 20 years. Keith has developed eLearning and multimedia and lectured for organizations including SAE Institute, the International Academy of Film and Television, the Audio Engineering Society, and Learning A-Z.
Reggie Jose
Training Specialist
American Homes 4 Rent
Reggie Jose, a training specialist with American Homes 4 Rent, is an instructional and learning developer with a decade of training experience. He has worked alongside such companies as 5-hour Energy and MGM Resorts and also runs a small 3-D printing company with his wife. Reggie's work has run the gamut from eLearning and curriculum design to video game design and development, from 3-D modeling and printing to playwriting and stage performance. Reggie holds a BS in psychology and theatre from Fairmont State University and a Recording Engineer Certification from Recording Workshop.
108 Learner as Creator: A New Path to ROI
10:45 AM - 11:45 AM Wednesday, October 24
Antigua A
According to Time magazine, leaders at IBM and other large technology firms project that the future of the digital revolution will be about both social networks and knowledge: “The next phase is not about the network alone, but also about knowledge.” If you believe that this projection is accurate, what role will L&D play? Are there approaches or solutions you can use now to support this ongoing transformation?
There is no doubt that intellectual property—internal knowledge—is an asset that has strategic value. This session will explore how enabling the learner to be a creator of and key contributor to training material allows you to first surface and then scale the best of your organization’s insights. In this way, “collective intelligence” becomes tangible and actionable, helping you to make better decisions and operate more effectively. In this way, the connection between L&D and the success of the business is undeniable.
In this session, you will learn:
- How to evaluate the value of user-generated content as learning material
- About the functionality of OOTB solutions that enable learning professionals and front-line team members to collaborate
- About ways that different organizations are incorporating informal learning into their development opportunities
- About opportunities to use existing tool sets and resources to change the nature of your learning material
Audience:
Designers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Microsoft Office 365, Jive, and SmarterPath.
Stan Jeffress
Sr. Learning Consultant
Pokeshot
Stan Jeffress is a senior learning consultant at Pokeshot. With more than 15 years’ experience in the learning and development field, Stan has worked in various roles such as LMS administrator, project manager, consultant, and instructor. He also used this experience to work as a freelancer before joining Pokeshot. Stan’s role includes assisting clients with social learning strategy development, managing SmarterPath integrations, providing sales support, and contributing to product innovation.
109 Leveraging Google and Amazon APIs to Enhance Your eLearning Courses
10:45 AM - 11:45 AM Wednesday, October 24
St. Croix B
There are many new web services available from Google and Amazon: image recognition, text to speech, voice to text, real-time data, and more. These services are inexpensive (some are free) and have the potential to make your course more engaging and effective. But how do you incorporate them into your course?
In this session, you will see and play with examples of courses that use these web services. You will explore the features offered by various services. And then you will investigate the JavaScript code needed to connect your course to these services. Specifically, participants will use Google’s Vision API, Google’s Translate API, Google’s Firebase, and Amazon’s Polly API.
In this session, you will learn:
- Which services are available from Google and Amazon
- How you can leverage these APIs to create better eLearning
- The limits of using these technologies directly in your courses
- Samples of JavaScript code necessary to incorporate these services into your courses
Audience:
Designers, developers, and managers.
Technology discussed in this session:
Google’s Vision API, Google’s Translate API, Google’s Firebase, Amazon’s Polly API, JavaScript, Articulate Storyline 360, and Adobe Captivate 2017.
James Kingsley
Senior Director Product Development
ELB Learning
James Kingsley, with a rich tenure of over 15 years in the eLearning domain, has always had a penchant for morphing tools and applications to achieve beyond their initial capacity. His recent venture, MicroBuilder, is a testament to his innovative prowess. Developed at ELB Learning, MicroBuilder is conceived to equip eLearning developers with a streamlined pathway to craft MicroLearning modules. His expertise stretches across a wide technical spectrum including Node.js, Vue, Mongo, with particular adeptness in integrating APIs, xAPI, SCORM, and extending the capabilities of existing tools. Besides being a seasoned coder, James has an eye for identifying and molding viable eLearning solutions, making significant strides in web, mobile, and desktop-specific realms. His relentless pursuit of refining and evolving eLearning solutions continues to mark a substantial footprint in the industry.
110 Measuring Performance in Immersive Environments
10:45 AM - 11:45 AM Wednesday, October 24
Antigua B
Augmented reality, virtual reality, and similar technologies are useful for teaching complex skills. But how do you know if your users are getting the most out of these experiences? A benefit of these technologies is being able to measure the acquisition of knowledge and skills without needing smile sheets or paper tests. Performance data collected through these technologies can provide a more comprehensive picture of learning outcomes.
In this session, you will learn how to develop an assessment strategy for measuring learning and performance in immersive environments. You will examine the types of skills best suited for training using AR and VR, and how to measure those skills before, during, and after the learning experience. You’ll learn how you can use performance data to predict learner outcomes and evaluate the effectiveness of your training. As an example, you will hear about the speaker learning to play popular VR games in an inflatable dinosaur costume.
In this session, you will learn:
- How to choose between AR and VR platforms based on what you’re trying to teach
- How to design an assessment strategy to capture the learning process
- How to use performance data to evaluate training effectiveness
- How to use performance data to personalize the learning experience
Audience:
Designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Augmented reality, virtual reality, and HTC Vive.
Jennifer Solberg
CEO
Quantum Improvements Consulting
Jennifer Solberg, PhD, is the founder and CEO of Quantum Improvements Consulting (QIC), an Orlando-based firm specializing in the application of emerging technology to training for complex skills. A cognitive psychologist by trade, her work focuses on how to design, develop, implement, and evaluate training technology for the Department of Defense and other clients. At QIC, she leads a growing team of learning science professionals. In addition to her many peer-reviewed publications, her work has been featured in The New York Times, the Pentagon Channel, and Signal Magazine.
111 Transforming Employee Orientation to an Onboarding Journey Experience
10:45 AM - 11:45 AM Wednesday, October 24
Montego B
Imagine you’re a new hire. From applying for your job to your first day it feels like you’ve interacted with 100 people. Learning and development is preparing to host an orientation, and so is your new team, both groups delivering different messages and experiences. At Booz Allen, L&D was delivering orientation, not onboarding, and the business was experiencing an unacceptable level of attrition. A new approach was needed.
In this case-study session, you will learn how Booz Allen leadership’s step to reexamine its employee value proposition and give ownership of the firm’s Workday Onboarding process to L&D lead to the change from a weekly orientation to a cohesive year-long onboarding experience beginning at offer letter acceptance. You’ll explore how technology, marketing, and communications strategies can be used to create the right engagement points from offer through the end of first year. You’ll learn how to connect content across a year and deliver consistent messages about the organizations’ employee value proposition.
In this session, you will learn:
- How learning and development can influence other business processes
- How defining a purpose for Workday Onboarding enables a streamlined pre-onboarding experience
- Ways in which applying branding strategies can energize your instructional design
- How virtual reality and videos can be used to engage new hires and tell the organizational story
Audience:
Designers, managers, and senior leaders (directors, VPs, CLOs, executives, etc.).
Technology discussed in this session:
Workday, videos, virtual reality, Degreed.
Alexa Krezel
Program Manager
Fannie Mae
Alexa Krezel is a project management professional focused on guiding teams through digital transformation. She has spent more than 20 years aligned to the learning and development industry, bringing her instructional design and change management skills to further the business. Alexa has a master’s degree in instructional design from the University of Maryland, Baltimore County.
Tina Ayres
Global Onboarding Program Manager and Sr. Learning Strategist
Booz Allen Hamilton
Tina Ayres, the global onboarding program manager and senior learning strategist at Booz Allen Hamilton, leads onboarding for nearly 7,000 new hires annually. She has 14 years of management consulting, talent development, and operations management experience. With a specialization in developing blended learning frameworks, she most recently completely reimagined the Booz Allen new hire learner experience. In her early career at Booz Allen, she served as a sourcing team lead, where she led numerous talent acquisition and development projects in the areas of analytics, consulting, engineering, and science to meet the surging demand for new management consulting capabilities. Tina holds a bachelor of science degree in psychology from James Madison University and a Kirkpatrick Certificate in evaluation methodology.
112 Did You Hear That? No Studio? No Problem!
10:45 AM - 11:45 AM Wednesday, October 24
St. Thomas A
Everyone knows that person who has a heavy footstep, a booming laugh, or talks way too loud, and it always seems to be magnified when recording audio. Often you’re working in less-than-ideal environments, trying to make the best of what you’ve got, and you don’t always have time or tools for editing. When you don’t have a professional studio to record audio, the struggle is very real.
Did you hear that? Didn’t think so. In this session, you will learn techniques to help turn a less-than-ideal recording situation into something more manageable. From setting up equipment to final publishing, a few simple steps can improve audio recording quality. On the other hand, if you are next to a busy road with sirens and horns going off almost hourly, editing is a must. Don’t feel pressured to re-record! With a few clicks, that wailing siren can be quieted or removed altogether—all without a recording studio.
In this session, you will learn:
- How to calibrate a microphone so it only records what you want it to
- How to address some of the most common recording challenges, like the “pop” you get at the “p” and “th” sounds
- Considerations in setting up your recording space
- How to edit audio and remove ambient noise
Audience:
Designers, developers, and managers.
Technology discussed in this session:
Laptops, microphones, Adobe Audition, and Audacity.
Elisabeth Kozee
Instructional Designer
Aflac
Elisabeth Kozee is an instructional designer at Aflac. With over 13 years of instructional design experience, Elisabeth has seen and conquered a lot. She’s fearless when tackling projects that cause others to run for the hills. In Aflac’s national sales training department, she develops learning materials for over 70,000 sales associates. Prior to Aflac, Elisabeth held many roles in the banking/payment industry that gave her a powerful voice among her leaders and peers. Working with some of the top banks in the world, she developed content, facilitated training, and was involved with starting up several new call centers for clients globally.
Jose Parker
Instructional Designer
Aflac
Jose Parker is a bilingual instructional designer in the sales/training development department of Aflac. He is actively involved in the company’s diversity council and other company culture clubs. Jose has a bachelor’s degree in political science with a minor in Spanish. He worked in education and training for the US Army, supporting the SouthCom mission of democratic sustainment in Latin America. At Aflac, prior to the ID position, he held various bilingual internal ops positions. His experience is mostly self-taught and trial-and-error, with an approach of “adapt and overcome” when recording and editing audio in a noisy office environment.
113 A Tool Kit for a Zero-Budget Project
10:45 AM - 11:45 AM Wednesday, October 24
Barbados AB
As a learning professional, your project budgets may be shrinking. You’re being asked to do more with less. Do you ever wish you had a library of free or low-cost tools at your fingertips? Now you can! There are plenty of free or low-cost tools available if you know where to look.
This session will show you how you can “design on a dime” and still deliver high-quality, engaging, and effective blended learning solutions. You will gain a budget toolkit for any situation. This toolkit has been put to the test by designing and implementing a real-life learning solution at as close to zero cost as possible. This zero-budget project will spark practical ideas and provide an amazing toolkit you can apply right away.
In this session, you will learn:
- How to stretch your budget by considering creative uses for free tools
- Which tool to use at each stage of the project (project management, design, development, and delivery)
- How to determine when it’s worth it to purchase the paid version of a tool, and when the free version is all you need
- How to leverage innovative mobile tools to engage your audience
- Clever ways to save on multimedia production (including voice-overs and translations)
- How to access free course content
Audience:
Designers and developers.
Technology discussed in this session:
Prezi, Kahoot, Freedcamp, Hightail, Google Docs, VoiceThread, FreeConferenceCall.com, Pixabay, Creative Commons, DaFont, GoAnimate, FutureLearn, edX, eLearning Brothers, Amazon Polly, Audacity, Rev, Voice123, join.me, Poll Everywhere, QR Code Maker, Bitly, Google Sites, Latitude Learning, and SurveyMonkey.
Carol Munir
Sr. Director
ADP
Carol Munir, senior director of talent and development ops at ADP, is a learning professional and ISD with nearly 20 years’ experience who specializes in deploying innovative, global solutions for talent development. Prior to ADP, Carol was senior manager of US training at QuintilesIMS and manager of global L&D at Starwood Hotels & Resorts. She delivered “Making Virtual Training Engaging” at the 2015 DevLearn conference. Most recently, she facilitated the session “Design on a Dime” at the 2017 Learning DevCamp conference. Her passion is enhancing the learner experience by personalizing content to drive a pull, not push strategy.
Sara Walters
Content Analyst
Infotech
Sara Walters, a content analyst at Infotech, is an instructional designer with 20 years’ experience in the learning and development field. She specializes in creating blended learning solutions, with expertise in self-paced eLearning, live virtual training, performance support components, and instructor-led classroom training. Her passion is designing eLearning and virtual training that engages learners and improves performance. She began her career providing instructor-led classroom training to organizations large and small. Since 2005, she has honed her expertise in delivering engaging virtual training and eLearning development. Most recently, she delivered the session “A Tool Kit for a Zero-Budget Project” at the 2018 DevLearn conference.
114 Blockchain 101: An L&D Introduction to a Mysterious, Disruptive Technology
10:45 AM - 11:45 AM Wednesday, October 24
St. Thomas B
You’ve probably heard of bitcoin and how early adopters suddenly became millionaires by investing in this cryptocurrency. The underlying technology is called the “blockchain,” and this specific technology has the potential to shake up a lot of industries, including L&D and HR. However, for a lot of people, blockchain remains a mystery. What is blockchain? And how could it eventually affect learning and development?
This session will lead you on a journey of discovery, using concrete examples. The possible applications are numerous: recruitment, learning and development, payroll, etc. Blockchain can efficiently be applied to any area where HR and L&D exchange data and where identifiers and transactional processes are required. You’ll take a non-technical deep dive in this session to understand the blockchain lingo, the components, the actors, etc. And you’ll discuss whether, how, and when L&D will be affected by the blockchain. Prepare for the future!
In this session, you will learn:
- How the blockchain works
- The blockchain lingo
- Current blockchain use cases
- Future blockchain use cases
Audience:
Developers and managers.
Technology discussed in this session:
Blockchain, Ethereum, and Hyperledger.
Mathias Vermeulen
Founder
Winston Wolfe
Mathias Vermeulen, the owner of Winston Wolfe Innovative HR Solutions, has an eight-year track record in L&D and HR management. He received Belgian Learning & Development Awards in 2010 & 2011 and a nomination for 2013. Topics for the 2011 & 2013 awards were in the game-based learning and gamification domain.
115 BYOD: Exploring Accessibility Options in Captivate 2018
10:45 AM - 11:45 AM Wednesday, October 24
Trinidad AB
Adobe Captivate 2017 provides eLearning content creators many interactive tools, but accessibility often takes a back seat to interactivity. In December 2017, a development team was tasked with making a series of interactive presentations accessible to screen readers when they were informed a student with blindness had been enrolled for the upcoming term.
This session will explore how Adobe Captivate interacts with screen readers and how it can provide accessible interactions for students with disabilities. You’ll explore closed captioning, adding accessibility text, and creating a variety of accessible interactions; and you’ll learn about some of the challenges the team faced in converting existing content. You’ll explore the results of those challenges in a screen reader and find out how, with accessibility, you can help equip all learners with an engaging learning experience.
In this session, you will learn:
- Several tips for making your content accessible to learners with vision and hearing impairment
- How to use JAWS and NVDA screen readers to test your content in Adobe Captivate
- About some of the challenges of making Captivate interactions accessible
- About some free tools for testing the accessibility of Captivate files
Audience:
Designers and developers.
Technology discussed in this session:
Adobe Captivate 2017, JAWS screen reader for Windows, and NVDA screen reader for Windows.
Technology required:
PC laptop (or Mac laptop with an installed Windows partition); Adobe Captivate 2018; JAWS screen reader for Windows (offers a free 40-minute-per-session trial); and NVDA screen reader for Windows (free).
Michael Wilday
Manager of Learning Technology Solutions
Los Angeles Pacific University
Mike Wilday, manager of learning technology solutions at Los Angeles Pacific University, has been an innovator and a web and graphic designer for over 20 years. Since 2011, Mike has been working in higher education, applying his love for technology and innovation to the field of eLearning and the development of instructional media at Los Angeles Pacific University. Since 2011, Mike has been the manager of learning technology solutions working to implement innovative and advanced solutions into the learning management system while meeting the needs of learners on their higher education journey.
116 BYOD: Tips and Tricks for Testing Your Responsive eLearning Content
10:45 AM - 11:45 AM Wednesday, October 24
Martinique AB
A growing number of learners use mobile devices to take their eLearning courses. While modern authoring tools make creating responsive content easier than ever, testing it is cumbersome at best. You must take into account a growing number of screen sizes and form factors, test how your interactions translate to a touch screen, account for limited bandwidth, etc., while having access to a limited number of testing devices.
In this hands-on session, you will discover a handful of free and easy-to-use solutions to transform your workstation into a powerful testing environment. You will leverage the developer tools of your web browser to effectively emulate the mobile situation. You will learn how to configure any device and how to simulate limited bandwidth, using tools built into your web browser. You will also learn how you can use Browsersync, an open-source testing tool, to host your eLearning content so you can test it using your own mobile device without configuring a complicated IT infrastructure.
In this session, you will learn:
- That the mobile experience is not limited to smaller screen sizes and layout adaptations
- How to access and use the developer tools of your web browser to emulate any mobile device
- How to install and use Browsersync
- How to test your eLearning content on your actual mobile device using your Wi-Fi network
Audience:
Designers and developers.
Technology discussed in this session:
Adobe Captivate, Chrome developer tools, and Browsersync (a Node.js module).
Technology required:
The latest version of Adobe Captivate, Node.js, Browsersync (an installation guide for Mac and Windows will be provided), and the latest version of the Chrome web browser.
Damien Bruyndonckx
COO & Pedagogical Director
DiDaXo
Damien Bruyndonckx, a co-founder and pedagogical director of DiDaXo, is a longtime Adobe certified instructor on Dreamweaver, ColdFusion, Acrobat, and Captivate. Damien has worked for various Adobe-authorized training centers in Europe and has contributed to many web- and eLearning-related projects for countless customers. In 2015, Damien co-founded DiDaXo. The Belgium-based company specializes in eLearning authoring with Adobe Captivate and in Captivate training all around the world. Damien is the author of four Captivate books, including Mastering Adobe Captivate 8, published in 2015 by Packt Publishing.
SELR102 Creating a Learning Strategy for Maximum Impact
11:00 AM - 11:45 AM Wednesday, October 24
Expo Hall: eLearning Rockstars Stage
You’re charged with a high-stakes, high-visibility learning challenge. Perhaps you need to prepare an entire hospital staff to work effectively on day one of a move to a new hospital building, or you need to get a salesforce ready to sell a new product line. How do you do it? There’s no quick fix, no single method that will get full impact. You need to create an integrated learning strategy.
In this session, you’ll get a framework for creating an integrated, multifaceted learning strategy. You’ll see how to design and build a systematic set of learning experiences using technology appropriately, guided by sound learning science principles. You’ll see examples of role-based learning paths that employ eLearning, microlearning, on-the-job learning, coaching, video, workshops, simulations, performance support, and fun reinforcement activities. You’ll learn how to apply learning experience design principles including design thinking, active learning, spaced practice, scenarios, and on-demand content. Finally, you’ll see how to implement an iterative, collaborative design and development process that involves all stakeholders to achieve maximum impact.
In this session, you will learn:
- How to apply learning science–based design strategies for learning multiple complex skills
- How to build integrated learning paths
- How to adapt your organization’s learning ecosystem to support complex learning
- How to apply learning experience design principles and processes to create effective and engaging learning
Audience:
Intermediate to advanced designers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
LMS, xAPI, content management system, learning experience manager.
Marty Rosenheck
Chief Learning Strategist
Cognitive Advisors
Marty Rosenheck, PhD, CEO and chief learning strategist at Cognitive Advisors, provides talent development, learning experience design, and learning technology ecosystem consulting. He is a thought leader and sought-after consultant, speaker, and writer on the application of cognitive science research to learning and performance. Marty has over 30 years of experience. He has created award-winning learning experiences, designed learning ecosystems, developed cognitive apprenticeship programs, built performance support systems, conducted needs assessments, specified learning paths, constructed virtual learning environments, and developed formal, informal, and social learning strategies for dozens of nonprofit and for-profit organizations.
SELT102 Quit Clowning Around: The Content Matters
11:00 AM - 11:45 AM Wednesday, October 24
Expo Hall: eLearning Tools Stage
Yesterday’s employees view development and training as an isolated activity outside their daily routine, but today’s employees are pushing organizations into uncharted territory where informal, engaging, interactive eLearning must be incorporated into their lives when and where they need it. Most employees don’t have the time to click through slides or courses that are not engaging or interactive, but how do you take your legacy content and reimagine it quickly?
In this session, you’ll learn the four basic instructional design theories of sound digital content development. You’ll explore how to apply each theory to engaging interactive material using a humorous real-world case study. You’ll leave this session with a renewed focus on how to take your legacy content and turn it into an engaging digital training program that not only engages the learner but produces successful outcomes for your organization.
In this session, you will learn:
- How to both meet employees’ needs and keep your organization relevant and successful by employing a new set of instructional design tools and learning methodologies
- Proven techniques for taking your 20th-century content into the 21st century
- How to curate new content and tap into the informal learning space
- How to harness new and existing tools to deliver a continuous, personalized learning experience that is relevant and provided at the point of need
Audience:
Novice to advanced designers, managers, and senior leaders (directors, VP, CLO, executive, etc.).Shawn Burson
Manager, Instructional Design
knowbly
Shawn Burson is a manager of instructional design at knowbly. He has over 15 years of experience planning and building interactive learning content and interactive templates. After almost a decade of managing a global team of instructional designers in a university setting, he came to the knowbly team in 2013 to lead the transformation of learning material to digital for clients such as Microsoft, National Geographic Learning, Arvato, and Pearson Nursing and Workforce Readiness.
SEMT102 Solving the Sales Training Puzzle with Modern Learning
11:00 AM - 11:45 AM Wednesday, October 24
Expo Hall: Emerging Tech Stage
Salespeople are learning organizations’ problem children: often remote and on the go, “too busy” for training, and quick to dismiss anything that doesn’t immediately help them. Yet constant product and sales tool releases, nonstop market evolution, and rapid competitive moves mean sales teams stand to benefit from effective learning more than any other function! And moving the needle on sales effectiveness yields enormous ROI.
In this hands-on session, you will see and experience how modern learning techniques enable trainers to engage sales teams and boost their effectiveness. Learn how the five principles of modern learning—including bite-sized content, learning reinforcement, support for informal learning, and more—successfully meet the needs of the challenging sales training environment. If you download the Allego app, you can try several examples yourself to gain deeper understanding.
In this session, you will learn:
- How bite-sized content works in the sales domain
- Why sales teams love reinforcement learning
- How to enable informal learning among sales teams
- When personalized learning does and doesn’t apply to sales training
- Why ease of content creation, not just content access, is the key to engaging sales teams
Audience:
Novice to advanced managers and senior leaders (directors, VPs, CLOs, executives, etc.).
Technology discussed in this session:
The Allego platform.
Jake Miller
Product Marketing Manager
Allego
Jake Miller, a product marketing manager at Allego, is responsible for shaping the story of Allego customers and products, which has helped secure Allego’s spot as America’s fifth fastest-growing software company on the Inc. 500. Jake is passionate about sales performance and incorporates his experience as a top producer in the high-ticket retail space into his approach for running the product marketing function at Allego. Jake received his MBA from Babson College. Prior to entering the business world, he was a professional jazz drummer and received a bachelor’s degree in drum set performance from Berklee College of Music.
SMNX102 Supercharge Your Training Environment
11:00 AM - 11:45 AM Wednesday, October 24
Expo Hall: Management Xchange Stage
Learners are only as good as the environments they operate within. Their access to learning, the level of support from managers and executives, and the quality of the training they receive all impact performance and results.
If you want to supercharge learner performance, you need to move beyond the traditional “did they do it or not” mindset and consider all the conditions that impact results. Do employees have time to sharpen their saws? Culturally, is training seen as a part of the business? Is content easy to access? Is the content any good? What works best to engage learners? In this workshop, you’ll explore all of the above and gain a list of best practices you can use immediately to assess the state of your learning environment.
In this session, you will learn:
- Best practices for assessing the state of your learning environment
- How to get your learners engaged and excited
- Strategies for developing content based on the ways people learn
Audience:
Novice to advanced designers, developers, managers, and senior leaders (directors, VPs, CLOs, executives, etc.).
Mike Martin
Head of Customer Onboarding and Enablement
SAP Litmos
With over 25 years in human performance and learning, leadership, and customer experience, Mike Martin has made it his mission to help employees, companies, and customers be better and accomplish more than they ever thought possible. From facilitating team-building programs to looking after thousands of SAP Litmos customers through onboarding to renewal and beyond, Mike has worn many hats in this space. Mike is an accomplished speaker, facilitator, and leader with a master's degree in instructional design and technology. He heads the customer experience and learning team at Litmos covering onboarding, customer enablement, customer success, sales help desk, and account managers.
STRS102 5 Activities that Maximize Impact for Instructor-Led Training
11:00 AM - 11:45 AM Wednesday, October 24
Expo Hall: Strategic Solutions Stage
Instructor-led training is where over 50 percent of employee development happens. But it’s difficult to achieve employees’ buy-in if their direct managers aren’t sold on its importance. It can also be hard to capture and measure employee engagement in the session—especially when there are hundreds of instructors running sessions. It’s even more difficult to ensure behavioral changes stick long after the session ends. This session will introduce five practical tactics you can incorporate today—fast activities that increase manager buy-in before training, maximize engagement and learning during training, and magically transform into employee-created job aids after training.
In this session, you’ll be speed-walked through five tried-and-true activities any CLO, instructor, or instructional designer can deploy to an entire team of instructors. You’ll learn exactly how to incorporate them before, during, and after instructor-led training. Specifically, you will learn how to create and deploy a strategic survey that increases manager buy-in before training; a strategic survey that sets employee expectations before training; a “silent discussion” or Q&A technique to use during training; an advice wall employees create during training; and a way to instantly transform training activities into employee-created job aids. You will walk through the why and how of each training activity, so that at the end of the session, you can immediately add them to your toolbox.
In this session, you will learn:
- Practical ways to gauge manager expectations for ILT and increase manager buy-in
- How to create anticipation in employees, to make ILT feel like a privileged event
- How to increase participation and honest feedback during ILT
- How to foster camaraderie and knowledge-sharing in ILT
- How to extend the positive impact of ILT beyond the session
Audience:
Novice to advanced designers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Microsoft PowerPoint and Poll Everywhere.
Matthew Du Pont
Enterprise Account Executive
Poll Everywhere
Matthew Du Pont, an enterprise account executive at Poll Everywhere, cares about helping presenters keep everyone’s attention. He has led many trainings and webinars for three main audiences: learning and development teams, while working at Poll Everywhere; job seekers, while coaching executives on career searches; and high school girls, as a Girls Who Code instructor. Matt is an experienced and entertaining speaker. He won Yale’s Henry James TenEyck award for public speaking, as well as BAHfest West, a competition to defend incorrect, funny scientific theories.
SXAPI102 Identifying Competency Gaps with xAPI Analytics and Dashboards
11:00 AM - 11:45 AM Wednesday, October 24
Expo Hall: xAPI Central Showcase Stage
A high-consequence pipeline operator in the US delivers a large number of safety and operations–focused training using test scores to document compliance and understanding. With pure SCORM content, their insight into the performance of users at an objective level was limited. Even though students passed the test on a topic, some objectives were failed regularly, identifying issues in content, test design, and training processes.
In this session you’ll learn how, after enabling content and tests with xAPI, the group was able to identify competency gaps and export xAPI data into Microsoft’s Power BI software, allowing them to create analytic dashboards to track which objectives were and were not mastered. Finally, you’ll learn how they overhauled the safety training program to minimize the importance of overall test scores and require learners to master each identified objective. Failure to master an objective results in a review of the content until the learner satisfies all objectives. With this additional insight, senior leadership stated, “The ability to see these analytics puts L&D in a whole new light.”
In this session, you will learn:
- How the group used xAPI to track student interactions and assessments at an objective level
- How they created a series of visualizations and leadership dashboards to identify which students mastered or failed different objectives
- How they tracked SCORM CMI interactions using a SCORM-xAPI wrapper
- How LRS data, along with student demographic data from the LMS, was automatically ported to Power BI using Microsoft Flow
Audience:
Advanced designers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Microsoft’s Power BI will be discussed as one of many valuable business intelligence tools for analyzing xAPI data. Business intelligence tools can also be used to combine and compare xAPI data with other data sources for robust visualizations.
Art Werkenthin
President
RISC
Art Werkenthin, president of RISC, built his first learning management system (LMS) in 1988 and now has over 25 years' experience working with LMS in the oil and gas, retail, finance, and other industries. Art is keenly interested in the xAPI specification, and RISC was an early adopter of this technology. Interested in expanding the xAPI to the LMS, Art has served for the past three years on the ADL cmi5 committee. In 2015, RISC demonstrated the first implementation of a cmi5 runtime engine embedded in its LMS. Art has presented on cmi5 at several conferences, including mLearnCon, DevLearn, and xAPI Camp.
SELR103 What Can You Build Today in VR?
12:15 PM - 1:00 PM Wednesday, October 24
Expo Hall: eLearning Rockstars Stage
You’ve heard that VR training experiences have a proven higher retention rate, with retention gains reaching 75 percent in comparison to standard video, eLearning, or textbook training. What you need to know is how to create and deploy VR training quickly and cost-effectively with the systems you have today.
In this session, you will learn the differences between VR, AR, and MR, and how you can apply each of them in the training that you are creating today. You will learn about a new tool, CenarioVR, that allows you to rapidly create VR training by linking together multiple 360-degree images and videos to create an immersive story. This session will also cover the creation, editing, publishing, and tracking of VR training. It will highlight the potential learning applications for using VR, and how you can integrate it into your current learning environment.
In this session, you will learn:
- How to design, author, and deliver your own VR content
- Best practices in instructional design unique to VR environments and VR space as a creation medium
- How to use xAPI data visualizations to analyze the effectiveness and measure the impact of VR content
- How to link multiple 360 videos together and add interaction and instruction to your VR content to create a story
Audience:
Novice to advanced designers, developers, and managers.
Technology discussed in this session:
Virtual reality, 360-degree video images and software, VR hardware, CenarioVR, xAPI, and learning record stores.
John Blackmon
CTO and Chief Artificial Intelligence Officer
ELB Learning
As CTO/Chief AI Officer for ELB Learning, John Blackmon is responsible for the development and strategy of company products. Prior to ELB Learning, John was co-founder/CEO of Trivantis, where he created the flagship products, Lectora and CenarioVR. John was also co-founder/lead engineer at BocaSoft, which created various software utilities for the OS/2 operating system. His career started at Electronic Data Systems where he designed automatic identification systems for applications at General Motors, followed by time at IBM where he was awarded a patent for seamlessly running Windows applications under OS/2. He also has a patent pending for Responsive Course Design work.
SELT103 6 Ways Every Learning Leader Should Be Using Video
12:15 PM - 1:00 PM Wednesday, October 24
Expo Hall: eLearning Tools Stage
Melissa is a rising star at your company. She’s been promoted five times in as many years, and is on track to join your leadership bench program. Unfortunately, she just gave her two weeks’ notice. Capturing the knowledge of exiting employees is just one of the ways you could be using video but probably aren’t. Join this session to explore six real examples of how companies are improving their learning strategies with video. You’ll also explore trends driving the use of video, and how you can tap them within your business.
This session will identify six novel and uncommon ways L&D teams can use video for employee training and communications, based on real examples from companies like Qualcomm, Siemens, Tableau Software, Perkins Coie, and more. You’ll also hear about five technology and social trends that are making video more available and expected among your employees, no matter how much (or how little) you’ve been using video to date.
In this session, you will learn:
- New ways to use video to create and curate formal learning opportunities
- New ways to implement video to support and scale informal learning initiatives at all levels of the organization
- About technology shifts that are making video more accessible to all employees
- How Millennials’ learning experiences in college will accelerate the use of video in business
Audience:
Novice to advanced designers, developers, managers, senior leaders (VP, CLO, executive, etc.), and anyone convinced they could be getting more value out of video.
Technology discussed in this session:
Video storage and streaming, video content search, and video recording.
Steve Rozillis
Head of Customer Evangelism
Panopto
Steve Rozillis is part of the team at Panopto, helping L&D professionals to convert general interest in video into concrete, practical applications for video-enabled training, communications, social learning, and knowledge management programs. He is a graduate of the University of Michigan and Duquesne University. A father of two children under 8, his hobbies today include a surprising number of arts and crafts projects.
SEMT103 Why Your Organization Needs Virtual Reality Training Today
12:15 PM - 1:00 PM Wednesday, October 24
Expo Hall: Emerging Tech Stage
Millennials and Gen Z are entering the workforce at an accelerating rate. These incoming generations’ expectations from their training media are very different from those of previous generations. Virtual reality training offers a potent tool to address the media and learning needs of these younger generations. However, since VR is still an emerging technology, there is a lack of data and case studies and many misconceptions surrounding cost and best operating practices.
In this session, you will explore the global disruption VR is causing as a medium for training and professional development. You’ll deconstruct the myths surrounding virtual reality through an exploration of case studies and the latest data available. This session will provide you with an overview of the startup cost and the best operating practices to allow you to evaluate the ROI of virtual, computer, and mobile-based simulations.
In this session, you will learn:
- About game-based training
- About virtual reality training
- About computer- and mobile-based simulations
- About gamification
Audience:
Novice to advanced designers, managers, senior leaders, and others.
Technology discussed in this session:
Virtual reality, computer, and mobile simulations.
Sid Banerjee
CEO
Indusgeeks
Siddharth Banerjee, the CEO of Indusgeeks, is an entrepreneur and thought leader in the field of applied gaming and virtual reality. Sid’s pioneering work has positioned Indusgeeks among the world leaders in game-based and virtual reality training. The company has received multiple awards and was most recently honored with a Brandon Hall Gold Award for best use of games and simulations for learning. Sid is a founding board member of NASSCOM’s Applied Gaming Special Interest Group (SIG), working with governments and the gaming industry worldwide to formulate key policies transforming the applied gaming ecosystem.
SMNX103 Implementing Digital Learning at Dell Technology
12:15 PM - 1:00 PM Wednesday, October 24
Expo Hall: Management Xchange Stage
Learn how large enterprises have successfully implemented digital learning and measured results. Find out how Dell Technologies addressed its digital transformation and upskilling needs with EdCast’s learning experience platform (LXP). The presentation will also highlight how EdCast’s AI and machine learning solutions increase learning relevance and overall engagement at Dell.
With over 150,000 employees, Dell is a leader in the technology space. The skills and capabilities span technical, sales, HR, and professional portfolios. Learn how the company is implementing a digital solution that integrates formal and informal learning with internal and external resources to grow engagement.
In this session, you will learn:
- The best approaches to implementing enterprise-wide digital learning
- How AI and machine learning solutions increase learning relevance and engagement
- The benefits of digital transformation for the enterprise
- Why focusing on upskilling needs is relevant for the future of your organization
- How a digital learning solution can integrate formal and informal learning
Audience:
Novice to advanced designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Dell’s customized PC and mobile instances of EdCast’s learning experience platform (LXP).
Becky Willis
Learning Strategist
WillLearn
Becky Willis brings a mix of learning and business leadership to learning strategy. As one of the founders and CLO of Tractus Learning, she helps customers to select and implement successful digital learning and ecosystems. Additionally, Becky founded WillLearn Consulting. At EdCast, she was the VP of engagement and led learning innovation at Hewlett Packard Enterprise and Hewlett Packard, as well as other leadership positions in HR, sales, and marketing. Clients include GE, Lam Research, Harvard Business Publishing, NovoEd, and more.
Edward Bell
Director, Digital Learning Technology
Dell EMC
Ed is the Director of Digital Learning Technology at Dell. He is an education professional focused on digital learning and development technology necessary to keep pace with continuing advancements in development and delivery of training for employees, customers, and partners. With the changing attitude from instructor led learning to digital and virtual learning, Ed is focused on using technology as a key role in helping education groups keep pace with these changes and helping organizations expand and adjust to these changes.
STRS103 Learning Ecosystem Success: 5 Plain and Simple Smart Hacks
12:15 PM - 1:00 PM Wednesday, October 24
Expo Hall: Strategic Solutions Stage
Learning is an intrinsically human activity that happens in many places and in many ways. It doesn’t matter how great or feature-rich any one learning system is; learning will never happen in just one place. The modern learning ecosystem not only recognizes this reality but embraces it to support the learner wherever and however he or she learns best.
Getting started on the journey to a learning ecosystem can seem daunting. So technical, so expensive, so involved and exhausting! But it doesn’t have to be. In fact, you’ll learn five smart hacks for making your journey towards a more mature learning ecosystem easier. These are simple, do-able hacks. You’ll start with a definition of a learning ecosystem—both for beginners and advanced audiences—and get into real, simple, tactical activities you can consider now.
In this session, you will learn:
- A functional definition of what a learning ecosystem is and the reasons companies are implementing them.
- To choose interoperable tools to begin with. Even if you’re not jumping into an ecosystem yet, put interoperability on your requirements checklist for any systems you pick up. You’ll be so happy later down the line.
- To set up a learning record store (LRS). An LRS sets you up to future-proof and standardize your data.
- To make measurement part of your world. The old carpenter’s adage says, “Measure twice, cut once.”
- To have single sign on (SSO) in place. It gives your learners a seamless experience and standardizes reporting.
- To have a “launch-support-improve” campaign. It’s more than adoption at this point, it’s about using the learning ecosystem for one of its key advantages—setting you up for continuous improvement.
Audience:
Designers, developers, managers, and senior leaders (directors, VPs, CLOs, executives, etc.).
Technology discussed in this session:
N/A
Rose Benedicks
CEO
Dashe & Thomson
Rose Benedicks is a renowned learning design expert and CEO of Dashe & Thomson. She has won awards for her learning experiences and is recognized for her approach to workplace challenges. She excels in aligning learning with business needs and proving the ROI of well-designed learning experiences. She holds a masters in instructional systems technology from Indiana University, is a leading presenter in the industry, and teaches instructional technology at the University of Tennessee, Knoxville.
SXAPI103 A Deep Dive on Implementing xAPI in Learning Games
12:15 PM - 1:00 PM Wednesday, October 24
Expo Hall: xAPI Central Showcase Stage
Dig-It! Games had a maintenance headache with a dated Cold Fusion data collection system and some data reporting into various applications in the cloud. The data was siloed and lacked any form of normalization to make it interoperable for aggregation and analysis. It was time to change old practices for new, and after a requirements gathering exercise, the team decided to prototype with xAPI. Existing xAPI profiles provided a solid baseline of verbs and activity types, etc., but xAPI contextual data lacked any form of structure. Most industries have a common vocabulary and standards, but xAPI profiles do not address context.
In this session you will learn how, with support from the National Science Foundation, Dig-It! embarked on a research project to create a methodology, tools, and vocabulary for using xAPI in learning games in one industry (K-12) that could be replicated in other industries. Find out how they created a framework for the xAPI specification that combined with existing profiles and libraries for a great launch point to address the problem. You will learn how the framework solved the silos and proprietary nature of learning data from games, and how within 30 days they had a pilot reporting learning data from a JavaScript game to a learning record store. Ultimately, it solved the main problem of creating a solution for collecting data, was basic, and created other challenges.
In this session, you will learn:
- How the team planned and developed the GBLxAPI.org open-source project
- How they developed a global vocabulary catalog with over 450 permanent URIs for use with the extensions and over 2,000 additional URIs for US-only standards
- About their API for Unity to simplify xAPI use in games and simulations
- How their data is now visualized in a third-party BI tool with widgets, dashboards, and export options
- How it’s now easier to share meaningful data with researchers, which ultimately could increase the use of learning games in industries
Audience:
Advanced designers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Free Unity API for integrating xAPI into learning games and simulations developed using the Unity 3D game engine. Free Excel sheet for organizing and planning learning outcomes in learning games. Tools for reporting xAPI data, including use of AI bots.
Stuart Claggett
COO/CTO
Dig-iT! Games
Stuart Claggett is the COO/CTO at Dig-iT! Games, a mission-based game developer and publisher with a goal of having a positive impact on education by harnessing the power of game-based learning. Stuart leads the open-source xAPI initiative GBLxAPI.org, which aims to simplify and standardize how educational games collect meaningful data for developers, educators, and researchers. He is also the co-researcher for developing the supporting context library catalog as a model for improving interoperability of data using xAPI. Stuart received the Hammer Award from the White House Office of the Vice President (VP Gore) for technology innovation.
201 Creating an Instructionally Sound Microlearning Experience
1:15 PM - 2:15 PM Wednesday, October 24
Montego DE
Microlearning is really hot right now. You may be getting pressure to “go micro” on your projects. Or maybe you are already using microlearning but question whether it’s really instructionally sound. To resolve these issues, you need to have a clear understanding of microlearning use cases, and how to use microlearning to bring the greatest value to your learning programs.
This session will start with a discussion about what microlearning is (and is not). Then you will identify a training program you are working on and use an assessment to identify what parts of that content are a good fit for microlearning. Next, you will explore recommendations for designing effective microlearning resources, and you will create an outline for a piece of microlearning that will address the learning needs of your specific project. You will leave this session knowing how your content fits a microlearning approach, and with a design for a microlearning resource that is instructionally sound.
In this session, you will learn:
- How to define microlearning for your team or organization
- How to identify whether microlearning can make an impact in one of your training programs
- How to create effective microlearning resources
- How to create an outline for a piece of microlearning (text, infographic, interactive eLearning, or video) that will address the learning needs of your specific project
Audience:
Designers and developers.
Technology discussed in this session:
Microlearning.
Carla Torgerson
Solution Architect
SweetRush
Carla Torgerson, MEd, MBA has nearly 25 years of experience as an instructional designer and instructional strategist. Always interested in the latest learning trends, she has authored numerous blogs and articles on a variety of topics, including eLearning, mobile learning, and microlearning. She also developed MILE, the MIcroLEarning Design Model© and is the author of The Microlearning Guide to Microlearning and Designing Microlearning (with Sue Iannone). Currently a Solution Architect at SweetRush, Carla helps clients to dream up amazing performance solutions that both consider their learners’ needs and meet business objectives. SweetRush is known for exceptionally creative and effective solutions that combine the best of learning experience design with highly engaging delivery. Connect with Carla on LinkedIn for insights and announcements: https://www.linkedin.com/in/carlatorgerson/
202 Using Brain Science to Increase Learning Retention and ROI
1:15 PM - 2:15 PM Wednesday, October 24
Bermuda AB
The two goals of any training program are to teach employees new information and then to enable them to transfer their new knowledge into their workplace. But learning transfer is a complex process, and most trainers do not understand the simple steps that they can take to ensure that knowledge transfers from the computer where it is learned to the workplace where it is needed.
To improve retention and transfer, you need to systematically reinforce training. In this session, you’ll learn of four brain-based techniques that Google is using to overcome the forgetting curve and create sustainable behavior change. These techniques include booster quizzing, social elaboration, strategic coaching, and depth of processing. You’ll see how you can easily incorporate these techniques into training programs and dramatically improve learning and retention.
In this session, you will learn:
- How to deploy a systematic program after training that dramatically increases retention and transfer
- How eLearning training can be customized to increase learning transfer
- How pre-tests, such as measuring an employee’s “readiness for change,” can lead to a much higher rate of learning transfer
- About three myths that interfere with successful transfer of learning
- Strategies to encourage executive buy-in on programs that promote learning transfer
Audience:
Designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Post-training reinforcement and social media.
Art Kohn
Professor
ASPIRE Consulting Group
Dr. Art Kohn earned his PhD in cognitive science at Duke University and is a consultant with Google, helping the organization develop new programs which train more than 1.2 billion people. Dr. Kohn's professional research explores how to present information in order to maximize learning and memory. He was awarded the National Professor of the Year award from the American Psychological Association and he won a Fulbright Fellowship in cognitive psychology and a second Fulbright Fellowship in distance education. He consults with organizations around the world, helping them modernize and optimize their training programs.
203 Using an Instructional Design Approach to Transform Canned Content
1:15 PM - 2:15 PM Wednesday, October 24
Montego B
Every training department has to begin somewhere. Canned content can save time and money while providing a ready supply of material, especially for a newly developed program. At CTG, pre-purchased content built the base of a program but left a gap between the company’s needs and what was readily available. They needed to leverage that library of content against the principles and practices of instructional design to create engaging training.
In this case study session, you will learn how CTG’s learning and engagement department added customized pieces to pre-purchased content, creating a more tailored and applicable learning experience. You’ll explore how to layer personalized materials with pre-purchased pieces, creating engaging and relevant content to take your company’s training to the next level. You will distinguish between opportunities to transform canned materials by adding to them and when to build your own from scratch. By the time you leave this session, you will have a new approach to content development that will make building your company’s library quick and painless.
In this session, you will learn:
- How pre-purchased content can be leveraged to build a content library
- How to add customization to pre-purchased/created content to provide a unique experience
- Why the instructional design process is still necessary when not building content from scratch
- How to identify opportunities to add to pre-purchased content, and when not to
Audience:
Designers.
Technology discussed in this session:
Articulate Storyline, Adobe Captivate, Microsoft Word, PowerPoint, and Litmos.
Cole Tinney
Senior Instructional Designer
Covenant Transport
Cole Tinney is a senior instructional designer with Covenant Transport. She has spent her life focused on her passion: education. She first worked as a teacher before becoming director of education for a physician’s office and then finally joining Covenant Transport. With a proven record in instructional design, Cole has mastered creating workshops, presentations, and curricula that are truly engaging and focused on the learner’s experience. Cole’s energy and passion for learning are evident in her work and allow her to not just capture the goals and needs of her employers but turn them into visions for others to see and experience.
204 Strategies for Improving LMS Adoption
1:15 PM - 2:15 PM Wednesday, October 24
Antigua B
Many organizations struggle through the LMS RFP process, suffer low user adoption rates, and are at a loss for how to correct the situation or how to have prevented it. What if there was a way to simplify the RFP and demo process and increase user adoption? To align your LMS with your organization’s culture and learning environment, and to ultimately learn to love and understand your LMS?
In this session, you will learn how to overcome two significant flaws in the LMS world that are actively working against successful implementation and user adoption. The first flaw addressed: LMS setup and maintenance is simple. Find out how to recruit a learning technology analyst to keep your LMS on track. The second flaw addressed: Build it, and they will come. An LMS needs to be aligned with your organization’s culture and learning environment. You will learn how to build and use user personas and use cases to quickly and correctly create a features checklist and solicit focused product demos.
In this session, you will learn:
- How to build user personas based on employee demographics and training data
- How to build LMS use cases for the user personas
- How to use the user personas and use cases to identify LMS needs, facilitate effective demos, and aid change management processes
- How to identify what you need in a learning tech team member and then develop or recruit them
Audience:
Managers and learning systems practitioners.
Technology discussed in this session:
Learning management systems.
Tracie Cantu
Chief Learning Consultant
Your CLO
Tracie Cantu is founder and chief learning consultant at Your CLO, a dedicated consulting firm that delivers targeted solutions across three areas: learning organization design, learning technology, and learning operations. Tracie has spent the majority of her career at the intersection of employee performance, business operations, and technology, where she has served as a trusted advisor and peer to business leaders, directly contributing to the achievement of business outcomes. She has 20 years experience in talent development and human resources across a variety of industries, including aviation, government, retail, finance, start-ups, and big tech.
205 The Rush to eLearning: How Not to Screw it Up
1:15 PM - 2:15 PM Wednesday, October 24
Antigua A
First it was a curiosity. The curiosity grew into a fad, and then into a genuine trend. Now it’s a necessity. eLearning long ago left the experimental or pilot stage and is now a mainstream method of training and education. Everyone is doing it. But are they doing it well?
In this session, you will explore the pitfalls and key indicators of success or failure that will help you think differently about how your organization approaches eLearning. The rush to eLearning is littered with the bones of mistakes and judgment errors, and of eLearning projects built on high hopes but not much else. Combine this with a field that is rapidly changing, and it’s clear that getting it all right can be very challenging. Join this session and learn what to do (and what not to do) when you’re getting started—and, perhaps more importantly, how not to screw it all up after you and your organization get going.
In this session, you will learn:
- The most common mistakes organizations make with eLearning
- How to avoid the pitfalls that befell many others
- Specific tips that will help get your eLearning projects off on the right foot
- How to adapt your approach to an ever-changing field
Audience:
Designers, developers, and managers.
Marc Rosenberg
President
Marc Rosenberg and Associates
Dr. Marc Rosenberg is a global expert and speaker in training, organizational learning, eLearning, knowledge management, and performance improvement. He has written two best-selling books, E-Learning, and Beyond E-Learning. His 100 monthly columns, “Marc My Words,” appeared in The eLearning Guild’s Learning Solutions magazine from 2010 through 2018 and are still available online. Marc is past president and honorary life member of the International Society for Performance Improvement, is an eLearning Guild “Guild Master,” has spoken at the White House, debated eLearning’s future at Oxford University, keynoted conferences around the world, authored over 200 columns, articles, white papers, and book chapters, and is frequently quoted in major trade publications. Learn more at www.marcrosenberg.com.
206 xAPI: An Introduction for Instructional Designers
1:15 PM - 2:15 PM Wednesday, October 24
St. Croix A
As adoption of xAPI begins to take hold, it allows for more robust and interesting tracking of the learning process. As actual performance and results data are integrated with learning metrics, designers will have the necessary data to tailor the learning process to individual needs at the same time that they can draw more useful conclusions about learning as a whole across a wider population.
After a brief introduction to xAPI and what’s new about it from the instructional design side, this session will cover three key areas that impact instructional design: (1) identifying learning data needs, data sources, and meaningful visualizations that answer organizational and L&D questions; (2) making choices about infrastructure—how and when to work with your LMS, your LRS, or both; and (3) models for taking advantage of xAPI across a variety of learning vectors: formal and informal, social and private, formative and summative, predictable and variable.
In this session, you will learn:
- To identify new challenges in your work as an instructional designer
- To describe the impact that xAPI can have on your organization’s learning and performance strategies
- To identify data needs and likely sources within the organization to meet
- To choose one or more first projects that leverage xAPI’s capabilities beyond what’s available in SCORM today
Audience:
Designers, developers, and managers.
Technology discussed in this session:
Experience API (xAPI).
Megan Torrance
CEO
TorranceLearning
Megan Torrance is CEO and founder of TorranceLearning, which helps organizations connect learning strategy to design, development, data, and ultimately performance. She has more than 25 years of experience in learning design, deployment, and consulting . Megan and the TorranceLearning team are passionate about sharing what works in learning, so they devote considerable time to teaching and sharing about Agile project management for learning experience design and the xAPI. She is the author of Agile for Instructional Designers, The Quick Guide to LLAMA, and Making Sense of xAPI. Megan is also an eCornell Facilitator in the Women's Executive Leadership curriculum.
207 DevLearn Hyperdrive Showcase
1:15 PM - 2:15 PM Wednesday, October 24
Barbados AB
Back by popular demand, Hyperdrive returns to DevLearn this fall. This year’s Hyperdrive competition focuses on innovation, showcasing projects that are using technology and solutions to create new and exciting opportunities for learning and performance support.
In this session, you will learn from the three winning entries in DevLearn Hyperdrive, the competition that took place before DevLearn began. You will learn from individuals and organizations that are pushing the boundaries of what learning and performance support looks like, and you’ll explore examples of technology being harnessed in ways that most others have yet to consider.
In this session, you will learn:
- From cutting-edge examples of innovative learning
- How the projects provide business value
- Why a design decision was made
- About the technologies used in innovative projects
Audience:
Novice to advanced designers, developers, project managers, and managers.
Technology discussed in this session:
Various.
Mark Britz
Director of Event Programming
Learning Guild
Mark Britz is the director of event programming at The Learning Guild. Previously he worked for more than 15 years designing and managing learning solutions with organizations such as Smartforce, Pearson Digital Learning, the SUNY Research Foundation, Aspen Dental Management, and Systems Made Simple. Mark is also an organizational social designer, helping businesses achieve the benefits of becoming more connected and collaborative to improve learning and engagement. Mark is the author of Social By Design: How to create and scale a collaborative company, and regularly presents and writes about the use of social media for learning, collaborative networks, and organizational design.
208 The Modern L&D Toolkit: Where Does Gamification Fit In?
1:15 PM - 2:15 PM Wednesday, October 24
St. Croix B
If you’ve ever wondered why video games skyrocket in adoption, it’s because they’re created with a complex behavioral science foundation and psychology behind the scenes. For L&D professionals, these same principles can become practice through gamification, allowing you to take your initiatives to the next level. But before blindly jumping on the new, shiny-toy bandwagon, it’s important to understand what a successful gamification strategy entails and how to ultimately drive behavior change.
Before getting carried away with the gamification hype, it’s crucial for L&D professionals to understand that there’s more to it than just badges and leaderboards. This session will dive into the innovative ways businesses are using game-based mechanics, aesthetics, and game thinking to impact employees from day one: onboarding. You’ll explore the steps you can take to incorporate gamification into onboarding to create engaged and motivated employees, leading to increased productivity and retention.
In this session, you will learn:
- What the core drivers of motivation are, and how they relate to gamification
- How to thoughtfully implement gamification into onboarding and L&D programs
- What to avoid when implementing gamification strategies
- How gamification can increase engagement and impact productivity
Audience:
Designers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Shelley Osborne
Head of Learning Experience
Modal
Shelley Osborne is passionate about creating corporate learning cultures that enable continuous skills development and nurture a growth mindset to drive employee engagement and company performance. She has over 15 years of experience across the education, consulting, and corporate sectors. Shelley is currently the head of learning experience at Modal. Recently, Shelley was the vice president of learning at Udemy, where she led the company's learning strategy and continuous upskilling of employees globally. In her work, she often leverages innovative technologies and fresh approaches like virtual reality and gamification to drive lasting engagement.
209 Responsive eLearning Design and How to Truly Achieve it
1:15 PM - 2:15 PM Wednesday, October 24
St. Thomas A
There’s a common myth that responsive design means shrinking to fit. It doesn’t! And that’s only the start of the misconceptions then applied to eLearning. The truth is, many designers have several courses that aren’t responsive or are merely paying lip service to being so. You need to start converting them now, otherwise you’re frustrating a huge group of your learners. But where do you start?
In this session, you’ll learn what responsive eLearning is, what it looks and feels like, and how to truly achieve it. You’ll walk through a complete step-by-step guide of: things you need to consider; what you need to prepare; best practice media creation; authoring tools you could use; and how you should test your courses. You’ll explore the differences between creating courses from scratch versus converting existing courses, but you’ll leave with a checklist that can be applied to both instances.
In this session, you will learn:
- What responsive eLearning is, and why it’s essential to accommodate it
- What the key points are for creating a responsive eLearning course
- How to prepare media so that it’s best fit for a responsive course
- What the main considerations are when converting existing eLearning content to a responsive platform
- Which common responsive design mistakes you should avoid
- What you need to evaluate when choosing a responsive authoring tool
Audience:
Designers, developers, and managers.
Technology discussed in this session:
Evolve will be demonstrated, and other HTML5 responsive authoring tools will be discussed.
James McLuckie
Chief Learning Officer
Flow Hospitality
James McLuckie, chief learning officer at Flow Hospitality, is a digital learning specialist who has delivered projects for clients such as Google, Heineken, Estee Lauder, the Virgin group, and the International Baccalaureate. Formerly a board member of eLearning Network, James is a fellow of both the Learning and Performance Institute and the Institute of Learning and Occupational Learning. He also lays claim to be the tallest man in L&D.
210 Enhancing Learning Activities Using NFC Technology
1:15 PM - 2:15 PM Wednesday, October 24
Montego C
Thanks to learning technology like Articulate Storyline, you are now able to simulate activities normally performed in person, such as role-playing scenarios for learners. But at what cost? What is lost from the learning experience when learners don’t interact with one another in person? What if, instead of “replacing” these in-person activities using technology, you instead “enhanced” them using technology? Using near-field communication technology, now you can.
In this session, you will learn how NFC technology works; how Expedia used it to create a digital card activity to enhance role-playing customer scenarios, and its business impact; and how you can use NFC technology to create learning activities of your own.
In this session, you will learn:
- How NFC technology works
- How it was used at Expedia to create a digital card activity
- What the business impact of that digital card activity was
- How you can use NFC technology for learning activities
Audience:
Designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Near-field communication (NFC).
Jonathan Meisburg
Senior Instructional Designer
Expedia
Jonathan Meisburg is a senior instructional designer at Expedia who specializes in gamification and making learning not only effective, but also fun. He has worked with technology companies such as Expedia, Valve, and Microsoft. Jonathan is passionate about what he does because he gets to combine his passion for education and creativity to create magical educational experiences that positively transform lives.
Kim Burgdorf
Director, Global Learning & Quality
Expedia Group
Kim Burgdorf, the director of global learning and quality for Expedia Group, is an award-winning leader and learning expert with over 25 years’ experience in organizational effectiveness and business operations. She sharpened her skills at American Express, holding several senior-level positions. During her tenure there, Kim was responsible for developing and executing business and learning strategies for the premium luxury travel organization servicing platinum and Centurion Card members. At Expedia Group, Kim is responsible for strategic performance development for front-line agents and leaders in contact centers worldwide supporting Expedia.com, Hotels.com, and the Expedia Affiliate Network brands across the globe.
211 Creating Effective Leadership Development Programs and Measuring Impact
1:15 PM - 2:15 PM Wednesday, October 24
Andros AB
Development programs are often measured though goals and end-of-year reviews, leaving little or no opportunity for coaching or on-the-job training to develop leadership competencies. Opportunities exist to coach and develop leadership competencies daily, but the gap is unidentifiable without any assessment or observation.
In this session, you will learn to use surveys and interviews to find direct linkage from leadership competencies to on-the-job tasks and actions as a means for creating precise learning objectives to develop in-role and pre-role leadership. These objectives are then used to create an observation app for mobile devices and a quick reference on-the-job training tool to provide development plans and tracking of progress. The tracking app links back to a larger program level evaluation to show the impact of the entire program.
In this session, you will learn:
- How to structure a complete 360 formative evaluation
- The technique of creating direct measurable linkage from development to competencies
- How to partner with team members to assess and evaluate impact and effectiveness
- How to utilize a mobile app using SharePoint and PowerApps for observations
- How to devise a method for on-the-job opportunities linked to leadership competencies
- How to evaluate individual performers and developmental programs simultaneously through a single analytic device
Audience:
Designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Microsoft SharePoint, PowerApps, Power BI, and the iPhone.
James Rossillo
Senior Instructional Designer
Southern California Edison
James Rossillo is a senior instructional designer with Southern California Edison. He has been creating multimedia content for over 20 years and has over 15 years of experience with instructional design. Previously, James has worked with Homeland Security and the Department of Defense as a contractor.
212 Design Models for Interactive Video in a Learning Context
1:15 PM - 2:15 PM Wednesday, October 24
Jamaica AB
Interactive video often has a wow factor that’s hard to deny. What’s critical for L&D, though, is thinking beyond the wow factor to ensure interactive video truly supports learning and performance improvement. Interactive video offers a range of design models, each with different strengths. Understanding how to align those strengths to different learning needs simplifies your design process, reduces development costs, and produces the best results for your organization.
This session will explore the range of interactive video options commonly seen and used, in order to build a reference framework. You’ll discover how these models can then be applied to different types of learning needs, contexts, and situations to take advantage of each model’s strengths. You’ll also work through instructional design strategies for each model to help you begin your planning and design work. And you’ll gain a range of practical tips to help you make your designs come to life with the best possible results for your organization.
In this session, you will learn:
- About the design models commonly used for interactive video
- How these models can support different learning needs and contexts
- Instructional design and planning strategies for each design model
- Practical design and creation tips that help speed up the creation process and improve the end-result learning experience
Audience:
Designers and developers.
Technology discussed in this session:
Interactive video examples, as well as some related authoring and delivery tools.
Paul Schneider
SVP Business Development
dominKnow
Paul Schneider, the senior vice president of business development for dominKnow, has worked in distance communication technologies in academia and corporate for over 18 years, primarily focusing on distance learning. Paul has provided services in most areas of learning, including instructional design, distance education, mobile training, and performance support. He currently oversees operations and business development at dominKnow Learning Systems and has presented at many professional conferences over the past 25+ years. Paul holds a PhD in counseling psychology from the University of Illinois, Urbana-Champaign.
213 2018 Trends: What the Research Says About Learning Styles, Learning Platforms, and Blended Learning
1:15 PM - 2:15 PM Wednesday, October 24
Montego A
In this session, The eLearning Guild’s director of research, Jane Bozarth, along with writers of recent research, reviews the Guild’s most recent reports on learning styles, learning platforms, and blended learning. We’ll look at what’s happening—or not happening—industry-wide, with an emphasis on what works, such as what factors support success and what content lends itself best to particular approaches.
This review of research is designed to familiarize you with what’s happening in the field and to help you find ways to be successful with approaches you’re considering, or that you’re already using and would like to enhance. You’ll leave with practical, evidence-based advice to help you engage in conversations and apply new ideas back at work.
In this session, you will learn:
- What practical insights you can gain from current research into learning styles, learning platforms, and blended learning
- State-of-the-industry practices in these areas
- Benefits and barriers facing practitioners
- Solutions to common challenges
Audience:
Designers, developers, and managers.
Jennifer Hofmann Dye
Founder and President
InSync Training
Jennifer Hofmann Dye is founder and president of InSync Training. She specializes in the design and delivery of engaging, innovative, and effective modern blended learning. Jennifer has written and contributed to a number of well-received and highly-regarded books including The Synchronous Trainer's Survival Guide: Facilitating Successful Live Online Courses, Meetings, and Events and Live and Online!: Tips, Techniques, and Ready to Use Activities for the Virtual Classroom. Her latest book, Blended Learning (ATD, 2018), introduces a new instructional design model that addresses the needs of the modern workplace and modern learners.
Steve Foreman
President
InfoMedia Designs
Steve Foreman is the author of The LMS Guidebook and president of InfoMedia Designs, a provider of eLearning infrastructure consulting services and technology solutions to large companies, academic institutions, professional associations, government, and military. Steve works with forward-looking organizations to find new and effective ways to apply computer technology to support human performance. His work includes enterprise learning strategy, learning and performance ecosystem solutions, LMS selection and implementation, learning-technology architecture and integration, expert-knowledge harvesting, knowledge management, and innovative performance-centered solutions that blend working and learning.
Jane Bozarth
Director of Research
The Learning Guild
Jane Bozarth, the director of research for the Learning Guild, is a veteran classroom trainer who transitioned to eLearning in the late 1990s and has never looked back. In her previous job as leader of the State of North Carolina's award-winning eLearning program, Jane specialized in finding low-cost ways of providing online training solutions. She is the author of several books, including eLearning Solutions on a Shoestring, Social Media for Trainers, and Show Your Work: The Payoffs and How-To's of Working Out Loud. Jane holds a doctorate in training and development and was awarded the Guild Master Award in 2013 for her accomplishments and contributions to the eLearning community.
214 Making Friends with Illustrator and Photoshop: Tips for eLearning Designers
1:15 PM - 2:15 PM Wednesday, October 24
St. Thomas B
How often do you source a near-perfect image that you want to manipulate to meet your needs, but don’t know how? Adobe Illustrator and Photoshop are powerful tools for manipulating and creating images and design assets, yet many eLearning designers find them intimidating to approach. Rather than a shotgun approach to learning how to use the software, eLearning designers need to target the tricks that best work for them!
In this session, you will learn how to overcome your fear of Adobe Illustrator and Photoshop to become a visual design asset guru. Using these top tips, you will be able to curate ideal stock illustrations, photographs, and EPS and PSD files to modify in order to create your own design assets. You’ll be guided through the process of finding images suitable for editing, and you’ll learn how to import, crop, add, erase, merge, flatten, and export your way to a visual design masterpiece!
In this session, you will learn:
- How to recognize image file formats and understand their implications
- How to remove backgrounds
- How to crop out unwanted elements while maintaining the integrity of the overall image
- How to combine more than one image
- How to color-correct
- How to add simple effects
- How to import and export images
Audience:
Designers and developers.
Technology discussed in this session:
Adobe Illustrator, Adobe Photoshop, and image stock sites (e.g., Dreamstime and Freepik).
Kataryna Nemethy
eLearning Developer/Instructional Designer
Baycrest Health Sciences
Kataryna Nemethy is an eLearning developer and instructional designer at Baycrest Health Sciences with years of experience in eLearning, instructional design, and educational technologies. As a formally trained biomedical illustrator and animator, she is passionate about the interface between education, technology, and design—particularly when they come together to produce a simple, effective, and good-looking product.
215 BYOD: Mind-Blowing PowerPoint. No, Really!
1:15 PM - 2:15 PM Wednesday, October 24
Trinidad AB
Why are most presentations so bad? Truly terrible? They’re too wordy, text-based, and generally dull. They don’t tell stories that engage, excite, or inspire. And they generally do little to actually help people learn. They are linear and non-responsive, with no interaction—pretty much everything you know doesn’t work to convey information effectively. Few people enjoy creating, delivering, or watching PowerPoint presentations, but that can change.
This is a highly practical session where participants will work together on creating half a dozen amazing slides that work effectively, and where you’ll look at how to use those skills in developing your own presentations. And, because it’s all live, you can see just how quick it is to create compelling visual presentation content, so there’s no excuse for bullet-point slides! Don your thinking caps, and get ready to critique some dreadful “before” slides and take part in transforming them into truly mind-blowing presentations that will energize your audience and make your next training course the best ever.
In this session, you will learn:
- How to create visual slides using the full range of PowerPoint’s tools to generate your own graphics
- Ways to use custom highlighting to focus attention and make your point clearly
- Techniques to tell compelling stories using animations, from simple to sophisticated
- Tricks on creating interactive visual content to engage your audience, whether in person or online
- How to develop navigable presentations so that you can respond to your audience
Audience:
Designers, developers, and managers.
Technology discussed in this session:
Microsoft PowerPoint.
Technology required:
Computer running PowerPoint—ideally PowerPoint 2010 or later on Windows PC, or PowerPoint 2016 on Mac. Earlier versions will have some limited functionality.
Richard Goring
Director
BrightCarbon
Richard Goring is a director at BrightCarbon, a presentation and eLearning agency. He enjoys helping people create engaging content and communicate effectively using visuals, diagrams, and animated sequences that explain and reinforce the key points.
216 BYOD: Engaging Tech: Getting Started with Augmented Reality
1:15 PM - 2:15 PM Wednesday, October 24
Martinique AB
Augmented reality (AR) is a widely used technology in games, marketing, and everyday apps, but what about learning and development? Where do you get started? Where do you use it? How should you use it? Finding answers to these questions can cause developers to overlook the potential this technology holds and just how easy, effective, and affordable it can be to get started.
This session will demonstrate how easy it is to get started using AR in development. You will be introduced to free and low-cost tools and resources that will make developing an AR project simple, effective, and engaging. During this session you’ll be hands-on creating an AR experience and have the opportunity to live test some existing AR projects. You will leave this session with the working knowledge of how to plan, build, and share an AR project with the world.
In this session, you will learn:
- The differences between augmented, mixed, and virtual reality
- About free and low-cost tools that are available to create an AR project
- What elements make a successful AR project
- How to incorporate AR into your design workflow
- About AR project ideas that can be implemented into your organization
- How to build an interactive AR project you can showcase after the conference
Audience:
Designers, developers, and managers.
Technology discussed in this session:
Google ARCore, Unity development tool, Zappar Designer, Zappar mobile app, and Zapworks Studio.
Technology required:
Laptop and mobile device.
Destery Hildenbrand
XR Solution Architect
Intellezy
Destery Hildenbrand is an XR solution architect with Intellezy. Destery has over 17 years of experience in training and development and seven years focusing on immersive technologies. Destery has spent time in corporate environments and higher education. Destery's primary focus is helping organizations plan, design, and develop engaging learning experiences through Immersive technology.
SELR104 Training That’s “Lit”: Engaging with Generation Z Learners
1:15 PM - 2:00 PM Wednesday, October 24
Expo Hall: eLearning Rockstars Stage
Sigma Chi Fraternity’s existing, traditional learning methods for incoming pledges weren’t received as well as hoped. Young learners reported the training was too long, too “boring” and not “lit.” What changes could Sigma Chi make that would truly connect with Gen Z pledges while still effectively preparing them for their membership in the fraternity?
In this session, you will see examples of how traditional training methods (eLearning, classroom, video, etc.) were redesigned to be shorter, more engaging, and more effective while appealing directly to Generation Z through the use of things like graphic novels, social media–themed interactions (Facebook, Instagram, Twitter, Tinder), digital magazines, gamified interactions, and more. You’ll also hear about the reaction new pledges are having to this redesigned material and the difference it’s making for Sigma Chi Fraternity.
In this session, you will learn:
- How to think about design in a way that may be more appealing to the incoming generation of learners
- How to upgrade courses in simple ways with unique media treatments or interactions to help them feel more modern and fresh
- How trimming content down to what’s most meaningful can create a more impactful experience
- How to use storytelling to give life to what may otherwise be dry content
Audience:
Novice to advanced designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Unity, Articulate Storyline 360, Google Apps Script, and ClickSend.
Misty Harding
Program & Instructional Design Manager
eLearning Brothers
Misty Harding, a program and instructional design manager for eLearning Brothers, has been a workplace learning and performance professional for nearly 20 years, specializing in instructional design, eLearning, facilitation, and training management. She has built and led instructional design, eLearning, and corporate training teams for companies like eBay and Qualfon and has designed award-winning products and managed learning product relationships for many Fortune 500 companies.
Jim Cogdal
Senior Director of Membership Development
Sigma Chi Fraternity
Jim Cogdal is a senior director of membership development at Sigma Chi Fraternity. Jim serves as the lead staff support for the Education and Leadership Board and the Jordan Initiative Committee, which works with both the Preparation for Brotherhood and Ritual for Life programs. He attended Bradley University in Peoria, Illinois, where he became a member of Sigma Chi. Jim oversees the fraternity’s educational programs and alumni services departments. He also serves as the project lead for the fraternity’s Education and Leadership Board, as well as support staff for Sigma Chi’s leadership programs and alumni engagement.
SELT104 Creating Motion Graphic Videos in Articulate Storyline
1:15 PM - 2:00 PM Wednesday, October 24
Expo Hall: eLearning Tools Stage
The idea of creating motion graphics in programs such as Adobe After Effects can be daunting, time consuming, and expensive—but it doesn’t have to be! If you have Articulate Storyline, you have the power to create memorable motion graphic videos that are quick and inexpensive to produce.
In this session, you’ll learn how to plan, organize, design, and quickly develop a motion graphic video utilizing Articulate Storyline and a free audio editing program called Audacity. These simple yet compelling videos are a wonderful way to tell stories and appeal to both visual and auditory learners. Get tips and guidance on how to get started making your own motion graphic videos today! Topics discussed will include script writing and storyboard planning, audio editing tools, animation and motion features in Storyline, how to structure your Storyline layers and timelines, and publishing your video.
In this session, you will learn:
- How to plan a script/storyboard for a motion graphic video
- Tips on organizing content within Storyline to make for quicker and easier editing and animating
- How to utilize Audacity (freeware audio editing) when building motion graphic videos
- How to use motion paths and animation effects in Storyline to bring your story to life
Audience:
Designers and developers.
Technology discussed in this session:
Articulate Storyline2/360, Audacity, Adobe Premiere, screen capture software, Vimeo/Youtube.
Jackie Morrow
Sr. Change & Training Specialist
REI
Jackie Morrow is a senior change and training specialist for REI. Prior to that she spent six years as an eLearning and media specialist for Nordstrom HQ in Seattle. She has more than 15 years of experience with graphic design, animation, eLearning, video production, gamification, and UX design. Jackie’s passion is making complex concepts digestible for users by utilizing storytelling, visual design and multimedia. She holds a master’s degree in the communication of digital media from the University of Washington and has a bachelor’s degree in visual communication.
SEMT104 CANCELLED: What Is It, and Why Should I Care? A Deep Dive on Emerging Tech in L & D
1:15 PM - 2:00 PM Wednesday, October 24
Expo Hall: Emerging Tech Stage
With the technology landscape changing rapidly, questions are posed to L&D to answer how emerging technologies could be leveraged to improve learning and development across organizations. You may be an emerging technology guru and able to answer these questions easily, or you may be like many of us and struggle to find the time to do your research on every emerging tech trend in L&D.
In this session, you’d learn the information you need to speak with authority on current emerging technologies, their relevance to L&D, their potential impact, and how to get started in exploring their use. Topics will include blockchain, artificial intelligence (AI), chatbots, AR, VR, biometrics, machine learning, adaptive learning, and more. You’ll leave this session armed with the data you need to determine which emerging technologies are most relevant for your organization, which ones may be interesting to explore in the future, and how your organization can be ready for the next wave of emerging technologies to expand your L&D portfolio.
In this session, you will learn:
- What emerging technologies are on the radar for L&D
- How each emerging technology is relevant to L&D
- What companies have been early adopters/explorers in each emerging technology
- Who the major vendors are for each emerging technology (where relevant)
- How to get started in researching or piloting each emerging technology
Audience:
Designers, developers, managers, and senior leaders (directors, VPs, CLOs, executives, etc.).
Technology discussed in this session:
Blockchain, AI, chatbots, AR, VR, biometrics, machine learning, adaptive learning, predictive analytics for learning.
Koreen Pagano
Founder & CEO
Isanno, Inc.
Koreen Pagano, founder and CEO of Isanno, Inc., is a globally recognized product leader with deep expertise in learning technologies, skills strategy, AI, analytics, and immersive technologies. Koreen has held product leadership roles building go-to-market strategies and technology and content products for learning, skills, and talent markets at Lynda.com, LinkedIn, D2L, Degreed, and Wiley. Koreen previously founded Tandem Learning in 2008, where she pioneered immersive learning through virtual worlds, games, and simulations. She has taught graduate courses at Harrisburg University and provided advisory and consulting services to emerging tech companies in the VR and education markets. Koreen is a seasoned international speaker and author of the book Immersive Learning.
SMNX104 Get Organized and Prosper: Project Planning for the Instructional Designer
1:15 PM - 2:00 PM Wednesday, October 24
Expo Hall: Management Xchange Stage
It’s the job within the job—in addition to designing and developing amazing training solutions, instructional designers often must also plan, organize, and manage their projects. This can be a daunting task, as projects have many components and moving pieces to stay on top of in addition to the actual design and development work.
In this session, you will learn how to create a project plan that will grow and flex to your project needs using something you probably already have access to—Microsoft Excel. You’ll explore a project plan that was used for a large-scale project in order to see practical real-world examples. In addition, you will also learn how to track and organize project information such as budget, communications, stakeholders, and more. You’ll leave this session with a clear understanding of how to develop and maintain a project plan, and with practical tips you can immediately apply back on the job.
In this session, you will learn:
- Why it’s worth taking the time to develop and maintain a project plan
- How to set up a project plan using Excel in a way that allows you to easily view a high-level and detailed status
- How to stay on top of the waterfall of information associated with a project
- Best practices for maintaining a project plan
Audience:
Designers, developers, and managers.
Technology discussed in this session:
Microsoft Excel.
Molli Dohogne
Sr. Manager, eLearning and Tech
Sodexo
Molli Dohogne, a senior manager of eLearning and tech at Sodexo, is a certified PMP with over 16 years of experience in developing eLearning solutions. At Sodexo, Molli focuses on finding innovative solutions that will enhance learning. Molli is passionate about making process improvements that allow teams to streamline and work more effectively. Her pragmatic approach to challenges results in solutions that can also be sustained and maintained. Molli led the design team that won the Brandon Hall 2010 Excellence in Technology Bronze Medal: Best Use of Blended Learning and the ATD 2011 Excellence in Practice Award.
STRS104 Frictionless Learning Ecosystems: What Are They, and How Do You Create One?
1:15 PM - 2:00 PM Wednesday, October 24
Expo Hall: Strategic Solutions Stage
Companies spend billions of dollars trying to understand consumer behavior, but the L&D groups in these same organizations may not be leveraging those insights and strategies to reach their learners. If you look at your learning solutions as a product that you want your learners to consume, where are you creating friction that discourages those learning consumers? And what can you do about it?
In this session, you’ll examine the Fogg Behavior Model and the ideas around “frictionless commerce,” and apply them to your learning organization. You’ll leave this session with a friction assessment of your learning ecosystem, along with a toolkit of strategies you can explore to eliminate that friction in your organization. Moreover, you’ll leave with a new perspective on your learners and their motivations, and how you can best reach them.
In this session, you will learn:
- How to use the Fogg Behavior Model to identify points of friction in your learning ecosystem
- How to translate the five pain points of frictionless commerce to your learning ecosystem
- Opportunities for improvement in your learning ecosystem
- How to identify potential solutions to the friction in your learning ecosystem
Audience:
Designers, developers, managers, and senior leaders (directors, VPs, CLOs, executives, etc.).
Technology discussed in this session:
xAPI, Netflix.
Jeremy Roberts
Chief Learning Officer
Infinitude Creative Group
Jeremy is a seasoned professional with 25+ years of experience in learning strategy and design, change management, and communication. While recently focusing on customized learning solutions, he began his career crafting change management and communication strategies for large projects. This foundation informs his approach to learning program development. As the founder of JRo Learning, he draws from his extensive experience as both a client and consultant. Jeremy is particularly interested in the neuroscience of learning, and how innovation outside of the world of L&D can be introduced into our learning ecosystems.
SXAPI104 Beyond the LMS: Using xAPI to Measure Help Platform Usage
1:15 PM - 2:00 PM Wednesday, October 24
Expo Hall: xAPI Central Showcase Stage
The learning experience (LX) team at LLamasoft meets the learning needs of customers as they use the company’s software to solve problems. Prior to this project, they had limited insight into how internal and external users navigated the help system, and they were unable to analyze whether, and when, users watched the videos the team produced. Without this information, they could not measure the utilization and reach of their tutorials. They wanted to know whether this was a worthwhile investment of time, and whether users found the videos useful. Upon further evaluating the help platform, they realized that this lack of visibility extended to search terms and page views.
In this session, you will learn how the team mapped out key touch points within the help system from which to collect data and the code to generate xAPI statements. You’ll learn how they made a prototype where they added packaged scripts into the help system that sent xAPI statements from the HTML-based help content. Using xAPI, they could now see the search terms used, which helps them understand what topics users are really looking for. Insight into users’ video viewing behavior can help to show whether users are finding the videos to be useful, and what the reach of each video is. Finally, it allows for page view data about a user’s session, which provides insight into how they navigate through the system and helps the LLamasoft team accurately shape future developments and deployments of their software to customers.
In this session, you will learn:
- How the team mapped key touch points to create a strategy and collect data
- About their prototype for sending xAPI statements from help content
- How the data they collected allows them to conceptualize at a deeper level about the importance of looking at learning experiences
- About the impact of collaborative teams that provided a path to understand how learning materials affect the actual use of the software
Audience:
Advanced designers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
xAPI.
Andrew McGuire
Learning Experience Designer
dRofus
Andrew McGuire is a learning experience designer at dRofus, where he specializes in developing engaging content and tracking learner experiences. He has been working in eLearning development for the past five years. Before joining the world of eLearning, Andrew taught English at the college level for seven years. He has an MA in English composition from Northeastern Illinois University.
Ryan Hicks
Director, Learning Design and Education Services
Workforce Software
Ryan Hicks’ unconventional path to becoming a learning professional includes years as a musician and band manager, a BS in industrial engineering, and a decade in supply chain design. His balanced approach of optimism and skepticism has led to the development of multiple learning & development organizations and professional credentials. As a lifelong student, he embraces the adage that “change is the only constant.”
SELR105 Using Games to Make Your Training More Effective
2:15 PM - 3:00 PM Wednesday, October 24
Expo Hall: eLearning Rockstars Stage
Employee training expenses in North America exceed $70 billion each year. Unfortunately, much of that learning is passive, dull, and uninteresting—in other words, not effective. An alternative to this type of training is to provide active, interesting, and engaging instruction—in other words, effective instruction. This session will showcase how game-based training motivates learners, improves retention, and drives better business results.
This session will explore six performance objectives and align a unique game mechanic with each one. You will create and play a meaningful, motivational, and memorable game and compete for real-world prizes. This session will provide you with a new toolkit for game-based training and some exercises that you can bring back to your corporate classroom.
In this session, you will learn:
- How to identify the right game mechanic for your training objectives
- How to build fun and effective custom training games in minutes
- How to analyze detailed data analytics to assess learning gaps and behaviors
- How different game types and mechanics can help increase knowledge retention
Audience:
Novice to advanced designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
This session will leverage The Training Arcade to create a game on a PC, and any attendee will be able to play the game on their phone, tablet, or PC with WiFi.
Karl Kapp
Professor
Commonwealth University
Karl Kapp, EdD, is a professor of instructional technology at Commonwealth University in Bloomsburg, Pennsylvania who teaches instructional game design, gamification, and online learning design. He keeps busy internationally consulting, training, coaching, and counseling established companies, academic institutions, and startups. He co-founded L&D Mentoring Academy, which helps midcareer learning professionals move to the next level. Karl has authored many books and created several LinkedIn Learning courses. In 2019, he received the ATD Distinguished Contribution to Talent Development Award. His YouTube series, "The Unauthorized, Unofficial History of Learning Game," is his current passion project.
Stephen Baer
Chief Solutions Officer
ELB Learning
Stephen Baer is Chief Solutions Officer of ELB Learning, Forbes.com thought leader, and EdTech speaker with over 20 years of experience creating immersive training solutions. He focuses on leveraging eLearning, game-based learning, interactive video, and virtual reality to re-skill learners, change behaviors, and foster continuous learning. Previously, Stephen was Co-Founder of The Game Agency and Director of Marketing at Atari Inc. He holds a B.A. from Oberlin College and an M.B.A. from Columbia University and serves on the Board of Advisors for the Life Sciences Trainers & Educators Network.
SELT105 Deliver High-Impact Training with Video
2:15 PM - 3:00 PM Wednesday, October 24
Expo Hall: eLearning Tools Stage
Technology is driving every aspect of business, and learning is no exception. Driven by an always-on, mobile culture, learners today have an “instant gratification” mindset and are easily distracted by email pings, text message buzzes, and fitness tracker updates. For instructional designers and other eLearning pros, this means every second counts when fighting for attention, focus, and retention. How do you arrest attention away from everyday distractions and deliver engaging content?
Video is a catalyst for engagement. Studies show that adding video to your content improves the ability to remember concepts and details with effects that increase over time. Plus, your audience prefers video over static content like slide decks—it’s simply more interesting. In this session, you’ll learn how to move from static presentations to video. You’ll find out how to boil your subject matter down to its key components, approach story and dialogue writing, and reimagine your content as video. Learn to use the power of dynamic visual elements, sound effects, and music to captivate your audience and drive your message home.
In this session, you will learn:
- How to develop compelling stories and scenarios that hold learners’ attention
- How to write realistic-sounding dialogue that supports your learning objectives
- How to visualize your ideas in a storyboard
- How to build a complete animated video from start to finish
Audience:
Novice to intermediate designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Vyond Studio.
Chetan Parmar
Customer Success Specialist Lead
Vyond
Chetan Parmar is a customer support specialist lead at Vyond. He assists customers using the Vyond Studio platform by responding to inquiries via email, Live Chat, and phone calls. He has led initiatives and created new processes to help enhance how the customer support team interacts with customers. He also assists the sales team in providing demos of the platform to prospective users. He and his team set up Vyond’s customers to experience success when using the product.
SEMT105 The Future of Software Learning: Virtual Training Labs
2:15 PM - 3:00 PM Wednesday, October 24
Expo Hall: Emerging Tech Stage
When it comes to developer training and software training, many of today’s most common training methods—self-paced, instructor-led, and more—have not kept pace with the needs of the modern learner. In a world of shrinking attention spans, how do you deliver software learning that ultimately keeps your learners focused and engaged?
In this session, you will learn about the power of learning by doing and how it takes shape in the form of virtual training lab environments for software training and developer training. Find out why some of the world’s most innovative organizations are doubling down on virtual labs so their learners can learn and build new software. You will also discover use cases relevant to your software learning needs, such as product training for employees, customer and partner enablement, product demos, lead generation, and more.
In this session, you will learn:
- About virtual software training labs, and why they are a fast-emerging technology
- The advantages of virtual labs over simulations, VMs, and other methods for software learning
- How virtual lab environments are being applied for customer training, partner training, employee training, product sales demos, and more
- How to use virtual labs to lower the friction for getting started with your software or dev toolkit
- How to increase developer mindshare for your product or SDK
Audience:
Novice to intermediate developers, managers, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Virtual training labs, online learning platforms, and personal learning environments.
Nate Aune
CEO & Founder
Appsembler
Nate Aune is the CEO and founder of Appsembler, the leading training platform for experiential learning, and an entrepreneur and developer at heart. With over 20 team members globally distributed, Appsembler’s mission is to empower trainers and educators to deliver engaging, hands-on learning experiences so they can focus on what truly matters: their learners. Nate is recognized broadly for his leadership and community role in the development of open-source software. He has served on the Plone Foundation board for three consecutive terms and is active in the Plone, Django, and Open edX communities.
SMNX105 Improve Your Videos with a Simplified Review Process
2:15 PM - 3:00 PM Wednesday, October 24
Expo Hall: Management Xchange Stage
One of the keys to making effective training videos is to gather feedback from stakeholders and colleagues along the way. However, the headaches associated with this process can frustrate and deter even the best content developers. The process can take longer than desired, feedback can be provided on the wrong areas, and often feedback comes at the last minute, causing a major rework way too late.
In this session, you will learn the main themes discovered in interviews with over 100 chief learning officers and instructional designers addressing feedback cycles for video content. Attendees will be provided a series of best practices that can help reduce the frustration involved with this process. Additionally, attendees will see a live demo of TechSmith Video Review, a new tool designed specifically for designers and developers creating videos. With this tool, reviewers can leave time-anchored comments and mark up the video using drawing tools as they watch. Making it simpler for reviewers leads to faster turnaround times and quick project completions.
In this session, you will learn:
- The importance of proper feedback loops in the video development process
- How to get feedback on video content being developed that is actionable and useful
- The insights shared by numerous training executives and practitioners related to reviewing video content
- How to utilize new tools to simplify and streamline feedback loops during video creation
- How to consolidate and manage feedback on videos in a single secure location
Audience:
Novice to advanced designers, developers, and managers.
Technology discussed in this session:
Videos, mobile, TechSmith Camtasia, TechSmith Snagit, and TechSmith Video Review.
Daniel Wittenborn
Product Strategy Manager
TechSmith
Daniel Wittenborn is a senior product strategy manager with TechSmith. In this role, he is responsible for understanding how videos and images can best be used to educate and inform learners. Prior to joining TechSmith, Daniel spent eight years at The Boeing Company, most recently as a senior strategic business partner in the Learning, Training and Development organization. Daniel holds a PhD in technology with a specialization in education, as well as an MS in computer graphics technology, both from Purdue University. He also holds a BS in industrial technology from Southeast Missouri State University.
STRS105 Is a Learning Content Management System Right for You?
2:15 PM - 3:00 PM Wednesday, October 24
Expo Hall: Strategic Solutions Stage
Modern learning and development (L&D) organizations make it a priority to improve employees’ skills and enhance knowledge—not yearly or monthly, but continuously. These successful organizations have moved away from disconnected, rigid courses and instead enabled flexible, multipurpose, agile learning content. By ensuring their learning content is rich, dynamic, and personalized, they provide their teams with the tools to drive their own learning. As a result, the value of every content asset is maximized and production is streamlined. But many organizations have struggled for years to find a way to enable this dynamic learning. Often, learning content is stored in silos, making it difficult to find and reuse. Reviewing and updating courses is time-consuming, creating derivative courses is problematic, and version control is a nightmare. Distributing learning content in multiple formats (SCORM, PDF, EPUB, HTML, XML, etc.) requires painstaking rework. Sound familiar?
Adopting a learning content management system (LCMS) can help you resolve these challenges by removing content silos; enriching your content assets to make them more discoverable and reusable; streamlining the course development, editing, and review processes; ensuring courses meet quality standards; and enabling team members to easily publish learning content across multiple channels. Join this session to learn how the right LCMS can benefit your organization—and your employees.
In this session, you will learn:
- What a learning content management system (LCMS) is
- The difference between an LMS and an LCMS
- How an LCMS can help you to better store, enrich, discover, assemble, reuse, analyze, and disseminate your learning content
- What an LCMS does and how it works
- Whether an LCMS is right for your organization
Audience:
Novice to advanced designers, developers, managers, and senior leaders (directors, VPs, CLOs, executives, etc.).
Technology discussed in this session:
Ixxus Learning Content Management System (LCMS).
Tim Bowen
Sr. Director, Information & Content Services
Ixxus
Tim Bowen is a senior director of information and content services at Ixxus, responsible for the development, management, and marketing of Ixxus’ licensing and content services for the K-12, higher ed, and corporate learning markets. Tim has over 20 years of product management, product marketing, and channels marketing experience. Previously, he worked at Genuity, Cabletron Systems, Digital Equipment Corporation, and Nashua Corporation. He holds a BS in business administration from Plymouth State University and an MBA from Southern New Hampshire University.
Stephen Casbeer
Principal Consultant
Ixxus
Stephen Casbeer, a principal consultant at Ixxus, is a senior technology and business transformation specialist who has extensive experience with content operations, content management and delivery systems, and a wide range of editorial and production technologies. He has led global organizations and advised executives on adapting to and benefiting from rapid change in the information industry, encompassing issues of business and technology strategy, process re-engineering, and organizational design.
SXAPI105 What Makes a (Good) Learning Experience Platform?
2:15 PM - 3:00 PM Wednesday, October 24
Expo Hall: xAPI Central Showcase Stage
LMS, move over. LRS, you are so last year. LXPs, or learning experience platforms, are the new kids on the block. This session will highlight an emerging category of digital learning tools, the learning experience platforms, and help you to draw your own conclusions about what an LXP really is and how it could be useful in your context.
You’ll discover the results of extensive user research around the concept of learning experience platforms, including the role that “personalization” artificial intelligence might play in the user experience. You will explore the role of the instructional designer as the linchpin in a learning experience versus users simply “discovering” new content. You’ll walk away from this session with a clear idea as to whether an LXP could be a useful new tool, or whether it’s just a bunch of old ideas dressed up in new terminology.
In this session, you will learn:
- About the conditions that have made the learning experience platform concept come to life
- What research suggests learners (and their managers) want from an LXP
- About the capabilities that good LXPs seek to deliver
- The likely differences between LXPs and existing categories of software, including the LMS
- The seven habits of highly effective LXPs
Audience:
Novice to intermediate managers and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Learning experience platforms, xAPI, AI tools, and personalized learning tools.
Ben Betts
Chief Executive Officer
Learning Pool
Ben Betts serves as CEO for Learning Pool. Previously, Ben served as chief product officer, where he worked to help define and develop Learning Pool's next generation of workplace digital learning platforms, with a focus on learning experience platforms and the learning analytics space. Ben's expertise is based in research, having completed his PhD researching the impact of gamification on adult social learning, Ben has authored and contributed chapters for many books, has two peer-reviewed academic papers, and has presented at conferences around the world, including TEDx.
301 Business Simulations for Learning: Strategy, Design, and Serious Play!
3:00 PM - 4:00 PM Wednesday, October 24
Jamaica AB
Today’s networked businesses must contend with unprecedented levels of complexity and variety. Business simulations provide active, dynamic learning solutions where learners can replicate realistic business environments as safe-to-fail spaces, so learners can authentically model complex, long-term challenges and improve their performance without any real risk. Managing the conceptual and technical load of creating gamified simulations can be its own challenge—but this session will show you how it’s done.
In this case study session, find out how Diageo used a data-driven bar simulation to redefine best practice and make their highly complex net revenue management content easy to understand and enjoyable to learn. You’ll discover how digital simulations derived from real business data close the organizational feedback loop and drive positive behavior change to make a real difference to bottom-line priorities. Explore the theory and practice of how immersive, credible learning experiences provided by this gamified simulation improved decision-making and strategy execution across all levels of a leading global organization—and how it can work for you.
In this session, you will learn:
- The difference between data-driven and scenario-driven simulations
- All about examples of learning simulations making a real impact on business revenue and outcomes
- The nuts and bolts of designing and planning a business simulation—and how to make the lessons stick
- The key takeaways from the development and rollout of complex simulation projects
Audience:
Designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Diageo NRM—a gamified bar simulation solution displayed via PC.
Colin Welch
Director of Product Development
Brightwave Group
Colin Welch is a director of product development at Brightwave. Colin has over 15 years’ experience managing the design and development of bespoke training solutions that have a measurable impact on key business objectives. He has been responsible for managing both classroom-based training and eLearning projects and has a track record of delivering projects that meet learners’ needs with a high level of customer satisfaction.
Temitope Ibiyemi
Global Learning Specialist
Diageo
Temitope Ibiyemi, the global learning specialist at Diageo, has over nine years of experience in the delivery of profitable business growth through the creation and execution of sales and customer marketing strategies across diverse markets. She’s currently responsible for managing the development of global learning solutions targeted at customer marketing teams across Diageo to drive a step-change in business performance.
302 Build, Measure, Learn: Lean UX for Instructional Design
3:00 PM - 4:00 PM Wednesday, October 24
Montego A
As expectations rise for the impact you create, but the timeline for creating impact becomes shorter, it can feel like you’re scrambling to find newer and better approaches to design. From waterfall to agile to design thinking, there’s no shortage of methodologies to choose from, but how do you know which is right? Is waterfall bad? Does agile equate to speed and design thinking to engagement? Does it matter?
In this session, you’ll learn a simple framework for selecting the best approach for the problem you want to solve, and you’ll practice applying it to a scenario. Walk away with a set of user experience design tools that help you identify and prioritize assumptions, conduct user-centric research, set goals that hold your team accountable, and engage stakeholders in generating ideas.
In this session, you will learn:
- A simple framework for selecting the right design methodology for the problem you want to solve
- How to use proto-personas to synthesize user research and articulate learner needs and goals
- How to write hypothesis statements that define and measure the outcomes your learning initiatives should achieve
- A collaborative design method that engages your stakeholders to create the best possible solution for meeting the outcomes you’ve defined
Audience:
Designers, developers, and managers.
Technology discussed in this session:
POP app and Google Slides.
Becca Wilson
Senior Product Manager, Training & Certification
Amazon Web Services (AWS)
Becca Wilson is a New York City-based product manager, designer, and facilitator with experience creating innovative and engaging education products for companies and individuals. She has more than 10 years of experience in instructional design, training delivery, and developing blended learning strategies for Fortune 500 organizations. Becca currently works at Amazon Web Services (AWS) on initiatives designed to close the global cloud skills gap at scale. Previously, she worked at IBM where she focused on addressing the scarcity of artificial intelligence skills in the marketplace. Becca was also an education product manager and learning experience architect at General Assembly, supporting the ongoing discovery and development of scalable learning products in UX and product management.
303 Microlearning, Workplace Performance, and Compliance: Having It All
3:00 PM - 4:00 PM Wednesday, October 24
St. Croix B
In order to meet compliance training requirements, many organizations subject their workforce to isolated training events. Organizations choose this approach based on regulations that mandate training in specific topics, but this does not translate into the workforce understanding the mandated behavior associated with these topics. This approach persists because training engagements are easy to track and serve as evidence for compliance even though they are not viewed as particularly effective.
In this session, you will learn how setting the vision for a different organizational compliance training program can ensure you get the buy-in you need from your many stakeholders. You will learn how to translate learning objectives within your dreaded “nexter” courses into effective animated videos. You’ll see how a simple Storyline asset can become a performance-based assessment to provide customized learning. Finally, you will be given suggestions for strategic communications planning that can prevent your program from stalling out of the gate. Results of a recent enterprise-wide implementation, which substantially reduced overhead training costs, will also be presented.
In this session, you will learn:
- Where and when to incorporate microlearning videos to address compliance training (and where to NOT use them)
- How to integrate a performance-based assessment and microlearning videos into your agency learning management system (LMS)
- About the role strategic communication plays in the success of your microlearning program
- How to design a series of microlearning engagements to address a particular content theme
- How to engage with key stakeholders to make them program champions
- How to measure the program’s return on investment
Audience:
Designers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
GoAnimate and Articulate Storyline.
Anne Little
Sr. Solutions Architect
SAIC
Anne Little is SAIC’s Integrated Training Edge (SITE) product manager at SAIC. She has more than 20 years of training development and delivery experience, and her research interests include motivational strategies within online learning environments. Anne has designed training programs for numerous federal clients, including the Defense Acquisition University, Department of Homeland Security, Department of Energy, and the Federal Aviation Administration. Most recently, her research and development portfolio has focused on re-engineering compliance training programs. She holds a PhD in instructional technology from George Mason University.
304 Designing Actionable Learning for Leadership Development
3:00 PM - 4:00 PM Wednesday, October 24
St. Croix A
In 2017, 73 percent of L&D respondents to a client survey cited “application to real work” as an important characteristic of leadership development programs, particularly as related to mid-level management. And yet many L&D practitioners do not have a clear path to providing ways for their learners to apply their new knowledge and skills on the job. This session will share best practices for integrating learning with real work.
Today’s busy managers have little patience for learning something they might use “someday.” Learners want actionable solutions to their day-to-day challenges. But what about building capabilities that require leaders to go deeper to learn new concepts? This session will unpack the design challenge of addressing both conceptual and actionable learning. You’ll get access to models for integrating learning with real work, brought to life with real examples. You’ll leave wanting to create a library of actionable projects that you can offer to your learners. And you’ll have a framework to integrate this approach into your measurement strategy.
In this session, you will learn:
- How to design actionable models and assignments that integrate learning with work
- What learning experiences provide immediate value to managers
- How to leverage learning design to measure meaningful business impact
- How to help learners bridge the gap between knowing and doing
Audience:
Designers.
Technology discussed in this session:
Brightspace Core, and Webex and other webinar platforms.
Louise Axon
Director, Content Strategy and Development
Harvard Business Publishing
Louise Axon is a director of content strategy and development at Harvard Business Publishing, where she leads the design, development, and curation of HBP’s leadership solutions. Louise has 25 years of experience in executing strategic change and delivering business results through learning, with particular expertise in developing leaders at all levels. Prior to joining Harvard Business Publishing, Louise worked at the Forum Corporation, where she led development of the leadership portfolio and consulted on complex leadership solutions for clients.
Jennifer Long
Director, Learning Experience Design
Harvard Business Publishing
Jennifer Long is the director of learning experience design at Harvard Business Publishing. In her role, she is responsible for innovative and effective learning design of new cross-enterprise learning products. Her most recent project is HBP's first consumer-facing leadership development program, HBP LeaderLab, which is currently in the beta-test phase. Jen has been with HBP for eight years. Prior to that, she worked in client-facing and consulting roles for Accenture, AchieveGlobal, and Impact Performance Group. She has her BA in music/arts administration at Rice University, and her MA in adult development/holistic coaching from Lesley University.
305 Point-of-Work = New Ground Zero for Learning
3:00 PM - 4:00 PM Wednesday, October 24
Montego B
Training alone does not drive performance—it contributes only to potential. Performance does not manifest until learners become performers at their point-of-work (PoW). This means that learning needs to converge with work, and doing this effectively requires holistic learning and performance assessments at the PoW. These evolved discovery methods then require enhanced performance consulting skills and tactics to enable L&D solutions that are agile and responsive.
If the rules of engagement have changed, so must L&D tactics and solutions to best serve learners and performers. In this session, you’ll learn how to address both using a learning performance continuum spanning from point-of-entry (PoE) to PoW. You’ll learn evolved performance consulting discovery tactics used in a holistic, repeatable learning performance assessment methodology. You’ll also learn how intentional design blends formal learning and performance support assets that thread learning continuity from PoE to PoW. If we desire agility in our workforce, L&D needs to be at least as agile and responsive to their demands from learning to work.
In this session, you will learn:
- How to evolve your discovery tactics to adopt a learning performance assessment methodology
- How to address a learning continuum through adopting intentional design
- How to identify where embedded performance support fits on the continuum
- What to consider in the event performance support technology is a good fit
Audience:
Designers, managers, and senior leaders (directors, VPs, CLOs, executives, etc.).
Technology discussed in this session:
LMS/LES, portals, DPS, cloud-based digital performance support
Gary Wise
Founder/Principal Strategist
Human Performance Outfitters
Gary Wise, the founder and principal strategist at Human Performance Outfitters, is a workforce performance strategist and coach with performance consulting fueling his foundational discipline and perspectives. He is a 30- plus-year veteran of corporate L&D gigs and is now a Point-of-Work consultant and coach. Gary’s experience includes several performance support system integrations. He speaks at many local and national events, is a longtime blogger, and advocates for changing things mired in outdated paradigms. He recommends disruptive solutions that normally accompany shifting paradigms.
306 How Are We Measuring Learning?
3:00 PM - 4:00 PM Wednesday, October 24
Bermuda AB
Often, when companies are faced with an issue or problem, the solution they lean toward is training. With training being a billion-dollar industry, companies invest large amounts of capital in the development of their employees. One aspect that is often neglected, however, is measuring the impact of the training on the employees and the company.
In this session, you will learn more about how JetBlue University uses industry best practices to measure the effectiveness of their training, and how the company works closely with their design and development team to improve training programs for crew members.
In this session, you will learn:
- How JetBlue University uses survey data collection to obtain feedback from crew members about training
- How JetBlue University develops and measures crew member learning through knowledge-based assessments
- How JetBlue University develops and measures crew member learning through skill-based assessments
- How JetBlue University incorporates operational data to measure training impact in the operation
Audience:
Designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Curran Merrigan
Senior Analyst, Assessment and Evaluation
JetBlue
Curran Merrigan is a senior analyst at JetBlue. He attended graduate school at the University of Central Florida and graduated with a master of science in industrial/organizational psychology. Curran began his career with JetBlue as an analyst on the assessment, measurement, and evaluation team. He was later promoted to a senior analyst position on the same team, overseeing more of the strategic assessment of JetBlue.
307 Increasing Sales Through eLearning Simulations, Card Games, and Board Games
3:00 PM - 4:00 PM Wednesday, October 24
St. Thomas A
You are struggling to find ways to increase sales within your organization through learning design. Every minute a salesperson is away from selling costs the company money. You need fast, effective, and impactful models of how to develop sales training that works.
In this session, you will learn about three methods to create effective sales training and positive selling outcomes. One is the example of converting a live classroom role-play into an online simulation, which increased sales by 12 percent at a medical device company. Second is an example of how a customized card game helped sales representatives embrace role-plays and discover how to apply the company sales model to realistic situations. Third, you will learn how a board game helped pharmaceutical sales representatives learn how to conduct a “whole office call” using consultative selling techniques.
In this session, you will learn:
- The steps needed to convert a live, in-person role-play to an online simulation
- How you can use board games to teach complex systems
- About the positive impact that sales simulations and games can have on a sales force
- Design principles that make sales-based learning interventions effective
Audience:
Designers and senior leaders (directors, VP, CLO, executive, etc.).
Karl Kapp
Professor
Commonwealth University
Karl Kapp, EdD, is a professor of instructional technology at Commonwealth University in Bloomsburg, Pennsylvania who teaches instructional game design, gamification, and online learning design. He keeps busy internationally consulting, training, coaching, and counseling established companies, academic institutions, and startups. He co-founded L&D Mentoring Academy, which helps midcareer learning professionals move to the next level. Karl has authored many books and created several LinkedIn Learning courses. In 2019, he received the ATD Distinguished Contribution to Talent Development Award. His YouTube series, "The Unauthorized, Unofficial History of Learning Game," is his current passion project.
308 Sound and Motion: Film School Techniques for Live-Action Video Learning
3:00 PM - 4:00 PM Wednesday, October 24
Montego DE
You’ve started using live-action video at work. Perhaps you’ve used it in the past but weren’t happy with the results. If this is you, you’ll agree that using live action to tell a story with the goal of educating the viewer is challenging. A video can just as easily distract or confuse as it can inspire and educate. And it can be expensive to get it wrong!
In this session, you will explore how the five fundamental dimensions of filmmaking taught at film school can be applied to creating live-action videos for learning. You will learn how to combine your knowledge of learning principles with some of the first principles of the film industry, and how to bake this into your scripts to maximize the efficiency and effectiveness of how you bring your concepts to life. Ultimately, you will learn to create more compelling live-action learning videos.
In this session, you will learn:
- How you can use light and color to convey warm vs. cold feelings, saving you valuable storytelling time
- How to use the 2-D space of a screen to focus attention by placing the most important information on the right
- How depth and volume allow you to manipulate point of view and angles to convey new information about characters
- How to neatly control subjective time and use slow vs. accelerated motion to create momentum
- How sounds can convey time, mood, perspective, location, and environment, among many other pieces of information, in your videos
Audience:
Designers, developers, and managers.
Technology discussed in this session:
Video-based learning.
Andrew Barry
CEO
Curious Lion
Andrew Barry is the CEO of Curious Lion. He is a qualified CPA and previously worked at KPMG for 12 years. During that time, he rolled out national training for over 4,000 audit professionals a year and served as a technical advisor on the International Accounting Education Standards Board. He pivoted to video-based learning when he joined Lobster Ink, a leading learning platform in the hospitality industry. There he led the development of their learning methodology, combining the best of adult learning and filmmaking. Andrew founded Curious Lion, where he and his team now create custom video-based learning solutions for clients across industries.
Jessica Eule
Technical Education Program Manager
1010data
Jessica Eule is the technical education program manager with 1010data, where she oversees the technical education team and has the mission of turning traditional instructor-led learning into self-service, scalable training at professional production levels. As a certified project manager, she leads a team of full-time instructional designers and producers and also oversees all externally led training development. Prior to 1010data, Jessica was the head of learning and development at IAB (Interactive Advertising Bureau) and Mediabistro, overseeing both companies’ efforts to transition from ILT to online self-service training. She began her career in journalism, working at Conde Nast for Vogue and Gourmet magazines.
309 10 Principles for an Effective Org Social Learning Strategy
3:00 PM - 4:00 PM Wednesday, October 24
Antigua B
A recent survey by Donald H. Taylor, chairman of the Learning and Performance Institute, revealed that enterprise collaboration is falling out of favor with L&D. Forrester Research has shown that roughly 80 percent of enterprise social platform implementations fail. In recent years, social technology has fractured into social intranets, enterprise social networks, and chat platforms. What are we to make of this? Has social lost its way? Have expectations been overinflated? Should L&D let go … or do more?
In this session, you’ll examine the real value that social technology can bring to an organization through the examination of 10 principles you can leverage to guide your own efforts. You will learn strategies to set the stage for success and how to present data to paint an accurate picture of incremental workforce transformation. Finally, you’ll explore the methods you can take to grow greater partnerships with employees, management, and executives to grow work networks and increase the engagement, innovation, and agility your organization demands.
In this session, you will learn:
- How to cut through the bells and whistles and get back to the foundation of social
- How to use your L&D skills to support workflow learning
- Examples of approaches used to move individuals and groups forward
- Tips on how to identify, capture, and promote the right data to drive decisions
- Why ROI and ROE have no value and are merely vanity metrics
Audience:
Managers, directors, and senior leaders.
Technology discussed in this session:
Enterprise social technology including, but not limited to, Yammer, Jive, WorkPlace, and Slack.
Mark Britz
Director of Event Programming
Learning Guild
Mark Britz is the director of event programming at The Learning Guild. Previously he worked for more than 15 years designing and managing learning solutions with organizations such as Smartforce, Pearson Digital Learning, the SUNY Research Foundation, Aspen Dental Management, and Systems Made Simple. Mark is also an organizational social designer, helping businesses achieve the benefits of becoming more connected and collaborative to improve learning and engagement. Mark is the author of Social By Design: How to create and scale a collaborative company, and regularly presents and writes about the use of social media for learning, collaborative networks, and organizational design.
310 Layering Captivate Advanced Actions and States
3:00 PM - 4:00 PM Wednesday, October 24
Barbados AB
Getting bored with standard Adobe Captivate advanced actions and states? Dive deep into a case study of layered advanced actions and states in a real-world Captivate project. The project has overlay navigation screens, branching sections, and multi-screen knowledge checks. You will learn the benefits and challenges of each part, as well as how they might work in your projects.
In this case study session, find out how the project included several modules with the overlay navigation template. You’ll explore how the layered sections added to the sophisticated presentation of the content, and the issues that arose while developing the modules. You’ll learn how the actions and states allow users independence in exploring the interactive elements. You’ll see how the project connected multiple Captivate files, XML elements, and PDFs to provide resources for the users.
In this session, you will learn:
- How advanced actions and states were used in an “explore the terms” interaction
- How the main Captivate file connected to a secondary support file for resources
- How external resources were added to the project and made available on-demand for the users
- Benefits and warnings for designers and developers in reproducing specific interactive content
- Best practices for naming elements in a multi-module interactivity
Audience:
Designers and developers.
Technology discussed in this session:
Adobe Captivate.
Kirsten Rourke
Founder and CEO
Rourke Training
Kirsten Rourke is the founder and CEO of Rourke Training. She is on a mission to create engaging communication in the online presentation and speaking space. She works with business leaders to transform their voice, body language, and content into memorable virtual presentations. She runs a podcast and community, Ongoing Mastery: Presenting and Speaking, to support development and improvement in creating successful, targeted results in pitches, sales presentations, training, and high-stake events. Kirsten speaks on online presenting, creating adaptable teams, public speaking, and productivity at seminars and events across the country.
311 We’re Going Mobile! (OK, But How?)
3:00 PM - 4:00 PM Wednesday, October 24
St. Thomas B
When you move toward designing and delivering mobile learning experiences, many common questions come up. How do you shrink a complex, computer-based, live learning experience down to mobile size for learners on the go? How can you teach nuanced, sophisticated soft skills to a senior-level audience using a mobile platform? What’s different and challenging about designing mobile courseware?
Designing effective and engaging courses for mobile delivery presents a new set of challenges. In this session, you’ll walk through a process for mobile instructional design that addresses practical solutions to constraints such as small screen size, limited typing, and short learning windows. You’ll also take a closer look at a case study to learn about a design and prototyping process that resulted in a mobile learning solution praised by senior-level practitioners for its ease of use and depth of content.
In this session, you will learn:
- About challenges encountered in mobile course design
- Creative solutions to optimize learning and engagement without sacrificing usability in mobile delivery
- Strategies, techniques, and tips to deliver soft-skills training in a mobile format
- A successful design and prototyping approach to mobile course development
Audience:
Designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Course design and delivery for iPhone users.
Tammy Berman
Senior Vice President of Design
Socratic Arts
Tammy Berman, PhD, is the senior vice president of design at Socratic Arts, where she oversees and leads projects related to performance improvement for corporations, government, and nonprofit organizations, including learning needs analyses, learning program design, and creating solutions that enable practitioners to get the help they need when they need it most. She has special expertise in the design of learning-by-doing and story-centered learning programs for a range of delivery modalities. Ms. Berman is co-author of several articles and book chapters on designing learning-by-doing educational programs. She holds a PhD in learning sciences from Northwestern University.
Holly Christensen
Chief Operating Officer and Senior Designer
Socratic Arts
Holly Christensen is the chief operating officer and a senior designer at Socratic Arts. She has worked with large global companies, premier consulting firms, the International Organization for Standardization, universities, and other organizations and schools to design and implement story-centered curricula and learn-by-doing programs. Holly has an MBA and over 15 years' experience in the field of education. Prior to joining Socratic Arts, she held several leadership positions with Apollo Group.
312 Leveraging Virtual Reality Simulations for Leadership Development
3:00 PM - 4:00 PM Wednesday, October 24
Antigua A
In the 2017 LinkedIn Learning Workplace Report, employers reported leadership skills were crucial. Yet when it comes to developing skills, many current offerings teach what to do but lack practice in how to do it. Learners may try role-plays or pre-recorded simulations, but are you truly moving the needle on performance? In light of shrinking budgets, limited time, and lack of effectiveness, how can you demonstrate impactful gains at scale?
Virtual reality (VR) simulations solve the three most compelling training problems: cost, consistency, and impact. In this session, you’ll explore how the emerging field of VR is used for leadership development and discover how learning leaders use VR to realize cost savings. You’ll hear about the latest research in VR from a leading researcher and experience an immersive, realistic learning event in 2-D VR without leaving the room. Find out how leading corporations are using VR simulations to provide a safe, consistent place to practice leadership interpersonal skills at an accelerated pace with learners who are distributed across the globe.
In this session, you will learn:
- How learning leaders are leveraging VR for cost savings
- How VR content can be customized to your workplace
- Why VR solves the three most compelling training problems—cost, consistency, and impact
- About the latest research and VR learning models used by industry leaders
Audience:
Designers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
A 2-D virtual reality simulation for leadership skills development.
Carrie Straub
Executive Director of Educational Programs and Research
Mursion
Carrie Straub is the executive director of educational programs and research at Mursion, where she is responsible for leading the design of immersive learning among more than 80 partners. Carrie, a PhD, provides guidance and consultation to researchers and educators about how to best leverage VR simulations to elevate soft skills for high-stakes professions. Previously, she was research director for TeachLivE, the project that originally developed and tested the core technology utilized by Mursion. In that capacity, she planned and directed activities for a national research study to discover whether practice in VR produced measurable changes in performance.
313 Doing More with Simple Learning Platforms
3:00 PM - 4:00 PM Wednesday, October 24
Montego C
Learning happens all around us and in all different forms. You want to reach your target audience in as many ways and as simply as possible. You also face budget limitations, internal IT roadblocks, and enterprises architecture or purchasing challenges.
In this session, you’ll explore real-world scenarios in which organizations solved problems by using one or more non-traditional platforms for delivering accessible learning experiences. You’ll learn the simple ways existing platforms can be used to help people learn and engage, and opportunities to measure effectiveness in these platforms.
- Simple technologies to deliver content
- Ways to combine platforms for effective learning experiences
- Methods for rapid prototyping and testing of these platforms
- Techniques for capturing data from these platforms
Audience:
Intermediate to advanced designers, developers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Mailchimp, SendGrid, Thinkific, WordPress, learning record stores, Google Analytics, xAPI, Help Desk, Knowledge Base.
Brian Dusablon
Founder
Learning Ninjas
Brian Dusablon, the founder of Learning Ninjas, is an entrepreneur, coach, and generalist who has worked in the eLearning industry for over 20 years as a trainer, developer, instructional designer, LMS administrator, project manager, and consultant. At Learning Ninjas, Brian leads a collaborative consultancy focused on creating and teaching about accessible and effective learning solutions and technologies. Working with organizations and individuals, he applies existing and emerging technologies to simplify processes, improve performance, and measure outcomes. Brian frequently speaks on a range of topics, including accessibility, user experience, innovative technologies, and entrepreneurship.
314 Scaling Personalized Learning for 1 Million Users
3:00 PM - 4:00 PM Wednesday, October 24
Andros AB
It is no secret that personalized content is more relevant and engaging. Engaging a network of different people in a world saturated with content requires organizations to deliver relevant and personalized information at the right time, in the right place. Travel technology behemoth Amadeus needed to engage and connect a network of 1 million people. The team needed to renew their learning and development strategy and get everyone onboard.
In this case study session, find out how Amadeus scaled personalized learning, engaged users, and synchronized their global operations. You’ll explore how the team developed and scaled their L&D strategy with a learning experience platform, and how to overcome geographic barriers to curate personalized learning content for an expansive global network.
In this session, you will learn:
- How to develop an L&D strategy to scale to a million people
- How to choose the right learning platform for your specific organizational challenges
- How to deliver a new learning solution and get everyone on board
- How to build an agile learning solution so it changes as technology evolves
Audience:
Managers and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Amadeus IT and Travel Technology, and Valamis Learning Experience Platform.Rebecca Gonzalez
Head of Americas Learning Services
Amadeus North America
Rebecca Gonzalez is head of Americas Learning Services at Amadeus. Of her 25 years at Amadeus, 24 have been in Learning Services, and the last 16 in a leadership role. Rebecca was part of the team that launched the first corporate online university at Amadeus in 1999, and winner of a Best in Class CUBIC award in 2006. As leaders in online learning, Amadeus North America Learning Services is driving the vision of a new, next-generation learning platform to be used by Amadeus globally.
Mary Brosch
Manager, Online Learning Systems
Amadeus North America
Mary Brosch is a manager of online learning systems at Amadeus North America. She is the regional product owner for the Global Learning Platform, implemented with Valamis Learning Experience Platform and Liferay. She communicates with all stakeholders and is a bridge between the technical development teams and the business users, playing a key role in influencing the evolution of the learning system to provide business value. She has worked for Amadeus for over 20 years, mostly in the Learning Services department in a variety of roles from technical developer and instructional technology specialist to manager, leading the implementation of the online university.
315 BYOD: Creating Engaging AR Learning Experiences on a Low Budget
3:00 PM - 4:00 PM Wednesday, October 24
Trinidad AB
Face-to-face learning events (meetings, onboarding, team-building, ILT courses, etc.) are often confined to a closed space like a training room. What if you could go beyond the room without leaving the physical space? What if you wanted the org chart, or the company history on the wall, to come alive? What if you could augment reality with meaningful clues to collect in order to solve a puzzle? With low budget?
Bring your Apple or Android device! First, you will experience a simple augmented scavenger hunt using your phone or tablet. Ordinary pictures will come alive. In the second part of the session, you will go behind the scenes. You will explore three applications that work together to create engaging augmented reality learning experiences on a relatively low budget: the ClueKeeper scavenger hunt app, the Zappar augmented reality app, and one more. At the end of the session, the group will brainstorm some practical ideas for you to take home.
In this session, you will learn:
- How to design an augmented reality scavenger hunt
- How to engage users to explore new products, intranet, or applications in your organization
- How to create an illusion of static pictures coming alive
- How to use physical cards that turn into how-to videos in your hand
Audience:
Designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Augmented reality (through the integration of ClueKeeper and Zappar apps), and photo manipulation into GIFs or videos.
Technology required:
ClueKeeper app on Apple or Android devices.
Zsolt Olah
Sr. Learning Technologist
Amazon
Zsolt Olah is a sr. learning technologist at Amazon with 20 years of corporate learning and development experience in the intersection of technology, digital learning, and data. In this role, Zsolt is responsible for the full life-cycle of learning data projects from the strategy document to data storytelling. His motto: "Less Content, More Impact." He’s a frequent speaker at national (DevLearn, ATD International Conference & Expo, TechKnowledge) and international learning conferences; blogger at elearningindustry.com. Zsolt is an advisory board member on the Workforce Development Edtech Board along with a group of chief learning officers, practitioners, and academics looking at where L&D is heading in the future. Previously, he worked as a digital learning & experience manager at Amazon Web Services (AWS). In his free time, Zsolt has also published a book, written two screenplays, completed the HarvardX Data Science certification, and played mostly mediocre soccer.
316 BYOD: Beginner’s Guide to Designing a Voice UI Learning Experience
3:00 PM - 4:00 PM Wednesday, October 24
Martinique AB
In the past few years, voice user experiences—like Alexa, Google, Cortana, and Siri—are becoming as prolific as laptops, smartphones, and tablets. Learning professionals need to start exploring ways to effectively incorporate voice technology into the learning ecosystem. Designing for voice interaction can be intimidating because the tech is so new. How do you translate your existing skills in order to create engaging voice learner experiences?
In this session, you’ll learn how to translate your existing skills to design for a voice user interface (VUI). You will explore the basics of VUI design, including sample dialogs, flow diagrams, prompt lists, and mocks. Then you will apply these concepts using free tools to develop and test a VUI learning experience that you can then use to program an interaction for a voice AI like Alexa or Google Home. You will leave this session armed with tools that you can take back and use immediately to prototype and demo.
In this session, you will learn:
- How smart devices like Alexa and Google Home work at a high level
- Key voice design elements and their role in the process
- How to design a voice user interface learning experience
- Core principles and best practices of VUI design
Audience:
Designers, developers, and managers.
Technology discussed in this session:
SaySpring, Echosim, Alexa SDK, and Google Voice API.
Technology required:
Laptop or iPad.
Myra Roldan
Program Manager, Technical Curriculum
Amazon Web Services
Myra is an L&D thought leader who brings a unique mix of technical, business, and adult education expertise to the game. She is a TEDx speaker, author, and technical designer who has won awards for her learning designs. Her superpower is her natural ability to make complex technical subjects easy to understand by breaking them down in a way that makes it easy to consume and move forward with action. She strives to evoke transformation by doing her part to decolonize technology. Myra works at Amazon and she has earned a Bachelor of Computer Science, MSEd, and an MBA.
SELR106 Making 508 Accessible to Developers
3:15 PM - 4:00 PM Wednesday, October 24
Expo Hall: eLearning Rockstars Stage
Being 508-compliant is meant to make your courses more accessible, but creating 508-compliant courses can be very difficult. Different requirements, changing definitions, and clarifying expectations will add hours to any project.
When it comes to tools for helping developers create 508-compliant courses, the industry has come a long way. This session explores some of these tools and shows how 508 compliance can be much more accessible for everyone.
In this session, you will learn:
- About 508 compliance tests
- About 508-compliant authoring
- How to define your level of 508 compliance
- How to reduce development time of 508-compliant courses
Audience:
Novice to advanced developers.
Daryl Fleary
VP Business Solutions
Trivantis
Daryl Fleary is a vice president of business solutions at Trivantis. He has over 20 years’ experience as a unit and project manager, senior instructional designer/consultant, eLearning designer, and business developer/relationship manager specializing in instruction and performance support solutions. Daryl’s experience includes developing instructor-led courses, web-based training programs, knowledge portals, electronic performance support/help systems, self-study guides, and other learning materials. As an FTE or consultant he has worked with a number of industries, including financial services, telecommunications, healthcare, utilities, and federal and state governments. Daryl has been a frequent presenter in online webinars and at learning conferences, including Learning Solutions, DevLearn, and TechKnowledge.
SELT106 Simplifying the Creation and Delivery of eLearning
3:15 PM - 4:00 PM Wednesday, October 24
Expo Hall: eLearning Tools Stage
eLearning has traditionally been overly complex. Learning management systems are clunky and hard to use. eLearning content must be created by experts, meaning that the turnaround time for creating content is extensive, with trainers unable to edit and update content with ease. As a result, trainers often resort to “boring” training resources, such as PDFs, Word docs, and videos. The result is a repetitive learning experience and a disengaged learner.
This session will explain the process behind building a tool that anybody can use to create and deliver engaging online training. It will break down eLearning creation and delivery into its fundamental parts, identifying the pain points of traditional eLearning and pinpointing the key areas of need for the eLearning space. You’ll then examine how to rebuild an eLearning platform in its simplest form, stripping away unnecessary complexity and creating a tool that’s accessible at any skill level. You’ll explore the step-by-step process of creating an intuitive UX and UI experience based on the psychological principles of learning, for both the trainer and trainee.
In this session, you will learn:
- How reducing the complexity of eLearning tools can lead to an enhanced learning experience, better training outcomes, and ROI
- Why simplifying the trainer experience can directly impact learner outcomes
- The pedagogical theory that informs tool design and product management
- The step-by-step process behind refactoring the UX design of a tool
Audience:
Novice to intermediate designers, developers, managers, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
eCoach.
Jude Novak
Founder, CPO
eCoach
Jude Novak is the founder and CPO of eCoach. Jude graduated from the University of Newcastle, Australia, with a bachelor’s in communication. After founding a web design agency and working closely with Sydney’s top advertising agencies, Jude began developing interactive resources in the nascent online education sector, co-founding INKids Education to build applications for school children. Jude went on to work with Samsung and Apple to create educational apps, designing and building applications that were downloaded millions of times globally. With 15 years’ experience in eLearning, Jude founded eCoach, an online training platform that allows anyone to easily create and deliver training online.
SEMT106 Innovation in Learning: Reimagining the Future of Learning
3:15 PM - 4:00 PM Wednesday, October 24
Expo Hall: Emerging Tech Stage
Curious about how to keep up with constantly changing technology? Wondering how to shift your learning programs to be more relevant and useful for today’s learning? Not sure how to plan for the future workforce? This session explores the evolution and new frontiers of learning technology—innovations that are making learning more immersive, contextual, and relevant for learners both today and in the future.
This session will help you gain a deeper understanding of how technology is evolving to shape learning programs. You’ll explore how to embrace new technology and design and make them an integral part of the learning narrative. See how technologies such as mixed reality, artificial intelligence, and 3-D animation are revolutionizing training. You’ll gain insights into the challenges of learning today, and how innovative learning design and technology can truly bridge the gap.
In this session, you will learn:
- How the technology boom of the past decade impacts learning
- About the latest technological innovations that are revolutionizing learning
- How emerging technologies and thoughtful learning design can transform learning programs
- How to better apply new technologies to meet learning needs
Audience:
Intermediate to advanced designers, developers, managers, and senior leaders (directors, VPs, CLOs, executives, etc.).
Technology discussed in this session:
Mixed reality, AR, and VR; artificial intelligence; 3-D and animation; gaming and simulation; and evolving instructional design.
Anna Kuehl
Senior Vice President Customer Solutions
MPS Interactive Systems
Anna Kuehl is a senior vice president of customer solutions for MPS Interactive Systems, a global leader in learning solutions. She leads customer engagement and success, with a focus on delivering excellence in high-impact, complex, and innovative human performance and development programs. Anna has nearly 20 years of cross-industry consulting experience in learning, having worked as a managing consultant for EDS and as an SBU manager L&D for ACS before joining TIS in 2007.
SMNX106 Driving Innovation in Your Training and Development Program
3:15 PM - 4:00 PM Wednesday, October 24
Expo Hall: Management Xchange Stage
What is innovation? How do you recognize it? Most importantly, how do you continuously innovate in your training design and pedagogy? Come find answers to these questions and more, and walk away with new ideas that will help you drive innovation in your training and development programs.
This session will help you see the difference between “what works” and “innovation” and understand how to move toward innovation. The evidence tells you what works—your creativity tells you what might work, but innovation creates the evidence of what actually does work.
In this session, you will learn:
- How to apply IDEAS pedagogy
- How to use thinking and creative tools
- How to include reflection in training and reward discovery
- How to use teams and project-based learning to foster innovation
Audience:
Intermediate to advanced designers, managers, trainers, and others in L&D, HR, and staff development.
Technology discussed in this session:
Blackboard solutions.
Darcy Hardy
Associate Vice President
Blackboard
Darcy W. Hardy is an associate vice president for enterprise consulting at Blackboard. With over 25 years of experience in higher education distance and online learning, she leads a team of nationally recognized experts in eLearning and distance education. She holds a PhD. Previously, Darcy was assistant vice provost for technology education initiatives at the University of Texas at San Antonio, assistant vice chancellor for academic affairs at the University of Texas System, and executive director of the UT TeleCampus. She also served as an Intergovernmental Personnel Act (IPA) appointment at the US Department of Labor and Department of Education in Washington, DC.
STRS106 Insights from the Front Lines
3:15 PM - 4:00 PM Wednesday, October 24
Expo Hall: Strategic Solutions Stage
For an enormous number of organizations, training requirements are still driven by urgency, the need for rapid development and deployment, and the need to meet regulatory and management compliance requirements. Many organizations are still in transition from face-to-face training and manual tracking systems. This session will describe the simple procedures and best practices you can enact that will work with any training platform while reducing your risk of failure.
This session will illustrate simple techniques for the rapid development and deployment of online training resources and activities using anecdotes and statistical evidence drawn from a user base of 88,000 member organizations and 166,000 courses. The session is reflective of the user base and demographics of the organizations that have used Udutu, and may not represent all situations, but will be of interest to anyone curious about what goes on in other training organizations around the world and how they deal with challenges. The session will provide an easy-to-follow framework for agile course development, and tips on how to leverage subject matter expertise and non-professionals to develop engaging and interactive training resources.
In this session, you will learn:
- A simple rapid development and deployment methodology
- Why compliance training still drives budgets and frustrations
- About training people external to your organization
- How to take the risk out of transitioning from F2F or a legacy learning system
- About trends observed in 88,000 training organizations around the world
- How to use Windows Kiosk mode for offline learning that must integrate with an online LMS
Audience:
Intermediate to advanced developers, managers, and senior leaders (directors, VPs, CLOs, executives, etc.).
Technology discussed in this session:
Browser-based learning activities on any device that supports a browser. The session will also illustrate how an offline training program can be integrated where bandwidth or connectivity issues are a problem. Most examples of online course development will utilize the free Udutu authoring tool.
Roger Mundell
Founder
Udutu
Roger Mundell, the founder of Udutu, was an early pioneer in the online learning space. As the director of research and innovation at Royal Roads University from 1996 to 2005, he led research and demonstrated concepts such as reusable learning objects, adaptive learning, and gamification (as in decision-led branching, not Skinnerian rewards), and received numerous awards for learning innovation from around the world. Roger was a frequent speaker on the conference circuit until 2006, when he left the university to create Udutu with an unusual business model—to democratize online learning and enable the thousands of organizations that were cautious about online learning.
SXAPI106 Closing the Loop: When Learning Experience Meets Work Experience
3:15 PM - 4:00 PM Wednesday, October 24
Expo Hall: xAPI Central Showcase Stage
Halliburton is one of the leading global oil and gas services companies. It has more than 50,000 employees and 14 product service lines, which means any improvement in efficiency is a major win. Its oil and gas exploration clients and internal Halliburton employees use Landmark software to identify drilling locations and make technical decisions on how to drill, an activity that can take up to 40 percent of their work time. That’s why it’s so important to help these users learn how to best use this software: so they can not only find the best locations for drilling and make the best technical decisions, but also identify them more quickly by leveraging everything the software has to offer. In order to develop resources to help these users, it’s important to be connected to the field and to understand how people are working and learning. The better you understand the process as applied in reality, the better you can evaluate the data and see if you are missing anything.
In this session, you will learn how a Halliburton team approached the exploration of new, innovative learning strategies by first using an online survey tool with embedded video content from their Kaltura video platform and added questions to assess learning. You’ll then see how they combined the experiences from their Halliburton software, Kaltura video platform, and online learning activities into one dashboard using xAPI and the Watershed learning analytics platform. In addition to understanding how people are using the software, they can identify who isn’t and why. Through Kaltura and Watershed, they have a 360-degree view of what’s going on and how training has a real-world impact on users’ behavior.
In this session, you will learn:
- About Halliburton’s dashboard using xAPI and the Watershed learning analytics platform
- How Kaltura and Watershed provided a 360-degree view of how training has a real-world impact on users
- How they improved the way users interact with the software through training, as well as measured the training’s effectiveness
Audience:
Advanced designers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Kaltura, Watershed LRS, and xAPI.
Amir Bar
Global Advisor
Halliburton
Amir Bar is a global advisor for Halliburton focusing on knowledge and processes analytics. His experience includes building online learning environments and merging them with operational data. Outside of the oil and gas industry, Amir serves as a board member of the Houston Branch of the International Dyslexia Association (HBIDA) and an adjunct lecturer in the graduate school of technology and education at the Kibbutzim College. He holds an undergraduate degree in psychology with focus on industrial organization psychology and a master’s degree in human resource development (HRD).
Yair Leshem
Sr. Director of Product and Business Development
Kaltura
Yair Leshem, the senior director of product and business development at Kaltura, has over 15 years of product management and business development leadership in global markets, various industries and a range of technologies—online video, SaaS, enterprise and higher education, cyber, mobile, and consumer electronics. Yair defines himself as a dreamer with a practical attitude and a realistic approach, focused on creating value, generating revenue, accelerating growth and delivering results. At Kaltura, Yair helps companies and education institutions increase productivity and bring more value to their users via various video products and workflows.
GS02 KEYNOTE: Robotics, AI, and the Future of Learning and Work
4:15 PM - 5:15 PM Wednesday, October 24
Grand Ballroom
The robot revolution is upon us, and it will transform our lives, businesses, and jobs for the better. At a time when technologists are digging ever deeper into the blossoming territory of robotics and artificial intelligence, tech specialist Ayanna Howard insists that with the right programming, robots and humanity can work together productively. In this fascinating keynote, Dr. Howard will share examples of how robots and artificial intelligence are being used today and how they are transforming what our lives will look like in the future. Join us to discover the opportunities and challenges of robotics and AI in the future of work, and what this all means for the future of training, education, and learning.
Ayanna Howard
Educator, Researcher, and Innovator in the Fields of Robotics and Artificial Intelligence
Ayanna Howard—an engineer by training, and chair of the School of Interactive Computing at Georgia Institute of Technology—began developing robots while working at NASA’s Jet Propulsion Laboratory. Dr. Howard, who founded the EdTech company Zyrobotics, specializes in specific applications of the technology, including use in pediatric and general healthcare, and education; as robots become more commonplace in daily life, the answer to the question of how we control them will be to make them more human, more like us. She is also an expert on how human biases, including racial and gender discrimination, can be unwittingly programmed into robots and AI. Dr. Howard offers crucial insight to business leaders seeking novel growth strategies through robotics and AI, as well as those who finance the most cutting-edge technological breakthroughs of the 21st century.
SMNX107 Yukon Scavenger Hunt
5:30 PM - 6:15 PM Wednesday, October 24
Expo Hall: Management Xchange Stage
Get moving and mingling with Yukon Learning, host of the DevLearn 2018 Expo Reception! You’ll have a great time navigating the Expo Hall in this fun-filled Yukon Scavenger Hunt. Discover various clues, all building up to a secret and the grand finale for a chance to walk away with the grand prize: a sleek new iPad loaded with some awesome freebies.
Ron Price
Chief Learning Officer
Yukon Learning
Ron Price has over 35 years of experience in organizational effectiveness, leadership coaching, instructional design, spiritual development, and experiential learning. His unique background has allowed him to support a wide range of customers, from schools like Duke University and Harvard Business School to multinational corporations like Sanofi, Amazon, BP, and Pepsico. In 2002, Ron founded a consulting firm and challenge course devoted to increasing organizational performance while developing authenticity and integrity. After joining Yukon, Ron worked closely with the Articulate team to design the certified training programs for the Articulate tools. He is a Guild Master.