MB01 Conference Orientation
7:30 AM - 8:15 AM Wednesday, October 23
St Croix AB
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Conference Ambassadors
Conference Ambassadors are passionate and knowledgeable community members who can answer your questions and help you get the most out of the conference experience.
MB02 Emerging Tech: What Are You Excited About?
7:30 AM - 8:15 AM Wednesday, October 23
Jamaica AB
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Nick Floro
Learning Architect/Imagineer
Sealworks Interactive Studios
Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.
MB03 Using Blended Learning
7:30 AM - 8:15 AM Wednesday, October 23
Martinique B
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Jennifer Hofmann Dye
Founder and President
InSync Training
Jennifer Hofmann Dye is founder and president of InSync Training. She specializes in the design and delivery of engaging, innovative, and effective modern blended learning. Jennifer has written and contributed to a number of well-received and highly-regarded books including The Synchronous Trainer's Survival Guide: Facilitating Successful Live Online Courses, Meetings, and Events and Live and Online!: Tips, Techniques, and Ready to Use Activities for the Virtual Classroom. Her latest book, Blended Learning (ATD, 2018), introduces a new instructional design model that addresses the needs of the modern workplace and modern learners.
MB04 Helping People Remember and Use Training
7:30 AM - 8:15 AM Wednesday, October 23
Montego DE
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Art Kohn
Professor
ASPIRE Consulting Group
Dr. Art Kohn earned his PhD in cognitive science at Duke University and is a consultant with Google, helping the organization develop new programs which train more than 1.2 billion people. Dr. Kohn's professional research explores how to present information in order to maximize learning and memory. He was awarded the National Professor of the Year award from the American Psychological Association and he won a Fulbright Fellowship in cognitive psychology and a second Fulbright Fellowship in distance education. He consults with organizations around the world, helping them modernize and optimize their training programs.
MB05 Project Management: What Works, What Doesn't
7:30 AM - 8:15 AM Wednesday, October 23
Andros B
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Megan Torrance
CEO
TorranceLearning
Megan Torrance is CEO and founder of TorranceLearning, which helps organizations connect learning strategy to design, development, data, and ultimately performance. She has more than 25 years of experience in learning design, deployment, and consulting . Megan and the TorranceLearning team are passionate about sharing what works in learning, so they devote considerable time to teaching and sharing about Agile project management for learning experience design and the xAPI. She is the author of Agile for Instructional Designers, The Quick Guide to LLAMA, and Making Sense of xAPI. Megan is also an eCornell Facilitator in the Women's Executive Leadership curriculum.
MB06 Video Strategies for Learning
7:30 AM - 8:15 AM Wednesday, October 23
Martinique A
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Josh Cavalier
Founder
JoshCavalier.ai
Josh Cavalier has been creating learning solutions for corporations, government agencies, and secondary education institutions for nearly 30 years. He is an expert in the field of learning & development and has applied his industry experience to the application of ChatGPT and other Generative AI frameworks for business and life skills. Josh is passionate about sharing his knowledge and has a popular YouTube channel that shares tips and tricks on Generative AI. He is a seasoned speaker, presenting at conferences like DevLearn, Learning Solutions, ATD ICE, TechKnowledge, NAB, and Adobe MAX.
MB07 How to Get Started with xAPI
7:30 AM - 8:15 AM Wednesday, October 23
Montego B
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Anthony Altieri
IDIoT in Chief/xAPI Evangelist
Omnes Solutions
Anthony Altieri is the IDIoT in Chief (instructional developer for the Internet of Things) and founder of Omnes Solutions, as well as an xAPI evangelist, authoring a course on xAPI Foundations for LinkedIn Learning. Anthony has worked on multiple projects implementing global LMS systems. He is a maker, focusing on user analytics and bringing the virtual learning world and the real world together through the use of Bluetooth beacons and other IoT devices using xAPI. Anthony has lectured to audiences on topics ranging from the spread of HIV to network security, content development, why it’s important to learn to code, and, of course, xAPI.
MB08 Getting Stakeholder Buy In for eLearning
7:30 AM - 8:15 AM Wednesday, October 23
Barbados AB
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Elizabeth Wisch
Freelance Instructional Design and eLearning Development Consultant
Beth Wisch Consulting
Beth is a freelance instructional design and elearning development consultant. In her 15+ years as an instructional designer, Beth has worked with a variety of clients across many industries including government and private sector clients. Beth is passionate about helping clients think outside the box for training that will engage and excite learners while teaching them new skills and ideas. Beth's love of VR training was ignited while she wrote training for location-based VR company, The VOID VR, and she got to see the impact of immersive VR experiences first hand while working closely with VR designers and developers.
MB09 Workflow Learning
7:30 AM - 8:15 AM Wednesday, October 23
Antigua B
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Carla Torgerson
Solution Architect
SweetRush
Carla Torgerson, MEd, MBA has nearly 25 years of experience as an instructional designer and instructional strategist. Always interested in the latest learning trends, she has authored numerous blogs and articles on a variety of topics, including eLearning, mobile learning, and microlearning. She also developed MILE, the MIcroLEarning Design Model© and is the author of The Microlearning Guide to Microlearning and Designing Microlearning (with Sue Iannone). Currently a Solution Architect at SweetRush, Carla helps clients to dream up amazing performance solutions that both consider their learners’ needs and meet business objectives. SweetRush is known for exceptionally creative and effective solutions that combine the best of learning experience design with highly engaging delivery. Connect with Carla on LinkedIn for insights and announcements: https://www.linkedin.com/in/carlatorgerson/
MB10 How to Use Stories to Engage Learners
7:30 AM - 8:15 AM Wednesday, October 23
Andros A
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Ray Jimenez
Chief Learning Architect
Vignettes Learning
Ray Jimenez, PhD, spent 15 years with Coopers & Lybrand in the areas of management consulting and implementation of learning technology solutions. Ray is the author of Workflow Learning, Microlearning Impacts Report, 3-Minutes eLearning, Scenario-Based Learning, Do-It-Yourself eLearning, and Story-Based eLearning Design. He has worked with American Bankers Association, Neiman Marcus, the U.S. Air Force, NASA, Blue Cross, Goodwill Industries, Pixar Studios, Edison Mission Group, Dendreon, Netafim, Progressive Insurance, Bridgepoint Education, and California Institute of Technology, to name a few. He is the chief learning architect for Vignettes Learning and Situation Expert.
MB11 Using Podcasts for Learning
7:30 AM - 8:15 AM Wednesday, October 23
Montego A
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Joe Meyer
Consultant, Digital Learning
Nationwide
Joe Meyer is currently a creative consultant in digital learning for Nationwide. For the past 15 years, he has created innovative and award-winning learning solutions and multimedia for multiple Fortune 500 companies. A frequent speaker and published author within the greater learning community, Joe favors the use of storytelling through various forms of multimedia to achieve outstanding results. He is a master’s candidate in educational technology at Louisiana State University and holds a bachelor’s degree in electronic media production from Kent State University.
MB12 Department of One Survival Skills
7:30 AM - 8:15 AM Wednesday, October 23
Trinidad AB
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Tracy Parish
Education Technology Specialist
Parish Creative Solutions
Tracy Parish is an accomplished instructional designer, eLearning developer, and consultant based in the Greater Toronto area. With a unique blend of skills in computer programming, adult education, and eLearning design/development, she has built a successful career in instructional design. With over 18 years of experience in instructional design, development, LMS implementation and administration, Tracy is a respected figure in her field. She is a speaker, active Articulate Community Hero, co-host of the Toronto Storyline User Group and webcast Nerdy Shop Talk, the marketing director for the Canadian eLearning Conference, and moderator of the monthly Twitter event #lrnchat.
MB13 Tips and Tricks for Effective Storyboarding
7:30 AM - 8:15 AM Wednesday, October 23
Bermuda AB
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Kevin Newsome
eLearning Developer and LMS Administrator
Utah State Board of Education
Kevin Newsome currently works as an eLearning designer and LMS administrator for the Utah State Board of Education. He has over six years of experience working as a trainer, instructional designer, and eLearning developer. Graduating from Purdue University with a masters in learning design and technology, Kevin has focused his career on the design and development of engaging and effective asynchronous eLearning for professional development.
MB14 Common Virtual Classroom Disasters and What to do About Them
7:30 AM - 8:15 AM Wednesday, October 23
Antigua A
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Kassy LaBorie
Founder & Principal Consultant
Kassy LaBorie Consulting
Kassy LaBorie is the founder and principal consultant at Kassy LaBorie Consulting. She is a professional speaker, author, facilitator, and instructional designer who specializes in virtual engagement for learning and development professionals and business owners who get to use web conferencing technology to connect with people around the globe. In her previous role at Dale Carnegie & Associates, she was the director of virtual training services, a corporate consultancy that partnered with organizations to help them develop, design, and develop successful online training strategies. Kassy is a frequent speaker at industry conferences. She's known for believing that "being online is certainly equal to, and in some cases, better than, being in-person!"
GS01 KEYNOTE: Artificial Intelligence and Learning: A Robot’s Point of View
8:30 AM - 10:00 AM Wednesday, October 23
Grand Ballroom
The world of work is rapidly changing. Technology is a driving force of these changes, and what workplaces look like in the future will be very different. Three primary drivers of these changes are increased automation, artificial intelligence, and robotics. But the future is difficult to predict, and it seems every person has a different opinion on how things are changing. But there’s one opinion that has yet to be heard—that of the robot itself.
In this fascinating opening keynote you’ll explore the changing nature of work through the mechanical eyes of one of the most well-known robots on the planet: Sophia. Sophia will share her perspectives on how robots will be intertwined in our everyday lives and the world of work. She’ll also be the personification of the future, using artificial intelligence to engage in a live interview as DevLearn’s first-ever robot keynote.
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Advanced Humanoid
Hanson Robotics
Sophia, an advanced humanoid robot, was created by Dr. David Hanson of Hong Kong-based Hanson Robotics. Sophia has appeared on the Tonight Show with Jimmy Fallon, graced the cover of Elle magazine, and spoken before the United Nations General Assembly. Sophia sings, has in-depth conversations, and interacts with humans in a profoundly personal way. She speaks at conferences about what the future holds for robotics and artificial intelligence.
SELR101 Increase Course Usage Through Communities of Practice
10:00 AM - 10:45 AM Wednesday, October 23
Expo Hall: eLearning Rockstars Stage
You’ve invested a lot of time and resources into your library of eLearning courses. They are good courses with sound instructional design, and yet usage is low. You’ve tried sending emails and posting notifications to the internal social media channels, but that only helped boost usage a little. You know more employees, partners, and customers could use the knowledge and skills held within these courses. So what do you try next?
In this session, we will explore the value of structured and unstructured communities of practice and how they can increase digital content usage and support learning as a long-term process.
We know that training doesn’t always result in learning. And training doesn’t guarantee improved performance on the job. But we also know that learning is a social and long-term process involving communities of all kinds. By connecting with communities of practice within your organization, you are exposed to the real world of learning. And more importantly, by engaging within those communities you gain valuable insights about the work being done. This in turn affords you the opportunity to promote just the right training content at just the right moments of need.
By putting some of your resources and attention towards communities you will naturally begin to understand your usage data. If certain courses have low usage, you may discover hidden reasons why those courses are no longer needed. Other courses may be low simply due to lack of awareness. Engaging with your users via communities not only promotes course usage but allows training departments to add value in new ways.
In this session, you will learn:
- How to define a community
- How to find your internal communities
- Community engagement techniques and strategies
- Why not all communities have a digital presence
- When it’s appropriate to create & manage training course communities
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Brent Schlenker
Community Director
dominKnow Inc.
Brent Schlenker is community director of dominKnow Inc. Previously, he was the chief learning strategist for Litmos by CallidusCloud. Throughout the last decade he has established himself as an eLearning industry leader blogging and speaking at industry events as an early adopter of new technologies. He has experimented with their viability as learning tools in small, medium, and large enterprises while (re)building training departments and learning the practical business impacts of the training function. From 2007 to 2012 Brent was program director for The eLearning Guild’s DevLearn conference. He holds a bachelor’s degree in media arts and a master’s degree in educational media and computers.
SELT101 Build Engaging Onboarding Videos in 30 Minutes
10:00 AM - 10:45 AM Wednesday, October 23
Expo Hall: eLearning Tools Stage
Making onboarding videos can be time-consuming and a drain on resources. Finding ways to explain complex ideas while also keeping your employees engaged makes creating training videos even harder.
In this session, you'll learn how easy it is for anybody to build an animated video from start to finish with Vyond's drag-and-drop video editor. We'll show you how to utilize the deep asset library, customizable templates, and other dynamic features to create engaging and professional animated videos that will save you time and resources.
In this session, you will learn:
- Techniques to engage your audience through animation
- The basic functions of the Vyond Studio platform to speed up your production
- Advanced features to scale your video creation
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Lye Cwan Ng
Customer Success Associate
Vyond
Lye Cwan is a customer success associate at Vyond, an online video creation platform. She works with customers from across the enterprise, helping them tell their stories through animated video. Lye Cwan uses her expertise to teach organizations how to streamline their video-making process, and build engaging content that keeps learners asking for more. Before working at Vyond, Lye Cwan worked in Kuala Lumpur as an account executive for a leading internet and media group, as well as an account director for a global advertising agency in Shanghai. She received her master’s degree in information management & systems from Monash University.
SEMT101 Trends in Learning Today: Where Should I Focus?
10:00 AM - 10:45 AM Wednesday, October 23
Expo Hall: Emerging Tech Stage
With the constant changing and evolution of technology, we need to understand what is possible and how to determine what is a fit for your audience. Join us for this in-depth look at what tools, design, and technologies we should focus on in learning today, and what’s just around the corner. We’ll dissect what technology will be enhancing learning, and what we need to get excited about and start planning how to integrate into our solutions. What can we learn from the buzz and new tools appearing in the consumer and corporate environments and how can we take advantage of them to help our audiences succeed? This fun session will give you dozens of ideas and reboot your brain with fresh perspectives on how to enhance your learning today.
In this session, you will learn:
- How to design amazing experience for your learners
- How to improve content architecture, data design, and tagging to help your audience find the content they need
- How personalization of content can improve learning
- How gamification can fit best into your learning strategy
- What tools, apps, and open source elements to explore
- How to get started with a personal learning network
- Tools & apps to help improve brainstorming and creativity on your next project
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Nick Floro
Learning Architect/Imagineer
Sealworks Interactive Studios
Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.
SMNX101 Ready for the Workforce of the Future? Shift Your Learning Programs To Be Relevant
10:00 AM - 10:45 AM Wednesday, October 23
Expo Hall: Management Xchange Stage
A
s technology and the workforce shift how we get work done and the types of skills needed, talent development and learning organizations must also adapt. You need to be ready now to support the changes and needs of a multi-generational workforce, and the constant demands for new and enhanced skillsets. The best way to embrace this is to shift from a command and control approach to one that enables you to support learners and their needs by supplying guidance, tools, and flexibility. Just as all great managers and leaders do, we must coach our learners through a self-directed, continuous learning journey.
How do you deal with five generations in the workforce, and their very different needs and expectations? How do you compete with the pace of change brought on through technological automation? How do you ensure your learners and your organization stay relevant?
Join MPS Interactive as we talk though practical ways to address the demands of our learning and work cultures today. We will discuss the issues we’re facing, their impacts, and how we can adapt to stay relevant.
In this session, you will learn:
- About the workforce of the future, and how it is changing our learning and business requirements
- Practical tips on how to adapt your approach to providing learning to your organization
- Essential skills every learning organization can utilize
- What you can do now to embrace change and stay relevant
Technologies addressed:
Instructional designs focused on self-directed and facilitated learning (websites, apps, videos, microlearning, online courses, classroom and workshops, AR, VR, and more.)
Target audience:
Designers, developers, managers, senior leaders (directors, VP, CLO, executive, etc.)
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Anna Kuehl
Senior Vice President Customer Solutions
MPS Interactive Systems
Anna Kuehl is a senior vice president of customer solutions for MPS Interactive Systems, a global leader in learning solutions. She leads customer engagement and success, with a focus on delivering excellence in high-impact, complex, and innovative human performance and development programs. Anna has nearly 20 years of cross-industry consulting experience in learning, having worked as a managing consultant for EDS and as an SBU manager L&D for ACS before joining TIS in 2007.
STRS101 What’s New in Articulate 360 Since DevLearn Last Year
10:00 AM - 10:45 AM Wednesday, October 23
Expo Hall: Strategic Solutions Stage
Articulate knows that eLearning pros don’t always have time to keep up with the latest features in the apps they use—and they want to know what’s new. Articulate 360 has everything eLearning developers need to simplify the course creation process. It includes award-winning authoring apps Storyline 360, and Rise 360, which make it easy to create courses that look great on any device; an ever-expanding library of 4.5+ million course assets; an easy-to-use project review app; and online training.
We’re adding new features and content continuously, and it’s all included with an Articulate 360 subscription. In this session, we’ll give you the scoop on all the latest features in Articulate 360 that we’ve added since DevLearn 2018. You’ll learn about all the latest new features and content in Storyline 360, Rise 360, Content Library 360, and Review 360.
In this session, you will:
- Learn about the new features we’ve added to Articulate 360 to help you create eLearning quickly and easily
- Explore examples that will help you learn how to use Articulate 360 features in your projects
Technologies discussed:
Articulate 360 apps, including Storyline 360, Rise 360, Content Library 360, and Review 360
Target audience:
Designers, developers, managers, senior leaders (directors, VP, CLO, executive, etc.)
101 A 2020 View of UI Design Trends
10:45 AM - 11:45 AM Wednesday, October 23
St Croix AB
Each day we are exposed to multitudes of user interfaces (UI) in media, marketing, and design, all geared to grab our attention. Specific techniques are used to draw us to the next item, scroll down, click here/there, make that purchase, watch that video, or look at that picture. Adopting these techniques and implementing them into our eLearning designs can have a similar engaging impact on learners.
In this session, you will learn about current and future UI design trends from the web, marketing, and graphic designs. We'll examine what these trends are, why they are useful, where are they heading, and how they are being incorporated into instructional design projects. This will be of interest to anyone that is designing and developing instructional materials. You will understand the current trends in mainstream media, and how we can utilize this appeal to improve our own design processes. Together we will explore and see how these design elements can and have been used in eLearning development.
In this session, you will learn:
- Top design elements that are trending in web, marketing, and graphic design media
- Why these elements are important to users and designers
- How we can incorporate these design trends into our own projects
- Where to find examples, inspiration, and resources to incorporate into your own designs
Audience:
Designers, developers
Technology discussed:
Storyline
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Tracy Parish
Education Technology Specialist
Parish Creative Solutions
Tracy Parish is an accomplished instructional designer, eLearning developer, and consultant based in the Greater Toronto area. With a unique blend of skills in computer programming, adult education, and eLearning design/development, she has built a successful career in instructional design. With over 18 years of experience in instructional design, development, LMS implementation and administration, Tracy is a respected figure in her field. She is a speaker, active Articulate Community Hero, co-host of the Toronto Storyline User Group and webcast Nerdy Shop Talk, the marketing director for the Canadian eLearning Conference, and moderator of the monthly Twitter event #lrnchat.
102 Intro to xAPI: What Do Instructional Designers Need to Know
10:45 AM - 11:45 AM Wednesday, October 23
Jamaica AB
As adoption of xAPI takes hold, it allows for more robust and interesting tracking of the learning process. As actual performance and results data are integrated with learning metrics, we will have the data we need to tailor the learning process to individual needs, and can draw more useful conclusions about the learning as a whole across a wider population. This leaves instructional designers with a set of critical questions: How does this impact my work? What tools do I need? What data should I track? What infrastructure does my organization need to be able to take advantage of this?
In this session we'll discuss three key areas that impact instructional designers and their teams: Identifying learning data needs, data sources, and meaningful visualizations that answer organizational and L&D questions. We'll discuss how to determine what data to send, where it exists, and how to organize it. You'll become better at making choices about infrastructure and knowing how to work with your LMS, LRS, or both. Finally, you'll be provided job aids for implementation, including an organizational readiness checklist and an infographic for aligning learning and business data.
In this session, you will learn:
- How to describe the impact that xAPI can have on an organization's learning and performance strategies
- How to identify new challenges in your work as an instructional designer
- To identify data needs and likely sources within the organization
- How to choose one or more first projects that leverage xAPI's capabilities, beyond what's available in SCORM today
- How to select tools and platforms that support xAPI
Audience:
Designers, developers, managers, senior leaders (directors, VP, CLO, executive, etc.)
Technology discussed:
xAPI, LRS, LMS, LXP, general elearning authoring tools
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Megan Torrance
CEO
TorranceLearning
Megan Torrance is CEO and founder of TorranceLearning, which helps organizations connect learning strategy to design, development, data, and ultimately performance. She has more than 25 years of experience in learning design, deployment, and consulting . Megan and the TorranceLearning team are passionate about sharing what works in learning, so they devote considerable time to teaching and sharing about Agile project management for learning experience design and the xAPI. She is the author of Agile for Instructional Designers, The Quick Guide to LLAMA, and Making Sense of xAPI. Megan is also an eCornell Facilitator in the Women's Executive Leadership curriculum.
103 Livestreaming for L&D
10:45 AM - 11:45 AM Wednesday, October 23
Martinique B
Shooting video according to the script is one thing, but what about when you can’t call "cut" and start over again? When there’s no fixing it in post? Or when participants are live online, as well as live in an ILT situation? How can we best leverage interactions cross-format? What technology and resources are needed to pull off livestream?
In this session, we'll explore several different models of livestreaming used for L&D purposes. Programming formats, platforms, getting the word out, and your individualized organizational needs will be addressed. We'll leverage lessons learned from the presenter's experience producing/hosting daily livestreams like "L&D Talk," weekly livestreams such as "TLDC's Video Friday," monthly livestreams with "YouTube Certified Online Partner Hangout," and livestreaming entire conferences and events. You'll learn how to keep your cool when everything goes wrong, and why this kind of content is becoming more familiar and important to our learners. We'll also look at some of the most common technologies and terms used for livestreaming in the modern age.
In this session, you will learn:
- What is important in your livestream, and what isn't
- The top 5 most common mistakes, and how to avoid them
- Technical setups that work
- Critical communications tactics
- Livestreaming strategies for ILT events and presentations
Audience:
Designers, developers, managers, senior leaders (directors, VP, CLO, executive, etc.)
Technology discussed:
Audio/video production, YouTube, Crowdcast, SlingStudio, RTMP, eCamm, OBS, vMix, ManyCam, Mevo / Livestream.com, LinkedIn Live, Facebook Live
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Sam Rogers
President
Snap Synapse
Sam Rogers, the president of Snap Synapse, creates more effective, efficient, and engaging ways to deliver learning for clients including Google, Capital One, Deloitte, and AAA. He produced YouTube’s first online certification training, and he is a writer, director, producer, composer, and performer for stage and screen. Sam also writes and speaks frequently at conferences, sharing his passion for solving the problems that matter and inspiring learners to action.
104 Hype or Home Run? Microlearning Demystified for Learning Leaders
10:45 AM - 11:45 AM Wednesday, October 23
Montego DE
Learning leaders are feeling pressure to embrace microlearning, both from operational leaders and from the employees they train. Learning leaders want to offer more shorter-form and on-demand content, but often they don't know where to start. They don't know the formats to use, the pros and cons of different mediums, and the relative cost of different approaches. Even more importantly, they don't know where microlearning can fit into their learning ecosystems or how to introduce it into their organizations.
In this session we will demystify microlearning. What is it, and what are some examples of how it is being used in the learning ecosystem? We'll identify the most common formats and mediums that are used, and help you to understand the relative effort (time and money) to develop each. We'll also discuss some change management approaches to aid you in successfully introducing microlearning with the three groups most impacted: your L&D team, employees, and operational leaders. You will leave this session with a clear vision for where microlearning can fit into your learning ecosystem, and practical ideas for how to get there.
In this session, you will learn:
- Ways microlearning can be used in a learning ecosystem
- Common forms and mediums you can use in delivering microlearning
- The relative effort (time and money) needed for the different forms and mediums
- Change management approaches to successfully introduce microlearning in your organization
Audience:
Managers, senior leaders (directors, VP, CLO, executive, etc.)
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Carla Torgerson
Solution Architect
SweetRush
Carla Torgerson, MEd, MBA has nearly 25 years of experience as an instructional designer and instructional strategist. Always interested in the latest learning trends, she has authored numerous blogs and articles on a variety of topics, including eLearning, mobile learning, and microlearning. She also developed MILE, the MIcroLEarning Design Model© and is the author of The Microlearning Guide to Microlearning and Designing Microlearning (with Sue Iannone). Currently a Solution Architect at SweetRush, Carla helps clients to dream up amazing performance solutions that both consider their learners’ needs and meet business objectives. SweetRush is known for exceptionally creative and effective solutions that combine the best of learning experience design with highly engaging delivery. Connect with Carla on LinkedIn for insights and announcements: https://www.linkedin.com/in/carlatorgerson/
105 Prototype to Evaluation: Building Organizational Buy-in for xAPI
10:45 AM - 11:45 AM Wednesday, October 23
Andros B
You've heard about xAPI, but wonder what comes next. Getting from this initial position of interest to having wide-spread organizational buy-in can be a huge challenge. It was for us! How do you justify taking resources away from creating and curating learning experiences to build something new and unproven? It can be a challenge to identify the first steps needed to start convincing stakeholders that the investment is worth it. Since xAPI is a complex solution, there is no road map that an organization can follow. We are all looking for the best ways to use project management strategies to leverage the resources that we have access to, so we can go beyond those first "wins" in the process of implementing xAPI.
In this session, we will explain how LLamasoft went from creating SCORM content to developing a learning ecosystem. Using low-cost resources, we created a proof-of-concept consisting of prototype, pilot, and implementation. We will talk about the steps that made this a reality, such as selecting a LRS, working with (and sometimes against) the code, and using learning analytics to tell the story of what we found. After giving our organization the ability to track video usage in our Help system (and more), xAPI became a no-brainer to stakeholders. We'll explore how real-life victories and setbacks shaped what we were able to achieve. You'll walk away prepared to establish a proof-of-concept xAPI project that drives internal and external value to your organization.
In this session, you will learn:
- To find the resources to make xAPI work for you and/or your organization
- Product management principles and terms to gain organizational buy-in
- An incremental approach to develop xAPI competency
- How to use data and learning analytics to best tell the story to stakeholders
Audience:
Developers, managers, senior leaders (directors, VP, CLO, executive, etc.)
Technology discussed:
xAPI, video, LRS
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Andrew McGuire
Learning Experience Designer
dRofus
Andrew McGuire is a learning experience designer at dRofus, where he specializes in developing engaging content and tracking learner experiences. He has been working in eLearning development for the past five years. Before joining the world of eLearning, Andrew taught English at the college level for seven years. He has an MA in English composition from Northeastern Illinois University.
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Ryan Hicks
Director, Learning Design and Education Services
Workforce Software
Ryan Hicks’ unconventional path to becoming a learning professional includes years as a musician and band manager, a BS in industrial engineering, and a decade in supply chain design. His balanced approach of optimism and skepticism has led to the development of multiple learning & development organizations and professional credentials. As a lifelong student, he embraces the adage that “change is the only constant.”
106 In Search of the Right Learning Record Store
10:45 AM - 11:45 AM Wednesday, October 23
Martinique A
It's been more than five years since we first heard about xAPI. As the specification is gaining momentum, so is the learning record store (LRS) that accompanies the xAPI. Since we finally have a clear understanding of what actor-verb-object can mean for our profession, it's essential to find the right LRS to give us clear insights. But what platforms are out there, and what are the pros and cons of those systems?
In this session, we'll explore the LRS market and discuss what platforms are worth investigating. We'll showcase several we have used over the past three years, and discuss the benefits of each system. We'll examine ease-of-use, pricing, set-up, visualization, and integrations so you can jump start your search for the system that best fits your needs.
In this session, you will learn:
- What a learning record store is
- What the LRS landscape looks like
- Which LRSs are worth your time
- What LRS might fit your needs
Audience:
Designers, developers, managers
Technology discussed:
Yet Analytics, Watershed, Learning Locker, Veracity, SCORMCloud, Visual Catch, TRAX
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Mathias Vermeulen
Founder
Winston Wolfe
Mathias Vermeulen, the owner of Winston Wolfe Innovative HR Solutions, has an eight-year track record in L&D and HR management. He received Belgian Learning & Development Awards in 2010 & 2011 and a nomination for 2013. Topics for the 2011 & 2013 awards were in the game-based learning and gamification domain.
107 Sales Enablement Through Games? You Bet, and Bottom-Line Results Prove It!
10:45 AM - 11:45 AM Wednesday, October 23
Montego B
Research shows that sales training positively impacts productivity, quality, and financial results. Still, sales enablement through training can be difficult. Every minute a salesperson is away from selling costs the company money. You need fast, effective, and impactful models to develop sales training that works.
In this session, you’ll learn about digital and analog games that have helped increase sales trainee engagement, sales knowledge, and most importantly, sales results. Learn how one organization converted a live classroom role-play into an online simulation, increasing sales by 12 percent at the medical device company. See an example of how a customized card game helped sales representatives embrace role-plays. Discover how a VR sales environment is tracking sales behaviors and providing critical decision-by-decision feedback in a game-based realistic situation. Learn how a board game helped pharmaceutical sales representatives learn how to conduct a “whole office call” using consultative selling techniques. Gain ideas and insights for your own sales enablement efforts.
In this session, you will learn:
- How games can help sales professionals practice their skills
- How you can use games to teach complex systems to sales professionals
- About real world examples of the positive impact that sales simulations and games can have on a sales results
- Design principles that make sales-based learning interventions effective
Audience:
Designers, managers, senior leaders (directors, VP, CLO, executive, etc.)
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Karl Kapp
Professor
Commonwealth University
Karl Kapp, EdD, is a professor of instructional technology at Commonwealth University in Bloomsburg, Pennsylvania who teaches instructional game design, gamification, and online learning design. He keeps busy internationally consulting, training, coaching, and counseling established companies, academic institutions, and startups. He co-founded L&D Mentoring Academy, which helps midcareer learning professionals move to the next level. Karl has authored many books and created several LinkedIn Learning courses. In 2019, he received the ATD Distinguished Contribution to Talent Development Award. His YouTube series, "The Unauthorized, Unofficial History of Learning Game," is his current passion project.
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Mary Nicholson
Professor, Department of Instructional Technology
Bloomsburg University
Mary Nicholson has been teaching online courses for over 15 years. Mary’s focus and specialty is the design of interactive online activities and the use of social-media tools for creating dynamic online communities of practice. She bases her work and presentations on the best practices she includes in her own classes and workshops. Mary holds a PhD degree in educational psychology, an MEd degree in educational technology, and a BS degree in industrial education, all from Texas A&M University.
108 Virtual Reality in L&D: Are You Ready?
10:45 AM - 11:45 AM Wednesday, October 23
Barbados AB
The virtual reality landscape is shifting rapidly as the main barriers to implementation—cost and content—are lowered. Investing in VR for learning is on the verge of being very affordable, but do you need it? The answer to that question depends on what you're trying to teach, and an evaluation of your alternatives. Convincing your leadership to invest in virtual reality can be challenging unless you can speak to its impact on organizational outcomes. How do you know you're getting your learning bang for the buck?
In this session, we'll look at market forecasts for VR and discuss where the technology is now and where it's going. Then, we'll review case studies from the military, government, and educational sectors where virtual reality has not just worked, but proven to be worth the investment. You'll understand the resources required to implement virtual reality, how the barriers to entry are shifting, and what to look for on the horizon. You'll learn about situations in which VR has proven value; and just as importantly, when it has not. At the end of this session you should understand how to make the case for virtual reality in your organization's L&D strategy.
In this session, you will learn:
- About market trends in VR and how they apply to L&D
- How VR has made an impact in learning settings
- What to look for in the future of VR
Audience:
Developers, managers, senior leaders (directors, VP, CLO, executive, etc.)
Technology discussed:
Virtual reality
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Jennifer Solberg
CEO
Quantum Improvements Consulting
Jennifer Solberg, PhD, is the founder and CEO of Quantum Improvements Consulting (QIC), an Orlando-based firm specializing in the application of emerging technology to training for complex skills. A cognitive psychologist by trade, her work focuses on how to design, develop, implement, and evaluate training technology for the Department of Defense and other clients. At QIC, she leads a growing team of learning science professionals. In addition to her many peer-reviewed publications, her work has been featured in The New York Times, the Pentagon Channel, and Signal Magazine.
109 Overcome the Shock of the New and Create Your Emerging Technology Strategy
10:45 AM - 11:45 AM Wednesday, October 23
Antigua B
Learning & development departments are at a crossroads. Staffs are stretched to the limit creating, vetting, evaluating, and maintaining content, programs, and curriculum, while looking forward to the future and trying out new things. No consistent or repeatable frameworks exist to test and review emerging technologies such as augmented reality, blockchain, IoT or voice, or AI.
In this session you will learn about the challenges facing L&D in regards to emerging technologies. You will be introduced to a new framework designed to close the gaps on testing these new tools out. You will see specific examples of how this framework can be applied to current emerging technologies, and be given guidance on how this framework can be used in your organization to advance your learning strategies.
In this session, you will learn:
- How emerging technologies and the rapid pace of change are altering your role as a learning leader
- What types of criteria can be used to evaluate new technologies
- How to apply a reusable framework for technology evaluation
- When the BUILDS framework can be used to help you evaluate the new technologies
Audience:
Managers, senior leaders (directors, VP, CLO, executive, etc.)
Technology discussed:
Augmented reality, blockchain, IoT or voice, virtual reality, AI
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Chad Udell
Chief Strategy Officer
Float and SparkLearn
Chad Udell is the award-winning managing partner, strategy and new product development, at Float and SparkLearn. He has worked with Fortune 500 companies and government agencies to create experiences for 20 years. Chad is an expert in mobile design and development, and speaks at events on related topics. He is author of Learning Everywhere: How Mobile Content Strategies Are Transforming Training and co-editor/author, with Gary Woodill, of Mastering Mobile Learning: Tips and Techniques for Success and Shock of the New.
110 Using AI & Biometrics Authentication to Create Highly Secured Certificates
10:45 AM - 11:45 AM Wednesday, October 23
Andros A
Let's face it, auto generated online certification has no real credibility, as you cannot guarantee if the owner of the certificate is the actual person who passed the course. Also, certificates can easily be reproduced by anyone with some Photoshop skills who has access to the template or a sample. Currently, facial recognition is the most popular biometric technology on the market. It combines high accuracy and high speed of operation. Biometrics is the only form of identification that truly identifies a person. Also called 1:1 comparison, authentication answers questions like: Are you the person you pretend to be? Are you in our database? And do you have the right credentials? In contrast to passwords, PINs, cards, and other forms of identifiers, biometric ID can't be lost, forgotten, or stolen.
In this session, attendees will learn how to implement a unique certification mechanism that combines facial recognition, encrypted data, and a validation date into a simple tag called the Bioseal, which can be compared to a barcode on a passport. Compared to other identification technologies, the likelihood of someone gaining access to personal information is significantly reduced. This solution has been implemented on a massive project with a target audience of 3 million across the globe. We will showcase the full conception and deployment of this project.
In this session, you will learn:
- How to redefine online certification
- How easy it is to use our API to implement a similar approach
- To master the power of facial recognition
- How to use Storyline to generate the right statement
- How to transfer the data from your LRS to the Bioseal
Target audience:
Developers, managers, senior leaders (directors, VP, CLO, executive, etc.)
Technology discussed:
Webservices for facial recognition, API, Storyline, proprietary app to decode the Bioseal
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Nishan Joomun
GM
Ellicom
Nishan Joomun currently serves as the GM at Ellicom. He brings an unparalleled strategic vision to everything related to the development and optimization of the company's operations and leadership, ensuring that the business objectives are met. Part of his mandate is to frame R&D initiatives, helping the company remains at the forefront of innovation by bringing the know-how and creativity to all new learning solutions produced and deployed. Nishan graduated from Cambridge University, with a focus in programming, UX/UI, rich internet applications (RIA), and new media. His work has been honored at the Canadian Digi Awards and the Canadian Network for Innovation in Education.
111 Strategies for Supporting Complex Skill Development
10:45 AM - 11:45 AM Wednesday, October 23
Montego A
eLearning has a satisfactory set of options if your goal is information delivery or procedural training, but what about creating meaningful eLearning for complex skill development or for the not-so-procedural kinds of problems that show up more and more in the workplace? What about creating learning for those situations where your SME can't tell you what good performance looks like except to say, "Well, you know it when you see it.”
In situations like these, frameworks from complexity science and the science of expertise development can help you diagnose complex learning problems, and they also help point to eLearning design strategies that can actually address and support complex skill development. In this session, you'll discuss how variables like frequency of use, tacitness or explicitness, and level of automaticity affect skill development. You'll find out how to use these variables and models to craft effective eLearning design and assessment strategies for complex learning.
In this session, you will learn:
- How to diagnose a complex skill problem
- How to use complexity models such as the Cynefin framework for learning
- How to use alternative assessment and feedback strategies for complex learning environments
- How to use learner self-assessment as a tool for complex learning
Audience:
Designers
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Julie Dirksen
Learning Strategist
Usable Learning
Julie Dirksen, a learning strategist with Usable Learning, is a consultant and instructional designer with more than 15 years' experience creating highly interactive eLearning experiences for clients ranging from Fortune 500 companies to technology startups to grant-funded research initiatives. She's interested in using neuroscience, change management, and persuasive technology to promote sustainable long-term learning and behavior change. Her MS degree in instructional systems technology is from Indiana University, and she's been an adjunct faculty member at the Minneapolis College of Art and Design. She is the author of Design For How People Learn.
112 Transforming Instructional Design on a Shoestring
10:45 AM - 11:45 AM Wednesday, October 23
Trinidad AB
We are exposed to polished and professional content that we only wish we could recreate in a small- to medium-sized company. Hiring outside vendors to create videos, situational learning, and multimedia presentations is beyond the budget for many of us, and yet we recognize and understand the benefits of increasing employee and customer engagement through the leveraging of technology to supplement our online learning. If only we could find a way to do it ourselves…
In this session, we will explore ways of using affordable platforms and technology to create your own courses. You'll learn do-it-yourself solutions like acquiring your own video equipment, installing a platform that will let you grow and learn, justifying your training dollars with management, and building from what's already out there to make dynamic and engaging courses that your employees will be sure to remember. Plus, we'll talk about how to connect with local vendors, colleges, and schools to tap their knowledge and help support your own learning.
In this session, you will learn:
- Ways to expand your existing budget and justify new equipment/platforms
- How to overcome fear and resistance to learning new software platforms and technology
- Tips and tricks for leveraging your limited budget
- How to inexpensively leverage local resources, schools, vendors, etc.
- How a DIY approach is simultaneously affordable and wicked fun
Audience:
Designers, managers, senior leaders (directors, VP, CLO, executive, etc.), trainers, and educators
Technology discussed:
Trivantis software package (Lectora Inspire, Camtasia, Snagit), video equipment (camera, microphone, lighting, etc.)
Tom Cannon
Clinical Educator II
Maine Behavioral Healthcare
Tom Cannon is a licensed mental counselor-turned-educator whose passion for lifelong learning inspires his vocation. His sense of humor and engaging style make for an entertaining and informative learning experience. When he's not facilitating learning, Tom can be found trail running with his dog Bailey, building stuff in his workshop, and figuring out the next new software or gadget enhancement.
Melissa Gattine
Senior Educator
Maine Behavioral Healthcare
Melissa Gattine is a senior educator at Maine Behavioral Healthcare. She has her master's degree in counseling psychology, and 30+ years of experience working in the mental health system. She has been recognized by the State of Maine with the Dorothea Dix Award for her work in educating law enforcement and corrections officers about mental illness and how to respond to people in crisis. She is a mom, wife, dog owner, and beach comber, and a lover of all things that involve stitching.
113 Using Storytelling Strategies to Write Compelling Scenarios
10:45 AM - 11:45 AM Wednesday, October 23
Bermuda AB
Scenarios are wonderful tools for encouraging changes in performance. Once we see ourselves in a story and are invited to take on a challenge familiar to us, we become more open to evaluating our own behavior. But bringing a scenario to life takes more than simply describing a situation and slapping a name on the protagonist. Transforming seemingly mundane tasks into powerful stories is something with which even the most prolific and celebrated writers struggle. Writing scenarios for elearning is challenging because it requires communication and storytelling abilities that instructional design programs and certification programs do not teach. IDs are left to their own devices when creating immersive stories for learners that keep them engaged, and simultaneously addresses the performance we want to change.
This session will help you identify when scenarios are best used, and then how to write them. We'll cover getting the information you need from SMEs to write a meaningful story, using a scenario design model that will help ensure your scenarios include the appropriate components, using strategic storytelling techniques like focusing on change and encouraging empathy, and using a tool called the story spine as a way to quickly structure scenarios and find key points.
In this session, you will learn:
- The role of scenarios in creating authentic learning experiences
- Three strategic techniques of storytelling to an existing training scenario
- How common writing techniques used in scenario writing can affect the learning experience
- How to find tools to help you construct stories
Audience:
Designers
Technology discussed:
Microsoft Office Tools, online writing tools, ispring talkmaster
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Hadiya Nuriddin
CEO and Learning Strategist
Duets Learning
Hadiya Nuriddin has two decades of experience in learning strategy, instructional design, eLearning development, and facilitation. She worked in corporate learning before choosing to found her firm, Duets Learning, where she's worked with a wide array of companies on a variety of topics. She speaks at events and industry conferences and travels teaching courses for the Association for Talent Development (ATD). Hadiya holds an MEd in curriculum studies, an MA in writing, and the Certified Professional in Talent Development (CPTD) designation. She is the author of the book StoryTraining: Selecting and Shaping Stories That Connect, published by ATD.
114 eLearning Prototyping with Adobe XD
10:45 AM - 11:45 AM Wednesday, October 23
Antigua A
Storyboarding and prototyping are more important than ever, but too often we're making do with substandard tools or skipping the process altogether because the tools don't make it easy. If only there were tools that would help! Have you heard of Adobe's free tool, XD? It's part of the Creative Cloud but you can download and use it for free, even if you don't subscribe.
In this session learn about Adobe XD, a prototyping tool that can be used in a number of ways, including storyboarding your lessons. You’ll learn how to quickly mock up your lesson and share them with your key stakeholders. Once approved, you can then use that prototype to create your lessons in your authoring tool. You’ll learn a proven, best practices approach you can apply to your next project.
In this session, you will learn:
- How to prototype in XD and share with key stakeholders easily
- To set up your XD slides to correspond to your authoring tool's slides or pages
- How to export your prototype element and import into your tool for faster development
Audience:
Designers, developers, managers
Technology discussed in this session:
Adobe XD, Captivate
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Joe Ganci
President
eLearning Joe
Joe Ganci is the owner and president of eLearning Joe, a custom learning company. Since 1983, he has been involved in every aspect of multimedia and learning development. Joe holds a computer science degree, writes books and articles about eLearning, and is widely considered an eLearning development guru. He consults worldwide and also teaches at conferences and client sites. Joe writes tool reviews and has received several awards for his work in eLearning, including a Lifetime Achievement Award in 1999 and an eLearning Guild Master Award in 2013. His mission is to improve the quality of eLearning with practical approaches that work.
115 BYOD: Getting Started with Augmented Reality
10:45 AM - 11:45 AM Wednesday, October 23
Montego C
Augmented reality (AR) is an amazing new technology for us as consumers and as learning developers. Our ability to access AR from our mobile devices makes the barrier of entry low, however as developers, it can be overwhelming to know where to start. Understanding when to use AR, how to design quality AR experiences, and generating organizational buy-in are difficult hurdles to adoption. Getting started with this technology is easier than ever before; the challenge is doing it in a way that makes it a valuable and sustainable part of your learning and development world.
This session will examine how to begin including AR into your training and development process. We will discuss strategies to adoption and incorporation into your existing development workflow. You will be hands-on with user-friendly software and resources. You will create an AR experience to take and discuss as a group. This session is designed for all experience levels; providing everyone the opportunity to learn about, design, and develop augmented reality.
In this session, you will learn:
- The difference between augmented, mixed, and virtual reality
- AR adoption strategies for small, medium, and large organizations
- Where using AR makes sense in your learning and development process
- What software and resources are available for creating AR experiences
- How to plan, design, and build immersive AR experiences
- What you need to know about the future of the technology, and where to go from here
Audience:
Designers, developers, managers
Technology discussed:
Augmented reality, Zappar Studio, 3D modeling, Apple, Android, mobile devices, 360 imagery/videos, Unity 3D, Amazon Sumerian, HP Reveal
Participant technology requirements:
Laptop, mobile device
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Destery Hildenbrand
XR Solution Architect
Intellezy
Destery Hildenbrand is an XR solution architect with Intellezy. Destery has over 17 years of experience in training and development and seven years focusing on immersive technologies. Destery has spent time in corporate environments and higher education. Destery's primary focus is helping organizations plan, design, and develop engaging learning experiences through Immersive technology.
116 BYOD: Creating Stunning System Recordings with Articulate 360
10:45 AM - 11:45 AM Wednesday, October 23
St Thomas AB
Many eLearning designers and developers need to teach systems. It can be quite labor and time intensive to teach face-to-face. Hiring a vendor to build system simulations is another option, but with its own challenges. Vendors have to learn your internal processes, your organization may not have a secure way of giving a non-employee access, and changes to your systems may lead to additional costs to have the vendor-built simulation content updated.
Learning how to create your own great looking screen recordings and tutorials in Articulate 360 can help address system training needs in easier, more cost-effective ways. In this hands-on BYOD session, you’ll practice recording and editing a system recording in Storyline, using the best practices Yukon Learning has been implementing and improving over the years with its customers. You’ll also briefly look at how Peek 360 and Replay 360 can be used for screen recording in an eLearning module.
In this session, you will learn:
- Tips for determining which Articulate tool is right for the need at hand
- How to perform a simple screen recording in Peek 360 or Replay 360
- Techniques for recording a system simulation using Storyline 3/360
- How to adjust the recording canvas in Storyline 3/360 to ensure the best quality recording possible
- Adjustment options for the different screen recording modes in Storyline 3/360
- Ways to use “Action Fine Tuning” to edit the slides
Audience:
Designers, developers
Technology discussed:
Articulate 360
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Ron Price
Chief Learning Officer
Yukon Learning
Ron Price has over 35 years of experience in organizational effectiveness, leadership coaching, instructional design, spiritual development, and experiential learning. His unique background has allowed him to support a wide range of customers, from schools like Duke University and Harvard Business School to multinational corporations like Sanofi, Amazon, BP, and Pepsico. In 2002, Ron founded a consulting firm and challenge course devoted to increasing organizational performance while developing authenticity and integrity. After joining Yukon, Ron worked closely with the Articulate team to design the certified training programs for the Articulate tools. He is a Guild Master.
SELR102 Do Your Employees Hate Training? Games Are the Solution!
11:00 AM - 11:45 AM Wednesday, October 23
Expo Hall: eLearning Rockstars Stage
You need to train your team, but your employees say they hate training. Why? Because most corporate training is broken; it’s often long, boring, and passive—resulting in very low retention rates. Training in the form of reading, lectures, audio, or visual presentations only yields 5 –30% retention rates. That means that 70% of your efforts are being wasted.
A successful training program must be fun, short, mobile, and social. When trainers achieve this combo learners are more engaged, performance objectives are improved, and knowledge retention increases. How do you make this happen? With games!
In this session, we will demonstrate why game-based training is critical for engaging your employees and changing their behavior. Games are simply the best way to provide active training. We’ll show you examples of games across industries, and explain which game mechanics align with specific performance objectives. We will show you how to create games and how to build a gamification strategy that can be used for new-employee onboarding, sales and product training, leadership development, safety, security, compliance, systems and processes, customer service, and many other training topics. Once you create a game-based training strategy, your employees will be begging for more training!
In this session, you will learn:
- Why traditional training isn’t working anymore
- That training needs to be active to increase knowledge retention and change behavior
- That game-based training is the solution to making your training more active and engaging
- How game-based training can increase knowledge retention and change behavior when training soft skills
- Examples of game-based training
- How to create a game
Technology discussed:
The Training Arcade®
Target audience:
Designers, developers, managers, senior leaders (directors, VP, CLO, executive, etc.)
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Stephen Baer
Co-Founder & Chief Creative Officer
The Game Agency by ELB Learning
Stephen Baer is co-founder of The Game Agency (by ELB Learning), an INC Magazine Best Workplaces Company. He is a monthly contributor to Forbes.com and a regular speaker at EdTech conferences. For 15 years Stephen has been creating award-winning games to educate and activate audiences for new-employee onboarding, sales and product training, leadership development, safety, security, compliance, systems and processes, customer service, and many other topics. Stephen has also helped shape the education industry and disrupt traditional learning methods with S.T.E.M, FinLit, and Social Skills learning games that have been deployed in over 20,000 schools.
SELT102 Align to Success: Bringing Learners and Business Goals Together
11:00 AM - 11:45 AM Wednesday, October 23
Expo Hall: eLearning Tools Stage
Business, and the way we do it, is undergoing rapid evolution. But as technology marches onwards, budgets are shrinking, and the demand is on learning leaders to create learning strategies that deliver business value. But where do you start?
Forward-looking learning leaders understand that you can’t deliver tomorrow’s learning with yesterday’s technology—adaptation to new ways of working is not only the key to staying competitive, it’s essential to survival.
In this session Topher Olsen, accompanied by Fuse Universal’s Ray Cairnes, will address the importance of leveraging learning communities to empower and connect a distributed global workforce. They will explore the techniques Alliance Residential used when they realized their employees’ learning needs were evolving. Join this session to learn how; through a few simple steps you can do the same.
In this session, you will learn:
- The innovative techniques Alliance Residential used to align their learning with their business goals
- How to prioritize and develop learning communities to empower your workforce
- How to incorporate approaches such as social learning to allow people to learn within the flow of their work
Technologies discussed:
Fuse Universal/ Alliance residential learning platform
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Topher Olsen
Senior Director of Learning & Development
Alliance Residential Company
As senior director of Learning and Development, Topher Olsen is responsible for developing, delivering, and monitoring the effectiveness of training within Alliance University, a state-of-the-art learning management system that assigns curriculum to more than 3,000 associates. In addition, he is responsible for higher level leadership development, as well as the performance review process. His credentials include a master;s in creative drama and theatre from the University of Texas at Austin and a master’s in educational management from the University of Houston, Clear Lake.
Ray Cairnes
Global Director of Consulting
Fuse Universal
As the global director of consulting for Fuse Universal, Ray Cairnes taps his 20+ years of experience to deliver successful workforce transformations across multiple industries, geographies, and diverse cultural settings with focus on learning strategy and transformation planning; training design, development, and deployment covering the entire employee lifecycle; organizational development program design and delivery; talent management strategy and program delivery; program and project management; and change management marketing and communications.
SEMT102 AI + Teams/Slack = LxP
11:00 AM - 11:45 AM Wednesday, October 23
Expo Hall: Emerging Tech Stage
Wait, before you issue that LxP RFP! All organizations need better tools to enable self-directed learning, optimize content discovery, and improve the overall learning experience. The rapidly-growing learning experience platform (LxP) category has emerged to achieve these aims by delivering functionality that learning management systems (LMSs) have long neglected. But with more and more shiny new products with bewildering feature sets entering the market by the day, buyers have been left asking “what exactly is an LxP?”
In this session, you’ll learn that it’s better to think of the LxP as an employee experience concept, not just another product. You might even already have everything you need to create an LxP, but just don’t know it yet. Through practical examples and case studies, we’ll show you how learning technology stacks can be connected effectively using APIs, AI-powered recommendations, and collaboration tools like Slack and Microsoft Teams. The result is a frictionless ecosystem that enables learners to get the right learning exactly when they need it.
In this session, you will learn:
- What an LxP really is and how to create one
- How you can use AI to create powered recommendations drive self-directed learning
- How to deliver learning in the flow of work using tools like Slack and Teams
- Why combining an AI engine with Teams or Slack is better than an LxP
- Why Filtered’s data indicates AI-powered recommendations, + Teams/Slack = LxP is an effective approach
- Why you should think twice before sending that RFP
Technologies discussed:
Microsoft Teams, Slack, LxPs and magpie (Filtered's recommendation engine)
Target audience:
Designers, developers, managers, senior leaders (directors, VP, CLO, executive, etc.)
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James Tyas
Solutions Consultant
Filtered
James Tyas is passionate about technology, behavioral science and user experience, and helps organizations including MCI Group, Girlguiding, and Reach PLC solve problems and deliver effective learning strategies. James started his career as a learning designer and has created award-winning learning experiences for FTSE 250 clients including Deutsche Bank, William Hill, and Coca-Cola. James has also delivered projects for not-for-profit organizations such as the Natural Resource Governance Institute and the Red Cross.
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Vinit Patel
Co-founder and COO
Filtered
Vinit Patel is an entrepreneur and start-up investor who loves the challenge of solving business problems through technology. As co- founder at Filtered, he works with a talented team of engineers, designers, and data scientists to create a series of innovative learning technologies. Over the last decade these products have helped millions of people globally, been translated into different languages, and adopted by consumers and multinational such as KPMG, the NHS, Siemens, and the United Nations.
SMNX102 3 Ways AI-Generated Content Will Change the eLearning Industry
11:00 AM - 11:45 AM Wednesday, October 23
Expo Hall: Management Xchange Stage
The day-to-day problems concerned with creating eLearning courses are all too familiar for those in the industry. While authoring and LMS tools have improved significantly, it is still very difficult to scale video production. The advent of AI-driven tools for video and audio generation will allow companies to deliver better and more customized learning material at a much faster pace.
In this session you will learn how recent advancements in AI-driven content creation will impact the learning industry. The session will focus on how using AI to generate video and audio will significantly accelerate the content creation process and enable global, personalized, and interactive learning experiences. The session is focused on what is applicable today and will explore three problems present in the learning industry today: scaling production, personalizing the learning experience, and translating video content.
Today, creating large volumes of content for courses is a pain, as learning professionals must deal with location/studio problems, reshoots, scheduling issues, and the constant back and forth between clients. Learners today are used to personalized experiences. Standing out in the deluge of content they consume on a daily basis requires tailored communication; customers don’t want a generic, one-size-fits-all approach. Learning courses can be difficult to localize, which brings its own audience limitations. Language barriers, along with the sheer amount of content that needs creating, make it difficult and time-consuming to create great content.
Photoshop changed the image editing industry. A similar advancement awaits the video editing sector as it becomes easier to edit, translate, and even generate entirely new video in a similar manner as we do with photos today.
In this session, you will learn:
- How to utilize AI face mapping technology to translate video content without compromising on quality
- How photorealistic AI video avatars can enable on-demand learning without a full production team
- How to increase learner engagement rates through the use of AI
- How to localize video content and reach global audiences without impacting the bottom line
- How virtual presenters and coaches will enable much more interactive and engaging experiences
- How AI-generated video, audio, and text will enable new opportunities in the learning sector
Target audience:
Managers, senior leaders (directors, VP, CLO, executive, etc.)
Technologies discussed:
Synthesia ENACT, Virtual Presenter
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Victor Riparbelli
CEO & Co-Founder
Synthesia
Victor Riparbelli is the CEO and co-founder of Synthesia, the world's leading AI video platform. Prior to founding Synthesia, he was involved in technology entrepreneurship for 10 years and was involved in building products across many industries. His work in the VR/AR sector inspired him to apply similar technologies to video production. In 2017 he co-founded Synthesia with Prof. Matthias Niessner, Prof. Lourdes Agapito, and Steffen Tjerrild.
STRS102 Just-in-time Learning: The Key to Tools Adoption for Bluewater Learning
11:00 AM - 11:45 AM Wednesday, October 23
Expo Hall: Strategic Solutions Stage
Bluewater has helped over 1,000 clients including ADP, United Airlines, and Frito Lays maximize their investments in HCM’s and LMS’s. As experts in the learning and training industry, their team has experimented with just about every digital training solution on the market. Yet, when they were looking for help keeping up with their own internal applications training on tools and processes, most fell short. Digital walkthrough solutions were bulky, labor intensive, and difficult to manage. LMS tools were great for storing tons of content, but terrible at surfacing that content at the point of engagement, within a user’s workflow.
With systems and processes changing on a daily basis, they needed something dynamic and flexible. They needed a way to surface answers instantly, directly within a users’ workflow, across applications. They needed just-in-time learning.
In this session, you will learn:
- What is just-in-time learning
- What separates just-in-time learning platforms from other solutions
- About the evolution of learning and enablement in the workplace, and the different ways Bryan and the Bluewater team tried to address the enablement challenge of frequently updating software and changing processes
- The benefits of just-in-time learning for applications training
- How to use microlearning to address frequent changes in technology and process, and to crowdsource knowledge
- How Bryan’s team implemented microlearning to deliver contextual knowledge at the point of engagement
- How any company can easily incorporate just-in-time learning into their existing training methodologies
Technologies discussed:
Salesforce and Spekit
Target audience:
Designers, developers, managers, senior leaders (directors, VP, CLO, executive, etc.)
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Melanie Fellay
CEO & Co-Founder
Spekit
Melanie Fellay is the CEO and co-founder of Spekit. Spekit was born out of the first-hand pain that Melanie and her co-founder Zari felt trying to drive tool adoption and enabling employees using outdated and ineffective solutions that couldn't keep up with today's pace of growth and change. Melanie is a BizOps and Enablement enthusiast with expertise driving Salesforce transformations and architecting employee-centric learning solutions. She graduated from the University of Colorado, Boulder with a degree in accounting & finance.
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Bryan Miller
Vice President, Ultimate Software Practice
Bluewater Learning
As the vice president of Ultimate Software Practice at Bluewater Learning, Bryan Miller ensures that Bluewater has the right tools and data to remain agile and scalable enough to respond to rapidly changing market conditions. He works with leadership to establish and report on KPIs relevant to individual business needs. Bryan has 20 years of project management, systems design, and operations management experience and is a certified Project Management Professional. He has a passion for strategic operations and servant leadership and leverages his experience in multi-million dollar portfolio management to support and enable the members of the Bluewater family.
SELR103 Unlocking the Potential of Responsive Design
12:15 PM - 1:00 PM Wednesday, October 23
Expo Hall: eLearning Rockstars Stage
Developing content that is meaningful, accessible, and maintainable in a world of multiple devices and varied platforms is a huge challenge.
Developing content that is meaningful, accessible, and maintainable in a world of multiple devices and varied platforms is a huge challenge. Responsive web design is the key, but to unlock its real power instructional designers need to differentiate between “true” responsive and many of the “pseudo-responsive” approaches in use today.
To be successful in a multi-device world, instructional designers need to let go of the control they’ve gotten used to with “slide-based” learning and embrace the idea that web-based learning doesn’t have to be so constrained.
This session will provide participants with a thorough understanding of the principles of responsive design and how to apply them to any type of learning—from traditional courses to knowledge bases and job aids. Recognizing the difference between true responsive design and other approaches equips designers with the knowledge they need to make more effective training that is easier to develop and maintain.
In this session, you will learn:
- The benefits of responsive design as applied to learning development
- The differences between true responsive design and other responsive design approaches
- Two simple but powerful metaphors to help you understand and apply true responsive design principles to all your learning development projects
- How true responsive design can benefit multiple types of learning development projects—from more traditional courses to other types of vehicles such as knowledge bases and job aids
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Chris Van Wingerden
Sr VP Learning Solutions
dominKnow Learning Systems
Chris Van Wingerden is Sr. VP Learning Solutions at dominKnow Learning Systems, where he leads dominKnow's content and its training and client success teams. In his almost 20 years with dominKnow, Chris has helped create hundreds of hours of online learning programs, from traditional eLearning courses to immersive game-based designs, as well as working in responsive design projects to meet mobile device needs. Chris is also co-host of the popular weekly live video session and podcast, Instructional Designers in Offices Drinking Coffee (#IDIODC). Chris has a BA in adult education and a BA in English literature.
SELT103 5 Ways a Video Library Can Help Trainers Overcome Top Challenges
12:15 PM - 1:00 PM Wednesday, October 23
Expo Hall: eLearning Tools Stage
Every year US companies spend more than $90 billion on training and development. Yet training managers continually feel pressure to do more with less—to achieve ever-more impactful results without corresponding increases to budgets.
Fortunately, changing workforce dynamics have created new opportunities for L&D teams to identify what content, format, and delivery will best help their organizations’ employees learn and succeed.
We’ll investigate the top challenges training managers are dealing with, and how to optimize an internal video library to help relieve some pressure. We’ll also examine which training content and format types perform best, how to implement an “agile” approach to creating and modifying training videos, and how analytics can be the key to helping improve training content while providing ROI numbers to management.
In this session, you will learn:
- Which training formats perform best in a video library
- Agile approaches to training through a video library
- Using analytics to identify areas for improvement
- How to report ROI numbers to management
- Types of content that you may be overlooking
Target audience:
Developers, managers, senior leaders (directors, VP, CLO, executive, etc.)
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Dave Dumler
Head of Product Evangelism
Panopto
Dave Dumler heads product evangelism at Panopto. His mission is to help learning professionals understand how video can be used to improve employee training, retention, communication, ROI, and organizational productivity. Prior to Panopto, Dave held a variety of technical and sales roles at a variety of companies, including a key stakeholder position at Microsoft.
SEMT103 Masterful Blend: Meet Instilled LXP. You Can Have it All
12:15 PM - 1:00 PM Wednesday, October 23
Expo Hall: Emerging Tech Stage
While working with some of the world’s largest organizations, we noticed a common problem. Companies need to create engaging, measurable learning experiences that delight learners AND deliver on a universal business goal: efficiency.
That’s why we created Instilled.
Our vision—and our answer to this emerging need—draws on nearly 20 years of experience providing learning consulting and technologies for authoring, delivery, and analytics. The Instilled LXP combines award-winning technologies—gomo Learning, Rustici Engine, and Watershed LRS—into one efficient learning experience platform.
Do you think it's possible for one provider to give you all you need when it comes to beautifully created and efficiently delivered learning experiences? With the perfect blend of technologies, the Instilled learning experience platform gives you everything you need—from beautiful authoring capabilities and integrated video recording to efficient delivery, social sharing, and analytics. In this session, attendees will find out how Instilled combines the power of gomo Learning, Rustici SCORM Engine, and Watershed into one platform to bring to market the world’s newest learning experience platform.
In this session, you will learn:
- To leverage creation tools like screen capture, video, user-generated content, auto-captioning, and translation to make your learning content scalable and enjoyable for learners
- How to deliver learning content that is searchable down to a spoken word, viewed through a YouTube like interface, shareable, and secure—and all seamlessly integrated with your LMS and/or third party content providers
- To use analytics to inform your learning decisions through leaderboards, dashboards, content heat maps, and with xAPI everywhere
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Mike Alcock
Global Sales Director
Instilled
Michael Alcock, global sales director for Instilled and Gomo, is responsible for the company's strategy for UK and worldwide sales, product development, and global marketing. Prior to Gomo, Mike founded Atlantic Link Limited, where he invented the world's first cloud-based authoring tool.
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Jeff Fissel
VP of Solutions
Instilled
Jeff Fissel has spent his career in the video learning space. With roots in using video for eLearning as an entrepreneurial college student, he led the integration of what was KZO Innovations' video technology into what is now the Instilled by PeopleFluent LXP. Jeff has served as an adviser on video to some of the world's top companies and often shares his thought leadership at conferences, web events, and publications with the industry's top outlets.
SMNX103 Mastering Digital Transformation with Business Simulations
12:15 PM - 1:00 PM Wednesday, October 23
Expo Hall: Management Xchange Stage
Digital transformation is about tools and technology, but it is even more about a successful change management process within the organization. This journey needs to engage every contributor within the organization in order to foster and drive a mindset of agility, ownership, innovation, performance, and success. Gamification, and especially business simulations, can facilitate that process of engaging minds and souls to define your digital transformation strategy and roadmap, and execute it successfully.
In this session we will demonstrate and explore tools, best practices, and examples on how gamification and business simulations can help an organization to master that digital transformation process. Through the real-life experience gamification and especially simulations provide, you can identify the key focus area for development and foster the desired behavior sustainably and measurably.
In this session you will see, touch, feel, experience, and explore gamification tools and techniques, games, and business simulations through the lens of examples, best practices, and case studies on how we have successfully accompanied organizations in their digital transformation journeys. We will show you how we used the principles of game design to foster the “right” mindset in the organization, starting with setting the right priorities and steps to deal with digital transformation and disruptions.
A successful digital transformation journey starts with definitions, fostering knowledge and wisdom to assure that everyone is aligned behind the same definitions and understanding. So we will start there, and engage you in a conversation on how technology can help you drive that knowledge and understanding and tap into the collective intelligence and experience within your company. We then take you through the journey of creating a digital roadmap—which is unique for each organization but follows the same guided process—and show you key ideas and tools to work around the typical issues with a change management process. You will leave this session with inspiration, ideas, and insights on how you can make every contributor within your organization feel valued and recognized as a unique and important link in the value creation chain and engaged to transform processes for higher performance and sustainable growth.
In this session, you will learn:
- How to harness the power of game design and gamification to define and implement a digital strategy and roadmap successfully
- How other organizations have faced the challenges of digital transformation
- Why business simulations are such a powerful tool for organizational development
- How to define a successful change and organizational development process
- How your organization´s business model can stay relevant and agile in a digitally disrupted marketplace
- About tools, games, and best practices that are used in innovative learn design
- What digital transformation is all about anyway
Target audience:
Managers, senior leaders (directors, VP, CLO, executive, etc.), anyone interested in gamification and digital transformation
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Angela Feigl
VP Global Growth, Enterprise Solutions
MPS Interactive
Angela Feigl, VP Global Growth, Enterprise Solutions for MPS Interactive, has 20+ years of experience in designing, managing, and facilitating high-impact learning and organizational development initiatives for companies of all sizes across geographies and industries, with a major focus on management and leadership training. Her unique skill is leveraging gamification tools and techniques to enhance learning effectiveness and behavior change, as well as KPI measurement in training. Angela holds a master of business administration and a DEA in international economics. Born in Vienna, Angela has lived in Paris, Lyon, Bangkok, Barcelona, and Stuttgart. She currently resides in Dallas, TX and has been part of the MPS TOPSIM family since 2015.
STRS103 Connected Learning: How to Harness the Power of Social, Data & Networks
12:15 PM - 1:00 PM Wednesday, October 23
Expo Hall: Strategic Solutions Stage
Connected learning is a game-changer. It’s about taking a holistic, joined-up approach to learning that is more aligned with learning as an organic, human activity. In this session, we explore how it’s possible to support learning as an organic activity (not forced, but rather enabled) within your organization. We will show that by taking a step back to consider how people naturally learn, you can connect effective learning with organizational goals. You will also see examples of how learning ecosystems (however simple or complex) enable connected learning. It’s as much data-driven and iterative as it is about providing an engaging learner journey.
Ever feel like your eLearning happens in a vacuum? Disconnected? Yes we do, too! And so do many of our customers—even those who are quite advanced in the learning experiences they provide, their L&D strategies, and tech. In this session, we’ll explore how learning became disconnected and, more importantly, how to create truly connected learning that harnesses the power of social learning, data and measurement, and joined-up systems.
In this session, you will learn:
- How eLearning became disconnected
- How to connect learners by enabling social learning
- How your learning ecosystem (complex or simple) can enable a data-driven approach
- How to create a data-driven ecosystem
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Rose Benedicks
CEO
Dashe & Thomson
Rose Benedicks is a renowned learning design expert and CEO of Dashe & Thomson. She has won awards for her learning experiences and is recognized for her approach to workplace challenges. She excels in aligning learning with business needs and proving the ROI of well-designed learning experiences. She holds a masters in instructional systems technology from Indiana University, is a leading presenter in the industry, and teaches instructional technology at the University of Tennessee, Knoxville.
201 Let’s Talk Captivate: The Ins, the Outs, and the Affordances
1:15 PM - 2:15 PM Wednesday, October 23
Martinique A
With the vast number of awesome features included in Adobe Captivate, it can quickly become overwhelming to identify which approach to take on a project. Should you utilize screen capture, program simulations, create a page-by-page presentation, maybe use videos and audio? Don’t get me started on activities and quizzes! And what about the new VR functionality Captivate offers?
In this session, we’ll explore the various features and affordances of Captivate, and how you can best select from them for your specific project needs. We’ll discuss the strengths and limitations of each, and why, when, and how each feature can be made most useful. Finally, we will walk through some common tips and tricks to exponentially increase your understanding of one of the most powerful eLearning authoring tools available.
In this session, you will learn:
- Potential use cases for various Captivate features
- An overview of various Captivate features to leverage in your projects
- To assess the pros and cons of specific Captivate features
- Tips and tricks to enhance your use of Captivate
Audience:
Designers, developers, managers
Technology discussed:
Adobe Captivate
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Kevin Newsome
eLearning Developer and LMS Administrator
Utah State Board of Education
Kevin Newsome currently works as an eLearning designer and LMS administrator for the Utah State Board of Education. He has over six years of experience working as a trainer, instructional designer, and eLearning developer. Graduating from Purdue University with a masters in learning design and technology, Kevin has focused his career on the design and development of engaging and effective asynchronous eLearning for professional development.
202 How to Choose an LMS Without Losing Your Mind
1:15 PM - 2:15 PM Wednesday, October 23
Antigua B
Choosing a new learning platform is a little bit like falling down a rabbit hole. With more than 700 platforms from which to choose, getting lost is easy. Why not learn from the soul-sucking experience of those who have traveled this journey before?
In this session, you will learn 10 strategies for making the right choice the first time when it comes to an LMS. You will hear the story of how one non-profit took on the search for the perfect platform, and what they learned from their journey. You will learn from their mistakes and celebrate their success. Most of all, you will save yourself time and frustration by understanding how to make this process actually enjoyable. You will leave the session with concrete ways to make the correct decision the first time. This is an ideal session for those looking for a new LMS, or hoping to make a change to their current platform.
In this session, you will learn:
- Why we often ask the wrong questions when choosing a learning platform
- How to involve your constituents in the process
- How to base your choice in reality
- How to balance what you want with what you actually need
- The difference between a platform that can deliver content and one that can actually engage your learners
- Why asking the age of the learner is paramount
- The difference between mobile-ready platforms and truly responsive
Audience:
Managers, senior leaders, (directors, VP, CLO, executive, etc.), other LMS decision-makers
Technology discussed:
Learning management systems, learning platforms
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Patrick Donovan
Director, The Leadership Institute
Diocese of Bridgeport
Patrick Donovan is the founding director of The Leadership Institute in the Roman Catholic Diocese of Bridgeport. He has more than 28 years of experience in education, ministry, and non-profit leadership. He is the author of four books and more than 100 articles on the intersection of media, ministry, and young people. He holds a BS in communications from the University of Tennessee at Knoxville, an MA in theology from the University of Notre Dame, and a doctorate in theology from La Salle University.
203 Use Visual Design to Create Engaging eLearning
1:15 PM - 2:15 PM Wednesday, October 23
Bermuda AB
The effectiveness of any eLearning experience is only as good as the instructional design put into it. But can instructional design alone make eLearning engaging and effective? The truth is, good eLearning design is more than just instructional design. An engaging eLearning experience uses visual design, graphic design, and user interface design to help elevate the instructional design and learning experience.
In this session, you'll learn how to use visual design to create engaging eLearning experiences. You'll explore how to use visual communication techniques to visualize your learning content and help your learners "see" what you're saying. Best of all, this session will focus on tips anyone can use, regardless of their current art or graphic design skills.
In this session, you will learn:
- Why visual design is difficult for most eLearning designers
- How visual design is an integral component of effective eLearning
- How to implement basic techniques to visually communicate your eLearning content
- How to combine visual design with animations to add meaning to static content
Audience:
Designers, developers
Technology discussed:
PowerPoint, Articulate Storyline, Adobe Illustrator
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Tim Slade
Creator
The eLearning Designer's Academy
Tim Slade is a speaker, author, award-winning freelance eLearning designer, and creator of The eLearning Designer's Academy. Having spent the last decade working to help others elevate their eLearning and visual communications content, Tim has been recognized and awarded within the eLearning industry multiple times for his creative and innovative design aesthetics. Tim is also a regular speaker at international eLearning conferences, a recognized Articulate Super Hero, and author of "The eLearning Designer's Handbook."
204 Bridging the Instructional Design Skill Gap
1:15 PM - 2:15 PM Wednesday, October 23
Montego A
It's a common problem in learning organizations…not enough skilled instructional designers to go around. Building or enhancing instructional design skills quickly and cost-effectively can be a challenge for both small and large learning teams. At PwC learning & development, a recent organizational change found our digital design & development team with varying levels of instructional design skills, and a need to upskill those with little to no experience.
In this case study session, find out how we took a team with varying levels of instructional design skills and provided them with myriad ways to upskill and enhance their value in instructional design. You'll explore how the team tapped into its skilled instructional designers to create and curate learning assets with limited budget and time. You'll learn how you can do the same for your team. Learn how to create an instructional design upskilling plan, how to leverage reusable virtual classroom templates, and how to recognize whether your efforts are achieving the results you want.
In this session, you will learn:
- How to develop a plan for upskilling your team in instructional design
- Which techniques work best for upskilling in instructional design
- How to coach staff members through the learning curve
- How to determine if your upskilling plan is working
Audience:
Designers, managers, senior leaders (directors, VP, CLO, executive, etc.)
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Shauna Vaughan
Digital Design Senior Manager
PwC
Shauna Vaughan has nearly two decades of experience as an instructional designer and performance consultant. She typically works on challenging, large-scale learning solutions with complex business and learning requirements and a variety of tools and technology, such as learning ecosystems, gamification and game- based learning, and mobile. Shauna is dynamic, always ready with an idea or three, which are backed by her master's degree in instructional design, research in storytelling, and her wealth of experience in instructional design. Her background is multi-faceted, with experience designing learning solutions for clients in a variety of industries, including several Fortune 500 companies.
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Melanie Arntsen
Digital Design Senior Manager
PwC
Melanie Arntsen, digital design senior manager at PwC, has over 25 years of experience as an instructional designer and learning leader. She has designed all types of learning including ILT, virtual classroom, eLearning, simulations, and mobile learning. Melanie also has extensive expertise in developing instructors and facilitating learning. She holds a PhD in instructional science, has designed learning across a variety of industries, and led teams in both large and small learning organizations.
205 Embracing the Learning Ecosystem: A Journey from LMS to LXP
1:15 PM - 2:15 PM Wednesday, October 23
Barbados AB
Supporting the diverse learning needs of an organization where time is money can be challenging. The goal of most learning organizations is to drive content and "foot traffic" into their LMS. Today, gains in technology offer more efficient methods to complete tasks. Corporate learning organizations need to examine their goals and determine the best way to support employees in an era of shorter duration learning content, mobile-friendly options, and a workforce that takes ownership for their own learning. During this session, participants will follow one company's journey from LMS to LXP. Topics covered will include the process of finding, implementing, and launching a learning experience platform.
In this session, you will learn how to evaluate LMS/LXP options, what to include in your RFP, and things to look for when evaluating RFP responses. You’ll learn tips for setting up a solid project team structure, and how to communicate with internal and external stakeholders during implementation. Finally, you’ll learn how to make the switch and manage the change from a traditional LMS to a LXP.
In this session, you will learn:
- How to evaluate the need for a new learning platform
- What to include in your RFP, and things to look for when valuating responses from vendors
- Suggested ideas for creating and communicating with a project team
- Tips for managing the change from LMS to LXP
Audience:
Designers, developers, managers, senior leaders (directors, VP, CLO, executive, etc.)
Technology discussed in this session:
Learning Experience Platform (LXP)
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Jason Beck
Program and Curriculum Designer
CDM Smith
Jason Beck has worked in the learning and development space for 20 years. During his career he has had the opportunity to serve as a facilitator, LMS administrator, content developer, and training manager. His experiences have provided a great opportunity for him to learn what is required of a successful corporate learning and development organization.
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Kendra Chambers
Senior Instructional Designer
CDM Smith
Kendra Chambers has worked in the learning and development space since 2006 as a consultant, academic advisor, project manager, and instructional designer. She specializes in the design and development of online learning solutions. Her recent work includes leading the simultaneous implementation of an LMS and LXP, and the design and development of compliance and other required training to employees across the globe.
206 Building Buy-In: Tips for Pitching New Ideas to Stakeholders
1:15 PM - 2:15 PM Wednesday, October 23
Trinidad AB
You've attended a great eLearning conference, read some amazing articles, and participated in some inspiring webinars. You're bursting with ideas to invigorate your team's eLearning offerings, but how do you persuade your department or client to share your vision? It's seldom enough to simply tell what you've learned and describe the possibilities. A successful pitch will show how your idea will come to life and improve eLearning performance. With both time and money at a premium, developing a successful pitch, especially one that includes a POC, can be difficult. But by investing in the effort and correctly framing your pitch with a clear "hook," you'll increase your chance of success.
In this session we’ll explore the benefits of developing proactive, creative pitches that showcase you and your team as forward-thinking, innovative leaders eager to keep abreast of emerging trends. Using recent examples and strategies from RPA, this session will show how investing time and effort in your pitch process will increase your chances of success. This session will also examine how pitches that may not win will still increase your standing and showcase your team. Finally, this session will provide specific strategies designed to help your teams develop new creative pitches and effective client presentations.
In this session, you will learn:
- Why a proactive approach to creative pitch development helps establish you and your team as forward-thinking, innovative leaders
- How a proactive approach to emerging technology and eLearning trends helps circumvent the pitfalls of reactive development
- How to maximize POCs to increase your pitch's chance of success
- The benefits of pitching proactive creative concepts, even when those pitches don't win
- Specific strategies to help your team develop new creative concepts and effective pitch presentations
Audience:
Designers, developers, managers
Technology discussed in this session:
Augmented reality, virtual reality, chat bots, gamified simulations
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Derek Brezette
Instructional Designer
RPA
Derek Brezette has 10 years' experience as both a secondary and post- secondary English teacher, where he worked with underserved student populations. As an instructional designer, Derek has created web-based instructional content for a variety of learner populations including online college students, commercial airline pilots, and automotive sales consultants.
207 Phaser 3: A Free Authoring Tool for Gamified eLearning
1:15 PM - 2:15 PM Wednesday, October 23
Montego DE
As eLearning professionals, we know gamification helps make learning fun and engaging. It can be a challenge to find the right authoring tool to maximize gamification, while meeting your institutional needs of flexibility, quality, experience, and price. Look no further—the world of video game development has new authoring tools that eLearning professionals can adopt for amazing gamified learning creation.
In this session you’ll explore how Phaser 3, a free game building engine, can create engaging HTML5-based eLearning games and applications through this newly-improved, open-source framework. Join GameTheory Co. and the International Youth Foundation (IYF) to learn why they turned to this tool when developing an online soft skills training for young people. Learn the benefits Phaser 3 offers eLearning experts and developers as they strive to create better products, expand reach, and push creative boundaries in pursuit of meeting the needs of their users. This session will explore the pros and cons of Phaser 3 and give attendees a crash course in its use and special attributes using IYF's new game-based course, Passport to Success Online, as a case study.
In this session, you will learn:
- About Phaser 3's unique abilities, brought to life by a compelling case study of its usage
- The basics functions of Phaser 3, and how game design toolkits can be used to develop highly interactive, creative, and low bandwidth-friendly courses
- Which insights into the creative opportunities are available to innovative designers and developers through game design authoring tools
- How to integrate this open-source authoring tool into your existing development processes, and hear about its community of practice
Audience:
Designers, developers
Technology discussed:
Phaser 3, Cornerstone OnDemand
Shannon Mitchell
Chief Operating Officer
GameTheory
Shannon Mitchell is the COO of GameTheory, an award-winning game studio where she leads a team of educational developers and experts in Phaser 3. Named by Bustle as a top woman redefining STEM, she's committed to creating a future of increased access, lowered barriers, and open possibilities for positive technology. Her areas of expertise include agile game development, project management, and user testing. She graduated summa cum laude from Champlain College's Game Management program, where she's currently a professor of game design. In her free time, she is an IGDA mentor for rising game developers across the country.
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Rhonda Greenway
Corporate Programs Manager
International Youth Foundation
Rhonda Greenway is the corporate programs manager for the International Youth Foundation (IYF), where she creates and tests eLearning tools and administers the global LMS. As part of the Asset Strategy Knowledge Unit, she supports IYF's digital strategy and advises on IYF's monitoring, evaluation, and learning platform, a Salesforce-based solution. Rhonda has developed curricula for both the World Food Prize and the Iowa High School Model UN Program, and managed the Iowa International Center's language program. Rhonda is a New Leaders Council fellow, former UNA-USA National Council member, and holds a BA in political communications and global studies from UNI.
208 The Difficulty of Making AI You Can Really Use
1:15 PM - 2:15 PM Wednesday, October 23
Montego B
One of the most sought after uses of artificial intelligence is a system that can continually assess learners and recommend the right content at the right time, adapting with them as they progress. While this description of a recommendation system sounds simple from a user standpoint, it is extremely complex in practicality.
In this session you will discover what a recommender system is, and what it requires. You will walk through the process of building such a system, diving deep into the critical milestones that must be addressed. Attending this session will provide you with an end-to-end case study detailing what it takes to create a useful, AI-based system.
In this session, you will learn:
- How AI recommendation systems work
- The sorts of data AI recommendation systems require
- How to collect, organize, and manage enough of the right kinds of data
- Pitfalls and possibilities of complex AI systems
- How to approach ambitious AI projects, whether external or internal, in your organization
- How to ask if AI is really necessary
Audience:
Designers, developers, managers
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Ben Betts
Chief Executive Officer
Learning Pool
Ben Betts serves as CEO for Learning Pool. Previously, Ben served as chief product officer, where he worked to help define and develop Learning Pool's next generation of workplace digital learning platforms, with a focus on learning experience platforms and the learning analytics space. Ben's expertise is based in research, having completed his PhD researching the impact of gamification on adult social learning, Ben has authored and contributed chapters for many books, has two peer-reviewed academic papers, and has presented at conferences around the world, including TEDx.
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Hugh Seaton
GM
Adept Reality
Hugh Seaton is GM of Adept Reality, a software company focused on using VR/AR in adult learning. Prior to Adept, Hugh founded AquinasVR, a VR/AR software company which he sold to the Glimpse Group, parent of Adept. Hugh’s focus, whether in immersive technologies, IoT or artificial intelligence, is on the intersection of learning science, creativity, and the cutting edge technologies that can bring learning to new levels of effectiveness.
209 How to Evaluate Immersive Technologies Against Organizational Needs
1:15 PM - 2:15 PM Wednesday, October 23
Andros A
Many L&D organizations are struggling with how to evaluate virtual and other immersive technologies for their learning and training initiatives. Options abound, and with a lot of pressure on corporate training organizations to include VR in their training, today's learning leaders need help in choosing the right solution. A successful evaluation process includes: 1) understanding of how to establish organizational and learner needs criteria to evaluate the immersive technology options, 2) knowing the strengths of the different approaches from both a cognitive science and technical perspective, and 3) recognizing the impacts of how the technology is brought into the organization. The best way to illustrate this process is through hands-on examples in diverse learning situations.
In this session, you'll learn how to evaluate immersive technologies to super-charge your learning and training initiatives. The session will be an unvarnished look at where these technologies are today and what we can do with them. Rather than a didactic lecture, we'll dive into specific learning and training examples and consider when 2D/3D simulations, VR, AR, and virtual game technology are a good fit. A useful evaluation framework will be utilized to evaluate each example. This framework includes organizational and/or learner needs, supporting cognitive science principles, and the strengths of the various technology options. Finally, we'll discuss options to bring the technology into your organization, including build-your-own, a custom project, and incorporating platform technologies.
In this session, you will learn:
- How to use organizational and/or learner needs to evaluate alignment of immersive learning technologies
- The strengths of 2D/3D simulation, VR, AR, and virtual game technology
- Why cognitive science learning methodologies impact technology decisions
- How to navigate implementation options, including build-your-own, custom builds, and technology platforms
Audience:
Designers, developers, managers, senior leaders (directors, VP, CLO, executive, etc.)
Technology discussed:
2D and 3D simulations, VR/AR technologies, virtual game technologies, virtual options for mobile devices
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Douglas Seifert
President & CEO
Syandus
Douglas Seifert, PhD, founded Syandus 15 years ago to combine virtual technologies with cognitive science and engineering to create a new way to learn. He focuses on providing scalable ways to solve issues related to learning complex concepts, knowledge retention, and skill acquisition. Dr. Seifert served as principal investigator on eight small business innovation research awards from the National Science Foundation; this research resulted in the development of virtual immersive learning technologies that have been used to solve learning and performance challenges in medicine, sales, leadership, education, and employee performance.
210 A Crash Course on Designing for Any Virtual Classroom
1:15 PM - 2:15 PM Wednesday, October 23
Jamaica AB
If they're going to work in a virtual classroom, your traditional learning methodologies need a makeover. A virtual session is more than lecture and uploaded PowerPoints. Unique techniques must be used to engage learners throughout the session. A common pitfall is to focus on the technology and forget about the design—often resulting in unengaging sessions focused on using the tools and not meeting the needs of the learners.
This session will explore the six key principles of successfully designing for any virtual classroom platform. The principles of feedback, equipment functionality, instructions, scripting, visual and verbal cues, and time management provide a blueprint for adapting traditional classroom methodologies for live, online instruction. Learn best practices gained from over 20 years' experience designing, developing, facilitating, and producing online events. Whether you want to simply improve facilitated online meetings, enhance a few classes by adding online follow-up webinars, or completely transform a full curriculum, these principles will provide the guidance you need to create successful live, online learning experiences.
In this session, you will learn:
- The six guiding principles of virtual classroom design
- The benefits and limitations of common virtual classroom tools, including how to compare functionality, speed of set up, and ease of use.
- How technology, timing, and talent (the "three Ts") affect design outcomes
- How to design interactions for your chosen virtual classroom platform
- A strategy for implementing design and delivery best practices within your organization
Audience:
Designers, developers, managers
Technology discussed:
Adobe Connect, WebEx Meeting and Training Center, Zoom, GoTo Meeting and Webinar, Skype for Business
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Melissa Chambers
Online Instructional Specialist
MSC Consulting
Melissa Chambers is an online instructional specialist at MSC Consulting and a contract speaker coach/host for The Learning Guild's Online Forums and Guild Academy. Melissa has over 20 years' experience in creative media production, project and change management, online instructional design, and eLearning strategy development, and has been designing, producing, and coaching for synchronous online programs since 2002. She holds a master's degree in instructional design for online learning, and has spearheaded award-winning programs in eLearning, process improvement, and strategic development. Melissa has a passion for lifelong learning, technology, cultivating creativity, and having fun while working.
211 Using Brain Science to Increase Learning Retention and ROI
1:15 PM - 2:15 PM Wednesday, October 23
St Croix AB
The two goals of any training program are to teach employees new information and then to enable them to transfer their new knowledge into their workplace. But learning transfer is a complex process, and most trainers do not understand the simple steps that they can take to ensure that knowledge transfers from the computer where it is learned to the workplace where it is needed.
To improve retention and transfer, you need to systematically reinforce training. In this session, you’ll learn of four brain-based techniques that Google is using to overcome the forgetting curve and create sustainable behavior change. These techniques include booster quizzing, social elaboration, strategic coaching, and depth of processing. You’ll see how you can easily incorporate these techniques into training programs and dramatically improve learning and retention.
In this session, you will learn:
- How to deploy a systematic program after training that dramatically increases retention and transfer
- How eLearning training can be customized to increase learning transfer
- How pre-tests, such as measuring an employee’s “readiness for change,” can lead to a much higher rate of learning transfer
- About three myths that interfere with successful transfer of learning
- Strategies to encourage executive buy-in on programs that promote learning transfer
Audience:
Designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed:
Post-training reinforcement and social media
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Art Kohn
Professor
ASPIRE Consulting Group
Dr. Art Kohn earned his PhD in cognitive science at Duke University and is a consultant with Google, helping the organization develop new programs which train more than 1.2 billion people. Dr. Kohn's professional research explores how to present information in order to maximize learning and memory. He was awarded the National Professor of the Year award from the American Psychological Association and he won a Fulbright Fellowship in cognitive psychology and a second Fulbright Fellowship in distance education. He consults with organizations around the world, helping them modernize and optimize their training programs.
212 Building a House Without a Blueprint: Why Storyboards Make a Difference
1:15 PM - 2:15 PM Wednesday, October 23
Antigua A
Imagine you're about to build a house with all the bells and whistles. Now imagine building this house without a set of blueprints. Would your contractors know what to build, and where? Would the city be able to approve any additions or modifications you want to make? Like the blueprint for a house, your eLearning storyboard outlines everything about the training you're creating. This same concept applies to eLearning and training as a whole. It's important to create a storyboard that can be easily understood by everyone in the project process, so all are "in the know" on what the final product will look like.
In this session, you will discover the four basic steps of storyboard creation. This includes choosing a storyboard format, identifying storyboard components, creating a method for timing, and incorporating mock-ups and templates. You will also identify the components unique to your style of training, which can then be used to customize the storyboard you create. Last but not least, you will receive support and guidance on the storyboard you're developing throughout the session to ensure you have a solid base to work from when the session is over. This session is meant to give you the tools you need to start using the storyboard blueprint you create when the session is over.
In this session, you will learn:
- How to create a framework for your storyboard based on the elements you determined during the session
- How to develop a plan for presenting the storyboard to your team in order to implement a strategy to use the storyboard moving forward
- New ways to organize, format, and present content that can be immediately utilized in your own projects
- How to identify the specific elements needed to create your own storyboarding blueprint
Audience:
Designers, developers
Technology discussed:
Microsoft Word
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Alicia Raff
Account Manager
Reflection Software
As an account manager and instructional designer, Alicia supports the Reflection Software development team in creating engaging eLearning content. This work includes writing, proofreading, creative treatment generation, and assimilating content pieces into cohesive sections for a comprehensive training. Alicia also acts as the liaison between the Reflection Software internal development team and the client's project team. Her integration into the client's project team ensures that the vision and mission of the client are implemented in every aspect of the training.
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Liesl Christle
Senior Account Manager
Reflection Software
Liesl Christle has been supporting her clients with new learning and development initiatives for over 10 years as an account manager for Reflection Software. She works closely with each of her clients to deliver impactful training that helps drive shifts in company culture.
213 Applying Game Design to VR Solutions to Produce Real Behavioral Change
1:15 PM - 2:15 PM Wednesday, October 23
Martinique B
Creating an exciting experience in the VR headset is only part of the solution. How do you ensure that it’s instructionally effective? The ability to produce artificial environments that are believable enables us to produce an authentic context well beyond anything we’ve ever achieved in eLearning. We can produce fully immersive experiences that feel like real life, both in the environment the user experiences and the tasks that they must perform. With an effective ID framework, we can elevate human performance to produce true behavioral change. These aspirations are vitally important in subject matter that requires human interaction, empathy, and decision-making–topics such as sexual harassment, customer service, and negotiations, to name a few. These solutions are possible through a balanced application of instructional design and game design.
In this session, you will gain an understanding of the instructional and game design principles that work in a VR environment. The ID framework includes: challenges, activity, reflection, feedback, etc. to ensure the outcomes are achieved. Game design encourages inter-competition, a motivation to do better, the ability to safely fail and repeat, a clear objective, and the ability to succeed. The elements of effective game design—engaging, immersive, motivational, rewarding, and even fun—are the essential elements of VR. New techniques using immersive context, six-degree mobility, branching, time, and even stress can be combined in believable ways. You’ll learn how to create scenarios and activities that leverage the full 3D world within VR. You’ll leave this session with an instructional framework that was specifically crafted to leverage the potential of VR.
In this session, you will learn:
- How to design an instructionally-effective VR experience
- What interactive techniques are effective in VR
- What limitations of VR prevent learning
- How to identify best and worst practices in VR design
- How to produce an instructional model, scripts, and storyboards
- How to mix VR with other instructional modalities for a blended solution
Audience:
Designers, developers, managers
Technology discussed:
VR headsets (Oculus, VIVE, others), VR examples, scripting tools
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Bill West
President & Founder
RegattaVR
Bill West is the founder of Regatta VR and vice president of Immersive Learning Solutions at NIIT Limited. His career spans Accenture, EY, GP Strategies, Xerox, LEO, Sea Salt Learning, and eLearning Brothers. He founded one of the world's first elearning companies in 2001 and has led the adoption of new technologies for the last 20 years. His expansive client list includes over 100 global companies and his teams have won more than 50 industry awards. He has presented many times at training industry events, on topics ranging from learning methods and game design to virtual reality and xAPI. He's also written two highly-acclaimed books on successful vendor partnerships. His teams have adapted the strongest ID methods into a cohesive methodology for VR design and development, including VR user experience design and xAPI data management.
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Julie Havill
Senior Instructional Designer
RegattaVR
Julie Havill, a senior instructional designer with RegattaVR, focuses on the immersive design of VR learning solutions. She has worked in L&D for over 15 years and holds a master of science degree in adult education. Her work in the field of VR/ID is deeply rooted in supportive research and constructivist methodologies. Her experience spans the spectrum from traditional solutions, to those that are cutting-edge. Her award-winning work has benefited learners across industries and around the globe.
214 Authoring Tools Showdown: Captivate vs. Storyline
1:15 PM - 2:15 PM Wednesday, October 23
Andros B
What's the best eLearning authoring tool out there? That's a lot like asking, "What's the best car on the road?" The answer can be very subjective, and in the end it's based on what matters most to you. Identifying key features and characteristics that differentiate tools—such as price, ease of use, interactivity, accessibility, and mobile compatibility—can help you can make the best choice to meet your needs.
In this session you’ll gain perspective on how popular eLearning authoring tools Storyline and Captivate stack up in these categories. Take a quick, under-the-hood look at both tools to get a sense of what it's like to work with them. You’ll learn some of the finer points around supporting responsive design, accessibility, and how they compare for specific use cases, such as systems training. You’ll leave this session ready to make better, more informed decisions.
In this session, you will learn:
- The key distinguishing characteristics of two popular eLearning authoring tools
- How the tools differ in terms of learning curve and ease-of-use
- How they differ in terms of pricing models
- How they differ in terms of media and interactivity
- How the two tools differ in other ways, such as mobile, accessibility, and systems training
Audience:
Designers, developers, managers
Technology discussed:
Articulate Storyline, Adobe Captivate
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Diane Elkins
Owner/Founder
E-Learning Uncovered
Diane Elkins is owner of Artisan E-Learning, a custom eLearning development company, and E-Learning Uncovered, where she helps people build courses they're proud of. She has built a reputation as a national eLearning expert by being a frequent speaker at major industry events for ATD, The Learning Guild, and Training Magazine. Her favorite topics include accessibility, instructional design, and Articulate Storyline. She is co-author of the popular E-Learning Uncovered book series, as well as E-Learning Fundamentals: A Practical Guide, from ATD Press. She is a past board member of the Northeast Florida and Metro DC chapters of ATD.
215 CANCELLED - BYOD: Rapidly Develop Your First App with Bootstrap Studio
1:15 PM - 2:15 PM Wednesday, October 23
Montego C
Bootstrap Studio is a fantastic tool that allows rapid development and prototyping of your applications and web content. Built on top of the well-known Bootstrap framework, Bootstrap Studio comes with many built-in components that you can drag-and-drop to assemble responsive HTML5 code for your hybrid app. Bootstrap Studio has many ready-to-use templates, allows real-time preview for different device configurations, and exports clean, semantic HTML5.
In this hands-on session, you’ll learn how leverage Bootstrap Studio to rapidly develop responsive HTML5 apps that look great across various browsers and mobile devices. We’ll explore the implications for responsive design, and you’ll learn some key basics around multi-column layout, HTML classes, divs, and containers. You’ll leave with a solid foundation to begin your development process.
In this session, you will learn:
- How to create responsive applications using Bootstrap Studio
- What responsive design means
- The basics of multi-column layout
- About HTML classes, divs, and containers
- How to quickly develop responsive content
Audience:
Designers, developers
Technology discussed:
HTML5, Bootstrap framework, browsers, mobile, responsive layout
Participant technology requirements:
Participants should bring a laptop with internet connection, loaded with Bootstrap Studio. Participants can use the free "Run Browser Demo" on the Bootstrap Studio website (https://bootstrapstudio.io/) to experiment with the tool without having to download the app or purchase the affordable lifetime license.
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Michael Sheyahshe
Founder and Technologist
aNm
Michael Sheyahshe, a founder and technologist at aNm, has a vast breadth of experience in information technology, eLearning, and innovation spanning two decades and several industries. His extensive career encompasses design and development of various eLearning and training content, specializing in animation, simulations, and interactive content. Michael is an expert in numerous 3-D software tools, game engines, programming languages, mobile devices, platforms, and coding frameworks. He holds two bachelor of arts degrees from the University of Oklahoma in film and Native American studies, and a master of fine arts degree in 3-D modeling from the Academy of Art University.
216 BYOD: Create an Interactive eBook
1:15 PM - 2:15 PM Wednesday, October 23
St Thomas AB
As organizations integrate mobile as a learning platform, many designers and developers face the challenge of making content available on a variety of devices, with or without a consistent internet connection. Additionally, the workforce has an expectation that mobile experiences will be accessible, practical, and immediately applicable.
In this hands-on session, you will practice the steps to create your own mobile project as an interactive eBook. You will learn basic content formatting for multiple devices, learn about the types of media that you can include, and learn about the variety of development tools available. In addition to covering various resources, you will walk through a basic workflow to develop a project with a few simple media types to an EPUB format, and you'll make that file available to download directly to mobile devices.
In this session, you will learn:
- How to create content in an interactive, mobile-friendly format
- How to improve the quality of performance support materials by adding appropriate media
- How to quickly deploy simple, effective, multi-screen mobile learning solutions in your organization
- How to create native mobile content to support users who may not have consistent internet access
Audience:
Designers, developers
Technology discussed:
Sigil, iBooks Author, InDesign, iBooks, Kobo, Kindle, Overdrive, mp4, mp3, mobile, HTML5, JavaScript
Participant technology requirements:
Laptop with Sigil loaded: https://github.com/Sigil-Ebook/Sigil/releases/tag/0.9.10, and a mobile device
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Sarah Mercier
CEO & Strategic Consultant
Build Capable
Sarah Mercier, CEO and strategic consultant at Build Capable, specializes in instructional strategy and learning technology. Sarah is known for translating highly technical concepts and research to real-world practice. She is an international facilitator for the Association for Talent Development and Greater Atlanta ATD Past President. Her innovative learning solutions have been recognized by winning industry awards, such as Best of Show at FocusOn Learning DemoFest for xAPI for Interactive eBooks, and Best Performance Support Solution at DevLearn DemoFest for Critical Success Factors training and assessment tool. Sarah is a frequent speaker at industry conferences and business events on topics such as instructional design and development, accessibility, data strategy, and learning ecosystems. Her work has been published in ATD’s 2020 Trends in Learning Technology, The Book of Road-Tested Activities, TD Magazine, Learning Solutions Magazine, CLO Magazine, and a variety of other training and workforce publications.
SELR104 Make Skill Set Development Your Priority and Adoption Will Follow
1:15 PM - 2:00 PM Wednesday, October 23
Expo Hall: eLearning Rockstars Stage
The novelty of online education has faded and thousands of weekly logins and views don’t measure up to today’s expectations. If you truly want your eLearning content to stand out, it must focus on developing the most critical skill sets of your employees and customers.
In this session, you will learn how to design your training strategy around skill set development with a focus on dynamically delivering the most necessary, just-in-time training to each individual. We will explore the benefits of pre- and post-assessments and the value of global measurement data tied directly to your employees’ skill sets and where they rank amongst their industry peers. Personalize your training program, elevate content effectiveness, and increase adoption with less effort.
In this session, you will learn:
- The importance of tday's skill set economy
- How to implement a skills-based learning program at your organization
- The value of properly constructed pre- and post-assessments
- How to make skill sets the reward the drives eLearning adoption
- How skill set development can put you on the path to eLearning AI
- About traditional assessment tools and how they apply to today's digital learning
Technologies discussed:
Survey and assessment authoring tools such as Typeform, SurveyMonkey, and Knowledge Pilot
Target audience:
Designers, managers, senior leaders (directors, VP, CLO, executive, etc.)
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Jon Tota
Rockstar Learning Evangelist
eLearning Brothers
Jon Tota began his career in financial services as a technology trainer for PaineWebber and UBS before co-founding Edulence in 2002, and creating KnowledgeLink as one of the first subscription-based online training services. Under Jon’s leadership, the team at Edulence innovated the LMS model and scaled Knowledgelink to serve several hundred thousand annual users in multiple verticals. In 2020, Edulence was acquired by eLearning Brothers and Knowledgelink has evolved into the new Rockstar Learning Platform, offering the latest innovations in learning experience. Jon now serves as the company’s rockstar learning evangelist, speaking on learning experience design topics and educating our customers on how to leverage eLearning Brothers solutions to create eLearning experiences that rock!
SELT104 Getting Started with Animation: Demystifying After Effects
1:15 PM - 2:00 PM Wednesday, October 23
Expo Hall: eLearning Tools Stage
In the field of eLearning, designers and developers are often expected to be pocket knives capable of a range of creative skills and course development methodologies. That can sometimes make approaching new techniques and technology tough, but sometimes we know more than we think and just starting is the biggest hurdle.
In this session, participants will walk through simple quick-start steps of a new animation project in After Effects that will make animation a viable option in your eLearning. It will demonstrate how you likely have skills in your toolbelt already that can help.
In this session, you will learn:
- Animation principles such as timing, spacing, and in-betweens
- Efficiency techniques for animation, pre-to post-production
- Best practices for designing in Illustrator to import and animate in After Effects
- Use cases for animating objects imported from Illustrator or drawn natively in After Effects
- Tips for designing and organizing animation for optimal editability
Audience:
Developers
Technology discussed:
iPad, Adobe Draw, After Effects, Illustrator, Audition, Storyline 360
Jessica Kohler
eLearning Specialist
Veterans United Home Loans
Jessica Kohler, MEd is a instructional designer/developer with a 15- year career in corporate and higher education. She specializes in UX design, information architecture, collaborative/gamification, technical writing, and graphic design.
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Steph Curry
Sr. Learning Experience Designer
Northwestern Mutual Insurance – Wealth Management
Steph Curry, a senior eLearning experience designer and consultant, brings over 10 years of experience in successfully managing eLearning projects and collaborating with SMEs. Steph has a proven track record of delivering high- quality eLearning solutions on time and within budget. With a keen focus on effective project management methodologies and strong communication skills, Steph has consistently fostered productive relationships with SMEs to ensure the successful completion of projects. She is excited to share her expertise and practical insights with fellow professionals.
SEMT104 The Importance of Increasing Data Fluency Within L&D (And How To Do It)
1:15 PM - 2:00 PM Wednesday, October 23
Expo Hall: Emerging Tech Stage
Many of us would say that measuring the success of L&D is the hardest part of our job. And with new advances in learning technology, more data is available to us than ever before. But once you have this data, what do you do with it? How do you make sure what you're measuring is useful? How do you interpret it and present it so your audience cares? There is a whole new set of skills for your team to develop to be able to do this well. By spending time improving the data skills within your L&D team, you will become better partners to the business, make more informed decisions about your work, and open up high-impact, high-value conversations across your team.
In this session, you will learn how to identify the gaps in your L&D team's data fluency so that you can implement knowledge, skills, and environmental solutions to close them. I'll share some examples of resources we've created at HubSpot, content we've curated, and messaging we've provided across our department to be able to close this gap in our own organization. After you leave, you'll have what you need to create data-centric culture within your own team.
In this session, you will learn:
- The benefits of increasing data fluency for the L&D function
- How to identify current gaps in data fluency for your L&D team
- How to create the right culture for data fluency to thrive within the L&D team
- Examples of resources, content, and messaging to launch a data fluency initiative
- How to measure success of your data fluency initiative
Audience:
Designers, managers, senior leaders (directors, VP, CLO, executive, etc.)
Technology discussed:
LRS
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Emily Ricco
Sr Manager of Learning Design
Salesforce
Emily Ricco is currently senior manager of learning design at Salesforce. She formerly managed the L&D team at HubSpot. Emily was a member of the Learning Thirty Under 30 cohort in 2018 and has spoken at DevLearn.
SMNX104 LMS Migration Case Study: Open Source to an Open Can of Worms
1:15 PM - 2:00 PM Wednesday, October 23
Expo Hall: Management Xchange Stage
Even though opening a can of worms is better than kicking a bag of snakes or a hornet's nest, we nearly sank the ship chasing all of our worms! Join us as we dive into the mucky waters and wade through the deep mud of LMS migrations with this case study. As a SaaS provider, not only did we need to find a solution that worked for our team and our existing clients, but we also needed to have a solution that baited new clients as well. It wasn't easy!
In this session, we will open a tacklebox of tips that will help prepare you for your own platform migration. We'll cast a net out over the selection and migration process so that you don't feel like a fish out of water when it comes time to cast your own line. You'll prep your lures and outline your expedition plans during the session. We'll guide you through each step— you won't get swamped with the details. We'll have a whale of a time sharing our lessons learned. Come hear our tale of the Big Catch that almost wasn't!
In this session, you will learn:
- The steps our team took to conduct a needs analysis for a platform migration
- Questions we asked (and didn't) when working with vendors
- Insights on the negotiation process
- The steps we took in data migration and how data was impacted
- How our team handled client concerns and frustrations throughout the migration
- How we took an out-of-the box solution and made it our own
Audience:
Designers, developers, managers, senior leaders (directors, VP, CLO, executive, etc.), LMS administrators
Technology discussed:
Moodle LMS, Bridge LMS
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Holly Fuemmeler
Senior eLearning Developer
Optiv Security
Holly Fuemmeler is a senior eLearning developer at Optiv Security, charged with developing custom eLearning courses and learning assets for various global organizations, as well as curriculum design and development of off-the-shelf course portfolios. Holly has 13 years of experience in eLearning design and development and is skilled in a variety of tools including Articulate Storyline, Articulate Rise, Vyond, Adobe Flash, Adobe Photoshop, Adobe Illustrator, and Adobe Audition. She has a degree in communications and has worked in organizational learning & development for 20 years.
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Tiffany Franklin
eLearning Manager
Optiv Security
Tiffany Franklin is the security awareness training manager at Optiv Security, overseeing the design and development of security awareness programs for Optiv customers, including eLearning and threat emulation. For six years, Tiffany has been developing learning solutions that address the unique challenges of global organizations facing a wide array of cyber security risks. She has a background in education and has a masters in instructional design & technology. Tiffany has worked in learning & development for 12 years.
STRS104 A VMware Case Study: Increasing Product Adoption by Building a Connected Learning Environment
1:15 PM - 2:00 PM Wednesday, October 23
Expo Hall: Strategic Solutions Stage
Are you struggling with scaling your training and development? Are you frustrated with managing different tools to deliver your training programs? Find out how VMware implemented a solution that helped scale training efforts and create a seamless learning environment.
VMware had an ever-growing solution catalog, customer, and business partner base, and the need to scale training to meet the growing demand became paramount. VMware built its large user base by delivering ILT; from 5-day courses, to home grown, hands-on lab environments and certifications. As VMware expanded into cloud-based solutions, it needed a training offering that met the needs of its growing user base. The solution needed to be a cloud-based learning tool that delivered on-demand content at scale and delivered multiple methods to create a connected and engaging learning experience. Hear more about the journey and the solution that met the company’s standards and helped grow its user base.
In this case study, discover how VMware has grown its customer education beyond delivering ILTs to create a connected learning environment. VMware’s training and development strategy now includes microlearning, online courses, ILTs, hands-on labs, exam preparation for certification, learning communities, and an opportunity for learners to grow and become members of the company’s SME community. VMware took a methodical, phased approach that has helped in increasing the product adoption and increased certifications. We will discuss VMware’s journey from disparate systems to a fully connected learning environment. We’ll also share what’s next in VMware’s efforts to create the best learning experiences for their customers.
In this session, you will learn:
- How to think differently about your approach to training
- The benefits of a connected learning environment
- What issues led VMware to decide on building a connected learning environment
- How VMware successfully brought training, learning, and communities together
- What’s next for VMware inits training and development journey
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Manish Gupta
Co-founder
EduBrite Systems Inc.
Manish Gupta is a co-founder of EduBrite. Manish and his team are early adopters of newer technologies and have an eye for spotting the next trends in creating engaging learning experiences. He continues to build and test innovative solutions in the online education space with many small, mid, and large enterprises. Over the last eight years he’s been dedicated to supporting clients during the implementation of EduBrite’s platforms and solutions. He’s committed to building trust with his clients. That trust allows them to collaborate to design and test innovative solutions to their business problems. He holds a bachelor’s degree in electronics and telecommunication engineering and has an executive MBA.
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Terry Lyons
Senior Manager
VMware
Terry Lyons has been with VMware since 2006, currently managing the VMware Learning Zone (VLZ) platform and related projects. Previous to that role he was a staff alliance systems engineer responsible for many of VMware's global technology partners. Terry has 21 years of experience in the infrastructure, systems, and application management industry.
SELR105 Rockstar Microlearning: Designing an Engaging Mobile Learning Experience
2:15 PM - 3:00 PM Wednesday, October 23
Expo Hall: eLearning Rockstars Stage
It’s widely accepted that human attention spans are getting shorter. But a recent survey suggests the ability to maintain focus has actually improved over time; today’s learners are just more selective about where they devote their attention. More than ever, it’s important for eLearning designers to capture learner interest and keep them engaged.
This session will debunk a widely-held belief about the attention span of today’s learners. You will explore a blended microlearning approach modeled after the steps musicians take to learn new music, and see examples of how to meet five best practices for mobile microlearning design.
In this session, you will learn:
- What research tells us about the attention spans of today’s learners
- Five best practices for mobile microlearning design
- A novel blended microlearning model for engaging learners
Target audience:
Designers, managers, senior leaders
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Chris Willis
Director, Product Content
eLearning Brothers
As a creative instructional designer and business consultant, Chris Willis boasts more than 20 years of experience working remotely, leading geographically diverse teams to solve a wide range of business challenges for large enterprise clients. Chris is currently the director of product content for eLearning Brothers, a global leader in corporate learning technology and custom training development solutions. She holds a BS in arts & media from Grand Valley State University.
SELT105 Prototyping Learning Experiences with Adobe XD: Let’s Get Inspired!
2:15 PM - 3:00 PM Wednesday, October 23
Expo Hall: eLearning Tools Stage
We often get stuck using the same patterns of delivery, without thinking about if it is helping our audience or if it’s the best fit for a challenge. Designing great user experiences for your learners is critical to the success of how they engage, utilize content, tools, and focus on the task at hand. This session will break down what's essential in designing great experiences, and provide you with resources to get you started and inspired—from mobile to desktop and beyond. We'll discuss design strategies, what works and what doesn’t, how to plan & prototype, and demonstrate several examples for inspiration. You'll get several resources for taking your experiences to the next level and helping your organization jump forward.
In this session, you will learn:
- How to use Adobe XD to get started in creating your next prototype
- Why Adobe XD provides a simple UI to create, test, and gather feedback on concepts
- How to prototype and share with your audience or team
- How to take advantage of Adobe XD resources, templates, and plug-ins
- 3 ways to improve your designs
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Nick Floro
Learning Architect/Imagineer
Sealworks Interactive Studios
Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.
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Sophia Brown
Lead Experience Designer
Sealworks Interactive Studios
Sophia Brown has an international background as a design lead and illustrator, working with startups, nonprofits, and companies across the US, the Middle East, and Europe. As a learning experience designer at Sealworks Interactive Studios, she is excited to bring her design thinking, creativity, and passion for problem solving and translate them into dynamic learning experiences.
SEMT105 Deeper Learning: A Collaborative Approach
2:15 PM - 3:00 PM Wednesday, October 23
Expo Hall: Emerging Tech Stage
The typical learning experience requires accessing content from disparate sources—leading to a frustrating learner journey and potentially negatively impacting learners’ success. Additionally, users typically have questions during the learning experience and might need to engage with other learners, SMEs, or instructors at the time of content consumption.
This session will address how organizations can help learners gain knowledge suited to their own unique style and process. The core content of a course is rarely enough to reach all learners due to unique learning styles, so by presenting additional resources and collaboration, you are able to fill the gaps for a more successful learner experience.
In this session, you will learn:
- How tools help bridge the gaps in geography and language
- How to create unique spaces for each topic, course, or area of collaboration
- How to pull in resources from anywhere, anytime to supply the best learner experiences for the topic
- How to create a mobile experience to learn anywhere
- How to use video for microlearning, programs, and collaboration during consumption
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Garfield Bolt
Solution Consultant
Peoplefluent
Garfield Bolt, a solution consultant at Peoplefluent, has been an IT consulting entrepreneur for 25 years, and has a strong interest in automation technologies of all kinds. Garfield taught IT to elementary and high school students, and he is also related to the world record holder for sprinting, Usain Bolt.
SMNX105 Training Without Limits: Off-the-Shelf or Custom LMS?
2:15 PM - 3:00 PM Wednesday, October 23
Expo Hall: Management Xchange Stage
It is always a tough decision … choose a product off-the-shelf and try to make it work or go directly at your problems with a custom build. Many factors come into play including time-to-market, up-front cost, and obviously features. While there are certainly cases to choose the pre-built system, the perceived simplicity of that solution is often a myth.
This discussion will focus on a comparison of each side, and a set of stories which some of you will find all too familiar. We will discuss benefits, challenges, time, and cost from both a short- and long-term perspective. Throughout the presentation, attendees will participate in exercises to help drive the conversation. Bring your phone!
In this session, you will learn:
- The challenges in choosing an LMS
- How to compare an off-the-shelf with a custom LMS
- Challenges others have experienced
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Steve Hoerner
Director of Account Services
Motivation Technologies
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Beat Bartlome
SVP of Solutions Development
Motivation Technologies
STRS105 Simple Strategies You Can Adopt Right Now to Support Personalized Learning
2:15 PM - 3:00 PM Wednesday, October 23
Expo Hall: Strategic Solutions Stage
Research shows that personalization increases learner engagement, however many organizations struggle to provide personalized learning. Why? Because without the right content strategy, it's tough to personalize at scale. This session will explore some simple things you can do right now to go beyond one-size-fits-all solutions that won't end up overwhelming your team.
In this session you will learn about key content management strategies and straight-forward design approaches that can be applied to the tools your teams are already using.
In this session, you will learn:
- Common challenges associated with developing, delivering, and maintaining content at scale
- How targeted, chunked, and consistent content is the foundation of truly personalized content
- How to evaluate your existing content for ease of personalization
- Techniques to create targeted, chunked, and consistent content
- How technology can help your teams and content scale effectively
- The key differences between an LMS, LCMS, LRS, and LXP, and how they fit together
Target audience:
Developers, managers, senior leaders (directors, VP, CLO, executive, etc.)
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David Dye
Account Executive
Xyleme
David Dye brings more than 20 years of experience in education and training to his role as account executive at Xyleme, including eight years as an instructional designer. David is passionate about helping organizations solve learning content management problems and works closely with prospective partners to help identify how technology can improve their content development and management processes. David earned a BA in English from University of Florida and an MEd in instructional technology from University of South Florida.
301 Maximizing Accessibility with eLearning Authoring Tools
3:00 PM - 4:00 PM Wednesday, October 23
Montego B
Electronic accessibility is increasingly important in digital learning, but it can be challenging to achieve in many eLearning authoring programs. There are myriad rules one must know and follow; different programs have different capabilities, including which browsers, devices, and assistive technologies offer the best and most reliable results; more development time is inevitably required, especially if accessibility is treated as an afterthought and not an integral component; and it's not uncommon to find a disconnect between purported performance and tangible, tested reality. What are development teams to do?
In this session, you’ll learn more about The University of California’s publicly available check list and guide to help instructional designers maximize accessibility within self-published eCourses, and prepare a pre-launch accommodation strategy. The guide includes specific Storyline 3/360 guidance that will assist you in developing programs and will serve as an illustration of how these guidelines could be applied through similar features in other authoring tools. We’ll review these guidelines, explore examples of how they can be efficiently enacted in Storyline 3/360, and discuss the equivalent lessons for development in other authoring programs.
In this session, you will learn:
- How to maximize accessibility in self-published eCourses
- How to efficiently incorporate accessibility into your development workflow
- How to prepare alternative accommodation strategies
- Why it's advantageous to prepare your accommodation strategy during initial development
- How to adapt to and blend best practices and program capabilities
- How to work around bugs
- How to test eCourses with a screen reader and other assistive technologies
Audience:
Designers, developers
Technology discussed:
Storyline 3/360, Captivate, JAWS, NVDA
Douglas Harriman
Instructional/Web Designer
University of California, Office of the President
Doug Harriman has spent the past decade as an instructional, web, and media designer in the field of online, higher education. He has worked with some of the top accessibility experts in the University of California system to develop electronic accessibility strategies and outreach programs. His goal is to increase electronic accessibility awareness and promote universal design.
302 Are They Learning? Using xAPI to Correlate Training Performance
3:00 PM - 4:00 PM Wednesday, October 23
Trinidad AB
Good courseware engages the user with multiple elements. From video to audio to the venerable drag-and-drop, you need to make sure your content is doing the job. But is your audience actually learning anything? More importantly, are they learning the lessons you need them to? And if they are, do you have the tools to prove that to your leadership?
In this session we will look at how you can use Experience API (xAPI) to capture data from the various elements of your content into a single, uniform format in the learning record store (LRS). Then, by looking at real-world example pages, you'll learn how you can start analyzing results to see which activities contribute most to learner success in the course. You'll also look at how you can compare key performance indicators (KPIs) to course engagement and success to show your leadership that your content is helping to improve performance, satisfaction, or whatever your goals may be. With this data in hand, you can craft your courses to ensure that they accomplish their goals and make the bosses happy.
In this session, you will learn:
- What xAPI is and how you can use it in your courses
- How to collect data on student interactions with your content
- How to report on the data you've collected
- How to use xAPI to compare content consumption to performance
- How to combine data to ensure that your activities are meeting their goals
Audience:
Designers, developers, managers
Technology discussed:
Experience API (xAPI) or Tin Can API, JavaScript, HTML5, Learning Record Stores (LRS)
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Anthony Altieri
IDIoT in Chief/xAPI Evangelist
Omnes Solutions
Anthony Altieri is the IDIoT in Chief (instructional developer for the Internet of Things) and founder of Omnes Solutions, as well as an xAPI evangelist, authoring a course on xAPI Foundations for LinkedIn Learning. Anthony has worked on multiple projects implementing global LMS systems. He is a maker, focusing on user analytics and bringing the virtual learning world and the real world together through the use of Bluetooth beacons and other IoT devices using xAPI. Anthony has lectured to audiences on topics ranging from the spread of HIV to network security, content development, why it’s important to learn to code, and, of course, xAPI.
303 Film School for Learning Professionals
3:00 PM - 4:00 PM Wednesday, October 23
St Croix AB
Most trainers today make video, but many have not had the opportunity to learn key principles for making video engaging because it's usually not taught in train-the-trainer classes or adult learning programs. It's the stuff usually taught at film schools.
In this session, you’ll learn key principles of effective video and how to use them to facilitate learning. It will be like film school for trainers; exploring how to use pictures to convey learning, how to frame shots, how to cut them together so they're smooth, how to use a camera so shots looks professional, how to make shots interesting (especially software training videos), and finally, how to add effects sparingly to give them extra polish.
In this session, you will learn:
- The key elements of video communication
- How to frame shots so they draw the eye of learners
- How to structure content so it's engaging
- How to produce content so it looks professional
- When video will and will not support learning.
Audience:
Designers, developers
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Jonathan Halls
Author, Rapid Media Development for Trainers
Jonathan Halls
Jonathan Halls, who has spent 30 years as a media trainer, started his professional life in radio hosting a daily live news talk show. Author of Rapid Media for Trainers, Rapid Video for Trainers, and Video Script Writing, he formerly headed up the BBC’s production training in Britain, and is today an adjunct professor at the George Washington University where he teaches digital media. Based in Washington, DC, he provides workshops and consulting for training organizations in how to make instructional videos and podcasts. He has trained thousands of broadcasters, journalists, and trainers in 25 countries, including people from The Financial Times, Daily Telegraph, London Times, Straits Times, Time of India, DeVolkskrant and many more.
304 Crafting Beautiful Blended Learning Solutions Using Campaigns
3:00 PM - 4:00 PM Wednesday, October 23
Antigua A
Whether you're a learning professional or a marketer, you're competing for the same thing: attention. Without it, you can't get people to think and act and perform in new ways. There's one big difference, though. Marketers have been much more successful. Savvy marketers understand that tapping into the psychology of emotions sparks engagement in today's hyper-distracted world. That's a mindset learning professionals need now more than ever before.
In this session, you’ll learn about ways of creating multi-touch point blended learning solutions leveraging a variety of proven marketing techniques. We will give you tools to create "human" and personable content that you can deliver at the right time, to the right audience, with the help of learner personas. Building on the concept of content strategy, you will learn about learning campaigns and how these can help you deliver outstanding blended learning experiences.
In this session, you will learn:
- How marketers appeal to emotions to change behavior
- About the importance of a content strategy for blended learning solutions
- How to create "human" and personable content that resonates with all your learners
- How to create multi-touch point blended learning solutions using campaigns
Audience:
Designers, developers, managers, senior leaders (directors, VP, CLO, executive, etc.)
Technology discussed:
Canva, Adobe Spark, Mailchimp
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Mike Taylor
Learning Consultant
Mike Taylor
With over two decades of real-life, in-the-trenches experience designing and delivering learning experiences, Mike Taylor understands that effective learning isn't about the latest fad or trendy new tools. Known for his practical, street-savvy style, Mike is a regular and highly-rated speaker at industry events, and consults on learning design and technology at Nationwide in Columbus, Ohio. Mike holds an MBA degree from Ohio University and a master's degree in educational technology from San Diego State University.
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Bianca Baumann
VP, Learning Solutions & Innovation
Ardent Learning
Bianca Baumann is VP, learning solutions & innovation at Ardent Learning. Over time, she has developed processes and methodologies to help organizations meet their growth targets with the help of innovative L&D approaches including digital transformations, onboarding, and reskilling programs. She has spearheaded multiple projects in the marketing, automotive, financial, and events industries, creating award-winning programs along the way. She shares her expertise in her blog and at global conferences. She teaches learning experience design at OISE and published the eBook, The Little Black Book of Marketing and L&D, a practical guide that helps integrate proven marketing techniques into L&D.
305 Transforming from Learning Professional to Learning Leader
3:00 PM - 4:00 PM Wednesday, October 23
Montego DE
Whether your job title is instructional designer, learning experience designer, or trainer, the career path forward (and upwards) may not always be clear cut. There are often critical moments that can shape one’s career. Understanding how to recognize these moments, and the context of the questions and answers that shape your decisions, can make a huge difference in your career.
In this panel, we will have an intimate conversation with several learning executives from diverse industries to learn about how they have navigated their careers.
In this session, you will learn:
- How to plan and make decisions to advance your career from learning professional to leader
- Which skills are most important to your success as a learning leader
- The importance of personal brand in your long-term career success
Audience:
Designers, designers, managers
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Frank Nguyen
Executive Director
Genentech
Dr. Frank Nguyen is a learning executive who specializes in transforming learning organizations through strategy and technology. He has led enterprise learning for Fortune companies including AIG, Amazon, American Express, Intel, MicroAge, and Sears. Frank has published extensively on the intersection of eLearning, instructional design, and performance support. He is a recipient of the Learning Guild Master and the ISPI Distinguished Dissertation awards. His work on compliance training, learning strategy, business transformation, and technology has been recognized by Brandon Hall and Chief Learning Officer. Frank has served on a variety of learning industry committees for Adobe, ATD, BJET, Brandon Hall, eLearning Guild, and ISPI.
306 The Competency-Based Workplace
3:00 PM - 4:00 PM Wednesday, October 23
Jamaica AB
Once upon a time, training was measured in seat time and the ISD community saw that this was bad. After great debates and much consternation, seat time was replaced with learning objectives and cognitive task analysis, and the ISD community pronounced that this was good. But is it? The result is that learning programs—in both education and training—are assessed on knowledge to be learned rather than what is needed on the first day on the job. As an example, people learning cybersecurity are tested on their knowledge but not on their ability to innovate and apply the knowledge, or on the "weaponized attitude" that they need to be successful.
In this session we will explore the concept of a competency framework and how it can be applied to define the "real" outcomes for a training program. We will show how data collected from the workplace. as well as training sources, can reference such frameworks and be used to analyze the efficacy of the training against authentic measures. Attendees will learn how to conceptualize and operationalize the competency-based workplace, and how to develop practice-based competency frameworks.
In this session, you will learn:
- The difference between learning objectives and competencies
- The goals and underlying philosophy of a competency-based workplace
- How to develop competency frameworks from practitioner knowledge
- What instrumentation is needed to implement a competency-based workplace
- The role of xAPI and methods for transforming xAPI data into competency assertions
Audience:
Designers, developers, managers, senior leaders (directors, VP, CLO, executive, etc.)
Technology discussed:
xAPI, Moodle, checklist apps, CaSS
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Robby Robson
President
Eduworks
Robby Robson, the president of Eduworks, is an internationally recognized innovator in online learning. He began developing web-based learning content and learning management systems in 1995, chaired the IEEE Learning Technology Standards Committee from 2000 – 2008, and has helped dozens of organizations develop eLearning technology strategies. He has served as principle investigator and lead scientist on multiple federally funded projects that explored new technologies for learning, education, and training. Robby co-founded Eduworks in 2001, where he has guided research, services, and product development.
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Judy Katz
Project Manager
PeBL Pro by Eduworks
Judy Katz makes stuff that helps people learn. Since 1997, she's worked in education and training strategy, design, development, and delivery. She's thrilled to be on the Eduworks team as an instructional designer and product manager for PeBL Pro. Judy has a passion for great design and technology, usability, and social justice. She has a BA in English, an MBA, and an MEd in instructional design for workplace learning.
307 Mechanics and Motivators: A Deliberate Approach to Gamifying Learning
3:00 PM - 4:00 PM Wednesday, October 23
Barbados AB
When it comes to creating gamified or game-based learning experiences, most practitioners throw game mechanics at a program without a methodology or rational strategy. They assume that what is fun for them will be fun for their participants. The result is hit-or-miss. When budgets and time are in short supply, organizations cannot afford such an approach.
In this session you will learn a practical approach to determining which game mechanics will motivate a targeted audience. You will learn how an empirically-based taxonomy of core human desires predicts what will be "fun" for specific participants, why some people like competition while others prefer quiet concentration, and still others enjoy letting it all ride on black. Rather than trying to force everyone to play, you create experiences they want engage with.
In this session, you will learn:
- A deliberate approach to apply game mechanics
- How the 16 Core Desires determine "fun"
- Which game mechanics "trigger" the Core Desires
- An overview of the first empirically-based taxonomy of human core desires
- A strategy for creating learner personas
Audience:
Designers, developers
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Jonathan Peters
Chief Motivation Officer
Sententia
Jonathan Peters, PhD, studies the science and art of motivation. As a speaker, he has helped audiences from Melbourne, Australia to Augusta, Maine more effectively communicate with their customers and team-members. As the chief motivation officer at Sententia, he applies his knowledge and experience to make learning more enticing, engaging, and encouraging through gamification. Dr. Peters is the co-author of Deliberate Fun: The Purposeful Application of Game Mechanics to Learning Experiences. He is also an adjunct professor at the University of Nevada, Las Vegas, though he calls South Padre, Texas home.
308 Using AR for Workplace Performance Support
3:00 PM - 4:00 PM Wednesday, October 23
Andros B
Oftentimes we present the learner with content they need to use for a job within the classroom setting. This may work for some, but others may forget what they have learned once they are on the job. Why not access what the learner is seeing in the moment and provide additional context or information that would enable them in the moment? End users may have to wait for a specialized technician, when instead we could use AR tools that could walk users through some initial trouble shooting steps for what they are currently seeing in the moment.
In this session we’ll explore different technologies that can be used to create experiences, and what you would need to know to start developing AR experience that would help performance support. You’ll learn how augmented reality takes the current view of the end user, and adds on additional resources and content. We’ll examine the advantages of AR for performance support—where one can allow the user to walk through content in real time. You also will learn how AR can be used to recognize 3D objects, and can know exactly where to place certain indicators.
In this session, you will learn:
- AR basics
- 3D object recognition
- Apple ARKit
- Spark AR
Audience:
Designers, developers, managers, senior leaders (directors, VP, CLO, executive, etc.)
Technology discussed:
Xcode, Apple ARKit, Spark AR, iOS apps
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Jeff Batt
Founder
Learning Dojo
Jeff Batt has 15+ years of experience in the digital learning and media industry. Currently, Jeff Batt is a Learning Experience Designer for Amazon. He is the founder and trainer at Learning Dojo, a company dedicated to training you to become a software ninja in various eLearning, web, and mobile-related software applications. He was also the program manager of DevLearn for The Learning Guild. Jeff often speaks on developmental technologies such as xAPI, HTML5, augmented reality, mobile development, eLearning development tools, and more.
309 Creating Amazing Learning Experiences: Get Inspired!
3:00 PM - 4:00 PM Wednesday, October 23
Bermuda AB
Too often our industry rushes to develop a course, or whatever the default method is within their workflow. We need to break the habit and provide the paths to create better tools and access to learning for audiences.
In this session, you will learn how to define a simple formula (no math required) to create, measure, and deliver fantastic learning experiences for your audience. We'll discuss 10 ways to create a better experience that you can apply to your next project. You'll see demos and gain several new web resources and tools.
Using Marvel App will turn you into a superhero, with easy sketching and prototyping from your phone, tablet, or desktop. Learn how Adobe XD can help you create a prototype within minutes to visualize a concept; it's a free download for Mac and Windows, with dozens of templates and screencasts. Lastly, learn how iPadOS simplifies capturing notes.
In this session, you will learn:
- How to update your development process with latest best practices to improve your results
- Four basic steps of development: Define, Prototype, Develop, and Evolve
- About free resources to inspire you and your team for months
- New tools, tips, and techniques to apply immediately
- Practical examples that you can apply to your next project
Audience:
Designers, developers, managers
Technology discussed in this session:
Adobe XD, Explain Everything, Marvel App, Paper by Dropbox, Sketchbook App from Autodesk, Lobe.Ai, Refind.com, Feedly.com, iOS 13 and iPad
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Nick Floro
Learning Architect/Imagineer
Sealworks Interactive Studios
Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.
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Linda Daniels
Associate Director | Innovation Accelerator | Vaccines
Merck
Linda Daniels is a strategic partner with a focus on architecting universal, holistic, and accessible experiences to improve the world in which people live, work, and play. She is recognized for business and problem-solving insights with emphasis on human-centered design, Agile methodologies, and design thinking to build multidisciplinary teams that bring concepts to reality and deliver growth for worldwide brands.
310 2019 Guild Research Trends: The Current State of xAPI, Designing for AR/VR, & the Expanding Role of the ID
3:00 PM - 4:00 PM Wednesday, October 23
Montego A
The eLearning Guild’s director of research, Jane Bozarth, along with contributors to recent research, hosts a review of several recent Guild reports. We’ll look at the ever-expanding role of the instructional designer, be joined by Julie Dirksen for an overview of what research says about designing with AR and VR, and then hear from Megan Torrance about the current state of xAPI. The focus of this session is on what is really happening across our industry now, with an emphasis on what works, what factors support our success, what content lends itself best to particular approaches, and what would enhance our own professional development.
This review of research is designed to familiarize you with what’s happening in the field and to help you find ways to be successful with approaches you’re considering, or that you’re already using and would like to enhance. You’ll leave with practical, evidence-based advice to help you engage in conversations and apply new ideas back at work.
In this session, you will learn:
- What practical insights you can gain from current research about our industry’s employment outlook, the use of AR and VR in our work, and the state of xAPI as it moves into a more mature phase
- State-of-the-industry practices in these areas
- Benefits and barriers facing practitioners
- Solutions to common challenges
Audience:
Designers, developers, and managers
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Julie Dirksen
Learning Strategist
Usable Learning
Julie Dirksen, a learning strategist with Usable Learning, is a consultant and instructional designer with more than 15 years' experience creating highly interactive eLearning experiences for clients ranging from Fortune 500 companies to technology startups to grant-funded research initiatives. She's interested in using neuroscience, change management, and persuasive technology to promote sustainable long-term learning and behavior change. Her MS degree in instructional systems technology is from Indiana University, and she's been an adjunct faculty member at the Minneapolis College of Art and Design. She is the author of Design For How People Learn.
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Jane Bozarth
Director of Research
The Learning Guild
Jane Bozarth, the director of research for the Learning Guild, is a veteran classroom trainer who transitioned to eLearning in the late 1990s and has never looked back. In her previous job as leader of the State of North Carolina's award-winning eLearning program, Jane specialized in finding low-cost ways of providing online training solutions. She is the author of several books, including eLearning Solutions on a Shoestring, Social Media for Trainers, and Show Your Work: The Payoffs and How-To's of Working Out Loud. Jane holds a doctorate in training and development and was awarded the Guild Master Award in 2013 for her accomplishments and contributions to the eLearning community.
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Megan Torrance
CEO
TorranceLearning
Megan Torrance is CEO and founder of TorranceLearning, which helps organizations connect learning strategy to design, development, data, and ultimately performance. She has more than 25 years of experience in learning design, deployment, and consulting . Megan and the TorranceLearning team are passionate about sharing what works in learning, so they devote considerable time to teaching and sharing about Agile project management for learning experience design and the xAPI. She is the author of Agile for Instructional Designers, The Quick Guide to LLAMA, and Making Sense of xAPI. Megan is also an eCornell Facilitator in the Women's Executive Leadership curriculum.
311 Learning Buzzword Bingo: Making Sense of the Hype
3:00 PM - 4:00 PM Wednesday, October 23
Martinique B
Microlearning. Personalized learning. Learning styles. These are all buzzwords you've heard from vendors, at conferences, and on social media. The pace of technology development and implementation is increasing exponentially, and so is the number of buzzwords. Even if you try to keep abreast of the latest L&D trends, it's impossible to be an expert in everything. How do you know what to try right now, what to keep an eye on for the future, or what's industry hogwash?
In this session, you will learn from a panel of industry experts in the context of playing Bingo. (We are not kidding, you will actually be playing Bingo!) The game will guide a rapid-fire discussion about a wide variety of industry buzzwords with a focus on what's real, what's coming, and what's fake. Not only will you have fun and come away with a better understanding of how to make sense of the latest trends in L&D, you might win a prize!
In this session, you will learn:
- The myths that permeate our business
- Misconceptions that undermine effectiveness
- Why these problems and misconceptions are wrong, and what to do instead
- How to be a better consumer of L&D products
Audience:
Designers, managers, senior leaders (directors, VP, CLO, executive, etc.)
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Clark Quinn
Chief Learning Strategist
Upside Learning
Clark Quinn, PhD is the executive director of Quinnovation, co-director of the Learning Development Accelerator, and chief learning strategist for Upside Learning. With more than four decades of experience at the cutting edge of learning, Dr. Quinn is an internationally known speaker, consultant, and author of seven books. He combines a deep knowledge of cognitive science and broad experience with technology into strategic design solutions that achieve innovative yet practical outcomes for corporations, higher-education, not-for-profit, and government organizations.
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Chad Udell
Chief Strategy Officer
Float and SparkLearn
Chad Udell is the award-winning managing partner, strategy and new product development, at Float and SparkLearn. He has worked with Fortune 500 companies and government agencies to create experiences for 20 years. Chad is an expert in mobile design and development, and speaks at events on related topics. He is author of Learning Everywhere: How Mobile Content Strategies Are Transforming Training and co-editor/author, with Gary Woodill, of Mastering Mobile Learning: Tips and Techniques for Success and Shock of the New.
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Jennifer Solberg
CEO
Quantum Improvements Consulting
Jennifer Solberg, PhD, is the founder and CEO of Quantum Improvements Consulting (QIC), an Orlando-based firm specializing in the application of emerging technology to training for complex skills. A cognitive psychologist by trade, her work focuses on how to design, develop, implement, and evaluate training technology for the Department of Defense and other clients. At QIC, she leads a growing team of learning science professionals. In addition to her many peer-reviewed publications, her work has been featured in The New York Times, the Pentagon Channel, and Signal Magazine.
312 Three Approaches to Implementing Workflow Learning
3:00 PM - 4:00 PM Wednesday, October 23
Antigua B
Essentially, workflow learning is less about content consumption and more about solving problems and creating innovations while in the midst of the workflow. It is less about software and platforms, and more focused on changes in behavior and process of thinking.
In this session, you will learn from three cases and experiments in manufacturing, sales and support, and software operations. The cases of John Hagel’s “Scaling of Thinking Capacities”, Nassim Nicholas Taleb’s “Anticipating the Unknown and Unexpected”, and Joseph Raelin’s “Work-Based Learning” will be examined. You’ll learn ways to introduce workflow learning in your context, and explore the various software tools used to deliver workflow learning.
In this session, you will learn:
- How to establish a narrow and surgical-like precision approach to introducing workflow learning
- To identify direct impact areas at work
- To elevate the experience-sharing level to become trusted and reliable expertise solutions
- How to implement surface and deep-learning while doing work
- To select a mix of software and platform to deliver workflow learning (e.g., teams, workspace, situation expert)
- To set up and analyze metrics on scaling capacities, behavior changes, and business impacts
Audience:
Designers, developers, managers
Technology discussed:
Microsoft Teams, Facebook’s Workplace
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Ray Jimenez
Chief Learning Architect
Vignettes Learning
Ray Jimenez, PhD, spent 15 years with Coopers & Lybrand in the areas of management consulting and implementation of learning technology solutions. Ray is the author of Workflow Learning, Microlearning Impacts Report, 3-Minutes eLearning, Scenario-Based Learning, Do-It-Yourself eLearning, and Story-Based eLearning Design. He has worked with American Bankers Association, Neiman Marcus, the U.S. Air Force, NASA, Blue Cross, Goodwill Industries, Pixar Studios, Edison Mission Group, Dendreon, Netafim, Progressive Insurance, Bridgepoint Education, and California Institute of Technology, to name a few. He is the chief learning architect for Vignettes Learning and Situation Expert.
313 Case Study: Training Solution Evolution at VTNZ
3:00 PM - 4:00 PM Wednesday, October 23
Andros A
From faxed questionnaires to mailed DVDs, training solutions have evolved over time. How do you work within a limited environment but still innovate? How do you get buy-in from your organization when technology keeps evolving, but you feel like your organization's training is lightyears behind? What's the best way to manage change so the focus stays on the training? And, how do you evolve your learning management system as your learning needs change over time?
In this session, we will discuss the training solution evolution of Vehicle Testing New Zealand (VTNZ), the market leader vehicle inspections across New Zealand. Kelvin Hylton will discuss his key learnings that have helped VTNZ keep its technology sharp over the years, managing a mix of face-to-face and eLearning, and managing change without overwhelming staff.
In this session, you will learn:
- Applied learning methodology
- Assessing your current learning environment
- Creating a flexible strategic direction for learning & development digitization
- Trial and error - what to look for with certain learning technology solutions
- Ensuring change is a positive within the organization by creating a minimum viable product for your learning platform
- Agile integration
- How to gain buy-in from learners and setting the right pace
- Identifying future opportunities
- Working with IT on your side
Audience:
Managers, senior leaders, technical training managers, LMS administrators
Technology discussed:
Moodle LMS, Totara Cloud, Totara Learn
Kelvin Hylton
Technical Training Manager
VTNZ
Kelvin Hylton is the technical training manager at the Vehicle Testing New Zealand (VTNZ) support office. He has over 22 years’ experience in Workbased Learning, Tertiary Education, Assessment/Moderation and Strategic Management. He been with VTNZ for over 15 years and has worked in various operational roles. Kelvin was heavily involved in the major reconstruction of how learning is communicated across the organization and has been the key driver to the Learning Centers’ success.
314 Extending Captivate with JavaScript Widgets for More Efficient Development
3:00 PM - 4:00 PM Wednesday, October 23
Martinique A
Delta Air Lines Pilot Learning and Development needed a way to push Captivate beyond its off-the-shelf capabilities to meet the requirements set out by both Delta and the FAA, and to enable us to produce 15-20 lessons every three months. Widgets can be hard to use, even harder to customize, and it is almost impossible to figure out how make one on your own, however we were able to crack the code and develop some widgets that are now an essential part of our training workflow.
In this session, we will dive under the hood of widget creation and explain how JavaScript widgets are made. We will describe all the files that comprise a widget. We will open up some examples and see how they work. We will walk through the workflow in creating and testing widgets. Attendees should leave with enough knowledge to understand how widgets can decrease development time, and how to begin developing their own widgets. Example files will be made available to all attendees.
In this session, you will learn:
- The basics of creating a Javascript widget
- Strategies and techniques for combining templates and widgets for more efficient development in Captivate
- How to use widgets to automate tons of common scripting tasks in Captivate
- That is possible to create your own custom question types
Audience:
Designers, developers, managers
Technology discussed in this session:
Adobe Captivate, Adobe Brackets, JavaScript, CSS, HTML, Chrome Developer Tools
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Chris May
Learning Designer
Delta Air Lines
Chris May is learning designer and developer with over 20 years of experience developing multimedia. He has worked for companies such as Verifone, Morehouse School of Medicine, Coca-Cola and Delta Air Lines. Chris is as comfortable shooting video as he is writing code or creating graphics in Photoshop.
315 BYOD: Building an xAPI-enabled Alexa Skill
3:00 PM - 4:00 PM Wednesday, October 23
Montego C
Voice assistant devices like Alexa and Google Assistant, which are being adopted in homes and the workplace, are a disruptive game-changer in the learning and development space. Learning professionals need to begin considering adoption of this tech and integration into the learning ecosystem. Barriers include fear of the technology, understanding how to even start developing learning content in this new platform, and understanding how to gather valid learning metrics to measure learning impact and solution effectiveness.
In this hands-on session, we'll create a simple voice assistant skill for Alexa and Google Assistant (no coding skills required). We'll create a workflow to create xAPI statements and connect the voice assistant skill to an LRS to capture learner interactions and measure learning performance. We will explore best practices, discuss key considerations, and debrief on the overall creation and use of voice assistant devices in the workflow. Participants will leave this session with a working prototype that can be used to facilitate a demo within their organizations, and will be able to discuss the key considerations and potential impact of the integration of a voice assistant device in the workflow.
In this session, you will learn:
- To identify the learning goals of a given voice assistant skill
- To create a simple voice assistant skill
- How to add xAPI statements to gather user interaction data
- To identify strategies to build an effective voice assistant skill
Audience:
Designers, developers, managers, programmers
Technology discussed:
Voiceflow, Invocable, Zapier, Watershed LRS, xAPI statements
Participant technology requirements:
Laptop or tablet
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Myra Roldan
Program Manager, Technical Curriculum
Amazon Web Services
Myra is an L&D thought leader who brings a unique mix of technical, business, and adult education expertise to the game. She is a TEDx speaker, author, and technical designer who has won awards for her learning designs. Her superpower is her natural ability to make complex technical subjects easy to understand by breaking them down in a way that makes it easy to consume and move forward with action. She strives to evoke transformation by doing her part to decolonize technology. Myra works at Amazon and she has earned a Bachelor of Computer Science, MSEd, and an MBA.
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Dominic Calderon
Instructional Designer, Curriculum Developer
Amazon AWS
Dom Calderon is an instructional designer at Amazon Web Services. A graduate of Humboldt State University and an L&D industry professional for over four years, he's spent his career helping clients reimagine corporate training for next gen learners, and keep up-to- date on the latest learning technologies. Drawing on his background in graphic design and web development, his work has focused on crafting unique and memorable learning experiences for diverse, modern audiences. He's most passionate in his work about promoting inclusivity and the democratization of knowledge through new technology and education channels.
316 BYOD: Get Interactive with Camtasia! Build a Branching Simulation
3:00 PM - 4:00 PM Wednesday, October 23
St Thomas AB
Do you need a quick, reliable, and cost-effective tool for informational and instructional videos? You have it all with Camtasia. With Camtasia Studio you can record, edit, and publish a short video with branching interactivity.
In this session you’ll learn the entire Camtasia production process; from screen recording, editing, inserting media, and publishing. Along the way, you will pick up undocumented tips and tricks to make your efforts even easier. You’ll find that Camtasia has a short learning curve, making it useful for rapid development. And the best part, no Camtasia experience is required to attend this session!
In this session, you will learn:
- How to prepare and record your screen
- Best practices for producing a simulation
- How to create user-interactivity, including branching and other hyperlinking
- Efficient editing tips
- Design and development workflow for videos with and without audio
- What production settings work with interactive videos
Audience:
Designers, developers, trainers
Technology discussed:
Camtasia 2019, Microsoft Word Planning Template
Participant technology requirements:
Laptop, Camtasia 2019 (A free trial copy may be downloaded from Techsmith.com), headphones/earbuds, and a mouse, as Camtasia is tricky if using a trackpad
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Zoe Cohen
Lead Technology Training Specialist
Dorsey & Whitney LLP
Zoe Cohen works in technology training and development at an AMLAW 100 law firm. She has over 15 years of experience in teaching, instructional design, project management, conducting business analysis, and eLearning development. Zoe has developed instructor-led training and eLearning in corporate, higher education, and secondary education settings. She has used many tools to build eLearning, even starting from scratch with HTML and JavaScript. Zoe is a certified Captivate specialist, avid Storyline user, and Camtasia evangelist. One of her passions is developing hybrid training programs and establishing documented and repeatable (best) practices for eLearning and other curriculum development.
SELR106 How to Apply Trends in Courseware Design to Your Projects
3:15 PM - 4:00 PM Wednesday, October 23
Expo Hall: eLearning Rockstars Stage
There are a number of trends in eLearning courseware design. Learn the pros and cons of each trend and how to apply the trends to your courses to take advantage of the pros and minimize the cons.
In this session, we will explore six trends in courseware design: micro-learning, mobile learning, on-the-job training, gamification, video, and editable courseware. Each trend has advantages and disadvantages that we will discuss. If you choose to apply the trend, we will discuss how to apply the trend to maximize the pros and minimize the cons.
In this session, you will learn:
- The pros and cons of microlearning and how to apply it to your next eLearning project
- The pros and cons of mobile learning and how to apply it to your next eLearning project
- The pros and cons of on-the-job development and how to apply it to your next eLearning project
- The pros and cons of gamification and how to apply it to your next eLearning project
- The pros and cons of video and how to apply it to your next eLearning project
- The pros and cons of editable courseware and how to apply ite to your next eLearning project
Target audience:
Designers, managers, senior leaders (directors, VP, CLO, executive, etc.)
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Richard Vass
VP Customer Success
eLearning Brothers
Richard Vass is a dynamic, experienced consultant and professional facilitator with over 25 years in the field of human performance and development. As co-founder and director of customer experience at eLearning Brothers Custom, Richard has forged a number of deep relationships with leaders in the field of professional learning services and has provided significant contributions to an impressive list of clients. Prior to eLearning Brothers, Richard co-founded impact Solutions, a professional learning services company service focusing on comprehensive learning solutions for domestic and international clients with a focus on the MENA region. Â
SELT106 Creating an Interactive Software Skills Assessment with Adobe Captivate
3:15 PM - 4:00 PM Wednesday, October 23
Expo Hall: eLearning Tools Stage
Testing learner proficiency is a must, but traditional multiple choice/true false assessments can't really test whether a learner can complete a workflow within a software program. Instead of demonstrating competency, the learner skirts around the objective by demonstrating conceptual retention. A good test taker can often pass a traditional assessment without learning to complete the task in real life.
In this session you will learn how to create an interactive software simulation assessment in Adobe Captivate that truly tests whether a learner can perform a workflow. Discover how templates enable you to create multiple, consistent assessments rapidly. Incorporate advanced Captivate tricks that give your learners not just an overall score, but a breakdown of their performance in each section of the assessment. This session assumes basic familiarity with Adobe Captivate.
In this session, you will learn:
- Why and when to use a Captivate assessment
- Strategies for writing the assessment
- How to create a template and the final project in Captivate
- How to set up advanced actions to show your learners a breakdown of their score in each section
Audience:
Designers, developers, managers
Technology discussed:
Adobe Captivate
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Sandy Brink
E-Learning Instructional Designer
Epic
Sandy Brink, an eLearning instructional designer at Epic, specializes in teaching instructional designers how to make engaging eLearning and in helping others become smarter users of software. Her experiences over the past 13 years include instructor-led training, eLearning instructional design, curriculum development, webcasting, and creating templates and processes to help others develop new learning materials. She holds a BS degree in education from the University of Wisconsin—Madison.
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Emily Minerath
Instructional Designer
Epic
Emily Minerath, an eLearning instructional designer at Epic, specializes in developing engaging, interactive online courses for medical professionals and IT analysts. Experience over her six years at Epic includes conducting instructor-led training on effective eLearning creation and engaging virtual training, managing high-visibility training projects, and developing and streamlining processes to help others develop curricula. She holds a BA in chemistry from Oberlin College and an MA in library and information studies from the University of Wisconsin - Madison.
SEMT106 Beginner's Guide to Low-cost, High-impact Immersive Strategies in Higher Ed
3:15 PM - 4:00 PM Wednesday, October 23
Expo Hall: Emerging Tech Stage
Immersive strategies such as virtual reality offer promise for teaching and learning, engaging learners in a realistic and 360-degree environment. However, while the instructional possibilities are extraordinary, there have been two major challenges facing most classrooms; technology cost and instructional relevance. During this session, attendees will explore innovative immersive assignments for online and in-person courses and discover how to create effective and engaging immersive assignments on a public institution budget.
This session will explore a faculty member and instructional designer's path to successfully incorporate immersive strategies in online courses and face-to-face labs at a public institution. You will learn what you need to get started with collecting resources, utilizing free and open source technologies, and low-cost virtual reality alternatives. You will be presented with common missteps and solutions when incorporating immersive strategies for budget-friendly, interactive experiences. At the end of the session, you will have useful guidelines on designing interactive 360-degree videos, as well as a proven method to integrate these immersive experiences in learning activities.
In this session, you will learn:
- Which immersive experiences are most likely to create sticky learning
- The potential of interactive 360-degree videos and Google Cardboard for effective instruction
- How to locate and curate affordable immersive tools and softwares
- Which tools and software you can use to design interactive 360-degree videos
Audience:
Designers, senior leaders (directors, VP, CLO, executive, etc.)
Technology discussed:
CenarioVR, SeekBeak, Rapt Video, Google Earth Pro, Google Cardboard, YouTube Live, Ricoh Theta V, Samsung Gear 360, Photogrammetry, SketchFab
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Maikel Right
Associate Director of Instructional Learning Technologies
FIU Online
Maikel Right is the associate director of instructional learning technology with FIU Online. With degrees from the UF and FIU in the fields of cultural anthropology, healthcare, and business; his main research interests and publications are in cardiovascular molecular biology, aging, social media, anthropology, and online pedagogy. Maikel is also a faculty fellow at FIU's Honors College where he teaches online and in-person upper division courses, the CDO for a digital consulting company based in Miami, and serves on the board of VirtueCo, which provides art programs and resources for underserved youth in South Florida, the Caribbean, and throughout Latin America.
SMNX106 Creating Microlearning Videos Using Crowdsourcing
3:15 PM - 4:00 PM Wednesday, October 23
Expo Hall: Management Xchange Stage
Your organization is launching a new system to improve staff efficiency and foster more positive engagements with clients. This is a big change that impacts each employee's job. Providing a manual won't calm their fears or inspire them to learn how to complete familiar tasks differently. You must do more. You have two months to develop engaging, interactive training for thousands of employees, with no budget or team. How do you do it?
In this case study session, find out how a small team in IBM Support met the challenge by crowdsourcing microlearning development. You'll explore how the team came together from various parts of the business, created a microlearning development process that fit into their everyday assignments, and produced short videos relevant to the learners' tasks—all sounding like they came from a single person. You'll learn how to create a microlearning plan, engage stakeholders and gain commitment for microlearning strategy, define the crowdsourcing process, recruit and enable video producers, encourage feedback from learners and SMEs, and communicate results.
In this session, you will learn:
- To create a microlearning plan
- How to engage stakeholders and gain commitment for microlearning strategy
- To define a crowdsourcing process
- How to recruit and support video producers
- The importance of encouraging feedback from learners and SMEs
- How to communicate results
Audience:
Designers, developers, managers, senior leaders (directors, VP, CLO, executive, etc.)
Technology discussed:
Camtasia 2018, Moodle 3.6
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Mary Ellen Coleman
Enablement Designer and Developer
IBM
Mary Ellen Coleman is an enablement program designer and developer at IBM, where she has worked since 1986. She earned her BS in computer science at RIT, her MS in technical communication at RPI, and a MicroMasters in instructional design at the University of Maryland University College. Her work focuses on helping IBM technical support professionals worldwide learn the skills they need to be successful. In her spare time, she develops surveys and guides consistent and high- quality content development.
STRS106 Choosing a Learning Record Store (the 2019 Edition)
3:15 PM - 4:00 PM Wednesday, October 23
Expo Hall: Strategic Solutions Stage
The key differentiator when utilizing Experience API (xAPI) is that users have to make a long-term decision about how to manage the collected data. This decision, similarly to a decision of a learning management system choice, is driven by many factors including cost-per-user, accessibility, flexibility, security, and ultimately sustainability. The choice is undoubtedly connected with the question of what you want to do with your data, as xAPI enables activity data collection with high-resolution insights into specific learning activities of the solution.
This presentation explores the latest update of the original white paper developed by the Advanced Distributed Learning Initiative (ADL) in 2016. In this session, you will be provided an overview of the LRS options and receive general, unbiased guidelines for purchase or development of an LRS in 2019. The right choice of an LRS should give you the ability to use data in shaping your understanding of how engaging or valuable a learning experience is for a learner.
In this session, you will learn:
- Categories and examples of LRSs
- Special features and issues to consider
- Types of learning analytics approaches
- How to create a guiding matrix
Audience:
Developers, senior leaders (directors, VP, CLO, executive, etc.)
Technology discussed:
LRS, LMS, github
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Biki (Biljana) Presnall
Vice President
Jefferson Institute
Biki (Biljana) Presnall is vice president at Jefferson Institute, providing support to the Advanced Distributed Learning (ADL) Initiative. She has 18 years of experience of creating and deploying digital tools to transform societies around the world. She designed, delivered, and advised online learning for many global, public, and military organizations, and served as a SME for topics of data visualization, data journalism, and digital security for numerous online courses in Europe and USA. The views expressed are those of the author and do not necessarily represent the views or policies of the ADL.
GS02 KEYNOTE: Using Data to Inform Learning and Work
4:15 PM - 5:15 PM Wednesday, October 23
Grand Ballroom
Technology has a history of being a catalyst of change in training and education. We’ve seen it with desktop computers and, more recently, with the emergence of smartphones. But those shifts, substantial as they were, pale in comparison to the next big technological disruption: Data.
In this fascinating talk you will discover how the advancing world of data analytics is forever changing the future of learning and work. You will explore the full landscape of data analytics, looking at both the expanding ways in which data is generated, and the advancements in analytics that make that data actionable. You will hear examples of data being used to better understand performance in both education and enterprise, and learn how those insights are being used to inform decisions that can transform organizations.
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Talithia Williams
Big Data Expert and Professor
Talithia Williams, associate dean for research and experiential learning and associate professor of mathematics at Harvey Mudd College, demystifies data, statistics, and the mathematical process as a way of seeing the world in a new light. She champions the contributions of scientists, technologists, engineers, and mathematicians, and their vital role in transforming our future. Dr. Williams is host of the PBS series, NOVA Wonders, and is the author of Power in Numbers: The Rebel Women of Mathematics. She holds a PhD in statistics from Rice University and a master’s degree in mathematics from Howard University. Her career in research has yielded appointments at NASA's Jet Propulsion Laboratory, NASA's Johnson Space Center, and the National Security Agency.
SEMT107 How to Build High-Performing Teams and Successfully Transform a Failing Organizational Culture
5:30 PM - 6:15 PM Wednesday, October 23
Expo Hall: Emerging Tech Stage
In 2003, the Columbia Space Shuttle tragically disintegrated during earth entry after 16 days in space. Aside from the technological causes, the Columbia Accident Investigation Board concluded in their assessment that "cultural traits and organizational practices detrimental to safety were allowed to develop," citing "reliance on past success as a substitute for sound engineering practices" and "organizational barriers and behaviors that prevented effective communication of critical safety information" among the problems found.
How could “good” engineers and managers misdiagnose the severity of the foam impact on crew safety and make such poor decisions? In this session, astronaut Charles Camarda will show you how to build a culture of learning and employ a strategy using intelligent fast failure to tackle the “epic” challenges your organization faces. How do you build high-performing teams that are equipped to solve new, ambiguous, and complex challenges? With the right organizational culture and the right tools, evoke imagination in your teams and fail successfully upward and beyond.
In this session, you will learn:
- How a culture lacking in psychological safety resulted in the Space Shuttle Columbia disaster
- How to build a culture of learning
- About the digital transformation of learning
- How to tackle complex, multidisciplinary, “epic” challenges in your workplace
- How to promote psychological safety and mitigate destructive cultural and cognitive biases
- What kind of tools you need to create and analyze virtual collaboration
- How AI, machine learning, and natural language processing can help personalize and scale learning
- How to fail fast, smart, small, cheap, early, and often
Technology discussed:
Valamis Learning Experience Platform
Target audience:
Managers, senior leaders (directors, VP, CLO, executive), academics, educators
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Charles Camarda
Astronaut, Former Senior Advisor for Innovation
NASA
Dr. Charles Camarda, an astronaut and former senior advisor for innovation at NASA, received his undergraduate degree in aerospace engineering from the Polytechnic Institute of Brooklyn, his MS from GW in mechanical engineering, and a PhD in aerospace engineering from VPI. He was head of the thermal structures branch at NASA’s Langley Research Center when he was selected to be an astronaut in 1996. He flew on the return-to-flight mission of Space Shuttle STS-114 in 2005. He held numerous positions at NASA before retiring in 2019. He was inducted into the Air and Space Cradle of Aviation Museum’s Hall of Fame in 2017. He currently teaches, consults, and is the founder/CEO of the Epic Education Foundation. An inventor, author, and educator, he speaks on subjects related to engineering, engineering design, innovation, safety, and organizational behavior.