Frequently Asked Questions

Registration

What’s the easiest way to register for the conference?
The easiest way to register for the conference is to do it online. Alternately, you can contact us by phone to register. Our phone number is +1.707.566.8990. Online Registration Form.

When should I register?
Register as soon as you can! Be sure to check for registration discounts because there are several—including organizational and group discounts—for which you may qualify. Registration Details.

When is the last day I can register?
Registration is open until either 1) the conference sells out or 2) the final day of the conference.

Where do I pick up my badge?
You can pick up your badge at the Registration Desk any time during Registration Desk hours.

Something has come up and I need to cancel. How do I go about doing this?
For cancellations received prior to close of business on Friday, October 13, 2017, a $100.00 handling/processing fee will be assessed, and the balance of your registration fee will be refunded. For cancellations received Saturday, October 14, 2017, through Friday, November 11, 2017, a 50% handling/processing fee will be assessed and the balance of your registration fee will be refunded. If you do not cancel by Friday, October 20, 2017, or if you fail to show up for the event, there will be no refunds. All cancellations must be in writing and can be emailed to service@eLearningGuild.com or faxed to +1.707.566.8963. Substitutions can be made at any time up to the start of the conference. Please call +1.707.566.8990 to arrange a substitution.

Do I have to sign up for the sessions?
Registered participants of DevLearn 2017 can attend any session listed in the conference schedule. (Note: This does not include optional Pre-Conference Certificate Workshops, for which a separate fee is required.)

Do I have to pay now, or can I be invoiced?
You can be invoiced for your registration. Simply select the “Invoice Me” payment option, and enter your PO#. (If you don’t have a PO#, type in your name in the PO field.) Once you submit your registration, we will email you an invoice. Please note that payment must be received prior to discount deadlines for the discount to remain in effect. Please call us at +1.707.566.8990 with any questions.

Can I sign up for a Pre-conference Certificate Workshop later if I decide to take one?
Absolutely, you can register for Pre-Conference Certificate Workshops after your initial conference registration!

Pre-conference Certificate Workshops often sell out, so you’ll want to register as early as you can.

Call our offices at +1.707.566.8990 or email us at service@eLearningGuild.com to add these activities to your conference registration.

Can I walk-in and sign up for the conference?
Walk-ins are accepted as long as the conference is not sold out. Materials for walk-in registrations are based on availability at the time of registration.

Discounts

What discounts are available?
There are two types of registration discounts: Organizational and Group discounts.

Organizational Discounts: Government, Accredited Academic Institutions and Non-Profit organization receive 35% off their registration.
Group Discount: If your organization sends three or more people to a conference, you’ll get an additional 10% off.

And, of course, all eLearning Guild members with the Pro Package receive a 20% discount on their conference registration fees, and those with the Plus Package get 25% off conference registration fees. These discounts are cumulative, so the savings can really add up.

Do we have to pay by a certain date to receive the discounts?
To receive the discounts, your registration must be paid by the discount deadlines. Discount Deadlines.

What type of proof should I send to receive my discount?
To receive an Organizational Discount, you must fax proof of eligibility to +1.707.566.8963. Verification types include:

A statement on your organization’s letterhead verifying your proof of employment
A copy of your organization-issued ID card

Your registration will not be fully processed until we receive this information and it has been verified.

Location

Where is the event taking place?
The event is taking place at The Mirage Hotel in Las Vegas, Nevada.

What hotel should I stay at?
You should stay at the hotel where the event is taking place, The Mirage Hotel in Las Vegas, Nevada. See location and lodging for more information.

Are meals included?
Lunch is included with your registration (no lunch on Friday, October 27). There is a wide range of dining options close to the hotel to satisfy your breakfast and dinner cravings. Check-in with the hotel concierge for your options!

Program

What is Morning Buzz?
Each morning at DevLearn, you will have the option to kickstart your day with Morning Buzz, the ever-popular “Early Bird” facilitated discussions led by eLearning experts.

What are BYOL^® Sessions?
BYOL^® (Bring Your Own Laptop^®) sessions are designed to enable you to follow along with the instructor step-by-step, ensuring that you receive in-depth, hands-on training on a specific topic or tool.

What is the Docent Program?
The Docent Program is a resource that is specifically designed to help you navigate the event and enhance your conference experience. The Docent Program offers a guided conference experience custom-built by experts in the field of learning technologies who are also experienced in navigating DevLearn. You are free to participate in as many guided activities as you like.

Are the optional Pre-conference Certificate Workshops full day events?
The focused optional Pre-conference Certificate Workshops will be held on Monday, October 23 and Tuesday, October 24, from 8:30a – 4:30p. They are full day events. A separate paid registration is required to attend.

What is the Expo Reception all about?
Wrap up your first day at the conference by joining all your eLearning industry colleagues at the Expo Reception, which happens Wednesday, October 25, from 5:00p – 6:30p. There will be hors d’oeuvres, as well as wine, beer, and other beverages, and you’ll find people to meet and greet, exhibitors to see, surprises, and prizes!

Are the sessions being recorded?
Select sessions will be recorded and made available to eLearning Guild Members (access varies based on additional package).

Miscellaneous

What is the dress code?
Comfortable, casual attire is recommended. We recommend you bring a sweater or jacket, because it can get cool in the evenings.

Do I receive a certificate for attending the conference?
No, but those who attend an optional Pre-Conference Certificate Workshop will receive a Certificate of Completion.

What is the conference Code of Conduct policy?
You can read The eLearning Guild’s Code of Conduct here.

What is the contact information for The eLearning Guild?
The eLearning Guild
120 Stony Point Rd., Suite 125
Santa Rosa, CA 95401
Email: service@eLearningGuild.com
Phone: +1.707.566.8990
Fax: +1.707.566.8963

If you are having problems with this website:

Email: service@eLearningGuild.com

To inquire about speaking at any Guild event:

David Kelly
Email: dkelly@eLearningGuild.com
Phone: +1.707.387.1889

To inquire about advertising and expo opportunities:

Cheri Lynch
Email: clynch@eLearningGuild.com
Phone: +1.603.465.7786

Frequently Asked Questions

Registration

Discounts

Location

Program

Miscellaneous

Registration

Discounts

Location

Program

Miscellaneous

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